Hp E85055 User Manual

www.hp.com/videos/LaserJet www.hp.com/support/colorljE85055
HP Color LaserJet Managed E85055
User Guide
HP Color LaserJet Managed E85055
User Guide
Copyright and License
Trademark Credits
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 1, 10/2019
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Incorporated.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
macOS is a trademark of Apple Inc., registered in the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.
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UNIX® is a registered trademark of The Open Group.
Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Warning icons ............................................................................................................................................................................ 1
Potential shock hazard ............................................................................................................................................................ 2
Printer views .............................................................................................................................................................................. 4
Printer front view ................................................................................................................................................. 4
Printer back view .................................................................................................................................................. 5
Interface ports ...................................................................................................................................................... 5
Control-panel view ............................................................................................................................................... 7
How to use the touchscreen control panel ................................................................................. 8
Printer specications ............................................................................................................................................................. 10
Technical specications .................................................................................................................................... 10
Supported operating systems ......................................................................................................................... 11
Printer dimensions ............................................................................................................................................ 13
Power consumption, electrical specications, and acoustic emissions ................................................... 15
Operating-environment range ........................................................................................................................ 15
Printer hardware setup and software installation ............................................................................................................ 15
2 Paper trays .............................................................................................................................................................................................. 17
Introduction ............................................................................................................................................................................. 17
Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 19
Load Tray 1 (multipurpose tray) ..................................................................................................................... 19
Tray 1 paper orientation ................................................................................................................................... 20
Use alternative letterhead mode .................................................................................................................... 26
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 26
Load paper to Tray 2 ............................................................................................................................................................. 27
Load Tray 2 ......................................................................................................................................................... 27
Tray 2 paper orientation ................................................................................................................................... 29
Use alternative letterhead mode .................................................................................................................... 33
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 33
Load paper to the 550-sheet paper tray ........................................................................................................................... 34
Load paper to the 550-sheet paper tray ....................................................................................................... 34
550-sheet paper tray paper orientation ....................................................................................................... 36
ENWW iii
Use alternative letterhead mode .................................................................................................................... 40
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 40
Load paper to the 2 x 550-sheet paper trays ................................................................................................................... 41
Load paper to the 2 x 550-sheet paper trays .............................................................................................. 41
2 x 550-sheet paper tray paper orientation ................................................................................................. 43
Use alternative letterhead mode .................................................................................................................... 47
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 47
Load paper to the 2,700-sheet high-capacity input paper trays ................................................................................... 48
Load paper to the 2,700-sheet high-capacity input paper trays .............................................................. 48
2,700-sheet HCI paper tray paper orientation ............................................................................................. 49
Use alternative letterhead mode .................................................................................................................... 53
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 53
Load and print envelopes ..................................................................................................................................................... 54
Print envelopes .................................................................................................................................................. 54
Envelope orientation ......................................................................................................................................... 54
Load and print labels ............................................................................................................................................................. 56
Manually feed labels ......................................................................................................................................... 56
Label orientation ............................................................................................................................................... 56
3 Supplies, accessories, and parts .......................................................................................................................................................... 59
Order supplies, accessories, and parts ............................................................................................................................... 60
Ordering .............................................................................................................................................................. 60
Replace the toner cartridges ................................................................................................................................................ 61
Toner-cartridge information ............................................................................................................................ 61
Remove and replace the cartridges ............................................................................................................... 62
Replace the toner-collection unit ........................................................................................................................................ 64
Toner-collection unit information ................................................................................................................... 64
Remove and replace the toner-collection unit ............................................................................................. 64
4 Print .......................................................................................................................................................................................................... 67
Print tasks (Windows) ............................................................................................................................................................ 68
How to print (Windows) .................................................................................................................................... 68
Automatically print on both sides (Windows) ............................................................................................... 68
Manually print on both sides (Windows) ........................................................................................................ 69
Print multiple pages per sheet (Windows) .................................................................................................... 69
Select the paper type (Windows) .................................................................................................................... 70
Additional print tasks ........................................................................................................................................ 71
Print tasks (macOS) ............................................................................................................................................................... 72
How to print (macOS) ........................................................................................................................................ 72
Automatically print on both sides (macOS) ................................................................................................... 72
Manually print on both sides (macOS) ........................................................................................................... 73
iv ENWW
Print multiple pages per sheet (macOS) ........................................................................................................ 73
Select the paper type (macOS) ........................................................................................................................ 73
Additional print tasks ........................................................................................................................................ 74
Store print jobs on the printer to print later or print privately ........................................................................................ 75
Introduction ........................................................................................................................................................ 75
Create a stored job (Windows) ........................................................................................................................ 75
Create a stored job (macOS) ............................................................................................................................ 76
Print a stored job ............................................................................................................................................... 77
Delete a stored job ............................................................................................................................................ 78
Delete a job that is stored on the printer .................................................................................. 78
Change the job storage limit ....................................................................................................... 78
Information sent to printer for Job Accounting purposes ........................................................................... 78
Mobile printing ........................................................................................................................................................................ 79
Introduction ........................................................................................................................................................ 79
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing ............................................................................................ 80
Enable wireless printing ............................................................................................................... 80
Change the Wi-Fi Direct name .................................................................................................... 80
HP ePrint via email ............................................................................................................................................ 81
AirPrint ................................................................................................................................................................. 81
Android embedded printing ............................................................................................................................. 82
Print from a USB ash drive ................................................................................................................................................. 83
Enable the USB port for printing ..................................................................................................................... 84
Method one: Enable the USB port from the printer control panel ........................................ 84
Method two: Enable the USB port from the HP Embedded Web Server (network-
connected printers only) .............................................................................................................. 84
Print USB documents ........................................................................................................................................ 84
Print using high-speed USB 2.0 port (wired) ..................................................................................................................... 86
Method one: Enable the high-speed USB 2.0 port from the printer control panel menus ................... 86
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server
(network-connected printers only) ................................................................................................................. 86
5 Manage the printer ................................................................................................................................................................................. 87
Advanced conguration with the HP Embedded Web Server (EWS) ............................................................................. 88
Introduction ........................................................................................................................................................ 88
How to access the HP Embedded Web Server (EWS) .................................................................................. 88
HP Embedded Web Server features ............................................................................................................... 90
Information tab ............................................................................................................................. 90
General tab .................................................................................................................................... 90
Print tab .......................................................................................................................................... 91
Supplies tab ................................................................................................................................... 92
Troubleshooting tab ..................................................................................................................... 92
ENWW v
Security tab .................................................................................................................................... 92
HP Web Services tab .................................................................................................................... 93
Networking tab .............................................................................................................................. 93
Other Links list ............................................................................................................................... 95
Congure IP network settings .............................................................................................................................................. 96
Printer sharing disclaimer ................................................................................................................................ 96
View or change network settings ................................................................................................................... 96
Rename the printer on a network .................................................................................................................. 96
Manually congure IPv4 TCP/IP parameters from the control panel ........................................................ 97
Manually congure IPv6 TCP/IP parameters from the control panel ........................................................ 97
Link speed and duplex settings ...................................................................................................................... 98
Printer security features ..................................................................................................................................................... 100
Introduction ...................................................................................................................................................... 100
Security statements ....................................................................................................................................... 100
Assign an administrator password ............................................................................................................... 101
Use the HP Embedded Web Server (EWS) to set the password ......................................... 101
Provide user access credentials at the printer control panel .............................................. 101
IP Security ......................................................................................................................................................... 102
Encryption support: HP High Performance Secure Hard Disks ............................................................... 102
Lock the formatter .......................................................................................................................................... 102
Energy-conservation settings ........................................................................................................................................... 103
Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 103
Set the sleep schedule ................................................................................................................................... 103
Set the idle settings ........................................................................................................................................ 104
HP Web Jetadmin ................................................................................................................................................................. 104
6 Solve problems ..................................................................................................................................................................................... 105
Customer support ................................................................................................................................................................ 105
Control panel help system ................................................................................................................................................. 106
Reset factory settings ......................................................................................................................................................... 107
Introduction ...................................................................................................................................................... 107
Method one: Reset factory settings from the printer control panel ....................................................... 107
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 107
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel .............................. 107
Printer does not pick up paper or misfeeds .................................................................................................................... 109
Introduction ...................................................................................................................................................... 109
The printer does not pick up paper .............................................................................................................. 109
The printer picks up multiple sheets of paper ............................................................................................ 112
Clear paper jams .................................................................................................................................................................. 116
Introduction ...................................................................................................................................................... 116
vi ENWW
Paper jam locations ........................................................................................................................................ 116
Auto-navigation for clearing paper jams ..................................................................................................... 117
Experiencing frequent or recurring paper jams? ....................................................................................... 117
Clear paper jams in Tray 1 (13.A1) ............................................................................................................... 117
Clear paper jams in Tray 2 (13.A2) ............................................................................................................... 122
Clear paper jams in the fuser (13.B9, 13.B2, 13.FF) ................................................................................. 128
Clear paper jams in the output bin (13.E1) ................................................................................................. 133
Clear paper jams in the duplex area (13.D3) .............................................................................................. 135
Clear paper jams in the 550-sheet trays (13.A3, 13.A4) .......................................................................... 140
Clear paper jams in the 2 x 550 paper trays (13.A4, 13.A5) .................................................................... 147
Clear paper jams in the 2,700-sheet high-capacity input paper trays (13.A3, 13.A4, 13.A5,
13.A7) ................................................................................................................................................................ 154
Resolving color print quality problems ............................................................................................................................ 162
Introduction ...................................................................................................................................................... 162
Troubleshoot print quality ............................................................................................................................. 163
Update the printer rmware ..................................................................................................... 163
Print from a dierent software program ................................................................................ 163
Check the paper-type setting for the print job ...................................................................... 164
Check the paper type setting on the printer ..................................................... 164
Check the paper type setting (Windows) ........................................................... 164
Check the paper type setting (macOS) ............................................................... 164
Check toner-cartridge status .................................................................................................... 165
Step one: Print the Supplies Status Page .......................................................... 165
Step two: Check supplies status .......................................................................... 165
Print a cleaning page ................................................................................................................. 165
Visually inspect the toner cartridge or cartridges ................................................................. 166
Check paper and the printing environment ............................................................................ 167
Step one: Use paper that meets HP specications .......................................... 167
Step two: Check the environment ....................................................................... 167
Step three: Set the individual tray alignment .................................................... 167
Try a dierent print driver ......................................................................................................... 168
Solve wired network problems .......................................................................................................................................... 169
Introduction ...................................................................................................................................................... 169
Poor physical connection ............................................................................................................................... 169
The computer is unable to communicate with the printer ....................................................................... 169
The printer is using incorrect link and duplex settings for the network ................................................ 170
New software programs might be causing compatibility problems ...................................................... 170
The computer or workstation might be set up incorrectly ...................................................................... 170
The printer is disabled, or other network settings are incorrect ............................................................. 170
Index ........................................................................................................................................................................................................... 171
ENWW vii
viii ENWW

