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Table of Contents
Finding Answers to Commonly Asked Questions ............................ 1
Setting Up Your PC ......................................................................... 3
Putting Your PC Together................................................................................3
Safety and Comfort...................................................................................3
Connecting to the PC ................................................................................4
Turning on Your PC for the First Time ...............................................................5
Setting Up and Connecting to Your Internet Account .........................................5
Upgrading Your 56k Modem .....................................................................6
Installing Software and Hardware Devices.......................................................6
Transferring Your Old PC Information and Files to Your New PC.....................7
Making Recovery Discs .............................................................................7
Using Desktop Icons......................................................................................7
Using Compaq Organize Software.............................................................8
Using PC Help & Tools ..............................................................................8
Using the Keyboard ....................................................................... 9
Internet Keyboards....................................................................................9
Standard Keyboard ................................................................................11
Index ........................................................................................... 77
Table of Contents
v
vi Getting Started Guide
Finding Answers to Commonly Asked
Questions
In this Getting Started Guide, you can find answers to questions about the
following topics:
• Turning on the PC, page 5
• Transferring information to your new PC, page 7
• Using desktop icons, page 7
• Customizing special buttons on the keyboard, page 16
• Connecting to the Internet, page 5
• Connecting to a TV, page 26
• Getting digital pictures onto your PC, page 23
• Playing a music CD, page 31
• Watching a DVD movie, page 32
• Creating a CD, page 37
• Creating a DVD, page 55
• Finding help if something doesn’t work, page 65
NOTE: This guide contains details on options that may not be included with your
PC. Your PC may look different from the illustrations in this guide. The monitor and
the speakers may be sold separately. Speakers may be included with the monitor
(select models only).
Finding Answers to Commonly Asked Questions
1
2 Getting Started Guide
Setting Up Your PC
WARNING: Please read “Safety Information” in the Warranty and Support Guide before installing and connecting your PC to the
electrical power system.
Putting Your PC Together
Follow the steps on the quick setup poster to set up your PC.
Look in the PC box for printed details or updates regarding your model PC.
When placing your PC, consider an ergonomic arrangement of the PC and your
work area to maintain your comfort and productivity. Refer to “Safety and
Comfort” on page 3.
WARNING: The power supply is pre-set for the country/region in
which you purchased your PC. If you move, please check the
voltage requirements before plugging your PC into an AC power
outlet.
Safety and Comfort
After assembling your PC, but before you begin using it, arrange the PC and your
work area to maintain your comfort and productivity. Refer to the Safety &
Comfort Guide for important ergonomic information.
WARNING: To reduce the risk of serious injury, read the Safety &
Comfort Guide. It describes proper workstation setup, posture, and
health and work habits for computer users. It also provides
important electrical and mechanical safety information.
Setting Up Your PC
3
Your PC features and
connector positions
may vary.
To view the Safety & Comfort Guide:
• Click Start, choose All Programs, choose PC Help & Tools, and then click
Safety & Comfort Guide.
Or
• Type
http://www.compaq.com/ergo/
into your Web browser address box, and then press Enter on the keyboard.
Connecting to the PC
Connect your main hardware devices like the monitor, keyboard, and mouse at
the back of the PC. Other peripheral devices like a printer, scanner, camera, or
other equipment also plug into connectors on the back of your computer. Some PC
models also have connectors on the front of the PC.
Connector
symbol
serial
Description
Mouse (PS/2)
Keyboard (PS/2)
Universal Serial Bus (USB) for mouse, keyboard, digital cameras, or
other devices with USB connectors
Printer (parallel)
Monitor
Serial port for some digital cameras or other serial devices
4 Getting Started Guide
OUT
IN
Audio Line Out (powered speakers)
Audio Line In
Headphones
Microphone
FireWire
transfer rates
®
(IEEE 1394) for video cameras or other devices with very fast
Turning on Your PC for the First Time
After you have completed the steps on the quick setup poster, you are ready to
turn on your PC.
