Microsoft, MS-DOS, Windows, and Windows NT are trademarks of
Microsoft Corporation in the U.S. and other countries.
The only warranties for HP products and services are set forth in the
express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty.
HP shall not be liable for technical or editorial errors or omissions
contained herein.
This document contains proprietary information that is protected by
copyright. No part of this document may be photocopied, reproduced, or
translated to another language without the prior written consent of
Hewlett-Packard Company.
WARNING: Text set off in this manner indicates that failure to
follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to
follow directions could result in damage to equipment or loss of
information.
User’ s Guide
CRT Monitor p1230
First Edition (October 2003)
Document Part Number: 346682-001
Contents
1 Product Features
2 Safety and Maintenance Guidelines
Important Safety Information........................................... 2–1
European Notice........................................................ C–3
Japanese Notice......................................................... C–4
Korean Notice........................................................... C–4
EPA Energy Star Compliance................................... C–4
Power Cord Set Requirements......................................... C–5
HP Recycling Program ............................................. C–6
iv User Guide
Product Features
The CRT monitor p1230 features include:
Large 20-inch (51 cm) viewable area display.
1600 × 1200 or 1280 x 1024 @85 Hz are recommended
resolutions.
Flat aperture grille CRT delivers an unparalleled viewing
experience with a virtually flat image, eliminating distortion
and reducing glare so that what you see on-screen is what
you get on your printed output. The striped phosphor
alignment of the CRT delivers superior vertical definition
with improved brightness for a more uniform image.
Screen surface reduces reflection and glare and increases
contrast without sacrificing focus level, clarity or brightness.
Along with the flat square technology CRT, a high contrast
screen with 0.24 mm grille pitch delivers crisp, clean text
and graphics.
1
Dual dynamic beam focus provides precise, continuous
focus adjustments of the electron beams resulting in
optimum image quality, even to the far edges of the screen.
Color control system allows you to change between five
color settings on your display to match your personal
preference.
Tilt and swivel base.
Multiple frequency technology automatically adjusts monitor
to the display card’s scanning frequency.
User Guide 1-1
Product Features
Full scan capability allows you to use the entire screen area in
most resolutions, significantly expanding image size.
Corner purity control resulting from the monitor’s unique design
automatically eliminates picture impurities that may result from
stray magnetic fields and allows you to easily adjust impurities
in the four corners of your monitor.
Convergence control allows you to adjust the horizontal and
vertical convergence to ensure that the screen image is as crisp
and clear as possible.
Auto adjust automatically adjusts horizontal and vertical size and
position settings.
Constant brightness, when activated, calibrates the brightness
and screen color levels over the normal life of the monitor.
SB (super brightness) mode optimizes screen brightness for
different applications.
Super Bright Mode OFF: for text based images (normal use)
Super Bright Mode-1 ON (Picture): for picture images.
Super Bright Mode-2 ON (Movie): for moving images such
as DVD movies.
Dual VGA analog video input.
VGA analog signal cable included.
Plug and play capability if supported by your system.
On-Screen Display (OSD) adjustments in English, French,
German, Italian, Spanish, and Japanese for ease of set-up and
screen optimization; allows you to adjust all elements of your
screen image by simple to use on-screen menus.
Software and Reference Library CD includes an information file
(INF), Image Color Matching file (ICM), and product
documentation.
1-2User Guide
Product Features
Energy Saver feature for Energy Star compliance.
AssetControl
Compliant with the following regulated specifications:
EPA ENERGY STAR
European Union CE Directives
Swedish MPR II 1990
Swedish TCO ‘03 Requirements
User Guide 1-3
2
Safety and Maintenance
Guidelines
Important Safety Information
A power cord is included with your monitor. If another cord is
used, use only a power source and connection appropriate for
this monitor. For information on the correct power cord set to
use with your monitor, refer to the “Power Cord Set
Requirements” section in Appendix C.
