HP Compaq Presario CQ56-104CA, Compaq Presario CQ56-100XX, Compaq Presario CQ56-109WM, Compaq Presario CQ56-110US, Compaq Presario CQ56-112NR Getting Started Guide
...
Getting Started
HP Notebook
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: August 2010
Document Part Number: 621595-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused product
(hardware and software) within 14 days for a
refund subject to the refund policy of your
place of purchase.
For any further information or for requesting
a full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come
into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adapter comply with the user-accessible surface temperature limits defined by
the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Welcome
Finding information ............................................................................................................................... 2
2 Getting to know your computer
Top ...................................................................................................................................................... 5
TouchPad ............................................................................................................................ 5
Lights ................................................................................................................................... 5
Button and speakers ............................................................................................................ 7
Keys ..................................................................................................................................... 8
Right side ............................................................................................................................................. 9
Left side .............................................................................................................................................. 10
Display ................................................................................................................................................ 11
Wireless antennas .............................................................................................................................. 12
Bottom ................................................................................................................................................ 13
Additional hardware ............................................................................................................................ 14
3 Networking
Using an Internet service provider (ISP) ............................................................................................ 16
Connecting to a wireless network ....................................................................................................... 16
Connecting to an existing WLAN ....................................................................................... 16
Setting up a new WLAN network ....................................................................................... 17
Configuring a wireless router ............................................................................ 18
Protecting your WLAN ....................................................................................... 18
4 Keyboard and pointing devices
Using the keyboard ............................................................................................................................ 19
Using pointing devices ....................................................................................................................... 21
Setting pointing device preferences ................................................................................... 21
Using the TouchPad .......................................................................................................... 21
Turning the TouchPad on and off ...................................................................... 21
Navigating ......................................................................................................... 22
Selecting ........................................................................................................... 22
Using TouchPad gestures ................................................................................. 23
Scrolling ............................................................................................ 23
v
5 Maintenance
Inserting or removing the battery ........................................................................................................ 25
Replacing or upgrading the hard drive ............................................................................................... 27
Removing the hard drive .................................................................................................... 27
Installing the hard drive ...................................................................................................... 28
Adding or replacing memory modules ................................................................................................ 30
Updating programs and drivers .......................................................................................................... 33
Routine care ....................................................................................................................................... 33
Cleaning the display .......................................................................................................... 33
Cleaning the TouchPad and keyboard .............................................................................. 33
6 Backup and recovery
Recovery discs ................................................................................................................................... 34
Performing a system recovery ............................................................................................................ 35
Recovering using the dedicated recovery partition (select models only) ........................... 35
Recovering using the recovery discs ................................................................................. 36
Backing up your information ............................................................................................................... 36
Using Windows Backup and Restore ................................................................................ 36
Using system restore points .............................................................................................. 37
Pinching/Zooming ............................................................................. 24
Rotating ............................................................................................ 24
When to create restore points ........................................................................... 37
Create a system restore point ........................................................................... 37
Restore to a previous date and time ................................................................. 37
7 Customer support
Contacting customer support ............................................................................................................. 38
Labels ................................................................................................................................................. 39
8 Specifications
Input power ......................................................................................................................................... 40
Operating environment ....................................................................................................................... 40
Index ................................................................................................................................................................... 42
vi
1Welcome
Finding information
●
After you set up and register the computer, it is important to take the following steps:
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
●
Internet. For more information, refer to
Update your antivirus software—Protect your computer from damage caused by viruses. The
●
software is preinstalled on the computer and includes a limited subscription for free updates. For
more information, refer to the HP Notebook Reference Guide. For instructions on accessing this
guide, refer to
Finding information on page 2.
Networking on page 15.
Get to know your computer—Learn about your computer features. Refer to
●
computer on page 4 and Keyboard and pointing devices on page 19 for additional information.
Create recovery discs—Recover the operating system and software to factory settings in case
●
of system instability or failure. For instructions, refer to
Find installed software—Access a list of the software preinstalled on the computer. Select
●
Start > All Programs. For details about using the software included with the computer, refer to the
software manufacturer's instructions, which may be provided with the software or on the
manufacturer's website.