1 Printer overview

Review the location of features on the printer, the physical and technical specications of the printer, and where to locate setup information.

Warning icons

Potential shock hazard
Printer views
Printer specications
Printer hardware setup and software installation
For video assistance, see www.hp.com/videos/LaserJet.
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljE85055.
For more information:
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
Warning icons
Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.
Caution: Electric shock
ENWW 1
Caution: Hot surface
Caution: Keep body parts away from moving parts
Caution: Sharp edge in close proximity
Warning

Potential shock hazard

Review this important safety information.
2 Chapter 1 Printer overview ENWW
Read and understand these safety statements to avoid an electrical shock hazard.
Always follow basic safety precautions when using this product to reduce risk of injury from re or electric
shock.
Read and understand all instructions in the user guide.
Observe all warnings and instructions marked on the product.
Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualied electrician.
Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
Unplug this product from wall outlets before cleaning.
Do not install or use this product near water or when you are wet.
Install the product securely on a stable surface.
Install the product in a protected location where no one can step on or trip over the power cord.
ENWW Potential shock hazard 3

Printer views

1
2
5
6
7
9
8
11
10
4
3
Identify certain parts of the printer and the control panel.

Printer front view

Printer back view
Interface ports
Control-panel view
Printer front view
Locate features on the front of the printer.
Number Description
1 Output bin
2 Control panel
3 Hardware integration pocket for connecting accessory and third-party devices
4 Easy-access USB port
Insert a USB ash drive for printing without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
5 Upper-right door (access to clear jams)
6 Right door (access to the fuser and to clear jams)
7 Tray 1
8 On/o button
9 Model name
4 Chapter 1 Printer overview ENWW
Number Description
1
2
4
5
3
6
10 Tray 2
11 Front door (access to the toner cartridges, imaging drums, and waste toner collection unit)

Printer back view

Locate features on the back of the printer.
Number Description
1 Formatter cover
2 Slot for a cable-type security lock
3 Formatter (contains the interface ports)
4 Left door (access to the toner-collection unit)
NOTE: The front door also must be open in order to access the toner-collection unit.
5 Power connection
6 Serial number and product number label

Interface ports

Locate the interface ports on the printer formatter.
ENWW Printer views 5
2
1
3
Number Description
1 USB ports for connecting external USB devices (these ports might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
2 Local area network (LAN) Ethernet 10/100/1000 network port
3 Hi-Speed USB 2.0 printing port
6 Chapter 1 Printer overview ENWW

Control-panel view

4
6
7
5
8
2
3
1
Use the touchscreen control panel to obtain printer and job status information and to congure the printer.
How to use the touchscreen control panel
NOTE: Tilt the control panel for easier viewing.
Return to the Home screen at any time by selecting the Home button at the bottom of the printer control panel.
NOTE: For more information about the printer-control-panel features, go to www.hp.com/support/ colorljE85055. Select Manuals, and then select General reference.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
Nu mbe r Item Description
1 Reset button Select the Reset button to clear changes, release the printer from a paused state, display hidden
errors, and restore the default settings (including the language and keyboard layout).
2 Sign In or Sign Out button Select the Sign In button to open the Sign In screen.
Select the Sign Out button to sign out of the printer. The printer restores all options to the default settings.
NOTE: This button displays only if the administrator has congured the printer to require permission
for access to features.
ENWW Printer views 7
Nu mbe r Item Description
3
Information button Select the Information button to access a screen that provides access to several types of printer
information. Select the buttons at the bottom of the screen for the following information:
Display Language: Change the language setting for the current user session.
Sleep Mode: Place the printer into sleep mode.
Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
Wireless: View or change wireless connection settings (some models require an optional wireless
accessory).
Ethernet: View or change Ethernet connection settings.
HP Web Services: View information to connect and print to the printer using HP Web Services
(ePrint).
4
Help button Select the Help button to open the embedded help system.
The system provides a list of help topics or information about a topic when using the Home screen, an app, an option, or a feature.
5 Current time Displays the current time.
6 Applications area Select any of the icons to open the application. Swipe the screen sideways to access more applications.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
7 Home-screen page
indicator
8
Home button Select the Home button to return to the Home screen.
Indicates the number of pages on the Home screen or in an application. The current page is highlighted. Swipe the screen sideways to scroll between pages.
How to use the touchscreen control panel
Perform the following actions to use the printer touchscreen control panel.
Table
1-1 Touchscreen control panel actions
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.
Touch the Settings icon to open the Settings app.
8 Chapter 1 Printer overview ENWW
Table 1-1 Touchscreen control panel actions (continued)
Action Description Example
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.
Swipe until the Settings app displays.
Scroll through the Settings app.
ENWW Printer views 9
Printer specications
Determine the specications for your printer model.
Technical specications
Supported operating systems
Printer dimensions
Power consumption, electrical specications, and acoustic emissions
Operating-environment range
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/colorljE85055.
Technical specications
Review the printer technical specications.
See www.hp.com/support/colorljE85055 for current information.
Product numbers for each model
E85055dn - #T3U66A
Table
1-2 Paper handling specications
Paper handling features E85055dn
Tray 1 (100-sheet capacity) Included
Tray 2 (550-sheet capacity) Included
550-sheet paper tray
NOTE: The E85055 models accept up to two optional 550-sheet trays.
2 x 550-sheet paper tray and stand
NOTE: The E85055 models accept up to two optional 550-sheet trays that may be
installed on top of the stand.
2,700-sheet high-capacity input (HCI) paper tray and stand
NOTE: The E85055 models accept up to two optional 550-sheet trays that may be
installed on top of the stand.
Printer stand
NOTE: The E85055 models accept up to two optional 550-sheet trays that may be
installed on top of the stand.
Automatic duplex printing Included
Optional
Optional
Optional
Optional
Table 1-3 Connectivity specications
Connectivity features E85055dn
10/100/1000 Ethernet LAN connection with IPv4 and IPv6 Included
10 Chapter 1 Printer overview ENWW
Table 1-3 Connectivity specications (continued)
Connectivity features E85055dn
Hi-Speed USB 2.0 Included
Easy-access USB port for printing from a USB ash drive or upgrading the rmware Included
Hardware Integration Pocket for connecting accessory and third-party devices Included
HP Internal USB Ports Included
HP Jetdirect 2900nw Print Server accessory for Wi-Fi connectivity and an additional Ethernet port
HP Jetdirect 3100w accessory for Wi-Fi, BLE, NFC, and proximity badge reading Optional
Optional
Table 1-4 Print specications
Print features E85055dn
Prints 55 pages per minute (ppm) on Letter-size paper and 56 ppm on A4-size paper Included
Easy-access USB printing for printing from a USB ash drive Included
Store jobs in the printer memory to print later or print privately Included
Table 1-5 Other specications
Other features E85055dn
Memory: 1.5 GB base memory
NOTE: Memory reported on conguration page will change from 1.5 GB to 2 GB with
optional 1 GB SODIMM installed.
Mass storage: 16 GB embedded Multi-Media Controller (eMMC) Included
Included
Security: HP Trusted Platform Module (TPM) Included
Control panel: 4.3-inch color touchscreen Included

