HP COMPAQ DX2100 User Manual

service reference guide

HP Compaq Business Desktop dx2100 ST Series

1st edition

This document provides information on the removal and replacement of all parts as well as information on troubleshooting, Desktop Management, setup utilities, PATA and SATA drives, safety, routine care, connector pin assignments, POST error messages, and diagnostic indicator lights.

Document Part Number 376226-001

Service Reference Guide

HP Compaq Business Desktop dx2100 ST Series

1st Edition

Document Part Number: 376226-001

1st Edition, August 2005

This document provides information on the removal and replacement of all parts as well as information on troubleshooting, Desktop Management, setup utilities, SATA and PATA drives, safety, routine care, connector pin assignments, POST error messages, and diagnostic indicator lights.

HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of Hewlett-Packard Company in the U.S. and other countries.

Compaq and the Compaq logo are trademarks of Hewlett-Packard Development Company, L.P. in the U.S. and other countries.

Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries.

Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation in the U.S. and other countries.

Adobe, Acrobat, and Acrobat Reader are trademarks or registered trademarks of Adobe Systems Incorporated.

All other product names mentioned herein may be trademarks of their respective companies.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided “as is” without warranty of any kind, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to

equipment or loss of information.

Service Reference Guide

HP Compaq Business Desktop dx2100 ST Series

First Edition (August 2005)

Document Part Number: 376226-001

1 Installing the Operating System

1.1 Installing or Upgrading Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

1.2 Transferring Files and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.3 Backing Up and Restoring Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.3.1 Creating a Backup File—Windows XP Professional. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.3.2 Restoring from the Backup File—Windows XP Professional . . . . . . . . . . . . . . . . . . . . . . 1–2

1.4 Converting to NTFS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.5 HP Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

2 Setup Utilities and Diagnostics Features

2.1 Power-On Self-Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

2.2 Computer Setup Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

2.2.1 Using Computer Setup (F10) Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

2.2.2 Computer Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

2.3 Diagnostics for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13

2.3.1 Detecting Diagnostics for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–14

2.3.2 Installing Diagnostics for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–14

2.3.3 Using Categories in Diagnostics for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–15

2.3.4 Running Diagnostic Tests in Diagnostics for Windows . . . . . . . . . . . . . . . . . . . . . . . . . 2–16

2.4 Configuration Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–17

2.4.1 Installing Configuration Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–18

2.4.2 Running Configuration Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–18

3 Desktop Management

3.1 Initial Configuration and Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Remote System Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

3.3 Software Updating and Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

3.3.1 HP System Software Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

3.3.2 HP Client Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

3.3.3 HP Client Management Solutions using Altiris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

3.3.4 HP Local Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

3.3.5 Dantz Retrospect Express. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

3.3.6 Proactive Change Notification (PCN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

3.3.7 Subscriber’s Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

3.3.8 ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5

3.3.9 Remote ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5

3.3.10HPQFlash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5

3.3.11FailSafe Boot Block ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5

3.3.12Replicating the Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

3.3.13Dual-State Power Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

Service Reference Guide, dx2100 ST 376226-001 iii

Contents

3.3.14World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

3.3.15Building Blocks and Partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

3.4 Asset Tracking and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

3.4.1 Password Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16

3.4.2 Establishing a Setup Password Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16

3.4.3 Establishing a Power-On Password Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . 3–17

3.4.4 DriveLock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19

3.4.5 Smart Cover Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–21

3.4.6 Cable Lock Provision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23

3.4.7 Fingerprint Identification Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23

3.5 Fault Notification and Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23

3.5.1 Drive Protection System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23

3.5.2 Surge-Tolerant Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23

3.5.3 Thermal Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23

4 Serial and Parallel ATA Drive Guidelines and Features

4.1 SATA and PATA Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 ATA Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.2.1 SATA Data Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.2.2 SATA Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.2.3 PATA Data Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

