HP G7 User Manual

HP Pavilion g7 Notebook PC

Maintenance and Service Guide

© Copyright 2012 Hewlett-Packard
Development Company, L.P.

AMD is a trademark of Advanced Micro
Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by
Hewlett-Packard Company under license.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

First Edition: November 2012

Document Part Number: 694359–001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).

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iv Safety warning notice ENWW

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 5

Finding your hardware and software information ......................................................................... 5

Locating hardware .................................................................................................... 5

Locating software ...................................................................................................... 5

Display ................................................................................................................................... 5

Top ........................................................................................................................................ 7

Buttons and speakers ................................................................................................. 7

Keys ........................................................................................................................ 8

Lights ....................................................................................................................... 9

TouchPad ............................................................................................................... 10

Left side ................................................................................................................................ 11

Right side .............................................................................................................................. 12

Bottom components ................................................................................................................ 14

3 Illustrated parts catalog .................................................................................................. 15

Service label ......................................................................................................................... 15

Computer major components ................................................................................................... 16

Display assembly subcomponents ............................................................................................. 20

Mass storage devices ............................................................................................................. 21

Miscellaneous parts ................................................................................................................ 22

Sequential part number listing .................................................................................................. 22

4 Removal and replacement procedures ............................................................................ 26

Preliminary replacement requirements ....................................................................................... 26

Tools required ......................................................................................................... 26

Service considerations ............................................................................................. 26

Plastic parts ............................................................................................. 26

Cables and connectors ............................................................................. 26

Drive handling ......................................................................................... 27

Grounding guidelines .............................................................................................. 27

Electrostatic discharge damage .................................................................. 27

Packaging and transporting guidelines ........................................ 29

Component replacement procedures ........................................................................................ 31

Service label ........................................................................................................... 31

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Computer feet ......................................................................................................... 32

Battery ................................................................................................................... 33

Service door ........................................................................................................... 34

Optical drive .......................................................................................................... 35

Hard drive ............................................................................................................. 38

Memory module ...................................................................................................... 40

WLAN module ........................................................................................................ 43

Keyboard ............................................................................................................... 45

Top cover ............................................................................................................... 48

Speakers ................................................................................................................ 51

Power button board ................................................................................................. 52

TouchPad button board ............................................................................................ 54

TouchPad LED board ............................................................................................... 55

Display assembly .................................................................................................... 57

Optical drive cable ................................................................................................. 64

USB board ............................................................................................................. 66

Power connector ..................................................................................................... 67

System board ......................................................................................................... 68

RTC battery ............................................................................................................ 70

Fan and heat sink .................................................................................................... 72

PCH heat sink ......................................................................................................... 75

Processor ............................................................................................................... 76

5 Using Setup Utility (BIOS) and System Diagnostics (Windows 8) ...................................... 78

Starting Setup Utility (BIOS) ..................................................................................................... 78

Updating the BIOS ................................................................................................................. 78

Determining the BIOS version ................................................................................... 78

Downloading a BIOS update .................................................................................... 79

Using System Diagnostics ........................................................................................................ 80

6 Specifications ................................................................................................................. 81

Computer specifications .......................................................................................................... 81

43.9 cm (17.3 in) display specifications ................................................................................... 82

Hard drive specifications ........................................................................................................ 82

DVD±RW SuperMulti Double-Layer Combination Drive specifications ........................................... 83

BD ROM DVD±R/RW Super Multi Double-Layer Drive specifications ............................................ 84

7 Backing up, restoring, and recovering (Windows 8) ........................................................ 85

Creating recovery media and backups ..................................................................................... 85

Creating HP Recovery media .................................................................................... 86

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Restore and recovery .............................................................................................................. 87

Using Windows Refresh for quick and easy recovery ................................................... 88

Remove everything and reinstall Windows ................................................................. 88

Recovering using HP Recovery Manager .................................................................... 89

What you need to know ............................................................................ 89

Using the HP Recovery partition to recover a minimized image (select models

only) ....................................................................................................... 89

Using HP Recovery media to recover .......................................................... 90

Changing the computer boot order ............................................................. 90

Removing the HP Recovery partition .......................................................................... 90

8 Power cord set requirements .......................................................................................... 92

Requirements for all countries .................................................................................................. 92

Requirements for specific countries and regions ......................................................................... 93

9 Recycling ........................................................................................................................ 95

Index ................................................................................................................................. 96

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viii ENWW

1 Product description

Category Description

Product Name HP Pavilion g7 Notebook PC

Processors AMD A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB L2 cache, DDR3,

quad core, 35W)

AMD A8-4500M processor (2.8 GHz/1.9 GHz, 1600 MHz/4.0 MB L2 cache, DDR3,

quad core, 35W)

AMD A6-4400M processor (3.2 GHz/2.7 GHz, 1600 MHz/1.0 MB L2 cache, DDR3,

dual core, 35W)

AMD A4-4300M processor (3.0 GHz/2.5 GHz, 1600 MHz/1.0 MB L2 cache, DDR3,

dual core, 35W)

Chipset AMD A70M FCH

Graphics Internal Graphics (UMA):

●

AMD Radeon HD 7660G graphics supporting HD decode, DX11, and HDMI for use
with computer models equipped with an AMD A10-4600M processor

●

AMD Radeon HD 7640G graphics supporting HD decode, DX11, and HDMI for use
with computer models equipped with an AMD A8-4500M processor

●

AMD Radeon HD 7520G graphics supporting HD decode, DX11, and HDMI for use
with computer models equipped with an AMD A6-4400M processor

●

AMD Radeon HD 7420G graphics supporting HD decode, DX11, and HDMI for use
with computer models equipped with an AMD A4-4300M processor

Switchable Discrete Graphics:

●

AMD Radeon HD 7670M with 1 GB of dedicated video memory (64 MB × 16 DDR3
@ 900 MHz × 8 pcs); 128 bit M2 package, supports HD Decode, DX11, HDMI, and
PX5

Dual Graphics:

●

AMD Radeon HD 7660G+HD 7670M Dual Graphics for computer models equipped
with an AMD A10-4600M APU and AMD Radeon HD 7670M graphics card

●

AMD Radeon HD 7640G+HD 7670M Dual Graphics for computer models equipped
with an AMD A8-4500M APU and AMD Radeon HD 7670M graphics card

●

AMD Radeon HD 7520G+HD 7670M Dual Graphics for computer models equipped
with an AMD A6-4400M APU and AMD Radeon HD 7670M graphics card (no
support for 1 DIMM memory)

Display panel 43.9 cm (17.3 in), high-definition plus (HD+), light-emitting diode (LED), SVA BrightView

(1600×900) display; typical brightness: 200 cd/m

All display assemblies include two wireless local area network (WLAN) antenna cables

Supports 16:9 ultra-wide aspect ratio

2

(nits)

Memory Two customer-accessible/upgradable SODIMM memory module slots

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Category Description

Supports dual-channel memory

Supports up to 8 GB of system RAM

DDR3-1600 MHz, PC3-12800

Supports the following configurations:

●

8192 MB total system memory (4096 MB × 2), no support for 32 bit operating
systems

●

6144 MB total system memory (4096 MB × 1 + 2048 MB × 1), no support for 32
bit operating systems

●

4096 MB total system memory (4096 MB × 1 or 2048 MB × 2)

●

2048 MB total system memory (2048 MB × 1)

Hard drives Supports 6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) thicknesses

Customer-accessible

Serial ATA (SATA)

Supports HP 3D Drive Guard

Supports the following single hard drive configurations:

●

1 TB, 5400 rpm, 9.5 mm

●

750 GB, 7200 rpm, 9.5 mm

●

750 GB, 5400 rpm, 9.5 mm

●

640 GB, 5400 rpm, 9.5 mm

●

500 GB, 7200 rpm, 9.5 mm

●

500 GB, 5400 rpm, 9.5 mm

●

320 GB, 7200 rpm, 9.5 mm

●

320 GB, 5400 rpm, 9.5 mm

Optical drive Fixed

SATA

12.7 mm tray load

Customer-accessible

Supports Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive

Supports DVD±RW Super Multi Double-Layer Combination Drive

Supports zero-power optical drive

Audio and video One digital microphone

HD audio

Supports Dolby Advanced Audio v2

Two Altec Lansing speakers

2 Chapter 1 Product description ENWW

Category Description

Supports Microsoft® Premium requirements

HP TrueVision HD camera (fixed, no tilt) with activity LED, USB 2.0, M-JPEG, 1280 x 720

by 30 frames per second

Ethernet Integrated 10/100 network interface card (NIC)

Wireless Integrated wireless local area network (WLAN) options by way of wireless module

Two WLAN antennas built into display

Customer-accessible

Support for the following WLAN formats:

●

Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter

●

Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter

●

Ralink RT5390R 802.11 b/g/n 1×1 WiFi (select models only)

External media card HP Multi-Format Digital Media Reader slot with push-push technology, supporting

the following digital card formats:

