HP ENVY 15t-k000 User Manual

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User Guide

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AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: May 2014

Document Part Number: 764149-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details.

To access the latest user guide, go to

http://www.hp.com/support, and select your

country. Select Drivers & Downloads, and then follow the on-screen instructions.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

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Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

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iv Safety warning notice

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Processor configuration setting (select models only)

WARNING! Select computer models are configured with an Intel® Bay Trail-M processor and a

Windows® operating system. Do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory reset to restore the original settings.

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vi Processor configuration setting (select models only)

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Table of contents

1 Starting right ...................................................................................................................................................... 1

Visit the HP Apps Store ........................................................................................................................ 1

Best practices ....................................................................................................................................... 1

Fun things to do .................................................................................................................................... 2

More HP resources .............................................................................................................................. 3

2 Getting to know your computer ......................................................................................................................... 5

Finding your hardware and software information ................................................................................. 5

Locating hardware ............................................................................................................... 5

Locating software ................................................................................................................. 5

Right side ............................................................................................................................................. 6

Left side ................................................................................................................................................ 9

Display ................................................................................................................................................ 12

Top ..................................................................................................................................................... 13

TouchPad .......................................................................................................................... 13

Lights ................................................................................................................................. 14

Buttons, speakers, and fingerprint reader .......................................................................... 15

Keys ................................................................................................................................... 16

Bottom ................................................................................................................................................ 17

Labels ................................................................................................................................................. 18

3 Connecting to a network ................................................................................................................................. 19

Connecting to a wireless network ....................................................................................................... 19

Using the wireless controls ................................................................................................ 19

Using the wireless button .................................................................................. 19

Using operating system controls ....................................................................... 19

Sharing data and drives and accessing software .............................................................. 20

Using a WLAN ................................................................................................................... 20

Using an Internet service provider .................................................................... 20

Setting up a WLAN ............................................................................................ 21

Configuring a wireless router ............................................................................ 21

Protecting your WLAN ....................................................................................... 21

Connecting to a WLAN ...................................................................................... 22

Using Bluetooth wireless devices (select models only) ..................................................... 22

Connecting to a wired network ........................................................................................................... 23

Connecting to a local area network (LAN) ......................................................................... 23

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4 Enjoying entertainment features ..................................................................................................................... 24

Multimedia features ............................................................................................................................ 24

Using the webcam .............................................................................................................................. 26

Using audio ........................................................................................................................................ 26

Connecting speakers ......................................................................................................... 26

Connecting headphones and microphones ....................................................................... 26

Using Beats Audio ............................................................................................................. 27

Accessing Beats Audio Control Panel ............................................................... 27

Enabling and disabling Beats Audio .................................................................. 27

Testing your audio features ............................................................................................... 27

Using video ......................................................................................................................................... 27

Connecting video devices by using an HDMI cable ........................................................... 28

Setting up HDMI audio ...................................................................................... 28

Discovering and connecting to Miracast-compatible wireless displays (select models

only) ................................................................................................................................... 29

5 Navigating the screen ..................................................................................................................................... 30

Using the TouchPad and gestures ..................................................................................................... 30

Tapping .............................................................................................................................. 31

Scrolling ............................................................................................................................. 32

2-finger pinch zoom ........................................................................................................... 33

2-finger click ....................................................................................................................... 34

Rotating (select models only) ............................................................................................ 35

Close an app ...................................................................................................................... 36

Edge swipes ...................................................................................................................... 37

Display and select a charm ............................................................................... 37

Reveal and select open apps ............................................................................ 39

Display the Customize icon ............................................................................... 40

Switch between open apps ............................................................................... 41

Using touch screen gestures (select models only) ............................................................................. 42

One-finger slide ................................................................................................................. 42

Tapping .............................................................................................................................. 43

2-finger pinch zoom ........................................................................................................... 44

Rotating ............................................................................................................................. 45

Edge swipes ...................................................................................................................... 46

Right-edge swipe .............................................................................................. 46

Left-edge swipe ................................................................................................. 46

Top-edge swipe and bottom-edge swipe .......................................................... 47

Using the keyboard and mouse .......................................................................................................... 47

Using the keys ................................................................................................................... 47

Using the action keys ........................................................................................ 47

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Using Windows shortcut keys ........................................................................... 48

Using the hot keys ............................................................................................. 49

Using the integrated numeric keypad ................................................................................ 49

6 Managing power ............................................................................................................................................. 50

Initiating Sleep and Hibernation ......................................................................................................... 50