Backup and recovery on page 34.
Getting to know your
1
Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Quick Setup poster
HP Notebook Reference Guide
To access this guide, select Start > Help and
Support > User Guides.
Help and Support
To access Help and Support, select Start > Help and
Support.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or
region, and follow the on-screen instructions.
Regulatory, Safety, and Environmental Notices
To access the notices, select Start > Help and
Support > User Guides.
Safety & Comfort Guide
How to set up the computer
●
How to identify computer components
●
Power management features
●
How to maximize battery life
●
How to use the multimedia features of the computer
●
How to protect the computer
●
How to care for the computer
●
How to update the software
●
Operating system information
●
Software, driver, and BIOS updates
●
Troubleshooting tools
●
How to access technical support
●
Regulatory and safety information
●
Battery disposal information
●
Proper workstation setup, posture, health, and work habits
●
To access this guide:
Select Start > Help and Support > User Guides.
– or –
http://www.hp.com/ergo.
Go to
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP website
To access this website, go to
support.
http://www.hp.com/
Electrical and mechanical safety information
●
HP support telephone numbers
Support information
●
Ordering parts and finding additional help
●
Software, driver, and BIOS (Setup Utility) updates
●
Accessories available for the device
●
2 Chapter 1 Welcome
Resources For information about
Limited Warranty*
To access the warranty:
Select Start > Help and Support > HP Warranty.
– or –
Go to
http://www.hp.com/go/orderdocuments.
*You may find the HP Limited Warranty applicable to your product located in the Start menu on your computer and/or on the
CD/DVD provided in the box. Some countries/regions may provide a printed HP Limited Warranty in the box. In countries/
regions where the warranty is not provided in printed format, you may request a printed copy at
orderdocuments or write to:
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
●
Please include your product number, warranty period (found on your serial number label), name, and postal address.
Warranty information
http://www.hp.com/go/
Finding information 3
2 Getting to know your computer
Top
●
Right side
●
Left side
●
Display
●
Wireless antennas
●
Bottom
●
Additional hardware
●
4 Chapter 2 Getting to know your computer
Top
TouchPad
Component Description
(1) TouchPad light To turn the TouchPad on and off, quickly double-tap the TouchPad
light.
Lights
Off: TouchPad is on.
●
Amber: TouchPad is off.
●
(2) TouchPad zone* Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button* Press the left side of the TouchPad button to execute functions
performed by the left button on an external mouse.
(4) Right TouchPad button* Press the right side of the TouchPad button to execute functions
performed by the right button on an external mouse.
*This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers,
right-click the device representing your computer, and then select Mouse settings.
There is an unmarked scroll zone inside the right edge of the TouchPad. To scroll up and down using
the TouchPad vertical scroll zone, slide your finger up or down inside the right edge of the TouchPad.
For more information about TouchPad features, refer to
Using the TouchPad on page 21.
NOTE: Your computer may look slightly different from the illustration in this section.
Top 5
Component Description
(1) TouchPad light
(2) Caps lock light On: Caps lock is on.
(3) Power light
(4) Wireless light
Off: TouchPad is on.
●
Amber: TouchPad is off.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
White: An integrated wireless device, such as a wireless local
●
area network (WLAN) device and/or a Bluetooth® device, is
on.
Amber: All wireless devices are off.
●
6 Chapter 2 Getting to know your computer
Button and speakers
NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) Speaker grill Two integrated speakers produce sound.
(2) Power button*
*This table describes factory settings. For information about changing factory settings, press f1 to open Help and Support.
When the computer is off, press the button to turn on the
●
computer.
When the computer is on, press the button briefly to initiate
●
Sleep.
When the computer is in the Sleep state, press the button
●
briefly to exit Sleep.
When the computer is in Hibernation, press the button briefly
●
to exit Hibernation.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Security > Power Options.
Top 7
Keys
NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) esc key Displays system information when pressed in combination with the
fn key.
(2) Send e-mail key Opens a new e-mail in your default e-mail client.
(3) Media application key Launches CyberLink PowerDVD.
