HP Chromebook User Manual
HP Chromebook 14-q020nr
Bigger screen. Faster HP Chromebook.
Open your sleek, next-generation Chromebook to get
online, fast. You can access your favorite websites
and Google Chrome apps on the 14-inch diagonal HD
display in seconds.
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About model 14-q020nr
Connect to your favorite websites and Google Chrome apps in seconds—in style.
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Key specifications
•
Chrome OS™
• Intel® Celeron® 2955U Processor
• 14.0-inch diagonal HD
• Product weight: 4.19 lb
• Up to 9 hours of battery life
• On-board 2GB 1600MHz DDR3L SDRAM
• 16GB solid-state drive
• Intel® HD graphics
• Full-size island-style keyboard
• 2x2 802.11a/b/g/n WLAN and Bluetooth®
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BrightView LED-backlit display (1366 x 768)
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Product highlights
• Display: Websites and apps really pop on this Chromebook’s 14-inch diagonal HD
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display.
• Design: Take this Chromebook anywhere, thanks to a compact design.
• Solid State Drive: Boot up or wake up quickly. Thanks to a solid-state drive (SSD) and
• HP TrueVision HD Webcam: Capture all the details with vibrant clarity. Enjoy a more
• Chrome experience: Take your web experience to new heights with fun and exciting
• 100GB Google Cloud Storage: Work and play from anywhere with Google Cloud
cloud storage, you can get to all your favorite stuff faster.
dynamic web chat experience, thanks to the HP TrueVision HD Webcam.
Google Chrome apps. Immerse yourself in intuitive tools for work and play.
Storage. Securely store up to 100GB of your files and content in the cloud, and keep
them available wherever you want to work and play.
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Energy efficiency your way
HP is committed to global citizenship and environmental responsibility. Do the
environment—and your wallet—a favor when you use the HP Chromebook that meets
strict energy-efficiency and helps reduce your carbon footprint.
•
ENERGY STAR® Qualified
• EPEAT® Silver registered
• Low Halogen
• Mercury-free display backlights
• Arsenic-free display glass
• All HP computing products are delivered by SmartWay carriers.
• Recycled Packaging
• Eligible for free recycling or cash back through HP’s Planet Partners Recycling
and Consumer Buyback programs (www.hp.com/go/easybuyback)
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Here to keep you happy
HP Total Care provides award-winning 24x7 service and support in the U.S. and normal
business hours for Canada and Latin America. To learn more, visit
www.hp.com/go/totalcare.
During your limited warranty period, enjoy:
• 24x7 technical assistance via on-line chat, e-mail, HP Support Forum or HP
Total Care.
• Parts and labor coverage, including customer-replaceable parts, return of equipment to
HP, and authorized service provider options.
• Toll-free technical and limited software support in English, French or Spanish at
1.800.474.6836.
In addition, and at no charge, you get lifetime access to HP’s Support Forum in English,
French or Spanish at www.hp.com/go/supportforum and HP Support Assistant, a free
self-help tool that’s built right into Windows based PC’s.
HP also offers a variety of enhanced services and options both in and out of warranty to
give you peace of mind and extend the coverage on your pc. Visit www.hp.com/totalcare
for details.
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HP Chromebook 14-q020nr
Specifications
Operating System • Chrome OS™
Processor • Intel® Celeron® 2955U Processor
Processor Speed • 1.4GHz
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Processor Cache • 2MB L3 Cache
Memory • On-board 2GB 1600MHz DDR3L SDRAM
Video Graphics • Intel® HD graphics
Hard Drive • 16GB solid-state drive
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Finish and Features • HP satin sparkle imprint finish in ocean turquoise
• Front-facing HP TrueVision HD Webcam with integrated
digital microphone
Display • 14.0-inch diagonal HD
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(1366 x 768)
Wireless Option • 2x2 802.11a/b/g/n WLAN and Bluetooth®
Digital Media • Multi-format digital media card reader for Secure Digital
cards
Audio • Dual speakers
Keyboard • Full-size island-style keyboard
Pointing Device • HP Imagepad supporting multi-touch gestures without
on/off button.
