HP Compaq Presario CQ35-101TU, Compaq Presario CQ35-102TX, Compaq Presario CQ35-103TX, Compaq Presario CQ35-104TX, Compaq Presario CQ35-105TU Service Guide

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Page 1

Compaq Presario CQ35 Notebook PC

Maintenance and Service Guide

Document Part Number:

May 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

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Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: May 2009 Document Part Number: 512435-001

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Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly

on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

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1 Product description

2 External component identification

Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Buttons and fingerprint reader (select models only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

3 Illustrated parts catalog

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Display assembly subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18

Keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

Right speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23

Fingerprint reader board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

Left speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28

Maintenance and Service Guide iv

Page 6

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29

LED board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36

Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–37

Audio board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–38

USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–39

Power connector and cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–41

Fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–44

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–49

5 Setup Utility

Starting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Using the Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Changing the language of the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Navigating and selecting in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Restoring default settings in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Exiting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

13.3-in display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

Blu-ray ROM DVD±R/RW SuperMulti DL Drive specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7

System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

7 Screw listing

Phillips PM2.5×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2

Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

Phillips PM2.0×9.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Phillips PM2.5×9.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

Phillips PM2.0×2.5 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10

Phillips PM2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–11

Phillips PM2.5×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12

Phillips PM2.0×7.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14

8 Backup and recovery

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

v Maintenance and Service Guide

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When to back up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

Backup suggestions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

9 Connector pin assignments

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

10Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

11Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Index

Maintenance and Service Guide vi

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vii Maintenance and Service Guide

Page 9

Product description

Discrete graphics

Category Description

Product Name Compaq Presario CQ35 Notebook PC 99

subsystem memory

UMA graphics subsystem memory

Processors Intel® Core™2 Duo processors:

■ T9900 3.06-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB)

■ T9800 2.93-GHz processor, 6-MB L2 cache, 1066-MHz FSB

■ T9600 2.80-GHz processor, 6-MB L2 cache, 1066-MHz FSB

■ T9550 2.66-GHz processor, 6-MB L2 cache, 1066-MHz FSB

■ P8800 2.66-GHz processor, 3-MB L2 cache, 1066-MHz FSB

■ P8700 2.53-GHz processor, 3-MB L2 cache, 1066-MHz FSB

■ P8600 2.40-GHz processor, 3-MB L2 cache, 1066-MHz FSB

■ P7550 2.26-GHz processor, 3-MB L2 cache, 1066-MHz FSB

■ P7450 2.13-GHz processor, 3-MB L2 cache, 1066-MHz FSB

■ P7350 2.00-GHz processor, 3-MB L2 cache, 1066-MHz FSB

■ T6600 2.20-GHz processor, 6-MB L2 cache, 1066-MHz FSB

■ T6500 2.10-GHz processor, 6-MB L2 cache, 1066-MHz FSB

■ T6400 2.06-GHz processor, 6-MB L2 cache, 1066-MHz FSB

Intel Pentium® processors:

■ T4300 2.10-GHz processor, 1-MB L2 cache, 800-MHz FSB

■ T4200 2.00-GHz processor, 1-MB L2 cache, 800-MHz FSB

■ T3000 1.80-GHz processor, 1-MB L2 cache, 800-MHz FSB

Intel Celeron® T1600 1.66-GHz processor, 1-MB L2 cache, 667-MHz FSB

Maintenance and Service Guide 1–1

Continued

Page 10

Product description

Category Description

Chipset Intel PM45 9

Intel GM45 9

Southbridge: ICH9m 99

Graphics nVidia GeForce G 105M with 512 MB of

dedicated video memory

Mobile Intel GMA 4500 MHD universal memory architecture (UMA, integrated) with shared video memory:

■ Up to 157 MB when system memory ≥ 1024 MB

■ Up to 669 MB when system memory ≥ 2048 MB

■ Up to 1181 MB when system memory ≥ 3072 MB

■ Up to 1181 MB when system memory ≥ 4096 MB on computer models with 32-bit operating systems

■ Up to 1631 MB when system memory ≥ 4096 MB on computer models with 64-bit operating systems

Panel ■ 13.4-in, flush glass AntiGlare (1366 × 768),

high-definition (HD), LED display assembly

■ 16:9 wide aspect ratio

■ Typical brightness: 200 nits

■ Lighted logo on display enclosure

■ All display assemblies include 2

WLAN antennas

Discrete graphics subsystem memory

UMA graphics subsystem memory

■ 13.4-in, BrightView (1366 × 768), high-definition (HD), LED display assembly

■ 16:9 wide aspect ratio

■ Typical brightness: 200 nits

■ Lighted logo on display enclosure

■ All display assemblies include 2

WLAN antennas

Continued

1–2 Maintenance and Service Guide

Page 11

Product description

Discrete graphics

Category Description

Memory 2 customer-accessible/upgradable memory

module slots Supports dual-channel memory Supports up to 8 GB of system RAM PC2-6400, 800-MHz, DDR2 Supports the following configurations:

■ 8192-MB total system memory (4096 × 2, dual-channel)

■ 4096-MB total system memory (2048 × 2, dual-channel)

■ 3072-MB total system memory (2048 +

1024)

■ 2048-MB total system memory (1024 × 2, dual-channel)

■ 2048-MB total system memory (2048 × 1)

■ 1024-MB total system memory (1024 × 1)

Hard drives Supports 9.50-mm, 6.35-cm (2.50-in)

hard drives Supports HP ProtectSmart

Hard Drive Protection Customer-accessible Serial ATA (SATA) Supports the following hard drives:

■ 500-GB, 7200- and 5400-rpm

■ 320-GB, 7200- and 5400-rpm

■ 250-GB, 7200- and 5400-rpm

■ 160-GB, 5400-rpm

Optical drives 12.7-mm tray load

Serial ATA (SATA) Fixed (removal of 1 screw required) Customer-accessible Parallel ATA Supports no-optical-drive option Supports the following drives:

■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe

■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive

■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe

Microphone Analog microphone 99

subsystem memory

UMA graphics subsystem memory

Continued

Maintenance and Service Guide 1–3

Page 12

Product description

Category Description

Audio High-definition audio

Integrated subwoofer Supports Microsoft® requirements 2 Altec Lansing Pavilion-branded speakers

Webcam VGA camera

Fixed (no tilt) Activity LED 640 × 480 by 24 frames per second

Ethernet Intel Realtek 8111C 10/100/1000 network

interface card (NIC)

Intel Realtek 8102E 10/100 NIC 9

Ethernet cable included 99

Wireless Integrated WLAN options by way of

wireless module 2 wireless antennas built into display assembly Supports no-WLAN option Support for the following WLAN formats:

■ Broadcom 4322AGN 802.11a/b/g/n WLAN module

■ Broadcom 4322AGN 802.11a/b/g/n WLAN module with Bluetooth®

■ Atheros 9285G 802.11a/b/g/n

■ Atheros 9285G 802.11a/b/g/n with Bluetooth

■ Intel WiFi Link 5100 802.11a/b/g/n

with Bluetooth

■ Broadcom 4312G 802.11a/b/g WLAN module

■ Broadcom 4312G 802.11a/b/g WLAN module with Bluetooth

Discrete graphics subsystem memory

UMA graphics subsystem memory

External media cards One ExpressCard slot, supporting optional

ExpressCard/34 cards Digital Media Slot supporting Memory

Stick (MS), Memory Stick Pro (MSP), MultiMediaCard (MMC), Secure Digital (SD) Memory Card, Secure Digital Input/Output (SD I/O), and xD-Picture Card (XD). Adapter (not included) provides support for mini versions of SD, MMC, and MS Duo.

Continued

1–4 Maintenance and Service Guide

Page 13

Product description

Category Description

Ports Audio-in (mono microphone)

Audio-out (stereo headphone) Consumer infrared eSATA HDMI v. 1.3b supporting 1080p with HDCP key HP Smart Adapter power Multi-pin AC power RJ-45 (Ethernet, includes link and

activity lights) USB v. 2.0 (3) VGA (Dsub 15-pin) supporting:

■ 1920 × 1200 external resolution at 60 GHz

■ 1600 × 1200 external resolution at 75 GHz

hot plug/unplug with auto-detect

Keyboard/pointing devices

13-in keyboard Available in:

■ Black with painted finish

■ White with molded finish (Canada, Denmark,

Finland, Japan, Norway, South Korea, and

Thailand) TouchPad with 2 TouchPad buttons Supports 2-way scroll Taps enabled as default

Discrete graphics subsystem memory

UMA graphics subsystem memory

Power requirements 90-W HP Smart Adapter with localized cable

plug support (3-wire plug with ground pin, supports 3-pin DC connector)

65-W HP Smart Adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector)

Battery options: 9-cell, 2.55-Ah (83-Wh) Li-ion battery 6-cell, 2.55-Ah (55-Wh) Li-ion battery 6-cell, 2.20-Ah (47-Wh) Li-ion battery

Continued

Maintenance and Service Guide 1–5

Page 14

Product description

Category Description

Security Security cable slot

Fingerprint reader with Digital Persona software support

Operating system Preinstalled:

Windows Vista® Business (32 bit) Windows Vista Home Basic (32 bit) Windows Vista Premium (64 and 32 bit) Windows Vista Ultimate (64 bit) FreeDOS

Serviceability End-user replaceable parts:

AC adapter Battery (system) Hard drive Memory modules RTC battery Optical drive WLAN module WWAN module

Discrete graphics subsystem memory

UMA graphics subsystem memory

1–6 Maintenance and Service Guide

Page 15

Top components

Display components

External component identification

Item Component Description

(1) Wireless antennas On select computer models, at least 2 antennas send and receive signals

from one or more wireless devices.

