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HP EX485 User Manual

HP MediaSmart Server User's Guide
Table of Contents
Welcome to the HP MediaSmart Server 1 Chapter 1. Set up and Installation 3
What's in the Box?...........................................................................................3
The Server at a Glance ...................................................................................3
What You'll Need to Set up the Server............................................................4
Finding a Home for Your Server......................................................................5
Turning on the Server......................................................................................7
Installing the Software.....................................................................................9
HP Software Updates....................................................................................43
Chapter 2. Start Using Your Server 57
Guided Tour...................................................................................................57
First Steps......................................................................................................71
Getting Help for Using Your Server...............................................................90
Chapter 3. HP Photo Publisher 93
HP Photo Publisher Home Page...................................................................93
HP Photo Publisher Log on Page..................................................................94
Upload Photos or Create an Album...............................................................97
Select Photos.................................................................................................98
Server Continues Uploading........................................................................100
Snapfish.......................................................................................................100
Flickr............................................................................................................101
Facebook.....................................................................................................104
Picasa..........................................................................................................105
Chapter 4. HP Photo Viewer 107
HP MediaSmart Photo Viewer Home Page.................................................107
HP Photo Viewer Slideshow........................................................................108
Upload Photos or Create an Album.............................................................113
Select Photos...............................................................................................113
HP MediaSmart Photo Viewer Album Missing Photos................................115
Chapter 5. Features for Mac 117
Installing and Uninstalling Software on the Mac..........................................117
Updating and Rolling Back Mac Clients......................................................121
Connecting Your Mac to the Server............................................................123
HP MediaSmart Server Control Center for Mac..........................................129
Mac Backup and Restore............................................................................131
Chapter 6. Online Backup 137
Server Online Backup Features..................................................................137
Before Using Server Online Backup............................................................137
Server Online Backup Dashboard...............................................................137
Button Bar....................................................................................................139
Windows Home Server Settings..................................................................143
Chapter 7. About Streaming Media 147
Streaming Media .........................................................................................147
Streaming Media Requirements..................................................................147
Streaming Media Types...............................................................................147
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Putting Media on the HP MediaSmart Server .............................................147
Streaming to your Television, Stereo, and Home PC..................................147
Streaming to a Remote Computer...............................................................148
Streaming to iTunes ....................................................................................148
Chapter 8. Server for iTunes 149
Settings for iTunes.......................................................................................149
Chapter 9. TwonkyMedia 151
Streaming Media Servers............................................................................151
TwonkyMedia Features...............................................................................152
TwonkyMedia Default Settings....................................................................154
UPnP A/V and DLNA...................................................................................155
TwonkyMedia and Remote Streaming........................................................155
Configure TwonkyMedia for Streaming Media............................................155
Chapter 10. Media Collector 157
About HP Media Collector...........................................................................157
Configuring Media Collector........................................................................159
Media Collection Status...............................................................................168
Chapter 11. HP Video Converter 177
About HP Video Converter..........................................................................177
Video Conversion Use Case Scenarios......................................................178
Automating Video Conversion.....................................................................179
Giving Users Access to the Converted Videos Folder................................181
Enabling Converted Videos for TwonkyMedia............................................182
Converting Non-Copy Protected DVDs.......................................................184
Supported Video Formats............................................................................185
Video Conversion Fails................................................................................186
Chapter 12. Media Streamer 189
About Media Streamer.................................................................................189
Media Streamer Pages................................................................................189
Music Page..................................................................................................190
Music Page—Album View...........................................................................190
Music Page—Artists View...........................................................................191
Music Page—Folders View.........................................................................192
Music Page—Playlists View........................................................................193
Music Page—Media Player.........................................................................193
Music Page—Tracks Panel.........................................................................194
No Music To Stream....................................................................................195
No music on your Server.............................................................................195
Photos Page................................................................................................195
Photos Page—Date View............................................................................195
Photos Page—Folder View .........................................................................196
Photos Page—Playlist View........................................................................197
Photos Page—Full Screen View.................................................................198
Videos Page ................................................................................................199
Videos Page – All View ...............................................................................199
Videos Page – Folders View .......................................................................200
Videos Page – Playlists View......................................................................201
Video Quality Filter......................................................................................202
Status link....................................................................................................203
Videos Page – Videos Panel.......................................................................203
Videos Page – Player..................................................................................204
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Table of Contents
Chapter 13. Troubleshooting & FAQs 205
Errors & Lights.............................................................................................205
Network & Firewall.......................................................................................214
Power Management ....................................................................................226
Server Recovery and Factory Reset...........................................................226
Server Storage ............................................................................................235
Streaming Media .........................................................................................248
Chapter 14. Product Information 263
Product Specifications.................................................................................263
Regulatory Statements................................................................................267
WM-DRM 10 Licensed Technology.............................................................270
Limited Warranty and Technical Support Statement...................................271
HP MediaSmart Server 2.5 Update Read me.............................................275
Chapter 15. Licenses, Copyrights and Notices for Open Source Components 277
FlickrJ: .........................................................................................................277
Software License Agreement (BSD License)..............................................277
Facebook Java API: The MIT License ........................................................277
Gdata Java Client: Apache License............................................................278
JCIFS : GNU LESSER GENERAL PUBLIC LICENSE ...............................281
Firefly: GPL License....................................................................................288
ImageMagick: Compatible with GPL...........................................................292
TaskScheduler: The Code Project Open License (CPOL) 1.02.................296
MiscUtil.dll: MiscUtil....................................................................................299
Facebook Development Platform Java Client.............................................300
Facebook API License.................................................................................301
Software License Agreement (BSD License)..............................................301
PacketVideo.................................................................................................302
Glossary 317 Index 321
v

