HP Envy 17-1190, ENVY 17-1100, ENVY 17-1200 Maintenance And Service Manual

HP ENVY 17

Maintenance and Service Guide

© Copyright 2010 Hewlett-Packard
Development Company, L.P.

Intel is a trademark of Intel Corporation in
the U.S. and other countries. Microsoft,
Windows, and Windows Vista are U.S.
registered trademarks of Microsoft
Corporation.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

Second edition: September 2010

First Edition: April 2010

Document Part Number: 595029-001
Revision B

Revision history

Revision Publication

date

Description

A September 2010

●

Chapter 1 — added new descriptions for the following components:

◦

Intel Quad Core i7-840QM 1.86-GHz, Intel Quad Core i7-740QM

1.73-GHz, and Intel Dual Core i5-450M 2.40-GHz processors

◦

300-GB solid-state drive

◦

Broadcom 4312G 802.11b/g WiFi and 2070 Bluetooth 2.1+EDR
Combo Adapter

●

Chapter 3 and Chapter 4 — added new spare part numbers and descriptions
for the following components:

◦

AC adapters

◦

300-GB solid-state drive

◦

640-GB, 7200-rpm hard drive

◦

Intel Quad Core i7-840QM 1.86-GHz, Intel Quad Core i7-740QM

1.73-GHz, and Intel Dual Core i5-450M 2.40-GHz processors

◦

System boards for use with computer models equipped with FHD
display assembly

◦

Broadcom 4312G 802.11b/g WiFi and 2070 Bluetooth 2.1+EDR
Combo Adapter

◦

Power cord for use in Thailand

◦

Keyboard for use in Latin America

A October 2010

●

Chapter 1 — added new descriptions for the following components:

◦

17.3-in, WVA 3D, LED, AntiGlare display

◦

Intel Dual Core i5-580M 2.66-GHz processor

◦

Intel Dual Core i5-560M 2.66-GHz processor

◦

Intel Dual Core i5-460M 2.53-GHz processor

●

Chapters 3 and 4 — added new spare part numbers and descriptions for the
following components:

◦

17.3-in AG, FG, 3D display assembly, spare part number 620775-001
(updated in the following locations:

Computer major components
on page 18, Sequential part number listing on page 27, and Display
assembly on page 71)

◦

3D glasses with nose pieces, spare part number 622779-001 (updated
in the following locations:

Miscellaneous parts on page 26 and

Sequential part number listing on page 27)

◦

Display Cable Kit for use with computer models equipped with a 3D
display assembly, spare part number 621337-001 (updated in the

iii

Revision Publication

date

Description

following locations:

Display assembly subcomponents on page 23,
Sequential part number listing on page 27, and Display assembly
on page 71)

◦

Display enclosure for use with computer models equipped with a 3D
display assembly, spare part number 621336-001 (updated in the
following locations:

Display assembly subcomponents on page 23,
Sequential part number listing on page 27, and Display assembly
on page 71)

◦

Infrared emitter board, spare part number 631398-001 (updated in the
following locations:

Miscellaneous parts on page 26 and Sequential
part number listing on page 27)

◦

Intel Dual Core i5-580M 2.66-GHz processor, spare part number
625825-001 (updated in the following locations:

Computer major
components on page 18, Sequential part number listing on page 27,

and

Processor on page 67)

◦

Intel Dual Core i5-560M 2.66-GHz processor, spare part number
625824-001 (updated in the following locations:

Computer major
components on page 18, Sequential part number listing on page 27,

and

Processor on page 67)

◦

Intel Dual Core i5-460M 2.53-GHz processor, spare part number
626039-001 (updated in the following locations:

Computer major
components on page 18, Sequential part number listing on page 27,

and

Processor on page 67)

◦

Protective case for 3D glasses, spare part number 622778-001 (updated
in the following locations:

Miscellaneous parts on page 26 and

Sequential part number listing on page 27)

◦

System board for use with computer models equipped with HD5850
chipset and 3D display assembly, spare part number 620774-001
(updated in the following locations:

Computer major components
on page 18, Sequential part number listing on page 27, and System
board on page 61)

iv Revision history

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).

v

vi Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 6

Top components ....................................................................................................................... 6

Display components .................................................................................................. 6

Button ...................................................................................................................... 7

Keys ........................................................................................................................ 8

Lights ....................................................................................................................... 9

TouchPad ............................................................................................................... 10

Front components ................................................................................................................... 11

Left-side components ............................................................................................................... 12

Right-side components ............................................................................................................ 14

Bottom components ................................................................................................................ 15

3 Illustrated parts catalog .................................................................................................. 16

Service tag ............................................................................................................................ 17

Computer major components ................................................................................................... 18

Display assembly subcomponents ............................................................................................. 23

Plastics Kit ............................................................................................................................. 24

Mass storage devices ............................................................................................................. 25

Miscellaneous parts ................................................................................................................ 26

Sequential part number listing .................................................................................................. 27

4 Removal and replacement procedures ............................................................................ 31

Preliminary replacement requirements ....................................................................................... 31

Tools required ......................................................................................................... 31

Service considerations ............................................................................................. 31

Plastic parts ............................................................................................. 31

Cables and connectors ............................................................................. 31

Drive handling ......................................................................................... 32

Grounding guidelines .............................................................................................. 32

Electrostatic discharge damage .................................................................. 32

Packaging and transporting guidelines ........................................ 34

vii

Component replacement procedures ........................................................................................ 36

Service tag ............................................................................................................. 36

Computer feet ......................................................................................................... 37

Battery ................................................................................................................... 38

Primary hard drive .................................................................................................. 39

RTC battery ............................................................................................................ 42

Memory module ...................................................................................................... 43

Secondary hard drive .............................................................................................. 45

WLAN module ........................................................................................................ 49

Keyboard ............................................................................................................... 51

Top cover ............................................................................................................... 53

Power button board ................................................................................................. 56

USB/Card Reader board ......................................................................................... 57

Optical drive .......................................................................................................... 58

Power connector cable ............................................................................................ 60

System board ......................................................................................................... 61

Fan/heat sink assembly ........................................................................................... 65

Processor ............................................................................................................... 67

Speakers ................................................................................................................ 69

Subwoofer ............................................................................................................. 70

Display assembly .................................................................................................... 71

5 Setup Utility (BIOS) ......................................................................................................... 78

Starting Setup Utility ............................................................................................................... 78

Using Setup Utility .................................................................................................................. 78

Changing the language of Setup Utility ...................................................................... 78

Navigating and selecting in Setup Utility .................................................................... 79

Display system information ....................................................................................... 79

Restoring factory default settings in Setup Utility .......................................................... 79

Exiting Setup Utility ................................................................................................. 79

Updating the BIOS ................................................................................................................. 80

Determining the BIOS version ................................................................................... 80

Downloading a BIOS update .................................................................................... 81

6 Specifications ................................................................................................................. 83

Computer specifications .......................................................................................................... 83

17.3-inch, WVA, FHD, LED AntiGlare display specifications ....................................................... 84

17.3-inch, SVA, HD+, LED AntiGlare display specifications ......................................................... 85

Hard drive specifications ........................................................................................................ 86

Blu-ray ROM DVD±RW Super Multi Double-Layer Drive specifications .......................................... 87

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ................................ 88

viii

7 Backup and recovery ...................................................................................................... 89

Recovery discs ....................................................................................................................... 90

Performing a system recovery .................................................................................................. 91

Recovering using the dedicated partition (select models only) ....................................... 91

Recovering using the recovery discs ........................................................................... 91

Backing up your information .................................................................................................... 92

Using Windows Backup and Restore ......................................................................... 92

Using system restore points ....................................................................................... 93

When to create restore points .................................................................... 93

Create a system restore point ..................................................................... 93

Restore to a previous date and time ............................................................ 93

8 Connector pin assignments ............................................................................................. 94

Audio-in (microphone) ............................................................................................................ 94

Audio-out (headphone) ........................................................................................................... 94

External monitor ..................................................................................................................... 95

HDMI ................................................................................................................................... 96

RJ-45 (network) ...................................................................................................................... 97

Universal Serial Bus ................................................................................................................ 97

9 Power cord set requirements .......................................................................................... 98

Requirements for all countries .................................................................................................. 98

Requirements for specific countries and regions ......................................................................... 99

10 Recycling .................................................................................................................... 100

Battery ................................................................................................................................ 100

Display ............................................................................................................................... 100

Index ............................................................................................................................... 106

ix

x

1 Product description

Category Description

Product Name HP ENVY 17

Processors Intel® Quad Core™ processors (support Intel Turbo Boost Technology):

●

Intel Quad Core i7-840QM 1.86-GHz processor (SC turbo up to 3.20-MHz), 8-MB L3
cache, 1333-MHz front side bus (FSB), 45-W

●

Intel Quad Core i7-820QM 1.73-GHz processor (SC turbo up to 3.06-GHz), 8-MB L3
cache, 45-W