(4) Web browser key Launches your default web browser.
(5) Print key Sends the currently-active document to the default printer.
(6) Calculator key Launches the calculator application.
(7) fn key Displays system information when pressed in conjunction with the
(8) Windows logo key Displays the Windows® Start menu.
(9) Windows applications key Displays a shortcut menu for items where the cursor is positioned.
(10) Action keys Execute frequently-used system actions.
esc key.
Refer to Using the keyboard on page 19 for information about using action keys.
8 Chapter 2 Getting to know your computer
Right side
NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) Optical drive (select models only) Reads and writes to an optical disc.
(2) Optical drive light (select models only) Blinking: The optical drive is being accessed.
(3) USB port Connects an optional USB device.
(4) AC adapter light
(5) Power connector Connects an AC adapter.
(6) Security cable slot Attaches an optional security cable to the computer.
Blinking white: The computer is in Sleep mode.
●
White: The computer is connected to external power.
●
Amber: The computer is charging.
●
Off: The computer is not connected to external power.
●
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
Right side 9
Left side
NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) External monitor port Connects an external VGA monitor or projector.
(2) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(3) RJ-45 (network) jack Connects a network cable.
(4) USB ports (2) Connect an optional USB device.
(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
(6) Audio-out (headphone) jack Produces sound when connected to optional powered stereo
(7) Drive light On: The hard drive is in use.
microphone, or monaural microphone.
speakers, headphones, earbuds, a headset, or television audio.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For
additional safety information, refer to the Regulatory, Safety, and
Environmental Notices.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
10 Chapter 2 Getting to know your computer
Display
Component Description
(1) Internal microphone (select models only) Records sound.
(2) Webcam (select models only) Records video and captures still photographs.
(3) Webcam light (select models only) On: The webcam is in use.
Display 11
Wireless antennas
Your computer model has two antennas that send and receive signals from one or more wireless
devices. These antennas are not visible from the outside of the computer.
NOTE: For optimal transmission, keep the areas immediately around the antennas (shown in the
previous illustration) free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These notices are located in Help and Support.
12 Chapter 2 Getting to know your computer
Bottom
Component Description
(1) Battery bay Holds the battery.
(2) Vents (4) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(3) Battery release latch Releases the battery from the battery bay.
(4) Memory module compartment Contains the two memory module slots.
(5) Hard drive bay Holds the hard drive.
Bottom 13
Additional hardware
Component Description
(1) Power cord* Connects an AC adapter to an AC outlet.
(2) AC adapter Converts AC power to DC power.
(3) Battery* Powers the computer when the computer is not plugged into
external power.
*Batteries and power cords vary in appearance by region and country.
14 Chapter 2 Getting to know your computer
3Networking
Using an Internet service provider (ISP)
●
Connecting to a wireless network
●
NOTE: Internet hardware and software features vary depending on computer model and your location.
Your computer may support one or both of the following types of Internet access:
Wireless—For mobile Internet access, you can use a wireless connection. Refer to
●
an existing WLAN on page 16 or Setting up a new WLAN network on page 17.
Wired—You can access the Internet by connecting to a wired network. For information on
●
connecting to a wired network, refer to the HP Notebook Reference Guide.
Connecting to
15
Using an Internet service provider (ISP)
Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to
purchase Internet service and a modem. The ISP will help set up the modem, install a network cable to
connect your wireless computer to the modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and password to access the Internet. Record this information
and store it in a safe place.
The following features will help you set up a new Internet account or configure the computer to use an
existing account:
Internet Services & Offers (available in some locations)—This utility assists with signing up for
●
a new Internet account and configuring the computer to use an existing account. To access this
utility, select Start > All Programs > Online Services > Get Online.
ISP-provided icons (available in some locations)—These icons may be displayed either
●
individually on the Windows desktop or grouped in a desktop folder named Online Services. To
set up a new Internet account or configure the computer to use an existing account, double-click
an icon, and then follow the on-screen instructions.
Windows Connect to the Internet Wizard—You can use the Windows Connect to the Internet
●
Wizard to connect to the Internet in any of these situations:
You already have an account with an ISP.