The antennas are not visible from the outside of the computer.

✎

For optimal transmission, keep the areas immediately around the antennas free from obstructions.

(2) Webcam light On: The webcam is in use.

(3) Webcam Records audio and video and captures still photographs.

(4) Internal microphone Records sound.

(5) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power

is on.

To see wireless regulatory notices, refer to the section of the

✎

to your country or region. These notices are located in Help and Support.

Maintenance and Service Guide 2–1

Regulatory, Safety and Environmental Notices

that applies

Page 16

External component identification

Buttons and fingerprint reader (select models only)

Item Component Description

(1) Power button* ■ When the computer is off, press the button to turn on the computer.

■ When the computer is on, press the button briefly to initiate Sleep.

■ When the computer is in the Sleep state, press the button briefly to

exit Sleep.

■ When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start > Control Panel >

System and Maintenance > Power Options.

(2) Wireless button Turns the wireless feature on or off but does not create a wireless

connection.

To establish a wireless connection, a wireless network must already be

✎

set up.

(3) Volume mute button Mutes and restores speaker sound.

(4) Volume scroll zone To decrease the volume, slide your finger to the left on the scroll zone or tap

the minus sign. To increase the volume, slide your finger to the right on the scroll zone or tap the plus sign.

(5) Fingerprint reader (select

models only)

Allows a fingerprint logon to Windows, instead of a password logon.

*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

2–2 Maintenance and Service Guide

Page 17

Keys

External component identification

Item Component Description

(1) esc key Displays system information when pressed in combination with the fn key.

(2)

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.

(6) Function keys Execute frequently used system functions when pressed in combination with

fn key Executes frequently used system functions when pressed in combination with

a function key or the

fn key.

the

esc key.

Maintenance and Service Guide 2–3

Page 18

External component identification

Lights

Item Component Description

(1) Caps lock light On: Caps lock is on.

(2) Power lights (2)* ■ On: The computer is on.

■ Blinking: The computer is in the Sleep state.

■ Off: The computer is off or in Hibernation.

(3) Wireless light ■ On: An integrated wireless device, such as a wireless local area network

(WLAN) device and/or a Bluetooth® device, is on.

■ Off: All wireless devices are off.

(4) Volume mute light ■ White: Computer sound is on.

■ Amber: Computer sound is off.

(5) Volume down light On: The volume scroll zone is being used to decrease speaker volume.

(6) Volume up light On: The volume scroll zone is being used to increase speaker volume.

(7) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.

(8) Battery light ■ On: A battery is charging.

■ Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical low-battery level, the battery light begins blinking more rapidly.

■ Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

(9) Drive light Blinking: The hard drive or optical drive is being accessed.

*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

2–4 Maintenance and Service Guide

Page 19

Pointing devices

Item Component Description

External component identification

(1) TouchPad light ■ White: TouchPad is enabled.

■ Amber: TouchPad is disabled.

(2) TouchPad* Moves the pointer and selects or activates items on the screen.

(3) Left TouchPad button* Functions like the left button on an external mouse.

(4) TouchPad on/off button Enables/disables the TouchPad.

(5) TouchPad scroll zone Scrolls up or down.

(6) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device references, select Start > Control Panel > Hardware and Sound > Mouse.

Maintenance and Service Guide 2–5

Page 20

External component identification

Front components

Item Component Description

(1) Power light ■ On: The computer is on.

(2) Battery light ■ On: A battery is charging.

(3) Drive light Blinking: The hard drive or optical drive is being accessed.

■ Blinking: The computer is in the Sleep state.

■ Off: The computer is off or in Hibernation.

■ Blinking: A battery that is the only available power source has reached a

low battery level or a critical battery level.

(4) Consumer infrared lens Receives a signal from the remote control (provided with select models only).

(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

(6) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers,

Left-side components

Item Component Description

(1) Power connector Connects an AC adapter.

(2) AC adapter light ■ On: The computer is connected to external power.

microphone, or monaural microphone.

headphones, ear buds, a headset, or television audio.

■ Off: The computer is not connected to external power.

(3) USB ports (2) Connect optional USB devices.

(4) Optical drive Reads optical discs and, on select models, also writes to optical discs.

(5) Optical drive light Blinking: The drive is being accessed.

2–6 Maintenance and Service Guide

Page 21

Right-side components

Item Component Description

(1) ExpressCard slot Supports an optional ExpressCard/34 module.

(2) Digital Media Slot Supports the following optional digital card formats: Secure Digital (SD)

(3) Digital Media Slot light Blinking: The media card is being accessed.

(4) eSATA/USB port Connects a high-performance eSATA component, such as an eSATA external

(5) HDMI port Connects an optional video or audio device, such as a high-definition

External component identification

Memory Card, Secure Digital Input/Output (SD I/O), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD).

hard drive, or connects an optional USB device.

television, or any compatible digital or audio component.

Depending on your computer model, the computer may include an

✎

HDMI port or a USB port at this location.

(6) RJ-45 (network) jack Connects a network cable.

(7) External monitor port Connects an external VGA monitor or projector.

(8) Vent Enables airflow to cool internal components.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(9) Security cable slot Attaches an optional security cable to the computer.

The security cable is designed to act as a deterrent, but it may not

✎

prevent the computer from being mishandled or stolen.

Maintenance and Service Guide 2–7

Page 22

External component identification

Bottom components

Item Component Description

(1) Battery release latch Releases the battery from the battery bay.

(2) Battery bay Holds the battery.

(3) Wireless module compartment Holds a wireless LAN module and the RTC battery.

To prevent an unresponsive system, replace the wireless module only

✎

with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

(4) Vents (6) Enable airflow to cool internal components.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(5) Hard drive bay Holds the hard drive and the memory module slots.

2–8 Maintenance and Service Guide

Page 23

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Illustrated parts catalog

Item Component Description

1 Product name This is the product name affixed to the front of the computer.

2 Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

3 Part number/Product number (p/n) This number provides specific information about the product’s

hardware components. The part number helps a service technician to determine what components and parts are needed.

4 Model description This is the alphanumeric identifier used to locate documents,

drivers, and support for the computer.

5 Warranty period This number describes the duration of the warranty period for

the computer.

Maintenance and Service Guide 3–1

Page 24

Illustrated parts catalog

Computer major components

3–2 Maintenance and Service Guide

Page 25

Illustrated parts catalog

Item Description Spare Part Number

(1) Display assembly (includes 2 WLAN antenna transceivers and cables, microphone, nameplate, and logo):

■ 13.3-in BrightView display assembly for use only with computer models equipped with webcam

■ 13.3-in BrightView display assembly for use only with computer models not equipped with webcam

See “Display assembly subcomponents” on page 7 for display assembly internal component spare

✎

part information.

(2) Keyboard cover (includes power button board and cable) 531819-001

(3) Keyboard (includes keyboard cable):

■ For use in South Korea 531774-AB1

■ For use in Taiwan 531774-AB1

■ For use in Thailand 531774-281

■ For use in the United States 531774-001

Speaker assembly 534435-001

(4a) Left speaker and cable

(4b) Right speaker and cable

(5) Top cover (includes TouchPad on/off board and cable, TouchPad button board and cable, and TouchPad board

and cable):

For use only with computer models equipped with fingerprint reader board (includes fingerprint reader board cable)

531798-001

531799-001

531824-001

For use only with computer models not equipped with fingerprint reader board 531825-001

Plastics Kit, includes: 535521-001

(6a) ExpressCard slot bezel

(6b) Wireless module compartment cover

(6c) Hard drive cover

See “Plastics Kit” on page 8 for more Plastics Kit spare part information.

✎

(7) Fingerprint reader board (includes cable) 531828-001

(8) LED board (includes cable) 531826-001

(9) Bluetooth module

The Bluetooth module spare part kit does not include a Bluetooth module cable. The

✎

Bluetooth module cable is available using spare part number 534436-001.

