HP COMPAQ D228, COMPAQ D220, COMPAQ D230 User Manual

Service Reference Card

HP Compaq d220/d228/d230 Series Personal Computers

© 2003 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel, Pentium, Intel Inside, and the Intel logo are trademarks or registered trademarks of the Intel Corporation and its subsidiaries in the U. S. and other countries.

Document Number 355869-001. 1st Edition November 2003.

Key Specifications

Processor Type:	Intel Celeron or Pentium 4
RAM Type:	DDR PC2100 or PC2700 non-ECC
Maximum RAM Supported:	2 GB
Expansion Bus:	PCI 2.2
Graphics Adapter	Integrated controller. AGP support on select models.
Hard drive interface:	UATA/100
I/O Interfaces:	Serial (1), parallel (1), USB 2.0 (6), diskette drive (1)

System Setup and Boot

Basic system information regarding system information, setup, power management, hardware, and passwords is maintained in the Setup Utility held in the system ROM. The Setup Utility is accessed by pressing the F10 key when prompted (on screen) to do so during the boot sequence. If the screen prompt opportunity is missed, a restart will be necessary.

Computer Setup Menu

Heading	Option / Description
System	Lists the following main system specifications:
Information	•	Serial Number
	•	Product Name
	•	Chipset type
	•	BIOS Version
	•	BIOS Release Date
	•	Processor Type
	•	Processor Speed
	•	CPU ID
	• L1 and L2 Cache Size
	•	Memory Information
Standard	System Time (hh/mm/ss) - Allows you to set system time. (24 hour for-
CMOS	mat)
Setup
	System Date (mm/dd/yyyy) - Allows you to set system date.
	Floppy Drive A - Calculates size and capacity of diskette drive.
	Primary IDE Master - Auto detects which hard drive is the Primary
	Master drive.
	Primary IDE Slave - Auto detects which hard drive is the Primary Slave
	drive.
	Secondary IDE Master - Auto detects which hard drive is the Secondary
	Master drive.
	Secondary IDE Slave - Auto detects which hard drive is the Secondary
	Slave drive.
Advanced	Boot Device		Specifies the boot order for all devices.
CMOS	Priority
Setup
	Try Other		Set this option to YES to instruct the BIOS to boot from
	Boot Device		other bootable devices not specified under “Boot Device
			Priority.”
	POST Delay		Sets the amount of time before the Setup Utility prompt
	Time (sec-		(F10-Setup) appears when the computer boots.
	onds)		• None: POST delay time disable (Default)
			• 5: POST Delay 5 seconds
			• 15: POST Delay 15 seconds
			• 25: POST Delay 25 seconds
			• 35: POST Delay 35 seconds
	System Key-		Detects if a keyboard is present when the computer
	board		boots.
			• Absent: keyboard not detected (default)
			•	Present: keyboard detected
	APIC ACPI		Enables or disables the internal I/O APIC and Multipro-
	SCI IRQ		cessor Tables. (Disabling the APIC ACPI SCI IRQ may
			require you to reinstall the operating system.)
			• Enable: IRQ 20-23 (Default)
			•	Disable: IRQ 01-11
	Hyper-		Enables or disables the Intel Hyper-Threading Technol-
	Threading		ogy. (This item is only selectable with the Intel HHT
	Technology		CPU plug-in.)
			• Enable: Intel HTT function enabled (BIOS auto
				detect)
			• Disable: Intel HTT function disabled (BIOS auto
				detect)
	Internal		Selects the size of memory for internal graphic adapter.
	Graphic		•	512KB: Share 512KB
	Mode Select		•	1MB: Share 1MB
			• 8MB: Share 8MB (Default)
Power Man-	ACPI		Sets the ACPI Standby State when system goes into
agement	Standby		ACPI Standby Mode.
Setup	State		• S1/POS: Power on Suspend
			• S3/STR: Suspend to RAM (Default)

Computer Setup Menu (Continued)

