HP Apollo 4520 Gen9 Setup And Installation Manual

HPE Apollo 4520 Gen9 Chassis Setup
and Installation Guide

Abstract

This document contains setup, installation, and configuration information for the HPE Apollo
4520 Gen9 Chassis. This document is for the person who installs, administers, and
troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are
qualified in the servicing of computer equipment and trained in recognizing hazards in
products with hazardous energy levels.

Part Number: 819251-005
Published: October 2017
Edition: 6

©

Copyright 2015-2017 Hewlett Packard Enterprise Development LP

Notices

The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.

Contents

Planning the installation.........................................................................5

Identifying components and LEDs........................................................ 9

Verifying the pallet contents..........................................................................................................5

Warnings and cautions..................................................................................................................6

Space and airflow requirements................................................................................................... 7

Temperature requirements............................................................................................................7

Power requirements......................................................................................................................8

Grounding requirements............................................................................................................... 8

Front panel components............................................................................................................... 9

Storage display LEDs.........................................................................................................9

Server front panel components........................................................................................ 10

Server front panel LEDs and buttons............................................................................... 11

Rear panel components..............................................................................................................12

Power supply LEDs .........................................................................................................12

Management module components...................................................................................13

Management module LEDs..............................................................................................14

I/O module components................................................................................................... 14

I/O module LEDs..............................................................................................................15

PCIe slot definitions (standard I/O module)..................................................................... 15

PCIe slot definitions (I/O module with x16 riser option)................................................... 16

HPE H240 Smart Host Bus Adapter port identification.................................................... 18

I/O module power connector identification..................................................................................18

LFF drive bay identification......................................................................................................... 19

Expander module LEDs.............................................................................................................. 19

Expander link mapping............................................................................................................... 19

Installing the chassis............................................................................20

Setting up and installing the chassis...........................................................................................20

Disassembling the chassis..........................................................................................................20

Installing the chassis into the rack.............................................................................................. 24

Installing the system components into the chassis..................................................................... 28

Installing a server............................................................................................................. 28

Installing a hot-plug drive................................................................................................. 29

Installing a flex slot power supply.....................................................................................30

Installing the system fan...................................................................................................31

Installing a management module..................................................................................... 32

Installing the expansion board......................................................................................... 32

Installing an I/O module................................................................................................... 34

Cabling and powering up the chassis.................................................36

Cabling the chassis.....................................................................................................................36

Installing the cable management arm.............................................................................. 36

Converting the cable management arm for opposite side mounting................................38

I/O module option cabling........................................................................................................... 39

HPE H240 Smart Host Bus Adapter cabling.................................................................... 39

Contents 3

Powering up the system..............................................................................................................41

Hot-plug power supply calculations..................................................................................41

Troubleshooting.................................................................................... 42

Important safety information ...................................................................................................... 42

Symbols on equipment.....................................................................................................42

Troubleshooting resources..........................................................................................................43

Warranty and regulatory information..................................................44

Warranty information...................................................................................................................44

Regulatory information................................................................................................................44

Local representative information...................................................................................... 44

Turkey RoHS material content declaration.......................................................................45

Ukraine RoHS material content declaration..................................................................... 46

Specifications........................................................................................47

Environmental specifications ..................................................................................................... 47

Chassis specifications ................................................................................................................47

Power supply specifications........................................................................................................47

HPE 800W Flex Slot Platinum Hot-plug Power Supply....................................................48

HPE 800W Flex Slot -48VDC Hot-plug Power Supply.....................................................48

HPE 800W Flex Slot Titanium Plus Hot-plug Power Supply............................................50

HPE 800W Flex Slot Universal Hot-plug Power Supply...................................................51

HPE 1400W Flex Slot Platinum Plus Hot-plug Power Supply..........................................51

Hot-plug power supply calculations............................................................................................ 52

Environmental considerations.............................................................53

Communications interference..................................................................................................... 53

Preventing electrostatic discharge.............................................................................................. 53

Grounding methods to prevent electrostatic discharge...............................................................53

Websites................................................................................................ 55

Support and other resources...............................................................56

Accessing Hewlett Packard Enterprise Support......................................................................... 56

Accessing updates......................................................................................................................56

Customer self repair....................................................................................................................57

Remote support.......................................................................................................................... 57

Acronyms and abbreviations...............................................................58

Documentation feedback..................................................................... 59

4 Contents

Planning the installation

Verifying the pallet contents

Item Description

1 I/O module

2 Management module

3 System fans (5)

4 SAS expander module

5 Drive

6 HPE Apollo 4520 Gen9 Chassis

7 Server

8 Power supply

9 Power supply blank

10 Rack rails and cable management arm

1

The quantity depends on the configuration ordered.

2

Not shown

1

1

2

2

Planning the installation 5

Warnings and cautions

WARNING:

To reduce the risk of personal injury or damage to equipment, heed all warnings and cautions
throughout the installation instructions.

WARNING:

To reduce the risk of personal injury or damage to the equipment, be sure that:

• The rack is bolted to the floor using the concrete anchor kit.

• The leveling feet extend to the floor.

• The full weight of the rack rests on the leveling feet.

• The racks are coupled together in multiple rack installations.