Manually initiating and exiting Sleep .................................................................................. 51

Manually initiating and exiting Hibernation (select models only) ....................................... 51

Setting password protection on wakeup ............................................................................ 51

Using the power meter and power settings ........................................................................................ 52

Running on battery power .................................................................................................................. 52

Removing a user-replaceable battery ................................................................................ 52

Finding battery information ................................................................................................ 53

Conserving battery power .................................................................................................. 53

Identifying low battery levels .............................................................................................. 53

Resolving a low battery level ............................................................................................. 54

Resolving a low battery level when external power is available ........................ 54

Resolving a low battery level when no power source is available ..................... 54

Resolving a low battery level when the computer cannot exit Hibernation ....... 54

Storing a user-replaceable battery ..................................................................................... 54

Disposing of a user-replaceable battery ............................................................................ 54

Replacing a user-replaceable battery ................................................................................ 55

Running on external AC power .......................................................................................................... 55

Troubleshooting power problems ...................................................................................... 55

HP CoolSense .................................................................................................................................... 56

Refreshing your software content with Intel Smart Connect Technology (select models only) .......... 56

Shutting down (turning off) the computer ........................................................................................... 56

Hybrid Graphics and AMD Dual Graphics (select models only) ......................................................... 57

Using Hybrid Graphics (select models only) ...................................................................... 57

Using AMD Dual Graphics (select models only) ................................................................ 58

7 Maintaining your computer .............................................................................................................................. 59

Improving performance ...................................................................................................................... 59

Handling drives .................................................................................................................. 59

Using HP 3D DriveGuard ................................................................................................... 59

Identifying HP 3D DriveGuard status ................................................................ 60

Using Disk Defragmenter ................................................................................................... 60

Using Disk Cleanup ........................................................................................................... 60

Updating programs and drivers .......................................................................................................... 61

Cleaning your computer ..................................................................................................................... 61

Cleaning procedures .......................................................................................................... 61

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Cleaning the display (All-in-Ones or Notebooks) .............................................. 61

Cleaning the sides or cover ............................................................................... 62

Cleaning the TouchPad, keyboard, or mouse ................................................... 62

Traveling with or shipping your computer ........................................................................................... 62

8 Securing your computer and information ........................................................................................................ 64

Using passwords ................................................................................................................................ 64

Setting Windows passwords .............................................................................................. 65

Setting Setup Utility (BIOS) passwords ............................................................................. 65

Using the fingerprint reader ................................................................................................................ 65

Using HP SimplePass ........................................................................................................ 66

Registering fingerprints ..................................................................................... 66

Using your registered fingerprint to log on to Windows ..................................... 66

Using Internet security software ......................................................................................................... 66

Using antivirus software ..................................................................................................... 66

Using firewall software ....................................................................................................... 67

Installing software updates ................................................................................................................. 67

Installing critical security updates ...................................................................................... 67

Installing HP and third-party software updates .................................................................. 67

Securing your wireless network .......................................................................................................... 67

Backing up your software applications and information ..................................................................... 68

Using an optional security cable lock ................................................................................................. 68

9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ............................................................ 69

Starting Setup Utility (BIOS) ............................................................................................................... 69

Updating the BIOS ............................................................................................................................. 69

Determining the BIOS version ........................................................................................... 69

Downloading a BIOS update ............................................................................................. 70

Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 70

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 71

10 Backing up, restoring, and recovering .......................................................................................................... 72

Creating recovery media and backups ............................................................................................... 72

Creating HP Recovery media ............................................................................................ 72

Restore and recovery ......................................................................................................................... 73

Recovering using HP Recovery Manager .......................................................................... 74

What you need to know ..................................................................................... 74

Using the HP Recovery partition (select models only) ...................................... 74

Using HP Recovery media to recover ............................................................... 75

Changing the computer boot order ................................................................... 75

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Removing the HP Recovery partition (select models only) ................................................ 75

11 Specifications ................................................................................................................................................ 76

Input power ......................................................................................................................................... 76

Operating environment ....................................................................................................................... 77

12 Electrostatic Discharge ................................................................................................................................. 78

Index ................................................................................................................................................................... 79

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1 Starting right

This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after you set up your computer, fun things to do with your computer, and where to find additional HP resources.

Visit the HP Apps Store

The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the Start screen. The selection is updated regularly and includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new and updated features.

IMPORTANT: You must be connected to the Internet to access the HP Apps Store.

NOTE: HP picks is available in select countries only.