◦
You do not have an Internet account and want to select an ISP from the list provided within
◦
the wizard. (The list of ISP providers is not available in all regions.)
You have selected an unlisted ISP, and the ISP has provided you with information such as a
◦
specific IP address and POP3 and SMTP settings.
To access the Windows Connect to the Internet Wizard and instructions for using it, select Start
> Help and Support, and then type Connect to the Internet wizard in the Search box.
NOTE: If you are prompted within the wizard to choose between enabling or disabling Windows
Firewall, choose to enable the firewall.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with the following wireless device:
Wireless local area network (WLAN) device
●
For more information on wireless technology and connecting to a wireless network, refer to the HP
Notebook Reference Guide and information and website links provided in Help and Support.
Connecting to an existing WLAN
1. Turn on the computer.
2. Be sure that the WLAN device is on.
3. Click the network icon in the notification area, at the far right of the taskbar.
4. Select a network to connect to.
16 Chapter 3 Networking
5. Click Connect.
6. If required, enter the security key.
Setting up a new WLAN network
Required equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an
●
Internet service provider (ISP)
A wireless router (purchased separately) (2)
●
Your new wireless computer (3)
●
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type of
modem you have.
NOTE: When setting up a wireless connection, be sure that your computer and wireless router are
synchronized. To synchronize your computer and wireless router, turn your computer and wireless
router off and then back on.
The illustration shows an example of a completed WLAN network installation that is connected to the
Internet. As your network grows, additional wireless and wired computers can be connected to the
network to access the Internet.
Connecting to a wireless network 17
Configuring a wireless router
For help in setting up a WLAN, refer to the information provided by your router manufacturer or your
ISP.
The Windows operating system also provides tools to help you set up a new wireless network. To use
the Windows tools to set up your network, select Start > Control Panel > Network and Internet >
Network and Sharing Center > Set up a new connection or network > Set up a new network. Then
follow the on-screen instructions.
NOTE: It is recommended that you initially connect your new wireless computer to the router by using
the network cable provided with the router. When the computer successfully connects to the Internet,
you can disconnect the cable, and then access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always turn on security features to protect your
network from unauthorized access.
For information on protecting your WLAN, refer to the HP Notebook Reference Guide.
18 Chapter 3 Networking
4 Keyboard and pointing devices
Using the keyboard
●
Using pointing devices
●
Using the keyboard
The icons on the f1 through f12 keys represent the action key functions.
NOTE: Depending on the program you are using, pressing fn and one of the action keys opens a
specific shortcut menu within that program.
The action key feature is enabled at the factory. If you disable this feature in the Setup Utility, you will
need to press fn and an action key to activate the assigned function.
Function Action key or hotkey
fn+esc Press fn+esc (1) and (2) to display information about system hardware components and the system
BIOS (basic input-output system) version number.
Press f1 to open Help and Support, which provides information about your Windows operating system
and computer, answers to questions, tutorials, and updates to your computer. Help and Support also
provides checkups for computer functionality, automated and interactive troubleshooting, repair
solutions, system recovery procedures, and links to support.
Using the keyboard 19
Function Action key or hotkey
Press and hold f2 to decrease the screen brightness level incrementally.
Press and hold f3 to increase the screen brightness level incrementally.
Press f4 to switch the screen image among display devices connected to the computer. For example,
if a monitor is connected to the computer, pressing this key alternates the screen image from the
computer display to the monitor display to simultaneous display on both the computer and the monitor.
Most external monitors receive video information from the computer using the external VGA video
standard. The f4 key can also alternate images among other devices that are receiving video
information from the computer.
Press f5 to play the previous track of a CD or the previous section of a DVD or a BD
Press f6 to play, pause, or resume a track of an audio CD or a section of a DVD or a BD.
Press f7 to stop the audio playback of a CD, a DVD, or a BD.
Press f8 to play the next track of an audio CD or the next section of a DVD or BD.
Press and hold f9 to decrease speaker volume incrementally.
Press and hold f10 to increase speaker volume incrementally.
Press f11 to mute or restore speaker sound.