4.2.4 PATA Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

4.2.5 PATA Cable Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

4.3 PATA Drive Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

4.3.1 PATA Device Classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

4.3.2 PATA Attach Sequence Rules by Class Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

4.3.3 PATA Attach Sequence Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

4.3.4 PATA Additional Drive Application Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

4.4 ATA SMART Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

4.5 Drive Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

4.6 SATA BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11

4.6.1 Legacy Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11

4.6.2 Native Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11

4.7 Mixed Devices Boot and Drive Letter Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

5 Identifying the Chassis, Routine Care, and Disassembly Preparation

5.1 Chassis Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

5.1.1 Slimtower (ST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

5.2 Electrostatic Discharge Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2.1 Generating Static . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2.2 Preventing Electrostatic Damage to Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2.3 Personal Grounding Methods and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

5.2.4 Grounding the Work Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

5.2.5 Recommended Materials and Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

5.3 Operating Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

5.4 Routine Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

5.4.1 General Cleaning Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

5.4.2 Cleaning the Computer Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

5.4.3 Cleaning the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

5.4.4 Cleaning the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.4.5 Cleaning the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.5 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.5.1 Power Supply Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.5.2 Tools and Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.5.3 Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

5.5.4 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

5.5.5 Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

5.5.6 Lithium Coin Cell Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

6 Removal and Replacement Procedures— Slim Tower (ST) Chassis

6.1 Preparation for Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

6.2 External Security Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

6.2.1 Security Clip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

6.2.2 Cable Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

6.2.3 Padlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4

6.2.4 Security Lock Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4

6.3 Computer Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8

6.4 Front Drive Bezels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

6.5 Cable Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–11

6.6 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12

6.7 Vertically Oriented Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14

6.7.1 Expansion Card Retainer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14

6.7.2 PCI Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15

6.8 Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–17

6.8.1 Drive Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–17

6.8.2 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–18

6.8.3 External 3.5-inch Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–20

6.8.4 Primary Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–22

6.9 Fan Shroud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–26

6.10Chassis Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–27

6.11Front I/O Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–28

6.12Power Switch Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–29

6.13Heatsink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–30

6.14Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–31

6.15Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–33

6.16Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–34

6.17System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–36

6.18Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–39

6.18.1Type 1 Battery Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–40

6.18.2Type 2 Battery Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–41

6.18.3Type 3 Battery Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–42

B Power Cord Set Requirements

C POST Error Messages

D Troubleshooting Without Diagnostics

E System Board and Riser Card Reference Designators

F Memory

Index

Installing the Operating System

CAUTION: Do not add optional hardware or third-party devices to your computer until the operating

system is successfully installed. Doing so may cause errors and may prevent the operating system from installing properly.

Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. Turning off the computer during the installation process might damage the software that runs the computer or prevent its proper installation.

The first time the computer is turned on, the operating system is automatically installed. This takes approximately 10 minutes, depending on the system hardware configuration. At the beginning of the installation process, you are prompted to select the appropriate language for the operating system. Read and follow the instructions that appear on the screen to complete the installation.

If the computer shipped with more than one operating system language on the hard drive, the

✎

installation process could take up to 60 minutes.

During this process, do not turn off your computer unless you are directed to do so.

1.1 Installing or Upgrading Device Drivers

To install hardware devices such as a printer, a display adapter, or network adapter after the operating system installation is completed, the operating system needs access to the appropriate software drivers for the devices.

If prompted for the I386 directory, replace the path specification with C:\i386, or use the Browse button in the dialog box to locate the i386 folder. This action points the operating system to the appropriate drivers.

Obtain the latest support software, including support software for the operating system from

www.hp.com. Click Support & Drivers, select Download drivers and software, enter the

model number of the computer, and press .

You can also obtain the latest support software on CDs. The following Web site provides information on how to purchase a support software CD subscription:

http://h18000.www1.hp.com/support/files/desktops/us/purchase.html

If the computer has an optical CD-RW drive, install the appropriate application to be able to write to the drive. To install the application, double-click the Setup Software icon on the desktop or the application launcher and select the Easy CD Creator and Direct CD option when prompted.

1–1

Installing the Operating System

1.2 Transferring Files and Settings

Use the Microsoft Windows XP Files and Settings Transfer Wizard to move files and settings from an old computer to a new one. Click Start > All Programs > Accessories > System Tools > Files and Settings Transfer Wizard.

1.3 Backing Up and Restoring Files

1.3.1 Creating a Backup File—Windows XP Professional

1. Click Start > All Programs > Accessories > System Tools > Backup.

2. Use the Backup or Restore Wizard to create a backup file or tape.

A backup file can be saved to a hard disk, a floppy disk, CD, USB flash media device, tape drive, or to any other removable or nonremovable media.

