Chrome and Google Cloud Print are trademarks
of Google Inc.
DisplayPort™ and the DisplayPort™ logo are
trademarks owned by the Video Electronics
Standards Association (VESA®) in the United
States and other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: January 2020
Document Part Number: L87915-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Page 3
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the
computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits dened by applicable safety standards.
Right side ............................................................................................................................................................... 1
Left side ................................................................................................................................................................. 3
Button and speaker ................................................................................................................................................ 6
3 Using the action keys ................................................................................................................................... 12
Using the action keys ........................................................................................................................................... 12
4 Power and battery ....................................................................................................................................... 14
Printing from the Google Chrome browser ......................................................................................................... 15
Printing with Google Cloud Print web printing service ....................................................................................... 15
6 More HP resources ....................................................................................................................................... 16
More HP resources ............................................................................................................................................... 16
HP and accessibility ............................................................................................................................................. 18
Finding the technology tools you need ............................................................................................ 18
v
Page 6
The HP commitment ......................................................................................................................... 18
International Association of Accessibility Professionals (IAAP) ....................................................... 18
Finding the best assistive technology .............................................................................................. 19
Assessing your needs ..................................................................................................... 19
Accessibility for HP products .......................................................................................... 19
Standards and legislation .................................................................................................................................... 20
Other disability resources ................................................................................................................. 21
HP links .............................................................................................................................................. 21
Contacting support .............................................................................................................................................. 22
Index ............................................................................................................................................................. 23
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety, and Environmental Notices.
This guide is provided in the box.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
or access information.
To insert a card:
1.Hold the card label-side up, with connectors facing
the computer.
2.Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲ Push the card to remove it.
Connects a USB device, such as a cell phone, camera,
activity tracker, or smartwatch, and provides high-speed
data transfer.
(4)AC adapter and battery light●White: The AC adapter is connected and the battery is
charged.
●Amber: The AC adapter is connected and the battery
is charging.
Right side1
Page 8
ComponentDescription
●O: The computer is using battery power.
(5)USB Type-C™ generation 1 power
connector and super speed port
Connects an AC adapter that has a USB Type-C connector,
supplying power to the computer and, if needed, charging
the computer battery.
2Chapter 1 Components
Page 9
Left side
ComponentDescription
(1)Nano security lock slotAttaches an optional security cable to the computer.
(2)HDMI portConnects a USB device with a Type-C connector and can
(3)USB 3.x SuperSpeed port Connects a USB device, such as a cell phone, camera,
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
charge products such as cell phones, cameras, activity
trackers, or smart watches, even when the computer is o.
Also connects an AC adapter that has a USB Type-C
connector, supplying power to the computer and, if needed,
charging the computer battery.
activity tracker, or smartwatch, and provides high-speed
data transfer.
Left side3
Page 10
Display
ComponentDescription
(1)WLAN antennas*Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
NOTE: The position of the WLAN antennas may dier,
depending on the product.
(2)Internal microphones (2)Record sound.
(3)CameraRecords video, captures still photographs, and allows video
conferences and online chat by means of streaming video.
(4)Privacy shutterCovers the camera for privacy.
(5)Camera lightOn: The camera is in use.
*The antennas are not visible from the outside of the computer, and antenna location varies. For optimal transmission, keep the areas
immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
This guide is provided in the box.
4Chapter 1 Components
Page 11
Touchpad
ComponentDescription
Touchpad zoneReads your nger gestures to move the pointer or activate items on the screen.
NOTE: For more information, see Using Touchpad and touch screen gestures
on page 8.
Touchpad5
Page 12
Button and speaker
ComponentDescription
(1)SpeakerProduces sound.
(2)Power button●When the computer is o, press the button to turn on the
computer.
●Press the button for a longer amount of time to turn o
the computer.
6Chapter 1 Components
Page 13
Labels
The labels aixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: All labels described in this section will be aixed to the bottom of the computer.
●Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
Your service label will resemble one of the following examples. Refer to the illustration that most closely
matches the service label on your computer.
Component
(1)Serial number
(2)Product number
(3)Warranty period
(4)Model number (select products only)
Component
(1)Model name (select products only)
(2)Product number
(3)Serial number
(4)Warranty period
●Regulatory label(s)—Provide(s) regulatory information about the computer.
●Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Labels7
Page 14
2Navigating the screen
You can navigate the screen in the following ways:
●Use touch gestures directly on the computer screen (select products only).
●Use touch gestures on the touchpad.
●Use an optional pen, with the digitizer lm, for the computer. If a pen is included with your computer,
refer to the documentation included with that pen.
Using Touchpad and touch screen gestures
The touchpad helps you navigate the computer screen and control the pointer using simple touch gestures.
