HP Apollo 4530 Maintenance And Service Manual
HPE Apollo 4530 Chassis Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools,
specifications for hardware components, and software for the HPE Apollo 4500 Systems. This
guide is for an experienced service technician. Hewlett Packard Enterprise assumes you are
qualified in the servicing of computer equipment, trained in recognizing hazards in products,
and are familiar with weight and stability precautions.
Part Number: 819246-004a
Published: June 2017
Edition: 5
©
Copyright 2015, 2017 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.
Acknowledgments
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Contents
Customer self repair............................................................................... 6
Illustrated parts catalog........................................................................15
Removal and replacement procedures...............................................23
Mechanical components............................................................................................................. 15
System components................................................................................................................... 17
Required tools.............................................................................................................................23
Preparation procedures.............................................................................................................. 23
Power down the server ................................................................................................... 23
Extend the chassis from the rack..................................................................................... 24
Remove the chassis from the rack ..................................................................................24
Remove the server from the chassis................................................................................26
Remove the access panel................................................................................................26
Install the access panel....................................................................................................27
Open the cable management arm....................................................................................27
Disconnect the cable management arm...........................................................................28
Safety considerations..................................................................................................................28
Preventing electrostatic discharge................................................................................... 28
Symbols on equipment.....................................................................................................29
System warnings and cautions........................................................................................ 29
Removing and replacing the left bezel ear..................................................................................30
Removing and replacing the right bezel ear............................................................................... 31
Removing and replacing the power supply blank....................................................................... 32
Removing and replacing a power supply.................................................................................... 32
Removing and replacing the management module.................................................................... 33
Removing and replacing the HPE Smart Storage Battery ......................................................... 34
Removing and replacing the I/O module.....................................................................................35
Removing and replacing the expansion board............................................................................35
Removing and replacing the system fan.....................................................................................36
Removing and replacing the drive blank.....................................................................................37
Removing and replacing a drive................................................................................................. 38
Removing and replacing the drive backplane............................................................................. 39
Removing and replacing the Discovery services cable...............................................................40
Removing and replacing fan cage with Discovery Services Ear.................................................42
Removing and replacing a midplane assembly.......................................................................... 45
Troubleshooting....................................................................................49
Troubleshooting resources..........................................................................................................49
Diagnostic tools.................................................................................... 50
Product QuickSpecs................................................................................................................... 50
HPE iLO...................................................................................................................................... 50
Active Health System....................................................................................................... 50
HPE ProLiant Pre-boot Health Summary.........................................................................51
Contents 3
Integrated Management Log............................................................................................ 51
UEFI System Utilities.................................................................................................................. 51
Using UEFI System Utilities............................................................................................. 51
Embedded Diagnostics option......................................................................................... 52
Re-entering the server serial number and product ID...................................................... 52
Insight Diagnostics......................................................................................................................52
Intelligent Provisioning..................................................................................................... 53
HPE Insight Diagnostics survey functionality................................................................... 53
Service Pack for ProLiant.................................................................................................53
HPE Insight Remote Support......................................................................................................53
USB support................................................................................................................................54
External USB functionality................................................................................................54
HPE Smart Storage Administrator.............................................................................................. 54
Automatic Server Recovery........................................................................................................ 54
Identifying components and LEDs......................................................56
Front panel components............................................................................................................. 56
Storage display LEDs.......................................................................................................57
Server front panel components........................................................................................ 58
Server front panel LEDs and buttons............................................................................... 58
Rear panel components..............................................................................................................59
