HP Compaq dx2200 Service and Maintain

service reference guide

HP Compaq dx2200 MT

Business PC

1st Edition

This document provides information on the removal and replacement of all parts as well as information on troubleshooting, Desktop Management, setup utilities, ATA drives, safety, routine care, connector pin assignments, POST error messages, and diagnostic indicator lights.

Document Part Number 415606-001

Service Reference Guide

HP Compaq dx2200 MT Business PC

1st Edition

Document Part Number: 415606-001

March 2006

Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries.

Intel is a trademark of Intel Corporation in the U.S. and other countries.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to

equipment or loss of information.

Service Reference Guide

HP Compaq dx2200 MT Business PC

First Edition (March 2006)

Document Part Number: 415606-001

Contents

1 Installing the Operating System

1.1 Microsoft Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

1.1.1 Installing or Upgrading Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

1.2 Converting to NTFS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2.1 Windows XP Home and XP Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.3 HP Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

2 Setup Utilities and Diagnostics Features

2.1 Power-On Self-Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

2.2 Computer Setup Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

2.2.1 Using Computer Setup (F10) Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

2.2.2 Computer Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

2.3 Recovering the Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11

2.3.1 Backing up the CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11

2.3.2 Restoring the CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11

3 Desktop Management

3.1 Initial Configuration and Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2.1 FailSafe Boot Block ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2.2 Dual-State Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

3.2.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

3.2.4 World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

3.3 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

3.3.1 Password Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

3.3.2 Establishing a Supervisor Password Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 3–3

3.3.3 Establishing a User Password Using Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

3.3.4 Surge-Tolerant Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5

4 Serial and Parallel ATA Drive Guidelines and Features

4.1 SATA Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 SATA Hard Drive Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.2.1 SATA Data Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.2.2 SATA Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 PATA Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

4.4 PATA Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

4.4.1 PATA Data Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

4.4.2 PATA Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

4.5 PATA Drive Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Service Reference Guide, dx2200 MT 415606-001 iii

Contents

4.5.1 PATA Device Classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

4.6 SATA SMART Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

4.7 Drive Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

4.8 SATA BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

4.8.1 Legacy Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

4.8.2 Native Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

5 Identifying the Chassis, Routine Care, and Disassembly Preparation

5.1 Chassis Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

5.1.1 Microtower (MT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

5.2 Electrostatic Discharge Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2.1 Generating Static . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2.2 Preventing Electrostatic Damage to Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2.3 Personal Grounding Methods and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

5.2.4 Grounding the Work Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

5.2.5 Recommended Materials and Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

5.3 Routine Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

5.3.1 General Cleaning Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

5.3.2 Cleaning the Computer Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

5.3.3 Cleaning the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

5.3.4 Cleaning the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

5.3.5 Cleaning the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

5.4 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.4.1 Power Supply Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.4.2 Tools and Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.4.3 Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.4.4 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

5.4.5 Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

5.4.6 Lithium Coin Cell Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

6 Removal and Replacement Procedures— Microtower (MT) Chassis

6.1 Preparation for Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

6.2 Access Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

6.3 Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

6.4 Front Drive Bezels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

6.4.1 5.25" Drive Bezel Blank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

6.4.2 Removing a 3.5” Drive Bezel Blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

6.5 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

6.5.1 Installing Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

6.6 Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

6.6.1 Expansion Slot Cover Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

6.6.2 PCI/PCIe Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

6.7 Cable Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–10

6.7.1 Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–11

6.8 Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–12

6.8.1 Drive Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–12

6.8.2 5.25" Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–13

6.8.3 3.5" Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–14

iv 415606-001 Service Reference Guide, dx2200 MT

6.8.4 Removing a 3.5” Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–16

6.9 Front I/O Panel Housing Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–17

6.9.1 Power Switch Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–18

6.10Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–19

6.11System Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–20

6.12Heatsink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–21

6.13Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–22

6.14System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–24

6.15Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–25

6.15.1Type 1 Battery Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–26

6.15.2Type 2 Battery Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–27

6.15.3Type 3 Battery Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–28

6.16Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–29

A Connector Pin Assignments

B Power Cord Set Requirements

C POST Error Messages

Contents

D Memory

E Troubleshooting Without Diagnostics

Index

Service Reference Guide, dx2200 MT 415606-001 v

Contents

vi 415606-001 Service Reference Guide, dx2200 MT

Installing the Operating System

Depending on the model, Microsoft Windows XP Home or Windows XP Professional is preinstalled on the computer and will be configured automatically the first time the computer is turned on.

