HP envy 15 Service Manual

HP ENVY 15

Maintenance and Service Guide

Document Part Number: 577090-001

September 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2009 Document Part Number: 577090-001

Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly

on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

1 Product description

2 External component identification

Identifying hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

TouchPad buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

3 Illustrated parts catalog

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

Display components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

Expansion memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

Primary memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

Maintenance and Service Guide iv

Contents

Processor fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24

Power button board and cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25

Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26

Video fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–33

5 Setup Utility (BIOS)

Starting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Using Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Changing the language of Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Navigating and selecting in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Restoring default settings in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Exiting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Updating the BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

15.6-in display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

9.5-mm, 2.5-in hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

8.0-mm, 1.8-in hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . 6–5

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications. . . . . . . . . . . . . . . . . . . . 6–6

System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7

System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7

System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

7 Screw listing

Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Phillips PM2.0×12.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4

Phillips PM2.0×2.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Phillips PM1.5×1.5 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Phillips PM2.0×4.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7

Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8

Phillips PM2.0×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10

Phillips PM2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13

v Maintenance and Service Guide

8 Backup and recovery

Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Using Windows Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Recovering from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

9 Connector pin assignments

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

10Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

Contents

11Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Index

Maintenance and Service Guide vi

Product description

Category Description

Product name HP ENVY 15 Notebook PC

Processors Intel® Core™ i7-820QM 1.73-GHz processor with embedded

Northbridge (SC turbo up to 3.06-GHz) Intel Core i7-720QM 1.60-GHz processor with embedded Northbridge

(SC turbo up to 2.80-GHz)

Chipset Intel 5 series express chipsets

PM57 platform controller hub (PCH) Peak-M

Graphics ATI Mobility Radeon™ HD 4830 (M97) Discrete PCI Express Graphics

with 1 GB of dedicated video memory (64M×16, 1.5V, 800 MHz, DDR3 @1333 MHz)

Panel 15.6-in AntiGlare, full high-definition (FHD) (1920 × 1080),

light-emitting diode (LED), dual-channel display assembly

15.6-in BrightView, HD (1368 × 768), LED display assembly 16 × 9 wide aspect ratio Supports privacy filter Includes 2 wireless local-area network (WLAN) antennas Supports ambient light sensor (ALS)

Memory 4 memory module slots (customer accessible/upgradeable), supports

up to 16-GB memory Supports DDR3, 1066-MHz dual channel memory

(Continued)

Maintenance and Service Guide 1–1

Product description

Category Description

Mass storage devices Supports either 8.0-mm SATA 1.8-in or 9.5-mm SATA 2.5-in hard drives

Optical drive External USB support for the following:

Microphone 2 integrated digital dual-array microphones

Webcam Night-vision/low-light VGA camera with infrared LED for illumination

Audio HD IDT 92HD75B audio

Ethernet Marvell 88E8072-B1 10/100/1000 Ethernet

Supports the following hard drive configurations:

2.5-in, 7200-rpm:

■ 640-GB

■ 500-GB

■ 320-GB

■ 250-GB

1.8-in, 5400-rpm:

■ 320-GB

■ 250-GB

■ 160-GB

■ Blu-ray ROM with LightScribe DVD±R/RW SuperMulti

Double-Layer Drive

■ DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

Microphone jack

Supports OVT7738 camera sensor with F2.0, dual-band lens Fixed (no tilt) Activity light 640 × 480 by 24 frames per second

Dolby Home Theater technology 2 stereo speakers with 2-watt power rating Headphone jack

S3/S5 wake on LAN (AC mode only) Ethernet cable not included

(Continued)

1–2 Maintenance and Service Guide

Category Description

Power requirements 120- and 90-W HP Smart Adapter (100–240V)

Battery options:

■ Primary battery: 6-cell, 2.40-Ah (53-Wh) Li-ion battery, user replaceable

■ Extended battery: 9-cell, 2.80-Ah (93-Wh) Li-ion battery, user replaceable

Wireless Integrated WLAN options by way of wireless module

2 wireless antennas built into display assembly Supports no-WLAN option Support for the following WLAN formats:

■ Intel WiFi Link 6200 802.11 a/g/n

■ Intel WiFi Link 6200 802.11 a/g/n with Bluetooth®

■ Intel WiFi Link 5100 802.11 a/g/n

■ Intel WiFi Link 5100 802.11 a/g/n with Bluetooth

■ Intel WiFi Link 6100 802.11 a/b/g

■ Intel WiFi Link 6100 802.11 a/b/g with Bluetooth

■ Intel WiFi Link 5100 802.11 a/b/g

■ Intel WiFi Link 5100 802.11 a/b/g with Bluetooth

■ Intel 1000 802.11 b/g/n

■ Intel 1000 802.11 b/g/n with Bluetooth

■ Intel 1000 802.11 b/g

■ Intel 1000 802.11 b/g with Bluetooth

External media cards Digital Media Slot

Supports the following digital card formats:

■ MultiMediaCard

■ micro MultiMediaCard (adapter required)

■ MultiMediaCard Plus

■ Secure Digital (SD) Memory Card

■ micro Secure Digital Memory Card (adapter required)

■ Secure Digital High Capacity Memory Card

Product description

(Continued)

Maintenance and Service Guide 1–3

Product description

Category Description

Ports 3.5-mm headphone/microphone combo jack (stereo, supports jack

Keyboard/ pointing devices

Serviceability End-user replaceable parts:

detection) eSATA/USB 2.0 combo port (1) High Definition Multimedia Interface (HDMI) v1.3b supporting

1920 × 1080 at 60 Hz HP Smart Adapter AC adapter plug RJ-45 Primary battery connector Secondary battery connector USB 3.0 ports (2, each capable of driving an external optical drive) USB 2.0 ports (2, each capable of driving an external optical drive)

The total combined power for all USB ports is 3.0 amps, with all

✎

power available from any single port. This power is available whenever the AC adapter is supplying power, including S3 and S5 modes.

Full-size optimized keyboard with 1.8-mm keystroke travel distance TouchPad with gesture support (media “M,” scroll, pinch, zoom) Taps enabled by default

AC adapter Battery External optical drive Memory (only 2 slots are customer accessible)

Security Security cable slot with adapter

Operating system Preinstalled:

■ Microsoft® Windows® 7 Home Premium 64

■ Microsoft Windows 7 Professional 64

■ Configurable Linux embedded

1–4 Maintenance and Service Guide

Identifying hardware

Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models.

To see a list of hardware installed in the computer:

» Select Start > Control Panel > System and Security. Then in the System area, click Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Windows includes the User Account Control feature to improve the security of your computer. You may be

✎

prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

External component identification

Maintenance and Service Guide 2–1

External component identification

Top components

Display components

Item Component Description

(1) Ambient light sensor Adjusts the screen brightness levels automatically, based on surrounding

lighting conditions.

(2) Internal microphones (2) Record sound.

(3) Webcam light On: The webcam is in use.

(4) Webcam infrared (IR) lights (2) Improve the webcam picture quality in low-light conditions.

(5) Webcam Records video and captures still photographs.

(6) Wireless antennas (2) Send and receive signals from one or more wireless devices. These antennas

are not visible from the outside of the computer.

For optimal transmission, keep the areas immediately around the

✎

antennas free from obstructions.

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

(7) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power

is on.

The internal display switch is not visible from the outside of the

✎

computer.

2–2 Maintenance and Service Guide

Button

External component identification

Component Description

Power button ■ When the computer is off, press the button to turn on the computer.

■ When the computer is on, press the button briefly to initiate Sleep.

■ When the computer is in the Sleep state, press the button briefly to

exit Sleep.

■ When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start > Control Panel > System and Security > Power Options.

Maintenance and Service Guide 2–3

External component identification

Keys

Item Component Description

(1) Action keys Execute frequently used system functions.

(2) wireless key Turns the wireless feature on or off.

This key does not establish a wireless connection. To establish a

✎

wireless connection, a wireless network must also be set up.

(3) Windows applications key Displays a shortcut menu for items beneath the cursor.

(4) Windows logo key Displays the Windows Start menu.

(5)

(6)

(7)

(8)

(9) Media Launch key Opens HP MediaSmart. HP MediaSmart turns your computer into a mobile

(10)

(11)

fn key Executes frequently used system functions when pressed in combination with

a function key or the

calculator key Opens the Windows calculator function.

print options key Opens the Print Options window of the active Windows program.

Web key Opens a Web browser.

Until you have set up your Internet or network services, the Web key

✎

opens the Windows Internet Connection Wizard. After you have set up your Internet or network services and your Web browser home page, you can press the the Internet.

entertainment center. You can enjoy music and movies and manage and edit your photo collections.

mail key Opens your default e-mail program.

The first time you press the mail key, you may be prompted to set up

✎

your e-mail account. After you have set up your e-mail, you can press

mail key to quickly access your e-mail.

the

esc key Displays system information when pressed in combination with the fn key.

esc key.

Web key to quickly access your home page and

2–4 Maintenance and Service Guide

Lights

External component identification

Item Component Description

(1) TouchPad light ■ Amber: The TouchPad is off.

