HP Compaq dx2200 Service and Maintain

service reference guide
HP Compaq dx2200 MT
Business PC
1st Edition
This document provides information on the removal and replacement of all parts as well as information on troubleshooting, Desktop Management, setup utilities, ATA drives, safety, routine care, connector pin assignments, POST error messages, and diagnostic indicator lights.
Service Reference Guide
HP Compaq dx2200 MT Business PC
1st Edition
Document Part Number: 415606-001
March 2006
© Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries.
Intel is a trademark of Intel Corporation in the U.S. and other countries.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily
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harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to
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equipment or loss of information.
Service Reference Guide
HP Compaq dx2200 MT Business PC
First Edition (March 2006)
Document Part Number: 415606-001
Contents
1 Installing the Operating System
1.1 Microsoft Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
1.1.1 Installing or Upgrading Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
1.2 Converting to NTFS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2.1 Windows XP Home and XP Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.3 HP Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
2 Setup Utilities and Diagnostics Features
2.1 Power-On Self-Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
2.2 Computer Setup Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
2.2.1 Using Computer Setup (F10) Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
2.2.2 Computer Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
2.3 Recovering the Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
2.3.1 Backing up the CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
2.3.2 Restoring the CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
3 Desktop Management
3.1 Initial Configuration and Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2.1 FailSafe Boot Block ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2.2 Dual-State Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
3.2.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
3.2.4 World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
3.3 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
3.3.1 Password Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
3.3.2 Establishing a Supervisor Password Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 3–3
3.3.3 Establishing a User Password Using Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
3.3.4 Surge-Tolerant Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5
4 Serial and Parallel ATA Drive Guidelines and Features
4.1 SATA Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 SATA Hard Drive Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.2.1 SATA Data Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.2.2 SATA Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 PATA Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
4.4 PATA Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
4.4.1 PATA Data Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
4.4.2 PATA Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
4.5 PATA Drive Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Service Reference Guide, dx2200 MT 415606-001 iii
Contents
4.5.1 PATA Device Classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
4.6 SATA SMART Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
4.7 Drive Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
4.8 SATA BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
4.8.1 Legacy Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
4.8.2 Native Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
5 Identifying the Chassis, Routine Care, and Disassembly Preparation
5.1 Chassis Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
5.1.1 Microtower (MT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
5.2 Electrostatic Discharge Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2.1 Generating Static . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2.2 Preventing Electrostatic Damage to Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2.3 Personal Grounding Methods and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
5.2.4 Grounding the Work Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
5.2.5 Recommended Materials and Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
5.3 Routine Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
5.3.1 General Cleaning Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
5.3.2 Cleaning the Computer Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
5.3.3 Cleaning the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5
5.3.4 Cleaning the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5
5.3.5 Cleaning the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5
5.4 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.4.1 Power Supply Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.4.2 Tools and Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.4.3 Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.4.4 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
5.4.5 Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
5.4.6 Lithium Coin Cell Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
6 Removal and Replacement Procedures— Microtower (MT) Chassis
6.1 Preparation for Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
6.2 Access Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
6.3 Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
6.4 Front Drive Bezels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4
6.4.1 5.25" Drive Bezel Blank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4
6.4.2 Removing a 3.5” Drive Bezel Blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5
6.5 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
6.5.1 Installing Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
6.6 Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8
6.6.1 Expansion Slot Cover Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8
6.6.2 PCI/PCIe Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8
6.7 Cable Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–10
6.7.1 Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–11
6.8 Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–12
6.8.1 Drive Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–12
6.8.2 5.25" Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–13
6.8.3 3.5" Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–14
iv 415606-001 Service Reference Guide, dx2200 MT
6.8.4 Removing a 3.5” Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–16
6.9 Front I/O Panel Housing Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–17
6.9.1 Power Switch Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–18
6.10Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–19
6.11System Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–20
6.12Heatsink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–21
6.13Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–22
6.14System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–24
6.15Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–25
6.15.1Type 1 Battery Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–26
6.15.2Type 2 Battery Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–27
6.15.3Type 3 Battery Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–28
6.16Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–29
A Connector Pin Assignments
B Power Cord Set Requirements
C POST Error Messages
Contents
D Memory
E Troubleshooting Without Diagnostics
Index
Service Reference Guide, dx2200 MT 415606-001 v
Contents
vi 415606-001 Service Reference Guide, dx2200 MT
Installing the Operating System
Depending on the model, Microsoft Windows XP Home or Windows XP Professional is preinstalled on the computer and will be configured automatically the first time the computer is turned on.
CAUTION: Do not add optional hardware devices to your computer until the operating system is
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successfully installed. Doing so may cause errors and may prevent the operating system from installing properly.
CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL
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THE PROCESS IS COMPLETE. Turning off the computer during the installation process might damage the software that runs the computer.
1.1 Microsoft Windows XP
The first time the computer is turned on, Microsoft Windows is automatically installed. This takes approximately 10 minutes, depending on the system hardware configuration. Read and follow the instructions that appear on the screen to complete the installation. do not turn off your computer unless you are directed to do so.
1
During this process,
1.1.1 Installing or Upgrading Device Drivers
To install optional hardware devices after the OS installation is completed, you must install the device drivers for the device you are installing.
The I386 directory and its subdirectories provide the HP- or Compaq-specific integration of the operating system for the computer model and include device drivers supported by the operating system.
When prompted for the I386 directory on the operating system CD, replace the path specification
with C:\I386 or use the Browse button of the dialog box to browse the computer for the I386
folder. This action points to the appropriate drivers.
The latest support software is also available from the Web site at
http://www.hp.com/support.
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Installing the Operating System
1.2 Converting to NTFS
1.2.1 Windows XP Home and XP Professional
The Windows XP Home and XP Professional operating systems handle only NTFS-formatted drives. When installed, XP will, if necessary, automatically convert a FAT32 drive to NTFS.
1.3 HP Soft ware
The Microsoft Windows XP Home or Windows XP Professional operating system is preinstalled on the computer and will be configured automatically the first time the computer is turned on. All other software is user-installed.
Certain drivers and utilities are available only in selected languages. You can obtain the latest version of these files, in English and selected other languages, in one of these ways:
HP web site at www.hp.com
Restore Plus! CD, which is supplied with many HP models
Additional HP software may be required in certain situations.
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Setup Utilities and Diagnostics Features
Setup Utilities (F10) and diagnostic features provide information needed about the computer system when contacting Customer Support. These tools can also be used to:
Change factory default settings and to set or change the system configuration, which may be
necessary when you add or remove hardware.
Determine if all of the devices installed on the computer are recognized by the system and
functioning properly.
Determine information about the operating environment of the computer.
Solve system configuration errors detected but not automatically fixed during the Power-On
Self-Test (POST).
Establish and manage passwords and other security features.
Establish and manage energy-saving timeouts.
All features identified in this chapter may not be available on all HP products.
2
2.1 Power-On Self-Test (POST)
POST is a series of diagnostic tests that runs automatically when the system is turned on. POST checks the following items to ensure that the computer system is functioning properly:
Keyboard
Memory modules
Diskette drives
All IDE (ATA) mass storage devices
Processors
Controllers
If the Supervisor Password is set, a prompt appears on the screen while POST is running. You
will need to enter the password before continuing. Refer to Chapter 3, Section 3.1, “Initial
Configuration and Deployment,” for information on setting, deleting, or bypassing the password.
If POST finds an error in the system, an audible and/or visual message occurs. For POST error messages and their solutions refer to Appendix C, “POST Error Messages.”
Service Reference Guide, dx2200 MT 415606-001 2–1
Setup Utilities and Diagnostics Features
2.2 Computer Setup Utilities
Use Computer Setup Utilities (F10) to:
Modify or restore factory default settings.
Set the system date and time.
Set, view, change, or verify the system configuration including settings for processor,
graphics, memory, audio, storage, communications, and input devices.
Modify the boot order of bootable devices such as hard drives, diskette drives, optical drives,
or USB devices.
Configure the boot priority of IDE (ATA) hard drives.
The system is preset to always Quick Boot.
Enable or disable Network Server Mode, which allows the computer to boot the operating
system when the power-on password is enabled with or without a keyboard or mouse attached. When attached to the system, the keyboard and mouse remain locked until the power-on password is entered.
Enable supervisor password prompting during system restarts (warm boots) as well as during
power-on.
Establish a supervisor password that controls access to Computer Setup (F10) Utility and the
settings described in this section.
Secure the integrated I/O functionality, including the serial, USB, or parallel ports, audio, or
embedded NIC, so that they cannot be used until they are unsecured.
Enable or disable removable media boot ability.
Solve system configuration errors detected but not automatically fixed during the Power-On
Self-Test (POST).
Execute self-tests on a specified IDE (ATA) hard drive (when supported by the drive).
2.2.1 Using Computer Setup (F10) Utilities
Computer Setup can be accessed only by turning on the computer or restarting the system. To access the Computer Setup Utilities menu, complete the following steps:
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.
2. As soon as the computer is turned on, press and hold the Setup. Press
If you do not press the F10 key at the appropriate time, you must turn the computer off, then on
again, and press the
If you are using a PS/2 keyboard, you may see a Keyboard Error message—disregard it.
Enter to bypass the title screen, if necessary.
F10 key again to access the utility.
F10 key until you enter Computer
3. A choice of headings appears in the Computer Setup Utilities menu: System Information, Standard CMOS Features, Advanced BIOS Features, Advanced Chipset Features, Integrated Peripherals, Power Management Setup, PnP/PCI Configurations, PC Health Status, Load Optimized Defaults, Set Supervisor Password, Set User Password, Save and Exit Setup, and Exit Without Saving.
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Setup Utilities and Diagnostics Features
4. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and down) keys to select the option you want, then press Utilities menu, press
Esc.
Enter. To return to the Computer Setup
5. To apply and save changes, select Save and Exit Setup.
If you have made changes that you do not want applied, select Exit Without Saving.
To reset to factory settings, select Load Optimized Defaults. This option will restore the
original factory system defaults. You must still select Save and Exit Setup after resetting the defaults.
CAUTION: Do NOT turn the computer power OFF while the ROM is saving your F10 Computer Setup
Ä
changes because the CMOS could become corrupted. It is safe to turn off all power to the computer after you exit the F10 Setup screen.
Service Reference Guide, dx2200 MT 415606-001 2–3
Setup Utilities and Diagnostics Features
2.2.2 Computer Setup Menu
.
Heading Option Description
System Information
Standard CMOS Features
None Lists product name, SKU number, processor type, processor
speed, CPU ID, cache size, memory size, system ROM, integrated MAC, UUID, system serial number, asset tracking number, asset tag number, and CPU clock ratio.
Date (mm/dd/yy) Allows you to set system date.
Time (hh:mm:ss) Allows you to set system time.
PATA Controller Disables/enables PATA controller.
PATA Ch 0 Master PATA Ch 0 Slave
• For each, if PATA HDD is used, allows you to:
• run SMART HDD self-test for selected channel
•SMART Status Check –Target Disk –SMART –Smart Status Check
•HDD Short Self-Test – Target Disk – Estimated Test Time – Start Test
• HDD Extended Self-Test – Target Disk – Estimated Test Time – Start Test
• set device details on selected channel to: –None –Auto –Manual
• set access mode on selected channel to: –CHS (Cylinder-Head-Sector) –LBA (Logical Block Addressing) –Large –Auto
•view –Firmware version –Capacity –Cylinder –Head –Precomp –Landing Zone –Sector
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Setup Utilities and Diagnostics Features
Heading Option Description
Standard CMOS Features (continued)
SATA Controller Disables/enables onboard SATA controller.
SATA Ch 1 Master SATA Ch 2 Master
For each, allows you to:
• run HDD self-test for selected channel:
•SMART Status Check
–Target Disk –SMART –SMART Status Check
•HDD Short Self-Test
–Target Disk –Estimated Test Time –Start Test
•HDD Extended Self-Test
–Target Disk –Estimated Test Time –Start Test
• set extended IDE drive on selected channel to:
•None
•Auto
• set access mode on selected channel to
•Large
•Auto
•view
•Firmware version
•Capacity
•Cylinder
•Head
•Precomp
•Landing Zone
•Sector
Floppy Controller Disables/enables the floppy disc controller.
Drive A Allows you to set Drive A to None or 1.44, 3.5 in. (Used to
disable/enable Drive A in legacy operating systems.)
Halt On Allows you to set POST error behavior to:
•All Errors
•No Errors
•All but Keyboard
•All but Diskette
• All but Diskette/Keyboard
Service Reference Guide, dx2200 MT 415606-001 2–5
Setup Utilities and Diagnostics Features
Heading Option Description
Standard CMOS Features (continued)
Advanced BIOS Features
POST Delay Allows you to set a POST delay to:
•0 seconds
•5 seconds
•10 seconds
•15 seconds
•30 seconds
Device Boot Disabling
F9 Boot Menu Disables/enables F9 Boot Menu
Removable Device Boot Priority
Hard Disk Boot Seq.
Allows you to restrict a device from booting the unit. You can disable as a bootable device:
•None
•USB
•Internal ODD
•Internal FDD
• USB + ODD + FDD
Allows you to specify the order of attached removable devices (such as Legacy Floppy or USB FDD) The first drive in the order has priority in the boot sequence and is recognized as drive A.
Allows you to specify the order of attached hard drive devices (such as USB HDD storage, USB2 Drive Key, or USB flash media). The first drive in the order has priority in the boot sequence and is recognized as drive C (if any devices are attached).