CAUTION: Do not add optional hardware devices to your computer until the operating system is

successfully installed. Doing so may cause errors and may prevent the operating system from installing properly.

CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL

THE PROCESS IS COMPLETE. Turning off the computer during the installation process might damage the software that runs the computer.

1.1 Microsoft Windows XP

The first time the computer is turned on, Microsoft Windows is automatically installed. This takes approximately 10 minutes, depending on the system hardware configuration. Read and follow the instructions that appear on the screen to complete the installation. do not turn off your computer unless you are directed to do so.

During this process,

1.1.1 Installing or Upgrading Device Drivers

To install optional hardware devices after the OS installation is completed, you must install the device drivers for the device you are installing.

The I386 directory and its subdirectories provide the HP- or Compaq-specific integration of the operating system for the computer model and include device drivers supported by the operating system.

When prompted for the I386 directory on the operating system CD, replace the path specification

with C:\I386 or use the Browse button of the dialog box to browse the computer for the I386

folder. This action points to the appropriate drivers.

The latest support software is also available from the Web site at

http://www.hp.com/support.

Service Reference Guide, dx2200 MT 415606-001 1–1

Installing the Operating System

1.2 Converting to NTFS

1.2.1 Windows XP Home and XP Professional

The Windows XP Home and XP Professional operating systems handle only NTFS-formatted drives. When installed, XP will, if necessary, automatically convert a FAT32 drive to NTFS.

1.3 HP Soft ware

The Microsoft Windows XP Home or Windows XP Professional operating system is preinstalled on the computer and will be configured automatically the first time the computer is turned on. All other software is user-installed.

Certain drivers and utilities are available only in selected languages. You can obtain the latest version of these files, in English and selected other languages, in one of these ways:

■ HP web site at www.hp.com

■

Restore Plus! CD, which is supplied with many HP models

Additional HP software may be required in certain situations.

✎

1–2 415606-001 Service Reference Guide, dx2200 MT

Setup Utilities and Diagnostics Features

Setup Utilities (F10) and diagnostic features provide information needed about the computer system when contacting Customer Support. These tools can also be used to:

■ Change factory default settings and to set or change the system configuration, which may be

necessary when you add or remove hardware.

■ Determine if all of the devices installed on the computer are recognized by the system and

functioning properly.

■ Determine information about the operating environment of the computer.

■ Solve system configuration errors detected but not automatically fixed during the Power-On

Self-Test (POST).

■ Establish and manage passwords and other security features.

■ Establish and manage energy-saving timeouts.

All features identified in this chapter may not be available on all HP products.

✎

2.1 Power-On Self-Test (POST)

POST is a series of diagnostic tests that runs automatically when the system is turned on. POST checks the following items to ensure that the computer system is functioning properly:

■ Keyboard

■ Memory modules

■ Diskette drives

■ All IDE (ATA) mass storage devices

■ Processors

■ Controllers

If the Supervisor Password is set, a prompt appears on the screen while POST is running. You

✎

will need to enter the password before continuing. Refer to Chapter 3, Section 3.1, “Initial

Configuration and Deployment,” for information on setting, deleting, or bypassing the password.

If POST finds an error in the system, an audible and/or visual message occurs. For POST error messages and their solutions refer to Appendix C, “POST Error Messages.”

Service Reference Guide, dx2200 MT 415606-001 2–1

Setup Utilities and Diagnostics Features

2.2 Computer Setup Utilities

Use Computer Setup Utilities (F10) to:

■ Modify or restore factory default settings.

■ Set the system date and time.

■ Set, view, change, or verify the system configuration including settings for processor,

graphics, memory, audio, storage, communications, and input devices.

■ Modify the boot order of bootable devices such as hard drives, diskette drives, optical drives,

or USB devices.

