HP (Hewlett-Packard) DV2500, DV2700, KN998UA User Manual
HP Pavilion dv2500 and dv2700 Notebook PC
Maintenance and Service Guide
© Copyright 2007 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, Athlon,
Sempron, Turion, and combinations thereof,
are trademarks of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel. Celeron, Core,
and Pentium are trademarks or registered
trademarks of Intel Corporation or its
subsidiaries in the United States and other
countries. Microsoft, Windows, and
Windows Vista are either trademarks or
registered trademarks of Microsoft
Corporation in the United States and/or other
countries. SD Logo is a trademark of its
proprietor.
The information contained herein is subject to
change without notice. The only warranties
for HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Fourth Edition: December 2007
First Edition: April 2007
Document Part Number: 448075-004
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC
adapter comply with the user-accessible surface temperature limits defined by the International Standard
for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description
2 External component identification
Top components ...................................................................................................................... 8
Display components .................................................................................................. 8
Buttons, speakers, and fingerprint reader ..................................................................... 9
Keys ...................................................................................................................... 11
Lights ..................................................................................................................... 12
TouchPad ............................................................................................................... 13
Front components ................................................................................................................... 14
Left-side components ............................................................................................................... 15
Rear component ..................................................................................................................... 16
Right-side components ............................................................................................................ 16
Bottom components ................................................................................................................ 17
3 Illustrated parts catalog
Serial number location ............................................................................................................ 18
Computer major components ................................................................................................... 19
Display assembly components ................................................................................................. 30
Door/Cover Kit ...................................................................................................................... 32
Cable Kit .............................................................................................................................. 33
Mass storage devices ............................................................................................................. 34
Miscellaneous parts ................................................................................................................ 35
Sequential part number listing .................................................................................................. 37
4 Removal and replacement procedures
Preliminary replacement requirements ....................................................................................... 48
Tools required ......................................................................................................... 48
Service considerations ............................................................................................. 48
Plastic parts ............................................................................................. 48
Cables and connectors ............................................................................. 49
Drive handling ......................................................................................... 49
Grounding guidelines .............................................................................................. 50
v
Electrostatic discharge damage .................................................................. 50
Packaging and transporting guidelines ........................................ 51
Workstation guidelines .............................................................. 51
Equipment guidelines ................................................................. 52
Unknown user password .......................................................................................... 53
Component replacement procedures ........................................................................................ 54
Serial number ......................................................................................................... 54
Computer feet ......................................................................................................... 55
Battery ................................................................................................................... 56
Camera module ...................................................................................................... 57
Display inverter ....................................................................................................... 59
Hard drive ............................................................................................................. 61
WLAN module ........................................................................................................ 65
SIM ....................................................................................................................... 69
