HP COMPAQ D240, COMPAQ D228, COMPAQ D230, COMPAQ D220 User Manual

service reference guide

Business Desktop d200 Series

4th Edition

This document provides information on the removal and replacement of all parts as well as information on troubleshooting, Desktop Management, setup utilities, Parallel ATA drives, safety, routine care, connector pin assignments, POST error messages, and diagnostic indicator lights.

Document Part Number 336493-004

Service Reference Guide

Business Desktop d200 Series

4th Edition

Document Part Number: 336493-004

March 2004

Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries.

Intel and Celeron are trademarks of Intel Corporation in the U.S. and other countries.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage

to equipment or loss of information.

Service Reference Guide

Business Desktop d200 Series

First Edition (April 2003) Second Edition (June 2003) Third Edition (December 2003) Fourth Edition (March 2004)

Document Part Number: 336493-004

1 Installing the Operating System

1.1 Microsoft Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

1.1.1 Installing or Upgrading Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

1.2 Converting to NTFS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2.1 Windows XP Home and XP Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.3 HP Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

2 Setup Utilities and Diagnostics Features

2.1 Power-On Self-Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

2.2 Computer Setup Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

2.2.1 Using Computer Setup (F10) Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

2.2.2 Computer Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

2.3 Protecting the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.4 Restoring the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

3 Desktop Management

3.1 Initial Configuration and Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

3.2.1 FailSafe Boot Block ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

3.2.2 Dual-State Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

3.2.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

3.2.4 World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

3.3 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

3.3.1 Password Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

3.3.2 Establishing a Setup Password Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

3.3.3 Establishing a Power-On Password Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 3–4

3.3.4 Surge-Tolerant Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

4 Ultra ATA Drive Guidelines and Features

4.1 Ultra ATA Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Ultra ATA Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2.1 Cable Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.3 Drive Installation Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3.1 Device Classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

4.3.2 Attach Sequence Rules by Class Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

4.3.3 Attach Sequence Worksheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

4.3.4 Additional Drive Application Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

4.4 SMART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

4.5 Drive Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

5 Identifying the Chassis, Routine Care, and Disassembly Preparation

5.1 Chassis Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

5.1.1 Microtower Type 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

5.2 Electrostatic Discharge Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2.1 Generating Static . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2.2 Preventing Electrostatic Damage to Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

5.2.3 Personal Grounding Methods and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

5.2.4 Grounding the Work Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

5.2.5 Recommended Materials and Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

5.3 Routine Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

5.3.1 General Cleaning Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

5.3.2 Cleaning the Computer Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

5.3.3 Cleaning the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

5.3.4 Cleaning the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

5.3.5 Cleaning the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.4 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.4.1 Power Supply Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.4.2 Tools and Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.4.3 Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.4.4 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

5.4.5 Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

5.4.6 Lithium Coin Cell Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

Contents

6 Removal and Replacement Procedures— Microtower Type 2 Chassis

6.1 Preparation for Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

6.2 Access Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

6.3 Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

6.4 Front Drive Bezels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

6.4.1 5.25" Drive Bezel Blank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

6.4.2 Diskette Drive Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

6.5 Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

6.6 Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

6.7 Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

6.7.1 Drive Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

6.7.2 Removing a 5.25" Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–10

6.7.3 Removing a Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–11

6.7.4 Removing the Lower Drive Cage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–12

6.7.5 Removing a 3.5" Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–13

6.8 Front USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–14

6.9 Power Switch Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–16

6.10Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–17

6.11Air Baffle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–18

6.12Chassis Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–20

6.13Processor and Heatsink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–21

6.14System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–22

6.15Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–23

6.15.1Type 1 Battery Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–24

6.15.2Type 2 Battery Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–25

Service Reference Guide, d200 336493-004 iv

6.16Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–26

A Connector Pin Assignments

B Power Cord Set Requirements

C POST Error Messages

D Troubleshooting Without Diagnostics

E Memory

Index

Contents

Service Reference Guide, d200 336493-004 v

Contents

vi 336493-004 Service Reference Guide, d200

Installing the Operating System

Depending on the model, Microsoft Windows XP Home or Windows XP Professional is preinstalled on the computer and will be configured automatically the first time the computer is turned on.

CAUTION: Do not add optional hardware devices to your computer until the operating system is

successfully installed. Doing so may cause errors and may prevent the operating system from installing properly.

CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL

THE PROCESS IS COMPLETE. Turning off the computer during the installation process might damage the software that runs the computer.

1.1 Microsoft Windows XP

The first time the computer is turned on, Microsoft Windows is automatically installed. This takes approximately 10 minutes, depending on the system hardware configuration. Read and follow the instructions that appear on the screen to complete the installation. do not turn off your computer unless you are directed to do so.