WARNING: To reduce the risk of electric shock or damage to your
equipment, do not disable the power cord grounding feature. This
equipment is designed to be connected to a grounded (earthed)
power outlet that is easily accessible to the operator. The grounding
plug is an important safety feature.
WARNING: For your safety, be sure that the power outlet you plug the
power cord into is easily accessible and located as close to the
equipment as possible. When you need to disconnect the power to the
equipment, unplug the power cord from the power outlet by grasping
the plug firmly. Never pull on the cord.
User Guide 2-1
Safety and Maintenance Guidelines
CAUTION: For the protection of your monitor, as well as your computer,
connect all power cords for your computer and its peripheral devices
(such as a monitor, printer, scanner) to some form of surge protection
device such as a power strip or Uninterruptible Power Supply (UPS). Not
all power strips provide surge protection; the power strips must be
specifically labeled as having this ability. Use a power strip whose
manufacturer offers a Damage Replacement Policy so you can replace
your equipment if surge protection fails.
Maintenance Guidelines
To enhance the performance and extend the life of your monitor:
Do not open your monitor cabinet or attempt to service this
product yourself. Adjust only those controls that are covered
in the operating instructions. If your monitor is not operating
properly or has been dropped or damaged, contact your HP
authorized dealer, reseller, or service provider.
Use only a power source and connection appropriate for this
monitor, as indicated on the label/back plate of the monitor.
Be sure the total ampere rating of the products connected to
the outlet does not exceed the current rating of the electrical
outlet, and the total ampere rating of the products connected
to the cord does not exceed the rating of the cord. Look on
the power label to determine the ampere rating (AMPS or A)
for each device.
Install your monitor near an outlet that you can easily reach.
Disconnect the monitor by grasping the plug firmly and
pulling it from the outlet. Never disconnect the monitor by
pulling the cord.
Turn your monitor off when not in use. You can
substantially increase the life expectancy of your monitor by
using a screen saver program and turning off the monitor
when not in use.
2-2User Guide
Safety and Maintenance Guidelines
Unplug your monitor from the wall outlet before cleaning.
Do not use liquid cleaners or aerosol cleaners. Use a damp
cloth for cleaning. If the screen requires additional cleaning,
use an antistatic screen cleaner.
Slots and openings in the cabinet are provided for
ventilation. These openings must not be blocked or covered.
Never push objects of any kind into cabinet slots or other
openings.
Do not drop your monitor or place it on an unstable surface.
Do not allow anything to rest on the power cord. Do not
walk on the cord.
Keep your monitor in a well-ventilated area, away from
excessive light, heat or moisture.
Cleaning the Monitor
To clean the monitor, follow these steps:
1. Turn off the monitor and the computer.
2. Dust the monitor by wiping the screen and the cabinet with a
soft, clean cloth.
If the screen requires additional cleaning, use a clean, damp
cloth.
CAUTION: Do not use alcohol, benzene, thinner, ammonia, or any
other volatile substances to clean your monitor or the screen. These
chemicals may damage the cabinet finish as well as the screen.
Shipping the Monitor
Keep the original packing box in a storage area. You may need it
later if you move or ship your monitor.
User Guide 2-3
3
Setting Up the Monitor
To set up the monitor, ensure that the power is turned off to the
monitor, computer system, and other attached devices, then
follow these steps:
1. Place the monitor in a convenient, well-ventilated location
near your computer.
2. Connect one end of the monitor signal cable to the video
connector on the rear panel of the computer, and the other
end to either video input connector on the back of the
monitor.
3. Connect the power cable to the back of the monitor, and the
other end of the power cable to an electrical wall outlet.
User Guide 3-1
Setting Up the Monitor
CAUTION: To reduce the risk of electric shock or damage to your
equipment: Do not disable the power cord grounding plug. The
grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible at all times.
Disconnect power from the monitor by unplugging the power cord from
the electrical outlet.
