HP G62-400, Compaq Presario CQ62, G62 Maintenance And Service Manual

Compaq Presario CQ62 Notebook PC
HP G62 Notebook PC

Maintenance and Service Guide

Document Part Number: 602633-001

January 2010

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; and performing
computer disassembly procedures

© Copyright 2010 Hewlett-Packard Development Company, L.P.

ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is

a trademark owned by its proprietor and
used by Hewlett-Packard Company under license. Intel, Arrandale, and Core are trademarks of Intel corporation in the U.S. and other
countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change

without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: January 2010
Document Part Number: 602633-001

Revision History

Revision Publication Date Description

A

October 2010

■ Chapter 1 — added new descriptions for the following components:

❏ Hard drive

❏ Memory module

❏ Processor

❏ WLAN module

■ Chapter 3 and Chapter 4 —added new spare part numbers and

descriptions for the following components:

❏ Base enclosure

❏ Display assembly

❏ Display back cover

❏ Display bezel

❏ Hard drive

❏ Memory module

❏ Optical drive

❏ Processor

❏ System board

❏ Thermal module Top cover

❏ WLAN module

B

December 2010

■ Chapter 3 and Chapter 4 —added new spare part numbers for the

following components:

❏ Processor

❏ System board

❏ WLAN module

Safety warning notice

Å

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).

Maintenance and Service Guide iv

Contents

1 Product description

2 External component identification

Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Display components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Wireless antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Additional hardware components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

3 Illustrated parts catalog

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Display assembly components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Service tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

Wireless module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23

Touchpad button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24

v Maintenance and Service Guide

Contents

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26

USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–33

Power connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–34

Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–35

Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–37

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40

Fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–41

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–47

RJ-11 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–50

5 Setup Utility

Starting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Changing the language of Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Navigating and selecting in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Restoring default settings in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Exiting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

39.6-cm (15.6-in) HD display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications. . . . . . 6–4

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications . . . . . . . . . 6–5

System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

7 Backup and recovery

Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

When to back up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

Backup suggestions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Recovering from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Recovering from the dedicated recovery partition (select models only) . . . . . . . . . . . . . . . . . . . . . . . 8–4

8 Connector pin assignments

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

Contents

Maintenance and Service Guide vi

RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5

9 Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

10Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

vii Maintenance and Service Guide

Contents

Maintenance and Service Guide 1–1

1

Product description




Category Description

Presario

CQ62 Intel

UMA

Presario

CQ62 Intel

Discrete

HP G62

UMA

HP G62

Discrete

Product name Compaq Presario CQ62 Notebook PC X X

HP G62 Notebook PC X X

Processors Intel® Core™ i7-620M Processor (4M cache,

2.66 GHz, SC turbo up to 3.33 GHz)

X X X X

Intel Core i5-540M Processor (3M cache, 2.53
GHz, SC turbo up to 3.06 GHz)

X X X X

Intel Core i5-520M Processor (3M cache, 2.4
GHz, SC turbo up to 2.93 GHz)

X X X X

Intel Core i5-430M Processor (3M cache, 2.26
GHz, SC turbo up to 2.53 GHz)

X X X X

Intel Core i3-350M Processor (3M cache, 2.26
GHz)

X X X X

Intel Core i3-330M Processor (3M cache, 2.13
GHz)

X X X X

Intel Core i7-620M Processor (4M cache, 2.66
GHz, SC turbo up to 3.33 GHz)

X X X X

Intel Core i5-540M Processor (3M cache, 2.53
GHz, SC turbo up to 3.06 GHz)

X X X X

Intel Core i5-520M Processor (3M cache, 2.4
GHz, SC turbo up to 2.93 GHz)

X X X X

Intel Core i5-430M Processor (3M cache, 2.26
GHz, SC turbo up to 2.53 GHz)

X X X X

Intel Core i3-350M Processor (3M cache, 2.26
GHz)

X X X X

Intel Core i3-330M Processor (3M cache, 2.1
GHz)

X X X X

Intel Penryn T4300 Processor (3M cache, 2.1
GHz)

X X X X

Intel Penryn T3100 Processor (3M cache, 1.9
GHz)

X X X X

Intel Penryn T4400 Processor (3M cache, 2.2
GHz)

X X X X

Intel Penryn T3300 Processor (3M cache, 2.0
GHz)

X X X X

Pentium Arrandale P6000 Processor (3M
cache, 1.86 GHz)

X X X X

Continued

1–2 Maintenance and Service Guide

Product description

Pentium Arrandale P6100 Processor (3M
cache, 2.0 GHz)

X X X X

Intel Penryn T4500 Processor (3M cache, 2.3
GHz)

X X X X

Intel Core i5-450M Processor (3M cache, 2.4
GHz, SC turbo up to 2.53 GHz)

X X X X

Intel Core i3-370M Processor (3M cache, 2.4
GHz, SC turbo up to 2.53 GHz)

X X X X

Intel Core i5-560M Processor (3M cache,

2.66-3.2 GHz, SCturbor up to 2.53 GHz)

X X X X

Intel Core i5-460M Processor (3M cache, 2.53
GHz, SC turbor up to 2.53 GHz)

X X X X

Intel Core i3-380M Processor (3M cache, 2.53
GHz, SC turbo up to 2.53 GHz)

X X X X

Intel Pentium P6200 Processor (3M cache, 2.13
GHz)

X X X X

Intel Core i5-580M Processor (3M cache,

2.66-3.33 GHz, SC turbor up to 2.53 GHz)

X X X X

Intel Penryn T3500 Processor (3M cache, 2.1
GHz)

X X X X

Intel Celeron 900 Processor (3M cache, 2.2
GHz)

X X X X

Intel Pentium P6300 Processor (3M cache, 2.26
GHz)

X X X X

Intel Processor i3-390M (2.66 GHz) X X X X

Intel i5-480M Processor (2.3 GHZ) X X X X

Intel Celeron 925 Processor (2.3 GHz) X X X X

Intel Core i3-330M Processor (3M cache, 2.13
GHz)

X X X X

Chipset Intel HM55 X X X X

Graphics IATI Mobility Radeon™ HD5430 with 512 MB

dedicated video memory

X X

Intel HD Graphics (UMA, integrated) with
shared video memory

X X

■ Up to 251 MB of graphics subsystem
memory when total system RAM equals or is
greater than 1024 MB

■ Up to 358 MB of graphics subsystem
memory when total system RAM equals or is
greater than 2048 MB

Continued




Category Description

Presario

CQ62 Intel

UMA

Presario

CQ62 Intel

Discrete

HP G62

UMA

HP G62

Discrete

Product description

Maintenance and Service Guide 1–3

Switchable Discrete Graphics

■ ATi Robson XT (ATI Mobility Radeon™
HD6370) with 512MB of dedicated memory
(64Mx16 DDR3 800 MHz x 4 PCs)

■ ATi Robson XT (ATI Mobility Radeon™
HD6370) with 1GB of dedicated memory
(128Mx16 DDR3 800 MHz x 4 PCs)

X X

Panel 39.6-cm (15.6-in) HD LED BrightView display

panel (1366 × 768)

X X X X

16:9 Wide Aspect Ratio X X X X

Memory 2 customer-accessible/upgradable SODIMM

slots

X X X X

Supports dual-channel memory
DDR3, 1066 MHz

X X X X

Supports up to 8 GB of system memory X X X X

Supports the following configurations:

■ 4096 MB total system memory (2048 × 2) X X X X

■ 3072 MB total system memory (2048 × 1 +

1024 × 1)

X X X X

■ 2048 MB total system memory (2048 × 1,
1024 × 2)

X X X X

■ 1024 MB total system memory (1024 × 1) X X X X

Hard drives Supports all 9.5-mm, 6.35-cm (2.50-in) SATA

hard drives

X X X X

Customer accessible X X X X

Single hard drive configurations:

750 GB, 5400 rpm X X X X

640 GB, 5400 rpm X X X X

500 GB, 7200 rpm X X X X

320 GB, 7200 rpm X X X X

250 GB, 7200 rpm X X X X

160 GB, 7200 rpm X X X X

Optical drives 12.7 mm fixed SATA tray load X X X X

DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive with LightScribe

X X X X

Blu-ray ROM with LightScribe DVD±R/RW
SuperMulti Double-Layer Drive

X X X X

Webcam

(select models only)

VGA camera, fixed angle with activity light and
single analog microphone

X X X X

Microphone Integrated single analog microphone (for

models with no webcam)

X X X X

Continued




Category Description

Presario

CQ62 Intel

UMA

Presario

CQ62 Intel

Discrete

HP G62

UMA

HP G62

Discrete

1–4 Maintenance and Service Guide

Product description

Audio High-definition audio supports Microsoft®

premium requirements with Presario/HP Altec
Lansing speakers

X X X X

Modem

(select models only)

56K V.92 data/fax MDC modem
(computer models not equipped with a modem
have a cover over the RJ-11 jack opening)

X X X X

Supports all worldwide certification
requirements

X X X X

Ethernet Integrated 10/100 network interface card (NIC) X X X X

Realtek 8102E X X X X

Wireless Integrated wireless local area network

(WLAN) by way of wireless module:

2 wireless antennas built into display assembly X X X X

Support for no-WLAN option X X X X

Support for the following WLAN formats: X X

■ Atheros 54g 802.11 b/g X X X X

■ Atheros 54g 802.11 b/g with Bluetooth X X X X

■ Broadcom 54g 802.11 b/g X X X X

■ Broadcom 54g 802.11 b/g with Bluetooth X X X X

■ Intel Wi-Fi 5100 X X X X

■ Intel Wi-Fi 5100 with Bluetooth X X X X

External media
cards

(select models only)

Digital Media Slot supporting SD, MMC, MS,
MSPro, xD cards. Supports mini versions of SD,
MMC, MS

Duo with adapter, not included

X X X X

Ports Audio-in (stereo microphone) X X X X

Audio-out (stereo headphone) X X X X

High-Definition Multimedia Interface (HDMI)
version 1.3 supporting 1080p

with
High-bandwidth Digital Content Protection
(HDCP) key (select models only)

X X X X

Hot plut/unplug with auto-detect X X X X

RJ-11 (modem, select models only) X X X X

RJ-45 (Ethernet) X X X X

USB (3; one is an eSATA/USB port) X X X X

VGA (Dsub 15-pin) supporting 
1600 × 1200 external resolution at 75 Hz

X X X X

Multi-pin AC power X X X X

Keyboard and
TouchPad

Full-size keyboard, 39.62-cm (15.6-in) with
numeric keypad

X X X X

Supports 2-way scroll with legend X X X X

Taps enabled as default X X X X

Continued




Category Description

Presario

CQ62 Intel

UMA

Presario

CQ62 Intel

Discrete

HP G62

UMA

HP G62

Discrete

Product description

Maintenance and Service Guide 1–5

Power
requirements

65-W AC adapter with localized cable plug
support

X X

90-W AC adapter with localized cable plug
support

X X

6-cell, 2.20 Ah, 47 Wh battery X X X X

Security Kensington Security Lock X X X X

Operating system Preinstalled:

Windows 7® Professional 32 and 64-bit X X X X

Windows 7 Home Premium 32 and 
64-bit

X X X X

Windows 7 Home Basic 32 and 
64-bit

X X

FreeDOS X X

Serviceability

End-user replaceable parts:

AC adapter X X X

Battery (system) X X X

Hard drive X X X X

Memory module X X X X

Optical drive X X X X

Mini Card components X X X X




Category Description

Presario

CQ62 Intel

UMA

Presario

CQ62 Intel

Discrete

HP G62

UMA

HP G62

Discrete

1–6 Maintenance and Service Guide

Product description

Maintenance and Service Guide 2–1

2

External component identification

Top components

TouchPad

Item Component Function

1 TouchPad light Off

—Touchpad is on.

Amber

—Touchpad is off.

2

TouchPad* Moves the pointer and selects or activates items on the screen.

3

Left TouchPad button* Press the left side of the TouchPad button to execute functions

like the left button on an external mouse.

4

Right TouchPad button* Press the right side of the TouchPad button to execute functions

like the left button on an external mouse.