1.1.1 Installing or Upgrading Device Drivers

To install optional hardware devices after the OS installation is completed, you must install the device drivers for the device you are installing.

The I386 directory and its subdirectories provide the HP- or Compaq-specific integration of the operating system for the computer model and include device drivers supported by the operating system.

When prompted for the I386 directory on the operating system CD, replace the path specification with C:\I386 or use the Browse button of the dialog box to browse the computer for the I386 folder. This action points to the appropriate drivers.

The latest support software is also available from the Web site at

During this process,

http://www.hp.com/support.

Service Reference Guide, d200 336493-004 1–1

Installing the Operating System

1.2 Converting to NTFS

1.2.1 Windows XP Home and XP Professional

The Windows XP Home and XP Professional operating systems handle only NTFS-formatted drives. When installed, XP will, if necessary, automatically convert a FAT32 drive to NTFS.

1.3 HP Software

The Microsoft Windows XP Home or Windows XP Professional operating system is preinstalled on the computer and will be configured automatically the first time the computer is turned on. All other software is user-installed.

Certain drivers and utilities are available only in selected languages. You can obtain the latest version of these files, in English and selected other languages, in one of these ways:

■ HP Web site at http://www.hp.com/support

■ HP Restore Plus! CD, which is supplied with many HP models

Additional HP software may be required in certain situations.

✎

1–2 336493-004 Service Reference Guide, d200

Setup Utilities and Diagnostics Features

Setup Utilities (F10) and diagnostic features provide information needed about the computer system when contacting Customer Support. These tools can also be used to:

■ Change factory default settings and to set or change the system configuration, which may be

necessary when you add or remove hardware.

■ Determine if all of the devices installed on the computer are recognized by the system and

functioning properly.

■ Determine information about the operating environment of the computer.

■ Solve system configuration errors detected but not automatically fixed during the Power-On

Self-Test (POST).

■ Establish and manage passwords and other security features.

■ Establish and manage energy-saving timeouts.

All features identified in this chapter may not be available on all HP products.

✎

2.1 Power-On Self-Test (POST)

POST is a series of diagnostic tests that runs automatically when the system is turned on. POST checks the following items to ensure that the computer system is functioning properly:

■ Keyboard

■ Memory modules

■ Diskette drives

■ All IDE and SCSI mass storage devices

■ Processors

■ Controllers

If the Power-On Password is set, a key icon appears on the screen while POST is running. You

✎

will need to enter the password before continuing. Refer to Chapter 3,

Configuration and Deployment,” for information on setting, deleting, or bypassing the password.

If POST finds an error in the system, an audible and/or visual message occurs. For POST error messages and their solutions refer to Appendix C, “POST Error Messages.”

Section 3.1, “Initial

Service Reference Guide, d200 336493-004 2–1

Setup Utilities and Diagnostics Features

2.2 Computer Setup Utilities

Use Computer Setup Utilities (F10) to:

■ Modify or restore factory default settings.

■ Set the system date and time.

■ Set, view, change, or verify the system configuration including settings for processor,

graphics, memory, audio, storage, communications, and input devices.

■ Modify the boot order of bootable devices such as hard drives, diskette drives, optical drives,

or LS-120 drives.

■ Configure the boot priority of IDE (ATA) and SCSI hard drive controllers.

■ The system is preset to always Quick Boot.

■ Enable or disable Network Server Mode, which allows the computer to boot the operating

system when the power-on password is enabled with or without a keyboard or mouse attached. When attached to the system, the keyboard and mouse remain locked until the power-on password is entered.

■ Enable power-on password prompting during system restarts (warm boots) as well as during

power-on.

■ Establish a setup password that controls access to Computer Setup (F10) Utility and the

settings described in this section.

■ Secure the integrated I/O functionality, including the serial, USB, or parallel ports, audio, or

embedded NIC, so that they cannot be used until they are unsecured.

■ Enable or disable removable media boot ability.

■ Enable or disable removable media write ability (when supported by hardware).

■ Solve system configuration errors detected but not automatically fixed during the Power-On

Self-Test (POST).

■ Execute self-tests on a specified IDE (ATA) hard drive (when supported by the drive).

2.2.1 Using Computer Setup (F10) Utilities

Computer Setup can be accessed only by turning on the computer or restarting the system. To access the Computer Setup Utilities menu, complete the following steps:

1. Turn on or restart the computer. If you are in Windows, click Start >Shut Down >Restart the Computer.

2. Press the F10 key as soon as the monitor light turns green or the computer starts to boot.

If you do not press the F10 key at the appropriate time, you must turn the computer off, then on

✎

again, and press the F10 key again to access the utility.

