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EX490
User Manual
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User Manual
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HP EX490 User Manual

HP MediaSmart Server User's Guide
Table of Contents
Chapter 1. Welcome to the HP MediaSmart Server 1 Chapter 2. Set up and Installation 3
What's in the Box? 3 The Server at a Glance 3 Find a Home for Your Server 5
Server Location 5 Network Requirements 5 Supported Operating Systems 6 Wireless Support 7 Turn on the Server 7
Install the Software 9
Update Your Firewall's Trusted Program List 9 Install Software on the First PC 20 Install Software on Additional PCs 28 Install the Software on a Mac 31 Troubleshooting a Mac Connection to the Server 32
Uninstall the Software 38
Uninstall the PC Client Software 38 Uninstall the Mac Client Software 39
HP Software Updates 39
HP Update Settings 39 Update and Roll Back the Server 42 Update and Roll Back Client PCs 46 Update and Roll Back Mac Clients 51
Chapter 3. Start Using Your Server 55
Guided Tour 55
HP Home Page 55 Windows Home Server Console 57
First Steps 59
PC Backup and Restore 59 Mac Time Machine Backup 60 Using Shared Folders 64 Enable Guest Account or Set up User Accounts 67 Configure Remote Access 70 Secure your Server from Intruders 72 Add Shared Folders to Network Places 76 Install HP Add-ins for Windows Home Server 77 Register Your Server 78 Configure Server Settings 79
Getting Help for Using Your Server 86
Chapter 4. HP Media Collector 89
About HP Media Collector 89 Configuring Media Collector 91
Configuring Media Collector General Settings 91 Configuring Media Collector for Photos 91 Configuring Media Collector for Music 94
Configure Media Collector for Videos 97 Media Collector Status 98 HP Media Collector Troubleshooting 98
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HP MediaSmart Server User's Guide
Configure Video Converter 103 Video Converter Status 109 Troubleshooting and FAQs 110
Examples of Video Converter Profiles 110
Using Media Collector with Video Converter 112
Converting Non-Copy Protected DVDs 112
Giving Users Access to the Converted Videos Folder 113
Enabling Converted Videos for TwonkyMedia 114
Supported Video Formats 114
Video Conversion Fails 115
Network Bandwidth 116
About Streaming Media 117 In-home Streaming 118 Web/iPhone Streaming 121 TwonkyMedia for Media Sharing 125
About TwonkyMedia 125
Configure TwonkyMedia for Streaming Media 128
Troubleshooting and FAQs 129 Server for iTunes 130
Settings for iTunes 130
Troubleshooting and FAQs 131 HP Media Streamer 132
About the HP Media Streamer 132
HP Media Streamer Music Page 133
HP Media Streamer Photos Page 139
HP Media Streamer Videos Page 143
Troubleshooting and FAQs 149 Streaming Media to a Device 154
Why does the server show up twice on my DMA list? 154
Media Files (Audio/Video) of Supported Format Aren't Seen by Device. 155
My Files Do Not Show Up on My DMA 155
Why do I see duplicate songs, pictures, or videos on my DMA list? 157
Windows Media Connect 2.0 and TwonkyMedia Comparison 158
HP Photo Publisher 163
About HP Photo Publisher 163
Log on to HP Photo Publisher 164
Log on to Photo Sharing Site 166
Select Existing Album or Create an Album 171
Select Photos 172
Server Continues Uploading 173
Troubleshooting HP Photo Publisher 175 HP Photo Viewer 187
HP Photo Viewer Home Page 187
HP Photo Viewer Slideshow 188
Select Existing Album or Create an Album 193
Select Photos 193
Troubleshooting HP Photo Viewer 195
Choose a Backup Strategy 203
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Table of Contents
PC Backup, Restore, and Recover 204
PC Backup and Restore 204
Restore an Entire PC Hard Drive 205 Mac Backup and Recover 205
Mac Time Machine Backup 205
Recover an Entire Mac Hard Drive 209 Server Backup, Recover, and Reset 211
Back up Server to a Device 211
Server Recovery and Factory Reset 213
Expand Server Storage 219 Internal SATA Drives 219
Add an Internal SATA Drive 219
Remove an Internal SATA Drive 221 USB Drives, eSATA Drives, and Port Multipliers 224
Add and Remove an External USB Drive, eSATA Drive, or SATA Port Multiplier 224
Detach and Reattach a USB Drive 225
A USB Drive Accidentally Detaches from the Server 227 Add and Remove Drives from Server Storage 229 Replace the System Drive 230
Network Connection Issues 235 Network Health 239 Check that the Router is Correctly Configured for DHCP 240 Check the Network is Set Up Properly for TCP/IP 240 Check the Network NetBIOS Properties 241 Network Frequently Asked Questions 242 What are Optimum Data Throughput Speeds for Different Network Interfaces? 243 The First Backup is Taking a Long Time 243 Uninterruptible Power Supply is not Supported 244 The Firewall is Blocking the Connection 244 Update Your Firewall's Trusted Program List 244
Server is Unresponsive 257 Power Indicator is Off 258 Light-Bar Breathing Aqua White 258 Health Light is Red 258 Light-Bar is Red 259 Hardware Warning Messages 259 File Transfer Failure 261 Health Indicator Codes 261 Network Connection Light is Off 262 Network Connection Light Blinking Aqua White 263 Server Not Showing Up on Your DMR 263 Windows Home Server Frequently Asked Questions 264 Hubs and Network Health Light 265
Product Specifications 267 Regulatory Statements 271 WM-DRM 10 Licensed Technology 275 Limited Warranty and Technical Support Statement 275 HP MediaSmart Server 3.0 Update Read me 279
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HP MediaSmart Server User's Guide
Chapter 13. Licenses, Copyrights and Notices for Open Source Components 283
Copyrights 283 Firefly: GPL License 283 ImageMagick: Compatible with GPL 288 MiscUtil.dll: MiscUtil 291 Sample Code: WPF Calculator 292 Libsmbclient.dylib From SAMBA 3.0.38 GPLv2 292 Sqlite-dotnet2: Public Domain License 297 Tftpd32 Artistic License 298 PacketVideo 299
Yahoo ASTRA Components for Flash: BSD License 299
PureMVC Framework: Creative Commons Attribution License 3.0 307
ScaleFilter: Software License Agreement (BSD License) 308
Glossary 313 Index 317
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Chapter 1. Welcome to the HP MediaSmart Server