External Notebook
Ports
• 2 SuperSpeed USB 3.0
• 1 Universal Serial Bus (USB) 2.0
• 1 HDMI
• 1 Headphone-out/microphone-in combo jack
Dimensions • Unpackaged: 0.81 in (H) x 13.56 in (W) x 9.44 in (D)
• Packaged: 18.90 in (L) x 3.1 in (W) x 13.6 in (D)
Weight • Unpackaged: 4.19 lb
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• Packaged: 6.06 lb
Security • Kensington® MicroSaver lock slot
• Power-on password
• Accepts 3rd party security lock devices
Power • 65W AC adapter
• 4-cell 51WHr 7 Ah lithium-ion polymer battery
Battery Life • Up to 9 hours
Warranty and
Support
• 1-Year Limited Hardware Warranty with Toll-Free
Support
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• 1-Year Free Hardware Technical Support
• 30-Days Free Limited Software Support with 1-Year
(from date of purchase) with Product Registration.
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BrightView LED-backlit display
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Software
Productivity and
Tools
• Free 100GB two-year cloud storage with Google
Drive-save, access and share your photos, videos and
files anywhere!
Additional Information
Product Number
Ad Embargo Date
UPC Code • 888182131398
Country of Origin • China
Tariff Number
Pallet Information
Battery Regulatory
Data
F0H00UA#ABA
•
11/10/2013
•
8471300000
•
Dimensions: 47.2 in (L) x 39.4 in (W) x 46.0 in (D)
•
• Total weight: 543.0 lb
• Layers: 3
• Products per layer: 28
• Transportation or storage regulations: Y
• UN# and proper shipping name: UN3481 - Lithium ion
batteries packed with equipment
• Number of batteries: 1
• Primary Battery Regulated Material: 280g
• Primary Battery Watt Hours: 51
• Applicable CPSC Regulations: N
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Learn more at hp.com
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Intel’s numbering is not a measurement of higher performance. Dual-core/multi-core is a new technology designed to improve performance of certain software products. Not all customers or software applications will
necessarily benefit from use of this technology.
speed of the processor. Other factors besides clock speed may impact system and application performance.
memory for video performance. System memory dedicated to video performance is not available for other use by other programs.
its proprietor and used by Hewlett-Packard Company under license.
select countries. Program may not be available in your area. Check www.hp.com/go/recycling to see if HP offers free recycling in your area.
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Wireless access point and Internet service required and not included.
supported during normal business hours.
system with power management capabilities, such as Windows 8 or Chrome.
product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage. See
www.bapco.com for additional details.
the extra storage will be revoked. In order to redeem this offer, you will need to be on Chrome OS 23 or later Internet access is required and sold separately. Actual product may vary from image shown on datasheet. ©2013
Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing shall be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. All other trademarks are
property of their respective owners. 10/3_r6 jr
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For hard drives, GB = 1 billion bytes. Actual formatted capacity is less. Up to 35GB of hard drive is reserved for system recovery software.
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EPEAT® Silver registered models of this product are available where HP registers consumer desktop and/or notebook computers.
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External power supplies, power cords, cables and peripherals are not Low Halogen. Service parts obtained after purchase may not be Low Halogen.
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Weight and system dimensions may fluctuate due to configuration and manufacturing variances.
Internet connection required for updating and connecting to HP Support.
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Designation based on actions to reduce transportation-related emissions.
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Internet access required and not included.
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Wireless access point required and not included.
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High-definition (HD) content is required to view high definition images.
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This offer is tied to this device and is non-transferable. If this device is returned,
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Shared video memory (UMA) uses part of the total system
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24x7 support available only in North America. Rest of world is
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Battery life will vary depending on numerous factors including
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GHz refers to internal clock
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Bluetooth® is a trademark owned by
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Free recycling in
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Requires an operating
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