1.3.2 Restoring from the Backup File—Windows XP Professional

1. Click Start > All Programs > Accessories > System Tools > Backup.

2. Use the Backup or Restore Wizard to restore files from a backup file.

A backup file can be on a hard disk, a floppy disk, CD, USB flash media device, tape drive, or any other removable or nonremovable media.

1.4 Converting to NTFS

Windows XP Professional

To convert a FAT or FAT32 volume to NTFS,

1. Click Start > All Programs > Accessories > Command Prompt.

2. Type convert drive_letter: /fs:ntfs (where drive_letter is the volume to be converted) and

press

1.5 HP Software

The Microsoft Windows XP Professional operating system is preinstalled on the computer and will be configured automatically the first time the computer is turned on. The following HP software may also be installed at that time on selected models:

■ Computer Setup Utilities

■ HP Support Software including device drivers

■ Configuration Record

■ Online Safety & Comfort Guide

Power Management with energy saver features

Security Management tools

■ Software Support Management tools

Certain drivers and utilities are available only in selected languages. You can obtain the latest version of these files, in English and selected other languages, in one of three ways:

■ Support Software CD

■ HP Web site at

■ Restore Plus! CD, which is supplied with many HP models

Additional HP software may be required in certain situations.

Installing the Operating System

1–4 376226-001 Service Reference Guide, dx2100 ST

Setup Utilities and Diagnostics Features

Setup Utilities (F10) and diagnostic features provide information needed about the computer system when contacting Customer Support. These tools can also be used to:

Change factory default settings and to set or change the system configuration, which may be necessary when you add or remove hardware.

Determine if all of the devices installed on the computer are recognized by the system and functioning properly.

Determine information about the operating environment of the computer.

Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST).

Establish and manage passwords and other security features.

Establish and manage energy-saving timeouts.

All features identified in this chapter may not be available on all HP products.

2.1 Power-On Self-Test (POST)

POST is a series of diagnostic tests that runs automatically when the system is turned on. POST checks the following items to ensure that the computer system is functioning properly:

Keyboard

Memory modules

All mass storage devices

Processors

Controllers

If the Power-On Password is set, a key icon appears on the screen while POST is running. You will need to enter the password before continuing. Refer to Chapter 3, Section on setting, deleting, or bypassing the password.

If POST finds an error in the system, an audible and/or visual message occurs. For POST error messages and their solutions refer to Appendix C, “POST Error Messages.”

3.1for information

Service Reference Guide, dx2100 ST 376226-001 2–1

Setup Utilities and Diagnostics Features

Computer Setup Utilities

Use Computer Setup Utilities (F10) to:

Change factory default settings.

Set the system date and time.

Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices.

Modify the boot order of bootable devices such as hard drives, diskette drives, optical drives, or USB flash media devices.

Enable Quick Boot, which is faster than Full Boot but does not run all of the diagnostic tests run during a Full Boot. You can set the system to:

❏ always Quick Boot (default);

periodically Full Boot (from every 1 to 30 days); or

always Full Boot.

Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test (POST) messages. Post Messages Disabled suppresses most POST messages, such as memory count, product name, and other non-error text messages. If a POST error occurs, the error is displayed regardless of the mode selected. To manually switch to Post Messages Enabled during POST, press any key (except

F1 through F12).

Establish an Ownership Tag, the text of which is displayed each time the system is turned on or restarted.

Enter the Asset Tag or property identification number assigned by the company to this computer.

Enable the power-on password prompt during system restarts (warm boots) as well as during power-on.

Establish a setup password that controls access to Computer Setup (F10) Utility and the settings described in this section.

To secure integrated I/O functionality, including the serial, USB, or parallel ports, audio, or embedded NIC, so that they cannot be used until they are unsecured.

Enable or disable removable media boot ability.

Enable or disable legacy diskette write ability (when supported by hardware).

Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST).

Replicate the system setup by saving system configuration information on diskette and restoring it on one or more computers.

Execute self-tests on a specified ATA hard drive (when supported by drive).