Do not place anything on power cords or cables. Arrange them so that
no one may accidentally step on or trip over them. Do not pull on a cord
or cable. When unplugging from the electrical outlet, grasp the cord by
the plug.
WARNING: Burn-in image damage may occur on monitors that
display the same static image on screen for a prolonged period of
time. To avoid burn-in image damage on your monitor screen, you
should always activate a screen saver application or turn off the
monitor when it is not in use for a prolonged period of time.
3-2 User Guide
4
Operating the Monitor
Installing the Information Files
The instructions in the following section are for Microsoft
Windows based operating systems.
The CD-ROM included with this monitor contains two
information files to be installed onto your computer; an .INF file
and an .ICM file.
The .INF file defines monitor resources and provides
specifications used by most operating systems to install
support software for certain hardware devices. The .INF file
ensures monitor compatibility and optimization with your
computer’s graphics adapter. INF files are also
downloadable by clicking on: http://www.hp.com/support
and selecting the desired monitor.
The .ICM file provides color matching consistency from
monitor screen to printer and is activated from within
graphics programs that have this feature.
To install these files on your computer, insert the Software and Reference Library CD in your computer CD-ROM drive. When
the CD menu launches, select “Install INF and ICM Files” and
follow the on-screen instructions.
User Guide 4-1
Operating the Monitor
Front Panel Components
No.
1
2
3
Icon
EXIT
menu
Control
EXIT/menu button Exits the OSD menu
Left/right controls Moves the highlighted OSD item left
Adjustment
buttons
Launches the On-Screen Display
(OSD) menu when the OSD is
turned off.
or right to select one of the submenu items
When the OSD menu is off, it can
function as a Hot key for Brightness
Decreases or increases OSD
adjustments
When the OSD menu is off, it can
function as a Hot key for Image
Contrast
Function
4-2User Guide
Operating the Monitor
No.
4
5
input 1
*The first time this key is pressed, the current SB mode is indicated. If the key is
selected within 3 seconds, the monitor will change to the next SB mode.
Icon
SELECT
sb mode
RESET
<>
Control
SuperBright Opens OSD sub-menu
2
When the OSD is off, acts as the
SuperBright (SB) function key.*
Resets all the controls within the
highlighted menu to the factory
setting. When RESET is pressed in
the main and sub-menu, a warning
window will appear allowing you to
select the reset function.
When the OSD menu is off, it
functions as a Hot key for signal
input connector.
Function
Adjusting Monitor Settings
Press the exit/menu button on the front panel of the monitor to
view the On Screen Display (OSD) Menu. The main menu
window is displayed and you can make adjustments to your
monitor’s various features. Use the left, right, up, and down
arrow keys to make your adjustments within the menu.
The following table shows the menus and their functions at each
level:
User Guide 4-3
Operating the Monitor
OSD Menu Levels
Menu Level 1
Brightness/
Contrast
Contrast
Degauss
Size and Position
Left/Right
Down/Up
Narrow/Wide
4-4 User Guide
Menu Level 2
Brightness
Constant Brightness
Auto Adjust
Short/Tall
Menu Level 3
OSD Menu Levels
Operating the Monitor
Menu Level 1
Color Control System
2 - 8300 K Color temperature Red,
3 - 7500 K Color temperature Red,
sRGB (6500 K)
Geometry Controls
Left/Right (pincushion
Tilt (parallelogram)
Align (trapezoidal)
Rotate (raster rotation)
Top Corner Correction
Top Balance
Menu Level 2
1 - 9300 K Color temperature Red,
5 - 5000 K
In/Out (pincushion)
balance)
Menu Level 3
Green, Blue
Green, Blue
Green, Blue
Color temperature Red,
Green, Blue
Bottom Corner
Correction
Tools
Convergence
Convergence Vertical
Convergence Vertical
User Guide 4-5
Bottom Balance
Moire Canceler
Horizontal
Top
Operating the Monitor
OSD Menu Levels
Menu Level 1
Convergence Vertical
Linearity Vertical
Linearity Vertical
Corner Purity (Top Left)
Corner Purity (Top
Corner Purity (Bottom
Corner Purity (Bottom
Tools 2
German
French
Spanish
Italian
Japanese
OSD Position
OSD Turn Off
OSD Lock Out
Off Mode
Clamp Pulse Position
Hot Key
Menu Level 2
Bottom
Balance
Right)
Left)
Right)
Purity (Left/Right)
Language English
Control
Menu Level 3
4-6 User Guide
OSD Menu Levels
Operating the Monitor
Menu Level 1
Information
Monitor Info
Menu Level 2
Factory Preset
Display Mode
Menu Level 3
Identifying Special OSD Messages
Special OSD messages appear on the monitor screen when
identifying the following monitor conditions:
Attention, Signal Frequency is out of range—indicates the
monitor is unable to display the current input signal
resolution.