(10) Bluetooth module cable 534436-001

(11) Audio board (includes cable) 531812-001

(12) USB board (includes cable) 531809-001

(13) Power connector and cable 531810-001

(14) System board (includes replacement thermal material):

■ For use only with computer models equipped with graphics subsystems with discrete memory

483113-001

538765-001

■ For use only with computer models equipped with graphics subsystems with UMA memory

Maintenance and Service Guide 3–3

538766-001

Continued

Page 26

Illustrated parts catalog

Item Description Spare Part Number

(15) Processor (includes replacement thermal material):

Intel Core2 Duo processors:

■ T9900 3.06-GHz processor (6-MB L2 cache, 1066-MHz FSB) 570434-001

■ T9800 2.93-GHz processor (6-MB L2 cache, 1066-MHz FSB) 507951-001

■ T9600 2.80-GHz processor (6-MB L2 cache, 1066-MHz FSB) 507952-001

■ T9550 2.66-GHz processor (6-MB L2 cache, 1066-MHz FSB) 507953-001

■ P8800 2.66-GHz processor (3-MB L2 cache, 1066-MHz FSB) 570036-001

■ P8700 2.53-GHz processor (3-MB L2 cache, 1066-MHz FSB) 507960-001

■ P8600 2.40-GHz processor (3-MB L2 cache, 1066-MHz FSB) 507963-001

■ P7550 2.26-GHz processor (3-MB L2 cache, 1066-MHz FSB) 573076-001

■ T6600 2.20-GHz processor (6-MB L2 cache, 1066-MHz FSB) 513593-001

■ P7450 2.13-GHz processor (3-MB L2 cache, 1066-MHz FSB) 507965-001

■ T6500 2.10-GHz processor (6-MB L2 cache, 1066-MHz FSB) 572928-001

■ T6400 2.06-GHz processor (6-MB L2 cache, 1066-MHz FSB) 513592-001

■ P7350 2.00-GHz processor (3-MB L2 cache, 1066-MHz FSB) 507967-001

Intel Pentium processors:

■ T4300 2.10-GHz processor (1-MB L2 cache, 800-MHz FSB) 572929-001

■ T4200 2.00-GHz processor (1-MB L2 cache, 800-MHz FSB) 513599-001

■ T3000 1.80-GHz processor (1-MB L2 cache, 800-MHz FSB) 572926-001

Intel Celeron T1600 1.66-GHz processor (1-MB L2 cache, 667-MHz FSB) 532324-001

(16) Fan/heat sink assembly (includes replacement thermal material):

■ For use only with computer models equipped with graphics subsystems with

discrete memory

■ For use only with computer models equipped with graphics subsystems with

UMA memory

(17) Optical drive (includes bezel and bracket):

■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe 534988-001

■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive 534987-001

■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe 534986-001

(18) Base enclosure (includes six rubber feet) 534437-001

Rubber Feet Kit (not illustrated, includes six rubber feet) 537202-001

(19) Battery:

■ 9-cell, 2.55-Ah (83-Wh) Li-ion battery 530803-001

531814-001

531813-001

■ 6-cell, 2.55-Ah (55-Wh) Li-ion battery 530802-001

■ 6-cell, 2.20-Ah (47-Wh) Li-ion battery 530801-001

Continued

3–4 Maintenance and Service Guide

Page 27

Illustrated parts catalog

Item Description Spare Part Number

(20) WLAN module:

802.11a/b/g/n WLAN module:

■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

504664-001

504664-002

■ Atheros 9285G 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

■ Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except Pakistan, Russia, and the Ukraine

518436-001

480985-001

Continued

Maintenance and Service Guide 3–5

Page 28

Illustrated parts catalog

Item Description Spare Part Number

(20) WLAN module

802.11a/b/g WLAN module:

■ Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands,

Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

■ Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria,

Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

(continued)

504593-001

504593-002

■ Intel WiFi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia,

and the Ukraine

(21) RTC battery (includes cable and double-sided tape) 531829-001

(22) Memory modules (800-MHz, DDR2):

■ 4-GB 530792-001

■ 2-GB 530790-001

■ 1-GB 530788-001

(23) Hard drive (includes hard drive connector and hard drive bracket):

■ 500-GB, 7200-rpm 573738-001

■ 500-GB, 5400-rpm 530797-001

■ 320-GB, 7200-rpm 572085-001

■ 320-GB, 5400-rpm 530796-001

■ 250-GB, 7200-rpm 572084-001

■ 250-GB, 5400-rpm 530795-001

■ 160-GB, 5400-rpm 530794-001

Hard Drive Hardware Kit (not illustrated, includes hard drive connector, hard drive bracket, and screws)

482957-001

534990-001

3–6 Maintenance and Service Guide

Page 29

Display assembly subcomponents

Illustrated parts catalog

Item Description Spare part number

(1) Display bezel

For use only with computer models equipped with a webcam 531800-001

For use only with computer models not equipped with a webcam 531801-001

(2) Display hinges 531803-001

(3) 13.3-in, SVA, High-Definition BrightView display panel 530782-001

(4) Display panel cable (includes webcam module cable) 531802-001

(5) Wireless antenna set 531804-001

(6) Webcam module 531805-001

(7) Microphone (includes receiver and cable) 534438-001

(8) Display enclosure 531806-001

Maintenance and Service Guide 3–7

Page 30

Illustrated parts catalog

Plastics Kit

Item Description Spare part number

Plastics Kit: 535521-001

(1) ExpressCard slot bezel

(2) Hard drive cover (includes three captive screws, secured by C-clips)

(3) Wireless module compartment cover (includes one captive screw, secured by a C-clip)

3–8 Maintenance and Service Guide

Page 31

Mass storage devices

Illustrated parts catalog

Item Description Spare part number

(1) Hard drive (includes hard drive connector and hard drive bracket):

■ 500-GB, 7200-rpm 573738-001

■ 500-GB, 5400-rpm 530797-001

■ 320-GB, 7200-rpm 572085-001

■ 320-GB, 5400-rpm 530796-001

■ 250-GB, 7200-rpm 572084-001

■ 250-GB, 5400-rpm 530795-001

■ 160-GB, 5400-rpm 530794-001

Hard Drive Hardware Kit (includes hard drive connector, hard drive bracket, and screws)

(2) Optical drive (includes bezel and bracket):

■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe 530800-001

■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive 530799-001

■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe 530798-001

534990-001

Maintenance and Service Guide 3–9

Page 32

Illustrated parts catalog

Miscellaneous parts

Description Spare part number

AC adapters:

■ 90-W PFC HP Smart Adapter 463955-001

■ 65-W PFC HP Smart Adapter 463958-001

Power cords:

■ For use in South Korea 490371-AD1

■ For use in Taiwan and Thailand 490371-AB1

■ For use in the United States 490371-001

Screw Kit

■ Phillips PM3.0 × 4.0 screws

■ Phillips PM2.5 × 9.0 screws

■ Phillips PM2.5 × 7.0 screws

■ Phillips PM2.5 × 6.0 captive screws

■ Phillips PM2.5 × 6.0 screws

■ Phillips PM2.5 × 4.0 screws

■ Phillips PM2.0 × 9.0 screws

■ Phillips PM2.0 × 7.0 captive screws

■ Phillips PM2.0 × 5.0 screws

■ Phillips PM2.0 × 4.0 screws

■ Phillips PM2.0 × 3.0 screws

■ Phillips PM2.0 × 2.0 broadhead screws

531815-001

3–10 Maintenance and Service Guide

Page 33

Sequential part number listing

Spare part number Description

463955-001 90-W PFC HP Smart Adapter

463958-001 65-W PFC HP Smart Adapter

480985-001 Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except

Pakistan, Russia, and the Ukraine

482957-001 Intel WiFi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and the Ukraine

483113-001 Bluetooth module

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth

✎

module cable is available using spare part number 534436-001.

490371-001 Power cord for use in the United States

490371-AB1 Power cord for use in Taiwan and Thailand

490371-AD1 Power cord for use in South Korea

504593-001 Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, Guam,

Puerto Rico, the United States, and the U.S. Virgin Islands

504593-002 Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,

Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Illustrated parts catalog

504664-001 Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam,

Puerto Rico, the United States, and the U.S. Virgin Islands

(Continued)

Maintenance and Service Guide 3–11

Page 34

Illustrated parts catalog

Spare part number Description

504664-002 Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,

507951-001 Intel Core2 T9800 2.93-GHz processor (6-MB L2 cache, 1066-MHz FSB, includes replacement

thermal material)

507952-001 Intel Core2 T9600 2.80-GHz processor (6-MB L2 cache, 1066-MHz FSB, includes replacement

thermal material)

507953-001 Intel Core2 T9550 2.66-GHz processor (6-MB L2 cache, 1066-MHz FSB, includes replacement

thermal material)

507960-001 Intel Core2 P8700 2.53-GHz processor (3-MB L2 cache, 1066-MHz FSB, includes replacement

thermal material)

507963-001 Intel Core2 P8600 2.40-GHz processor (3-MB L2 cache, 1066-MHz FSB, includes replacement

thermal material)

507965-001 Intel Core2 P7450 2.13-GHz processor (3-MB L2 cache, 1066-MHz FSB, includes replacement

thermal material)

507967-001 Intel Core2 P7350 2.00-GHz processor (3-MB L2 cache, 1066-MHz FSB, includes replacement

thermal material)

513592-001 Intel Core2 T6400 2.06-GHz processor (6-MB L2 cache, 1066-MHz FSB, includes replacement

thermal material)

513593-001 Intel Core2 T6600 2.20-GHz processor (6-MB L2 cache, 1066-MHz FSB, includes replacement

thermal material)

513599-001 Intel Pentium T4200 2.00-GHz processor (1-MB L2 cache, 800-MHz FSB, includes replacement

thermal material)

518436-001 Atheros 9285G 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam,

Puerto Rico, the United States, and the U.S. Virgin Islands

530782-001 13.3-in, SVA, High-Definition BrightView display panel

530788-001 1-GB memory module (800-MHz, DDR2)

530790-001 2-GB memory module (800-MHz, DDR2)

530792-001 4-GB memory module (800-MHz, DDR2)

530794-001 160-GB, 5400-rpm hard drive (includes hard drive connector and hard drive bracket)

(Continued)