Optical Drive Boot Sequence
Network Boot Sequence
First Boot Device Second Boot
Device Third Boot Device Fourth Boot Device
Boot Up NumLock Status
Allows you to specify the order in which attached optical drives (including USB ODD) are checked for a bootable operating system image.
Allows you to specify the order in which network devices (including UP NIC cards) are checked for a bootable operating system image.
Allows you to specify which devices will boot first, second, third, and fourth or to disable any of the three:
•Removable
• Hard Disk
• Optical Drive
•Network
•Disabled
MS-DOS drive lettering assignments may not apply after a
non-MS-DOS operating system has started.
Allows you to set the default NumLock status to off or on.
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Setup Utilities and Diagnostics Features
Heading Option Description
Advanced BIOS Features (continued)
Advanced Chipset Features
Security Option Allows you to set the security option to Setup or Always so that
the password is required every time the system boots or only when entering Computer Setup.
APIC Mode Disables/enables the APIC mode.
MPS Version Control for OS
Allows you to set the MPS table version to:
•1.1
•1.4
BIOS Write
Disables/enables BIOS upgrading.
Protection
Execute Disable Bit Disables/enables Execute Disable Bit (XD) functionality, which
prevents malicious buffer overflow attacks.
Enhanced Intel
Enables/disables the primary display device: SpeedStep Technology
UMA Frame Buffer Select the UMA (Unified Memory Architecture) frame buffer
size:
•32MB
•64MB
•Auto
Init Display First (VGA Setting)
Allows you to select the primary display device:
•PCI Slot
•OnChip VGA
•PCIEx
Integrated Peripherals
SURROUNDVIEW Disables/enables SURROUNDVIEW (available when an ATI
PCIEx video card is installed).
AutoDetect PCI Clk
Disable/enable PCI clock auto-detection. (VGA Setting)
Onboard HD
Disables/enables onboard HD audio. Audio
OnChip USB
Disables/enables USB controller. Controller
USB Legacy Support
Disables/enables USB legacy support function (USB keyboard,
USB mouse, and USB Drive Key).
Onboard LAN Disables/enables onboard LAN controller.
Onboard LAN
Disables/enables the boot ROM of the onboard LAN chip. Boot ROM
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Setup Utilities and Diagnostics Features
Heading Option Description
Integrated Peripherals (continued)
Onboard Serial Port
Allows you to select a setting for the onboard serial port:
•Disabled
•3F8/IRQ4
•2F8/IRQ3
•3E8/IRQ4
•2E8/IRQ3
Onboard Parallel Port
Allows you to select a setting for the onboard parallel port:
•Disabled
• 378/IRQ7
•278/IRQ5
•3BC/IRQ7
Parallel Port Mode Allows you to select parallel port mode:
•SPP
•EPP
•ECP
•ECP+EPP
•Normal
ECP Mode Use DMA
If Parallel Port Mode is set to ECP or ECP+EPP, allows you to set
the DMA channel for ECP Mode to 1 or 3.
Power Management Setup
PnP/PCI
Configurations
After AC Power Loss
Allows you to select system power loss behavior:
•On
•Off
• Last State
ACPI Suspend
ACPI sleep mode is S3 (Suspend To RAM) Type
External Modem
Disables/enables wake-up modem from S5. S5 Wake-Up
RTC Alarm Resume Disables/enables RTC alarm.
Date (of Month) If RTC Alarm Resume is enabled, allows you to select the day of
the month for resumption of RTC alarm. (Set to 0 for every day.)
Resume Time (hh:mm:ss)
Reset Configuration Data
If RTC Alarm Resume is enabled, allows you to select what time
the RTC alarm will resume.
Disables/enables automatic reconfiguration.
The default is Disabled. Select Enabled to reset Extended
System Configuration Data (ESCD) when you exit Setup, if you
have installed a new add-on and the system reconfiguration has
caused such a serious conflict that the OS cannot boot.
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Setup Utilities and Diagnostics Features
Heading Option Description
Resources Controlled By
IRQ Resources
•IRQ-3 assigned to
•IRQ-4 assigned to
•IRQ-5 assigned to
•IRQ-7 assigned to
•IRQ-9 assigned to
•IRQ-10 assigned to
•IRQ­11assigned to
•IRQ-12 assigned to
•IRQ-14 assigned to
•IRQ-15 assigned to
Allows you to select whether resources are controlled automatically or manually:
• Auto (ESCD–Extended Storage Configuration Data)
• Manual
BIOS can automatically configure all the bootable and Plug­and-Play-compatible devices. If you choose Auto, you cannot select IRQ, DMA and memory base address fields since BIOS automatically assigns them.
When resources are controlled manually, allows you to assign each system interrupt a type, depending on the type of device using the interrupt.
Legacy ISA for devices compliant with the original PC AT bus specification, PCI/ISA PnP for devices compliant with the Plug­and-Play standard whether designed for PCI or ISA bus architecture.
Maximum Payload Size
Allows you to set TLP payload size for the PCI Express Devices to (in bytes):
•128
• 256
•512
•1024
•2048
• 4096
PC Health Status
System Fan Fail Check
Disables/enables system fan detection during POST.
Smart Fan Function Disables/enables smart fan functionality.
Current CPU
(view only)
Temperature
Service Reference Guide, dx2200 MT 415606-001 2–9
Setup Utilities and Diagnostics Features
Heading Option Description
Load Optimized Defaults
Set Supervisor Password
Set User Password
Current System Temperature
Current CPU Fan Speed
Current System Fan Speed
Vcore (view only)
+12V (view only)
VCC5 (view only)
+3.3V (view only)
VBAT (V) (view only)
3VSB (V) (view only)
(view only)
(view only)
(view only)
Allows you to reset Computer Setup to factory defaults.
Allows you to establish a password to control access to Computer Setup.
Allows you to establish a password to control access to the computer. (Supervisor password must be set before you can set a User password.)
Save & Exit Setup
Exit Without Saving
Support for Computer Setup options may vary depending on your specific hardware configuration.
Allows you to save current settings and exit Computer Setup.
Allows you to exit Computer Setup without saving changes.
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Setup Utilities and Diagnostics Features
2.3 Recovering the Configuration Settings
Recovering the configuration settings established in the Computer Setup (F10) Utility requires that you first back up the settings before a recovery is needed.
The CMOS Save/Load utility firmware can be found at & Driver Downloads for your specific model. Download the firmware files into a folder on a removable storage device. It is recommended that you save any modified computer configuration settings to a diskette, a USB flash media device, or a diskette-like device (a storage device set to emulate a diskette drive) and save the diskette or device for possible future use.
2.3.1 Backing up the CMOS
1. Make sure the computer to be backed up is turned on. Connect the removable storage to the computer.
2. Boot to DOS.
3. Type N:\folder\BIOS.exe SAVE:ABC001.DAT (where N is the drive letter of the removable storage) to save the CMOS setting to the removable storage device.
2.3.2 Restoring the CMOS
1. Make sure the target computer is turned on. Connect the removable storage to the target computer.
2. Boot to DOS.
3. Type N:\folder\BIOS.exe LOAD:ABC001.DAT (where N is the drive letter of the removable storage) to load the custom CMOS setting onto the target system.
http://www.hp.com under the Software
Service Reference Guide, dx2200 MT 415606-001 2–11
Setup Utilities and Diagnostics Features
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Desktop Management
Support for specific features described in this guide may vary by model or software version.
3.1 Initial Configuration and Deployment
HP computers come with a preinstalled system software image. After a brief software “unbundling” process, the computer is ready to be used.
A customized software image may be deployed by installing additional software applications after unbundling the preinstalled software image.
The best deployment method depends on your information technology environment and processes. The PC Deployment section of the Solutions and Services Web site
h18000.www1.hp.com/solutions/pcsolutions
deployment method.
The Restore Plus! CD, ROM-based setup, and ACPI hardware provide further assistance with
recovery of system software, configuration management and troubleshooting, and power management.
provides information to help you select the best
3
http://
3.2 ROM Flash
The computer’s BIOS is stored in a programmable flash ROM (read only memory). By establishing a supervisor password in the Computer Setup (F10) utility, you can protect the ROM from being unintentionally updated or overwritten. This is important to ensure the operating integrity of the computer. Should you need or want to upgrade the BIOS, you may download the latest BIOS images from the HP driver and support page: http://www.hp.com/support.
CAUTION: For maximum ROM protection, be sure to establish a supervisor password. The supervisor
Ä
password prevents unauthorized ROM upgrades.
3.2.1 FailSafe Boot Block ROM
The FailSafe Boot Block ROM allows for system recovery in the unlikely event of a ROM flash failure, for example, if a power failure were to occur during a ROM upgrade. The Boot Block is a flash-protected section of the ROM that checks for a valid system ROM flash when power to the system is turned on.
If the system ROM is valid, the system starts normally.
If the system ROM fails the validation check, the FailSafe Boot Block ROM provides
enough support to start the system from a bootable removable media that automatically invokes system BIOS upgrade utilities.
To recover the system after it enters Boot Block recovery mode, complete the following steps:
Service Reference Guide, dx2200 MT 415606-001 3–1
Desktop Management
1. Remove all removable media and turn off the power.
2. Insert a diskette containing the desired BIOS image file in the root directory. The media must be formatted using the FAT32 file system.
3. Turn on power to the system.
The failsafe Boot Block BIOS will attempt to start the system from a bootable device. If no bootable device is found, an error message will appear.
4. Remove the removable media used to upgrade the BIOS.
5. Turn the power on to restart the computer.
3.2.2 Dual-State Power Button
With Advanced Configuration and Power Interface (ACPI) enabled for Windows XP, the power button can function either as an on/off switch or as a suspend button. The suspend feature does not completely turn off power, but instead causes the computer to enter a low-power standby. This allows you to quickly power down without closing applications and to quickly return to the same operational state without any data loss.
To change the power button’s configuration, complete the following steps:
1. Left click on the Start Button, then select Control Panel > Performance and
Maintenance > Power Options.
2. In the Power Options Properties, select the Advanced tab.
3. In the Power Button section, select the desired power button setting.
After configuring the power button to function as a suspend button, press the power button to put the system in a very low power state (suspend). Press the button again to quickly bring the system out of suspend to full power status. To completely turn off all power to the system, press and hold the power button for four seconds.
CAUTION: Do not use the power button to turn off the computer unless the system is not responding;
Ä
turning off the power without operating system interaction could cause damage to or loss of data on the hard drive.
3.2.3 Power Management
Power Management is a feature that saves energy by shutting down certain components of the computer when they are not in use, thus saving energy without having to shut down the computer.
With Advanced Configuration and Power Interface (ACPI) enabled for Windows XP, timeouts (the period of inactivity allowed before shutting down these components) can be enabled, customized, or disabled using the operating system.
1. In Windows XP, left click on the Start Button, then select Control Panel > Power Options.
2. In the Power Options Properties, select the Power Schemes tab.
3. Select the desired power scheme settings.
Use Display Properties to establish, modify, or disable Power Management settings for the monitor. To access Display Properties, right click on the Windows Desktop, then choose
Properties.
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3.2.4 World Wide Web Site
When making the transition to new or revised operating systems, it is important to implement the support software designed for that operating system. If you plan to run a version of Microsoft Windows that is different from the version included with your computer, you must install corresponding device drivers and utilities to ensure that all features are supported and functioning properly.
HP has made the task of locating, accessing, evaluating, and installing the latest support software easier. You can download the software from the latest device drivers, utilities, and flashable ROM images needed to run the latest Microsoft Windows operating system on your HP computer.
3.3 Security
3.3.1 Password Security
The user password prevents unauthorized use of the computer by requiring entry of a password to access applications or data each time the computer is turned on or restarted. The supervisor password specifically prevents unauthorized access to Computer Setup, and can also be used as an override to the user password. That is, when prompted for the user password, entering the supervisor password instead will allow access to the computer.
Desktop Management
http://www.hp.com/support. The Web site contains
A network-wide setup password can be established to enable the system administrator to log in to all network systems to perform maintenance without having to know the power-on password, even if one has been established.
3.3.2 Establishing a Supervisor Password Using Computer Setup
Establishing a supervisor password through Computer Setup prevents reconfiguration of the computer (use of the Computer Setup (F10) utility) until the password is entered.
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.
2. As soon as the computer is turned on, press and hold the Setup. Press
If you do not press the F10 key at the appropriate time, you must turn the computer off, then on
again, and press the F10 key again to access the utility.
3. Select Set Supervisor Password and follow the instructions on the screen.
4. Before exiting, click Save and Exit Setup.
Enter to bypass the title screen, if necessary.
F10 key until you enter Computer
3.3.3 Establishing a User Password Using Computer Setup
Establishing a user password through Computer Setup prevents access to the computer when power is turned on, unless the password is entered. When a user password is set, Computer Setup presents Password Options under the Security menu. Password options include Password Prompt on Warm Boot. When Password Prompt on Warm Boot is enabled, the password must also be entered each time the computer is rebooted.
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.
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Desktop Management
2. As soon as the computer is turned on, press the F10 key to enter Computer Setup.
If you do not press the F10 key at the appropriate time, you must turn the computer off, then on
again, and press the
If you are using a PS/2 keyboard, you may see a Keyboard Error message—disregard it.
3. Select Set User Password and follow the instructions on the screen.
4. Before exiting, click Save and Exit Setup.
Entering a User Password
To enter a user password, complete the following steps:
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.
F10 key again to access the utility.
2. When the prompt appears on the monitor, type your current password, then press
Type carefully; for security reasons, the characters you type do not appear on the screen.