*This table describes factory settings.

To view or change the pointing device preferences:

1. Select Start > De

vices and Printers.

2. Right-click the device representing the computer.

3. Select Mou

se settings.

2–2 Maintenance and Service Guide

External component identification

Lights

✎

Your computer might look slightly different from the illustration in this section.

Item Component Description

1

Touchpad light Off—TouchPad is enabled.

Amber

—TouchPad is disabled.

2

Caps lock light On—Caps lock is on.

3

Power light On—The computer is on.

Flashing—The computer is in Sleep.
Off—The computer is off or in Hibernation.

4

Wireless on/off light White—An integrated wireless device, such as a wireless local

area network (WLAN) device and/or a Bluetooth device, is on.
Amber—No wireless devices are detected.

External component identification

Maintenance and Service Guide 2–3

Buttons

Item Component Description

1 Speakers grill Two integrated speakers produce sound.

2 Power button* ■ When the computer is off, press the button to turn on the

computer.

■ When the computer is on, press the button to initiate Sleep.

■ When the computer is in Sleep, press the button to exit Sleep.

■ When the computer is in Hibernation, press the button to exit

H

ibernation.

If the computer has stopped responding and Windows shutdown
proced

ures are ineffective, press and hold the power button for at

least 5 seconds to turn off the computer.
To learn more about your power settings, select Star

t > Control

Panel > System and Security > Power Options.

*This table describes factory settings. For information about changing factory settings, see the user guides located in Help and
Suppo

rt.

2–4 Maintenance and Service Guide

External component identification

Keys

✎

Your computer might look slightly different from the illustration in this section.

Item Component Description

1

esc key Displays system information when pressed at the same time as

the

fn key.

2

Send e-mail key Opens a new e-mail in your default e-mail client.

3

Media application key Launches CyberLink PowerDVD.

4

Web browser key Launches default web browser.

5

Print key Sends the currently-active document to the default printer.

6

Calculator key Launches the calculator application.

7 fn ke

y Displays system information when pressed in conjunction with the

esc key.

8 Windows logo key Displays the Windows Start menu.

9 Windows applications key Displays a shortcut menu for items where the cursor is positioned.

10 Actions keys Executes frequently-used system actions

.

External component identification

Maintenance and Service Guide 2–5

Left-side components

✎

Your computer might look slightly different from the illustration in this section.

Item Component Function

1

External monitor port Connects an external VGA monitor or projector.

2

Vent Enables airflow to cool internal components.

✎

The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the
internal fan to cycle on and off during routine operation.

3

HDMI port (select models only) Connects an optional video or audio device, such as a high-definition

television, or any compatible digital or audio component.

✎

Depending on your computer model, the computer might include
an HDMI port or a USB port at this location.

4

RJ-45 (network) jack Connects a network cable.

5

USB ports (2) Connects an optional USB device.

6 Audio-in (microphone) jack Connects an optional computer headset mi

crophone, stereo array

microphone, or monaural microphone.

7 Audio-out (headphone) jack Produces sound when connected to optional powered stereo

spe

akers, headphones, earbuds, a headset, or television audio.

8 Digital media slot (select models only) Support the following optional digital card formats:

■ Memort Stick (MS)

■ Memory Stick Pro (MSP)

■ MultiMediaCard (MMC)

■ Secure Digital (SD) Memory Card

■ xD-Picture Card (XD)

9 Drive light On—The hard drive is in use.

2–6 Maintenance and Service Guide

External component identification

Right-side components

✎

Your computer might look slightly different from the illustration in this section.

Item Component Function

1

Optical drive light Flashing—The optical drive is being accessed.

2

USB port Connects to an optional USB device.

3

RJ-11 (modem) jack (select models only) Connects a modem cable.

4

AC adapter light Flashing white—The computer is in Sleep.

On white

—The computer is connected to external power.

Flashing amber

—The computer is charged.

Off

—The computer is not connected to external power.

5

Power connector Connects an AC adapter

6

Security cable slot Attaches an optional security cable to the computer.

✎

The security cable is designed to act as a deterrent, but it might
not prevent the computer from being mishandled or stolen.

External component identification

Maintenance and Service Guide 2–7

Bottom components

Item Component Function

1

Battery bay Holds the battery.

2

Vents (4) Enable airflow to cool internal components.

✎

The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the
internal fan to cycle on and off during routine operation.

3

Battery release latch Releases the battery from the battery bay.

4

Memory module compartment Contains two memory module slots.

Holds a wireless LAN module.

Ä

To prevent an unresponsive system, replace the wireless
module with only a wireless module authorized for use in
the computer by the governmental agency that regulates
wireless devices in your country or region. If you replace
the module and then receive a warning message, remove
the module to restore computer functionality, and then
contact technical support through Help and Support.

5

Hard drive bay Holds the hard drive.

2–8 Maintenance and Service Guide

External component identification

Display components

Item Component Description

1

Internal microphone Records sound

2

Webcam (select models only) Records audio and video and captures still photographs

3

Webcam light (select models only) On—The webcam is in use.

External component identification

Maintenance and Service Guide 2–9

Wireless antennas

The computer model has at least 2 antennas that send and receive signals from 1 or more wireless devices. These
antennas are not visible from the outside of the computer.

✎

For optimal transmission, keep the areas immediately around the antennas free from obstructions.

To see wireless regulatory notices, see the section of the Regulatory, Safety and Environmental Notices that applies
to your country or region. These notices are located in Help and Support.

2–10 Maintenance and Service Guide

External component identification

Additional hardware components

Item Component Description

1

Power cord* Connects an AC adapter to an AC outlet.

2

AC adapter Converts AC power to DC power.

3

Battery* Powers the computer when the computer is not connected to

external power.

*Batteries and power cords vary in appearance by region and country.

Maintenance and Service Guide 3–1

3

Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number located on
the service tag.

Component Description

1

Product name The name affixed to the front of the computer.

2

Serial number (s/n) An alphanumeric identifier that is unique to each product.

3

Part number/Product number
(p/n)

This number provides specific information about the product’s hardware
components. The part number helps a service technician to determine what
components and parts are needed.

4

Warranty period The duration of the warranty period for the computer.

5

Model description An alphanumeric identifier used to locate documents, drivers, and support for the

computer.

3–2 Maintenance and Service Guide

Illustrated parts catalog

Computer major components

Illustrated parts catalog

Maintenance and Service Guide 3–3

Item Description Spare part number

1 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for

use in:

HP G62 biscotti computer models 595185-001

HP G62 biscotti computer models with webcam 595186-001

Presario CQ62 biscotti computer models 602170-001

Presario CQ62 biscotti computer models with webcam 602171-001

Presario CQ62 matte black computer models 595187-001

Presario CQ62 matte black computer models with webcam 595188-001

HP G62 silver computer models (for model 1.1 only) 605141-001

HP G62 silver computer models with webcam (for model 1.1 only) 605142-001

HP G62 matte black computer models (for model 1.1 only) 608109-001

HP G62 matte black computer models with webcam (for model 1.1 only) 608110-001

HP G62 charcoal computer models (for models 1.2 and 1.3 only) 615583-001

HP G62 charcoal computer models with webcam (for models 1.2 and 1.3 only) 615584-001

HP biscotti computer model (for models 1.1 only) 616452-001

HP G62 imperial blue computer models (for models 1.2 and 1.3 only) 622562-001

HP G62 imperial blue computer models with webcam (for models 1.2 and 1.3 only) 622563-001

2 Power button board 595204-001

3 Keyboard (includes keyboard cable) for use in:

Adriatics 595199-BA1

Belgium 595199-A41

Brazil (for model 1.1 only) 595199-201

Canada 595199-121

Czech Republic 595199-221

France 595199-051

Germany 595199-041

Greece 595199-DJ1

Hungry 595199-211

for International use 595199-B31

Israel 595199-BB1

Italy 595199-061

Japan 595199-291

Korea 595199-AD1

Latin America (for model 1.1 only) 595199-161

North America 595199-001

Norway 595199-DH1

Portugal 595199-131

Russia 595199-251

Continued

3–4 Maintenance and Service Guide

Illustrated parts catalog

Saudi Arabia 595199-171

Spain 595199-071

Switzerland 595199-BG1

Taiwan 595199-AB1

Thailand 595199-281

Tu r ke y 595199-141

United Kingdom 595199-031

4 Speaker assembly (includes cable) 602744-001

5 Top cover (includes TouchPad board) for use in:

Biscotti computer models 595206-001

Matte black computer models (for models 1.0 and 1.1 only) 595207-001

Charcoal computer models (for models 1.2 and 1.3 only) 615590-001

Silver computer models (for model 1.1 only) 605147-001

Imperial blue computer models (for models 1.2 and 1.3 only) 622567-001

6 Fan/heat sink assembly (includes replacement thermal material) for use with:

UMA systems 595832-001

Discrete systems 595833-001

GL40 UMA systems (for models 1.1 and 1.2 only) 606573-001

Thermal module HD545V discrete (for model 1.1 only) 617024-001

Thermal module for discrete systems (for model 1.3 only) 634650-001

Thermal module for UMA (for model 1.3 only) 634651-001

Thermal pad kit for South Bridge chipset 634433-001

7 Touchpad button board 595203-001

8 Modem module (select models only)

All countries and regions except for Australia and New Zealand (for models 1.0 and 1.1
only)

510100-001

Australia and New Zealand (for models 1.0 and 1.1 only) 510100-011

9 RTC battery 602745-001

10 System board

HM55 Discrete system board (for models 1.0 and 1.1 only) 595181-001

HM55 UMA system board 595182-001

HM55 HDMI Discrete system board (for models 1.0 and 1.1 only) 595183-001

HM55 HDMI UMA system board 595184-001

HM55 HD545V discrete system board (for model 1.1 only) 615577-001

HM55 HD545V discrete system board with HDMI card reader (for model 1.1 only) 615578-001

GL40 UMA system board (for models 1.1 and 1.2 only) 605139-001

GL40 UMA system board with HDMI card reader (for models 1.1 and 1.2 only) 605140-001

HD5470/512 MB discrete system board (for model 1.2 only) 615579-001

Continued

Item Description Spare part number

Illustrated parts catalog

Maintenance and Service Guide 3–5

HD5470/512 MB discrete system board with HDMI card reader (for model 1.2 only) 615580-001

HD5470/1 G discrete system board (for model 1.2 only) 615581-001

HD5470/1 G discrete system board with HDMI card reader (for model 1.2 only) 615582-001

GL40 DDR2 UMA system board (for model 1.1 only) 616448-001

GL40 DDR2 UMA system board with HDMI card reader (for model 1.1 only) 616449-001

HM55 WiMax UMA system board with HDMI card reader (for model 1.3 only) 628482-001

HD6370/512 MB discrete system board (for model 1.3 only) 631593-001

HD6370/1 GB discrete system board (for model 1.3 only) 631594-001

HD6370/512 MB discrete system board with HDMI card reader (for model 1.3 only) 631595-001

HD6370/1 GB discrete system board with HDMI card reader (for model 1.3 only) 631596-001

i3-350M UMA system board (for model 1.3 only) 634648-001

HD6370/512 MB i3-350M discrete system board (for model 1.3 only) 634649-001

i3-370M UMA system board (for model 1.3 only) 637583-001

HD6370/512 MB i3-370M (for model 1.3 only) 637584-001

11 Memory module (1066 MHz, DDR3)

1 GB (1066 MHz, DDR3) 598859-001

2 GB (1066 MHz, DDR3) 598856-001

4 GB (1066 MHz, DDR3) (for models 1.2 and 1.3 only) 599092-001

1 GB (6400 MHz, DDR2) (for model 1.1 only) 619545-001

2 GB (6400 MHz, DDR2) (for model 1.1 only) 619546-001

12 Hard drive (includes hard drive bracket and screws)

750 GB, 5400 rpm (for models 1.2 and 1.3 only) 603787-001

640 GB, 5400 rpm (for models 1.1, 1.2 and 1.3 only) 603785-001

500 GB, 7200 rpm 634919-001

320 GB, 7200 rpm 599055-001

250 GB, 7200 rpm 599054-001

160 GB, 7200 rpm (for models 1.0, 1.1 and 1.2 only) 599053-001

Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 599057-001

13 Processor (includes replacement thermal material)

Intel Core i7-620M Processor (4M cache, 2.66 GHz, SC turbo up to 3.33 GHz) (for model

