HP 1000, Compaq Presario CQ45 Maintenance and Service Guide

HP 1000 Notebook PC and Compaq
Presario CQ45 Notebook PC

Maintenance and Service Guide

© Copyright 2012 Hewlett-Packard
Development Company, L.P.

AMD and Radeon are trademarks of
Advanced Micro Devices, Inc. Bluetooth is
a trademark owned by its proprietor and
used by Hewlett-Packard Company under
license. Intel, Celeron, Core, and Pentium
are trademarks of Intel Corporation in the
U.S. and other countries. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

First Edition: April 2012

Document Part Number: 681033-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 6

Front ..................................................................................................................................................... 6

Right side ............................................................................................................................................. 7

Left side ................................................................................................................................................ 8

Display ................................................................................................................................................ 10

Top ..................................................................................................................................................... 11

TouchPad .......................................................................................................................... 11

Lights ................................................................................................................................. 12

Buttons ............................................................................................................................... 13

Keys ................................................................................................................................... 14

Bottom ................................................................................................................................................ 15

3 Illustrated parts catalog ............................................................................................................................... 16

Service tag ......................................................................................................................................... 16

Computer major components ............................................................................................................. 18

Display assembly subcomponents ..................................................................................................... 22

Mass storage devices ......................................................................................................................... 24

Plastics Kit .......................................................................................................................................... 26

Miscellaneous parts ............................................................................................................................ 27

Sequential part number listing ............................................................................................................ 28

4 Removal and replacement procedures ....................................................................................................... 31

Preliminary replacement requirements ............................................................................................... 31

Tools required .................................................................................................................... 31

Service considerations ....................................................................................................... 31

Plastic parts ....................................................................................................... 31

Cables and connectors ..................................................................................... 31

Drive handling ................................................................................................... 32

Grounding guidelines ......................................................................................................... 32

v

Electrostatic discharge damage ........................................................................ 32

Packaging and transporting guidelines ............................................. 34

Component replacement procedures ................................................................................................. 36

Service tag ......................................................................................................................... 36

Computer feet .................................................................................................................... 37

Battery ............................................................................................................................... 38

Display subcomponents (bezel, webcam, panel) .............................................................. 39

WLAN module .................................................................................................................... 46

Memory module ................................................................................................................. 48

Hard drive .......................................................................................................................... 50

RTC battery ....................................................................................................................... 53

Optical drive ....................................................................................................................... 54

Keyboard ........................................................................................................................... 56

Top cover ........................................................................................................................... 59

Power button board ........................................................................................................... 63

TouchPad button board ..................................................................................................... 65

Speakers ............................................................................................................................ 67

USB board ......................................................................................................................... 69

Power connector cable ...................................................................................................... 71

Display assembly ............................................................................................................... 73

System board ..................................................................................................................... 82

Optical drive cable ............................................................................................................. 85

Fan/heat sink assembly ..................................................................................................... 87

Processor ........................................................................................................................... 93

5 Using Setup Utility (BIOS) and System Diagnostics ................................................................................. 95

Starting Setup Utility (BIOS) ............................................................................................................... 95

Updating the BIOS ............................................................................................................................. 95

Determining the BIOS version ........................................................................................... 95

Downloading a BIOS update ............................................................................................. 96

Using System Diagnostics .................................................................................................................. 97

6 Specifications ................................................................................................................................................ 98

Computer specifications ..................................................................................................................... 98

14.0-inch display specifications .......................................................................................................... 99

Hard drive specifications .................................................................................................................. 100

7 Backing up, restoring, and recovering ..................................................................................................... 101

Creating backups ............................................................................................................................. 101

Creating recovery media to recover the original system .................................................. 101

vi

What you need to know ................................................................................... 101

Creating the recovery media .......................................................... 102

Creating system restore points ........................................................................................ 102

What you need to know ................................................................................... 102

Creating a system restore point ...................................................................... 102

Backing up system and personal information .................................................................. 103

Tips for a successful backup ........................................................................... 103

What you need to know ................................................................................... 103

Creating a backup using Windows Backup and Restore ................................ 104

Restore and recovery ....................................................................................................................... 105

Restoring to a previous system restore point .................................................................. 105

Restoring specific files ..................................................................................................... 105

Restoring specific files using Windows Backup and Restore .......................... 105

Recovering the original system using HP Recovery Manager ......................................... 105

What you need to know ................................................................................... 105

Recovering using HP Recovery partition (select models only) ....................... 106

Recovering using the recovery media ............................................................. 106

Changing the computer boot order ................................................. 107

8 Power cord set requirements .................................................................................................................... 108

Requirements for all countries .......................................................................................................... 108

Requirements for specific countries and regions ............................................................................. 109

9 Recycling ..................................................................................................................................................... 111

Battery .............................................................................................................................................. 111

Display .............................................................................................................................................. 111

Index ................................................................................................................................................................. 117

vii

viii

1 Product description

Category Description Computer models

equipped with an
AMD processor

Product name Compaq Presario CQ45 Notebook PC √

HP 1000 Notebook PC √√

Processors AMD E2-1800 1.70-GHz processor (1333-MHz memory

speed, dual core, 18 W)

NOTE: This processor is not available on computer models

equipped with Windows 7 Starter 32 operating system.

AMD E1-1200 1.40-GHz processor (1066-MHz memory

speed, dual core, 18 W)

NOTE: This processor is not available on computer models

equipped with Windows 7 Starter 32 operating system.

AMD E450 1.65-GHz processor (1333-MHz memory speed,

1.0-MB L2 cache, dual core, 18 W)

AMD E300 1.30-GHz processor (1066-MHz memory speed,

1.0-MB L2 cache, dual core, 18 W)

Intel Core i3-3110M 2.40-GHz processor (1600-MHz memory

speed, 3.0-MB L3 cache, dual core, 35 W)

NOTE: This processor is not available on computer models

equipped with Windows 7 Starter 32 operating system or
computer models equipped with discrete graphics.

√

√

√

√

√

Computer models
equipped with an
Intel processor

Intel Core i3-2370M 2.40-GHz processor (1333-MHz memory

speed, 3.0-MB L3 cache, dual core, 35 W)

NOTE: This processor is not available on computer models

equipped with Windows 7 Starter 32 operating system.

Intel Core i3-2350M 2.30-GHz processor (1333-MHz memory

speed, 3.0-MB L3 cache, dual core, 35 W)

NOTE: This processor is not available on computer models

equipped with Windows 7 Starter 32 operating system.

Intel Core i3-2330M 2.20-GHz processor (1333-MHz memory

speed, 3.0-MB L3 cache, dual core, 35 W)

NOTE: This processor is not available on computer models

equipped with Windows 7 Starter 32 operating system.

√

√

√

1

Category Description Computer models

equipped with an
AMD processor

Computer models
equipped with an
Intel processor

Intel Pentium B970 2.30-GHz processor (1333-MHz memory

speed, 2.0-MB L3 cache, dual core, 35 W)

NOTE: This processor is not available on computer models

equipped with Windows 7 Starter 32 operating system.

Intel Pentium B950 2.10-GHz processor (1333-MHz memory

speed, 2.0-MB L3 cache, dual core, 35 W)

NOTE: This processor is not available on computer models

equipped with Windows 7 Starter 32 operating system.

Intel Celeron B820 1.7-GHz processor (1333-MHz memory

speed, 2.0-MB L3 cache, dual core, 35 W)

Chipset AMD A68M fusion controller hub (FCH) √

Intel HM75 Express Chipset (Core i5/i3 processors only)

Intel HM70 Express Chipset (Pentium/Celeron processors
only)

Graphics Switchable discrete graphics:

AMD Radeon HD 7450M Graphics with 1024-MB of

dedicated video memory (128Mx16 DDR3 900-MHz x 4 PCs;
supports DirectX 11)

NOTE: This graphics solution is not available on computer

models equipped with Windows 7 Starter operating system.