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

Secure Digital Extended Capacity (SDXC) Memory Card

●

MultiMediaCard (MMC)

Internal media card One half-size Mini Card slot for WLAN

Ports

Keyboard/pointing devices Full-size, textured, island-style keyboard with numeric keypad

TouchPad with two buttons:

●

Audio-in (digital microphone)

●

Audio-out (stereo headphone)

●

HDMI version 1.4 supporting up to 1920×1200 @ 60Hz, 24 bits per pixel (bpp)

●

HP Smart Pin AC power adapter

●

RJ-45 (Ethernet, includes link and activity lights)

●

USB 3.0 (two ports)

●

USB 2.0 (one port)

●

VGA (Dsub 15 pin) supporting:

◦

up to 1920×1600 external resolution @ 60Hz

◦

Hot plug and unplug and auto-detection for correct output to wide-aspect versus
standard aspect video

●

Multitouch gesture support enabled as default

●

Taps enabled by default

●

Supports edge-swipe gestures

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Category Description

Power requirements AC adapter:

●

90 W RC V HP Smart AC adapter with PFC and localized cable plug support (3-wire
plug with ground pin, supports 3-pin DC connector) (for computer models equipped
with a graphics subsystem with switchable discrete memory only)

●

65 W RC V HP Smart AC adapter with localized cable plug support (3-wire plug
with ground pin, supports 3-pin DC connector) (for computer models equipped with a
graphics subsystem with UMA memory only)

Support for the following batteries:

●

6 cell, 47 Whr, 2.20 Ah, Li-ion battery

●

6 cell, 55 Whr, 2.55 Ah, Li-ion battery (select models only)

Supports fast charge

Security Security cable slot

Operating system Preinstalled:

●

Windows® 8 Standard 64 bit

●

FreeDOS 1.0

Serviceability End-user replaceable parts:

●

AC adapter

●

Battery

●

Hard drive

●

Keyboard

●

Memory modules (2)

●

Optical drive

●

WLAN module

4 Chapter 1 Product description ENWW

2 External component identification

Finding your hardware and software information

Locating hardware

To find out what hardware is installed on your computer:

1. From the Start screen, type c, and then select Control Panel.

2.

Select System and Security, and then in the System area, click Device Manager.

A list displays all the devices installed in your computer.

Locating software

▲

To find out what software is included on your computer, from the Start screen, right-click using the
mouse to display the apps, and select the All apps icon.

Display

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Item Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with

WLAN devices.

Finding your hardware and software information

5

Item Component Description

(2) Internal microphone Records sound.

(3) Webcam Records video and captures still photographs.

To use the webcam, from the Start screen type c, and
then select CyberLink YouCam.

(4) Webcam light On: The webcam is in use.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant
app on the Start screen, select My computer, and then select User guides.

6 Chapter 2 External component identification ENWW

Top

Buttons and speakers

Component Description

(1)

(2) Speakers (2) Produce sound.

Power button

●

When the computer is off, press the button to turn on
the computer.

●

When the computer is in the Sleep state, press the
button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button
down briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button down for at least 5 seconds to turn off the
computer.

To learn more about your power settings:

From the Start screen, type power options. Click

1.

Settings, and then select Power Options from the

options displayed.

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Top

7

Keys

Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) fn key Displays system information when pressed in combination

with the esc key.

(3)

(4) Action keys Execute frequently used system functions.

(5)

(6) num lock key Controls the function of the integrated numeric keypad. Press

(7) Integrated numeric keypad Set at the factory to function like an external numeric

Windows 8 logo key Displays the Windows Start menu.

Windows 8 applications key Displays the App bar.

the key to alternate between the standard numeric function
of an external keypad (selected at the factory) and the
navigational function (indicated by the arrows on the keys).

NOTE: The keypad function that is active when the

computer is turned off is reinstated when the computer is
turned back on.

keypad. To alternate between this numeric function and the
navigational function (indicated by the arrows on the keys),
press the num lock key.

8 Chapter 2 External component identification ENWW

Lights

Component Description

(1)

(2) Caps lock light White: Caps lock is on, which switches the keys to all capital

(3)

(4)

(5) TouchPad light

Power light

Mute light

Wireless light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state, which
is an energy-saving mode. The computer shuts off power
to the display and other unneeded components.

●

Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount of
power.

letters.

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

●

White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a
Bluetooth® device, is on.

●

Amber: All wireless devices are off.

●

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

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9

TouchPad

Component Description

(1) TouchPad on/off button Turns the TouchPad on or off.

(2) TouchPad light

(3) TouchPad zone Moves the on-screen pointer and selects or activates items on

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

●

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

the screen. The TouchPad also supports edge-swipe gestures.

10 Chapter 2 External component identification ENWW

Left side

Component Description

(1)

(2) Vents (2) Enable airflow to cool internal components.

(3)

(4)

(5)

(6)

External monitor port Connects an external VGA monitor or projector.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.

HDMI port Connects an optional video or audio device, such as a high-

definition television, or any compatible digital or audio
device.

RJ-45 (network) jack Connects a network cable.

USB 3.0 ports (2) Connect optional USB 3.0 compatible devices and provide

enhanced USB power performance.

Audio-in (microphone) jack Connects an optional computer headset microphone, stereo

array microphone, or monaural microphone.

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Left side

11

Component Description

(7)

(8)

Right side

Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,

earbuds, a headset, or a television audio cable.

WARNING! To reduce the risk of personal injury, adjust

the volume before using headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety and Environmental Notices.

NOTE: When a device is connected to a headphone jack,

the computer speakers are disabled.

Digital Media Slot Supports the following digital card formats:

●

SD

●

SDHC

●

SDXC

●

MMC

Component Description

(1) Optical drive Reads and writes to an optical disc.

(2) Optical drive light

(3) Optical drive eject button Releases the disc tray.

(4)

Power light

●

Green or amber: The optical drive is being accessed.

●

Off: The optical drive is idle.

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.

●

Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount of
power.

12 Chapter 2 External component identification ENWW

Component Description

(5)

(6)

(7) AC adapter light

(8)

(9) Security cable slot Attaches an optional security cable to the computer.

Hard drive light

USB 2.0 port Connects an optional USB 2.0 compatible device.

Power connector Connects an AC adapter.

●

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the
hard drive.

●

White: The AC adapter is connected and the battery is
charged.

●

Blinking white: The battery has reached a low battery
level.

●

Amber: The AC adapter is connected and the battery is
charging.

●

Off: The computer is using DC power.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being
mishandled or stolen.

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Right side

13

Bottom components

Component Description

(1) Battery bay Holds the battery.

(2)

(3) Vents (5) Enable airflow to cool internal components.

(4)

Battery release latch Releases the battery from the battery bay.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.

Service door The service door provides access to the keyboard, optical

drive, hard drive bay, wireless compartment and memory
module compartment.

CAUTION: To prevent an unresponsive system, replace

the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact support through Help and Support. From the
Start screen, type h, and then select Help and Support.

14 Chapter 2 External component identification ENWW

3 Illustrated parts catalog

Service label

When ordering parts or requesting information, provide the computer serial number and model
description provided on the service label. The service label is located inside the battery bay. It is
necessary to remove the battery to obtain these numbers. See
instructions.

ItemDescription Function

(1) Product name This is the model name for the computer.

Battery on page 33 for battery removal

(2) Serial number This is an alphanumeric identifier that is unique to each product.

(3) Product part number This number provides specific information about the product's hardware components. The

part number helps a service technician to determine what components and parts are
needed.

(4) Warranty period This number describes the duration of the warranty period for the computer.

(5) Model description (select

models only)

This is the alphanumeric identifier needed to locate documents, drivers, and support for
the computer.

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Service label

15

Computer major components

16 Chapter 3 Illustrated parts catalog ENWW

Item Component Spare part number

(1) 43.9 cm (17.3 in), HD+, LED, SVA BrightView display assembly: The display assembly is spared at the

subcomponent level only.

NOTE: For a full list of display spare parts, see

(2) Keyboard, with black finish (includes keyboard cable):

●

For use in the Adriatic Region 699146-BA1

●

For use in Belgium 699146-A41

●

For use in Canada 699146-DB1

●

For use in France 699146-051

●

For use in Germany 699146-041

●

For use in Greece 699146-151

●

For use in Hungary 699146-211

●

For use Internationally 699146-B31

●

For use in the Nordic Region 699146-DH1

●

For use in Portugal 699146-131

●

For use in Romania 699146-271

●

For use in Russia 699146-251

●

For use in Spain 699146-071

Display assembly subcomponents on page 20.