If you enter the password incorrectly, inclining beeping tones are heard. Try again.
Entering a Supervisor Password
If a supervisor password has been established on the computer, you will be prompted to enter it each time you run Computer Setup.
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.
2. As soon as the computer is turned on, press the
If you do not press the F10 key at the appropriate time, you must turn the computer off, then on
again, and press the
If you are using a PS/2 keyboard, you may see a Keyboard Error message—disregard it.
3. When the prompt appears on the monitor, type the supervisor password, then press the key.
Type carefully; for security reasons, the characters you type do not appear on the screen.
F10 key again to access the utility.
F10 key to enter Computer Setup.
Enter.
Enter
If you enter the password incorrectly, inclining beeping tones are heard. Try again.
Changing a User or Supervisor Password
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.
2. To change the user password, go to step 3.
To change the supervisor password, as soon as the computer is turned on, press the to enter Computer Setup.
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F10 key
Desktop Management
If you do not press the F10 key at the appropriate time, you must turn the computer off, then on
again, and press the
If you are using a PS/2 keyboard, you may see a Keyboard Error message—disregard it.
3. When the prompt appears, type your current password, then select the desired Set...Password item from the instructions on the screen.
Type carefully; for security reasons, the characters you type do not appear on the screen.
F10 key again to access the utility.
F10 headings. Then, enter the new password twice. Follow the
4. Press the
The new password takes effect the next time you turn on the computer.
Enter key.
Deleting a User or Supervisor Password
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. To delete the supervisor password, run Computer Setup.
2. To delete the password, as soon as the computer is turned on, press the Computer Setup.
If you do not press the F10 key at the appropriate time, you must turn the computer off, then on
again, and press the
If you are using a PS/2 keyboard, you may see a Keyboard Error message—disregard it.
3. When the prompt appears, type your current password
current password
4. Press the Enter key then, select either Set User or Set Supervisor Password in the F10 menu as described in the previous sections.
5. When the prompt appears on the monitor press the advising you that the password has been disabled.
F10 key again to access the utility.
Enter key twice. A message will appear
F10 key to enter
Clearing Passwords
If you forget your password, you cannot access the computer. To clear the password:
1. Turn off and unplug the computer.
2. Remove the access panel.
3. Move the CMOS jumper from pins 2-3 to pins 1-2 and keep it there for at least 5 seconds.
4. Reset the jumper to pins 1-2 and replace the access panel.
5. Restart the computer.
3.3.4 Surge-Tolerant Power Supply
An integrated surge-tolerant power supply provides greater reliability when the computer is hit with an unpredictable power surge. This power supply is rated to withstand a power surge of up to 2000 volts without incurring any system downtime or data loss.
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Desktop Management
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4
Serial and Parallel ATA Drive Guidelines and
Features
Serial ATA = SATA
Parallel ATA = PATA
HP does not support the use of a PATA (IDE) hard drive on this model of computer.
4.1 SATA Hard Drives
Serial ATA Hard Drive Characteristics
Number of pins/conductors in data cable 7/7
Number of pins in power cable 15
Maximum data cable length 39.37 in (100 cm)
Data interface voltage differential 400-700 mV
Drive voltages 5V, 12 V
Jumpers for configuring drive N/A
Data transfer rate 1.5 Gb/s
When attaching the SATA cable to the system board always connect the primary hard drive to
SATA 0.
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Serial and Parallel ATA Drive Guidelines and Features
4.2 SATA Hard Drive Cables
4.2.1 SATA Data Cable
Always use an HP approved SATA 3.0 Gb/s cable as it is fully backwards compatible with the SATA 1.5 Gb/s drives.
SATA data cables are susceptible to damage if overflexed. Never crease a SATA data cable and never bend it tighter than a 30 mm (1.18 in) radius.
The SATA data cable is a thin, 7-pin cable designed to transmit data for only a single drive. As shown in the table, each cable has 3 grounds, and 4 transmit/receive pins.
Pin Number Usage Device Plug Host Plug
P1 Ground Ground Ground
P2* A+ Transmit data Receive data
P3* A- Transmit data Receive data
P4 Ground Ground Ground
P5** B- Receive data Transmit data
P6** B+ Receive data Transmit data
P7 Ground Ground Ground
*P2 and P3 differential signal pair **P5 and P6 differential signal pair
4.2.2 SATA Power Cable
Pin Usage Notes Pin Usage Notes
P1 V3.3 3.3 V power P9 V5 5 V power
P2 V3.3 3.3 V power P10 Ground
P3 V3.3 3.3 V power P11 Ground
P4 Ground P12 Ground
P5 Ground P13 V 12 12 V power
P6 Ground P14 V12 12 V power
P7 V5 5 V power P15 V12 12 V power
P8 V5 5 V power
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4.3 PATA Device Information
This information applies to optical drives in a computer having one or two SATA drive controllers and a single PATA drive controller.
PATA hard drives are not supported on these models.
4.4 PATA Cables
4.4.1 PATA Data Cable
Pin Signal Pin Signal Pin Signal
Serial and Parallel ATA Drive Guidelines and Features
1 2 3 4 5
6 7 8 9 10
11 12 13 14
Reset Ground DD7 DD8 DD6
DD9 DD5 DD10 DD4 DD11
DD3 DD12 DD2 DD13
4.4.2 PATA Power Cable
Pin Usage
1 +12 V
2Ground
15 16 17 18 19
20 21 22 23 24
25 26 27 28
DD1 DD14 DD0 DD15 Ground
(Key) DMARQ Ground DIOW Ground
DIOR Ground IORDY CSEL
29 30 31 32 33
34 35 36 37 38
39 40
DMAK Ground INTRQ IOCS16 DA1
PDIAG (cable detect) DA0 DA2 CS1FX CS3FX
DASP Ground
3Ground
4+5 V
4.5 PATA Drive Installation Guidelines
The computer system boards for these products have one Parallel ATA (PATA) channel with a single connector. The channel can have up to two devices attached to it. All drives are connected to the channel using an industry-standard 80-conductor cable.
The industry-standard 1.44 MB diskette drive has its own separate channel and is not included as
a part of the maximum four ATA drives.
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Serial and Parallel ATA Drive Guidelines and Features
Each drive attached to a channel must have a drive designation. If a drive is attached to the Device 0 cable position and its cable-select jumper is present, the drive is designated as Device 0. Similarly, if a drive is attached to the Device 1 cable position and its cable-select jumper is present, the drive is designated as Device 1.
For optimal performance of a computer system, all drives need to be attached to the PATA channel(s) in a specified sequence. This sequence is determined by the device class of the drives and by specific attach sequence rules.
4.5.1 PATA Device Classes
In order to determine the best drive attach sequence, ATA/ATAPI drives are segregated into four different classes based upon the bandwidth demands they place on an ATA channel. The most demanding devices are in Class 1 and the least demanding are in Class 4.
Class 1
Hard
Drives
Not Supported
Class 2
High Speed
Optical Drives
DVD DVD-CD R/W
General Attach Guidelines
The lower the device class number, the faster the device and the more bandwidth required.
Drives installed in the Device 0 position receive the greatest possible bandwidth.
4.6 SATA SMART Drives
The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP Personal Computers have built-in drive failure prediction that warns the user or network administrator of an impending failure or crash of the hard drive. The SMART drive tracks fault prediction and failure indication parameters such as reallocated sector count, spin retry count, and calibration retry count. If the drive determines that a failure is imminent, it generates a fault alert.
4.7 Drive Capacities
Class 3
Optical Storage
Drives
R/W CD-ROM CD-ROM
Class 4
Magnetic
Storage Drives
Zip
The combination of the file system and the operating system used in the computer determines the maximum usable size of a drive partition. A drive partition is the largest segment of a drive that may be properly accessed by the operating system. A single hard drive may therefore be subdivided into a number of unique drive partitions in order to make use of all of its space.
Because of the differences in the way that drive sizes are calculated, the size reported by the operating system may differ from that marked on the hard drive or listed in the computer specification. Drive size calculations by drive manufacturers are bytes to the base 10 while calculations by Microsoft are bytes to the base 2.
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Serial and Parallel ATA Drive Guidelines and Features
Drive/Partition Capacity Limits
Maximum Size
File
System
FAT 32 ATA Windows 2000/ XP 32 GB 128 PB
NTFS ATA Windows NT/2000/XP 2 TB 128 PB
Controller
Type Operating System
4.8 SATA BIOS
Windows 2000 and XP Windows 9x, NT, and Linux
Enhanced Mode (default BIOS Setting) —Separate IDE controller
•PATA Controller in Legacy Mode
- Device 0 is accessible as Device 0 of PATA controller’s Primary Channel
- Device 1 is accessible as Device 1of PATA controller’s Primary Channel
•SATA Controller in Native Mode
- SATA 0 is accessible as Device 0 of SATA controller’s Primary Channel
- SATA 1 is accessible as Device 0 of SATA controller’s Secondary Channel SATA 2 is accessible as Device 1of SATA controller’s Primary Channel
- SATA 3 is accessible as Device 1 of SATA controller’s Secondary Channel
Partition Drive
Compatibility Mode (non-default BIOS Setting) —Combined IDE controller
•PATA Controller in Legacy Mode
- Device 0 is accessible as Device 0 of the combined controller’s Secondary Channel
- Device 1 is accessible as Device 1of the combined controller’s Secondary Channel
•SATA Controller in Legacy Mode
- SATA 0 is accessible as Device 0 of the combined controller’s Primary Channel
- SATA 1 is inaccessible
- SATA 2 is accessible as device 1 of the combined controller’s Primary Channel
- SATA 3 is inaccessible
4.8.1 Legacy Mode
The Legacy mode is used to access devices attached to an embedded ATA controller. Each channel of the controller requires two fixed I/O address ranges and an IRQ.
Primary Channel
Command block: 1F0h - 1F7h
Control block: 3F6h
IRQ: 14
Secondary Channel
Command block: 170h - 177h
Control block: 376h
IRQ: 15
Service Reference Guide, dx2200 MT 415606-001 4–5
Serial and Parallel ATA Drive Guidelines and Features
4.8.2 Native Mode
The native mode is used to access devices attached to additional ATA controllers and is not supported by many legacy operating systems. Addresses are assigned by PCI Plug-n-Play BIOS and the IRQ is shared with multiple controllers. Base Address Registers for the Command and Control Block are found in the PCI Configuration Space.
Offset 10h—Primary Command base address
Offset 14h—Primary Control base address
Offset 18h—Secondary Command base address
Offset 1Ch—Secondary Control base address
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Identifying the Chassis, Routine Care, and
Disassembly Preparation
This chapter provides general service information for the computer. Adherence to the procedures and precautions described in this chapter is essential for proper service.
CAUTION: When the computer is plugged into an AC power source voltage is always applied to the
Ä
system board. You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage.
5.1 Chassis Designations
5.1.1 Microtower (MT)
5
Service Reference Guide, dx2200 MT 415606-001 5–1
Identifying the Chassis, Routine Care, and Disassembly Preparation
5.2 Electrostatic Discharge Information
A sudden discharge of static electricity from your finger or other conductor can destroy static­sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not appear to be affected at all and can work perfectly throughout a normal cycle. The device may function normally for a while, but it has been degraded in the internal layers, reducing its life expectancy.
Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
5.2.1 Generating Static
The following table shows that:
Different activities generate different amounts of static electricity.
Static electricity increases as humidity decreases.
Relative Humidity
Event 55% 40% 10%
Walking across carpet Walking across vinyl floor Motions of bench worker
Removing bubble pack from PCB Packing PCBs in foam-lined box
7, 50 0 V
3,000 V
400 V
7,000 V
5,000 V
15,000 V
5,000 V
800 V
20,000 V 11,000 V
700 volts can degrade a product.
5.2.2 Preventing Electrostatic Damage to Equipment
Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following packaging and grounding precautions are necessary to prevent damage to electric components and accessories.
To avoid hand contact, transport products in static-safe containers such as tubes, bags, or
boxes.
Protect all electrostatic parts and assemblies with conductive or approved containers or
packaging.
Keep electrostatic sensitive parts in their containers until they arrive at static-free stations.
Place items on a grounded surface before removing them from their container.
Always be properly grounded when touching a sensitive component or assembly.
35,000 V 12,000 V
6,000 V
26,500 V 21,000 V
Avoid contact with pins, leads, or circuitry.
Place reusable electrostatic-sensitive parts from assemblies in protective packaging or
conductive foam.
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Identifying the Chassis, Routine Care, and Disassembly Preparation
5.2.3 Personal Grounding Methods and Equipment
Use the following equipment to prevent static electricity damage to equipment:
Wrist straps are flexible straps with a maximum of one-megohm ± 10% resistance in the
ground cords. To provide proper ground, a strap must be worn snug against bare skin. The ground cord must be connected and fit snugly into the banana plug connector on the grounding mat or workstation.
Heel straps/Toe straps/Boot straps can be used at standing workstations and are
compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use them on both feet with a maximum of one-megohm ± 10% resistance between the operator and ground.
Static Shielding Protection Levels
Method Voltage
Antistatic plastic Carbon-loaded plastic Metallized laminate
1,500
7, 5 0 0
15,000
5.2.4 Grounding the Work Area
To prevent static damage at the work area, use the following precautions:
Cover the work surface with approved static-dissipative material. Provide a wrist strap
connected to the work surface and properly grounded tools and equipment.
Use static-dissipative mats, foot straps, or air ionizers to give added protection.