To view and download an app:

1. From the Start screen, select the Store app.

2. Select HP picks to view all the available apps.

3. Select the app you want to download, and then follow the on-screen instructions. When the

download is complete, the app appears on the All apps screen.

Best practices

After you set up and register the computer, we recommend the following steps to get the most out of your smart investment:

If you haven’t already done so, connect to a wired or wireless network. See details in Connecting

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to a network on page 19.

Become familiar with the computer hardware and software. For more information, see Getting to

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know your computer on page 5 and Enjoying entertainment features on page 24.

Update or purchase antivirus software. See Using antivirus software on page 66.

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Back up your hard drive by creating recovery discs or a recovery flash drive. See Backing up,

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restoring, and recovering on page 72.

Visit the HP Apps Store 1

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Fun things to do

You know that you can watch a YouTube video on the computer. But did you know that you can

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also connect your computer to a TV or gaming console? For more information, see Connecting

video devices by using an HDMI cable on page 28.

You know that you can listen to music on the computer. But did you know that you can also

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stream live radio to the computer and listen to music or talk radio from all over the world? See

Using audio on page 26.

Experience music the way the artist intended, with deep controlled bass and clear, pure sound.

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See Using Beats Audio on page 27.

Use the TouchPad and the new Windows touch gestures for smooth control of images and

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pages of text. See Using the TouchPad and gestures on page 30.

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More HP resources

You have already used

Setup Instructions

to turn on the computer and locate this guide. To locate

resources that provide product details, how-to information, and more, use this table.

Resource Contents

Setup Instructions

Help and Support

To access Help and Support, from the Start screen, type help, and then from the Search window, select Help and Support. For U.S. support, go to

http://www.hp.com/go/contactHP. For worldwide

support, go to http://welcome.hp.com/country/us/en/

wwcontact_us.html.

Worldwide support

To get support in your language, go to

http://welcome.hp.com/country/us/en/ wwcontact_us.html.

Safety & Comfort Guide

To access this guide:

1. From the Start screen, type support, and then

select the HP Support Assistant app.

2. Select My computer, and then select User

guides.

‒ or –

Go to http://www.hp.com/ergo.

Overview of computer setup and features

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A broad range of how-to information and troubleshooting tips

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Online chat with an HP technician

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Support telephone numbers

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HP service center locations

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Proper workstation setup

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Guidelines for posture and work habits that increase your

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comfort and decrease your risk of injury

Electrical and mechanical safety information

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Regulatory, Safety and Environmental Notices

To access this guide:

From the Start screen, type support, and then

▲

select the HP Support Assistant app.

Limited Warranty

To access this guide:

1. From the Start screen, type support, and then

select the HP Support Assistant app.

2. Select My computer, and then select Warranty

and services.

– or –

Go to http://www.hp.com/go/orderdocuments.

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/orderdocuments or write to:

North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA

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Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

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Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

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Important regulatory notices, including proper battery disposal

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information

Specific warranty information about this computer

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More HP resources 3

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Resource Contents

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

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2 Getting to know your computer

Finding your hardware and software information

Locating hardware

To find out what hardware is installed on your computer:

1. From the Start screen, type control panel, and then select Control Panel.

2. Select System and Security, select System, and then click Device Manager in the left column.

A list displays all the devices installed on your computer.

To find out information about system hardware components and the system BIOS version number, press fn+esc.

Locating software

To find out what software is installed on your computer:

From the Start screen, click the down arrow in the lower-left corner of the screen.

▲

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Right side

NOTE: Refer to the illustration in this section that most closely matches your computer.

Component Description

(1) Power light

(2) Hard drive light

(3) Audio-out (headphone)/Audio-in

(microphone) jack

On: The computer is on.

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Blinking: The computer is in the Sleep state, a power-

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saving state. The computer shuts off power to the display and other unneeded components.

Off: The computer is off or in Hibernation. Hibernation

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is a power-saving state that uses the least amount of power.

Blinking white: The hard drive is being accessed.

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Amber: HP 3D DriveGuard has temporarily parked the

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hard drive.

NOTE: For information about HP 3D DriveGuard,

see Using HP 3D DriveGuard on page 59.

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the

Regulatory, Safety, and Environmental Notices

this guide, from the Start screen, type support, and then select the HP Support Assistant app.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

. To access

(4) USB 3.0 port Connects an optional USB device, such as a keyboard,

(5) Optical drive Depending on your computer model, reads an optical disc

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mouse, external drive, printer, scanner or USB hub.

or reads and writes to an optical disc.