• Only one component is extended at a time. If more than one component is extended, a rack
might become unstable.

WARNING:

The chassis is very heavy. To reduce the risk of personal injury or damage to the equipment:

• Observe local occupational health and safety requirements and guidelines for manual material
handling.

• Remove all installed components from the chassis before installing or moving the chassis.

• Use caution and get help to lift and stabilize the chassis during installation or removal, especially
when the chassis is not fastened to the rack.

WARNING:

To reduce the risk of personal injury or damage to the equipment, you must adequately support the
chassis during installation and removal.

WARNING:

Always have at least two people to lift the chassis into the rack. If the chassis is being loaded into
the rack above chest level, an additional person must assist with aligning the chassis with the rails
while the other people support the weight of the chassis.

WARNING:

Be sure to install enclosures starting from the bottom of the rack and work your way up the rack.

WARNING:

To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.

6 Warnings and cautions

WARNING:

To reduce the risk of electric shock or damage to the equipment:

• Never reach inside the chassis while the system is powered up.

• Perform service on system components only as instructed in the user documentation.

CAUTION:

Always be sure that equipment is properly grounded and that you follow proper grounding
procedures before beginning any installation procedure. Improper grounding can result in ESD
damage to electronic components. For more information, refer to "Electrostatic discharge."

CAUTION:

When performing non-hot-plug operations, you must power down the chassis and/or the system.
However, it may be necessary to leave the chassis powered up when performing other operations,
such as hot-plug installations or troubleshooting.

Space and airflow requirements

To enable servicing and ensure adequate airflow, observe the following spatial requirements when
deciding where to install a rack:

• Leave a minimum clearance of 121.9 cm (48.0 in) in front of the rack and between rows of racks.

• Leave a minimum clearance of 76.2 cm (30.0 in) in back of the rack for a single row of racks or after
the final row of racks.

Hewlett Packard Enterprise Rack products draw cool air in through the front and expel warm air through
the rear of the enclosure. Therefore, the front of the rack enclosure must be adequately ventilated to
enable ambient room air to enter the enclosure, and the rear of the enclosure must be adequately
ventilated to enable the warm air to escape from the enclosure.

IMPORTANT:

Do not block the ventilation openings.

If the front of the rack is not completely filled with components, the remaining gaps between the
components can cause changes in the airflow, which can adversely affect cooling within the rack. Cover
these gaps with blanking panels.

CAUTION:

Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures
proper airflow. Using a rack without blanking panels results in improper cooling that can lead to
thermal damage.

Racks provide proper server cooling from flow-through perforations in the front and rear doors that
provide a 65% open area for ventilation.

Temperature requirements

To ensure continued safe and reliable equipment operation, install or position the rack in a well-ventilated,
climate-controlled environment.

Space and airflow requirements 7

The operating temperature inside the rack is always higher than the room temperature and is dependent
on the configuration of equipment in the rack. Check the TMRA for each piece of equipment before
installation.

CAUTION:

To reduce the risk of damage to the equipment when installing third-party options:

• Do not permit optional equipment to impede airflow around the chassis or to increase the internal
rack temperature beyond the maximum allowable limits.

• Do not exceed the manufacturer’s TMRA.

Power requirements

Installation of this equipment must comply with local and regional electrical regulations governing the
installation of IT equipment by licensed electricians. This equipment is designed to operate in installations
covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of
Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the
product rating label or the user documentation supplied with that option.

WARNING:

To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC
supply branch circuit that provides power to the rack. Consult the electrical authority having
jurisdiction over wiring and installation requirements of your facility.

CAUTION:

Protect the chassis from power fluctuations and temporary interruptions with a regulating UPS. This
device protects the hardware from damage caused by power surges and voltage spikes and keeps
the chassis in operation during a power failure.

Grounding requirements

This equipment must be grounded properly for proper operation and safety. In the United States, you
must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article
250, as well as any local and regional building codes.

In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA
C22.1, Canadian Electrical Code.

In all other countries, you must install the equipment in accordance with any regional or national electrical
wiring codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7.
Furthermore, you must be sure that all power distribution devices used in the installation, such as branch
wiring and receptacles, are listed or certified grounding-type devices.

Because of the high ground-leakage currents associated with this equipment, Hewlett Packard Enterprise
recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes
a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those
complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips to
supply power to this equipment is not recommended.

8 Power requirements

Identifying components and LEDs

Front panel components

Item Description

1 Server bay 1

2 Server bay 1 LFF drives

3 Server bay 2

4 Server bay 2 LFF drives

5 Chassis serial label pull tab

6 Quick-release levers (2)

7 Storage LED display

Storage display LEDs

Identifying components and LEDs 9

Item LED description LED state

1 UID LED

2 Drive health LED

3 Backplane health

LED

Off = Normal operating mode

Solid blue = One or more drives is in locate mode.

Flashing blue = Firmware update is in progress.

Off = No drives are configured.

Solid green = One or more drives are members of a logical drive.

Flashing green = One or more drives are rebuilding or performing a RAID
migration, stripe size migration, capacity expansion, logical drive extension,
or erasing.

Flashing amber = One or more drives are predicted to fail.

Solid amber = One or more drives have failed.