(3) Top cover (includes TouchPad):

(4) Power button board (includes cable) 682751-001

(5) TouchPad LED board (includes cable) 683849-001

(6) TouchPad button board (includes cable) 682753-001

(7) Speaker Kit (includes left and right speakers and cable) 682759-001

(8) System board (includes replacement thermal material):

●

For use in Switzerland 699146-BG1

●

For use in Turkey 699146-141

●

For use in the United Kingdom 699146-031

●

For use in the United States 699146-001

●

Bright purple 682760-001

●

Ruby red 682761-001

●

Winter blue 682762-001

●

Sparkling black 682763-001

●

For use only with computer models equipped with UMA video memory and
Windows 8 Standard

683029-501

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Computer major components

17

Item Component Spare part number

(9) Platform Controller Hub (PCH) heat sink 683843-001

(10) Processor (includes replacement thermal material):

(11) RTC battery 637193-001

(12) Fan and heat sink (includes replacement thermal material):

●

For use only with computer models equipped with UMA video memory and FreeDOS

1.0

●

For use only with computer models equipped with 1 GB of dedicated switchable
discrete video memory and Windows 8 Standard

●

For use only with computer models equipped with 1 GB of dedicated switchable
discrete video memory and FreeDOS 1.0

●

AMD A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB L2 cache,
DDR3, quad core, 35W)

●

AMD A8-4500M processor (2.8 GHz/1.9 GHz, 1600 MHz/4.0 MB L2 cache,
DDR3, quad core, 35W)

●

AMD A6-4400M processor (3.2 GHz/2.7 GHz, 1600 MHz/1.0 MB L2 cache,
DDR3, dual core, 35W)

●

AMD A4-4300M processor (3.0 GHz/2.5 GHz, 1600 MHz/1.0 MB L2 cache,
DDR3, dual core, 35W)

683029-001

683030-501

683030-001

683046-001

683048-001

683047-001

685990-001

(13) Power connector 682744-001

(14) USB board (includes cable) 682752-001

(15) Optical drive cable (includes optical drive connector) 682742-001

(16) Battery:

(17) Base enclosure 708037-001

Rubber Feet Kit (not illustrated, includes four rubber feet) 680563-001

(18) Hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bumpers, bracket, or

●

Heat sink for use only with computer models equipped with switchable discrete video
memory

●

Heat sink for use only with computer models equipped with UMA video memory 683027-001

●

Fan 680551-001

●

6 cell, 47 Whr, 2.20 Ah, Li-ion battery 593553-001

●

6 cell, 55 Whr, 2.55 Ah, Li-ion battery (select models only) 593554-001

cable):

●

1 TB, 5400 rpm 676521-001

●

750 GB, 7200 rpm 633252-001

683028-001

●

750 GB, 5400 rpm 634250-001

●

640 GB, 5400 rpm 669300-001

18 Chapter 3 Illustrated parts catalog ENWW

Item Component Spare part number

Hard Drive Hardware Kit, not illustrated (includes hard drive bracket and bracket

(19) Memory modules (two, DDR3-1600 MHz, PC3-12800):

(20) WLAN module:

(21) Optical drive (includes bezel and bracket):

●

500 GB, 7200 rpm 634925-001

●

500 GB, 5400 rpm 669299-001

●

320 GB, 7200 rpm 641672-001

●

320 GB, 5400 rpm 622643-001

screws, cable, and two bumpers)

●

4 GB 641369-001

●

2 GB 652972-001

●

Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter 675794-001

●

Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter 690020-001

●

Ralink RT5390R 802.11 b/g/n 1×1 WiFi (select models only) 691415-001

●

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 682750-001

●

DVD±RW Super Multi Double-Layer Combination Drive 682749-001

682745-001

(22) Service door (includes one captive screw) — available in the Plastics Kit 682754-001

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Computer major components

19

Display assembly subcomponents

Item Component Spare part number

(1) Display bezel 682741-001

(2) Webcam/microphone module HD 703461-001

(3) Display Hinge Kit (includes left and right display hinges and brackets) 682746-001

(4) 43.9 cm (17.3 in), HD+, LED, SVA BrightView display panel 682755-001

(5) Antenna Kit (includes left and right wireless antenna cables and transceivers) 682735-001

(6) Display Panel Cable Kit (includes display panel cable and webcam/microphone

module cable)

(7) Display hinge covers (2) 682747-001

(8) Display enclosure:

Display Screw Kit (not illustrated) 682758-001

●

Bright purple 682736-001

●

Ruby red 682737-001

●

Winter blue 682738-001

●

Sparkling black 682739-001

682743-001

20 Chapter 3 Illustrated parts catalog ENWW

Mass storage devices

Item Component Spare part number

(1) Optical drive (includes bezel and bracket):

(2) Hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bumpers, bracket, or

Hard Drive Hardware Kit, (not illustrated) includes: 682745-001

●

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 682750-001

●

DVD±RW Super Multi Double-Layer Combination Drive 682749-001

cable):

●

1 TB, 5400 rpm 676521-001

●

750 GB, 7200 rpm 633252-001

●

750 GB, 5400 rpm 634250-001

●

640 GB, 5400 rpm 669300-001

●

500 GB, 7200 rpm 634925-001

●

500 GB, 5400 rpm 669299-001

●

320GB, 7200 rpm 641672-001

●

320 GB, 5400 rpm 622643-001

●

Hard drive bumpers (2)

●

Hard drive bracket and screws

●

Hard drive cable

ENWW

Mass storage devices

21

Miscellaneous parts

Component Spare part number

HP Smart AC adapter:

●

90 W RC V HP Smart AC adapter with Power Factor Correction (PFC) (for computer models
equipped with a graphics subsystem with switchable discrete memory only)

●

65 W RC V HP Smart AC adapter (for computer models equipped with a graphics subsystem
with UMA memory only)

Power cord (3-pin, black, 1.83 m):

●

For use in Denmark 490371-081

●

For use in Europe 490371-021

●

For use in Israel 490371-BB1

●

For use in North America 490371-001

●

For use in Switzerland 490371-111

●

For use in the United Kingdom and Singapore 490371-031

Screw Kit 682757-001

Thermal Material Kit 680571-001

693712-001

693711-001

Sequential part number listing

Spare part number Description

490371-001 Power cord for use in North America (black, 3-pin, 1.83 m)

490371-021 Power cord for use in Europe (black, 3-pin, 1.83 m)

490371-031 Power cord for use in the United Kingdom and Singapore (black, 3-pin, 1.83 m)

490371-081 Power cord for use in Denmark (black, 3-pin, 1.83 m)

490371-111 Power cord for use in Switzerland (black, 3-pin, 1.83 m)

490371-BB1 Power cord for use in Israel (black, 3-pin, 1.83 m)

593553-001 6 cell, 47 Whr, 2.20 Ah, Li-ion battery

593554-001 6 cell, 55 Whr, 2.55 Ah, Li-ion battery (select models only)

622643-001 320 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

633252-001 750 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

634250-001 750 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

22 Chapter 3 Illustrated parts catalog ENWW

Spare part number Description

634925-001 500 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

637193-001 RTC battery

641369-001 4 GB memory module (DDR3-1600 MHz, PC3-12800)

641672-001 320 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

652972-001 2 GB memory module (DDR3-1600 MHz, PC3-12800)

669299-001 500 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

669300-001 640 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

675794-001 Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter

676521-001 1 TB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard

drive bumpers, bracket, or cable)

680551-001 Fan

680563-001 Rubber Feet Kit (includes four rubber feet)

680571-001 Thermal Material Kit (includes replacement thermal paste and pads)

682735-001 Antenna Kit (includes left and right wireless antenna cables and transceivers)

682736-001 Display enclosure, bright purple

682737-001 Display enclosure, ruby red

682738-001 Display enclosure, winter blue

682739-001 Display enclosure, sparkling black

682741-001 Display bezel

682742-001 Optical drive cable (includes optical drive connector)

682743-001 Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)

682744-001 Power connector

682745-001 Hard Drive Hardware Kit (includes hard drive bracket and bracket screws, cable, and two

bumpers)

682746-001 Display Hinge Kit (includes left and right display hinges and brackets)

682747-001 Display hinge covers (2)

682749-001 DVD±RW Super Multi Double-Layer Combination Drive (includes bezel and bracket)

682750-001 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive (includes bezel and bracket)

682751-001 Power button board (includes cable)

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682752-001 USB board (includes cable)

682753-001 TouchPad button board (includes cable)

Sequential part number listing

23

Spare part number Description

682754-001 Plastics Kit (includes service door)

682755-001 43.9 cm (17.3 in), HD+, LED, SVA BrightView display panel

682757-001 Screw Kit

682758-001 Display Screw Kit

682759-001 Speaker Kit (includes left and right speakers and cable)

682760-001 Top cover, bright purple (includes TouchPad)

682761-001 Top cover, ruby red (includes TouchPad)

682762-001 Top cover, winter blue (includes TouchPad)

682763-001 Top cover, sparkling black (includes TouchPad)

683027-001 Heat sink for use only with computer models equipped with UMA video memory

683028-001 Heat sink for use only with computer models equipped with switchable discrete video memory

683029-001 System board for use only with computer models equipped with UMA video memory and

FreeDOS 1.0 (includes replacement thermal material)

683029-501 System board for use only with computer models equipped with UMA video memory and

Windows 8 Standard (includes replacement thermal material)