Power Save—Indicates the screen display is entering a sleep
mode.
User Guide 4-7
A
Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of
each problem, and the recommended solutions.
Problem
No picture. Power switch is turned off. Turn on the power.
Video cable is improperly
Bent pins on the signal
Display card is loose in
Image is scrolling or
unstable.
LED on monitor is not
lit.
Picture is fuzzy or color
looks blotchy.
Possible Cause
connected.
connector.
slot.
Signal cable is loose. Reconnect the signal cable.
Power switch is turned off. Turn on the power.
Moire Canceler,
Brightness, Contrast,
Degauss, or Corner Purity
controls are set incorrectly.
Connect the video cable
properly. Refer to Chapter 3,
Setting Up the Monitor,
more information.
Check connector for bent or
pushed-in pins.
Re-seat the display card.
Access the All Reset (Factory
Preset) through OSD controls
and activate it to restore factory
presets.
Solution
for
Problem
Possible Cause
Solution
Picture bounces or a
wavy pattern is present
in the picture.
Electrical interference. Move electrical devices that
If picture is fuzzy, adjust the
Moire Canceler control.
If color is blotchy, adjust the
Brightness, Contrast, or Corner
Purity controls.
Use the Clamp Pulse Position
control to change modes.
Access the Degauss control
through OSD controls and
activate it.
To achieve optimal
degauss, a
minimum interval
of 20 minutes
should elapse
before the Degauss
Control is used a
second time.
may be causing electrical
interference away from the
monitor.
Problem
Edges of the display
image are not square.
Thin horizontal lines
appear on your screen.
Black vertical lines are
visible on the screen.
Possible Cause
Geometry settings are not
adjusted correctly.
Thin horizontal lines are
normal for an aperture
grille CRT and are not a
malfunction. These are
shadows from the damper
wires used to stabilize the
aperture grille and are
most noticeable when the
screen’s background is
light (usually white).
Grille element overlap
occurred during shipping.
Use the OSD Geometry
Controls to straighten the
edges.
If possible, position the front of
the monitor facing east.
No action needed.
Position an open white window
over the affected area of the
screen and maximize the
brightness and contrast controls
for a few minutes. Readjust the
brightness and contrast controls
back to the normal viewing
level after this procedure.