√

√

√

√

√

UMA graphics:

AMD Radeon HD 7340 Graphics (on computer models

equipped with an AMD E2-1800 processor; supports DirectX

11)

AMD Radeon HD 7310 Graphics (on computer models
equipped with an AMD E1-1200 processor; supports DirectX

11)

AMD Radeon HD 6320 Discrete-Class Graphics (on
computer models equipped with an AMD E450 processor;
supports DirectX 11)

AMD Radeon HD 6310 Discrete-Class Graphics (on
computer models equipped with an AMD E300 processor;
supports DirectX 11)

Intel HD Graphics 4000 (on computer models equipped with

an Intel Core i5-3210M or i3-3110M processor; supports
DirectX 11)

Intel HD Graphics 3000 (on computer models equipped with
an Intel Core i3-2370M or i3-2350M processor; supports
DirectX 10)

Intel HD Graphics (on computer models equipped with an
Intel Pentium or Celeron processor; supports DirectX 10)

√

√

2 Chapter 1 Product description

Category Description Computer models

equipped with an
AMD processor

Computer models
equipped with an
Intel processor

Panel 35.6-cm (14.0-in), high-definition (HD), light-emitting diode

(LED), SVA BrightView (1366×768) display; typical
brightness: 200 nits

Supports 16:9 ultra wide aspect ratio

Memory 2 customer-accessible/upgradable memory module slots √√

Supports dual-channel memory √

Supports up to 8192 GB of system RAM √√

DDR3/1600-MHz √

DDR3/1333-MHz (DDR3/1600-MHz downgraded to

DDR3/1066-MHz (DDR3/1600-MHz downgraded to

Supports the following configurations:

DDR3/1333-MHz)

DDR3/1066-MHz)

● 8192-MB total system memory (4096×2; not supported

on a 32-bit operating system)

6144-MB total system memory (4096×1 + 2048×1; not

●

supported on a 32-bit operating system)

4096-MB total system memory (4096×1 or 2048×2; not

●

supported with Windows 7 Starter 32 operating system)

√√

√√

√

√√

2048-MB total system memory (2048×1)

●

Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and

Customer-accessible √√

Serial ATA √√

Supports the following hard drives:

Optical drive Fixed √√

Serial ATA √√

12.7-mm tray load √√

DVD±RW and CD-RW Super Multi Double-Layer Combo

Audio/video Single digital microphone √√

HD audio √√

7.0-mm (.28-in) thicknesses

640-GB, 5400-rpm, 9.5-mm (not supported with

●

Windows 7 Starter OS)

500-GB, 5400-rpm, 9.5-mm or 7.0-mm

●

320-GB, 5400-rpm, 9.5-mm or 7.0-mm

●

Drive

√√

√√

√√

Altec Lansing speakers √√

3

Category Description Computer models

equipped with an
AMD processor

Supports Microsoft Premium requirements √√

Computer models
equipped with an
Intel processor

HP VGA webcam (fixed, no tilt with activity LED, 640×480 by

Ethernet Integrated 10/100 network interface card (NIC) √√

Wireless Integrated wireless local area network (WLAN) options by

One or two WLAN antennas built into display assembly √√

External media
card

24 frames per second

way of wireless module

Support for the following WLAN formats:

● Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter

● Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012

Bluetooth 4.0 Combo Adapter

Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702

●

Bluetooth 4.0 Combo Adapter

Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n

●

1x1 PCIe HMC

HP Multi-Format Digital Media Reader supports the following
digital card formats:

● Secure Digital (SD) Memory Card

Secure Digital Extended Capacity (SDxC) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

√√

√√

√√

√√

● Ultra High Speed MultiMediaCard (UHS/MMC)

Ports 3-pin AC power √√

Audio-in (microphone) √√

Audio-out (headphone) √√

HDMI version 1.4 supporting 1920 ×1200 @ 60Hz √√

RJ-45 (Ethernet, includes link and activity lights) √√

USB 2.0 (3 ports) √√

VGA (Dsub 15 pin) supporting 2048×1536 external resolution

VGA (Dsub 15 pin) supporting 2048×1536 external resolution

Keyboard/
pointing
devices

TouchPad with multi-touch gestures, 2-finger scrolling, and

Taps enabled by default √√

@ 60 Hz, hot plug and unplug and auto-detection for correct
output to wide-aspect vs. standard aspect video

@ 75 Hz, hot plug and unplug and auto-detection for correct
output to wide-aspect vs. standard aspect video

Full-size textured pocket keyboard √√

pinch-zoom enabled

√

√

√√

4 Chapter 1 Product description

Category Description Computer models

equipped with an
AMD processor

Computer models
equipped with an
Intel processor

Power
requirements

90-W PFC RC V HP Smart AC adapter with localized cable

90-W PFC RC V EM HP Smart AC adapter with localized

For computer systems with UMA graphics:

65-W RC V HP Smart AC adapter with localized cable plug

65-W RC V EM HP Smart AC adapter with localized cable

Support for the following batteries:

Security Security cable slot √√

Operating
system

For computer systems with discrete graphics:

plug support (3-wire plug with ground pin, supports 3-pin
DC connector; for use in all countries except China and India)

cable plug support (3-wire plug with ground pin, supports 3­pin DC connector; for use in China and India only)

support (3-wire plug with ground pin, supports 3-pin
DC connector; for use in all countries except China and India)

plug support (3-wire plug with ground pin, supports 3-pin
DC connector; for use in China and India only)

● 6-cell, 55-Whr, 2.55-Ah Li-ion battery

● 6-cell, 47-Whr, 2.20-Ah Li-ion battery

Preinstalled:

● Windows 7 Professional (64-bit)

√

√

√√

√√

√√

√√

● Windows 7 Home Premium (64-bit)

● Windows 7 Home Basic (64-bit)

Windows 7 Starter (32-bit, not supported on computer

●

models equipped with a 640-GB hard drive)

SUSE Linux

●

FreeDOS

●

Serviceability End-user replaceable parts:

● AC adapter

● Battery

● Hard drive

Memory modules (2)

●

Optical drive

●

WLAN module

●

√√

5

2 External component identification

Front

Component Description

Speakers (2) Produce sound.

6 Chapter 2 External component identification

Right side

Component Description

(1) Optical drive Reads an optical disc.

(2) Optical drive light ● Green: The optical drive is being accessed.

(3) Optical drive eject button Releases the disc tray.

NOTE: On select models, the optical drive also writes to

an optical disc.

Off: The optical drive is idle.

●

(4)

(5)

(6) Power connector Connects an AC adapter.

(7) Security cable slot Attaches an optional security cable to the computer.

USB 2.0 ports (2) Connect optional USB devices.

AC adapter light ● White: The AC adapter is connected and the battery is

charged.

Amber: The AC adapter is connected and the battery

●

is charging.

Off: The computer is using DC power.

●

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being
mishandled or stolen.

Right side 7

Left side

Component Description

(1)

(2) Vent Enables airflow to cool internal components.

(3)

(4)

(5) USB 2.0 port Connects an optional USB device.

(6)

(7)

External monitor port Connects an external VGA monitor or projector.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.

RJ-45 (network) jack Connects a network cable.

HDMI port Connects an optional video or audio device, such as a high-

definition television, or any compatible digital or audio device.

Audio-in (microphone) jack Connects an optional computer headset microphone, stereo

array microphone, or monaural microphone.

Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,

earbuds, a headset, or a television audio cable.

WARNING! To reduce the risk of personal injury, adjust the

volume before using headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety and
Environmental Notices.