683030-001 System board for use only with computer models equipped with a graphics subsystem with 1 GB

of dedicated switchable discrete video memory and FreeDOS 1.0 (includes replacement thermal
material)

683030-501 System board for use only with computer models equipped with a graphics subsystem with 1 GB

of dedicated switchable discrete video memory and Windows 8 Standard (includes replacement
thermal material)

683046-001 AMD A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB L2 cache, DDR3, quad

core, 35W)

683047-001 AMD A6-4400M processor (3.2 GHz/2.7 GHz, 1600 MHz/1.0 MB L2 cache, DDR3, dual

core, 35W)

683048-001 AMD A8-4500M processor (2.8 GHz/1.9 GHz, 1600 MHz/4.0 MB L2 cache, DDR3, quad

core, 35W)

683843-001 PCH heat sink

683849-001 TouchPad LED board (includes cable)

685990-001 AMD A4-4300M processor (3.0 GHz/2.5 GHz, 1600 MHz/1.0 MB L2 cache, DDR3, dual

core, 35W)

690020-001 Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter

691415-001 Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter (select models only)

693711-001 65 W HP Smart AC adapter (for computer models equipped with a graphics subsystem with UMA

memory only)

693712-001 90 W HP Smart AC adapter with Power Factor Correction (PFC) (for computer models equipped

with a graphics subsystem with switchable discrete memory only)

24 Chapter 3 Illustrated parts catalog ENWW

Spare part number Description

699146-001 Keyboard with black finish for use in the United States (includes cable)

699146-031 Keyboard with black finish for use in the United Kingdom (includes cable)

699146-041 Keyboard with black finish for use in Germany (includes cable)

699146-051 Keyboard with black finish for use in France (includes cable)

699146-071 Keyboard with black finish for use in Spain (includes cable)

699146-131 Keyboard with black finish for use in Portugal (includes cable)

699146-141 Keyboard with black finish for use in Turkey (includes cable)

699146-151 Keyboard with black finish for use in Greece (includes cable)

699146-211 Keyboard with black finish for use in Hungary (includes cable)

699146-251 Keyboard with black finish for use in Russia (includes cable)

699146-271 Keyboard with black finish for use in Romania (includes cable)

699146-A41 Keyboard with black finish for use in Belgium (includes cable)

699146-B31 Keyboard with black finish for use Internationally (includes cable)

699146-BA1 Keyboard with black finish for use in the Adriatic Region (includes cable)

699146-BG1 Keyboard with black finish for use in Switzerland (includes cable)

699146-DB1 Keyboard with black finish for use in Canada (includes cable)

699146-DH1 Keyboard with black finish for use in the Nordic Region (includes cable)

703461-001 Webcam/microphone module HD

708037-001 Base enclosure

ENWW

Sequential part number listing

25

4 Removal and replacement

procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in
the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.

26 Chapter 4 Removal and replacement procedures ENWW

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

ENWW

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.

Preliminary replacement requirements

27

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

28 Chapter 4 Removal and replacement procedures ENWW

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static­safe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

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Preliminary replacement requirements

29

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

30 Chapter 4 Removal and replacement procedures ENWW

Component replacement procedures

This chapter provides removal and replacement procedures.

IMPORTANT: There may be as many as 67 screws that must be removed, replaced, or loosened

when servicing the computer. Make special note of each screw and screw lock size and location during
removal and replacement.

Service label

When ordering parts or requesting information, provide the computer serial number and model number
provided on the service label. The service label is located inside the battery bay. It is necessary to
remove the battery to obtain these numbers. See

Item Description Function

Battery on page 33 for battery removal instructions.

(1) Product name The name affixed to the front of the computer.

(2) Serial number This is an alphanumeric identifier that is unique to

each product.

(3) Product part number This number provides specific information about

the product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.

(4) Warranty period This number describes the duration of the warranty

period for the computer.

(5) Model description (select models only) This is the alphanumeric identifier needed to locate

documents, drivers, and support for the computer.

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Component replacement procedures

31

Computer feet

Description Spare part number

Rubber Feet Kit 680563-001

The computer feet are adhesive-backed rubber pads. There are four rubber feet that attach to
the base enclosure in the locations illustrated below.

32 Chapter 4 Removal and replacement procedures ENWW

Battery

Description Spare part number

6 cell, 55 Whr, 2.55 Ah, Li-ion battery (select models only) 593554-001

6 cell, 47 Whr, 2.20 Ah, Li-ion battery 593553-001

Before disassembling the computer, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Slide the battery release latch (1) to release the battery.

2. Pivot the front edge of the battery (2) up and back.

3. Remove the battery (3) from the computer.

ENWW

To insert the battery:

1. Align the tabs on the rear edge of the battery (1) with the notches on the rear edge of the battery

bay.

2. Pivot the front edge of the battery (2) down into the battery bay until it is fully seated. (The battery

release latch will automatically lock into place.)

Component replacement procedures

33

Service door

Description Spare part number

Plastics Kit (contains the service door) 682754-001

Before removing the service door, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 33).

Remove the service door:

1. Using a small Phillips screwdriver, loosen the service door screw (1).

2. Slide the service door (2) forward slightly and lift the front right corner (3) to tilt the service door.

3. Remove the service door (4) at an angle.

Reverse this procedure to replace the service door.

34 Chapter 4 Removal and replacement procedures ENWW

Optical drive

NOTE: The optical drive spare part kit includes a bezel and bracket.

Description Spare part number

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 682750-001

DVD±RW and CD-RW Super Multi Double-Layer Combination Drive 682749-001

Before removing the optical drive, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.

4.

Remove the battery (see

5. Remove the service door (see

Battery on page 33).

Service door on page 34).

Remove the optical drive:

1.

Using a small Phillips screwdriver, remove the Phillips M2.5 x 6.5 screw (1) that secures the
optical drive to the computer.

2. Insert a screwdriver or other narrow tool through the release access hole (2) in the bottom of the

computer. Push the rear of the optical drive until it is released.

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Component replacement procedures

35

3.

Pull the optical drive (3) out from the front until the optical drive is completely removed from the
computer.

4. Remove the two Phillips M2.0 x 3.0 screws (1) that secure the optical drive bracket to the optical

drive and then remove the bracket (2) from the optical drive.

36 Chapter 4 Removal and replacement procedures ENWW

5.

Insert a straightened paper clip into the release access opening (1) in the bezel.

6. Press the release tab (2) and remove the bezel from the tab side (3).

7. Remove the bezel (4) from the optical drive.

Reverse this procedure to reassemble and install the optical drive.

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Component replacement procedures

37

Hard drive

NOTE: The hard drive spare part kit does not include the hard drive cable, hard drive bumpers, or

hard drive bracket and screws.

Description Spare part number

9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA

1 TB, 5400 rpm 676521-001

750 GB, 7200 rpm 633252-001

750 GB, 5400 rpm 634250-001

640 GB, 5400 rpm 669300-001

500 GB, 7200 rpm 634925-001

500 GB, 5400 rpm 669299-001

320 GB, 7200 rpm 641672-001

320 GB, 5400 rpm 622643-001

Hard Drive Hardware Kit (includes hard drive cable, hard drive bumpers, and hard drive
bracket and screws)

682745-001

Before removing the hard drive, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Battery on page 33).

Service door on page 34).

Remove the hard drive:

1. Disconnect the hard drive cable (1) from the computer.

38 Chapter 4 Removal and replacement procedures ENWW

2.

Lift the hard drive at an angle (2), and then remove the hard drive (3).

3.

Disconnect the hard drive cable (1). Remove the front bumper (2) and back bumper (3).

4. Remove the four Phillips M3.0×3.5 screws (4), and then remove the bracket (5) from the hard

drive.

ENWW

To install a hard drive, reverse the removal procedure.

Component replacement procedures

39

Memory module

WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power

cord and remove all batteries before installing a memory module.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any

procedure, ensure that you are discharged of static electricity by touching a grounded metal object.

NOTE: To use a dual-channel configuration with a second memory module, be sure that both memory

modules are identical.

Description Spare part number

4 GB (DDR3-1600 MHz, PC3-12800) 641369-001

2 GB (DDR3-1600 MHz, PC3-12800) 652972-001

Before removing a memory module, follow these steps:

CAUTION: To prevent information loss or an unresponsive system, shut down the computer before

adding or replacing memory modules. Do not remove a memory module while the computer is on or in
the Sleep state.

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Battery on page 33).

Service door on page 34).

To add or replace a memory module:

1. Spread the retention clips (1) on each side of the memory module slot to release the memory

module. (The memory module tilts up.)

40 Chapter 4 Removal and replacement procedures ENWW

2.

Remove the memory module (2) by pulling it away from the slot at an angle.

CAUTION: To prevent damage to the memory module, hold the memory module by the edges

only. Do not touch the components on the memory module.

CAUTION: To protect a memory module after removal, place it in an electrostatic-safe

container.

3.

Align the notched edge (1) of the memory module with the tab in the memory module slot.

4. With the memory module at a 45-degree angle from the surface of the memory module

compartment, press the module into the memory module slot (2) until it is fully seated.