The HP MediaSmart Server protects and shares digital content—providing an easy-to-use, central repository for digital photos, music, videos, and documents. The HP MediaSmart Server supports computers running Microsoft® Wind o ws® and Apple® Mac® OS X, enabling a more protected and reliable way of managing media and files.
The HP MediaSmart Server Provides
• Mac and Windows Supported Operating Systems
Support for networks that have a mix of Microsoft Windows and Mac OS X 10.5 or later computers.
• HP Photo Viewer and HP Photo Publisher
A simple photo management and sharing tool that lets you share photos directly from the server or through popular photo sharing web sites like snapfish, facebook, flickr, and Picasa Web Albums.
Photo web site services are subject to change without notice and some services may not be available at the time of product purchase. The available service providers may vary in your country/region.
• Media Collector
Media Collector automatically collects photos, music, and video files from computers on the network and organizes them on the server.
• Media Streaming and Remote Media Streaming
Photos, videos, and music can be streamed to PCs or TVs on the network. Furthermore, you can enjoy your photos, music, and videos—while on the network or away—with remote media streaming to any Internet-connected computer.
• PC Backup and Mac Backup
An automatic backup process for Windows PCs and Apple Macs on your home network. Automatic backup of computers running Microsoft Windows® Vista (32 & 64 bit), XP Home
(SP2), XP Professional (SP2), Media Center Edition 2004 (SP2) or later, and Macs running Time Machine.
• Remote Computer Access
Remote access to media and files with an easy-to-use, browser-based interface. With proper authorization, a remote user can log into their network and perform functions as if they were sitting at their networked computer.
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HP MediaSmart Server User's Guide
• iTunes Music Server
Any computer on the network that runs iTunes can access music on the server as an iTunes shared library.
• Disk Duplication and Storage Expansion
A way to transparently duplicate selected folders on separate disk drives to help protect against a hard disk failure. Plus, it's easy to add storage as needs grow.
Folder duplication requires at least two hard disks .
2

Chapter 2. Set up and Installation

WHAT'S IN THE BOX?

In the box you will find:
• HP MediaSmart Server
• Power cord
• Ethernet (RJ-45) cable
• Software and Documentation
For warranty and support information, see the Warranty and Support Guide on the Software Installation Disc.