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Component Description

NOTE: For disc compatibility information, go to the Help

and Support web page (see More HP resources

on page 3). Follow the web page instructions to select your

computer model. Select Drivers & Downloads, and then follow the on-screen instructions.

(6) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

Component Description

(1) Power light

(2) Hard drive light

(3) Audio-out (headphone)/Audio-in

(microphone) jack

On: The computer is on.

●

Blinking: The computer is in the Sleep state, a power-

●

saving state. The computer shuts off power to the display and other unneeded components.

Off: The computer is off or in Hibernation. Hibernation

●

is a power-saving state that uses the least amount of power.

Blinking white: The hard drive is being accessed.

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Amber: HP 3D DriveGuard has temporarily parked the

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hard drive.

NOTE: For information about HP 3D DriveGuard,

see Using HP 3D DriveGuard on page 59.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the

Regulatory, Safety, and Environmental Notices

this guide, from the Start screen, type support, and then select the HP Support Assistant app.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

. To access

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Component Description

(4) USB 3.0 port Connects an optional USB device, such as a keyboard,

mouse, external drive, printer, scanner or USB hub.

(5) Optical drive Depending on your computer model, reads an optical disc

or reads and writes to an optical disc.

NOTE: For disc compatibility information, go to the Help

and Support web page (see More HP resources

on page 3). Follow the web page instructions to select your

computer model. Select Drivers & Downloads, and then follow the on-screen instructions.

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Left side

NOTE: Refer to the illustration in this section that most closely matches your computer.

Component Description

(1) Power connector Connects an AC adapter.

(2) AC adapter light

(3) RJ-45 (network) jack/status lights Connects a network cable.

(4) Vents (2) Enable airflow to cool internal components.

(5) HDMI port Connects an optional video or audio device, such as a

(6) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard,

Amber: The battery is charging.

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White: The AC adapter is connected and the battery

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is charged.

Off: The computer is using battery power.

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White: The network is connected.

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Amber: Activity is occurring on the network.

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NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

high-definition television, any compatible digital or audio component, or a high-speed HDMI device.

mouse, external drive, printer, scanner or USB hub. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.

NOTE: USB charging ports can also charge select

models of cell phones and MP3 players, even when the computer is off.

(7) USB 3.0 port Connects an optional USB device, such as a keyboard,

mouse, external drive, printer, scanner or USB hub.

(8) Memory card reader Reads optional memory cards that store, manage, share,

or access information.

To insert a card:

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Component Description

Hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it is firmly seated.

To remove a card:

Press in on the card it until it pops out.

Component Description

(1) Power connector Connects an AC adapter.

(2) AC adapter light

(3) Security cable slot Attaches an optional security cable to the computer.

(4) RJ-45 (network) jack/status lights Connects a network cable.

(5) Vents (2) Enable airflow to cool internal components.

(6) HDMI port Connects an optional video or audio device, such as a

(7) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard,

Amber: The battery is charging.

●

White: The AC adapter is connected and the battery

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is charged.

Off: The computer is using battery power.

●

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

White: The network is connected.

●

Amber: Activity is occurring on the network.

●

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

high-definition television, any compatible digital or audio component, or a high-speed HDMI device.

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Component Description

NOTE: USB charging ports can also charge select

models of cell phones and MP3 players, even when the computer is off.

(8) USB 3.0 port Connects an optional USB device, such as a keyboard,

mouse, external drive, printer, scanner or USB hub.

(9) Memory card reader Reads optional memory cards that store, manage, share,

or access information.

To insert a card:

Hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it is firmly seated.

To remove a card:

Press in on the card it until it pops out.

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Display

Component Description

(1) Internal display switch Turns off the display and initiates Sleep if the display is closed

while the power is on.

NOTE: The internal display switch is not visible from the

outside of the computer.

(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

local area networks (WLANs).

NOTE: Depending on your computer model, the number of

antennas may vary.

(3) Internal microphones (2) Record sound.

(4) Webcam light On: The webcam is in use.

(5) Webcam Records video and captures photographs. Some models allow

you to video conference and chat online using streaming video.

To use the webcam, from the Start screen, type camera, and then select Camera from the list of applications.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the

Environmental Notices

and then select the HP Support Assistant app.

that applies to your country or region. To access this guide, from the Start screen, type support,

Regulatory, Safety, and

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Top

TouchPad

Component Description

(1) Left control zone Textured area that allows you to perform additional gestures.

NOTE: For more information on additional gestures, see Using the TouchPad and gestures on page 30.

