AMD, the AMD Arrow logo, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is
a trademark owned by its proprietor and
used by Hewlett-Packard Company under
license. Intel and Core are trademarks of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows 8 functionality.
See
http://www.microsoft.com for details.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: September 2013
Document Part Number: 733845-001
Important Notice about Customer Self-Repair Parts
CAUTION:Your computer includes Customer Self-Repair parts and parts that should only be
accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures
for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and
replacement procedures for Authorized Service Provider only parts," can damage the computer or
void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
Left side .............................................................................................................................................. 13
Right side ........................................................................................................................................... 15
Index ................................................................................................................................................................. 118
ix
x
1Product description
CategoryDescriptionComputer models
equipped with an
AMD processor
Product NameHP ENVY 15 Notebook PC
HP ENVY TouchSmart 15 Notebook PC
Processors
AMD® A10-5750M 2.50 GHz
●
processor (turbo up to 3.50 GHz;
1600 MHz FSB, 4.0 MB L2 cache,
DDR3, quad core, 35 W)
AMD A8-5550M 2.10 GHz
●
processor (turbo up to 3.10 GHz;
1600 MHz FSB, 4.0 MB L2 cache,
DDR3, quad core, 35 W)
●AMD A6-5350M 2.90 GHz
processor (turbo up to 3.50 GHz;
1600 MHz FSB, 1.0 MB L2 cache,
DDR3, dual core, 35 W)
AMD A4-5150M 2.70 GHz
●
processor (turbo up to 3.30 GHz;
1600 MHz FSB, 1.0 MB L2 cache,
DDR3, dual core, 35 W)
√√
√
Computer models
equipped with an
Intel processor
1
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Processors (continued)
Intel® Quad Core® i7-4900MQ 2.80
●
GHz processor (SC turbo up to 3.80
GHz; 1600 MHz FSB, 8.0 MB L3
cache, 47 W)
●Intel Quad Core i7-4800MQ 2.70
GHz processor (SC turbo up to 3.70
GHz; 1600 MHz FSB, 6.0 MB L3
cache, 47 W)
Intel Quad Core i7-4702MQ 2.20
●
GHz processor (SC turbo up to 3.20
GHz; 1600 MHz FSB, 6.0 MB L3
cache, 37 W)
Intel Quad Core i7-4700MQ 2.40
●
GHz processor (SC turbo up to 3.40
GHz; 1600 MHz FSB, 6.0 MB L3
cache, 47 W)
●Intel Dual Core i5-4330M 2.80 GHz
processor (SC turbo up to 3.50
GHz; 1600 MHz FSB; 3.0 MB L3
cache, 37 W)
●Intel Dual Core i5-4200M 2.50 GHz
processor (SC turbo up to 3.10
GHz; 1600 MHz FSB, 3.0 MB L3
cache, 37 W)
Intel Dual Core i3-4000M 2.40 GHz
●
processor (1600 MHz FSB, 3.0 MB
L3 cache, 37 W)
√
ChipsetAMD A76M fusion controller hub√
Intel HM87 Express Chipset√
2Chapter 1 Product description
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
GraphicsInternal graphics:
AMD Radeon™ HD 8650G graphics
●
(only on computer models equipped
with an AMD A10 processor)
AMD Radeon HD 8550G graphics
●
(only on computer models equipped
with an AMD A8 processor)
●AMD Radeon HD 8450G graphics
(only on computer models equipped
with an AMD A6 processor)
●AMD Radeon HD 8350G graphics
(only on computer models equipped
with an AMD A4 processor)
Switchable graphics:
●AMD Radeon HD 8750M with 2048
MB of dedicated video memory (128
MB×16 DDR3 900 MHz×8PCs,
DDR3 1 GHz downgrade to DDR3
900MHz)
Dual graphics:
AMD Radeon HD 8750M + HD
●
8650G dual graphics with AMD
discrete graphics (only on
computer models equipped with an
AMD A10 processor)
AMD Radeon HD 8750M + HD
●
8550G dual graphics with AMD
discrete graphics (only on
computer models equipped with an
AMD A8 processor)
AMD Radeon HD 8750M + HD
●