NOTE: When a device is connected to a headphone jack,

the computer speakers are disabled.

(8)

Digital Media Slot Supports the following digital card formats:

8 Chapter 2 External component identification

● Secure Digital (SD) Memory Card

Secure Digital Extended Capacity (SDxC) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

● Ultra High Speed MultiMediaCard (UHS/MMC)

Component Description

(9)

(10)

Hard drive light

Power light

Blinking white: The hard drive is being accessed.

●

White: The computer is on.

●

● Blinking white: The computer is in the Sleep state, which

is an energy-saving mode. The computer shuts off
power to the display and other unneeded components.

● Off: The computer is off or in Hibernation. Hibernation is

an energy-saving mode that uses the least amount of
power.

Left side 9

Display

Component Description

(1) Internal display switch Turns off the display and initiates Sleep if the display is closed

(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

(3) Internal microphone Records sound.

(4) Webcam Records video, captures still photographs, and allows video

(5) Webcam light On: The webcam is in use.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.

while the power is on.

NOTE: The internal display switch is not visible from the

outside of the computer.

local area networks (WLANs).

conferences and online chat by means of streaming video.

To use the webcam, select Start > All Programs >
Communication and Chat > CyberLink YouCam.

10 Chapter 2 External component identification

Top

TouchPad

Component Description

(1) TouchPad on/off button Turns the TouchPad on or off.

(2) TouchPad light

(3) TouchPad zone Moves the on-screen pointer and selects or activates items

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

On: The TouchPad is off.

●

● Off: The TouchPad is on.

on the screen.

Top 11

Lights

Component Description

(1) Caps lock light On: Caps lock is on, which switches the keys to all capital

(2)

(3)

Power light ● White: The computer is on.

Wireless light ● White: An integrated wireless device, such as a

letters.

Blinking white: The computer is in the Sleep state,

●

which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.

Off: The computer is off or in Hibernation. Hibernation

●

is an energy-saving mode that uses the least amount
of power.

wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.

● Amber: All wireless devices are off.

12 Chapter 2 External component identification

Buttons

Component Description

Power button ● When the computer is off, press the button to turn on

the computer.

When the computer is on, press the button briefly to

●

initiate Sleep.

When the computer is in the Sleep state, press the

●

button briefly to exit Sleep.

● When the computer is in Hibernation, press the button

down briefly to exit Hibernation.

If the computer has stopped responding and Microsoft®
Windows® shutdown procedures are ineffective, press and
hold the power button down for at least 5 seconds to turn
off the computer.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options,
or refer to the user guides included with your computer.

Top 13

Keys

Component Description

(1) esc key Displays system information when pressed in combination

(2) fn key Displays system information when pressed in combination

(3)

(4) Action keys Execute frequently used system functions.

(5)

Windows logo key Displays the Windows Start menu.

Windows applications key Displays a shortcut menu for items beneath the cursor.

with the fn key.

with the esc key.

14 Chapter 2 External component identification

Bottom

Component Description

(1) Battery bay Holds the battery.

(2) Vents (3) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.

(3)

(4)

(5)

Battery release latch Releases the battery from the battery bay.

Wireless and memory module
compartment

Hard drive bay Contains the hard drive.

Contains the wireless and memory modules.

CAUTION: To prevent an unresponsive system, replace the

wireless module only with a wireless module authorized for use in
the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact support through Help and
Support.

Bottom 15

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.

Item Description Function

(1) Product name This is the product name affixed to the front of the computer.

(2) Serial number This is an alphanumeric identifier that is unique to each product.

(3) Product part number This number provides specific information about the product's hardware

16 Chapter 3 Illustrated parts catalog

components. The part number helps a service technician to determine
what components and parts are needed.

Item Description Function

(4) Warranty period This number describes the duration of the warranty period for

(5) Model description (select models only) This is the alphanumeric identifier used to locate documents, drivers, and

the computer.

support for the computer.

Service tag 17

Computer major components

Item Component Spare part number

(1) Display assembly (not spared)

NOTE: For display assembly spare part information, see

(2) Keyboard (includes keyboard cable):

18 Chapter 3 Illustrated parts catalog

Display assembly subcomponents on page 22.

Item Component Spare part number

For use in India 646125-D61

For use in Latin America 646125-161

For use in South Korea 646125-AD1

For use in Taiwan 646125-AB1

For use in Thailand 646125-281

For use in the United States 646125-001

(3) Power button board (includes cable) 685098-001

(4) Top cover (includes TouchPad):

For use with Compaq Presario CQ45 models: 685110-001

For use with HP 1000 models: 685109-001

(5) Speakers (includes left and right speakers and cable) 685106-001

(6) TouchPad button board (includes bracket and cables) 685099-001

(7) Fan/heat sink assembly (includes replacement thermal materials):

For use only with computer models equipped with an AMD processor 688281-001

For use only with computer models equipped with an Intel processor and a graphics

For use only with computer models equipped with an Intel processor and a graphics

Hard Drive Hardware Kit, includes: 685089-001

(8a) Hard drive cable

(8b) Hard drive bracket

Plastics Kit, includes: 685100-001

(9a) Hard drive compartment cover (includes one captive screw, secured by a C-clip)

(9b) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip)

NOTE: See

(10) Optical drive cable (includes cable bracket) 685084-001

(11) USB board (includes cable) 685097-001

(12) System board (includes replacement thermal materials):

For use only with computer models equipped with an AMD E2-1800 processor 688277-001

For use only with computer models equipped with an AMD E1-1200 processor 688278-001

For use only with computer models equipped with an AMD E450 processor 688280-001

subsystem with discrete video memory

subsystem with UMA video memory

Plastics Kit on page 26 for more Plastics Kit spare part information.

685087-001

685086-001

For use only with computer models equipped with an AMD E300 processor 688279-001

For use only with computer models equipped with an Intel Core i5 or i3 processor

and a graphics subsystem with discrete video memory

For use only with computer models equipped with an Intel Core i5 or i3 processor

and a graphics subsystem with UMA video memory

685108-001

685107-001

Computer major components 19

Item Component Spare part number

For use only with computer models equipped with an Intel Pentium or Celeron

processor and a graphics subsystem with discrete video memory

For use only with computer models equipped with an Intel Pentium or Celeron

processor and a graphics subsystem with UMA video memory

(13) Power connector cable 685085-001

(14) RTC battery 449137-001

(15) Processor (includes replacement thermal materials):

Intel Core i3-3110M 2.40-GHz processor (1600-MHz memory speed, 3.0-MB L3

cache, dual core, 35 W)

Intel Core i3-2370M 2.40-GHz processor (1333-MHz memory speed, 3.0-MB L3

cache, dual core, 35 W)

Intel Core i3-2350M 2.30-GHz processor (1333-MHz memory speed, 3.0-MB L3

cache, dual core, 35 W)

Intel Core i3-2330M 2.20-GHz processor (1333-MHz memory speed, 3.0-MB L3

cache, dual core, 35 W)

Intel Pentium B970 2.30-GHz processor (1333-MHz memory speed, 2.0-MB L3

cache, dual core, 35 W)

Intel Pentium B950 2.10-GHz processor (1333-MHz memory speed, 2.0-MB L3

cache, dual core, 35 W)

Intel Celeron B820 1.7-GHz processor (1333-MHz memory speed, 2.0-MB L3 cache,

dual core, 35 W)

685782-001

685783-001

682417-001

677152-001

653340-001

653339-001

676785-001

653338-001

690537-001

(16) WLAN module:

Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001

Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001

Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001

Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n 1x1 PCIe HMC 670691-001

(17) Memory module (PC3, 12800, 1600-MHz):

4 GB 641369-001

2 GB 652972-001

(18) Hard drive (6.35-cm (2.5-in), SATA; does not include hard drive cable or bracket):

NOTE: The hard drive cable and bracket are included in the Hard Drive Hardware Kit, spare part number

685089-001.