Power supply LEDs .........................................................................................................60
Management module components...................................................................................61
Management module LEDs..............................................................................................61
I/O module components................................................................................................... 62
I/O module LEDs..............................................................................................................63
PCIe slot definitions (standard I/O module)..................................................................... 63
PCIe slot definitions (I/O module with x16 riser option)................................................... 64
HPE Smart Array P440 Controller port identification....................................................... 65
HPE H240 Smart Host Bus Adapter port identification.................................................... 66
I/O module power connector identification....................................................................... 66
LFF drive bay numbering............................................................................................................ 67
LFF drive LED definitions............................................................................................................67
4 Contents
Cabling...................................................................................................69
Cabling the chassis.....................................................................................................................69
Installing the cable management arm.............................................................................. 69
Converting the cable management arm for opposite side mounting................................71
I/O module option cabling................................................................................................ 72
HPE Smart Array P440 Controller cabling............................................................ 73
HPE H240 Smart Host Bus Adapter cabling......................................................... 73
Specifications........................................................................................74
Environmental specifications ..................................................................................................... 74
Chassis specifications ................................................................................................................74
Power supply specifications........................................................................................................74
HPE 800W Flex Slot Platinum Hot-plug Power Supply....................................................75
HPE 800W Flex Slot -48VDC Hot-plug Power Supply.....................................................75
HPE 800W Flex Slot Titanium Plus Hot-plug Power Supply............................................77
HPE 800W Flex Slot Universal Hot-plug Power Supply...................................................77
HPE 1400W Flex Slot Platinum Plus Hot-plug Power Supply..........................................78
Hot-plug power supply calculations............................................................................................ 79
Acronyms and abbreviations...............................................................80
Documentation feedback..................................................................... 82
Contents 5
Customer self repair
Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to
minimize repair time and allow for greater flexibility in performing defective parts replacement. If during
the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or
service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett
Packard Enterprise will ship that part directly to you for replacement. There are two categories of CSR
parts:
• Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.
• Optional—Parts for which customer self repair is optional. These parts are also designed for customer
self repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or
may not be additional charges, depending on the type of warranty service designated for your product.
NOTE: Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to
satisfy the customer warranty, Hewlett Packard Enterprise requires that an authorized service
provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the Hewlett Packard Enterprise Support Center and a
technician will help you over the telephone. Hewlett Packard Enterprise specifies in the materials shipped
with a replacement CSR part whether a defective part must be returned to Hewlett Packard Enterprise. In
cases where it is required to return the defective part to Hewlett Packard Enterprise, you must ship the
defective part back to Hewlett Packard Enterprise within a defined period of time, normally five (5)
business days. The defective part must be returned with the associated documentation in the provided
shipping material. Failure to return the defective part may result in Hewlett Packard Enterprise billing you
for the replacement. With a customer self repair, Hewlett Packard Enterprise will pay all shipping and part
return costs and determine the courier/carrier to be used.
For more information about the Hewlett Packard Enterprise CSR program, contact your local service
provider. For the North American program, go to the Hewlett Packard Enterprise CSR website
Parts only warranty service
Your Hewlett Packard Enterprise Limited Warranty may include a parts only warranty service. Under the
terms of parts only warranty service, Hewlett Packard Enterprise will provide replacement parts free of
charge.
For parts only warranty service, CSR part replacement is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.
Réparation par le client (CSR)
Les produits Hewlett Packard Enterprise comportent de nombreuses pièces CSR (Customer Self Repair
= réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des
pièces défectueuses. Si pendant la période de diagnostic, Hewlett Packard Enterprise (ou ses
partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce
CSR, Hewlett Packard Enterprise vous l'envoie directement. Il existe deux catégories de pièces CSR :
• Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à
Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du
service vous seront facturés.
• Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
6 Customer self repair
demandez à Hewlett Packard Enterprise de remplacer ces pièces, l'intervention peut ou non vous être
facturée, selon le type de garantie applicable à votre produit.
REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client
d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise
exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées
par la mention "Non" dans le Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre
situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le
jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour toute assistance, appelez le Centre
d’assistance Hewlett Packard Enterprise pour qu’un technicien vous aide au téléphone Dans les
documents envoyés avec la pièce de rechange CSR, Hewlett Packard Enterprise précise s'il est
nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué,
généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans
l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, Hewlett Packard Enterprise se réserve
le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, Hewlett Packard
Enterprise supporte l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou
le transporteur à utiliser.
Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre
Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le
site Web Hewlett Packard Enterprise.
Service de garantie "pièces seules"
Votre garantie limitée Hewlett Packard Enterprise peut inclure un service de garantie "pièces seules".
Dans ce cas, les pièces de rechange fournies par Hewlett Packard Enterprise ne sont pas facturées.