Supported operating systems

Use the following information to ensure printer compatibility with your computer operating system.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for macOS, and to the software installer.
Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printer­support website for this printer: www.hp.com/support/colorljE85055 to download the print driver or the software installer to install the HP print driver.
macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/
LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.
ENWW Printer specications 11
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
Table 1-6 Supported operating systems and print drivers
Operating system Print driver (for Windows, or the installer on the web for macOS)
Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is installed for this operating system as part of
the software installation.
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print driver is installed for this operating system as part
of the software installation.
Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print driver is installed for this operating system as part
of the software installation.
Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2019, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
macOS 10.13 High Sierra, macOS 10.14 Mojave
Download HP Easy Start from 123.hp.com/LaserJet, and then use it to install the print driver.
NOTE: Supported operating systems can change.
NOTE: For a current list of supported operating systems and HP’s all-inclusive help for the printer, go to www.hp.com/support/colorljE85055.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click Specications.
Table 1-7 Minimum system requirements
Windows macOS
Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection
2 GB of available hard-disk space
1 GB RAM (32-bit) or 2 GB RAM (64-bit)
Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection
1.5 GB of available hard-disk space
12 Chapter 1 Printer overview ENWW
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is less
than 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driver­only web packs downloaded from www.hp.com for the printer and installed through the Add Printer wizard do not install this service.
To uninstall the service, open the Control Panel, select Programs or Programs and Features, and then select Add/Remove Programs or Uninstall a Program to remove the service. The le name is HPSmartDeviceAgentBase.

Printer dimensions

Make sure your printer environment is large enough to accommodate the printer.
Table 1-8 Dimensions for the base printer—E85055dn
Dimension Printer fully closed Printer fully opened
Height 520 mm (20.5 in) 592 mm (23.3 in)
Depth 610 mm (24.0 in) 1018 mm (40.1 in)
Width 556 mm (21.9 in) 1051 mm (41.4 in)
Weight (with toner catridges)
Table 1-9 Dimensions for the 550-sheet paper tray
Dimension Accessory fully closed Accessory fully open
Height 150 mm (5.9 in) (includes alignment pins) 150 mm (5.9 in) (includes alignment pins)
Depth 584 mm (23 in) 1003 mm (39.5 in)
Width 556 mm (21.9 in) 640 mm (25.2 in)
Weight 10.2 kg (22.5 lb) 10.2 kg (22.5 lb)
Table 1-10 Dimensions for the printer with one 550-sheet paper tray
Dimension Printer fully closed Printer fully opened
Height 646 mm (25.4 in) 718 mm (28.3 in)
Depth 610 mm (24.0 in) 1034 mm (40.7 in)
Width 556 mm (21.9 in) 1051 mm (41.4 in)
Weight 62.5 kg (137.8 lb) 62.5 kg (137.8 lb)
52.3 kg (115.3 lb) 52.3 kg (115.3 lb)
ENWW Printer specications 13
Table 1-11 Dimensions for the 2 x 550-sheet paper tray and stand
Dimension Accessory fully closed Accessory fully open
Height 347 mm (13.7 in) (includes alignment pins) 347 mm (13.7 in) (includes alignment pins)
1
Depth
1
Width
1
Weight
1
Does not include stability feet.
659 mm (25.9 in) 1074 mm (42.3 in)
556 mm (21.9 in) 771 mm (30.4 in)
22.9 kg (50.5 lb) 22.9 kg (50.5 lb)
Table 1-12 Dimensions for the printer with the 2 x 550-sheet paper tray and stand
Dimension Printer and accessories fully closed Printer and accessories fully opened
Height 844 mm (33.2 in) 916 mm (36.1 in)
1
Depth
1
Width
1
Weight
1
Does not include stability feet.
659 mm (25.9 in) 1074 mm (42.3 in)
556 mm (21.9 in) 1051 mm (41.4 in)
75.2 kg (165.8 lb) 75.2 kg (165.8 lb)
Table
1-13 Dimensions for the high-capacity input paper tray and stand
Dimension Accessory fully closed Accessory fully open
Height 347 mm (13.7 in) 347 mm (13.7 in)
1
Depth
1
Width
1
Weight
1
Does not include stability feet.
Table
1-14 Dimensions for the printer with the high-capacity input paper tray and stand
659 mm (25.9 in) 1064 mm (41.9 in)
556 mm (21.9 in) Door open: 771 mm (30.4 in)
28.2 kg (62.2 lb) 28.2 kg (62.2 lb)
Dimension Printer and accessories fully closed Printer and accessories fully opened
Height 844 mm (33.2 in) 916 mm (36.1 in)
1
Depth
1
Width
1
Weight
1
Does not include stability feet.
663 mm (26.1 in) 1064 mm (41.9 in)
585 mm (23 in) 1051 mm (41.4 in)
80.5 kg (177.5 lb) 80.5 kg (177.5 lb)
1-15 Dimensions for the stand
Table
Dimension Accessory fully closed Accessory fully open
Height 347 mm (13.7 in) 347 mm (13.7 in)
14 Chapter 1 Printer overview ENWW
Table 1-15 Dimensions for the stand (continued)
Dimension Accessory fully closed Accessory fully open
1
Depth
1
Width
1
Weight
1
Does not include stability feet.
659 mm (25.9 in) 1185 mm (46.7 in)
556 mm (21.9 in) 556 mm (21.9 in)
19 kg (41.9 lb) 19 kg (41.9 lb)
Table 1-16 Dimensions for the printer with the stand
Printer and accessories fully closed Printer and accessories fully opened
Height 844 mm (33.2 in) 916 mm (36.1 in)
1
Depth
1
Width
1
Weight
1
Does not include stability feet.
659 mm (25.9 in) 1185 mm (46.7 in)
556 mm (21.9 in) 1051 mm (41.4 in)
68.1 kg (150.2 lb) 68.1 kg (150.2 lb)
Power consumption, electrical specications, and acoustic emissions
In order to operate properly, the printer must be in an environment that meets certain power specications.
See www.hp.com/support/colorljE85055 for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.

Operating-environment range

In order to operate properly, the printer must be in an environment that meets certain specications.
Table
1-17 Operating-environment specications
Environment Recommended Allowed
Temperature 15° to 27°C (59° to 80.6°F) 10° to 32.5°C (50° to 90.5°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the web.
Go to www.hp.com/support/colorljE85055 for HP's all-inclusive help for the printer, which includes the following information:
Install and congure
Learn and use
ENWW Printer hardware setup and software installation 15
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
Find instructions about how to use the Microsoft Add Printer tool
16 Chapter 1 Printer overview ENWW

2 Paper trays

Discover how to load and use the paper trays, including how to load special items such as envelopes and labels.

Introduction

Load paper to Tray 1 (multipurpose tray)
Load paper to Tray 2
Load paper to the 550-sheet paper tray
Load paper to the 2 x 550-sheet paper trays
Load paper to the 2,700-sheet high-capacity input paper trays
Load and print envelopes
Load and print labels
For video assistance, see www.hp.com/videos/LaserJet.
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljE85055.
For more information:
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
Introduction
Use caution when loading the paper trays.
ENWW 17
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
Keep hands out of paper trays when closing.
All trays must be closed when moving the printer.
18 Chapter 2 Paper trays ENWW

Load paper to Tray 1 (multipurpose tray)

The following information describes how to load paper into Tray 1.

Load Tray 1 (multipurpose tray)

Tray 1 paper orientation
Use alternative letterhead mode
Load Tray 1 (multipurpose tray)
Use the following process to load paper into Tray 1.
1. Open Tray 1.
2. Pull out the tray extension to support the paper.
ENWW Load paper to Tray 1 (multipurpose tray) 19
3. Use the blue adjustment latch to spread the paper
guides to the correct size, and then load paper in the tray. For information about how to orient the paper, see Tray 1 paper orientation on page 20.
Make sure that the paper ts under the ll line on the paper guides.
NOTE: The maximum stack height is 10 mm (0.4
in), or approximately 100 sheets of 75 g/m2 (20 lb) paper.
4. Using the blue adjustment latch, adjust the side
guides so that they lightly touch the paper stack, but do not bend it.