RTC battery ............................................................................................................ 70
Memory module ...................................................................................................... 71
Optical drive .......................................................................................................... 73
Keyboard ............................................................................................................... 74
WWAN module ..................................................................................................... 78
Switch cover ........................................................................................................... 79
Display assembly .................................................................................................... 82
Top cover ............................................................................................................... 87
TouchPad ............................................................................................................... 92
Wireless switch board ............................................................................................. 94
Modem module ...................................................................................................... 95
Audio board ........................................................................................................... 97
Bluetooth module .................................................................................................... 98
USB board ........................................................................................................... 100
Speaker assembly ................................................................................................. 102
Display switch module ........................................................................................... 104
System board ....................................................................................................... 106
Power connector cable .......................................................................................... 108
ExpressCard assembly ........................................................................................... 109
Fan/heat sink assembly ......................................................................................... 112
Processor ............................................................................................................. 115
5 Setup Utility
Starting the Setup Utility ........................................................................................................ 117
Changing the language of the Setup Utility ............................................................................. 117
Navigating and selecting in the Setup Utility ............................................................................ 118
Displaying system information ................................................................................................ 118
Restoring default settings in the Setup Utility ............................................................................ 118
Using advanced Setup Utility features ..................................................................................... 119
vi
Closing the Setup Utility ........................................................................................................ 119
Setup Utility menus ............................................................................................................... 119
6 Specifications
Computer specifications ........................................................................................................ 122
14.1-inch, WXGA, BrightView display specifications ............................................................... 123
Hard drive specifications ...................................................................................................... 124
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications .............................. 125
High Definition DVD-ROM and DVD±RW Drive ....................................................................... 126
System DMA specifications .................................................................................................... 127
System interrupt specifications—Intel processors ....................................................................... 128
System interrupt specifications—AMD processors ..................................................................... 129
System I/O address specifications—Intel processors ................................................................. 130
System I/O address specifications—AMD processors ............................................................... 132
System memory map specifications—Intel processors ................................................................ 134
System memory map specifications—AMD processors .............................................................. 135
7 Screw listing
Phillips PM2.0×5.0 captive screw .......................................................................................... 138
Phillips PM2.5×4.0 screw ..................................................................................................... 139
Phillips PM3.0×4.0 screw ..................................................................................................... 142
Phillips PM2.0×6.0 shoulder screw ........................................................................................ 143
Phillips PM2.5×9.0 screw ..................................................................................................... 143
Silver Phillips PM2.0×3.0 screw ............................................................................................ 146
Phillips PM2.5×7.0 screw ..................................................................................................... 148