1 Press the Power button on the monitor.
2 Press the On button on the front of the PC.
3 Press the Power button on the speakers, if they are present.
4 Click an option to select your language (if applicable for your model). Click
OK and then confirm your selection by clicking Yes . Wait until the PC makes
preparations. (It may take up to 30 minutes to set up the language on the PC.)
®
5 Set up Microsoft
6 Double-click the large Internet Access icon on your desktop, if it is present.
Wait until the PC displays the Easy Internet Sign-up window, and then follow
the onscreen instructions.
Windows® by following the onscreen instructions.
Setting Up and Connecting to Your
Internet Account
Before you can connect to the Internet, you must sign up with an Internet
Service Provider (ISP). Compaq has made arrangements with leading ISPs to
help you sign up for Internet service using Easy Internet Sign-up (available on
select models only).
NOTE: However, you may choose any other ISP of your choice, or transfer your
existing ISP account to this PC.
Use Easy Internet Sign-up to sign up for a new or an existing ISP account. The
software programs for available ISPs are part of your PC. If you decide to
subscribe to high-speed broadband (cable or DSL), contact your ISP for any
specific software and hardware you may need.
1 Connect the modem or other Internet connection.
NOTE: Easy Internet Sign-up finds and obtains updated information about
services by connecting to the Internet. The PC uses either the PC modem
connected to an active telephone service line, or uses an active broadband
(cable or DSL) connection.
2 Choose an ISP using Easy Internet Sign-up. To open Easy Internet Sign-up:
a Double-click the Easy Internet Sign-up icon on the desktop.
Or
Click Start on the taskbar, choose All Programs, choose
Online Services, and then click Easy Internet Sign-up.
b Follow the onscreen instructions.
Setting Up Your PC
5
NOTE: The folder called Online Services includes icons for accessing various
online services, but they may not be present in all countries/regions.
3 Connect to your ISP and the Internet.
Use one of these methods:
• Double-click the ISP-provided icon on the desktop.
Or
• Press the Connect (or Internet) button on the keyboard (select models
only).
Or
• If your PC is always connected to your ISP, open your browser program,
such as Internet Explorer: Click Start, choose All Programs, choose
Online Services, and click Internet Explorer.
NOTE: If you are using MSN or AOL and have questions, contact the ISP
directly.
Upgrading Your 56k Modem
Your modem driver can be upgraded to enable certain V.92 features. For
information, go to the Support Web site listed in the Warranty and Support Guide, click the support link, type v.92 into the search box, and then click the
arrow to the right of the box. Follow the instructions provided.
NOTE: Your ISP must support the V.92 standard to use any of the V.92 features.
Installing Software and Hardware Devices
After you turn on the PC the first time, you can install any software programs that
came on CDs or DVDs included in the PC box (select models only).
You may wish to install additional software programs or hardware devices on
your PC. Restart the PC after installation.
Choose software that is compatible with your PC — check the operating system,
memory, and other requirements listed for the new software for compatibility with
your PC.
NOTE: Only use original licensed software. Installing copied software may be
illegal or may infect your PC with a virus.
Install the new software according to the directions provided by the software
manufacturer. Check the manufacturer’s documentation or customer service
information for help if you need it.
6 Getting Started Guide
Transferring Your Old PC Information and Files
to Your New PC
See the built-in Microsoft Windows Help and Support Center; search for transfer
wizard, and select the overview article, Files and Settings Transfer Wizard
overview. This information describes a Microsoft solution for moving your files
onto your new PC.
Or, as an alternative, double-click the PC Tune Up & Repair icon (select
models only) on your desktop and review the products and services offered under
Backup Data.
Making Recovery Discs
Now is a good time to make your recovery discs. Refer to the Warranty and
Support Guide for instructions and more information.
Using Desktop Icons
The desktop has shortcut icons that make it easy to find the things you need.
Icon Opens Use it to
Help and Support (select
models only)
View onscreen Help information
about your PC.
Easy Internet Sign-up Set up a new or an existing Internet
account.
Software Repair Wizard
(select models only)
Repair software problems with
programs, printers, or peripherals
that stop working, or resolve erratic
PC behavior; repair options include
using Application or System
Recovery.