■ Off: The TouchPad is on.

(2) Caps lock light White: Caps lock is on.

(3) Power light ■ White: The computer is on.

■ Blinking white: The computer is in the Sleep state.

■ Off: The computer is off or in Hibernation.

(4) Mute light Amber: Computer sound is off.

(5) Wireless light ■ Off: An integrated wireless device, such as a WLAN device and/or a

Bluetooth device, is on.

Wireless devices are enabled at the factory.

✎

■ Amber: All wireless devices are off.

Maintenance and Service Guide 2–5

External component identification

TouchPad

Component Description

TouchPad* Moves the pointer and selects or activates items on the screen.

*This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings.

2–6 Maintenance and Service Guide

TouchPad buttons

External component identification

Item Component Description

(1) TouchPad on/off button Turns the TouchPad on and off. Lightly press the button and hold for

2 seconds to turn the TouchPad on and off.

(2) Left TouchPad button* Functions like the left button on an external mouse.

(3) Right TouchPad button* Functions like the right button on an external mouse.

Maintenance and Service Guide 2–7

External component identification

Front components

Item Component Description

(1) Vents (2) Enable airflow to cool internal components.

(2) Digital Media Slot Supports the following digital card formats:

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

■ MultiMediaCard

■ micro MultiMediaCard (adapter required)

■ MultiMediaCard Plus

■ Secure Digital Memory Card

■ micro Secure Digital Memory Card (adapter required)

■ Secure Digital High Capacity Memory Card

Left-side components

Item Component Description

(1) Battery light ■ Off: The computer is running on battery power.

(2) Power connector Connects an AC adapter.

(3) Vent Enables airflow to cool internal components.

■ Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error.

■ Amber: A battery is charging.

■ White: The computer is connected to external power and the battery is

fully charged.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(4) Drive light ■ Blinking white: The hard drive is being accessed.

■ Amber (select models only): HP ProtectSmart Hard Drive Protection has

temporarily parked the hard drive.

(5) Speaker Produces sound.

2–8 Maintenance and Service Guide

Right-side components

Item Component Description

(1) Speaker Produces sound.

(2) Security cable slot Attaches an optional security cable to the computer.

External component identification

The security cable is designed to act as a deterrent, but it may not

✎

prevent the computer from being mishandled or stolen.

(3) Audio-out (headphone) jack/Audio-in

(microphone) jack

(4) eSATA/USB port Connects a high-performance eSATA component, such as an eSATA external

(5) USB ports (2) Connect optional USB devices.

(6) HDMI port Connects an optional video or audio device, such as a high-definition

(7) RJ-45 (network) jack Connects a network cable.

(8) Vent Enables airflow to cool internal components.

Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.

When a device is connected to the jack, the device speakers

✎

are disabled.

hard drive, or connects an optional USB device.

television, or any compatible digital or audio component.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Maintenance and Service Guide 2–9

External component identification

Bottom components

Item Component Description

(1) Vents (5) Enable airflow to cool internal components.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(2) Battery bay Holds the primary battery.

The primary battery is preinstalled in the battery bay at the factory.

✎

(3) Battery lock Locks the primary battery inside the battery bay.

(4) Accessory battery connector Connects an optional accessory battery.

(5) Memory module compartment Holds the memory modules.

(6) Battery release latch Releases the primary battery from the battery bay.

2–10 Maintenance and Service Guide

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

The battery must be removed to gain access to the service tag. See the “Battery” section in Chapter 4

✎

(“Removal and replacement procedures”) for battery removal and replacement instructions.

Illustrated parts catalog

Maintenance and Service Guide 3–1

Illustrated parts catalog

Item Component Description

(1) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

(2) Product name This is the product name affixed to the front of the computer.

(3) Model description This is the alphanumeric identifier used to locate documents,

(4) Warranty period This number describes the duration (in years) of the warranty

(5) Part number/Product number (p/n) This number provides specific information about the product’s

drivers, and support for the computer.

period for the computer.

hardware components. The part number helps a service technician determine what components and parts are needed.

3–2 Maintenance and Service Guide

Computer major components

Illustrated parts catalog

Maintenance and Service Guide 3–3

Illustrated parts catalog

Item Description Spare part number

(1) Display assembly (includes webcam/microphone module and cable, 2 WLAN antenna transceivers and cables,

nameplate, and logo):

With bronze finish:

■ 15.6-in, WVA, AntiGlare LED display assembly 591172-001

■ 15.6-in, WVA, BrightView LED display assembly 576803-001

■ 15.6-in, SVA, BrightView LED display assembly 576802-001

With black finish:

■ 15.6-in, WVA, AntiGlare LED display assembly 591173-001

■ 15.6-in, WVA, BrightView LED display assembly 580127-001

■ 15.6-in, SVA, BrightView LED display assembly 580126-001

(2) Top cover (includes TouchPad board, TouchPad bracket, and TouchPad cable):

With bronze finish for use in all countries and regions except Brazil and the United Kingdom 576840-001

With bronze finish for use only in Brazil 576840-201

With bronze finish for use only in the United Kingdom 576840-031

With black finish for use in all countries and regions except the United Kingdom 580122-001

With black finish for use only in the United Kingdom 580122-031

(3) Keyboard (includes keyboard cable):

With bronze finish:

■ For use in Belgium 576835-A41

■ For use in Brazil 576835-201

■ For use in Denmark, Finland, and Norway 576835-DH1

■ For use in France 576835-051

■ For use in French Canada 576835-121

■ For use in Germany 576835-041

■ For use in Italy 576835-061

■ For use in Latin America 576835-161

■ For use in the Netherlands 576835-B31

■ For use in Russia 576835-251

■ For use in Saudi Arabia 576835-171

■ For use in South Korea 576835-AD1

■ For use in Spain 576835-071

■ For use in Switzerland 576835-BG1

■ For use in the United Kingdom and Singapore 576835-031

■ For use in the United States 576835-001

(Continued)

3–4 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

(3) Keyboard (includes keyboard cable) (continued):

With black finish:

■ For use in France 580132-051

■ For use in Saudi Arabia 580132-171

■ For use in the United Kingdom and Singapore 580132-031

■ For use in the United States 580132-001

Keyboard Hardware Kit (not illustrated, includes Mylar shield and screws) 576836-001

(4) Memory modules (1066-MHz, PC3):

4096-MB 576817-001

2048-MB 576816-001

(5) RTC battery (includes double-sided tape) 576848-001

(6) WLAN module:

802.11 a/g/n WLAN module:

■ Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

572509-001

■ Intel WiFi Link 5100 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

Maintenance and Service Guide 3–5

572507-001

(Continued)

Illustrated parts catalog

Item Description Spare part number

(6) WLAN module (continued):

802.11 a/b/g WLAN module:

■ Intel WiFi Link 6100 802.11 a/b/g WLAN module for use in Andorra,

Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

■ Intel WiFi Link 5100 802.11 a/b/g WLAN module for use in Andorra,

Intel 1000 802.11 b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

572510-001

572508-001

572520-001

(Continued)

3–6 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

(6) WLAN module (continued):

Intel 1000 802.11 b/g WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, theUnitedArabEmirates, theUnitedKingdom, Uruguay, theU.S.VirginIslands, the United States, Venezuela, and Vietnam

(7a) Hard drive (includes bracket, rubber isolators, and screws):

2.5-in, 7200-rpm:

■ 640-GB 576821-001

585984-001

■ 500-GB 576820-001

■ 320-GB 576819-001

■ 250-GB 576818-001

1.8-in, 5400-rpm:

■ 320-GB 576823-001

■ 250-GB 580129-001

■ 160-GB 591171-001

(7b) Hard drive cable:

For use only with 2.5-in hard drives 576828-001

For use only with 1.8-in hard drives 576830-001

Hard Drive Hardware Kit (not illustrated, includes bracket, rubber isolators, and screws):

For use only with 2.5-in hard drives 576827-001

For use only with 1.8-in hard drives 576829-001

(8) Speaker assembly 576842-001

(9) Processor fan/heat sink assembly (includes replacement thermal material) 576837-001

(10) Processor (includes replacement thermal material):

Intel Core i7-820QM 1.73-GHz processor (SC turbo up to 3.06-GHz) 583053-001

Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80-GHz) 586170-001

(11) Video fan/heat sink assembly (includes replacement thermal material) 576838-001

(12) Power button board and cable (includes double-sided tape) 576849-001

(13) Power connector cable (includes bracket) 576846-001

(Continued)

Maintenance and Service Guide 3–7

Illustrated parts catalog

Item Description Spare part number

(14) PM57 PCH Peak-M system board with 1 GB of dedicated video memory

(includes replacement thermal material)

(15) Base enclosure (includes 4 rubber feet):

With bronze finish 576839-001

With black finish 580121-001

Rubber Feet Kit (not illustrated, includes 4 rubber feet) 538346-001

(16) Battery:

9-cell, 2.80-Ah (93-Wh) Li-ion battery 576834-001

6-cell, 2.40-Ah (53-Wh) Li-ion battery 576833-001 and

(17) Memory module compartment cover (included in the Plastics Kit, spare part number 576847-001)

576772-001

586025-001

3–8 Maintenance and Service Guide

Display components

Illustrated parts catalog

Maintenance and Service Guide 3–9

Illustrated parts catalog

Item Description Spare part number

(1) Display bezel 576810-001

(2a) Ambient light sensor module (includes cable and double-sided tape) 576815-001

(2b) Ambient light sensor module cable (included in the ambient light sensor module spare part kit)

(3) Webcam/microphone module 576812-001

(4) Bluetooth module 537921-001

✎

(5) Display left and right hinges (included in the Display Hinge Kit, spare part number 576809-001)

(6) Display panel:

For use only with the 15.6-in, WVA, AntiGlare LED display assembly 591327-001

For use only with the 15.6-in, WVA, BrightView LED display assembly 576801-001

For use only with the 15.6-in, SVA, BrightView LED display assembly 576800-001

(7) Bluetooth module cable 576845-001

(8) Display panel cable (includes double-sided tape) 576813-001

(9) Wireless antenna transceivers and cables 576814-001

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is available using spare part number 576845-001.