1.0 only)

587259-001

Intel Core i5-540M Processor (3M cache, 2.53 GHz, SC turbo up to 3.06 GHz) (for models

1.0, 1.1 and 1.2 only)

594188-001

Intel Core i5-520M Processor (3M cache, 2.4 GHz, SC turbo up to 2.93 GHz) (for models

1.0, 1.1 and 1.2 only)

594187-001

Intel Core i5-430M Processor (3M cache, 2.26 GHz, SC turbo up to 2.53 GHz) (for models

1.0, 1.1 and 1.2 only)

597624-001

Intel Core i3-350M Processor (3M cache, 2.26 GHz) (for models 1.0, 1.1 and 1.2 only) 597623-001

Intel Core i3-330M Processor (3M cache, 2.13 GHz) (for model 1.0 only) 597622-001

Continued

Item Description Spare part number

3–6 Maintenance and Service Guide

Illustrated parts catalog

Intel Penryn T4300 Processor (3M cache, 2.1 GHz) (for model 1.1 only) 572929-001

Intel Penryn T3100 Processor (3M cache, 1.9 GHz) (for model 1.1 only) 572925-001

Intel Penryn T4400 Processor (3M cache, 2.2 GHz) (for models 1.1 and 1.2 only) 584296-001

Intel Penryn T3300 Processor (3M cache, 2.0 GHz) (for models 1.1 and 1.2 only) 592399-001

Pentium Arrandale P6000 Processor (3M cache, 1.86 GHz) (for models 1.1 and 1.2 only) 613586-001

Pentium Arrandale P6100 Processor (3M cache, 2.0 GHz) (for models 1.2 and 1.3 only) 613587-001

Intel Penryn T4500 Processor (3M cache, 2.3 GHz) (for model 1.1 only) 591880-001

Intel Core i5-450M Processor (3M cache, 2.4 GHz, SC turbo up to 2.53 GHz) (for models

1.1, 1.2 and 1.3 only)

613585-001

Intel Core i3-370M Processor (3M cache, 2.4 GHz, SC turbo up to 2.53 GHz) (for models

1.1, 1.2 and 1.3 only)

613584-001

Intel Core i5-560M Processor (3M cache, 2.66-3.2 GHz, SC turbo up to 2.53 GHz) (for
models 1.2 and 1.3 only)

625824-001

Intel Core i5-460M Processor (3M cache, 2.53 GHz, SC turbo up to 2.53 GHz) (for models

1.2 and 1.3 only)

626039-001

Intel Core i3-380M Processor (3M cache, 2.53 GHz, SC turbo up to 2.53 GHz) (for models

1.2 and 1.3 only)

625823-001

Intel Pentium P6200 Processor (3M cache, 2.13 GHz) (for models 1.2 and 1.3 only) 625831-001

Intel Core i5-580M Processor (3M cache, 2.66-3.33 GHz, SC turbo up to 2.53 GHz) (for
model 1.2 and 1.3 only)

625825-001

Intel Penryn T3500 Processor (3M cache, 2.1 GHz) (for model 1.2 only) 625830-001

Intel Celeron 900 Processor (3M cache, 2.2 GHz) (for models 1.1 and 1.2 only) 534419-001

Intel Pentium P6300 Processor (3M cache 2.26 GHz) (for model 1.3 only) 635500-001

Intel Processor I3-390M 2.66GHz (for model 1.3 only) 634692-001

Intel 15-480MProcessor 2.3GHz (for model 1.3 only) 634693-001

Intel Celeron 925 Processor 2.3GHz (for model 1.3 only) 636636-001

Thermal pad kit for processor 634428-001

14 Wireless (WLAN) module

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the US Virgin Islands

580101-001

Continued

Item Description Spare part number

Illustrated parts catalog

Maintenance and Service Guide 3–7

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentian, Armenia, Australia, Austria,
AzerbaijanBahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and
Herzegovina, Botswana, Brazil, Brunei, Bulgeria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros,
Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica,
Dominican Republic, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Korea-South, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Martinique, Nether Antilles, French Guiana, Aruba, British Virgin Islands,
Bermuda, Syria, Guadeloupe, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagaascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal,
Republic of Moldova, Romania, rwanda, Samoa, San Marino, Sao tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and Gren, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, United Arab Emirates ,United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe

580101-002

Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin
Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, the
Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea,
Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guam, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan,
Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the
Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri
Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland,
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United
Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

593530-001

Intel WiFi Link 5100 802.11/b/g WLAN module for use in Pakistan, Russia, and Ukraine (for
model 1.0 only)

593531-001

Broadcom 4312G 802.11 b/g WiFi adapter for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the U.S. Virgin Islands, and the United States (for models 1.0 and 1.1 only)

582562-001

Continued

Item Description Spare part number

3–8 Maintenance and Service Guide

Illustrated parts catalog

Broadcom 4312G 802.11 b/g WiFi adapter for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African
Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the
Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the
Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's
Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(for models 1.0 and 1.1 only)

582562-002

Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter (for models 1.0, 1.1 and 1.2 only) 593533-001

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready) (for models 1.2 and 1.3 only)

602992-001

Intel Centrino Advanced -N + WiMAX 6250 (for model 1.3 only) 619997-001

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready) (for models 1.2 and 1.3 only)

600370-001

WLAN 1x1 HMC (for model 1.3 only)

630703-001

15 Optical drive (includes optical drive bezel and bracket)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with:

Biscotti computer models 599062-001

Matte black computer models (for models 1.1, 1.2 and 1.3 only) 600651-001

Silver computer models (for model 1.1 only) 608112-001

Charcoal computer models (for models 1.2 and 1.3 only) 615588-001

Imperial blue computer models (for models 1.2 and 1.3 only) 622565-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:

Biscotti computer models 599063-001

Matte black computer models (for models 1.1, 1.2 and 1.3 only) 600652-001

Silver computer models (for model 1.1 only) 608114-001

Charcoal computer models (for models 1.2 and 1.3 only) 615589-001

Imperial blue computer models (for models 1.2 and 1.3 only) 622566-001

16 Battery

6-cell Li-lon, 2.20 Ah, 47 Wh 593553-001

Continued

Item Description Spare part number

Illustrated parts catalog

Maintenance and Service Guide 3–9

6-cell Li-lon, 2.55 Ah, 55 Wh 593554-001

17 Power connector (includes cable) 602743-001

18 USB board 595205-001

19 RJ-11 connector included in Cable Kit (see “Cable Kit” on page 14 for spare part

component information)

595201-001

20 Bluetooth® module (for models 1.0 and 1.1 only) 537921-001

Bluetooth cable (for models 1.0 and 1.1 only) 602538-001

21 Base enclosure

With HDMI card reader for biscotti computer models 617019-001

Without card reader for biscotti computer models 617020-001

With HDMI card reader for matte black computer models (for models 1.1 and 1.2 only) 617021-001

Without card reader for matte black computer models (for models 1.0, 1.1 and 1.2 only) 617022-001

With HDMI card reader for silver computer models (for model 1.1 only) 617023-001

With HDMI card reader for charcoal computer models (for models 1.2 and 1.3 only) 615591-001

With HDMI card reader for imperial blue computer models (for models 1.2 and 1.3 only) 622568-001

Rubber Kit (not illustrated, includes four rubber feet) 600849-001

Plastics Kit (see “Plastics Kit” on page 12 for spare part component information) 595200-001

22 Hard drive cover

23 Memory module cover

Item Description Spare part number

3–10 Maintenance and Service Guide

Illustrated parts catalog

Display assembly components

Item Description Spare part number

1 Display bezel

Presario CQ62 with webcam and microphone modules 595190-001

Presario CQ62 with microphone module only 595189-001

HP G62 with webcam and microphone modules 595193-001

HP G62 with microphone module only 595192-001

HP G62 CCFL with webcam and microphone modules (for model 1.1 only) 616460-001

2 Display hinges 595195-001

3 High Definition display panel (inclu

des display panel and backlight cables) 595130-001

High definition CCFL display panel (includes display panel and backlight cables) (for model

1.1 on

ly)

616450-001

4 Webcam board 600166-001

LCD cable kit 595196-001

5 Wireless antenna (includes wireless antenna transceivers and cable)

Webcam cable

LCD cable

6 Display enclosure (incl

udes logo) for use with:

HP G62 biscotti computer models 595191-001

Presario CQ62 biscotti computer models 602172-001

Presario CQ62 matte black computer models 595194-001

HP G62 silver computer models (for model 1.1 only) 605145-001

HP G62 matte black computer models (for model 1.1 only) 608111-001

HP G62 CCFL biscotti computer models (for model 1.1 only) 616461-001

HP G62 charcoal computer models (f

or models 1.2 and 1.3 only) 615585-001

HP G62 imperial blue computer model

s (for models 1.2 and 1.3 only) 622564-001

7 Display hinge covers 600650-001

Display Rubber Kit (not illustrated, includes display bezel rubber screw covers) 595198-001

Display Screw Kit (not

illustrated) 595197-001

Illustrated parts catalog

Maintenance and Service Guide 3–11

3–12 Maintenance and Service Guide

Illustrated parts catalog

Plastics Kit

Item Description Spare part number

Plastics Kit: 595200-001

1 Hard drive cover

2 Wireless module compartment cover

Illustrated parts catalog

Maintenance and Service Guide 3–13

Mass storage devices

Item Description Spare part number

1 Hard drive (includes connector and bracket)

750 GB, 5400 rpm (for models 1.2 and 1.3 only) 603787-001

640 GB, 5400 rpm (for models 1.1, 1.2 and 1.3 only) 603785-001

500 GB, 7200 rpm 634919-001

320 GB, 7200 rpm 599055-001

250 GB, 7200 rpm 599054-001

160 GB, 7200 rpm (for models 1.0, 1.1 and 1.2 only) 599053-001

Hard Drive Hardware Kit

(not illustrated, includes bracket and screws) 599057-001

2 Optical drive (includes bezel and bracket)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for
use

with:

Biscotti computer models 599062-001

Matte black computer models (for mode

ls 1.1, 1.2 and 1.3 only) 600651-001

Silver computer models (for model 1.1 only) 608112-001

Charcoal computer models (for models 1.2 and 1.3 only) 615588-001

Imperial blue computer models (for models 1.2 and 1.3 only) 622565-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use
wi

th:

Biscotti computer models 599063-001

Matte black computer models (for models 1.1 and 1.2 only) 600652-001

Silver computer models (for model 1.1 only) 608114-001

Charcoal computer models (for model 1.2 only) 615589-001

Imperial blue computer models (for model 1.2 only) 622566-001

3–14 Maintenance and Service Guide

Illustrated parts catalog

Miscellaneous parts

Description Spare part number

AC adapter:

65-W AC adapter 613152-001

90-W AC adapter 613153-001

90-WAC adapter 613160-001

65-WAC adapter 613161-001

Cable Kit

Hard drive connector cable
Optical drive connector cable
Power button cable
RJ-11 cable
TouchPad button board cable
TouchPad cable
USB cable

595201-001

Power cord (f

or use with both HP G62 and Presario CQ 62 computer models) for use in:

Argentina (for models 1.0, 1.1 and 1.2 only) 490371-D01

Australia 490371-011

Brazil (for models 1.1 and 1.2 only) 490371-202

Denmark 490371-081

Europe 490371-021

India 490371-D61

Israel 490371-BB1

Italy 490371-061

Japan 490371-291

Korea 490371-AD1

North America 430971-001

the People’s Republic of China 490371-AA1

South Africa 490371-AR1

Switzerland 490371-111

Ta iw a n 490371-AB1

Thailand 490371-201

the United Kingdom and Singapore 490371-031

Screw Kit

Phillips PM2.0x3.0 screw
Phillips PM2.5x3.0 screw
Phillips PM2.5x4.0 screw
Phillips PM2.5x5.0 screw
Phillips PM2.5x6.5 screw