Enable or disable DriveLock security (when supported by MultiBay drive).

2.2.1 Using Computer Setup (F10) Utilities

Computer Setup can be accessed only by turning on the computer or restarting the system. To access the Computer Setup Utilities menu, complete the following steps:

1. Turn on or restart the computer. If you are in Windows, click Start >Shut Down >Restart.

2. As soon as the computer is turned on, press and hold the key until you enter Computer Setup. Press

If you do not press the key at the appropriate time, you must restart the computer and press and hold the

If you are using a PS/2 keyboard, you may see a Keyboard Error message—disregard it.

3. Select your language from the list and press .

4. A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security, Power, and Advanced.

5. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and down) keys to select the option you want, then press Utilities menu, press

6. To apply and save changes, select File > Save Changes and Exit.

If you have made changes that you do not want applied, select Ignore Changes and Exit.

to bypass the title screen, if necessary.

key again to access the utility.

. To return to the Computer Setup

To reset to factory settings, select Set Defaults and Exit. This option will restore the original factory system defaults.

Do NOT turn the computer power OFF while the ROM is saving your F10 Computer Setup changes because the CMOS could become corrupted. It is safe to turn off all power to the computer after you exit the F10 Setup screen.

Computer Setup Menu

Heading Option Description

System Information Lists:

•Product name

• Processor type/speed/stepping

•Cache size (L1/L2)

• Installed memory size/speed, number of channels (single or dual) (if applicable)

• Integrated MAC address for embedded, enabled NIC (if applicable)

• System ROM (includes family name and version)

• Chassis serial number

• Asset tracking number

About Displays copyright information.

Set Time and Date Allows you to set system time and date.

Replicated Setup Save to Removable Media

1.44-MB diskette, a USB flash media device, or a diskette-like device (a storage device set to emulate a diskette drive).

✎

Restores system configuration from a diskette, a USB flash media device, or a diskette-like device.

Default Setup Save Current Settings as Default

Restore Factory Settings as Default

Setup Utilities and Diagnostics Features

When a device is selected, detailed information and options are displayed. The following options may be presented.

Diskette Type

Options are 3.5" 1.44 MB, and 5.25" 1.2 MB.

Drive Emulation

Allows you to select a drive emulation type for a certain storage device. (For example, a Zip drive can be made bootable by selecting diskette emulation.)

ATAPI Zip drive None (treated as Other)

Diskette (treated as diskette drive)

ATA Hard disk None (treated as Other)

Hard disk (treated as hard drive)

Legacy diskette No emulation options available

CD-ROM drive No emulation options available

ATAPI LS-120 None (treated as Other).

Diskette (treated as diskette drive).

Default Values IDE/SATA

Multisector Transfers (ATA disks only)

operation. Options (subject to device capabilities) are Disabled, 8, and 16.

(ATA devices only)

(ATA disks only)

of older versions of UNIX (e.g., SCO UNIX version 3.2). Options are Automatic, Bit-Shift, LBA Assisted, User, and None

automatically by the BIOS should not be changed. If the selected translation mode is not compatible with the translation mode that was active when the disk was partitioned and formatted, the data on the disk will be inaccessible.

Support for specific Computer Setup options may vary depending on the hardware configuration.

2–5

Storage

(continued)

Translation Parameters

(continued)

Removable Media Boot

Legacy Diskette Write

After saving changes to Removable Media Write, the computer will restart. Turn the computer off, then on, manually.

Allows you to control how BIOS device I/O requests are serviced. When “Enable” is selected, the BIOS will service ATA device read and write requests with DMA data transfers. When “Disable” is selected, the BIOS will service ATA device read and write requests with PIO data transfers.

Allows you to choose how the SATA controller and devices are accessed by the operating system.

“Separate IDE Controller

” is the default option. Up to 4 SATA and 2 PATA devices may be accessed in this mode. The SATA and PATA controllers appear as two separate IDE controllers. Use this option with Microsoft Windows 2000 and Windows XP.

• SATA 0 is seen as SATA Primary Device 0

• SATA 1 (if present) is seen as SATA Secondary Device 0

“Combined IDE Controller

” is the other option. Up to 2 PATA and 2 SATA devices may be accessed in this mode. The SATA and PATA controllers appear as one combined IDE controller. Use this option with Microsoft Windows 98 and earlier operating systems.