Welcome to the HP MediaSmart Server

The HP MediaSmart Server protects and shares a household's digital content—giving connected families an-easy-to-use, central repository for their digital photos, music, videos, and documents. The HP MediaSmart Server supports computers running Microsoft® Windows® and Apple® Mac® OS X, giving families that are "living the digital lifestyle" a more protected and reliable way of managing their media and files.
The HP MediaSmart Server Provides:
• Mac and Windows Supported Operating Systems
Support for households that have a mix of Microsoft Windows and Mac OS X 10.5 or later computers.
• HP Photo Viewer and HP Photo Publisher
A simple photo management and sharing tool that lets users share their photos directly from the HP MediaSmart Server or through popular photo sharing web sites like Snapfish, Facebook, Flickr™, and Picassa™ Web Albums.
Photo web site services are subject to change without notice and some services may not be available at the time of product purchase. The available service providers may vary in your country/region.
• Media Collector
Media Collector automatically collects photos, music, and video files from computers on the home network and organizes them on the server. Available on PCs only.
• Media Streaming and Remote Media Streaming
Photos, videos, and music can be streamed to PCs or TVs in the house. Furthermore, you can enjoy your photos, music, and videos—at home or at work—with remote media streaming to any Internet-connected computer.
• PC Backup and Mac Backup
An automatic backup process for Windows PCs and Apple Macs on your home network. Automatic backup of computers running Microsoft Windows® Vista (32 & 64 bit), XP Home
(SP2), XP Professional (SP2), Media Center Edition 2004 (SP2) or later, and Macs running Time Machine.
• Remote Computer Access
Remote access to media and files with an easy-to-use, browser-based interface. With proper authorization, a remote user can log into their home system and perform functions as if they were sitting at their computer.
• iTunes Music Server
1
Any computer system on the network that runs iTunes can access music on the HP MediaSmart Server as an iTunes shared library.
• Disk Duplication and Storage Expansion
A way to transparently duplicate selected folders on separate disk drives to help protect against a hard disk failure. Plus, it's easy to add storage as needs grow.
Requires at least two hard disks.
2

Chapter 1. Set up and Installation

WHAT'S IN THE BOX?

In the box you will find:
• HP MediaSmart Server
• Power cord
• Ethernet (RJ-45) cable
• Software and Documentation

THE SERVER AT A GLANCE

The following lights and symbols are found on the front and back of the HP MediaSmart Server.
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The Front of the Server
Light Bar. There is one light bar for each internal SATA disk in the HP MediaSmart Server. The server can hold up to four disks.
Power Light. The power light is solid aqua white when the server is turned on.
Network Connection Light. The network connection light is solid aqua white when the server is connected to the network via a router or switch.
Health Light. The health light is solid aqua white when the server is operating correctly.
USB Port. Plug up to four USB 2.0 or later disk drives into the USB ports to expand your storage space. There is one USB port on the front and three on the back of the server.
The Back of the Server
USB Port. Plug up to four USB 2.0 or later disk drives into the USB ports to expand your storage space. There is one USB port on the front and three on the back of the server.
eSATA Port. Plug an eSATA (external SATA) hard drive into the eSATA port to expand your storage space.
Ethernet Port. Connect the HP MediaSmart Server to your network using an Ethernet cable.
Power Switch. Press to turn the HP MediaSmart Server on.
Power Port. Plug the included AC power cord into the HP MediaSmart
Server.