Solution
Using the Worldwide Web
Before contacting customer services, refer to the support Web
site at:
http://www.hp.com/support
Preparing to call Technical Support
If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
The monitor
Monitor model number (on front and back panel)
Serial number for the monitor (on back panel)
Purchase date on invoice
Conditions under which the problem occurred
Error messages received
Hardware configuration (found on Windows Control Panel)
Hardware and software you are using
B
Specifications
CRT Monitor p1230
Display
Type
Viewable Image Size 20-inch diagonal 51 cm
Maximum Weight
(Unpacked)
Dimensions
(includes pedestal)
Height
Depth
Width
Maximum Graphics
Resolution
Recommended Text Modes 1600 x 1200 or
Stripe Pitch 0.24 mm
Horizontal Frequency 30 to 140 kHz
Vertical Refresh Rate 50 to 160 Hz
Environmental Requirements
Temperature
Operating Temperature
Non-operating Temperature
22 inches
Aperture Grille CRT
66.1 lbs. 30 kg
19.1 inches
18.8 inches
19.5 inches
2048 x 1536 (85 Hz)
1280 x 1024 at 85 Hz
41 to 90o F
-4 to +140o F
55 cm
48.6 mm
47.7 mm
49.5 mm
5 to 35o C
-20 to +60o C
User Guide B-1
Specifications
CRT Monitor p1230
Relative Humidity
Operating
Non-Operating
Altitude (Operating) Up to 7,200 ft./2,195 meters
Power Source
Power Consumption <135 watts
Dual Video Input Terminals
Color Display Values
Red 0.627 0.341
Blue 0.149 0.072
Green 0.292 0.605
White Chromaticity (6500 K)
(9300 K)
Gamma: 2.2
* Commission International d’Eclairage, 1931 Standard.
10 to 90%
10 to 90%
100-120/220-240 VAC, 50/60 Hz
15-pin D-type connector
CIE* Chromaticity Coordinates (Typical)
0.313
0.283
0.329
0.297
Recognizing Preset Display Resolutions
The display resolutions listed below are the most commonly
used modes and are set as factory defaults. This monitor
automatically recognizes these preset modes and they will appear
properly sized and centered on the screen.
B-2User Guide
Specifications
Factory Preset Display Modes
Preset
Pixel
Format
Horz Freq
(kHz)
Vert Freq
(Hz)
Video
Clock
(MHz)
1* 640 x 480 31.5 60.0 25.2 VGA
2 640 x 480 43.3 85.0 36.0 VESA
3* 720 x 400 31.5 70.0 28.3 VGA
4 800 x 600 46.9 75.0 49.5 VESA
5* 800 x 600 53.7 85.0 56.3 VESA
6 1024 x 768 60.0 75.0 65.0 VESA
7* 1024.768 68.7 85.0 94.5 VESA
8 1152 x 870 68.7 75 MAC 100.0 MAC
9 1280 x 1024 64.0 60.0 108.0 VESA
10* 1280 x 1024 80.0 75.0 135.0 VESA
11* 1280 x 1024 91.2 85.0 157.5 VESA
12* 1600 x 1200 93.8 75.0 202.5 VESA
13*
Primary
14 1792 x 1344 83.6 60.0 204.8 VESA
15* 1792 x 1344 106.3 75.0 261.0 VESA
16 1920 x 1440 90.0 60.0 234.0 VESA
17* 1920 x 1440 112.5 75.0 297.0 VESA
18 2048 x 1536 137.0 85.0 388.0 GTF
* Indicates pre-set timing mode
1600 x 1200 106.3 85.0 229.5 VESA
Notes
User Guide B-3
Specifications
Entering User Modes
The video controller signal may occasionally call for a mode that
is not preset if:
You are not using a Hewlett Packard standard graphics
adapter.
You are not using a preset mode.
If this occurs, you may need to readjust the parameters of the
monitor screen by using the on-screen display. Your changes can
be made to any or all of these modes and saved in memory. The
monitor automatically stores the new setting, then recognizes the
new mode just as it does a preset mode. In addition to the 10
factory preset modes, there are 15 user modes that can be entered
and stored.
Using the Energy Saver Feature
When the monitor is in its normal operating mode, the monitor
uses approximately 135 watts of power and the Power light is
green.
The monitor also supports a reduced power state. The reduced
power state will be entered into if the monitor detects the
absence of either the horizontal sync signal and/or the vertical
sync signal. Upon detecting the absence of these signals, the
monitor screen is blanked, the backlight is turned off, and the
Power light is turned amber. When the monitor is in the reduced
power state, the monitor utilizes less than 2 watts of power and
the Power light is amber. There is a brief warm up period before
the monitor will return to its normal operating mode. When the
monitor is in the off mode, it utilizes less than 0.2 watts of power
and the Power light is unlit.