(10) Display enclosure:

With bronze finish 576811-001

With black finish 580128-001

Display Screw Kit (not illustrated) 576808-001

3–10 Maintenance and Service Guide

Mass storage devices

Illustrated parts catalog

Maintenance and Service Guide 3–11

Illustrated parts catalog

Item Description Spare part number

(1) Hard drive (includes bracket, rubber isolators, and screws):

2.5-in, 7200-rpm:

■ 640-GB 576821-001

■ 500-GB 576820-001

■ 320-GB 576819-001

■ 250-GB 576818-001

1.8-in, 5400-rpm:

■ 320-GB 576823-001

■ 250-GB 580129-001

■ 160-GB 591171-001

(2) Hard drive cable:

For use only with 2.5-in hard drives 576828-001

For use only with 1.8-in hard drives 576830-001

Hard Drive Hardware Kit (not illustrated, includes bracket, rubber isolators, and screws):

For use only with 2.5-in hard drives 576827-001

For use only with 1.8-in hard drives 576829-001

(3) External optical drive:

With bronze finish:

■ Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive 576832-001

■ DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 576831-001

With black finish:

■ Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive 580131-001

■ DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 580130-001

3–12 Maintenance and Service Guide

Miscellaneous parts

Description Spare part number

AC adapter:

120-W PFC HP Smart Adapter 463953-001

90-W PFC HP Smart Adapter 463955-001

HDMI-to-VGA adapter 530607-001

HP Notebook protective case:

For use with computer models with bronze finish 578252-001

For use with computer models with black finish 580792-001

Power cord:

For use in Australia 490371-011

For use in Brazil 490371-201 and 490371-202

For use in Canada, Mexico, and the United States 490371-001

For use in Europe, the Middle East, and Africa 490371-021

For use in India 490371-D61

Illustrated parts catalog

For use in Italy 490371-061

For use in the People’s Republic of China 490371-AA1

For use in South Korea 490371-AD1

For use in Switzerland 490371-111

For use in the United Kingdom and Singapore 490371-031

Screw Kit:

Phillips PM3.0×4.0 screw Phillips PM2.5×6.0 screw Phillips PM2.0×12.0 screw Phillips PM2.0×6.0 captive screw Phillips PM2.0×5.0 screw Phillips PM2.0×4.0 broadhead screw Phillips PM2.0×4.0 screw Phillips PM2.0×3.0 screw Phillips PM2.0×2.0 screw Phillips PM1.5×1.5 screw

576844-001

Maintenance and Service Guide 3–13

Illustrated parts catalog

Sequential part number listing

Spare part number Description

463953-001 120-W PFC HP Smart Adapter

463955-001 90-W PFC HP Smart Adapter

490371-001 Power cord for use in Canada, Mexico, and the United States

490371-011 Power cord for use in Australia

490371-021 Power cord for use in Europe, the Middle East, and Africa

490371-031 Power cord for use in the United Kingdom and Singapore

490371-061 Power cord for use in Italy

490371-111 Power cord for use in Switzerland

490371-201 Power cord for use in Brazil

490371-202 Power cord for use in Brazil

490371-AA1 Power cord for use in the People’s Republic of China

490371-AD1 Power cord for use in South Korea

490371-D61 Power cord for use in India

530607-001 HDMI-to-VGA adapter

537921-001 Bluetooth module

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth

✎

module cable is available using spare part number 576845-001.

538346-001 Rubber Feet Kit (includes 4 rubber feet)

572507-001 Intel WiFi Link 5100 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina,

Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

572508-001 Intel WiFi Link 5100 802.11 a/b/g WLAN module for use in Andorra, Antigua and Barbuda, Argentina,

(Continued)

3–14 Maintenance and Service Guide

Illustrated parts catalog

Spare part number Description

572509-001 Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina,

572510-001 Intel WiFi Link 6100 802.11 a/b/g WLAN module for use in Andorra, Antigua and Barbuda, Argentina,

572520-001 Intel 1000 802.11 b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba,

Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

576772-001 PM57 PCH Peak-M system board with 1 GB of dedicated video memory (includes replacement

thermal material)

576800-001 Display panel for use only with the 15.6-in, SVA, BrightView LED display assembly

576801-001 Display panel for use only with the 15.6-in, WVA, BrightView LED display assembly

576802-001 15.6-in, SVA, BrightView LED display assembly with bronze finish (includes webcam/microphone

module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)

576803-001 15.6-in, WVA, BrightView LED display assembly with bronze finish (includes webcam/microphone

module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)

576808-001 Display Screw Kit

576809-001 Display Hinge Kit (includes the left and right display hinges)

576810-001 Display bezel

576811-001 Display enclosure with bronze finish

(Continued)

Maintenance and Service Guide 3–15

Illustrated parts catalog

Spare part number Description

576812-001 Webcam/microphone module

576813-001 Display panel cable (includes double-sided tape)

576814-001 Wireless antenna transceivers and cables

576815-001 Ambient light sensor module (includes cable and double-sided tape)

576816-001 2048-MB memory module (1066-MHz, PC3)

576817-001 4096-MB memory module (1066-MHz, PC3)

576818-001 250-GB, 2.5-in, 7200-rpm hard drive (includes bracket, rubber isolators, and screws)

576819-001 320-GB, 2.5-in, 7200-rpm hard drive (includes bracket, rubber isolators, and screws)

576820-001 500-GB, 2.5-in, 7200-rpm hard drive (includes bracket, rubber isolators, and screws)

576821-001 640-GB, 2.5-in, 7200-rpm hard drive (includes bracket, rubber isolators, and screws)

576823-001 320-GB, 1.8-in, 5400-rpm hard drive (includes bracket, rubber isolators, and screws)

576827-001 Hard Drive Hardware Kit for use only with 2.5-in hard drives (includes bracket, rubber isolators,

576828-001 Hard drive cable for use only with 2.5-in hard drives

576829-001 Hard Drive Hardware Kit for use only with 1.8-in hard drives (includes bracket, rubber isolators,

and screws)

576830-001 Hard drive cable for use only with 1.8-in hard drives

576831-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe with bronze finish

576832-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive with bronze finish

576833-001 6-cell, 2.40-Ah (53-Wh) Li-ion battery

576834-001 9-cell, 2.80-Ah (93-Wh) Li-ion battery

576835-001 Keyboard with bronze finish for use in the United States (includes keyboard cable)

576835-031 Keyboard with bronze finish for use in the United Kingdom and Singapore (includes keyboard cable)

576835-041 Keyboard with bronze finish for use in Germany (includes keyboard cable)

576835-051 Keyboard with bronze finish for use in France (includes keyboard cable)

576835-061 Keyboard with bronze finish for use in Italy (includes keyboard cable)

576835-071 Keyboard with bronze finish for use in Spain (includes keyboard cable)

576835-121 Keyboard with bronze finish for use in French Canada (includes keyboard cable)

576835-161 Keyboard with bronze finish for use in Latin America (includes keyboard cable)

576835-171 Keyboard with bronze finish for use in Saudi Arabia (includes keyboard cable)

576835-201 Keyboard with bronze finish for use in Brazil (includes keyboard cable)

576835-251 Keyboard with bronze finish for use in Russia (includes keyboard cable)

576835-A41 Keyboard with bronze finish for use in Belgium (includes keyboard cable)

576835-AD1 Keyboard with bronze finish for use in South Korea (includes keyboard cable)

576835-B31 Keyboard with bronze finish for use in the Netherlands (includes keyboard cable)

576835-BG1 Keyboard with bronze finish for use in Switzerland (includes keyboard cable)

576835-DH1 Keyboard with bronze finish for use in Denmark, Finland, and Norway (includes keyboard cable)

576836-001 Keyboard Hardware Kit (includes Mylar shield and screws)

576837-001 Processor fan/heat sink assembly (includes replacement thermal material)

