HP Apollo z70 Maintenance And Service Manual

HPE Apollo z70 Chassis Maintenance and Service Guide

Abstract

This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.

Part Number: P03102-002
Published: July 2019
Edition: 2

©

Copyright 2018–2019 Hewlett Packard Enterprise Development LP

Notices

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard
Enterprise products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett
Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use,
or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software
Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise
website.

Acknowledgments

AMI® and MegaRAC® are trademarks of American Megatrend Incorporation.

Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

Contents

Illustrated parts catalog.............................................................................. 6

Mechanical components......................................................................................................................6

Access panel spare part........................................................................................................... 6

PDB air baffle spare part.......................................................................................................... 7

PDB pass-through board bracket spare part............................................................................ 7

Drive bay bezel spare part........................................................................................................7

Front bezel spare part...............................................................................................................7

Miscellaneous blank spare parts.............................................................................................. 7

System components............................................................................................................................8

Drive backplane spare part.......................................................................................................8

Fan spare part.......................................................................................................................... 9

RPS link board spare part.........................................................................................................9

Power distribution board spare part..........................................................................................9

PDB pass-through board spare part.........................................................................................9

Power supply spare part...........................................................................................................9

Rack ear assembly spare parts................................................................................................ 9

Server node power cable spare parts.....................................................................................10

Drive backplane to PDB power cable spare part.................................................................... 10

Fan power cable spare part....................................................................................................10

Miscellaneous chassis cable spare kit....................................................................................10

Power cord spare part.............................................................................................................11

Server options....................................................................................................................................11

Customer self repair..................................................................................12

Removal and replacement procedures....................................................21

Safety considerations........................................................................................................................ 21

Electrostatic discharge............................................................................................................21

Symbols on equipment........................................................................................................... 21

Rack warnings and cautions...................................................................................................22

Server warnings and cautions................................................................................................ 23

Preparation procedures.....................................................................................................................24

Power up the server................................................................................................................24

Power down the server...........................................................................................................24

Remove the server................................................................................................................. 25

Remove the chassis from the rack......................................................................................... 26

Removing and replacing the front bezel............................................................................................27

Removing and replacing an LFF hot-plug drive.................................................................................28

Removing and replacing an LFF drive blank.....................................................................................28

Removing and replacing a Flexible Slot power supply...................................................................... 29

Removing and replacing the RCM module........................................................................................31

Removing and replacing the server blank......................................................................................... 32

Removing and replacing a power supply blank.................................................................................33

Removing and replacing the access panel........................................................................................34

Removing and replacing a fan...........................................................................................................34

3

Diagnostic tools.........................................................................................36

Product QuickSpecs..........................................................................................................................36

AMI MegaRAC SP-X GUI..................................................................................................................36

AMI Aptio Setup Utility.......................................................................................................................36

Launching the Embedded UEFI Shell ....................................................................................36

USB support...................................................................................................................................... 37

External USB support............................................................................................................. 37

Component identification......................................................................... 38

System components..........................................................................................................................38

Front panel components....................................................................................................................38

1U system front panel components........................................................................................ 38

2U system front panel components........................................................................................ 39

Chassis serial number information pull tab.............................................................................39

Front panel LEDs and buttons...........................................................................................................39

Chassis UID LED....................................................................................................................40

Remotely toggling the server UID LED on and off....................................................... 41

Rear panel components.................................................................................................................... 41

1U system rear panel components......................................................................................... 41

2U system rear panel components......................................................................................... 42

Power supply LED.............................................................................................................................43

Fans...................................................................................................................................................43

Fan bay numbering.................................................................................................................44

Fan mode behavior.................................................................................................................44

Drive bay numbering......................................................................................................................... 44

1U system drive bay numbering............................................................................................. 44

2U system drive bay numbering............................................................................................. 44

Low profile LFF drive LED definitions................................................................................................45

RCM module ports.............................................................................................................................46

RCM module LEDs............................................................................................................................47

Cabling........................................................................................................48

Cabling guidelines............................................................................................................................. 48

Front I/O cabling................................................................................................................................49

Server node power cabling................................................................................................................50

1U server node power cabling................................................................................................50

2U server node power cabling................................................................................................50

Drive power cabling...........................................................................................................................51

Fan cabling........................................................................................................................................51

Fan signal cabling...................................................................................................................51

Fan power cabling.................................................................................................................. 52

PDB pass-through cabling ................................................................................................................52

RCM internal cabling......................................................................................................................... 53

Specifications............................................................................................ 54

Environmental specifications.............................................................................................................54

Mechanical specifications..................................................................................................................54

Power supply specifications.............................................................................................................. 55

HPE 1600W Flex Slot Platinum Hot-plug Low Halogen Power Supply.................................. 55

4

Websites.....................................................................................................56

Support and other resources................................................................... 57

Accessing Hewlett Packard Enterprise Support................................................................................ 57

Accessing updates............................................................................................................................ 57

HPE Proactive Care service..............................................................................................................58

Warranty information......................................................................................................................... 58

Regulatory information...................................................................................................................... 58

Documentation feedback...................................................................................................................59

Acronyms and abbreviations................................................................... 60

5

Illustrated parts catalog

Mechanical components

Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website:

http://www.hpe.com/info/partssurfer

Item Description

1 Access panel spare part on page 6

2 PDB air baffle spare part on page 7

3 PDB pass-through board bracket spare part on page 7

4 Power supply blank spare part

5 Server blank spare part

6 Drive bay bezel spare part on page 7

7 Front bezel spare part on page 7

8 LFF drive blank spare part

Access panel spare part

Customer self repair on page 12: Mandatory

Description Spare part number

Access panel P05645-001

6 Illustrated parts catalog

For more information on the removal and replacement procedures, see Removing and replacing the

access panel on page 34.

PDB air baffle spare part

Customer self repair on page 12: No

Description Spare part number

PDB air baffle P05648-001

1

The P05648-001 spare kit contain multiple component spares. Only the PDB air baffle (PN 874496-001) is used in this
chassis.

PDB pass-through board bracket spare part

Customer self repair on page 12: No

Description Spare part number

PDB pass-through board bracket P06174-001

Drive bay bezel spare part

Customer self repair on page 12: No

1

Description Spare part number

Drive bay bezel P07299-001

Front bezel spare part

Customer self repair on page 12: Mandatory

Description Spare part number

Front bezel 875065-001

For more information on the removal and replacement procedures for the front bezel, see Removing and

replacing the front bezel on page 27.