(2) TouchPad zone Reads your finger gestures to move the pointer or activate

items on the screen.

NOTE: The TouchPad also supports edge-swipe gestures.

For more information, see Edge swipes on page 37.

(3) Left TouchPad button Functions like the left button on an external mouse.

(4) Right TouchPad button Functions like the right button on an external mouse.

(5) Right control zone Textured area that allows you to perform additional gestures.

NOTE: For more information on additional gestures, see Using the TouchPad and gestures on page 30.

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Lights

Component Description

(1) Power light

(2) Caps lock light On: Caps lock is on, which switches the keys to all capital

(3) Mute light

On: The computer is on.

●

Blinking: The computer is in the Sleep state, a power-

●

saving state. The computer shuts off power to the display and other unneeded components.

Off: The computer is off or in Hibernation. Hibernation

●

is a power-saving state that uses the least amount of power.

letters.

Amber: Computer sound is off.

●

Off: Computer sound is on.

●

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Buttons, speakers, and fingerprint reader

Component Description

(1) Power button

(2) Speakers (2) Produce sound.

(3) Fingerprint reader Allows a fingerprint logon to Windows, instead of a

When the computer is off, press the button to turn on

●

the computer.

When the computer is on, press the button briefly to

●

initiate Sleep.

When the computer is in the Sleep state, press the

●

button briefly to exit Sleep.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.

To learn more about your power settings, see your power options. From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of applications.

password logon.

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Keys

Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) fn key Executes frequently used system functions when pressed

in combination with the b key the or the esc key.

(3) Windows key Returns you to the Start screen from an open app or the

Windows desktop.

NOTE: Pressing the Windows key again will return you to

the previous screen.

(4) Action keys Execute frequently used system functions.

NOTE: On select models, the f5 action key turns the

keyboard backlight feature off or on.

(5) num lock key Controls the function of the integrated numeric keypad.

Press the key to alternate between the standard numeric function found on an external keypad (this function is turned on at the factory) and the navigational function (indicated by the directional arrows on the keys).

NOTE: The keypad function that is active when the

computer is turned off is reinstated when the computer is turned back on.

(6) Integrated numeric keypad When num lock is turned on, it can be used like an external

numeric keypad.

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Bottom

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Battery lock Locks the battery in the battery bay.

(2) Battery bay Holds the battery.

(3) Battery release latch Releases the battery.

(4) Vents (6) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(5) HP Triple Bass Reflex Subwoofer Provides superior bass sound.

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Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.

IMPORTANT: All labels described in this section will be located in one of 3 places depending on

your computer model: affixed to the bottom of the computer, located in the battery bay, or under the service door.

Service label—Provides important information to identify your computer. When contacting

●

support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.

Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer.

Component

(1) Serial number

(2) Product number

(3) Warranty period

(4) Model number (select models only)

Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains

●

the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a Digital Product Key electronically installed.

NOTE: This Digital Product Key is automatically recognized and activated by Microsoft

Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HPapproved recovery methods.

Regulatory label(s)—Provide(s) regulatory information about the computer.

●

Wireless certification label(s)—Provide(s) information about optional wireless devices and the

●

approval markings for the countries or regions in which the devices have been approved for use.

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3 Connecting to a network

Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:

Wireless local area network (WLAN) device—Connects the computer to wireless local area

●

networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point.

Bluetooth device (select models only)—Creates a personal area network (PAN) to connect to

●

other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.

For more information about wireless technology, see the information and website links provided in Help and Support. From the Start screen, type help, and then select Help and Support.

Using the wireless controls

You can control the wireless devices in your computer using these features:

Wireless button, wireless switch, wireless key, or airplane mode key (all referred to in this

●

chapter as the wireless button) (select models only)

Operating system controls

●

Using the wireless button

The computer has a wireless button and one or more wireless devices, depending on the model. All the wireless devices on your computer are enabled at the factory.

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously.

Using operating system controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems.

To use operating system controls:

1. From the Start screen, type control panel, and then select Control Panel.

2. Select Network and Internet, and then select Network and Sharing Center.

For more information, from the Start screen, type help, and then select Help and Support.

Connecting to a wireless network 19

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Sharing data and drives and accessing software

When your computer is part of a network, you are not limited to using only the information that is stored in your computer. Network computers can exchange software and data with each other.

NOTE: When a disc like a DVD movie or game is copy-protected, it cannot be shared.