You can also use the left and right touchpad buttons as you would use the corresponding buttons on an
external mouse. To navigate a touch screen (select products only), touch the screen directly using the
gestures described in this chapter.
Tapping
Tap one nger on the touchpad zone or touch screen to make a selection.
Tap two ngers on the touchpad zone or touch screen to bring up a context-sensitive menu.
8Chapter 2 Navigating the screen
Page 15
Scrolling (Touchpad only)
Scrolling is useful for moving up, down, or sideways on a page or image. Scrolling to the left or the right with
two ngers scrolls the screen, if there is more content viewable to either side, or moves back and forth
through web browser history.
To scroll, place two ngers slightly apart on the touchpad, and then drag them across the touchpad in an up,
down, left, or right motion.
NOTE: Scrolling speed is controlled by nger speed.
To scroll between open tabs in Chrome, slide three ngers left or right on the touchpad.
Using Touchpad and touch screen gestures9
Page 16
One-nger scrolling (touch screen only)
Scrolling to the left or the right with one nger moves back and forth through Web browser history.
To scroll, place ngers on the touch screen, and then drag it across the touch screen in a left or right motion.
NOTE: Scrolling speed is controlled by nger speed.
10Chapter 2 Navigating the screen
Page 17
One-nger swipe (touch screen only)
Swiping up with one nger hides or shows your shelf. The shelf contains a list of popular shortcuts to apps so
that you can nd them easily.
To swipe, place your nger on the bottom of the screen, quickly slide your nger up a short distance, and then
lift it.
Two-nger pinch zoom (touch screen only)
Use the two-nger pinch zoom to zoom out or in on images or text.
●Zoom out by placing two ngers apart on the touch screen and then moving your ngers together.
●Zoom in by placing two ngers together on the touch screen and then moving your ngers apart.
Using Touchpad and touch screen gestures11
Page 18
3Using the action keys
Using the action keys
For more information on action keys and keyboard shortcuts, go to https://support.google.com/chromebook/
answer/183101. Select your language at the bottom of the page.
IconKeyDescription
escActivates certain computer functions when pressed in combination with other keys, such
as tabor shift.
BackDisplays the previous page in your browser history.
ForwardDisplays the next page in your browser history.
ReloadReloads your current page.
Full screenOpens your page in full-screen mode.
Display appsDisplays open apps.
NOTE: Pressing this button in conjunction with ctrl takes a screenshot.
Brightness downDecreases the screen brightness incrementally as long as you hold down the key.
Brightness upIncreases the screen brightness incrementally as long as you hold down the key.
MuteMutes speaker sound.
12Chapter 3 Using the action keys
Page 19
IconKeyDescription
Volume downDecreases speaker volume incrementally as long as you hold down the key.
Volume upIncreases speaker volume incrementally as long as you hold down the key.
alt+
alt+
Keyboard backlight
brightness up
Keyboard backlight
brightness down
Increases the keyboard backlight brightness.
Decreases the keyboard backlight brightness.
Using the action keys13
Page 20
4Power and battery
Factory-sealed battery
Users cannot easily replace the battery in this product. Removing or replacing the battery could aect your
warranty coverage. If a battery is no longer holding a charge, contact support. When a battery has reached
the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and
regulations in your area for battery disposal.
Charging the battery
1.Connect the power adapter to the computer.
2.Verify that the battery is charging by checking the AC adapter light. This light is located on the
computer's right side, next to the power connector.
AC adapter lightStatus
WhiteThe AC adapter is connected and the battery is charged.
AmberThe AC adapter is connected and the battery is charging.
OThe computer is using battery power.
3.While the battery is charging, keep the AC adapter connected until the AC adapter light turns white.
14Chapter 4 Power and battery
Page 21
5Printing
Use one of the following methods to print from your computer:
●Print from the Google ChromeTM browser
●Print with Google CloudTM Print web printing service
NOTE: If you use HP Print for Chrome, the printer cannot be registered with Google Cloud Print.
Printing from the Google Chrome browser
To print from the Google Chrome browser, use the HP Print for Chrome app. You can install the HP Print for
Chrome app from the Chrome Web Store. For more information, see the HP website.
1.Go to http://support.hp.com/us-en/document/c04683559?openCLC=true.
2.Select your country.
3.Select your language, and then follow the on-screen instructions.
Printing with Google Cloud Print web printing service
Google Cloud Print web printing service is a free service that allows you to print documents and photos
securely from your computer. For information about prerequisites and steps for using Google Cloud Print, see
the HP website.
1.Go to http://support.hp.com/us-en/document/c02817255?openCLC=true.
2.Select your country.