Setting Up Your PC
7
Using Compaq Organize Software
Compaq Organize software (select models only) is a desktop tool you use to
organize both your PC shortcuts and your favorite Internet destination links. You
use it to organize the important things you do on the PC and the Internet, and to
arrange it the way you want. Compaq Organize makes all your information
available with just a few mouse clicks.
Compaq Organize looks like a window with multiple category frames. Each
category has links to Internet destinations or shortcuts to software programs or files
on your PC. Use the player area for viewing pictures, for listening to your MP3
music files stored on your computer, or for watching video clips. For searching,
there is a search bar at the top of Compaq Organize where you can select the
search engine you want to use.
To open Compaq Organize:
1 Click Start on the taskbar.
2 Choose All Programs.
3 Choose PC Help & Tools.
4 Click Compaq Organize.
Using PC Help & Tools
The PC Help & Tools folder (select models only) in the All Programs menu contains
special utilities for PC owners. This folder also contains any onscreen guides
included with your PC.
To see the items in the PC Help & Tools folder:
1 Click Start on the taskbar.
2 Choose All Programs.
3 Choose PC Help & Tools.
4 Click an item to view it or use it.
NOTE: If there are no guide titles listed in PC Help & Tools, your PC has no
onscreen guides.
8 Getting Started Guide
Using the Keyboard
Your keyboard has an arrangement of standard keys, indicator lights, and special
buttons (select models only). Locate your keyboard among the following
illustrations, and read the feature list for it. Your keyboard may vary from the
illustrations.
Internet Keyboards
Internet keyboards may connect directly to your PC or may be wireless. (See
“Wireless Keyboard Set” on page 11 for a description of the wireless set.)
Some keyboards do not have the Internet buttons shown here at the top of the
keyboard, and some use a different layout on the top right.
Find your keyboard among the following illustrations to read about its features.
Internet Keyboard 1
This keyboard enables you to:
• Adjust speaker volume.
• Connect to the Internet (if you have an established Internet account).
• Search for information on the Internet.
• Place the PC into standby mode to save power.
• Start; pause; and stop playing a CD or DVD; skip to the previous or next track;
record; and eject the disc tray (for two drives).
• Mute speaker sound.
• Customize the buttons to open programs and connect to Internet Web sites.
• Get support information.
• Find a file or program on the hard disk drive.
Using the Keyboard
9
Internet Keyboard 2
This keyboard enables you to:
• Connect to the Internet (if you have an established Internet account).
• Search for information on the Internet.
• Customize the buttons to open programs and connect to Internet Web sites.
• Get support information.
Internet Keyboard 3
connect
e-mail
search
club
This keyboard enables you to:
• Adjust speaker volume.
• Customize the buttons to open programs and connect to Internet Web sites.
• Search for information on the Internet.
• Find a file or program on the hard disk drive.
• Open a calculator.
• Place the PC into standby mode to save power.
• Connect to the Internet (if you have an established Internet account).
• Mute speaker sound.
• Get support information.
10 Getting Started Guide
LEDs, light emitting
diodes, are lights used
to indicate status.
A The lights (LEDs) turn
on to indicate (left to
right) the number lock
on, the capitals lock
on, and the scroll
lock on.
B The plus (+) and
minus (–) buttons
adjust the speaker
volume.
C The moon icon button
places the PC into
standby mode or
wakes the PC from
standby mode.
A Wireless receiver
B Wireless keyboard
C Wireless mouse
Standard Keyboard
C
AB
This keyboard enables you to:
• Adjust speaker volume.
• Place the PC into standby mode to save power.
Wireless Keyboard Set
A wireless keyboard (B) uses a receiver/transmitter unit (A), instead of a
connector cable, to communicate with your PC. The wireless keyboard, mouse (C),
and receiver set is available with select models only.
A Number lock on
B Caps lock on
C Scroll lock on
D Receiver activity
A light (D) on the receiver indicates receiver activity.
A
CB
D
A
B
C
Using the Keyboard
11
Special Keyboard Buttons
There are special buttons (select models only) at the top of the keyboard. (Some models have some of these
special buttons on the left side of the main keys.) These buttons operate a CD or DVD player, connect you to the
Internet, or provide quick access to specific functions.