3–12 Maintenance and Service Guide

Page 35

Illustrated parts catalog

Spare part number Description

530795-001 250-GB, 5400-rpm hard drive (includes hard drive connector and hard drive bracket)

530796-001 320-GB, 5400-rpm hard drive (includes hard drive connector and hard drive bracket)

530797-001 500-GB, 5400-rpm hard drive (includes hard drive connector and hard drive bracket)

530801-001 6-cell, 2.20-Ah (47-Wh) Li-ion battery

530802-001 6-cell, 2.55-Ah (55-Wh) Li-ion battery

530803-001 9-cell, 2.55-Ah (83-Wh) Li-ion battery

531774-001 Keyboard for use only in the United States

531774-281 Keyboard for use only in Thailand

531774-AB1 Keyboard for use only in Taiwan

531774-AD1 Keyboard for use only in South Korea

531798-001 13.3-in BrightView display assembly for use only with computer models equipped with a webcam

(includes 2 WLAN antenna transceivers and cables, microphone, nameplate, and logo)

531799-001 13.3-in BrightView display assembly for use only with computer models not equipped with a webcam

(includes 2 WLAN antenna transceivers and cables, microphone, nameplate, and logo)

531800-001 Display bezel for use only with computer models equipped with a webcam

531801-001 Display bezel for use only with computer models not equipped with a webcam

531802-001 Display panel cable (includes webcam module cable)

531803-001 Display hinges

531804-001 Wireless antenna set

531805-001 Webcam module

531806-001 Display enclosure

531809-001 USB board (includes USB board cable)

531810-001 Power connector and cable

531812-001 Audio board (includes audio board cable)

531813-001 Fan/heat sink assembly for use only with computer models equipped with graphics subsystems with

UMA memory (includes replacement thermal material)

531814-001 Fan/heat sink assembly for use only with computer models equipped with graphics subsystems with

discrete memory (includes replacement thermal material)

531815-001 Screw Kit

531819-001 Keyboard cover (includes power button board and cable)

531826-001 LED board (includes LED board cable)

531828-001 Fingerprint reader board (includes fingerprint reader board cable)

531829-001 RTC battery (includes RTC battery cable and double-sided tape)

532324-001 Intel Celeron T1600 1.66-GHz processor (1-MB L2 cache, 667-MHz FSB, includes replacement

thermal material)

(Continued)

Maintenance and Service Guide 3–13

Page 36

Illustrated parts catalog

Spare part number Description

534435-001 Speaker assembly (includes left and right speakers and speaker cables)

534436-001 Bluetooth module cable

534437-001 Base enclosure (includes six rubber feet)

534438-001 Microphone (includes receiver and cable)

534986-001 DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe

534987-001 Blu-ray ROM DVD±R/RW SuperMulti DL Drive

534988-001 Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe

534990-001 Hard Drive Hardware Kit (includes hard drive connector, hard drive bracket, and screws)

535521-001 Plastics Kit

537202-001 Rubber Feet Kit (includes six rubber feet)

538765-001 System board for use only with computer models equipped with graphics subsystems with discrete

538766-001 System board for use only with computer models equipped with graphics subsystems with UMA

572926-001 Intel Pentium T3000 1.80-GHz processor (1-MB L2 cache, 800-MHz FSB, includes replacement

572929-001 Intel Pentium T4300 2.10-GHz processor (1-MB L2 cache, 800-MHz FSB, includes replacement

See “Plastics Kit” on page 8 for more Plastics Kit spare part information.

✎

memory (includes replacement thermal material)

thermal material)

3–14 Maintenance and Service Guide

Page 37

Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

■ Flat-bladed screwdriver

■ Phillips P0 screwdriver

■ Phillips P1 screwdriver

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws)

✎

away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the

plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly

process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Maintenance and Service Guide 4–1

Page 38

Removal and replacement procedures

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer,

damage to a drive, or loss of information, observe these precautions:

■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

■ Handle drives on surfaces covered with at least one inch of shock-proof foam.

■ Avoid dropping drives from any height onto any surface.

■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

■ Avoid exposing a drive to temperature extremes or liquids.

■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging

and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle. Or the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe

these precautions:

■ Keep components in their electrostatic-safe containers until you are ready to install them.

■ Use nonmagnetic tools.

■ Before touching an electronic component, discharge static electricity by using the guidelines described in

this section.

■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

■ If you remove a component, place it in an electrostatic-safe container.

4–2 Maintenance and Service Guide

Page 39

Removal and replacement procedures

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

■ To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

■ Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

■ Place items on a grounded surface before removing items from their containers.

■ Always be properly grounded when touching a component or assembly.

■ Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

■ Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment

used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Maintenance and Service Guide 4–3

Page 40

Removal and replacement procedures

Workstation guidelines

Follow these grounding workstation guidelines:

■ Cover the workstation with approved static-shielding material.

■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and

equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items

only at static-free workstations.

■ Avoid contact with pins, leads, or circuitry.

■ Turn off power and input signals before inserting or removing connectors or test equipment.

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a

minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at

standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

■ Antistatic tape

■ Antistatic smocks, aprons, and sleeve protectors

■ Conductive bins and other assembly or soldering aids

■ Nonconductive foam

■ Conductive tabletop workstations with ground cords of one megohm resistance

■ Static-dissipative tables or floor mats with hard ties to the ground

■ Field service kits

■ Static awareness labels

■ Material-handling packages

■ Nonconductive plastic bags, tubes, or boxes

■ Metal tote boxes

■ Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

4–4 Maintenance and Service Guide

Page 41

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 65 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Removal and replacement procedures

Item Component Description

Product name This is the product name affixed to the front of the computer.

Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

Part number/Product number (p/n) This number provides specific information about the product’s

Model description This is the alphanumeric identifier used to locate documents,

Warranty period This number describes the duration of the warranty period for

Maintenance and Service Guide 4–5

hardware components. The part number helps a service technician to determine what components and parts are needed.

drivers, and support for the computer.

the computer.

Page 42

Removal and replacement procedures

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 537202-001. There are 6 rubber feet that attach to the base enclosure in the locations illustrated below.

Battery

Description Spare part number

9-cell, 2.55-Ah (83-Wh) Li-ion battery 530803-001

6-cell, 2.55-Ah (55-Wh) Li-ion battery 530802-001

6-cell, 2.20-Ah (47-Wh) Li-ion battery 530801-001

Before removing the battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4–6 Maintenance and Service Guide

Page 43

Removal and replacement procedures

Remove the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the battery release latch 1 to release the battery.

3. Lift the front edge of the battery 2 until it rests at an angle.

4. Remove the battery 3 from the computer.

Install the battery by inserting it into the battery bay until you hear a click.

Maintenance and Service Guide 4–7

Page 44

Removal and replacement procedures

Hard drive

The hard drive spare part kit includes a hard drive connector and hard drive bracket.

✎

Description Spare part number

500-GB, 7200-rpm hard drive 573738-001

500-GB, 5400-rpm hard drive 530797-001

320-GB, 7200-rpm hard drive 572085-001

320-GB, 5400-rpm hard drive 530796-001

250-GB, 7200-rpm hard drive 572084-001

250-GB, 5400-rpm hard drive 530795-001

160-GB, 5400-rpm hard drive 530794-001

Hard Drive Hardware Kit (includes hard drive connector, hard drive bracket, and screws) 534990-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

Remove the hard drive:

1. Position the computer with the front toward you.

2. Loosen the three Phillips PM2.5×6.0 captive screws 1 that secure the hard drive cover to the computer.

3. Lift the left side 2 of the hard drive cover to detach it from the computer.

4. Remove the hard drive cover 3. The hard drive cover is included in the Plastics Kit, spare part number 535521-001.

4–8 Maintenance and Service Guide

Page 45

Removal and replacement procedures

5. Remove the 2 hard drive spacers 1 that secure the hard drive in the hard drive bay.

6. Grasp the Mylar tab 2 on the hard drive and slide the hard drive 3 to the right.

7. Remove the hard drive 4 from the hard drive bay.

8. If it is necessary to replace the hard drive bracket, follow these steps:

a. Remove the two Phillips PM3.0×4.0 screws 1 from each side of the hard drive.

b. Lift the bracket 2 straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

Maintenance and Service Guide 4–9

Page 46

Removal and replacement procedures

Memory module

Description Spare part number

4-GB memory module (800-MHz, DDR2) 530792-001

2-GB memory module (800-MHz, DDR2) 530790-001

1-GB memory module (800-MHz, DDR2 530788-001

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Remove the hard drive cover (see “Hard drive” on page 8).

Remove the memory module:

The top memory module slot is for expansion memory and the bottom slot is for primary memory.

✎

1. Spread the retaining tabs 1 on each side of the memory module to release the memory module. (The edge of the module opposite the slot rises away from the computer.)

2. Remove the memory module 2 by pulling the module away from the slot at an angle.

Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory

✎

module slot.

Reverse this procedure to install a memory module.