Green = Backplane health is normal.

Amber = Backplane error detected

Server front panel components

Item Description

1 Drive bay 1

2 Drive bay 2

3 Server ejector button

4 SUV cable connector

5 Server serial label pull tab

10 Server front panel components

Server front panel LEDs and buttons

Item Description Status

1 Power On/Standby

button and system power
LED

2 UID button/LED

3 Server health LED

Solid green = System on

Flashing green (1 Hz/cycle per sec) = Performing power on
sequence

Solid amber = System in standby

Off = No power present

Solid blue = Activated

Flashing blue:

• 1 Hz/cycle per sec = Remote management or firmware upgrade
in progress

• 4 Hz/cycle per sec = iLO manual reboot sequence initiated

• 8 Hz/cycle per sec = iLO manual reboot sequence in progress

Off = Deactivated

Solid green = Normal

Flashing green (1 Hz/cycle per sec) = iLO is rebooting

Flashing amber = System degraded

4 Server backup LED

Flashing red (1 Hz/cycle per sec) = System critical

Off = Normal operations. No backup in progress.

Flashing white = Backup in progress. Do not remove drives or
associated system components, and do not power down the server.

Server front panel LEDs and buttons 11

Rear panel components

Item Description

1 Server bay 2 I/O module

2 Server bay 1 I/O module

3 Power supply bay 4

4 Power supply bay 3

5 Power supply bay 2

6 Power supply bay 1

7 Management module

Power supply LEDs

The power supply LED is located on each power supply.

12 Rear panel components

LED Status Description

Off System is off or power supply has failed.

Solid Green Normal

Management module components

Item Description

1 HPE APM connector

2 HPE iLO connector

3 Management module thumbscrew

4 Reserved

5 Management module release lever

Management module components 13

Management module LEDs

Item Description

1 Management module UID LED

2 Management module health LED

3 iLO link LED

4 iLO activity LED

I/O module components

Item Description

1 PCIe expansion slot 4

2 PCIe expansion slot 3

3 PCIe expansion slot 2

4 PCIe expansion slot 1

14 Management module LEDs

Table Continued

Item Description

5 FlexibleLOM slot

6 NIC 2

7 NIC 1

The FlexibleLOM slot is not available on the I/O module with the x16 PCIe riser option.

I/O module LEDs

Item Description

1 NIC 1 activity LED

2 NIC 1 link LED

3 NIC 2 activity LED

4 NIC 2 link LED

PCIe slot definitions (standard I/O module)

Processor 2 must be installed to support options installed in PCIe expansion slots 3 and 4.

I/O module LEDs 15

Item Description

1 PCIe expansion slot 4 — PCIe3 x8 (8, 4, 2, 1)

2 PCIe expansion slot 3 — PCIe3 x8 (8, 4, 2, 1)

3 PCIe expansion slot 2 — PCIe3 x8 (8, 4, 2, 1)

4 PCIe expansion slot 1 — PCIe3 x8 (8, 4, 2, 1)

5 FlexibleLOM slot — PCIe3 x8

PCIe slot definitions (I/O module with x16 riser option)

Processor 2 must be installed to support options installed in PCIe expansion slots 3 and 4.

16 PCIe slot definitions (I/O module with x16 riser option)

Item Description

1 PCIe expansion slot 4 — PCIe3 x8 (8, 4, 2, 1)

2 PCIe expansion slot 3 — PCIe3 x8 (8, 4, 2, 1)

3 PCIe expansion slot 2 — PCIe3 x16 (16, 8, 4, 2, 1)

4 PCIe expansion slot 1 — PCIe3 x8 (8, 4, 2, 1)

Identifying components and LEDs 17

HPE H240 Smart Host Bus Adapter port identification

1

2

3

4

Item Description

1 Port 2i

2 Port 1i

I/O module power connector identification

Item Description

1 PCIe expansion slot 1 power connector

2 PCIe expansion slot 2 power connector

18 HPE H240 Smart Host Bus Adapter port identification

3 PCIe expansion slot 3 power connector

4 PCIe expansion slot 4 power connector

LFF drive bay identification

This chassis supports 23 LFF drives and 2 expander modules (numbered A and B) per server. The first
digit in the illustration represents the server associated with the drive and the second set of digits
represent the drive bay number.

Expander module LEDs

State Description

Green Expander module health is good

Amber Expander module fault detected

Expander link mapping

All 46 hard drives are accessible from either server 1 or server 2:

• Expander A in backplane 1 connects to node 1 I/O module ports 1A/1B.

• Expander B in backplane 1 connects to node 2 I/O module ports 2A/2B.

• Expander A in backplane 2 connects to node 2 I/O module ports 1A/1B.

• Expander B in backplane 2 connects to node 1 I/O module ports 2A/2B.

LFF drive bay identification 19

Installing the chassis

1

2

Setting up and installing the chassis

Procedure

1. Set up and install the rack. For more information, see the documentation that ships with the rack.

2. Disassemble the chassis.

3. Install the chassis into the rack.

4. Install the system components into the chassis.

Disassembling the chassis

Prerequisites

• Before installing the chassis into the rack, you must remove the pluggable modules and system
components from the chassis.