WHAT YOU'LL NEED TO SET UP THE SERVER

One or more open ports on a router connected to your network. The HP MediaSmart Server must be wired to the router. The network connection must support 100 Mbps to 1000 Mbps (Gigabit Ethernet).
The router must have DHCP enabled to provide an automatic IP address to the server. See your router's documentation for additi onal i nf ormation.
4
Set up and Installation
• One or more computers running Windows XP, Windows Media Center Edition, or Windows Vista
for the first software installation. Optionally, an Apple Mac OS X 10.5 (Leopard) or later for additional software installations.
• An Internet browser is required to run the HP MediaSmart Server software. Choose one from the
following options.
• Download Internet Explorer from http://www.microsoft.com/downloads
• Download Firefox from http://www.firefoxdownload.com/
• Download Safari from http://www.apple.com/safari/download/
• A broadband connection, such as DSL or cable, is required for remote access functionality.
• iTunes 7.1 or later is required for combining household music libraries and streaming music with
iTunes. Download iTunes from http://www.apple.com/itunes/download
.
.
.
.

FINDING A HOME FOR YOUR SERVER

Server Location

Find a suitable place to locate your HP MediaSmart Server before you install the software on your computers. The location you choose must have either an available wired network connection to your broadband router or a switch connected to your broadband router.
The server also requires adequate ventilation to ensure it does not get too hot:
• Do not locate the server in an unventilated space.
• Make sure that the server’s front and back panels are not blocked.
• Check that the location of the server is not too hot. Maximum environmental temperature for
operating the server is 35 °C (95 °F).

Network Requirements

To successfully use the HP MediaSmart Server, your network must meet the following requirements:
Network Requirements
Requirement Recommended
Server connection 100 Mbps to 1000 Mbps (Gigabit Ethernet) wired
connection
Home computers One or more computers running a supported
operating system with a wired or wireless network connection. For a list of supported operating systems, see Supported Operating Systems.
Internet connection Broadband connection, such as DSL or cable,
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Requirement Recommended
Router An external Internet broadband rout er wi t h 1 00

Supported Operating Systems

The following operating systems are supported to work with the HP MediaSmart Server:
Windows Vistaa Windows XPb Mac OS X
Network Requirements
required for remote access functionality.
Mbps (or faster) Ethernet connection to the server for remote access functionality and wired or wireless connections to the computers on the network.
Additionally, your router must have DHCP enabled to provide an automatic IP address to the server.
Supported Operating Systems
Windows Vista Home Basic Windows XP Home with
Service Pack 2 (SP2)
Windows Vista Home Basic 64-bit
Windows Vista Home Premium
Windows Vista Home Premium 64-bit
Windows Vista Ultimate Windows XP Media Center
Windows Vista Ultimate 64­bit
a. Remote access to network computers is not supported by Windows Vista Home (all versions); the Business, Enterprise, and Ultimate versions of Windows Vista support remote access. For more information, see Why can't I connect to some computers? in the Windows Home Server Console Help.
b. Windows XP Professional and Windows XP Media Center Editions support remote access. Windows XP Home does not support remote access.
Windows XP Professional with SP2
Windows XP Home with SP3
Windows XP Professional with SP3
Edition 2005 with SP2 and Rollup 2
Windows XP Media Center Edition 2004 with SP2
Mac OS X 10.5 or later
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Set up and Installation

Wireless Support

You must connect the HP MediaSmart Server to your router (or switch) with an Ethernet cable. The server does not support wireless connection to your router. However, computers connected wirelessly to a wireless access point or router are supported.

TURNING ON THE SERVER

Connecting the Server

How you connect the HP MediaSmart Server to your network depends on the network configuration.
This example shows a broadband router connecting the follo wing:
• HP MediaSmart Server (Requires wired connection to a router, and remote features require a
broadband Internet connection.)
• Desktop computer
• Laptop with a wireless adapter
TV connected to a network-enabled media streaming Media streaming sends media—music, photos and video files—from the HP MediaSmart Server to other devices that can play the media. The HP MediaSmart Server includes functionality that allows media to stream to a Digital Media Adapter (DMA).
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• Remote users connecting to the HP MediaSmart Server and home network through an Internet
browser The server requires a DHCP-enabled router to get its IP address. By default, most routers include a
DHCP server. For more information, check your router documentation.
Caution
If you have wireless functionality on your network, be sure to enable your router’s security settings, such as WPA or WEP, to protect your network. See the documentation that came with your router.