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez
à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du
service vous seront facturés.
Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti
difettose, i prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono
essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica Hewlett
Packard Enterprise (o un centro di servizi o di assistenza Hewlett Packard Enterprise) identifica il guasto
come riparabile mediante un ricambio CSR, Hewlett Packard Enterprise lo spedirà direttamente al cliente
per la sostituzione. Vi sono due categorie di parti CSR:
• Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la
riparazione ad Hewlett Packard Enterprise, deve sostenere le spese di spedizione e di manodopera
per il servizio.
• Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad Hewlett Packard
Enterprise, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il
prodotto.
NOTA: alcuni componenti Hewlett Packard Enterprise non sono progettati per la riparazione da parte del
cliente. Per rispettare la garanzia, Hewlett Packard Enterprise richiede che queste parti siano sostituite da
un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei
componenti.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il
giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un
supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di
un addetto del centro di supporto tecnico Hewlett Packard Enterprise. Nel materiale fornito con una parte
di ricambio CSR, Hewlett Packard Enterprise specifica se il cliente deve restituire dei component. Qualora
sia richiesta la resa ad Hewlett Packard Enterprise del componente difettoso, lo si deve spedire ad
Customer self repair 7
Hewlett Packard Enterprise entro un determinato periodo di tempo, generalmente cinque (5) giorni
lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di
spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio
da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard
Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di
assistenza di zona. Per il programma in Nord America fare riferimento al sito Web.
Servizio di garanzia per i soli componenti
La garanzia limitata Hewlett Packard Enterprise può includere un servizio di garanzia per i soli
componenti. Nei termini di garanzia del servizio per i soli componenti, Hewlett Packard Enterprise fornirà
gratuitamente le parti di ricambio.
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione
da parte del cliente. Se il cliente invece richiede la sostituzione ad Hewlett Packard Enterprise dovrà
sostenere le spese di spedizione e di manodopera per il servizio.
Customer Self Repair
Hewlett Packard Enterprise Produkte enthalten viele CSR-Teile (Customer Self Repair), um
Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen.
Wenn Hewlett Packard Enterprise (oder ein Hewlett Packard Enterprise Servicepartner) bei der Diagnose
feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen Hewlett Packard
Enterprise dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:
• Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie
den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die
Anfahrt- und Arbeitskosten für diesen Service berechnet.
• Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für
Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard
Enterprise vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt
vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
HINWEIS: Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag
geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden
gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das Hewlett Packard Enterprise
Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien von
Hewlett Packard Enterprise, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob
das defekte Teil an Hewlett Packard Enterprise zurückgeschickt werden muss. Wenn es erforderlich ist,
das defekte Teil an Hewlett Packard Enterprise zurückzuschicken, müssen Sie dies innerhalb eines
vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss
mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang
enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann Hewlett Packard Enterprise Ihnen das
Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt Hewlett Packard Enterprise für
alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst.
Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten Sie
von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf
der Hewlett Packard Enterprise Website unter.
8 Customer self repair
Parts-only Warranty Service (Garantieservice ausschließlich für Teile)
Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service
(Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service
stellt Hewlett Packard Enterprise Ersatzteile kostenlos zur Verfügung.
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.
Reparaciones del propio cliente
Los productos de Hewlett Packard Enterprise incluyen muchos componentes que el propio usuario puede
reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor
flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de
diagnóstico, Hewlett Packard Enterprise (o los proveedores o socios de servicio de Hewlett Packard
Enterprise) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR,
Hewlett Packard Enterprise le enviará dicho componente directamente para que realice su sustitución.
Los componentes CSR se clasifican en dos categorías:
• Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett
Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los
gastos de desplazamiento y de mano de obra de dicho servicio.
• Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes
también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que
Hewlett Packard Enterprise realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.
NOTA: Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser
reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone
como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes.
Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a
su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en
el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al
Centro de asistencia técnica de Hewlett Packard Enterprise y recibirá ayuda telefónica por parte de un
técnico. Con el envío de materiales para la sustitución de componentes CSR, Hewlett Packard Enterprise
especificará si los componentes defectuosos deberán devolverse a Hewlett Packard Enterprise. En
aquellos casos en los que sea necesario devolver algún componente a Hewlett Packard Enterprise,
deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los
componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje
de envío. Si no enviara el componente defectuoso requerido, Hewlett Packard Enterprise podrá cobrarle
por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, Hewlett Packard
Enterprise se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la
empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett
Packard Enterprise, póngase en contacto con su proveedor de servicios local. Si está interesado en el
programa para Norteamérica, visite la página web de Hewlett Packard Enterprise CSR.
Servicio de garantía exclusivo de componentes
La garantía limitada de Hewlett Packard Enterprise puede que incluya un servicio de garantía exclusivo
de componentes. Según las condiciones de este servicio exclusivo de componentes, Hewlett Packard
Enterprise le facilitará los componentes de repuesto sin cargo adicional alguno.
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes
por parte del usuario (CSR). Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos
componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho
servicio.
Customer self repair 9
Customer Self Repair
Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor
de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte
onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als
Hewlett Packard Enterprise (of een Hewlett Packard Enterprise Service Partner) bij de diagnose vaststelt
dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt Hewlett Packard Enterprise
dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee
categorieën CSR-onderdelen:
• Verplicht—Onderdelen waarvoor reparatie door de klant verplicht is. Als u Hewlett Packard Enterprise
verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon
in rekening gebracht.
• Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn
ontworpen voor reparatie door de klant. Als u echter Hewlett Packard Enterprise verzoekt deze
onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht,
afhankelijk van het type garantieservice voor het product.
OPMERKING: Sommige Hewlett Packard Enterprise onderdelen zijn niet ontwikkeld voor reparatie door
de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service
Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus
aangemerkt met "Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie is gewenst, belt u het Hewlett
Packard Enterprise Support Center om via de telefoon ondersteuning van een technicus te ontvangen.
Hewlett Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het
defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte
onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden, moet u het defecte onderdeel
binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise.
Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het
meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan Hewlett Packard
Enterprise u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant
betaalt Hewlett Packard Enterprise alle verzendkosten voor het vervangende en geretourneerde
onderdeel en kiest Hewlett Packard Enterprise zelf welke koerier/transportonderneming hiervoor wordt
gebruikt.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair
programma van Hewlett Packard Enterprise. Informatie over Service Partners vindt u op de Hewlett
Packard Enterprise website.
Garantieservice "Parts Only"
Het is mogelijk dat de Hewlett Packard Enterprise garantie alleen de garantieservice "Parts Only" omvat.
Volgens de bepalingen van de Parts Only garantieservice zal Hewlett Packard Enterprise kosteloos
vervangende onderdelen ter beschikking stellen.
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u Hewlett Packard
Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en
arbeidsloon in rekening gebracht
Reparo feito pelo cliente
Os produtos da Hewlett Packard Enterprise são projetados com muitas peças para reparo feito pelo
cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de
peças com defeito. Se, durante o período de diagnóstico, a Hewlett Packard Enterprise (ou fornecedores/
parceiros da Hewlett Packard Enterprise) concluir que o reparo pode ser efetuado pelo uso de uma peça
CSR, a Hewlett Packard Enterprise enviará a peça diretamente ao cliente. Há duas categorias de peças
CSR:
10 Customer self repair
• Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do
serviço.
• Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para
o reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua,
pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia
destinado ao produto.
OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito
pelo cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico
autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de
peças ilustrado.
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após
o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode
ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte
técnico da Hewlett Packard Enterprise para que um técnico o ajude por telefone. A Hewlett Packard
Enterprise especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve
ser devolvida à Hewlett Packard Enterprise. Nos casos em que isso for necessário, é preciso enviar a
peça com defeito à Hewlett Packard Enterprise, você deverá enviar a peça com defeito de volta para a
Hewlett Packard Enterprise dentro do período de tempo definido, normalmente em 5 (cinco) dias úteis. A
peça com defeito deve ser enviada com a documentação correspondente no material de transporte
fornecido. Caso não o faça, a Hewlett Packard Enterprise poderá cobrar a reposição. Para as peças de
reparo feito pelo cliente, a Hewlett Packard Enterprise paga todas as despesas de transporte e de
devolução da peça e determina a transportadora/serviço postal a ser utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da Hewlett Packard
Enterprise, entre em contato com o fornecedor de serviços local. Para o programa norte-americano,
visite o site da Hewlett Packard Enterprise.