595202-001

Illustrated parts catalog

Maintenance and Service Guide 3–15

Sequential part number listing

Spare part number Description number

490371-001 Power cord for use in North America with both HP G62 and Presario CQ62 computer models

490371-011 Power cord for use in Australia with both HP G62 and Presario CQ62 computer models

490371-021 Power cord for use in Europe with both HP G62 and Presario CQ62 computer models

490371-031 Power cord for use in the United Kingdom and Singapore with both HP G62 and Presario CQ62

computer

models

490371-061 Power cord for use in Italy with both HP G62 and Presario CQ62 computer models

490371-081 Power cord for use in Denmark with both HP G62 and Presario CQ62 computer models

490371-111 Power cord for use in Switzerland with both HP G62 and Presario CQ62 computer models

490371-201 Power cord for use in Thailand with both G62 and HP G62 and Presario CQ62 computer models

490371-202 Power cord for use in Brazil with both G62 and HP G62 and Presario CQ62 computer models (for

models 1.1 and 1.2 only)

490371-291 Power cord for use in Japan with both G62 andHP G62 and Presario CQ62 computer models

490371-AA1 Power cord for use in the People’s Republic of China with both HP G62 and Presario CQ62

computer

models

490371-AB1 Power cord for use in Taiwan with both HP G62 and Presario CQ62 computer models

490371-AD1 Power cord for use in Korea with both HP G62 and Presario CQ62 computer models

490371-AR1 Power cord for use in South Africa with both HP G62 and Presario CQ62 computer models

490371-BB1 Power cord for use in Israel with both HP G62 and Presario CQ62 computer models

490371-D01 Power cord for use in Argentina with both HP G62 and Presario CQ62 computer models (for models

1.0, 1.1 and 1.2 only)

490371-D61 Power cord for use in India with both HP G62 and Presario CQ62 computer models

510100-001 56K V.92 data/fax modem (select models only, for use in all countries and regions except for Australia

and New Zealand) (for models 1.0 and 1.1 only)

510100-011 56K V.92 data/fax modem (select models only, for use in Australia and New Zealand) (for models 1.0

and 1.1 only)

534419-001 Intel Celeron 900 Processor (3M cache, 2.2 GHz) (for models 1.1 and 1.2 only)

537921-001 Bluetooth module (for models 1.0 and 1.1 only)

572925-001 Intel Penryn T3100 Processor (3M cache, 1.9 GHz) (for model 1.1 only)

572929-001 Intel Penryn T4300 Processor (3M cache, 2.1 GHz) (for model 1.1 only)

580101-001 Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands, Guam,

Puerto Rico, the United States, and the US Virgin Islands

(Continued)

3–16 Maintenance and Service Guide

Illustrated parts catalog

580101-002 Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Afghanistan, Albania, Algeria, Andorra,

Angola, Antigua and Barbuda, Argentian, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain,
Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei,
Bulgeria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad,
Chile, China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire,
Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya,
Kiribati, Korea-South, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Nether
Antilles, French Guiana, Aruba, British Virgin Islands, Bermuda, Syria, Guadeloupe, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagaascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Republic of
Moldova, Romania, rwanda, Samoa, San Marino, Sao tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands,
Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and Gren, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates ,United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe

582562-001 Broadcom 4312G 802.11 b/g WiFi adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico,

the U.S. Virgin Islands, and the United States (for models 1.0 and 1.1 only)

582562-002 Broadcom 4312G 802.11 b/g WiFi adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola,

Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia
and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji,
Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of
China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(for models 1.0 and 1.1 only)

584296-001 Intel Penryn T4400 Processor (3M cache, 2.2 GHz) (for models 1.1 and 1.2 only)

587259-001 Intel Core i7-620M Processor (4M cache, 2.66 GHz, SC turbo up to 3.33 GHz) (for model 1.0 only)

591880-001 Intel Penryn T4500 Processor (3M cache, 2.3 GHz) (for model 1.1 only)

592399-001 Intel Penryn T3300 Processor (3M cache, 2.0 GHz) (for models 1.1 and 1.2 only)

(Continued)

Spare part number Description number

Illustrated parts catalog

Maintenance and Service Guide 3–17

593530-001 Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,

Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia
and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Canada, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guam, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali,
Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the
People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of
Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,
Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab
Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

593531-001 Intel WiFi Link 5100 802.11/b/g WLAN module for use in Pakistan, Russia, and Ukraine (for model 1.0

only)

593533-001 Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter (for models 1.0, 1.1 and 1.2 only)

593553-001 Battery, 6-cell, 2.20 Ah, 47 Wh

593554-001 Battery, 6-cell, 2.55 Ah, 55 Wh

594187-001 Intel Core i5-520M Processor (3M cache, 2.4 GHz, SC turbo up to 2.93 GHz) (for models 1.0, 1.1 and

1.2 only)

594188-001 Intel Core i5-540M Processor (3M cache, 2.53 GHz, SC turbo up to 3.06 GHz) (for models 1.0, 1.1 and

1.2 only)

595130-001 High Definition display panel (includes display panel and backlight cables)

595181-001 HM55 Discrete system board (for models 1.0 and 1.1 only)

595182-001 HM55 UMA system board

595183-001 HM55 HDMI Discrete system board (for models 1.0 and 1.1 only)

595184-001 HM55 HDMI UMA system board

595185-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 biscotti computer models

595186-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 biscotti computer models with

webcam

595187-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 matte black computer

models

595188-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 matte black computer

models with webcam

595189-001 Display bezel for use with Presario CQ62 with microphone module only

595190-001 Display bezel for use with Presario CQ62 with webcam and microphone modules

595191-001 Display enclosure for use with HP G62 biscotti computer models

595192-001 Display bezel for use with HP G62 with microphone module only

Continued

Spare part number Description number

3–18 Maintenance and Service Guide

Illustrated parts catalog

595193-001 Display bezel for use with HP G62 with webcam and microphone modules

595194-001 Display enclosure for use with Presario CQ62 matte black computer models

595195-001 Display hinge kit (includes left and right display hinges)

595196-001 Wireless antenna kit (includes wireless antenna transceivers and cable)

595197-001 Display screw kit

595198-001 Display rubber kit

595199-001 Keyboard for use in North America (includes keyboard cable)

595199-031 Keyboard for use in the United Kingdom (includes keyboard cable)

595199-041 Keyboard for use in Germany (includes keyboard cable)

595199-051 Keyboard for use in France (includes keyboard cable)

595199-061 Keyboard for use in Italy (includes keyboard cable)

595199-071 Keyboard for use in Spain (includes keyboard cable)

595199-121 Keyboard for use in Canada (includes keyboard cable)

595199-131 Keyboard for use in Portugal (includes keyboard cable)

595199-141 Keyboard for use in Turkey (includes keyboard cable)

595199-161 Keyboard for use in Latin America (includes keyboard cable) (for model 1.1 only)

595199-171 Keyboard for use in Saudi Arabia s (includes keyboard cable)

595199-201 Keyboard for use in Brazil (includes keyboard cable) (for model 1.1 only)

595199-211 Keyboard for use in Hungary (includes keyboard cable)

595199-221 Keyboard for use in the Czech Republic (includes keyboard cable)

595199-251 Keyboard for use in Russia (includes keyboard cable)

595199-281 Keyboard for use in Thailand (includes keyboard cable)

595199-291 Keyboard for use in Japan (includes keyboard cable)

595199-A41 Keyboard for use in Belgium (includes keyboard cable)

595199-AB1 Keyboard for use in Taiwan (includes keyboard cable)

595199-AD1 Keyboard for use in Korea (includes keyboard cable)

595199-B31 Keyboard for international use (includes keyboard cable)

595199-BA1 Keyboard fo use in Adriatics (includes keyboard cable)

595199-BB1 Keyboard for use in Israel (includes keyboard cable)

595199-BG1 Keyboard for use in Switzerland (includes keyboard cable)

595199-DH1 Keyboard for use in Norway (includes keyboard cable)

595199-DJ1 Keyboard for use in Greece (includes keyboard cable)

595200-001 Plastics kit

595201-001 Cable kit

595202-001 Screw kit

595203-001 Touchpad button board

595204-001 Power button board

595205-001 USB board

Continued

Spare part number Description number

Illustrated parts catalog

Maintenance and Service Guide 3–19

595206-001 Top cover (includes TouchPad board) for use in biscotti computer models

595207-001 Top cover (includes TouchPad board) for use in matte black computer models (for models 1.0 and 1.1

only)

595832-001 Fan/heat sink assembly for use with UMA systems (includes replacement thermal material)

595833-001 Fan/heat sink assembly for use with discrete systems (includes replacement thermal material)

597622-001 Intel Core i3-330M Processor (3M cache, 2.13 GHz) (for model 1.0 only)

597623-001 Intel Core i3-350M Processor (3M cache, 2.26 GHz) (for models 1.0, 1.1 and 1.2 only)

597624-001 Intel Core i5-430M Processor (3M cache, 2.26 GHz, SC turbo up to 2.53 GHz) (for models 1.0, 1.1 and

1.2 only)

598856-001 2 GB memory module (1066 MHz, DDR3)

598859-001 1 GB memory module (1066 MHz, DDR3)

599053-001 160 GB, 7200 rpm hard drive (for models 1.0, 1.2 and 1.3 only)

599054-001 250 GB, 7200 rpm hard drive

599055-001 320 GB, 7200 rpm hard drive

599057-001 Hard Drive Hardware Kit (includes bracket and screws)

599062-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with biscotti

computer models

599063-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with biscotti

computer models

599092-001 4 GB memory module (1066 MHz, DDR3) (for models 1.2 and 1.3 only)

600166-001 Webcam module

600370-001 Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS

ready) (for models 1.2 and 1.3 only)

600650-001 Display hinge covers

600651-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with matte black

computer models (for models 1.0, 1.1 and 1.2 only)

600652-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with matte black

computer models (for models 1.0 1.1 and 1.3 only)

600849-001 Rubber kit (ncludes four rubber feet)

602170-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 biscotti computer

models

602171-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 biscotti computer

models with webcam

602172-001 Display enclosure for use with Presario CQ62 biscotti computer models

602538-001 Bluetooth module cable (for models 1.0 and 1.1 only)

602743-001 Power connector (includes cable)

602744-001 Speaker assembly (includes cable)

602745-001 RTC battery

602992-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready)

(for models 1.2 and 1.3 only)

603785-001 640 GB, 5400 rpm hard drive (for models 1.1, 1.2 and 1.3 only)

603787-001 750 GB, 5400 rpm hard drive (for models 1.2 and 1.3 only)

Continued

Spare part number Description number

3–20 Maintenance and Service Guide

Illustrated parts catalog

605139-001 GL40 UMA system board (for models 1.1 and 1.2 only)

605140-001 HD5470/512 MB discrete system board (for models 1.1 and 1.2 only)

605141-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 silver computer models (for

model 1.1 only)

605142-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 silver computer models with

webcam (for model 1.1 only)

605145-001 Display enclosure for use with HP G62 silver computer models (for model 1.1 only)

605147-001 Top cover (includes TouchPad board) for use in silver computer models (for model 1.1 only)

606573-001 Fan/heat sink assembly for use with UMA GL40 systems (includes replacement thermal material) (for

models 1.1 and 1.2 only)

608109-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 matte black computer models

(for model 1.1 only)

608110-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 matte black computer models

with webcam (for model 1.1 only)

608111-001 Display enclosure for use with HP G62 matte black computer models (for model 1.1 only)

608112-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with silver

computer models (for model 1.1 only)

608114-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with silver computer

models (for model 1.1 only)

613152-001 65-W AC adapter

613153-001 90-W AC adapter

613160-001 90-WAC adapter

613161-001 65-WAC adapter

613584-001 Intel Core i3-370M Processor (3M cache, 2.4 GHz, SC turbo up to 2.53 GHz) (for models 1.1, 1.2 and

1.3 only)

613585-001 Intel Core i5-450M Processor (3M cache, 2.4 GHz, SC turbo up to 2.53 GHz) (for models 1.1, 1.2 and