THE SERVER AT A GLANCE

The following lights and symbols are found on the front and back of the HP MediaSmart Server.
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HP MediaSmart Server User's Guide
The Front of the Server
Light Bar. There is one light bar for each internal SATA disk in the HP MediaSmart Server. The server can hold up to four disks.
Power Light. The power light is solid aqua white when the server is turned on.
Network Connection Light. The network connection light is solid aqua white when the server is connected to the network via a router or switch.
Health Light. The health light is solid aqua white when the server is operating correctly.
USB Port. Plug up to four USB 2.0 or later disk drives into the USB ports to expand your storage space. There is one USB port on the front and three on the back of the server.
The Back of the Server
USB Port. Plug up to four USB 2.0 or later disk drives into the USB ports to expand your storage space. There is one USB port on the front and three on the back of the server.
HP MediaSmart Server User's Guide
Health Indicator Codes Health Light is Red
eSATA Port. Plug an eSATA (external SATA) hard drive into the eSATA port to expand your storage space.
Ethernet Port. Connect the HP MediaSmart Server to your network using an Ethernet cable.
Power Switch. Press to turn the HP MediaSmart Server on.
Power Port. Plug the included AC power cord into the HP MediaSmart
Server.
Related Topics
4
Related Topics
Hubs and Network Health Light
Set up and Installation
Light-bar is Pulsating Aqua White Light-bar is Red Network Connection Light Blinking Network Connection Light off Power Indicator is Off

FIND A HOME FOR YOUR SERVER

Server Location

Find a suitable place to locate your HP MediaSmart Server before you install the software on your computers. The location you choose must have either an available wired network connection to your broadband router or a switch connected to your broadband router.
The server also requires adequate ventilation to ensure it does not get too hot:
• Do not locate the server in an unventilated space.
• Make sure that the server’s front and back panels are not blocked.
• Check that the location of the server is not too hot. Maximum environmental temperature for
operating the server is 35 °C (95 °F).

Network Requirements

To successfully use the HP MediaSmart Server , your network must meet the following requirements:
Network Requirements
Requirement Recommended
Server connection 100 Mbps to 1000 Mbps (Gigabit Ethernet) wired
connection
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HP MediaSmart Server User's Guide
Requirement Recommended
Home computers One or more computers running a supported
Internet connection Broadband connection, such as DSL or cable,
Internet browser An Internet browser is required to run the HP
Network Requirements
operating system with a wired or wireless network connection. For a list of supported operating systems, see Supported Operating Systems.
The first installation must be on a Windows computer. Subsequent installations can be on a Windows or Mac computer.
required for remote access functionality.
MediaSmart Server software. Choose one from the following options.
• Download Internet Explorer from
http://www.microsoft.com/downloads.
• Download Firefox from
http://www.firefoxdownload.com/.
• Download Safari from
http://www.apple.com/safari/download/.
Router An external Internet broadband rout er wi t h 1 00
Mbps (or faster) Ethernet connection to the server for remote access functionality and wired or wireless connections to the computers on the network.
Additionally, your router must have DHCP enabled to provide an automatic IP address to the server.

Supported Operating Systems

The following operating systems are supported to work with the HP MediaSmart Server.
Supported Operating Systems
Operating System Automatic Backup
of Computers
Running...
File Sharing for
Computers
Running...
Remote Access to
Computers
Running...
Linux X
Mac OS X 10.5 or later X X
6
Supported Operating Systems
Set up and Installation
Operating System Automatic Backup File Sharing for Remote Access to
Windows Vista Business 32-bit or 64-bit SP2
Windows Vista Business N 32-bit or 64-bit (European Union Only)
Windows Vista Enterprise 32-bit or 64-bit SP2
Windows Vista Home Basic 32-bit or 64-bit SP2
Windows Vista Home N 32-bit or 64-bit (European Union Only)
Windows Vista Home Premium 32-bit or 64-bit SP2
Windows Vista Ultimate 32-bit or 64-bit SP2
Windows XP Home SP3 X X
Windows XP Professional SP3 X X X
Windows XP Media Center Edition 2005 with SP2 and Rollup 2
of Computers
Running...
X X X
X X X
X X X
X X
X X
X X
X X X
X X
Computers Computers
Running... Running...

Wireless Support

You must connect the HP MediaSmart Server to your router (or switch) with an Ethernet cable. The server does not support wireless connection to your router. However, computers connected wirelessly to a wireless access point or router are supported.