Black Phillips PM2.0×3.0 screw ............................................................................................. 150
Black Phillips PM2.5×5.0 screw ............................................................................................. 152
Phillips PM2.0×5.0 screw ..................................................................................................... 154
Silver Phillips PM2.5×5.0 screw ............................................................................................ 155
Phillips PM2.0×2.0 screw ..................................................................................................... 157
Phillips PM2.0×4.0 screw ..................................................................................................... 158
Phillips PM2.0×11.0 captive screw ........................................................................................ 159
8 Backup and Recovery
Recovering system information ............................................................................................... 160
Backing up your information ................................................................................... 160
Using system restore points ..................................................................................... 161
Creating recovery discs ......................................................................................... 162
When to back up ................................................................................... 160
Back up suggestions ............................................................................... 161
When to create restore points .................................................................. 161
Create a system restore point ................................................................... 161
Restore to a previous date and time .......................................................... 162
vii
Reinstalling software programs and drivers ............................................................... 163
Reinstalling preinstalled programs and drivers ........................................... 163
Reinstalling programs from discs .............................................................. 163
Performing a recovery ........................................................................................... 164
Recovering from the recovery discs ........................................................... 164
Recovering from the partition on the hard drive .......................................... 164
Deleting the recovery partition on the hard drive ....................................................... 165
Updating reinstalled software ................................................................................. 165
9 Connector pin assignments
Audio-in (microphone) .......................................................................................................... 166
Audio-out (headphone) ......................................................................................................... 166
External monitor ................................................................................................................... 167
RJ-11 (modem) ..................................................................................................................... 168
RJ-45 (network) .................................................................................................................... 168
S-Video-out .......................................................................................................................... 169
Universal Serial Bus .............................................................................................................. 169
10 Power cord set requirements
Requirements for all countries or regions ................................................................................. 170
Requirements for specific countries or regions .......................................................................... 171
11 Recycling
Battery ................................................................................................................................ 172
Display ............................................................................................................................... 172
Index ............................................................................................................................... 178
viii
1
Product description
Category Description Intel processors
with
discrete graphics
subsystem
Product Name HP Pavilion dv2500 and
dv2700 Notebook PC
Processors Intel® Core™ Duo with 800-MHz front side bus (FSB)
T8300 2.40-GHz processor with
T8100 2.10-GHz processor with
T7700 2.40-GHz processor with
T7500 2.20-GHz processor with
T7250 2.00-GHz processor with
T5550 1.83-GHz processor with
T9300 2.50-GHz processor with
6-MB L2 cache
3-MB L2 cache
3-MB L2 cache
4-MB L2 cache
4-MB L2 cache
2-MB L2 cache
2-MB L2 cache
√ √ √
√ √
√ √
√ √
√ √
√ √
√ √
√ √
Intel
processors
with
UMA graphics
subsystem
AMD
processors
with UMA
graphics
subsystem
T5450 1.67-GHz processor with
2-MB L2 cache
T2330 1.60 GHz processor with
T2310 1.46 GHz processor with
540 1.86-GHz processor with 1-
530 1.73-GHz processor with 1-
Intel Pentium® Dual-Core:
T2370 1.73 GHz processor with
1-MB L2 cache
1-MB L2 cache
1-MB L2 cache
Intel Celeron® M:
MB L2 cache
MB L2 cache
√ √
√ √
√ √
√ √
√ √
√√
1
Category Description Intel processors
with
discrete graphics
subsystem
Intel
processors
with
UMA graphics
subsystem
AMD
processors
with UMA
graphics
subsystem
Turion™ TL-68 2.4-Ghz processor
Turion TL-66 2.3-Ghz processor
Turion TL-62 2.1-Ghz processor
Turion TL-60 2.0-Ghz processor
Turion TL-58 1.9-GHz processor
Turion TL-55 1.8-GHz processor
Turion MK-38 2.2-GHz processor
Athlon™ TK-57 1.9-GHz
Sempron™ 3800 2.2-GHz
Sempron 3600 2.0-GHz
AMD processors:
with 1-MB L2 cache
with 1-MB L2 cache
with 1-MB L2 cache
with 1-MB L2 cache
with 1-MB L2 cache
with 512-KB L2 cache
with 512-MB L2 cache
processor with 2-GB L2 cache
processor with 256-KB L2 cache