3. A choice of ten headings appears in the Computer Setup Utilities menu.

4. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and down) keys to select the option you want, then press Utilities menu, press

2–2 336493-004 Service Reference Guide, d200

Esc.

Enter. To return to the Computer Setup

Setup Utilities and Diagnostics Features

5. To apply and save changes, select Save Settings and Exit.

❏ If you have made changes that you do not want applied, select Exit without Saving.

❏ To reset to factory settings, select Load Default Settings. This option will restore the

original factory system defaults.

CAUTION: Do NOT turn the computer power OFF while the ROM is saving your F10 Computer Setup

changes because the CMOS could become corrupted. It is safe to turn off all power to the computer after you exit the F10 Setup screen.

Service Reference Guide, d200 336493-004 2–3

Setup Utilities and Diagnostics Features

2.2.2 Computer Setup Menu

Heading Option Description

System Information

Standard CMOS Setup

None Lists product name, chassis serial number (d220, d228, and

d230 only), Chipset type, BIOS version, BIOS release date, and MAC Address (d240 and d248 only).

CPU/Memory information (d220 d228, and d230 models only)

CPU/Memory information (d240 and d248 models only)

DMI information (d240 and d248 models only)

System time (hh/mm/ss)

System date (mm/dd/yyyy)

Floppy drive A Calculates the size and capacity of the floppy drive.

Primary IDE Master

CPU speed, CPU ID, L1 and L2 cache size, and memory information.

CPU type and speed, FSB speed, L1 and L2 cache size, Ratio status, DDR frequency, memory DIMM1, memory DIMM2, memory DIMM 3, memory DIMM 4, available system memory, legacy VGA memory

Chassis serial number, asset tag number, UUID.

Sets the system time (24 hour format).

Sets the system date.

Auto detects which hard drive is the primary master drive.

Primary IDE Slave Auto detects which hard drive is the primary slave drive

Secondary IDE Master

Secondary IDE Slave

Advanced CMOS Setup

Support for Computer Setup options may vary depending on your specific hardware configuration.

✎

Boot Device Priority

Try Other Boot Devices

POST Delay Time (seconds)

Auto detects which hard drive is the secondary master drive.

Auto detects which hard drive is the secondary slave drive.

Specifies the boot order for all devices.

Set this option to YES to instruct the BIOS to boot from other bootable devices not specified under “Boot Device Priority.”

Sets the amount of time before the Setup Utility prompt (F10=Setup) appears when the computer boots.

• None: POST delay time disable (default)

• 5: POST delay of 5 seconds

• 15: POST delay of 15 seconds

• 25: POST delay of 25 seconds

• 35: POST delay of 35 seconds

2–4 336493-004 Service Reference Guide, d200

Setup Utilities and Diagnostics Features

Heading Option Description

Advanced CMOS Setup

(Continued)

System Keyboard Detects if a keyboard is present when the computer boots

Absent: keyboard not detected (default) Present: keyboard detected

APIC ACPI SCI IRQ

Hyper-Threading Technology

Internal Graphic Mode Select (d220, d228, and d230 models only)

Internal Graphic Mode Select (d240 and d248 models only)

Enables or disables the internal I/O APIC and Multiprocessor Tables. (Disabling the APIC ACPI SCI IRQ may require you to reinstall the operating system.)

• Enable: IRQ 20-23 (default)

•Disable: IRQ 09-11

Enables or disables the Intel Hyper-Threading Technology. (This item is only selectable with the Intel HTT CPU plug-in.)

• Enable: Intel HTT function enable (BIOS auto detect).

• Disable: Intel HTT function disable (BIOS auto detect).

Selects the size of memory for internal graphics adapter.

• Disable: Internal graphic mode select disable

• 512KB: Share 512KB

• 1MB: Share 1MB

• 8MB: Share 8MB (default)

Selects the size of memory for internal graphics adapter.

• Disable: Internal graphic mode select disable

• 1MB: Share 1MB

• 4MB: Share 4 MB

• 8MB: Share 8MB (default)

• 16MB: Share 16 MB

• 32MB: Share 32MB

Power Management Setup

Support for Computer Setup options may vary depending on your specific hardware configuration.

✎

Service Reference Guide, d200 336493-004 2–5

ACPI Standby State

Restore on AC/Power Loss

Resume on Ring Sets the Resume On Ring from soft off.

Sets the ACPI standby state when system goes into ACPI standby mode.

• S1/PSOS: power on suspend

• S3/STR: Suspend to RAM (default)

Sets the system status after AC power loss.