●

Intel Quad Core i7-740QM 1.73-GHz processor (SC turbo up to 2.93-GHz), 6-MB L3
cache, 1333-MHz FSB, 45-W

●

Intel Quad Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80-GHz), 6-MB L3
cache, 45-W

Intel Dual Core processors (support Intel Turbo Boost Technology):

●

Intel Dual Core i5-580M 2.66-GHz processor, (SC turbo up to 3.33-GHz), 3-MB L3
cache, 35-W

●

Intel Dual Core i5-560M 2.66-GHz processor, (SC turbo up to 3.20-GHz), 3-MB L3
cache, 35-W

●

Intel Dual Core i5-540M 2.53-GHz processor, (SC turbo up to 3.06-GHz), 3-MB L3
cache, 35-W

●

Intel Dual Core i5-520M 2.40-GHz processor, (SC turbo up to 2.93-GHz), 3-MB L3
cache, 35-W

●

Intel Dual Core i5-460M 2.53-GHz processor, (SC turbo up to 2.80-GHz), 3-MB L3
cache, 35-W

●

Intel Dual Core i5-450M 2.40-GHz processor, (SC turbo up to 2.93-GHz), 3-MB L3
cache, 35-W

●

Intel Dual Core i5-430M 2.26-GHz processor, (SC turbo up to 2.53-GHz), 3-MB L3
cache, 35-W

Chipset Intel HM55 Express chipset

Graphics ATI Mobility Radeon HD 5850 discrete graphics with 1024-MB of GDDR5 dedicated video

memory (32 MB × 32 MB × 8 PCs); Supports BD and or HD-DVD playback with HD
decode, and DX11 support and HDMI support

1

Category Description

Panel 17.3-in, WVA 3D, LED, AntiGlare (1920×1080, 6.5 mm) display; typical brightness:

300 nits

17.3-in, WVA full high-definition (FHD), LED, AntiGlare (1920×1080, 6.0 mm) display;
typical brightness: 300 nits

17.3-in, SVA high-definition+ (HD+), LED, AntiGlare (1600×900, 6.0 mm) display; typical
brightness: 200 nits

All display assemblies include 2 wireless local area network (WLAN) antenna cables

Supports flush display panel cover

Supports 16:9 ultra wide aspect ratio

Lighted logo on top bezel

Memory 2 customer-accessible/upgradable memory module slots

Supports dual-channel memory

Supports up to 8192 GB of system RAM

DDR3 1333-MHz, PC3-10600

1333-MHz bus speed on computer models equipped with Quad Core processors

1066-MHZ bus speed on computer models equipped with Dual Core and Core Duo
processors

Supports the following configurations:

●

8192-MB total system memory (4096 × 2)

●

6144-MB total system memory (4096 × 1 + 2048 × 1)

●

4096-MB total system memory (4096 × 1)

●

4096-MB total system memory (2048 × 2)

Hard drives Supports 6.35-cm (2.5-in) hard drives in 12.5-mm (.49-in) and 9.5-mm (.37-in)

thicknesses

Customer-accessible

Supports dual hard drive configuration, including solid-state drive

Serial ATA

Accelerometer (HP Mobile Data Protection System 3D) RAID 0/1 Support

2 Chapter 1 Product description

Category Description

Supports the following dual hard drive configurations:

●

2 TB: 1-TB hard drive (5200-rpm, 12.5-mm) × 2

●

1500 GB: 750-GB hard drive (5200-rpm, 12.5-mm) × 2

●

1280 GB: 640-GB hard drive (7200-rpm, 9.5-mm) × 2

●

1280 GB: 640-GB hard drive (5400-rpm, 9.5-mm) × 2

●

1000 GB: 500-GB hard drive (7200-rpm, 9.5-mm) × 2

●

800 GB: 160-GB solid-state drive + 640-GB hard drive (7200-rpm, 9.5-mm)

●

800 GB: 160-GB solid-state drive + 640-GB hard drive (5400-rpm, 9.5-mm)

●

660 GB: 160-GB solid-state drive + 500-GB hard drive (7200-rpm, 9.5-mm)

●

640 GB: 320-GB hard drive (7200-rpm, 9.5-mm) × 2

Supports the following single hard drive configurations:

●

1 TB: 1-TB hard drive (5200-rpm, 12.5-mm)

●

750 GB: 750-GB hard drive (5200-rpm, 12.5-mm)

●

640 GB: 640-GB hard drive (7200-rpm, 9.5-mm)

●

640 GB: 640-GB hard drive (5400-rpm, 9.5-mm)

●

500 GB: 500-GB hard drive (7200-rpm, 9.5-mm)

●

320 GB: 320-GB hard drive (7200-rpm, 9.5-mm)

●

300 GB: 160-GB solid-state drive

●

160 GB: 160-GB solid-state drive

Optical drives Fixed

Customer-accessible

Serial ATA

12.7-mm slot load

Supports the following drives:

●

Blu-ray ROM DVD±RW Super Multi Double-Layer Drive

●

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

Audio and video Integrated dual-array digital microphones with beam-forming, echo-cancellation, noise-

suppression software

HD audio

Beats audio

Supports Microsoft Premium Requirements

Integrated HP triple bass reflex subwoofer

3

Category Description

HP ENVY HD webcam (fixed, no tilt) with activity LED, 1280×800 by 24 frames per second

Ethernet Integrated 10/100/1000 GB network interface card (NIC)

Wireless Integrated wireless local area network (WLAN) options by way of wireless

module:

Two WLAN antennas built into display assembly

Support for the following WLAN formats:

●

Broadcom 4312G 802.11b/g WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter

●

Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter

●

Intel Centrino Advanced-N 6200 802.11a/b/g/n WLAN module

Integrated personal area network (PAN) options by way of Bluetooth®

module:

Support for no-WPAN option

Intel Centrino Bluetooth

External media card One Digital Media Slot, supporting the following optional formats:

●

Memory Stick

●

Memory Stick Pro

●

MultiMediaCard

●

Secure Digital Memory Card

●

Secure Digital High Capacity Memory Card

●

xD-Picture Card

Ports

●

3-pin AC power

●

Combination audio-in (mono microphone)/audio-out (stereo headphone)

●

eSATA

●

HDMI version 1.3c supporting up to 1080p, 1920×1080 at 60 Hz and 1920×1200
at 60 Hz in DVI mode

●

Mini Display Port

●

RJ-45 (Ethernet, includes link and activity lights)

●

eSATA/USB 2.0 (1), USB 2.0 (2)

●

VGA (Dsub 15-pin) supporting 1920×1200 and 1600×1200 external resolution at
75-GHz (hot plug/unplug with auto-detect

Keyboard/pointing
devices

Full-size, backlit, island-style keyboard with DuraCoat

Keyboard eject key design with eject icon

Supports Multitouch gestures (enabled by default)

4 Chapter 1 Product description

Category Description

Taps enable by default

Power requirements 120-W HP Smart Adapter and 65-W Slim Travel Adapter AC adapters with localized cable

plug support (3-wire plug with ground pin, supports 3-pin DC connector)

Support for the following batteries:

●

9-cell, 2.80-Ah (93-Wh) Li-ion battery

●

6-cell, 2.80-Ah (62-Wh) Li-ion battery

Security Security cable slot

Operating system Preinstalled:

●

Windows® 7 Home Premium 64

●

Windows 7 Professional 64

●

Windows 7 Ultimate

●

Linux embedded HP QuickWeb

Serviceability End-user replaceable parts:

●

AC adapter

●

Battery

●

Hard drive (primary and secondary)

●

RTC battery

●

WLAN module

●

Memory modules (2)

5

2 External component identification

Top components

Display components

Item Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with

wireless local area networks.

(2) Internal microphones (2) Record sound.

(3) Webcam light On: The webcam is in use.

(4) Webcam Records video and captures still photographs.

6 Chapter 2 External component identification

Item Component Description

(5) Internal display switch Turns off the display and initiates Sleep if the display is

closed while the power is on.

NOTE: The internal display switch is not visible from

the outside of the computer.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Button

Component Description

Power button*

●

When the computer is off, press the button to turn
on the computer.

●

When the computer is on, press the button briefly
to initiate Sleep.

●

When the computer is in the Sleep state, press the
button briefly to exit Sleep.

●

When the computer is in Hibernation, press the
button briefly to exit Hibernation.

If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold
the power button for at least 5 seconds to turn off
the computer.

To learn more about your power settings, select Start

> Control Panel > System and Security >
Power Options, or refer to the HP Notebook

Reference Guide.

Top components

7

Keys

Item Component Description

(1) esc key Displays system information when pressed in

combination with the fn key.

(2) fn key Executes frequently used system functions when

pressed in combination with the b key or the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Action keys Execute frequently used system functions.

(5) Windows applications key Displays a shortcut menu for items beneath the pointer.

(6) Integrated numeric keypad Can be used like an external numeric keypad.

(7) Optical drive eject key Ejects the optical drive.