Handle electrostatic sensitive components, parts, and assemblies by the case or PCB
laminate. Handle them only at static-free work areas.
Turn off power and input signals before inserting and removing connectors or test
equipment.
Use fixtures made of static-safe materials when fixtures must directly contact dissipative
surfaces.
Keep work area free of nonconductive materials such as ordinary plastic assembly aids and
Styrofoam.
Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive.
5.2.5 Recommended Materials and Equipment
Materials and equipment that are recommended for use in preventing static electricity include:
Antistatic tape
Antistatic smocks, aprons, or sleeve protectors
Conductive bins and other assembly or soldering aids
Conductive foam
Conductive tabletop workstations with ground cord of one-megohm +/- 10% resistance
Static-dissipative table or floor mats with hard tie to ground
Field service kits
Service Reference Guide, dx2200 MT 415606-001 5–3
Identifying the Chassis, Routine Care, and Disassembly Preparation
Static awareness labels
Wrist straps and footwear straps providing one-megohm +/- 10% resistance
Material handling packages
Conductive plastic bags
Conductive plastic tubes
Conductive tote boxes
Opaque shielding bags
Transparent metallized shielding bags
Transparent shielding tubes
5.3 Routine Care
5.3.1 General Cleaning Safety Precautions
1. Never use solvents or flammable solutions to clean the computer.
2. Never immerse any parts in water or cleaning solutions; apply any liquids to a clean cloth and then use the cloth on the component.
3. Always unplug the computer when cleaning with liquids or damp cloths.
4. Always unplug the computer before cleaning the keyboard, mouse, or air vents.
5. Disconnect the keyboard before cleaning it.
6. Wear safety glasses equipped with side shields when cleaning the keyboard.
5.3.2 Cleaning the Computer Case
Follow all safety precautions in Section 5.3.1, “General Cleaning Safety Precautions,” before cleaning the computer.
To clean the computer case, follow the procedures described below:
To remove light stains or dirt, use plain water with a clean, lint-free cloth or swab.
For stronger stains, use a mild dishwashing liquid diluted with water. Rinse well by wiping it
with a cloth or swab dampened with clear water.
For stubborn stains, use isopropyl (rubbing) alcohol. No rinsing is needed as the alcohol will
evaporate quickly and not leave a residue.
After cleaning, always wipe the unit with a clean, lint-free cloth.
Occasionally clean the air vents on the computer. Lint and other foreign matter can block the
vents and limit the airflow.
5–4 415606-001 Service Reference Guide, dx2200 MT
5.3.3 Cleaning the Keyboard
Follow all safety precautions in Section 5.3.1, “General Cleaning Safety Precautions,” before cleaning the keyboard.
To clean the tops of the keys or the keyboard body, follow the procedures described in Section
5.3.2, “Cleaning the Computer Case.”
When cleaning debris from under the keys, review all rules in Section 5.3.1, “General Cleaning
Safety Precautions,” before following these procedures:
CAUTION: Use safety glasses equipped with side shields before attempting to clean debris from under
Ä
the keys.
Visible debris underneath or between the keys may be removed by vacuuming or shaking.
Canned, pressurized air may be used to clean debris from under the keys. Caution should be
used as too much air pressure can dislodge lubricants applied under the wide keys.
If you remove a key, use a specially designed key puller to prevent damage to the keys. This
tool is available through many electronic supply outlets.
CAUTION: Never remove a wide leveled key (like the space bar) from the keyboard. If these keys are
Ä
improperly removed or installed, the keyboard may not function properly.
Identifying the Chassis, Routine Care, and Disassembly Preparation
Cleaning under a key may be done with a swab moistened with isopropyl alcohol and
squeezed out. Be careful not to wipe away lubricants necessary for proper key functions. Use tweezers to remove any fibers or dirt in confined areas. Allow the parts to air dry before reassembly.
5.3.4 Cleaning the Monitor
Wipe the monitor screen with a clean cloth moistened with water or with a towelette
designed for cleaning monitors. Do not use sprays or aerosols directly on the screen; the liquid may seep into the housing and damage a component. Never use solvents or flammable liquids on the monitor.
To clean the monitor body follow the procedures in Section 5.3.2, “Cleaning the Computer
Case.”
5.3.5 Cleaning the Mouse
Before cleaning the mouse, ensure that the power to the computer is turned off.
Clean the mouse ball by first removing the retaining plate and the ball from the housing. Pull
out any debris from the ball socket, clean the rotating encoder shafts, and wipe the ball with a clean, dry cloth before reassembly.
To clean the mouse body, follow the procedures in Section 5.3.2, “Cleaning the Computer
Case.”
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Identifying the Chassis, Routine Care, and Disassembly Preparation
5.4 Service Considerations
Listed below are some of the considerations that you should keep in mind during the disassembly and assembly of the computer.
5.4.1 Power Supply Fan
The power supply fan is a variable-speed fan based on the temperature in the power supply.
CAUTION: The cooling fan is on when the computer is “ON” or in “Suspend to RAM” modes.
Ä
The cooling fan is off when the computer is in “Dormant”, Suspend to Disk”, or “Soft Off” modes.
The cooling fan is always on when the computer is either in the “On,” “Standby,” or “Suspend” modes.
You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage.
5.4.2 Tools and Software Requirements
To service the computer, you need the following:
Torx T-15 screwdriver (Compaq screwdriver with bits, PN 161946-001)
Torx T-15 screwdriver with small diameter shank (for certain front bezel removal)
Flat-bladed screwdriver (may sometimes be used in place of the Torx screwdriver)
Diagnostics software
Compaq tamper-resistant T-15 wrench (Smart Cover FailSafe Key, PN 166527-001) or
Compaq tamper-resistant bits (Smart Cover FailSafe Key, PN 166527-002)
5.4.3 Screws
The screws used in the computer are not interchangeable. They may have standard or metric threads and may be of different lengths. If an incorrect screw is used during the reassembly process, it can damage the unit. HP strongly recommends that all screws removed during disassembly be kept with the part that was removed, then returned to their proper locations.
Metric screws have a black finish.
U.S. (Unified Standard) screws have a silver finish and are only used on hard drives.
As each subassembly is removed from the computer, it should be placed away from the work
area to prevent damage.
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5.4.4 Cables and Connectors
Most cables used throughout the unit are flat, flexible cables. These cables must be handled with care to avoid damage. Apply only the tension required to seat or unseat the cables during insertion or removal from the connector. Handle cables by the connector whenever possible. In all cases, avoid bending or twisting the cables, and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced.
CAUTION: When servicing this computer, ensure that cables are placed in their proper location during
Ä
the reassembly process. Improper cable placement can damage the computer.
5.4.5 Hard Drives
Handle hard drives as delicate, precision components, avoiding all physical shock and vibration. This applies to failed drives as well as replacement spares.
If a drive must be mailed, place the drive in an HP approved hard drive shipping container or
other suitable protective packaging and label the package “Fragile: Handle With Care.”
Do not remove hard drives from the shipping package for storage. Keep hard drives in their
protective packaging until they are actually mounted in the CPU.
Identifying the Chassis, Routine Care, and Disassembly Preparation
Avoid dropping drives from any height onto any surface.
If you are inserting or removing a hard drive, turn off the computer. Do not remove a hard
drive while the computer is on or in standby mode.
Before handling a drive, ensure that you are discharged of static electricity. While handling a
drive, avoid touching the connector. For more information about preventing electrostatic damage, refer to Section 5.2, “Electrostatic Discharge Information.”
Do not use excessive force when inserting a drive.
Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic
fields such as monitors or speakers.
5.4.6 Lithium Coin Cell Battery
The battery that comes with the computer provides power to the real-time clock and has a minimum lifetime of about three years.
See the appropriate removal and replacement chapter for the chassis you are working on in this guide for instructions on the replacement procedures.
WARNING: This computer contains a lithium battery. There is a risk of fire and chemical burn if the
Å
battery is handled improperly. Do not disassemble, crush, puncture, short external contacts, dispose in water or fire, or expose it to temperatures higher than 140ºF (60ºC).
CAUTION: Batteries, battery packs, and accumulators should not be disposed of together with the general household waste.
Service Reference Guide, dx2200 MT 415606-001 5–7
Identifying the Chassis, Routine Care, and Disassembly Preparation
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Removal and Replacement Procedures—
Microtower (MT) Chassis
Adherence to the procedures and precautions described in this chapter is essential for proper service. After completing all necessary removal and replacement procedures, run the Diagnostics utility to verify that all components operate properly.
Not all features listed in this guide are available on all computers.
6.1 Preparation for Disassembly
See Chapter 5, “Identifying the Chassis, Routine Care, and Disassembly Preparation,” for initial procedures.
1. Close any open software applications.
2. Exit the operating system.
6
3. Remove any diskette or compact disc from the computer.
4. Turn off the computer and any peripheral devices that are connected to it.
CAUTION: Turn off the computer before disconnecting any cables.
Ä
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as
Ä
the system is plugged into an active AC outlet. In some systems the cooling fan is on even when the computer is in the “Standby,” or “Suspend” modes. The power cord should always be disconnected before servicing a unit.
5. Disconnect the power cord from the electrical outlet and then from the computer.
6. Disconnect all peripheral device cables from the computer.
During disassembly, label each cable as you remove it, noting its position and routing. Keep all
screws with the units removed.
CAUTION: The screws used in the computer are of different thread sizes and lengths; using the wrong
Ä
screw in an application may damage the unit.
Service Reference Guide, dx2200 MT 415606-001 6–1
Removal and Replacement Procedures— Microtower (MT) Chassis
6.2 Access Panel
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
CAUTION: Before removing the computer access panel, ensure that the computer is turned off and that
Ä
the power cord is disconnected from the electrical outlet.
2. Disconnect the power cord from the computer and from the power source 1.
3. Remove the two screws that secure the access panel to the computer chassis 2.
4. Slide the access panel back about 6 mm (1/4 inch), then rotate the top of the panel away from the chassis (pivot on the bottom) and lift it off the unit 3.
To replace the access panel, reverse the removal steps.
6–2 415606-001 Service Reference Guide, dx2200 MT
6.3 Front Bezel
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the access panel (Section 6.2, “Access Panel”).
3. Pull outward on all three tabs on the left side of the bezel 1 then rotate the bezel off the chassis 2, beginning with the left side then the right side.
Removal and Replacement Procedures— Microtower (MT) Chassis
To reinstall the front bezel, reverse the removal procedure.
Service Reference Guide, dx2200 MT 415606-001 6–3
Removal and Replacement Procedures— Microtower (MT) Chassis
6.4 Front Drive Bezels
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the access panel (Section 6.3, “Front Bezel”).
3. Remove the front bezel (Section 6.3, “Front Bezel”).
6.4.1 5.25" Drive Bezel Blank
While facing the inside of the front bezel, press the two retaining tabs on the right towards the outer edge of the bezel 1 and pull the bezel blank inwards to remove it 2.
To install a bezel blank, slide the left side of the blank into the two retainer slots on the left side of the front bezel then snap the right side of the blank into place.
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Removal and Replacement Procedures— Microtower (MT) Chassis
6.4.2 Removing a 3.5” Drive Bezel Blank
While facing the inside of the front bezel, press outward on the retaining tabs on each side of the bezel blank 1 and pull the bezel blank inwards to remove it 2.
To install a 3.5” bezel blank, press the blank inward from the inside of the front bezel so that it
snaps into place.
Service Reference Guide, dx2200 MT 415606-001 6–5
Removal and Replacement Procedures— Microtower (MT) Chassis
6.5 Memory
For more information on the memory in this series of computers, refer to Appendix D,
“Memory.”
6.5.1 Installing Memory Modules
CAUTION: The memory module sockets have gold metal contacts. When upgrading the memory, it is
Ä
important to use memory modules with gold metal contacts to prevent corrosion and/or oxidation resulting from having incompatible metals in contact with each other.
CAUTION: Static electricity can damage the electronic components of the computer or optional cards.
Ä
Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. Refer to Chapter 5 for more information.
CAUTION: When handling a memory module, be careful not to touch any of the contacts. Doing so
Ä
may damage the module.
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the access panel (Section 6.2, “Access Panel”).
WARNING: To reduce risk of personal injury from hot surfaces, allow the internal system components to
Å
cool before touching.
3. Lay the computer down on its side to make it easier to work on.
4. Open both latches of the memory module socket 1, and insert the memory module into the socket 2. Begin by installing a module into the socket nearest the preinstalled module, and install the modules following the numerical order of the sockets.
A memory module can be installed in only one way. Match the notch on the module with the tab
on the memory socket.
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Removal and Replacement Procedures— Microtower (MT) Chassis
5. Push the module down into the socket, ensuring that the module is fully inserted and properly seated. Make sure the latches are in the closed position 3.
6. Repeat steps 4 and 5 for any additional modules that you want to install.
To reassemble the computer, reverse the removal procedure.
Service Reference Guide, dx2200 MT 415606-001 6–7
Removal and Replacement Procedures— Microtower (MT) Chassis
6.6 Expansion Cards
The computer has two PCI expansion slots that can accommodate expansion cards up to
17.46 cm (6.875 inches) in length, one PCIe x1 expansion slot, and one PCIe x16 expansion slot.
6.6.1 Expansion Slot Cover Lock
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the access panel (Section 6.2, “Access Panel”).
3. Lay the computer down on its side to make it easier to work on.
4. On the rear panel of the computer, remove the screw that secures the slot cover lock in place 1 then, slide the slot cover lock up and away from the slots to remove it from the computer 2.