640-GB, 5400-rpm, 9.5-mm 669300-001

500-GB, 5400-rpm, 9.5-mm 669299-001

500-GB, 5400-rpm, 7.0-mm 683802-001

320-GB, 5400-rpm, 9.5-mm 622643-001

320-GB, 5400-rpm, 7.0-mm 645193-001

(19) Base enclosure (for use with all models) 685080-001

(20) Battery:

20 Chapter 3 Illustrated parts catalog

Item Component Spare part number

6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001

6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001

(21) Optical drive (DVD±RW and CD-RW Super Multi Double-Layer Combo Drive;

includes rear optical drive bracket but does not include optical drive cable or cable
bracket)

NOTE: The optical drive cable and cable bracket are included in the optical drive

cable kit, spare part number 685084-001.

685096-001

Computer major components 21

Display assembly subcomponents

Item Component Spare part number

(1) Display bezel (includes Mylar screw covers):

For use with Compaq Presario CQ45 models 685082-001

For use with HP 1000 models 685081-001

(2) Webcam/microphone module:

HP VGA webcam/microphone module 685112-001

(3) 35.6-cm (14.0-in), HD, LED, BrightView display panel 685101-001

22 Chapter 3 Illustrated parts catalog

Item Component Spare part number

Hinge covers (includes Mylar screw covers): 685088-001

(4a) Top hinge covers

(4b) Side hinge covers

(5) Hinges (includes Mylar screw covers) 685090-001

(6) Display cable (includes display panel cable and webcam/microphone cable; also

includes Mylar screw covers)

(7) Antennas (includes wireless antenna cables and transceivers; also includes Mylar

screw covers)

(8) Display enclosure (includes Mylar screw covers):

For use with Compaq Presario CQ45 models: 685078-001

For use with HP 1000 models: 685077-001

Rubber display bumpers (not illustrated) 685102-001

685083-001

685076-001

Display assembly subcomponents 23

Mass storage devices

Item Component Spare part number

(1) Hard drive (6.35-cm (2.5-in), SATA; does not include hard drive cable or bracket):

NOTE: The hard drive cable and bracket are included in the Hard Drive Hardware Kit, spare part number

685089-001.

640-GB, 5400-rpm, 9.5-mm 669300-001

500-GB, 5400-rpm, 9.5-mm 669299-001

500-GB, 5400-rpm, 7.0-mm 683802-001

320-GB, 5400-rpm, 9.5-mm 622643-001

320-GB, 5400-rpm, 7.0-mm 645193-001

Hard Drive Hardware Kit, includes: 685089-001

24 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(2a) Hard drive bracket

(2b) Hard drive cable

(3) Optical drive (DVD±RW and CD-RW Super Multi Double-Layer Combo Drive;

includes rear optical drive bracket but does not include optical drive cable or cable
bracket)

NOTE: The optical drive cable and cable bracket are included in the optical drive

cable kit, spare part number 685084-001.

(4) Optical drive cable (includes cable bracket) 685084-001

685096-001

Mass storage devices 25

Plastics Kit

Item Component Spare part number

Plastics Kit, includes: 685100-001

(1) Hard drive compartment cover (includes one captive screw, secured by a C-clip)

(2) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip)

26 Chapter 3 Illustrated parts catalog

Miscellaneous parts

Component Spare part number

HP Smart AC adapter:

For use with computer models equipped with discrete graphics:

90-W PFC RC V HP Smart AC adapter (for use in all countries except China and India) 609940-001

90-W PFC RC V EM HP Smart AC adapter (for use in China and India only) 609947-001

For use with computer models equipped with UMA graphics:

65-W RC V HP Smart AC adapter (for use in all countries except China and India) 609939-001

65-W RC V EM HP Smart AC adapter (for use in China and India only) 609948-001

Power cord (3-pin, black, 1.83-m):

For use in Argentina 490371-D01

For use in Australia 490371-011

For use in Europe, the Middle East, and Africa 490371-021

For use in India 490371-D61

For use in Italy 490371-061

For use in North America 490371-001

For use in the People's Republic of China 490371-AA1

For use in South Korea 490371-AD1

For use in Taiwan 490371-AB1

For use in Thailand 490371-201

For use in the United Kingdom and Singapore 490371-031

Rubber computer feet 685103-001

Screw Kit 685105-001

Thermal pad (for use with all models) 651046-001

Miscellaneous parts 27

Sequential part number listing

Spare part number Description

449137-001 RTC battery

490371-001 Power cord for use in North America (3-pin, black, 1.83-m)

490371-011 Power cord for use in Australia (3-pin, black, 1.83-m)

490371-021 Power cord for use in Europe, the Middle East, and Africa (3-pin, black, 1.83-m)

490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)

490371-061 Power cord for use in Italy (3-pin, black, 1.83-m)

490371-201 Power cord for use in Thailand (3-pin, black, 1.83-m)

490371-AA1 Power cord for use in the People's Republic of China (3-pin, black, 1.83-m)

490371-AB1 Power cord for use in Taiwan (3-pin, black, 1.83-m)

490371-AD1 Power cord for use in South Korea (3-pin, black, 1.83-m)

490371-D01 Power cord for use in Argentina (3-pin, black, 1.83-m)

490371-D61 Power cord for use in India (3-pin, black, 1.83-m)

593553-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery

593554-001 6-cell, 55-Whr, 2.55-Ah Li-ion battery

609939-001 65-W RC V HP Smart AC adapter for use with computer models equipped with UMA graphics

609940-001 90-W PFC RC V HP Smart AC adapter for use with computer models equipped with discrete

609947-001 90-W PFC RC V EM HP Smart AC adapter for use with computer models equipped with

609948-001 65-W RC V EM HP Smart AC adapter for use with computer models equipped with UMA

622643-001 320-GB, 5400-rpm, 9.5-mm SATA hard drive (does not include hard drive cable or bracket)

641369-001 4-GB memory module (PC3, 12800, 1600-MHz)

645193-001 320-GB, 5400-rpm, 7.0-mm SATA hard drive (does not include hard drive cable or bracket)

646125-001 Keyboard for use in the United States (includes keyboard cable)

646125-161 Keyboard for use in Latin America (includes keyboard cable)

646125-281 Keyboard for use in Thailand (includes keyboard cable)

646125-AB1 Keyboard for use in Taiwan (includes keyboard cable)

646125-AD1 Keyboard for use in South Korea (includes keyboard cable)

646125-D61 Keyboard for use in India (includes keyboard cable)

651046-001 Thermal pad (for use with all models)

(for use in all countries except China and India)

graphics (for use in all countries except China and India)

discrete graphics (for use in China and India only)

graphics (for use in China and India only)

652972-001 2-GB memory module (PC3, 12800, 1600-MHz)

653338-001 Intel Pentium B950 2.10-GHz processor (1333-MHz memory speed, 2.0-MB L3 cache, dual

core, 35 W; includes replacement thermal materials)

28 Chapter 3 Illustrated parts catalog

Spare part number Description

653339-001 Intel Core i3-2330M 2.20-GHz processor (1333-MHz memory speed, 3.0-MB L3 cache, dual

653340-001 Intel Core i3-2350M 2.30-GHz processor (1333-MHz memory speed, 3.0-MB L3 cache, dual

655795-001 Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter

657325-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter

669299-001 500-GB, 5400-rpm, 9.5-mm SATA hard drive (does not include hard drive cable or bracket)

669300-001 640-GB, 5400-rpm, 9.5-mm SATA hard drive (does not include hard drive cable or bracket)