Miscellaneous blank spare parts

Customer self repair on page 12: Mandatory

Description Spare part number

LFF drive blank 827363-001

Server blank spare part P05646-001

Power supply blank 878415-001

For more information on the removal and replacement procedures for the LFF drive blank, see Removing
and replacing an LFF drive blank on page 28.

For more information on the removal and replacement procedures for the server blank, see Removing and
replacing the server blank on page 32.

Illustrated parts catalog 7

For more information on the removal and replacement procedures for the power supply blank, see Removing

and replacing a power supply blank on page 33.

System components

Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website:

http://www.hpe.com/info/partssurfer

Item Description

1 Drive backplane spare part on page 8

2 Fan spare part on page 9

3 RPS link board spare part on page 9

4 Power distribution board spare part on page 9

5 PDB pass-through board spare part on page 9

6 Power supply spare part on page 9

7 Right rack ear assembly spare part

8 Left rack ear assembly spare part

9 Server node power cable spare parts on page 10*

10 Drive backplane to PDB power cable spare part on page 10*

11 Fan power cable spare part on page 10*

12 Miscellaneous chassis cable spare kit on page 10*

13 Power cord spare part on page 11*

* Not shown

Drive backplane spare part

Customer self repair on page 12: No

8 Illustrated parts catalog

Description Spare part number

Drive backplane 800357-001

Fan spare part

Customer self repair on page 12: Mandatory

Description Spare part number

Fan 808849-001

For more information on the removal and replacement procedures, see Removing and replacing a fan on
page 34.

RPS link board spare part

Customer self repair on page 12: No

Description Spare part number

RPS link board 800375-001

Power distribution board spare part

Customer self repair on page 12: No

Description Spare part number

Power distribution board P06173-001

PDB pass-through board spare part

Customer self repair on page 12: No

Description Spare part number

PDB pass-through board 800356-001

Power supply spare part

Customer self repair on page 12: Mandatory

Description Spare part number

HPE 1600 W Flexible Slot Platinum Plus Hot-plug
Low Halogen Power Supply

For more information on the removal and replacement procedures, see Removing and replacing a Flexible
Slot power supply on page 29.

863373-001

Rack ear assembly spare parts

Customer self repair on page 12: No

Illustrated parts catalog 9

Description Spare part number

Left rack ear assembly 808850-001

Right rack ear assembly 735993-001

Server node power cable spare parts

Customer self repair on page 12: No

Description Spare part number

• For 1U system: Power cable for server nodes 1
and 2

• For 2U system: Power cable for server node 1

• For 1U system: Power cable for server nodes 3
and 4

• For 2U system: Power cable for server node 3

P05644-001

P05643-001

Drive backplane to PDB power cable spare part

Customer self repair on page 12: No

Description Spare part number

Drive backplane to PDB power cable

1

The 808851-001 spare kit contain multiple cable spares. Only the drive power cable (PN 799937-001) is used in this
chassis.

808851-001

Fan power cable spare part

1

Customer self repair on page 12: No

Description Spare part number

Fan power cables 808848-001

Miscellaneous chassis cable spare kit

Customer self repair on page 12: No

Description Spare part number

• Front I/O cables (PN 799938-001)

• PDB to pass-through board cable (PN 799934-001)

• RCM FFC (PN 799933-001)

• RCM connector cover (PN 820951-001)

10 Illustrated parts catalog

811569-001

1

1

The 811569-001 spare kit contain multiple component spares. Only the components listed in this table are used in this
chassis.

Power cord spare part

Customer self repair on page 12: Mandatory

Description Spare part number

Power cord 142258-002

Server options

Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website:

http://www.hpe.com/info/partssurfer

Customer self repair on page 12: Mandatory

Description

RCM module spare part 800361-001

For more information on the removal and replacement procedures, see Removing and replacing the RCM

module on page 31.

Spare part number

Illustrated parts catalog 11

Customer self repair

Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize
repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis
period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners)
identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship
that part directly to you for replacement. There are two categories of CSR parts:

• Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard Enterprise

to replace these parts, you will be charged for the travel and labor costs of this service.

• Optional—Parts for which customer self repair is optional. These parts are also designed for customer

self repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or
may not be additional charges, depending on the type of warranty service designated for your product.

NOTE: Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to satisfy
the customer warranty, Hewlett Packard Enterprise requires that an authorized service provider replace the
part. These parts are identified as "No" in the Illustrated Parts Catalog.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery.
Same day or four-hour delivery may be offered at an additional charge where geography permits. If
assistance is required, you can call the Hewlett Packard Enterprise Support Center and a technician will help
you over the telephone. Hewlett Packard Enterprise specifies in the materials shipped with a replacement
CSR part whether a defective part must be returned to Hewlett Packard Enterprise. In cases where it is
required to return the defective part to Hewlett Packard Enterprise, you must ship the defective part back to
Hewlett Packard Enterprise within a defined period of time, normally five (5) business days. The defective part
must be returned with the associated documentation in the provided shipping material. Failure to return the
defective part may result in Hewlett Packard Enterprise billing you for the replacement. With a customer self
repair, Hewlett Packard Enterprise will pay all shipping and part return costs and determine the courier/carrier
to be used.

For more information about the Hewlett Packard Enterprise CSR program, contact your local service provider.
For the North American program, go to the Hewlett Packard Enterprise CSR website.

Parts only warranty service

Your Hewlett Packard Enterprise Limited Warranty may include a parts only warranty service. Under the terms
of parts only warranty service, Hewlett Packard Enterprise will provide replacement parts free of charge.

For parts only warranty service, CSR part replacement is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.

Réparation par le client (CSR)

Les produits Hewlett Packard Enterprise comportent de nombreuses pièces CSR (Customer Self Repair =
réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces
défectueuses. Si pendant la période de diagnostic, Hewlett Packard Enterprise (ou ses partenaires ou
mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, Hewlett
Packard Enterprise vous l'envoie directement. Il existe deux catégories de pièces CSR :

• Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à

Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du
service vous seront facturés.

• Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également

conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à

12 Customer self repair

Hewlett Packard Enterprise de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon
le type de garantie applicable à votre produit.

REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client
d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise exige
que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la
mention "Non" dans le Catalogue illustré.

Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre
situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour
même ou dans les 4 heures, celle-ci vous sera facturée. Pour toute assistance, appelez le Centre
d’assistance Hewlett Packard Enterprise pour qu’un technicien vous aide au téléphone Dans les documents
envoyés avec la pièce de rechange CSR, Hewlett Packard Enterprise précise s'il est nécessaire de lui
retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq
(5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne
retournez pas la pièce défectueuse, Hewlett Packard Enterprise se réserve le droit de vous facturer les coûts
de remplacement. Dans le cas d'une pièce CSR, Hewlett Packard Enterprise supporte l'ensemble des frais
d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser.

Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre Mainteneur
Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web Hewlett

Packard Enterprise.

Service de garantie "pièces seules"

Votre garantie limitée Hewlett Packard Enterprise peut inclure un service de garantie "pièces seules". Dans
ce cas, les pièces de rechange fournies par Hewlett Packard Enterprise ne sont pas facturées.

Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez à
Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service
vous seront facturés.

Riparazione da parte del cliente

Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i
prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono essere riparati
direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica Hewlett Packard Enterprise (o
un centro di servizi o di assistenza Hewlett Packard Enterprise) identifica il guasto come riparabile mediante
un ricambio CSR, Hewlett Packard Enterprise lo spedirà direttamente al cliente per la sostituzione. Vi sono
due categorie di parti CSR:

• Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la

riparazione ad Hewlett Packard Enterprise, deve sostenere le spese di spedizione e di manodopera per il
servizio.

• Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti

progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad Hewlett Packard Enterprise,
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.

NOTA: alcuni componenti Hewlett Packard Enterprise non sono progettati per la riparazione da parte del
cliente. Per rispettare la garanzia, Hewlett Packard Enterprise richiede che queste parti siano sostituite da un
centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti.

In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno
lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo
solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di
supporto tecnico Hewlett Packard Enterprise. Nel materiale fornito con una parte di ricambio CSR, Hewlett
Packard Enterprise specifica se il cliente deve restituire dei component. Qualora sia richiesta la resa ad
Hewlett Packard Enterprise del componente difettoso, lo si deve spedire ad Hewlett Packard Enterprise entro
un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il componente difettoso deve

Customer self repair 13

essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione
del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso
di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e
sceglie il corriere/vettore da utilizzare.

Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di assistenza
di zona. Per il programma in Nord America fare riferimento al sito Web.

Servizio di garanzia per i soli componenti

La garanzia limitata Hewlett Packard Enterprise può includere un servizio di garanzia per i soli componenti.
Nei termini di garanzia del servizio per i soli componenti, Hewlett Packard Enterprise fornirà gratuitamente le
parti di ricambio.

Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da
parte del cliente. Se il cliente invece richiede la sostituzione ad Hewlett Packard Enterprise dovrà sostenere le
spese di spedizione e di manodopera per il servizio.

Customer Self Repair

Hewlett Packard Enterprise Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten
zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn Hewlett
Packard Enterprise (oder ein Hewlett Packard Enterprise Servicepartner) bei der Diagnose feststellt, dass das
Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen Hewlett Packard Enterprise dieses
Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:

• Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den

Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.

• Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für

Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard
Enterprise vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt
vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.

HINWEIS: Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.

CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert.
Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen
Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das Hewlett Packard Enterprise Support Center
anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien von Hewlett Packard
Enterprise, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an
Hewlett Packard Enterprise zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an
Hewlett Packard Enterprise zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun,
in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen
Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das
defekte Teil nicht zurückschicken, kann Hewlett Packard Enterprise Ihnen das Ersatzteil in Rechnung stellen.
Im Falle von Customer Self Repair kommt Hewlett Packard Enterprise für alle Kosten für die Lieferung und
Rücksendung auf und bestimmt den Kurier-/Frachtdienst.

Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten Sie
von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der

Hewlett Packard Enterprise Website unter.

14 Customer self repair

Parts-only Warranty Service (Garantieservice ausschließlich für Teile)

Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service
(Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt
Hewlett Packard Enterprise Ersatzteile kostenlos zur Verfügung.

Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch
dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten
für diesen Service berechnet.

Reparaciones del propio cliente

Los productos de Hewlett Packard Enterprise incluyen muchos componentes que el propio usuario puede
reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor
flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de
diagnóstico, Hewlett Packard Enterprise (o los proveedores o socios de servicio de Hewlett Packard
Enterprise) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR,
Hewlett Packard Enterprise le enviará dicho componente directamente para que realice su sustitución. Los
componentes CSR se clasifican en dos categorías:

• Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett

Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los
gastos de desplazamiento y de mano de obra de dicho servicio.

• Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes también

están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que Hewlett
Packard Enterprise realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo
de servicio de garantía correspondiente al producto.

NOTA: Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser
reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone como
condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos
componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.

Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su
destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en el
mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al Centro de
asistencia técnica de Hewlett Packard Enterprise y recibirá ayuda telefónica por parte de un técnico. Con el
envío de materiales para la sustitución de componentes CSR, Hewlett Packard Enterprise especificará si los
componentes defectuosos deberán devolverse a Hewlett Packard Enterprise. En aquellos casos en los que
sea necesario devolver algún componente a Hewlett Packard Enterprise, deberá hacerlo en el periodo de
tiempo especificado, normalmente cinco días laborables. Los componentes defectuosos deberán devolverse
con toda la documentación relacionada y con el embalaje de envío. Si no enviara el componente defectuoso
requerido, Hewlett Packard Enterprise podrá cobrarle por el de sustitución. En el caso de todas sustituciones
que lleve a cabo el cliente, Hewlett Packard Enterprise se hará cargo de todos los gastos de envío y
devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.

Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett Packard
Enterprise, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para
Norteamérica, visite la página web de Hewlett Packard Enterprise CSR.

Servicio de garantía exclusivo de componentes

La garantía limitada de Hewlett Packard Enterprise puede que incluya un servicio de garantía exclusivo de
componentes. Según las condiciones de este servicio exclusivo de componentes, Hewlett Packard Enterprise
le facilitará los componentes de repuesto sin cargo adicional alguno.

Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por
parte del usuario (CSR). Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos

Customer self repair 15

componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho
servicio.