• Because a fully populated chassis can weigh up to 99.79 kg ( 220.00 lb), remove the components from
the chassis to make moving and installing the chassis easier.

Procedure

1. With the chassis still on the pallet, remove all components from the front and rear of the chassis:

• Power supplies

• Management module

20 Installing the chassis

• I/O module

CAUTION:

To avoid damage to the server, always support the bottom of the server when removing it
from the chassis.

• Server

Installing the chassis 21

CAUTION:

To avoid damage to the device, do not use the removal handle to carry it.

2. Remove the access panel.

3. Remove all LFF drives.

22 Installing the chassis

4. System fans (bays 1 through 4):

a. In bay 5, open the fan bay door.

b. Remove the system fans from all 5 fan bays.

Installing the chassis 23

Installing the chassis into the rack

WARNING:

Always have at least two people to lift the chassis into the rack. If the chassis is being loaded into
the rack above chest level, an additional person must assist with aligning the chassis with the rails
while the other people support the weight of the chassis.

WARNING:

The chassis is very heavy. To reduce the risk of personal injury or damage to the equipment:

• Observe local occupational health and safety requirements and guidelines for manual material
handling.

• Remove all installed components from the chassis before installing or moving the chassis.

• Use caution and get help to lift and stabilize the chassis during installation or removal, especially
when the chassis is not fastened to the rack.

WARNING:

To avoid risk of personal injury or damage to the equipment, do not stack anything on top of rail­mounted equipment or use it as a work surface when extended from the rack.

CAUTION:

Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the
heaviest item first, and continue to populate the rack from the bottom to the top.

24 Installing the chassis into the rack

CAUTION:

Hewlett Packard Enterprise has not tested or validated the chassis with any third-party racks. Before
installing the chassis in a third-party rack, be sure to properly scope the limitations of the rack.
Before proceeding with the installation, consider the following:

• You must fully understand the static and dynamic load carrying capacity of the rack and be sure
that it can accommodate the weight of the chassis.

• Be sure sufficient clearance exists for cabling, installation and removal of the chassis, and
actuation of the rack doors.

The chassis requires rails for installation in a rack. To install the rack rails, see the Quick Deploy Rail
System Installation Instructions that ship with the rack hardware kit.

You can install up to nine chassis in a 36U, 1200mm deep rack. If you are installing more than one
chassis, install the first chassis in the bottom of the rack, and then install additional chassis by moving up
the rack with each subsequent chassis. Plan the rack installation carefully because it is difficult to change
the location of components after they are installed.

WARNING:

To reduce the risk of personal injury or damage to the equipment, be sure that:

• The rack is bolted to the floor using the concrete anchor kit.

• The leveling feet extend to the floor.

• The full weight of the rack rests on the leveling feet.

• The racks are coupled together in multiple rack installations.

• Only one component is extended at a time. If more than one component is extended, a rack
might become unstable.

WARNING:

To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately
stabilized before installing the chassis.

WARNING:

To reduce the risk of personal injury or damage to the equipment, you must fully extend the rails. To
fully extend the rails, press the push tabs and extend the rails until the rails click twice.

Procedure

1. Extend the rails until they stop.

Installing the chassis 25

2. Fully extend the rails by pressing the push tabs and extending the rails until the rails click two times.

CAUTION:

Be sure to keep the product parallel to the floor when installing the chassis. Tilting the product up
or down could result in damage to the rails.

26 Installing the chassis

3. Install the chassis into the J-slot on the rails, and then pull it forward.

4. Press the Push tabs on each rail, and then slide the chassis into the rack. When the chassis stops

midway, press the push tabs on each rail to release the chassis and slide it fully into the rack.

CAUTION:

Press and hold the "Push" tab on each rail until the chassis begins to slide into the rack. Then,
release the "Push" tabs and continue to slide the chassis into the rack. Press and hold the
"Push" tab on each rail again when the rails lock at a 76.2-cm (30-inch) extension. Then, release
the "Push" tabs again and finish sliding the chassis into the rack. Failure to release the "Push"
tabs may cause damage to the rails.

Installing the chassis 27

Installing the system components into the chassis

Once the chassis is installed in the rack, begin installing the components in the chassis.

Installing a server

CAUTION:

To prevent improper cooling and thermal damage, do not operate the chassis unless all bays are
populated with a component or a blank.

Procedure

1. Prepare the server for installation

2. Install the server. When seated properly, the server will be flush with the front of the chassis and the

release lever will close completely without resistance.

28 Installing the system components into the chassis

Installing a hot-plug drive

WARNING:

To reduce the risk of injury from electric shock, do not install more than one drive carrier at a time.

Procedure

1. Remove the drive blank.

2. Prepare the low-profile LFF hot-plug drive for installation.

3. Install the LFF hot-plug drive in the chassis.

Installing a hot-plug drive 29

4. Determine the status of the drives using the drive LEDs located on the storage display LEDs.

To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/smartstorage/docs).

Installing a flex slot power supply

WARNING:

To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.

• Unplug the power cord from the power supply to disconnect power to the equipment.

• Do not route the power cord where it can be walked on or pinched by items placed against it.
Pay particular attention to the plug, electrical outlet, and the point where the cord extends from
the server.

Procedure

Install the component as indicated.

