HP (Hewlett-Packard) DV3000 User Manual

HP Pavilion dv3000 Entertainment PC and HP Pavilion dv3500 Entertainment PC

Maintenance and Service Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: September 2008

First Edition: March 2008

Document Part Number: 463189-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description

2 External component identification

Top components ................................................................................................................................... 6

TouchPad ............................................................................................................................ 6

Lights ................................................................................................................................... 7

Buttons and fingerprint reader (select models only) ............................................................ 9

Keys ................................................................................................................................... 11

Front components .............................................................................................................................. 12

Right-side components ....................................................................................................................... 12

Left-side components ......................................................................................................................... 13

Bottom components ........................................................................................................................... 14

Display components ........................................................................................................................... 15

Wireless antennae .............................................................................................................................. 16

3 Illustrated parts catalog

Serial number location ........................................................................................................................ 17

Computer major components ............................................................................................................. 18

Display assembly components ........................................................................................................... 24

Plastics Kit .......................................................................................................................................... 26

Mass storage devices ......................................................................................................................... 27

Miscellaneous parts ............................................................................................................................ 28

Sequential part number listing ............................................................................................................ 30

4 Removal and replacement procedures

Preliminary replacement requirements ............................................................................................... 36

Tools required .................................................................................................................... 36

Service considerations ....................................................................................................... 36

Plastic parts ....................................................................................................... 36

Cables and connectors ..................................................................................... 37

Drive handling ................................................................................................... 37

Grounding guidelines ......................................................................................................... 38

Electrostatic discharge damage ........................................................................ 38

Packaging and transporting guidelines ............................................. 39

Workstation guidelines ..................................................................... 39

Equipment guidelines ....................................................................... 40

Unknown user password ................................................................................................... 41

Component replacement procedures ................................................................................................. 42

Serial number .................................................................................................................... 42

Computer feet .................................................................................................................... 43

Battery ............................................................................................................................... 43

WLAN module .................................................................................................................... 45

Optical drive ....................................................................................................................... 48

Memory module ................................................................................................................. 49

Hard drive .......................................................................................................................... 51

Keyboard ........................................................................................................................... 54

Switch cover ...................................................................................................................... 57

Top cover ........................................................................................................................... 58

Fingerprint reader board .................................................................................................... 61

Display assembly ............................................................................................................... 63

System board ..................................................................................................................... 70

Speakers ............................................................................................................................ 74

Bluetooth module ............................................................................................................... 75

RTC battery ....................................................................................................................... 77

Modem module .................................................................................................................. 79

Heat sink ............................................................................................................................ 80

Processor ........................................................................................................................... 82

Fan ..................................................................................................................................... 84

5 Setup Utility

Starting the Setup Utility ..................................................................................................................... 86

Using the Setup Utility ........................................................................................................................ 87

Setup Utility menus ............................................................................................................................ 89

6 Specifications

Computer specifications ..................................................................................................................... 91

13.3-inch, WXGA, BrightView display specifications .......................................................................... 92

Hard drive specifications .................................................................................................................... 93

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ................................. 94

DVD/CD-RW Combo Drive specifications .......................................................................................... 95

System DMA specifications ................................................................................................................ 96

Changing the language of the Setup Utility ....................................................................... 87

Navigating and selecting in the Setup Utility ...................................................................... 87

Displaying system information ........................................................................................... 88

Restoring default settings in the Setup Utility .................................................................... 88

Exiting the Setup Utility ...................................................................................................... 88

System memory map specifications ................................................................................................... 96

System interrupt specifications ........................................................................................................... 97

System I/O address specifications ..................................................................................................... 98

7 Screw listing

Phillips PM3.0×4.0 screw ................................................................................................................. 100

Phillips PM2.5×6.0 captive screw ..................................................................................................... 101

Black Phillips PM2.5×4.0 screw ....................................................................................................... 102

Phillips PM2.5×11.0 captive screw ................................................................................................... 103

Phillips PM2.0×4.0 screw ................................................................................................................. 104

Phillips PM2.5×7.0 screw ................................................................................................................. 106

Phillips PM2.5×5.0 screw ................................................................................................................. 108

Phillips PM2.0×3.0 captive screw ..................................................................................................... 110

Silver Phillips PM2.5×4.0 screw ....................................................................................................... 111

Phillips PM2.0×5.0 captive screw ..................................................................................................... 112

8 Backup and recovery

Recovering system information ........................................................................................................ 113

Creating recovery discs ................................................................................................... 113

Backing up your information ............................................................................................ 114

Performing a recovery ..................................................................................................... 116

When to back up ............................................................................................. 114

Backup suggestions ........................................................................................ 115

Using system restore points ............................................................................ 115

When to create restore points ........................................................ 115

Create a system restore point ........................................................ 115

Restore to a previous date and time ............................................... 116

Recovering from the recovery discs ................................................................ 116

Recovering from the dedicated recovery partition (select models only) .......... 116

9 Connector pin assignments

Audio-out (headphone) ..................................................................................................................... 118

Audio-in (microphone) ...................................................................................................................... 118

External monitor ............................................................................................................................... 119

RJ-11 (modem) ................................................................................................................................ 120

RJ-45 (network) ................................................................................................................................ 120

Universal Serial Bus ......................................................................................................................... 121

10 Power cord set requirements

Requirements for all countries or regions ......................................................................................... 122

Requirements for specific countries or regions ................................................................................ 123

vii

11 Recycling

Battery .............................................................................................................................................. 124

Display .............................................................................................................................................. 124

Index ................................................................................................................................................................. 130

viii

1 Product description

Category Description dv3000 dv3500

Product Name HP Pavilion dv3000 Entertainment PC √

HP Pavilion dv3500 Entertainment PC √

Processors Intel® Core™2 Duo processors

T9400 2.53-GHz processor, 6-MB L2 cache, 1066-MHz FSB √

T9300 2.50-GHz processor, 6-MB L2 cache, 800-MHz FSB √

P8600 2.40-GHz processor, 3-MB L2 cache, 1066-MHz FSB √

P8400 2.26-GHz processor, 3-MB L2 cache, 1066-MHz FSB √

T8300 2.40-GHz processor, 3-MB L2 cache, 800-MHz FSB √

T8100 2.10-GHz processor, 3-MB L2 cache, 800-MHz FSB √

T7350 2.26-GHz processor, 3-MB L2 cache, 1066-MHz FSB √

T5900 2.20-GHz processor, 3-MB L2 cache, 800-MHz FSB √

T5850 2.16-GHz processor, 2-MB L2 cache √

T5800 2.80-GHz processor, 3-MB L2 cache, 800-MHz FSB √

T5750 2.00-GHz processor, 2-MB L2 cache, 667-MHz FSB √

T5550 1.80-GHz processor, 2-MB L2 cache, 667-MHz FSB √

T3200 2.00-GHz processor, 1-MB L2 cache, 800-MH FSB √

Intel Pentium Dual Core processor

T2390 1.86-GHz processor, 1-MB L2 cache √

T9500 2.60-GHz processor, 6-MB L2 cache, 800-MHz front side bus (FSB) √

Chipsets Northbridge: Intel PM965 √

Northbridge: Intel PM45 √

Southbridge: Intel ICH8m √

Southbridge: Intel ICH9m √

Graphics nVidia NB8M-GS discrete PCI Express X16 Graphics with 256 MB of

dedicated video memory

nVidia NB9M-GS discrete PCI Express X16 Graphics with 512 MB of

dedicated video memory

√

Category Description dv3000 dv3500

Panel 13.3-inch, WXGA with BrightView √ √

13.3-inch, WXGA with BrightView with lighted logo on top of bezel √ √

Memory 2 SODIMM slots √ √

Customer-accessible/upgradable √ √

Supports up to 4 GB of system RAM √

Supports up to 8 GB of system RAM √

Support for DDRII dual-channel 667- and 800-MHz √

Support for:

4096-MB total system memory (2048 × 2)

●

3072-MB total system memory (2048 × 1, 1024 × 1)

●

2048-MB total system memory (2048 × 1)

●

2048-MB total system memory (1024 × 2)

●

1024-MB total system memory (1024 × 1, 512 × 2)

●

Support for:

8192-MB total system memory (4096 × 2)

●

4096-MB total system memory (2048 × 2)

●

3072-MB total system memory (2048 × 1, 1024 × 1)

●

2048-MB total system memory (1024 × 2)

●

2048 MB (2048 × 1)

●

1024-MB total system memory (1024 × 1)

●

Hard drives Support for 9.5-mm, 2.5-inch hard drives √ √

Support for HP ProtectSmart Hard Drive Protection √ √

Serial ATA √ √

√

Support for the following drives:

320-GB, 5400-rpm

●

250-GB, 5400-rpm

●

160-GB, 5400-rpm

●

120-GB, 5400-rpm

●

Support for the following drives:

500-GB, 5400-rpm

●

400-GB, 5400-rpm

●

320-GB, 5400-rpm

●

250-GB, 5400-rpm

●

160-GB, 5400-rpm

●

2 Chapter 1 Product description

√

Category Description dv3000 dv3500

Optical drives MultiBay II √ √

Serial ATA √

Parallel ATA √

9.5-mm tray load √ √

Support for:

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

●

DVD-CD/RW Combo Drive

●

Support for:

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

●

Webcam Low light VGA webcam with activity light √

VGA webcam with activity light √

Fixed (no tilt) √ √

Microphones Dual-array digital microphones √ √

Audio HP-branded Altec Lansing speakers √ √

Modem 56K V.92 data/fax modem √ √

Modem cable not included √ √

Ethernet Integrated 10/100/1000 network interface card (NIC) √ √

Ethernet cable not included √ √

Wireless Integrated wireless local area network (WLAN) options by way of

wireless module:

Intel PRO Wireless 4965 802.11a/b/g/n with Bluetooth® √

√

Intel PRO Wireless 4965 802.11a/b/g/n √

Intel PRO Wireless 3945 802.11a/b/g with Bluetooth √

Intel PRO Wireless 3945 802.11a/b/g √

Intel WiFi Link 5100 802.11a/b/g/n WLAN module √

Intel WiFi Link 5100 802.11a/b/g WLAN module √

Support for two wireless antennae integrated into the display assembly √

Support for three wireless antennae integrated into the display assembly √

External media cards

Support for miniature versions of SD, MMC, MS Duo with adapter (adapter is

Ports Audio-in (mono microphone) √ √

Audio-out (stereo headphone) (2) √ √

Consumer infrared √√

Secure Digital (SD) Memory Card, MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD)

not included)

√ √

Category Description dv3000 dv3500

Extended serial advanced technology (eSATA) √ √

High-definition multimedia interface (HDMI) supporting 1080p with high-

bandwidth digital content protection (HDCP) key

RJ-11 (modem) √ √

RJ-45 (Ethernet, includes link and activity lights) √ √

USB (3) √

USB (2), USB/eSATA combo port (1) √

VGA (Dsub, 15-pin) supporting 1600 × 1200 and 1920 × 1200 external

2-pin, 90-W AC power √ √

Docking No docking √ √

Keyboard/ pointing devices

Lighted keyboard √

TouchPad √ √

2-way scroll √ √

Taps enabled as default √ √

resolution @ 75Hz, hot plug/unplug, and autodetect for correct output to wideaspect vs. standard-aspect video

30.48-cm (12.0-inch) keyboard √ √

√ √

Power requirements

90-W HP Smart AC Adapter with localized cable plug support (2-wire plug

Security Security cable slot √ √

Fingerprint reader with Digital Persona software support √ √

Operating system

Configurable Windows Vista® with embedded QuickPlay Direct √

Windows Vista Ultimate (64-bit) √ √

Windows Vista Premium (64-bit) √

Windows Vista Premium (32-bit) √ √

Windows Vista Business (32-bit) √

Serviceability End-user replaceable parts:

AC adapter √ √

Battery (system) √ √

Hard drive √ √

6-cell, 55-Wh, 2.55-Ah Li-ion battery

●

4-cell, 37-Wh, 2.55-Ah Li-ion battery

●

with ground pin, supports 2-pin DC connector)

Preinstalled:

√ √

Memory module √√

4 Chapter 1 Product description

Category Description dv3000 dv3500

Optical drive √ √

WLAN module √√

2 External component identification

Top components

TouchPad

Component Description

(1) TouchPad on/off button Enables/disables the TouchPad.

(2) TouchPad* Moves the pointer and selects or activates items on the screen.

(3) Left TouchPad button* Functions like the left button on an external mouse.

(4) TouchPad light

(5) TouchPad scroll zone Scrolls up or down.

(6) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse.

White: TouchPad is enabled.

●

Amber: TouchPad is disabled.

●

6 Chapter 2 External component identification

Lights

Component Description

(1) Caps lock light On: Caps lock is on.

(2) Power lights (2)*

(3) Volume mute light

(4) Volume down light On: The volume scroll zone is being used to decrease speaker

(5) Volume up light On: The volume scroll zone is being used to increase speaker

(6) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.

(7) Wireless light

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

White: Computer sound is on.

●

Amber: Computer sound is off.

●

volume.

On: An integrated wireless device, such as a wireless local

●

area network (WLAN) device and/or a Bluetooth® device, is on.

Off: All wireless devices are off.

●

Top components 7

Component Description

(8) Battery light

(9) Drive light Blinking: The hard drive or optical drive is being accessed.

*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

On: A battery is charging.

●

Blinking: A battery that is the only available power source has

●

reached a low battery level or a critical battery level.

Off: If the computer is plugged into an external power source,

●

the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

8 Chapter 2 External component identification

Buttons and fingerprint reader (select models only)

Component Description

(1) Power button*

(2) Media button Launches the MediaSmart SmartMenu.

(3) Volume mute button Mutes and restores speaker sound.

(4) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease

When the computer is off, press the button to turn on the

●

computer.

When the computer is on, press the button to initiate Sleep.

●

When the computer is in the Sleep state, press the button

●

briefly to exit Sleep.

When the computer is in Hibernation, press the button briefly

●

to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start > Control

Panel > System and Maintenance > Power Options.

NOTE: If the computer has been set up to require a logon

password, you may be asked to log on to Windows. MediaSmart starts after you log on. For more information about MediaSmart, select Start > Help and Support.

volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume.

Top components 9

Component Description

(5) Previous/rewind button

(6) Play/pause button Plays or pauses media.

(7) Next/fast forward button

(8) Stop button Stops playback.

(9) Wireless button Turns the wireless feature on or off but does not create a wireless

(10) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password

*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

Plays the previous track or chapter when the button is

●

pressed once.

Rewinds media when the button is pressed in combination

●

with the fn key.

Plays the next track or chapter when the button is pressed

●

once.

Fast forwards media when pressed in combination with the

●

fn key.

connection.

NOTE: To establish a wireless connection, a wireless network

must already be set up.

logon.

10 Chapter 2 External component identification

Keys

Component Description

(1) esc key Displays system information when pressed in combination with

the fn key.

(2) fn key Executes frequently used system functions when pressed in

combination with a function key or the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Spacebar Turns the keyboard lights on and off when pressed in combination

(5) Windows applications key Displays a shortcut menu for items beneath the pointer.

(6) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.

(7) Function keys Execute frequently used system functions when pressed in

with the fn key (select models only).

combination with the fn key.

Top components 11

Front components

Component Description

(1) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

(2) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo

(3) Consumer infrared lens Receives a signal from the HP Remote Control (provided with

(4) Speakers (2) Produce sound.

Right-side components

microphone, or monaural microphone.

speakers, headphones, ear buds, a headset, or television audio.

select models only).

Component Description

(1) Optical drive Reads optical discs and, on select models, also writes to optical

(2) Optical drive light Blinking: The optical drive is being accessed.

(3) USB port Connects an optional USB device.

(4) RJ-45 (network) jack Connects a network cable.

(5) RJ-11 (modem) jack Connects a modem cable.

(6) AC adapter light

(7) Power connector Connects an AC adapter.

12 Chapter 2 External component identification

discs.

On: The computer is connected to external power.

●

Off: The computer is not connected to external power.

●

Left-side components

Component Description

(1) External monitor port Connects an external VGA monitor or projector.

(2) Security cable slot Attaches an optional security cable to the computer.

(3) Vent Enables airflow to cool internal components.

(4) USB port Connects an optional USB device.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(5) eSATA/USB port Connects a high-performance eSATA component, such as an

(6) HDMI port (select models only) Connects an optional video or audio device, such as a high-

(7) Digital Media Slot Supports the following optional digital card formats: Secure Digital

(8) ExpressCard slot Supports an optional ExpressCard/34 module.

eSATA external hard drive, or connects an optional USB device.

definition television, or any compatible digital or audio component.

NOTE: Depending on your computer model, the computer may

include an HDMI port or a USB port at this location.

(SD) Memory Card, MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD).

Left-side components 13

Bottom components

Component Description

(1) Battery release latches (2) Release the battery from the battery bay.

(2) Battery bay Holds the battery.

(3) Memory module compartment Contains the memory module slots.

(4) Vents (5) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(5) Wireless module compartment Holds a wireless LAN module.

NOTE: To prevent an unresponsive system, replace the wireless

module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

(6) Optical drive release latch Releases the optical drive.

(7) Hard drive bay Holds the hard drive.

14 Chapter 2 External component identification

Display components

Component Description

(1) Internal display switch Turns off the display and initiates Sleep if the display is closed while

the power is on.

(2) Internal microphones (2) (select models only) Record sound.

NOTE: If there is a microphone icon next to each microphone

opening, your computer has internal microphones.

(3) Webcam light On: The webcam is in use.

(4) Webcam Records audio and video and captures still photographs.

Display components 15

Wireless antennae

On select computer models, at least 2 antennae send and receive signals from one or more wireless devices. These antennae are not visible from the outside of the computer.

NOTE: For optimal transmission, keep the areas immediately around the antennae free from

obstructions.

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

16 Chapter 2 External component identification

3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

Serial number location 17

Computer major components

18 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(1) 13.3-inch, WXGA BrightView display assembly (includes webcam/microphone module,

webcam/microphone module cable, 2 microphones, and 3 wireless antenna transceivers and cables)

For use in dv3000 models 468806-001

For use in dv3500 models with an LCD display 496107-001

For use in dv3500 models with an LED display 496108-001

(2) Switch cover (includes LED board and cable)

For use in dv3000 models 468820-001

For use in dv3500 models 501012-001

(3) Keyboard

For use in dv3500 models:

For use in dv3000 models:

Japan

●

South Korea

●

Taiwan

●

Thailand

●

The United States

●

468817-291

468817-AD1

468817-AB1

468817-281

468817-001

Brazil

●

France

●

French Canada

●

Germany

●

Greece

●

International

●

Italy

●

Japan

●

Korea

●

Latin America

●

Norway

●

Portugal

●

Russia

●

Saudi Arabia

●

Spain

●

Switzerland

●

496121-201

496121-051

496121-121

496121-041

496121-151

496121-B31

496121-061

496121-291

496121-AD1

496121-161

496121-DH1

496121-131

496121-251

496121-171

496121-071

496121-111

Taiwan

●

Thailand 496121-281

●

496121-AB1

Computer major components 19

Item Description Spare part number

(4) Top cover (includes TouchPad and cable, fingerprint reader board cable, and caps lock

For use in dv3000 models 468819-001

For use in dv3500 models 501011-001

Plastics Kit (see Plastics Kit on page 26 for more information)

For use in dv3000 models 468821-001

For use in dv3500 models 501013-001

(5a) ExpressCard slot bezel

(5b) Wireless module compartment cover

(5c) Memory module compartment cover

(5d) Hard drive cover

(6)

For use only in dv3000 models 468831-001

Turkey

●

United Kingdom

●

United States

●

United States, lighted keyboard

●

LED board and cable)

Fingerprint reader board (includes fingerprint reader board bracket, not illustrated)

496121-141

496121-031

496121-001

496120-001

For use only in dv3500 models 502464-001

(7) System board (includes replacement thermal material and power connector cable)

For use only in dv3000 models 468499-001

For use only in dv3500 models 496097-001

(8) RTC battery (includes double-sided tape) 468824-001

(9) Modem module

NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is

included in the Cable Kit, spare part number 468827-001 for dv3000 models, 502463-001 for dv3500 models.