6.6.2 PCI/PCIe Expansion Card
To remove an expansion card continue with step 1.
To install an expansion card in an existing empty slot go to step 9.
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the access panel (Section 6.2, “Access Panel”).
3. Lay the computer down on its side to make it easier to work on.
4. Remove the slot cover lock (Section 6.6.1, “Expansion Slot Cover Lock”)
If you are installing an expansion card for the first time go to step 9.
If you are replacing an existing expansion card go to step 5.
5. Disconnect any cables attached to the expansion card.
6. Hold the card at each end and carefully rock it back and forth until the connectors pull free from the socket. Be sure not to scrape the card against other components.
7. Store the card in anti-static packaging.
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Removal and Replacement Procedures— Microtower (MT) Chassis
8. Install a new expansion card or an expansion slot cover to close the open slot.
To install a replacement expansion card go to step 10.
9. If you are installing an expansion card for the first time you must first remove the expansion slot cover. Use a flatblade screwdriver to pry out the metal shield on the rear panel that covers the expansion slot. Be sure you remove the appropriate shield for the expansion card you are installing.
Removable Shield Expansion Card Type
Top shield PCI e x16
Second shield PCI e x1
Third shield PCI
Bottom shield PCI
10. With the card aligned so the mounting bracket will fit firmly against the computer
backwall 1, slide the expansion card into the expansion socket and press it firmly into place 2.
When you install an expansion card, make sure you press firmly on the card so that the entire
connector seats properly in the expansion card socket.
11. Reinstall the slot cover lock and its retaining screw.
12. Replace the access panel.
13. Connect external cables to the installed card, if needed.
Reconfigure the computer, if necessary.
Service Reference Guide, dx2200 MT 415606-001 6–9
Removal and Replacement Procedures— Microtower (MT) Chassis
6.7 Cable Management
Always follow good cable management practices when working inside the computer.
Keep cables away from major heat sources like the heatsink.
Do not jam cables on top of expansion cards or memory modules.Printed circuit cards like
these are not designed to take excessive pressure on them.
When folding a flat ribbon cable, never fold to a sharp crease. Sharp creases may damage the
wires.
Some flat ribbon cables come prefolded. Never change the folds on these cables.
Do not bend any cable sharply. A sharp bend can break the internal wires.
Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius.
Never crease a SATA data cable.
Do not rely on components like the drive cage, power supply, or computer cover to push
cables down into the chassis. Always position the cables to lay properly by themselves.
When removing the power supply power cables from the P1 connector on the system board, always follow these steps:
1. Squeeze on the top of the retaining latch attached to the cable end of the connector 1.
2. Grasp the cable end of the connector and pull it straight up 2.
CAUTION: Always pull the connector - NEVER pull on the cable. Pulling on the cable could damage the
Ä
cable and result in a failed power supply.
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6.7.1 Cable Connections
Cable To Cable Designator
Power Supply 1st SATA Hard drive P6
Power Supply System board, 24-pin P1
Power Supply CPU power, 4-pin P2
Power Supply 1st Optical drive P3
Power Supply 2nd Optical drive P4
Power Supply 2nd SATA Hard drive P5
Power Supply DIskette drive P7
Cable To PCA Designator
Diskette drive System board FDD1 (Black)
1st SATA Hard drive System board SATA 0 (Orange)
2nd SATA Hard drive System board SATA 1 (Orange)
Removal and Replacement Procedures— Microtower (MT) Chassis
ODD Data System board IDE1(Blue)
ODD Audio System board JCD1 (Black)
Heatsink fan System board CPU FAN 2 (Brown)
Secondary system fan System board SYSFAN1(White)
Front power on button System board JFPF1 (Black)
Front I/O USB System board JUSB1 (Black)
Speaker System board AUDIO1 (White)
Front audio System board AUD1 (Black)
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Removal and Replacement Procedures— Microtower (MT) Chassis
6.8 Drives
The computer supports up to four drives that may be installed in various configurations.
This Section describes the procedure for replacing or upgrading the storage drives. A Torx T-15 screwdriver is needed to remove and install the guide screws on a drive.
CAUTION: Make sure personal files on the hard drive are backed up to an external storage device
Ä
before removing the hard drive. Failure to do so will result in data loss. After replacing the primary hard drive, you will need to run the Restore Plus! CD to load the Compaq factory-installed files.
6.8.1 Drive Positions
Drive Positions
Item Description Item Description
1 Optical* drive 4 Internal hard drive (secondary)
2 Optical* drive 5 Internal hard drive (primary)
3 External
*An optical drive is a CD-ROM, CD-R/RW, DVD-ROM, DVD-R/RW, or CD-RW/DVD Combo drive.
#
Optional media card reader illustrated.
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#
3.5”
6.8.2 5.25" Drive
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the access panel (Section 6.2, “Access Panel”).
3. Remove the front bezel (Section 6.3, “Front Bezel”).
4. Disconnect the power, data, and audio cables, as necessary, from the back of the drive.
5. Remove the two retainer screws that secure the drive in the drive cage 1.
6. Slide the drive forward out of the drive cage, as shown in the illustration below 2.
Removal and Replacement Procedures— Microtower (MT) Chassis
7. After the drive has been removed from the chassis, remove the two guide screws from the right side of the drive. These screws should be transferred to the new drive.
To install a drive, reverse the removal procedure.
If you are installing a 5.25" drive for the first time into bay 2 you must first remove the metal
shield that covers the bay by pressing in on the silver-colored tab on the left side of the chassis then pulling the shield out from the front of the chassis. It is not necessary to remove the drive from bay 1 when performing this operation.
There are a total of eight extra guide/retainer screws on the front of the chassis behind the bezel.
Four have Unified Standard (U.S.) #6-32 standard threads and four have M3 metric threads. U.S. screws are used for hard drives and have a silver finish. Metric screws are used for all other drives and have a black finish. Be sure to install the appropriate guide screws into the drive.
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Removal and Replacement Procedures— Microtower (MT) Chassis
6.8.3 3.5" Drive
If you are installing a device for the first time in the external 3.5” drive bay you will need to use a flat blade screwdriver to break out the metal shield.
The 3.5" external drive bay may be populated with a diskette drive or a media card reader. The removal procedure is the same for both devices.
1. Turn off the computer properly through the operating system and turn off any external devices.
2. Disconnect the power cord from the power outlet and the computer, and disconnect any external devices.
3. Remove the access panel. (Section 6.2, “Access Panel”)
4. Remove the front bezel. (Section 6.3, “Front Bezel”)
5. If the device is a media card reader, disconnect the internal USB cable from the system board. If the device is a diskette drive, disconnect the power and data cables from the back of the drive.
6. Remove the retainer screws that secure the drive to the bay 1 then slide the drive forward and out of the bay 2.
To install a drive, reverse the removal procedure. Be sure to install a guide screw on the front right side of a new drive. The guide screw helps secure the drive in place.
Refer to the table on the following page for proper retainer and guide screw locations.
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Removal and Replacement Procedures— Microtower (MT) Chassis
Device Retainer Screws Guide Screws
Diskette Drive 2 (labeled “FDD” on chassis) 1 (front left side of
drive)
Media Card Reader
If you are installing a drive in the external 3.5" drive bay for the first time, use a flatblade
screwdriver to pry out the metal shield covering the bay.
There are a total of eight extra guide/retainer screws on the front of the chassis behind the bezel.
Four have Unified Standard (U.S.) #6-32 standard threads and four have M3 metric threads. U.S. screws are used for hard drives and have a silver finish. Metric screws are used for all other drives and have a black finish. Be sure to install the appropriate guide screws into the drive.
2 (labeled “CR” on chassis) none
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Removal and Replacement Procedures— Microtower (MT) Chassis
6.8.4 Removing a 3.5” Hard Drive
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the access panel (Section 6.2, “Access Panel”).
3. Remove the front bezel (Section 6.3, “Front Bezel”).
4. Disconnect the power, and data cables from the back of the drive.
5. Remove the four retaining screws that secure the drive in the drive cage 1.
6. Slide the drive out of the rear of the drive bay 2.
To replace the hard drive, reverse the removal procedure. No guide screws are required for drives installed in the hard drive bays (bays 4 and 5).
If you replaced the primary hard drive, the Restore Plus! CD may be used to restore the operating
system, software drivers, and/or any software applications that were preinstalled on the computer. Follow the instructions in the guide included with the CD. When the restore process has been completed, reinstall any personal files that were backed up before replacing the hard drive.
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6.9 Front I/O Panel Housing Assembly
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the access panel and rotate the computer so the system board is parallel to the table to make it easier to work on (Section 6.1, “Preparation for Disassembly”).
3. Disconnect two attaching cables from the system board: the power switch/LED cable, and the front USB cable.
4. Free the two cables from the cable tie that is attached to the chassis.
5. Remove the screw 1 that secures the housing to the chassis and then rotate the housing away from the chassis and pull the assembly out of the chassis 2.
To install the housing assembly, reverse the removal procedures.
Service Reference Guide, dx2200 MT 415606-001 6–17
Removal and Replacement Procedures— Microtower (MT) Chassis
6.9.1 Power Switch Assembly
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the access panel and rotate the computer so the system board is parallel to the table to make it easier to work on (Section 6.2, “Access Panel”).
3. Disconnect the braided Power/LED cables from the system board.
4. Free the braided cables from the cable tie that is attached to the chassis.
5. Squeeze the top of the switch holder 1. rotate the switch, and remove it from the chassis.
To install the power switch assembly, reverse the removal procedures.
6–18 415606-001 Service Reference Guide, dx2200 MT
6.10 Speaker
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the access panel (Section 6.2, “Access Panel”).
3. Remove the front bezel (Section 6.3, “Front Bezel”).
4. Disconnect the speaker cable from the system board.
5. Free the cable from the cable tie that is attached to the chassis.
6. Remove the screw that secures the speaker to the inside of the chassis 1 then, remove the speaker 2 by sliding it out of the retaining clips
Removal and Replacement Procedures— Microtower (MT) Chassis
To install the speaker, reverse the removal procedure.
When installing the speaker, make sure the speaker wires point towards the speaker retaining screw.
Service Reference Guide, dx2200 MT 415606-001 6–19
Removal and Replacement Procedures— Microtower (MT) Chassis
6.11 System Fan
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the access panel (Section 6.2, “Access Panel”).
3. Disconnect the cable that connects the system fan to the system board.
4. Remove the screws that secure the fan to the chassis and remove the fan.
To install the fan, reverse the removal procedures.
When installing the fan, make sure the wires leading from the fan are located near the P2 4-pin
power connector on the system board.
6–20 415606-001 Service Reference Guide, dx2200 MT
6.12 Heatsink
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the access panel (Section 6.2, “Access Panel”).
3. Lay the computer down on its side to make it easier to work on.
4. Disconnect the heatsink control cable from the system board.
5. Loosen the four captive screws that secure the heatsink to the system board.
6. Lift the heatsink from atop the processor and set it on its side to keep from contaminating the work area with thermal grease.
Removal and Replacement Procedures— Microtower (MT) Chassis
When reinstalling an existing heatsink, make sure that its bottom has been cleaned with an alcohol wipe and fresh thermal grease has been applied to the top of the processor. New heatsinks come from the factory with fresh thermal grease already applied.
Position the heatsink so that fan wiring is closest to the power supply. Check to ensure that the heatsink mounting lugs do not rest on any electrical components before tightening the retaining screws.
CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (as in an X) to
Ä
evenly seat the heatsink to the processor. This is especially important as the pins on the socket are very fragile and any damage to them may require replacing the system board.
Service Reference Guide, dx2200 MT 415606-001 6–21
Removal and Replacement Procedures— Microtower (MT) Chassis
6.13 Processor
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the access panel cover (Section 6.2, “Access Panel”).
3. Disconnect the heatsink control cable from the system board and remove the heatsink.(Section 6.12, “Heatsink”)
4. Rotate the processor locking lever to its full open position 1.
5. Raise and rotate the microprocessor retainer to its full open position 2.
6. Carefully lift the processor from the socket 3.
CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile and handling
Ä
them could cause irreparable damage. Once pins are damaged it may be necessary to replace the system board.
CAUTION: The heatsink must be installed within 24 hours of installing the processor to prevent damage
Ä
to the processor’s solder connections.
To install a new processor:
1. Place the processor in its socket and close the retainer.
2. Secure the locking lever.
If reusing the existing heatsink, go to step 3.
If using a new heatsink, go to step 6.
3. If reusing the existing heatsink, clean the bottom of the heatsink with the alcohol pad provided in the spares kit.
4. Apply the thermal grease provided in the spares kit to the top of the processor and install the heatsink atop the processor.
6–22 415606-001 Service Reference Guide, dx2200 MT
Removal and Replacement Procedures— Microtower (MT) Chassis
5. Go to step 7.
6. If using a new heatsink, remove the protective covering from the bottom of the heatsink and place it in position atop the processor.
7. Secure the heatsink to the system board and system board tray with the 4 captive screws and attach the heatsink control cable to the system board.
CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (as in an X) to
Ä
evenly seat the heatsink on the processor. This is especially important as the pins on the socket are very fragile and any damage to them may require replacing the system board.
After installing a new processor onto the system board, always update the system ROM to ensure
that the latest version of the BIOS is being used on the computer. The latest system ROM BIOS can be found on the Web at: http:\\h18000.www1.hp.com/support/files.