670691-001 Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n 1x1 PCIe HMC

675794-001 Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter

676785-001 Intel Pentium B970 2.30-GHz processor (1333-MHz memory speed, 2.0-MB L3 cache, dual

677152-001 Intel Core i3-2370M 2.40-GHz processor (1333-MHz memory speed, 3.0-MB L3 cache, dual

682417-001 Intel Core i3-3110M 2.40-GHz processor (1600-MHz memory speed, 3.0-MB L3 cache, dual

683802-001 500-GB, 5400-rpm, 7.0-mm SATA hard drive (does not include hard drive cable or bracket)

685076-001 Antennas (includes wireless antenna cables and transceivers; also includes Mylar screw

core, 35 W; includes replacement thermal materials)

core, 35 W; includes replacement thermal materials)

core, 35 W; includes replacement thermal materials)

core, 35 W; includes replacement thermal materials)

core, 35 W; includes replacement thermal materials)

covers)

685077-001 Display enclosure for use with HP 1000 models (includes Mylar screw covers)

685078-001 Display enclosure for use with Compaq Presario CQ45 models (includes Mylar screw covers)

685080-001 Base enclosure (for use with all models)

685081-001 Display bezel for use with HP 1000 models (includes Mylar screw covers)

685082-001 Display bezel for use with Compaq Presario CQ45 models (includes Mylar screw covers)

685083-001 Display cable (includes display panel cable and webcam/microphone cable; also includes Mylar

685084-001 Optical drive cable (includes cable bracket)

685085-001 Power connector cable

685086-001 Fan/heat sink assembly for use only with computer models equipped with an Intel processor

685087-001 Fan/heat sink assembly for use only with computer models equipped with an Intel processor

685088-001 Hinge covers (includes Mylar screw covers)

685089-001 Hard Drive Hardware Kit (includes hard drive cable and bracket)

685090-001 Hinges (includes Mylar screw covers)

685096-001 Optical drive (DVD±RW and CD-RW Super Multi Double-Layer Combo Drive; includes rear

screw covers)

and a graphics subsystem with UMA video memory (includes replacement thermal materials)

and a graphics subsystem with discrete video memory (includes replacement thermal materials)

optical drive bracket but does not include optical drive cable or cable bracket)

685097-001 USB board (includes cable)

685098-001 Power button board (includes cable)

Sequential part number listing 29

Spare part number Description

685099-001 TouchPad button board (includes bracket and cables)

685100-001 Plastics Kit (includes hard drive compartment cover, memory module/wireless module

compartment cover, and captive screws secured by C-clips)

685101-001 35.6-cm (14.0-in), HD, LED, BrightView display panel

685102-001 Rubber display bumpers

685103-001 Rubber computer feet

685105-001 Screw Kit

685106-001 Speakers (includes left and right speakers and cable)

685107-001 System board for use only with computer models equipped with an Intel Core i5 or i3 processor

685108-001 System board for use only with computer models equipped with an Intel Core i5 or i3 processor

685109-001 Top cover for use with HP 1000 models (includes TouchPad)

685110-001 Top cover for use with Compaq Presario CQ45 models (includes TouchPad)

685112-001 HP VGA webcam/microphone module

685782-001 System board for use only with computer models equipped with an Intel Pentium or Celeron

685783-001 System board for use only with computer models equipped with an Intel Pentium or Celeron

688277-001 System board for use only with computer models equipped with an AMD E2-1800 processor

688278-001 System board for use only with computer models equipped with an AMD E1-1200 processor

688279-001 System board for use only with computer models equipped with an AMD E300 processor

688280-001 System board for use only with computer models equipped with an AMD E450 processor

and a graphics subsystem with UMA video memory (includes replacement thermal materials)

and a graphics subsystem with discrete video memory (includes replacement thermal materials)

processor and a graphics subsystem with discrete video memory (includes replacement
thermal materials)

processor and a graphics subsystem with UMA video memory (includes replacement
thermal materials)

(includes replacement thermal materials)

(includes replacement thermal materials)

(includes replacement thermal materials)

(includes replacement thermal materials)

688281-001 Fan/heat sink assembly for use only with computer models equipped with an AMD processor

(includes replacement thermal materials)

690537-001 Intel Celeron B820 1.7-GHz processor (1333-MHz memory speed, 2.0-MB L3 cache, dual core,

35 W; includes replacement thermal materials)

30 Chapter 3 Illustrated parts catalog

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

● Flat-bladed screwdriver

● Magnetic screwdriver

Phillips P0 and P1 screwdrivers

●

Service considerations

The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.

Preliminary replacement requirements 31

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the
operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.

32 Chapter 4 Removal and replacement procedures

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements 33

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

Protect ESD-sensitive parts and assemblies with conductive or approved containers or

●

packaging.

● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or non-

●

conductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

● Cover the workstation with approved static-shielding material.

Use a wrist strap connected to a properly grounded work surface and use properly grounded

●

tools and equipment.

● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-

●

safe materials.

● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids

and Styrofoam.

● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

● Turn off power and input signals before inserting or removing connectors or test equipment.

34 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible

straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

● Conductive tabletop workstations with ground cords of one megohm resistance

● Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

● Metal tote boxes

● Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 35

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 66 screws that must be removed, replaced, or loosened when servicing the
computer. Make special note of each screw's size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model
number provided on the service tag.

Item Component Description

(1) Product name This is the product name affixed to the front of the computer.

(2) Serial number This is an alphanumeric identifier that is unique to each product.

(3) Product part number This number provides specific information about the product’s hardware

(4) Warranty period This number describes the duration of the warranty period for the

(5) Model description (select models only) This is the alphanumeric identifier used to locate documents, drivers, and

36 Chapter 4 Removal and replacement procedures

components. The part number helps a service technician determine what
components and parts are needed.

computer.

support for the computer.

Computer feet

Description Spare part number

Rubber computer feet 685103-001

The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base
enclosure in the locations illustrated below.

Component replacement procedures 37

Battery

Description Spare part number

6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001

6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

To remove the battery:

1. Turn the computer upside down on a flat surface.

2. Slide the battery release latch (1) to release the battery.

NOTE: The battery release latch automatically returns to its original position.

3. Pivot the battery (2) upward and remove it (3) from the computer.

To insert the battery:

1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery

bay.

2. Pivot the front edge of the battery down into the battery bay until it is seated. (The battery

release latch will automatically lock into place.)

38 Chapter 4 Removal and replacement procedures

Display subcomponents (bezel, webcam, panel)

This section describes removing display subcomponents that do not require that you remove the
entire display assembly from the computer. You can remove the display bezel, webcam/microphone
module, and display panel while the display assembly is still attached to the computer.

To remove the remaining display subcomponents, including the hinge covers, hinges, cable,
antennas, and enclosure, you must remove the entire display assembly from the computer. See

Display assembly on page 73 for more information about removing the display assembly in its

entirety.

Description Spare part number

35.6-cm (14.0-in), HD, LED, BrightView display panel 685101-001

Display bezel for use with Compaq Presario CQ45 models (includes Mylar screw covers) 685082-001

Display bezel for use with HP 1000 models (includes Mylar screw covers) 685081-001

HP VGA webcam/microphone module 685112-001

Rubber display bumpers 685102-001

Before removing the display bezel, webcam/microphone module, and display panel while the display
assembly is still attached to the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

To remove the display bezel, webcam/microphone module, and display panel while the display
assembly is still attached to the computer:

1. Position the computer right-side up with the front toward you, and then open it.

2. Remove the two Mylar screw covers (1) and the two Phillips PM2.5×4.0 screws (2) that secure

the display bezel to the display assembly. The Mylar screw covers are included with the display
bezel spare part kit.