3.Select your language, and then follow the on-screen instructions.
Printing from the Google Chrome browser15
Page 22
6More HP resources
More HP resources
To locate resources that provide product details, how-to information, and more, use this table.
ResourceContents
Setup Instructions●How to set up the computer
●Help to identify computer components
HP website
To access the latest user guide, go to http://www.hp.com/
support, and follow the instructions to nd your product.
Then select User Guides.
Worldwide support
To get support in your language, go to
http://www.hp.com/support, and select your country.
Safety & Comfort Guide
Go to http://www.hp.com/ergo.
Regulatory, Safety, and Environmental Notices
This guide is provided in the box.
Limited Warranty*
Go to http://www.hp.com/go/orderdocuments.
*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In
some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided
in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you
can write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include your product name, and your name, phone
number, and postal address.
●Support information
●Ordering parts and nding additional help
●Accessories available for the device
●Online chat with an HP technician
●Support telephone numbers
●HP service center locations
●Proper workstation setup
●Guidelines for posture and work habits that increase comfort and
decrease risk of injury
●Electrical and mechanical safety information
●Regulatory and safety information
●Battery disposal information
●Warranty information
16Chapter 6 More HP resources
Page 23
7Electrostatic Discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for example,
the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from ngers or other electrostatic conductors may damage electronic
components.
To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
●If removal or installation instructions direct you to unplug the computer, rst be sure that it is properly
grounded.
●Keep components in their electrostatic-safe containers until you are ready to install them.
●Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
●Use nonmagnetic tools.
●Before handling components, discharge static electricity by touching an unpainted metal surface.
●If you remove a component, place it in an electrostatic-safe container.
17
Page 24
8Accessibility
HP and accessibility
Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reected in
everything HP does. HP strives to create an inclusive environment focused on connecting people to the power
of technology throughout the world.
Finding the technology tools you need
Technology can unleash your human potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology helps increase, maintain, and
improve the functional capabilities of electronic and information technology. For more information, see
Finding the best assistive technology on page 19.
The HP commitment
HP is committed to providing products and services that are accessible for people with disabilities. This
commitment supports the company's diversity objectives and helps ensure that the benets of technology
are available to all.
The HP accessibility goal is to design, produce, and market products and services that can be eectively used
by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive
devices.
To achieve that goal, this Accessibility Policy establishes seven key objectives to guide HP actions. All HP
managers and employees are expected to support these objectives and their implementation in accordance
with their roles and responsibilities:
●Raise the level of awareness of accessibility issues within HP, and provide employees with the training
they need to design, produce, market, and deliver accessible products and services.
●Develop accessibility guidelines for products and services, and hold product development groups
accountable for implementing these guidelines where competitively, technically, and economically
feasible.
●Involve people with disabilities in the development of accessibility guidelines and in the design and
testing of products and services.
●Document accessibility features, and make information about HP products and services publicly
available in an accessible form.
●Establish relationships with leading assistive technology and solution providers.
●Support internal and external research and development that improves assistive technology relevant to
HP products and services.
●Support and contribute to industry standards and guidelines for accessibility.
International Association of Accessibility Professionals (IAAP)
IAAP is a not-for-prot association focused on advancing the accessibility profession through networking,
education, and certication. The objective is to help accessibility professionals develop and advance their
careers and to better enable organizations to integrate accessibility into their products and infrastructure.
18Chapter 8 Accessibility
Page 25
As a founding member, HP joined to participate with other organizations to advance the eld of accessibility.
This commitment supports HP’s accessibility goal of designing, producing, and marketing products and
services that people with disabilities can eectively use.
IAAP will make the profession strong by globally connecting individuals, students, and organizations to learn
from one another. If you are interested in learning more, go to http://www.accessibilityassociation.org to join
the online community, sign up for newsletters, and learn about membership options.
Finding the best assistive technology
Everyone, including people with disabilities or age-related limitations, should be able to communicate,
express themselves, and connect with the world using technology. HP is committed to increasing accessibility
awareness within HP and with our customers and partners. Whether it’s large fonts that are easy on the eyes,
voice recognition that lets you give your hands a rest, or any other assistive technology to help with your
specic situation—a variety of assistive technologies make HP products easier to use. How do you choose?
Assessing your needs
Technology can unleash your potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology (AT) helps increase, maintain,
and improve the functional capabilities of electronic and information technology.
You can choose from many AT products. Your AT assessment should allow you to evaluate several products,
answer your questions, and facilitate your selection of the best solution for your situation. You will nd that
professionals qualied to do AT assessments come from many elds, including those licensed or certied in
physical therapy, occupational therapy, speech/language pathology, and other areas of expertise. Others,
while not certied or licensed, can also provide evaluation information. You will want to ask about the
individual's experience, expertise, and fees to determine if they are appropriate for your needs.
