HP Compaq d220, Compaq d230, Compaq dc5000, Compaq dx2000 Reference Guide

Worldwide Limited Warranty

and Technical Support

HP Business Desktop Products
Hardware Limited Warranty

General

This HP Hardware Limited Warranty gives you, the customer , express limited warranty
rights from HP, the manufacturer. Please refer to HP's Web site for an extensive description
of your limited warranty entitlements. In addition, you may also have other legal rights
under applicable local law or special written agreement with HP.

EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, HP MAKES
NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. HP EXPRESSLY DISCLAIMS ALL WARRANTIES AND
CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED
WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO
THE LIMITED WARRANTY PERIOD. Some states or countries do not allow a limitation
on how long an implied warranty lasts or the exclusion or limitation of incidental or
consequential damages for consumer products. In such states or countries, some exclusions
or limitations of this limited warranty may not apply to you.

THIS LIMITED WARRANTY IS APPLICABLE IN ALL COUNTRIES AND MAY BE
ENFORCED IN ANY COUNTRY WHERE HP OR ITS AUTHORIZED SERVICE
PROVIDERS OFFER WARRANTY SERVICE SUBJECT TO THE TERMS AND
CONDITIONS SET FORTH IN THIS LIMITED WARRANTY. HOWEVER,
WARRANTY SERVICE AVAILABILITY AND RESPONSE TIMES MAY VARY FROM
COUNTRY TO COUNTRY AND MAY ALSO BE SUBJECT TO REGISTRATION
REQUIREMENTS IN THE COUNTRY OF PURCHASE. IF SO, YOUR HP
AUTHORIZED SERVICE PROVIDER CAN PROVIDE YOU WITH DETAILS.

Limited Warranty Repair or Replacement

During the Limited W arranty Peri od, HP will, within a reasonab le time, repair your product
or replace any defective component. In the unlikely event that your HP Hardware has a
recurring failure, HP, at its sole discretion, may elect to provide you with a replacement unit
of HP's choosing that is the same or equivalent to your HP Hardware in performance. This is
your exclusive remedy for defective products. HP reserves the right to elect, at its sole
discretion, to give you a refund of your purchase price or lease payments (less interest)
instead of a replacement upon prompt return of the hardware product to your HP Authorized
Service Provider or other HP designate. All hardware products removed under this Limited
Warranty become the property of HP. The replacement part or product takes on either the
Limited Warranty status of the removed part or product or the thirty (30) day Limited
Warranty of the replacement part.

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HP Hardware

This Hardware Limited Warranty applies only to the HP-branded and Compaq-branded
hardware (collectively referred to in this Hardware Limited Warranty as "HP Hardware")
sold by or leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates,
authorized resellers, or country distributors (collectively referred to in this Hardware
Limited W arranty as "HP") with this Hardw are Limited Warranty. The term "HP Hardware"
is limited to the hardware components and required firmware. The term "HP Hardware"
DOES NOT include any software applications or programs.

HP does NOT provide support for this product configured as a network server.

Unless otherwise stated, and to the extent permitted by local law, hardware products may be
manufactured using new materials or new and used materials equivalent to new in
performance and reliability. HP may repair or replace HP hardware products (i) with
equivalent products to the products being repaired or replaced but which may have been
subject to prior use, (ii) with products containing remanufactured parts equivalent to new in
performance or parts which may have been used, or (iii) with equivalent products to an
original product that has been discontinued. Replacement parts are warranted to be free from
defects in material or workmanship for thirty (30) days or for the remainder of the Limited
Warranty Period of the HP Hardware in which they are installed, whichever is longer.

Non-HP Hardware

All non-HP hardware products or peripherals external to the central processor unit—such as
external storage subsystems, displays, printers, and other peripherals—are covered by the
applicable vendor warranties for those products. Non-HP hardware products are not
warranted by HP. However, non-HP manufacturers, suppliers, or publishers may pro vide
their own warranties directly to you.

Proof of Purchase and Limited Warranty Period

HP warrants that the HP Hardware that you have purchased or leased from HP is free from
defects in materials or workmanship under normal use during the Limited Warranty Period.
The Limited Warranty Period starts on the date of purchase or lease from HP. Your dated
sales or delivery receipt, showing the date of purchase or lease of the product, is your proof
of the purchase or lease date. You may be required to provide proof of purchase or lease as a
condition of receiving warranty service. You are entitled to warranty service according to the
terms and conditions of this document if a repair to your HP Hardware is required within the
Limited Warranty Period.

Exclusions

HP does not warrant that the operation of this hardware product will be uninterrupted or
error-free. HP is not responsible for damage that occurs as a result of your failure to follow
the instructions that came with the HP Hardware. This Hardware Limited Warranty does not
extend to any product from which the serial number has been removed or that has been
damaged or rendered defective (a) as a result of accident, misuse, abuse, contamination,
improper or inadequate maintenance or calibration or other external causes; (b) by operation
outside the published operating specifications for the product; (c) by software, interfacing,
parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus
infection; (f) loss or damage in transit; or (g) by modification or service by anyone other
than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user
replaceable HP or HP approved parts if available for your product in the servicing country.
This Hardware Limited Warranty does not apply to consumable parts.

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This Hardware Limited Warranty extends only to the original end-user purchaser or lessee
of this HP Hardware Product and is not transferable to anyone who obtains ownership of the
HP Hardware Product from the original end-user purchaser or lessee.

YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DAT A STORED ON
YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION
AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE
RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND
REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION.
HP IS NOT RESPONSIBLE FOR D AMAGE TO OR LOSS OF ANY PROGRAMS,
DATA, OR REMOVABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE
RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER
THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS
MANUFACTURED.

Exclusive Remedy

TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THIS STATEMENT
CONSTITUTES THE COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT
BETWEEN YOU AND HP. THESE TERMS AND CONDITIONS SUPERSEDE ANY
PRIOR AGREEMENTS OR REPRESENTATIONS—INCLUDING REPRESENTATIONS
MADE IN HP SALES LITERATURE OR ADVICE GIVEN TO YOU BY HP OR AN
AGENT OR EMPLOYEE OF HP—THAT MAY HAVE BEEN MADE IN CONNECTION
WITH YOUR PURCHASE OR LEASE OF THE HP HARDWARE. No change to the
conditions of this Hardware Limited Warranty is valid unless it is made in writing and
signed by an authorized representative of HP.

Limitation of Liability

IF YOUR HP HARDWARE FAILS T O WORK AS WARRANTED ABOVE, Y OUR SOLE
AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT. HP'S
MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY
LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT
OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE
COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE.

EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR
DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING ANY LOST
PROFITS OR SAVINGS) OR OTHER DAMAGE. HP IS NOT LIABLE FOR ANY
CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY.

THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT,
OR A CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM
(INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT
CLAIM, OR ANY OTHER CLAIM. THIS LIMITATION OF LIABILITY CANNOT BE
WAIVED OR AMENDED BY ANY PERSON. THIS LIMITATION OF LIABILITY
WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED HP OR AN AUTHORIZED
REPRESENTATIVE OF HP OF THE POSSIBILITY OF ANY SUCH DAMAGES. THIS
LIMITATION OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS FOR
PERSONAL INJURY.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY
ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM
COUNTRY TO COUNTRY. YOU ARE ADVISED TO CONSULT APPLICABLE STATE
OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS.

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