(Continued)

3–16 Maintenance and Service Guide

Illustrated parts catalog

Spare part number Description

576838-001 Video fan/heat sink assembly (includes replacement thermal material)

576839-001 Base enclosure with bronze finish (includes 4 rubber feet)

576840-001 Top cover with bronze finish for use in all countries and regions except Brazil and the United Kingdom

(includes TouchPad board, TouchPad bracket, and TouchPad cable)

576840-031 Top cover with bronze finish for use only in the United Kingdom (includes TouchPad board, TouchPad

bracket, and TouchPad cable)

576840-201 Top cover with bronze finish for use only in Brazil (includes TouchPad board, TouchPad bracket, and

TouchPad cable)

576842-001 Speaker assembly

576844-001 Screw Kit

576845-001 Bluetooth module cable

576846-001 Power connector cable (includes bracket)

576847-001 Plastics Kit (includes the memory module compartment cover)

576848-001 RTC battery (includes double-sided tape)

576849-001 Power button board and cable (includes double-sided tape)

578252-001 HP Notebook protective case for use with computer models with bronze finish

580121-001 Base enclosure with black finish (includes 4 rubber feet)

580122-001 Top cover with black finish for use in all countries and regions except the United Kingdom

(includes TouchPad board, TouchPad bracket, and TouchPad cable)

580122-031 Top cover with black finish for use only in the United Kingdom (includes TouchPad board,

TouchPad bracket, and TouchPad cable)

580126-001 15.6-in, SVA, BrightView LED display assembly with black finish (includes webcam/microphone

module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)

580127-001 15.6-in, WVA, BrightView LED display assembly with black finish (includes webcam/microphone

module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)

580128-001 Display enclosure with black finish

580129-001 250-GB, 1.8-in, 5400-rpm hard drive (includes bracket, rubber isolators, and screws)

580130-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe with black finish

580131-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive with black finish

580132-001 Keyboard with black finish for use in the United States (includes keyboard cable)

580132-031 Keyboard with black finish for use in the United Kingdom and Singapore (includes keyboard cable)

580132-051 Keyboard with black finish for use in France (includes keyboard cable)

580132-171 Keyboard with black finish for use in Saudi Arabia (includes keyboard cable)

580792-001 HP Notebook protective case for use with computer models with black finish

583053-001 Intel Core i7-820QM 1.73-GHz processor (SC turbo up to 3.06-GHz, includes replacement

thermal material)

(Continued)

Maintenance and Service Guide 3–17

Illustrated parts catalog

Spare part number Description

585984-001 Intel 1000 802.11 b/g WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba,

586025-001 6-cell, 2.40-Ah (53-Wh) Li-ion battery

586170-001 Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80-GHz, includes replacement

591171-001 160-GB, 1.8-in, 5400-rpm hard drive (includes bracket, rubber isolators, and screws)

591172-001 15.6-in, WVA, AntiGlare LED display assembly with bronze finish (includes webcam/microphone

thermal material)

module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)

591173-001 15.6-in, WVA, AntiGlare LED display assembly with black finish (includes webcam/microphone

module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)

591327-001 Display panel for use only with the 15.6-in, WVA, AntiGlare LED display assembly

3–18 Maintenance and Service Guide

Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

■ Flat-bladed screwdriver

■ Phillips P1, P0, and P00 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws)

✎

away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the

plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the

reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Maintenance and Service Guide 4–1

Removal and replacement procedures

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer,

damage to a drive, or loss of information, observe these precautions:

■ Before removing or inserting a mass storage device, shut down the computer.

■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid

touching the connector.

■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

■ Handle drives on surfaces covered with at least one inch of shock-proof foam.

■ Avoid dropping drives from any height onto any surface.

■ After removing a mass storage device, an optical drive, or a diskette drive, place it in a static-proof bag.

■ Avoid exposing a mass storage device to products that have magnetic fields, such as monitors or speakers.

■ Avoid exposing a drive to temperature extremes or liquids.

■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging

and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle. Or, the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe

these precautions:

■ Keep components in their electrostatic-safe containers until you are ready to install them.

■ Use nonmagnetic tools.

■ Before touching an electronic component, discharge static electricity by using the guidelines described in

this section.

■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

■ If you remove a component, place it in an electrostatic-safe container.

4–2 Maintenance and Service Guide

Removal and replacement procedures

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

■ To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

■ Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep ESD-sensitive parts in their containers until they arrive at static-free workstations.

■ Place items on a grounded surface before removing them from their containers.

■ Always be properly grounded when touching a component or assembly.

■ Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

■ Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment

used for moving materials is wired to ground, and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Maintenance and Service Guide 4–3

Removal and replacement procedures

Workstation guidelines

Follow these workstation grounding guidelines:

■ Cover the workstation with approved static-shielding material.

■ Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and

equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items

only at static-free workstations.

■ Avoid contact with pins, leads, or circuitry.

■ Turn off power and input signals before inserting or removing connectors or test equipment.

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a

minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at

standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

■ Antistatic tape

■ Antistatic smocks, aprons, and sleeve protectors

■ Conductive bins and other assembly or soldering aids

■ Nonconductive foam

■ Conductive tabletop workstations with ground cords of one megohm resistance

■ Static-dissipative tables or floor mats with hard ties to the ground

■ Field service kits

■ Static awareness labels

■ Material-handling packages

■ Nonconductive plastic bags, tubes, or boxes

■ Metal tote boxes

■ Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

4–4 Maintenance and Service Guide

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

The battery must be removed to gain access to the service tag. See the “Battery” section in Chapter 4

✎

(“Removal and replacement procedures”) for battery removal and replacement instructions.

Removal and replacement procedures

Item Component Description

(1) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

(2) Product name This is the product name affixed to the front of the computer.

(3) Model description This is the alphanumeric identifier used to locate documents,

drivers, and support for the computer.

(4) Warranty period This number describes the duration (in years) of the warranty

period for the computer.

(5) Part number/Product number (p/n) This number provides specific information about the product’s

hardware components. The part number helps a service technician determine what components and parts are needed.

Maintenance and Service Guide 4–5

Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 113 screws, in 9 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 538346-001. There are 4 rubber feet that attach to the base enclosure and battery in the locations shown in the following illustration.

4–6 Maintenance and Service Guide

Battery

Removal and replacement procedures

Description Spare part number

9-cell, 2.80-Ah (93-Wh) Li-ion battery 576834-001

6-cell, 2.40-Ah (53-Wh) Li-ion battery 576833-001 and

586025-001

Before removing the battery, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

Remove the battery:

1. Close the display and turn the computer upside down on a flat surface.

2. Slide the battery lock 1 to unlock the battery.

3. Slide the battery release latch 2 to release the battery.

The battery release latch automatically returns to its original position.

✎

4. Raise the battery and remove it from the battery bay 3.

Install the battery by aligning the tabs on the battery with the notches on the outer edge of the battery bay, and then lowering the battery into the battery bay until it is seated. Slide the battery lock to lock the battery into place.

Maintenance and Service Guide 4–7

Removal and replacement procedures

Expansion memory module

Description Spare part number

4096-MB memory module (1066-MHz, PC3) 576817-001

2048-MB memory module (1066-MHz, PC3) 576816-001

Before removing the expansion memory module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Remove the expansion memory module:

1. Remove the three Phillips PM2.0×4.0 screws 1 that secure the memory module compartment cover to the computer.

2. Lift the rear edge of the memory module compartment cover 2 until it rests at an angle.

3. Remove the memory module compartment 3. The memory module compartment is included in the Plastics Kit, spare part number 576847-001.

4–8 Maintenance and Service Guide

Removal and replacement procedures

4. Pull away the retention clips 1 on each side of the memory module to release the memory module. (The memory module tilts up.)

CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the

memory module.

5. Grasp the edge of the memory module 2, and gently pull it out of the memory module slot.

Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory

✎

module slot.

Reverse this procedure to install the expansion memory module.

Maintenance and Service Guide 4–9

Removal and replacement procedures

Top cover

The top cover spare part kit includes a TouchPad board, TouchPad bracket, and TouchPad cable.

✎

Description Spare part number

Top cover with bronze finish for use in all countries and regions except Brazil and the United Kingdom

Top cover with bronze finish for use only in Brazil 576840-201

Top cover with bronze finish for use only in the United Kingdom 576840-031

Top cover with black finish for use in all countries and regions except the United Kingdom 580122-001

Top cover with black finish for use only in the United Kingdom 580122-031

576840-001

Before removing the top cover, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the memory module compartment cover (see “Expansion memory module” on page 4-8).

Remove the top cover:

1. Remove the four rubber feet 1 and the eight Phillips PM2.0×12.0 screws 2 that secure the top cover to the base enclosure.

4–10 Maintenance and Service Guide

Removal and replacement procedures

2. Remove the two Phillips PM2.0×5.0 screws 1 and the four Phillips PM2.0×2.0 screws 2 that secure the top cover to the base enclosure.