processor with 256-KB L2 cache
√
√
√
√
√
√
√
√
√
√
Chipset
Northbridge: GM965 √
Southbridge: Intel ICH8m √ √
Northbridge: nVidia MCP67M √
Southbridge: nVidia Integrated √
Graphics nVidia Discrete PCI Express
Northbridge: Intel PM965 √
√
× 16 Graphics
nVidia NB8M GS with 64
●
MB of dedicated video
memory (8M × 32 GDDR3 ×
2 PCs) with 128 MB of video
memory when system
memory is less than 1 GB (64
MB + 64 MB Turbo Cache)
nVidia NB8M GS with 64
●
MB of dedicated video
memory (8M × 32 GDDR3 ×
2 PCs) with 256 MB of video
memory when system
memory is greater than or
equal to 1 GB (64 MB + 192
MB Turbo Cache)
2Chapter 1 Product description
Category Description Intel processors
with
discrete graphics
subsystem
System design supports up to 55W GPU requirement.
Intel
processors
with
UMA graphics
subsystem
AMD
processors
with UMA
graphics
subsystem
Mobile Intel Graphics Media
Accelerator X3100
Unified Memory Architecture
(UMA) with shared video memory:
Up to 64 MB on computers
●
with 512 MB or less of system
memory
Up to 128 MB on computers
●
with more than 512 MB of
system memory
Memory size is a dynamic change.
UMA nVidia
Unified Memory Architecture
(UMA) with shared video memory:
Up to 64 MB on computers
●
with 512 MB of system
memory
Up to 256 MB on computers
●
with 1024 MB of system
memory
Up to 576 MB on computers
●
with more than 2048 MB of
system memory
√
√
Panel
Memory
Customer-accessible/upgradable √ √ √
Supports up to 4 GB of system
DDRII PC2-5300 (667-MHz) √ √ √
Supports the following
14.1-inch, WXGA with BrightView √ √ √
2 SODIMM slots √ √ √
√ √ √
RAM
√√√
configurations:
4096 (2048 x 2)
●
3072 (2048 + 1048)
●
2048 (2048 × 1)
●
2048 (1024 × 2)
●
1536 (1024 + 512)
●
3
Category Description Intel processors
with
discrete graphics
subsystem
1024 (1024 × 1, 512 × 2)
●
512 (512 × 1)
●
Intel
processors
with
UMA graphics
subsystem
AMD
processors
with UMA
graphics
subsystem
Hard drives
Serial ATA √ √ √
Supports the following drives:
Optical drives
Parallel ATA √ √ √
12.7-mm tray load √ √ √
Supports the following drives:
Supports 9.5-mm, 2.5-inch hard
drives
320-GB, 5400-rpm
●
250-GB, 5400-rpm
●
● 200-GB, 4200-rpm
160-GB, 5400-rpm
●
120-GB, 5400-rpm
●
80-GB, 5400-rpm
●
Fixed (removal of 1 screw
required)
DVD±RW and CD-RW Super
●
Multi Double-Layer Combo
Drive with LightScribe
√ √ √
√ √ √
√ √ √
√ √ √
●
●
Supports High Definition DVD-
Diskette drive
Camera
Fixed (no tilt) √ √ √
640 × 480 by 20 frames per
Microphone
Audio
Supports Windows Vista®
ROM and DVD±RW Drive
Supports external USB drive only √ √ √
Low-light, VGA camera √ √ √
second
2 dual-array microphones with
software
HD audio √ √ √
Premium Logo requirements
4Chapter 1 Product description
DVD±RW and CD-RW Super
Multi Double-Layer Combo
Drive
DVD-CD/RW Combo Drive
√ √
√ √ √
√ √ √
√√√
Category Description Intel processors
with
discrete graphics
subsystem
Intel
processors
with
UMA graphics
subsystem
AMD
processors
with UMA
graphics
subsystem
Pavilion-branded Altec Lansing
speakers
Modem
Supports all world-wide
Modem cable not included √ √ √
Ethernet
Ethernet cable not included √ √ √
Wireless Integrated wireless local
Intel PRO Wireless 3945
Intel PRO Wireless 4965
56K V.92 data/fax modem √ √ √
certification requirements
Integrated Marvell E8039
10/100 network interface card
(NIC)
area network (WLAN)
options by way of wireless
module:
802.11a/b/g and 802.11b/g
with 2 antennae integrated into the
display assembly
802.11a/b/g/n with 3 antennae
integrated into the display
assembly @ 2.4 and 5.0 GHz
√ √ √
√ √ √
√ √ √
√ √
√ √
Intel WLAN + Bluetooth® √ √
Broadcom 4321AGN Wi-Fi
Adapter (802.11a/b/g/draft-n) +
Bluetooth w/2 antennas
Broadcom 4321AGN Wi-Fi
Adapter (802.11a/b/g/draft-n)
w/2 antennas
Broadcom BCM4312 Wi-Fi
Adapter (802.11b/g) w/2
antennas
2 WWAN 5-band antennae built
Subscriber identity module (SIM)
Integrated WWAN options
by way of wireless module:
into display assembly
security (customer-accessible in
battery bay)
√
√
√ √ √
√ √
√√
5
Category Description Intel processors
with
discrete graphics
subsystem
Intel
processors
with
UMA graphics
subsystem
AMD
processors
with UMA
graphics
subsystem
Support for the following WWAN
formats:
Evolution-data optimized
●
(EVDO)
High-speed downlink packet
●
access (HSDPA)
External media card
Digital Media Slot, supports SD,
Supports miniature versions of SD,
Supports 2nd Mini-PCIe √ √ √
Ports
Audio-out (stereo headphone) √ √ √
Audio-out (stereo headphone with
Consumer infrared √ √ √
RJ-11 (modem) √ √ √
One ExpressCard54 slot √ √ √
MMC, SD I/O, MS, MSpro, xD
MMC, MS Duo with adapter
(adapter is not included)
Audio-in (mono microphone) √ √ √
S/PDIF)
√ √
√ √ √
√ √ √
√ √ √
RJ-45 (Ethernet, includes link and
activity lights)
S-Video-out √ √ √
USB (3) √ √ √
VGA (Dsub 15-pin) √ √ √
1394 √ √ √
2-pin AC power √ √ √
Docking
Keyboard/pointing
devices
TouchPad with 2 buttons and four-
Power requirements
6-cell 2.55-Ah Li-ion battery √ √ √
6-cell 2.20-Ah Li-ion battery √√√
Expansion port 3 supports HP
xb3000 Notebook
Expansion Base and HP Notebook
QuickDock
14.1-inch keyboard √ √ √
way scroll (taps enabled
as default)
12-cell 2.20-Ah Li-ion battery √ √ √
√ √ √
√ √ √
√ √ √
6Chapter 1 Product description
Category Description Intel processors
with
discrete graphics
subsystem
Intel
processors
with
UMA graphics
subsystem
AMD
processors
with UMA
graphics
subsystem
65-W AC adapter with localized
cable plug support (2-wire plug
with ground pin, supports 2-pin DC
connector)
Security
Fingerprint reader √ √ √
Operating system Preinstalled:
Configurable Windows Vista
Windows Vista Business (32-bit) √ √ √
Windows Vista Home Basic (32-
Windows Vista Premium (32- and
Windows Vista Ultimate (64-bit) √ √
Serviceability End-user replaceable parts:
AC adapter √ √ √
Battery (system) √ √ √
Hard drive √ √ √
Security cable slot √ √ √
embedded "QuickPlay Direct"
bit)
64-bit)
√ √ √
√ √
√ √ √
√ √ √
Memory module √ √ √
Optical drive √ √ √
WLAN module √√√
7
2
External component identification
Top components
Display components
Item Component Description
(1)
(2)
(3)
(4)
*The location of the internal display switch varies by computer model.
