HP Compaq Deskpro E 2-12e, Compaq Deskpro E 3-20e, Compaq Deskpro E 3-25e, Compaq Deskpro I 3-25i, Compaq Deskpro I 3-33i Getting Started Guide

Getting Started

Evo Desktop Family
Evo Workstation Family
Deskpro Workstations

Document Part Number: 191077-004

January 2002

This book will help you set up factory-provided software. Basic
troubleshooting is also provided should you have problems during
initial startup.

Enhanced for accessibility.

© 2002 Compaq Computer Corporation
Compaq, the Compaq logo, and Evo are trademarks of Compaq Information

Technologies Group, L.P.
Microsoft, MS-DOS, Windows, Windows NT are trademarks of Microsoft

Corporation.
Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation.
All other product names mentioned herein may be trademarks of their

respective
companies.

Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without
warranty of any kind and is subject to change without notice. The warranties
for
Compaq products are set forth in the express limited warranty statements
accompanying such products. Nothing herein should be construed as
constituting an additional warranty.

WARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.

Getting Started
Evo Desktop Family
Evo Workstation Family
Deskpro Workstations
Fourth Edition (January 2002)
Document Part Number: 191077-004

Contents

1 Software Setup

Installing the Operating System............................................................ 1–1

File System Format............................................................................... 1–2

Converting to NTFS.............................................................................. 1–2

Desktop Icon................................................................................... 1–2

Installing or Upgrading Device Drivers................................................ 1–3

Customizing the Monitor Display......................................................... 1–3

Turning Off Your Computer................................................................. 1–4

Protecting Your Software...................................................................... 1–4

Restoring Your Software....................................................................... 1–4

Using the Compaq Reference Library CD............................................ 1–5

Getting Help.......................................................................................... 1–5

2 Basic Troubleshooting

Overview............................................................................................... 2–1

Helpful Hints......................................................................................... 2–2

Interpreting the Diagnostic Lights......................................................... 2–3

Solving Minor Problems ....................................................................... 2–6

Solving Hardware Installation Problems............................................... 2–10

Getting Started Guide iii

Contents

iv Getting Started Guide

Installing the Operating System

CAUTION: Do not add optional hardware devices or third-party devices

to your computer until the operating system is successfully installed.
Doing so may cause errors and may prevent the operating system from
installing properly.

The first time you turn on your computer, you may be prompted to
select a language for your operating system (OS) and then you will
be asked to install your OS. You may have more than one choice of
OS. Once you have selected an OS, you must install it completely.
Read and follow the instructions on the screen to complete the
installation of the OS.

If electing to use an OS different than what was shipped with your
system, refer to the following support Web site locations for
additional support that may be available.

■

Compaq Evo™ Desktops

http://www.compaq.com/support/desktops/index.html

■

Compaq Deskpro™ Workstations and Evo Workstations

1

Software Setup

http://www.compaq.com/support/workstations/index.html

CAUTION: During the OS installation process, do not turn off your computer
unless you are directed to do so.

If your system has a CD-RW drive, you must install the appropriate
application to be able to write to the drive. To install the drivers,
double-click the Setup Compaq Software icon on the desktop or the
application launcher and select the Easy CD Creator and Direct CD
option when prompted.

Getting Started 1-1

Software Setup

Compaq is committed to designing products, services, and programs
with improved usability and accessibility for all customers. Compaq
products with Microsoft Windows XP preinstalled, or that are XP
Ready, are designed for accessibility. These products are tested with
industry-leading Assistive Technology products to ensure equal
access -- anytime, anywhere ... to anyone.

File System Format

Depending on your system, you may be prompted to select a file
system format during the initial setup of your system.

Hard drives can be configured in three basic formats: FAT16,
FAT32, or NTFS, with variances of each, depending on the operating
system and hard drive support. To check the file system format
assigned to your hard drive (factory settings), open My Computer,
right-click on Local Disk (C:), then select Properties.

Microsoft Windows 98 supports the FAT32 file system format only.

Converting to NTFS

Depending on which file system format your hard drive is using, the
following utility may be available for you to convert part or all of the
drive partition to NTFS format.

CAUTION: You may experience data loss if you attempt to convert your
drive to NTFS using the methods described in this section. Before
converting your drive, make a backup copy of all data stored on your hard
drive.

Desktop Icon

Double-click the NTFS Convert icon located on the desktop. Read
and follow the instructions that appear on the screen to change the
drive partitioning. This feature is available on select models only.

1-2

Getting Started