HP ENVY 15 Maintenance and Service Guide

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC
Maintenance and Service Guide
© Copyright 2013 Hewlett-Packard Development Company, L.P.
AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Not all features are available in all editions of Windows 8. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows 8 functionality. See
http://www.microsoft.com for details.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: September 2013
Document Part Number: 733845-001
Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be
accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 9
Display .................................................................................................................................................. 9
Buttons and speakers ......................................................................................................................... 10
Keys ................................................................................................................................................... 11
Lights .................................................................................................................................................. 12
TouchPad ........................................................................................................................................... 13
Left side .............................................................................................................................................. 13
Right side ........................................................................................................................................... 15
Bottom ................................................................................................................................................ 16
Labels ................................................................................................................................................. 17
3 Illustrated parts catalog ............................................................................................................................... 19
Computer major components ............................................................................................................. 19
Display assembly subcomponents ..................................................................................................... 25
Mass storage devices ......................................................................................................................... 26
Miscellaneous parts ............................................................................................................................ 27
Sequential part number listing ............................................................................................................ 28
4 Removal and replacement procedures preliminary requirements ........................................................... 35
Tools required .................................................................................................................................... 35
Service considerations ....................................................................................................................... 35
Plastic parts ....................................................................................................................... 35
Cables and connectors ...................................................................................................... 36
Drive handling .................................................................................................................... 36
Grounding guidelines ......................................................................................................................... 36
Electrostatic discharge damage ......................................................................................... 36
Packaging and transporting guidelines ............................................................. 38
Workstation guidelines ..................................................................... 38
5 Removal and replacement procedures for Customer Self-Repair parts ................................................. 40
Component replacement procedures ................................................................................................. 40
Battery ............................................................................................................................... 41
Service door ....................................................................................................................... 42
mSATA SSD ...................................................................................................................... 43
vii
WLAN module .................................................................................................................... 44
Hard drive .......................................................................................................................... 46
Memory module ................................................................................................................. 48
6 Removal and replacement procedures for Authorized Service Provider parts ...................................... 51
Component replacement procedures ................................................................................................. 51
RTC battery ....................................................................................................................... 51
Base enclosure .................................................................................................................. 53
Display assembly ............................................................................................................... 55
Fan ..................................................................................................................................... 63
System board ..................................................................................................................... 64
Heat sink ............................................................................................................................ 70
Processor ........................................................................................................................... 75
Connector board ................................................................................................................ 78
Power connector cable ...................................................................................................... 80
Subwoofer .......................................................................................................................... 81
Rear speakers ................................................................................................................... 83
Fingerprint reader board .................................................................................................... 85
Front speakers ................................................................................................................... 86
TouchPad assembly .......................................................................................................... 88
Power button board ........................................................................................................... 91
Keyboard ........................................................................................................................... 92
7 Windows – Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) .................................. 96
Starting Setup Utility (BIOS) ............................................................................................................... 96
Updating the BIOS ............................................................................................................................. 96
Determining the BIOS version ........................................................................................... 96
Downloading a BIOS update ............................................................................................. 97
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 97
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 98
8 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics ...................................................... 99
Starting Setup Utility ........................................................................................................................... 99
Using Setup Utility .............................................................................................................................. 99
Changing the language of Setup Utility ............................................................................. 99
Navigating and selecting in Setup Utility ............................................................................ 99
Displaying system information ......................................................................................... 100
Restoring factory default settings in Setup Utility ............................................................ 100
Exiting Setup Utility .......................................................................................................... 100
Updating the BIOS ........................................................................................................................... 101
viii
Determining the BIOS version ......................................................................................... 101
Downloading a BIOS update ........................................................................................... 101
Using Advanced System Diagnostics ............................................................................................... 102
9 Specifications .............................................................................................................................................. 103
Computer specifications ................................................................................................................... 103
15.6 inch (39.80 cm) display specifications ...................................................................................... 104
Hard drive specifications .................................................................................................................. 104
10 Windows – Backing up, restoring, and recovering ............................................................................... 106
Creating recovery media and backups ............................................................................................. 106
Creating HP Recovery media .......................................................................................... 106
Restore and recovery ....................................................................................................................... 107
Recovering using HP Recovery Manager ........................................................................ 108
What you need to know ................................................................................... 108
Using the HP Recovery partition (select models only) .................................... 108
Using HP Recovery media to recover ............................................................. 109
Changing the computer boot order ................................................................. 109
Removing the HP Recovery partition ............................................................................... 109
11 Ubuntu Linux – Backing up, restoring, and recovering ........................................................................ 111
Performing a system recovery .......................................................................................................... 111
Creating the restore DVDs ............................................................................................... 111
Creating a restore image on a USB device ..................................................................... 111
Performing recovery using the restore media .................................................................. 112
Backing up your information ............................................................................................................. 112
12 Power cord set requirements .................................................................................................................. 114
Requirements for all countries .......................................................................................................... 114
Requirements for specific countries and regions ............................................................................. 115
13 Recycling ................................................................................................................................................... 117
Index ................................................................................................................................................................. 118
ix
x