Customer Self Repair

Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor de
reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen
groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als Hewlett Packard
Enterprise (of een Hewlett Packard Enterprise Service Partner) bij de diagnose vaststelt dat de reparatie kan
worden uitgevoerd met een CSR-onderdeel, verzendt Hewlett Packard Enterprise dat onderdeel rechtstreeks
naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee categorieën CSR-onderdelen:

• Verplicht—Onderdelen waarvoor reparatie door de klant verplicht is. Als u Hewlett Packard Enterprise

verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in
rekening gebracht.

• Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn

ontworpen voor reparatie door de klant. Als u echter Hewlett Packard Enterprise verzoekt deze
onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk
van het type garantieservice voor het product.

OPMERKING: Sommige Hewlett Packard Enterprise onderdelen zijn niet ontwikkeld voor reparatie door de
klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner
worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met
"Nee".

Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie is gewenst, belt u het Hewlett Packard
Enterprise Support Center om via de telefoon ondersteuning van een technicus te ontvangen. Hewlett
Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel
aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte onderdeel aan Hewlett Packard
Enterprise moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode,
gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise. Het defecte onderdeel moet met
de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het
defecte onderdeel niet terugzendt, kan Hewlett Packard Enterprise u voor het vervangende onderdeel kosten
in rekening brengen. Bij reparatie door de klant betaalt Hewlett Packard Enterprise alle verzendkosten voor
het vervangende en geretourneerde onderdeel en kiest Hewlett Packard Enterprise zelf welke koerier/
transportonderneming hiervoor wordt gebruikt.

Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma
van Hewlett Packard Enterprise. Informatie over Service Partners vindt u op de Hewlett Packard Enterprise

website.

Garantieservice "Parts Only"

Het is mogelijk dat de Hewlett Packard Enterprise garantie alleen de garantieservice "Parts Only" omvat.
Volgens de bepalingen van de Parts Only garantieservice zal Hewlett Packard Enterprise kosteloos
vervangende onderdelen ter beschikking stellen.

Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u Hewlett Packard
Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en
arbeidsloon in rekening gebracht

Reparo feito pelo cliente

Os produtos da Hewlett Packard Enterprise são projetados com muitas peças para reparo feito pelo cliente
(CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com
defeito. Se, durante o período de diagnóstico, a Hewlett Packard Enterprise (ou fornecedores/parceiros da

16 Customer self repair

Hewlett Packard Enterprise) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a Hewlett
Packard Enterprise enviará a peça diretamente ao cliente. Há duas categorias de peças CSR:

• Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard

Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

• Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o

reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua, pode
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao
produto.

OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo
cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado
substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.

Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o
pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser
feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico
da Hewlett Packard Enterprise para que um técnico o ajude por telefone. A Hewlett Packard Enterprise
especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida
à Hewlett Packard Enterprise. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à
Hewlett Packard Enterprise, você deverá enviar a peça com defeito de volta para a Hewlett Packard
Enterprise dentro do período de tempo definido, normalmente em 5 (cinco) dias úteis. A peça com defeito
deve ser enviada com a documentação correspondente no material de transporte fornecido. Caso não o faça,
a Hewlett Packard Enterprise poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a
Hewlett Packard Enterprise paga todas as despesas de transporte e de devolução da peça e determina a
transportadora/serviço postal a ser utilizado.

Para obter mais informações sobre o programa de reparo feito pelo cliente da Hewlett Packard Enterprise,
entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da

Hewlett Packard Enterprise.

Serviço de garantia apenas para peças

A garantia limitada da Hewlett Packard Enterprise pode incluir um serviço de garantia apenas para peças.
Segundo os termos do serviço de garantia apenas para peças, a Hewlett Packard Enterprise fornece as
peças de reposição sem cobrar nenhuma taxa.

No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

Customer self repair 17

18 Customer self repair

Customer self repair 19

20 Customer self repair

Removal and replacement procedures

Safety considerations

Before performing service procedures, review all the safety information.

Electrostatic discharge

Be aware of the precautions you must follow when setting up the system or handling components. A
discharge of static electricity from a finger or other conductor may damage system boards or other static­sensitive devices. This type of damage may reduce the life expectancy of the system or component.

To prevent electrostatic damage:

• Avoid hand contact by transporting and storing products in static-safe containers.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.

• Place parts on a grounded surface before removing them from their containers.

• Avoid touching pins, leads, or circuitry.

• Always be properly grounded when touching a static-sensitive component or assembly. Use one or more

of the following methods when handling or installing electrostatic-sensitive parts:

◦ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist

straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To
provide proper ground, wear the strap snug against the skin.

◦ Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when

standing on conductive floors or dissipating floor mats.

◦ Use conductive field service tools.

◦ Use a portable field service kit with a folding static-dissipating work mat.

If you do not have any of the suggested equipment for proper grounding, have an authorized reseller
install the part.

For more information on static electricity or assistance with product installation, contact an authorized reseller.

Symbols on equipment

The following symbols might be found on the equipment to indicate the presence of potentially hazardous
conditions.

This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

This symbol indicates the presence of electric shock hazards. The area contains no user
or field serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure.

Removal and replacement procedures 21

This symbol on an RJ-45 receptacle indicates a network interface connection.

WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not
plug telephone or telecommunications connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool
before touching.

This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the equipment, observe
local occupational health and safety requirements and guidelines for manual material
handling.

These symbols, on power supplies or systems, indicate that the equipment is supplied by
multiple sources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords to
disconnect power from the system completely.

Rack warnings and cautions

WARNING: When all components are removed, the system weighs 17.21 kg (37.94 lb). When all

components are installed, the system can weigh up to 22.65 kg (49.94 lb).

Before configuring your rack solution, be sure to check the rack manufacturer weight limits and
specifications. Failure to do so can result in physical injury or damage to the equipment and the facility.

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

• The rack has anti-tip measures in place. Such measures include floor-bolting, anti-tip feet, ballast, or
a combination as specified by the rack manufacturer and applicable codes.

• The leveling jacks (feet) are extended to the floor.

• The full weight of the rack rests on the leveling jacks (feet).

• The stabilizing feet are attached to the rack if it is a single-rack installation.

• The racks are coupled together in multiple rack installations.

22 Removal and replacement procedures

WARNING: The chassis is heavy. To reduce the risk of personal injury or damage to the equipment, do

the following:

• Observe local occupational health and safety requirements and guidelines for manual material
handling.

• Get help to lift and stabilize the product during installation or removal, especially when the product is
not fastened to the rails. The chassis weighs more than 17.21 kg (37.94 lb), so at least two people
must lift the chassis into the rack together. An additional person may be required to help align the
chassis if the chassis is installed higher than chest level.