1.3 only)

613586-001 Pentium Arrandale P6000 Processor (3M cache, 1.86 GHz) (for models 1.1 and 1.2 only)

613587-001 Pentium Arrandale P6100 Processor (3M cache, 2.0 GHz) (for models 1.2 and 1.3 only)

615577-001 HM55 HD545V discrete system board (for model 1.1 only)

615578-001 HM55 HD545V discrete system board with HDMI card reader (for model 1.1 only)

615579-001 HD5470/512 MB discrete system board (for model 1.2 only)

615580-001 HD5470/512 MB discrete system board with HDMI card reader (for model 1.2 only)

615581-001 HD5470/1 G discrete system board (for model 1.2 only)

615582-001 HD5470/1 G discrete system board with HDMI card reader (for model 1.2 only)

615583-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 charcoal computer models (for

models 1.2 and 1.3 only)

615584-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 charcoal computer models with

webcam (for modesl 1.2 and 1.3 only)

615585-001 Display enclosure for use with HP G62 charcoal computer models (for models 1.2 and 1.3 only)

615588-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with charcoal

computer models (for models 1.2 and 1.3 only)

Continued

Spare part number Description number

Illustrated parts catalog

Maintenance and Service Guide 3–21

615589-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with charcoal

computer models (for models 1.2 and 1.3 only)

615590-001 Top cover (includes TouchPad board) for use in charcoal computer models (for modesl 1.2 and 1.3

only)

615591-001 Base enclosure with HDMI card reader for charcoal computer models (for models 1.2 and 1.3 only)

616448-001 GL40 DDR2 UMA system board (for model 1.1 only)

616449-001 GL40 DDR2 UMA system board with HDMI card reader (for model 1.1 only)

616450-001 High Definition CCFL display panel (includes display panel and backlight cables) (for model 1.1 only)

616452-001 39.6-cm (15.6-in) HD, light-emitting diode CCFL display assembly for HP G62 biscotti computer

models with webcam (for model 1.1 only)

616460-001 CCFL Display bezel for use with HP G62 with microphone and webcam modules (for model 1.1 only)

616461-001 CCFL Display enclosure for use with HP G62 biscotti computer models (for model 1.1 only)

616465-001 CCFL Display hinge kit (includes left and right display hinges) (for model 1.1 only)

616466-001 CCFL Display cable kit (for model 1.1 only)

616467-001 Inverter (for model 1.1 only)

617019-001 Base enclosure with HDMI card reader for biscotti computer models

617020-001 Base enclosure for biscotti computer models

617021-001 Base enclosure with HDMI card reader for matte black computer models (for models 1.1 and 1.2 only)

617022-001 Base enclosure for matte black computer models (for models 1.0, 1.1 and 1.2 only)

617023-001 Base enclosure with HDMI card reader for silver computer models (for model 1.1 only)

617024-001 Fan/heat sink assembly for use with HD545V discrete systems (includes replacement thermal material)

(for model 1.1 only)

619545-001 1 GB memory module (6400 MHz, DDR2) (for model 1.1 only)

619546-001 2 GB memory module (6400 MHz, DDR2) (for model 1.1 only)

619997-001 Intel Centrino Advanced -N + WiMAX 6250 (for model 1.3 only)

622562-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 imperial blue computer models

(for models 1.2 and 1.3 only)

622563-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 imperial blue computer models

with webcam (for models 1.2 and 1.3 only)

622564-001 Display enclosure for use with HP G62 imperial blue computer models (for models 1.2 and 1.3 only)

622565-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with imperial

blue computer models (for models 1.2 and 1.3 only)

622566-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with imperial blue

computer models (for models 1.2 and 1.3 only)

622567-001 Top cover (includes TouchPad board) for use in imperial blue computer models (for models 1.2 and 1.3

only)

622568-001 Base enclosure with HDMI card reader for imperial blue computer models (for models 1.2 and 1.3 only)

625823-001 Intel Core i3-380M Processor (3M cache, 2.53 GHz, SC turbo up to 2.53 GHz) (for models 1.2 and 1.3

only)

625824-001 Intel Core i5-560M Processor (3M cache, 2.66-3.2 GHz, SC turbo up to 2.53 GHz) (for models 1.2 and

1.3 only)

Continued

Spare part number Description number

3–22 Maintenance and Service Guide

Illustrated parts catalog

625825-001 Intel Core i5-580M Processor (3M cache, 2.66-3.33 GHz, SC turbo up to 2.53 GHz) (for models 1.2

and 1.3 only)

625830-001 Intel Penryn T3500 Processor (3M cache, 2.1 GHz) (for model 1.2 only)

625831-001 Intel Pentium P6200 Processor (3M cache, 2.13 GHz) (for models 1.2 and 1.3 only)

626039-001 Intel Core i5-460M Processor (3M cache, 2.53 GHz, SC turbo up to 2.53 GHz) (for models 1.2 and 1.3

only)

628482-001 HM55 WiMax UMA system board with HDMI card reader (for model 1.3 only)

630703-001 WLAN 1x1 HMC (for model 1.3 only)

631593-001 HD6370/512 MB discrete system board (for model 1.3 only)

631594-001 HD6370/1 GB discrete system board (for model 1.3 only)

631595-001 HD6370/512 MB discrete system board with HDMI card reader (for model 1.3 only)

631596-001 HD6370/1 GB discrete system board with HDMI card reader (for model 1.3 only)

634428-001 Thermal pad kit for processor

634433-001 Thermal pad kit for South Bridge chipset

634648-001 i3-350M UMA system board (for model 1.3 only)

634649-001 HD6370/512 MB i3-350M discrete system board (for model 1.3 only)

634650-001 Thermal module for discrete systems (for model 1.3 only)

634651-001 Thermal module for UMA (for model 1.3 only)

634692-001 Intel Processor I3-390M 2.66GHz (for model 1.3 only)

634693-001 Intel 15-480MProcessor 2.3GHz (for model 1.3 only)

634919-001 500 GB, 7200 rpm hard drive

635500-001 Intel Pentium P6300 Processor (3M cache 2.26 GHz) (for model 1.3 only)

636636-001 Intel Celeron 925 Processor 2.3GHz (for model 1.3 only)

637583-001 i3-370M UMA system board (for model 1.3 only)

637584-001 HD6370/512 MB i3-370M (for model 1.3 only)

Spare part number Description number

Maintenance and Service Guide 4–1

4

Removal and replacement procedures

Preliminary replacement requirements

Tools required

Use the following tools to complete the removal and replacement procedures:

■ Flat-bladed screwdriver

■ Magnetic screwdriver

■ Phillips P0 and P1 screwdrivers

Service considerations

Before disassembly or assembly procedures, review and adhere to all service considerations.

✎

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws)
away from the work area to prevent damage.

Plastic parts

Ä

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the
plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

Ä

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly
process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the
cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or
snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

4–2 Maintenance and Service Guide

Removal and replacement procedures

Drive handling

Ä

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a
drive, or loss of information, observe these precautions:

■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in

Hibernation, turn the computer on, and then shut it down through the operating system.

■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the

connector.

■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical

drive tray is closed.

■ Handle drives on surfaces covered with at least one inch of shock-proof foam.

■ Avoid dropping drives from any height onto any surface.

■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

■ Avoid exposing a drive to temperature extremes or liquids.

■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label

the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD
contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage might have occurred.

An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a normal cycle.
Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.

Ä

CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these
precautions:

■ Keep components in their electrostatic-safe containers until you are ready to install them.

■ Use nonmagnetic tools.

■ Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

■ If you remove a component, place it in an electrostatic-safe container.

Removal and replacement procedures

Maintenance and Service Guide 4–3

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

Ä

CAUTION: A product can be degraded by as little as 700 V.

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

■ To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

■ Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

■ Place items on a grounded surface before removing items from their containers.

■ Always be properly grounded when touching a component or assembly.

■ Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

■ Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment

used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

■ Cover the workstation with approved static-shielding material.

■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and

equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items

only at static-free workstations.

■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

■ Turn off power and input signals before inserting or removing connectors or test equipment.

4–4 Maintenance and Service Guide

Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a

minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly
against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a
wrist strap.

■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at

standing workstations and are compatible with most types of shoes or boots. On conductive floors or
dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the
operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to

prevent electrostatic damage:

■ Antistatic tape

■ Antistatic smocks, aprons, and sleeve protectors

■ Conductive bins and other assembly or soldering aids

■ Nonconductive foam

■ Conductive tabletop workstations with ground cords of one megohm resistance

■ Static-dissipative tables or floor mats with hard ties to the ground

■ Field service kits

■ Static awareness labels

■ Material-handling packages

■ Nonconductive plastic bags, tubes, or boxes

■ Metal tote boxes

■ Electrostatic voltage levels and protective materials

The following table lists the shielding protection pro

vided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Removal and replacement procedures

Maintenance and Service Guide 4–5

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 62 screws, in 5 different sizes, that must be

removed, replaced, or loosened when servicing

the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number located
on the service tag.

Item Component Description

1

Product name The name affixed to the front of the computer.

2

Serial number (s/n) An alphanumeric identifier that is unique to each product.

3

Part number/Product number (p/n) This number provides specific information about the product’s

hardware components. The part number helps a service
technician to determine what components and parts are needed.

4

Warranty period The duration of the warranty period for the computer.

5

Model description An alphanumeric identifier used to locate documents, drivers, and

support for the computer.

4–6 Maintenance and Service Guide

Removal and replacement procedures

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part
number 595198-001. There are 4 rubber feet that attach to

the base enclosure in the locations illustrated below.

Removal and replacement procedures

Maintenance and Service Guide 4–7

Battery

Description Spare part number

6 cell, 2.20-Ah, 47-Wh battery 593553-001

6-cell Li-lon, 2.55 Ah, 55 Wh 593554-001

Before disassembling the computer:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surf

ace, with the battery bay toward you.

2. Slide the battery release latch 1 to

release the battery.

3. Pivot the battery 2 up

ward and remove it 3 from the computer.

To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until
the battery is seated. The battery release latch automatically locks the battery into place.

4–8 Maintenance and Service Guide

Removal and replacement procedures

Hard drive

✎

The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and
hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit.

Description Spare part number

750 GB, 5400 rpm (for models 1.2 and 1.3 only) 603787-001

640 GB, 5400 rpm (for models 1.1, 1.2 and 1.3 only) 603785-001

500 GB, 7200 rpm 634919-001

320 GB, 7200 rpm 599055-001

250 GB, 7200 rpm 599054-001

160 GB, 7200 rpm (for models 1.0, 1.1 and 1.2 only) 599053-001

Hard Drive Hardware Kit (not illustrated, includes connector, bracket, and screws) 599057-001

Before removing the hard drive:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Remove the hard drive:

1. Loosen the two Phillips PM2.5×6.0 capti

ve screws 1 that secure the hard drive cover to the computer.

2. Lift the left side of the hard drive cover 2, lift

it up and to the left 3, and remove the cover. The hard drive

cover is included in the Plastics Kit, spare part number 595200-001.

Removal and replacement procedures

Maintenance and Service Guide 4–9

3. Remove the three Phillips PM2.5×5.0 screws 1 that secure the hard drive to the computer.

4. Grasp the Mylar tabs 2 on the

hard drive, and then slide the hard drive to the left to disconnect it from

the system board.

5. Disconnect the hard drive cable from the system board 3.

6. Remove the hard drive 4

from the hard drive bay.

7. To replace the hard drive bracket, remove the four Phillips PM3.0×4.0 hard drive bracket screws 1 from each
side of the hard drive.

8. Grasp the 2 attached Mylar tabs 2 and

pull the bracket straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

4–10 Maintenance and Service Guide

Removal and replacement procedures

Memory module

Description Spare part number

Memory module, 1 GB, 1066 MHz DDR3 598859-001

Memory module, 2 GB, 1066 MHz DDR3 598856-001

Memory module, 4 GB 1066 MHz DDR3 (for models 1.2 and 1.3 only) 599092-001

Memory module, 1 GB 6400 MHz DDR2 (for model 1.1 only) 619545-001

Memory module, 2 GB 6400 MHz, DDR2 (for model 1.1 only) 619546-001

Before removing the memory module:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Remove the memory module:

1. Loosen the three Phillips PM2.5×6.0 captive screws 1 that sec

ure the memory module cover to the computer.