Refer to your computer manual for instructions on setting energy
saver features (sometimes called power management features).
B-4User Guide
Specifications
The above energy saver feature only works when connected to
computers that have energy saver features.
By selecting settings in the Microsoft Windows Energy Saver
utility, you can also program the monitor to enter into the
reduced power state at a predetermined time. When the
monitor’s Energy Saver utility causes the monitor to enter the
reduced power state, the Power light illuminates amber.
User Guide B-5
C
Agency Regulatory Notices
Federal Communications Commission
Notice
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the
receiver.
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio or television
technician for help.
User Guide C-1
Agency Regulatory Notices
Modifications
The FCC requires the user to be notified that any changes or
modifications made to this device that are not expressly
approved by Hewlett Packard may void the user's authority to
operate the equipment.
Cables
Connections to this device must be made with shielded cables
with metallic RFI/EMI connector hoods to maintain compliance
with FCC Rules and Regulations.
Declaration of Conformity for Products
Marked with FCC Logo, United States
Only
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.
For questions regarding your product, contact:
Hewlett Packard
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or, call - 1-800- 652-6672 (1-800-OK COMPAQ)
For questions regarding this FCC declaration, contact:
Hewlett Packard
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
Or, call - (281) 514-3333
C-2User Guide
Agency Regulatory Notices
To identify this product, refer to the Part, Series, or Model
number found on the product.
Canadian Notice
This Class B digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
Avis Canadien
Cet appareil numérique de la classe B respecte toutes les
exigences du Règlement sur le matériel brouilleur du Canada.
European Notice
Products with the CE Marking comply with both the EMC
Directive (89/336/EEC) and the Low Voltage Directive
(73/23/EEC) issued by the Commission of the European
Community.
Compliance with these directives implies conformity to the
following European Norms (in brackets are the equivalent
international standards):
Monitors that are marked with the Energy Star Logo meet the
requirements of the EPA Energy Star program. As an Energy
Star Partner, Hewlett Packard has determined that this product
meets the Energy Star guidelines for energy efficiency. Specific
details on using the Energy Saving features can be found in the
energy saver or power management section of the computer
manual.
C-4User Guide
Agency Regulatory Notices
Power Cord Set Requirements
The monitor power supply is provided with Automatic Line
Switching (ALS). This feature allows the monitor to operate on
input voltages between 100-120V or 200-240V.
The power cord set (flexible cord or wall plug) received with the
monitor meets the requirements for use in the country where you
purchased the equipment.
If you need to obtain a power cord for a different country, you
should purchase a power cord that is approved for use in that
country.
The power cord must be rated for the product and for the voltage
and current marked on the product's electrical ratings label. The
voltage and current rating of the cord should be greater than the
voltage and current rating marked on the product. In addition, the
cross-sectional area of the wire must be a minimum of 0.75 mm²
or 18AWG, and the length of the cord must be between 6 feet
(1.8 m) and 12 feet (3.6 m). If you have questions about the type
of power cord to use, contact your HP authorized service
provider.
A power cord should be routed so that it is not likely to be
walked on or pinched by items placed upon it or against it.
Particular attention should be paid to the plug, electrical outlet,
and the point where the cord exits from the product.
User Guide C-5
Agency Regulatory Notices
HP Recycling Program
HP offers product end-of-life return programs for HP and other
manufacturers’ hardware in several geographic areas.
The terms and availability of these programs vary by geography
because of differences in regulatory requirements and local
customer demand. For information on the HP recycling program,
refer to the HP Web site at:
http://www.hp.com/hpinfo/globalcitizenship/environment/
recycle/hardware.html.
C-6 User Guide
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