Accessibility for HP products
The following links provide information about accessibility features and assistive technology, if applicable,
included in various HP products. These resources will help you select the specic assistive technology
features and product(s) most appropriate for your situation.
●HP Slate 7 Tablets–Enabling Accessibility Features on Your HP Tablet (Android 4.1/Jelly Bean)
●HP SlateBook PCs–Enabling Accessibility Features (Android 4.3,4.2/Jelly Bean)
●HP Chromebook PCs–Enabling Accessibility Features on Your HP Chromebook or Chromebox (Chrome
OS)
●HP Shopping–peripherals for HP products
If you need additional support with the accessibility features on your HP product, see Contacting support
on page 22.
Additional links to external partners and suppliers that may provide additional assistance:
●Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Oice)
●Google Products accessibility information (Android, Chrome, Google Apps)
HP and accessibility19
Page 26
●Assistive Technologies sorted by impairment type
●Assistive Technology Industry Association (ATIA)
Standards and legislation
Standards
Section 508 of the Federal Acquisition Regulation (FAR) standards was created by the US Access Board to
address access to information and communication technology (ICT) for people with physical, sensory, or
cognitive disabilities. The standards contain technical criteria specic to various types of technologies, as well
as performance-based requirements which focus on functional capabilities of covered products. Specic
criteria cover software applications and operating systems, web-based information and applications,
computers, telecommunications products, video and multimedia, and self-contained closed products.
Mandate 376 – EN 301 549
The EN 301 549 standard was created by the European Union within Mandate 376 as the basis for an online
toolkit for public procurement of ICT products. The standard species the functional accessibility
requirements applicable to ICT products and services, together with a description of the test procedures and
evaluation methodology for each accessibility requirement.
Web Content Accessibility Guidelines (WCAG)
Web Content Accessibility Guidelines (WCAG) from the W3C's Web Accessibility Initiative (WAI) helps web
designers and developers create sites that better meet the needs of people with disabilities or age-related
limitations. WCAG advances accessibility across the full range of web content (text, images, audio, and video)
and web applications. WCAG can be precisely tested, is easy to understand and use, and allows web
developers exibility for innovation. WCAG 2.0 has also been approved as ISO/IEC 40500:2012.
WCAG specically addresses barriers to accessing the web experienced by people with visual, auditory,
physical, cognitive, and neurological disabilities, and by older web users with accessibility needs. WCAG 2.0
provides characteristics of accessible content:
●Perceivable (for instance, by addressing text alternatives for images, captions for audio, adaptability of
presentation, and color contrast)
●Operable (by addressing keyboard access, color contrast, timing of input, seizure avoidance, and
navigability)
●Understandable (by addressing readability, predictability, and input assistance)
●Robust (for instance, by addressing compatibility with assistive technologies)
Legislation and regulations
Accessibility of IT and information has become an area of increasing legislative importance. The following
links provide information about key legislation, regulations, and standards.
●United States
●Canada
●Europe
●Australia
●Worldwide
20Chapter 8 Accessibility
Page 27
Useful accessibility resources and links
The following organizations might be good resources for information about disabilities and age-related
limitations.
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP
assumes no responsibility for information or contacts you encounter on the Internet. Listing on this page
does not imply endorsement by HP.
Organizations
●American Association of People with Disabilities (AAPD)
●The Association of Assistive Technology Act Programs (ATAP)
●Hearing Loss Association of America (HLAA)
●Information Technology Technical Assistance and Training Center (ITTATC)
●Lighthouse International
●National Association of the Deaf
●National Federation of the Blind
●Rehabilitation Engineering & Assistive Technology Society of North America (RESNA)
●Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI)
●W3C Web Accessibility Initiative (WAI)
Educational institutions
●California State University, Northridge, Center on Disabilities (CSUN)
●University of Wisconsin - Madison, Trace Center
●University of Minnesota computer accommodations program
Other disability resources
●ADA (Americans with Disabilities Act) Technical Assistance Program
●ILO Global Business and Disability network
●EnableMart
●European Disability Forum
●Job Accommodation Network
●Microsoft Enable
HP links
Our contact webform
HP comfort and safety guide
HP public sector sales
Useful accessibility resources and links21
Page 28
Contacting support
NOTE: Support is in English only.
●Customers who are deaf or hard of hearing who have questions about technical support or accessibility
of HP products:
–Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain
Time.
●Customers with other disabilities or age-related limitations who have questions about technical support
or accessibility of HP products, choose one of the following options:
–Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
–Complete the Contact form for people with disabilities or age-related limitations.