2. Lift the back side of the memory module cover cover 2, lift

it up 3, and remove the cover. The memory

module cover is included in the Plastics Kit, spare part number 595200-001.

Removal and replacement procedures

Maintenance and Service Guide 4–11

3. Spread the retaining tabs 1 away from the memory module. (The edge of the module opposite the slot rises
away from the computer.)

4. Remove the memory module 2 by

pulling the module away from the slot at an angle.

Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot.

Reverse this procedure to install a memory module.

4–12 Maintenance and Service Guide

Removal and replacement procedures

Wireless module

Description Spare part number

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter 580101-001

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter 580101-002

Intel WiFi Link 5100 802.11/b/g/n WLAN module 593530-001

Intel WiFi Link 5100 802.11/b/g WLAN module (for model 1.0 only) 593531-001

Broadcom 4312G 802.11 b/g WiFi adapter (f

or models 1.0 and 1.1 only) 582562-001

Broadcom 4312G 802.11 b/g WiFi adapter (f

or models 1.0 and 1.1 only) 582562-002

Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter (f

or models 1.0, 1.1 and 1.2 only) 593533-001

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Blueto

oth 2.1+EDR Combo Adapter (BT3.0+HS ready)

(for models 1.2 and 1.3 only)

602992-001

Intel Centrino Advanced -N + WiMAX 6250 (for model 1.3 only) 619997-001

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Blu

etooth 2.1+EDR Combo adapter (BT3.0+HS

ready) (for models 1.2 and 1.3 only)

600370-001

5390 GN 802 11b/g/n 1x1 WiFi Adapater

630703-001

Before removing the WLAN module:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the memory module (see “Memory module” on page 4-10).

Removal and replacement procedures

Maintenance and Service Guide 4–13

Remove the wireless module:

Ä

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the
computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore computer functionality, and then contact technical support through
Help and Support.

1. Disconnect the main antenna cable 1 and the auxiliary antenna cable 2 from the wireless module.

✎

The black WLAN antenna cable (marked “1”) is connected to the WLAN module “Main” terminal. The white
WLAN antenna cable (marked “2”) is connected to the WLAN module “Aux” terminal.

2. Remove the Phillips PM2.0×3.0 screw 3 that secures the WLAN module to the computer. (The edge of the
module opposite the slot rises away from the computer.)

3. Remove the WLAN module 4

by pulling the module away from the slot at an angle.

✎

WLAN modules are designed with a notch 5 to prevent incorrect insertion.

Reverse this procedure to install the wireless module.

4–14 Maintenance and Service Guide

Removal and replacement procedures

Optical drive

✎

The optical drive spare part kit includes an optical drive bezel and optical drive bracket.

Description Spare part number

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with:

Biscotti computer models 599062-001

Matte black computer models (for mo

dels 1.1, 1.2 and 1.3 only) 600651-001

Silver computer models (for model 1.1 only) 608112-001

Charcoal computer models (for models 1.2 and 1.3 only) 615588-001

Imperial blue computer models (for model 1.2 only) 622565-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:

Biscotti computer models 599063-001

Matte black computer models (for models 1.1, 1.2 and 1.3 only) 600652-001

Silver computer models (for model 1.1 only) 608114-001

Charcoal computer models (for models 1.2 and 1.3 only) 615589-001

Imperial blue computer models (for models 1.2 and 1.3 only) 622566-001

Before removing the optical drive:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then

shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
d

isconnecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the hard drive (see “Hard drive” on page 4-8.)

Remove the optical drive:

1. Position the computer with the left side toward you.

2. Innsert a thin tool, such as a screw driver 1,

into the release access slot in the hard drive bay. (The disc tray is

partially ejected from the optical drive.)

3. Grasp the bezel and slide the optical drive 2

out of the computer.

Removal and replacement procedures

Maintenance and Service Guide 4–15

4–16 Maintenance and Service Guide

Removal and replacement procedures

4. To replace the optical drive bracket, position the optical drive with the rear toward you.

5. Remove the two Phillips PM2.0×3.0 screws 1

that secure the optical drive bracket to the optical drive.

6. Remove the optical drive bracket 2.

Reverse this procedure to reassemble and install an optical drive.

Removal and replacement procedures

Maintenance and Service Guide 4–17

Keyboard

Description Spare part number

For use in Adriatics 595199-BA1

For use in Belgium 595199-A41

For use in Brazil (for model 1.1 only) 595199-201

For use in Canada 595199-121

For use in the Czech Republic 595199-221

For use in France 595199-051

For use in Germany 595199-041

For use in Greece 595199-DJ1

For use in Hungary 595199-211

For International use 595199-B31

For use in Israel 595199-BB1

For use in Italy 595199-061

For use in Japan 595199-291

For use in Korea 595199-AD1

For use in Latin America (for models 1.1 only) 595199-161

For use in North America 595199-001

For use in Norway 595199-DH1

For use in Portugal 595199-131

For use in Russia 595199-251

For use in Saudi Arabia 595199-171

For use in Spain 595199-071

For use in Switzerland 595199-BG1

For use in Taiwan 595199-AB1

For use in Thailand 595199-281

For use in Turkey 595199-141

For use in the United Kingdom 595199-031

Before removing the keyboard:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery ( see “Battery” on page 4-7).

5. Remove the hard drive (see “Hard drive” on page 4-8).

6. Remove the memory module (see “Memory module” on page 4-10).

7. Remove the wireless module (see “Wireless module” on page 4-12).

8. Remove the optical drive (see “Optical drive” on page 4-14).

4–18 Maintenance and Service Guide

Removal and replacement procedures

Remove the keyboard:

1. Turn the computer upside down, with the front toward you.

2. Remove the three Phillips PM2.5×5.0 and three Phillips

PM2.5x6.5 screws that secure the keyboard to the

computer.

3. Turn the computer right-side up, with the front toward you.

4. Open the computer as far as possible.

5. Release the tabs along the left 1 and right 2 ed

ges of the keyboard using a thin flat-bladed screwdriver.

6. Lift the rear edge of the keyboard 3, and set

the keyboard back towards the display 4.

Removal and replacement procedures

Maintenance and Service Guide 4–19

7. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then disconnect
the keyboard cable 2 from the system board.

8. Remove the keyboard.

Reverse this procedure to install the keyboard.

4–20 Maintenance and Service Guide

Removal and replacement procedures

Top cover

Description Spare part number

For use with biscotti computer models 595206-001

For use with matte black computer models (for models 1.0 and 1.1 only) 595207-001

For use with charcoal computer mode

ls (for models 1.2 and 1.3 only) 615590-001

For use with silver computer models (for model 1.1 only) 605147-001

For use with imperial blue computer models (for models 1.2 and 1.3 only) 622567-001

Before removing the top cover:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the hard drive (see “Hard drive” on page 4-8).

6. Remove the memory module (see “Memory module” on page 4-10).

7. Remove the wireless module (see “Wireless module” on page 4-12).

8. Remove the optical drive (see “Optical drive” on page 4-14).

9. Remove the keyboard (see “Keyboard” on page 4-17).

Remove the top cover:

1. Turn the computer upside down, with the front toward you.

2. Remove four Phillips PM2.5x3 screws in the

battery bay, and remove ten Phillips PM2.5x6.5 screws on the

base enclosure. The top cover screws are identified by a triangle icon embossed on the base enclosure.

3. Turn the computer right-side up, with the front toward you.

4. Open the computer as far as possible.

Removal and replacement procedures

Maintenance and Service Guide 4–21

5. Remove the Phillips PM2.5×6.0 screw that secures the switch cover to the computer.

6. Release the power button ZIF connector 1 , speaker cable 2, touchpad ZIF connector 3, and touchpad button
ZIF connector 4.

4–22 Maintenance and Service Guide

Removal and replacement procedures

7. Lift the rear edge of the top cover 1 until the top cover disengages from the base enclosure.

8. Remove the top cover 2.

✎

The TouchPad is glued to the top cover and is included with the top cover spare part.

Reverse this procedure to install the top cover.

Removal and replacement procedures

Maintenance and Service Guide 4–23

Power button board

Description Spare part number

Power button board 595204-001

Before removing the power button board:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the hard drive (see “Hard drive” on page 4-8).

6. Remove the memory module (see “Memory module” on page 4-10).

7. Remove the wireless module (see “Wireless module” on page 4-12).

8. Remove the optical drive (see “Optical drive” on page 4-14).

9. Remove the keyboard (see “Keyboard” on page 4-17).

10. Remove the top cover (see “Top cover” on page 4-20).

Remove the power button board:

1. Remove the Phillips PM2.0×3.0 screw 1 that se

cures the power button board to the top cover.

2. Lift up and remove the power button board 2.

Reverse this procedure to install the power button board.

4–24 Maintenance and Service Guide

Removal and replacement procedures

Touchpad button board

Description Spare part number

Touchpad button board 595203-001

Before removing the touchpad button board:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the hard drive (see “Hard drive” on page 4-8).

6. Remove the memory module (see “Memory module” on page 4-10).

7. Remove the wireless module (see “Wireless module” on page 4-12).

8. Remove the optical drive (see “Optical drive” on page 4-14).

9. Remove the keyboard (see “Keyboard” on page 4-17).

10. Remove the top cover (see “Top cover” on page 4-20).

Remove the touchpad button board:

1. Remove the two Phillips PM2.0×3.0 screws 1 that

secure the touchpad button board to the top cover.

2. Lift up and remove the touchpad button board 2.

Reverse this procedure to install the touchpad button board.

Removal and replacement procedures

Maintenance and Service Guide 4–25

Speakers

Description Spare part number

Speaker assembly (includes cable) 602744-001

Before removing the speakers:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the hard drive (see “Hard drive” on page 4-8).

6. Remove the memory module (see “Memory module” on page 4-10).

7. Remove the wireless module (see “Wireless module” on page 4-12).

8. Remove the optical drive (see “Optical drive” on page 4-14).

9. Remove the keyboard (see “Keyboard” on page 4-17).

10. Remove the top cover (see “Top cover” on page 4-20).

Remove the speakers:

1. Remove the three Phillips PM2.5×3.0

screws 1 that secure the speaker assembly to the top cover.

2. Lift up and remove the speakers 2.

Reverse this procedure to install the speakers.

4–26 Maintenance and Service Guide

Removal and replacement procedures

Display assembly

Description Spare part number

39.6-cm (15.6-in

) High Definition (HD), light-emitting diode (LED) display assembly for use in:

HP G62 computer biscotti computer models 595185-001

HP G62 computer biscotti computer models with webcam 595186-001

Presario CQ62 biscotti computer models 602170-001

Presario CQ62 biscotti computer models with webcam 602171-001

Presario CQ62 matte black computer models 595187-001

Presario CQ62 matte black comp

uter models with webcam 595188-001

HP G62 silver computer models (for model 1.1 only) 605141-001

HP G62 silver computer models with webcam (for model 1.1 only) 605142-001

HP G62 matte black computer models (for model 1.1 only) 608109-001

HP G62 matte black computer models with webcam (for model 1.1 only) 608110-001

HP biscotti computer model (for model 1.1 only) 616452-001

HP G62 charcoal computer models (f

or models 1.2 and 1.3 only) 615583-001

HP G62 charcoal computer models with w

ebcam (for models 1.2 and 1.3 only) 615584-001

HP G62 imperial blue computer model

s (for models 1.2 and 1.3 only) 622562-001

HP G62 imperial blue computer models with w

ebcam (for models 1.2 and 1.3 only) 622563-001

Before removing the display assembly:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system. +

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the hard drive (see “Hard drive” on page 4-8).