8 Chapter 2 External component identification

Lights

Item Component Description

(1) TouchPad off indicator

●

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

(2) Caps lock light

●

White: Caps lock is on.

●

Off: Caps lock is off.

(3) Power light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

(4) Mute light

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

(5) Wireless light

●

White: An integrated wireless device, such as a
wireless local area network device, is on.

NOTE: Wireless devices are enabled at

the factory.

●

Amber: All wireless devices are off.

Top components

9

TouchPad

Item Component Description

(1) TouchPad off indicator Turns the TouchPad on and off. Quickly double-tap the

TouchPad off indicator to turn the TouchPad
on and off.

(2) Left TouchPad button Functions like the left button on an external mouse.

(3) Right TouchPad button Functions like the right button on an external mouse.

(4) TouchPad zone Moves the pointer and selects or activates items on

the screen.

10 Chapter 2 External component identification

Front components

Item Component Description

(1) Power light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

(2) Drive light

●

Blinking white: The hard drive is being accessed.

●

Amber: HP ProtectSmart Hard Drive Protection
has temporarily parked the hard drive.

NOTE: For information on HP ProtectSmart

Hard Drive Protection, refer to the HP Notebook
Reference Guide.

(3) Speakers (2) Produce sound.

Front components

11

Left-side components

Item Component Description

(1) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.

(2) External monitor port Connects an external VGA monitor or projector.

(3) RJ-45 (network) jack Connects a network cable.

(4) Mini DisplayPort Connects an optional digital display device such as a

high performance monitor or projector.

(5) HDMI port Connects an optional video or audio device, such as a

high-definition television, or any compatible digital or
audio component.

(6) eSATA/USB port Connects a high-performance eSATA component, such

as an eSATA external hard drive, or connects an
optional USB device.

(7) SuperSpeed USB port Connects an optional USB 3.0 device and provides

enhanced USB power performance.

NOTE: The SuperSpeed USB port is also compatible

with USB 1.0 and 2.0 devices.

12 Chapter 2 External component identification

Item Component Description

(8) Audio-out (headphone) jack/Audio-in (microphone)

jack

Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional headset
microphone.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety
information, refer to the Regulatory, Safety, and
Environmental Notices.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

(9) Audio-out (headphone) jack Produces sound when connected to optional powered

stereo speakers, headphones, ear buds, a headset, or
television audio.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety
information, refer to the Regulatory, Safety, and
Environmental Notices.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

Left-side components

13

Right-side components

Item Component Description

(1) USB ports (2) Connect optional USB devices.

(2) Digital Media Slot

●

Memory Stick

●

Memory Stick Pro

●

MultiMediaCard

●

Secure Digital Memory Card

●

Secure Digital High Capacity Memory Card

●

xD-Picture Card

(3) Optical drive Reads and writes to an optical disc.

CAUTION: Do not insert 8-cm optical discs into the

optical drive. This can cause damage to the computer.

(4) Battery light

●

Off: The computer is running on battery power.

●

Blinking amber: The battery has reached a low
battery level, a critical battery level, or there is a
battery error.

●

Amber: A battery is charging.

●

White: The computer is connected to external
power and the battery is fully charged.

(5) Power connector Connects an AC adapter.

(6) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from
being mishandled or stolen.

14 Chapter 2 External component identification

Bottom components

Item Component Description

(1) Subwoofer Contains the subwoofer speaker.

(2) Battery bay Holds the battery.

NOTE: The battery is preinstalled in the battery bay

at the factory.

(3) Vents (7) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.

(4) Hard drive bay Holds the hard drive.

(5) Memory module compartment Holds the memory modules.

(6) Battery release latch Releases the battery from the battery bay.

Bottom components

15

3 Illustrated parts catalog

16 Chapter 3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.

Item Component Description

(1) Product name This is the product name affixed to the front of

the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

each product.

(3) Part number/Product number (p/n) This number provides specific information about the

product’s hardware components. The part number helps
a service technician determine what components and
parts are needed.

(4) Model description This is the alphanumeric identifier used to locate

documents, drivers, and support for the computer.

(5) Warranty period This number describes the duration of the warranty

period for the computer.

Service tag

17

Computer major components

18 Chapter 3 Illustrated parts catalog

Item Description Spare part

number

(1) Display assembly (includes display panel cable, webcam/microphone module and cable, and 2 wireless

antenna cables and transceivers):

17.3-in AG, FG, 3D 620775-001

17.3-in AG, FG, FHD 603774-001

17.3-in AG, FG, HD+ 603773-001

NOTE: See

Display assembly subcomponents on page 23 for more display component information and

spare part numbers.

(2) Keyboard (includes keyboard cable and keyboard light cable):

For use in Belgium 603791-A41

For use in Brazil 603791-201

For use in Denmark, Finland, and Sweden 603791-DH1

For use in France 603791-051

For use in French Canada 603791-121

For use in Germany 603791-041

For use in Italy 603791-061

For use in Japan 603791-291

For use in Latin America 603791-161

For use in the Netherlands 603791-B31

For use in Portugal 603791-131

For use in Russia 603791-251

For use in South Korea 603791-AD1

For use in Spain 603791-071

For use in Switzerland 603791-BG1

For use in Thailand 603791-281

For use in the United Kingdom and Singapore 603791-031

For use in the United States and Canada 603791-001

(3) Top cover (includes TouchPad and cable) 603793-001

(4) Power button board (includes cable) 603794-001

(5) USB/Card Reader board (includes cable) 604064-001

(6) Optical drive:

Blu-ray ROM DVD±RW Super Multi Double-Layer Drive 603790-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 603789-001

Computer major components

19

Item Description Spare part

number

(7) Power connector cable 617348-001

(8) System board (includes replacement thermal material):

For use with computer models equipped with a 3D display assembly (includes 1 GB of

discrete graphics subsystem memory)

620774-001

For use with computer models equipped with an FHD display assembly (includes 1 GB of

discrete graphics subsystem memory)

618859-001

For use with computer models equipped with an HD+ display assembly (includes 1 GB of

discrete graphics subsystem memory)

603771-001

Plastics Kit, includes: 603795-001

(9a) Hard drive cover

(9b) Memory module compartment cover

(10) Processor (includes replacement thermal material):

Intel Core i7-840QM 1.86-GHz (SC turbo up to 3.20-GHz), 45W processor 612260-001

Intel Core i7-820QM 1.73-GHz (SC turbo up to 3.06-GHz), 45W processor 583053-001

Intel Core i7-740QM 1.73-GHz (SC turbo up to 2.93-GHz), 45W processor 612259-001

Intel Core i7-720QM 1.60-GHz (SC turbo up to 2.80-GHz), 45W processor 586170-001

Intel Core i5-580M 2.66-GHz (SC turbo up to 3.33-GHz), 35W processor 625825-001

Intel Core i5-560M 2.66-GHz (SC turbo up to 3.20-GHz), 35W processor 625824-001

Intel Core i5-540M 2.53-GHz (SC turbo up to 3.06-GHz), 35W processor 594188-001

Intel Core i5-520M 2.40-GHz (SC turbo up to 2.93-GHz), 35W processor 594187-001

Intel Core i5-460M 2.53-GHz (SC turbo up to 2.80-GHz), 35W processor 626039-001

Intel Core i5-450M 2.40-GHz (SC turbo), 35W processor 613585-001

Intel Core i5-430M 2.26-GHz (SC turbo up to 2.53-GHz), 35W processor 597624-001

(11) Fan/heat sink assembly (includes replacement thermal material):

For use only with Intel Core i7, 45-W processors 608650-001

For use only with Intel Core i5, 35-W processors 603799-001

(12) Speakers (include cable) 603796-001

(13) Subwoofer (includes cable) 603800-001

(14) Base enclosure (includes 5 rubber feet) 603792-001

Rubber Feet Kit (not illustrated, includes 5 rubber feet) 603798-001

(15) Battery:

9-cell, 93-Wh, 2.8-Ah, Li-ion battery 593550-001

6-cell, 62-Wh, 2.8-Ah, Li-ion battery 593562-001

20 Chapter 3 Illustrated parts catalog

Item Description Spare part

number

(16) Hard drive (2, includes hard drive brackets and hard drive cables):

640-GB, 7200-rpm 621046-001

500-GB, 7200-rpm 603784-001

320-GB, 7200-rpm 603783-001

1-TB, 5400-rpm 603788-001

750-GB, 5400-rpm 603787-001

640-GB, 5400-rpm 603785-001

Solid-state drive:

300-GB solid-drive 631146-001

160-GB solid-drive 603781-001

Hard Drive Hardware Kit (not illustrated, includes primary hard drive bracket and

cable and secondary hard drive bracket and cable)

603772-001

(17) RTC battery 602745-001

(18) Memory modules (2, PC3, 10600, 1333-MHz)

4-GB 599092-001

2-GB 598856-001

(19) WLAN module:

Broadcom 4312G 802.11b/g WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter 619997-001

Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda,

Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States

582564-001

Computer major components

21

Item Description Spare part

number

Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Afghanistan, Albania,

Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,

the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,

Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,

Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde,

the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,

Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,

the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,

Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,

Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,

Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,

Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya,

Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,

Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,

Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,

Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,

Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,

Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,

the People’s Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,

the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,

Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,

Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,

Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent, Suriname, Swaziland,

Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Tunisia,

Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,

the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,

Zambia, and Zimbabwe

582564-002

Intel Centrino Advanced-N 6200 802.11a/b/g/n WLAN module 572509-001

Intel Centrino Advanced-N 6200 802.11a/b/g WLAN module 572510-001

22 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

Item Description Spare part

number

(1) Webcam/microphone module 603779-001

(2) Bluetooth module 537921-001

(3) Display Cable Kit (include display panel cable, Bluetooth module cable, and webcam/microphone

module cable):

For use with computer models equipped with a 3D display assembly 621337-001

For use with computer models equipped with an HD or FHD display assembly 603777-001

(4) Display hinge covers (2) 604063-001

(5) Display Hinge Kit (includes left and right display hinges) 603778-001

(6) Wireless Antenna Kit (includes left and right wireless antenna transceivers

and cables)

603780-001

(7) Display enclosure (includes logo light and cable):

For use with computer models equipped with a 3D display assembly 621336-001

For use with computer models equipped with an HD or FHD display assembly 603775-001

Infrared emitter board (not illustrated, for use with computer models equipped with a

3D display assembly)

631398-001

Display Screw Kit (not illustrated, includes Mylar screw covers) 603776-001

Display assembly subcomponents

23

Plastics Kit

Item Description Spare part

number

Plastics Kit, includes: 603795-001

(1) memory module compartment cover (includes 2 captive screws, secured by C-clips)

(2) Hard drive cover (includes 2 captive screws, secured by C-clips)

24 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Description Spare part

number

(1) Optical drive:

Blu-ray ROM DVD±RW Super Multi Double-Layer Drive 603790-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 603789-001

Hard drive (includes hard drive brackets and hard drive cables):

(2) Primary hard drive

(3) Secondary hard drive

640-GB, 7200-rpm 621046-001

500-GB, 7200-rpm 603784-001

320-GB, 7200-rpm 603783-001

1-TB, 5400-rpm 603788-001

750-GB, 5400-rpm 603787-001

640-GB, 5400-rpm 603785-001

Solid-state drive:

300-GB solid-state drive 631146-001

160-GB solid-state drive 603781-001

Hard Drive Hardware Kit (not illustrated, includes primary hard drive bracket and

cable and secondary hard drive bracket and cable)

603772-001

Mass storage devices

25

Miscellaneous parts

Description Spare part

number

AC adapter:

135-W HP Smart AC adapter (PFC RC/V 3-wire) 613155-001

120-W HP Smart AC adapter (PFC RC/V 3-wire) 613154-001

3D glasses with nose pieces 622779-001

Protective case for 3D glasses 622778-001

Power cord:

For use in Australia 490371-011

For use in Brazil 490371-202

For use in Denmark 490371-081

For use in Europe, the Middle East, and Africa 490371-021

For use in India 490371-D61

For use in Italy 490371-061

For use in the People's Republic of China 490371-AA1

For use in South Korea 490371-AD1

For use in Switzerland 490371-111

For use in Thailand 490371-201

For use in the United Kingdom and Singapore 490371-031

For use in the United States and Canada 490371-001

Screw Kit 603797-001

26 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part
number

Description

409371-001 Power cord for use in the United States and Canada

409371-011 Power cord for use in Australia and New Zealand

409371-021 Power cord for use in Europe, the Middle East, and Africa

409371-031 Power cord for use in the United Kingdom and Singapore

409371-061 Power cord for use in Italy

409371-081 Power cord for use in Denmark

409371-111 Power cord for use in Switzerland

409371-201 Power cord for use in Thailand

409371-202 Power cord for use in Brazil

409371-AA1 Power cord for use in the People's Republic of China

409371-AD1 Power cord for use in South Korea

409371-D61 Power cord for use in India

537921-001 Bluetooth module

572509-001 Intel Centrino Advanced-N 6200 802.11a/b/g/n WLAN module

572510-001 Intel Centrino Advanced-N 6200 802.11a/b/g WLAN module

582564-001 Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda, Barbados,

Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands,
and the United States

582564-002 Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Afghanistan, Albania, Algeria,

Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica,
Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic of China, Peru,
the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Sequential part number listing

27

Spare part
number

Description

583053-001 Intel Core i7-820QM 1.73-GHz (SC turbo up to 3.06-GHz), 45W processor (includes replacement

thermal material)

586170-001 Intel Core i7-720QM 1.60-GHz (SC turbo up to 2.80-GHz), 45W processor (includes replacement

thermal material)

593550-001 9-cell, 93-Wh, 2.8-Ah, Li-ion battery

593562-001 6-cell, 62-Wh, 2.8-Ah, Li-ion battery

594187-001 Intel Core i5-520M 2.40-GHz (SC turbo up to 2.93-GHz), 35W processor (includes replacement

thermal material)

594188-001 Intel Core i5-540M 2.53-GHz (SC turbo up to 3.06-GHz), 35W processor (includes replacement

thermal material)

597624-001 Intel Core i5-430M 2.26-GHz (SC turbo up to 2.53-GHz), 35W processor (includes replacement

thermal material)

598856-001 2-GB memory module (PC3, 10600, 1333-MHz)

599092-001 4-GB memory module (PC3, 10600, 1333-MHz)

602745-001 RTC battery

603771-001 System board for use with computer models equipped with an HD+ display assembly (includes 1 GB of

discrete graphics subsystem memory and replacement thermal material)

603772-001 Hard Drive Hardware Kit (includes primary hard drive bracket and cable and secondary hard drive

bracket and cable)

603773-001 17.3-in AG, FG, HD+ display assembly (includes display panel cable, webcam/microphone module

and cable, and 2 wireless antenna cables and transceivers)

603774-001 17.3-in AG, FG, FHD display assembly (includes display panel cable, webcam/microphone module

and cable, and 2 wireless antenna cables and transceivers)

603775-001 Display enclosure (includes logo light and cable)

603776-001 Display Screw Kit (includes Mylar screw covers)

603777-001 Display Cable Kit (includes display panel cable, Bluetooth module cable, and webcam/microphone

module cable)

603778-001 Display Hinge Kit (includes left and right display hinges)

603779-001 Webcam/microphone module

603780-001 Wireless Antenna Kit (includes left and right wireless antenna transceivers and cables)

603781-001 160-GB solid-state drive

603783-001 320-GB, 7200-rpm hard drive (includes hard drive bracket and hard drive cable)

603784-001 500-GB, 7200-rpm hard drive (includes hard drive bracket and hard drive cable)

603785-001 640-GB, 5400-rpm hard drive (includes hard drive bracket and hard drive cable)

603786-001 640-GB, 7200-rpm hard drive (includes hard drive bracket and hard drive cable)

603787-001 750-GB, 5400-rpm hard drive (includes hard drive bracket and hard drive cable)

28 Chapter 3 Illustrated parts catalog

Spare part
number

Description

603788-001 1-TB, 5400-rpm hard drive (includes hard drive bracket and hard drive cable)

603789-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

603790-001 Blu-ray ROM DVD±RW Super Multi Double-Layer Drive

603791-001 Keyboard for use in the United States and Canada (includes keyboard cable and keyboard light cable)

603791-031 Keyboard for use in the United Kingdom and Singapore (includes keyboard cable and keyboard

light cable)

603791-041 Keyboard for use in Germany (includes keyboard cable and keyboard light cable)

603791-051 Keyboard for use in France (includes keyboard cable and keyboard light cable)

603791-061 Keyboard for use in Italy (includes keyboard cable and keyboard light cable)

603791-071 Keyboard for use in Spain (includes keyboard cable and keyboard light cable)

603791-121 Keyboard for use in French Canada (includes keyboard cable and keyboard light cable)

603791-131 Keyboard for use in Portugal (includes keyboard cable and keyboard light cable)

603791-161 Keyboard for use in Latin America (includes keyboard cable and keyboard light cable)

603791-201 Keyboard for use in Brazil (includes keyboard cable and keyboard light cable)

603791-251 Keyboard for use in Russia (includes keyboard cable and keyboard light cable)

603791-281 Keyboard for use in Thailand (includes keyboard cable and keyboard light cable)

603791-291 Keyboard for use in Japan (includes keyboard cable and keyboard light cable)

603791-A41 Keyboard for use in Belgium (includes keyboard cable and keyboard light cable)

603791-AD1 Keyboard for use in South Korea (includes keyboard cable and keyboard light cable)

603791-B31 Keyboard for use in the Netherlands (includes keyboard cable and keyboard light cable)

603791-BG1 Keyboard for use in Switzerland (includes keyboard cable and keyboard light cable)

603791-DH1 Keyboard for use in Denmark, Finland, and Sweden (includes keyboard cable and keyboard

light cable)

603792-001 Base enclosure (includes 5 rubber feet)

603793-001 Top cover (includes TouchPad and cable)

603794-001 Power button board (includes cable)

603795-001 Plastics Kit, includes:

NOTE: See

Plastics Kit on page 24 for more Plastics Kit component information.