For use in dv3500 models:

(10) Bluetooth module (includes double-sided tape)

For use in dv3000 models:

For use in all countries and regions except Australia and New Zealand

●

For use only in Australia and New Zealand

●

For use in all countries and regions except Australia and New Zealand

●

For use only in Australia and New Zealand

●

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.

The Bluetooth module cable is included in the Cable Kit, spare part number 468827-001 for dv3000 models, 502463-001 for dv3500 models.

468825-001

468825-011

461749-001

461749-011

398393-002

(11) Heat sink (includes heat sink retention clip and replacement thermal material)

20 Chapter 3 Illustrated parts catalog

Item Description Spare part number

For use in dv3000 models 468829-001

For use in dv3500 models 501015-001

(12) Processor (include replacement thermal material)

For use in dv3500 models:

For use in dv3000 models:

Intel Core2 Duo T9500 2.60-GHz processor (6-MB L2 cache, 800-MHz FSB)

●

Intel Core2 Duo T9300 2.50-GHz processor (6-MB L2 cache, 800-MHz FSB)

●

Intel Core2 Duo T8300 2.40-GHz processor (3-MB L2 cache, 800-MHz FSB)

●

Intel Core2 Duo T8100 2.10-GHz processor (3-MB L2 cache, 800-MHz FSB)

●

Intel Core2 Duo T5850 2.16-GHz processor (2-MB L2 cache, 667-MHz FSB)

●

Intel Core2 Duo T5550 1.83-GHz processor (2-MB L2 cache, 667-MHz FSB)

●

Pentium Dual Core T2390 1.86-GHz processor (1-MB of L2 cache, 533-MHz FSB)

●

Intel Core2 Duo T9400 2.53-GHz processor (6-MB L2 cache, 1066-MHz FSB)

●

Intel Core2 Duo P8600 2.40-GHz processor (3-MB L2 cache, 1066-MHz FSB)

●

Intel Core2 Duo P8400 2.26-GHz processor (3-MB L2 cache, 1066-MHz FSB)

●

Intel Core2 Duo T7350 2.00-GHz processor (3-MB L2 cache, 1066-MHz FSB)

●

Intel Core2 Duo T5900 2.20-GHz processor (2-MB L2 cache, 800-MHz FSB)

●

Intel Core2 Duo T5800 2.00-GHz processor (2-MB L2 cache, 800-MHz FSB)

●

Intel Core2 Duo T3200 2.00-GHz processor (1-MB L2 cache, 800-MHz FSB)

●

459609-001

459608-001

459607-001

459606-001

482351-001

458247-001

492593-001

496098-001

496099-001

496100-001

501017-001

496103-001

496102-001

496104-001

(13) Fan 468830-001

(14) Speakers 468828-001

(15) Battery

For use in dv3500 models:

(16) Base enclosure (includes 4 base enclosure rubber feet)

For use in dv3000 models 468818-001

For use in dv3500 models 501010-001

Rubber Foot Kit (not illustrated, includes 4 base enclosure rubber feet)

For use in dv3000 models 468823-001

For use in dv3500 models 502461-001

For use in dv3000 models:

6-cell, 2.55-Ah, 55-Wh Li-ion

●

4-cell, 2.55-Ah, 37-Wh Li-ion

●

6-cell, 2.55-Ah, 55-Wh Li-ion

●

4-cell, 2.55-Ah, 37-Wh Li-ion

●

468816-001

468815-001

496119-001

496118-001

Computer major components 21

Item Description Spare part number

(17) Optical drive (include bezel and bracket)

For use in dv3500 models:

Optical Drive Kit (not illustrated, includes bezel, bracket, and screws) 468814-001

(18) WLAN module

Intel 4965 802.11a/b/g/n WLAN modules:

For use in dv3000 models:

DVD±RW and CD-RW Super Multi, Double-Layer Combo Drive

●

DVD/CD-RW Combo Drive

●

DVD±RW and CD-RW Super Multi, Double-Layer Combo Drive

●

DVD±RW and CD-RW Super Multi, Double-Layer Combo Drive with LightScribe

●

For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda,

●

Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam

For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus,

●

the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan

468813-001

468812-001

496116-001

496117-001

441086-001

441086-002

Intel 4965 802.11a/b/g WLAN modules:

Intel 3945 802.11a/b/g WLAN modules:

For use in Australia, New Zealand, Pakistan, and the People's Republic of China

●

For use in Japan

●

For use in South Korea

●

For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda,

●

For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus,

●

For use in Australia, New Zealand, Pakistan, and the People's Republic of China

●

For use in Japan

●

For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda,

●

Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras,

441086-003

441086-291

441086-AD1

441082-001

441082-002

441082-003

441082-291

451861-001

22 Chapter 3 Illustrated parts catalog

Item Description Spare part number

Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam

Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions 480985-001

Intel WiFi Link 5100 802.11a/b/g WLAN module for use in all countries and regions 482957-001

(19) Memory module

For use in dv3500 models:

For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus,

●

For use in Australia, New Zealand, Pakistan, and the People's Republic of China

●

For use in Japan

●

For use in dv3000 models:

2048-MB (PC2-5300, 667-MHz, DDR2)

●

1024-MB (PC2-5300, 667-MHz, DDR2)

●

512-MB (PC2-5300, 667-MHz, DDR2)

●

4096-MB (PC2-6400, 667-MHz, DDR2)

●

2048-MB (PC2-6400, 667-MHz, DDR2)

●

451861-002

451861-003

451861-291

448151-003

448150-002

452312-002

496112-001

496111-001

(20) Hard drive (includes bracket)

For use in dv3500 models:

Hard Drive Kit (not illustrated, includes hard drive bracket and screws) 468811-001

1024-MB (PC2-6400, 667-MHz, DDR2)

●

For use in dv3000 models:

320-GB, 5400-rpm

●

250-GB, 5400-rpm

●

160-GB, 5400-rpm

●

120-GB, 5400-rpm

●

500-GB, 5400-rpm

●

400-GB, 5400-rpm

●

320-GB, 5400-rpm

●

250-GB, 5400-rpm

●

160-GB, 5400-rpm

●

496110-001

468810-001

468809-001

468808-001

468807-001

497761-001

497760-001

496115-001

496114-001

496113-001

Computer major components 23

Display assembly components

Item Description Spare part number

(1) Display bezel

For use with dv3000 models 468797-001

For use with dv3500 models with an LCD display 500953-001

For use with dv3500 models with an LED display 500954-001

(2) Webcam/microphone module

For use with dv3000 models 468804-001

For use with dv3500 models 500967-001

(3) Display Hinge Kit (includes left and right display hinges)

For use with dv3000 models 468799-001

For use with dv3500 models with an LCD display 500959-001

For use with dv3500 models with an LED display 500960-001

(4) Display inverter (includes Mylar shield)

For use in dv3000 models 468798-001

For use in dv3500 models 500957-001

(5) 13.3-inch, WXGA BrightView display panel (includes display panel cable)

For use in dv3000 models 468796-001

For use in dv3500 model with an LCD display 496105-001

24 Chapter 3 Illustrated parts catalog

Item Description Spare part number

For use in dv3500 models with an LED display 496106-001

(6) Display Cable Kit (includes 3 wireless antenna transceivers and cables and display panel

cable)

For use in dv3000 models 468800-001

For use in dv3500 models with an LCD display 500961-001

For use in dv3500 models with an LED display 500962-001

(7) Webcam/microphone module cable 468805-001

(8) Display enclosure

For use in dv3000 models 468801-001

For use in dv3500 models with an LCD display 500955-001

For use in dv3500 models with an LED display 500956-001

Display Rubber Kit (not illustrated; includes display bezel screw covers and display bezel

bumper pads)

For use in dv3000 models 468802-001

For use in dv3500 models with an LCD display 500966-001

For use in dv3500 models with an LED display 502460-001

Display Screw Kit (not illustrated)

For use in dv3000 models 468803-001

For use in dv3500 models with an LCD display 500958-001

For use in dv3500 models with an LED display 502364-001

Display assembly components 25

Plastics Kit

Item Description Spare part number

Plastics Kit

For use in dv3000 models 468821-001

For use in dv3500 models 501013-001

(1) ExpressCard slot bezel

(2) Wireless module compartment cover (includes 1 captive screw, secured by a C-clip)

(3) Memory module compartment cover (includes 2 captive screws, secured by C-clips)

(4) Hard drive bay cover (includes 2 captive screws, secured by C-clips)

26 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Description Spare part number

(1) Hard drive (includes bracket)

For use in dv3000 models:

For use in dv3500 models:

Hard Drive Kit (not illustrated, includes hard drive bracket and screws) 468811-001

(2) Optical drive (includes bezel and bracket)

320-GB, 5400-rpm

●

250-GB, 5400-rpm

●

160-GB, 5400-rpm

●

120-GB, 5400-rpm

●

500-GB, 5400-rpm

●

400-GB, 5400-rpm

●

320-GB, 5400-rpm

●

250-GB, 5400-rpm

●

160-GB, 5400-rpm

●

For use in dv3000 models:

DVD±RW and CD-RW Super Multi, Double-Layer Combo Drive

●

468810-001

468809-001

468808-001

468807-001

497761-001

497760-001

496115-001

496114-001

496113-001

468813-001

For use in dv3500 models:

DVD/CD-RW Combo Drive

●

DVD±RW and CD-RW Super Multi, Double-Layer Combo Drive 496116-001

●

Mass storage devices 27

468812-001

Item Description Spare part number

Optical Drive Kit (not illustrated, includes bezel, bracket, and screws) 468814-001

DVD±RW and CD-RW Super Multi, Double-Layer Combo Drive with LightScribe

●

Miscellaneous parts

Description Spare part number

90-W HP Smart AC Adapter 463955-001

Remote control (fits inside ExpressCard slot) 465539-001

Power cord:

For use in dv3000 models:

For use in Australia and New Zealand

●

For use in India

●

For use in Japan

●

For use in the People's Republic of China

●

For use in South Korea

●

For use in Taiwan

●

496117-001

383496-011

383496-D61

383496-291

383496-AA1

383496-AD1

383496-AB1

For use in the United Kingdom

●

For use in the United States

●

For use in dv3500 models:

For use in Argentina

●

For use in Australia and New Zealand

●

For use in Brazil

●

For use in Denmark

●

For use in Europe

●

For use in India

●

For use in Italy

●

For use in Japan

●

For use in the People's Republic of China

●

For use in the South Africa

●

For use in South Korea

●

For use in Switzerland

●

For use in Taiwan

●

383496-031

383496-001

490371-D01

490371-011

490371-201

490371-081

490371-021

490371-D61

490371-061

490371-291

490371-AA1

490371-AR1

490371-AD1

490371-111

490371-AB1

For use in the United Kingdom

●

For use in the United Kingdom 490371-001

●

28 Chapter 3 Illustrated parts catalog

490371-031

Description Spare part number

Screw Kit

For use in dv3000 models 468822-001

For use in dv3500 models 502462-001

Phillips PM3.0×4.0 screw

●

Phillips PM2.5×11.0 captive screw

●

Phillips PM2.5×7.0 screw

●

Phillips PM2.5×6.0 captive screw

●

Phillips PM2.5×5.0 screw

●

Black Phillips PM2.5×4.0 screw

●

Silver Phillips PM2.5×4.0 screw

●

Phillips PM2.0×5.0 captive screw

●

Phillips PM2.0×4.0 screw

●

Phillips PM2.0×2.0 captive screw

●

Miscellaneous parts 29

Sequential part number listing

Spare part number

383496-001 Power cord for use in dv3000 models in the United States

383496-011 Power cord for use in dv3000 models in Australia and New Zealand

383496-031 Power cord for use in dv3000 models in the United Kingdom

383496-291 Power cord for use in dv3000 models in Japan

383496-AA1 Power cord for use in dv3000 models in the People's Republic of China

383496-AB1 Power cord for use in dv3000 models in Taiwan

383496-AD1 Power cord for use in dv3000 models in South Korea

383496-D61 Power cord for use in dv3000 models in India

398393-002 Bluetooth module (includes double-sided tape)

441082-001 Intel 4965 802.11a/b/g WLAN module for use in Antigua and Barbuda, Argentina, Aruba, the Bahamas,

Description

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth

module cable is included in the Cable Kit, spare part number 468827-001 for dv3000 models, 502463-001 for dv3500 models.

Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam

441082-002 Intel 4965 802.11a/b/g WLAN module for use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria,

Croatia, Cyprus, the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan

441082-003 Intel 4965 802.11a/b/g WLAN module for use in Australia, New Zealand, Pakistan,

441082-291 Intel 4965 802.11a/b/g WLAN module for use in Japan

441086-001 Intel 4965 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Argentina, Aruba, the Bahamas,

441086-002 Intel 4965 802.11a/b/g/n WLAN module for use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria,

441086-003 Intel 4965 802.11a/b/g/n WLAN module for use in Australia, New Zealand, Pakistan,

441086-291 Intel 4965 802.11a/b/g/n WLAN module for use in Japan

441086-AD1 Intel 4965 802.11a/b/g/n WLAN module for use in South Korea

and the People's Republic of China

448150-002 1024-MB memory module for use in dv3000 models (PC2-5300, 667-GHz)

30 Chapter 3 Illustrated parts catalog

Spare part number

448151-003 2048-MB memory module for use in dv3000 models (PC2-5300, 667-GHz)

451861-001 Intel 3945 802.11a/b/g WLAN module for use in Antigua and Barbuda, Argentina, Aruba, the Bahamas,

451861-002 Intel 3945 802.11a/b/g WLAN module for use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria,

Description

451861-003 Intel 3945 802.11a/b/g WLAN module for use in Australia, New Zealand, Pakistan,

451861-291 Intel 3945 802.11a/b/g WLAN module for use in Japan

452312-002 512-MB memory module for use in dv3000 models (PC2-5300, 667-GHz)

458247-001 Intel Core2 Duo T5550 1.83-GHz processor for use in dv3000 models (2-MB of L2 cache, 667-MHz FSB)

459606-001 Intel Core2 Duo T8100 2.10-GHz processor for use in dv3000 models (3-MB L2 cache, 800-MHz FSB)

459607-001 Intel Core2 Duo T8300 2.40-GHz processor for use in dv3000 models (3-MB L2 cache, 800-MHz FSB)

459608-001 Intel Core2 Duo T9300 2.50-GHz processor for use in dv3000 models (6-MB L2 cache, 800-MHz FSB)

459609-001 Intel Core2 Duo T9500 2.60-GHz processor for use in dv3000 models (6-MB L2 cache, 800-MHz FSB)

461749-001 Modem module for use in dv3500 models in all countries and regions except Australia and New Zealand

461749-011 Modem module for use in dv3500 models only in Australia and New Zealand

463955-001 90-W HP Smart AC Adapter for use in dv3000 models

465539-001 Remote control (fits inside ExpressCard slot)

468499-001 System board for use only in dv3000 models (includes replacement thermal material and power connector

468796-001 13.3-inch, WXGA BrightView display panel for use in dv3000 models (includes display panel cable)

468797-001 Display bezel for use on dv3000 models

and the People's Republic of China

cable)

468798-001 Display inverter for use in dv3000 models (includes Mylar shield)

468799-001 Display Hinge Kit for use in dv3000 models (includes left and right display hinges)

468800-001 Display Cable Kit for use in dv3000 models (includes display panel cable and 3 wireless antenna transceivers

and cables)

468801-001 Display enclosure for use in dv3000 models

468802-001 Display Rubber Kit for use in dv3000 models (includes display bezel screw covers and display bezel bumper

pads)

468803-001 Display Screw Kit for use in dv3000 models

468804-001 Webcam/microphone module for use in dv3000 models

468805-001 Webcam/microphone module cable

Sequential part number listing 31

Spare part number

Description

468806-001 13.3-inch, WXGA BrightView display assembly for use in dv3000 models (includes webcam/microphone

468807-001 120-GB, 5400-rpm hard drive for use in dv3000 models (includes bracket)

468808-001 160-GB, 5400-rpm hard drive for use in dv3000 models (includes bracket)

468809-001 250-GB, 5400-rpm hard drive for use in dv3000 models (includes bracket)

468810-001 320-GB, 5400-rpm hard drive for use in dv3000 models (includes bracket)

468811-001 Hard Drive Kit (includes hard drive bracket and screws)

468812-001 DVD/CD-RW Combo Drive for use in dv3000 models

468813-001 DVD±RW and CD-RW Super Multi, Double-Layer Combo Drive for use in dv3000 models

468814-001 Optical Drive Kit (includes bezel, bracket, and screws)

468815-001 4-cell, 2.55-Ah, 37-Wh Li-ion battery for use in dv3000 models

468816-001 6-cell, 2.55-Ah, 55-Wh Li-ion battery for use in dv3000 models

468817-001 Keyboard for use in dv3000 models in the United States

468817-281 Keyboard for use in dv3000 models in Thailand

468817-291 Keyboard for use in dv3000 models in Japan

468817-AB1 Keyboard for use in dv3000 models in Taiwan

module, webcam/microphone module cable, 2 microphones, and 3 wireless antenna transceivers and cables)

468817-AD1 Keyboard for use in dv3000 models in South Korea

468818-001 Base enclosure for use in dv3000 models (includes 4 base enclosure rubber feet)

468819-001 Top cover for use in dv3000 models (includes TouchPad and cable, fingerprint reader board cable, and caps

lock LED board and cable)

468820-001 Switch cover for use in dv3000 models (includes LED board and cable)

468821-001 Plastics Kit for use in dv3000 models (see Plastics Kit on page 26 for more information)

468822-001 Screw Kit for use in dv3000 models

468823-001 Rubber Foot Kit for use in dv3000 models (includes 4 base enclosure rubber feet)

468824-001 RTC battery (includes double-sided tape)

468825-001 Modem module for use in dv3000 models in all countries and regions except Australia and New Zealand

NOTE: The modem module spare part kit does not include a modem module cable. The modem module

cable is included in the Cable Kit, spare part number 468827-001 for dv3000 models, 502463-001 for dv3500 models.

468825-011 Modem module for use in dv3000 models only in Australia and New Zealand

NOTE: The modem module spare part kit does not include a modem module cable. The modem module

cable is included in the Cable Kit, spare part number 468827-001 for dv3000 models, 502463-001 for dv3500 models.