1 Product description

Category Description Computer models
equipped with an
AMD processor
Product Name HP ENVY 15 Notebook PC
HP ENVY TouchSmart 15 Notebook PC
Processors
AMD® A10-5750M 2.50 GHz
processor (turbo up to 3.50 GHz; 1600 MHz FSB, 4.0 MB L2 cache, DDR3, quad core, 35 W)
AMD A8-5550M 2.10 GHz
processor (turbo up to 3.10 GHz; 1600 MHz FSB, 4.0 MB L2 cache, DDR3, quad core, 35 W)
AMD A6-5350M 2.90 GHz
processor (turbo up to 3.50 GHz; 1600 MHz FSB, 1.0 MB L2 cache, DDR3, dual core, 35 W)
AMD A4-5150M 2.70 GHz
processor (turbo up to 3.30 GHz; 1600 MHz FSB, 1.0 MB L2 cache, DDR3, dual core, 35 W)
√√
Computer models
equipped with an
Intel processor
1
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Processors (continued)
Intel® Quad Core® i7-4900MQ 2.80
GHz processor (SC turbo up to 3.80 GHz; 1600 MHz FSB, 8.0 MB L3 cache, 47 W)
Intel Quad Core i7-4800MQ 2.70
GHz processor (SC turbo up to 3.70 GHz; 1600 MHz FSB, 6.0 MB L3 cache, 47 W)
Intel Quad Core i7-4702MQ 2.20
GHz processor (SC turbo up to 3.20 GHz; 1600 MHz FSB, 6.0 MB L3 cache, 37 W)
Intel Quad Core i7-4700MQ 2.40
GHz processor (SC turbo up to 3.40 GHz; 1600 MHz FSB, 6.0 MB L3 cache, 47 W)
Intel Dual Core i5-4330M 2.80 GHz
processor (SC turbo up to 3.50 GHz; 1600 MHz FSB; 3.0 MB L3 cache, 37 W)
Intel Dual Core i5-4200M 2.50 GHz
processor (SC turbo up to 3.10 GHz; 1600 MHz FSB, 3.0 MB L3 cache, 37 W)
Intel Dual Core i3-4000M 2.40 GHz
processor (1600 MHz FSB, 3.0 MB L3 cache, 37 W)
Chipset AMD A76M fusion controller hub
Intel HM87 Express Chipset
2 Chapter 1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Graphics Internal graphics:
AMD Radeon™ HD 8650G graphics
(only on computer models equipped with an AMD A10 processor)
AMD Radeon HD 8550G graphics
(only on computer models equipped with an AMD A8 processor)
AMD Radeon HD 8450G graphics
(only on computer models equipped with an AMD A6 processor)
AMD Radeon HD 8350G graphics
(only on computer models equipped with an AMD A4 processor)
Switchable graphics:
AMD Radeon HD 8750M with 2048
MB of dedicated video memory (128 MB×16 DDR3 900 MHz×8PCs, DDR3 1 GHz downgrade to DDR3 900MHz)
Dual graphics:
AMD Radeon HD 8750M + HD
8650G dual graphics with AMD discrete graphics (only on computer models equipped with an AMD A10 processor)
AMD Radeon HD 8750M + HD
8550G dual graphics with AMD discrete graphics (only on computer models equipped with an AMD A8 processor)
AMD Radeon HD 8750M + HD
8450G dual graphics with AMD discrete graphics (only on computer models equipped with an AMD A6 processor)
Support for HD decode, DX11, and HDMI
Support for PX7
3
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Graphics (continued) Internal graphics:
Intel HD Graphics 4600 on
computer models equipped with a Quad Core processor
Switchable Discrete Graphics:
nVidia N14P-GT GeForce 750M
with 4096 MB of dedicated video memory (256 MB×16 DDR3 1 GHz×8PCs)
nVidia N14P-GV2 GeForce 740M
with 2048 MB of dedicated video memory (128 MB×16 DDR3 1 GHz×8PCs)
N15S-GT GeForce 840M with 2048
MB of dedicated video memory (256 MBx16 DDR3 960 MHz x 4 pcs, 1 GHz bridge to 960 MHz)
Support for HD decode, DX11, and HDMI
Support for GPU performance scaling
Support for Optimus
Panel Support for the following
display assemblies:
√√
15.6 inch (39.80 cm), full high-
definition (FHD), white light-emitting diode (WLED), BrightView (1920×1080), slim (3.2 mm), SVA, color gamut 60%, typical brightness 300 cd/m
15.6 inch (39.80 cm), high-definition
2
(nits), 16:9 aspect ratio
(HD), white light-emitting diode (WLED), BrightView (1366×768), flat (3.8 mm), SVA, color gamut 45%, typical brightness 200 cd/m (nits), 16:9 aspect ratio
Support for low-voltage differential signaling LVDS, co-layout with eDP1.3+PSR)
Touchscreen and MultiTouch enabled
2
4 Chapter 1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Memory Two customer-accessible/upgradable
memory module slots