Tray 1 paper orientation

Position paper correctly in Tray 1 to ensure the best print quality.
Table
2-1 Letterhead or preprinted—portrait
Duplex mode Paper size How to load paper
1-sided printing 12x18, 11x17, RA3, SRA3, A3, 8K
(273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA4, RA4, A4, Letter
Face-down
Bottom edge leading into the printer
20 Chapter 2 Paper trays ENWW
Table 2-1 Letterhead or preprinted—portrait (continued)
Duplex mode Paper size How to load paper
1-sided printing A4, Letter, Executive, A5, 16K
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
(197x273 mm) 16K (195x270 mm), 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
12x18, 11x17, RA3, SRA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA4, RA4, A4, Letter
Face-down
Left side of pre-printed image leading into the printer
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-up
Top edge leading into the printer
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
A4, Letter, Executive, A5, 16K (197x273 mm) 16K (195x270 mm), 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
Face-up
Right side of pre-printed image leading into the printer
NOTE: This is the preferred orientation when printing on A4 or
Letter.
ENWW Load paper to Tray 1 (multipurpose tray) 21
Table 2-2 Letterhead or preprinted—landscape
Duplex mode Paper size How to load paper
1-sided printing 12x18, 11x17, RA3, SRA3, A3, 8K
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
(273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA4, RA4, A4, Letter
12x18, 11x17, RA3, SRA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA4, RA4, A4, Letter
Face-down
Left side of pre-printed image leading into the printer
Face-up
Right side of the pre-printed image leading into the printer
22 Chapter 2 Paper trays ENWW
Table 2-2 Letterhead or preprinted—landscape (continued)
Duplex mode Paper size How to load paper
1-sided printing A4, Letter, Executive, A5, 16K
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
(197x273 mm) 16K (195x270 mm), 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
A4, Letter, Executive, A5, 16K (197x273 mm) 16K (195x270 mm), 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
Face-down
Bottom edge leading into the printer
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-up
Top edge leading into the printer
NOTE: This is the preferred orientation when printing on A4 or
Letter.
ENWW Load paper to Tray 1 (multipurpose tray) 23
Table 2-3 Prepunched—portrait
Duplex mode Paper size How to load paper
1-sided printing 12x18, 11x17, RA3, SRA3, A3, 8K
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
(273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA4, RA4, A4, Letter
12x18, 11x17, RA3, SRA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA4, RA4, A4, Letter
Face-down
Holes toward the back of the printer
Face-up
Holes toward the back of the printer
24 Chapter 2 Paper trays ENWW
Table 2-4 Prepunched—landscape
Duplex mode Paper size How to load paper
1-sided printing A4, Letter, Executive, A5, 16K
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
(197x273 mm) 16K (195x270 mm), 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
A4, Letter, Executive, A5, 16K (197x273 mm) 16K (195x270 mm), 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
Face-down
Holes away from the printer
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-up
Holes towards the printer
NOTE: This is the preferred orientation when printing on A4 or
Letter.
ENWW Load paper to Tray 1 (multipurpose tray) 25

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Enable Alternative Letterhead Mode by using the printer control-panel menus
Enable Alternative Letterhead Mode by using the printer control-panel menus
Use the Settings menu to set the Alternative Letterhead Mode setting.
1. From the Home screen on the printer control panel, navigate to and open the Settings menu.
2. Open the following menus:
a. Copy/Print or Print
b. Manage Trays
c. Alternative Letterhead Mode
3. Select On.
26 Chapter 2 Paper trays ENWW

Load paper to Tray 2

The following information describes how to load paper into Tray 2.

Load Tray 2

Tray 2 paper orientation
Use alternative letterhead mode
Load Tray 2
Use the following process to load paper into Tray 2.
NOTE: The tray paper guides might be locked before use and might not be adjustable.
1. Open the tray.
NOTE: Do not open this tray while the printer is
printing.
2. Before loading paper, adjust the paper-width
guides by squeezing the blue adjustment latches and sliding the guides to the size of the paper being used.
ENWW Load paper to Tray 2 27
3. Adjust the paper-length guide by squeezing the
adjustment latch and sliding the guide to the size of the paper being used.
4. Load paper into the tray. For information about
how to orient the paper, see Tray 2 paper
orientation on page 29.
NOTE: To prevent jams, do not overll the tray.
Be sure that the top of the stack is below the tray full indicator.
5. Check the paper to verify the guides lightly touch
the stack, but do not bend it.
NOTE: Do not adjust the paper guides tightly
against the paper stack. Adjust them to the indentations or markings in the tray.
6. Close the tray.
28 Chapter 2 Paper trays ENWW
7. The tray conguration message displays on the
Y
X
printer control panel.
8. Press the OK button to accept the detected type
and size, or select Modify to choose a dierent paper size or type.
For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer control panel.

Tray 2 paper orientation

Position paper correctly in Tray 2 to ensure the best print quality.
Table 2-5 Letterhead or preprinted—portrait
Duplex mode Paper size How to load paper
1-sided printing A4, Letter, 16K (197x273 mm) 16K
(195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
Face-up
Top edge at the back of the tray
NOTE: This is the preferred orientation when printing on A4 or
Letter.
1-sided printing 11x17, A3, 8K (273x397 mm), 8K
(270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA4, RA4, A4, Letter
Face-up
Top edge at the right side of the tray
ENWW Load paper to Tray 2 29
Table 2-5 Letterhead or preprinted—portrait (continued)
Duplex mode Paper size How to load paper
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA4, RA4, A4, Letter
Face-down
Top edge at the back of the tray
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-down
Top edge at the left side of the tray
Table 2-6 Letterhead or preprinted—landscape
Duplex mode Paper size How to load paper
1-sided printing A4, Letter, 16K (197x273 mm) 16K
(195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
1-sided printing 11x17, A3, 8K (273x397 mm), 8K
(270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA4, RA4, A4, Letter
Face-up
Top edge at the right side of the tray
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-up
Top edge at the back of the tray
30 Chapter 2 Paper trays ENWW
Table 2-6 Letterhead or preprinted—landscape (continued)
Duplex mode Paper size How to load paper
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA4, RA4, A4, Letter
Face-down
Top edge at the left side of the tray
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-down
Top edge at the back of the tray
Table 2-7 Prepunched—portrait
Duplex mode Paper size How to load paper
1-sided printing A4, Letter, 16K (197x273 mm) 16K
(195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
1-sided printing 11x17, A3, 8K (273x397 mm), 8K
(270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA4, RA4, A4, Letter
Face-up
Holes at the left side of the tray, with the top of the form at the rear of the printer
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-up
Holes at the back of the tray
ENWW Load paper to Tray 2 31
Table 2-7 Prepunched—portrait (continued)
Duplex mode Paper size How to load paper
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA4, RA4, A4, Letter
Face-down
Holes at the right side of the tray
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-down
Holes at the back of the tray
32 Chapter 2 Paper trays ENWW

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Enable Alternative Letterhead Mode by using the printer control-panel menus
Enable Alternative Letterhead Mode by using the printer control-panel menus
Use the Settings menu to set the Alternative Letterhead Mode setting.
1. From the Home screen on the printer control panel, navigate to and open the Settings menu.
2. Open the following menus:
a. Copy/Print or Print
b. Manage Trays
c. Alternative Letterhead Mode
3. Select On.
ENWW Load paper to Tray 2 33

Load paper to the 550-sheet paper tray

The following information describes how to load paper into the 550-sheet paper tray.

Load paper to the 550-sheet paper tray

550-sheet paper tray paper orientation
Use alternative letterhead mode
Load paper to the 550-sheet paper tray
Use the following process to load paper into the 550-sheet paper tray.
1. Open the tray.
NOTE: Do not open this tray while the printer is
printing.
2. Before loading paper, adjust the paper-width
guides by squeezing the blue adjustment latches and sliding the guides to the size of the paper being used.
3. Adjust the paper-length guide by squeezing the
adjustment latch and sliding the guide to the size of the paper being used.
34 Chapter 2 Paper trays ENWW
4. For any of the following paper sizes, also adjust
the blue paper-stop lever in the left rear corner of the tray to the correct position, as indicated by the label in the tray:
12 x 18
RA3
11 x 17
A3
SRA3
5. Load paper into the tray. For information about
how to orient the paper, see 550-sheet paper tray
paper orientation on page 36.
NOTE: To prevent jams, do not overll the tray.
Be sure that the top of the stack is below the tray full indicator.
6. Check the paper to verify the guides lightly touch
the stack, but do not bend it.
NOTE: Do not adjust the paper guides tightly
against the paper stack. Adjust them to the indentations or markings in the tray.
7. Close the tray.
ENWW Load paper to the 550-sheet paper tray 35
8. The tray conguration message displays on the
X
Y
printer control panel.
9. Press the OK button to accept the detected type
and size, or select Modify to choose a dierent paper size or type.
For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer control panel.