■ Configure the boot priority of IDE (ATA) hard drives.

■ The system is preset to always Quick Boot.

■ Enable or disable Network Server Mode, which allows the computer to boot the operating

system when the power-on password is enabled with or without a keyboard or mouse attached. When attached to the system, the keyboard and mouse remain locked until the power-on password is entered.

■ Enable supervisor password prompting during system restarts (warm boots) as well as during

power-on.

■ Establish a supervisor password that controls access to Computer Setup (F10) Utility and the

settings described in this section.

■ Secure the integrated I/O functionality, including the serial, USB, or parallel ports, audio, or

embedded NIC, so that they cannot be used until they are unsecured.

■ Enable or disable removable media boot ability.

■ Solve system configuration errors detected but not automatically fixed during the Power-On

Self-Test (POST).

■ Execute self-tests on a specified IDE (ATA) hard drive (when supported by the drive).

2.2.1 Using Computer Setup (F10) Utilities

Computer Setup can be accessed only by turning on the computer or restarting the system. To access the Computer Setup Utilities menu, complete the following steps:

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.

2. As soon as the computer is turned on, press and hold the Setup. Press

If you do not press the F10 key at the appropriate time, you must turn the computer off, then on

✎

again, and press the

If you are using a PS/2 keyboard, you may see a Keyboard Error message—disregard it.

Enter to bypass the title screen, if necessary.

F10 key again to access the utility.

F10 key until you enter Computer

3. A choice of headings appears in the Computer Setup Utilities menu: System Information, Standard CMOS Features, Advanced BIOS Features, Advanced Chipset Features, Integrated Peripherals, Power Management Setup, PnP/PCI Configurations, PC Health Status, Load Optimized Defaults, Set Supervisor Password, Set User Password, Save and Exit Setup, and Exit Without Saving.

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Setup Utilities and Diagnostics Features

4. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and down) keys to select the option you want, then press Utilities menu, press

Esc.

Enter. To return to the Computer Setup

5. To apply and save changes, select Save and Exit Setup.

❏ If you have made changes that you do not want applied, select Exit Without Saving.

❏ To reset to factory settings, select Load Optimized Defaults. This option will restore the

original factory system defaults. You must still select Save and Exit Setup after resetting the defaults.

CAUTION: Do NOT turn the computer power OFF while the ROM is saving your F10 Computer Setup

changes because the CMOS could become corrupted. It is safe to turn off all power to the computer after you exit the F10 Setup screen.

Service Reference Guide, dx2200 MT 415606-001 2–3

Setup Utilities and Diagnostics Features

2.2.2 Computer Setup Menu

Heading Option Description

System Information

Standard CMOS Features

None Lists product name, SKU number, processor type, processor

speed, CPU ID, cache size, memory size, system ROM, integrated MAC, UUID, system serial number, asset tracking number, asset tag number, and CPU clock ratio.

Date (mm/dd/yy) Allows you to set system date.

Time (hh:mm:ss) Allows you to set system time.

PATA Controller Disables/enables PATA controller.

PATA Ch 0 Master PATA Ch 0 Slave

• For each, if PATA HDD is used, allows you to:

• run SMART HDD self-test for selected channel

•SMART Status Check –Target Disk –SMART –Smart Status Check

•HDD Short Self-Test – Target Disk – Estimated Test Time – Start Test

• HDD Extended Self-Test – Target Disk – Estimated Test Time – Start Test

• set device details on selected channel to: –None –Auto –Manual

• set access mode on selected channel to: –CHS (Cylinder-Head-Sector) –LBA (Logical Block Addressing) –Large –Auto

•view –Firmware version –Capacity –Cylinder –Head –Precomp –Landing Zone –Sector

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Setup Utilities and Diagnostics Features

Heading Option Description

Standard CMOS Features (continued)

SATA Controller Disables/enables onboard SATA controller.