30 Installing a flex slot power supply

Installing the system fan

Procedure

1. To install a fan in bay 5, open the fan door. For all other fans, proceed to step 2.

2. Push in on the tabs, and then insert the system fan into the chassis.

IMPORTANT:

Use the tabs to insert the system fan into the chassis. Do not push in on the system fan grill to
install it.

Installing the system fan 31

Installing a management module

Procedure

Install the component as indicated.

Installing the expansion board

Prerequisites

When planning installation of the I/O module expansion board options, review the following requirements:

• Single and dual installation of the HPE H240 Smart Host Bus Adapter is supported.

• Multipath I/O (MPIO) is supported in dual installation of the HPE H240 Smart Host Bus Adapter.

• RAID mode is not supported.

32 Installing a management module

Procedure

1. Remove the I/O module.

2. Remove the I/O module access panel.

3. Remove the PCIe blank from the expansion slot.

Installing the chassis 33

4. Install a supported expansion board option in one of the PCIe expansion slots.

If installing an expansion board option in an I/O module with the x16 riser option, be sure to install the
x16 expansion board in PCIe slot 2. For more information, see the "PCIe slot definitions (I/O module

with x16 riser option)."

5. Cable the board according to the option installed. For more information, see "I/O module option
cabling."

Installing an I/O module

Install any I/O module options before installing the I/O module into the chassis.

WARNING:

To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or
telecommunications connectors into RJ-45 connectors.

34 Installing an I/O module

Procedure

Install the component as indicated.

Installing the chassis 35

Cabling and powering up the chassis

Cabling the chassis

After all system hardware is installed, cable the components.

WARNING:

To reduce the risk of electric shock or injury due to high-current electrical energy, be sure that all
power is completely disconnected at the source before beginning any power connections to the
power bus bars or power bus box.

WARNING:

Be sure that all circuit breakers are locked in the off position before connecting any power
components.

CAUTION:

To avoid damaging the fiber cables, do not drape cables from one side of the rack to the other and
do not run cables over a hard corner or edge.

Procedure

1. Connect the network cables to the Ethernet ports on the I/O module (I/O module components on

page 14).

2. Connect a network cable to the iLO connector on the management module (Management module
components on page 13).

3. Connect the APM cable to the APM connector on the management module (Management module
components on page 13).

Installing the cable management arm

IMPORTANT:

If you need to hinge the cable management arm on the rear right-hand side of the rack, see the
instructions in "Converting the cable management arm for opposite side mounting on page

38." Perform these steps to convert the arm to a right-hand swing and install the arm on the right
side of the rack.

Procedure

1. Install the rack rail brace.

36 Cabling and powering up the chassis

2. Align and install the cable management arm.

3. Press the latch and slide the cable management arm into place.

Cabling and powering up the chassis 37

Converting the cable management arm for opposite side mounting

The cable management arm is designed for ambidextrous implementation. You can convert the arm for
right-hand swing.

IMPORTANT:

When converting the cable arm, always be sure to orient the arm with the cable trough facing
upward.

NOTE: To access some components on the rear of the product, you may need to remove the cable
management arm.

Procedure

1. Press the latch to release the cable management arm and remove the cable management arm.

2. Move the cable management arm to the right rack rail and align the tab for opposite side mounting.

38 Converting the cable management arm for opposite side mounting

3. Align and install the cable management arm on the right rack rail.

I/O module option cabling

The chassis supports two I/O modules. Each I/O module contains four PCIe slots and one FlexibleLOM
slot. Each PCIe slot has a power connector. For power connector locations, see I/O module power
connector identification on page 18.

This section describes the cable routing for the options installed in the I/O modules.

HPE H240 Smart Host Bus Adapter cabling

The HPE Apollo 4520 Gen9 Chassis supports single and dual installation for the HPE H240 Smart Host
Bus Adapter. The dual installation of the HPE H240 Smart Host Bus Adapter supports Multipath I/O
(MPIO) redundancy at the server (node) level and at the HPE H240 Smart Host Bus Adapter controller
level. RAID mode is not supported.

When an I/O module with the x16 riser option is installed, PCIe slot 2 is reserved for x16 options and the
HPE H240 Smart Host Bus Adapter options must be installed in PCIe slots 1 and 3.

I/O module option cabling 39

• Single-board option (standard I/O module and I/O module with x16 riser option)

• Dual-board option (standard I/O module)

• Dual-board option (I/O module with the x16 riser option)

40 Cabling and powering up the chassis

• Dual-board option (MPIO)

Powering up the system

Procedure

1. Connect the power cables to the power supplies.

2. Connect the power cables to the power source (UPS or wall outlet) or to an installed PDU.

3. Press the Power On/Standby button on the server.

Hot-plug power supply calculations

For hot-plug power supply specifications and calculators to determine electrical and heat loading for the
server, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/
poweradvisor/online).

Powering up the system 41

Troubleshooting

Important safety information

Familiarize yourself with the safety information in the following sections before troubleshooting the server.

Important safety information

Before servicing this product, read the Important Safety Information document provided with the server.

Symbols on equipment

The following symbols may be placed on equipment to indicate the presence of potentially hazardous
conditions.