6. Remove the memory module (see “Memory module” on page 4-10).

7. Remove the wireless module (see “Wireless module” on page 4-12).

8. Remove the optical drive (see “Optical drive” on page 4-14).

9. Remove the keyboard (see “Keyboard” on page 4-17).

10. Remove the top cover (see “Top cover” on page 4-20).

Removal and replacement procedures

Maintenance and Service Guide 4–27

Remove the display assembly:

1. Disconnect the display panel cable 1 and the

microphone cable 2 from the system board and remove it from

its routing channel.

2. Pull the antenna cables through

the opening in the top cover 3 and disengage the cables from the clip in the

routing channel leading to the display hinge 4.

3. Disconnect the webcam cable 5 from the system board and rel

ease it from the clips that attach it to the system

board.

4–28 Maintenance and Service Guide

Removal and replacement procedures

Ä

CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can
result in damage to the display assembly and other computer components.

4. Remove the four Phillips PM2.5×7.0 screws 1 securing the display hinges to the computer.

5. Lift the display panel 2

straight up to remove it.

Reverse this procedure to install the display assembly.

Removal and replacement procedures

Maintenance and Service Guide 4–29

6. To replace the display bezel or any of the display assembly internal components, remove the following screw
covers and screws:

1 2 mylar scre

w covers on the display bezel bottom edge. The display mylar screw covers are included in the

Display Rubber Kit, spare part number 595198-001.

2 T

wo Phillips PM2.5×7.0 screws on the display bezel bottom edge.

4–30 Maintenance and Service Guide

Removal and replacement procedures

7. To remove the Display Bezel, flex the inside edges of the bezel at the top and bottom 1, and the left and right
sides 2, until the bezel disengages from the display enclosure.

8. Remove the display bezel 3.

Reverse this procedure to install the display bezel.

9. To replace the webcam module (select models only), lift the webcam

module as far from the display enclosure

as the webcam module cable allows.

10. Disconnect the webcam module cable 1 from

the webcam module, and remove the webcam module 2. The

webcam module is available using spare part number 600166-001.

Reverse this procedure to install the webcam module.

Removal and replacement procedures

Maintenance and Service Guide 4–31

11. To replace the display hinge covers, remove the two Phillips PM2.5×6.0 screws 1 that secure each hinge to the

display enclosure.

12. Remove the display hinge covers 2. Th

e display hinge covers are available using spare part number

600650-001.

Reverse this procedure to install the display hinge covers.

13. To replace the display panel, remo

ve eight phillips PM2.5×6.0 screws 1 that secure the display panel to the

display enclosure.

14. Remove the display panel 2 from

the display enclosure.

Reverse this procedure to install the display panel.

4–32 Maintenance and Service Guide

Removal and replacement procedures

15. To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws 1 that secure each bracket to

the display panel.

16. Remove the display panel brackets 2 from

the display panel. The display panel brackets are available using

spare part number 595195-001.

Reverse this procedure to install the display panel brackets.

17. To replace the wireless antenna transceiv

ers, lift up on the silver transceiver 1 and release the adhesive

material from the display cover 2.

18. Lift up to remove the antenna transceivers 3. The wire

less antenna transceivers with cable is available with the

LCD cable kit using spare part number 595196-001.

Reverse this procedure to install the display wireless antenna transceivers.

Removal and replacement procedures

Maintenance and Service Guide 4–33

USB board

Description Spare part number

USB board 595205-001

Before removing the USB board:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the hard drive (see “Hard drive” on page 4-8).

6. Remove the memory module (see “Memory module” on page 4-10).

7. Remove the wireless module (see “Wireless module” on page 4-12).

8. Remove the optical drive (see “Optical drive” on page 4-14).

9. Remove the keyboard (see “Keyboard” on page 4-17).

10. Remove the top cover (see “Top cover” on page 4-20).

11. Remove the display assembly (see “Display assembly” on page 4-26).

Remove the USB board:

1. Disconnect the USB board cable 1 from

the system board.

2. Remove the Phillips PM2.5×60 screw 2 from the system board.

3. Lift the USB board 3

straight up to remove it from the computer. The USB cable is available with the cable kit

using spare part number 595201-001

Reverse this procedure to install a USB board.

4–34 Maintenance and Service Guide

Removal and replacement procedures

Power connector

Description Spare part number

Power connector (includes cable) 602743-001

Before removing the power connector cable:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7)

5. Remove the battery (see “Battery” on page 4-7).

6. Remove the battery (see “Battery” on page 4-7).

7. Remove the hard drive (see “Hard drive” on page 4-8).

8. Remove the memory module (see “Memory module” on page 4-10).

9. Remove the wireless module (see “Wireless module” on page 4-12).

10. Remove the optical drive (see “Optical drive” on page 4-14).

11. Remove the keyboard (see “Keyboard” on page 4-17).

12. Remove the top cover (see “Top cover” on page 4-20).

13. Remove the display assembly (see “Display assembly” on page 4-26).

Remove the power connector cable:

1. To remove the power connector cable, disconnect the cable connector 1 from the system board.

2. Remove the power connector cable by lifting it straight up from

the base enclosure 2.

Reverse this procedure to install the power connector cable.

Removal and replacement procedures

Maintenance and Service Guide 4–35

Bluetooth module

Description Spare part number

Bluetooth module 537921-001

Bluetooth module cable 602538-001

Before removing the Bluetooth module:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the battery (see “Battery” on page 4-7).

6. Remove the hard drive (see “Hard drive” on page 4-8).

7. Remove the memory module (see “Memory module” on page 4-10).

8. Remove the wireless module (see “Wireless module” on page 4-12).

9. Remove the optical drive (see “Optical drive” on page 4-14).

10. Remove the keyboard (see “Keyboard” on page 4-17).

11. Remove the top cover (see “Top cover” on page 4-20).

12. Remove the display assembly (see “Display assembly” on page 4-26).

Remove the Bluetooth module:

1. Disconnect the Bluetooth module cable 1 from the system board.

2. Remove the Bluetooth module 2.

Reverse this procedure to install the Bluetooth module.

4–36 Maintenance and Service Guide

Removal and replacement procedures

Modem

Description Spare part number

All countries and regions except for Australia a

nd New Zealand (for models 1.0 and 1.1 only) 510100-001

Australia and New Zealand (for models 1.0 and 1.1 only) 510100-011

Before removing the modem:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7)

5. Remove the battery (see “Battery” on page 4-7).

6. Remove the battery (see “Battery” on page 4-7).

7. Remove the hard drive (see “Hard drive” on page 4-8).

8. Remove the memory module (see “Memory module” on page 4-10).

9. Remove the wireless module (see “Wireless module” on page 4-12).

10. Remove the optical drive (see “Optical drive” on page 4-14).

11. Remove the keyboard (see “Keyboard” on page 4-17).

12. Remove the top cover (see “Top cover” on page 4-20).

13. Remove the display assembly (see “Display assembly” on page 4-26).

Remove the modem:

1. Remove the two Phillips PM2.0×3.0 screws 1 that

secure the modem to the system board.

2. Lift up the modem from the computer 2.

Reverse this procedure to install the modem.

Removal and replacement procedures

Maintenance and Service Guide 4–37

System board

✎

The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal
material.

Description Spare part number

HM55 Discrete system board (fo

r models 1.0 and 1.1 only) 595181-001

HM55 UMA system board 595182-001

HM55 HDMI Discrete system board (for models 1.0 and 1.1 only) 595183-001

HM44 HDMI UMA system board 595184-001

HM55 HD545V discrete system board (for model 1.1 only) 615577-001

HM55 HD545V discrete system board with HDMI card reade

r (for model 1.1 only) 615578-001

GL40 UMA system board (for m

odels 1.1 and 1.2 only) 605139-001

GL40 UMA system board with HDMI card reader (f

or models 1.1 and 1.2 only) 605140-001

HD5470/512 MB discrete system boa

rd (for model 1.2 only) 615579-001

HD5470/512 MB discrete system board with HD

MI card reader (for model 1.2 only) 615580-001

HD5470/1 G discrete system board (

for model 1.2 only) 615581-001

HD5470/1 G discrete system board with HDMI card reader (

for model 1.2 only) 615582-001

GL40 DDR2 UMA system board (for model 1.1 only) 616448-001

GL40 DDR2 UMA system board with HDMI card reader (for model 1.1 only) 616449-001

HM55 WiMax UMA system board with HDMI ca

rd reader (for model 1.2 only) 628482-001

HD6370/512 MB discrete system boa

rd (for model 1.3 only) 631593-001

HD6370/1 GB discrete system board (

for model 1.3 only) 631594-001

HD6370/512 MB discrete system board with HD

MI card reader (for model 1.3 only) 631595-001

HD6370/1 GB discrete system board with HDMI card reader (f

or model 1.3 only) 631596-001

i3-350M UMA system board (for model 1.3 only) 634648-001

HD6370/512 MB i3-350M discrete system board

(for model 1.3 only) 634649-001

i3-370M UMA system board (for model 1.3 only) 637583-001

HD6370/512 MB i3-370M (for model 1.3 only) 637584-001

Before removing the system board:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7)

5. Remove the battery (see “Battery” on page 4-7).

6. Remove the battery (see “Battery” on page 4-7).

7. Remove the hard drive (see “Hard drive” on page 4-8).

8. Remove the memory module (see “Memory module” on page 4-10).

9. Remove the wireless module (see “Wireless module” on page 4-12).

4–38 Maintenance and Service Guide

Removal and replacement procedures

10. Remove the optical drive (see “Optical drive” on page 4-14).

11. Remove the keyboard (see “Keyboard” on page 4-17).

12. Remove the top cover (see “Top cover” on page 4-20).

13. Remove the display assembly (see “Display assembly” on page 4-26).

When replacing the system board, be sure that the following components are removed from the defective system
board and installed on the replacement system board:

■ Memory module (see “Memory module” on page 4-10)

■ Wireless module (see “Wireless module” on page 4-12)

■ Modem module (see “Modem” on page 4-36)

■ Fan/heat sink assembly (see “Fan/heat sink assembly” on page 4-41)

■ Processor (see “Processor” on page 4-47)

Removal and replacement procedures

Maintenance and Service Guide 4–39

Remove the system board:

1. Disconnect the RJ-11 cable 1 fro

m its mounting clip in the base enclosure.

2. Disconnect the optical drive connector cable 2

from the system board.

3. Disconnect the bluetooth cable 3 from

the system board.

4. Disconnect the USB cable 4 from the system boa

rd.

5. Disconnect the power connector cable 5 from

the system board.

6. Remove the three PM2.5×4.0 screws 1 that secure the system board to the base enclosure.

7. Grasp the right edge 2 of

the system board.

8. Lift the system board 3, a

nd pull it away from the base enclosure 4 at an angle.

Reverse this procedure to install the system board.

4–40 Maintenance and Service Guide

Removal and replacement procedures

RTC battery

Description Spare part number

RTC battery 602745-001

Before removing the RTC battery:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7)

5. Remove the battery (see “Battery” on page 4-7).

6. Remove the battery (see “Battery” on page 4-7).

7. Remove the hard drive (see “Hard drive” on page 4-8).

8. Remove the memory module (see “Memory module” on page 4-10).

9. Remove the wireless module (see “Wireless module” on page 4-12).

10. Remove the optical drive (see “Optical drive” on page 4-14).

11. Remove the keyboard (see “Keyboard” on page 4-17).

12. Remove the top cover (see “Top cover” on page 4-20).

13. Remove the display assembly (see “Display assembly” on page 4-26).

14. Remove the sytem board (see “System board” on page 4-37).

Remove the RTC battery:

1. Use a sharp, non-conductive tool to release the clip 1 that secures the

battery to the system board.

2. Lift the battery 2 out

of the computer.

Reverse this procedure to install the RTC battery.