550-sheet paper tray paper orientation

Position paper correctly in the 550-sheet tray to ensure the best print quality.
Table 2-8 Letterhead or preprinted—portrait
Duplex mode Paper size How to load paper
1-sided printing A4, Letter, 16K (197x273 mm) 16K
(195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
Face-up
Top edge at the back of the tray
NOTE: This is the preferred orientation when printing on A4 or
Letter.
1-sided printing 12x18, 11x17, A3, 8K (273x397 mm), 8K
(270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA3, RA3, SRA4, RA4, A4, Letter
Face-up
Top edge at the right side of the tray
36 Chapter 2 Paper trays ENWW
Table 2-8 Letterhead or preprinted—portrait (continued)
Duplex mode Paper size How to load paper
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
12x18, 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA3, RA3, SRA4, RA4, A4, Letter
Face-down
Top edge at the back of the tray
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-down
Top edge at the left side of the tray
Table 2-9 Letterhead or preprinted—landscape
Duplex mode Paper size How to load paper
1-sided printing A4, Letter, 16K (197x273 mm) 16K
(195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
1-sided printing 12x18, 11x17, A3, 8K (273x397 mm), 8K
(270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA3, RA3, SRA4, RA4, A4, Letter
Face-up
Top edge at the right side of the tray
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-up
Top edge at the back of the tray
ENWW Load paper to the 550-sheet paper tray 37
Table 2-9 Letterhead or preprinted—landscape (continued)
Duplex mode Paper size How to load paper
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
12x18, 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA3, RA3, SRA4, RA4, A4, Letter
A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
Face-down
Top edge at the back of the tray
Face-down
Top edge at the left side of the tray
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Table 2-10 Prepunched—portrait
Duplex mode Paper size How to load paper
1-sided printing A4, Letter, 16K (197x273 mm) 16K
(195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
1-sided printing 12x18, 11x17, A3, 8K (273x397 mm), 8K
(270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA3, RA3, SRA4, RA4, A4, Letter
Face-up
Holes at the left side of the tray, with the top of the form at the rear of the printer
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-up
Holes at the back of the tray
38 Chapter 2 Paper trays ENWW
Table 2-10 Prepunched—portrait (continued)
Duplex mode Paper size How to load paper
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
12x18, 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA3, RA3, SRA4, RA4, A4, Letter
Face-down
Holes at the right side of the tray
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-down
Holes at the back of the tray
ENWW Load paper to the 550-sheet paper tray 39

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Enable Alternative Letterhead Mode by using the printer control-panel menus
Enable Alternative Letterhead Mode by using the printer control-panel menus
Use the Settings menu to set the Alternative Letterhead Mode setting.
1. From the Home screen on the printer control panel, navigate to and open the Settings menu.
2. Open the following menus:
a. Copy/Print or Print
b. Manage Trays
c. Alternative Letterhead Mode
3. Select On.
40 Chapter 2 Paper trays ENWW

Load paper to the 2 x 550-sheet paper trays

The following information describes how to load paper into the 2 x 550-sheet paper trays.

Load paper to the 2 x 550-sheet paper trays

2 x 550-sheet paper tray paper orientation
Use alternative letterhead mode
Load paper to the 2 x 550-sheet paper trays
Use the following process to load paper into the 2 x 550-sheet paper trays.
1. Open the tray.
NOTE: Do not open this tray while the printer is
printing.
2. Before loading paper, adjust the paper-width
guides by squeezing the blue adjustment latches and sliding the guides to the size of the paper being used.
3. Adjust the paper-length guide by squeezing the
adjustment latch and sliding the guide to the size of the paper being used.
ENWW Load paper to the 2 x 550-sheet paper trays 41
4. For any of the following paper sizes, also adjust
the blue paper-stop lever in the left rear corner of the tray to the correct position, as indicated by the label in the tray:
12 x 18
RA3
11 x 17
A3
SRA3
5. Load paper into the tray. For information about
how to orient the paper, see 2 x 550-sheet paper
tray paper orientation on page 43.
NOTE: To prevent jams, do not overll the tray.
Be sure that the top of the stack is below the tray full indicator.
6. Check the paper to verify the guides lightly touch
the stack, but do not bend it.
NOTE: Do not adjust the paper guides tightly
against the paper stack. Adjust them to the indentations or markings in the tray.
7. Close the tray.
42 Chapter 2 Paper trays ENWW
8. The tray conguration message displays on the
X
Y
printer control panel.
9. Press the OK button to accept the detected type
and size, or select Modify to choose a dierent paper size or type.
For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer control panel.

2 x 550-sheet paper tray paper orientation

Position paper correctly in the 2 x 550-sheet trays to ensure the best print quality.
Table 2-11 Letterhead or preprinted—portrait
Duplex mode Paper size How to load paper
1-sided printing A4, Letter, 16K (197x273 mm) 16K
(195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
Face-up
Top edge at the back of the tray
NOTE: This is the preferred orientation when printing on A4 or
Letter.
1-sided printing 12x18, 11x17, A3, 8K (273x397 mm), 8K
(270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA3, RA3, SRA4, RA4, A4, Letter
Face-up
Top edge at the right side of the tray
ENWW Load paper to the 2 x 550-sheet paper trays 43
Table 2-11 Letterhead or preprinted—portrait (continued)
Duplex mode Paper size How to load paper
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
12x18, 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA3, RA3, SRA4, RA4, A4, Letter
Face-down
Top edge at the back of the tray
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-down
Top edge at the left side of the tray
Table 2-12 Letterhead or preprinted—landscape
Duplex mode Paper size How to load paper
1-sided printing A4, Letter, 16K (197x273 mm) 16K
(195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
1-sided printing 12x18, 11x17, A3, 8K (273x397 mm), 8K
(270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA3, RA3, SRA4, RA4, A4, Letter
Face-up
Top edge at the right side of the tray
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-up
Top edge at the back of the tray
44 Chapter 2 Paper trays ENWW
Table 2-12 Letterhead or preprinted—landscape (continued)
Duplex mode Paper size How to load paper
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
12x18, 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA3, RA3, SRA4, RA4, A4, Letter
A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
Face-down
Top edge at the back of the tray
Face-down
Top edge at the left side of the tray
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Table 2-13 Prepunched—portrait
Duplex mode Paper size How to load paper
1-sided printing A4, Letter, 16K (197x273 mm) 16K
(195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
1-sided printing 12x18, 11x17, A3, 8K (273x397 mm), 8K
(270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA3, RA3, SRA4, RA4, A4, Letter
Face-up
Holes at the left side of the tray, with the top of the form at the rear of the printer
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-up
Holes at the back of the tray
ENWW Load paper to the 2 x 550-sheet paper trays 45
Table 2-13 Prepunched—portrait (continued)
Duplex mode Paper size How to load paper
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
12x18, 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), SRA3, RA3, SRA4, RA4, A4, Letter
Face-down
Holes at the right side of the tray
NOTE: This is the preferred orientation when printing on A4 or
Letter.
Face-down
Holes at the back of the tray
46 Chapter 2 Paper trays ENWW

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Enable Alternative Letterhead Mode by using the printer control-panel menus
Enable Alternative Letterhead Mode by using the printer control-panel menus
Use the Settings menu to set the Alternative Letterhead Mode setting.
1. From the Home screen on the printer control panel, navigate to and open the Settings menu.
2. Open the following menus:
a. Copy/Print or Print
b. Manage Trays
c. Alternative Letterhead Mode
3. Select On.
ENWW Load paper to the 2 x 550-sheet paper trays 47

Load paper to the 2,700-sheet high-capacity input paper trays

11
A4
The following information describes how to load paper into the HCI paper trays.

Load paper to the 2,700-sheet high-capacity input paper trays

2,700-sheet HCI paper tray paper orientation
Use alternative letterhead mode
Load paper to the 2,700-sheet high-capacity input paper trays
Use the following process to load paper into the HCI paper trays.
1. Release the tray latch, and then slide the tray away
from the printer to open it.
NOTE: Do not open this tray while the printer is
printing.
2. Adjust the paper-size guide to the correct position
for the paper.
48 Chapter 2 Paper trays ENWW
3. Load paper into the tray. Check the paper to verify
the guides lightly touch the stack, but do not bend it. For information about how to orient the paper, see 2,700-sheet HCI paper tray paper orientation
on page 49.
NOTE: To prevent jams, do not overll the tray.
Be sure that the top of the stack is below the tray full indicator.
NOTE: If the tray is not adjusted correctly, an
error message might appear during printing or the paper might jam.
4. Close the tray.
5. The tray conguration message displays on the
printer control panel.
6. Press the OK button to accept the detected type
and size, or select Modify to choose a dierent paper size or type.

2,700-sheet HCI paper tray paper orientation

Position paper correctly in the HCI trays to ensure the best print quality.
ENWW Load paper to the 2,700-sheet high-capacity input paper trays 49
Table 2-14 Letterhead or preprinted—portrait
Duplex mode Paper size How to load paper
1-sided printing A4, Letter Face-down
Top edge at the back of the tray
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
A4, Letter Face-up
Top edge at the back of the tray
50 Chapter 2 Paper trays ENWW
Table 2-15 Letterhead or preprinted—landscape
Duplex mode Paper size How to load paper
1-sided printing A4, Letter Face-down
Top edge at the left side of the tray
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
A4, Letter Face-up
Top edge at the right side of the tray
ENWW Load paper to the 2,700-sheet high-capacity input paper trays 51
Table 2-16 Prepunched-landscape
Duplex mode Paper size How to load paper
1-sided printing A4, Letter Face-down
Holes at the left side of the tray
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
A4, Letter Face-up
Holes at the right side of the tray, with the top of the form to the right side
52 Chapter 2 Paper trays ENWW

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Enable Alternative Letterhead Mode by using the printer control-panel menus
Enable Alternative Letterhead Mode by using the printer control-panel menus
Use the Settings menu to set the Alternative Letterhead Mode setting.
1. From the Home screen on the printer control panel, navigate to and open the Settings menu.
2. Open the following menus:
a. Copy/Print or Print
b. Manage Trays
c. Alternative Letterhead Mode
3. Select On.
ENWW Load paper to the 2,700-sheet high-capacity input paper trays 53

Load and print envelopes

Use only Tray 1 to print on envelopes. Tray 1 holds up to 10 envelopes.