Connecting the Server

Connect the HP MediaSmart Server to a power source and to a router.
To power on the server
1. Plug in. Plug one end of the power cord into the server’s power receptacle and the other end into
an electrical outlet.
2. Connect. Connect one end of the Ethernet cable to the server and the other end to an available
Ethernet port on your router or to a switch that is connected to your router .
3. Power on. Press the Power button on the back of the server.
The server takes approximately 60 seconds to start up. The indicator lights blink and change color throughout the startup process. Wait for all of the server lights to be pulsing before proceeding with the software installation.
Important
Do not attach USB devices to the HP MediaSmart Server during initial setup. For additional information, see Adding and Removing an External USB Drive, eSATA Drive.
8
Set up and Installation

Checking the Server Lights

The lights on the front of the HP MediaSmart Server indicate the status of the server. After the HP MediaSmart Server startup completes but prior to the first software installation, the indicator lights show:
• Hard drives—breathing aqua white
• Power—breathing aqua white
• Network—breathing aqua white
• Health—breathing aqua white
After you complete the software installation, all lights should be solid aqua white.

INSTALLING THE SOFTWARE

Overview of the Software Installation

Important
The first installation must be on a Windows computer. Subsequent installations can be on a Windows or Mac home computer.
This section of the User's Guide provides detailed instructions for installing the HP MediaSmart Server software. If you are familiar with installing software, it may not be necessary for you to read this entire section. However, HP recommends that you take a look at these important points.
Click a bullet to show or hide detailed information.
• Firewall and Anti-Virus Settings
Software firewalls installed on your computer can prevent the computer from locating the HP MediaSmart Server on your network. Open your firewall and anti-virus software and make sure it is set to "Learn" new programs. See, Updating Your Firewall's Trusted Program List information.
• Administrator Privileges
You must have administrative privileges on the computer where you are installing the software. Do the following to check for administrator privileges prior to running the software installation disc,
• On Windows Vista, click Start, Control Panel, and then User Accounts and Family
Safety.
for more
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• On Windows XP, click Start, Control Panel, and then double-click User Accounts.
• On Mac OS X 10.5 or Later, click System Preferences, Accounts, and check Allow user to
administer this computer.
• Server Name
During the software installation, you will be asked to name the server. HP recommends that you keep the default name, HPSERVER. During the installation is the only time you can name your server. It cannot be changed later. Write down your server name.
• Server Password
You will also create a password for the server during the installation. Create a strong password. A strong password must be at least 7 characters long and must fulfill three of the following requirements:
• Uppercase characters
• Lowercase characters
• Numbers
• Symbols (such as !, @, and #)
• Client Update
At the time this documentation was written, the HP MediaSmart Server 2.5 update was available for download. If you are a new customer running the Software Installation Disc for the first time, the installation should find and install the 2.5 server software update. If the installation does not find the update, you can install it from the Windows Home Server Console. See Updating and
Rolling Back the Server.
Updates must be run on the server and the client to maintain compatible software versions. Installing the update during installation or through the Windows Home Server Console only updates the server. To complete the process, you still need to update the client software. See
Updating and Rolling Back Client PCs
or Updating and Rolling Back Mac Clients.