Service Reference Guide, dx2200 MT 415606-001 6–23
Removal and Replacement Procedures— Microtower (MT) Chassis
6.14 System Board
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the access panel (Section 6.2, “Access Panel”).
3. Remove the front bezel (Section 6.3, “Front Bezel”).
4. Disconnect the power, and data cables from the back of all installed drives.
5. Disconnect all cables from the system board.
6. Remove the heatsink from the system board (Section 6.12, “Heatsink”).
7. Remove the 6 screws that secure the system board to the chassis 1.
8. Slide the system board towards the front of the chassis 2 then remove it 3.
The system board in the computer may look slightly different from the one shown here.
To install the system board, reverse the removal procedure.
After installing a new system board, always update the system ROM to ensure that the latest
version of the BIOS is being used on the computer. The latest system ROM BIOS can be found on the Web at: http:\\h18000.www1.hp.com/support/files.
6–24 415606-001 Service Reference Guide, dx2200 MT
6.15 Battery
The battery that comes with your computer provides power to the real-time clock and has a lifetime of about three years. When replacing the battery, use a battery equivalent to the battery originally installed on the computer. The computer comes with a 3-volt lithium coin cell battery.
The lifetime of the lithium battery can be extended by plugging the computer into a live AC wall
socket. The lithium battery is only used when the computer is NOT connected to AC power.
WARNING: This computer contains an internal lithium manganese dioxide battery. There is a risk of fire and
Å
burns if the battery is not handled properly. To reduce the risk of personal injury:
Do not attempt to recharge the battery.
Do not expose to temperatures higher than 140°F (60°C)
Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or
water.
Replace the battery only with the HP/Compaq spare designated for this product.
CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings. When
Ä
the battery is removed or replaced, the CMOS settings will be cleared. Refer to the Troubleshooting Guide for information on backing up the CMOS settings.
Removal and Replacement Procedures— Microtower (MT) Chassis
Batteries, battery packs, and accumulators should not be disposed of together with the general
N
household waste. In order to forward them to recycling or proper disposal, please use the public collection system or return them to HP/Compaq, their authorized partners, or their agents.
CAUTION: Static electricity can damage the electronic components of the computer or optional
Ä
equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object.
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the right access panel (Section 6.2, “Access Panel”).
It may be necessary to remove an expansion card to gain access to the battery.
3. Locate the battery and battery holder on the system board.
Service Reference Guide, dx2200 MT 415606-001 6–25
Removal and Replacement Procedures— Microtower (MT) Chassis
6.15.1 Type 1 Battery Holder
1. Lift the battery out of its holder.
2. Slide the replacement battery into position, positive side up.
3. The battery holder automatically secures the battery in the proper position.
4. Replace the computer access panel.
5. Plug in the computer and turn on power to the computer.
6. Reset the date and time, your passwords, and any special system setups, using Computer
Setup. Refer to the Computer Setup (F10) Utility Guide.
6–26 415606-001 Service Reference Guide, dx2200 MT
6.15.2 Type 2 Battery Holder
1. To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery. When the battery pops up, lift it out 1.
2. To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up 2. Push the other edge down until the clamp snaps over the other edge of the battery.
Removal and Replacement Procedures— Microtower (MT) Chassis
3. Replace the computer access panel.
4. Plug in the computer and turn on power to the computer.
5. Reset the date and time, your passwords, and any special system setups, using Computer
Setup. Refer to the Computer Setup (F10) Utility Guide.
Service Reference Guide, dx2200 MT 415606-001 6–27
Removal and Replacement Procedures— Microtower (MT) Chassis
6.15.3 Type 3 Battery Holder
1. Pull back on the clip 1 that holds the battery in place, then remove the battery 2.
2. Insert the new battery and position the clip back in place.
3. Replace the computer access panel.
4. Plug in the computer and turn on power to the computer.
5. Reset the date and time, your passwords, and any special system setups, using Computer
Setup. Refer to the Computer Setup (F10) Utility Guide.
6–28 415606-001 Service Reference Guide, dx2200 MT
6.16 Power Supply
WARNING: Voltage is always present on the system board when the computer is plugged into an
Å
active AC outlet. To avoid possible personal injury and damage to the equipment the power cord should be disconnected from the computer and/or the AC outlet before opening the computer.
1. Prepare the computer for disassembly (Section 6.1, “Preparation for Disassembly”).
2. Remove the access panel (Section 6.2, “Access Panel”).
3. Disconnect all power cables from the mass storage devices and from the system board.
4. Remove the 4 screws 1 that secure the power supply to the chassis.
5. Slide the power supply toward the front of the computer 4, then lift it out of the computer.
Removal and Replacement Procedures— Microtower (MT) Chassis
To install the power supply, reverse the removal procedure.
Service Reference Guide, dx2200 MT 415606-001 6–29
Removal and Replacement Procedures— Microtower (MT) Chassis
6–30 415606-001 Service Reference Guide, dx2200 MT
This appendix contains the pin assignments for many computer and workstation connectors. Some of these connectors may not be used on the product being serviced.
Enhanced Keyboard
Connector and Icon Pin Signal
A
Connector Pin Assignments
Mouse
Connector and Icon Pin Signal
Ethernet RJ-45
Connector and Icon Pin Signal
1 2 3
4 5 6
1 2 3
4 5 6
1 2 3 4
Data Unused Ground
+5 VDC Clock Unused
Data Unused Ground
+5 VDC Clock Unused
(+) Transmit Data (-) Transmit Data (+) Receive Data Unused
5 6 7 8
Service Reference Guide, dx2200 MT 415606-001 A–1
Unused (-) Receive Data Unused Unused
Connector Pin Assignments
Parallel Interface
Connector and Icon
Pin Signal Pin Signal Pin Signal
1 2 3
4 5 6
Strobe Data Bit 0 Data Bit 1
Data Bit 2 Data Bit 3 Data Bit 4
7 8 9
10 11 12
Data Bit 5 Data Bit 6 Data Bit 7
Acknowledge Busy Paper End
Serial Interface, Powered and Non-Powered
Connector and Icon Pin Signal
1 2 3
4 5 6
7 8 9
USB
Connector and Icon Pin Signal
13 14 15
16 17 18-25
Select Auto Linefeed Error
Initialize Printer Select IN Signal Ground
Carrier Detect (12V if powered) Receive Data Transmit Data
Data Terminal Ready Signal Ground Data Set Ready
Request to Send Clear to Send Ring Indicator (5V if powered)
1 2 3 4
+5 VDC
- Data + Data Ground
Microphone
Connector and Icon (1/8" miniphone) Pin Signal
1 (Tip) Audio
1
1
3
3
2
2
A–2 415606-001 Service Reference Guide, dx2200 MT
2 (Ring) Power
3 (Shield) Ground
Headphone
Connector and Icon (1/8" miniphone) Pin Signal
1 (Tip) Audio_Left
1
3
2
2 (Ring) Audio_Right
3 (Shield) Ground
Line-In Audio
Connector and Icon (1/8" miniphone) Pin Signal
1 (Tip) Audio_In_Left
1
3
2
2 (Ring) Audio_In_Right
3 (Shield) Ground
Line-Out Audio
Connector and Icon (1/8" miniphone) Pin Signal
1 (Tip) Audio_Out_Left
1
3
2
2 (Ring) Audio_Out_Right
Connector Pin Assignments
3 (Shield) Ground
Monitor
Connector and Icon
Pin Signal Pin Signal Pin Signal
1 2 3
4 5
Red Analog Green Analog Blue Analog
Not used Ground
6 7 8
9 10
Ground Ground Ground
+5V DC (fused) Ground
11 12 13
14 15
Not used DDC Serial Data Horizontal Sync
Vertical Sync DDC Serial Clock
Service Reference Guide, dx2200 MT 415606-001 A–3
Connector Pin Assignments
ATA/ATAPI (IDE) Standard Drive Cable
Connector
Pin Signal Pin Signal Pin Signal
1 2 3 4 5
6 7 8 9 10
11 12 13 14
Reset Ground DD7 DD8 DD6
DD9 DD5 DD10 DD4 DD11
DD3 DD12 DD2 DD13
24-Pin Power
15 16 17 18 19
20 21 22 23 24
25 26 27 28
24
12
DD1 DD14 DD0 DD15 Ground
(Key) DMARQ Ground DIOW Ground
DIOR Ground IORDY CSEL
Connector
29 30 31 32 33
34 35 36 37 38
39 40
DMAK Ground INTRQ IOCS16 DA1
PDIAG (cable detect) DA0 DA2 CS1FX CS3FX
DASP Ground
13
1
Pin Signal Pin Signal Pin Signal Pin Signal
GND
+3.3 V
Aux GND
+3.3 V
1
+3.3 V
2
GND
3
+5 V
4
GND
5
+5 V
6
7 8 9 10 11 12
PWROK +5 Vaux +12 V +12 V +3.3 V
13 14 15 16 17 18
-12 V GND PSON GND GND/(R/S)
19 20 21 22 23 24
NI +5 V +5 V +5V GND
*Open for d300 series computers; -5V for all others
4-Pin Power (for CPU)
Connector and Icon Pin Signal
1GND
2GND
3+12 V
4+12 V
A–4 415606-001 Service Reference Guide, dx2200 MT
The voltage select switch feature on the computer permits it to operate from any line voltage between 100-120 or 220-240 volts AC.
The power cord set received with the computer meets the requirements for use in the country where you purchased the equipment.
Power cord sets for use in other countries must meet the requirements of the country where you use the computer. For more information on power cord set requirements, contact your authorized HP dealer, reseller, or service provider.
General Requirements
The requirements listed below are applicable to all countries:
1. The length of the power cord set must be at least 1.8 m (6.00 feet) and a maximum of 3.0 m (9.75 feet.)
2. All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
B
Power Cord Set Requirements
3. The power cord set must have a minimum current capacity of 10A and a nominal voltage rating of 125 or 250 volts AC, as required by each country’s power system.
4. The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector, for mating with appliance inlet on the Switch Box.
Service Reference Guide, dx2200 MT 415606-001 B–1
Power Cord Set Requirements
Country-Specific Requirements
Additional requirements specific to a country are shown in parentheses and explained below.
Accrediting
Country
Australia (1) Austria (1) Belgium (1) Canada (2)
Denmark (1) Finland (1) France (1) Germany (1)
Agency Country
EANSW OVE CEBC CSA
DEMKO SETI UTE
Italy (1) Japan (3) Norway (1) Sweden (1)
Switzerland (1) United Kingdom (1) United States (2)
VDE
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm
Accrediting
Agency
IMQ METI NEMKO SEMKO
SEV BSI UL
2
conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
2. The flexible cord must be Type SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A 250V) configuration.
3. Appliance coupler, flexible cord, and wall plug must bear a "T" mark and registration number in accordance with the Japanese Dentori Law. Flexible cord must be Type VCT or
VCTF, 3-conductor, 1.0 mm
2
conductor size. Wall plug must be a two-pole grounding type
with a Japanese Industrial Standard C8303 (7A, 125V) configuration.
B–2 415606-001 Service Reference Guide, dx2200 MT
C
POST Error Messages
An error message results if the Power-On Self-Test (POST) encounters a problem. This test runs when the system is turned on, checking assemblies within the computer and reporting any errors found.
Not all computers use all of the codes listed.
Recommended Actions are to be taken in incremental steps. Perform one step at a time and continue only if the action does not cure the problem.
POST Error Messages
Screen Message Probable Cause Recommended Action
Gate 20 Error BIOS cannot access
memory over 1MB.
Parity Error Fatal memory parity
error. System halts after displaying this message.
Boot Failure... BIOS could not boot from
the device. This message is usually followed by information about the specific device.
Invalid Boot Diskette Diskette in drive A: not
bootable.
Drive Not Ready BIOS could not configure
drive A: during POST.
Drive A: Error BIOS could not configure
drive A: during POST.
Reseat memory modules. Replace memory modules.
Reseat memory modules. Replace memory modules.
Reseat the device data and power cables.
Replace the device data cable. Replace the device. Replace the system board.
Replace the diskette.
Reseat the device data and power cables.
Replace the device data cable. Replace the device. Replace the system board.
Reseat the device data and power cables.
Replace the device data cable. Replace the device. Replace the system board.
Insert BOOT Diskette In A:BIOS could not find a
bootable diskette in drive A:.
Service Reference Guide, dx2200 MT 415606-001 C–1
Replace the diskette.
POST Error Messages
POST Error Messages
Screen Message Probable Cause Recommended Action
Primary Master/Slave Hard Disk Error
Secondary Master/ Slave Hard Disk Error
Primary Master/Slave Drive — ATAPI Incompatible
Secondary Master/ Slave Drive — ATAPI Incompatible
S.M.A.R.T. Capable but Command Failed.
S.M.A.R.T. Command Failed
Primary Master/Slave hard drive could not be initialized by the BIOS.
Secondary Master/Slave hard drive could not be initialized by the BIOS.
Device configured as a Primary/ Master/Slave failed an ATAPI compatibility test.
Device configured as a Secondary/ Master/ Slave failed an ATAPI compatibility test.
BIOS unable to send a S.M.A.R.T. message to the device.
Reseat the device data and power cables.
Replace the device data cable. Replace the device. Replace the system board.
Reseat the device data and power cables.
Replace the device data cable. Replace the device. Replace the system board.
Replace the device. Replace the system board.
Replace the device. Replace the system board.
Backup the data on the hard drive. Replace the hard drive.
