HP External Backup Solution by Seagate User Manual

HP External Hard Disk Drive Backup Solution by Seagate

User Guide

November 2004 (First Edition)

Part Number 373652-001

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

HP External Hard Disk Drive Backup Solution by Seagate User Guide

November 2004 (First Edition) Part Number 373652-001

About This Guide

Audience Assumptions..................................................................................................................................v

Where to Go for Additional Help..................................................................................................................v

Telephone Numbers................................................................................................................................v

Chapter 1

Introduction

BounceBack Express Software.................................................................................................................. 1-1

Features of BounceBack Express........................................................................................................ 1-1

Hardware Requirements...................................................................................................................... 1-2

Operating System Requirements......................................................................................................... 1-2

Chapter 2

Installation Procedures

Connecting the External HDD to the Server ............................................................................................. 2-1

Installing the BounceBack Software ......................................................................................................... 2-1

Running Your First Backup................................................................................................................ 2-3

Running Additional Backups.............................................................................................................. 2-4

Disconnecting the External HDD.............................................................................................................. 2-4

Uninstalling BounceBack Express ............................................................................................................ 2-5

Upgrading to BounceBack ........................................................................................................................ 2-6

Chapter 3

Configuring the Software

BounceBack Express Software.................................................................................................................. 3-1

Configuring BounceBack Express ............................................................................................................ 3-1

BounceBack Express Launcher .......................................................................................................... 3-1

Accessing the BounceBack Express Components.............................................................................. 3-2

Running Customized Backups .................................................................................................................. 3-3

Adding Items to the Backup ............................................................................................................... 3-3

Changing the List of Items for a Backup............................................................................................ 3-6

Removing Backup Sets....................................................................................................................... 3-6

Disabling a Backup Set....................................................................................................................... 3-6

Scheduling a Backup in BounceBack Express ................................................................................... 3-7

Launch a Backup from the BounceBack Express Settings Program .................................................. 3-9

Setting BounceBack Express Options ..............................................................................................3-10

Viewing the Log File............................................................................................................................... 3-11

HP External Hard Disk Drive Backup Solution by Seagate User Guide iii

Contents

Chapter 4

Data Recovery

Recovering Data.........................................................................................................................................4-1

Restoring Files Using Windows Explorer...........................................................................................4-1

Restoring Files Using the Compare List .............................................................................................4-1

Preparing for a Disk Crash.........................................................................................................................4-2

Checklist..............................................................................................................................................4-2

Recovering from a Disk Crash...................................................................................................................4-2

Using the External HDD with a New Server.......................................................................................4-2

Chapter 5

Managing the HP External Hard Disk Drive Backup Solution by Seagate

Changing the External HDD Letter ...........................................................................................................5-1

Information Tab...................................................................................................................................5-1

Removing Deleted Files from the External HDD......................................................................................5-2

Excluding Data from the Backup Process..................................................................................................5-3

Removing an Item from the Backup Exclusions.................................................................................5-4

Chapter 6

Advanced Backup Options

Creating Backup Sets.................................................................................................................................6-1

Scheduling Backups...................................................................................................................................6-3

Using the Automatic Backup Scheduler..............................................................................................6-3

Using the Backup with Compare List........................................................................................................6-5

File Menu ............................................................................................................................................6-6

Edit Menu............................................................................................................................................6-6

View Menu..........................................................................................................................................6-6

BounceBack Comparison Button Functions .......................................................................................6-6

Index

iv HP External Hard Disk Drive Backup Solution by Seagate User Guide

This user guide can be used for reference for installing the HP External Hard Disk Drive Backup Solution by Seagate. The HP External Hard Disk Drive Backup Solution by Seagate includes:

• 160 Gigabyte external HDD

• BounceBack Express automatic backup software

Audience Assumptions

To install the BounceBack Express software and the external HDD, it is assumed you have knowledge of:

• Basic Windows file management and administration, such as manipulating files and

folders in Windows Explorer

• HP ProLiant servers

About This Guide

Where to Go for Additional Help

In addition to this guide, the following information sources are available:

• HP ProLiant ML110 Server User Guide

• HP ProLiant ML150 G2 Server User Guide

These documents can be found on the documentation CD provided with your server.

Telephone Numbers

For the name of the nearest HP authorized reseller:

• In the United States, call 1-800-345-1518.

• In Canada, call 1-800-263-5868.

For HP technical support:

• In the United States and Canada, call 1-800-HP-INVENT (1-800-474-6836).

• Outside the United States and Canada, refer to

HP External Hard Disk Drive Backup Solution by Seagate User Guide v

http://www.hp.com.

Introduction

The HP External Hard Disk Drive Backup Solution by Seagate and BounceBack Express software enable you to create regular backups of your server data and store the data on the Seagate external HDD. The data stored on external HDD is fully recoverable and can be loaded onto the server in a recovery situation.

This guide provides the following information:

• Connecting the external HDD to the HP ProLiant ML110 or HP ProLiant ML150

G2 servers

• Installing the BounceBack Express automatic backup software

• Performing regular and scheduled backups using the Bounceback Express automatic

backup software

• Restoring backup data from the external HDD to your HP ProLiant servers

• Upgrading the backup software from BounceBack Express to BounceBack (optional)

BounceBack Express Software

Use the BounceBack Express software to back up and recover server data. The first time that you connect the external HDD to your computer, the software automatically launches a backup of the server data.