3. Flex the inside edges of the top edge, the left and right sides, and the bottom edge of the display

bezel until the bezel disengages from the display enclosure.

Component replacement procedures 39

4. Remove the display bezel (3).

40 Chapter 4 Removal and replacement procedures

5. To remove the webcam/microphone module:

a. Remove the two broadhead Phillips PM2.5×2.5 screws (1) that secure the display panel

and hinges to the enclosure, and then tilt the display panel (2) away from the enclosure as
far as possible.

Component replacement procedures 41

b. Disconnect the module cable from the module.

42 Chapter 4 Removal and replacement procedures

c. Remove the webcam/microphone module. (The module is attached to the display enclosure

with double-sided tape.)

Component replacement procedures 43

6. To remove the display panel:

a. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display

panel, and then tilt the display panel down (2) until it rests on the computer.

b. Release the adhesive strip (1) that secures the display panel cable to the display panel,

and then disconnect the display panel cable (2) from the display panel.

44 Chapter 4 Removal and replacement procedures

c. Release the webcam/microphone module cable that is secured to the back of the display

panel with adhesive material, and then remove the display panel (3).

Reverse this procedure to reassemble and install the display bezel, webcam/microphone module, and
display panel.

Component replacement procedures 45

WLAN module

Description Spare part number

Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001

Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001

Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001

Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n 1x1 PCIe HMC 670691-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore device functionality, and then contact support.

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

To remove the WLAN module:

1. Loosen the memory module/wireless module compartment cover screw (1), and then lift up on

the tab (2) and remove the cover (3). The memory module/wireless module compartment cover
is available in the Plastics Kit. For more information about the Plastics Kit, see

Plastics Kit

on page 26.

2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The #1 WLAN antenna cable is connected to the WLAN module Main terminal. The #2

WLAN antenna cable is connected to the WLAN module Aux terminal.

46 Chapter 4 Removal and replacement procedures

3. Remove the Phillips PM2.0×3.0 screw (2) that secures the WLAN module to the system board.

(The WLAN module tilts up.)

4. Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

Component replacement procedures 47

Memory module

Description Spare part number

4-GB (PC3, 12800, 1600-MHz) 641369-001

2-GB (PC3, 12800, 1600-MHz) 652972-001

Before removing a memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the memory module/wireless module compartment cover (see

on page 46).

To remove a memory module:

1. Flip up the Mylar sheet protecting the memory module compartment.

WLAN module

2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The memory module tilts up.)

48 Chapter 4 Removal and replacement procedures

3. Remove the memory module (2) by pulling it away from the slot at an angle.

Reverse this procedure to install a memory module.

Component replacement procedures 49

Hard drive

NOTE: The hard drive spare part kit does not include the hard drive cable or bracket. The hard drive

cable and bracket are included in the Hard Drive Hardware Kit.

Description Spare part number

640-GB, 5400-rpm, 9.5-mm 669300-001

500-GB, 5400-rpm, 9.5-mm 669299-001

500-GB, 5400-rpm, 7.0-mm 683802-001

320-GB, 5400-rpm, 9.5-mm 622643-001

320-GB, 5400-rpm, 7.0-mm 645193-001

Hard Drive Hardware Kit (includes hard drive cable and bracket) 685089-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the memory module/wireless module compartment cover (see

on page 46).

WLAN module

50 Chapter 4 Removal and replacement procedures

To remove the hard drive:

1. Loosen the hard drive cover screw (1), and then lift up (2) and remove the cover (3). The hard

drive compartment cover is available in the Plastics Kit. For more information about the Plastics
Kit, see

Plastics Kit on page 26.

2. Disconnect the hard drive cable (1) from the system board.

3. Lift the hard drive (2) out of the hard drive bay.

4. Turn over the hard drive, then disconnect the hard drive cable (1) from the hard drive.

5. Pull the sides of the hard drive bracket (2) out and away from the hard drive.

Component replacement procedures 51

6. Remove the hard drive (3) from the bracket.

Reverse this procedure to reassemble and install the hard drive.

52 Chapter 4 Removal and replacement procedures

RTC battery

Description Spare part number

RTC battery 449137-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the memory module/wireless module compartment cover (see

Battery on page 38).

WLAN module

on page 46).

6. Remove the hard drive compartment cover (see

Hard drive on page 50).

To remove the RTC battery:

Insert a screwdriver or similar small tool between the battery and the clip that secures it (1), pry

▲

the battery up to disengage it from the socket, and then remove the battery (2).

Reverse this procedure to install the RTC battery.

Component replacement procedures 53

Optical drive

NOTE: The optical drive spare part kit includes the rear optical drive bracket but does not include

the optical drive cable or cable bracket. The optical drive cable and cable bracket are included in the
optical drive cable kit. See
drive cable and cable bracket.

Description Spare part number

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 685096-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Optical drive cable on page 85 for more information about the optical

4. Remove the battery (see

5. Remove the memory module/wireless module compartment cover (see

Battery on page 38).

WLAN module

on page 46).

6. Remove the hard drive (see

Hard drive on page 50).

To remove the optical drive:

1. Remove the Phillips PM2.5×4.0 screw (1) that secures the optical drive to the computer.

2. Insert a screwdriver or similar small tool into the hole at the rear of the optical drive bay, and

then push the optical drive (2) to release it from the bay.

54 Chapter 4 Removal and replacement procedures

3. Remove the optical drive (3) by sliding it out of the optical drive bay.

4. If it is necessary to replace the optical drive bracket on the rear of the optical drive, position the

optical drive with the rear panel toward you.

5. Remove the two Phillips PM2.0×3.0 screws (1) that secure the bracket to the optical drive.

6. Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install the optical drive.

Component replacement procedures 55

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

Description Spare part number

Keyboard for use in India 646125-D61

Keyboard for use in Latin America 646125-161

Keyboard for use in South Korea 646125-AD1

Keyboard for use in Taiwan 646125-AB1

Keyboard for use in Thailand 646125-281

Keyboard for use in the United States 646125-001

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the memory module/wireless module compartment cover (see

Battery on page 38).

WLAN module

on page 46).

6. Remove the hard drive compartment cover (see

Hard drive on page 50).

Remove the keyboard:

1. Remove the Phillips PM2.5×4.0 screw that secures the keyboard to the computer just below the

WLAN module slot.

2. Rest and secure the computer on its left side with the bottom toward you, and then partially open

the computer.

56 Chapter 4 Removal and replacement procedures

3. Using a flat-bladed screwdriver or similar tool, push the tabs of the 4 keyboard clips (1) that are

visible inside the battery bay towards the rear of the computer to loosen the keyboard.

4. Insert a screwdriver or similar small tool into the keyboard release hole (2), and then press on

the back of the keyboard until the keyboard disengages from the computer.

5. Turn the computer right-side up with the front toward you.

Component replacement procedures 57

6. Lift the rear edge of the keyboard (1), and then swing the keyboard up and forward (2) until it

rests upside down on the palm rest.

7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and

then disconnect the keyboard cable (2) from the system board.

8. Remove the keyboard (3).

Reverse this procedure to install the keyboard.

58 Chapter 4 Removal and replacement procedures

Top cover

NOTE: The top cover spare part kit includes the TouchPad. However, it does not include the

TouchPad cables. The TouchPad cables are included with the TouchPad button board. For more
information on the TouchPad button board, see

Description Spare part number

Top cover for use with Compaq Presario CQ45 models 685110-001

Top cover for use with HP 1000 models 685109-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

TouchPad button board on page 65.