468827-001 Cable Kit for use in dv3000 models (includes a Bluetooth module cable and a modem module cable)

468828-001 Speakers

468829-001 Heat sink for use in dv3000 models (includes heat sink retention clip and replacement thermal material)

32 Chapter 3 Illustrated parts catalog

Spare part number

468830-001 Fan

468831-001 Fingerprint reader board for use in dv3000 models (includes fingerprint reader board bracket)

480985-001 Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions

481567-001 Display Miscellaneous Kit

482351-001 Intel Core2 Duo T5850 2.16-GHz processor for use in dv3000 models (2-MB of L2 cache, 667-MHz FSB)

482957-001 Intel WiFi Link 5100 802.11a/b/g WLAN module for use in all countries and regions

486548-001 ExpressCard slot cover for use in dv3500 models

490371-001 Power cord for use in dv3500 models in the United States

490371-011 Power cord for use in dv3500 models in Australia and New Zealand

490371-021 Power cord for use in dv3500 models in Europe

490371-031 Power cord for use in dv3500 models in the United Kingdom

490371-061 Power cord for use in dv3500 models in Italy

490371-081 Power cord for use in dv3500 models in Denmark

490371-111 Power cord for use in dv3500 models in Switzerland

490371-201 Power cord for use in dv3500 models in Brazil

Description

490371-291 Power cord for use in dv3500 models in Japan

490371-AA1 Power cord for use in dv3500 models in the People's Republic of China

490371-AB1 Power cord for use in dv3500 models in Taiwan

490371-AD1 Power cord for use in dv3500 models in South Korea

490371-AR1 Power cord for use in dv3500 models in South Africa

490371-D01 Power cord for use in dv3500 models in Argentina

490371-D61 Power cord for use in dv3500 models in India

492593-001 Pentium Dual Core T2390 1.86-GHz processor for use in dv3000 models (1-MB of L2 cache, 533-MHz

FSB)

496097-001 System board for use only in dv3500 models (includes replacement thermal material and power connector

cable)

496098-001 Intel Core2 Duo T9400 2.53-GHz processor (6-MB L2 cache, 1066-MHz FSB) for use in dv3500 models

496099-001 Intel Core2 Duo P8600 2.40-GHz processor (3-MB L2 cache, 1066-MHz FSB) for use in dv3500 models

496100-001 Intel Core2 Duo P8400 2.26-GHz processor (3-MB L2 cache, 1066-MHz FSB) for use in dv3500 models

496103-001 Intel Core2 Duo T5900 2.20-GHz processor (2-MB L2 cache, 800-MHz FSB) for use in dv3500 models

496102-001 Intel Core2 Duo T5800 2.00-GHz processor (2-MB L2 cache, 800-MHz FSB) for use in dv3500 models

496104-001 Intel Core2 Duo T3200 2.00-GHz processor (1-MB L2 cache, 800-MHz FSB) for use in dv3500 models

496105-001 13.3-inch, WXGA BrightView display panel for use in dv3500 models with an LCD display (includes display

panel cable)

Sequential part number listing 33

Spare part number

Description

496106-001 13.3-inch, WXGA BrightView display panel for use in dv3500 models with an LED display (includes display

496107-001 13.3-inch, WXGA BrightView display assembly for use in dv3500 models with an LCD display (includes

496108-001 13.3-inch, WXGA BrightView display assembly for use in dv3500 models with an LED display (includes

496110-001 1024-MB memory module (PC2-6400, 667-GHz) for use in dv3500 models

496111-001 2048-MB memory module (PC2-6400, 667-GHz) for use in dv3500 models

496112-001 4096-MB memory module (PC2-6400, 667-GHz) for use in dv3500 models

496113-001 160-GB, 5400-rpm hard drive for use in dv3500 models (includes bracket)

496114-001 250-GB, 5400-rpm hard drive for use in dv3500 models (includes bracket)

496115-001 320-GB, 5400-rpm hard drive for use in dv3500 models (includes bracket)

496116-001 DVD±RW and CD-RW Super Multi, Double-Layer Combo Drive for use in dv3500 models

496117-001 DVD±RW and CD-RW Super Multi, Double-Layer Combo Drive with LightScribe for use in dv3500 models

496118-001 4-cell, 2.55-Ah, 37-Wh Li-ion battery for use in dv3500 models

496119-001 6-cell, 2.55-Ah, 55-Wh Li-ion battery for use in dv3500 models

panel cable)

webcam/microphone module, webcam/microphone module cable, 2 microphones, and 3 wireless antenna transceivers and cables)

496120-001 Lighted keyboard for use with dv3500 models in the United States

496121-001 Keyboard for use with dv3500 models in the United States

496121-031 Keyboard for use with dv3500 models in the United Kingdom

496121-041 Keyboard for use with dv3500 models in Germany

496121-051 Keyboard for use with dv3500 models in France

496121-061 Keyboard for use with dv3500 models in Italy

496121-071 Keyboard for use with dv3500 models in Spain

496121-111 Keyboard for use with dv3500 models in Switzerland

496121-121 Keyboard for use with dv3500 models in French Canada

496121-131 Keyboard for use with dv3500 models in Portugal

496121-141 Keyboard for use with dv3500 models in Turkey

496121-151 Keyboard for use with dv3500 models in Greece

496121-161 Keyboard for use with dv3500 models in Latin America

496121-171 Keyboard for use with dv3500 models in Saudi Arabia

496121-201 Keyboard for use with dv3500 models in Brazil

496121-251 Keyboard for use with dv3500 models in Russia

496121-281 Keyboard for use with dv3500 models in Thailand

496121-291 Keyboard for use with dv3500 models in Japan

34 Chapter 3 Illustrated parts catalog

Spare part number

496121-AB1 Keyboard for use with dv3500 models in Taiwan

496121-AD1 Keyboard for use with dv3500 models in South Korea

496121-B31 Keyboard for use with dv3500 models Internationally

496121-DH1 Keyboard for use with dv3500 models in Norway

497760-001 400-GB, 5400-rpm hard drive for use in dv3500 models (includes bracket)

497761-001 500-GB, 5400-rpm hard drive for use in dv3500 models (includes bracket)

500953-001 Display bezel for use on dv3500 models with an LCD display

500954-001 Display bezel for use on dv3500 models with an LED display

500955-001 Display enclosure for use in dv3500 models with an LCD display

500956-001 Display enclosure for use in dv3500 models with an LED display

500957-001 Display inverter for use in dv3500 models (includes Mylar shield)

500958-001 Display Screw Kit for use in dv3500 models with an LCD display

500959-001 Display Hinge Kit for use in dv3500 models with an LCD display (includes left and right display hinges)

500960-001 Display Hinge Kit for use in dv3500 models with an LED display (includes left and right display hinges)

500961-001 Display Cable Kit for use in dv3500 models with an LCD display (includes display panel cable and 3 wireless

Description

antenna transceivers and cables)

500962-001 Display Cable Kit for use in dv3500 models with an LED display (includes display panel cable and 3 wireless

500966-001 Display Rubber Kit for use in dv3500 models with an LCD display (includes display bezel screw covers and

500967-001 Webcam/microphone module for use in dv3500 models

501010-001 Base enclosure for use in dv3500 models (includes 4 base enclosure rubber feet)

501011-001 Top cover for use in dv3500 models (includes TouchPad and cable, fingerprint reader board cable, and caps

501012-001 Switch cover for use in dv3500 models (includes LED board and cable)

501013-001 Plastics Kit for use in dv3500 models (see Plastics Kit on page 26 for more information)

501015-001 Heat sink for use in dv3500 models (includes heat sink retention clip and replacement thermal material)

501017-001 Intel Core2 Duo T7350 2.00-GHz processor (3-MB L2 cache, 1066-MHz FSB) for use in dv3500 models

502364-001 Display Screw Kit for use in dv3500 models with an LED display

502460-001 Display Rubber Kit for use in dv3500 models with an LED display (includes display bezel screw covers and

502461-001 Rubber Foot Kit for use in dv3500 models (includes 4 base enclosure rubber feet)

502462-001 Screw Kit for use in dv3500 models

502463-001 Cable Kit for use in dv3500 models (includes a Bluetooth module cable and a modem module cable)

antenna transceivers and cables)

display bezel bumper pads)

lock LED board and cable)

display bezel bumper pads)

502464-001 Fingerprint reader board for use in dv3500 models (includes fingerprint reader board bracket)

Sequential part number listing 35

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

●

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

36 Chapter 4 Removal and replacement procedures

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the

computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Preliminary replacement requirements 37

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you area ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

38 Chapter 4 Removal and replacement procedures

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive

●

foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools

●

and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe

●

materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

●

Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

●

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

●

Preliminary replacement requirements 39

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps

●

with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

●

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

40 Chapter 4 Removal and replacement procedures

Unknown user password

If the computer you are servicing has an unknown user password, follow these steps to clear the password.

NOTE: These steps also clear CMOS.

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the RTC battery (see

6. Wait approximately 5 minutes.

7. Replace the RTC battery and reassemble the computer.

8. Connect AC power to the computer. Do not reinsert any batteries at this time.

9. Turn on the computer.

All passwords and all CMOS settings have been cleared.

Battery on page 43).

RTC battery on page 77).

Preliminary replacement requirements 41

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 69 screws, in 10 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Serial number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.

42 Chapter 4 Removal and replacement procedures

Computer feet

Description Spare part number

Rubber Foot Kit for use in dv3000 models (includes 4 base enclosure rubber feet) 468823-001

Rubber Foot Kit for use in dv3500 models (includes 4 base enclosure rubber feet) 502461-001

The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below.

Battery

Description Spare part number

For use in dv3000 models:

6-cell, 2.55-Ah, 55-Wh Li-ion 468816-001

4-cell, 2.55-Ah, 37-Wh Li-ion 468815-001

For use in dv3500 models:

6-cell, 2.55-Ah, 55-Wh Li-ion 496119-001

4-cell, 2.55-Ah, 37-Wh Li-ion 496118-001

Before disassembling the computer, follow these steps

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Component replacement procedures 43

Remove the battery:

1. Turn the computer upside down on a flat surface with the battery bay toward you.

2. Slide and release the left battery release latch (1).

NOTE: The left battery release latch automatically returns to its original position.

3. Slide the right battery release latch (2) to release the battery from the battery bay.

4. Remove the battery (3).

To insert the battery, insert the rear edge of the battery (1) into the battery bay and slide it forward until the battery is seated. Lock the battery into the battery bay by sliding the right battery release latch (2) to the left. The left battery release latch automatically locks the battery into place.

44 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number

Intel 4965 802.11a/b/g/n WLAN modules:

For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei,

●

Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam

For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus,

●

For use in Australia, New Zealand, Pakistan, and the People's Republic of China

●

For use in Japan

●

For use in South Korea

●

Intel 4965 802.11a/b/g WLAN modules:

For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei,

●

For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus,

●

441086-001

441086-002

441086-003

441086-291

441086-AD1

441082-001

441082-002

For use in Australia, New Zealand, Pakistan, and the People's Republic of China

●

For use in Japan

●

Intel 3945 802.11a/b/g WLAN modules:

For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei,

●

For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus,

●

For use in Australia, New Zealand, Pakistan, and the People's Republic of China

●

For use in Japan

●

Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions 480985-001

Intel WiFi Link 5100 802.11a/b/g WLAN module for use in all countries and regions 482957-001

441082-003

441082-291

451861-001

451861-002

451861-003

451861-291

Component replacement procedures 45

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 43).