• Power Off: System always powers off (Default)

• Power On: System always powers on

• Last State: System returns to the last state before AC power loss

• Disable: Ring Resume disable (default)

• Enable: Ring Resume enable

Setup Utilities and Diagnostics Features

Heading Option Description

Power Management Setup

(Continued)

Peripheral Setup

Resume on LAN (d220, d228, and d230 models only)

Resume on PME Sets the Resume On PME from soft on.

OnBoard LAN Enables or disables the OnBoard LAN.

OnBoard LAN Chip Boot ROM

Init. Graphics Adapter Priority

Sets the Resume On LAN from soft off.

• Disable: LAN Resume disable

• Enable: LAN Resume enable (default)

• Disable: PME Resume disable

• Enable: PME Resume enable (default)

• Disable: OnBoard LAN disabled

• Enable: OnBoard LAN enabled (default)

Enables or disables the OnBoard LAN Chip Boot ROM.

• Disable: OnBoard LAN Chip Boot ROM disabled

• Enable: OnBoard LAN Chip Boot ROM enabled (default)

Sets the initial priority of the graphics adapter NR 138 GE (d220, d228)

•AGP/Int-VGA

• AGP/PCI (default)

•PCI/AGP

•PCI/Int-VGA

NR 138 GV (d230)

•PCI/Int-VGA (default)

NR 146 GV (d240, d248)

•PCI/Int-VGA (default)

•Int-VGA/PCI

USB Controller Enables or disables the USB controller.

• Disable: USB controller disabled

• Enable: USB controller enabled (default)

USB 1.1 Device Legacy Support

OnBoard Serial Port

Support for Computer Setup options may vary depending on your specific hardware configuration.

✎

2–6 336493-004 Service Reference Guide, d200

Sets the USB 1.1 Device Legacy Support under DOS mode.

• Disable: USB 1.1 Device Legacy Support disabled

• No Mice: A mouse is not supported

• All Devices: All devices are supported (default)

Sets the OnBoard Serial Port settings

•Auto (default)

•Disable

•3F8/COM1

•2F8/COM2

•3E8/COM3

•2E8/COM4

Setup Utilities and Diagnostics Features

Heading Option Description

Peripheral Setup

(Continued)

Hardware Monitor

OnBoard Parallel Port

Parallel Port Mode (d240 and d248 models only)

CPU Ratio Selection

CPU Warning Temperature

CPU Shutdown Temperature

System Warning Temperature

System Shutdown Temperature

Sets the OnBoard Parallel Port settings.

•Auto (default)

•Disable

•378

•278

Allows you to set the Parallel Port mode.

•SPP (Bi-Dir)

• SPP and EPP-1.9

•ECP

• ECP and EPP-1.9 (default)

Allows you to setup the CPU Multiplier Ratio for unlocked Intel P4 & Celeron processors.

Warns when CPU temperature is greater than 85°C/185°F.

System will shutdown when CPU temperature is greater than 90°C/194°F.

Warns when system temperature is greater than 60°C/140°F.

System will shutdown when system temperature is greater than 65°C/149°F.

CPU Temperature Detects current CPU temperature.

System Temperature

CPU FAN Speed Detects CPU fan speed.

Chassis FAN Speed

CPU VID Detects current CPU voltage.

Vccp Detects current Vccp voltage.

+1.5V Detects current ATX power +1.5V.

+2.5V Detects current ATX power +2.5V.

+3.3V Detects current ATX power +3.3V.

+5.0V Detects current ATX power +5.0V.

+12.0V Detects current ATX power +12.0V.

HVcc (+3.3VSB) Detects current HVcc voltage (d240, d248 only).

Password Option

Support for Computer Setup options may vary depending on your specific hardware configuration.

✎

Change Supervisor Password

Detects current system temperature.

Detects current chassis fan speed.

Allows you to set and change the supervisor password.

Service Reference Guide, d200 336493-004 2–7

Setup Utilities and Diagnostics Features

Heading Option Description

Password Option

(Continued)

Load Default Settings

Save Settings and Exit

Exit Without Savings

Support for Computer Setup options may vary depending on your specific hardware configuration.

✎

Password Status Shows password status

Password Check Allows you to set the password check when the supervisor

password is set up.

• Setup: Password prompt appears when BIOS is executed.

• Always: Password verification is checked every time the computer boots (default).

None Loads the optimal default values for all the setup options.

None Saves changes and exits setup.

None Allows you to exit setup without saving any changes.

2.3 Protecting the Software

To protect software from loss or damage, you should keep a backup copy of all system software, applications, and related files stored on the hard drive. See the operating system or backup utility documentation for instructions on making backup copies of data files.