603796-001 Speakers (include cable)

603797-001 Screw Kit

603798-001 Rubber Feet Kit (includes 5 rubber feet)

603799-001 Fan/heat sink assembly for use only with Intel Core i5, 35-W processors (includes replacement

thermal material)

Sequential part number listing

29

Spare part
number

Description

603800-001 Subwoofer (includes cable)

604063-001 Display hinge covers

604064-001 USB/Card Reader board (includes cable)

608650-001 Fan/heat sink assembly for use only with Intel Core i7, 45-W processors (includes replacement

thermal material)

609941-001 120-W HP Smart AC adapter (PFC RC/V 3-wire)

612259-001 Intel Core i7-740QM 1.73-GHz (SC turbo up to 2.93-GHz), 45W processor (includes replacement

thermal material)

612260-001 Intel Core i7-840QM 1.86-GHz (SC turbo up to 3.20-GHz), 45W processor (includes replacement

thermal material)

613154-001 120-W HP Smart AC adapter (PFC RC/V 3-wire)

613155-001 135-W HP Smart AC adapter (PFC RC/V 3-wire)

613585-001 Intel Core i5-450M 2.40-GHz (SC turbo), 35W processor (includes replacement thermal material)

617348-001 Power connector cable

618859-001 System board for use with computer models equipped with an FHD display assembly (includes 1 GB of

discrete graphics subsystem memory and replacement thermal material)

619997-001 Broadcom 4312G 802.11b/g WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter

620774-001 System board for use with computer models equipped with HD5850 chipset and 3D display assembly

(includes 1 GB of discrete graphics subsystem memory and replacement thermal material)

620775-001 17.3-in AG, FG, 3D display assembly (includes display panel cable, webcam/microphone module and

cable, and 2 wireless antenna cables and transceivers)

621046-001 640-GB, 7200-rpm hard drive (includes hard drive bracket and hard drive cable)

621336-001 Display enclosure for use with computer models equipped with a 3D display assembly

621337-001 Display Cable Kit for use with computer models equipped with a 3D display assembly

622778-001 Protective case for 3D glasses

622779-001 3D glasses with nose pieces

625825-001 Intel Core i5-580M 2.66-GHz (SC turbo up to 3.33-GHz), 35W processor (includes replacement

thermal material)

625824-001 Intel Core i5-560M 2.66-GHz (SC turbo up to 3.20-GHz), 35W processor (includes replacement

thermal material)

626039-001 Intel Core i5-460M 2.53-GHz (SC turbo up to 2.80-GHz), 35W processor (includes replacement

thermal material)

631146-001 300-GB solid-state drive

631398-001 Infrared emitter board (for use with computer models equipped with a 3D display assembly)

30 Chapter 3 Illustrated parts catalog

4 Removal and replacement

procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.

Preliminary replacement requirements

31

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the

computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the
operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

32 Chapter 4 Removal and replacement procedures

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements

33

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static­safe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

34 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements

35

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 82 screws and screw locks that must be removed, replaced, or loosened when
servicing the computer. Make special note of each screw and screw lock size and location during
removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.

Item Component Description

(1) Product name This is the product name affixed to the front of

the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

each product.

(3) Part number/Product number (p/n) This number provides specific information about the

product’s hardware components. The part number helps
a service technician determine what components and
parts are needed.

36 Chapter 4 Removal and replacement procedures

Item Component Description

(4) Model description This is the alphanumeric identifier used to locate

documents, drivers, and support for the computer.

(5) Warranty period This number describes the duration of the warranty

period for the computer.

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare
part number 603798-001. There are 5 rubber feet that attach to the base enclosure in the locations
illustrated below.

Component replacement procedures

37

Battery

Description Spare part number

9-cell, 93-Wh, 2.8-Ah, Li-ion battery 593550-001

6-cell, 62-Wh, 2.8-Ah, Li-ion battery 593562-001

Before disassembling the computer, follow these steps:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface, with the front toward you.

2.

Slide the battery release latch (1) to release the battery.

3.

Pivot the front edge of the battery (2) upward.

4.

Remove the battery from the computer.

To insert the battery, insert the rear edge of the battery into the battery bay, and pivot the front edge of
the battery downward until it is seated. The battery release latch automatically locks the battery
into place.

38 Chapter 4 Removal and replacement procedures

Primary hard drive

NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector cable.

Description Spare part number

640-GB, 7200-rpm 621046-001

500-GB, 7200-rpm 603784-001

320-GB, 7200-rpm 603783-001

1-TB, 5400-rpm 603788-001

750-GB, 5400-rpm 603787-001

640-GB, 5400-rpm 603785-001

300-GB solid-state drive 631146-001

160-GB solid-state drive 603781-001

Hard Drive Hardware Kit (includes primary hard drive bracket and cable and secondary hard drive
bracket and cable)

603772-001

Before removing the primary hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the memory module compartment cover (see

Memory module on page 43).

6. Remove the hard drive cover (see

Primary hard drive on page 39).

Component replacement procedures

39

Remove the primary hard drive:

1. Loosen the two captive Phillips screws that secure the hard drive cover to the computer.

2. Pivot the front edge of the hard drive cover upward.

3. Remove the hard drive cover. The hard drive cover is included in the Plastics Kit, spare part

number 603795-001.

4. Disconnect the primary hard drive cable from the system board.

40 Chapter 4 Removal and replacement procedures

5.

Use the Mylar tabs to remove the primary hard drive from the computer.

6. If it is necessary to replace the primary hard drive bracket, remove the four Phillips PM3.0×3.0

screws (1) that secure the bracket to the primary hard drive.

7.

Lift the primary hard drive bracket straight up (2) and remove the bracket from the hard drive.

8. If it is necessary to replace the primary hard drive isolators, disconnect the isolators from the hard

drive bracket. The primary hard drive bracket and isolators are included in the Hard Drive
Hardware Kit, spare part number 603772-001.

Reverse this procedure to reassemble and install the primary hard drive.

Component replacement procedures

41

RTC battery

Description Spare part number

RTC battery 602745-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the hard drive cover (see

Primary hard drive on page 39).

Remove the RTC battery:

▲

Remove the RTC battery from the socket on the system board.

Reverse this procedure to install the RTC battery. When installing the RTC battery, make sure the “+”
sign faces up.

42 Chapter 4 Removal and replacement procedures

Memory module

Description Spare part number

4-GB (PC3, 10600, 1333-MHz) 599092-001

2-GB (PC3, 10600, 1333-MHz) 598856-001

Before removing a memory module, follow these steps:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the hard drive cover (see

Primary hard drive on page 39).

Remove the memory module:

1. Loosen the two captive Phillips screws (1) that secure the memory module compartment cover to

the computer.

2. Pivot the front edge of the memory module compartment cover (2) upward.

3. Remove the memory module compartment cover. The memory module compartment cover is

included in the Plastics Kit, spare part number 603795-001.

NOTE: The top memory module slot contains the expansion memory module. The memory

module slot contains the primary memory module.

4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The memory module tilts up.)

Component replacement procedures

43

5.

Remove the memory module (2) by pulling it away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the

memory module slot.

Reverse this procedure to install a memory module.

44 Chapter 4 Removal and replacement procedures

Secondary hard drive

NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector cable.

Description Spare part number

640-GB, 7200-rpm 603786-001

500-GB, 7200-rpm 603784-001

320-GB, 7200-rpm 603783-001

1-TB, 5400-rpm 603788-001

750-GB, 5400-rpm 603787-001

640-GB, 5400-rpm 603785-001

300-GB solid-state drive 631146-001

160-GB solid-state drive 603781-001

Hard Drive Hardware Kit (includes primary hard drive bracket and cable and secondary hard drive
bracket and cable)

603772-001

Before removing the secondary hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the hard drive cover (see

Primary hard drive on page 39).

6. Remove the memory module compartment cover (see

Memory module on page 43).

Component replacement procedures

45

Remove the secondary hard drive:

1. Disconnect the secondary hard drive cable from the system board, and then release the cable

from the clips and routing channel built into the base enclosure.

2. Remove the four Phillips PM2.5×6.0 screws that secure the secondary hard drive to the computer.

3. Use the Mylar tab (1) to lift the rear edge of the secondary hard drive until it rests at an angle.

46 Chapter 4 Removal and replacement procedures

4.

Remove the secondary hard drive (2) by sliding it up and away from the computer at an angle.

5. If it is necessary to replace the secondary hard drive bracket, remove the four Phillips PM3.0×3.0

screws (1) that secure the bracket to the secondary hard drive.

6.

Lift the secondary hard drive bracket straight up (2) and remove the bracket from the hard drive.

Component replacement procedures

47

7.