Print envelopes

Envelope orientation

Print envelopes
To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8.1 Start screen app, select Devices, select Print, and
then select the printer.
NOTE: To access these features from Windows 10, select Print, and then select the printer.
3. Click the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the envelopes.
5. In the Paper type drop-down list, select Envelope.
6. In the Paper source drop-down list, select Manual feed.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the OK button to print the job.
Envelope orientation
Envelopes need to be loaded in a specic manner in order to print correctly.
NOTE: The printer does not support duplex printing on envelopes.
54 Chapter 2 Paper trays ENWW
Table 2-17 Envelope orientation
Tray Envelope size How to load
Tray 1 Envelope #9, Envelope #10,
Envelope Monarch, Envelope DL, Envelope B5, Envelope C5 (wallet), Envelope C6
Tray 1 Envelope B5, Envelope C5
(pocket)
Face-down
Top edge toward the back of the printer
Face-down
Top edge leading into the printer
ENWW Load and print envelopes 55

Load and print labels

To print on sheets of labels, use Tray 1 or the 550-sheet trays.

Manually feed labels

Label orientation

Manually feed labels
Use the manual feed mode to print sheets of labels.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8.1 Start screen app, select Devices, select Print, and
then select the printer.
NOTE: To access these features from Windows 10, select Print, and then select the printer.
3. Click the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the sheets of labels.
5. In the Paper type drop-down list, select Labels.
6. In the Paper source drop-down list, select Manual feed.
NOTE: When using manual feed, the printer prints from the lowest-numbered tray that is congured for
the correct size of paper, so it is not necessary to specify a particular tray. For example, if Tray 2 is congured for labels, the printer will print from Tray 2. If Tray 3 is installed and congured for labels, but Tray 2 is not congured for labels, the printer will print from Tray 3.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the Print button to print the job.
Label orientation
Labels need to be loaded in a specic manner in order to print correctly.
56 Chapter 2 Paper trays ENWW
Table 2-18 Label orientation
Tray How to load labels
Tray 1 Face-down
Bottom edge leading into the printer
550-sheet trays Face-up
Top edge at the back of the tray
ENWW Load and print labels 57
58 Chapter 2 Paper trays ENWW

3 Supplies, accessories, and parts

Order supplies or accessories, replace the toner cartridges, or remove and replace another part.
Order supplies, accessories, and parts
Replace the toner cartridges
Replace the toner-collection unit
For video assistance, see www.hp.com/videos/LaserJet.
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljE85055.
For more information:
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
ENWW 59

Order supplies, accessories, and parts

Find out how to order replacement supplies, accessories, and parts for the printer.

Ordering

Ordering
Contact the managed service representative. Make sure to have the product model number, which appears on the product label on the back of the printer.
60 Chapter 3 Supplies, accessories, and parts ENWW

Replace the toner cartridges

Replace the toner cartridge if you receive a message on the printer, or if you have print quality problems.

Toner-cartridge information

Remove and replace the cartridges
Toner-cartridge information
This printer indicates when the toner cartridge level is low and very low. The actual toner cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.
To acquire cartridges, contact the managed service representative. Make sure to have the product model number, which appears on the product label on the back of the printer.
The printer uses four colors and has a dierent toner cartridge for each color: yellow (Y), magenta (M), cyan (C), and black (K). The toner cartridges are inside the front door.
Do not remove the toner cartridge from its package until it is time to replace it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period of time.
CAUTION: Do not touch the developer roller. Fingerprints on the developer roller can cause print-quality
problems.
The following illustration shows the toner-cartridge components.
Number Description
1 Handle
2 Developer roller
3 Protective shield
4 Memory chip
ENWW Replace the toner cartridges 61
CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot water
sets toner into fabric.
NOTE: Information about recycling used toner cartridges is in the toner-cartridge box.

Remove and replace the cartridges

Follow these steps to replace a toner cartridge.
1. Open the front door.
2. Grasp the handle of the used toner cartridge and
pull out to remove it.
62 Chapter 3 Supplies, accessories, and parts ENWW
3. Remove the new toner cartridge from its
2
1
3
packaging by removing the end caps (callout 1), removing the cartridge from the plastic bag (callout 2), and then removing the orange protective shield (callout 3).
NOTE: Do not touch the developer roller.
Fingerprints on the developer roller can cause print-quality problems.
4. Support the toner cartridge underneath with one
hand while holding the cartridge handle with the other. Align the toner cartridge with its slot on the shelf, and then insert the toner cartridge into the printer.
NOTE: Avoid touching the developer roller.
Fingerprints on the developer roller can cause print defects.
5. Close the front door.
Save all packaging for recycling the used toner cartridge. To recycle the used cartridge, follow the instructions included with the new cartridge.
ENWW Replace the toner cartridges 63

Replace the toner-collection unit

Replace the toner-collection unit if you receive a message on the printer, or if you have print quality problems.

Toner-collection unit information

Remove and replace the toner-collection unit

Toner-collection unit information
This printer indicates when the toner-collection unit (TCU) is almost full. When the TCU is full, the printer will no longer print until the TCU is replaced. Consider having a replacement TCU available to install when the current unit needs to be replaced.
To acquire a TCU, contact the managed service representative. Make sure to have the product model number, which appears on the product label on the back of the printer.
Do not remove the TCU from its package until it is time to replace it.
CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot water
sets toner into fabric.
NOTE: Information about recycling used TCUs is in the TCU box.
Remove and replace the toner-collection unit
Follow these steps to replace the toner-collection unit.
1. Open the front door.
64 Chapter 3 Supplies, accessories, and parts ENWW
2. Open the left door.
3. Grasp the front of the toner-collection unit and
remove it from the printer.
4. Remove the new toner-collection unit from its
packaging.
ENWW Replace the toner-collection unit 65
5. Install the new unit into the printer. Make sure the
toner-collection unit is rmly in place.
6. Close the left door.
NOTE: If the toner-collection unit is not installed
correctly, the left door does not close completely.
7. Close the front door.
Save all packaging for recycling the used toner­collection unit. To recycle the used toner-collection unit, follow the instructions included with the new toner-collection unit.
66 Chapter 3 Supplies, accessories, and parts ENWW

4 Print

Print using the software, or print from a mobile device or USB ash drive.
Print tasks (Windows)
Print tasks (macOS)
Store print jobs on the printer to print later or print privately
Mobile printing
Print from a USB ash drive
Print using high-speed USB 2.0 port (wired)
For video assistance, see www.hp.com/videos/LaserJet.
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljE85055.
For more information:
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
ENWW 67

Print tasks (Windows)

Learn about common printing tasks for Windows users.

How to print (Windows)

Automatically print on both sides (Windows)

Manually print on both sides (Windows)
Print multiple pages per sheet (Windows)
Select the paper type (Windows)
Additional print tasks
How to print (Windows)
Use the Print option from a software application to select the printer and basic options for your print job.
The following procedure describes the basic printing process for Windows.
1. From the software program, select the Print option.
2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:
Windows 10: Select Print, and then select the printer.
Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.
NOTE: For more information, click the Help (?) button in the print driver.
3. Click the tabs in the print driver to congure the available options. For example, set the paper orientation
on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/ Quality tab.
4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen.
5. Click the Print button to print the job.
Automatically print on both sides (Windows)
If your printer has an automatic duplexer installed, you can automatically print on both sides of the paper. Use a paper size and type supported by the duplexer.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
68 Chapter 4 Print ENWW
NOTE: The name of the button varies for dierent software programs.
In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:
Windows 10: Select Print, and then select the printer.
Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.
3. Click the Finishing tab.
4. Select Print on both sides. Click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the job.

Manually print on both sides (Windows)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:
Windows 10: Select Print, and then select the printer.
Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.
3. Click the Finishing tab.
4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the rst side of the job.
6. Retrieve the printed stack from the output bin, and place it in Tray 1.
7. If prompted, select the appropriate control panel button to continue.

Print multiple pages per sheet (Windows)

When you print from a software application using the Print option, you can select an option to print multiple pages on a single sheet of paper. For example, you might want to do this if you are printing a very large document and want to save paper.
ENWW Print tasks (Windows) 69
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:
Windows 10: Select Print, and then select the printer.
Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.
3. Click the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down.
5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document
Properties
6. In the Print dialog, click Print to print the job.
dialog.

