HP COMPAQ D228, COMPAQ D220, COMPAQ D230 User Manual

Service Reference Card

HP Compaq d220/d228/d230 Series Personal Computers

tion contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel, Pentium, Intel Inside, and the Intel logo are trademarks or registered trademarks of the Intel Corporation and its subsidiaries in the U. S. and other countries.

Document Number 355869-001. 1st Edition November 2003.

Key Specifications

Processor Type: Intel Celeron or Pentium 4 RAM Type: DDR PC2100 or PC2700 non-ECC Maximum RAM Supported: 2 GB Expansion Bus: PCI 2.2 Graphics Adapter Integrated controller. AGP support on select models. Hard drive interface: UATA/100 I/O Interfaces: Serial (1), parallel (1), USB 2.0 (6), diskette drive (1)

System Setup and Boot

Basic system information regarding system information, setup, power management, hardware, and passwords is maintained in the Setup Utility held in the system ROM. The Setup Utility is accessed by pressing the F10 key when prompted (on screen) to do so during the boot sequence. If the screen prompt opportunity is missed, a restart will be necessary.

Computer Setup Menu

Heading Option / Description

System Information

Standard CMOS Setup

Advanced CMOS Setup

Power Management Setup

Lists the following main system specifications:

• Serial Number

• Product Name

• Chipset type

•BIOS Version

• BIOS Release Date

• Processor Type

• Processor Speed

•CPU ID

• L1 and L2 Cache Size

• Memory Information System Time (hh/mm/ss) - Allows you to set system time. (24 hour for-

mat)

System Date (mm/dd/yyyy) - Allows you to set system date. Floppy Drive A - Calculates size and capacity of diskette drive. Primary IDE Master - Auto detects which hard drive is the Primary

Master drive. Primary IDE Slave - Auto detects which hard drive is the Primary Slave

drive. Secondary IDE Master - Auto detects which hard drive is the Secondary

Master drive. Secondary IDE Slave - Auto detects which hard drive is the Secondary

Slave drive. Boot Device

Priority

Try Other Boot Device

POST Delay Time (seconds)

System Keyboard

APIC ACPI SCI IRQ

HyperThreading Technology

Internal Graphic Mode Select

ACPI Standby State

Specifies the boot order for all devices.

Set this option to YES to instruct the BIOS to boot from other bootable devices not specified under “Boot Device Priority.”

Sets the amount of time before the Setup Utility prompt (F10-Setup) appears when the computer boots.

• None: POST delay time disable (Default)

• 5: POST Delay 5 seconds

• 15: POST Delay 15 seconds

• 25: POST Delay 25 seconds

• 35: POST Delay 35 seconds Detects if a keyboard is present when the computer

boots.

• Absent: keyboard not detected (default)

• Present: keyboard detected Enables or disables the internal I/O APIC and Multipro-

cessor Tables. (Disabling the APIC ACPI SCI IRQ may require you to reinstall the operating system.)

• Enable: IRQ 20-23 (Default)

• Disable: IRQ 01-11 Enables or disables the Intel Hyper-Threading Technol-

ogy. (This item is only selectable with the Intel HHT CPU plug-in.)

• Enable: Intel HTT function enabled (BIOS auto detect)

• Disable: Intel HTT function disabled (BIOS auto detect)

Selects the size of memory for internal graphic adapter.

• 512KB: Share 512KB

• 1MB: Share 1MB

• 8MB: Share 8MB (Default)

Sets the ACPI Standby State when system goes into ACPI Standby Mode.

• S1/POS: Power on Suspend

• S3/STR: Suspend to RAM (Default)

Computer Setup Menu (Continued)

Heading Option / Description

Power Management Setup (Continued)

Peripheral Setup

Hardware Monitor

Password Option

Load default Settings

Save Settings and Exit

Exit Without Saving

Reset on AC/ Power Loss

Resume on Ring

Resume on LAN

Resume on PME

OnBoard LAN

OnBoard LAN Chip Boot ROM

Init. Graphics Adapter Priority

USB Controller

USB 1.1 Device Legacy Support

OnBoard Serial Port

OnBoard Parallel Port

CPU Ratio Selection

CPU Warning Temperature

CPU Shutdown Temperature

System Warning Temperature

System Shutdown Temperature

CPU Temperature

System Temperature

CPU FAN Speed

Chassis FAN Speed

CPU VID Detects current CPU voltage Vccp Detects current Vccp voltage +1.5V Detects current ATX power +1.5V +2.5V Detects current ATX power +2.5V +3.3V Detects current ATX power +3.3V +5.0V Detects current ATX power +5.0V +12.0V Detects current ATX power +12.0V Change

Supervisor Password

Password Status

Password Check

None Loads the optimum default values for all of the setup

None Saves changes and exits setup.