If it is necessary to replace the secondary hard drive connector cable, disconnect the cable from
the hard drive. The secondary hard drive bracket and secondary hard drive connector cable are
included in the Hard Drive Hardware Kit, spare part number 603772-001.

Reverse this procedure to reassemble and install the primary hard drive.

48 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number

Broadcom 4312G 802.11b/g WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter 619997-001

Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda, Barbados,
Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago,
the U.S. Virgin Islands, and the United States

582564-001

Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy,
the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia,
Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People’s Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe

582564-002

Intel Centrino Advanced-N 6200 802.11a/b/g/n WLAN module 572509-001

Intel Centrino Advanced-N 6200 802.11a/b/g WLAN module 572510-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove the
module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the memory module compartment cover (see

Memory module on page 43).

Component replacement procedures

49

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal.

The 2/gray WLAN antenna cable is connected to the WLAN module 2/Aux terminal.

2. Remove the two Phillips PM2.0×4.0 screws (2) that secure the WLAN module to the system

board. (The WLAN module tilts up.)

3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion of the

WLAN module into the WLAN module slot.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective

sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

50 Chapter 4 Removal and replacement procedures

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable.

Description Spare part number

For use in Belgium 603791-A41

For use in Brazil 603791-201

For use in Denmark, Finland, and Sweden 603791-DH1

For use in France 603791-051

For use in French Canada 603791-121

For use in Germany 603791-041

For use in Italy 603791-061

For use in Japan 603791-291

For use in Latin America 603791-161

For use in the Netherlands 603791-B31

For use in Portugal 603791-131

For use in Russia 603791-251

For use in South Korea 603791-AD1

For use in Spain 603791-071

For use in Switzerland 603791-BG1

For use in Thailand 603791-281

For use in the United Kingdom and Singapore 603791-031

For use in the United States and Canada 603791-001

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the memory module compartment cover (see

Memory module on page 43).

Component replacement procedures

51

Remove the keyboard:

1. Remove the three Phillips PM 2.5×5.0 screws (1) and the Phillips PM 2.5×7.0 (2) screw that

secure the keyboard to the computer.

2.

Lift the rear edge of the keyboard (1) until it rests at an angle.

3.

Slide the keyboard (2) toward the display until the tabs on the front edge of keyboard disengage
from the slots in the top cover.

4. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and

then disconnect the keyboard cable (2) from the system board.

52 Chapter 4 Removal and replacement procedures

5.

Release the ZIF connector (3) to which the keyboard light cable is attached, and then disconnect
the keyboard light cable (2) from the system board.

6. Remove the keyboard.

Reverse this procedure to install the keyboard.

Top cover

Description Spare part number

Top cover (includes TouchPad and cable) 603793-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4.

Remove the battery (see

Battery on page 38).

5. Remove the memory module compartment cover (see

Memory module on page 43).

6. Remove the keyboard (see

Keyboard on page 51).

Remove the top cover:

1. Turn the computer upside down, with the front toward you.

2. Remove the four rubber feet (1) from the base enclosure. The rubber feet are included in the

Rubber Feet Kit, spare part number 603798-001.

Component replacement procedures

53

3.

Remove the eight Phillips PM2.5×8.0 screws (2) that secure the top cover to the computer.

4.

Remove the three Phillips PM2.5×5.0 screws (3) that secure the top cover to the computer in the
battery bay.

5. Turn the computer display-side up, with the front toward you.

6. Open the computer as far as it will open.

7.

Release the ZIF connector (1) to which the power button board cable is attached, and then
disconnect the power button board cable from the system board.

8. Release the ZIF connector (2) to which the TouchPad cable is attached, and then disconnect the

TouchPad cable from the system board.

9. Remove the two Phillips PM2.5×5.0 screws (3) that secure the top cover to computer.

10. Lift the rear edge of the top cover (1) until it rests at an angle.

54 Chapter 4 Removal and replacement procedures

11.

Remove the top cover (2).

Reverse this procedure to install the top cover.

Component replacement procedures

55

Power button board

Description Spare part number

Power button board (includes cable) 603794-001

Before removing the power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38), and then remove the following components:

a. memory module compartment cover (see

Memory module on page 43)

b.

Keyboard (see

Keyboard on page 51)

c. Top cover (see

Top cover on page 53)

Remove the power button board:

1. Turn the top cover upside down, with the front toward you.

2. Remove the two Phillips PM2.5×5.0 screws (1) that secure the power button board to the

top cover.

3. Remove the power button board (2).

Reverse this procedure to install the power button board.

56 Chapter 4 Removal and replacement procedures

USB/Card Reader board

Description Spare part number

USB/Card Reader board (includes cable) 604064-001

Before removing the USB/Card Reader board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38), and then remove the following components:

a. memory module compartment cover (see

Memory module on page 43)

b.

Keyboard (see

Keyboard on page 51)

c. Top cover (see

Top cover on page 53)

Remove the processor USB/Card Reader board:

1. Release the ZIF connector to which the USB/Card Reader board cable is connected, and then

disconnect the USB/Card Reader board cable (1) from the system board.

2. Release the USB/Card Reader board cable (2) from the base enclosure. (The USB/Card Reader

board cable is attached to the base enclosure with double-sided tape).

3. Remove the two Phillips PM2.5×5.0 screws (3) that secure the USB/Card Reader board to the

base enclosure.

Component replacement procedures

57

4.

Remove the USB/Card Reader board (4).

Reverse this procedure to install the USB/Card Reader board.

Optical drive

NOTE: The optical drive spare part kit includes a optical drive bracket.

Description Spare part number

Blu-ray ROM DVD±RW Super Multi Double-Layer Drive 603790-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 603789-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38), and then remove the following components:

a. memory module compartment cover (see

Memory module on page 43)

b. Keyboard (see

Keyboard on page 51)

c. Top cover (see

Top cover on page 53)

58 Chapter 4 Removal and replacement procedures

Remove the optical drive:

1. Remove the three Phillips PM2.5×5.0 screws (1) that secure the optical drive to the computer.

2. Slide the optical drive (2) to the right to disconnect it from the system board.

3.

Remove the optical drive (3) by lifting it straight up.

Reverse this procedure to install the optical drive.

Component replacement procedures

59

Power connector cable

Description Spare part number

Power connector cable 617348-001

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38), and then remove the following components:

a. memory module compartment cover (see

Memory module on page 43)

b.

Keyboard (see

Keyboard on page 51)

c. Top cover (see

Top cover on page 53)

Remove the power connector cable:

1. Disconnect the power cable (1) from the system board.

2. Release the power cable from the clips (2) built into the base enclosure.

3. Remove the Phillips PM2.5×5.0 screw (3) that secures the power connector to the base enclosure.

4. Release the power connector (4) from the clip built into the base enclosure.

5.

Remove the power connector cable.

Reverse this procedure to install the power connector cable.

60 Chapter 4 Removal and replacement procedures

System board

NOTE: The system board spare part kit includes replacement thermal material.

Description Spare part number

For use with computer models equipped with a 3D display assembly (includes 1 GB of discrete
graphics subsystem memory)

620774-001

For use with computer models equipped with an FHD display assembly (includes 1 GB of discrete
graphics subsystem memory)

618859-001

For use with computer models equipped with an HD+ display assembly (includes 1 GB of discrete
graphics subsystem memory)

603771-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38), and then remove the following components:

a. Hard drives (see

Primary hard drive on page 39 and see Secondary hard drive on page 45)

b. memory module compartment cover (see

Memory module on page 43)

c. Keyboard (see

Keyboard on page 51)

d. Top cover (see

Top cover on page 53)

e. Optical drive (see

Optical drive on page 58)

When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:

●

RTC battery (see

RTC battery on page 42)

●

Memory modules (see

Memory module on page 43)

●

WLAN module (see

WLAN module on page 49)

●

Fan/heat sink assembly (see

Fan/heat sink assembly on page 65)

●

Processor (see

Processor on page 67)

Component replacement procedures

61

Remove the system board:

1. Disconnect the following cables from the system board:

(1) Bluetooth module cable

(2) Display panel cable

(3) USB/Card Reader board cable

(4) Speaker cable

62 Chapter 4 Removal and replacement procedures

2.

Disconnect the subwoofer cable (1) and the power connector cable (2) from the system board.

3. Remove the two Phillips PM2.5×5.0 screws that secure the system board to the base enclosure.

4. Use the optical drive connector (1) to lift the right side of the system board (2) until it rests at

an angle.

Component replacement procedures

63

5.

Remove the system board (3) by sliding it up and to the right at an angle.

Reverse this procedure to install the system board.

64 Chapter 4 Removal and replacement procedures

Fan/heat sink assembly

NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material.

Description Spare part number

For use only with Intel Core i7, 45-W processors 608650-001

For use only with Intel Core i5, 35-W processors 603799-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of

the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan/heat sink assembly, follow these steps:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38), and then remove the following components:

a. Hard drives (see

Primary hard drive on page 39 and see Secondary hard drive on page 45)

b. memory module compartment cover (see

Memory module on page 43)

c. Keyboard (see

Keyboard on page 51)

d.