3. Turn the computer right-side up, with the front toward you.

4. Release the top cover by lifting the front edge 1 until it rests at an angle.

5. Disconnect the LED board cable 2 from the system board.

6. Disconnect the TouchPad cable 3 from the low insertion force (LIF) connector on the system board.

7. Release the zero insertion force (ZIF) connector to which the keyboard cable is attached, and then disconnect the keyboard cable 4 from the system board.

8. Remove the top cover 5.

Reverse this procedure to install the top cover.

Maintenance and Service Guide 4–11

Removal and replacement procedures

Keyboard

The keyboard spare part kit includes a keyboard cable.

✎

Keyboard for use in country or region Spare part number

With bronze finish:

Belgium 576835-A41 The Netherlands 576835-B31

Brazil 576835-201 Russia 576835-251

Denmark, Finland, and Norway 576835-DH1 Saudi Arabia 576835-171

France 576835-051 South Korea 576835-AD1

French Canada 576835-121 Spain 576835-071

Germany 576835-041 Switzerland 576835-BG1

Italy 576835-061 The United Kingdom and Singapore 576835-031

Latin America 576835-161 The United States 576835-001

With black finish:

France 580132-051 The United Kingdom and Singapore 580132-031

Saudi Arabia 580132-171 The United States 580132-001

Keyboard Hardware Kit (includes Mylar shield and screws) 576836-001

Keyboard for use in country or region Spare part number

Before removing the keyboard, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the memory module compartment cover (see “Expansion memory module” on page 4-8).

6. Remove the top cover (see “Top cover” on page 4-10).

4–12 Maintenance and Service Guide

Removal and replacement procedures

Remove the keyboard:

1. Turn the top cover upside down, with the front toward you.

2. Remove the Mylar shield from the back of the keyboard. The Mylar shield is available in the Keyboard Hardware Kit, spare part number 576836-001.

3. Remove the 60 Phillips PM1.5×1.5 screws that secure the keyboard to the top cover.

4. Remove the keyboard.

Reverse this procedure to install the keyboard.

Maintenance and Service Guide 4–13

Removal and replacement procedures

Speaker assembly

Description Spare part number

Speaker assembly 576842-001

Before removing the speaker assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the memory module compartment cover (see “Expansion memory module” on page 4-8).

6. Remove the top cover (see “Top cover” on page 4-10).

Remove the speaker assembly:

1. Disconnect the speaker assembly cable 1 from the system board.

2. Remove the two Phillips PM2.0×4.0 screws 2 that secure the speaker assembly to the base enclosure.

3. Remove the speaker assembly 3.

Reverse this procedure to install the speaker assembly.

4–14 Maintenance and Service Guide

Primary memory module

Description Spare part number

4096-MB memory module (1066-MHz, PC3) 576817-001

2048-MB memory module (1066-MHz, PC3) 576816-001

Before removing the primary memory module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the memory module compartment cover (see “Expansion memory module” on page 4-8).

6. Remove the top cover (see “Top cover” on page 4-10).

Remove the primary memory module:

1. Pull away the retention clips 1 on each side of the memory module to release the memory module. (The memory module tilts up.)

Removal and replacement procedures

CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the

memory module.

2. Grasp the edge of the memory module 2, and gently pull it out of the memory module slot.

Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory

✎

module slot.

Reverse this procedure to install the primary memory module.

Maintenance and Service Guide 4–15

Removal and replacement procedures

WLAN module

Description Spare part number

Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

Intel WiFi Link 5100 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

Intel WiFi Link 6100 802.11 a/b/g WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

572509-001

572507-001

572510-001

(Continued)

4–16 Maintenance and Service Guide

Removal and replacement procedures

Description Spare part number

Intel WiFi Link 5100 802.11 a/b/g WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

Intel 1000 802.11 b/g WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

572508-001

572520-001

585984-001

Before removing the WLAN module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the memory module compartment cover (see “Expansion memory module” on page 4-8).

6. Remove the top cover (see “Top cover” on page 4-10).

Maintenance and Service Guide 4–17

Removal and replacement procedures

Remove the WLAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in

the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

1. Remove the wireless antenna cables from the clip 1 built into the hard drive bracket.

2. Disconnect the WLAN antenna cables 2 from the terminals on the WLAN module.

The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN

✎

antenna cable is connected to the WLAN module “Aux” terminal.

3. Remove the Phillips PM2.0×4.0 screw 3 that secures the WLAN module to the system board. (The WLAN module tilts up.)

4. Remove the WLAN module 4 by pulling it away from the slot at an angle.

WLAN modules are designed with a notch 5 to prevent incorrect insertion of the WLAN module into

✎

the WLAN module slot.

Reverse this procedure to install the WLAN module.

4–18 Maintenance and Service Guide

RTC battery

Description Spare part number

RTC battery (includes double-sided tape) 576848-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the memory module compartment cover (see “Expansion memory module” on page 4-8).

6. Remove the top cover (see “Top cover” on page 4-10).

Remove the RTC battery:

1. Disconnect the RTC battery cable 1 from the system board.

2. Detach the RTC battery 2 from the system board. (The RTC battery is attached to the system board with double-sided tape.)

Removal and replacement procedures

3. Remove the RTC battery.

Reverse this procedure to install the RTC battery.

Maintenance and Service Guide 4–19

Removal and replacement procedures

Hard drive

The hard drive spare part kit includes a hard drive bracket, rubber isolators, and screws.

✎

Description Spare part number

2.5-in, 7200-rpm hard drive:

640-GB 576821-001

500-GB 576820-001

320-GB 576819-001

250-GB 576818-001

1.8-in, 5400-rpm hard drive:

320-GB 576823-001

250-GB 580129-001

160-GB 591171-001

Hard drive cable:

For use only with 2.5-in hard drives 576828-001

For use only with 1.8-in hard drives 576830-001

Hard Drive Hardware Kit (includes bracket, rubber isolators, and screws):

For use only with 2.5-in hard drives 576827-001

For use only with 1.8-in hard drives 576829-001

Before removing the hard drive, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the memory module compartment cover (see “Expansion memory module” on page 4-8).

6. Remove the top cover (see “Top cover” on page 4-10).

4–20 Maintenance and Service Guide

Removal and replacement procedures

Remove the hard drive:

1. Disconnect the hard drive cable 1 from the system board.

2. Remove the two Phillips PM2.0×4.0 broadhead screws 2 that secure the hard drive to the base enclosure.

3. Remove the hard drive 3.

4. If it is necessary to replace the hard drive cable or bracket:

a. Disconnect the hard drive cable 1 from the hard drive.

b. Remove the four Phillips PM3.0×4.0 screws 2 that secure the hard drive bracket to the hard drive.

c. Remove the hard drive bracket 3.

Reverse this procedure to reassemble and install the hard drive.

Maintenance and Service Guide 4–21

Removal and replacement procedures

Processor fan/heat sink assembly

Description Spare part number

Processor fan/heat sink assembly (includes replacement thermal material) 576837-001

Before removing the processor fan/heat sink assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the memory module compartment cover (see “Expansion memory module” on page 4-8).

6. Remove the top cover (see “Top cover” on page 4-10).

Remove the processor fan/heat sink assembly:

1. Disconnect the fan cable 1 from the system board.

2. Following the 1, 2, 3, 4 sequence stamped into the processor fan/heat sink assembly, loosen the four Phillips PM2.0×6.0 captive screws 2 that secure the processor fan/heat sink assembly to the system board.

3. Remove the Phillips PM2.0×3.0 screw 3 that secures the processor fan/heat sink assembly to the system board.

4. Remove the processor fan/heat sink assembly 4.

Due to the adhesive quality of the thermal material located between the processor fan/heat sink assembly

✎

and system board components, it may be necessary to move the processor fan/heat sink assembly from side to side to detach it.

4–22 Maintenance and Service Guide

Removal and replacement procedures

The thermal material must be thoroughly cleaned from the surfaces of the processor fan/heat sink assembly and the

✎

system board each time the processor fan/heat sink assembly is removed. Thermal paste is used on the processor 1 and the processor fan/heat sink assembly section 2 that services it. Replacement thermal material is included with all system board, processor, and fan/heat sink assembly spare part kits.

Reverse this procedure to install the processor fan/heat sink assembly.

Maintenance and Service Guide 4–23

Removal and replacement procedures

Processor

The processor spare part kit includes replacement thermal material.

✎

Description Spare part number

Intel Core i7-820QM 1.73-GHz processor (SC turbo up to 3.06-GHz) 583053-001

Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80-GHz) 586170-001

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Memory module compartment cover (see “Expansion memory module” on page 4-8)

b. Top cover (see “Top cover” on page 4-10)

c. Processor fan/heat sink assembly (see “Processor fan/heat sink assembly” on page 4-22)

Remove the processor:

1. Turn the processor locking screw 1 one-half turn counterclockwise, until you hear a click.

2. Lift the processor 2 straight up and remove it.

The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the

✎

processor socket when you install the processor.

Reverse this procedure to install the processor.