8Chapter 2 External component identification
Internal microphones (2) (select models only) Record sound.
Integrated camera light (select models only) On: The integrated camera is in use.
Integrated camera (select models only) Records video and captures still photographs.
Internal display switch* Turns off the display if the display is closed while the
NOTE: If there is a microphone icon next to each
microphone opening, the computer has internal
microphones.
computer is on.
Buttons, speakers, and fingerprint reader
Item Component Description
(1)
(2)
(3)
Power button*
Speakers (2) Produce sound.
Media button Opens the QuickPlay program.
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button to initiate
●
Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about power settings, select Start > Control
Panel > System and Maintenance > Power
Options.
NOTE: If the computer has been set up to require a logon
password, you may be asked to log on to Windows.
QuickPlay opens after you log on. Refer to the QuickPlay
Help for more information.
(4)
DVD button Opens the DVD playback feature of the QuickPlay program.
Top components 9
Item Component Description
NOTE: If the computer has been set up to require a logon
password, you may be asked to log on to Windows.
QuickPlay opens after you log on. Refer to the QuickPlay
Help for more information.
(5)
(6)
(7)
(8)
(9)
(10)
(11)
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
Previous/rewind button
Play/pause button Plays or pauses the disc.
Next/fast forward button
Stop button Stops the disc.
Volume mute button Mutes and restores the speaker sound.
Volume scroll zone Adjusts speaker volume. Slide your finger to the left to
Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
Plays the previous track or chapter when pressed once.
●
Rewinds media when pressed simultaneously with
●
the fn key.
Plays the next track or chapter when pressed once.
●
Fast forwards media when pressed simultaneously with
●
the fn key.
decrease volume and to the right to increase volume. You
can also tap the minus sign on the scroll zone to decrease
volume, or tap the plus sign on the scroll zone to increase
volume.
password logon.
10 Chapter 2 External component identification
Keys
Item Component Function
(1)
(2)
(3)
(4)
(5)
(6)
esc key Displays system information when pressed in combination
with the fn key.
fn key Executes frequently used system functions when pressed in
combination with a function key or the esc key.
Windows logo key Displays the Windows Start menu.
Windows applications key Displays a shortcut menu for items beneath the pointer.
Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
Function keys Execute frequently used system functions when pressed in
combination with the fn key.
Top components 11
Lights
Item Component Description
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
Power lights (2)*
Battery light
Drive light Blinking: The hard drive or optical drive is being accessed.
Caps lock light On: Caps lock is on.
Media button light Blinks once when the media button is pressed.
DVD button light Blinks once when the DVD button is pressed.
Previous/rewind light Blinks once when the previous/rewind button is pressed.
Play/pause light Blinks once when the play/pause button is pressed.
Next/fast forward light Blinks once when the next/fast forward button is pressed.
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
On: A battery is charging.
●
Blinking: A battery that is the only available power
●
source has reached a low battery level or a critical
battery level.
Off: If the computer is plugged into an external power
●
source, the light is turned off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
(10)
(11)
(12)
Stop light Blinks once when the stop button is pressed.
Volume mute light
Volume down light Blinking: The volume scroll zone is being used to decrease
12 Chapter 2 External component identification
Blue: Computer sound is turned on.
●
Amber: Computer sound is turned off.
●
speaker volume.
Item Component Description
(13)
(14)
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
TouchPad
Volume up light Blinking: The volume scroll zone is being used to increase
speaker volume.
Num lock light On: Num lock is on or the embedded numeric keypad is
enabled.
Item Component Function
(1)
(2)
(3)
(4)
(5)
(6)
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
TouchPad light
TouchPad* Moves the pointer and selects or activates items on the
TouchPad left button* Functions like the left button on an external mouse.