To share folders or content on the same network:

1. From the Windows desktop, open File Explorer.

2. From This PC, click a folder with content you want to share. Select Share from the navigation

bar at the top of the window, and then click Specific people.

3. Type a name in the File Sharing box, and then click Add.

4. Click Share and then follow the on-screen instructions.

To share drives on the same network:

1. From the Windows desktop, right-click the network status icon in the notification area, at the far

right of the taskbar.

2. Select Open Network and Sharing Center.

3. Under View your active networks, select an active network.

4. Select Change advanced sharing settings to set sharing options for privacy, network discovery,

file and printer sharing or other network options.

Using a WLAN

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

NOTE: The terms

A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points

●

that can accommodate a large number of computers and accessories and can separate critical network functions.

A home or small office WLAN typically uses a wireless router, which allows several wireless and

●

wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.

To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network).

Using an Internet service provider

When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service.

NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this

information and store it in a safe place.

wireless router

and

wireless access point

are often used interchangeably.

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Setting up a WLAN

To set up a WLAN and connect to the Internet, you need the following equipment:

A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from

●

an Internet service provider

A wireless router (2) (purchased separately)

●

A wireless computer (3)

●

NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type

of modem you have.

The illustration below shows an example of a wireless network installation that is connected to the Internet.

As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.

Configuring a wireless router

For help in configuring a wireless router, see the information provided by your router manufacturer or your ISP.

NOTE: It is recommended that you initially connect your new wireless computer to the router by

using the network cable provided with the router. When the computer successfully connects to the Internet, disconnect the cable, and access the Internet through your wireless network.

Protecting your WLAN

When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer when connected to a hotspot, limit your network activities to email that is not confidential and basic Internet surfing.

Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected signals. Take the following precautions to protect your WLAN:

Use a firewall.

●

A firewall checks information and requests that are sent to your network, and discards any suspicious items. Firewalls are available in both software and hardware. Some networks use a combination of both types.

Use wireless encryption.

●

Connecting to a wireless network 21

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Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, from the Start screen, type help, and then select Help and Support.

Connecting to a WLAN

To connect to the WLAN, follow these steps:

1. Be sure that the WLAN device is on.

2. From the Start screen, point to the far-right upper or lower corner of the screen to display the

charms.

3. Select Settings, and then click the network status icon.

4. Select your WLAN from the list.

5. Click Connect.

If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the code, and then click Sign in to complete the connection.

NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.

NOTE: If you do not see the WLAN you want to connect to, from the Windows desktop, right-

click the network status icon, and then select Open Network and Sharing Center. Click Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection.

6. Follow the on-screen instructions to complete the connection.

After the connection is made, place the mouse pointer over the network status icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.

NOTE: The functional range (how far your wireless signals travel) depends on WLAN

implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.

Using Bluetooth wireless devices (select models only)

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:

Computers (desktop, notebook, PDA)

●

Phones (cellular, cordless, smart phone)

●

Imaging devices (printer, camera)

●

Audio devices (headset, speakers)

●

Mouse

●

Bluetooth devices provide peer-to-peer capability that allows you to set up a PAN of Bluetooth devices. For information about configuring and using Bluetooth devices, see the Bluetooth software Help.

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Connecting to a wired network

Connecting to a local area network (LAN)

Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office.

Connecting to a LAN requires an 8-pin, RJ-45 (network) cable.

To connect the network cable, follow these steps:

1. Plug the network cable into the network jack (1) on the computer.

2. Plug the other end of the network cable into a network wall jack (2) or router.

NOTE: If the network cable contains noise suppression circuitry (3), which prevents

interference from TV and radio reception, orient the circuitry end of the cable toward the computer.

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4 Enjoying entertainment features

Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or speakers and headphones.

Multimedia features

Here are some of the entertainment features on your computer.

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Internal microphones (2) Record sound.

(2) Webcam light On: The webcam is in use.

(3) Webcam Records video and captures photographs. Some models

(4) Speakers (2) Produce sound.

(5) Optical drive Depending on your computer model, reads an optical disc or

24 Chapter 4 Enjoying entertainment features

allow you to video conference and chat online using streaming video.

From the Start screen, type camera, and then select Camera from the list of applications.

reads and writes to an optical disc.

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Component Description

NOTE: For disc compatibility information, go to the Help

and Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the onscreen instructions.

(6) USB 3.0 ports (2) Each USB 3.0 port connects an optional USB device, such

as a keyboard, mouse, external drive, printer, scanner or USB hub.