• Use caution when installing the chassis into or removing the chassis from the rack.

• Adequately stabilized the chassis before extending a component outside the rack. Extend only one
component at a time. The rack might become unstable if more than one component is extended.

• Do not stack anything on top of rail-mounted component or use it as a work surface when extended
from the rack.

WARNING: The rack rails form only a shelf for the chassis to rest on. The chassis is not attached to the
rails by any other means. Slipping and falling chassis will cause bodily injury or damage the chassis, so
use extreme care when pulling the chassis out from the rack. Hewlett Packard Enterprise is not
responsible for any injury or damage caused by the mishandling of the chassis.

CAUTION: Before installing the system into a rack, be sure to properly scope the limitations of the rack.
Before proceeding with the installation, consider the following:

• You must fully understand the static and dynamic load carrying capacity of the rack and be sure that
it can accommodate the maximum weight of the system.

• Be sure sufficient clearance exists for cabling, installation and removal of the system, and movement
of the rack doors.

CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install
the heaviest item first, and continue to populate the rack from the bottom to the top.

Server warnings and cautions

WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,

disconnect the power cord to remove power from the server. Pressing the Power On/Standby button
does not shut off system power completely. Portions of the power supply and some internal circuitry
remain active until AC power is removed.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.

WARNING: To reduce the risk of electric shock or damage to the equipment:

• Never reach inside the chassis while the system is powered up.

• Perform service on system components only as instructed in the user documentation.

Removal and replacement procedures 23

CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating
UPS. This device protects the hardware from damage caused by power surges and voltage spikes and
keeps the server in operation during a power failure.

CAUTION: To prevent damage to electrical components, properly ground the server before beginning
any installation procedure. Improper grounding can cause electrostatic discharge.

CAUTION: To avoid data loss, Hewlett Packard Enterprise recommends that you back up all server data
before installing or removing a hardware option, or performing a server maintenance or troubleshooting
procedure.

CAUTION: To prevent improper airflow and insufficient cooling that can lead to thermal damage,
observe the following:

• Do not operate the chassis without the access panel, baffles, or blanks installed.

• Do not operate the server without the baffles, expansion slot covers, or blanks installed.

Preparation procedures

Power up the server

The chassis firmware initiates an automatic power-up sequence when the servers are installed. If the default
setting is changed, use one of the following methods to power up each server:

Procedure

• Select a power up action in the AMI MegaRAC SP-X GUI.

• Press and release the Power On/Standby button.

When the server goes from standby mode to full power mode, the power LED changes from amber to green.

Power down the server

IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

Prerequisites

Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.

Procedure

• Press and release the Power On/Standby button.

This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.

• Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby
mode.

This method forces the server to enter standby mode without properly exiting applications and the OS. If
an application stops responding, you can use this method to force a shutdown.

• Select a power down action in the AMI MegaRAC SP-X GUI.

24 Removal and replacement procedures

This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.

Before proceeding, verify that the server is in standby mode by observing that the power LED is amber.

Remove the server

CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all bays

are populated with a component or a blank.

CAUTION: To avoid damage to the server or server blank:

• Always support the bottom of the server or server blank when removing it from the chassis.

• Do not use the release lever to carry the server or server blank.

Procedure

1. Back up all server data.

2.

Power down the server on page 24.

3. Disconnect all peripheral cables from the server.

4. Loosen the release lever thumbscrew.

5. Open the release lever.

6. Use the release lever to pull the server out of the chassis.

• 1U server

• 2U server

Removal and replacement procedures 25

Remove the chassis from the rack

Prerequisites

A fully populated chassis is very heavy. Hewlett Packard Enterprise recommends removing the external
chassis components before removing the chassis from the rack.

1. Power down the servers.

2. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the chassis.

3. Disconnect all peripheral cables from the servers and chassis.

4. If installed, remove the front bezel.

5. Remove the LFF hot-plug drives.

6. If installed, remove the RCM module.

7. Remove the power supplies.

8. If installed, remove the server blanks.

9. Remove the server nodes.

Procedure

1. Loosen the rack ear thumbscrews.

2. Pull the thumbscrews to extend the chassis out of the rack until the rack rail lock is engaged.

26 Removal and replacement procedures

3. Press the chassis release latches, and then slide the chassis out of the rack.

4. Place the chassis on a sturdy, level surface.

Removing and replacing the front bezel

Procedure

1. If installed, unlock and remove the bezel lock or Kensington security lock.

For more information, see the lock documentation.

2. Remove the front bezel.

Removal and replacement procedures 27

To replace the component, reverse the removal procedure.

Removing and replacing an LFF hot-plug drive

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays

are populated with either a component or a blank.

Procedure

1. Back up all server data on the drive.

2. If installed, remove the front bezel.

3. Determine the status of the drive from the drive LED definitions.

4. Remove the drive:

a. Press the latch to open the release lever.

b. Pull the release lever to disengage the drive from the backplane, and then slide the drive out of the bay.

To replace the component, reverse the removal procedure.

Removing and replacing an LFF drive blank

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays

are populated with either a component or a blank.

28 Removal and replacement procedures

Procedure

1. If installed, remove the front bezel.

2. Remove the drive blank.

To replace the component, reverse the removal procedure.

Removing and replacing a Flexible Slot power supply

WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power

supply blank to cool before touching it.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays
are populated with either a component or a blank.

CAUTION: Mixing different types of power supplies in the same system might:

• Limit or disable some power supply features including support for power redundancy.

• Cause the system to become unstable and might shut down.

To ensure access to all available features, all power supplies in the same system should have the same
output and efficiency ratings. Verify that all power supplies have the same part number and label color.

Prerequisites

Before removing a power supply, note the following information:

• The location and numbering of the power supply bays

• Power supply 1 is hot-swappable only if:

◦ An RCM module is not installed.

◦ Power supply 2 is installed.

• Power supply 2 is hot-swappable only if power supply 1 is installed.

Procedure

1. If only one power supply is operational and it must be removed; or if the RCM module is present and the

power supply 1 must be removed, do the following:

Removal and replacement procedures 29

a. Power down all servers.

b. If installed, remove the RCM module.

2. If you are replacing the PSU 1 and the RCM module is installed, remove the module.

3. Remove the power supply:

a. Release the power cord from the strain relief strap.

b. Disconnect the power cord from the power supply.

c. Press and hold the release lever, and then slide the power supply out of the bay.