SATA Ch 1 Master SATA Ch 2 Master

For each, allows you to:

• run HDD self-test for selected channel:

•SMART Status Check

–Target Disk –SMART –SMART Status Check

•HDD Short Self-Test

–Target Disk –Estimated Test Time –Start Test

•HDD Extended Self-Test

–Target Disk –Estimated Test Time –Start Test

• set extended IDE drive on selected channel to:

•None

•Auto

• set access mode on selected channel to

•Large

•Auto

•view

•Firmware version

•Capacity

•Cylinder

•Head

•Precomp

•Landing Zone

•Sector

Floppy Controller Disables/enables the floppy disc controller.

Drive A Allows you to set Drive A to None or 1.44, 3.5 in. (Used to

disable/enable Drive A in legacy operating systems.)

Halt On Allows you to set POST error behavior to:

•All Errors

•No Errors

•All but Keyboard

•All but Diskette

• All but Diskette/Keyboard

Service Reference Guide, dx2200 MT 415606-001 2–5

Setup Utilities and Diagnostics Features

Heading Option Description

Standard CMOS Features (continued)

Advanced BIOS Features

POST Delay Allows you to set a POST delay to:

•0 seconds

•5 seconds

•10 seconds

•15 seconds

•30 seconds

Device Boot Disabling

F9 Boot Menu Disables/enables F9 Boot Menu

Removable Device Boot Priority

Hard Disk Boot Seq.

Allows you to restrict a device from booting the unit. You can disable as a bootable device:

•None

•USB

•Internal ODD

•Internal FDD

• USB + ODD + FDD

Allows you to specify the order of attached removable devices (such as Legacy Floppy or USB FDD) The first drive in the order has priority in the boot sequence and is recognized as drive A.

Allows you to specify the order of attached hard drive devices (such as USB HDD storage, USB2 Drive Key, or USB flash media). The first drive in the order has priority in the boot sequence and is recognized as drive C (if any devices are attached).

Optical Drive Boot Sequence

Network Boot Sequence

First Boot Device Second Boot

Device Third Boot Device Fourth Boot Device

Boot Up NumLock Status

Allows you to specify the order in which attached optical drives (including USB ODD) are checked for a bootable operating system image.

Allows you to specify the order in which network devices (including UP NIC cards) are checked for a bootable operating system image.

Allows you to specify which devices will boot first, second, third, and fourth or to disable any of the three:

•Removable

• Hard Disk

• Optical Drive

•Network

•Disabled

MS-DOS drive lettering assignments may not apply after a

✎

non-MS-DOS operating system has started.

Allows you to set the default NumLock status to off or on.

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Setup Utilities and Diagnostics Features

Heading Option Description

Advanced BIOS Features (continued)

Advanced Chipset Features

Security Option Allows you to set the security option to Setup or Always so that

the password is required every time the system boots or only when entering Computer Setup.

APIC Mode Disables/enables the APIC mode.

MPS Version Control for OS

Allows you to set the MPS table version to:

•1.1

•1.4

BIOS Write

Disables/enables BIOS upgrading.

Protection

Execute Disable Bit Disables/enables Execute Disable Bit (XD) functionality, which

prevents malicious buffer overflow attacks.

Enhanced Intel

Enables/disables the primary display device: SpeedStep Technology

UMA Frame Buffer Select the UMA (Unified Memory Architecture) frame buffer

size:

•32MB

•64MB

•Auto

Init Display First (VGA Setting)

Allows you to select the primary display device:

•PCI Slot

•OnChip VGA

•PCIEx

Integrated Peripherals

SURROUNDVIEW Disables/enables SURROUNDVIEW (available when an ATI

PCIEx video card is installed).

AutoDetect PCI Clk

Disable/enable PCI clock auto-detection. (VGA Setting)

Onboard HD

Disables/enables onboard HD audio. Audio

OnChip USB

Disables/enables USB controller. Controller

USB Legacy Support

Disables/enables USB legacy support function (USB keyboard,

USB mouse, and USB Drive Key).

Onboard LAN Disables/enables onboard LAN controller.

