Microsoft, Windows, and Windows Vista are
either trademarks or registered trademarks
of Microsoft Corporation in the United States
and/or other countries.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: June 2008
Document Part Number: 468146-001
Product notice
This user guide describes features that are common to most models. Some features may not be
available on your computer.
iii
iv Product notice
Table of contents
1 Handling drives
2 Using an optical drive
Identifying the installed optical drive ..................................................................................................... 3
Using optical discs ................................................................................................................................ 4
Selecting the right disc ......................................................................................................................... 5
Changing DVD region settings ............................................................................................................. 9
Observing the copyright warning ........................................................................................................ 10
Copying a CD or DVD ........................................................................................................................ 11
Creating or “burning” a CD or DVD .................................................................................................... 12
Removing an optical disc (CD or DVD) .............................................................................................. 13
Removing the optical drive ................................................................................................................ 14
3 Improving hard drive performance
Using Disk Defragmenter ................................................................................................................... 16
Using Disk Cleanup ............................................................................................................................ 16
4 Using HP ProtectSmart Hard Drive Protection (select models only)
Identifying HP ProtectSmart Hard Drive Protection status ................................................................. 18
Using HP ProtectSmart Hard Drive Protection software .................................................................... 19
5 Replacing the hard drive
6 Troubleshooting
The optical disc tray does not open for removal of a CD or DVD ....................................................... 25
The computer does not detect the optical drive ................................................................................. 26
A disc does not play ........................................................................................................................... 27
A disc does not play automatically ..................................................................................................... 28
The process of burning a disc does not begin, or it stops before completion .................................... 29
A DVD playing in Windows Media Player produces no sound or display ........................................... 30
v
A device driver must be reinstalled .................................................................................................... 31
Obtaining the latest HP device drivers ............................................................................... 31
Obtaining the latest Windows device drivers ..................................................................... 32
Index ................................................................................................................................................................... 33
vi
1Handling drives
Drives are fragile computer components that must be handled with care. Refer to the following cautions
before handling drives. Additional cautions are included with the procedures to which they apply.
CAUTION:To reduce the risk of damage to the computer, damage to a drive, or loss of information,
observe these precautions:
Before you move a computer or external hard drive from one location, initiate Sleep, and allow the screen
to clear.
Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.
Do not touch the connector pins on a removable drive or on the computer.
Handle a drive carefully; do not drop a drive or place items on it.
Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer
is off, in the Sleep state, or in Hibernation, turn the computer on, and then shut it down through the
operating system.
Do not use excessive force when inserting a drive into a drive bay.
Do not type on the keyboard or move the computer while the optical drive is writing to a disc. The write
process is sensitive to vibration.
When the battery is the only source of power, be sure that the battery is sufficiently charged before
writing to media.
Avoid exposing a drive to temperature or humidity extremes.
Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.
Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or
storing a drive.
If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging
and label the package “FRAGILE.”
Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walkthrough devices and security wands. The airport security devices that check carry-on luggage, such as
conveyor belts, use X-rays instead of magnetism and will not damage a drive.
1
2Using an optical drive
Your computer includes an optical drive that expands the functionality of the computer. Identify what
kind of device is installed in your computer to see its capabilities. The optical drive allows you to read
data discs, play music, and watch movies. If your computer includes a Blu-ray Disc ROM Drive, then
you can also watch high-definition video from disc.
2Chapter 2 Using an optical drive
Identifying the installed optical drive
Select Start>Computer.
You will see a list of all the devices installed on your computer, including your optical drive. You may
have one of the following types of drives:
DVD-ROM Drive
●
DVD±RW/R and CD-RW Combo Drive
●
DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support
●
LightScribe DVD±RW/R and CD-RW Combo drive with Double-Layer (DL) support
●
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double Layer (DL) support
●
NOTE:Some of the drives listed above may not be supported by your computer.
Identifying the installed optical drive3
Using optical discs
An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store
information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs.
Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc ROM
Drive, it can also read Blu-ray discs.
NOTE:Some of the optical drives listed may not be supported by your computer. The listed drives are
not necessarily all of the supported optical drives.
Some optical drives can also write to optical discs as described in the following table.
Optical drive typeWrite to CD-RWWrite to DVD±RW/RWrite to DVD+R DLWrite label to
LightScribe CD or DVD
±RW/R
DVD/CD-RW Combo
Drive
SuperMulti DVD±RW
and CD-RW Combo
Drive with DL support
SuperMulti
LightScribe DVD±RW
and CD-RW Combo
Drive with DL support
Blu-ray Disc ROM with
SuperMulti DVD±R/
RW Double Layer
YesNoNoNo
YesYesYesNo
YesYesYesYes
YesYesYesNo
CAUTION:To prevent possible audio and video degradation, loss of information, or loss of audio or
video playback functionality, do not initiate Sleep or Hibernation while reading or writing to a CD or DVD.
4Chapter 2 Using an optical drive
Selecting the right disc
An optical drive supports optical discs (CDs and DVDs). CDs, used to store digital data, are also used
for commercial audio recordings and are convenient for your personal storage needs. DVDs are used
primarily for movies, software, and data backup purposes. DVDs are the same form factor as CDs but
have 6 to 7 times the storage capacity.
NOTE:The optical drive on your computer may not support all the types of optical discs discussed in
this section.
CD-R discs
Use CD-R (write-once) discs to create permanent archives and to share files with virtually anyone.
Typical uses include the following:
Distributing large presentations
●
Sharing scanned and digital photos, video clips, and written data
●
Making your own music CDs
●
Keeping permanent archives of computer files and scanned home records
●
Offloading files from your hard drive to free up disk space
●
After data is recorded, it cannot be erased or written over.
CD-RW discs
Use a CD-RW disc (a rewritable version of a CD) to store large projects that must be updated frequently.
Typical uses include the following:
Developing and maintaining large documents and project files
●
Transporting work files
●
Making weekly backups of hard drive files
●
Updating photos, video, audio, and data continuously
●
DVD±R discs
Use blank DVD±R discs to permanently store large amounts of information. After data is recorded, it
cannot be erased or written over.
DVD±RW discs
Use DVD+RW discs if you want to be able to erase or write over data that you saved earlier. This type
of disc is ideal for testing audio or video recordings before you burn them to a CD or DVD that cannot
be changed.
LightScribe DVD+R discs
Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are
read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive
and LightScribe software, you can write data to the disc and then add a designer label to the outside of
the disc.
Selecting the right disc5
Blu-ray Disc
Also called BD, Blu-ray Disc is a high-density optical disc format for the storage of digital information,
including high-definition video. A single-layer Blu-ray Disc can store 25 GB, over five times the size of
the 4.7-GB single-layer DVD. A dual-layer Blu-ray Disc can store 50 GB, almost 6 times the size of the
8.5-GB dual-layer DVD.
Typical uses include the following:
Storage of large amounts of data
●
High-definition video playback and storage
●
6Chapter 2 Using an optical drive
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