30 Removal and replacement procedures

To replace the component, reverse the removal procedure.

Removing and replacing the RCM module

Procedure

1. Power down all servers.

2. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the chassis.

3. Disconnect all cables from the RCM module.

4. Remove the RCM module:

a. Press and hold the RCM module latch.

b. Release the power supply strain relief strap from the RCM module latch.

c. Pull the RCM module away from the power supply handle.

Removal and replacement procedures 31

To replace the component, reverse the removal procedure.

Removing and replacing the server blank

CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all bays

are populated with a component or a blank.

CAUTION: To avoid damage to the server or server blank:

• Always support the bottom of the server or server blank when removing it from the chassis.

• Do not use the release lever to carry the server or server blank.

Procedure

1. Remove the server blank:

a. Loosen the release lever thumbscrew.

b. Open the release lever.

c. Remove the server blank out of the chassis.

32 Removal and replacement procedures

2. Immediately install the replacement server blank spare.

Removing and replacing a power supply blank

WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power

supply blank to cool before touching it.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays
are populated with either a component or a blank.

Procedure

1. Remove the power supply blank.

2. Immediately install the replacement power supply blank spare.

Removal and replacement procedures 33

Removing and replacing the access panel

Prerequisites

Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

Procedure

1. Power down all servers.

2. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the chassis.

3. Disconnect all peripheral cables from the servers.

4. Remove the chassis from the rack on page 26

5. Remove the access panel:

a. If necessary, unlock the access panel latch.

b. Press the release button and pull up the latch to disengage the access panel from the chassis.

c. Lift up the rear side of the access panel to remove the panel from the chassis.

To replace the component, reverse the removal procedure.

Removing and replacing a fan

Procedure

1. Power down all servers.

2. Remove all power:

34 Removal and replacement procedures

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the chassis.

3. Disconnect all peripheral cables from the servers.

4. Remove the chassis from the rack on page 26

5. Remove the access panel.

6. Disconnect the fan cable from the cage, and then remove the fan.

To replace the component, reverse the removal procedure.

Removal and replacement procedures 35

Diagnostic tools

Product QuickSpecs

For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website (

AMI MegaRAC SP-X GUI

The AMI MegaRAC SP-X is a server management solution composed of both firmware and software
components. Use the browser-based MegaRAC SP-X GUI to remotely monitor and configure the server. For
more information, see the HPE Apollo 70 System BMC Web UI User Guide on the Hewlett Packard
Enterprise website (

AMI Aptio Setup Utility

The AMI Aptio V Setup Utility is embedded in the system ROM. This utility enables you to perform a wide
range of configuration activities, including the following:

• Configuring system devices and installed options

• Enabling and disabling system features

• Displaying system information

http://www.hpe.com/support/apollo70-BMC-UG).

http://www.hpe.com/info/qs).

• Selecting the primary boot controller

• Configuring memory options

For more information, see the HPE Apollo 70 System UEFI User Guide on the Hewlett Packard Enterprise
website (

http://www.hpe.com/support/apollo70-UEFI-UG).

Launching the Embedded UEFI Shell

Use the Built-in EFI Shell option to launch the Embedded UEFI Shell. The Embedded UEFI Shell is a
preboot command-line environment for scripting and running UEFI applications, including UEFI boot loaders.
The Shell also provides CLI-based commands you can use to obtain system information, and to configure and
update the system BIOS.

The Built-in EFI Shell is enabled by default.

Procedure

1. Access the Aptio V Setup Utility. During POST, press Del or Esc.

2. To set the Built-in EFI Shell priority sequence in the predefined boot order settings, do the following:

a. Select Boot > Boot Option Priorities > UEFI: Built in EFI Shell, and then press Enter.

b. Set the preferred boot sequence for the Built-in EFI Shell.

c. Press F4 to save the boot selection, and then close the Setup Utility.

3. To select the Built-in EFI Shell for a one-time boot override, select Save & Exit, and then in the Boot
Override section, select UEFI: Built in EFI Shell.

4. If an administrator password is set, enter it at the prompt and press Enter.

36 Diagnostic tools

The Shell> prompt appears.

5. Enter the commands required to complete your task.

6. Enter the exit command to exit the Shell.

USB support

Hewlett Packard Enterprise servers support all USB operating speeds depending on the device that is
connected to the server.

External USB support

Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for
server administration, configuration, and diagnostic procedures.

For additional security, the USB mass storage driver can be disabled in the Aptio V Setup Utility: Select
Advanced > USB Configuration > USB Mass Storage Driver.

Diagnostic tools 37

Component identification

System components

Item Description

1 2U server node

2 Fan

3 Chassis

4 Server blank

5 1U server node

6 RCM module (optional)

7 Power supply

Front panel components

1U system front panel components

38 Component identification

Item Description

1 Low-profile LFF hot-plug drives

2 Chassis serial number information pull tab on page 39

2U system front panel components

Item Description

1 Low-profile LFF hot-plug drives

2 Chassis serial number information pull tab on page 39

Chassis serial number information pull tab

The chassis information pull tab in the front panel shows the chassis serial number, product ID, and QR code
labels.

Use a mobile device to scan the QR code label to display the chassis mobile product page (http://
www.hpe.com/qref/apolloz70). This page contains links to the chassis setup information, spare part
numbers, QuickSpecs, and other useful product links.

Front panel LEDs and buttons

Item Description Status Definition

1

Power On/Standby button
and system power LED
(Node 1)

Solid green System on and normal operation

Flashing green Performing power-on sequence

Component identification 39

Table Continued

Item Description Status Definition

Solid amber System in standby

2

3 to 6

7

Power On/Standby button
and system power LED
(Node 2)

Reserved

Power On/Standby button
and system power LED
(Node 4)

Off No power present

1

Solid green System on and normal operation

Flashing green Performing power-on sequence

Solid amber System in standby

Off No power present

1

— —

Solid green System on and normal operation

Flashing green Performing power-on sequence

Solid amber System in standby

8

9

UID button/LED Flashing blue Activated

Power On/Standby button
and system power LED
(Node 3)

1

Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the front I/O cable is disconnected.

Chassis UID LED

The UID button on the chassis has no function.