Top cover (see

Top cover on page 53)

e. Optical drive (see

Optical drive on page 58)

f. System board (see

System board on page 61)

Remove the fan/heat sink assembly:

1. Turn the system board upside down with the front toward you.

2. Disconnect the fan cable (1) from the system board.

3. Loosen the seven captive screws (2) that secure the fan/heat sink assembly to the system board.

NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink

assembly and system board components, it may be necessary to move the fan/heat sink assembly
from side to side to detach it.

Component replacement procedures

65

4.

Remove the fan/heat sink assembly (3).

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink

assembly and the system board each time the fan/heat sink assembly is removed:

●

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

Thermal pads are used on the graphics subsystem chip (3) and the heat sink section (4) that
services it

●

Thermal pads are used on the system board capacitors (5) and the heat sink section (6) that
services them

Replacement thermal material is included with all fan/heat sink assembly, system board, and processor
spare part kits.

Reverse this procedure to install the fan/heat sink assembly.

66 Chapter 4 Removal and replacement procedures

Processor

NOTE: The processor spare part kit includes replacement thermal material.

Description Spare part number

Intel Core i7-840QM 1.86-GHz (SC turbo up to 3.20-GHz), 45-W processor 612260-001

Intel Core i7-820QM 1.73-GHz (SC turbo up to 3.06-GHz), 45-W processor 583053-001

Intel Core i7-740QM 1.73-GHz (SC turbo up to 2.93-GHz), 45-W processor 612259-001

Intel Core i7-720QM 1.60-GHz (SC turbo up to 2.80-GHz), 45-W processor 586170-001

Intel Core i5-580M 2.66-GHz (SC turbo up to 3.33-GHz), 35-W processor 625825-001

Intel Core i5-560M 2.66-GHz (SC turbo up to 3.20-GHz), 35-W processor 625824-001

Intel Core i5-540M 2.53-GHz (SC turbo up to 3.06-GHz), 35-W processor 594188-001

Intel Core i5-520M 2.40-GHz (SC turbo up to 2.93-GHz), 35-W processor 594187-001

Intel Core i5-460M 2.53-GHz (SC turbo up to 2.80-GHz), 35-W processor 626039-001

Intel Core i5-450M 2.40-GHz (SC turbo), 35-W processor 613585-001

Intel Core i5-430M 2.26-GHz (SC turbo up to 2.53-GHz), 35-W processor 597624-001

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38), and then remove the following components:

a. Hard drives (see

Primary hard drive on page 39 and see Secondary hard drive on page 45)

b. memory module compartment cover (see

Memory module on page 43)

c. Keyboard (see

Keyboard on page 51)

d. Top cover (see

Top cover on page 53)

e. Optical drive (see

Optical drive on page 58)

f. System board (see

System board on page 61)

Remove the processor:

1.

Turn the processor locking screw (1) one-half turn counterclockwise, until you hear a click.

Component replacement procedures

67

2.

Lift the processor (2) straight up, and remove it.

NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4)

embossed on the processor socket when you install the processor.

Reverse this procedure to install the processor.

68 Chapter 4 Removal and replacement procedures

Speakers

Description Spare part number

Speakers (include cable) 603796-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the memory module compartment cover (see

Memory module on page 43).

6.

Remove the top cover (see

Top cover on page 53).

Remove the speakers:

1. Disconnect the speaker cable (1) from the system board.

2. Remove the speakers (2).

Reverse this procedure to install the speakers.

Component replacement procedures

69

Subwoofer

Description Spare part number

Subwoofer (includes cable) 603800-001

Before removing the subwoofer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38), and then remove the following components:

a. Hard drive cover (see

Primary hard drive on page 39)

b.

memory module compartment cover (see

Memory module on page 43).

c. Keyboard (see

Keyboard on page 51)

d. Top cover (see

Top cover on page 53)

e. System board (see

System board on page 61)

Remove the subwoofer:

1. Release the wireless antenna cables from the clips built into the subwoofer (1) and the base

enclosure (2).

2. Remove the three Phillips PM2.5×5.0 broad head screws (3) that secure the subwoofer to the

base enclosure.

70 Chapter 4 Removal and replacement procedures

3.

Remove the subwoofer (4).

NOTE: When removing the subwoofer, make note of the location of the isolators (5) that are

installed in screw holes.

Reverse this procedure to install the subwoofer.

Display assembly

NOTE: The display assembly spare part kit includes a display panel cable, webcam/microphone

module and cable, and 2 wireless antenna cables and transceivers.

Description Spare part number

17.3-in AG, FG, 3D 620775-001

17.3-in AG, FG, FHD 603774-001

17.3-in AG, FG, HD+ 603773-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38), and then remove the following components:

a. Hard drive cover (see

Primary hard drive on page 39)

b. memory module compartment cover (see

Memory module on page 43).

Component replacement procedures

71

c.

Keyboard (see

Keyboard on page 51)

d. Top cover (see

Top cover on page 53)

Remove the display assembly:

1. Disconnect the display panel cable (1) from the system board and release the cable from

the clip (2) built into the base enclosure.

2.

Disconnect the Bluetooth module cable (3) from the system board.

3. Release the wireless antenna cables (4) from the opening in the base enclosure.

4. Release the wireless antenna cables from the clips built into the base enclosure (5)

and subwoofer (6).

CAUTION: Support the display assembly when removing the following screws. Failure to

support the display assembly can result in damage to the display assembly and other
computer components.

5. Remove the four Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer.

6. Remove the display assembly (2).

72 Chapter 4 Removal and replacement procedures

7.

If it is necessary to replace the display enclosure or any of the display assembly
internal components:

a. Remove the Mylar screw covers (1). The screw covers are included in the Display Screw Kit,

spare part number 603776-001.

b. Remove the two Phillips PM2.5×5.0 screws (2) that secure the display enclosure to the

display assembly.

c.

Lift the bottom edge of the display bezel/panel assembly (1) until it rests at a slight angle.

d. Disconnect the logo light cable (2) from the display panel cable.

e. Release the wireless antenna cables (3) from the right display hinge.

f. Remove the display bezel/panel assembly (4).

g. Set the display enclosure aside. The display enclosure is available using spare part number

603775-001.

Component replacement procedures

73

8.

If it is necessary to replace the webcam/microphone module:

a. Remove the Phillips PM2.0×4.0 screw (1) that secures the webcam/microphone module to

the display bezel.

b. Release the webcam/microphone module (2) as far as the webcam/microphone

module allows.

c. Disconnect the webcam/microphone module cable (3) from the webcam/

microphone module.

d. Remove the webcam/microphone module. The webcam/microphone module is available

using spare part number 603779-001.

9. If it is necessary to replace the Bluetooth module:

a. Detach the Bluetooth module (1) from the display bezel. (The Bluetooth module is attached to

the display bezel using double-sided tape).

74 Chapter 4 Removal and replacement procedures

b.

Disconnect the Bluetooth module cable (2) from the Bluetooth module.

c. Remove the Bluetooth module. The Bluetooth module is available using spare part number

537921-001.

10. If it is necessary to replace the display panel cable:

a. Release the support strip (1) that secures the display panel cable to the display panel.

b. Release the display panel cable from the clips (2) and routing channel built into the

display bezel.

c. Disconnect the display panel cable (3) from the display panel.

d. Remove the display panel cable. The display panel cable is available using spare part

numbers 621337-001 (for use with computer models equipped with a 3D display assembly)
and 603777-001 (for use with computer models equipped with an FHD or HD+ display
assembly), and includes the webcam cable and Bluetooth module cable.

Component replacement procedures

75

11.

If it is necessary to replace the display hinges and hinge covers:

a. Remove the two Phillips PM2.0×4.0 screws (1) that secure the hinge covers to the

display bezel.

b. Remove the hinge covers (2).

c. Remove the six Phillips PM2.5×5.0 screws (1) that secure the hinges to the display panel.

d. Remove the four Phillips PM2.0×4.0 screws (2) that secure the hinges to the display panel.

e. Remove the hinges (3). The hinge covers are available using spare part number

604063-001. The hinges are available using spare part number 603778-001.

76 Chapter 4 Removal and replacement procedures

12.

If it is necessary to replace the wireless antenna cables and transceivers:

a. Release the wireless antenna cables from the clips and routing channel built into the

display enclosure.

b. Release the two pieces of tape that secure the wireless antenna cables to the

display enclosure.

c. Release the tabs built into the display enclosure that secure the wireless antenna cables.

d. Remove the two Phillips PM2.0×4.0 screws that secure the wireless antenna transceivers to

the display enclosure.

e. Remove the wireless antenna cables and transceivers. The wireless antenna cables and

transceivers are available in the Wireless Antenna Kit, spare part number 603780-001.

Reverse this procedure to reassemble and install the display assembly.