S.M.A.R.T. Status Bad, Backup and replace.
S.M.A.R.T. Capable
S.M.A.R.T. capable hard drive detects an imminent failure.
and Status Bad.
DMA-1 Error DMA-2 Error
Error when initializing secondary DMA controller.
DMA Controller Error POST error while trying to
initialize the DMA controller.
Checking NVRAM...Update
BIOS could not write to the NVRAM block.
Failed
Backup the data on the hard drive, then replace the hard drive.
Reconnect the cables on the peripheral device.
Replace the data cable. Replace the device. Replace the system board.
Reconnect the cables on the peripheral device.
Replace the data cable. Replace the device. Replace the system board.
Change system board jumper on JP2 to pins 2-3 (Unlock), then flash the system BIOS. Reset the jumper to pins 1-2 (Lock).
Replace the system board.
C–2 415606-001 Service Reference Guide, dx2200 MT
POST Error Messages
POST Error Messages
Screen Message Probable Cause Recommended Action
Microcode Error BIOS could not find or
load the CPU microcode update to the CPU.
NVRAM Checksum Bad, NVRAM Cleared
Error detected while validating NVRAM data.
NVRAM Ignored NVRAM data used to
store plug and play data was not used for system configuration in POST.
NVRAM Bad NVRAM data used to
store plug and play data was not used for system configuration in POST.
Ensure the system board BIOS supports the processor.
Change system board jumper on JP2 to pins 2-3 (Unlock), then flash the system BIOS. Reset the jumper to pins 1-2 (Lock).
Restart the computer, use the F10 Key to access Computer Setup. Select Load Default Settings > Save and Exit.
Restart the computer, use the F10 Key to access Computer Setup. Select Load Default Settings > Save and Exit.
Change system board jumper on JP2 to pins 2-3 (Unlock), then flash the system BIOS. Reset the jumper to pins 1-2 (Lock).
Replace the system board.
Restart the computer, use the F10 Key to access Computer Setup. Select Load Default Settings > Save and Exit.
Change system board jumper on JP2 to pins 2-3 (Unlock), then flash the system BIOS. Reset the jumper to pins 1-2 (Lock).
Replace the system board.
Timer Error Error found while
Replace the system board. programming the count register of channel 2 of the 8254 timer.
Interrupt Controller-1 Error
BIOS POST could not initialize the Master/
Replace the system board.
Slave Interrupt controller.
CMOS Date/Time Not Set
CMOS Date and/or Time is invalid.
Set the date and time under Control
Panel or in F10 Setup depending on
the operating system.
If problem persists, replace the RTC
battery.
CMOS Battery Failed CMOS battery failed. Replace the RTC battery.
CMOS Battery Low CMOS battery weak. Replace the RTC battery.
CMOS Settings Wrong Invalid CMOS settings. Restart the computer, use the F10 Key to
access Computer Setup. Select Load
Default Settings > Save and Exit.
CMOS Checksum Bad CMOS contents failed the
Checksum check.
Restart the computer, use the F10 Key to
access Computer Setup. Select Load
Default Settings > Save and Exit.
Service Reference Guide, dx2200 MT 415606-001 C–3
POST Error Messages
POST Error Messages
Screen Message Probable Cause Recommended Action
CMOS Checksum Error. Defaults Loaded
ROM BIOS Checksum Error - system halted
Keyboard/Interface Error
Keyboard Error or No Keyboard Present
CMOS corrupt or bad RTC battery.
ROM BIOS may be corrupted.
Keyboard controller failure.
Keyboard not present or system not responding when keyboard controller is initialized.
Press F1 to save defaults.
Replace RTC battery.
Download the current ROM BIOS from
the HP Web and reflash the ROM BIOS.
Download the most current ROM BIOS
from the Web and reflash the system
ROM.
Reconnect keyboard with computer
turned off.
Check connector for bent or missing
pins.
Ensure that none of the keys are
depressed.
Replace keyboard.
Replace system board.
Reconnect keyboard with computer
turned off.
Check connector for bent or missing
pins.
Ensure that none of the keys are
depressed.
Replace keyboard.
Replace system board.
Hard Disk Install Failure Cannot find or initialize
the hard drive.
Memory Test Failure If POST detects an error
during memory testing, additional information appears about the type and location of the memory error.
Check Computer Setup (F10 Setup) for
presence of hard drive.
Check drive cable connections.
Replace hard drive.
Run Computer Setup (F10 Setup) or
Windows utilities.
Ensure memory modules are installed
correctly.
Verify proper memory module type.
Remove and replace memory modules
one at a time to isolate faulty module.
Replace the faulty memory module.
If error persists after replacing memory
module, replace the system board.
C–4 415606-001 Service Reference Guide, dx2200 MT
POST Error Messages
POST Error Messages
Screen Message Probable Cause Recommended Action
Non-System Disk or Disk Error
Warning: CPU Fan Has Failed. For Thermal Protection, System will be shut down. A 3 second long beep will be heard before the system will shut down.
Warning: Processor Fan Has Failed. For Thermal Protection, System will be shut down. A 3 second long beep will be heard before the system will shut down.
BIOS unable to find a suitable boot device.
CPU fan weak or not active.
Processor fan weak or not active.
Verify that the device booting from is
bootable. Replace as needed.
Ensure that the computer air vents are
not blocked and the chassis cooling fan
is running.
Open hood, press power button, and
see if the chassis fan spins. If the fan is
not spinning, make sure the fan's cable
is plugged onto the system board
header. Ensure the fan is fully/properly
installed.
If fan is plugged in but is not spinning
then, replace chassis fan.
Replace the chassis fan.
Ensure that the computer air vents are
not blocked and the processor cooling
fan is running.
Open hood, press power button, and
see if the processor fan spins. If the
processor fan is not spinning, make sure
the fan's cable is plugged onto the
system board header. Ensure the fan is
fully/properly seated or installed.
If fan is plugged in and seated properly,
but is not spinning, then replace
processor fan/heatsink assembly.
Contact an authorized reseller or service
provider.
POST Diagnostic Front Panel LEDs and Audible Codes
This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated with them.
If you see flashing LEDs on a PS/2 keyboard, look for flashing LEDs on the front panel of the
computer and refer to the following table to determine the front panel LED codes.
Recommended actions in the following table are listed in the order in which they should be
performed.
Service Reference Guide, dx2200 MT 415606-001 C–5
POST Error Messages
POST Diagnostic Front Panel LEDs and Audible Codes
Activity Beeps Possible Cause Recommended Action
Green Power LED On.
Green Power LED flashes every two seconds.
Power LED flashes every 4 seconds. This continues until the issue has been resolved.
None Computer on. None
None Computer in
Suspend to RAM
None required. Press any key or move the
mouse to wake the computer. mode (some models only) or normal Suspend mode.
None Processor thermal
protection activated:
A fan may be blocked or not turning.
OR The heatsink-fan
assembly is not properly attached to the processor.
Ensure that the computer air vents are not
blocked and the processor cooling fan is
running.
Open hood, press power button, and see
if the processor fan spins. If the processor
fan is not spinning, make sure the fan's
cable is plugged onto the system board
header.
If fan is plugged in but is not spinning,
then replace processor fan.
Reseat processor heatsink and verify that
the fan assembly is properly attached.
Contact an authorized reseller or service
provider.
Power LED flashes five times, once every second, followed by a two second pause. LEDs continue until problem is solved.
None Pre-video memory
error.
Reseat DIMMs. Power on the system.
Replace DIMMs one at a time to isolate
the faulty module.
Replace third-party memory with HP
memory.
Replace the system board.
C–6 415606-001 Service Reference Guide, dx2200 MT
POST Error Messages
POST Diagnostic Front Panel LEDs and Audible Codes (Continued)
Activity Beeps Possible Cause Recommended Action
Power LED flashes six times, once every second, followed by a two second pause. LEDs continue until problem is solved.
Power LED flashes eight times, once every second, followed by a two second pause. LEDs continue until problem is solved.
System does not power on and LEDs are not flashing.
None Pre-video
graphics error.
None Invalid ROM
based on bad checksum.
None System unable to
power on.
For systems with a graphics card:
Reseat the graphics card. Power on the
system.
Replace the graphics card.
Replace the system board.
For systems with integrated graphics,
replace the system board.
Reflash the ROM with the latest BIOS
image. See the “ROM Flash” section of the
Desktop Management Guide on the
Documentation and Diagnostics CD.
Replace the system board.
Press and hold the power button for less
than 4 seconds. If the hard drive LED turns
green, then:
Check that the voltage selector, located on
the rear of the power supply, is set to the
appropriate voltage. Proper voltage
setting depends on your region.
Remove the expansion cards one at a time
until the LED light on the system board
turns on.
Replace the system board.
OR
Press and hold the power button for less
than 4 seconds. If the hard drive LED does
not turn on green then:
Check that the unit is plugged into a
working AC outlet.
Open hood and check that the power
button harness is properly connected to
the system board.
Check that both power supply cables are
properly connected to the system board.
Check to see if the LED light on the system
board is turned on. If it is turned on, then
replace the power button harness.
If the LED light on the system board is not
turned on, then replace the power supply.
Replace the system board.
Service Reference Guide, dx2200 MT 415606-001 C–7
POST Error Messages
C–8 415606-001 Service Reference Guide, dx2200 MT
D
Memory
Computers equipped with Intel-based processors come with double data rate synchronous dynamic random access memory (DDR2-SDRAM) dual inline memory modules (DIMMs).
The memory sockets on the system board can be populated with up to two industry-standard DIMMs. These memory module slots are populated with at least one pre installed memory module. To achieve the maximum memory support, you can populate the system board with up to 2GB of memory configured in a high-performing dual channel mode.
For proper system operation, the computer supports DDR2-SDRAM DIMMs. The DIMMs must be industry-standard 240-pin, unbuffered PC2 5300 667 MHz- compliant, 1.9 volt DDR2­SDRAM DIMMs. The DDR2-SDRAM DIMMs must also:
support CAS latency 4 (CL = 4) for PC2 5300 667 MHz
contain the mandatory JEDEC SPD information
In addition, the computer supports:
256Mbit, 512Mbit, and 1 Gbit non-ECC memory technologies
single-sided and double-sided DIMMS
DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM
are not supported
The maximum operational speed is determined by the slowest DIMM in the system.
The system will not start if you install unsupported DIMMs.
Service Reference Guide, dx2200 MT 415606-001 D–1
Memory
D–2 415606-001 Service Reference Guide, dx2200 MT
Troubleshooting Without Diagnostics
Preliminary Checklist
This section describes some simple, preliminary tests and guidelines for troubleshooting the computer without using the diagnostics.
Are the computer and monitor connected to a working electrical outlet?
Is the voltage select switch is set to the appropriate voltage for your region (115V or 230V)?
Is the computer turned on?
Is the green power light illuminated?
Is the monitor turned on?
Is the green monitor light illuminated?
Turn up the monitor brightness and contrast controls if the monitor is dim.
If the system has multiple video sources (embedded, PCI, or AGP adapters) installed
(embedded video on select models only) and a single monitor, the monitor must be plugged into the monitor connector on the source selected as the primary VGA adapter. During boot, the other monitor connectors are disabled and if the monitor is connected into these ports, the monitor will not function. You can select which source will be the default VGA source in Computer (F10) Setup.
E
Press and hold any key. If the system beeps, then the keyboard is operating correctly.
Check all cables for loose or incorrect connections.
Reconfigure the computer after installing a non–Plug and Play expansion board or other
option, such as a diskette drive.
Are all of the necessary device drivers installed?
Have all printer drivers been installed for each application?
Remove all diskettes from the diskette drives before you turn on the system.
Are all switches set correctly?
Is the NIC Remote Wakeup cable (featured on some models) connected between the NIC and
the riser/system board?
Service Reference Guide, dx2200 MT 415606-001 E–1
Troubleshooting Without Diagnostics
Solving Minor Problems
Solving Minor Problems
Problem Cause Possible Solution
Computer appears locked up and will not turn off when the power button is pressed.
Computer will not respond to USB keyboard or mouse.
CAUTION: When attempting to resume from standby mode, do not hold down the power
Ä
button for more than four seconds. Otherwise, the computer will shut down and you will lose your data.
Computer date and time display is incorrect.
Computer appears to pause periodically.
Cursor will not move using the arrow keys on the keypad.
Software control of the power switch is not functional.
Computer is in standby mode.
RTC (real-time clock) battery may need to be replaced.
Network driver is loaded and no network connection is established.
The Num Lock key may be on.
1. Press and hold the power button for at least four seconds until the computer turns off.
2. Disconnect electrical plug from outlet.
Press the power button to resume from standby mode.
1. Reset the date and time under
Control Panel.
2. Replace the RTC battery.
Establish a network connection, or use Computer Setup or Microsoft Windows Device Manager to disable the network controller.
Press the Num Lock key. The Num Lock key can be disabled (or enabled) in Computer Setup.
Poor performance is experienced.
Processor is hot. 1. Ensure airflow to the computer is
not blocked. Leave a 10.2-cm (4-inch) clearance on all vented sides of the computer and monitor to permit required airflow.
2. Ensure the fans are connected and working properly (some fans only operate when needed).
3. Ensure the processor heatsink is installed properly.
Hard drive is full. Transfer data from the hard drive to
create more space on the hard drive.
E–2 415606-001 Service Reference Guide, dx2200 MT
Troubleshooting Without Diagnostics
Solving Minor Problems (Continued)
Problem Cause Possible Solution
Computer powered off automatically and the Power LED flashes every four seconds.