Remove the WLAN module:

NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module

authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

1. Loosen the Phillips PM2.5×6.0 captive screw (1) that secures the wireless module compartment

cover to the computer.

2. Lift the left side of the cover (2), swing it up and to the right, and remove the cover. The wireless

module compartment cover is included in the Plastics Kit, spare part number 468821-001 for dv3000 models, 501013-001 for dv3500 models.

3. Disconnect the two WLAN antenna cables (1) from the WLAN module.

NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The

white WLAN antenna cable is connected to the WLAN module “Aux” terminal.

NOTE: Computer models equipped with an 802.11ab/g/n WLAN module will have an additional

wireless antenna cable (2), yellow in color.

4. Remove the two Phillips PM2.5×4.0 screws (3) that secure the WLAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

46 Chapter 4 Removal and replacement procedures

5. Remove the WLAN module (4) by pulling it away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (5) to prevent incorrect installation into the

WLAN module slot.

Reverse this procedure to install a WLAN module.

Component replacement procedures 47

Optical drive

NOTE: All optical drive spare part kits include an optical drive bezel.

Description Spare part number

For use in dv3000 models:

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 468813-001

DVD/CD-RW Combo Drive 468812-001

For use in dv3500 models:

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 496116-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 496117-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 43).

Remove the optical drive:

1. Slide the optical drive release latch (1) to release the optical drive from the computer.

2. Remove the optical drive (2) by sliding it out of the optical drive bay.

To insert the optical drive, insert the rear edge of the optical drive into the optical drive bay and slide it in until the optical drive is seated. The optical drive release latch automatically locks the optical drive into place.

48 Chapter 4 Removal and replacement procedures

Memory module

Description Spare part number

For use in dv3000 computer models:

2048-MB (667-MHz, PC2-5300, DDR2) 448151-003

1024-MB (667-MHz, PC2-5300, DDR2) 448150-002

512-MB (667-MHz, PC2-5300, DDR2) 452312-002

For use in dv3500 computer models:

4096-MB (667-MHz, PC2-6400, DDR2) 496112-001

2048-MB (667-MHz, PC2-6400, DDR2) 496111-001

1024-MB (667-MHz, PC2-6400, DDR2) 496110-001

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 43).

Remove the memory module:

1. Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the memory module

compartment cover to the computer.

2. Lift the rear edge of the cover (2), swing it up and forward, and remove the cover. The memory

module compartment cover is included in the Plastics Kit, spare part number 468821-001 for dv3000 models, 501013-001 for dv3500 models.

3. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures 49

4. Remove the module (2) by pulling it away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the

memory module slot.

Reverse this procedure to install a memory module.

50 Chapter 4 Removal and replacement procedures

Hard drive

NOTE: All hard drive spare part kits include a hard drive bracket.

Description Spare part number

For use in dv3000 models:

320-GB, 5400-rpm 468810-001

250-GB, 5400-rpm 468809-001

160-GB, 5400-rpm 468808-001

120-GB, 5400-rpm 468807-001

For use in dv3500 models:

500-GB, 5400-rpm 497761-001

400-GB, 5400-rpm 497760-001

320-GB, 5400-rpm 496115-001

250-GB, 5400-rpm 496114-001

160-GB, 5400-rpm 496113-001

Hard Drive Kit (includes hard drive bracket and screws) 468811-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 43).

Remove the hard drive:

1. Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the hard drive bay cover to the

computer.

Component replacement procedures 51

2. Lift the left side of the hard drive bay cover (2), swing it up and to the right, and remove the cover.

The hard drive bay cover is included in the Plastics Kit, spare part number 468821-001 for dv3000 models, 501013-001 for dv3500 models.

3. Loosen the Phillips PM2.5×11.0 captive screw (1) that secures the hard drive to the computer.

4. Use the Mylar tab (2) to slide the hard drive (3) to the right until it disconnects from the system

board.

5. Remove the hard drive (4) from the hard drive bay.

6. Remove the hard drive from the hard drive bay.

7. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0

screws (1) that secure the hard drive bracket to the hard drive.

52 Chapter 4 Removal and replacement procedures

8. Lift the bracket (2) straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

Component replacement procedures 53

Keyboard

For use in: Spare part number For use in: Spare part number

For use in dv3000 models:

Japan

South Korea 468817-AD1 The United States 468817-001

Taiwan 468817-AB1

For use in dv3500 models:

Brazil

France 496121-051 Saudi Arabia 496121-171

French Canada 496121-121 South Korea 496121-AD1

Germany 496121-041 Spain 496121-071

Greece 496121-151 Switzerland 496121-111

International 496121-B31 Taiwan 496121-AB1

Italy 496121-061 Thailand 496121-281

Japan 496121-291 Turkey 496121-141

Latin America 496121-161 United Kingdom 496121-031

Norway 496121-DH1 United States 496121-001

Portugal 496121-131 United States, lighted keyboard 496120-001

468817-291 Thailand 468817-281

496121-201 Russia 496121-251

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the hard drive (see

Battery on page 43).

Hard drive on page 51).

54 Chapter 4 Removal and replacement procedures

Remove the keyboard:

1. Remove the four Phillips PM2.5×7.0 screws that secure the keyboard to the computer.

2. Turn the computer right-side up, with the front toward you.

3. Open the computer as far as possible.

4. Lift the rear edge of the keyboard (1) until it rests at an angle.

5. Release the keyboard (2) by sliding it back until it rests on the display assembly.

Component replacement procedures 55

6. Release the zero insertion force (ZIF) connector to which the keyboard cable (1) is attached and

disconnect the cable (2) from the system board.

NOTE: If you are removing a lighted keyboard, you must disconnect an additional power cable

from the system board.

7. Remove the keyboard.

Reverse this procedure to install the keyboard.

56 Chapter 4 Removal and replacement procedures

Switch cover

Description Spare part number

Switch cover for use in dv3000 models (includes LED board and cable) 468820-001

Switch cover for use in dv3500 models (includes LED board and cable) 501012-001

Before removing the switch cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

Battery on page 43).

Keyboard on page 54).

Remove the switch cover:

1. Close the computer.

2. Turn the computer upside down, with the rear panel toward you.

3. Remove the two Phillips PM2.5×7.0 screws (1) and the four black Phillips PM2.0×4.0 screws (2)

that secure the switch cover to the computer.

4. Turn the computer right-side up, with the front toward you.

5. Open the computer as far as possible.

6. Release the ZIF connector (1) to which the LED board cable (2) is connected, and disconnect the

cable from the system board.

Component replacement procedures 57

7. Remove the switch cover (3).

Reverse this procedure to install the switch cover.

Top cover

Description Spare part number

Top cover for dv3000 models (includes TouchPad and cable, fingerprint reader board cable, and caps lock LED board and cable)

Top cover for dv3500 models (includes TouchPad and cable, fingerprint reader board cable, and caps lock LED board and cable)

468819-001

501011-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 43).

5. Remove the following components:

a. Hard drive (see

b. Optical drive (see

c. Keyboard (see

Hard drive on page 51)

Optical drive on page 48)

Keyboard on page 54)

d. Switch cover (see

Switch cover on page 57)

58 Chapter 4 Removal and replacement procedures

Remove the top cover:

1. Close the computer.

2. Turn the computer upside down, with the rear panel toward you.

3. Remove the six Phillips PM2.5×7.0 screws that secure the top cover to the computer.

4. Turn the computer right-side up, with the front toward you.

5. Open the computer as far as possible.

6. Disconnect the caps lock LED board cable (1) from the system board.

7. Release the ZIF connector to which the TouchPad board cable is connected, and disconnect the

cable (2) from on the system board.

8. Disconnect the TouchPad on/off button board cable (3) from the system board.

Component replacement procedures 59

9. Remove the six Phillips PM2.5×7.0 screws (1) and the two Phillips PM2.0×4.0 screws (2) that

secure the top cover to the computer.

10. Lift the back edge of the top cover (1), and swing it up and forward until all edges of the top cover

are disengaged from the base enclosure.

11. Release the ZIF connector to which the fingerprint reader board cable is attached and disconnect

the cable (2) from the connector.

60 Chapter 4 Removal and replacement procedures

12. Remove the top cover.

Reverse this procedure to install the top cover.

Fingerprint reader board

Description Spare part number

Fingerprint reader board dv3000 (includes fingerprint reader board bracket) 468831-001

Fingerprint reader board dv3500 (includes fingerprint reader board bracket) 502464-001

Before removing the fingerprint reader board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 43).

5. Remove the following components:

a. Hard drive (see

b. Optical drive (see

c. Keyboard (see

d. Switch cover (see

e. Top cover (see

Hard drive on page 51)

Optical drive on page 48)

Keyboard on page 54)

Switch cover on page 57)

Top cover on page 58)

Remove the fingerprint reader board:

1. Turn the top cover upside down, with the front toward you.

2. Release the ZIF connector to which the fingerprint reader board cable is attached and disconnect

the cable (1) from the connector.

Component replacement procedures 61

3. Remove the three Phillips PM2.0×3.0 screws (2) that secure the fingerprint reader board and

bracket to the top cover.

4. Remove the fingerprint reader board bracket (3) from the top cover.

5. Remove the fingerprint reader board (4) from the top cover.

Reverse the above procedure to install the fingerprint reader board.

62 Chapter 4 Removal and replacement procedures

Display assembly

Description Spare part number

13.3-inch, WXGA BrightView display assembly for use in dv3000 models (includes webcam/ microphone module, webcam/microphone module cable, 2 microphones, and 3 wireless antenna transceivers and cables)

13.3-inch, WXGA BrightView display assembly for use in dv3500 models with an LCD display (includes webcam/microphone module, webcam/microphone module cable, 2 microphones, and 3 wireless antenna transceivers and cables)

13.3-inch, WXGA BrightView display assembly for use in dv3500 models with an LED display (includes webcam/microphone module, webcam/microphone module cable, 2 microphones, and 3 wireless antenna transceivers and cables)

468806-001

496107-001

496108-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Disconnect the wireless antenna cables from the WLAN module (see

Battery on page 43).