None Allows you to exit setup without saving any changes.

Sets the system status after AC power loss.

• Power Off: System always Powers Off (Default)

• Power On: System always Powers On

• Last State: System returns to the last state be fore A C power loss

Sets the Resume on Ring from soft off.

• Disable: Ring Resume disable (Default)

• Enable: Ring Resume enable

Sets the Resume on LAN from soft off.

• Disable: LAN Resume disable

• Enable: LAN Resume enable (Default)

Sets the Resume on PME from soft off.

• Disable: PME Resume disable

• Enable: PME Resume enable (Default)

Enables or disables the OnBoard LAN.

• Disable: OnBoard LAN disabled

• Enable: OnBoard LAN enabled (Default)

Enables or disables the OnBoard LAN Chip Boot ROM.

• Disable: OnBoard LAN Chip Boot ROM disabled

• Enable: OnBoard LAN Chip Boot ROM enabled (Default)

Sets the initial priority of the graphics adapter NR138 GE (d220/d228)

•AGP/Int-VGA

• AGP/PCI (Default)

•PCI/VGA

•PCI/Int-VGA

NR138 GV (d230)

• PCI/Int-VGA (Default)

Enables or disables the USB Controller.

• Disable: USB Controller disabled

• Enable: USB Controller enabled (Default)

Sets the USB 1.1 Device Legacy Support under DOS Mode.

• Disable: USB 1.1 Device Legacy Support disabled

• No Mice: A mouse is not supported

• All Device: All devices are supported

Sets the OnBoard Serial Port settings

• Auto (Default)

•Disable

•3F8/COM1

•2F8/COM2

•3E8/COM3

•2E8/COM4

Sets the OnBoard Parallel Port settings

• Auto (Default)

•Disable

•378

•278

Allows you to setup the CPU Multiplier Ratio for unlocked Intel P4 and Celeron processors.

Warns when CPU temperature exceeds 85°/185°F.

System will shutdown when CPU temperature is greater than 90°/194°F.

Warns when system temperature is greater than 60°C/ 140°F.

System will shutdown when system temperature is greater than 65°C/149°F.

Detects current CPU temperature

Detects current system temperature

Detects CPU FAN speed

Detects current chassis FAN speed

Allows you to set and change the supervisor password

Shows password status

Allows you to set the password check when the supervisor password is set up

• Setup: Password prompt appears when BIOS is executed

• Always: Password verification is checked every time the computer boots (Default)

options.

Failsafe Boot Block ROM

The computer comes with a reprogrammable flash system ROM (read only memory). To upgrade the ROM, you may:

a. Order an upgraded ROMPaq diskette from HP. or b. Download the latest ROMPaq images from the HP Web site (www.hp.com)

All ROMPaq ROM images from HP are digitally signed to ensure authenticity and minimize potential corruption. Your system ROM includes a Failsafe Boot Block that is protected during the flash process and allows the computer to be restarted in the unlikely ev ent of an unsu ccessful ROM flash.

If the system detects an invalid system ROM during the boot sequence the system will search for the diskette drive. To recover from the Boot Block recovery mode complete the following steps:

Boot Block Recovery

1. Remove any diskettes from the diskette drive and turn off power.

2. Insert a ROMPaq diskette into the diskette drive.

3. Turn on power to the system.

4. The system will automatically flash the ROM, load the BIOS default, and then boot to the operating system.

Security Functions

The system offers a single supervisor password for system and data protection. The password, if established, protects the computer from unauthorized access by prompting the user for a password during power up. The password, if established, protects the computer from unauthorized or inadvertent re-configuration by prompting the user for a password prior to entering the Setup Utility.

Establishing a password:

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the computer.

2. When the F10 Setup message appears in the lower-right corner of the screen, press the F10 key. Press Enter to bypass the title screen, if necessary. If you do not press F10 when prompted, a restart will be necessary.

3. Select Password Option, then select Change Supervisor Password and follow the instructions on the screen. Y ou may also want to establish the Password check at this time. This will allow you to specify when the password will be required.

4. Before exiting, click Save Settings and Exit.

Changing a password:

1. Turn on or restart the computer . If you are in Windows, click Start > Shut Down > Restart the Computer. To change the setup password, run Computer Setup.

2. When the key icon appears, type your current password, a slash (/) or alternate de-limiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown:

current password/new password/new password.

NOTE: Type the new password carefully since the actual characters do not appear on the screen.

3. Press the enter key.

The new password will take effect the next time the computer is restarted.