Turn on the Server

In this article...
The Server in Your Network Turn on the Server Check the Server Lights
The Server in Your Network
How you connect the HP MediaSmart Server to your network depends on the network configuration.
This example shows a broadband router connecting the follo wing:
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HP MediaSmart Server User's Guide
• HP MediaSmart Server (Requires wired connection to a router, and remote features require a
broadband Internet connection.)
• Wired and wireless network devices such as notebooks, desktop computers, TVs and gaming
consoles
• Remote devices such as notebooks and iPhones
The server requires a DHCP-enabled router to get its IP address. By default, most routers include a DHCP server. For more information, check your router documentation.
Caution
If you have wireless functionality on your network, be sure to enable your router’s security settings, such as WPA or WEP, to protect your network. See the documentation that came with your router.
Turn on the Server
1. Plug in. Plug one end of the power cord into the server’s power receptacle and the other end into
an electrical outlet.
2. Connect. Connect one end of the Ethernet cable to the server and the other end to an available
Ethernet port on your router or to a switch that is connected to your router .
3. Power on. Press the Power button on the back of the server.
The server takes approximately 60 seconds to start up. The indicator lights blink and change color throughout the startup process. Wait for all of the server lights to be pulsing before proceeding with the software installation.
Important
Do not attach USB devices to the HP MediaSmart Server during initial setup. For additional information, see Add and Remove an External USB Drive, eSATA Drive, or SATA Port
Multiplier.
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Set up and Installation
Check the Server Lights
The lights on the front of the HP MediaSmart Server indicate the status of the server. After the HP MediaSmart Server startup completes but prior to the first software installation, the indicator lights show:
• Hard drives—breathing aqua white
• Power—breathing aqua white
• Network—breathing aqua white
• Health—breathing aqua white
After you complete the software installation, all lights should be solid aqua white.
Related Topics
HP MediaSmart Server User's Guide
Health Indicator Codes Health Light is Red Hubs and Network Health Light Light-bar is Pulsating Aqua White Light-bar is Red Network Connection Light Blinking Network Connection Light off Power Indicator is Off

INSTALL THE SOFTWARE

Update Your Firewall's Trusted Program List

The Software Installation Disc installs several programs that enable your computer to communicate with the HP MediaSmart Server over your network. Software firewalls installed on your computer can block this communication and prevent the computer from locating the HP MediaSmart Server on your network.
Note
If Media Collector is not collecting music, photos, or videos and you use a third party firewall, add a firewall exception for port 21 TCP/outbound within the local subnet. Consu lt your software's documentation for details on how to do this.
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HP MediaSmart Server User's Guide
In this article...
Set Your Firewall or Anti-Virus Programs to Automatically "Learn" New Programs Manually Add Programs to Your Firewall or Anti-Virus Program's Trusted List
Set Your Firewall or Anti-Virus Programs to Automatically "Learn" New Programs
It is recommended that you set your firewall and anti-virus programs to "Learn" new programs before installing the HP MediaSmart Server software. After the HP MediaSmart Server software is installed, the firewall should prompt you to allow the installed programs to communicate with the server.
Allow the following HP MediaSmart Server programs to communicate through your f irewall or anti-virus program:
C:\Program Files\Windows Home Server\
MountBackup.exe RestoreOffProc.exe WHSTrayApp.exe WHSConsoleClient.exe WHSConnector.exe BackupEngine.exe WHSOOBE.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart Server\
MediaCollectorClient.exe MSSConnectorService.exe ControlCenter.exe
C:\Program Files\HP\HP Software Update\
HPWUCli.exe
Manually Add Programs to Your Firewall or Anti-Virus Program's Trusted List
Some firewall or anti-virus programs may not automatically update their trusted programs list. Instructions for manually updating several common firewall and anti-virus programs are listed below. If your firewall or anti-virus program is not listed, please contact the vendor to find out how to manually add programs to the trusted programs list. Additionally, see the documentation that came with your firewall or anti-virus program for the latest information.
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Set up and Installation
Click the vendor to expand and view the instructions on updatin g their trusted programs list. Click again to hide the instructions.
• AVG
Open the AVG Anti-Virus plus Firewall. Double-click the Firewall button to configure the Firewall. Add the programs listed at the top of this page.
• McAfee
Open your McAfee Security Center, click Internet and Netw ork , and then click the Advanced button in the firewall section. Click Program Permissions, then click Add Allowed Program. Add the programs listed at the top of this page.
Note
McAfee's firewall automatically disables Windows Firewall and sets itself as your default firewall.
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HP MediaSmart Server User's Guide
• Microsoft Windows Vista
To add exceptions to your firewall using Windows Vista, preform the following steps:
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1. Click Start, Control Panel, and then Security Center.
Set up and Installation
2. Click Allow a program through Windows Firewall.
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HP MediaSmart Server User's Guide
3. Select the Exceptions tab and then click Add Program.
4. In the Add a Program dialog box, click Browse. Add the programs listed at the top of
this page.
5. Click OK.
• Microsoft Windows XP
To add exceptions to your firewall using Windows XP, preform the following steps:
14
1. Click Start, Control Panel, and then Security Center.
Set up and Installation
2. Click Windows Firewall.
3. Select the Exceptions tab and then click Add Program.
4. In the Add a Program dialog box, click Browse. Add the programs listed at the top of
this page.
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HP MediaSmart Server User's Guide
5. Click OK.
• Norton
Click Options in Norton to change the firewall settings. Add the programs listed at the top of this page.
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Set up and Installation
• Symantec
Open Symantec Endpoint Protection, click Change Settings, and then click Configure Settings for Network Threat Protection. Add the programs listed at the top of this page.
• Trend Micro
1. Open the Trend Micro Main Console, select the Personal Network and Fi rew all
Controls tab, and then click Settings.
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HP MediaSmart Server User's Guide
2. On the Personal Firewall page, click Add.
18
3. Select the Program Control tab and then click Add.
Set up and Installation
4. Click Browse and add the programs listed at the top of this page.
5. Click OK.
• ZoneAlarm
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HP MediaSmart Server User's Guide
1. Open ZoneAlarm Security.
2. Click Program Control, Programs, and then Add.
3. Add the programs listed at the top of this page.