Compaq
M
D
C
B
A
F
E
G
K
H
P
N
R
T
S
W
V
NOTE: The number, location, and labeling of buttons vary by keyboard model.
Figure
key
A
Icon
Feature
Description
Standby Puts PC into power-saving mode (screen is blank but PC is still on). To
make screen reappear, press the Esc key, or press standby again. May
take 10–30 seconds before screen reappears.
B
User Switches between the PC users.
C Compaq Compaq Links to Compaq Web site.
D
E
Help Opens the Help and Support Center.
My Pictures
Opens an imaging software program. Can be reconfigured.
F
G
Music Starts iTunes or Windows Media Player. Can be reconfigured.
Video Opens video software program. Can be reconfigured.
12 Getting Started Guide
Figure
key
H
K
M
N
P
R
S
T See figure
V
W
a Open and close disc
tray(s)
b Record
c Play or pause
d Stop
e Skip to the previous
track
f Skip to the next track
Icon
following table
Feature
Shopping
Sports
Finance
Connect
Search
Chat
E-Mail
Media Controls
(CD/DVD/MP3)
Volume control
(Volume knob or
Volume Up and
Volume Down
buttons)
Mute Turns speaker sound on and off.
Description
Goes to popular Web sites. Can be reconfigured to open any site or
software program.
Operates CD or DVD player.
Volume knob: Increases speaker volume when turned clockwise and
decreases volume when turned counterclockwise. It can be turned
indefinitely, even after maximum sound has been reached.
Volume Up and Down buttons: Press the Volume Up button to
increase volume and the Volume Down button to decrease volume.
Media Control Keys
a
b
c
d
a
e
NOTE: The number, location, and labeling of buttons vary by keyboard model.
f
Using the Keyboard
13
ABCD E F G H
Figure
Key
A
B
C
D
E
F
G
H
Icon Feature
Internet Connects you to a customizable Web page filled with local weather, news, sports,
Help Takes you to the Help and Support Center.
Search Opens a Web site that helps you locate information on the Internet. Can be
E-Mail Starts your e-mail program. Can be reconfigured to open any site or software
Offers Launches an online community experience with chat, discussion boards, clubs, and
Entertainment Connects you to the world of entertainment, featuring music downloads, streaming
My Presario Takes you to the My Presario Club Web site, featuring a variety of discounts,
Shopping Provides an instant connection to your PC store. Can be reconfigured to open any site
Description
and financial information. Can be reconfigured to open any site or software
program.
reconfigured to open any site or software program.
program.
more. Can be reconfigured to open any site or software program.
video, Webcasts, entertainment news, and reviews.
promotions, and how-to information.
or software program.
14 Getting Started Guide
A
Figure
key
A
B
C
D
E
F
G
Icon
BC D
connect
search
e-mail
EFGHK
club
Feature
Standby Puts PC into power-saving mode (screen is blank but PC is still on). To
Connect Goes to a Web site. Can be reconfigured to open any site or software
Search Opens a Web site that helps you locate information on the Internet.
E-Mail Starts your e-mail program. Can be reconfigured to open any site or
Compaq Links to Compaq Web site.
Help Opens the Help and Support Center.
Calculator Opens the calculator. Can be reconfigured.
Description
make screen reappear, press the Esc key, or press standby again. May
take 10–30 seconds before screen reappears.
program.
Can be reconfigured to open any site or software program.
software program.
H
K
Volume Adjusts volume.
Mute Mutes sound.
Using the Keyboard
15
Customizing the Buttons
You can customize some of the special buttons on the keyboard (select models
only) to open different programs or files, or to connect to favorite Web sites:
1 Click Start on the taskbar.
2 Choose Control Panel.
3 Click Printers and Other Hardware, if it is present.
4 Double-click Keyboard.
5 On the Buttons tab, double-click the button you want to change.
6 For the Button configuration, click the down-arrow to the right of the list and
choose the button capability, such as Simple web page with label.
7 Enter a display label and the address information. For a Web page, enter
the URL.