Press f12 to turn the wireless feature on or off.
NOTE: This key does not establish a wireless connection. To establish a wireless connection, a
wireless network must also be set up.
Refer to (2) through (6) in Keys on page 8 for information on using the application quick-launch keys.
20 Chapter 4 Keyboard and pointing devices
Using pointing devices
NOTE: In addition to the pointing devices included with your computer, you can use an external USB
mouse (purchased separately) by connecting it to one of the USB ports on the computer.
Setting pointing device preferences
Use Mouse Properties in Windows to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device
representing your computer, and select Mouse settings.
Using the TouchPad
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Use the left and right TouchPad buttons like the buttons on an external mouse. To scroll up and down
using the TouchPad vertical scroll zone, slide your finger up or down over the lines.
NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the TouchPad
before moving it to the scroll zone. Simply sliding your finger from the TouchPad to the scroll zone does
not activate the scrolling function.
Turning the TouchPad on and off
To turn the TouchPad on and off, quickly double-tap the TouchPad off indicator. When the TouchPad
light is amber, the TouchPad is off.
Using pointing devices 21
Navigating
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Selecting
Use the left and right TouchPad buttons like the corresponding buttons on an external mouse.
22 Chapter 4 Keyboard and pointing devices
Using TouchPad gestures
The TouchPad supports a variety of TouchPad gestures, which are disabled by default. To activate the
TouchPad gestures, place two fingers on the TouchPad as described in the following sections.
To enable or disable TouchPad gestures:
1.
Double-click the Synaptics icon
2. Select or clear the Disable gestures check box.
3. To enable or disable a specific gesture, select Start > Control Panel > Hardware and Sound >
Mouse > Device Settings > Settings, and then select or clear the check box next to the gesture
you want to enable or disable.
Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers
slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right
motion.
NOTE: Scrolling speed is controlled by finger speed.
in the notification area at the far right of the taskbar.
Using pointing devices 23
Pinching/Zooming
Pinching allows you to zoom in or out on images or text.
Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
●
Zoom out by placing two fingers apart on the TouchPad, and then moving them together.
●
Rotating
Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad
zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o’clock
to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12 o’clock.
NOTE: Rotating must be done within the TouchPad zone.
24 Chapter 4 Keyboard and pointing devices
5 Maintenance
Inserting or removing the battery
●
Replacing or upgrading the hard drive
●
Adding or replacing memory modules
●
Updating programs and drivers
●
Routine care
●
Inserting or removing the battery
NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide.
To insert the battery:
Insert the battery (1) into the battery bay (2) until it is seated.
▲
The battery release latch (3) automatically locks the battery into place.
To remove the battery:
Inserting or removing the battery 25
CAUTION: Removing a battery that is the sole power source for the computer can cause loss of
information. To prevent loss of information, save your work and initiate Hibernation or shut down the
computer through Windows before removing the battery.
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery release latch (1) to release the battery
3. Pivot the battery (2) upward and remove it (3) from the computer.
26 Chapter 5 Maintenance
Replacing or upgrading the hard drive
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the
hard drive while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
Removing the hard drive
To remove the hard drive:
1. Save your work.
2. Shut down the computer and close the display.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface.
6. Remove the battery from the computer.
7. With the hard drive bay toward you, loosen the two hard drive cover screws (1).
8. Lift the left side of the hard drive cover (2), then lift the cover up and to the left (3) and remove it.
9. Remove the three screws (1) that secure the hard drive to the computer.
10. Grasp the tabs (2) on the hard drive, and then disconnect the hard drive cable (3) from the system
board.
Replacing or upgrading the hard drive 27
11. Remove the hard drive (4) from the hard drive bay.
Installing the hard drive
To install the hard drive:
1. Grasp the tabs (1) on the hard drive and lower the hard drive (2) into the hard drive bay, then press
down on the hard drive to be sure that the drive is firmly seated.
2. Connect the hard drive cable (3) to the system board, and then replace the three screws (4) that
secure the hard drive to the computer.