Serviço de garantia apenas para peças
A garantia limitada da Hewlett Packard Enterprise pode incluir um serviço de garantia apenas para
peças. Segundo os termos do serviço de garantia apenas para peças, a Hewlett Packard Enterprise
fornece as peças de reposição sem cobrar nenhuma taxa.
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
Customer self repair 11
12 Customer self repair
Customer self repair 13
14 Customer self repair
Illustrated parts catalog
This chapter lists the hardware spare parts supported by the .
Mechanical components
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported parts information, see the Hewlett Packard Enterprise PartSurfer website (
www.hpe.com/info/partssurfer).
http://
Item Description Spare part number Customer self repair
1 Access panel 810832-001 Mandatory
2 Drive blank, LFF 827363-001 Mandatory
3 Power supply bay blank 810837-001 Mandatory
4 Bezel ear, right 810839-001 Optional
5 Bezel ear, left 810840-001 Optional
1
Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard Enterprise
1
1
1
2
2
to replace these parts, you will be charged for the travel and labor costs of this service.
2
Optional—Parts for which customer self repair is optional. These parts are also designed for customer
self repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or
may not be additional charges, depending on the type of warranty service designated for your product.
3
No—Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to satisfy
the customer warranty, Hewlett Packard Enterprise requires that an authorized service provider replace
the part. These parts are identified as "No" in the Illustrated Parts Catalog.
1
Obligatoire—Pièces pour lesquelles le client doit procéder lui-même aux réparations. Si vous demandez
à Hewlett Packard Enterprise de procéder au remplacement de ces pièces, les frais de transport et de
main d’œuvre pour ce service vous seront facturés.
Illustrated parts catalog 15
2
Facultatif—Pièces pour lesquelles une réparation par le client est facultative. Ces pièces sont également
conçues pour que le client puisse procéder lui-même aux réparations. Cependant, les frais
supplémentaires engendrés par le remplacement de ces pièces par Hewlett Packard Enterprise
dépendent du type de service de garantie désigné pour votre produit.
3
Non—Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour être remplacées par le
client. Afin de se conformer aux exigences de la garantie la garantie du client, Hewlett Packard Enterprise
demande à un fournisseur de services agréé de procéder au remplacement de la pièce. Ces pièces sont
signaléespar le mot « Non » dans le Catalogue de pièces illustré.
1
Obbligatorio—Parti per le quali il cliente è tenuto a effettuare autonomamente la riparazione. Se si
richiede l'intervento di Hewlett Packard Enterprise per la sostituzione di queste parti, al cliente verranno
addebitate le spese di viaggio e manodopera dell'operazione.
2
Facoltativo—Parti per le quali la riparazione in autonomia da parte del cliente è facoltativa. Queste parti
sono progettate per consentire anche la riparazione da parte del cliente. Tuttavia, se il cliente
richiedel'intervento di Hewlett Packard Enterprise per la sostituzione, potrebbero essere addebitate spese
aggiuntive a seconda del tipo di garanzia in assistenza previsto per il prodotto.
3
No—Alcune parti Hewlett Packard Enterprise non sono progettate la riparazione in autonomia da parte
del cliente. In base a quanto previsto dalla garanzia per il cliente, Hewlett Packard Enterprise richiede
l'intervento di un tecnico autorizzato per la sostituzione della parte. Queste parti sono contrassegnate
con"No"nel catalogo parti illustrato.
1
Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprisevornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.
2
Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für
Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard
Enterprisevornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt
vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
3
Nein—Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.
1
Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett
Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los
gastos de desplazamiento y de mano de obra de dicho servicio.
2
Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes
también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que
Hewlett Packard Enterprise realice su sustitución, puede o no conllevar costes adicionales, dependiendo
del tipo de servicio de garantía correspondiente al producto.
3
No—Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser
reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone
como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes.
Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.