This symbol indicates Hewlett Packard Enterprise systems and peripherals that
contain assemblies and components that are sensitive to electrostatic discharge.
Carefully observe the precautions and recommended procedures in this document to
prevent component damage from static electricity.

This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

99.79 kg

220.00 lb

This symbol indicates the presence of electric shock hazards. The area contains no
user or field serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure.

This symbol on an RJ-45 receptacle indicates a network interface connection.

WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do
not plug telephone or telecommunications connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool
before touching.

This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the equipment,
observe local occupational health and safety requirements and guidelines for manual
material handling.

42 Troubleshooting

These symbols, on power supplies or systems, indicate that the equipment is supplied
by multiple sources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords to
disconnect power from the system completely.

Troubleshooting resources

The HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for
resolving common problems and comprehensive courses of action for fault isolation and identification,
issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide,
select a language:

• English

• French

• Spanish

• German

• Japanese

• Simplified Chinese

The HPE ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error
messages and information to assist with interpreting and resolving error messages on ProLiant servers
and server blades. To view the guide, select a language:

• English

• French

• Spanish

• German

• Japanese

• Simplified Chinese

Troubleshooting resources 43

Warranty and regulatory information

Warranty information

To view the warranty for your product or to view the Safety and Compliance Information for Server,
Storage, Power, Networking, and Rack Products reference document, go to the Enterprise Safety and

Compliance website:

www.hpe.com/support/Safety-Compliance-EnterpriseProducts

Additional warranty information

HPE ProLiant and x86 Servers and Options

www.hpe.com/support/ProLiantServers-Warranties

HPE Enterprise Servers

www.hpe.com/support/EnterpriseServers-Warranties

HPE Storage Products

www.hpe.com/support/Storage-Warranties

HPE Networking Products

www.hpe.com/support/Networking-Warranties

Regulatory information

To view the regulatory information for your product, view the Safety and Compliance Information for
Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise

Support Center:

www.hpe.com/support/Safety-Compliance-EnterpriseProducts

Additional regulatory information

Hewlett Packard Enterprise is committed to providing our customers with information about the chemical
substances in our products as needed to comply with legal requirements such as REACH (Regulation EC
No 1907/2006 of the European Parliament and the Council). A chemical information report for this product
can be found at:

www.hpe.com/info/reach

For Hewlett Packard Enterprise product environmental and safety information and compliance data,
including RoHS and REACH, see:

www.hpe.com/info/ecodata

For Hewlett Packard Enterprise environmental information, including company programs, product
recycling, and energy efficiency, see:

www.hpe.com/info/environment

Local representative information

Manufacturer information:

Hewlett Packard Enterprise Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.

Local representative information Russian

44 Warranty and regulatory information

Russia:

Belarus:

Kazakhstan:

Local representative information Kazakh

Russia:

Belarus:

Kazakhstan:

Manufacturing date

The manufacturing date is defined by the serial number.

CCSYWWZZZZ (serial number format for this product)

Valid date formats include:

• YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting
point; for example, 238: 2 for 2002 and 38 for the week of September 9. In addition, 2010 is indicated
by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth.

• YYWW, where YY indicates the year, using a base year of 2000; for example, 0238: 02 for 2002 and
38 for the week of September 9.

Turkey RoHS material content declaration

Turkey RoHS material content declaration 45

Ukraine RoHS material content declaration

46 Ukraine RoHS material content declaration

Specifications

Environmental specifications

Specification Value

Temperature range

Operating 10°C to 35°C (50°F to 95°F)

Shipping -40°C to 70°C (-40°F to 158°F)

Maximum wet bulb temperature 28°C (82.4°F)

Relative humidity (noncondensing)

Operating 10% to 90%

Nonoperating 5% to 95%

1

All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3,048 m
(10,000 ft) is applicable. No direct sunlight allowed.

2

Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for
storage corresponds to a pressure minimum of 70 kPa.

1

2

Chassis specifications

Specification Value

Height 18.96 cm (7.46 in)

Depth 84.91 cm (33.43 in)

Width 44.33 cm (17.45 in)

Weight (fully loaded, with three XL450 servers) 99.79 kg (220.00 lb)

Weight, empty 43.09 kg (95.00 lb)

Power supply specifications

Depending on installed options, the server is configured with one of the following power supplies:

• HPE 800W Flex Slot Platinum Hot-plug Power Supply on page 48

• HPE 800W Flex Slot -48VDC Hot-plug Power Supply on page 48

• HPE 800W Flex Slot Titanium Plus Hot-plug Power Supply on page 50

• HPE 800W Flex Slot Universal Hot-plug Power Supply on page 51

• HPE 1400W Flex Slot Platinum Plus Hot-plug Power Supply on page 51

For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/proliant/powersupply).