2.4 Restoring the Software

The Windows operating system and software can be restored to its original state by using the Restore Plus! CD. See the Restore Plus! CD for complete instructions on using this feature.

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Desktop Management

HP Intelligent Manageability provides standards-based solutions for managing and controlling desktops, workstations, and notebook PCs in a networked environment.

The capabilities and features of the seven key components of desktop management are:

■ Initial configuration and deployment

■ ROM flash

■ Security

Support for specific features described in this guide may vary by model or software version.

✎

3.1 Initial Configuration and Deployment

HP computers come with a preinstalled system software image. After a brief software “unbundling” process, the computer is ready to be used.

A customized software image may be deployed by:

■ Installing additional software applications after unbundling the preinstalled software image.

■ Using software deployment tools, such as Altiris eXpress, to replace the preinstalled

software with a customized software image.

■ Using a disk cloning process to copy the contents from one hard drive to another.

The best deployment method depends on your information technology environment and processes. The PC Deployment section of the Solutions and Services Web site

http://h18000.www1.hp.com/solutions/pcsolutions provides information to help you select the

best deployment method.

The Restore Plus! CD, ROM-based setup, and ACPI hardware provide further assistance with recovery of system software, configuration management and troubleshooting, and power management.

Service Reference Guide, d200 336493-004 3–1

Desktop Management

3.2 ROM Flash

The computer comes with a reprogrammable flash ROM (read only memory). By establishing a setup password in Computer Setup (F10) Utility, you can protect the ROM from being unintentionally updated or overwritten. This is important to ensure the operating integrity of the computer. Should you need or want to upgrade your ROM, you may:

■ Order an upgraded ROMPaq™ diskette from HP.

■ Download the latest ROMPaq images from http://www.hp.com/support.

3.2.1 FailSafe Boot Block ROM

The FailSafe Boot Block ROM allows for system recovery in the unlikely event of a ROM flash failure, for example, if a power failure were to occur during a ROM upgrade. The Boot Block is a flash-protected section of the ROM that checks for a valid system ROM flash when power to the system is turned on.

■ If the system ROM is valid, the system starts normally.

■ If the system ROM fails the validation check, the FailSafe Boot Block ROM provides

enough support to start the system from a ROMPaq diskette, which will program the system ROM with a valid image.

To recover the system after it enters Boot Block recovery mode, complete the following steps:

1. If there is a diskette in the diskette drive, remove the diskette and turn off the power.

2. Insert a ROMPaq diskette into the diskette drive.

3. Turn on power to the system.

4. If no ROMPaq diskette is found, you will be prompted to insert one and restart the computer.

5. If the system successfully starts from the diskette and successfully reprograms the ROM, then the three keyboard lights will turn on.

6. Remove the diskette and turn the power off.

7. Turn the power on again to restart the computer.

3.2.2 Dual-State Power Button

With Advanced Configuration and Power Interface (ACPI) enabled for Windows XP, the power button can function either as an on/off switch or as a suspend button. The suspend feature does not completely turn off power, but instead causes the computer to enter a low-power standby. This allows you to quickly power down without closing applications and to quickly return to the same operational state without any data loss.

To change the power button’s configuration, complete the following steps:

1. Left click on the Start Button, then select Control Panel > Performance and

Maintenance > Power Options.

2. In the Power Options Properties, select the Advanced tab.

3. In the Power Button section, select the desired power button setting.

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After configuring the power button to function as a suspend button, press the power button to put the system in a very low power state (suspend). Press the button again to quickly bring the system out of suspend to full power status. To completely turn off all power to the system, press and hold the power button for four seconds.

CAUTION: Do not use the power button to turn off the computer unless the system is not responding;

turning off the power without operating system interaction could cause damage to or loss of data on the hard drive.

3.2.3 Power Management

Power Management is a feature that saves energy by shutting down certain components of the computer when they are not in use, saving energy without having to shut down the computer.

With Advanced Configuration and Power Interface (ACPI) enabled for Windows XP, timeouts (the period of inactivity allowed before shutting down these components) can be enabled, customized, or disabled using the operating system.

1. In Windows XP, left click on the Start Button, then select Control Panel > Performance

and Maintenance > Power Options.

2. In the Power Options Properties, select the Power Schemes tab.

Desktop Management

3. Select the desired power scheme settings.

Use Display Properties to establish, modify, or disable Power Management settings for the monitor. To access Display Properties, right click on the Windows Desktop, then choose

Properties.