8450G dual graphics with AMD
discrete graphics (only on
computer models equipped with an
AMD A6 processor)
Support for HD decode, DX11, and HDMI
Support for PX7
√
3
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Graphics (continued)Internal graphics:
Intel HD Graphics 4600 on
●
computer models equipped with a
Quad Core processor
Switchable Discrete Graphics:
nVidia N14P-GT GeForce 750M
●
with 4096 MB of dedicated video
memory (256 MB×16 DDR3 1
GHz×8PCs)
nVidia N14P-GV2 GeForce 740M
●
with 2048 MB of dedicated video
memory (128 MB×16 DDR3 1
GHz×8PCs)
●N15S-GT GeForce 840M with 2048
MB of dedicated video memory (256
MBx16 DDR3 960 MHz x 4 pcs, 1
GHz bridge to 960 MHz)
Support for HD decode, DX11, and HDMI
Support for GPU performance scaling
Support for Optimus
PanelSupport for the following
display assemblies:
√
√√
15.6 inch (39.80 cm), full high-
●
definition (FHD), white light-emitting
diode (WLED), BrightView
(1920×1080), slim (3.2 mm), SVA,
color gamut 60%, typical brightness
300 cd/m
15.6 inch (39.80 cm), high-definition
●
2
(nits), 16:9 aspect ratio
(HD), white light-emitting diode
(WLED), BrightView (1366×768),
flat (3.8 mm), SVA, color gamut
45%, typical brightness 200 cd/m
(nits), 16:9 aspect ratio
Support for low-voltage differential
signaling LVDS, co-layout with
eDP1.3+PSR)
Touchscreen and MultiTouch enabled
2
4Chapter 1 Product description
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
MemoryTwo customer-accessible/upgradable
memory module slots
Support for DDR3L (1600 MHz)
dual channel
Support for up to 16834 MB of system
RAM in the following configurations:
16834 MB (8192 MB×2)
●
●12288 MB (8192 MB+4096 MB)
8192 MB (8192 MB×1, 4096 MB×2)
●
6144 MB (4096 MB+2048 MB)
●
4096 MB (4096 MB×1, 2048 MB×2)
●
Support for Intel Rapid Start Technology
Hard driveSupport for 6.35 cm (2.5 in) hard drives
(select models only)
in 7.0 mm (.28 in) and 9.5 mm (.37 in)
thickness
Support for Serial ATA /Support
for mSATA
Support for HP 3D Drive Guard hard
drive protection
Support for the following hard drives:
1.5 TB, 5400 rpm, 9.5 mm (select
●
models only)
√√
√
√√
1 TB, 5400 rpm, 9.5 mm
●
750 GB, 5400 rpm, 9.5 mm
●
●500 GB, 5400 rpm, 7.0 mm
Support for Intel Smart Response
mSATA SSD●Support for 24 GB mSATA SSD
640 GB, 5400 rpm, 9.5 mm√
●
256 GB solid-state drive (SSD),
●
select models only
512 GB SSD, select models only
●
Technology (select models only)
(not available on computer models
equipped with 16834 MB or 12288
MB system memory or with a 256
GB or 512 GB SSD)
√
√
√
5
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Audio and videoQuad speakers
Subwoofer
Dual array digital microphones with
appropriate beam-forming, echocancellation, noise-suppression software
HD Audio
Beats Audio
Integrated HP TrueVision HD webcam
(fixed [no tilt], activity LED, 1280×720 by
30 frames per second)
EthernetIntegrated 10/100/1000 network interface
WirelessIntegrated wireless local area network
card (NIC)
(WLAN) options by way of
wireless module
Two WLAN antennas built into
display assembly
Compatible with Miracast -certified
devices
Support for the following WLAN formats:
Qualcomm Atheros AR9485
●
802.11bgn 1×1 WiFi Adapter (select
models only)
√√
√√
√√
●Qualcomm QCA9565 802.11bgn
1×1 WiFi + Bluetooth 4.0 Combo
Adapter (select models only)
Ralink RT3290LE 802.11bgn 1×1
●
WiFi + Bluetooth 4.0
Combo Adapter (select models
only)
●Realtek RTL8188EE 802.11bgn 1×1
WiFi Adapter (select models only)
●Broadcom BCM 4352 802.11 ac
External media cardsHP 2-in-1 multiformat Digital Media
2×2 WiFi + Bluetooth 4.0 Combo
Adapter (select models only)
Intel Dual Band Wireless 7260
●
802.11 bgn 2x2 WiFi + Bluetooth
4.0 Combo Adapter
Intel Dual Band Wireless-AC 3160
●
802.11 ac 1x1 WiFi + Bluetooth 4.0
Combo Adapter (select models
only)
Reader Slot with push-push technology.