Specifications 47

HPE 800W Flex Slot Platinum Hot-plug Power Supply

Specification Value

Input requirements

Rated input voltage

Rated input frequency

Rated input current

Maximum rated input power

BTUs per hour

100 to 127 VAC

200 to 240 VAC

240 VDC for China only

50 Hz to 60 Hz

Not applicable to 240VDC

9.4 A at 100 VAC

4.5 A at 200 VAC

3.8 A at 240 VDC for China
only

940 W at 100 VAC

900 W at 200 VAC

912 W at 240 VDC for China
only

3207 at 100 VAC

3071 at 200 VAC

3112 at 240 for China only

Power supply output

Rated steady-state power

Maximum peak power

800 W at 100 VAC to 127 VAC
input

800 W at 200 VAC to 240 VAC
input

800 W at 240 VDC input for
China only

800 W at 100 VAC to 127 VAC
input

800 W at 200 VAC to 240 VAC
input

800 W at 240 VDC input for
China only

HPE 800W Flex Slot -48VDC Hot-plug Power Supply

Specification Value

Input requirements

Table Continued

48 HPE 800W Flex Slot Platinum Hot-plug Power Supply

Rated input voltage

-40 VDC to -72 VDC

-48 VDC nominal input

Rated input current

26 A at -40 VDC input

19 A at -48 VDC input, nominal
input

12.4 A at -72 VDC input

Rated input power (W)

936 W at -40 VDC input

912 W at -48 VDC input,
nominal input

900 W at -72 VDC input

Rated input power (BTUs per

3194 at -40 VDC input

hour)

3112 at -48 VDC input,
nominal input

3071 at -72 VDC input

Power supply output

Rated steady-state power (W) 800 W at -40 VDC to -72 VDC

Maximum peak power (W) 800 W at -40 VDC to -72 VDC

WARNING:

To reduce the risk of electric shock or energy hazards:

• This equipment must be installed by trained service personnel, as defined by the NEC and IEC
60950-1, Second Edition, the standard for Safety of Information Technology Equipment.

• Connect the equipment to a reliably grounded Secondary circuit source. A Secondary circuit has
no direct connection to a Primary circuit and derives its power from a transformer, converter, or
equivalent isolation device.

• The branch circuit overcurrent protection must be rated 27 A.

Specifications 49

CAUTION:

This equipment is designed to permit the connection of the earthed conductor of the DC supply
circuit to the earthing conductor at the equipment.

If this connection is made, all of the following must be met:

• This equipment must be connected directly to the DC supply system earthing electrode
conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply
system earthing electrode conductor is connected.

• This equipment must be located in the same immediate area (such as adjacent cabinets) as any
other equipment that has a connection between the earthed conductor of the same DC supply
circuit and the earthing conductor, and also the point of earthing of the DC system. The DC
system must be earthed elsewhere.

• The DC supply source is to be located within the same premises as the equipment.

• Switching or disconnecting devices must not be in the earthed circuit conductor between the DC
source and the point of connection of the earthing electrode conductor.

HPE 800W Flex Slot Titanium Plus Hot-plug Power Supply

Specification Value

Input requirements

Rated input voltage

Rated input frequency

Rated input current

Maximum rated input power

BTUs per hour

200 to 240 V AC

240 VDC for China only

50 Hz to 60 Hz

Not applicable to 240 VDC

4.35 A at 200 VAC 3.62 A at
240 VAC

3.62 A at 240 VDC for China
only

870 W at 200 VAC

870 W at 240 VAC

870 W at 240 VDC for China
only

2969 at 200 VAC

2969 at 240 VAC

2969 at 240 VDC for China
only

Power supply output

50 HPE 800W Flex Slot Titanium Plus Hot-plug Power Supply

Table Continued

Rated steady-state power

800 W at 200 VAC to 240 VAC
input

800 W at 240 VDC input for
China only

Maximum peak power

800 W at 200 VAC to 240 VAC
input

800 W at 240 VDC input for
China only

HPE 800W Flex Slot Universal Hot-plug Power Supply

Specification Value

Input requirements

Rated input voltage

Rated input frequency 50 Hz–60 Hz

Rated input current

Maximum rated input power

200 V to 277 V AC

380 VDC

4.5 A at 200 V AC

3.2 A at 277 V AC

2.3 A at 380 VDC

900 W at 200 VAC

887 W at 277 VAC

874 W at 380 VDC

BTUs per hour

Power supply output

Rated steady-state power

Maximum peak power

3071 at 200 VAC

3026 at 277 VAC

2982 at 380 VDC

800 W at 200 VAC to 277 VAC
input

800 W at 380 VDC input

800 W at 200 VAC to 277 VAC
input

800 W at 380 VDC input

HPE 1400W Flex Slot Platinum Plus Hot-plug Power Supply

Specification Value

Input requirements

Table Continued

HPE 800W Flex Slot Universal Hot-plug Power Supply 51

Rated input voltage

200 to 240 VAC

240 VDC for China only

Rated input frequency

Rated input current

Maximum rated input power

BTUs per hour

Power supply output

Rated steady-state power

50 Hz to 60 Hz

Not applicable to 240 VDC

8.0 A at 200 VAC

6.7 A at 240 VAC

6.7 A at 240 VDC for China
only

1600 W at 200 VAC

1600 W at 240 VAC

1600 W at 240 VDC for China
only

5459 at 200 VAC

5459 at 240 VAC

5459 at 240 VDC for China
only

1400 W at 200 VAC to 240
VAC input

1400 W at 240 VDC input for
China only

Maximum peak power

1400 W at 200 VAC to 240
VAC input

1400 W at 240 VDC input for
China only

Hot-plug power supply calculations

For hot-plug power supply specifications and calculators to determine electrical and heat loading for the
server, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/

poweradvisor/online).