Heading	Option / Description
Power Man-	Reset on AC/	Sets the system status after AC power loss.
agement	Power Loss	• Power Off: System always Powers Off (Default)
Setup		• Power On: System always Powers On
(Continued)		• Last State: System returns to the last state before AC
			power loss
	Resume on	Sets the Resume on Ring from soft off.
	Ring	• Disable: Ring Resume disable (Default)
		• Enable: Ring Resume enable
	Resume on	Sets the Resume on LAN from soft off.
	LAN	• Disable: LAN Resume disable
		• Enable: LAN Resume enable (Default)
	Resume on	Sets the Resume on PME from soft off.
	PME	• Disable: PME Resume disable
		• Enable: PME Resume enable (Default)
Peripheral	OnBoard	Enables or disables the OnBoard LAN.
Setup	LAN	• Disable: OnBoard LAN disabled
		• Enable: OnBoard LAN enabled (Default)
	OnBoard	Enables or disables the OnBoard LAN Chip Boot ROM.
	LAN Chip	• Disable: OnBoard LAN Chip Boot ROM disabled
	Boot ROM	• Enable: OnBoard LAN Chip Boot ROM enabled
			(Default)
	Init. Graph-	Sets the initial priority of the graphics adapter
	ics Adapter	NR138 GE (d220/d228)
	Priority	•	AGP/Int-VGA
		•	AGP/PCI (Default)
		•	PCI/VGA
		•	PCI/Int-VGA
		NR138 GV (d230)
		•	PCI/Int-VGA (Default)
	USB	Enables or disables the USB Controller.
	Controller	• Disable: USB Controller disabled
		• Enable: USB Controller enabled (Default)
	USB 1.1	Sets the USB 1.1 Device Legacy Support under DOS
	Device	Mode.
	Legacy	• Disable: USB 1.1 Device Legacy Support disabled
	Support	• No Mice: A mouse is not supported
		• All Device: All devices are supported
	OnBoard	Sets the OnBoard Serial Port settings
	Serial Port	•	Auto (Default)
		•	Disable
		•	3F8/COM1
		•	2F8/COM2
		•	3E8/COM3
		•	2E8/COM4
	OnBoard	Sets the OnBoard Parallel Port settings
	Parallel Port	•	Auto (Default)
		•	Disable
		•	378
		•	278
Hardware	CPU Ratio	Allows you to setup the CPU Multiplier Ratio for
Monitor	Selection	unlocked Intel P4 and Celeron processors.
	CPU	Warns when CPU temperature exceeds 85°/185°F.
	Warning
	Temperature
	CPU	System will shutdown when CPU temperature is greater
	Shutdown	than 90°/194°F.
	Temperature
	System	Warns when system temperature is greater than 60°C/
	Warning	140°F.
	Temperature
	System	System will shutdown when system temperature is
	Shutdown	greater than 65°C/149°F.
	Temperature
	CPU	Detects current CPU temperature
	Temperature
	System	Detects current system temperature
	Temperature
	CPU FAN	Detects CPU FAN speed
	Speed
	Chassis FAN	Detects current chassis FAN speed
	Speed
	CPU VID	Detects current CPU voltage
	Vccp	Detects current Vccp voltage
	+1.5V	Detects current ATX power +1.5V
	+2.5V	Detects current ATX power +2.5V
	+3.3V	Detects current ATX power +3.3V
	+5.0V	Detects current ATX power +5.0V
	+12.0V	Detects current ATX power +12.0V
Password	Change	Allows you to set and change the supervisor password
Option	Supervisor
	Password
	Password	Shows password status
	Status
	Password	Allows you to set the password check when the supervi-
	Check	sor password is set up
		• Setup: Password prompt appears when BIOS is exe-
			cuted
		• Always: Password verification is checked every time
			the computer boots (Default)
Load default	None	Loads the optimum default values for all of the setup
Settings		options.
Save Set-	None	Saves changes and exits setup.
tings and
Exit
Exit With-	None	Allows you to exit setup without saving any changes.
out Saving

Failsafe Boot Block ROM

The computer comes with a reprogrammable flash system ROM (read only memory). To upgrade the ROM, you may:

a.Order an upgraded ROMPaq diskette from HP.

or

b.Download the latest ROMPaq images from the HP Web site (www.hp.com)

All ROMPaq ROM images from HP are digitally signed to ensure authenticity and minimize potential corruption. Your system ROM includes a Failsafe Boot Block that is protected during the flash process and allows the computer to be restarted in the unlikely event of an unsuccessful ROM flash.

If the system detects an invalid system ROM during the boot sequence the system will search for the diskette drive. To recover from the Boot Block recovery mode complete the following steps:

Boot Block Recovery

1.Remove any diskettes from the diskette drive and turn off power.

2.Insert a ROMPaq diskette into the diskette drive.

3.Turn on power to the system.

4.The system will automatically flash the ROM, load the BIOS default, and then boot to the operating system.

Security Functions

The system offers a single supervisor password for system and data protection.

The password, if established, protects the computer from unauthorized access by prompting the user for a password during power up. The password, if established, protects the computer from unauthorized or inadvertent re-configuration by prompting the user for a password prior to entering the Setup Utility.

Establishing a password:

1.Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the computer.

2.When the F10 Setup message appears in the lower-right corner of the screen, press the F10 key. Press Enter to bypass the title screen, if necessary. If you do not press F10 when prompted, a restart will be necessary.

3.Select Password Option, then select Change Supervisor Password and follow the instructions on the screen. You may also want to establish the Password check at this time. This will allow you to specify when the password will be required.

4.Before exiting, click Save Settings and Exit.

Changing a password:

1.Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. To change the setup password, run Computer Setup.

2.When the key icon appears, type your current password, a slash (/) or alternate de-limiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown:

current password/new password/new password.

NOTE: Type the new password carefully since the actual characters do not appear on the screen.

3.Press the enter key.

The new password will take effect the next time the computer is restarted.

Deleting a password

1.Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. To delete the setup password, run Computer Setup (F10).