Reads data from and writes data to
digital memory cards such as Secure
Digital (SD).
√
√√
6Chapter 1 Product description
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Ports
Keyboard/pointing devicesFull-size, island-style keyboard with
Power requirementsSupport for the following AC adapters:
AC adapter, HP Smart
●
Audio-in (mono microphone)/audio-
●
out (stereo headphone) combo jack
●HDMI v1.4 supporting up to
1920×1080 @ 60Hz
RJ-45 (Ethernet)
●
USB: four USB 3.0 ports, one USB
●
2.0 port
numeric keypad
DuraCoat
Backlit
Gesture support: MultiTouch gestures
enabled, two-finger scrolling, and pinchzoom as default
Clickpad with image sensor
Taps enabled by default
Support for Windows 8 modern trackpad
90 W HP Smart AC adapter (PFC,
●
4.5 mm)
√√
√√
√√
●65 W HP Smart AC adapter (non-
PFC, 4.5 mm)
●120 W HP Slim AC adapter (PFC,
Support for the following batteries
SecuritySupport for the following:
EM, 4.5 mm)
90 W HP Smart AC adapter (PFC
●
EM, 4.5 mm)
●65 W HP Smart AC adapter (non-
PFC, EM, 4.5 mm)
6 cell, 62 Wh, 2.80 Ah, Li-ion
●
battery, supports fast charge
6 cell, 47 Wh, 2.20 Ah, Li-ion
●
battery
Security cable lock
●
Fingerprint reader with Digital
●
Persona software (select models
only)
HP SimplePass (only available on
●
computer models equipped with a
fingerprint reader)
√
√√
√√
7
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Security (continued)
Operating systemPreinstalled: Windows 8.1√√
Ubuntu Linux√
ServiceabilityEnd user replaceable parts:
Intel AT-p Ready√
●
√√
AC adapter
●
Battery (system)
●
Hard drive
●
●Memory modules (expansion and
primary)
WLAN module
●
mSATA SSD√
●
8Chapter 1 Product description
2External component identification
Display
ItemComponentDescription
(1)Internal display switchTurns off the display and initiates Sleep if the display is
(2)Internal microphones (2)Record sound.
(3)Webcam lightOn: The webcam is in use.
(4)HP TrueVision HD WebcamRecords video and takes still photographs.
(5)WLAN antennas (2)*Send and receive wireless signals to communicate
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions.
closed while the power is on.
NOTE: The internal display switch is not visible from
the outside of the computer.
with WLANs.
NOTE: To set up a WLAN and connect to the Internet,
you need a broadband modem (either DSL or cable)
(purchased separately), high-speed internet service
purchased from an Internet service provider, and a
wireless router (purchased separately).
Display9
Buttons and speakers
ItemComponentDescription
(1)Power button●When the computer is off, press the button to turn
(2)Speakers (2)Produce sound.
(3)Fingerprint reader (select models only)Allows a fingerprint logon to , instead of a password
on the computer.
When the computer is on, press the button briefly
●
to initiate Sleep.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep.
CAUTION: Pressing and holding down the power
button will result in the loss of unsaved information.
If the computer has stopped responding and Microsoft
Windows shutdown procedures are ineffective, press
and hold the power button down for at least 5 seconds
to turn off the computer.
logon.