Deleting a password

1. Turn on or restart the computer . If you are in Windows, click Start > Shut Down > Restart the Computer. To delete the setup password, run Computer Setup (F10).

2. When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown. Example: currentpassword/

3. Press the Enter key.

Clearing CMOS

Clearing CMOS also clears all passwords.

1. Shut down the system and disconnect the power cord from the power outlet.

2. Remove the chassis access panel.

3. On the system board, press the CMOS button and hold it down for 5 seconds.

4. Replace the chassis access panel and reconnect the power cord.

5. Turn on the computer and allow it to start.

Security Features

Feature Purpose

Removable Media Boot Control

Serial, Parallel, USB, or Infrared Interface Control

Supervisor Password

Master Boot Record (MBR) Security

Drive Protection System (DPS

NOTE: For more information about Setup Utilities refer to the Computer Setup Menu on the previous page.

Prevents booting from removable media drives.

Prevents data transfer through integrated serial, parallel, or USB interface.

Prevents use of computer until password is entered. Can apply to both initial startup and restart.

Prevents reconfiguration of computer until password is entered.

May prevent unintentional or malicious changes to MBR of the current bootable disk and provides a means of recovering “last known” parameters.

Diagnostic tool built into hard drives on select models designed to discover problems that might result in unwarranted drive replacement.

How It Is Established

Setup Utilities

Setup Utilities.

Setup Utilities

Setup Utilities or Diagnostics for Windows.

Diagnostic Functions

Diagnostic functions are provided by the Setup Utility (in system ROM) and by Diagnostics for Windows. Diagnostics for Windows provides detailed system information including:

• Processor type and speed

• Memory amount, mapping, and integrity

• Hardware peripheral availability/settings

• Hard drive type, space used/available

• System identification, asset tracking

Diagnostics for Windows may be pre installed on some models and can be downloaded free of charge from www.hp.com.

Error Conditions and Messages

Chassis Diagnostic LEDs

Power LED Event

Steady green (S0) System on (normal operation) Blinks green @ 0.5 Hz (S1) Normal Suspend Blinks green @ 0.5 Hz (S3) Suspend to RAM Off (clear) (S4) Suspend to disk Off (clear) (S5) Computer off Blinks red @ 1Hz

Blinks Green @ 1 Hz

Blinks red 1 times @ 2 Hz * Processor thermal shutdown Blinks red 5 times @ 1 Hz * Memory not seated / installed Blinks red 6 times @ 1 Hz * Graphics card error Blinks red 7 times @ 1 Hz * System board failure

NOTE: * Repeated after 2 second pause

Common POST Error Messages

Screen Message Probable Cause Recommended Action

Parity Error Fatal memory parity error.

... Master/... Slave Hard Disk Error

...Master/Slave Drive — ATAPI Incompatible

SMART capable but Command Failed.

SMART Command Failed

SMART status Bad, Backup and replace.

SMART Capable and Status Bad.

DMA-1 Error DMA-2 Error DMA Controller Error

Checking NVRAM...Update Failed

NVRAM Ignored or NVRAM Bad

NVRAM Checksum Bad, NVRAM Cleared

Microcode Error BIOS could not find or load

System halts after displaying this message.

(Primary/Secondary) Master/Slave hard drive could not be initialized by the BIOS.

Device configured as a (Primary/Secondary) Master/Slave failed an ATAPI compatibility test.

BIOS unable to send a SMART message to the device.

SMART capable hard drive detects an imminent failure.

Error when initializing the DMA controller.

BIOS could not write to the NVRAM block.

NVRAM data used to store plug and play data was not used for system configuration in POST.

Error detected while validating NVRAM data.

CPU microcode to update the CPU.

Red when ROM being flashed. Boot Block recovery with embedded video. Green when user can restart.

Reseat memory modules. Replace memory modules

Reseat the device data and power cables.

Replace the device data cable. Replace the device. Replace the system board.

Replace the device. Replace the system board.

Backup the data on the hard drive. Replace the hard drive.

Reconnect the cables on the peripheral device.

Replace the data cable. Replace the device. Replace the system board.

Change system board jumper JP2 to pins 2-3, then flash the system BIOS. Reset jumpers to 1-2.

Replace the system board. Restart computer, access Computer

Setup. Select Load Default Settings > Save and Exit.

Change system board jumper JP2 to pins 2-3, then flash the BIOS. Reset jumpers to 1-2.

Restart the computer, use the F10 Key to access Computer Setup, Select Load Default Settings > Save and Exit.

Ensure the system board BIOS supports the processor.

Change system board jumper JP2 to pins 2-3, then flash the BIOS. Reset jumpers to 1-2.