1
Verplicht—Onderdelen die de klant zelf moet vervangen. Als u Hewlett Packard Enterprise vraagt deze
onderdelen te vervangen, worden er reis- en arbeidskosten voor deze service in rekening gebracht.
2
Optioneel—Onderdelen die de klant zelf kan vervangen. Deze onderdelen zijn ook ontworpen om door
de klant zelf te worden vervangen. Als u Hewlett Packard Enterprise verzoekt om deze te vervangen, kan
het zijn dat hiervoor extra kosten in rekening worden gebracht, afhankelijk van het soort garantie dat op
uw product van toepassing is.
3
Geen—Sommige onderdelen van Hewlett Packard Enterprise zijn niet ontworpen om door de klant zelf
te worden vervangen. Om te voldoen aan de garantievoorwaarden eist Hewlett Packard Enterprise dat
16 Illustrated parts catalog
een geautoriseerde serviceverlener het onderdeel vervangt. Deze onderdelen worden aangeduid met
'Geen' in de geïllustreerde onderdelencatalogus.
1
Obrigatório—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2
Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua, pode
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao
produto.
3
Não—Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente.
A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado
substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças
ilustrado.
System components
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://
www.hpe.com/info/partssurfer).
System components 17
Item Description Spare part
Customer self repair
number
6 Drive backplane, LFF 802269-001 Optional
7 Midplane assembly 810831-001 Optional
8 Fan cage with Discovery services, left ear 810830-001 Optional
2
2
2
9 Management module 810836-001 Mandatory
10 I/O module assembly 810833-001 Mandatory
11 I/O module options — —
a) HPE Smart Array P440 Controller 749797-001 Mandatory
b) HPE H240 Smart Host Bus Adapter
1
779134-001 Mandatory
12 System fan 810834-001 Mandatory
13 HPE Smart Storage Battery 750450-001 Mandatory
14 Drives, LFF — —
a) 6.00-TB, 6G SAS, 7,200 rpm, MDL HDD 797518-001 Mandatory
b) 4.00-TB, 6G SATA, 7,200 rpm, MDL HDD
c) 4.00-TB, 6G SAS, 7,200 rpm, dual port, MDL
1
HDD
1
797519-001 Mandatory
797520-001 Mandatory
1
1
1
1
1
1
1
1
1
18 Illustrated parts catalog
Table Continued
Item Description Spare part
number
d) 6.00-TB 6G SATA 7,200 rpm, low-profile, MDL
1
HDD
e) 3.00-TB 6G SATA 7,200 rpm, low-profile, MDL
1
HDD
f) 2.00-TB 6G SATA 7,200 rpm, low-profile, MDL
1
HDD
g) 1.00-TB 6G SATA 7,200 rpm, low-profile, MDL
1
HDD
h) 3.00-TB 6G SAS 7,200 rpm, low-profile, MDL
1
HDD
i) 2.00-TB 6G SAS 7,200 rpm, low-profile, MDL
1
HDD
j) 1.00-TB 6G SAS 7,200 rpm, low-profile, MDL
1
HDD
k) 600-GB 12G SAS, 15,000 rpm, low-profile,
1
HDD
l) 300-GB 12G SAS, 15,000 rpm, low-profile, ENT
1
HDD
m) 450-GB 12G SAS, 15,000 rpm, low-profile,
ENT HDD
1
n) 400-GB 12G SAS ME, low-profile, EM SSD
o) 800-GB 12G SAS ME, low-profile, EM SSD
p) 400-GB 6G SAS LE, low-profile, EL SSD
q) 800-GB 6G SAS LE, low-profile, EL SSD
r) 1.60-TB 6G SAS LE, low-profile, EL SSD
1
1
1
s) 800-GB 12G SAS VE, low-profile, EV SSD
t) 1.60-TB 12G SAS VE, low-profile, EV SSD
u) 480-GB 6G SATA VE, low-profile, EV SSD
797521-001 Mandatory
797522-001 Mandatory
797523-001 Mandatory
797524-001 Mandatory
797525-001 Mandatory
797526-001 Mandatory
797527-001 Mandatory
797536-001 Mandatory
797537-001 Mandatory
797538-001 Mandatory
1
797539-001 Mandatory
1
797540-001 Mandatory
797541-001 Mandatory
797542-001 Mandatory
797543-001 Mandatory
1
797544-001 Mandatory
1
797545-001 Mandatory
1
797547-001 Mandatory
Customer self repair
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
15 Power supplies, hot-plug — —
a) 800 W Flexible slot, Platinum Plus 754381-001 Mandatory
b) 800 W Flexible slot, -48 VDC