BounceBack Express is designed to support the HP External Hard Disk Drive Backup Solution by Seagate.

You can upgrade your backup software from BounceBack Express to BounceBack. The full version of BounceBack software includes a full disaster-recovery option enabling recovery from a server hard drive failure, as well as accidental deletion or corruption of files. It also includes an advanced restore program, file versioning, file synchronization between multiple servers, and a background backup feature.

Features of BounceBack Express

BounceBack Express has the following key features:

• Automatically begins a full backup of the external HDD after the BounceBack Express

software installation is complete.

HP External Hard Disk Drive Backup Solution by Seagate 1-1

Introduction

• Creates backup data files in “native file format”—no special software is needed to view

files or data.

• Enables you to select specific data for backup by drive, folder, file, or file type.

• Completes backups based on a customizable schedule. Backups can be scheduled at a

specific time and can be performed daily, weekly, or monthly.

• Automatically launches subsequent backups whenever an external HDD is attached.

• Supports external storage system data management.

Hardware Requirements

The HP External Hard Disk Drive Backup Solution by Seagate, BounceBack, and BounceBack Express software are compatible with the following HP servers:

• HP ProLiant ML110 server

• HP ProLiant ML150 G2 server

Operating System Requirements

The HP External Hard Disk Drive Backup Solution by Seagate, BounceBack, and BounceBack Express software are compatible with the following operating systems:

• Microsoft® Windows® 2003

• Windows 2003 SBS

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Installation Procedures

Connecting the External HDD to the Server

To connect the external HDD to the server:

1. Connect AC power to the power supply and appropriate wall socket.

2. Power on the power supply.

3. Power on the external HDD and verify the power light is on.

4. Connect the USB cable between the external HDD and the server.

Installing the BounceBack Software

IMPORTANT: When you connect the external HDD to the server, HP recommends that you choose

“Default Backup.” For BounceBack users, this is the best and preferred method to create a complete (full) backup of your server hard drive.

To install the BounceBack Express software:

1. Insert the BounceBack CD into the CD-ROM drive and close the drive.

2. The BounceBack menu will open automatically. Click Install from the

BounceBack menu.

HP External Hard Disk Drive Backup Solution by Seagate User Guide 2-1

Installation Procedures

3. Read the License Agreement window and select Yes to agree to the terms of the

agreement. The BounceBack Express software installation will begin.

4. Select Yes to indicate the presence of the external HDD.

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Installation Procedures

NOTE: If the external HDD is not detected, the software will prompt you to connect the drive.

After the external HDD has been selected, the software continues to scan the source drive for how much data is being backed up. This number is used to determine how long the first backup will take.

After the size of the backup has been determined, the estimated file size and completion time will display.

Running Your First Backup

You can now decide to run your first backup immediately, delay until a more suitable time, or change the backup settings.

• View Settings—Launches the BounceBack setting program and will display the default

backup settings. For information on how to change the default backup settings, refer to “Configuring BounceBack Express.” If a change is made, the software will resize and display new timing information.

• Backup Later—Immediately concludes the installation process.

• Perform Backup—Launches an immediate backup and will run to completion. This will

conclude the installation.

HP External Hard Disk Drive Backup Solution by Seagate User Guide 2-3

Installation Procedures

To run your first backup:

1. Select Perform Backup. BounceBack Express will start a complete backup of your

server’s data. When the backup is complete, you will see a window similar to the following.

2. Select OK.

Running Additional Backups

The external HDD should remain connected to the server at all times. If the server and external HDD are disconnected, the BounceBack Express software will automatically scan the server for any new files or modified ones upon reconnection, and automatically back up new or modified files to the external HDD. The following backup options are also available:

• To manually run a backup using the default settings, click the BounceBack icon in the

taskbar and select Launch BounceBack Backup.

• To turn off the Auto Launch feature, click the BounceBack icon in the taskbar, and select

Disable BounceBack Launcher.

• To create customized backups, refer to “Customized Backups.”

• To create scheduled backups, refer to “Scheduling Backups.”

Disconnecting the External HDD

CAUTION: Do not disconnect your drive while it is backing up your files—data loss and

corruption will result.

It is important to stop the device before physically disconnecting it from the server.

2-4 HP External Hard Disk Drive Backup Solution by Seagate User Guide

1. Double-click the removable media icon in the Windows taskbar.

2. Select Stop.

Installation Procedures

3. When you see the “You may safely remove this device” message, you can disconnect the USB cable connecting the external HDD to the server.

Uninstalling BounceBack Express

To completely remove the BounceBack Express software from your system:

1. Click Start>Settings>Control Panel.

2. Select Add/Remove Programs.

3. Highlight BounceBack Express and click Add/Remove.

4. Follow the on-screen instructions to completely remove the software and components from your system.

HP External Hard Disk Drive Backup Solution by Seagate User Guide 2-5

Installation Procedures

Upgrading to BounceBack

To upgrade your copy of BounceBack Express to BounceBack, access the CMS Peripherals, Inc., website at http://www.cmsproducts.com/seagate/upgrade to purchase and download BounceBack. Follow the instructions in “Installing the BounceBack Software” to complete the upgrade.

The BounceBack software will retain all backup settings previously configured using BounceBack Express.

CAUTION: If you have previously used BounceBack Express to back up data from the server, do not select the option to reformat the external HDD during the upgrade to BounceBack. You will lose all previously backed up data on the external HDD.

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