• PATA Primary Device 0 replaces SATA 1

• PATA Primary Device 1 replaces SATA 3

Allows you to enable or disable the primary IDE controller. This feature is supported on some models.

Allows you to enable or disable the Primary SATA controller.

Support for specific Computer Setup options may vary depending on the hardware configuration.

Storage Storage Options

DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of

Boot Order Allows you to:

Allows you to enable or disable the Secondary SATA controller. This feature is supported on some models.

performing the Drive Protection System (DPS) self-tests.

This selection will only appear when at least one drive capable of performing the DPS self-tests is attached to the system.

• Specify the order in which attached devices (such as a USB flash media device, diskette drive, hard drive, optical drive, or network interface card) are checked for a bootable operating system image. Each device on the list may be individually excluded from or included for consideration as a bootable operating system source.

• Specify the order of attached hard drives. The first hard drive in the order will have priority in the boot sequence and will be recognized as drive C (if any devices are attached).

MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating system has started.

Shortcut to Temporarily Override Boot Order

To boot one time from a device other than the default device specified in Boot Order, restart the computer and press F9

Enter

Troubleshooting Guide Documentation CD

Troubleshooting Guide

CTRL+ALT+DEL

Desktop Management Guide

Setup Utilities and Diagnostics Features

(continued)

Notify User

Setup Password

Desktop

Management Guide Documentation CD

Desktop

Management Guide Documentation CD

Enables/disables the computer’s ability to boot from an operating system installed on a network server. (Feature available on NIC models only; the network controller must reside on the PCI bus or be embedded on the system board.)

System IDs Allows you to set:

• Asset tag (18-byte identifier) and ownership Tag (80-byte identifier displayed during POST).

See the on the for more information.

• Chassis serial number or Universal Unique Identifier (UUID) number. The UUID can only be updated if the current chassis serial number is invalid. (These ID numbers are normally set in the factory and are used to uniquely identify the system.)

• Keyboard locale setting (for example, English or German) for System ID entry.

Support for specific Computer Setup options may vary depending on the hardware configuration.

2–8 376226-001 Service Reference Guide, dx2100 ST

Setup Utilities and Diagnostics Features

Security

DriveLock Security Allows you to assign or modify a master or user password for

(continued)

Data Execution Prevention

Power OS Power

Management

MultiBay hard drives. When this feature is enabled, the user is prompted to provide one of the DriveLock passwords during POST. If neither is successfully entered, the hard drive will remain inaccessible until one of the passwords is successfully provided during a subsequent cold-boot sequence.

This selection will only appear when at least one MultiBay drive that supports the DriveLock feature is attached to the system.

See the Desktop Management Guide on the Documentation CD for more information.

Enable/Disable. Data Execution Prevention Mode help prevent OS security breaches.

This selection is in effect only if the processor and operating system being used comprehend and utilize the function.

• Runtime Power Management - Enable/Disable. Allows certain operating systems to reduce processor voltage and frequency when the current software load does not require the full capabilities of the processor.

• Idle Power Savings - Extended/Normal. Allows certain operating systems to decrease the processors power consumption when the processor is idle.

• ACPI S3 Support - Enables or disables ACPI S3 support.

• ACPI S3 Hard Disk Reset - Enabling this causes the BIOS to ensure hard disks are ready to accept commands after resuming from S3 before returning control to the operating system.

• ACPI S3 PS2 Mouse Wakeup - Enables or disables waking from S3 due to PS2 mouse activity.

Hardware Power Management

SATA power management enables or disables SATA bus and/or device power management.

Thermal Fan idle mode - This bar graph controls the minimum permitted fan

speed.

Support for specific Computer Setup options may vary depending on the hardware configuration.

2–9

Heading Option Description

Advanced* *For

advanced users only

Power-On Options Allows you to set:

• POST mode (QuickBoot, FullBoot, or FullBoot every 1-30 days).

• POST messages (enable/disable).