3.2.4 World Wide Web Site

When making the transition to new or revised operating systems, it is important to implement the support software designed for that operating system. If you plan to run a version of Microsoft Windows that is different from the version included with your computer, you must install corresponding device drivers and utilities to ensure that all features are supported and functioning properly.

HP has made the task of locating, accessing, evaluating, and installing the latest support software easier. You can download the software from the latest device drivers, utilities, and flashable ROM images needed to run the latest Microsoft Windows operating system on your HP computer.

http://www.hp.com/support. The Web site contains

Service Reference Guide, d200 336493-004 3–3

Desktop Management

3.3 Security

3.3.1 Password Security

The power-on password prevents unauthorized use of the computer by requiring entry of a password to access applications or data each time the computer is turned on or restarted. The setup password specifically prevents unauthorized access to Computer Setup, and can also be used as an override to the power-on password. That is, when prompted for the power-on password, entering the setup password instead will allow access to the computer.

A network-wide setup password can be established to enable the system administrator to log in to all network systems to perform maintenance without having to know the power-on password, even if one has been established.

3.3.2 Establishing a Setup Password Using Computer Setup

Establishing a setup password through Computer Setup prevents reconfiguration of the computer (use of the Computer Setup (F10) utility) until the password is entered.

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart

the Computer.

2. Press the F10 key as soon as the monitor light turns green. Press Enter to bypass the title screen, if necessary.

If you do not press the F10 key at the appropriate time, you must turn the computer off, then on

✎

again, and press the F10 key again to access the utility.

3. Select Security, then select Setup Password and follow the instructions on the screen.

4. Before exiting, click File > Save Changes and Exit.

3.3.3 Establishing a Power-On Password Using Computer Setup

Establishing a power-on password through Computer Setup prevents access to the computer when power is turned on, unless the password is entered. When a power-on password is set, Computer Setup presents Password Options under the Security menu. Password options include Password Prompt on Warm Boot. When Password Prompt on Warm Boot is enabled, the password must also be entered each time the computer is rebooted.

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart

the Computer.

2. Press the F10 key as soon as the monitor light turns green or the computer starts to boot.

Enter to bypass the title screen, if necessary.

Press

If you do not press the F10 key at the appropriate time, you must turn the computer off, then on

✎

again, and press the F10 key again to access the utility.

3. Select Security, then Power-On Password and follow the instructions on the screen.

4. Before exiting, click File > Save Changes and Exit.

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Desktop Management

Entering a Power-On Password

To enter a power-on password, complete the following steps:

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart

the Computer.

2. When the key icon appears on the monitor, type your current password, then press Enter.

Type carefully; for security reasons, the characters you type do not appear on the screen.

✎

If you enter the password incorrectly, a broken key icon appears. Try again. After three unsuccessful tries, you must turn off the computer, then turn it on again before you can continue.

Entering a Setup Password

If a setup password has been established on the computer, you will be prompted to enter it each time you run Computer Setup.

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart

the Computer.

2. Press the F10 key as soon as the monitor light turns green or the computer starts to boot.

If you do not press the F10 key at the appropriate time, you must turn the computer off, then on

✎

again, and press the F10 key again to access the utility.

3. When the key icon appears on the monitor, type the setup password, then press the Enter key.

Type carefully; for security reasons, the characters you type do not appear on the screen.

✎

If you enter the password incorrectly, a broken key icon appears. Try again. After three unsuccessful tries, you must turn off the computer, then turn it on again before you can continue.

Changing a Power-On or Setup Password

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. To change the setup password, run Computer Setup.

2. When the key icon appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown:

current password/new password/new password

Type carefully; for security reasons, the characters you type do not appear on the screen.

✎

3. Press the Enter key.

The new password takes effect the next time you turn on the computer.

Refer to the “National Keyboard Delimiter Characters” section in this chapter for information

✎

about the alternate delimiter characters. The power-on password and setup password may also be changed using the Security options in Computer Setup.

Service Reference Guide, d200 336493-004 3–5

Desktop Management

Deleting a Power-On or Setup Password

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. To delete the setup password, run Computer Setup.

2. When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown:

current password/

3. Press the Enter key.

Refer to “National Keyboard Delimiter Characters” for information about the alternate delimiter

✎

characters. The power-on password and setup password may also be changed using the Security options in Computer Setup.

National Keyboard Delimiter Characters

Each keyboard is designed to meet country-specific requirements. The syntax and keys that you use for changing or deleting your password depend on the keyboard that came with your computer.