Select the paper type (Windows)

When you print from a software application using the Print option, you can set the paper type you are using for your print job. For example, if your default paper type is Letter, but you are using a dierent paper type for a print job, select that specic paper type.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:
Windows 10: Select Print, and then select the printer.
Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.
3. Click the Paper/Quality tab.
4. Select the paper type from the Paper type drop-down list.
5. Click OK to close the Document Properties dialog. In the Print dialog, click Print to print the job.
If the tray needs to be congured, a tray conguration message displays on the printer control panel.
70 Chapter 4 Print ENWW
6. Load the tray with the specied type and size of paper, and then close the tray.
7. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a dierent
paper size or type.
8. Select the correct type and size, and then touch the OK button.

Additional print tasks

Locate information on the Web for performing common printing tasks.
Go to www.hp.com/support/colorljE85055.
Instructions are available for print tasks, such as the following:
Create and use printing shortcuts or presets
Select the paper size, or use a custom paper size
Select the page orientation
Create a booklet
Scale a document to t a specic paper size
Print the rst or last pages of the document on dierent paper
Print watermarks on a document
ENWW Print tasks (Windows) 71

Print tasks (macOS)

Print using the HP printing software for macOS, including how to print on both sides or print multiple pages per sheet.

How to print (macOS)

Automatically print on both sides (macOS)

Manually print on both sides (macOS)
Print multiple pages per sheet (macOS)
Select the paper type (macOS)
Additional print tasks
How to print (macOS)
Use the Print option from a software application to select the printer and basic options for your print job.
The following procedure describes the basic printing process for macOS.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.
NOTE: The name of the item varies for dierent software programs.
4. Click the Print button.
Automatically print on both sides (macOS)
If your printer has an automatic duplexer installed, you can automatically print on both sides of the paper. Use a paper size and type supported by the duplexer.
NOTE: This information applies to printers that include an automatic duplexer.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using
AirPrint®.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
macOS 10.14 Mojave and later: Click Show Details, click Two-Sided, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. Select a binding option from the Two-Sided drop-down list.
5. Click the Print button.
72 Chapter 4 Print ENWW

Manually print on both sides (macOS)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
NOTE: The name of the item varies for dierent software programs.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button.
6. Go to the printer and remove any blank paper that is in Tray 1.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (macOS)

When you print from a software application using the Print option, you can select an option to print multiple pages on a single sheet of paper. For example, you might want to do this if you are printing a very large document and want to save paper.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
7. Click the Print button.

Select the paper type (macOS)

When you print from a software application using the Print option, you can set the paper type you are using for your print job. For example, if your default paper type is Letter, but you are using a dierent paper type for a print job, select that specic paper type.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.
ENWW Print tasks (macOS) 73
NOTE: The name of the item varies for dierent software programs.
4. Select from the Media & Quality or Paper/Quality options.
NOTE: This list contains the master set of options available. Some options are not available on all
printers.
Media Type: Select the option for the type of paper for the print job.
Print Quality or Quality: Select the resolution level for the print job.
Edge-To-Edge Printing: Select this option to print close to the paper edges.
5. Click the Print button.

Additional print tasks

Locate information on the Web for performing common printing tasks.
Go to www.hp.com/support/colorljE85055.
Instructions are available for print tasks, such as the following:
Create and use printing shortcuts or presets
Select the paper size, or use a custom paper size
Select the page orientation
Create a booklet
Scale a document to t a specic paper size
Print the rst or last pages of the document on dierent paper
Print watermarks on a document
74 Chapter 4 Print ENWW

Store print jobs on the printer to print later or print privately

Store print jobs in the printer memory for printing at a later time.

Introduction

Create a stored job (Windows)

Create a stored job (macOS)
Print a stored job
Delete a stored job
Information sent to printer for Job Accounting purposes
Introduction
The following information provides procedures for creating and printing documents that are stored on the USB ash drive. These jobs can be printed at a later time or printed privately.
Create a stored job (Windows)
Store jobs on the USB ash drive for private or delayed printing.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then select Properties or Preferences.
NOTE: The name of the button varies for dierent software programs.
In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:
Windows 10: Select Print, and then select the printer.
Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.
3. Click the Job Storage tab.
4. Select a Job Storage Mode option:
Proof and Hold: Print and proof one copy of a job, and then print more copies.
Personal Job: The job does not print until you request it at the printer control panel. For this job-
storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identication number (PIN) to the job, you must provide the required PIN at the control panel. If you encrypt the job, you must provide the required password at the control panel. The print job is deleted from memory after it prints and is lost if the printer loses power.
ENWW Store print jobs on the printer to print later or print privately 75
Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer memory so you can print it again later.
Stored Job: Store a job on the printer and allow other users to print the job at any time. For this job­storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identication number (PIN) to the job, the person who prints the job must provide the required PIN at the control panel. If you encrypt the job, the person who prints the job must provide the required password at the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name:
Use Job Name + (1-99): Append a unique number to the end of the job name.
Replace Existing File: Overwrite the existing stored job with the new one.
6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the Print
button to print the job.

Create a stored job (macOS)

Store jobs on the USB ash drive for private or delayed printing.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the printer.
3. Click Show Details or Copies & Pages, and then click the Job Storage menu.
NOTE: If the Job Storage menu is not showing, follow the instructions in the "Disable or enable job
storage feature" section to activate the menu.
4. In the Mode drop-down list, select the type of stored job.
Proof and Hold: Print and proof one copy of a job, and then print more copies. The rst copy prints
immediately. Printing of the subsequent copies must be initiated from the device's front control panel. For example, if 10 copies are sent, one copy prints immediately, and the other nine copies will print when the job is retrieved. The job is deleted after all copies are printed.
Personal Job: The job does not print until someone requests it at the printer control panel. If the job
has a personal identication number (PIN), provide the required PIN at the control panel. The print job is deleted from memory after it prints.
Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory to print it again later. The job is deleted manually or by the job retention schedule.
Stored Job: Store a job on the printer and allow other users to print the job at any time. If the job has a
personal identication number (PIN), the person who prints the job must provide the required PIN at the control panel. The job is deleted manually or by the job retention schedule.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
NOTE: macOS 10.14 Mojave and later: The print driver no longer includes the Custom button. Use the
options below the Mode drop-down list to set up the saved job.
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Select which option to use if another stored job already has that name.
Use Job Name + (1-99): Append a unique number to the end of the job name.
Replace Existing File: Overwrite the existing stored job with the new one.
6. If you selected the Stored Job or Personal Job option in the Mode drop-down list, you can protect the job
with a PIN. Type a 4-digit number in the Use PIN to Print eld. When other people attempt to print this job, the printer prompts them to enter this PIN.
7. Click the Print button to process the job.

Print a stored job

Use the following procedure to print a job that is stored in the printer memory.
1. From the Home screen on the printer control panel, select Print from Job Storage.
2. Select Choose, and then select the name of the folder where the job is stored.
3. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
4. To adjust the number of copies, select the number of copies eld. Use the keypad to enter the number of
copies to print.
5. Select Start or Print to print the job.
ENWW Store print jobs on the printer to print later or print privately 77

Delete a stored job

You can delete documents that have been saved to the printer when they are no longer needed. You can also adjust the maximum number of jobs for the printer to store.
Delete a job that is stored on the printer
Change the job storage limit
Delete a job that is stored on the printer
Use the control panel to delete a job that is stored in the printer memory.
1. From the Home screen on the printer control panel, select the Print from Job Storage icon.
2. Select Choose, and then select the name of the folder where the job is stored.
3. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
Select the Trash button to delete the job.
4.
Change the job storage limit
When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same user and job name. If a job is not already stored under the same user and job name, and the printer needs additional space, the printer might delete other stored jobs starting with the oldest.
To change the number of jobs that the printer can store, complete the following procedure:
1. From the Home screen on the printer control panel, navigate to the Settings application, and then select
the Settings icon.
2. Open the following menus:
a. Copy/Print or Print
b. Manage Stored Jobs
c. Temporary Job Storage Limit
3. Use the keypad to enter the number of jobs that the printer stores.
4. Select OK or Done to save the setting.

Information sent to printer for Job Accounting purposes

Printing jobs sent from drivers on the client (e.g., PC) may send personally identiable information to HP’s Printing and Imaging devices. This information may include, but is not limited to, user name and client name from which the job originated that may be used for job accounting purposes, as determined by the Administrator of the printing device. This same information may also be stored with the job on the mass storage device (e.g., disk drive) of the printing device when using the job storage feature.
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Mobile printing

Mobile and ePrint solutions enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device.