2.When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown. Example: currentpassword/

3.Press the Enter key.

Clearing CMOS

Clearing CMOS also clears all passwords.

1.Shut down the system and disconnect the power cord from the power outlet.

2.Remove the chassis access panel.

3.On the system board, press the CMOS button and hold it down for 5 seconds.

4.Replace the chassis access panel and reconnect the power cord.

5.Turn on the computer and allow it to start.

Security Features

		How It Is
Feature	Purpose	Established
Removable Media	Prevents booting from removable media	Setup Utilities
Boot Control	drives.
Serial, Parallel,	Prevents data transfer through integrated	Setup Utilities
USB, or Infrared	serial, parallel, or USB interface.
Interface Control
Supervisor Pass-	Prevents use of computer until password is	Setup Utilities
word	entered. Can apply to both initial startup
	and restart.
Supervisor Pass-	Prevents reconfiguration of computer until	Setup Utilities.
word	password is entered.
Master Boot	May prevent unintentional or malicious	Setup Utilities
Record (MBR)	changes to MBR of the current bootable
Security	disk and provides a means of recovering
	“last known” parameters.
Drive Protection	Diagnostic tool built into hard drives on	Setup Utilities or
System (DPS	select models designed to discover prob-	Diagnostics for
	lems that might result in unwarranted drive	Windows.
	replacement.

Diagnostic Functions

Diagnostic functions are provided by the Setup Utility (in system ROM) and by Diagnostics for Windows. Diagnostics for Windows provides detailed system information including:

•Processor type and speed

•Memory amount, mapping, and integrity

•Hardware peripheral availability/settings

•Hard drive type, space used/available

•System identification, asset tracking

Diagnostics for Windows may be pre installed on some models and can be downloaded free of charge from www.hp.com.

Error Conditions and Messages

Chassis Diagnostic LEDs

Power LED	Event
Steady green	(S0) System on (normal operation)
Blinks green @ 0.5 Hz	(S1)	Normal Suspend
Blinks green @ 0.5 Hz	(S3)	Suspend to RAM
Off (clear)	(S4)	Suspend to disk
Off (clear)	(S5)	Computer off
Blinks red @ 1Hz	Red when ROM being flashed. Boot Block
Blinks Green @ 1 Hz	recovery with embedded video. Green when user
	can restart.
Blinks red 1 times @ 2 Hz *	Processor thermal shutdown
Blinks red 5 times @ 1 Hz *	Memory not seated / installed
Blinks red 6 times @ 1 Hz *	Graphics card error
Blinks red 7 times @ 1 Hz *	System board failure

NOTE:

* Repeated after 2 second pause

Common POST Error Messages

Screen Message	Probable Cause	Recommended Action
Parity Error	Fatal memory parity error.	Reseat memory modules.
	System halts after	Replace memory modules
	displaying this message.
... Master/... Slave	(Primary/Secondary)	Reseat the device data and power
Hard Disk Error	Master/Slave hard drive	cables.
	could not be initialized by	Replace the device data cable.
	the BIOS.	Replace the device.
		Replace the system board.
...Master/Slave	Device configured as a	Replace the device.
Drive — ATAPI	(Primary/Secondary)	Replace the system board.
Incompatible	Master/Slave failed an
	ATAPI compatibility test.
SMART capable	BIOS unable to send a	Backup the data on the hard drive.
but Command	SMART message to the	Replace the hard drive.
Failed.	device.
SMART
Command Failed
SMART status	SMART capable hard drive	Backup the data on the hard drive.
Bad, Backup and	detects an imminent failure.	Replace the hard drive.
replace.
SMART Capable
and Status Bad.
DMA-1 Error	Error when initializing the	Reconnect the cables on the
DMA-2 Error	DMA controller.	peripheral device.
DMA Controller		Replace the data cable.
Error		Replace the device.
		Replace the system board.
Checking	BIOS could not write to the	Change system board jumper JP2 to
NVRAM...Update	NVRAM block.	pins 2-3, then flash the system
Failed		BIOS. Reset jumpers to 1-2.
		Replace the system board.
NVRAM Ignored	NVRAM data used to store	Restart computer, access Computer
or NVRAM Bad	plug and play data was not	Setup. Select Load Default
	used for system	Settings > Save and Exit.
	configuration in POST.	Change system board jumper JP2 to
		pins 2-3, then flash the BIOS. Reset
		jumpers to 1-2.
NVRAM	Error detected while	Restart the computer, use the F10
Checksum Bad,	validating NVRAM data.	Key to access Computer Setup,
NVRAM Cleared		Select Load Default Settings >
		Save and Exit.
Microcode Error	BIOS could not find or load	Ensure the system board BIOS
	CPU microcode to update	supports the processor.
	the CPU.	Change system board jumper JP2 to
		pins 2-3, then flash the BIOS. Reset
		jumpers to 1-2.

NOTE:

For more information about Setup Utilities refer to the Computer Setup Menu on the previous page.