(7) Audio-out (headphone)/Audio-in

(microphone) jack

(8) Memory card reader Reads optional memory cards that store, manage, share, or

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the

Regulatory, Safety, and Environmental Notices

this guide, from the Start screen, type support, and then select the HP Support Assistant app.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

access information.

To insert a card:

Hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it is firmly seated.

To remove a card:

Press in on the card it until it pops out.

. To access

(9) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard,

NOTE: USB charging ports can also charge select models

of cell phones and MP3 players, even when the computer is off.

(10) HDMI port Connects an optional video or audio device, such as a high-

definition television, any compatible digital or audio component, or a high-speed HDMI device.

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Using the webcam

The computer has an integrated webcam that records video and captures photographs. Some models may allow you to video conference and chat online using streaming video.

To start the webcam, from the Start screen, type camera, and then select Camera from the list

▲

of applications.

For details about using the webcam, go to Help and Support. From the Start screen, type help, and then select Help and Support.

Using audio

On your computer, you can play music CDs, download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or headphones.

Connecting speakers

You can attach wired speakers to your computer by connecting them to a USB port or to the audioout (headphone) jack on your computer or on a docking station.

To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting up HDMI audio on page 28. Before connecting speakers, lower the volume setting.

Connecting headphones and microphones

You can connect wired headphones or headsets to the audio-out (headphone)/audio-in (microphone) jack on your computer. Many headsets with integrated microphones are commercially available.

To connect instructions.

WARNING! To reduce the risk of personal injury, lower the volume setting before putting on

headphones, earbuds, or a headset. For additional safety information, see the

Environmental Notices

the HP Support Assistant app.

wireless

headphones or headsets to your computer, follow the device manufacturer's

. To access this guide, from the Start screen, type support, and then select

Regulatory, Safety and

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Using Beats Audio

Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. You can experience Beats Audio through the computer's internal speakers, through external speakers connected to a USB port, or through Beats Audio headphones connected to the headphone jack.

Accessing Beats Audio Control Panel

Use Beats Audio Control Panel to view and manually control audio and bass settings.

From Start screen, type control panel, select Control Panel, select Hardware and Sound,

▲

and then select Beats Audio Control Panel.

Enabling and disabling Beats Audio

To enable or disable Beats Audio, press the fn key in combination with the b key.

▲

Testing your audio features

To check the audio functions on your computer, follow these steps:

1. From the Start screen, type control panel, and then select Control Panel.

2. Select Hardware and Sound, and then select Sound.

3. When the Sound window opens, select the Sounds tab. Under Program Events, select any

sound event, such as a beep or alarm, and then click Test.

You should hear sound through the speakers or through connected headphones.

To check the recording functions on your computer, follow these steps:

1. From the Start screen, type sound, and then select Sound Recorder.

2. Click Start Recording and speak into the microphone.

3. Save the file to your desktop.

4. Open a multimedia program and play the recording.

To confirm or change the audio settings on your computer, follow these steps:

1. From the Start screen, type control panel, and then select Control Panel.

2. Select Hardware and Sound, and then select Sound.

Using video

Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer when you are not connected to a network.

To enhance your viewing enjoyment, use the high-definition multimedia interface (HDMI) port, which allows you to connect a high-definition monitor or TV.

IMPORTANT: Be sure that the external device is connected to the correct port on the computer,

using the correct cable. Check the device manufacturer's instructions.

Using video 27

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Connecting video devices by using an HDMI cable

NOTE: To connect an HDMI device to your computer, you need an HDMI cable, sold separately.

To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions.

1. Connect one end of the HDMI cable to the HDMI port on the computer.

2. Connect the other end of the cable to the high-definition TV or monitor.

3. Press f4 to alternate the computer screen image between 4 display states:

PC screen only: View the screen image on the computer only.

●

Duplicate: View the screen image simultaneously on both the computer and the external

●

device.

Extend: View the screen image extended across both the computer and the external

●

device.

Second screen only: View the screen image on the external device only.

●

Each time you press f4, the display state changes.

NOTE: For best results, especially if you choose the “Extend” option, adjust the screen

resolution of the external device, as follows. From the Start screen, type control panel, and then select Control Panel. Select Appearance and Personalization. Under Display, select Adjust screen resolution.

Setting up HDMI audio

HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these steps:

1. From the Windows desktop, right-click the Speakers icon in the notification area, at the far right

of the taskbar, and then select Playback devices.

2. On the Playback tab, select the name of the digital output device.

3. Click Set Default, and then click OK.

To return the audio stream to the computer speakers:

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1. From the Windows desktop, right-click the Speakers icon in the notification area, at the far right

of the taskbar, and then click Playback devices.