4–10 Maintenance and Service Guide

Page 47

WLAN module

Description Spare part number

Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

Removal and replacement procedures

504664-001

Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Atheros 9285G 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except Pakistan, Russia, and the Ukraine

504664-002

518436-001

480985-001

Continued

Maintenance and Service Guide 4–11

Page 48

Removal and replacement procedures

Description Spare part number

Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Intel WiFi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and the Ukraine 482957-001

504593-001

504593-002

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

4–12 Maintenance and Service Guide

Page 49

Removal and replacement procedures

Remove the WLAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the

computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

1. Loosen the Phillips PM2.5×6.0 captive screw 1 that secures the wireless module compartment cover to the computer.

2. Lift the rear edge 2 of the wireless module compartment cover to detach it from the computer.

3. Remove the wireless module compartment cover 3. The wireless module compartment cover is included in the Plastics Kit, spare part number 535521-001.

Maintenance and Service Guide 4–13

Page 50

Removal and replacement procedures

4. Remove the Phillips PM2.0×3.0 screw 1 that secures the WLAN module bracket to the computer.

5. Remove the WLAN module bracket 2. (The edge of the module opposite the slot rises away from the computer.)

6. Disconnect the WLAN antenna cables 3 from the terminals on the WLAN module.

The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna

✎

cable is connected to the WLAN module “Aux” terminal.

7. Remove the WLAN module 4 by pulling the module away from the slot at an angle.

WLAN modules are designed with a notch 5 to prevent incorrect insertion of the WLAN module into the WLAN

✎

module slot.

Reverse this procedure to install the WLAN module.

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RTC battery

Description Spare part number

RTC battery (includes cable and double-sided tape) 531829-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Remove the wireless module compartment cover (see “WLAN module” on page 11).

Remove the RTC battery:

1. Disconnect the RTC battery cable 1 from the system board.

2. Detach the RTC battery 2 from the base enclosure and release the RTC battery as far as the RTC battery cable allows. (The RTC battery is attached to the base enclosure with double-sided tape.)

Removal and replacement procedures

3. Remove the RTC battery.

Reverse this procedure to install the RTC battery.

Maintenance and Service Guide 4–15

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Removal and replacement procedures

Optical drive

The optical drive spare part kit includes an optical drive bezel and bracket.

✎

Description Spare part number

Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe 534988-001

Blu-ray ROM DVD±R/RW SuperMulti DL Drive 534987-001

DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe 534986-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

Remove the optical drive:

1. Position the computer with the right side toward you.

2. Remove the Phillips PM2.0×9.0 screw 1 that secures the optical drive to the computer.

3. Insert a thin tool, such as a paper clip, into the release access 2. (The optical drive disc tray is partially ejected from the optical drive.)

4. Use the disc tray frame to slide the optical drive 3 out of the computer.

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Removal and replacement procedures

5. If it is necessary to replace the optical drive bracket, follow these steps:

a. Position the optical drive with the rear toward you.

b. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive.

c. Remove the optical drive bracket 2.

Reverse this procedure to reassemble and install the optical drive.

Maintenance and Service Guide 4–17

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Removal and replacement procedures

Keyboard

For use in country or region: Spare part number For use in country or region: Spare part number

■ For use in South Korea 531774-AD1 ■ For use in Thailand 531774-281

■ For use in Taiwan 531774-AB1 ■ For use in the United States 531774-001

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Remove the hard drive cover (see “Hard drive” on page 8).

Remove the keyboard:

1. Remove the three Phillips PM2.0×9.0 screws that secure the keyboard to the computer.

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Removal and replacement procedures

2. Turn the computer display-side up with the front toward you.

3. Open the computer as far as possible.

4. Lift the rear edge 1 of the keyboard until it rests at an angle.

5. Slide the keyboard 2 toward the display until the tabs on the front edge of the keyboard are clear of the openings in the top cover.

6. Swing the rear edge of the keyboard 3 up and forward until it rests upside down on the top cover.

7. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and disconnect the keyboard cable 2 from the system board.

8. Remove the keyboard.

Reverse this procedure to install the keyboard.

Maintenance and Service Guide 4–19

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Removal and replacement procedures

Keyboard cover

Description Spare part number

Keyboard cover (includes power button board and cable) 531819-001

Before removing the keyboard cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Remove the hard drive cover (see “Hard drive” on page 8).

6. Remove the keyboard (see “Keyboard” on page 18).

Remove the keyboard cover:

1. Remove the two Phillips PM2.5×9.0 screws 1 and the eight Phillips PM2.0×2.0 broadhead screws 2 that secure the keyboard cover to the computer.

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Removal and replacement procedures

2. Turn the computer display-side up with the front toward you.

3. Open the computer as far as possible.

4. Disconnect the caps lock LED cable 1 and the LED board cable 2 from the low insertion force (LIF) connectors on the system board.

5. Lift the rear edge of the keyboard cover 3 and swing it up and forward until it detaches from the computer.

6. Remove the keyboard cover.

Reverse this procedure to install the keyboard cover.

Maintenance and Service Guide 4–21

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Removal and replacement procedures

Right speaker

Description Spare part number

Speaker assembly (includes left and right speakers and speaker cables) 534435-001

Before removing the right speaker, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Remove the following components:

a. Hard drive cover (see “Hard drive” on page 8)

b. Keyboard (see “Keyboard” on page 18)

c. Keyboard cover (see “Keyboard cover” on page 20).

Remove the right speaker:

1. Disconnect the right speaker cable 1 from the system board.

2. Release the speaker cables from the clips 2 and routing channels built into the top cover.

3. Remove the Phillips PM2.0×4.0 screw 3 that secures the right speaker to the top cover.

4. Remove the right speaker 4.

Reverse this procedure to install the right speaker.

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Top cover

The top cover spare part kit includes the TouchPad on/off board and cable, TouchPad button board and cable, and

✎

TouchPad board and cable.

Description Spare part number

For use only with computer models equipped with fingerprint reader board (includes fingerprint reader board cable)

For use only with computer models not equipped with fingerprint reader board 531825-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then

4. Remove the battery (see “Battery” on page 6).

5. Remove the following components:

Removal and replacement procedures

531524-001

and then shut it down through the operating system.

unplugging the AC adapter from the computer.

a. Hard drive (see “Hard drive” on page 8)

b. Optical drive (see “Optical drive” on page 16)

c. Keyboard (see “Keyboard” on page 18)

d. Keyboard cover (see “Keyboard cover” on page 20)

e. Right speaker (see “Right speaker” on page 22)

Maintenance and Service Guide 4–23

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Removal and replacement procedures

Remove the top cover:

1. Turn the computer upside down with the front toward you.

2. Remove the following screws that secure the top cover to the base enclosure:

1 Four Phillips PM2.0×9.0 screws on the front edge of the base enclosure

2 One Phillips PM2.0×2.5 broadhead screw in the hard drive bay

3 One Phillips PM2.0×4.0 screw in the hard drive bay

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Removal and replacement procedures

3. Disconnect the left speaker cable 1 from the system board.

4. Remove the left speaker cable 2 from the clips and routing channel through which it is routed.

5. Disconnect the microphone cable 3 from the system board.

6. Disconnect the display panel cable 4 from the system board.

7. Remove the display panel cable from the clips 5 and routing channel through which it is routed.

8. Disconnect the TouchPad cable 1 from the LIF connector on the system board.

9. Disconnect the TouchPad on/off button board cable 2 from the LIF connector on the system board.

10. Disconnect the fingerprint reader board cable 3 from the system board.

Maintenance and Service Guide 4–25

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Removal and replacement procedures

11. Remove the five Phillips PM2.0×4.0 screws that secure the top cover to the base enclosure.

12. Lift the rear edge 1 of the top cover until it rests at an angle.

13. Remove the top cover 2 by lifting it straight up.

Reverse this procedure to install the top cover.

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Fingerprint reader board

Description Spare part number

Fingerprint reader board (includes cable) 531828-001

Before removing the fingerprint reader board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 8)

b. Optical drive (see “Optical drive” on page 16)

c. Keyboard (see “Keyboard” on page 18)

d. Keyboard cover (see “Keyboard cover” on page 20)

Removal and replacement procedures

e. Right speaker (see “Right speaker” on page 22)

f. Top cover (see “Top cover” on page 23).

Remove the fingerprint reader board:

1. Turn the top cover upside down with the front edge toward you.

2. Remove the Phillips PM2.0×3.0 screw 1 that secures the fingerprint reader board and bracket to the top cover.

3. Remove the fingerprint reader board bracket 2.

4. Detach the fingerprint reader board cable 3 from the top cover. The fingerprint reader board cable is attached to the top cover with double-sided tape.

5. Remove the fingerprint reader board 4.

Reverse this procedure to install the fingerprint reader board.

Maintenance and Service Guide 4–27

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Removal and replacement procedures

Left speaker

Description

Speaker assembly (includes left and right speakers and speaker cables)

Spare part number

531816-001

Before removing the left speaker, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 8)

b. Optical drive (see “Optical drive” on page 16)

c. Keyboard (see “Keyboard” on page 18)

d. Keyboard cover (see “Keyboard cover” on page 20)

e. Right speaker (see “Right speaker” on page 22)

f. Top cover (see “Top cover” on page 23).

Remove the left speaker:

1. Remove the two Phillips PM2.0×3.0 screws 1 that secure the left speaker to the top cover.

2. Release the left speaker 2 by lifting the left side until the speaker clears the base enclosure.

3. Remove the left speaker.

Reverse this procedure to install the left speaker.

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Display assembly

The display assembly spare part kit includes 2 WLAN antenna transceivers and cables, webcam, microphone,

✎

nameplate, and logo.