3. Align the tabs (1) on the hard drive cover with the notches on the computer.
4. Close the cover (2).
28 Chapter 5 Maintenance
5. Tighten the hard drive cover screws (3).
6. Replace the battery.
7. Turn the computer right-side up.
8. Reconnect external power and external devices.
9. Turn on the computer.
Replacing or upgrading the hard drive 29
Adding or replacing memory modules
The computer has one memory module compartment, which is located on the bottom of the computer.
The memory capacity of the computer can be upgraded by adding a memory module to the vacant
expansion memory module slot or by upgrading the existing memory module in the primary memory
module slot.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord
and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any
procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
NOTE: To use a dual-channel configuration when adding a second memory module, be sure that both
memory modules are identical.
To add or replace a memory module:
1. Save your work.
2. Shut down the computer and close the display.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing
the power button. Then shut down the computer through the operating system.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface.
6. Remove the battery from the computer.
7. Loosen the memory module compartment screws (1).
8. Lift the memory module compartment cover (2) away from the computer.
30 Chapter 5 Maintenance
9. If you are replacing a memory module, remove the existing memory module:
a. Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory
module slot.
c. To protect a memory module after removal, place it in an electrostatic-safe container.
10. Insert a new memory module:
CAUTION: To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module, and do not bend the memory module.
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
b. With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
Adding or replacing memory modules 31
c. Gently press the memory module (3) down, applying pressure to both the left and right edges
of the memory module, until the retention clips snap into place.
11. Align the tabs (1) on the memory module compartment cover with the notch on the computer.
12. Close the cover (2).
13. Tighten the memory module compartment screws (3).
14. Replace the battery.
15. Turn the computer right-side up.
16. Reconnect external power and external devices.
17. Turn on the computer.
32 Chapter 5 Maintenance
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis with the latest versions.
http://www.hp.com/support to download the latest versions. You can also register to receive
Go to
automatic update notifications when they become available.
Routine care
Cleaning the display
CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or
chemicals on the display.
To remove smudges and lint, frequently clean the display with a soft damp, lint-free cloth. If the screen
requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.
Cleaning the TouchPad and keyboard
Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,
clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.
WARNING! To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on
the keyboard surface.
Clean the keyboard regularly to prevent keys from sticking, and to remove dust, lint, and particles that
can become trapped beneath the keys. A can of compressed air with a straw extension can be used to
blow air around and under the keys to loosen and remove debris.
Updating programs and drivers 33
6 Backup and recovery
Recovery discs
●
Performing a system recovery
●
Backing up your information
●
Recovery after a system failure is as good as your most recent backup. HP recommends that you create
recovery discs immediately after software setup. As you add new software and data files, you should
continue to back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and HP Recovery Manager software are designed to help you
with the following tasks for safeguarding your information and restoring it in case of a computer
failure:
Creating a set of recovery discs (Recovery Manager software feature)
●
Backing up your information
●
Creating system restore points
●
Recovering a program or driver
●
Performing a full system recovery (from the partition or recovery discs)
●
NOTE: Recovery discs have been included if your computer does not have a partition. Use these
discs to recover your operating system and software. To check for the presence of a recovery
partition, click Start, right-click Computer, click Manage, and then click Disk Management. If the
partition is present, an HP Recovery drive is listed in the window.
Recovery discs
HP recommends that you create recovery discs to be sure that you can restore your computer to its
original factory state if the hard drive fails, or if for any reason you cannot recover using the recovery
partition tools. Create these discs after setting up the computer for the first time.
Handle these discs carefully and keep them in a safe place. The software allows the creation of only
one set of recovery discs.
34 Chapter 6 Backup and recovery
Guidelines:
Purchase high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. DVDs and BDs
●
have a much higher storage capacity than CDs. If you use CDs, up to 20 discs may be required,
whereas only a few DVDs or BDs are required.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with Recovery Manager software.
The computer must be connected to AC power during this process.
●
Only one set of recovery discs can be created per computer.
●
Number each disc before inserting it into the optical drive.
●
If necessary, you can exit the program before you have finished creating the recovery discs. The
●
next time you open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation.
2. Follow the on-screen instructions.
Performing a system recovery
Recovery Manager software allows you to repair or restore the computer to its original factory state.