c) 800 W Common slot, Titanium
d) 800 W Flexible slot, 380 VDC
e) 1400 W Flexible slot, Platinum Plus
16 AC power cord
17 System cable kit
1
1
1
1
1
1
754382-001 Mandatory
754378-001 Mandatory
754379-001 Mandatory
754383-001 Mandatory
142258-001 Mandatory
806984-001 Optional
2
a) Fan cable — —
Illustrated parts catalog 19
1
1
1
1
1
1
Table Continued
Item Description Spare part
Customer self repair
number
b) Discovery services cable, left bezel ear — —
c) Discovery services cable, midplane — —
d) Front panel/LED board cable — —
18 Mini-SAS cable kit
1
810838-001 Optional
2
a) Mini-SAS x4 to x4, port 1A, 1B — —
b) Mini-SAS x4 to x4, port 2A, 2B — —
c) Mini-SAS x8 to x4, port 1A, 1B — —
d) Mini-SAS x8 to x4, port 2A, 2B — —
e) Mini-SAS x8 to x4, port 1A, 2A — —
1
Not Shown
All processors in this HPE ProLiant server must have the same cache size, speed, number of cores, and
rated maximum power consumption.
1
Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard Enterprise
to replace these parts, you will be charged for the travel and labor costs of this service.
2
Optional—Parts for which customer self repair is optional. These parts are also designed for customer
self repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or
may not be additional charges, depending on the type of warranty service designated for your product.
3
No—Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to satisfy
the customer warranty, Hewlett Packard Enterprise requires that an authorized service provider replace
the part. These parts are identified as "No" in the Illustrated Parts Catalog.
1
Obligatoire—Pièces pour lesquelles le client doit procéder lui-même aux réparations. Si vous demandez
à Hewlett Packard Enterprise de procéder au remplacement de ces pièces, les frais de transport et de
main d’œuvre pour ce service vous seront facturés.
2
Facultatif—Pièces pour lesquelles une réparation par le client est facultative. Ces pièces sont également
conçues pour que le client puisse procéder lui-même aux réparations. Cependant, les frais
supplémentaires engendrés par le remplacement de ces pièces par Hewlett Packard Enterprise
dépendent du type de service de garantie désigné pour votre produit.
3
Non—Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour être remplacées par le
client. Afin de se conformer aux exigences de la garantie la garantie du client, Hewlett Packard Enterprise
demande à un fournisseur de services agréé de procéder au remplacement de la pièce. Ces pièces sont
signaléespar le mot « Non » dans le Catalogue de pièces illustré.
1
Obbligatorio—Parti per le quali il cliente è tenuto a effettuare autonomamente la riparazione. Se si
richiede l'intervento di Hewlett Packard Enterprise per la sostituzione di queste parti, al cliente verranno
addebitate le spese di viaggio e manodopera dell'operazione.
2
Facoltativo—Parti per le quali la riparazione in autonomia da parte del cliente è facoltativa. Queste parti
sono progettate per consentire anche la riparazione da parte del cliente. Tuttavia, se il cliente
richiedel'intervento di Hewlett Packard Enterprise per la sostituzione, potrebbero essere addebitate spese
aggiuntive a seconda del tipo di garanzia in assistenza previsto per il prodotto.
3
No—Alcune parti Hewlett Packard Enterprise non sono progettate la riparazione in autonomia da parte
del cliente. In base a quanto previsto dalla garanzia per il cliente, Hewlett Packard Enterprise richiede
l'intervento di un tecnico autorizzato per la sostituzione della parte. Queste parti sono contrassegnate
con"No"nel catalogo parti illustrato.
20 Illustrated parts catalog
1
Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprisevornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.