4–24 Maintenance and Service Guide

Power button board and cable

Description Spare part number

Power button board and cable (includes double-sided tape) 576849-001

Before removing the power button board and cable, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Memory module compartment cover (see “Expansion memory module” on page 4-8)

b. Top cover (see “Top cover” on page 4-10)

c. Processor fan/heat sink assembly (see “Processor fan/heat sink assembly” on page 4-22)

Remove the power button board and cable:

1. Disconnect the power button board cable 1 from the LIF connector on the system board.

Removal and replacement procedures

2. Detach the power button board cable 2 and power button board 3 from the base enclosure. (The power button board cable and power button board are attached to the base enclosure with double-sided tape.)

3. Remove the power button board and cable.

Reverse this procedure to install the power button board and cable.

Maintenance and Service Guide 4–25

Removal and replacement procedures

Power connector cable

Description Spare part number

Power connector cable (includes bracket) 576846-001

Before removing the power connector cable, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Memory module compartment cover (see “Expansion memory module” on page 4-8)

b. Top cover (see “Top cover” on page 4-10)

c. Processor fan/heat sink assembly (see “Processor fan/heat sink assembly” on page 4-22)

Remove the power connector cable:

1. Disconnect the power connector cable 1 from the system board.

2. Remove the two Phillips PM2.0×3.0 screws 2 that secure the power connector bracket and power connector to the base enclosure.

3. Remove the power connector bracket 3.

4. Remove the power connector cable 4 from the base enclosure.

Reverse this procedure to install the power connector cable.

4–26 Maintenance and Service Guide

Video fan/heat sink assembly

Description Spare part number

Video fan/heat sink assembly (includes replacement thermal material) 576838-001

Before removing the video fan/heat sink assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the memory module compartment cover (see “Expansion memory module” on page 4-8).

6. Remove the top cover (see “Top cover” on page 4-10).

Remove the video fan/heat sink assembly:

1. Disconnect the fan cable 1 from the system board.

2. Following the 1, 2, 3 sequence stamped into the video fan/heat sink assembly, loosen the three Phillips PM2.0×6.0 captive screws 2 that secure the video fan/heat sink assembly to the system board.

Removal and replacement procedures

3. Remove the two Phillips PM2.0×3.0 screws 3 that secure the video fan/heat sink assembly to the system board.

4. Remove the video fan/heat sink assembly 4.

Due to the adhesive quality of the thermal material located between the video fan/heat sink assembly and

✎

system board components, it may be necessary to move the video fan/heat sink assembly from side to side to detach it.

Maintenance and Service Guide 4–27

Removal and replacement procedures

The thermal material must be thoroughly cleaned from the surfaces of the video fan/heat sink assembly and the

✎

system board each time the video fan/heat sink assembly is removed. Thermal paste is used on the video processor 1 and the video fan/heat sink assembly section 2 that services it. Replacement thermal material is included with all system board and fan/heat sink assembly spare part kits.

Reverse this procedure to install the video fan/heat sink assembly.

4–28 Maintenance and Service Guide

System board

Description Spare part number

Removal and replacement procedures

PM57 PCH Peak-M system board with 1 GB of dedicated video memory (includes replacement thermal material)

576772-001

Before removing the system board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Memory module compartment cover (see “Expansion memory module” on page 4-8)

b. Top cover (see “Top cover” on page 4-10)

c. Speaker assembly (see “Speaker assembly” on page 4-14)

d. Hard drive (see “Hard drive” on page 4-20)

e. Processor fan/heat sink assembly (see “Processor fan/heat sink assembly” on page 4-22)

f. Video fan/heat sink assembly (see “Video fan/heat sink assembly” on page 4-27)

When replacing the system board, be sure that the following additional components are removed from the defective system board and installed on the replacement system board:

■ Expansion and primary memory modules (see “Expansion memory module” on page 4-8 and “Primary

memory module” on page 4-15)

■ WLAN module (see “WLAN module” on page 4-16)

■ RTC battery (see “RTC battery” on page 4-19)

■ Processor (see “Processor” on page 4-24)

Maintenance and Service Guide 4–29

Removal and replacement procedures

Remove the system board:

1. Disconnect the following cables from the system board:

❏ Power connector cable 1

❏ Power button board cable 2

❏ Bluetooth module cable 3

❏ Ambient light sensor module cable 4

4–30 Maintenance and Service Guide

Removal and replacement procedures

2. Disconnect the wireless antenna cables 1 from the WLAN module.

The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN

✎

antenna cable is connected to the WLAN module “Aux” terminal.

3. Disconnect the display panel cable 2 from the system board.

Maintenance and Service Guide 4–31

Removal and replacement procedures

4. Remove the four Phillips PM2.0×4.0 screws 1 that secure the system board to the base enclosure.

5. Lift the left side of the system board 2 until it rests at an angle.

6. Remove the system board 3 by sliding it up and to the left at an angle.

Reverse this procedure to install the system board.

4–32 Maintenance and Service Guide

Display assembly

The display assembly spare part kit includes a webcam/microphone module and cable, 2 WLAN antenna

✎

transceivers and cables, nameplate, and logo.

Description Spare part number

With bronze finish:

15.6-in, WVA, AntiGlare LED display assembly 591172-001

15.6-in, WVA, BrightView LED display assembly 576803-001

15.6-in, SVA, BrightView LED display assembly 576802-001

With black finish:

15.6-in, WVA, AntiGlare LED display assembly 591173-001

15.6-in, WVA, BrightView LED display assembly 580127-001

15.6-in, SVA, BrightView LED display assembly 580126-001

Before removing the display assembly, follow these steps:

1. Shut down the computer.

Removal and replacement procedures

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the memory module compartment cover (see “Expansion memory module” on page 4-8).

6. Remove the top cover (see “Top cover” on page 4-10).

Remove the display assembly:

1. Disconnect the following cables:

❏ Bluetooth module cable 1

❏ Ambient light sensor module cable 2

❏ Display panel cable 3

❏ Wireless antenna cables 4

Maintenance and Service Guide 4–33

Removal and replacement procedures

CAUTION: Support the display assembly when removing the following screws. Failure to support the display

assembly can result in damage to the display assembly and other computer components.

2. Remove the four Phillips PM2.5×6.0 screws 1 that secure the display assembly to the base enclosure.

3. Lift the display assembly 2 straight up and remove it.

4. If it is necessary to replace the display bezel or any of the display assembly internal components:

a. Flex the inside edges of the top edge 1, the left and right sides 2, and the bottom edge 3 of the display

bezel until the bezel disengages from the display enclosure.

b. Remove the display bezel 4. The display bezel is available using spare part number 576810-001.

4–34 Maintenance and Service Guide

Removal and replacement procedures

5. If it is necessary to replace the Bluetooth module:

a. Release the Bluetooth module 1 from the rubber clip built into the display enclosure.

b. Disconnect the Bluetooth module cable 2 from the Bluetooth module.

c. Remove the Bluetooth module. The Bluetooth module is available using spare part number 537921-001.

6. If it is necessary to replace the ambient light sensor module:

a. Remove the Phillips PM2.0×3.0 screw 1 that secures the ambient light sensor module to the

display enclosure.

b. Release the ambient light sensor module 2 as far as the ambient light sensor module cable allows.

c. Disconnect the ambient light sensor module cable 3 from the ambient light sensor module.

d. Remove the ambient light sensor module. The ambient light sensor module and cable are available using

spare part number 576815-001.

Maintenance and Service Guide 4–35

Removal and replacement procedures

7. If it is necessary to replace the webcam/microphone module:

a. Release the webcam/microphone module 1 as far as the webcam/microphone module cable allows.

b. Disconnect the webcam/microphone module cable 2 from the webcam/microphone module.

c. Remove the webcam/microphone module. The webcam/microphone module is available using spare part

number 576812-001.

8. If it is necessary to replace the display hinges:

a. Remove the four Phillips PM2.5×6.0 screws 1 that secure the display hinges to the display enclosure.

b. Remove the display hinges 2. The display hinges are included in the Display Hinge Kit, spare part number

576809-001.

4–36 Maintenance and Service Guide

Removal and replacement procedures

9. If it is necessary to replace the display panel:

a. Remove the four Phillips PM2.0×4.0 screws 1 that secure the display panel to the display enclosure.

b. Release the display panel cable 2 from the clips and routing channel built into the display enclosure.

c. Remove the display panel 3. The display panel is available using the following spare part numbers:

◆ 591327-001—For use only with the 15.6-in, WVA, AntiGlare LED display assembly

◆ 576801-001—For use only with the 15.6-in, WVA, BrightView LED display assembly

◆ 576800-001—For use only with the 15.6-in, SVA, BrightView LED display assembly

Maintenance and Service Guide 4–37

Removal and replacement procedures

10. If it is necessary to replace the display panel cable:

a. Turn the display panel upside down, with the bottom edge toward you.

b. Release the support strip 1 that secures the display panel cable to the display panel.

c. Disconnect the display panel cable 2 from the display panel.

d. Remove the display panel cable 3. (The display panel cable is attached to the display panel with

double-sided tape.) The display panel cable is available using spare part number 576813-001.