Component replacement procedures

77

5 Setup Utility (BIOS)

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility
includes settings for the types of peripherals installed, the startup sequence of the computer, and the
amount of system and extended memory.

CAUTION: Use extreme care when making changes in Setup Utility. Errors can prevent the computer

from operating properly.

Starting Setup Utility

NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility.

●

Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is
displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f10.

Using Setup Utility

Changing the language of Setup Utility

1. Start Setup Utility.

2.

Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5.

To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.

Your change takes effect immediately.

78 Chapter 5 Setup Utility (BIOS)

Navigating and selecting in Setup Utility

Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and
selection are by keystroke.

●

To choose a menu or a menu item, use the arrow keys.

●

To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either
the arrow keys or f5 and f6.

●

To select an item, press enter.

●

To close a text box or return to the menu display, press esc.

●

To display additional navigation and selection information while Setup Utility is open, press f1.

Display system information

1. Start Setup Utility.

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

Restoring factory default settings in Setup Utility

1. Start Setup Utility.

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.

3. When the Setup Confirmation is displayed, press enter.

4.

To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.

The Setup Utility factory settings take effect when the computer restarts.

NOTE: Your password, security, and language settings are not changed when you restore the

factory settings.

Exiting Setup Utility

●

To exit Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.

●

To exit Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.

Using Setup Utility

79

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site.

Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn

+esc (if you are already in Windows) or by using Setup Utility.

1.

Start Setup Utility.

2. If the system information is not displayed, use the arrow keys to select the Main menu.

BIOS and other system information is displayed.

3. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then

press enter.

80 Chapter 5 Setup Utility (BIOS)

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC
adapter. Do not download or install a BIOS update while the computer is running on battery power,
docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1.

Access the page on the HP Web site that provides software for your computer:

Windows 7—Select Start > Help and Support > Maintain.

Windows XP—Select Start > Help and Support, and then select the software and

drivers update.

2. Follow the on-screen instructions to identify your computer and access the BIOS update you want

to download.

3. At the download area, follow these steps:

a. Identify the BIOS update that is later than the BIOS version currently installed on your

computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update is
downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:

1. Windows 7—Open Windows Explorer by selecting Start > Computer.

Windows XP—Open Windows Explorer by selecting Start > My Computer.

2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

Updating the BIOS

81

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

82 Chapter 5 Setup Utility (BIOS)

6 Specifications

Computer specifications

416 275 31.7 38.7 3710 8.16 Metric U.S.

Dimensions

Width 41.6 cm 16.38 in

Depth 27.5 cm 10.83 in

Height (front to back) 3.2 cm to 3.9 cm 1.25 in to 1.52 in

Weight 3.71 kg 8.18 lbs

Input power

Operating voltage 19.0 V dc @ 4.74 A – 90 W

Operating current 4.74 A

Temperature

Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity

Operating 10% to 90%

Nonoperating 5% to 90%

Maximum altitude (unpressurized)

Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft

Shock

Operating 125 g, 2 ms, half-sine

Nonoperating 200 g, 2 ms, half-sine

Random vibration

Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate

Computer specifications

83

416 275 31.7 38.7 3710 8.16 Metric U.S.

Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this

range of temperatures.

17.3-inch, WVA, FHD, LED AntiGlare display
specifications

Metric U.S.

Dimensions

Width 24.83 cm 9.78 in

Depth 38.77 cm 15.26 in

Diagonal 43.96 cm 17.31 in

Number of colors Up to 16.8 million, 72% color gamut

Contrast ratio 200:1 (typical)

Brightness 300 nits (typical)

Backlight LED

Character display 80 × 25

Total power consumption 6.0 W

Viewing angle +/-65 horizontal, +/-50° vertical (typical)

84 Chapter 6 Specifications

17.3-inch, SVA, HD+, LED AntiGlare display
specifications

Metric U.S.

Dimensions

Width 24.83 cm 9.78 in

Depth 38.77 cm 15.26 in

Diagonal 43.96 cm 17.31 in

Number of colors Up to 16.8 million, 45 to 60% color gamut

Contrast ratio 200:1 (typical)

Brightness 200 nits (typical)

Backlight LED

Character display 80 × 25

Total power consumption 6.0 W

Viewing angle +/-65 horizontal, +/-50° vertical (typical)

17.3-inch, SVA, HD+, LED AntiGlare display specifications

85

Hard drive specifications

1-TB* 750-GB* 640-GB* 500-GB* 320-GB*

Dimensions

Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm

Width 70 mm 70 mm 70 mm 70 mm 70 mm

Weight 101 g 101 g 101 g 101 g 101 g

Interface type SATA SATA SATA SATA SATA

Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec

Security ATA security ATA security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track 3 ms 3 ms 3 ms 3 ms 3 ms

Average 13 ms 13 ms 13 ms 13 ms 13 ms

Maximum 24 ms 24 ms 24 ms 24 ms 24 ms

Disk rotational speed 5400 rpm 5400 rpm 7200 and

5400 rpm

7200 rpm 7200 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

86 Chapter 6 Specifications

Blu-ray ROM DVD±RW Super Multi Double-Layer
Drive specifications

Applicable disc Read: Write:

BD-ROM, BD-ROM-DL, BD-R, BD-R-DL,

BD-RE, BD-RE-DL, DVD-ROM, DVD+R,
DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL,
DVD-RW, DVD-RAM (Ver.2), CD-DA,
CD-ROM (mode 1 and mode 2), CD­ROM XA (mode 2, form 1 and form 2),
Photo CD (single and multiple sessions),
CD Extra, CD-R, CD-RW, and CD-TEXT

DVD-RAM (Ver.2), DVD+R, DVD-R, CD­R, and CD-ROM

Access time BD DVD

Random < 230 ms < 180 ms

Cache buffer 4.5 MB

Data transfer rate

2X BD-RAM 9 MB/sec

8X DVD 2,400 KB/sec

16X CD-R 2,400 KB/sec

16X CD-RW 2,400 KB/sec

Blu-ray ROM DVD±RW Super Multi Double-Layer Drive specifications

87

DVD±RW and CD-RW Super Multi Double-Layer
Combo Drive specifications

Applicable disc Read: Write:

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,

CD-ROM, CD-ROM XA, MIXED MODE
CD, CD-I, CD-I Bridge (Photo-CD, Video
CD), Multisession CD, CD-EXTRA,
Portfolio, CD-R, CD-RW), CD-R, CD-RW,
DVD-ROM (DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM

CD-R and CD-RW

DVD+R, DVD+RW, DVD-R, DVD-RW,
DVD-RAM

Access time CD DVD

Random < 175 ms < 230 ms

Cache buffer 2.5 MB

Data transfer rate

24X CD-ROM 3,600 KB/sec

8X DVD 10,800 KB/sec

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8X DVD+R 10,800 KB/sec

4X DVD+RW 5,400 KB/sec

8X DVD-R 10,800 KB/sec

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

Transfer mode Multiword DMA Mode

88 Chapter 6 Specifications

7 Backup and recovery

Recovery after a system failure is as good as your most recent backup. HP recommends that you create
recovery discs immediately after software setup. As you add new software and data files, you should
continue to back up your system on a regular basis to maintain a reasonably current backup.

Tools provided by the operating system and HP Recovery Manager software are designed to help you
with the following tasks for safeguarding your information and restoring it in case of a computer failure:

●

Creating a set of recovery discs (Recovery Manager software feature)

●

Backing up your information

●

Creating system restore points

●

Recovering a program or driver

●

Performing a full system recovery (from the partition or recovery discs)

NOTE: Recovery discs have been included if your computer does not have a partition. Use these

discs to recover your operating system and software. To check for the presence of a recovery
partition, select Start, right-click Computer, click Manage, and then click Disk Management. If the
partition is present, an HP Recovery drive is listed in the window.

89

Recovery discs

HP recommends that you create recovery discs to be sure that you can restore your computer to its
original factory state if the hard drive fails, or if for any reason you cannot recover using the recovery
partition tools. Create these discs after setting up the computer for the first time.

Handle these discs carefully and keep them in a safe place. The software allows the creation of only
one set of recovery discs.

NOTE: If your computer does not include an integrated optical drive, you can use an optional

external optical drive (purchased separately) to create recovery discs, or you can purchase recovery
discs for your computer from the HP Web site. If you use an external optical drive, it must be connected
directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.

Guidelines:

●

Purchase high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. DVDs and BDs have
a much higher storage capacity than CDs. If you use CDs, up to 20 discs may be required,
whereas only a few DVDs or BDs are required.

NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE

(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.

●

The computer must be connected to AC power during this process.

●

Only one set of recovery discs can be created per computer.

●

Number each disc before inserting it into the optical drive.

●

If necessary, you can exit the program before you have finished creating the recovery discs. The
next time you open Recovery Manager, you will be prompted to continue the disc
creation process.

To create a set of recovery discs:

1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation.

2. Follow the on-screen instructions.

90 Chapter 7 Backup and recovery