WLAN module on page 45).

6. Remove the following components:

a. Keyboard (see

b. Switch cover (see

c. Top cover (see

Keyboard on page 54)

Switch cover on page 57)

Top cover on page 58)

Remove the display assembly:

1. Close the computer.

2. Turn the computer upside down, with the rear panel toward you.

3. Remove the two Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer.

Component replacement procedures 63

4. Remove the WLAN antenna cables from the channel (2) located between the wireless module

compartment and the memory module compartment.

5. Turn the computer right-side up, with the rear panel toward you.

6. Open the computer as far as possible.

7. Disconnect the display panel cable (1) from the system board and remove the cable from the cavity

between the system board and the display left hinge.

8. Disconnect the webcam/microphone module cable (2) from the system board.

9. Remove the WLAN antenna cables (3) from the clips and routing channel built into the top cover.

CAUTION: Support the display assembly when removing the following screws. Failure to support

the display assembly can result in damage to the display assembly and other computer components.

10. Remove the two Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer.

64 Chapter 4 Removal and replacement procedures

11. Remove the display assembly (2).

12. If it is necessary to replace any of the display assembly internal components, remove the two rubber

screw covers (1) on the display bezel bottom edge. The rubber screw covers are included in the Display Rubber Kit, spare part number 468802-001 for dv3000 models, 500966-001 for dv3500 models with an LCD display, and 502460-001 for dv3500 models with an LED display.

13. Remove the two Phillips PM2.5×5.0 screws (2) that secure the display bezel to the display

assembly.

14. Flex the inside edges of the left and right sides (1) and the top and bottom edges (2) of the display

bezel until the bezel disengages from the display enclosure.

Component replacement procedures 65

15. Remove the display bezel (3). The display bezel is available using spare part number 468797-001

on dv3000 models, 500953-001 on dv3500 models with an LCD display, and 500954-001 on dv3500 models with an LED display.

16. If it is necessary to replace the webcam/microphone module, release the module (1) as far as the

webcam/microphone module allows.

17. Disconnect the webcam/microphone module cable from the module (2).

18. Remove the webcam/microphone module. The webcam/microphone module is available using

spare part number 468804-001 for dv3000 models, 500967-001 for dv3500 models.

19. If it is necessary to replace the display inverter, release the inverter (1) as far as the display panel

cable and the backlight cable will allow.

66 Chapter 4 Removal and replacement procedures

20. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter.

21. Remove the inverter. The display inverter is available using spare part number 468798-001 for

dv3000 models, 500957-001 for dv3500 models.

22. If it is necessary to replace the display panel, disconnect the display logo LED board cable (1) from

the display panel cable.

23. Remove the six Phillips PM2.5×5.0 screws (2) that secure the panel to the display enclosure.

24. Remove the display panel (3) from the display enclosure. The display panel is available using the

spare part number 468796-001 for dv3000 models, 496105-001 for dv3500 models with an LCD display, and 496106-001 for dv3500 models with an LED display.

25. If it is necessary to replace the display hinges, remove the three Phillips PM2.0×3.0 screws (1) that

secure each hinge to the display panel.

Component replacement procedures 67

26. Remove the display hinges (2) from the display panel. The display hinges are available using spare

part number 468799-001 for dv3000 models, 500959-001 for dv3500 models with an LCD display, 500960-001 for dv3500 models with an LED display.

27. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips

PM2.5×4.0 screw (1) that secures the left transceiver to the display enclosure.

28. Detach the wireless antenna transceivers (2) from the display enclosure.

29. Remove the wireless antenna cables from the clips (3) built into the display enclosure.

30. Remove the wireless antenna transceivers and cables from the display enclosure. The wireless

antenna transceivers and cables are available in the Display Cable Kit, spare part number 468800-001 for dv3000 models, 500961-001 for dv3500 models with an LCD display, 500962-001 for dv3500 models with an LED display.

68 Chapter 4 Removal and replacement procedures

31. If it is necessary to replace the webcam/microphone module cable, remove the cable from the

display enclosure. The webcam/microphone module cable is available using spare part number 468805-001.

NOTE: The webcam/microphone module cable is attached to the display enclosure with double-

sided tape.

Reverse this procedure to reassemble and install the display assembly.

Component replacement procedures 69

System board

NOTE: All system board spare part kits include replacement thermal material.

Description Spare part number

System board for use only in dv3000 models (includes replacement thermal material and power connector cable)

System board for use only in dv3500 models (includes replacement thermal material and power connector cable)

468499-001

496097-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 43).

5. Remove the following components:

a. Optical drive (see

b. Hard drive (see

c. Keyboard (see

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 54)

d. Switch cover (see

e. Top cover (see

f. Display assembly (see

Switch cover on page 57)

Top cover on page 58)

Display assembly on page 63)

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

WLAN module (see

●

Memory modules (see

●

RTC battery (see

●

Modem module (see

●

Heat sink (see

●

Processor (see

●

Fan (see

Fan on page 84)

WLAN module on page 45)

Memory module on page 49)

RTC battery on page 77)

Modem module on page 79)

Heat sink on page 80)

Processor on page 82)

70 Chapter 4 Removal and replacement procedures

Remove the system board:

1. Disconnect the speaker cable (1) and the Bluetooth module cable (2) from the system board.

2. Remove the two Phillips PM2.5×5.0 screws (1) that secure the system board to the base enclosure.

3. Remove the two Phillips PM2.0×4.0 screws (2) that secure the power connector to the base

enclosure.

4. Remove the power connector (3) and the RJ11 jack (4) from the clips in the base enclosure.

5. Flex the right side of the base enclosure (1) above the USB port and RJ45 jack.

Component replacement procedures 71

6. Use the optical drive connector (2) to lift right side of the system board (3) until the USB port and

RJ45 jack are clear of the base enclosure.

7. Flex the left side of the base enclosure (1) above the external monitor port.

8. Lift back edge of the system board (2) until the external monitor port is clear of the base enclosure.

9. Flex the left side of the base enclosure (1) above the eSATA connector and HDMI connector.

10. Lift the back edge of the system board (2) until the eSATA connector and HDMI connector are clear

of the base enclosure.

72 Chapter 4 Removal and replacement procedures

11. Remove the system board by pulling it away from the base enclosure at an angle.

Reverse the preceding procedure to install the system board.

Component replacement procedures 73

Speakers

Description Spare part number

Speakers 468828-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 43).

5. Remove the following components:

a. Optical drive (see

b. Hard drive (see

c. Keyboard (see

d. Switch cover (see

e. Top cover (see

f. Display assembly (see

g. System board (see

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 54)

Switch cover on page 57)

Top cover on page 58)

Display assembly on page 63)

System board on page 70)

Remove the speakers:

Remove the speakers from the base enclosure.



Reverse this procedure to install the speakers.

74 Chapter 4 Removal and replacement procedures

Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth

module cable is included in the Cable Kit, spare part number 468827-001 for dv3000 models, 502463-001 for dv3500 models.

Description Spare part number

Bluetooth module (includes double-sided tape) 398393-002

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 43).

5. Remove the following components:

a. Optical drive (see

b. Hard drive (see

c. Keyboard (see

d. Switch cover (see

e. Top cover (see

f. Display assembly (see

g. System board (see

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 54)

Switch cover on page 57)

Top cover on page 58)

Display assembly on page 63)

System board on page 70)

Remove the Bluetooth module:

Component replacement procedures 75

Remove the Bluetooth module from the base enclosure.



NOTE: The Bluetooth module is attached to the system board with double-sided tape.

Reverse this procedure to install the Bluetooth module.

76 Chapter 4 Removal and replacement procedures

RTC battery

NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all

passwords and CMOS settings to be cleared.

Description Spare part number

RTC battery (includes double-sided tape) 468824-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 43).

5. Remove the following components:

a. Optical drive (see

b. Hard drive (see

c. Keyboard (see

d. Switch cover (see

e. Top cover (see

f. Display assembly (see

g. System board (see

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 54)

Switch cover on page 57)

Top cover on page 58)

Display assembly on page 63)

System board on page 70)

Remove the RTC battery:

1. Turn the system board upside down, with the battery connector toward you.

2. Disconnect the RTC battery cable (1) from the system board.

Component replacement procedures 77

3. Remove the RTC battery (2).

NOTE: The RTC battery is attached to the system board with double-sided tape.

Reverse this procedure to install the RTC battery.

78 Chapter 4 Removal and replacement procedures

Modem module

NOTE: The modem module spare part kits do not include a modem module cable. The modem module

cable is included in the Cable Kit, spare part number 468827-001 for dv3000 models, 502463-001 for dv3500 models.

Description Spare part number

For use in dv3000 models in all countries and regions except Australia and New Zealand 468825-001

For use only in dv3000 models in Australia and New Zealand 468825-011

For use in dv3500 models in all countries and regions except Australia and New Zealand 461749-001

For use only in dv3500 models in Australia and New Zealand 461749-011

Before removing the modem module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 43).

5. Remove the following components:

a. Optical drive (see

b. Hard drive (see

c. Keyboard (see

d. Switch cover (see

e. Top cover (see

f. Display assembly (see

g. System board (see

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 54)

Switch cover on page 57)

Top cover on page 58)

Display assembly on page 63)

System board on page 70)

Remove the modem module:

1. Turn the system board upside down, with the battery connector toward you.

2. Remove the modem module cable (1) from the clips (2) built into the system board.

NOTE: The modem module cable is included in the Cable Kit, spare part number 468827-001

for dv3000 models, 502463-001 for dv3500 models.

3. Remove the two Phillips PM2.5×4.0 screws (3) that secure the modem module to the system board.

Component replacement procedures 79

4. Lift the modem module (4) straight up to disconnect it from the system board.

5. Remove the modem module.

Reverse the above procedure to install the modem module.