Support for DDR3L (1600 MHz) dual channel
Support for up to 16834 MB of system RAM in the following configurations:
16834 MB (8192 MB×2)
12288 MB (8192 MB+4096 MB)
8192 MB (8192 MB×1, 4096 MB×2)
6144 MB (4096 MB+2048 MB)
4096 MB (4096 MB×1, 2048 MB×2)
Support for Intel Rapid Start Technology
Hard drive Support for 6.35 cm (2.5 in) hard drives
(select models only)
in 7.0 mm (.28 in) and 9.5 mm (.37 in) thickness
Support for Serial ATA /Support for mSATA
Support for HP 3D Drive Guard hard drive protection
Support for the following hard drives:
1.5 TB, 5400 rpm, 9.5 mm (select
models only)
√√
√√
1 TB, 5400 rpm, 9.5 mm
750 GB, 5400 rpm, 9.5 mm
500 GB, 5400 rpm, 7.0 mm
Support for Intel Smart Response
mSATA SSD Support for 24 GB mSATA SSD
640 GB, 5400 rpm, 9.5 mm
256 GB solid-state drive (SSD),
select models only
512 GB SSD, select models only
Technology (select models only)
(not available on computer models equipped with 16834 MB or 12288 MB system memory or with a 256 GB or 512 GB SSD)
5
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Audio and video Quad speakers
Subwoofer
Dual array digital microphones with appropriate beam-forming, echo­cancellation, noise-suppression software
HD Audio
Beats Audio
Integrated HP TrueVision HD webcam (fixed [no tilt], activity LED, 1280×720 by 30 frames per second)
Ethernet Integrated 10/100/1000 network interface
Wireless Integrated wireless local area network
card (NIC)
(WLAN) options by way of wireless module
Two WLAN antennas built into display assembly
Compatible with Miracast -certified devices
Support for the following WLAN formats:
Qualcomm Atheros AR9485
802.11bgn 1×1 WiFi Adapter (select models only)
√√
√√
√√
Qualcomm QCA9565 802.11bgn
1×1 WiFi + Bluetooth 4.0 Combo Adapter (select models only)
Ralink RT3290LE 802.11bgn 1×1
WiFi + Bluetooth 4.0 Combo Adapter (select models only)
Realtek RTL8188EE 802.11bgn 1×1
WiFi Adapter (select models only)
Broadcom BCM 4352 802.11 ac
External media cards HP 2-in-1 multiformat Digital Media
2×2 WiFi + Bluetooth 4.0 Combo Adapter (select models only)
Intel Dual Band Wireless 7260
802.11 bgn 2x2 WiFi + Bluetooth
4.0 Combo Adapter
Intel Dual Band Wireless-AC 3160
802.11 ac 1x1 WiFi + Bluetooth 4.0 Combo Adapter (select models only)
Reader Slot with push-push technology. Reads data from and writes data to digital memory cards such as Secure Digital (SD).
√√
6 Chapter 1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Ports
Keyboard/pointing devices Full-size, island-style keyboard with
Power requirements Support for the following AC adapters:
AC adapter, HP Smart
Audio-in (mono microphone)/audio-
out (stereo headphone) combo jack
HDMI v1.4 supporting up to
1920×1080 @ 60Hz
RJ-45 (Ethernet)
USB: four USB 3.0 ports, one USB
2.0 port
numeric keypad
DuraCoat
Backlit
Gesture support: MultiTouch gestures enabled, two-finger scrolling, and pinch­zoom as default
Clickpad with image sensor
Taps enabled by default
Support for Windows 8 modern trackpad
90 W HP Smart AC adapter (PFC,
4.5 mm)
√√
√√
√√
65 W HP Smart AC adapter (non-
PFC, 4.5 mm)
120 W HP Slim AC adapter (PFC,
Support for the following batteries
Security Support for the following:
EM, 4.5 mm)
90 W HP Smart AC adapter (PFC
EM, 4.5 mm)
65 W HP Smart AC adapter (non-
PFC, EM, 4.5 mm)
6 cell, 62 Wh, 2.80 Ah, Li-ion
battery, supports fast charge
6 cell, 47 Wh, 2.20 Ah, Li-ion
battery
Security cable lock
Fingerprint reader with Digital
Persona software (select models only)
HP SimplePass (only available on
computer models equipped with a fingerprint reader)
√√
√√
7
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Security (continued)
Operating system Preinstalled: Windows 8.1 √√
Ubuntu Linux
Serviceability End user replaceable parts:
Intel AT-p Ready
√√
AC adapter
Battery (system)
Hard drive
Memory modules (expansion and
primary)
WLAN module
mSATA SSD
8 Chapter 1 Product description