TouchPad on/off button Enables/disables the TouchPad.
TouchPad scroll zone Scrolls up or down.
TouchPad right button* Functions like the right button on an external mouse.
Blue: TouchPad is enabled.
●
Amber: TouchPad is disabled.
●
screen.
Top components 13
Front components
Item Component Function
(1)
(2)
(3)
(4)
(5)
Power light
Battery light
Drive light Blinking: The hard drive or optical drive is being accessed.
Wireless switch Turns the wireless feature on or off, but does not create a
Wireless light
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
On: A battery is charging.
●
Blinking: A battery that is the only available power
●
source has reached a low battery level or a critical
battery level.
Off: If the computer is plugged into an external power
●
source, the light is turned off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
wireless connection.
NOTE: To establish a wireless connection, a wireless
network must already be set up.
Blue: An integrated wireless device, such as a WLAN
●
device and/or a Bluetooth® device, is turned on.
● Amber: An integrated wireless device is turned off.
(6)
(7)
(8)
(9)
Consumer infrared lens Receives a signal from a remote control device, such as the
Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
Audio-out (headphone) jack Produces sound when connected to optional powered stereo
Audio-out (headphone) S/PDIF jack (select models
only)
14 Chapter 2 External component identification
HP Remote Control.
array microphone, or monaural microphone.
speakers, headphones, ear buds, a headset, or television
audio.
Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television
audio.
Left-side components
Item Component Function
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
S-Video-out jack Connects an optional S-Video device such as a television,
VCR, camcorder, overhead projector, or video capture
card.
External monitor port Connects an external VGA monitor or projector.
Expansion port 3 Connects the computer to an optional docking device or
expansion product.
NOTE: The computer has only one expansion port. The
term expansion port 3 describes the type of expansion port.
RJ-45 (network) jack Connects a network cable.
USB port (select models only) Connects an optional USB device.
NOTE: Depending on your computer model, the computer
may include an HDMI port or a USB port.
1394 port (select models only) Connects an optional IEEE 1394 or 1394a device, such as
Digital Media Slot Supports the following optional digital card formats:
a camcorder.
Memory Stick (MS)
●
(9)
(10)
Memory Stick Pro (MSP)
●
MultiMediaCard (MMC)
●
Secure Digital Input/Output (SD I/O)
●
Secure Digital (SD) Memory Card
●
xD-Picture Card (XD)
●
● xD-Picture Card (XD) Type H
xD-Picture Card (XD) Type M
●
Digital Media Slot light On: A digital card is being accessed.
ExpressCard slot Supports optional ExpressCard/54 cards.
Left-side components 15
Rear component
Component Description
Vent Enables airflow to cool internal components.
Right-side components
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Item Component Function
(1)
(2)
(3)
(4)
Optical drive Reads optical discs, and, on select models, also writes to
optical discs.
USB ports Connect optional USB devices.
RJ-11 (modem) jack Connects a modem cable.
Power connector Connects an AC adapter.
16 Chapter 2 External component identification
Bottom components
Item Component Function
(1)
(2)
(3)
(4)
(5)
(6)
Battery bay Holds the battery.
Battery release latch Releases the battery from the battery bay.
Wireless module compartment Contains a wireless module slot.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact technical support through Help and Support.
Vents (4) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Memory module compartment Contains 2 memory module slots.
Hard drive bay Holds the hard drive and the RTC battery.
Bottom components 17
3
Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number
located on the bottom of the computer.
18 Chapter 3 Illustrated parts catalog
Computer major components
Item Description Spare part number
(1) Display assemblies
Computer major components 19
Item Description Spare part number
14.1-inch, WXGA, BrightView, display assembly for use only with computer models
14.1-inch, WXGA, BrightView, display assembly for use only with computer models not
14.1-inch, WXGA, BrightView, display assembly for use only with computer models
14.1-inch, WXGA, BrightView, display assembly for use only with computer models
14.1-inch, WXGA, BrightView, display assembly for use only with Artist Edition
14.1-inch, WXGA, BrightView, display assembly for use only with white Special Edition
(2) Switch covers
equipped with a camera module (includes camera module, microphones, and WLAN
transceivers and antenna cables)
equipped with a camera module (includes microphones and WLAN transceivers and
antenna cables)
sold at Best Buy (includes camera module, microphones, and WLAN transceivers and
antenna cables)
equipped with a camera module and a WWAN module (includes camera module,
microphones, and WLAN transceivers and antenna cables)
computer models equipped with a camera module (includes camera module,
microphones, and WLAN transceivers and antenna cables)
computer models equipped with a camera module (includes camera module,
microphones, and WLAN transceivers and antenna cables)
NOTE: See Display assembly components on page 30 for more information on display assembly internal component
spare part numbers.