Onboard LAN

Disables/enables the boot ROM of the onboard LAN chip. Boot ROM

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Setup Utilities and Diagnostics Features

Heading Option Description

Integrated Peripherals (continued)

Onboard Serial Port

Allows you to select a setting for the onboard serial port:

•Disabled

•3F8/IRQ4

•2F8/IRQ3

•3E8/IRQ4

•2E8/IRQ3

Onboard Parallel Port

Allows you to select a setting for the onboard parallel port:

•Disabled

• 378/IRQ7

•278/IRQ5

•3BC/IRQ7

Parallel Port Mode Allows you to select parallel port mode:

•SPP

•EPP

•ECP

•ECP+EPP

•Normal

ECP Mode Use DMA

If Parallel Port Mode is set to ECP or ECP+EPP, allows you to set

the DMA channel for ECP Mode to 1 or 3.

Power Management Setup

PnP/PCI

Configurations

After AC Power Loss

Allows you to select system power loss behavior:

•On

•Off

• Last State

ACPI Suspend

ACPI sleep mode is S3 (Suspend To RAM) Type

External Modem

Disables/enables wake-up modem from S5. S5 Wake-Up

RTC Alarm Resume Disables/enables RTC alarm.

Date (of Month) If RTC Alarm Resume is enabled, allows you to select the day of

the month for resumption of RTC alarm. (Set to 0 for every day.)

Resume Time (hh:mm:ss)

Reset Configuration Data

If RTC Alarm Resume is enabled, allows you to select what time

the RTC alarm will resume.

Disables/enables automatic reconfiguration.

The default is Disabled. Select Enabled to reset Extended

System Configuration Data (ESCD) when you exit Setup, if you

have installed a new add-on and the system reconfiguration has

caused such a serious conflict that the OS cannot boot.

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Setup Utilities and Diagnostics Features

Heading Option Description

Resources Controlled By

IRQ Resources

•IRQ-3 assigned to

•IRQ-4 assigned to

•IRQ-5 assigned to

•IRQ-7 assigned to

•IRQ-9 assigned to

•IRQ-10 assigned to

•IRQ11assigned to

•IRQ-12 assigned to

•IRQ-14 assigned to

•IRQ-15 assigned to

Allows you to select whether resources are controlled automatically or manually:

• Auto (ESCD–Extended Storage Configuration Data)

• Manual

BIOS can automatically configure all the bootable and Plugand-Play-compatible devices. If you choose Auto, you cannot select IRQ, DMA and memory base address fields since BIOS automatically assigns them.

When resources are controlled manually, allows you to assign each system interrupt a type, depending on the type of device using the interrupt.

Legacy ISA for devices compliant with the original PC AT bus specification, PCI/ISA PnP for devices compliant with the Plugand-Play standard whether designed for PCI or ISA bus architecture.

Maximum Payload Size

Allows you to set TLP payload size for the PCI Express Devices to (in bytes):

•128

• 256

•512

•1024

•2048

• 4096

PC Health Status

System Fan Fail Check

Disables/enables system fan detection during POST.

Smart Fan Function Disables/enables smart fan functionality.

Current CPU

(view only)

Temperature

Service Reference Guide, dx2200 MT 415606-001 2–9

Setup Utilities and Diagnostics Features

Heading Option Description

Load Optimized Defaults

Set Supervisor Password

Set User Password

Current System Temperature

Current CPU Fan Speed

Current System Fan Speed

Vcore (view only)

+12V (view only)

VCC5 (view only)

+3.3V (view only)

VBAT (V) (view only)

3VSB (V) (view only)

(view only)

Allows you to reset Computer Setup to factory defaults.

Allows you to establish a password to control access to Computer Setup.

Allows you to establish a password to control access to the computer. (Supervisor password must be set before you can set a User password.)

Save & Exit Setup

Exit Without Saving

Support for Computer Setup options may vary depending on your specific hardware configuration.

✎

Allows you to save current settings and exit Computer Setup.

Allows you to exit Computer Setup without saving changes.

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Setup Utilities and Diagnostics Features

2.3 Recovering the Configuration Settings

Recovering the configuration settings established in the Computer Setup (F10) Utility requires that you first back up the settings before a recovery is needed.