Updating Your Firewall's Trusted Program List

The HP MediaSmart Server Software Installation Disc installs several programs that enable your computer to communicate with the HP MediaSmart Server over your network. Software firewalls installed on your computer can block this communication and prevent the computer from locating the HP MediaSmart Server on your network.
Set Your Firewall or Anti-Virus Programs to Automatically "Learn" New Programs
It is recommended that you set your firewall and anti-virus programs to "Learn" new programs before installing the HP MediaSmart Server software. After the HP MediaSmart Server software is installed, the firewall should prompt you to allow the installed programs to communicate with the server.
10
Set up and Installation
Allow the following HP MediaSmart Server programs to communicate through your f irewall or anti-virus program:
1. C:\Program Files\Hewlett-Packard\HP MediaSmart Server
This directory will hold the following program that needs to be added:
• MediaManager.exe
2. C:\Program Files\Windows Home Server
This directory will hold the following program that needs to be added:
• MountBackup.exe
• RestoreOffProc.exe
• WHSTrayApp.exe
• WHSConsoleClient.exe
• WHSConnector.exe
Manually Add Programs to Your Firewall or Anti-Virus Programs Trusted List
Some firewall or anti-virus programs may not automatically update their trusted programs list. Instructions for manually updating several common firewall and anti-virus programs are listed below. If your firewall or anti-virus program is not listed, please contact the vendor to find out how to manually add programs to the trusted programs list. Additionally, see the documentation that came with your firewall or anti-virus program for the latest information.
Click the vendor to expand and view the instructions on updatin g their trusted programs list. Click again to hide the instructions.
• AVG
Open the AVG Anti-Virus plus Firewall. Double-click the Firewall button to configure the Firewall. Add the programs listed at the top of this page.
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• McAfee
Open your McAfee Security Center, click Internet and Netw ork , and then click the Advanced button in the firewall section. Click Program Permissions, then click Add Allowed Program. Add the programs listed at the top of this page.
Note
McAfee's firewall automatically disables Windows Firewall and sets itself as your default firewall.
12
Set up and Installation
• Microsoft Windows Vista
To add exceptions to your firewall using Windows Vista, preform the following steps:
13
1. Click Start, Control Panel, and then Security Center.
2. Click Allow a program through Windows Firewall.
14
3. Select the Exceptions tab and then click Add Program.
Set up and Installation
4. In the Add a Program dialog box, click Browse. Add the programs listed at the top of
this page.
5. Click OK.
• Microsoft Windows XP
To add exceptions to your firewall using Windows XP, preform the following steps:
15
1. Click Start, Control Panel, and then Security Center.
2. Click Windows Firewall.
3. Select the Exceptions tab and then click Add Program.
4. In the Add a Program dialog box, click Browse. Add the programs listed at the top of
this page.
16
Set up and Installation
5. Click OK.
• Norton
Click Options in Norton to change the firewall settings. Add the programs listed at the top of this page.
17
• Symantec
Open Symantec Endpoint Protection, Click Change Settings, and then click Configure Settings for Network Threat Protection. Add the programs listed at the top of this page.
• Trend Micro
1. Open the Trend Micro Main Console, select the Personal Network and Fi rew all
Controls tab, and then click Settings.
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Set up and Installation
2. On the Personal Firewall page, click Add.
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3. Select the Program Control tab and then click Add.
4. Click Browse and add the programs listed at the top of this page.
5. Click OK.
• ZoneAlarm
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1. Open ZoneAlarm Security.
2. Click Program Control, Programs, and then Add.
Set up and Installation
3. Add the programs listed at the top of this page.
21

Installing Software on the First PC

This help topic provides detailed instructions for installing the HP MediaSmart Server software. If you are familiar with installing software, it may not be necessary for you to read this entire document. Instead, you may want to just look at the Overview of the Software Installation
.
1. Check for Administrator Privileges
You must have administrative privileges on your home computer to install the software. Complete the following steps to view or change user account settings.
• On Windows Vista,
Click Start, Control Panel, and then User Accounts and Family Safety
• On Windows XP,
Click Start, Control Panel, and then double-click User Accounts
• On Mac OS X 10.5 or Later,
Click System Preferences, Accounts, and check Allow user to administer this computer
22
Set up and Installation
2. Insert the Software Installation Disc
The Software Installation Disc first installs the HP MediaSmart Server software and then the Microsoft Home Server Connector software on your computer.
o Insert the Software Installation Disc into a computer connected to your
network. The installation starts.
o Follow the instructions on each installation page.
Note
Computers running Windows Vista may display User Account Control messages, such as “A program needs your permission to Continue.” Click Continue.
3. Find the Server
The installation looks for and connects to your HP MediaSmart Server. Click Next once the server is found.
23
4. Download Software from the Server
Please wait while the installation downloads software from your server.
5. Welcome to the HP MediaSmart Server Software Installation
The HP MediaSmart Server software installs first. This software is used to
24
• Provide a single point of access for all of the server's features,
• Share photos and videos easily over the Internet using HP Photo Publisher
and HP Photo Viewer
• Centralize your photo, video, and music libraries using HP Media Collector
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