Arabic / Greek - Russian / Belgian = Hebrew . Slovakian BHCSY* - Hungarian - Spanish Brazilian / Italian - Swedish/Finnish / Chinese / Japanese / Swiss Czech - Korean / Taiwanese / Danish - Latin American - Thai / French ! Norwegian - Turkish . French Canadian é Polish - U.K. English / German - Portuguese - U.S. English / * For Bosnia-Herzegovina, Croatia, Slovenia, and Yugoslavia

National Keyboard Delimiter Characters

Clearing Passwords

If you forget your password, you cannot access the computer. To clear the password, turn off and unplug the computer then, press the CMOS reset button, holding it down for 5 seconds. Close and restart the computer.

3.3.4 Surge-Tolerant Power Supply

An integrated surge-tolerant power supply provides greater reliability when the computer is hit with an unpredictable power surge. This power supply is rated to withstand a power surge of up to 2000 volts without incurring any system downtime or data loss.

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Ultra ATA Drive Guidelines and Features

4.1 Ultra ATA Jumpers

Ultra ATA drives are configured by means of jumper settings. Factory-installed drives ship with the jumpers preset to the cable-select mode; therefore, no jumper setting changes are required on factory pre installed, replacement, or option drives. With cable-select, the drive is configured as either Master (Drive/Device 0) or Slave (Drive/Device 1) by its physical attachment to the cable.

If you purchase a third-party hard drive, refer to the documentation included with the drive kit to ensure proper cable installation and configuration.

All drives on a controller channel need to have their jumpers either in the cable-select mode or

✎

have the individual drive jumper installed on the appropriate Master (Drive/Device 0) or Slave (Drive/Device 1) position.

4.2 Ultra ATA Cables

When installing a second device on either the primary or secondary controller, you must use an industry standard 80-conductor Ultra ATA cable for optimal performance. These cables have a maximum length of 18 inches and a maximum distance of 6 inches between the two devices for a two-drive cable.

Drives operating at speeds faster than those of the Ultra ATA-33 devices require industry-standard 40-pin, 80-conductor cables to maintain the higher data transfer rates possible with the improved technology.

When using Ultra ATA-133, -100, -66, and slower -33 drives in the same system, each drive will operate at its appropriate data transfer rate.

4.2.1 Cable Layout

The faces of industry-standard cable connectors are color coded for easy recognition:

■ System board connector = blue face

■ Device 0 connector = black face

■ Device 1 connector = gray face

The color code of an industry-standard cable is valid only if the drive’s jumper is in the

✎

cable-select position.

Service Reference Guide, d200 336493-004 4–1

Ultra ATA Drive Guidelines and Features

Single-Drive Cable

System

Board

Blue Face

Device 0

(master)

Black

Face

Two-Drive Cable

System

Board

Blue Face

On a two-drive cable, the Drive/Device 0 connector is always the farthest one from the system board connector and the Drive/Device 1 connector is always the closest to the system board connector.

Some cables may be labeled “Drive 0” instead of “Device 0” and “Drive 1” instead of

✎

“Device 1”.

Device 1

(slave)

Gray

Face

Device 0

(master)

Black

Face

4.3 Drive Installation Guidelines

Most computer system boards have two ATA (IDE) controller channels with a dedicated connector for each controller. One controller is designated as the primary and the other as the secondary controller.

Each of the two controllers can have up to two devices attached to it. Each computer system may therefore have a maximum of four ATA/ATAPI drives. All drives are connected to these controllers using an industry-standard 80-conductor cable.

The industry standard 1.44 MB diskette drive has its own separate channel and is not included as

✎

a part of the maximum four drives.

Any drive attached to a controller must have a drive designation. If only a single drive is connected to a controller and its jumper is in the cable-select position, it is designated as the Master Drive (Drive/Device 0) by its attachment to the Drive/Device 0 cable position. If two cable-selected drives are connected to a single controller, one will be designated by its attachment to the cable as the Master (Drive/Device 0) and the other as Slave (Drive/Device 1).

For optimal performance of a computer system, all drives need to be attached to the ATA controllers in a specified sequence. This sequence is determined by the device class of the drives and by specific attach sequence rules.

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4.3.1 Device Classes

In order to determine the best drive attach sequence, ATA/ATAPI drives are segregated into four different classes based upon the bandwidth demands they place on an ATA controller. The most demanding devices are in Class 1 and the least demanding are in Class 4.

Ultra ATA Drive Guidelines and Features

Class 1

Hard

Drives

ATA-100 ATA-66 ATA-33

Class 2

High Speed

Optical Drives

DVD DVD-CD R/W

Class 3

Optical Storage

Drives

R/W CD-ROM CD-ROM

General Attach Guidelines

■ The lower the device class number, the faster the device and the more bandwidth required.