Recovery Manager works from recovery discs or from a dedicated recovery partition (select models
only) on the hard drive.
Note the following when performing a system recovery:
You can recover only files that you have previously backed up. HP recommends that you use HP
●
Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up
the computer.
Windows has its own built-in repair features, such as System Restore. If you have not already tried
●
these features, try them before using Recovery Manager.
Recovery Manager recovers only software that was preinstalled at the factory. Software not
●
provided with this computer must be downloaded from the manufacturer's website or reinstalled
from the disc provided by the manufacturer.
Recovering using the dedicated recovery partition (select models only)
On some models, you can perform a recovery from the partition on the hard drive, accessed by clicking
Start or pressing the f11 key. This type of recovery restores the computer to its factory condition without
using recovery discs.
Performing a system recovery 35
To restore the computer from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
Select Start > All Programs > Recovery Manager > Recovery Manager.
●
– or –
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
●
Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11 (HP
Recovery)” message is displayed on the screen.
2. Click System Recovery in the Recovery Manager window.
3. Follow the on-screen instructions.
Recovering using the recovery discs
1. If possible, back up all personal files.
2. Insert the first recovery disc into the optical drive on your computer, and then restart the computer.
3. Follow the on-screen instructions.
Backing up your information
You should back up your computer files on a regular schedule to maintain a current backup. You can
back up your information to an optional external hard drive, a network drive, or discs. Back up your
system at the following times:
At regularly scheduled times
●
NOTE: Set reminders to back up your information periodically.
Before the computer is repaired or restored
●
Before you add or modify hardware or software
●
Guidelines:
Create system restore points using the Windows System Restore feature, and periodically copy
●
them to an optical disc or an external hard drive. For more information on using system restore
points, refer to
Store personal files in the Documents library and back up this folder periodically.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.
●
The screen shot can be a time-saver if you have to reset your preferences.
Using system restore points on page 37.
Using Windows Backup and Restore
Windows Backup and Restore allows you to back up individual files or back up the entire computer
image.
36 Chapter 6 Backup and recovery
Guidelines:
Be sure that the computer is connected to AC power before you start the backup process.
●
Allow enough time to complete the backup process. Depending on file sizes, it may take over an
●
hour.
To create a backup:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to schedule and create a backup.
NOTE: Windows includes the User Account Control feature to improve the security of the computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
Using system restore points
A system restore point allows you to save and name a snapshot of your hard drive at a specific point in
time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
You also can create additional restore points to provide increased protection for your files and settings.
When to create restore points
Before you add or extensively modify software or hardware
●
Periodically, whenever the computer is functioning optimally
●
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
Backing up your information 37
7 Customer support
Contacting customer support
●
Labels
●
Contacting customer support
If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and
Support does not address your questions, you can contact HP Customer Support at:
go/contactHP.
NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
http://www.hp.com/
Chat online with an HP technician.
●
NOTE: When technical support chat is not available in a particular language, it is available in
English.
E-mail HP Customer Support.
●
Find HP Customer Support worldwide telephone numbers.
●
Locate an HP service center.
●
38 Chapter 7 Customer support
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
●
Serial number label—Provides important information, including the following:
Component
(1)
(2) Serial number (s/n)
(3) Part number/Product number (p/n)
(4) Warranty period
(5) Model description
Product name
Have this information available when you contact technical support. The serial number label is
affixed inside the battery bay.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
●
affixed inside the battery bay.
Wireless certification label or labels (select models only)—Provide information about optional
●
wireless devices and the approval markings of some of the countries or regions in which the devices
have been approved for use. If your computer model includes one or more wireless devices, one
or more certification labels are included with your computer. You may need this information when
traveling internationally. Wireless certification labels are affixed inside the battery bay.
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
●
Product Key to update or troubleshoot the operating system. The Microsoft Certificate of
Authenticity is located on the bottom of the computer.
Labels 39
8 Specifications
Input power
●
Operating environment
●
Input power
The power information in this section may be helpful if you plan to travel internationally with the computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC
power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a
standalone DC power source, it should be powered only with an AC adapter or a DC power source
supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications.