Description Spare part number

13.3-in BrightView display assembly for use only with computer models equipped with webcam 531798-001

13.3-in BrightView display assembly for use only with computer models not equipped with webcam 531799-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 11).

Removal and replacement procedures

6. Remove the following components:

a. Hard drive (see “Hard drive” on page 8)

b. Optical drive (see “Optical drive” on page 16)

c. Keyboard (see “Keyboard” on page 18)

d. Keyboard cover (see “Keyboard cover” on page 20)

e. Right speaker (see “Right speaker” on page 22)

f. Top cover (see “Top cover” on page 23).

g. Left speaker (see “Left speaker” on page 28)

Maintenance and Service Guide 4–29

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Removal and replacement procedures

Remove the display assembly:

1. Remove the WLAN antenna cables 1 from the opening 2 in the base enclosure.

CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can

result in damage to the display assembly and other computer components.

2. Remove the two Phillips PM2.5×6.0 screws 1 that secure the display assembly to the computer.

3. Lift the display assembly 2 straight up and remove it.

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Removal and replacement procedures

4. If it is necessary to replace the display bezel or any of the display assembly internal components, remove the two Mylar screw covers 1 and the two Phillips PM2.5×6.0 screws 2 on the display bezel lower edge.

5. Flex the inside edges of the top edge 1, the left and right sides 2, and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure.

6. Remove the display bezel 4. The display bezel is available using the following spare part numbers:

❏ 531800-001—for use only with computer models equipped with a webcam

❏ 531801-001—for use only with computer models not equipped with a webcam

Maintenance and Service Guide 4–31

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Removal and replacement procedures

7. If it is necessary to replace the webcam module, lift the webcam module 1 as far from the display enclosure as the webcam module allows.

8. Disconnect the webcam module cable 2 from the webcam module.

9. Remove the webcam module. The webcam module is available using spare part number 531805-001.

10. If it is necessary to replace the display panel, remove the six Phillips PM2.5×4.0 screws 1 that secure the

display panel to the display enclosure.

11. Remove the display panel 2. The display panel is available using spare part number 530782-001.

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Removal and replacement procedures

12. If it is necessary to replace the display hinges, remove the six Phillips PM2.0×3.0 screws 1 that secure the

hinges to the display panel.

13. Remove the display hinges 2. The display hinges are available using spare part number 531803-001.

14. If it is necessary to replace the display panel cable, turn the display panel upside down with the bottom edge toward you.

15. Disconnect the display panel cable 1 from the connector on the back of the display panel.

16. Remove the display panel cable 2. The display panel cable is available using spare part number 531802-001 and includes the webcam module cable.

Maintenance and Service Guide 4–33

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Removal and replacement procedures

17. If it is necessary to replace the wireless antenna transceivers and cables, release the tabs 1 built into the display enclosure shielding.

18. Release the wireless antenna transceivers 2 from the display enclosure. The transceivers are attached to the enclosure with double-sided tape.

19. Remove the wireless antenna transceivers and cables 3. The wireless antenna transceivers and cables are available using spare part number 531804-001.

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Removal and replacement procedures

20. If it is necessary to replace the microphone receiver and cable, remove the microphone receiver 1 from the clip built into the display enclosure.

21. Remove the microphone cable from the clips 2 and routing channel built into the right side of the display enclosure.

22. Remove the microphone receiver and cable 3. The microphone receiver and cable are available using spare part number 534438-001.

Reverse this procedure to reassemble and install the display assembly.

Maintenance and Service Guide 4–35

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Removal and replacement procedures

LED board

Description Spare part number

LED board (includes cable) 531826-001

Before removing the LED board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 8)

b. Optical drive (see “Optical drive” on page 16)

c. Keyboard (see “Keyboard” on page 18)

d. Keyboard cover (see “Keyboard cover” on page 20)

e. Right speaker (see “Right speaker” on page 22)

f. Top cover (see “Top cover” on page 23).

Remove the LED board and cable:

1. Disconnect the LED board cable 1 from the system board.

2. Remove the LED board cable from the clips 2 and routing channel built into the base enclosure.

3. Remove the Phillips PM2.0×4.0 screw 3 that secures the LED board to the base enclosure.

4. Remove the LED board and cable 4.

Reverse this procedure to install the LED board.

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Bluetooth module

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is

✎

available using spare part number 534436-001.

Description Spare part number

Bluetooth module 483113-001

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 8)

Removal and replacement procedures

b. Optical drive (see “Optical drive” on page 16)

c. Keyboard (see “Keyboard” on page 18)

d. Keyboard cover (see “Keyboard cover” on page 20)

e. Right speaker (see “Right speaker” on page 22)

f. Top cover (see “Top cover” on page 23).

Remove the Bluetooth module and cable:

1. Disconnect the Bluetooth module cable 1 from the system board.

2. Remove the Bluetooth module cable from the clips 2 and routing channel built into the base enclosure.

3. Remove Bluetooth module and cable 3.

Reverse this procedure to install the Bluetooth module.

Maintenance and Service Guide 4–37

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Removal and replacement procedures

Audio board

Description Spare part number

Audio board (includes cable) 531812-001

Before removing the audio board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 8)

b. Optical drive (see “Optical drive” on page 16)

c. Keyboard (see “Keyboard” on page 18)

d. Keyboard cover (see “Keyboard cover” on page 20)

e. Right speaker (see “Right speaker” on page 22)

f. Top cover (see “Top cover” on page 23).

Remove the audio board and cable:

1. Disconnect the audio board cable 1 from the system board.

2. Remove the Phillips PM2.0×4.0 screw 2 that secures the audio board to the system board.

3. Lift the rear edge of the audio board 3 so that the audio connectors slide out of the openings in the base enclosure and remove the audio board and cable.

Reverse this procedure to install the audio board.

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USB board

Description Spare part number

USB board (includes cable) 531809-001

Before removing the USB board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 8)

b. Optical drive (see “Optical drive” on page 16)

c. Keyboard (see “Keyboard” on page 18)

d. Keyboard cover (see “Keyboard cover” on page 20)

Removal and replacement procedures

e. Right speaker (see “Right speaker” on page 22)

f. Top cover (see “Top cover” on page 23).

Remove the USB board and cable:

1. Remove the Phillips PM2.0×4.0 screw 1 that secures the USB board to the system board.

2. Remove the USB board and cable 2.

Reverse this procedure to install the USB board.

Maintenance and Service Guide 4–39

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Removal and replacement procedures

Power connector and cable

Description Spare part number

Power connector and cable 531810-001

Before removing the power connector and cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 8)

b. Optical drive (see “Optical drive” on page 16)

c. Keyboard (see “Keyboard” on page 18)

d. Keyboard cover (see “Keyboard cover” on page 20)

e. Display assembly (see “Display assembly” on page 29).

f. Top cover (see “Top cover” on page 23).

Remove the power connector and cable:

1. Remove the power connector 1 from the clip 2 built into the base enclosure.

2. Remove the power connector and cable.

Reverse this procedure to install the power connector and cable.

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System board

The system board spare part kit includes replacement thermal material.

✎

Description Spare part number

Removal and replacement procedures

For use only with computer models equipped with graphics subsystems with discrete memory

For use only with computer models equipped with graphics subsystems with UMA memory

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 8)

b. Memory module (see “Memory module” on page 10)

c. WLAN module (see “WLAN module” on page 11)

d. Optical drive (see “Optical drive” on page 16)

e. Keyboard (see “Keyboard” on page 18)

f. Keyboard cover (see “Keyboard cover” on page 20)

538765-001

538766-001

g. Right speaker (see “Right speaker” on page 22)

h. Top cover (see “Top cover” on page 23).

i. Left speaker (see “Left speaker” on page 28)

j. Display assembly (see “Display assembly” on page 29).

When replacing the system board, be sure that the following additional components are removed from the defective system board and installed on the replacement system board:

■ RTC battery (see “RTC battery” on page 15)

■ Heat sink (see “Fan/heat sink assembly” on page 44)

■ Processor (see “Processor” on page 49)

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Removal and replacement procedures

Remove the system board:

1. Disconnect the following cables from the system board:

1 LED board cable

2 Bluetooth module cable

3 Audio board cable

2. Remove the two Phillips PM2.5×4.0 screws that secure the system board to the base enclosure.

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Removal and replacement procedures

3. Use the optical drive connector 1 to lift the left side of the system board 2 until it rests at an angle.

4. Remove the system board from the base enclosure by pulling it away at an angle 3.

Reverse this procedure to install the system board.

Maintenance and Service Guide 4–43

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Removal and replacement procedures

Fan/heat sink assembly

The fan/heat sink assembly spare part kit includes replacement thermal material.

✎

Description Spare part number

For use only with computer models equipped with graphics subsystems with discrete memory 531814-001

For use only with computer models equipped with graphics subsystems with UMA memory 531813-001

To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The

✎

computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan/heat sink assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 8)

b. Memory module (see “Memory module” on page 10)

c. WLAN module (see “WLAN module” on page 11)

d. Optical drive (see “Optical drive” on page 16)

e. Keyboard (see “Keyboard” on page 18)

f. Keyboard cover (see “Keyboard cover” on page 20)

g. Right speaker (see “Right speaker” on page 22)

h. Top cover (see “Top cover” on page 23).

i. Left speaker (see “Left speaker” on page 28)

j. Display assembly (see “Display assembly” on page 29).

k. System board (see “System board” on page 41).