For use only in computer models with Intel or AMD processors:
448604-001
448603-001
451906-001
451905-001
462527-001
466183-001
For use only in computer models with Intel processors:
For use only in computer models with AMD processors:
(3) Keyboards
Switch cover (includes LED board and cable and power button board and cable)
●
Switch cover for use only with computer models sold at Best Buy (includes LED
●
board and cable and power button board and cable)
On Artist Edition computers
●
On white Special Edition computers
●
Switch cover (includes LED board and cable and power button board and cable)
●
For use with basic computer models:
Belgium
●
Brazil
●
Canadian French
●
Denmark, Finland, Norway, and Sweden
●
France
●
Germany
●
Greece
●
451312-001
451599-001
462532-001
466187-001
455849-001
448615-021
448615-201
448615-121
448615-DH1
448615-051
448615-041
448615-DJ1
Israel 448615-BB1
●
20 Chapter 3 Illustrated parts catalog
Item Description Spare part number
● Italy 448615-061
● Japan 448615-291
● The Netherlands and Europe 448615-B31
● Russia 448615-251
For use only with Special Edition computer models with AMD processors:
Latin America
●
Portugal
●
Saudi Arabia
●
South Korea
●
Spain
●
Switzerland
●
Taiwan
●
Thailand
●
Turkey
●
The United Kingdom
●
The United States
●
Japan
●
448615-161
448615-131
448615-171
448615-AD1
448615-071
448615-111
448615-AB1
448615-281
448615-141
448615-031
448615-001
462549-291
For use only with metal-colored Special Edition computer models with Intel processors:
The United States
●
Brazil
●
Denmark, Finland, Norway, and Sweden
●
France
●
Italy
●
Latin America
●
Portugal
●
Saudi Arabia
●
South Korea
●
Spain
●
Switzerland
●
Taiwan
●
Thailand
●
Turkey
●
The United Kingdom
●
462549-001
452236-201
452236-DH1
452236-051
452236-061
452236-161
452236-131
452236-171
452236-AD1
452236-071
452236-111
452236-AB1
452236-281
452236-141
452236-031
The United States 452236-001
●
Computer major components 21
Item Description Spare part number
For use only with Artist Edition computer models:
● Canadian French 462753-121
● Denmark, Finland, Norway, and Sweden 462753-DH1
● Germany 462753-041
Brazil
●
France
●
Italy
●
Japan
●
Latin America
●
The Netherlands and Europe
●
Portugal
●
Saudi Arabia
●
South Korea
●
Spain
●
Taiwan
●
Thailand
●
Turkey
●
462753-201
462753-051
462753-061
462753-291
462753-161
462753-B31
462753-131
462753-171
462753-AD1
462753-071
462753-AB1
462753-281
462753-141
For use only with white Special Edition computer models:
(4a) Top cover trim
(4b)
(4c)
(4d)
(4e)
(4f)
(5) Top covers (include TouchPad and TouchPad cable)
The United Kingdom
●
The United States
●
The United States
●
Door/Cover Kit (see Door/Cover Kit on page 32 for more Door/Cover Kit spare
part component information)
For use only in computer models with Intel processors equipped with a Web cam
●
For use only in metal-colored Special Edition computer models with Intel processors
●
For use only in white Special Edition computer models
●
For use only in Artist Edition computer models
●
ExpressCard slot bezel
SIM slot cover
Hard drive cover
Memory module compartment cover
Wireless module compartment cover
462753-031
462753-001
463976-001
417073-001
430466-001
465309-001
465310-001
465311-001
For use in computer models with Intel or AMD processors:
22 Chapter 3 Illustrated parts catalog
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