HP Portable Hard Drive, External Hard Drive User Manual

Portable Hard Drive

HP SimpleSave

HP

External Hard Drive

with USB 3.0 and

®

Backup Software

User Manual

HP Portable Hard Drive

HP External Hard Drive

Getting Help

For additional help with your drive, its installation, and the software, contact one of
the following:

HP Customer Care Web Support

For the latest updates and information, go to http://hpsupport.wdc.com.

E-mail Support

http://hpsupport.wdc.com/hpsupport/email.asp

Toll-free Telephone Support

North America 866.444.7407
International +800.636.666666
Indonesia 001.803.011.0473

For information about dialing from specific countries, go to
http://hpsupport.wdc.com or http://hp.com/support.

Table of Contents

1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Kit Contents - HP Portable Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . 3

Kit Contents - HP External Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . 3

2 About Your HP Drive . . . . . . . . . . . . . . . . . . . . . . . . . .4

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

HP SimpleSave Backup Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Drive Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3 Connecting the Device . . . . . . . . . . . . . . . . . . . . . . . . .5

4 HP SimpleSave Backup Software . . . . . . . . . . . . . . .6

How to Back Up Your Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

How To Restore Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

My Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

5 Turning Off/Disconnecting the Device . . . . . . . . . .17

6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

7 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

TABLE OF CONTENTS – i

1

HP PORTABLE & EXTERNAL HARD DRIVES

USER MANUAL

Getting Started

Thank you for selecting the HP Portable Hard Drive or HP External Hard Drive. These
are large capacity USB 3.0 external hard drives that connect and disconnect easily
from a USB 3.0 or USB 2.0 connector on the front or back of most computers, and
are designed to quickly and easily store and transfer media files such as digital
photos, music, video, and other important files.

The drives not only take advantage of the latest blazing-fast USB 3.0 technology, but
are also fully compatible with USB 2.0 connections for those who have yet to
upgrade their computers to USB 3.0. When connected to a SuperSpeed USB 3.0
port, consumers can transfer data at speeds up to 5 Gb/s. At that rate, a two-hour
HD video will transfer in as little as three minutes. The same two-hour video would
take approximately 13 minutes to transfer on a USB 2.0 port.

These drives come with HP SimpleSave® backup software that is compatible with
most Microsoft® Windows® operating systems.

Compatibility



An available USB port



One of the following operating systems:

- Windows 7

- Windows Vista

- Windows XP

Note: Compatibility may vary depending on user’s hardware configuration and operating system. HP
portable and external drives and software only support Windows.

Important: For highest performance and reliability, it is recommended that
you install the latest updates and service pack (SP). Go to the Start menu
and select Windows Update.

®

GETTING STARTED – 1

HP PORTABLE & EXTERNAL HARD DRIVES

USER MANUAL

Handling Precautions

These drives are precision instruments and must be handled with care during
unpacking and installation. Drives may be damaged by rough handling, shock, or
vibration. Be aware of the following precautions when unpacking and installing your
external storage product:



Do not drop or jolt the device.



Do not move the device during activity.



To allow proper ventilation, do not block air slots located on the underside, top, or
rear of the enclosure if present. Do not stack any objects on top of the device that
may block ventilation.



Do not stack heavy objects on top of the device.



Do not attempt to open the drive’s case. This action voids the warranty.



Do not remove any cables without properly disconnecting the drive through the
operating system.

GETTING STARTED – 2

Kit Contents - HP Portable Hard Drive



HP Portable Hard Drive



USB 3.0 cable



HP SimpleSave backup software



Quick Install Guide

HP PORTABLE & EXTERNAL HARD DRIVES

USER MANUAL

USB 3.0 Cable

HP Portable Hard Drive with

HP SimpleSave backup software

Kit Contents - HP External Hard Drive



HP External Hard Drive



USB 3.0 cable



AC adapter



HP SimpleSave backup software



Quick Install Guide

USB 3.0 Cable

Quick Install Guide

AC Adapter

Quick Install Guide

HP External Hard Drive with

HP SimpleSave backup software

GETTING STARTED – 3

2

About Your HP Drive

Features

LED

USB 3.0

LED

HP PORTABLE & EXTERNAL HARD DRIVES

USER MANUAL

USB 3.0

LED

The power/activity LED is located on the rear of the HP Portable Hard Drive and on
the front of the HP External Hard Drive.

USB 3.0 Interface

SuperSpeed USB (USB 3.0) supports data transfer rates up to 5 Gb/s. USB 3.0 is
backward-compatible with Hi-Speed USB (USB 2.0) and USB 1.1.

HP SimpleSave Backup Software



HP SimpleSave runs directly from your HP drive.



Easily back up all of your digital music, photo, video, recorded TV, gaming, or
other data files.



Easily restore any or all of your backed up files.



After you start it for the first time, HP SimpleSave automatically backs up changes
whenever the computer is idle for 5 minutes.



Can be used to back up multiple computers.

Note: HP SimpleSave backup software backs up only one external drive at a time.

Drive Format

This device is preformatted for the NTFS file system. This file system supports media
files that are larger than 4 GB.

ABOUT YOUR HP DRIVE – 4