The CMOS Save/Load utility firmware can be found at & Driver Downloads for your specific model. Download the firmware files into a folder on a removable storage device. It is recommended that you save any modified computer configuration settings to a diskette, a USB flash media device, or a diskette-like device (a storage device set to emulate a diskette drive) and save the diskette or device for possible future use.

2.3.1 Backing up the CMOS

1. Make sure the computer to be backed up is turned on. Connect the removable storage to the computer.

2. Boot to DOS.

3. Type N:\folder\BIOS.exe SAVE:ABC001.DAT (where N is the drive letter of the removable storage) to save the CMOS setting to the removable storage device.

2.3.2 Restoring the CMOS

1. Make sure the target computer is turned on. Connect the removable storage to the target computer.

2. Boot to DOS.

3. Type N:\folder\BIOS.exe LOAD:ABC001.DAT (where N is the drive letter of the removable storage) to load the custom CMOS setting onto the target system.

http://www.hp.com under the Software

Service Reference Guide, dx2200 MT 415606-001 2–11

Setup Utilities and Diagnostics Features

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Desktop Management

Support for specific features described in this guide may vary by model or software version.

✎

3.1 Initial Configuration and Deployment

HP computers come with a preinstalled system software image. After a brief software “unbundling” process, the computer is ready to be used.

A customized software image may be deployed by installing additional software applications after unbundling the preinstalled software image.

The best deployment method depends on your information technology environment and processes. The PC Deployment section of the Solutions and Services Web site

h18000.www1.hp.com/solutions/pcsolutions

deployment method.

The Restore Plus! CD, ROM-based setup, and ACPI hardware provide further assistance with

recovery of system software, configuration management and troubleshooting, and power management.

provides information to help you select the best

http://

3.2 ROM Flash

The computer’s BIOS is stored in a programmable flash ROM (read only memory). By establishing a supervisor password in the Computer Setup (F10) utility, you can protect the ROM from being unintentionally updated or overwritten. This is important to ensure the operating integrity of the computer. Should you need or want to upgrade the BIOS, you may download the latest BIOS images from the HP driver and support page: http://www.hp.com/support.

CAUTION: For maximum ROM protection, be sure to establish a supervisor password. The supervisor

password prevents unauthorized ROM upgrades.

3.2.1 FailSafe Boot Block ROM

The FailSafe Boot Block ROM allows for system recovery in the unlikely event of a ROM flash failure, for example, if a power failure were to occur during a ROM upgrade. The Boot Block is a flash-protected section of the ROM that checks for a valid system ROM flash when power to the system is turned on.

■ If the system ROM is valid, the system starts normally.

■ If the system ROM fails the validation check, the FailSafe Boot Block ROM provides

enough support to start the system from a bootable removable media that automatically invokes system BIOS upgrade utilities.

To recover the system after it enters Boot Block recovery mode, complete the following steps:

Service Reference Guide, dx2200 MT 415606-001 3–1

Desktop Management

1. Remove all removable media and turn off the power.

2. Insert a diskette containing the desired BIOS image file in the root directory. The media must be formatted using the FAT32 file system.

3. Turn on power to the system.

The failsafe Boot Block BIOS will attempt to start the system from a bootable device. If no bootable device is found, an error message will appear.

4. Remove the removable media used to upgrade the BIOS.

5. Turn the power on to restart the computer.

3.2.2 Dual-State Power Button

With Advanced Configuration and Power Interface (ACPI) enabled for Windows XP, the power button can function either as an on/off switch or as a suspend button. The suspend feature does not completely turn off power, but instead causes the computer to enter a low-power standby. This allows you to quickly power down without closing applications and to quickly return to the same operational state without any data loss.

To change the power button’s configuration, complete the following steps:

1. Left click on the Start Button, then select Control Panel > Performance and

Maintenance > Power Options.

2. In the Power Options Properties, select the Advanced tab.

3. In the Power Button section, select the desired power button setting.

After configuring the power button to function as a suspend button, press the power button to put the system in a very low power state (suspend). Press the button again to quickly bring the system out of suspend to full power status. To completely turn off all power to the system, press and hold the power button for four seconds.

CAUTION: Do not use the power button to turn off the computer unless the system is not responding;

turning off the power without operating system interaction could cause damage to or loss of data on the hard drive.