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Memory module/wireless module compartment cover (see

●

Hard drive (see

●

Keyboard (see

●

Battery on page 38), and then remove the following components:

WLAN module on page 46)

Hard drive on page 50)

Keyboard on page 56)

NOTE: When replacing the top cover, be sure that the following components are removed from the

defective top cover and installed on the replacement top cover:

Power button board and cable (see

●

TouchPad button board and cables (see

●

Power button board on page 63)

TouchPad button board on page 65)

To remove the top cover:

1. Close the computer, and then turn the computer upside down with the front toward you.

Component replacement procedures 59

2. Remove the five Phillips PM2.5×6.0 screws that secure the top cover to the computer.

3. Remove the four Phillips PM1.6×2.0 screws (1) and the Phillips PM2.0×3.0 screw (2) that secure

the top cover to the computer.

4. Remove the eleven Phillips PM2.5×4.0 screws that secure the top cover to the computer.

5. Turn the computer right-side up with the front toward you, and then open the computer.

60 Chapter 4 Removal and replacement procedures

6. Release the ZIF connectors to the power button board cable (1) and the TouchPad button board

cable (2), and then disconnect the cables from the system board.

7. Remove the two Phillips PM2.5×6.0 screws that secure the top cover to the computer.

8. Lift the rear edge of the top cover (1) until the left and right sides disengage from the

base enclosure.

Component replacement procedures 61

9. Remove the top cover (2).

Reverse this procedure to install the top cover.

62 Chapter 4 Removal and replacement procedures

Power button board

Description Spare part number

Power button board (includes cable) 685098-001

Before removing the power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Memory module/wireless module compartment cover (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 38), and then remove the following components:

WLAN module on page 46)

Hard drive on page 50)

Keyboard on page 56)

Top cover on page 59)

To remove the power button board:

1. Turn the top cover upside down with the front toward you.

2. Remove the two Phillips PM2.0×3.0 screws (1) that secure the power button board to the

top cover.

3. Remove the Mylar sheet covering the power button board (2).

Component replacement procedures 63

4. Remove the power button board and cable (3).

Reverse this procedure to install the power button board and cable.

64 Chapter 4 Removal and replacement procedures

TouchPad button board

Description Spare part number

TouchPad button board (includes bracket and cables) 685099-001

Before removing the TouchPad button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Memory module/wireless module compartment cover (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 38), and then remove the following components:

WLAN module on page 46)

Hard drive on page 50)

Keyboard on page 56)

Top cover on page 59)

To remove the TouchPad button board:

1. Turn the top cover upside down with the front toward you.

2. Remove the two Phillips PM2.0×3.0 screws (1) that secure the TouchPad button board and

bracket to the top cover.

3. Remove the bracket (2).

4. Release the ZIF connector to the TouchPad board cable (3), and then disconnect the cable from

the TouchPad board. (The TouchPad board is attached to the top cover and cannot be
removed.)

Component replacement procedures 65

5. Remove the TouchPad button board cable (4) from the opening in the top cover, and then

remove the TouchPad button board (5).

Reverse this procedure to install the TouchPad button board.

66 Chapter 4 Removal and replacement procedures

Speakers

Description Spare part number

Speakers (includes left and right speakers and cable) 685106-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Memory module/wireless module compartment cover (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 38), and then remove the following components:

WLAN module on page 46)

Hard drive on page 50)

Keyboard on page 56)

Top cover on page 59)

To remove the speakers:

1. Disconnect the speaker cable (1) from the system board.

2. To release the left speaker (2) out from under the system board, rotate the left speaker (3)

toward the system board.

Component replacement procedures 67

3. Remove the speakers (4).

Reverse this procedure to install the speakers.

68 Chapter 4 Removal and replacement procedures

USB board

Description Spare part number

USB board (includes cable) 685097-001

Before removing the USB board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Memory module/wireless module compartment cover (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 38), and then remove the following components:

WLAN module on page 46)

Hard drive on page 50)

Keyboard on page 56)

Top cover on page 59)

To remove the USB board:

1. Release the ZIF connector (1) that secures the USB board cable to the system board, and then

disconnect the USB board cable.

2. Remove the Phillips PM2.5×4.0 screw (2) that secures the USB board to the base enclosure.

Component replacement procedures 69

3. Remove the USB board (3).

Reverse this procedure to install the USB board.

70 Chapter 4 Removal and replacement procedures

Power connector cable

Description Spare part number

Power connector cable 685085-001

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Memory module/wireless module compartment cover (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 38), and then remove the following components:

WLAN module on page 46)

Hard drive on page 50)

Keyboard on page 56)

Top cover on page 59)

To remove the power connector cable:

1. Disconnect the power connector cable (1) from the system board.

2. Release the power connector cable from the clips (2) built into the base enclosure.

3. Remove the tape (3) that secures the power connector cable to the base enclosure.

Component replacement procedures 71

4. Remove the power connector cable (4).

Reverse this procedure to install the power connector cable.

72 Chapter 4 Removal and replacement procedures

Display assembly

This section describes removing the display assembly in its entirety and disassembling all the display
subcomponents.

If you only need to remove the display bezel, webcam/microphone module, or display panel, you do
not need to remove the entire display assembly from the computer. See

(bezel, webcam, panel) on page 39 for more information about removing the display subcomponents

that do not require that you remove the entire display assembly from the computer.

Description Spare part number

35.6-cm (14.0-in), HD, LED, BrightView display panel 685101-001

Antennas (includes wireless antenna cables and transceivers; also includes Mylar screw covers) 685076-001

Display bezel for use with Compaq Presario CQ45 models (includes Mylar screw covers) 685082-001

Display bezel for use with HP 1000 models (includes Mylar screw covers) 685081-001

Display subcomponents

Display cable (includes display panel cable and webcam/microphone cable; also includes Mylar
screw covers)

Display enclosure for use with Compaq Presario CQ45 models (includes Mylar screw covers) 685078-001

Display enclosure for use with HP 1000 models (includes Mylar screw covers) 685077-001

Hinge covers (includes Mylar screw covers) 685088-001

Hinges (includes Mylar screw covers) 685090-001

HP VGA webcam/microphone module 685112-001

Rubber display bumpers 685102-001

685083-001

Before removing the display assembly in its entirety, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Disconnect the WLAN module antenna cables from the WLAN module (see

on page 46).

6. Remove the following components:

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

USB board (see

●

Power connector cable (see

●

Hard drive on page 50)

Keyboard on page 56)

Top cover on page 59)

USB board on page 69)

Power connector cable on page 71)

Component replacement procedures 73

WLAN module

To remove the display assembly in its entirety:

1. Disconnect the display panel cable (1) from the system board.

2. Release the wireless antenna cables from the clips (2) built into the base enclosure.

CAUTION: Support the display assembly when removing the following screws. Failure to

support the display assembly can result in damage to the display assembly and other
computer components.

3. Remove the five Phillips PM2.5×6.0 screws (1) that secure the display assembly to the

computer.

74 Chapter 4 Removal and replacement procedures

4. Remove the display assembly (2).

If it is necessary to replace any of the display assembly subcomponents:

1. To remove the display bezel:

a. Remove the two Mylar screw covers (1) and the two Phillips PM2.5×4.0 screws (2) that

secure the display bezel to the display assembly. The Mylar screw covers are included with
the display bezel spare part kit.

b. Flex the inside edges of the top edge (3), the left and right edges (4), and

the bottom edge (5) of the display bezel until the bezel disengages from the
display enclosure.

Component replacement procedures 75

c. Remove the display bezel (6).

2. To remove the webcam/microphone module:

a. Position the display assembly with the top edge toward you.

b. Remove the two broadhead Phillips PM2.5×2.5 screws (1) that secure the display panel to

the enclosure.

c. Tilt the display panel (2) up.

76 Chapter 4 Removal and replacement procedures

d. Disconnect the module cable (3) from the module.

Component replacement procedures 77

e. Remove the webcam/microphone module. (The module is attached to the display enclosure

with double-sided tape.)