Heat sink

Description Spare part number

Heat sink for use in dv3000 models (includes heat sink retention clip and replacement thermal material)

Heat sink for use in dv3500 models (includes heat sink retention clip and replacement thermal material)

468829-001

501015-001

Before removing the heat sink, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 43).

5. Remove the following components:

a. Optical drive (see

b. Hard drive (see

Optical drive on page 48)

Hard drive on page 51)

c. Keyboard (see

d. Switch cover (see

e. Top cover (see

Keyboard on page 54)

Switch cover on page 57)

Top cover on page 58)

80 Chapter 4 Removal and replacement procedures

f. Display assembly (see Display assembly on page 63)

g. System board (see

System board on page 70)

Remove the heat sink:

1. Turn the system board upside down, with the battery connector toward you.

2. Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the heat sink to the system board

3. Lift the right side of the heat sink retention clip (2) until it rests at an angle.

4. Remove the heat sink retention clip (3) by sliding it to the right.

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to detach the assembly.

5. Remove the heat sink.

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink (1) and

(2), the processer (3), and the graphics chip (4) each time the heat sink is removed. Thermal pads and

thermal paste must be installed on all surfaces before the heat sink is reinstalled. Thermal pads and thermal paste are included with all heat sink, system board, and processor spare part kits.

Component replacement procedures 81

Reverse this procedure to install the heat sink.

Processor

NOTE: All processor spare part kits include replacement thermal material.

Description Spare part number

Processors for use in dv3000 models:

Intel Core2 Duo T9500 2.60-GHz processor (6-MB L2 cache, 800-MHz FSB) 459609-001

Intel Core2 Duo T9300 2.50-GHz processor (6-MB L2 cache, 800-MHz FSB) 459608-001

Intel Core2 Duo T8300 2.40-GHz processor (3-MB L2 cache, 800-MHz FSB) 459607-001

Intel Core2 Duo T8100 2.10-GHz processor (3-MB L2 cache, 800-MHz FSB) 459606-001

Intel Core2 Duo T5850 2.16-GHz processor (2-MB of L2 cache, 667-MHz FSB) 482351-001

Intel Core2 Duo T5550 1.83-GHz processor (2-MB of L2 cache, 667-MHz FSB) 458247-001

Pentium Dual Core T2390 1.86-GHz processor (1-MB of L2 cache, 533-MHz FSB) 492593-001

Processors for use in dv3500 models:

Intel Core2 Duo T9400 2.53-GHz processor (6-MB L2 cache, 1066-MHz FSB) 496098-001

Intel Core2 Duo P8600 2.40-GHz processor (3-MB L2 cache, 1066-MHz FSB) 496099-001

Intel Core2 Duo P8400 2.26-GHz processor (3-MB L2 cache, 1066-MHz FSB) 496100-001

Intel Core2 Duo T7350 2.00-GHz processor (3-MB L2 cache, 1066-MHz FSB) 501017-001

Intel Core2 Duo T5900 2.20-GHz processor (2-MB L2 cache, 800-MHz FSB) 496103-001

Intel Core2 Duo T5800 2.00-GHz processor (2-MB L2 cache, 800-MHz FSB) 496102-001

Intel Core2 Duo T3200 2.00-GHz processor (1-MB L2 cache, 800-MHz FSB) 496104-001

82 Chapter 4 Removal and replacement procedures

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 43).

5. Remove the following components:

a. Optical drive (see

b. Hard drive (see

c. Keyboard (see

d. Switch cover (see

e. Top cover (see

f. Display assembly (see

g. System board (see

h. Heat sink (see

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 54)

Switch cover on page 57)

Top cover on page 58)

Display assembly on page 63)

System board on page 70)

Heat sink on page 80)

Remove the processor:

1. Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.

2. Lift the processor (2) straight up and remove it.

NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned

with the triangle icon (4) embossed on the processor slot.

Reverse this procedure to install the processor.

Component replacement procedures 83

Fan

Description Spare part number

Fan 468830-001

NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side

of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/ battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 43).

5. Remove the following components:

a. Optical drive (see

b. Hard drive (see

c. Keyboard (see

d. Switch cover (see

e. Top cover (see

f. Display assembly (see

g. System board (see

h. Heat sink (see

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 54)

Switch cover on page 57)

Top cover on page 58)

Display assembly on page 63)

System board on page 70)

Heat sink on page 80)

Remove the fan:

1. Disconnect the fan cable (1) from the system board.

2. Remove the two Phillips PM2.0×4.0 screws (2) that secure the fan to the system board.

84 Chapter 4 Removal and replacement procedures

3. Remove the fan (3).

Reverse this procedure to install the fan.

Component replacement procedures 85

5 Setup Utility

Starting the Setup Utility

The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working.

NOTE: The fingerprint reader (select models only) cannot be used to access the Setup Utility.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start the Setup Utility:

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for



Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press esc.

2. When the Startup Menu is displayed, press f10.

86 Chapter 5 Setup Utility

Using the Setup Utility

Changing the language of the Setup Utility

The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

Your change goes into effect immediately.

Navigating and selecting in the Setup Utility

Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.

To choose a menu or a menu item, use the arrow keys.

●

To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the

●

arrow keys or f5 or f6.

To select an item, press enter.

●

To close a text box or return to the menu display, press esc.

●

To display additional navigation and selection information while the Setup Utility is open, press

●

f1.

Using the Setup Utility 87

Displaying system information

The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

Restoring default settings in the Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.

3. When the Setup Confirmation is displayed, press enter.

4. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

The Setup Utility default settings go into effect when the computer restarts.

NOTE: Your password, security, and language settings are not changed when you restore the factory

default settings.

Exiting the Setup Utility

You can exit the Setup Utility with or without saving changes.

To exit the Setup Utility and save your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter.

To exit the Setup Utility without saving your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

88 Chapter 5 Setup Utility

After either choice, the computer restarts in Windows.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.

NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your

computer.

Main menu

Select To do this

System information

View and change the system time and date.

●

View identification information about the computer.

●

View specification information about the processor, memory size,

●

system BIOS, and keyboard controller version (select models only).

Security menu

Select To do this

Administrator password Enter, change, or delete an administrator password.

Power-On Password Enter, change, or delete a power-on password.

System Configuration menu

Select To do this

Language Support Change the Setup Utility language.

Button Sound (select models only) Enable/disable the capacitive button tapping sound.

Virtualization Technology Enable/disable the processor Virtualization Technology.

Processor C4 State (select models only) Enable/disable the processor C4 sleep state.

LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves power when

the computer is in DC mode.

Card Reader/1394 Power Saving (select models only)

Enable/disable Card Reader/1394 Power Saving.

Setup Utility menus 89

Select To do this

Fan Always On Enabled/disable Fan Always On. When enabled, the computer fan will

always be on.

Boot Options Set the following boot options:

f9 and f10 Delay (sec.)―Set the delay for the f9 and f10 functions

●

of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

CD-ROM boot―Enable/disable boot from CD-ROM.

●

Floppy boot―Enable/disable boot from diskette.

●

Internal Network Adapter boot―Enable/disable boot from Internal

●

Network Adapter.

Boot Order―Set the boot order for:

●

USB Floppy

◦

Internal CD/DVD ROM Drive

◦

Hard drive

◦

USB Diskette on Key

◦

USB Hard drive

◦

Network adapter

◦

Diagnostics menu

Select To do this

Hard Disk Self Test Run a comprehensive self-test on the hard drive.

NOTE: On models with two hard drives, this menu option is called the

Primary Hard Disk Self Test.

Secondary Hard Disk Self Test (select models only)

Memory Test Run a diagnostic test on the system memory.

Run a comprehensive self-test on a secondary hard drive.

90 Chapter 5 Setup Utility

6 Specifications

Computer specifications

Metric U.S.

Dimensions

Length

Width 32.00 cm 12.60 in

Height (front to rear) 3.17 to 3.82 cm 1.25 to 1.50 in

Weight (with optical drive, hard drive, and battery) 2.23 kg 4.92 lbs

Input power

Operating voltage

Operating current 3.5 A or 4.74 A

Temperature

Operating (not writing to optical disc)

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity

Operating

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating

22.80 cm 8.98 in

18.5 V dc —19.0 V dc

0°C to 35°C 32°F to 95°F

10% to 90%

-15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

Shock

Operating

Nonoperating 200 g, 2 ms, half-sine

Random vibration

Operating

125 g, 2 ms, half-sine

0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate

Computer specifications 91

Metric U.S.

Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this

range of temperatures.

13.3-inch, WXGA, BrightView display specifications

Metric U.S.

Dimensions

Height

Width 28.7 cm 11.3 in

Diagonal 33.9 cm 13.4 in

Number of colors Up to 16.8 million

Contrast ratio 250:1 (typical)

Brightness 180 nits (typical)

Pixel resolution

Pitch

Format 1280 × 800

Configuration RGB vertical stripe

Backlight Edge lit

Character display 80 × 25

Total power consumption 4.0 W

Viewing angle +/-40° horizontal, +120/-40° vertical (typical)

18.0 cm 7.1 in

0.279 × 0.279 mm

92 Chapter 6 Specifications

HP (Hewlett-Packard) DV3000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Top components

TouchPad

Lights

Buttons and fingerprint reader (select models only)

Keys

Front components

Right-side components

Left-side components

Bottom components

Display components

Wireless antennae

3 Illustrated parts catalog

Serial number location

Computer major components

Display assembly components

Plastics Kit

Mass storage devices

Miscellaneous parts

Sequential part number listing

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Unknown user password

Component replacement procedures

Serial number

Computer feet

Battery

WLAN module

Optical drive

Memory module

Hard drive

Keyboard

Switch cover

Top cover

Fingerprint reader board

Display assembly

System board

Speakers

Bluetooth module

RTC battery

Modem module

Heat sink

Processor

5 Setup Utility

Starting the Setup Utility

Using the Setup Utility

Changing the language of the Setup Utility

Navigating and selecting in the Setup Utility

Displaying system information

Restoring default settings in the Setup Utility

Exiting the Setup Utility

Setup Utility menus

6 Specifications

Computer specifications

13.3-inch, WXGA, BrightView display specifications