Removal and replacement procedures

Maintenance and Service Guide 4–41

Fan/heat sink assembly

Description Spare part number

Fan/heat sink assembly (includes replacement thermal

material) for use only with computer models

with UMA graphics subsystem memory

595832-001

Fan/heat sink assembly (includes replacement thermal

material) for use only with computer models

with discrete graphics subsystem memory

595833-001

Fan/heat sink assembly (includes replacement thermal

material) for use only with computer models

with GL40 UMA systems graphics subsystem memory (for models 1.1 and 1.2 only)

606573-001

Fan/heat sink assembly (includes replacement thermal material) for use only with computer models
with HD545V discrete graphics subsystem memory (for model 1.1 only)

617024-001

Fan/heat sink assembly (includes replacement thermal

material) for use only with computer models

with discrete graphics subsystem memory (for model 1.3 only)

634650-001

Fan/heat sink assembly (includes replacement thermal

material) for use only with computer models

with UMA graphics subsystem memory (for model 1.3 only)

634651-001

Before removing the fan/heat sink assembly:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7)

5. Remove the battery (see “Battery” on page 4-7).

6. Remove the battery (see “Battery” on page 4-7).

7. Remove the hard drive (see “Hard drive” on page 4-8).

8. Remove the memory module (see “Memory module” on page 4-10).

9. Remove the wireless module (see “Wireless module” on page 4-12).

10. Remove the optical drive (see “Optical drive” on page 4-14).

11. Remove the keyboard (see “Keyboard” on page 4-17).

12. Remove the top cover (see “Top cover” on page 4-20).

13. Remove the display assembly (see “Display assembly” on page 4-26).

14. Remove the sytem board (see “System board” on page 4-37).

4–42 Maintenance and Service Guide

Removal and replacement procedures

Remove the fan/heat sink assembly:

✎

Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board
components, you might need to move the fan/heat sink assembly from side to side to detach the assembly.

Ä

CAUTION: To avoid damage to the processor, loosen the fan/heat sink assembly screws in the sequence indicated on the heat
sink assembly. Likewise, tighten the screws in the same sequence when installing the fan/heat sink assembly.

✎

Steps 1 through 4 apply only to computer models equipped with graphics subsystems having UMA memory.

1. Turn the system board right-side up, with the front toward you.

2. Disconnect the fan cable from the system board.

Removal and replacement procedures

Maintenance and Service Guide 4–43

3. Loosen the four Phillips spring-loaded captive screws 1 that secure the fan/heat sink assembly.

4. Remove the fan/heat sink assembly 2 by

lifting it straight up.

4–44 Maintenance and Service Guide

Removal and replacement procedures

✎

Steps 5 through 8 apply only to computer models equipped with graphics subsystems having discrete memory.

5. Turn the system board right-side up, with the front toward you.

6. Disconnect the fan cable from the system board.

7. Loosen the two Phillips captive screws 1 and four Phillips spring-loaded captive screws 2 that secure the
fan/heat sink assembly.

8. Remove the fan/heat sink assembly 3 by

lifting it straight up.

Reverse this procedure to install the fan/heat sink assembly.

Removal and replacement procedures

Maintenance and Service Guide 4–45

The following illustration shows the replacement thermal material locations for computer models graphics
subsystems having UMA memory

✎

The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system
board components each time the fan/heat sink assembly is removed. Thermal grease is located on the section of
the fan/heat sink assembly 1 that services the processor 2. Replacement thermal grease and pads are included in
spare parts kits for all system boards, fan/heat sink assemblies, and processors.

4–46 Maintenance and Service Guide

Removal and replacement procedures

The following illustration shows the replacement thermal material locations for computer models equipped with
graphics subsystems with discrete memory.

✎

The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system
board components each time the fan/heat sink assembly is removed. Thermal grease is located on the section of
the fan/heat sink assembly 1 that services the processor 3. A thermal pad is located on the section of the
fan/heat sink assembly 2 that services the Northbridge chip 4. Replacement thermal grease and pads are
included with all system board, fan/heat sink assembly, and processor spare part kits.

Reverse this procedure to install the fan/heat sink assembly.

Removal and replacement procedures

Maintenance and Service Guide 4–47

Processor

✎

The processor spare part kit includes replacement thermal material.

Description Spare part number

Intel Core i7-620M Processor (4M cache, 2.66 GHz, SC

turbo up to 3.33 GHz) (for model 1.0 only) 587259-001

Intel Core i5-540M Processor (3M cache

, 2.53 GHz, SC turbo up to 3.06 GHz) (for model 1.0, 1.1 and

1.2 only)

594188-001

Intel Core i5-520M Processor (3M cache, 2.4 GHz, SC tu

rbo up to 2.93 GHz) (for model 1.0, 1.1 and

1.2 only)

594187-001

Intel Core i5-430M Processor (3M cache, 2.26 GHz, SC turbo up to 2.53 GHz) (for model 1.0, 1.1 and

1.2 only)

597624-001

Intel Core i3-350M Processor (3M cache, 2.26

GHz) (for model 1.0, 1.1 and 1.2 only) 597623-001

Intel Core i3-330M Processor (3M cache, 2.13 GHz) (for model 1.0 only) 597622-001

Intel Penryn T4300 Processor (3M cache, 2.1 GHz) (for model 1.1 only) 572929-001

Intel Penryn T3100 Processor (3M cache, 1.9 GHz) (for model 1.1 only) 572925-001

Intel Penryn T4400 Processor (3M cache, 2.2 GHz) (for models 1.1 and 1.2 only) 584296-001

Intel Penryn T3300 Processor (3M cache, 2.0 GHz) (for models 1.1 and 1.2 only) 592399-001

Pentium Arrandale P6000 Processor (3M cache,

1.86 GHz) (for models 1.1 and 1.2 only) 613586-001

Pentium Arrandale P6100 Processor (3M cache, 2

.0 GHz) (for models 1.2 and 1.3 only) 613587-001

Intel Penryn T4500 Processor (3M cache, 2.3 GHz) (for model 1.1 only) 591880-001

Intel Core i5-450M Processor (3M cache

, 2.4 GHz, SC turbo up to 2.53 GHz) (for models 1.1, 1.2 and

1.3 only)

613585-001

Intel Core i3-370M Processor (3M cache, 2.4 GHz, SC turbo up to 2.53 GHz) (for models 1.1, 1.2 and

1.3 only)

613584-001

Intel Core i5-560M Processor (3M c

ache, 2.66-3.2 GHz, SC turbo up to 2.53 GHz) (for models 1.2

and 1.3 only)

625824-001

Intel Core i5-460M Processor (3M cache, 2.53 GHz, SC tu

rbo up to 2.53 GHz) (for models 1.2 and 1.3

only)

626039-001

Intel Core i3-380M Processor (3M cache, 2.53 GHz, SC turbo up to 2.53 GHz) (for models 1.2 and 1.3
only)

625823-001

Intel Pentium P6200 Processor (3M cache, 2.13 GHz) (for models 1.2 and 1.3 only) 625831-001

Intel Core i5-580M Processor (3M cache, 2.66-3.33 GHz, SC turbo up to 2.53 GHz) (for models 1.2
and 1.3 only)

625825-001

Intel Penryn T3500 Processor (3M cache, 2.1 GHz) (for model 1.2 only) 625830-001

Intel Celeron 900 Processor (3M cache, 2.2 GHz) (for models 1.1 and 1.2 only) 534419-001

Intel Pentium Arrandale P6300 Processor (3M cache 2.26 GHz)

(for model 1.3 only) 635500-001

Intel Processor I3-390M 2.66GHz (for model 1.3 only) 634692-001

Intel 15-480MProcessor 2.3GHz (for model 1.3 only) 634693-001

Intel Celeron 925 Processor 2.3GHz (for model 1.3 only) 636636-001

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

4–48 Maintenance and Service Guide

Removal and replacement procedures

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
disconnecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7)

5. Remove the battery (see “Battery” on page 4-7).

6. Remove the battery (see “Battery” on page 4-7).

7. Remove the hard drive (see “Hard drive” on page 4-8).

8. Remove the memory module (see “Memory module” on page 4-10).

9. Remove the wireless module (see “Wireless module” on page 4-12).

10. Remove the optical drive (see “Optical drive” on page 4-14).

11. Remove the keyboard (see “Keyboard” on page 4-17).

12. Remove the top cover (see “Top cover” on page 4-20).

13. Remove the display assembly (see “Display assembly” on page 4-26).

14. Remove the sytem board (see “System board” on page 4-37).

15. Remove the fan/heat sink assembly (see “Fan/heat sink assembly” on page 4-41).

Removal and replacement procedures

Maintenance and Service Guide 4–49

Remove the processor:

1. Use a flat-bladed screwdriver to turn the processor locking scre

w 1 one-half turn counterclockwise until you

hear a click.

2. Lift the processor 2 straig

ht up and remove it.

✎

When you install the processor, the gold triangle on the processor 3 must be aligned with the triangle embossed
on the processor slot 4.

Reverse this procedure to install the processor.

4–50 Maintenance and Service Guide

Removal and replacement procedures

RJ-11 connector

Description Spare part number

RJ-11 connector included in Cable Kit 595201-001

Before removing the RJ-11 connector:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
an

d then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
dis

connecting the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7)

5. Remove the battery (see “Battery” on page 4-7).

6. Remove the battery (see “Battery” on page 4-7).

7. Remove the hard drive (see “Hard drive” on page 4-8).

8. Remove the memory module (see “Memory module” on page 4-10).

9. Remove the wireless module (see “Wireless module” on page 4-12).

10. Remove the optical drive (see “Optical drive” on page 4-14).

11. Remove the keyboard (see “Keyboard” on page 4-17).

12. Remove the top cover (see “Top cover” on page 4-20).

13. Remove the display assembly (see “Display assembly” on page 4-26).

14. Remove the sytem board (see “System board” on page 4-37).

Removal and replacement procedures

Maintenance and Service Guide 4–51

Remove the RJ-11 connector

1. Remove the cable from the clips 1,

and then lift the connector straight up 2 and out of the computer.

Reverse this procedure to install the RJ-11 connector.

4–52 Maintenance and Service Guide

Removal and replacement procedures

Maintenance and Service Guide 5–1

5

Setup Utility

Starting Setup Utility

Setup Utility is a ROM-based information and customization utility that can be used even when the Windows
operating system is not working.

Ä

CAUTION: Open Setup Utility by turning on or restarting the computer. While the Press the ESC key for Startup Menu message
appears in the lower-left corner of the screen, press the f10 key.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start Setup Utility:

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu
message appears in the lower left corner of the screen, press the

f10 key.

– or –

1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu
message appears in the lower left corner of the screen, press the

esc key.

2. When the Startup Menu appears, press the f10 key.

Changing the language of Setup Utility

The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already
running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu
message appears in the lower left corner of the screen, press the

f10 key.

– or –

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu
message appears in the lower left corner of the screen, press the

esc key. When the Startup Menu appears, press

the

f10 key.

2. Use the arrow keys to select System Configuration > Language, and then press the enter key.

3. Use the arrow keys to select a language, and then press the enter key.

4. When a confirmation prompt with the language selected appears, press the enter key.

5. To save the change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then
press the

enter key.

Changes go into effect immediately.

5–2 Maintenance and Service Guide

Setup Utility

Navigating and selecting in Setup Utility

Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are
by

keystroke.

■ To choose a menu or a menu item, use the arrow keys.

■ To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or

press the

f5 or f6 key.

■ To select an item, press the enter key.

■ To close a text box or return to the menu display, press the esc key.

■ To display additional navigation and selection information while Setup Utility is open, press the f1 key.

Displaying system information

Use Setup Utility to view such information as the system time and date and information that identifies the
computer. The following procedure explains how to do this. If Setup Utility is not open, begin at step 1. If Setup
Utility is open, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu
message appears in the lower left corner of the screen, press the

f10 key.

– or –

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu
message appears in the lower left corner of the screen, press the

esc key. When the Startup Menu appears, press

the

f10 key.

2. Select the Main menu.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding
Changes, and then press the

enter key.

Restoring default settings in Setup Utility

The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not already
running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu
message appears in the lower left corner of the screen, press the

f10 key.

– or –

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu
message appears in the lower left corner of the screen, press the

esc key. When the Startup Menu appears, press

the

f10 key.

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press the enter key.

3. When the Setup Confirmation appears, press the enter key.

4. To save the change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then
press the

enter key.

Setup Utility default settings go into effect when the computer restarts.

✎

The password, security, and language settings are not changed when you restore the factory default settings.