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Removal and replacement procedures

Remove the fan/heat sink assembly:

1. Turn the system board upside down with the front toward you.

Steps 2 and 3 apply to computer models equipped with graphics subsystems with discrete memory. See steps 4

✎

and 5 for instructions on removing the fan/heat sink assembly on computer models equipped with graphics subsystems with UMA memory.

2. Loosen the four captive Phillips PM2.0×7.0 screws 1 that secure the fan/heat sink assembly to the system board.

3. Remove the fan/heat sink assembly 2.

Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board

✎

components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.

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Removal and replacement procedures

The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system

✎

board each time the fan/heat sink assembly is removed:

■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it.

■ Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it.

■ Thermal pads are used on the graphics subsystem memory module 5 and the heat sink section 6 that

services it.

■ Thermal pads are used on the other system board components 7 and heat sink sections 8 that service them.

Replacement thermal material is included with all system board, fan/heat sink assembly, and processor spare part kits.

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Removal and replacement procedures

Steps 4 and 5 apply to computer models equipped with graphics subsystems with UMA memory. See steps 2

✎

and 3 for instructions on removing the fan/heat sink assembly on computer models equipped with graphics subsystems with discrete memory.

4. Loosen the four captive Phillips PM2.0×7.0 screws 1 that secure the fan/heat sink assembly to the system board.

5. Remove the fan/heat sink assembly 2.

Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board

✎

components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.

Maintenance and Service Guide 4–47

Page 84

Removal and replacement procedures

The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system

✎

board each time the fan/heat sink assembly is removed:

■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it.

■ Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it.

■ Thermal pads are used on the other system board components 5 and sections of the heat sink 6 that

service them.

Replacement thermal material is included with all system board, fan/heat sink assembly, and processor spare part kits.

Reverse this procedure to install the fan/heat sink assembly.

4–48 Maintenance and Service Guide

Page 85

Processor

The processor spare part kit includes replacement thermal material.

✎

Removal and replacement procedures

Description

Intel Core2 processors:

■ T9900 2.93-GHz processor (6-MB L2 cache, 1066-MHz FSB) 570434-001

■ T9800 2.93-GHz processor (6-MB L2 cache, 1066-MHz FSB) 507951-001

■ T9600 2.80-GHz processor (6-MB L2 cache, 1066-MHz FSB) 507952-001

■ T9550 2.66-GHz processor (6-MB L2 cache, 1066-MHz FSB) 507953-001

■ P8800 2.66-GHz processor (3-MB L2 cache, 1066-MHz FSB) 570036-001

■ P8700 2.53-GHz processor (3-MB L2 cache, 1066-MHz FSB) 507960-001

■ P8600 2.40-GHz processor (3-MB L2 cache, 1066-MHz FSB) 507963-001

■ P7550 2.26-GHz processor (3-MB L2 cache, 1066-MHz FSB) 573076-001

■ T6600 2.20-GHz processor (3-MB L2 cache, 1066-MHz FSB) 513593-001

■ P7450 2.13-GHz processor (3-MB L2 cache, 1066-MHz FSB) 507965-001

■ T6500 2.10-GHz processor (3-MB L2 cache, 1066-MHz FSB) 572928-001

■ T6400 2.06-GHz processor (6-MB L2 cache, 1066-MHz FSB) 513592-001

■ P7350 2.00-GHz processor (3-MB L2 cache, 1066-MHz FSB) 507967-001

Intel Pentium processors:

■ T4300 2.10-GHz processor (1-MB L2 cache, 800-MHz FSB) 572929-001

■ T4200 2.00-GHz processor (1-MB L2 cache, 800-MHz FSB) 513599-001

■ T3000 1.80-GHz processor (1-MB L2 cache, 800-MHz FSB) 572926-001

Spare part number

Intel Celeron T1600 1.66-GHz processor (1-MB L2 cache, 667-MHz FSB) 532324-001

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 6).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 8)

b. Memory module (see “Memory module” on page 10)

c. WLAN module (see “WLAN module” on page 11)

d. RTC battery (see “RTC battery” on page 15)

e. Optical drive (see “Optical drive” on page 16)

f. Keyboard (see “Keyboard” on page 18)

g. Keyboard cover (see “Keyboard cover” on page 20)

h. Right speaker (see “Right speaker” on page 22)

Maintenance and Service Guide 4–49

Page 86

Removal and replacement procedures

i. Display assembly (see “Display assembly” on page 29).

j. Top cover (see “Top cover” on page 23).

k. System board (see “System board” on page 41).

l. Fan/heat sink assembly (see “Fan/heat sink assembly” on page 44).

Remove the processor:

1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a click.

2. Lift the processor 2 straight up and remove it.

When you install the processor, the gold triangle 3 on the processor must be aligned with the triangle 4 embossed

✎

on the processor socket.

Reverse this procedure to install the processor.

4–50 Maintenance and Service Guide

Page 87

Starting the Setup Utility

The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working.

The fingerprint reader (select models only) cannot be used to access the Setup Utility.

✎

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start the Setup Utility:

» Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup

Menu” message is displayed in the lower-left corner of the screen, press

– or –

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

2. When the Startup Menu is displayed, press

Setup Utility

f10.

esc.

f10.

Using the Setup Utility

Changing the language of the Setup Utility

The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

– or –

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press displayed, press

2. Use the arrow keys to select System Configuration > Language, and then press

3. Use the arrow keys to select a language, and then press

4. When a confirmation prompt with your language selected is displayed, press

5. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press

Your change goes into effect immediately.

f10.

enter.

f10.

esc. When the Startup Menu is

enter.

Maintenance and Service Guide 5–1

Page 88

Setup Utility

Navigating and selecting in the Setup Utility

Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.

■ To choose a menu or a menu item, use the arrow keys.

■ To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or

f5 or f6.

■ To select an item, press enter.

■ To close a text box or return to the menu display, press esc.

■ To display additional navigation and selection information while the Setup Utility is open, press f1.

Displaying system information

The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

– or –

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press displayed, press

2. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.

3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press

f10.

enter.

f10.

esc. When the Startup Menu is

Restoring default settings in the Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

– or –

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press displayed, press

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press

3. When the Setup Confirmation is displayed, press

4. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press

The Setup Utility default settings go into effect when the computer restarts.

Your password, security, and language settings are not changed when you restore the factory default settings.

f10.

enter.

✎

f10.

esc. When the Startup Menu is

enter.

5–2 Maintenance and Service Guide

Page 89

Exiting the Setup Utility

You can exit the Setup Utility with or without saving changes.

■ To exit the Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press select Exit > Exit Saving Changes, and then press

■ To exit the Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press select Exit > Exit Discarding Changes, and then press

After either choice, the computer restarts in Windows.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.

Some of the Setup Utility menu items listed in this chapter may not be supported by your computer.

✎

Main menu

Setup Utility

esc to return to the menu display. Then use the arrow keys to

enter.

esc to return to the menu display. Then use the arrow keys to

enter.

Select To Do This

System information ■ View and change the system time and date.

Security menu

Select To Do This

Administrator password Enter, change, or delete an administrator password.

Power-On Password Enter, change, or delete a power-on password.

■ View identification information about the computer.

■ View specification information about the processor, memory size,

system BIOS, and keyboard controller version (select models only).

Maintenance and Service Guide 5–3

Page 90

Setup Utility

System Configuration menu

Select To Do This

Language Support Change the Setup Utility language.

Button Sound (select models only) Enable/disable the capacitative button tapping sound.

Virtualization Technology Enable/disable the processor Virtualization Technology.

Processor C6 State (select models only) Enable/disable the processor C6 sleep state.

LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves power when the

computer is in DC mode.

Card Reader/1394 Power Saving (select models only)

Fan Always On Enabled/disable Fan Always On. When enabled, the computer fan will always

Boot Options Set the following boot options:

Diagnostics menu

Enable/disable Card Reader/1394 Power Saving.

be on.

f10 and f12 Delay (seconds)—Set the delay for the f10 and f12 functions of

■

the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

■ CD-ROM boot—Enable/disable boot from CD-ROM.

■ Floppy boot—Enable/disable boot from diskette.

■ Internal Network Adapter boot—Enable/disable boot from Internal

Network Adapter.

■ Boot Order—Set the boot order for:

❐ Hard drive ❐ Internal CD/DVD ROM drive ❐ USB Diskette on Key/USB hard disk ❐ USB CD/DVD ROM drive ❐ USB Floppy ❐ Network adapter

Select To Do This

Hard Disk Self Test Run a comprehensive self-test on the hard drive.

On models with two hard drives, this menu option is called the

✎

Primary Hard Disk Self Test.

Secondary Hard Disk Self Test (select models only)

Memory Test Run a diagnostic test on the system memory.

5–4 Maintenance and Service Guide

Run a comprehensive self-test on a secondary hard drive.

Page 91

Computer specifications

Dimensions

Length 21.9 cm 8.62 in

Width 32.8 cm 12.9 in

Height (front to rear) 3.2 to 3.6 cm 1.25 to 1.41 in

Weight 2.2 kg 4.93 lbs

Input power

Operating voltage 19.0 V dc @ 4.74 A - 65 W

Operating current 4.74 A

Temperature

Specifications

Metric U.S.

Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this

✎

range of temperatures.

Maintenance and Service Guide 6–1

Page 92

Specifications

13.3-in display specifications

Dimensions

Height 17.8 cm 7.0 in

Width 28.4 cm 11.2 in

Diagonal 33.6 cm 13.3 in

Number of colors Up to 16.8 million

Contrast ratio 250:1 (typical)

Brightness 200 nits (typical)

Pixel resolution

Pitch 0.279 × 0.279 mm

Format 1366 × 768

Configuration RGB vertical stripe

Backlight Edge lit

Character display 80 × 25

Total power consumption 4.0 W

Metric U.S.

Viewing angle ±40° horizontal, +120°/-40° vertical (typical)

6–2 Maintenance and Service Guide

Page 93

Hard drive specifications

Dimensions

Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm

Width 70 mm 70 mm 70 mm 70 mm

Weight 101 g 101 g 101 g 101 g

Interface type S ATA S ATA S ATA S ATA

Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec

Security ATA security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track 1.0 ms 1.5 ms 2.0 ms 2.0 ms

Average 14.0 ms 12.0 ms 12.0 ms 12.0 ms

Maximum 22.0 ms 22.0 ms 22.0 ms 22.0 ms

Logical blocks 976,773,168 625,142,448 488,397,168 312,581,808

Specifications

500-GB* 320-GB* 250-GB* 160-GB*

Disc rotational speed 7200 and

5400 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

Certain restrictions and exclusions apply. Contact technical support for details.

✎

7200 and 5400 rpm

5400 rpm

Maintenance and Service Guide 6–3

Page 94

Specifications

Blu-ray ROM DVD±R/RW SuperMulti DL Drive specifications

Applicable disc Read: Write:

BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT

Access time BD DVD

Random < 230 ms < 180 ms

Cache buffer 4.5 MB

Data transfer rate

2X BD-RAM 9 MB/sec

BD-RAM, DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM

8X DVD 2,400 KB/sec

16X CD-R 2,400 KB/sec

16X CD-RW 2,400 KB/sec

6–4 Maintenance and Service Guide

Page 95

DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications

Applicable disc Read: Write:

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DV D -5, DV D-9, DV D -10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM

Access time CD DVD

Random < 175 ms < 230 ms

Cache buffer 2.5 MB

Data transfer rate

24X CD-ROM 3,600 KB/sec

CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM

Specifications

8X DVD 10,800 KB/sec

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8x DVD+R 10,800 KB/sec

4X DVD+RW 5,400 KB/sec

8X DVD-R 10,800 KB/sec

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

Transfer mode Multiword DMA mode

Maintenance and Service Guide 6–5

Page 96

Specifications

System DMA specifications

Hardware DMA System function

DMA0 Not applicable

DMA1* Not applicable

DMA2* Not applicable

DMA3 Not applicable

DMA4 Direct memory access controller

DMA5* Not applicable

DMA6 Not assigned

DMA7 Not assigned

*ExpressCard controller can use DMA 1, 2, or 5.

6–6 Maintenance and Service Guide

Page 97

System memory map specifications

Size Memory address System function

640 KB 00000000-0009FFFF Base memory

128 KB 000A0000-000BFFFF Video memory

64 KB 000C0000-000CFFFF Video BIOS

64 KB 000E8000-000FFFFF System BIOS

00100000- XFFFFFFF Extended memory (based on

(X+1)0000000-FEDFFFFF PCI bus

FED00000-FED003FF High precision event timer

FEE01000-FFFFFFFF PCI bus

Specifications

memory installed)

Maintenance and Service Guide 6–7

Page 98

Specifications

System interrupt specifications

Hardware IRQ System function

IRQ0 System timer

IRQ1 Standard 101-/102-key or Microsoft natural keyboard

IRQ8 System CMOS/real-time clock

IRQ12 Synaptics PS/2 TouchPad

IRQ13 Numeric data processor

IRQ16 Intel ICH9 family USB universal host controller 2937

IRQ17 High definition audio controller

IRQ18 Intel ICH9 family USB universal host controller 2939

IRQ19 Intel ICH9 family USB2 enhanced controller 293C

IRQ20 Intel ICH9 family USB2 enhanced controller 293A

Mobile Intel 4 Series express chipset family

Intel ICH9 family USB universal host controller 2938 Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller

Intel ICH9 family USB universal host controller 2936

Intel ICH9 family USB universal host controller 2934

IRQ21 Intel ICH9M-E/M SATA AHCI controller

IRQ22 Intel ICH9 family USB universal host controller 2935

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port

✎

may assert IRQ3 or IRQ4.

For operating systems after Windows 2000, APIC (Advanced programming interrupt controller) is used.

✎

6–8 Maintenance and Service Guide

Page 99

System I/O address specifications

I/O address (hex) System function (shipping configuration)

000 - 01F DMA controller

020 - 021 Program interrupt controller

024 - 025 Program interrupt controller

028 - 029 Program interrupt controller

02C - 03D Program interrupt controller

02E - 02F Motherboard resources

030 - 031 Program interrupt controller

034 - 035 Program interrupt controller

038 - 039 Program interrupt controller

03C- 03D Program interrupt controller

040 - 043 System timer

04E-04F Motherboard resources

050-053 System timer

060 Standard 101-/102-key or Microsoft natural keyboard

Specifications

061 Motherboard resources

062 Microsoft ACPI-compliant embedded controller

063 Motherboard resources

064 Standard 101-/102-key or Microsoft natural keyboard

065 Motherboard resources

066 Microsoft ACPI-compliant embedded controller

067 Motherboard resources

070 Motherboard resources

071-077 System CMOS/real time clock

080 Motherboard resources

081-091 Direct memory access controller

092 Motherboard resources

093-09F Direct memory access controller

0A0-0A1 Program interrupt controller

0A4-0A5 Program interrupt controller

0A8-0A9 Program interrupt controller

0AC-0AD Program interrupt controller

0B0-0B1 Program interrupt controller

0B2-0B3 Motherboard resources

0B4- 0B5 Program interrupt controller

0B8-0B9 Program interrupt controller

0BC- 0BD Program interrupt controller

Continued

Maintenance and Service Guide 6–9

Page 100

Specifications

I/O address (hex) System function (shipping configuration)

0C0- 0DF Direct memory access controller

0F0- 0F0 Numeric data processor

0200-027F Motherboard resources

3B0-3BB Mobile Intel 4 series express chipset family

3C0-3DF Mobile Intel 4 series express chipset family

400-47F Motherboard resources

4D0-4D1 Programmable interrupt controller

500-57F Motherboard resources

1000-1003 Motherboard resources

1010-101F Motherboard resources

2000-20FF Marvell Yukon 88E8072 PCI-E Gigabit Ethernet controller

2000-2FFF ICH9 family PCI express root port6-294A

3000-4FFF ICH9 family PCI express root port5-2948

5000-6FFF ICH9 family PCI express root port3-2944

7000-701F ICH9M-E/M SATA AHCI controller

7020-703F ICH9 family USB universal host controller-2936

7040-705F ICH9 family USB universal host controller-2935

7060-707F ICH9 family USB universal host controller-2934

7080-709F ICH9 family USB universal host controller-2939

70A0-70BF ICH9 family USB universal host controller-2938

70C0-70DF ICH9 family USB universal host controller-2937

70E0-70E7 ICH9M-E/M SATA AHCI controller

70E8-70EF ICH9M-E/M SATA AHCI Controller

70F0-70F7 Mobile Intel 4 series express chipset family

70F8-70FB ICH9M-E/M SATA AHCI controller

70FC-70FF ICH9M-E/M SATA AHCI controller

EF80-EF9F Motherboard resources

FE00-FE0F Motherboard resources

FE80-EF8F Motherboard resources

FFFF Motherboard resources

6–10 Maintenance and Service Guide

HP Compaq Presario CQ35-101TU, Compaq Presario CQ35-102TX, Compaq Presario CQ35-103TX, Compaq Presario CQ35-104TX, Compaq Presario CQ35-105TU Service Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product description

Top components

Display components

External component identification

Buttons and fingerprint reader (select models only)

Keys

Lights

Pointing devices

Front components

Left-side components

Right-side components

Bottom components

Service tag

Illustrated parts catalog

Computer major components

Display assembly subcomponents

Plastics Kit

Mass storage devices

Miscellaneous parts

Sequential part number listing

Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Grounding guidelines

Component replacement procedures

Service tag

Computer feet

Battery

Hard drive

Memory module

WLAN module

RTC battery

Optical drive

Keyboard

Keyboard cover

Right speaker

Top cover

Fingerprint reader board

Left speaker

Display assembly

LED board

Bluetooth module

Audio board

USB board

Power connector and cable

System board

Fan/heat sink assembly

Processor

Starting the Setup Utility

Setup Utility

Using the Setup Utility

Changing the language of the Setup Utility

Navigating and selecting in the Setup Utility

Displaying system information

Restoring default settings in the Setup Utility

Exiting the Setup Utility

Setup Utility menus

Main menu

Security menu

System Configuration menu

Diagnostics menu

Computer specifications

Specifications

13.3-in display specifications

Hard drive specifications

Blu-ray ROM DVD±R/RW SuperMulti DL Drive specifications

DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications

System DMA specifications

System memory map specifications

System interrupt specifications

System I/O address specifications