2 External component identification

Display

Item Component Description
(1) Internal display switch Turns off the display and initiates Sleep if the display is
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) HP TrueVision HD Webcam Records video and takes still photographs.
(5) WLAN antennas (2)* Send and receive wireless signals to communicate
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
closed while the power is on.
NOTE: The internal display switch is not visible from
the outside of the computer.
with WLANs.
NOTE: To set up a WLAN and connect to the Internet,
you need a broadband modem (either DSL or cable) (purchased separately), high-speed internet service purchased from an Internet service provider, and a wireless router (purchased separately).
Display 9

Buttons and speakers

Item Component Description
(1) Power button When the computer is off, press the button to turn
(2) Speakers (2) Produce sound.
(3) Fingerprint reader (select models only) Allows a fingerprint logon to , instead of a password
on the computer.
When the computer is on, press the button briefly
to initiate Sleep.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
CAUTION: Pressing and holding down the power
button will result in the loss of unsaved information.
If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.
logon.
10 Chapter 2 External component identification

Keys

Item Component Description
(1) esc key Reveals system information when pressed
(2) fn key Executes frequently used system functions when
(3) Operating system key For Windows computer models, this key returns you to
(4) Action keys Execute frequently used system functions.
(5) num lk key Alternates between the navigational and numeric
(6) Integrated numeric keypad When num lk has been enabled, it can be used like an
in combination with the fn key.
pressed in combination with the b key, the spacebar, or the esc key.
the Start screen from an open app or the Windows desktop.
NOTE: Pressing the key again will return you to the
previous screen.
For Linux computer models, this key displays the operating system menu.
NOTE: On select models, the f5 action key turns the
radiance backlight keyboard feature off or on.
functions on the integrated numeric keypad.
external numeric keypad.
Keys 11

Lights

Item Component Description
(1) Power light White: The computer is on.
Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.
Off: The computer is off or in Hibernation.
Hibernation is an energy-saving mode that uses the least amount of power.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity.
(2) Mute light
(3) Wireless light On: An integrated wireless device, such as a WLAN
(4) Caps lock light On: Caps lock is on, which switches the keys to all
(5) Fingerprint reader light
Amber: Computer sound is off.
Off: Computer sound is on.
device and/or a Bluetooth device, is on.
NOTE: On some models, the wireless light is amber
when all wireless devices are off.
capital letters.
White: The fingerprint authentication was
successful.
12 Chapter 2 External component identification
Amber: The fingerprint authentication failed.

TouchPad

Item Component Description
(1) TouchPad zone Moves the on-screen pointer and selects or activates
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.

Left side

Item Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
items on the screen.
NOTE: The TouchPad also supports edge-swipe
gestures.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being mishandled or stolen.
TouchPad 13
Item Component Description
(2) Vents (2) Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(3) HDMI port Connects an optional video or audio device, such as a
(4) USB 3.0 charging port Connects an optional USB device. The USB 3.0
(5) USB 3.0 port Connects optional USB 3.0 devices and provide
(6) Digital Media Card Reader Reads data from and writes data to digital memory
(7) Hard drive light
(8) Power light White: The computer is on.
high-definition television, any compatible digital or audio component, or a high-speed HDMI device.
charging port can also charge select models of cell phones and MP3 players, even when the computer is off.
NOTE: A USB charging port (also referred to as a
USB powered port) allows you to charge connected USB devices. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.
enhanced USB power performance.
cards such as Secure Digital (SD).
Blinking white: The hard drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked
the hard drive.
Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.
Off: The computer is off or in Hibernation.
Hibernation is an energy-saving mode that uses the least amount of power.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity.
14 Chapter 2 External component identification