10Chapter 2 External component identification
Keys
ItemComponentDescription
(1)esc keyReveals system information when pressed
(2)fn keyExecutes frequently used system functions when
(3)Operating system keyFor Windows computer models, this key returns you to
(4)Action keysExecute frequently used system functions.
(5)num lk keyAlternates between the navigational and numeric
(6)Integrated numeric keypadWhen num lk has been enabled, it can be used like an
in combination with the fn key.
pressed in combination with the b key, the spacebar, or
the esc key.
the Start screen from an open app or the Windows
desktop.
NOTE: Pressing the key again will return you to the
previous screen.
For Linux computer models, this key displays the
operating system menu.
NOTE: On select models, the f5 action key turns the
radiance backlight keyboard feature off or on.
functions on the integrated numeric keypad.
external numeric keypad.
Keys11
Lights
ItemComponentDescription
(1)Power light●White: The computer is on.
Blinking white: The computer is in the Sleep state,
●
which is an energy-saving mode. The computer
shuts off power to the display and other
unneeded components.
Off: The computer is off or in Hibernation.
●
Hibernation is an energy-saving mode that uses
the least amount of power.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid Start
Technology allows your computer to resume quickly
from inactivity.
(2)Mute light
(3)Wireless lightOn: An integrated wireless device, such as a WLAN
(4)Caps lock lightOn: Caps lock is on, which switches the keys to all
(5)Fingerprint reader light
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
device and/or a Bluetooth device, is on.
NOTE: On some models, the wireless light is amber
when all wireless devices are off.
capital letters.
White: The fingerprint authentication was
●
successful.
12Chapter 2 External component identification
Amber: The fingerprint authentication failed.
●
TouchPad
ItemComponentDescription
(1)TouchPad zoneMoves the on-screen pointer and selects or activates
(2)Left TouchPad buttonFunctions like the left button on an external mouse.
(3)Right TouchPad buttonFunctions like the right button on an external mouse.
Left side
ItemComponentDescription
(1)Security cable slotAttaches an optional security cable to the computer.
items on the screen.
NOTE: The TouchPad also supports edge-swipe
gestures.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
TouchPad13
ItemComponentDescription
(2)Vents (2)Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(3)HDMI portConnects an optional video or audio device, such as a
(4)USB 3.0 charging portConnects an optional USB device. The USB 3.0
(5)USB 3.0 portConnects optional USB 3.0 devices and provide
(6)Digital Media Card ReaderReads data from and writes data to digital memory
(7)Hard drive light
(8)Power light●White: The computer is on.
high-definition television, any compatible digital or audio
component, or a high-speed HDMI device.
charging port can also charge select models of cell
phones and MP3 players, even when the computer is
off.
NOTE: A USB charging port (also referred to as a
USB powered port) allows you to charge connected
USB devices. Standard USB ports will not charge all
USB devices or will charge using a low current. Some
USB devices require power and require you to use a
powered port.
enhanced USB power performance.
cards such as Secure Digital (SD).
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked
●
the hard drive.
Blinking white: The computer is in the Sleep state,
●
which is an energy-saving mode. The computer
shuts off power to the display and other
unneeded components.
Off: The computer is off or in Hibernation.
●
Hibernation is an energy-saving mode that uses
the least amount of power.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid
Start Technology allows your computer to resume
quickly from inactivity.
14Chapter 2 External component identification
Right side
ItemComponentDescription
(1)Audio-out (headphone) jack/Audio-
in (microphone) jack
(2)USB 3.0 ports (2)Connect optional USB 3.0 devices and provide
(3)RJ-45 (network) jackConnects a network cable.
(4)RJ-45 (network) jack status light●White: The network is connected.
(5)AC adapter light
Connects optional powered stereo speakers,
headphones, earbuds, a headset, or a television audio
cable. Also connects an optional headset microphone.
This jack does not support optional microphone-only
devices.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and Environmental
Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-
conductor connector that supports both audio-out
(headphone) and audio-in (microphone).
enhanced USB power performance.