2
Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für
Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard
Enterprisevornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt
vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
3
Nein—Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.
1
Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett
Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los
gastos de desplazamiento y de mano de obra de dicho servicio.
2
Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes
también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que
Hewlett Packard Enterprise realice su sustitución, puede o no conllevar costes adicionales, dependiendo
del tipo de servicio de garantía correspondiente al producto.
3
No—Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser
reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone
como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes.
Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.
1
Verplicht—Onderdelen die de klant zelf moet vervangen. Als u Hewlett Packard Enterprise vraagt deze
onderdelen te vervangen, worden er reis- en arbeidskosten voor deze service in rekening gebracht.
2
Optioneel—Onderdelen die de klant zelf kan vervangen. Deze onderdelen zijn ook ontworpen om door
de klant zelf te worden vervangen. Als u Hewlett Packard Enterprise verzoekt om deze te vervangen, kan
het zijn dat hiervoor extra kosten in rekening worden gebracht, afhankelijk van het soort garantie dat op
uw product van toepassing is.
3
Geen—Sommige onderdelen van Hewlett Packard Enterprise zijn niet ontworpen om door de klant zelf
te worden vervangen. Om te voldoen aan de garantievoorwaarden eist Hewlett Packard Enterprise dat
een geautoriseerde serviceverlener het onderdeel vervangt. Deze onderdelen worden aangeduid met
'Geen' in de geïllustreerde onderdelencatalogus.
1
Obrigatório—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2
Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua, pode
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao
produto.
3
Não—Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente.
A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado
substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças
ilustrado.
Illustrated parts catalog 21
22 Illustrated parts catalog
Removal and replacement procedures
This chapter provides detailed instructions on how to remove and replace component spare parts.
Required tools
You need the following items for some procedures:
• T-10 Torx screwdriver
• T-15 Torx screwdriver
HPE Insight Diagnostics
•
Preparation procedures
To access some components and perform certain service procedures, you must perform one or more of
the following procedures:
• Power down the server.
If you must remove the chassis from a rack or a non-hot-plug component from the chassis or server,
then you must power down the servers. If only one server needs to be serviced, you only need to
power down that server.
If you are going to service the management module, you must power down all servers in the chassis.
• Remove the chassis from the rack.
• Remove the server from the chassis.
If the rack environment, cabling configuration, or the chassis location in the rack creates unstable
conditions, then remove the server from the chassis.
• Remove the access panel.
• Install the access panel.
• Open the cable management arm.
• Disconnect the cable management arm.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT:
When the server is in standby mode, auxiliary power is still being provided to the system.
To power down the server, use one of the following methods:
• Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
• Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
• Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Removal and replacement procedures 23
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
Extend the chassis from the rack
Procedure
1. Extend the chassis from the rack as indicated.
Remove the chassis from the rack
WARNING:
The chassis is very heavy. To reduce the risk of personal injury or damage to the equipment:
• Observe local occupational health and safety requirements and guidelines for manual material
handling.
• Remove all installed components from the chassis before installing or moving the chassis.
• Use caution and get help to lift and stabilize the chassis during installation or removal, especially
when the chassis is not fastened to the rack.
WARNING:
To reduce the risk of personal injury or damage to the equipment, you must adequately support the
chassis during installation and removal.
WARNING:
Always have at least two people to lift the chassis into the rack. If the chassis is being loaded into
the rack above chest level, an additional person must assist with aligning the chassis with the rails
while the other people support the weight of the chassis.
Procedure
1. Power down all servers.
2. Disconnect the cable management arm.
3. Disconnect all peripheral devices from the chassis.
4. Remove the power supplies.
24 Extend the chassis from the rack
5. Remove the system fans.
6. Remove the I/O modules.
7. Remove all servers from the chassis.
IMPORTANT:
Label the drives before removing them. The drives must be returned to their original locations.
8. Remove all drives.
9. Remove the chassis from the rack:
a. Extend the chassis from the rack, and then push and hold the release levers, moving the chassis
forward until it stops.
b. Move the release tabs forward, and then lift the chassis out of the rack.
10. Place the chassis on a flat, sturdy surface to support the chassis.
Removal and replacement procedures 25
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