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Component replacement procedures

41

5.

Gently press the memory module (3) down, applying pressure to both the left and right edges of
the module, until the retention clips snap into place.

6. Replace the service door.

7.

Replace the battery.

8. Turn the computer right-side up, and then reconnect external power and external devices.

9. Turn on the computer.

42 Chapter 4 Removal and replacement procedures ENWW

WLAN module

Description Spare part number

Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter 675794-001

Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter 690020-001

Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter (select models only) 691415-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove
the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Battery on page 33).

Service door on page 34).

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal.

The 2/gray WLAN antenna cable is connected to the WLAN module 2/Aux terminal.

2. Remove the Phillips M2.5×2.5 screw (2) that secures the WLAN module to the system board. (The

WLAN module tilts up.)

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Component replacement procedures

43

3.

Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE: The WLAN module is designed with a notch to prevent incorrect installation into

the WLAN module socket.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective

sleeves should be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

44 Chapter 4 Removal and replacement procedures ENWW

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

Description Spare part number

Keyboard with black finish for use in the Adriatic Region 699146-BA1

Keyboard with black finish for use in Belgium 699146-A41

Keyboard with black finish for use in Canada 699146-DB1

Keyboard with black finish for use in France 699146-051

Keyboard with black finish for use in Germany 699146-041

Keyboard with black finish for use in Greece 699146-151

Keyboard with black finish for use in Hungary 699146-211

Keyboard with black finish for use Internationally 699146-B31

Keyboard with black finish for use in the Nordic Region 699146-DH1

Keyboard with black finish for use in Portugal 699146-131

Keyboard with black finish for use in Romania 699146-271

Keyboard with black finish for use in Russia 699146-251

Keyboard with black finish for use in Spain 699146-071

Keyboard with black finish for use in Switzerland 699146-BG1

Keyboard with black finish for use in Turkey 699146-141

Keyboard with black finish for use in the United Kingdom 699146-031

Keyboard with black finish for use in the United States 699146-001

Before removing the keyboard, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the hard drive (see

Battery on page 33).

Service door on page 34).

Hard drive on page 38).

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Component replacement procedures

45

Remove the keyboard:

1. Remove the Phillips M2.5×6.5 screw that secures the keyboard to the computer.

2.

Turn the computer right-side up with the front toward you and open the display.

3. Stand the computer on its left side.

4. Insert a thin non-conducting tool into one of the two keyboard release holes, and then press on

the back of the keyboard until the keyboard disengages from the computer.

NOTE: The keyboard icon indicates the point to apply pressure.

5. Turn the computer right-side up with the front toward you.

46 Chapter 4 Removal and replacement procedures ENWW

6.

Lift the rear edge (1) of the keyboard, and then move the keyboard (2) toward the display panel.

7.

Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector
(2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from

the system board.

ENWW

8.

Remove the keyboard.

Reverse this procedure to install the keyboard.

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47

Top cover

NOTE: The top cover spare part kit includes the TouchPad.

Description Spare part number

Bright purple 682760-001

Ruby red 682761-001

Winter blue 682762-001

Sparkling black 682763-001

Before removing the top cover, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4.

Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7. Remove the hard drive (see

8. Remove the keyboard (see

Battery on page 33).

Service door on page 34).

Optical drive on page 35).

Hard drive on page 38).

Keyboard on page 45).

When replacing the top cover, be sure that the following components are removed from the defective
top cover and installed on the replacement top cover:

●

Power button board and cable (see

●

TouchPad button board and cable (see

●

TouchPad LED board and cable (see

●

Speakers and cable (see

Speakers on page 51).

Power button board on page 52).

TouchPad button board on page 54).

TouchPad LED board on page 55).

48 Chapter 4 Removal and replacement procedures ENWW

Remove the top cover:

1. Disconnect these cables from the system board:

(1) Power button board ZIF cable

(2) Speaker cable

(3) TouchPad button board ZIF cable

2. Remove the three Phillips M2.5 x 6.5 screws under the keyboard:

3. Close the computer.

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4. Turn the computer upside down, with the front toward you.

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5.

Remove the 15 Phillips M2.5 x 7.0 screws that secure the top cover to the computer.

6. Turn the computer right-side up, with the front toward you.

7. Open the computer.

8.

Lift the left edge of the top cover (1) until the left side disengages from the base enclosure.

9. Remove the top cover (2) at an angle.

Reverse this procedure to install the top cover.

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Speakers

Description Spare part number

Speaker Kit (includes left and right speakers and cable) 682759-001

Before removing the speakers, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7.

Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 33).

Service door on page 34).

Optical drive on page 35).

Hard drive on page 38).

Keyboard on page 45).

Top cover on page 48).

Remove the speakers:

1. Release the speaker clips holding the left speaker into the top cover (1).

2.

Rotate and lift the left speaker (2), and then remove the speaker cable from the routing clips built
into the top cover.

3. Remove the Phillips M2.5 x 3 screw (3) from the right speaker.

NOTE: This screw also secures the power button board to the top cover.

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4.

Lift the speakers (4) to remove them from the top cover.

Reverse this procedure to install the speakers.

Power button board

Description Spare part number

Power button board (includes cable) 682751-001

Before removing the power button board, follow these steps:

1. Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7. Remove the hard drive (see

8.

Remove the keyboard (see

9. Remove the top cover (see

Battery on page 33).

Service door on page 34).

Optical drive on page 35).

Hard drive on page 38).

Keyboard on page 45).

Top cover on page 48).

10. Remove the speakers (see

Speakers on page 51).

Remove the power button board:

1. Turn the top cover upside down, with the front toward you.

52 Chapter 4 Removal and replacement procedures ENWW

2.

Remove the power button board and cable.

Reverse this procedure to install the power button board.

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TouchPad button board

Description Spare part number

TouchPad button board (includes cable) 682753-001

Before removing the TouchPad button board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7.

Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 33).

Service door on page 34).

Optical drive on page 35).

Hard drive on page 38).

Keyboard on page 45).

Top cover on page 48).

Remove the TouchPad button board and cable:

1. Turn the top cover upside down, with the front toward you.

2. Release the ZIF connector to which the TouchPad button board cable is connected, and then

disconnect the TouchPad button board cable (1) from the back of the TouchPad.

3.

Lift the front edge of the TouchPad button board (2) until it is released from the clips built into
the top cover.

4. Lift the TouchPad button board (3) slightly to perform the next step.

54 Chapter 4 Removal and replacement procedures ENWW

5.

Carefully invert the TouchPad button board (1).

6. Release the ZIF connector to which the TouchPad LED board cable is connected, and then

disconnect the TouchPad LED board cable (2) from the TouchPad button board.

7. Lift the TouchPad button board away from the top cover (3).

Reverse this procedure to install the TouchPad button board and cable.

TouchPad LED board

Description Spare part number

TouchPad LED board (includes cable) 683849-001

Before removing the TouchPad LED board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7. Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 33).

Service door on page 34).

Optical drive on page 35).

Hard drive on page 38).

Keyboard on page 45).

Top cover on page 48).

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10.

Remove the TouchPad button board (see

TouchPad button board on page 54).

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55

Remove the TouchPad LED board and cable:

1. Turn the top cover upside down, with the front toward you.

2. Apply slight pressure to the retaining clips (1) of the top cover.

3. Lift the TouchPad LED board on the right front corner (2) up and away from the top cover.

4.

Remove the TouchPad LED board and cable.

Reverse this procedure to install the TouchPad LED board and cable.

56 Chapter 4 Removal and replacement procedures ENWW

Display assembly

Description Spare part number

43.9 cm (17.3 in), HD+, LED, SVA BrightView display panel 682755-001

Antenna Kit (includes left and right wireless antenna cables and transceivers) 682735-001

Display bezel 682741-001

Display enclosure:

●

Bright purple 682736-001

●

Ruby red 682737-001

●

Winter blue 682738-001

●

Sparkling black 682739-001

Display hinge covers (2) 682747-001

Display Hinge Kit (includes left and right display hinges and brackets) 682746-001

Display Panel Cable Kit (includes display panel cable and webcam/microphone module

cable)

Display Screw Kit 682758-001

Webcam/microphone module HD 703461-001

682743-001

Before removing the display assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7. Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 33).

Service door on page 34).

Optical drive on page 35).

Hard drive on page 38).

Keyboard on page 45).

Top cover on page 48).

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Remove the display assembly:

1. Disconnect the display panel cable (1) from the system board.

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57

2.

Release the wireless antenna cables (2) from the clips and the opening in the base enclosure.

NOTE: It may be necessary to release the USB board ZIF cable to remove the wireless antenna

cables.

CAUTION: Support the display assembly when removing the following screws. Failure to

support the display assembly can result in damage to the display and other computer components.

3.

Remove the four Phillips M2.5 × 6.5 screws (1) that secure the display assembly to the computer.

4. Remove the display assembly by lifting straight up (2).

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5.