8 Click OK.
9 On the Buttons tab, click Apply.
10 Repeat steps 5 through 9 for each button you want to customize.
11 Click OK to finish.
NOTE: Clicking the Restore Defaults button on the Button tab restores all of the
Internet buttons to the factory settings.
16 Getting Started Guide
Getting Help
Recovering from Software Problems
The PC uses the operating system and installed software programs during normal
operation. If your PC works improperly or stops because of the software, you may
be able to repair it by restarting the PC, using System Restore, or using other
methods including the system recovery programs.
You need recovery discs (CDs or DVDs) for some repairs that use the Compaq
Application Recovery program or the Compaq System Recovery programs. Now
is a good time to make your recovery discs.
For instructions on making recovery discs, repairing and recovering your software,
and more information, refer to the Warranty and Support Guide that came with
your PC.
Using the Onscreen Help and Support
Center
Information about your PC is in the onscreen Help and Support Center (select
models only). Here you can find links to driver updates, access to technical
support options, and information about commonly asked questions.
To open the Help and Support Center:
1 Press the Help button (select models only) on your keyboard.
Or
Click Start on the taskbar and choose Help and Support.
2 Click Presario PC help.
Getting Help
17
Using Instant Support
When you need assistance to solve a PC-related problem, use Instant Support
(select models only). With Instant Support you can run tests or submit a problem
for help over the Internet. When you submit a problem, you communicate over the
Internet with a Support analyst who works with you on solving the problem.
To start Instant Support:
1 Click Start on the taskbar.
2 Click Help and Support.
3 Click Connect to Customer Support.
4 Click Start a New Request.
5 Follow the onscreen instructions to run a test or submit a problem. (Your PC must
be connected to the Internet to submit a request.)
Using Compaq Connections
Compaq Connections (select models only) is an Internet-based service that brings
you important information for your PC:
• Product notices
• System updates
• Tips
• Special offers for your PC
Messages arrive while you’re connected to the Internet and may display an alert
or a notice on your desktop. View messages as they arrive or read them later.
Most Support updates delivered by Compaq Connections messages are also
available to you through the Support Web site under the information for your PC
model.
Getting Messages
After you view or close a message, it will not automatically display again.
To read a previously received message, open Compaq Connections:
1 Click Start on the taskbar.
2 Chose All Programs.
3 Choose PC Help & Tools.
4 Choose Compaq Connections.
5 Click Compaq Connections again.
Compaq Connections opens and lists the message titles. To read a message,
double-click the message title in the window. You can close this window, and
Compaq Connections remains active.
18 Getting Started Guide
Turning Off Messages
NOTE: You cannot receive Compaq Connections messages, including important
Support messages that may be critical to the operation of your PC, while the
service is off.
To turn off the Compaq Connections Service:
1 Click Start on the taskbar.
2 Choose All Programs.
3 Choose PC Help & Tools.
4 Choose Compaq Connections.
5 Click Disable Compaq Connections.
The service is turned off until you re-enable it.
Re-enabling Messages
When you re-enable the Compaq Connections Service, the service runs whenever
you are connected to the Internet, and you automatically receive messages as they
become available.
To turn on the service:
Double-click the Re-enable Compaq Connections icon on the desktop.
Or
1 Click Start on the taskbar.
2 Choose All Programs.
3 Choose PC Help & Tools.
4 Choose Compaq Connections.
5 Click Re-enable Compaq Connections.
Finding Online Guides
You can find online guides and information for your PC.
To view online manuals for your PC, go to the Support Web address listed in
the Warranty and Support Guide and search for your product name and number.
The product number is on the lower front of the PC chassis or is inside the CD
storage area.
NOTE: Online manuals are associated with specific PC model numbers. Some
models do not have online manuals.
Getting Help
19
Finding Web Sites about your PC
Use the Web site addresses listed in the Warranty and Support Guide for:
• Information about your PC.
• Your technical support needs.
Type these Web site addresses into the address box of your Internet browser, and
then press the Enter key on your keyboard.
Finding More Help
If you need additional help, see the Warranty and Support Guide that came with
your PC.
20 Getting Started Guide
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