Right side

Item Component Description
(1) Audio-out (headphone) jack/Audio-
in (microphone) jack
(2) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide
(3) RJ-45 (network) jack Connects a network cable.
(4) RJ-45 (network) jack status light White: The network is connected.
(5) AC adapter light
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-
conductor connector that supports both audio-out (headphone) and audio-in (microphone).
enhanced USB power performance.
Amber: Activity is occurring on the network.
White: The AC adapter is connected and the
battery is charged.
Amber: The AC adapter is connected and the
battery is charging.
Off: The computer is using DC power.
(6) Power connector Connects an AC adapter.
Right side 15

Bottom

Item Component Description
(1) Service door Provides access to the hard drive bay, the WLAN
module slot, and the memory module slots.
CAUTION: To prevent an unresponsive system,
replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support.
(2) Battery bay Holds the battery.
(3) Vents (3) Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(4) Battery release latch Releases the battery from the battery bay.
(5) HP Triple Bass Reflex Subwoofer Provides superior bass sound.
(6) Speakers (2) Produce sound.
16 Chapter 2 External component identification

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.
IMPORTANT: All labels described in this section will be located in one of 3 places depending on
your computer model: Affixed to the bottom of the computer, located in the battery bay, or under the service door.
For help finding these locations, refer to Bottom on page 16.
Service label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.
NOTE: Your service labels will resemble one of the examples shown below. Refer to the
illustration that most closely matches the service label on your computer.
Component
(1) Product name
(2) Serial number
(3) Product number
(4) Warranty period
(5) Model number (select models only)
Component
(1) Serial number
(2) Product number
(3) Warranty period
Labels 17
Component
(4) Model number (select models only)
(5) Revision number
Regulatory label(s)—Provide(s) regulatory information about the computer.
Wireless certification label(s)—Provide(s) information about optional wireless devices and the
approval markings for the countries or regions in which the devices have been approved for use.
18 Chapter 2 External component identification

3 Illustrated parts catalog

Computer major components

Computer major components 19
Item Component Spare part number
(1) Display assembly (includes webcamera/microphone module and wireless antenna cables):
15.6 inch (39.80 cm), BrightView, FHD, LED, TouchSmart touchscreen display
15.6 inch (39.80 cm), BrightView, HD, LED, TouchSmart touchscreen display
15.6 inch (39.80 cm), BrightView, FHD, LED, non-touchscreen display assembly 720552-001
15.6 inch (39.80 cm), BrightView, HD, LED, non-touchscreen display assembly 720551-001
The subcomponents for the non-touchscreen display assembly are also available as spare part kits. For more
(2) Top cover 720570-001
(3) Power button board (includes cable) 720553-001
(4) Keyboard (includes keyboard cable):
Keyboard with backlight (includes backlight cable):
For use on computer models equipped with an Intel processor in Belgium 720244-A41
For use in Canada 720244-DB1
For use on computer models equipped with an Intel processor in the Czech Republic
For use on computer models equipped with an Intel processor in Denmark, Finland,
assembly
assembly
display assembly spare part information, see
and Slovakia
and Norway
Display assembly subcomponents on page 25.
720550-001
720549-001
720244-FL1
720244-DH1
For use on computer models equipped with an Intel processor in France 720244-051
For use on computer models equipped with an Intel processor in Germany 720244-041
For use on computer models equipped with an Intel processor in Greece 720244-151
For use on computer models equipped with an Intel processor for use internationally 720244-B31
For use on computer models equipped with an Intel processor in Italy 720244-061
For use on computer models equipped with an Intel processor in Japan 720244-291
For use in Latin America 720244-161
For use on computer models equipped with an Intel processor in Portugal 720244-131
For use on computer models equipped with an Intel processor in Russia 720244-251
For use on computer models equipped with an Intel processor in Saudi Arabia 720244-171
For use on computer models in South Korea 720244-AD1
For use on computer models equipped with an Intel processor in Spain 720244-071
For use on computer models equipped with an Intel processor in Switzerland 720244-BG1
For use on computer models equipped with an Intel processor in Taiwan 720244-AB1
For use on computer models equipped with an Intel processor in Thailand 720244-281
For use on computer models equipped with an Intel processor in Turkey 720244-141
For use on computer models equipped with an Intel processor in the United Kingdom 720244-031
20 Chapter 3 Illustrated parts catalog
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