Input power Rating
Operating voltage and current 18.5 V dc @ 3.5 A - 65W
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE: The computer operating voltage and current can be found on the system regulatory label inside
the battery bay of the computer.
Operating environment
Factor Metric U.S.
Temperature
Operating (writing to optical disc)
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating
Nonoperating 5% to 95% 5% to 95%
5°C to 35°C 41°F to 95°F
10% to 90% 10% to 90%
Maximum altitude (unpressurized)
40 Chapter 8 Specifications
Operating -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
Operating environment 41
Index
A
AC adapter light, identifying 9
AC adapter, identifying 14
action keys
identifying 8
antennas 12
applications key, Windows 8
audio-in (microphone) jack,
identifying 10
audio-out (headphone) jack,
identifying 10
B
backing up
customized window, toolbar,
and menu bar settings 36
personal files 36
battery bay 39
battery bay, identifying 13
battery release latch,
identifying 13
battery, identifying 14
battery, replacing 25
bays
battery 13
hard drive 13
Bluetooth label 39
buttons
power 7
TouchPad 5
C
caps lock light, identifying 6
compartments
memory module 13
components
additional hardware 14
bottom 13
display 11
left-side 10
right-side 9
top 5
connector, power 9
cord, power 14
D
drive light, identifying 10
drives
optical drive 9
E
esc key, identifying 8
external monitor port,
identifying 10
F
f11 36
fn key, identifying 8
full system recovery 34
H
hard drive
installing 28
light 10
removing 27
hard drive bay, identifying 13
headphone jack, identifying 10
I
input power 40
integrated webcam light,
identifying 11
integrated webcam,
identifying 11
internal microphones,
identifying 11
Internet connection setup 17
ISP, using 16
J
jacks
audio-in (microphone) 10
audio-out (headphone) 10
RJ-45 (network) 10
K
keys
action 8
esc 8
fn 8
Windows applications 8
Windows logo 8
L
labels
Bluetooth 39
regulatory 39
serial number 39
wireless certification 39
WLAN 39
latch, battery release 13
lights
caps lock 6
drive light 10
optical drive 9
power 6, 9
TouchPad 5
webcam 11
wireless 6
M
memory module
inserting 31
removing 31
replacing 30
memory module compartment
identifying 13
removing cover 30
replacing cover 32
42 Index
microphone jack, identifying 10
monitor port, external 10
mouse, external
setting preferences 21
O
operating environment 40
optical drive
identifying 9
light 9
P
pinching TouchPad gesture 24
pointing devices, setting
preferences 21
ports
external monitor 10
USB 9, 10
VGA 10
power button, identifying 7
power connector, identifying 9
power cord, identifying 14
power light, identifying 6
product name and number,
computer 39
R
recovering a program or driver 34
recovering from the dedicated
recovery partition 35
recovering from the recovery
discs 36
recovery discs 34
Recovery Manager 34, 35
recovery partition 34
recovery, system 35
regulatory information
regulatory label 39
wireless certification labels 39
restore points 37
RJ-45 (network) jack,
identifying 10
rotating TouchPad gesture 24
S
scrolling TouchPad gesture 23
security cable slot, identifying 9
serial number 39
setup of WLAN 17
slots
memory module 13
security cable 9
speakers, identifying 7
supported discs 35
system failure or instability 34
system recovery 35
system restore points 34, 37
T
TouchPad
buttons 5
identifying 5
light 5, 6
using 21
zone 5
TouchPad gestures
pinching 24
rotating 24
scrolling 23
zooming 24
traveling with the computer 39
U
USB port, identifying 9, 10
using system restore 37
V
vents, identifying 10, 13
VGA port 10
W
Windows applications key,
identifying 8
Windows logo key, identifying 8
wireless antennas 12
wireless certification label 39
wireless light, identifying 6
wireless network (WLAN)
connecting 16
device 39
equipment needed 17
label 39
protecting 18
wireless network, connecting 16
wireless router, configuring 18
wireless set up 17
Z
zooming TouchPad gesture 24
Index 43
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