If it is necessary to replace the display bezel or any of the display assembly subcomponents:

a. Remove the plastic screw covers (1) and the two Phillips M2.5 × 3.5 screws (2) that secure

the display bezel to the display assembly.

b.

Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom
edge (3) of the display bezel until the bezel disengages from the display enclosure.

c.

Remove the display bezel (4).

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6. If it is necessary to replace the webcam/microphone module:

a. Detach and release the webcam/microphone module (1) as far as the webcam/microphone

module cable allows. (The webcam/microphone module is attached to the display enclosure
with double-sided tape.)

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b.

Disconnect the webcam/microphone cable (2) from the webcam/microphone module.

c. Remove the webcam/microphone module.

7. If it is necessary to replace the hinge covers:

a. The hinge covers are held in place by the same screws as the previously removed bezel.

b.

Using a small tool to pry, remove the hinge covers.

60 Chapter 4 Removal and replacement procedures ENWW

8.

If it is necessary to replace the display panel:

a. Remove the four bottom Phillips M2.5 × 3.5 screws and the two top Phillips M2.5 × 2.5

screws that secure the display panel to the display enclosure.

b. Lift the top edge of the display enclosure, (1) and then swing it up and forward until it is

perpendicular to the display panel.

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61

c.

Release the adhesive strip (2) that secures the display panel cable to the display panel, and
then disconnect the display panel cable (3) from the display panel.

d. Remove the display panel.

9. If it is necessary to replace the display hinges:

a. Remove the four Phillips M2.0 × 3.0 screws (1) that secure the display hinges to

the display panel.

b.

Remove the display hinges (2).

62 Chapter 4 Removal and replacement procedures ENWW

10.

If it is necessary to replace the display panel cable:

a. Release the adhesive and tabs (1) on the display enclosure shielding that secure the display

panel cable to the display enclosure.

b. Release the display panel cable from the clips and remove the display panel cable (2). The

display panel cable includes the webcam/microphone module cable and is available in
the Display Panel Cable Kit.

11. If it is necessary to replace the wireless antenna cables and transceivers:

a. Release the wireless antenna cables from the clips (1) built into the display enclosure.

b. Release the wireless antenna transceivers (2) from the display enclosure. (The wireless

antenna transceivers are attached to the display enclosure with double-sided tape.)

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c.

Remove the wireless antenna cables and transceivers.

Reverse this procedure to reassemble and install the display assembly.

Optical drive cable

Description Spare part number

Optical drive cable (includes optical drive connector) 682742-001

Before removing the optical drive cable, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7. Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 33).

Service door on page 34).

Optical drive on page 35).

Hard drive on page 38).

Keyboard on page 45).

Top cover on page 48).

Remove the optical drive cable:

1. Disconnect the optical drive cable (1) from the system board.

2. Release the optical drive cable (2) from the clips built into the base enclosure.

64 Chapter 4 Removal and replacement procedures ENWW

3.

Release the optical drive connector from the base enclosure by prying the clips (3) that secure
the optical drive connector to the base enclosure.

4. Remove the optical drive cable from the base enclosure (4).

Reverse this procedure to install the optical drive cable.

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65

USB board

Description Spare part number

USB board (includes cable) 682752-001

Before removing the USB board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7.

Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 33).

Service door on page 34).

Optical drive on page 35).

Hard drive on page 38).

Keyboard on page 45).

Top cover on page 48).

Remove the USB board:

1. If not released already, release the ZIF connector (1) to which the USB board cable is connected,

and then disconnect the USB board cable from the system board.

2. Pry the clip (2) that secures the USB board to the base enclosure.

3. Remove the USB board and cable by lifting straight up (3).

66 Chapter 4 Removal and replacement procedures ENWW

Reverse this procedure to install the USB board.

Power connector

Description Spare part number

Power connector (includes cable) 682744-001

Before removing the power connector, follow these steps:

1.

Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5.

Remove the service door (see

6. Remove the optical drive (see

7. Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 33).

Service door on page 34).

Optical drive on page 35).

Hard drive on page 38).

Keyboard on page 45).

Top cover on page 48).

Remove the power connector:

1. Disconnect the power connector cable (1) from the system board.

2.

Remove the power connector from the base enclosure (2).

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Reverse this procedure to install the power connector.

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67

System board

NOTE: The system board Thermal Material Kit, part number 680571-001,

includes replacement thermal paste and pads.

Description Spare part number

For use only with computer models equipped with UMA video memory and Windows 8 Standard 683029-501

For use only with computer models equipped with UMA video memory and FreeDOS 1.0 683029-001

For use only with computer models equipped with 1 GB of dedicated switchable discrete video
memory and Windows 8 Standard

For use only with computer models equipped with 1 GB of dedicated switchable discrete video
memory and FreeDOS 1.0

683030-501

683030-001

Before removing the system board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7.

Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

Battery on page 33).

Service door on page 34).

Optical drive on page 35).

Hard drive on page 38).

Keyboard on page 45).

Top cover on page 48).

When replacing the system board, be sure that the following components are removed from
the defective system board and installed on the replacement system board:

●

Memory module (see

●

RTC battery (see

●

Fan and heat sink (see

●

PCH heat sink (see

●

Processor (see

Memory module on page 40)

RTC battery on page 70)

Fan and heat sink on page 72).

PCH heat sink on page 75)

Processor on page 76)

68 Chapter 4 Removal and replacement procedures ENWW

Remove the system board:

1. Disconnect the following cables from the system board:

(1) Display panel cable

(2) Optical drive cable

(3) USB board cable

(4) Power connector cable

2. Remove the Phillips M2.5 × 4.5 screw (1) that secures the system board to the base enclosure.

3. Lift the right side of the system board (2) until it rests at an angle.

4. Remove the system board (3) by sliding it up and to the right at an angle.

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Reverse this procedure to install the system board.

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RTC battery

Description Spare part number

RTC battery 637193-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7.

Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

10. Remove the system board (see

Battery on page 33).

Service door on page 34).

Optical drive on page 35).

Hard drive on page 38).

Keyboard on page 45).

Top cover on page 48).

System board on page 68).

Remove the RTC battery:

1. Turn the system board upside down, with the front toward you.

2. Disconnect the RTC battery cable (1) from the system board.

3. Remove the RTC battery (2) from the system board. (The RTC battery is attached to the system

board with double-sided tape.)

70 Chapter 4 Removal and replacement procedures ENWW

Reverse this procedure to install the RTC battery.

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71

Fan and heat sink

NOTE: The fan and heat sink spare part kits include replacement thermal material.

Description Spare part number

Heat sink for use only with computer models equipped with switchable discrete video memory 683028-001

Heat sink for use only with computer models equipped with UMA video memory 683027-001

Fan 680551-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of

the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan and heat sink, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7. Remove the hard drive (see

8. Remove the keyboard (see

9.

Remove the top cover (see

10. Remove the system board (see

Battery on page 33).

Service door on page 34).

Optical drive on page 35).

Hard drive on page 38).

Keyboard on page 45).

Top cover on page 48).

System board on page 68).

Remove the fan and heat sink:

1. Turn the system board upside down, with the front toward you.

2. Disconnect the fan cable (1) from the system board.

CAUTION: To prevent damage to heat sinks and/or processors, loosen/tighten captive screws

in sequence as numerically labeled.

NOTE: The heat sink and fan appearance and the number of screws may be different from the

heat sink and fan pictured.

72 Chapter 4 Removal and replacement procedures ENWW

3.

Loosen the four captive screws (2) and the three captive screws (3) that secure the heat sink to
the system board.

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to
detach it.

4. Remove the fan and heat sink (4).

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and

the system board components each time the heat sink is removed. Replacement thermal material is
included with the base enclosure, heat sink, processor, and system board spare part kits.

●

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that
services it (only on computer models equipped with a graphics subsystem with switchable
discrete memory)

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73

1. If it is necessary to replace the fan, turn the fan and heat sink upside down with the fan

toward you.

2. Remove the two Phillips M1.5 × 2.5 screws (1) that secure the fan to the heat sink.

3. Disengage the two clips that secure the fan to the heat sink and remove the heat sink (2) from

the fan.

Reverse this procedure to reassemble and install the fan and heat sink.

74 Chapter 4 Removal and replacement procedures ENWW

PCH heat sink

Description Spare part number

PCH heat sink 683843-001

Before removing the PCH heat sink, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7.

Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

10. Remove the system board (see

Battery on page 33).

Service door on page 34).

Optical drive on page 35).

Hard drive on page 38).

Keyboard on page 45).

Top cover on page 48).

System board on page 68).

Remove the PCH heat sink:

1. Remove the two Phillips M2.0 x 3.0 screws (1) that secure the PCH heat sink to the system board.

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75

2.

Remove the PCH heat sink by lifting straight up (2).

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to
detach it.

Reverse this procedure to install the PCH heat sink.

Processor

NOTE: The processor spare part kit includes replacement thermal material.