Install Software on the First PC

The following steps outline the key decision points during the software installation. Click each step to expand it and see additional information.
Important
To ensure a smooth software installation,
• The first installation must be on a Windows computer. Subsequent installations can be on a
Windows or Mac computer.
• Update Your Firewall's Trusted Program List
• Verify that you have administrator privileges on the co mpu ter where you are doing the install
(step 1 below).
• Write down your server name (step 6 below).
• Write down your server password (step 7 below).
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Set up and Installation
1. Check for Administrator Privileges.
You must have administrative privileges on your computer to install the software. Complete the following steps to view or change user account settings.
On Windows Vista,
Click Start, Control Panel, and then User Accounts and Family Safety
On Windows XP,
Click Start, Control Panel, and then double-click User Accounts
On Mac OS X 10.5 or Later,
Click System Preferences, Accounts, and check Allow user to administer this computer
2. Insert the Software Installation Disc into a network PC.
3. Click Next to progress through the Install Wizard and install the HP MediaSmart Server client
software. The HP MediaSmart Server software installs first. This software is used to
Provide a single point of access for all of the server's features,
Share photos and videos easily over the Internet using HP Photo Publisher and HP Photo
Viewer
Centralize your photo, video, and music libraries using HP Media Collector
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HP MediaSmart Server User's Guide
4. The Windows Home Server Connector installs next.
The Windows Home Server Connector:
Connects your computer to the server
Automatically backs up your computer every night
Monitors the health of the network and computers running Windows Vista
Enables configuration of the server from your computer
The Windows Home Server software installation runs only once—on the first computer where you run the Software Installation Disc.
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Set up and Installation
5. Select to wake up this computer if it is in sleep or hibernate mode to run a scheduled backup.
If you do not turn on this option now, you can enable it later.
a. At th e computer, right-click the Windows Home Server icon
b. Check Wake this Computer for Backup in the shortcut menu.
6. Name the HP MediaSmart Server.
in the system tray.
Type a name for your server. Server names can be:
15 characters maximum with no spaces
Letters (at least one), numbers and hyphens
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HP MediaSmart Server User's Guide
Important
This is the only time you can name your server. It cannot be changed later. Write down your server name. The default name is hpstorage.
7. Set the server password.
Create a strong password. A strong password must be at least 7 characters long and must fulfill three of the following requirements:
Uppercase characters
Lowercase characters
Numbers
Symbols (such as !, @, and #)
Note
The password hint can be seen by anyone who clicks the Password hint button on the Windows Home Server Connector logon window.
Important
This is the only opportunity you will have to set the server password.
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