4–38 Maintenance and Service Guide

Removal and replacement procedures

11. If it is necessary to replace the Bluetooth module cable:

a. Release the Bluetooth module cable from the clips 1 and routing channel built into the bottom edge of the

display enclosure.

b. Remove the Bluetooth module cable 2. The Bluetooth module cable is available using spare part number

576845-001.

12. If it is necessary to replace the ambient light sensor module cable:

a. Release the ambient light sensor module cable from the clips 1 and routing channel built into the bottom

edge of the display enclosure.

b. Remove the ambient light sensor module cable 2. (The ambient light sensor module cable is attached to the

display enclosure with double-sided tape.) The ambient light sensor module cable is available using spare part number 576815-001.

Maintenance and Service Guide 4–39

Removal and replacement procedures

13. If it is necessary to replace the wireless antenna transceivers and cables:

a. Remove the two Phillips PM2.0×3.0 screws 1 that secure the wireless antenna transceivers to the

display enclosure.

b. Release the wireless antenna cables from the routing channel 2 built into the right side of the display

enclosure.

c. Remove the wireless antenna transceivers and cables 3. The wireless antenna transceivers and cables are

available using spare part number 576814-001.

Reverse this procedure to reassemble and install the display assembly.

4–40 Maintenance and Service Guide

Starting Setup Utility

Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start Setup Utility:

» Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”

message is displayed in the lower-left corner of the screen, press

– or –

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

2. When the Startup Menu is displayed, press

Using Setup Utility

Setup Utility (BIOS)

f10.

esc.

f10.

Changing the language of Setup Utility

The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press press

f10.

2. Use the arrow keys to select System Configuration > Language, and then press

3. Use the arrow keys to select a language, and then press

4. When a confirmation prompt with your language selected is displayed, press

5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then

enter.

press

Your change goes into effect immediately.

f10.

esc. When the Startup Menu is displayed,

enter.

Maintenance and Service Guide 5–1

Setup Utility (BIOS)

Navigating and selecting in Setup Utility

Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.

■ To choose a menu or a menu item, use the arrow keys.

■ To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or

f5 or f6.

■ To select an item, press enter.

■ To close a text box or return to the menu display, press esc.

■ To display additional navigation and selection information while Setup Utility is open, press f1.

Displaying system information

The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu message is displayed in the lower-left corner of the screen, press

f10.

press

2. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press

enter.

f10.

esc. When the Startup Menu is displayed,

Restoring default settings in Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

f10.

press

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press

3. When the Setup Confirmation is displayed, press

4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then

enter.

press

The Setup Utility default settings go into effect when the computer restarts.

Your password, security, and language settings are not changed when you restore the factory default settings.

✎

f10.

esc. When the Startup Menu is displayed,

enter.

5–2 Maintenance and Service Guide

Exiting Setup Utility

You can exit Setup Utility with or without saving changes.

■ To exit Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press select Exit > Exit Saving Changes, and then press

■ To exit Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press select Exit > Exit Discarding Changes, and then press

After either choice, the computer restarts in Windows.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.

Some of the Setup Utility menu items listed in this chapter may not be supported by your computer.

✎

Main menu

Setup Utility (BIOS)

esc to return to the menu display. Then use the arrow keys to

enter.

esc to return to the menu display. Then use the arrow keys to

enter.

Select To do this

System Information ■ View and change the system time and date.

Security menu

Select To do this

Administrator password Enter, change, or delete an administrator password.

Power-On Password Enter, change, or delete a power-on password.

■ View identification information about the computer.

■ View specification information, such as processor

information, memory size, and system BIOS.

Maintenance and Service Guide 5–3

Setup Utility (BIOS)

System Configuration menu

Select To do this

Language Support Change the Setup Utility language.

Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology.

Fan Always On Enable/disable Fan Always On. When enabled, the computer

Fast Charge Mode Enable/disable the Fast Charge Mode for the primary and

Action Key Mode Enable/disable the Action Key Mode.

Boot Options Set the following boot options:

fan will always be on.

accessory batteries.

■ POST Hot Key Delay (sec.)—Set the delay for the user to press hotkeys in intervals of 5 seconds each (0, 5, 10, 15, 20).

■ IOS:

❐ Enable/disable IOS. ❐ Set the delay for the user to start Windows in intervals of

5 seconds each (0, 5, 10, 15, 20).

■ Floppy Boot—Enable/disable boot from diskette.

■ Network Adapter Boot—Enable/disable boot from external

Network Adapter.

■ Boot Order—Set the boot order for:

❐ Notebook Hard Drive ❐ USB Diskette on Key/USB Hard Drive ❐ USB CD/DVD ROM Drive ❐ USB Floppy ❐ Network adapter

Diagnostics menu

Select To do this

Primary Hard Disk Self Test Run a comprehensive self-test on the primary hard drive.

Secondary Hard Disk Self Test (select models only) Run a comprehensive self-test on the secondary hard drive.

Memory Test Run a diagnostic test on the system memory.

5–4 Maintenance and Service Guide

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site.

Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Updating the BIOS

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing are already in Windows) or by opening Setup Utility.

To use Setup Utility for displaying BIOS information:

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

2. If Setup Utility does not open with the system information displayed, use the arrow keys to select the Main menu.

When the Main menu is selected, BIOS and other system information is displayed.

3. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press

Setup Utility (BIOS)

fn+esc (if you

f10.

enter.

Maintenance and Service Guide 5–5

Setup Utility (BIOS)

Downloading a BIOS update

CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when

the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the

computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet. Do not shut down the computer or initiate Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord.

To download a BIOS update:

1. Access the page on the HP Web site that provides software for your computer:

Select Start > Help and Support > Maintain.

2. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download.

3. At the download area, follow these steps:

a. Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a

note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the instructions on the screen to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update will be downloaded. You will need to access this path when you are ready to install the update.

If you connect your computer to a network, consult the network administrator before installing any

✎

software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1. Open Windows Explorer by selecting Start > Computer.

2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the instructions on the screen.

After a message on the screen reports a successful installation, you can delete the downloaded file from your

✎

hard drive.

5–6 Maintenance and Service Guide

Computer specifications

Computer dimensions

Width 38.0 cm 14.96 in

Depth 24.4 cm 9.60 in

Height 2.65 cm 1.04 in

Computer weight 2.35 kg 5.18 lbs

Optional accessory battery dimensions

Width 36.37 cm 13.13 in

Depth 22.77 cm 8.96 in

Height 0.94 cm 0.37 in

Specifications

Metric U.S.

Optional accessory battery weight 1.25 kg 2.76 lbs

Input power

Operating voltage 19.0 V dc @ 3.42 A - 90 W

Operating current 3.42 A

Temperature

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity (noncondensing)

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this

✎

range of temperatures.

Maintenance and Service Guide 6–1

Specifications

15.6-in display specifications

Dimensions

Height 19.5 cm 7.67 in

Width 34.5 cm 13.58 in

Diagonal 39.4 cm 15.51 in

Number of colors Up to 16.8 million

Contrast ratio 250:1 (typical)

Brightness 370 nits (typical)

Pixel resolution

Pitch 0.279 × 0.279 mm

Format 1920 × 1080 (FHD) or 1368 × 768 (HD)

Configuration RGB vertical stripe

Backlight LED

Character display 80 × 25

Metric U.S.

Total power consumption 4.0 W

Viewing angle ±40° horizontal, +120°/-40° vertical (typical)

6–2 Maintenance and Service Guide

Hard drive specifications

9.5-mm, 2.5-in hard drive

Dimensions

Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm

Width 70 mm 70 mm 70 mm 70 mm

Weight 101 g 101 g 101 g 101 g

Interface type SATA SATA SATA SATA

Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec

Security ATA security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track 1.5 ms 1.5 ms 2.0 ms 2.0 ms

Average 12.0 ms 12.0 ms 12.0 ms 12.0 ms

Maximum 22.0 ms 22.0 ms 22.0 ms 22.0 ms

Specifications

640-GB* 500-GB* 320-GB* 250-GB*

Logical blocks 1,250,327,040 976,818,008 625,163,520 488,409,016

Disc rotational speed 7200 rpm 7200 rpm 7200 rpm 7200 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

Certain restrictions and exclusions apply. Contact technical support for details.

✎

Maintenance and Service Guide 6–3

Specifications

8.0-mm, 1.8-in hard drive

Dimensions

Height 8.0 mm 8.0 mm 8.0 mm

Width 70 mm 70 mm 70 mm

Weight 101 g 101 g 101 g

Interface type SATA SATA SATA

Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec

Security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track 1.5 ms 2.0 ms 2.0 ms

Average 12.0 ms 12.0 ms 12.0 ms

Maximum 22.0 ms 22.0 ms 22.0 ms

Logical blocks 625,163,520 488,409,016 312,581,760

Disc rotational speed 5400 rpm 5400 rpm 5400 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

320-GB* 250-GB* 160-GB*

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

Certain restrictions and exclusions apply. Contact technical support for details.