Description Spare part number

AMD A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB L2 cache, DDR3, quad core,
35W)

AMD A8-4500M processor (2.8 GHz/1.9 GHz, 1600 MHz/4.0 MB L2 cache, DDR3, quad core,
35W)

AMD A6-4400M processor (3.2 GHz/2.7 GHz, 1600 MHz/1.0 MB L2 cache, DDR3, dual core,
35W)

AMD A4-4300M processor (3.0 GHz/2.5 GHz, 1600 MHz/1.0 MB L2 cache, DDR3, dual core,
35W)

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and

the system board components each time the heat sink is removed. Replacement thermal material is
included with the base enclosure, heat sink, processor, and system board spare part kits.

683046-001

683048-001

683047-001

685990-001

Before removing the processor, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

76 Chapter 4 Removal and replacement procedures ENWW

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.

4.

Remove the battery (see

5. Remove the service door (see

6. Remove the optical drive (see

7. Remove the hard drive (see

8. Remove the keyboard (see

9. Remove the top cover (see

10. Remove the system board (see

11. Remove the heat sink (see

Battery on page 33).

Service door on page 34).

Optical drive on page 35).

Hard drive on page 38).

Keyboard on page 45).

Top cover on page 48).

System board on page 68).

Fan and heat sink on page 72).

Remove the processor:

1.

Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn
counterclockwise, until you hear a click.

2. Lift the processor (2) straight up, and remove it.

NOTE: The gold triangle on the processor (3) must be aligned with the triangle icon embossed

on the processor socket when you install the processor.

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Reverse this procedure to install the processor.

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77

5 Using Setup Utility (BIOS) and

System Diagnostics (Windows 8)

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility
(BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the
amount of system and extended memory.

Starting Setup Utility (BIOS)

To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.

Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.

NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the

computer from operating properly.

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.

Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be revealed by pressing fn
+esc (if you are already in Windows) or by using Setup Utility (BIOS).

1. Start Setup Utility (BIOS) (see

2. Use the arrow keys to select Main.

3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select

Exit Discarding Changes, and then press enter.

Starting Setup Utility (BIOS) on page 78.

78 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics (Windows 8) ENWW

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC
adapter. Do not download or install a BIOS update while the computer is running on battery power,
docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. From the Start screen, select the HP Support Assistant app.

2. Click Updates and tune-ups, and then click Check for HP updates now.

3. Follow the on-screen instructions.

4. At the download area, follow these steps:

a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on

your computer. If the update is more recent than your BIOS, make a note of the date, name,
or other identifier. You may need this information to locate the update later, after it has been
downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

If the update is more recent than your BIOS, make a note of the path to the location on your
hard drive where the BIOS update is downloaded. You will need to access this path when
you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the
download is complete. If no instructions are revealed, follow these steps:

1. From the Start screen, type e, and then select File Explorer.

2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

ENWW

Updating the BIOS

79

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly.

To start System Diagnostics:

1.

Turn on or restart the computer, quickly press esc, and then press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostic test while it is running, press esc.

80 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics (Windows 8) ENWW

6 Specifications

Computer specifications

Metric U.S.

Dimensions:

Width 41.2 cm 16.23 in

Depth 26.77 cm 10.5 in

Height (front to back) 3.11 cm to 3.68 cm 1.23 in to 1.45 in

Weight: 2.98 kg 6.57 lbs

Input power

Operating voltage and current 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A – 65 W

Temperature

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

19 V dc @ 4.74 A or 19.5 V dc @ 4.62 A – 90 W

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft

Shock

Operating 125 g, 2 ms, half-sine

Nonoperating 200 g, 2 ms, half-sine

Random vibration

Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate

Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this

range of temperatures.

ENWW

Computer specifications

81

43.9 cm (17.3 in) display specifications

Metric U.S.

Dimensions

Height 23.3 cm 9.2 in

Width 39.9 cm 15.7 in

Diagonal 43.9 cm 17.3 in

Number of colors 262 K (6 bit)

Contrast ratio 500:1 (typical)

Brightness

Backlight LED

Total power consumption (varies by display) 5.3 W (max)

Viewing angle ±45° horizontal, +15° up & -35° down vertical (typical)

Hard drive specifications

1 TB* 750 GB* 640 GB* 500 GB* 320 GB*

Dimensions

Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm

Width 70 mm 70 mm 70 mm 70 mm 70 mm

Weight 107 g max 107 g max 107 g max 107 g max 107 g max

Interface type SATA SATA SATA SATA SATA

Transfer rate 300 MB/sec 300 MB/sec 300 MB/sec 300 MB/sec 300 MB/sec

Security ATA security ATA security ATA security ATA security ATA security

200 cd/m

2

(nits), (typical)

Seek times (typical read, including setting)

Single track 1.5 ms 1.0 ms 1.0 ms 1.5 ms 2.0 ms

Average 11.0 ms 14.0 ms 14.0 ms 12.0 ms 12.0 ms

Maximum 22.0 ms 24.0 ms 22.0 ms 22.0 ms 22.0 ms

Logical blocks 1,953,525,1681,465,128,3591,250,242,867976,752,240 625,121,433

Disk rotational speed 5400 rpm 7200 and

5400 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

5400 rpm 7200 and

5400 rpm

7200 and
5400 rpm

82 Chapter 6 Specifications ENWW

1 TB* 750 GB* 640 GB* 500 GB* 320 GB*

*Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

NOTE: Certain restrictions and exclusions apply. Contact support for details.

DVD±RW SuperMulti Double-Layer Combination Drive specifications

Applicable disc

Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED

MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo­CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5,
DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM

Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM

Random access time

DVD < 230 ms

CD < 175 ms

Cache buffer 2 MB

Data transfer rate

24X CD-ROM 3,600 KB/sec

8X DVD-ROM 10,800 KB/sec

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8X DVD+R 10,800 KB/sec

4X DVD+RW 5,400 KB/sec

8X DVD-R 10,800 KB/sec

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

Transfer mode Multiword DMA Mode

ENWW

DVD±RW SuperMulti Double-Layer Combination Drive specifications

83

BD ROM DVD±R/RW Super Multi Double-Layer Drive specifications

Applicable disc

Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R,

DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD­DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and
form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW,
and CD-TEXT

Write DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM

Random access time

BD < 230 ms

DVD < 180 ms

CD < 180 ms

Cache buffer 4.5 MB

Data transfer rate

24X CD-ROM 3,600 KB/sec

8X DVD-ROM 10,800 KB/sec

4X BD 18,000 KB/sec

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8X DVD+R 10,800 KB/sec

4X DVD+RW 5,400 KB/sec

8X DVD-R 10,800 KB/sec

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

1X BD-ROM 4,500 KB/sec

1X BD-R read 4,500 KB/sec

1X BD-RE read 4,500 KB/sec

Transfer mode Multiword DMA Mode

84 Chapter 6 Specifications ENWW

7 Backing up, restoring, and

recovering (Windows 8)

Your computer includes tools provided by HP and the operating system to help you safeguard your
information and retrieve it if you ever need to. These tools will help you return your computer to a
proper working state or even back to the original factory state, all with simple steps.

This chapter provides information about the following processes:

●

Creating recovery media and backups

●

Restoring and recovering your system

NOTE: This guide describes an overview of backing up, restoring and recovering options. For more

details about the tools provided, see Help and Support. From the Start screen, type h, and then select

Help and Support.

Creating recovery media and backups

Recovery after a system failure is only as good as your most recent backup.

1. After you successfully set up the computer, create HP Recovery media. This step creates a backup

of the HP Recovery partition on the computer. The backup can be used to reinstall the original
operating system in cases where the hard drive is corrupted or has been replaced.

HP Recovery media you create will provide the following recovery options:

●

System Recovery—Reinstalls the original operating system and the programs that were
installed at the factory.

●

Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers
and software, but not other software applications.

●

Factory Reset—Restores the computer to its original factory state by deleting all information
from the hard drive and re-creating the partitions. Then it reinstalls the operating system and
the software that was installed at the factory.

See

Creating HP Recovery media on page 86.

2. As you add hardware and software programs, create system restore points. A system restore point

is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time.
A system restore point contains information that Windows uses, such as registry settings. Windows
creates a system restore point for you automatically during a Windows update and during other
system maintenance (such as a software update, security scanning, or system diagnostics). You
can also manually create a system restore point at any time. For more information and steps for
creating specific system restore points, see Help and Support. From the Start screen, type h, and
then select Help and Support.

ENWW

3. As you add photos, video, music, and other personal files, create a backup of your personal

information. Windows File History can be set to regularly and automatically back up files from

Creating recovery media and backups

85

libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and
they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore
the files that you backed up using File History. Restoring files is also useful if you ever choose to
reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager.

NOTE: File History is not enabled by default, so you must turn it on.

For more information and steps for enabling Windows File History, see Help and Support. From
the Start screen, type h, and then select Help and Support.

Creating HP Recovery media

HP Recovery Manager is a software program that offers a way to create recovery media after you
successfully set up the computer. HP Recovery media can be used to perform system recovery if the
hard drive becomes corrupted. System recovery reinstalls the original operating system and the
software programs installed at the factory, and then configures the settings for the programs. HP
Recovery media can also be used to customize the system or aid in the replacement of a hard drive.