3.2.3 Power Management

Power Management is a feature that saves energy by shutting down certain components of the computer when they are not in use, thus saving energy without having to shut down the computer.

With Advanced Configuration and Power Interface (ACPI) enabled for Windows XP, timeouts (the period of inactivity allowed before shutting down these components) can be enabled, customized, or disabled using the operating system.

1. In Windows XP, left click on the Start Button, then select Control Panel > Power Options.

2. In the Power Options Properties, select the Power Schemes tab.

3. Select the desired power scheme settings.

Use Display Properties to establish, modify, or disable Power Management settings for the monitor. To access Display Properties, right click on the Windows Desktop, then choose

Properties.

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3.2.4 World Wide Web Site

When making the transition to new or revised operating systems, it is important to implement the support software designed for that operating system. If you plan to run a version of Microsoft Windows that is different from the version included with your computer, you must install corresponding device drivers and utilities to ensure that all features are supported and functioning properly.

HP has made the task of locating, accessing, evaluating, and installing the latest support software easier. You can download the software from the latest device drivers, utilities, and flashable ROM images needed to run the latest Microsoft Windows operating system on your HP computer.

3.3 Security

3.3.1 Password Security

The user password prevents unauthorized use of the computer by requiring entry of a password to access applications or data each time the computer is turned on or restarted. The supervisor password specifically prevents unauthorized access to Computer Setup, and can also be used as an override to the user password. That is, when prompted for the user password, entering the supervisor password instead will allow access to the computer.

Desktop Management

http://www.hp.com/support. The Web site contains

A network-wide setup password can be established to enable the system administrator to log in to all network systems to perform maintenance without having to know the power-on password, even if one has been established.

3.3.2 Establishing a Supervisor Password Using Computer Setup

Establishing a supervisor password through Computer Setup prevents reconfiguration of the computer (use of the Computer Setup (F10) utility) until the password is entered.

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.

2. As soon as the computer is turned on, press and hold the Setup. Press

If you do not press the F10 key at the appropriate time, you must turn the computer off, then on

✎

again, and press the F10 key again to access the utility.

3. Select Set Supervisor Password and follow the instructions on the screen.

4. Before exiting, click Save and Exit Setup.

Enter to bypass the title screen, if necessary.

F10 key until you enter Computer

3.3.3 Establishing a User Password Using Computer Setup

Establishing a user password through Computer Setup prevents access to the computer when power is turned on, unless the password is entered. When a user password is set, Computer Setup presents Password Options under the Security menu. Password options include Password Prompt on Warm Boot. When Password Prompt on Warm Boot is enabled, the password must also be entered each time the computer is rebooted.

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.

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Desktop Management

2. As soon as the computer is turned on, press the F10 key to enter Computer Setup.

If you do not press the F10 key at the appropriate time, you must turn the computer off, then on

✎

again, and press the

If you are using a PS/2 keyboard, you may see a Keyboard Error message—disregard it.

3. Select Set User Password and follow the instructions on the screen.

4. Before exiting, click Save and Exit Setup.

Entering a User Password

To enter a user password, complete the following steps:

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.

F10 key again to access the utility.

2. When the prompt appears on the monitor, type your current password, then press

Type carefully; for security reasons, the characters you type do not appear on the screen.

✎

If you enter the password incorrectly, inclining beeping tones are heard. Try again.

Entering a Supervisor Password

If a supervisor password has been established on the computer, you will be prompted to enter it each time you run Computer Setup.

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.

2. As soon as the computer is turned on, press the

If you do not press the F10 key at the appropriate time, you must turn the computer off, then on

✎

again, and press the

If you are using a PS/2 keyboard, you may see a Keyboard Error message—disregard it.

3. When the prompt appears on the monitor, type the supervisor password, then press the key.

Type carefully; for security reasons, the characters you type do not appear on the screen.

F10 key again to access the utility.

F10 key to enter Computer Setup.

✎

Enter.

Enter

If you enter the password incorrectly, inclining beeping tones are heard. Try again.

Changing a User or Supervisor Password

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.