2. On the Playback tab, click Speakers.

3. Click Set Default, and then click OK.

Discovering and connecting to Miracast-compatible wireless displays (select models only)

To discover and connect to Miracast-compatible wireless displays without leaving your current apps, follow the steps below.

To open Miracast:

Point to the upper-right or lower-right corner of the Start screen to display the charms, click

▲

Devices, click Project, and then follow the on-screen instructions.

– or –

On select computer models, from the Start screen, click the HP Quick Access to Miracast icon, and then follow the on-screen instructions.

Using video 29

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5 Navigating the screen

You can navigate the computer screen in the following ways:

Touch gestures on the TouchPad and (on select models) the touch screen

●

Keyboard and mouse

●

Touch gestures can be used on your computer's TouchPad or on a touch screen (select models only).

NOTE: An external USB mouse (purchased separately) can be connected to one of the USB ports

on the computer.

Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks.

Some computer models may also have an integrated numeric keypad.

Using the TouchPad and gestures

The large TouchPad allows you to navigate the computer screen and control the pointer by using simple finger movements. You can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. You can also view demonstrations of TouchPad gestures.

From the Start screen, type control panel, select Control Panel, and then select Hardware and Sound. Under Devices and Printers, select Mouse.

TIP: Use the left and right buttons on the TouchPad as you would use the corresponding buttons on

an external mouse.

NOTE: TouchPad gestures are not supported in all apps.

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Tapping

To make an on-screen selection, use the tap function on the TouchPad.

Point to an item on the screen, and then tap one finger on the TouchPad zone to make a

●

selection. Double-tap an item to open it.

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Scrolling

Scrolling is useful for moving up, down, or sideways on a page or image.

Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or

●

right.

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2-finger pinch zoom

2-finger pinch zoom allows you to zoom out or in on images or text.

Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers

●

together.

Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers

●

apart.

Using the TouchPad and gestures 33

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2-finger click

2-finger click allows you to make menu selections for an object on the screen.

NOTE: Using 2-finger click is the same action as using right-click with the mouse.

Place two fingers on the TouchPad zone and press down to open the options menu for the

●

selected object.

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Rotating (select models only)

Rotating allows you to turn items such as photos.

Place two separated fingers on the TouchPad zone. Move both fingers in an arching motion

●

while maintaining uniform separation. A clockwise arching motion initiates a right rotation and a counter-clockwise motion initiates a left rotation.

NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate

may not be functional for all apps.

Using the TouchPad and gestures 35

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Close an app

Place 3 fingers on the center of the TouchPad zone and swipe your fingers all the way down to

●

the bottom of the TouchPad until the app is closed.

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Edge swipes

Edge swipes allow you to perform tasks such as changing settings and finding or using apps.

Display and select a charm

With the charms, you can search, share, start apps, access devices, or change settings.

1. With your finger, swipe from the right side of the TouchPad.

2. Scroll up or down to switch between the charms, and then select the charm you want to open.

– or –

1. With your finger, press down in the middle of the right control zone to display the charms.

Using the TouchPad and gestures 37

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2. Scroll up or down to switch between the charms, and then select the charm you want to open.

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Reveal and select open apps

1. With your finger, press down in the middle of the left control zone to display the open apps.

2. Swipe up or down to scroll between the open apps, and then select the app you want to open.

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Display the Customize icon

The top-edge swipe allows you to display the Customize icon at the bottom of the Start screen. Customize allows you to move, resize, pin and unpin apps.

IMPORTANT: When an app is active, the top-edge gesture varies depending on the app.

Swipe your finger gently from the top edge of the TouchPad zone to reveal the Customize icon.

●

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Switch between open apps

The left-edge swipe accesses your recently opened apps so that you can switch between them quickly.

Swipe your finger gently from the left edge of the TouchPad.

●

Using the TouchPad and gestures 41

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Using touch screen gestures (select models only)

A touch screen computer allows you to control items on the screen directly with your fingers.

TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad.

You can also perform on-screen actions with the keyboard and mouse.

One-finger slide

The one-finger slide is mostly used to pan or scroll through lists and pages, but you can use it for other interactions, too, such as moving an object.

To scroll across the screen, lightly slide one finger across the screen in the direction you want to

●

move.

NOTE: When many apps are displayed on the Start screen, you can slide your finger to move

the screen left or right.

To drag, press and hold an object, and then drag the object to move it.

●

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