Amber: Activity is occurring on the network.
●
White: The AC adapter is connected and the
●
battery is charged.
Amber: The AC adapter is connected and the
●
battery is charging.
Off: The computer is using DC power.
●
(6)Power connectorConnects an AC adapter.
Right side15
Bottom
ItemComponentDescription
(1)Service doorProvides access to the hard drive bay, the WLAN
module slot, and the memory module slots.
CAUTION: To prevent an unresponsive system,
replace the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country
or region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact support through
Help and Support.
(2)Battery bayHolds the battery.
(3)Vents (3)Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(4)Battery release latchReleases the battery from the battery bay.
(5)HP Triple Bass Reflex SubwooferProvides superior bass sound.
(6)Speakers (2)Produce sound.
16Chapter 2 External component identification
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT:All labels described in this section will be located in one of 3 places depending on
your computer model: Affixed to the bottom of the computer, located in the battery bay, or under the
service door.
For help finding these locations, refer to Bottom on page 16.
●
Service label—Provides important information to identify your computer. When contacting
support, you will probably be asked for the serial number, and possibly for the product number or
the model number. Locate these numbers before you contact support.
NOTE:Your service labels will resemble one of the examples shown below. Refer to the
illustration that most closely matches the service label on your computer.
Component
(1)Product name
(2)Serial number
(3)Product number
(4)Warranty period
(5)Model number (select models only)
Component
(1)Serial number
(2)Product number
(3)Warranty period
Labels17
Component
(4)Model number (select models only)
(5)Revision number
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certification label(s)—Provide(s) information about optional wireless devices and the
●
approval markings for the countries or regions in which the devices have been approved for use.
18Chapter 2 External component identification
3Illustrated parts catalog
Computer major components
Computer major components19
ItemComponentSpare part number
(1)Display assembly (includes webcamera/microphone module and wireless antenna cables):
15.6 inch (39.80 cm), BrightView, FHD, LED, TouchSmart touchscreen display
15.6 inch (39.80 cm), BrightView, HD, LED, TouchSmart touchscreen display
15.6 inch (39.80 cm), BrightView, FHD, LED, non-touchscreen display assembly720552-001
15.6 inch (39.80 cm), BrightView, HD, LED, non-touchscreen display assembly720551-001
The subcomponents for the non-touchscreen display assembly are also available as spare part kits. For more
(2)Top cover720570-001
(3)Power button board (includes cable)720553-001
(4)Keyboard (includes keyboard cable):
Keyboard with backlight (includes backlight cable):
For use on computer models equipped with an Intel processor in Belgium720244-A41
For use in Canada720244-DB1
For use on computer models equipped with an Intel processor in the Czech Republic
For use on computer models equipped with an Intel processor in Denmark, Finland,
assembly
assembly
display assembly spare part information, see
and Slovakia
and Norway
Display assembly subcomponents on page 25.
720550-001
720549-001
720244-FL1
720244-DH1
For use on computer models equipped with an Intel processor in France720244-051
For use on computer models equipped with an Intel processor in Germany720244-041
For use on computer models equipped with an Intel processor in Greece720244-151
For use on computer models equipped with an Intel processor for use internationally720244-B31
For use on computer models equipped with an Intel processor in Italy720244-061
For use on computer models equipped with an Intel processor in Japan720244-291
For use in Latin America720244-161
For use on computer models equipped with an Intel processor in Portugal720244-131
For use on computer models equipped with an Intel processor in Russia720244-251
For use on computer models equipped with an Intel processor in Saudi Arabia720244-171
For use on computer models in South Korea720244-AD1
For use on computer models equipped with an Intel processor in Spain720244-071
For use on computer models equipped with an Intel processor in Switzerland720244-BG1
For use on computer models equipped with an Intel processor in Taiwan720244-AB1
For use on computer models equipped with an Intel processor in Thailand720244-281
For use on computer models equipped with an Intel processor in Turkey720244-141
For use on computer models equipped with an Intel processor in the United Kingdom720244-031
20Chapter 3 Illustrated parts catalog
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