●

Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and
keep them in a safe place.

●

HP Recovery Manager examines the computer and determines the required storage capacity for
the blank USB flash drive or the number of blank DVD discs that will be required.

●

To create recovery discs, your computer must have an optical drive with DVD writer capability,
and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not
use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu­ray) discs; they are not compatible with HP Recovery Manager software. Or instead you can use a
high-quality blank USB flash drive.

●

If your computer does not include an integrated optical drive with DVD writer capability, but you
would like to create DVD recovery media, you can use an external optical drive (purchased
separately) to create recovery discs, or you can obtain recovery discs for your computer from the
HP website. For U.S. support, go to

http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical

go to
drive, it must be connected directly to a USB port on the computer; the drive cannot be connected
to a USB port on an external device, such as a USB hub.

●

Be sure that the computer is connected to AC power before you begin creating the recovery
media.

●

The creation process can take up to an hour or more. Do not interrupt the creation process.

●

If necessary, you can exit the program before you have finished creating all of the recovery DVDs.
HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery
Manager, you will be prompted to continue, and the remaining discs will be burned.

To create HP Recovery media:

1. From the Start screen, type recovery, and then select HP Recovery Manager.

2. Select Recovery Media Creation, and then follow the on-screen instructions.

If you ever need to recover the system, see

http://www.hp.com/go/contactHP. For worldwide support,

Recovering using HP Recovery Manager on page 89.

86 Chapter 7 Backing up, restoring, and recovering (Windows 8) ENWW

Restore and recovery

There are several options for recovering your system. Choose the method that best matches your
situation and level of expertise:

●

If you need to restore your personal files and data, you can use Windows File History to restore
your information from the backups you created. For more information and steps for using File
History, see Help and Support. From the Start screen, type h, and then select Help and
Support.

●

If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or
driver.

From the Start screen, type recovery, select HP Recovery Manager, select Drivers and
Applications Reinstall, and then follow the on-screen instructions.

●

If you want to restore the system to a previous state without losing any personal information,
Windows System Restore is an option. System Restore allows you to restore without the
requirements of Windows Refresh or a reinstallation. Windows creates system restore points
automatically during a Windows update and other system maintenance events. Even if you did not
manually create a restore point, you can choose to restore to a previous point, automatically
created. For more information and steps for using Windows System Restore, see Help and
Support. From the Start screen, type h, and then select Help and Support.

●

If you want a quick and easy way to recover the system without losing your personal information,
settings, or apps that came preinstalled on your computer or were purchased from the Windows
Store, consider using Windows Refresh. This option does not require backing up data to another
drive. See

●

If you want to reset your computer to its original state, Windows provides an easy way to remove
all personal data, apps, and settings, and reinstall Windows.

For more information, see

●

If you want to reset your computer using a minimized image, you can choose the HP Minimized
Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media.
Minimized Image Recovery installs only drivers and hardware-enabling applications. Other
applications included in the image continue to be available for installation through the Drivers and
Applications Reinstall option in HP Recovery Manager.

For more information, see

●

If you want to recover the computer's original factory partitioning and content, you can choose the
System Recovery option from the HP Recovery media. For more information, see

HP Recovery Manager on page 89.

●

If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to
restore the factory image to the replacement drive. For more information, see

Recovery Manager on page 89.

Using Windows Refresh for quick and easy recovery on page 88.

Remove everything and reinstall Windows on page 88.

Recovering using HP Recovery Manager on page 89.

Recovering using

Recovering using HP

ENWW

●

If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager
offers the Remove Recovery Partition option.

For more information, see

Removing the HP Recovery partition on page 90.

Restore and recovery

87

Using Windows Refresh for quick and easy recovery

When your computer is not working properly and you need to regain system stability, the Windows
Refresh option allows you to start fresh and keep what is important to you.

IMPORTANT: Refresh removes any traditional applications that were not originally installed on the

system at the factory.

NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a

quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling
traditional applications. From the Start screen, type h, and then select Help and Support.

NOTE: You may be prompted for your permission or password when using Refresh. See Help and

Support for more information. From the Start screen, type h, and then select Help and Support.

To start Refresh:

1. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the

charms.

2. Click Settings.

3. Click Change PC settings in the bottom-right corner of the screen, and then select General

from the PC settings screen.

4. Under Refresh your PC without affecting your files, select Get started, and then follow

the on-screen instructions.

Remove everything and reinstall Windows

Sometimes you want to perform detailed reformatting of your computer, or you want to remove
personal information before you give away or recycle your computer. The process described in this
section provides a speedy, simple way to return the computer to its original state. This option removes
all personal data, apps, and settings from your computer, and reinstalls Windows.

IMPORTANT: This option does not provide backups of your information. Before using this option,

back up any personal information you wish to retain.

You can initiate this option by using the f11 key or from the Start screen.

To use the f11 key:

1. Press f11 while the computer boots.

– or –

Press and hold f11 as you press the power button.

2. Select Troubleshoot from the boot options menu.

3. Select Reset your PC, and then follow the on-screen instructions.

To use the Start screen:

1. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the

charms.

2. Click Settings.

88 Chapter 7 Backing up, restoring, and recovering (Windows 8) ENWW

3.

Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.

4. Under Remove everything and reinstall Windows, select Get started, and follow the

on-screen instructions.

Recovering using HP Recovery Manager

HP Recovery Manager software allows you to recover the computer to its original factory state. Using
the HP Recovery media you created, you can choose from one of the following recovery options:

●

System Recovery—Reinstalls the original operating system, and then configures the settings for the
programs that were installed at the factory.

●

Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and
software, but not other software applications.

●

Factory Reset—Restores the computer to its original factory state by deleting all information from
the hard drive and re-creating the partitions. Then it reinstalls the operating system and the
software that was installed at the factory.

The HP Recovery partition (select models only) allows Minimized Image Recovery.

What you need to know

●

HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturer's
website or reinstall the software from the media provided by the manufacturer.

●

Recovery through HP Recovery Manager should be used as a final attempt to correct computer
issues.

●

HP Recovery media must be used if the computer hard drive fails.

●

To use the Factory Reset or System Recovery options, you must use HP Recovery media.

●

If the HP Recovery media do not work, you can obtain recovery media for your system from the HP
website. For U.S. support, go to
to

http://welcome.hp.com/country/us/en/wwcontact_us.html.

IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data.

Before beginning recovery, back up any personal data you wish to retain.

http://www.hp.com/go/contactHP. For worldwide support, go

Using the HP Recovery partition to recover a minimized image (select models only)

The HP Recovery partition (select models only) allows you to perform a minimized image recovery
without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be
used if the hard drive is still working.

ENWW

Restore and recovery

89

To start HP Recovery Manager from the HP Recovery partition:

1. Press f11 while the computer boots.

– or –

Press and hold f11 as you press the power button.

2.

Select Troubleshoot from the boot options menu.

3. Select HP Recovery Manager, and follow the on-screen instructions.

Using HP Recovery media to recover

You can use HP Recovery media to recover the original system. This method can be used if your system
does not have an HP Recovery partition or if the hard drive is not working properly.

1. If possible, back up all personal files.

2. Insert the first HP Recovery disc you created into the optical drive on your computer or into an

optional external optical drive, and then restart the computer.

– or –

Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then
restart the computer.

NOTE: If the computer does not automatically restart in HP Recovery Manager, change the

computer boot order. See

3.

Follow the on-screen instructions.

Changing the computer boot order on page 90.

Changing the computer boot order

If computer does not restart in HP Recovery Manager, you can change the computer boot order, which
is the order of devices listed in BIOS where the computer looks for startup information. You can change
the selection for an optical drive or a USB flash drive.

To change the boot order:

1. Insert the HP Recovery media you created.

2.

Restart the computer.

3. Press and hold esc while the computer is restarting, and then press f9 for boot options.

4.

Select the optical drive or USB flash drive you want to boot from.

5. Follow the on-screen instructions.

Removing the HP Recovery partition

HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive
space.

IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh,

the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option
for minimized image recovery. Create HP Recovery media before removing the Recovery partition to
ensure you have recovery options; see

90 Chapter 7 Backing up, restoring, and recovering (Windows 8) ENWW

Creating HP Recovery media on page 86.

Follow these steps to remove the HP Recovery partition:

1. From the Start screen, type recovery, and then select HP Recovery Manager.

2. Select Remove Recovery Partition, and then follow the on-screen instructions.

ENWW

Restore and recovery

91

8 Power cord set requirements

The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 V ac, or from 220 to 240 V ac.

The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.

Power cord sets for use in other countries or regions must meet the requirements of the country and
region where the computer is used.

Requirements for all countries

The following requirements are applicable to all countries and regions:

●

The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.

●

The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating
of 125 or 250 V ac, as required by the power system of each country or region.

●

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

92 Chapter 8 Power cord set requirements ENWW