✎

6–4 Maintenance and Service Guide

Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications

Applicable disc Read: Write:

BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT

Access time BD DVD

Random < 230 ms < 180 ms

Cache buffer 4.5 MB

Data transfer rate

2X BD-RAM 9 MB/sec

8X DVD 2,400 KB/sec

DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM

Specifications

16X CD-R 2,400 KB/sec

16X CD-RW 2,400 KB/sec

Maintenance and Service Guide 6–5

Specifications

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications

Applicable disc Read: Write:

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM

Access time CD DVD

Random < 175 ms < 230 ms

Cache buffer 2.5 MB

Data transfer rate

24X CD-ROM 3,600 KB/sec

8X DVD 10,800 KB/sec

CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVD-RW, DVD- RAM

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8x DVD+R 10,800 KB/sec

4X DVD+RW 5,400 KB/sec

8X DVD-R 10,800 KB/sec

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

Transfer mode Multiword DMA mode

6–6 Maintenance and Service Guide

System DMA specifications

Hardware DMA system function

DMA0 Not applicable

DMA1* Not applicable

DMA2* Not applicable

DMA3 Not applicable

DMA4 Direct memory access controller

DMA5* Not applicable

DMA6 Not assigned

DMA7 Not assigned

*ExpressCard controller can use DMA 1, 2, or 5.

System memory map specifications

Size Memory address System function

640 KB 00000000–0009FFFF Base memory

Specifications

128 KB 000A0000–000BFFFF Video memory

64 KB 000C0000–000CFFFF Video BIOS

64 KB 000E8000–000FFFFF System BIOS

00100000–XFFFFFFF Extended memory (based on

memory installed)

(X+1)0000000–FEDFFFFF PCI bus

FED00000–FED003FF High-precision event timer

FEE01000–FFFFFFFF PCI bus

Maintenance and Service Guide 6–7

Specifications

System interrupt specifications

Hardware IRQ System function

IRQ0 System timer

IRQ1 Standard 101-/102-key or Microsoft natural keyboard

IRQ8 System CMOS/real-time clock

IRQ12 Synaptics PS/2 TouchPad

IRQ13 Numeric data processor

IRQ16 Intel ICH9 family USB universal host controller 2937

IRQ17* High-definition audio controller

IRQ18 Intel ICH9 family USB universal host controller 2939

IRQ19 Intel ICH9 family USB2 enhanced controller 293C

IRQ20 Intel ICH9 family USB2 enhanced controller 293A

IRQ21 Intel ICH9M-E/M SATA AHCI controller

Mobile Intel 5 Series express chipset family

Intel ICH9 family USB universal host controller 2938 Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller

Intel ICH9 family USB universal host controller 2936

Intel ICH9 family USB universal host controller 2934

IRQ22 Intel ICH9 family USB universal host controller 2935

*Default configuration; other possible audio configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.

ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial

✎

port may assert IRQ3 or IRQ4.

For operating systems after Windows 2000, APIC (advanced programming interrupt controller) is used.

✎

6–8 Maintenance and Service Guide

System I/O address specifications

I/O address (hex) System function (shipping configuration)

000–01F DMA controller

020–021 Program interrupt controller

024–025 Program interrupt controller

028–029 Program interrupt controller

02C–03D Program interrupt controller

02E–02F Motherboard resources

030–031 Program interrupt controller

034–035 Program interrupt controller

038–039 Program interrupt controller

03C–03D Program interrupt controller

040–043 System timer

04E–04F Motherboard resources

050–053 System timer

Specifications

060 Standard 101-/102-key or Microsoft natural keyboard

061 Motherboard resources

062 Microsoft ACPI-compliant embedded controller

063 Motherboard resources

064 Standard 101-/102-key or Microsoft natural keyboard

065 Motherboard resources

066 Microsoft ACPI-compliant embedded controller

067 Motherboard resources

070 Motherboard resources

071–077 System CMOS/real-time clock

080 Motherboard resources

081–091 Direct memory access controller

092 Motherboard resources

093–09F Direct memory access controller

0A0–0A1 Program interrupt controller

0A4–0A5 Program interrupt controller

0A8–0A9 Program interrupt controller

0AC–0AD Program interrupt controller

0B0–0B1 Program interrupt controller

0B2–0B3 Motherboard resources

0B4–0B5 Program interrupt controller

0B8–0B9 Program interrupt controller

0BC–0BD Program interrupt controller

(Continued)

Maintenance and Service Guide 6–9

Specifications

I/O address (hex) System function (shipping configuration)

0C0–0DF Direct memory access controller

0F0–0F0 Numeric data processor

0200–027F Motherboard resources

3B0–3BB Mobile Intel 5 Series express chipset family

3C0–3DF Mobile Intel 5 Series express chipset family

400–47F Motherboard resources

4D0–4D1 Programmable interrupt controller

500–57F Motherboard resources

1000–1003 Motherboard resources

1010–101F Motherboard resources

2000–20FF Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller

2000–2FFF ICH9 family PCI express root port6-294A

3000–4FFF ICH9 family PCI express root port5-2948

5000–6FFF ICH9 family PCI express root port3-2944

7000–701F ICH9M-E/M SATA AHCI controller

7020–703F ICH9 family USB universal host controller 2936

7040–705F ICH9 family USB universal host controller 2935

7060–707F ICH9 family USB universal host controller 2934

7080–709F ICH9 family USB universal host controller 2939

70A0–70BF ICH9 family USB universal host controller 2938

70C0–70DF ICH9 family USB universal host controller 2937

70E0–70E7 ICH9M-E/M SATA AHCI controller

70E8–70EF ICH9M-E/M SATA AHCI Controller

70F0–70F7 Mobile Intel 5 Series express chipset family

70F8–70FB ICH9M-E/M SATA AHCI controller

70FC–70FF ICH9M-E/M SATA AHCI controller

EF80–EF9F Motherboard resources

FE00–FE0F Motherboard resources

FE80–EF8F Motherboard resources

FFFF Motherboard resources

6–10 Maintenance and Service Guide

This chapter provides specification and reference information for the screws used in the computer. The screws listed in this chapter are available in the Screw Kit, spare part number 576844-001.

Phillips PM2.0×4.0 screw

Screw listing

Color Quantity Length Thread Head diameter

Silver 14 4.0 mm 2.0 mm 4.5 mm

Where used: 3 screws that secure the memory module compartment cover to the computer

Maintenance and Service Guide 7–1

Screw listing

Where used:

1 Two screws that secure the speaker assembly to the base enclosure

2 One screw that secures the WLAN module to the system board

Where used: 4 screws that secure the system board to the base enclosure

Where used: 4 screws that secure the display panel to the display enclosure

7–2 Maintenance and Service Guide

Phillips PM2.0×12.0 screw

Color Quantity Length Thread Head diameter

Silver 8 12.0 mm 2.0 mm 5.0 mm

Where used: 8 screws that secure the top cover to the base enclosure

Screw listing

Maintenance and Service Guide 7–3

Screw listing

Phillips PM2.0×5.0 screw

Color Quantity Length Thread Head diameter

Silver 2 5.0 mm 2.0 mm 5.0 mm

Where used: 2 screws that secure the top cover to the base enclosure

7–4 Maintenance and Service Guide

Phillips PM2.0×2.0 screw

Color Quantity Length Thread Head diameter

Silver 4 2.0 mm 2.0 mm 4.5 mm

Where used: 4 screws that secure the top cover to the base enclosure

Screw listing

Maintenance and Service Guide 7–5

Screw listing

Phillips PM1.5×1.5 screw

Color Quantity Length Thread Head diameter

Silver 60 1.5 mm 1.5 mm 3.0 mm

Where used: 60 screws that secure the keyboard to the top cover

7–6 Maintenance and Service Guide

HP envy 15 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product description

Identifying hardware

External component identification

Top components

Display components

Button

Keys

Lights

TouchPad

TouchPad buttons

Front components

Left-side components

Right-side components

Bottom components

Service tag

Illustrated parts catalog

Computer major components

Display components

Mass storage devices

Miscellaneous parts

Sequential part number listing

Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Service tag

Component replacement procedures

Computer feet

Battery

Expansion memory module

Top cover

Keyboard

Speaker assembly

Primary memory module

WLAN module

RTC battery

Hard drive

Processor fan/heat sink assembly

Processor

Power button board and cable

Power connector cable

Video fan/heat sink assembly

System board

Display assembly

Starting Setup Utility

Using Setup Utility

Setup Utility (BIOS)

Changing the language of Setup Utility

Navigating and selecting in Setup Utility

Displaying system information

Restoring default settings in Setup Utility

Exiting Setup Utility

Setup Utility menus

Main menu

Security menu

System Configuration menu

Diagnostics menu

Updating the BIOS

Updating the BIOS

Determining the BIOS version

Downloading a BIOS update

Computer specifications

Specifications

15.6-in display specifications

Hard drive specifications

9.5-mm, 2.5-in hard drive

8.0-mm, 1.8-in hard drive