■ Drives installed in the Device 0 positions on both the primary and secondary controllers

receive the greatest possible bandwidth.

■ The bootable ATA hard drive should always be installed on the primary controller in the

Device 0 position.

4.3.2 Attach Sequence Rules by Class Priority

Drives should be attached in the sequence shown for optimum performance starting at position 1.

Class 4

Magnetic

Storage Drives

LS-120 Tape Zip

Primary

Controller*

Secondary

Controller

Device 1 Device 0

*If there are three or more devices, two or more of which are hard drives, two hard drives should be attached to the primary controller first before following the General Attach Sequence Rule.

Service Reference Guide, d200 336493-004 4–3

Ultra ATA Drive Guidelines and Features

The attach sequence rule may also be stated in table format:

Sequence Description

1 The lowest class drive - bootable hard drive recommended.

2 If only two drives, the last drive goes here; otherwise the lowest class of the

remaining drives.

3 If only three drives, attach the final drive here. If a fourth drive exists, attach the

lowest class drive here.

4 If there is a fourth drive, attach the final drive here - the drive with the highest

class number of all devices.

*If there are three or more devices, two or more of which are hard drives, two hard drives should be attached to the primary controller first before following the General Attach Sequence Rule.

The rules allow for:

General Attach Sequence Rule*

■ Keeping the hard drive on a separate controller channel maximizes drive performance until a

fourth device is added.

■ Keeping the hard drives and removable media drives on separate controller channels

maximizes compatibility.

■ Keeping the hard drive and the writable optical drive on separate controller channels

maximizes optical drive reliability.

4.3.3 Attach Sequence Worksheet

Use the worksheet below for obtaining optimum system performance when setting up a computer with multiple drives. Use the General Attach Sequence Rule to determine the best drive installation sequence.

Attach Sequence Worksheet

Device Name Device Class

Position

Number

Controller

Name

Device

Number

Two examples of how to use the worksheet are:

■ Three device installation

■ Four device installation

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Ultra ATA Drive Guidelines and Features

Example 1: Three Device Installation Sample

A system has three devices: Ultra ATA-100 hard drive, CD-ROM drive, and a DVD drive. Using the Device Class Table in Section 4.3.1, “Device Classes,” the devices may be identified as:

■ Ultra ATA-100 hard drive = Class 1

■ DVD drive = Class 2

■ CD-ROM drive = Class 3

Attach Sequence Worksheet - Three Device Installation (Sample)

Device

Device Name

Ultra ATA-100 hard drive 1 1 Primary 0

DVD drive 2 2 Secondary 0

CD-ROM drive 3 3 Secondary 1

Class

Primary

Position

Number

Controller

Name

Device

Number

Controller*

Secondary

Controller

Device 1 Device 0

Example 2: Four Device Installation Sample

A system has four devices: Ultra ATA-100 hard drive, Ultra ATA-100 hard drive, DVD-CDR/W drive, and a ZIP-250 drive. Using the Device Class Table in Section 4.3.1, “Device Classes,” the devices may be reidentified as:

■ Ultra ATA-100 hard drive = Class 1

■ DVD-CDR/W drive = Class 2

■ ZIP-250 drive = Class 4

Service Reference Guide, d200 336493-004 4–5

Ultra ATA Drive Guidelines and Features

Attach Sequence Worksheet - Four Device Installation (Sample)

Device

Device Name

Ultra ATA-100 hard drive 1 1 Primary 0

DVD-CDR/W drive 2 2 Secondary 0

ZIP-250 drive 4 3 Secondary 1

Ultra ATA-100 hard drive*

Class

1 4 Primary 1

Position

Number

Controller

Name

Device

Number

*If there are three or more devices, two or more of which are hard drives, two hard drives should be attached to the primary controller first before following the General Attach Sequence Rule.

Primary

Controller*

Secondary

Controller

Device 1 Device 0

4.3.4 Additional Drive Application Notes

■ When replacing a hard drive, the replacement should be of the same type (Ultra ATA -33,

-66, or -100) as that being removed to retain the same level of performance.

■ When Ultra ATA and SCSI hard drives are mixed in the same system, the Ultra ATA drive

will become the boot drive unless the boot order is changed in Computer Setup (F10 Setup).

4.4 SMART

The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP Personal Computers have built-in drive failure prediction that warns the user or network administrator of an impending failure or crash of the hard drive. The SMART drive tracks fault prediction and failure indication parameters such as reallocated sector count, spin retry count, and calibration retry count. If the drive determines that a failure is imminent, it generates a fault alert.

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