3. To remove the hinge covers:

a. Position the display assembly with the bottom edge toward you.

b. Remove the two Phillips PM2.5×4.0 screws (1) that secure the top hinge covers to the

display enclosure, and then remove the top hinge covers (2).

78 Chapter 4 Removal and replacement procedures

c. Remove the two Phillips PM2.0×3.0 screws (1) that secure the side hinge covers to the

display enclosure, and then remove the side hinge covers (2).

4. To remove the display panel, cable, and hinges:

a. Position the display assembly with the top edge toward you.

b. Remove the four Phillips PM2.5×4.0 screws (1) that secure the display panel to the

enclosure, and then remove the display panel (2) from the enclosure.

Component replacement procedures 79

c. On the back of the display panel, release the adhesive strip (1) that secures the display

panel cable to the display panel, and then disconnect (2) and remove (3) the cable.

d. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to

the display panel.

e. Remove the display hinges (2).

80 Chapter 4 Removal and replacement procedures

5. To remove the wireless antenna cables and transceivers:

a. Position the display assembly with the bottom edge toward you.

b. Release the wireless antenna transceivers (1) from the display enclosure. (The wireless

antenna transceivers are attached to the display enclosure with double-sided tape.)

NOTE: Some models may only have one antenna transceiver.

c. Release the wireless antenna cables from the clips (2) built into the display enclosure.

d. Remove the wireless antenna cables and transceivers (3).

6. If replacing the display enclosure, be sure that the other subcomponents (including the webcam/

microphone module, the antenna receivers, and all associated cables and hardware) are
transferred to the new enclosure.

Reverse this procedure to reassemble and install the display assembly.

Component replacement procedures 81

System board

NOTE: The system board spare part kit includes replacement thermal materials (including a thermal

pad).

Description Spare part number

System board for use only with computer models equipped with an AMD E2-1800 processor 688277-001

System board for use only with computer models equipped with an AMD E1-1200 processor 688278-001

System board for use only with computer models equipped with an AMD E450 processor 688280-001

System board for use only with computer models equipped with an AMD E300 processor 688279-001

System board for use only with computer models equipped with an Intel Core i5 or i3 processor and
a graphics subsystem with discrete video memory

System board for use only with computer models equipped with an Intel Core i5 or i3 processor and
a graphics subsystem with UMA video memory

System board for use only with computer models equipped with an Intel Pentium or Celeron
processor and a graphics subsystem with discrete video memory

System board for use only with computer models equipped with an Intel Pentium or Celeron
processor and a graphics subsystem with UMA video memory

Thermal pad (for use with all models) 651046-001

685108-001

685107-001

685782-001

685783-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the following components:

WLAN module (see

●

Hard drive (see

●

Keyboard (see

●

● Top cover (see

● Speakers (see

USB board (see

●

Power connector cable (see

●

WLAN module on page 46)

Hard drive on page 50)

Keyboard on page 56)

Top cover on page 59)

Speakers on page 67)

USB board on page 69)

Power connector cable on page 71)

6. Disconnect the display cable from the system board (see

82 Chapter 4 Removal and replacement procedures

Display assembly on page 73).

NOTE: When replacing the system board, be sure that the following components are removed from

the defective system board and installed on the replacement system board:

Memory module (see

●

RTC battery (see

●

Fan/heat sink assembly (see

●

● Processor (Intel only; see

NOTE: AMD processors come soldered to the system board and cannot be removed or

replaced.

To remove the system board:

1. Close the computer, turn it upside down, and then disconnect the optical drive connector cable

from the system board.

Memory module on page 48)

RTC battery on page 53)

Fan/heat sink assembly on page 87)

Processor on page 93)

2. Turn the computer back over, open it, and then remove the two Phillips PM2.5×4.0 screws (1)

that secure the system board to the base enclosure.

Component replacement procedures 83

3. Tilt the system board up to the left slightly (2), and then remove the system board (3).

NOTE: A thermal pad services a component on the bottom of the system board. Replacement

thermal material is included with all system board spare part kits.

Reverse this procedure to install the system board.

84 Chapter 4 Removal and replacement procedures

Optical drive cable

Description Spare part number

Optical drive cable (includes cable bracket) 685084-001

Before removing the optical drive cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

WLAN module (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

Speakers (see

●

USB board (see

●

Power connector cable (see

●

Display assembly (see

●

System board (see

●

Battery on page 38), and then remove the following components:

WLAN module on page 46)

Hard drive on page 50)

Keyboard on page 56)

Top cover on page 59)

Speakers on page 67)

USB board on page 69)

Power connector cable on page 71)

Display assembly on page 73)

System board on page 82)

Remove the optical drive cable:

1. Remove the Phillips PM2.0×3.0 screw (1) that secures the optical drive cable and cable bracket

to the base enclosure.

2. Remove the cable bracket (2) and cable (3).

Component replacement procedures 85

3. Release the optical drive cable from the clips (4) built into the base enclosure.

Reverse this procedure to install the optical drive cable.

86 Chapter 4 Removal and replacement procedures

Fan/heat sink assembly

NOTE: The fan/heat sink assembly spare part kit includes replacement thermal materials.

Description Spare part number

Fan/heat sink assembly for use only with computer models equipped with an AMD processor 688281-001

Fan/heat sink assembly for use only with computer models equipped with an Intel processor and a
graphics subsystem with discrete video memory

Fan/heat sink assembly for use only with computer models equipped with an Intel processor and a
graphics subsystem with UMA video memory

685087-001

685086-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3.0 in) of clearance on the left side

of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a
temperature sensor and is designed to turn on automatically when high temperature conditions exist.
These conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan/heat sink assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

WLAN module (see

●

Battery on page 38), and then remove the following components:

WLAN module on page 46)

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

Speakers (see

●

USB board (see

●

Power connector cable (see

●

Display assembly (see

●

System board (see

●

Hard drive on page 50)

Keyboard on page 56)

Top cover on page 59)

Speakers on page 67)

USB board on page 69)

Power connector cable on page 71)

Display assembly on page 73)

System board on page 82)

Component replacement procedures 87

To remove the fan/heat sink assembly:

1. Disconnect the fan cable (1) from the system board.

2. Loosen the screws on the heat sink (2) that secure the fan/heat sink assembly to the system

board.

NOTE: The number of screws used to secure the fan/heat sink assembly to the system board

varies by computer model.

3. Remove the Phillips PM2.0×3.0 screw (3) that secures the fan/heat sink assembly to the system

board.

4. Remove the fan/heat sink assembly (4).

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side
to detach it.

NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer

model equipped with an AMD processor.

NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer

model equipped with an Intel processor and a graphics subsystem with discrete memory.

88 Chapter 4 Removal and replacement procedures

NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer

model equipped with an Intel processor and a graphics subsystem with UMA memory.

Component replacement procedures 89

The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system
board components each time the heat sink is removed. Replacement thermal materials are included
with the fan/heat sink assembly, processor, and system board spare part kits.

NOTE: The following illustration shows the replacement thermal material locations on a computer

model equipped with an AMD processor.

90 Chapter 4 Removal and replacement procedures

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

NOTE: The following illustration shows the replacement thermal material locations on a computer

model equipped with an Intel processor and a graphics subsystem with discrete memory.

● Thermal paste is used on the processor (1) and the heat sink section (2) that services it

● Thermal paste is used on the graphics subsystem chip (3) and the heat sink section (4) that

services it

NOTE: The following illustration shows the replacement thermal material locations on a computer

model equipped with an Intel processor and a graphics subsystem with UMA memory.

Component replacement procedures 91

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

Reverse this procedure to reassemble and install the fan/heat sink assembly.

92 Chapter 4 Removal and replacement procedures