System does not power on and the LEDs on the front of the computer are not flashing.
Processor thermal protection activated:
A fan may be blocked or not turning.
OR The heatsink is not
properly attached to the processor.
System unable to power on.
1. Ensure computer air vents are not blocked and the cooling fan is running.
2. Open hood, press power button, and see if the processor fan spins. If not spinning, make sure the fan's cable is plugged onto the system board header. Ensure the fan is fully/properly seated or installed.
3. Replace the processor fan.
4. Reseat processor heatsink and verify that the fan assembly is properly attached.
Press and hold the power button for less than 4 seconds. If the hard drive LED turns green, then:
1. Check that the voltage selector is set to the appropriate voltage.
2. Remove the expansion cards one at a time until the 3.3 V_aux light on the system board turns on.
3. Replace the system board.
OR Press and hold the power button for
less than 4 seconds. If the hard drive LED does not turn on green then:
1. Check that the unit is plugged into a working AC outlet.
2. Open hood and check that the power button harness is properly connected to the system board.
3. Check that both power supply cables are properly connected to the system board.
4. If the 3.3 V_aux light on the system board is on, then replace the power button harness.
5. If the 3.3 V_aux light on the system board is off, then replace the power supply.
6. Replace the system board.
Service Reference Guide, dx2200 MT 415606-001 E–3
Troubleshooting Without Diagnostics
Solving Power Supply Problems
Solving Power Supply Problems
Problem Cause Solution
Power supply shuts down intermittently.
Voltage selector switch on rear of computer chassis not switched to correct line voltage.
Power supply fault. Replace the power supply.
Select the proper AC voltage.
Computer powered off automatically and the Power LED flashes every four seconds.
Processor thermal protection activated:
A fan may be blocked or not turning.
OR The heatsink/fan
assembly is not properly attached to the processor.
1. Ensure that the computer air vents are not blocked and the cooling fan is running.
2. Open hood, press the power button, and see if the processor fan spins. If the processor fan is not spinning, make sure the fan's cable is plugged onto the system board header. Ensure the fan is fully/properly seated or installed.
3. Replace the processor fan.
4. Reseat processor heatsink and verify that the fan assembly is properly attached.
E–4 415606-001 Service Reference Guide, dx2200 MT
Solving Diskette Problems
Solving Diskette Problems
Problem Cause Solution
Diskette drive light stays on. Diskette is damaged. In Microsoft Windows XP, right-click
Diskette is incorrectly inserted.
Troubleshooting Without Diagnostics
Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-checking, click Check Now.
Remove diskette and reinsert.
Drive button is not pushed in.
Files on diskette are damaged.
Drive cable is not properly connected.
Drive not found. Cable is loose. Reseat diskette drive data and
Removable drive is not seated properly.
You attempted to hot plug a removable hard drive that has DriveLock security enabled. (This feature supported on select models only.)
Diskette drive cannot write to a diskette.
Diskette is not formatted.
Diskette is write­protected.
Writing to the wrong drive.
Not enough space is left on the diskette.
Diskette write control is enabled.
Push in drive button.
Check the program diskettes.
Reconnect power cable. Ensure that all four pins are connected.
power cables.
Reseat the drive.
Shut down the computer. Insert the drive into the MultiBay, if it is not already inserted. Turn on the computer.
Format the diskette.
Use another diskette or remove the write protection.
Check the drive letter in the path statement.
Use another diskette.
Use Computer Setup to check the storage security feature disabled settings.
Diskette is damaged. Replace the damaged disk.
Cannot format diskette. Invalid media reported. When formatting a disk in MS-DOS,
you may need to specify diskette capacity. For example, to format a
1.44-MB diskette, type the following command at the MS-DOS prompt:
FORMAT A: /F:1440
Service Reference Guide, dx2200 MT 415606-001 E–5
Troubleshooting Without Diagnostics
Solving Diskette Problems (Continued)
Problem Cause Solution
A problem has occurred with a disk transaction.
Diskette drive cannot read a diskette.
“Invalid system disk” message is displayed.
Cannot Boot to Diskette. Diskette is not bootable. Replace with a bootable diskette.
The directory structure is bad, or there is a problem with a file.
Diskette is not formatted.
You are using the wrong diskette type for the drive type.
You are reading the wrong drive.
Diskette is damaged. Replace the diskette with a new one.
A diskette that does not contain the system files needed to start the computer has been inserted in the drive.
Diskette error has occurred.
Diskette boot has been disabled in Computer Setup.
In Windows XP, right-click Start, click Explore, and select a drive.
Select File > Properties > Tools. Under Error-checking,
click Check Now.
Format the diskette.
Check the type of drive that you are using and use the correct diskette type.
Check the drive letter in the path statement.
When drive activity stops, remove the diskette and press the Spacebar. The computer should start up.
Restart the computer by pressing the power button.
Run Computer Setup and enable diskette boot in Storage > Boot Order.
Removable media boot has been disabled in Computer Setup.
Diskette MBR validation is enabled.
Solving Hard Drive Problems
Solving Hard Drive Problems
Problem Cause Solution
Hard drive error occurs. Hard disk has bad
sectors or has failed.
Disk transaction problem. Either the directory
structure is bad or there is a problem with a file.
Run Computer Setup and enable Removable Media Boot in Storage > Storage Options.
Run Computer Setup and disable Diskette MBR Validation in Storage > Storage Options.
Use a utility to locate and block usage of bad sectors. If necessary, reformat the hard disk.
In Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-checking, click Check Now.
E–6 415606-001 Service Reference Guide, dx2200 MT
Troubleshooting Without Diagnostics
Solving Hard Drive Problems (Continued)
Problem Cause Solution
Drive not found (identified). Loose cable. Check cable connections.
The system may not have automatically recognized a newly installed device.
1. Run Computer Setup.
2. If the system still does not recognize the new device, check to see if the device is listed within Computer Setup. If it is listed, the probable cause is a driver problem. If it is not listed, the probable cause is a hardware problem.
3. If this is a newly installed drive, enter Setup and try adding a POST delay under Advanced > Power-On.
Nonsystem disk/NTLDR missing message.
Drive’s IDE (ATA) controller is disabled in Computer Setup.
Drive responds slowly immediately after power-up.
System is trying to start from a non bootable diskette.
System is trying to start from a damaged hard drive.
System files missing or not properly installed.
Run Computer Setup and enable the Primary and Secondary IDE (ATA) controllers in Storage > Storage Options.
Run Computer Setup and increase the POST Delay in Advanced > Power-On Options.
Remove the diskette from the diskette drive.
1. Insert a bootable diskette into the diskette drive and restart the computer.
2. If the hard drive is still inaccessible and MBR Security is enabled, try restoring the previously saved MBR image by entering Setup and selecting
Security > Restore Master Boot Record.
1. Insert a bootable system diskette and restart.
2. Verify hard drive is partitioned and formatted.
3. Install system files for the appropriate operating system if necessary.
Hard drive boot disabled in Computer Setup.
Service Reference Guide, dx2200 MT 415606-001 E–7
Run Computer Setup and enable the hard drive entry in the Storage > Boot Order list.
Troubleshooting Without Diagnostics
Solving Hard Drive Problems (Continued)
Problem Cause Solution
Computer will not start. Hard drive is damaged. Observe the beeps and LED lights
Computer seems to be locked up.
Program in use has stopped responding to commands.
on the front of the computer. See
Appendix C, “POST Error Messages”.
1. Attempt the normal Windows “Shut Down” procedure.
2. Press the power button for four or more seconds to turn off the power.
3. Restart the computer using the power button.
E–8 415606-001 Service Reference Guide, dx2200 MT
Solving Display Problems
Solving Display Problems
Problem Cause Solution
Blank screen (no video). The cable connections
are not correct.
Screen blanking utility installed or energy saver features enabled.
Troubleshooting Without Diagnostics
Check the cable connections from the monitor to the computer and to the electrical outlet.
Press any key or click the mouse button and, if set, type your password.
System ROM is bad; system is running in FailSafe Boot Block mode (indicated by eight Power LED flashes).
Fixed-sync monitor will not sync at the resolution chosen.
Computer is in
standby mode.
CAUTION: When attempting to resume from standby mode, do not hold down the
Ä
power button for more than four seconds. Otherwise, the computer will shut down and you will lose your data.
Monitor cable plugged into the wrong connector.
Monitor settings in the computer are not compatible with the monitor.
Reflash the ROM using a ROMPaq diskette.
Ensure that the monitor can accept the same horizontal scan rate as the resolution chosen.
Press the power button to resume from standby mode.
If the computer system has both an integrated graphics connector and an AGP card connector, plug the monitor cable into the AGP card connector.
1. Restart the computer and press F8 during startup when you see “Press F8” in the bottom right corner of the screen.
2. Using the keyboard arrow keys, select Enable VGA Mode and press Enter.
3. In Windows Control Panel, double-click the Display icon and select the Settings tab.
4. Use the sliding control to reset the resolution.
Service Reference Guide, dx2200 MT 415606-001 E–9
Troubleshooting Without Diagnostics
Solving Display Problems (Continued)
Problem Cause Solution
Power LED flashes Red six times, once every second,
Pre-video graphics
error. followed by a two second pause.
Monitor does not function properly when used with energy saver features.
Monitor without energy
saver capabilities is
being used with energy
saver features enabled.
Dim characters. The brightness and
contrast controls are not
set properly.
Cables are not properly
connected.
Blurry video or requested resolution cannot be set.
If the graphics controller
was upgraded, the
correct video drivers
may not be loaded.
Monitor is not capable
of displaying requested
resolution.
For systems with a graphics card:
1. Reseat the graphics card.
2. Replace the graphics card.
3. Replace the system board.
For systems with integrated graphics, replace the system board.
Disable monitor energy saver feature.
Adjust the monitor brightness and contrast controls.
Check that the graphics cable is securely connected to the graphics card and the monitor.
Install the video drivers included in the upgrade kit.
Change requested resolution.
The picture is broken up, rolls, jitters, or flashes.
Vibrating or rattling noise coming from inside a CRT monitor when powered on.
Clicking noise coming from inside a CRT monitor.
The monitor connections
may be incomplete or
the monitor may be
incorrectly adjusted.
Monitor needs to be
degaussed.
Monitor degaussing coil
has been activated.
Electronic relays have
been activated inside
the monitor.
1. Be sure the monitor cable is securely connected to the computer.
2. In a two-monitor system or if another monitor is in close proximity, be sure the monitors are not interfering with each other’s electromagnetic field by moving them apart.
3. Fluorescent lights or fans may be too close to the monitor.
Degauss the monitor.
None. It is normal for the degaussing coil to be activated when the monitor is powered on.
None. It is normal for some monitors to make a clicking noise when turned on and off, when going in and out of standby mode, and when changing resolutions.
E–10 415606-001 Service Reference Guide, dx2200 MT
Solving Display Problems (Continued)
Problem Cause Solution
Troubleshooting Without Diagnostics
High pitched noise coming from inside a flat panel monitor.
Fuzzy focus; streaking, ghosting, or shadowing effects; horizontal scrolling lines; faint vertical bars; or unable to center the picture on the screen. (flat panel monitors using an analog VGA input connection only)
Certain typed symbols do not appear correct.
Brightness and/or contrast settings are too high.
Flat panel monitor’s internal digital conversion circuits may be unable to correctly interpret the output synchronization of the graphics card.
The font you are using does not support that particular symbol.
Lower brightness and/or contrast settings.
1. Select the monitor’s Auto­Adjustment option in the monitor’s on-screen display menu.
2. Manually synchronize the Clock and Clock Phase on-screen display functions. Download SoftPaq SP20930 or SP22333, depending on the monitor, to assist with the synchronization.
NOTE: Use the monitor model number when searching for the SoftPaq.
Use the Character Map to locate the and select the appropriate symbol. Click Start > All Programs >
Accessories > System Tools > Character Map. You can copy
the symbol from the Character Map into a document.
Service Reference Guide, dx2200 MT 415606-001 E–11
Troubleshooting Without Diagnostics
Solving Audio Problems
Solving Audio Problems
Problem Cause Solution
Sound does not come out of the speaker or headphones.
Software volume control is turned down.
The external speakers are not turned on.
Double-click the Speaker icon on the taskbar and use the volume slider to adjust the volume.
Turn on the external speakers.
External speakers plugged into the wrong audio jack.
Audio cable not connected.
Digital CD audio is not enabled.
Headphones or devices connected to the line­out connector mute the internal speaker.
Volume is muted. 1. From the Control Panel
Computer is in standby mode.
See the sound card documentation for proper speaker connection.
Connect audio cable between CD or DVD-ROM drive and the system board.
Enable digital CD audio:
1. From the Control Panel, select System.
2. On the Hardware tab, click the Device Manager button.
3. Right-click on the CD/DVD device and select Properties.
4. On the Properties tab, make sure “Enable digital CD
audio for this CD-ROM device” is checked.
Turn on and use headphones or external speakers, if connected, or disconnect headphones or external speakers.
program, click Sound,
Speech and Audio Devices, then click Sounds and Audio Devices.
2. Click the Mute check box to remove the check mark from the box.
Press the power button to resume from standby mode.
CAUTION: When attempting to resume from standby mode, do not hold down the
Ä
power button for more than four seconds. Otherwise, the computer will shut down and you will lose your data.
E–12 415606-001 Service Reference Guide, dx2200 MT
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