• prompt (enable/disable). Enabling this feature will display the text F9=Boot Menu during POST. Disabling this feature prevents the text from being displayed but pressing F9 will still access the Shortcut Boot (Order) Menu screen. See Storage >

Boot Order F10

F10=Setup

F10

F12

F12=Network Service Boot

F12

power strip, you will not be able to use the suspend/sleep feature or the Remote Management features.

• POST Delay (in seconds) (5, 10, 15, or 20 seconds). Enabling this feature will add a user-specified delay to the POST process. This delay is sometimes needed for hard disks on some PCI cards that spin up very slowly; so slowly that they are not ready to boot by the time POST is finished. The POST delay also gives you more time to press F10 to enter Computer (F10) Setup.

• I/O APIC Mode (enable/disable). Enabling this feature will allow Microsoft Windows Operating Systems to run optimally. This feature must be disabled for certain non-Microsoft Operating Systems to work properly.

Support for specific Computer Setup options may vary depending on the hardware configuration.

Advanced*

*For advanced users only

Power-On Options Allows you to set: (continued)

• ACPI/USB Buffers @ Top of Memory (enable/disable). Enabling this feature places USB memory buffers at the top of memory. The advantage is that some amount of memory below 1 MB is freed up for use by option ROMs. The disadvantage is that a popular memory manager, HIMEM.SYS, does not work properly when USB buffers are at top of memory AND the system has 64 MB or less of RAM.

• Hyper-threading (enable/disable).

• Limit CPUID Maximum Value to 3 - Restricts the number of CPUID functions reported by the microprocessor. Enable this feature if booting to WinNT.

BIOS Power-On Allows you to set the computer to turn on automatically at a time you

specify.

Onboard Devices Allows you to set resources for or disable onboard system devices

(diskette controller, serial port, or parallel port).

PCI Devices • Lists currently installed PCI devices and their IRQ settings.

• Allows you to reconfigure IRQ settings for these devices or to disable them entirely. These settings have no effect under an APIC-based operating system.

Bus Options* On some models, allows you to enable or disable:

• PCI SERR# Generation.

• PCI VGA palette snooping, which sets the VGA palette snooping bit in PCI configuration space; only needed when more than one graphics controller is installed.

Support for specific Computer Setup options may vary depending on the hardware configuration.

Heading Option Description

Advanced*

*For advanced users only

Device options Allows you to set:

• Printer mode (bi-directional, EPP & ECP, output only).

• state at power-on (off/on).

• S5 Wake on LAN (enable/disable).

• To disable Wake on LAN during the off state (S5), use the arrow

(left and right) keys to select the Advanced > Device Options menu and set the S5 Wake on Lan feature to “Disable.” This obtains the lowest power consumption available on the computer during S5. It does not affect the ability of the computer to Wake on LAN from suspend or hibernation, but will prevent it from waking from S5 via the network. It does not affect operation of the network connection while the computer is on.

• If a network connection is not required, completely disable the network controller (NIC) by using the arrow (left and right) keys to select the Security Device Security

Integrated Video. When PCI Express video is on, Integrated Video must remain disabled.

• Monitor Tracking (enable/disable). Allows ROM to save monitor asset information.

• NIC PXE Option ROM Download (enable/disable). The BIOS contains an embedded NIC option ROM to allow the unit to boot through the network to a PXE server. This is typically used to download a corporate image to a hard drive. The NIC option ROM takes up memory space below 1MB commonly referred to as DOS Compatibility Hole (DCH) space. This space is limited. This F10 option will allow users to disable the downloading of this embedded NIC option ROM thus giving more DCH space for additional PCI cards which may need option ROM space. The default will be to have the NIC option ROM enabled.

PCI VGA Configuration

Displayed only if there are multiple PCI video adapters in the system. Allows you to specify which VGA controller will be the “boot” or primary VGA controller.

Support for specific Computer Setup options may vary depending on the hardware configuration.

2.3 Diagnostics for Windows

The Diagnostics for Windows (DFW) utility is a component of HP Client Management Solutions that allows you to view information about the hardware and software configuration of the computer while running Microsoft Windows (Microsoft Windows 2000 and Microsoft Windows XP). It also allows you to perform hardware and software tests on the subsystems of the computer.