Off No power present

1

Off Deactivated

Solid green System on and normal operation

Flashing green Performing power-on sequence

Solid amber System in standby

Off No power present

1

The chassis UID LED is used to locate a particular chassis when it is deployed in a dense rack with other
equipment. When the UID LED of any of the servers installed in the chassis is activated, the chassis UID LED

40 Component identification

also flashes blue. Activating the UID LED allows an onsite technician to quickly identify a chassis for
maintenance tasks.

Authorized users can remotely toggle the UID LED on and off using the IPMItool. When activated through
IPMItool, the UID LED will continue to flash blue until it is turned off again in IPMItool.

Remotely toggling the server UID LED on and off

Prerequisites

This procedure is done in the IPMItool CLI. If this tool is not yet installed, download the tool from the
Sourceforge website (https://sourceforge.net/projects/ipmitool.)

Procedure

1. To open a Linux terminal, click Applications > Terminal.

2. Do one of the following:

• To remotely turn on the UID LED, enter the following command:

ipmitool -H <IP> -U admin -P <Password> raw 0x00 0x04 0x00 0x01 turn on UID LED

The UID LEDs on the server and on the chassis flashes blue.

• To remotely turn off the UID LED, enter the following command:

ipmitool -H <IP> -U admin -P <Password> raw 0x00 0x04 0x00 0x01 turn off UID LED

Where:

IP is the server IP address.

Password is the AMI MegaRAC SP-X GUI login password.

3. Close the Linux terminal.

The procedure is complete.

Rear panel components

1U system rear panel components

Item Description

1 Server node 4

2 Server node 3

Table Continued

Component identification 41

Item Description

3 RCM module (optional)

4 Power supply 2

5 Power supply 1

6 Server node 2

7 Server node 1

2U system rear panel components

Item Description

1 Server node 3

2 RCM module (optional)

3 Power supply 2

4 Power supply 1

5 Server node 1

42 Component identification

Power supply LED

Status Definition

Solid green The power supply is operating normally.

Off One or more of the following conditions exists

Fans

• Power is unavailable

• Power supply failure

• Power supply is in standby mode

• Power supply error

Component identification 43

Fan bay numbering

Fan mode behavior

The server supports redundant fan mode. If a fan fails, the following system behavior is exhibited:

• A single fan failure or a missing fan, the system continues to operate.

• A second fan failure or a missing fan in different fan cages, the system continues to operate.

• A second fan failure or a missing fan in the same fan cage, the operating system performs a graceful
shutdown.

Fan failure events are logged in the Sensor Monitoring list of the AMI MegaRAC SP-X GUI Dashboard
page.

Drive bay numbering

1U system drive bay numbering

A single 1U server node supports two low-profile LFF SATA hot-plug drives.

2U system drive bay numbering

A single 2U server node supports two low-profile LFF SATA hot-plug drives.

44 Component identification

Low profile LFF drive LED definitions

Item LED Status Definition

1 Fault

\Locate

2 Online

\Activity

Solid amber The drive has failed.

Solid blue The drive is operating normally and being identified by a

management application.

Flashing amber/blue

(1 flash per second)

Flashing amber

(1 flash per second)

Solid green The drive is online and has no activity.

Flashing green

(4 flashes per second)

The drive has failed, or a predictive failure alert has been
received for this drive; it also has been identified by a
management application.

A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.

The drive is operating normally and has activity.

Table Continued

Component identification 45

Item LED Status Definition

Flashing green

(1 flash per second)

Off The drive is not configured by a RAID controller or a spare

RCM module ports

The drive is doing one of the following:

• Rebuilding

• Performing a RAID migration

• Performing a strip size migration

• Performing a capacity expansion

• Performing a logical drive extension

• Erasing

• Spare part activation

drive.

Item Description

1 IPMI port

2 Reserved

2 IPMI port

46 Component identification

RCM module LEDs

Item LED Status Definition

1 and 4 BMC activity LED Green or flashing green Network active

Off No network connection

2 and 3 BMC link LED Green Network link

Off No network connection

Component identification 47

Cabling

Cabling guidelines

The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the
system cables are black.

Observe the following guidelines when working with system cables.

Before connecting cables

• Note the port labels on the PCA components. Not all of these components are used by all systems:

◦ System board ports

◦ Drive and power supply backplane ports

◦ Expansion board ports (controllers, adapters, expanders, risers, and similar boards)

• Note the label near each cable connector. This label indicates the destination port for the cable connector.

• Some data cables are pre-bent. Do not unbend or manipulate the cables.

• To prevent mechanical damage or depositing oil that is present on your hands, and other contamination,
do not touch the ends of the connectors.

When connecting cables

• Before connecting a cable to a port, lay the cable in place to verify the length of the cable.

• Use the internal cable management features to properly route and secure the cables.

• When routing cables, be sure that the cables are not in a position where they can be pinched or crimped.

• Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable. Never bend
power cords and server cables tight enough to cause a crease in the sheathing.

• Make sure that the excess length of cables are properly secured to avoid excess bends, interference
issues, and airflow restriction.

• To prevent component damage and potential signal interference, make sure that all cables are in their
appropriate routing position before installing a new component and before closing up the system after
hardware installation/maintenance.

When disconnecting cables

• Grip the body of the cable connector. Do not pull on the cable itself because this action can damage the
internal wires of the cable or the pins on the port.

• If a cable does not disconnect easily, check for any release latch that must be pressed to disconnect the
cable.

48 Cabling

• Remove cables that are no longer being used. Retaining them inside the system can restrict airflow. If you
intend to use the removed cables later, label and store them for future use.

Front I/O cabling

Cable color Description

Orange Left front I/O cable

Blue Right front I/O cable

Cabling 49

Server node power cabling

1U server node power cabling

Cable color Description

Orange Power cable for server nodes 1 and 2

Blue Power cable for server nodes 3 and 4

2U server node power cabling

Cable color Description

Orange Power cable for server node 1

Blue Power cable for server node 3

50 Cabling

Drive power cabling

Fan cabling

Fan signal cabling

Cabling 51

Fan power cabling

Cable color Description

Orange Fan cage 1 power cable

Blue Fan cage 2 power cable

PDB pass-through cabling

52 Cabling

RCM internal cabling

Cabling 53

Specifications

Environmental specifications

Specification Value

System inlet temperature (standard operating
support

Operating 10°C to 35°C (50°F to 95°F)

Nonoperating -30°C to 60°C (-22°F to 140°F)

Relative humidity (noncondensing) —

Operating

Nonoperating

1

All temperature ratings shown are for sea level. An altitude derating of 1.0°C per 305 m (1.8°F per 1,000 ft) to 3,050 m
(10,000 ft) is applicable. No direct sunlight allowed. Maximum rate of change is 20°C per hour (36°F per hour). The upper
limit and rate of change might be limited by the type and number of options installed. Under standard operating support, a
fan fault or the ambient temperature exceeding 30°C (86°F) might result in reduced system performance issue.