2. To change the user password, go to step 3.

To change the supervisor password, as soon as the computer is turned on, press the to enter Computer Setup.

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F10 key

Desktop Management

If you do not press the F10 key at the appropriate time, you must turn the computer off, then on

✎

again, and press the

If you are using a PS/2 keyboard, you may see a Keyboard Error message—disregard it.

3. When the prompt appears, type your current password, then select the desired Set...Password item from the instructions on the screen.

Type carefully; for security reasons, the characters you type do not appear on the screen.

F10 key again to access the utility.

F10 headings. Then, enter the new password twice. Follow the

4. Press the

The new password takes effect the next time you turn on the computer.

Enter key.

Deleting a User or Supervisor Password

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. To delete the supervisor password, run Computer Setup.

2. To delete the password, as soon as the computer is turned on, press the Computer Setup.

If you do not press the F10 key at the appropriate time, you must turn the computer off, then on

✎

again, and press the

If you are using a PS/2 keyboard, you may see a Keyboard Error message—disregard it.

3. When the prompt appears, type your current password

current password

4. Press the Enter key then, select either Set User or Set Supervisor Password in the F10 menu as described in the previous sections.

5. When the prompt appears on the monitor press the advising you that the password has been disabled.

F10 key again to access the utility.

Enter key twice. A message will appear

F10 key to enter

Clearing Passwords

If you forget your password, you cannot access the computer. To clear the password:

1. Turn off and unplug the computer.

2. Remove the access panel.

3. Move the CMOS jumper from pins 2-3 to pins 1-2 and keep it there for at least 5 seconds.

4. Reset the jumper to pins 1-2 and replace the access panel.

5. Restart the computer.

3.3.4 Surge-Tolerant Power Supply

An integrated surge-tolerant power supply provides greater reliability when the computer is hit with an unpredictable power surge. This power supply is rated to withstand a power surge of up to 2000 volts without incurring any system downtime or data loss.

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Desktop Management

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Serial and Parallel ATA Drive Guidelines and

Features

Serial ATA = SATA

✎

Parallel ATA = PATA

HP does not support the use of a PATA (IDE) hard drive on this model of computer.

4.1 SATA Hard Drives

Serial ATA Hard Drive Characteristics

Number of pins/conductors in data cable 7/7

Number of pins in power cable 15

Maximum data cable length 39.37 in (100 cm)

Data interface voltage differential 400-700 mV

Drive voltages 5V, 12 V

Jumpers for configuring drive N/A

Data transfer rate 1.5 Gb/s

When attaching the SATA cable to the system board always connect the primary hard drive to

✎

SATA 0.

Service Reference Guide, dx2200 MT 415606-001 4–1

Serial and Parallel ATA Drive Guidelines and Features

4.2 SATA Hard Drive Cables

4.2.1 SATA Data Cable

Always use an HP approved SATA 3.0 Gb/s cable as it is fully backwards compatible with the SATA 1.5 Gb/s drives.

SATA data cables are susceptible to damage if overflexed. Never crease a SATA data cable and never bend it tighter than a 30 mm (1.18 in) radius.

The SATA data cable is a thin, 7-pin cable designed to transmit data for only a single drive. As shown in the table, each cable has 3 grounds, and 4 transmit/receive pins.

Pin Number Usage Device Plug Host Plug

P1 Ground Ground Ground

P2* A+ Transmit data Receive data

P3* A- Transmit data Receive data

P4 Ground Ground Ground

P5** B- Receive data Transmit data

P6** B+ Receive data Transmit data

P7 Ground Ground Ground

*P2 and P3 differential signal pair **P5 and P6 differential signal pair

4.2.2 SATA Power Cable

Pin Usage Notes Pin Usage Notes

P1 V3.3 3.3 V power P9 V5 5 V power

P2 V3.3 3.3 V power P10 Ground

P3 V3.3 3.3 V power P11 Ground

P4 Ground P12 Ground

P5 Ground P13 V 12 12 V power

P6 Ground P14 V12 12 V power

P7 V5 5 V power P15 V12 12 V power

P8 V5 5 V power

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