When you invoke Diagnostics for Windows, the current configuration of the computer is shown on the Overview screen. There is access from this screen to several categories of information about the computer and the Te st tab. The information in every screen of the utility can be saved to a file or printed.

To test all subsystems, you must log in as the administrator. If you do not log in as the administrator, you will be unable to test some subsystems. The inability to test a subsystem will be indicated by an error message under the subsystem name in the Test window or by shaded check boxes that cannot be selected.

Use Diagnostics for Windows in to determine if all the devices installed on the computer are recognized by the system and functioning properly. Running tests is optional but recommended after installing or connecting a new device.

Third party devices not supported by HP may not be detected by Diagnostics for Windows. Save, print, or display the information generated by the utility.

2.3.1 Detecting Diagnostics for Windows

Some computers ship with the Diagnostics for Windows preloaded, but not preinstalled.

To determine whether Diagnostics for Windows is installed:

1. Access the location of the Diagnostics icons in Windows XP Home or Windows XP

Professional. Select Start > Control Panel > Performance and Maintenance.

2. If icons for Configuration Record and Diagnostics for Windows are present, the Diagnostics for Windows utility is installed. If the icons are not present, the utility is either not preloaded or not installed.

2.3.2 Installing Diagnostics for Windows

If Diagnostics for Windows is not preloaded, you can download the Diagnostics for Windows SoftPaq from the following Web site:

Once the software has been downloaded onto the hard drive it may be installed by performing these steps:

1. Close all Windows applications.

2. Install the Diagnostics for Windows utility:

In Windows XP, select Start > Software Setup icon. Select Diagnostics for Windows > Next button, then follow the instructions on the screen.

If the Setup Software/Software Setup icon is not on the Desktop or in the Start menu, run the Setup program from the C:\CPQAPPS\DIAGS directory or select Start > Run and type the following in the command line: C:\CPQAPPS\DIAGS\SETUP.

3. Click Next to install Diagnostics for Windows.

4. After the program has finished installing, you may be prompted to restart the computer, or it may automatically restart. If prompted, click Finish to restart the computer or Cancel to exit the program. You must restart the computer to complete the installation of Diagnostics for Windows.

If you want to upgrade an existing version of Diagnostics for Windows installed on the computer, visit software and download the latest version. Execute the downloaded file and select Repair to update the installed version. This will cause the new version to overwrite the old version.

and click on an applicable product. Locate the desired

To use categories:

1. Click Start > HP Information Center > Diagnostics for Windows. You can also select the Diagnostics for Windows icon, located in the Control Panel.

The screen displays the overview of the computer hardware and software.

In Windows XP Home and Windows XP Professional, select Start > Control Panel > Performance and Maintenance, then select Diagnostics for Windows.

2. For specific hardware and software information, select a category from the Categories pull-down menu or the appropriate icon on the toolbar.

As the cursor moves over the toolbar icons, the corresponding category name is displayed.

3. To display more detailed information in a selected category, click More in the Information Level box in the lower left corner of the window or click Level at the top of the screen and select More.

4. Review, print, and/or save this information as desired.

To print the information, click File > Print. Select one of the following options:

Detailed Report (All Categories), Summary Report (All Categories), or Current Category. Click OK to print the report you selected.

To save the information, click File > Save As. Select one of the following options: Detailed Report (All Categories), Summary Report (All Categories), or Current Category. Click OK to save the report you selected.

5. To exit Diagnostics for Windows, click File, and then click Exit.

Menu Bar—File, Categories, Navigation, Level, Tab, Help

At the top of the Diagnostics for Windows screen is the Menu Bar consisting of six pull-down menus. Selecting an item will provide the following information on the system:

File—Save As, Print, Printer Setup, Exit

2.3.4 Running Diagnostic Tests in Diagnostics for Windows

To run diagnostic tests:

1. Click Start > HP Information Center > Diagnostics for Windows.

Alternately, you can access Diagnostics for Windows via the control panel.

The screen displays the overview of the computer hardware and software. Five tabs are displayed below the row of icons: Overview, Te st , Status, Log, and Error.