1

Mechanical specifications

Specification Value

—

8% to 90%

28°C (82.4°F), maximum wet bulb temperature

5% to 95%

38.7°C (101.7°F), maximum wet bulb temperature

Dimensions —

Height 8.73 cm (3.44 in)

Depth, chassis with 1U server node 85.95 cm (33.84 in)

Depth, chassis with 2U server node 89.38 cm (35.19 in)

Width 44.81 cm (17.64 in)

Weight (approximate values)

Weight, minimum 17.21 kg (37.94 lb)

Weight, maximum for 1U system 22.65 kg (49.94 lb)

Weight, maximum for 2U system 19.62 kg (43.25 lb)

1

The weight values are for a chassis with server nodes and server blanks installed.

1

—

54 Specifications

Power supply specifications

HPE 1600W Flex Slot Platinum Hot-plug Low Halogen Power Supply

Specification Value

Input requirements

Rated input voltage

Rated input frequency 50 Hz to 60 Hz

Rated input current

Maximum rated input power

BTUs per hour

Power supply output

Rated steady-state power

—

200 VAC to 240 VAC

240 VDC for China only

8.0 A at 200 VAC

6.7 A at 240 VAC

1734 W at 200 VAC

1725 W at 240 VAC

5918 at 200 VAC

5884 at 240 VAC

—

1600 W at 200 VAC to 240 VAC input

1600 W at 240 VDC input

Maximum peak power

For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website.

2200 W for 1 ms (turbo mode) at 200 VAC to 240
VAC input

Specifications 55

Websites

General websites
Hewlett Packard Enterprise Information Library

www.hpe.com/info/EIL

Subscription Service/Support Alerts

www.hpe.com/support/e-updates

Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix

www.hpe.com/storage/spock

Storage white papers and analyst reports

www.hpe.com/storage/whitepapers

For additional general support websites, see Support and other resources.

Product websites
HPE Apollo 70 System product page

http://www.hpe.com/servers/apollo70

HPE Apollo z70 Chassis support page

https://www.hpe.com/support/apolloz70

HPE Apollo 70 System user documents

http://www.hpe.com/info/apollo70-docs

56 Websites

Support and other resources

Accessing Hewlett Packard Enterprise Support

• For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:

http://www.hpe.com/info/assistance

• To access documentation and support services, go to the Hewlett Packard Enterprise Support Center
website:

http://www.hpe.com/support/hpesc

Information to collect

• Technical support registration number (if applicable)

• Product name, model or version, and serial number

• Operating system name and version

• Firmware version

• Error messages

• Product-specific reports and logs

• Add-on products or components

• Third-party products or components

Accessing updates

• Some software products provide a mechanism for accessing software updates through the product
interface. Review your product documentation to identify the recommended software update method.

• To download product updates:

Hewlett Packard Enterprise Support Center

www.hpe.com/support/hpesc

Hewlett Packard Enterprise Support Center: Software downloads

www.hpe.com/support/downloads

Software Depot

www.hpe.com/support/softwaredepot

• To subscribe to eNewsletters and alerts:

www.hpe.com/support/e-updates

• To view and update your entitlements, and to link your contracts and warranties with your profile, go to the
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page:

www.hpe.com/support/AccessToSupportMaterials

IMPORTANT: Access to some updates might require product entitlement when accessed through the

Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant
entitlements.

Support and other resources 57

HPE Proactive Care service

Proactive Care information
HPE Proactive Care Services

www.hpe.com/services/proactivecare

HPE Proactive Care Service: Supported products list

www.hpe.com/services/proactivecaresupportedproducts

HPE Proactive Care Advanced Service: Supported products list

www.hpe.com/services/proactivecareadvancedsupportedproducts

Proactive Care customer information
Proactive Care central

www.hpe.com/services/proactivecarecentral

Proactive Care service activation

www.hpe.com/services/proactivecarecentralgetstarted

Warranty information

To view the warranty information for your product, see the links provided below:

HPE ProLiant and IA-32 Servers and Options

www.hpe.com/support/ProLiantServers-Warranties

HPE Enterprise and Cloudline Servers

www.hpe.com/support/EnterpriseServers-Warranties

HPE Storage Products

www.hpe.com/support/Storage-Warranties

HPE Networking Products

www.hpe.com/support/Networking-Warranties

Regulatory information

To view the regulatory information for your product, view the Safety and Compliance Information for Server,
Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center:

www.hpe.com/support/Safety-Compliance-EnterpriseProducts

Additional regulatory information

Hewlett Packard Enterprise is committed to providing our customers with information about the chemical
substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No
1907/2006 of the European Parliament and the Council). A chemical information report for this product can be
found at:

www.hpe.com/info/reach

For Hewlett Packard Enterprise product environmental and safety information and compliance data, including
RoHS and REACH, see:

www.hpe.com/info/ecodata

For Hewlett Packard Enterprise environmental information, including company programs, product recycling,
and energy efficiency, see:

www.hpe.com/info/environment

58 Support and other resources

Documentation feedback

Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us
improve the documentation, send any errors, suggestions, or comments to Documentation Feedback
([e-mail]). When submitting your feedback, include the document title, part number, edition,
and publication date located on the front cover of the document. For online help content, include the product
name, product version, help edition, and publication date located on the legal notices page.

Support and other resources 59

Acronyms and abbreviations

BMC

baseboard management controller

CSR

customer self repair

FFC

flexible flat cable

IPMI

Intelligent Platform Management Interface

LFF

large form factor

PCA

printed circuit assembly

PDB

power distribution board

POST

Power-On Self-Test

RCM

Rack Consolidation Management

REACH

Registration, Evaluation, Authorization, Restriction of Chemicals (European Union chemical regulatory
framework)

RPS

redundant power supply

SATA

serial ATA

ToR

top-of-rack

UART

universal asynchronous receiver-transmitter

UEFI

Unified Extensible Firmware Interface

UID

unit identification

UPS

uninterruptible power supply

60 Acronyms and abbreviations