Introduction

Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing
HP ePrint via email
AirPrint
Android embedded printing
Introduction
HP oers multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device.
To see the full list and to determine the best choice, go to www.hp.com/go/LaserJetMobilePrinting.
ENWW Mobile printing 79

Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing

HP provides Wi-Fi Direct Print, Near Field Communication (NFC), and Bluetooth Low Energy (BLE) printing for printers with a supported HP Jetdirect 3100w BLE/NFC/Wireless Accessory. This accessory is available as an option for HP printers that include a hardware-integration pocket (HIP).
Enable wireless printing
Change the Wi-Fi Direct name
These features enable Wi-Fi capable (mobile) devices to make a wireless network connection directly to the printer without using a wireless router.
The printer does not need to be connected to the network for this mobile walk-up printing to work.
Use Wi-Fi Direct Print to print wirelessly from the following devices:
iPhone, iPad, or iPod touch using Apple AirPrint
Android mobile devices using the Android embedded print solution
For more information on wireless printing, go to www.hp.com/go/LaserJetMobilePrinting.
NFC, BLE, and Wi-Fi Direct Print capabilities can be enabled or disabled from the printer control panel.
Enable wireless printing
To print wirelessly from mobile devices, Wi-Fi Direct must be turned on.
1. From the Home screen on the printer control panel, select the Settings menu.
2. Select the following menus:
a. Networking
b. Wi-Fi Direct
c. Status
3. Select On, and then select OK to enable wireless printing.
Change the Wi-Fi Direct name
Change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS).
NOTE: In environments where more than one model of the same printer is installed, it might be helpful to
provide each printer a unique Wi-Fi Direct Name for easier printer identication for HP Wi-Fi Direct printing. The Wireless network names, e.g., Wireless, Wi-Fi Direct, etc. are available on the Information screen by selecting the
Information icon , and then selecting the Wi-Fi Direct icon .
Complete the following procedure to change the printer Wi-Fi Direct name:
1. From the Home screen on the printer control panel, select the Settings icon.
2. Open the following menus:
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a. Networking
b. Wi-Fi Direct
c. Wi-Fi Direct Name
3. Use the keypad to change the name in the Wi-Fi Direct Name text eld, and then select OK.

HP ePrint via email

Use HP ePrint via email to print documents by sending them as an email attachment to the printer's email address from any email enabled device.
To use HP ePrint via email, the printer must meet these requirements:
The printer must be connected to a wired or wireless network and have Internet access.
HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.
Follow this procedure to enable HP Web Services and register with HP Connected:
1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the printer control panel, touch the Information icon , and then touch the
Ethernet icon to display the IP address or host name.
b. From a computer on the same network as the printer, open a web browser. In the address line, type
the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

AirPrint

NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Click the HP Web Services tab.
3. Select the option to enable Web Services.
NOTE: Enabling Web Services might take several minutes.
4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.
Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running macOS 10.7 Lion and newer.
Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following mobile applications:
Mail
Photos
Safari
ENWW Mobile printing 81
iBooks
Select third-party applications
To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more information about using AirPrint and about which HP printers are compatible with AirPrint, go to
www.hp.com/go/MobilePrinting.
NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier
do not support USB connections.

Android embedded printing

HP's built-in print solution for Android and Kindle enables mobile devices to automatically nd and print to HP printers that are either on a network or within wireless range for Wi-Fi Direct printing.
The print solution is built into many versions of the operating system.
NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print
Service Plugin.
For more information on how to use Android embedded printing and which Android devices are supported, go to
www.hp.com/go/MobilePrinting.
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Print from a USB ash drive
This printer features easy-access USB printing to print les without a computer.
Enable the USB port for printing
Print USB documents
The printer accepts standard USB ash drives in the USB port near the control panel. It supports the following types of les:
.pdf
.prn
.pcl
.ps
.cht
ENWW Print from a USB ash drive 83

Enable the USB port for printing

The USB port is disabled by default. Before using this feature, enable the USB port.
Method one: Enable the USB port from the printer control panel
Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only)
Use one of the following methods to enable the port:
Method one: Enable the USB port from the printer control panel
Use the printer control panel to enable the USB port for printing.
1. From the Home screen on the printer control panel, navigate to the Settings application, and then select
the Settings icon.
2. Open the following menus:
a. Copy/Print or Print
b. Enable Device USB
3. Select Enable Print from USB Drive.
Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only)
Use the HP Embedded Web Server to enable the USB port for printing.
1. From the Home screen on the printer control panel, touch the Information icon , and then touch the
Ethernet icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer
control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
3. Select the Copy/Print tab for MFP models or the Print tab for SFP models.
4. In the left menu, select Print from USB Drive Settings.
5. Select Enable Print from USB Drive.
6. Click Apply.

Print USB documents

Print documents from a USB ash drive.
1. Insert the USB ash drive into the easy-access USB port.
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NOTE: The port might be covered. For some printers, the cover ips open. For other printers, pull the
cover straight out to remove it.
2. From the Home screen on the printer control panel, navigate to the Print application, and then select the Print icon.
3. Select Print from USB Drive.
4. Select Choose, select the name of the document to print, and then select Select.
NOTE: The document might be in a folder. Open folders as necessary.
5. To adjust the number of copies, touch the box to the left of the Print button, and then select the number of
copies from the keypad that opens. To close the keypad, select the Close button .
6. Select Print to print the document.
ENWW Print from a USB ash drive 85

Print using high-speed USB 2.0 port (wired)

Enable the high-speed USB 2.0 port for wired USB printing. The port is located in the interface ports area and is disabled by default.

Method one: Enable the high-speed USB 2.0 port from the printer control panel menus

Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected printers only)
Use one of the following methods to enable the high-speed USB 2.0 port. Once the port is enabled, install the product software in order to print using this port.
Method one: Enable the high-speed USB 2.0 port from the printer control panel menus
Use the control panel to enable the port.
1. From the Home screen on the printer control panel, navigate to the Settings application, and then select
the Settings icon.
2. Open the following menus:
a. General
b. Enable Device USB
3. Select the Enabled option.
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected printers only)
Use the HP EWS to enable the port.
1. Find the printer IP address. On the printer control panel, select the Information button , and then select
the Network icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer
control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
3. Select the Security tab.
4. On the left side of the screen, select General Security.
5. Scroll down to the Hardware Ports and select the following check boxes:
a. Enable Device USB
b. Enable Host USB plug and play
6. Click Apply.
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5 Manage the printer

Utilize management tools, congure security and energy-conservation settings, and manage rmware updates for the printer.
Advanced conguration with the HP Embedded Web Server (EWS)
Congure IP network settings
Printer security features
Energy-conservation settings
HP Web Jetadmin
For video assistance, see www.hp.com/videos/LaserJet.
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljE85055.
For more information:
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
ENWW 87
Advanced conguration with the HP Embedded Web Server (EWS)
Use the HP Embedded Web Server to manage advanced printing functions.

Introduction

How to access the HP Embedded Web Server (EWS)

HP Embedded Web Server features
Introduction
Use the HP Embedded Web Server to manage printing functions from a computer instead of the printer control panel.
View printer status information
Determine the remaining life for all supplies and order new ones
View and change tray congurations
View and change the printer control-panel menu conguration
View and print internal pages
Receive notication of printer and supplies events
View and change network conguration
The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based printer connections. Internet access is not needed to open and use the HP Embedded Web Server.
When the printer is connected to the network, the HP Embedded Web Server is automatically available.
NOTE: The HP Embedded Web Server is not accessible beyond the network rewall.
How to access the HP Embedded Web Server (EWS)
Use the following steps to open the EWS.
1. On the printer control panel, press the Information button , and then use the arrow keys to select the
Ethernet menu . Press the OK button to open the menu and display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
To use the HP Embedded Web Server, the browser must meet the following requirements:
88 Chapter 5 Manage the printer ENWW
Windows® 7
Internet Explorer (version 8.x or greater)
Google Chrome (version 34.x or greater)
Firefox (version 20.x or greater)
Windows® 8 or greater
Internet Explorer (version 9.x or greater)
Google Chrome (version 34.x or greater)
Firefox (version 20.x or greater)
macOS
Safari (version 5.x or greater)
Google Chrome (version 34.x or greater)
Linux
Google Chrome (version 34.x or greater)
Firefox (version 20.x or greater)
ENWW Advanced conguration with the HP Embedded Web Server (EWS) 89

HP Embedded Web Server features

Learn about the HP Embedded Web Server (EWS) features available on each tab.
Information tab
General tab
Print tab
Supplies tab
Troubleshooting tab
Security tab
HP Web Services tab
Networking tab
Other Links list
Information tab
Refer to the table for settings in the Information tab.
Table
5-1 HP Embedded Web Server Information tab
Menu Description
Device Status Shows the printer status and shows the estimated life remaining of HP supplies. The page
also shows the type and size of paper set for each tray. To change the default settings, click the Change Settings link.
Conguration Page Shows the information found on the conguration page.
Supplies Status Page Shows the status of the supplies for the printer.
Event Log Page Shows a list of all printer events and errors. Use the HP Instant Support link (in the Other
Links area on all HP Embedded Web Server pages) to connect to a set of dynamic web pages that help solve problems. These pages also show additional services available for the printer.
Usage Page Shows a summary of the number of pages the printer has printed, grouped by size, type,
and paper print path.
Device Information Shows the printer network name, address, and model information. To customize these
entries, click the Device Information menu on the General tab.
Control Panel Snapshot Shows an image of the current screen on the control panel display.
Printable Reports and Pages Lists the internal reports and pages for the printer. Select one or more items to print or
view.
Open Source Licenses Shows a summary of the licenses for open source software programs that can be used
with the printer.
General tab
Refer to the table for settings in the General tab.
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