2. Click the Te st tab, or click Tab at the top of the screen and select Te st .

3. Select one of the following options:

Quick Test—Runs a quick, general test on each device. Requires no user intervention if Unattended Mode is selected.

Complete Test—Runs maximum testing of each device. The user can select Interactive Mode or Unattended Mode.

Custom Test—Runs only the tests you select. To select specific devices or tests, find the device in the list, then select the check box beside each test. When selected, a red check mark is displayed in the box. Some tests selected may require user intervention.

4. Select Interactive Mode or Unattended Mode. In Interactive Mode, the diagnostic software will prompt you for input during tests that require it. Some tests require interaction and will display errors or halt testing if selected in conjunction with Unattended Mode.

Interactive Mode provides maximum control over the testing process. You determine whether the test passed or failed and may be prompted to insert or remove devices.

Unattended Mode does not display prompts. If errors are found, they are displayed when testing is complete.

5. Click the Begin Testing button at the bottom of the window. Test Status is displayed, showing the progress and result of each test. For more details on the tests run, click the Log tab or click Tab at the top of the screen and select Log.

6. To view a test report, select one of three tabs:

Status—Summarizes the tests run, passed, and failed during the current testing session.

Log—Lists tests run on the system, the numbers of times each test has run, the number

of errors found on each test, and the total run time of each test.

Error—Lists all errors found on the computer with their error codes.

7. To save a test report:

Select the Log tab Save button to save a Log tab report.

Select the Error tab Save button to save an Error tab report.

8. To print a test report:

If the report is on the Log tab, select File > Save As, then print the file from the selected folder.

If the report is on the Error tab, select the Error tab Print button.

9. If errors are found, click the Error tab to display more detailed information and recommended actions.

10. Click Print or save the error information for future reference.

11. To exit Diagnostics for Windows, click File > Exit.

2.4 Configuration Record

The Configuration Record utility is a windows-based information-gathering tool that gathers critical hardware and software information from various computer subsystems. The information includes such things as the ROM, asset tag, processor, physical drives, PCI devices, memory, graphics, operating system version number, operating system parameters, and the operating system startup files to give a complete view of the computer. Configuration Record provides a means for automatically identifying and comparing configuration changes, and has the ability to maintain a configuration history. The information can be saved as a history of multiple sessions.

This utility allows the resolution of problems without taking the computer offline and assists in maximizing the computer availability. The information obtained by the utility is useful in troubleshooting system problems, and streamlines the service process by enabling quick and easy identification of system configurations.

The utility displays it findings in a Now.log file. If the original Base.log file is present in the cpqdiags directory, the Base.log file is displayed next to the Now.log file in a split window with the differences between the two highlighted in the color red.

The Configuration Record is part of Diagnostics for Windows and is automatically installed at the same time as Diagnostics for Windows.

To run this program:

1. Click Start > HP Information Center > Configuration Record.

Alternately, you can access Diagnostics for Windows via the control panel.

The Configuration Record utility has two view options: Show Changed Items Only and Show All. The default view is Show color red since it shows only the differences. Switching to Show All displays the complete, comprehensive view of the system.

2. The default view is Show Changed Items Only. To view all the information gathered by Configuration Record, click View at the top of the window and select Show All, or click the Show All Items icon.

3. To save the information in the left or right window, select File > Save Window File and then select Left Window File or Right Window File.

Saving the configuration of the computer periodically allows the user to keep a history of the configuration. This history may be useful to you in the future if the system ever encounters a problem that needs debugging.

Changed Items Only, therefore all the text is displayed in the

4. To exit Configuration Record, click File, then click Exit.

+ 156 hidden pages

HP COMPAQ DX2100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

1.1 Installing or Upgrading Device Drivers

1.2 Transferring Files and Settings

1.3 Backing Up and Restoring Files

1.4 Converting to NTFS

1.5 HP Software

2.1 Power-On Self-Test (POST)

Computer Setup Utilities

2.2.1 Using Computer Setup (F10) Utilities

Computer Setup Menu

2.3 Diagnostics for Windows

2.3.1 Detecting Diagnostics for Windows

2.3.2 Installing Diagnostics for Windows

2.3.4 Running Diagnostic Tests in Diagnostics for Windows

2.4 Configuration Record