52 Hot-plug power supply calculations

Environmental considerations

Communications interference

Hewlett Packard Enterprise system compliance tests are conducted with Hewlett Packard Enterprise
supported peripheral devices and shielded cables, such as those received with the system. The system
meets interference requirements of all countries in which it is sold. These requirements provide
reasonable protection against interference with radio and television communications.

Installing and using the system in strict accordance with Hewlett Packard Enterprise instructions
minimizes the chances that the system might cause radio or television interference. However, Hewlett
Packard Enterprise does not guarantee that the system does not interfere with radio and television
reception.

Take these precautions:

• Use only shielded cables.

• Install and route the cables according to the instructions provided.

• Ensure that all cable connector screws are firmly tightened.

• Use only Hewlett Packard Enterprise supported peripheral devices.

• Before system operation, ensure that all panels and cover plates are in place and secure.

Preventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you must follow when setting up the
system or handling parts. A discharge of static electricity from a finger or other conductor may damage
system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of
the device.

Procedure

• Avoid hand contact by transporting and storing products in static-safe containers.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.

• Place parts on a grounded surface before removing them from their containers.

• Avoid touching pins, leads, or circuitry.

• Always be properly grounded when touching a static-sensitive component or assembly.

Grounding methods to prevent electrostatic discharge

Several methods are used for grounding. Use one or more of the following methods when handling or
installing electrostatic-sensitive parts:

• Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist
straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To
provide proper ground, wear the strap snug against the skin.

• Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet
when standing on conductive floors or dissipating floor mats.

Environmental considerations 53

• Use conductive field service tools.

• Use a portable field service kit with a folding static-dissipating work mat.

If you do not have any of the suggested equipment for proper grounding, have an authorized reseller
install the part.

For more information on static electricity or assistance with product installation, contact an authorized
reseller.

54 Environmental considerations

Websites

General websites

Hewlett Packard Enterprise Information Library

www.hpe.com/info/EIL

Subscription Service/Support Alerts

www.hpe.com/support/e-updates

Insight Remote Support

www.hpe.com/info/insightremotesupport/docs

For additional websites, see Support and other resources.

Websites 55

Support and other resources

Accessing Hewlett Packard Enterprise Support

• For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:

http://www.hpe.com/assistance

• To access documentation and support services, go to the Hewlett Packard Enterprise Support Center
website:

http://www.hpe.com/support/hpesc

Information to collect

• Technical support registration number (if applicable)

• Product name, model or version, and serial number

• Operating system name and version

• Firmware version

• Error messages

• Product-specific reports and logs

• Add-on products or components

• Third-party products or components

Accessing updates

• Some software products provide a mechanism for accessing software updates through the product
interface. Review your product documentation to identify the recommended software update method.

• To download product updates:

Hewlett Packard Enterprise Support Center

www.hpe.com/support/hpesc

Hewlett Packard Enterprise Support Center: Software downloads

www.hpe.com/support/downloads

Software Depot

www.hpe.com/support/softwaredepot

• To subscribe to eNewsletters and alerts:

www.hpe.com/support/e-updates

• To view and update your entitlements, and to link your contracts and warranties with your profile, go to
the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials
page:

www.hpe.com/support/AccessToSupportMaterials

56 Support and other resources

IMPORTANT:

Access to some updates might require product entitlement when accessed through the Hewlett
Packard Enterprise Support Center. You must have an HPE Passport set up with relevant
entitlements.

Customer self repair

Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a
CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your
convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service
provider will determine whether a repair can be accomplished by CSR.

For more information about CSR, contact your local service provider or go to the CSR website:

http://www.hpe.com/support/selfrepair

Remote support

Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.

If your product includes additional remote support details, use search to locate that information.

Remote support and Proactive Care information

HPE Get Connected

www.hpe.com/services/getconnected

HPE Proactive Care services

www.hpe.com/services/proactivecare

HPE Proactive Care service: Supported products list

www.hpe.com/services/proactivecaresupportedproducts

HPE Proactive Care advanced service: Supported products list

www.hpe.com/services/proactivecareadvancedsupportedproducts

Proactive Care customer information

Proactive Care central

www.hpe.com/services/proactivecarecentral

Proactive Care service activation

www.hpe.com/services/proactivecarecentralgetstarted

Customer self repair 57

Acronyms and abbreviations

AC

alternating current

APM

advanced power management

CSA

Canadian Standards Association

CSR

Customer Self Repair

ESD

electrostatic discharge

IEC

International Electrotechnical Commission

iLO

Integrated Lights-Out

LFF

large form factor

LOM

LAN on Motherboard

PCIe

Peripheral Component Interconnect Express

PDU

power distribution unit

TMRA

recommended ambient operating temperature

UID

unit identification

UPS

uninterruptible power system

USB

universal serial bus

58 Acronyms and abbreviations

Documentation feedback

Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us
improve the documentation, send any errors, suggestions, or comments to Documentation Feedback
(

[e-mail]). When submitting your feedback, include the document title, part number,
edition, and publication date located on the front cover of the document. For online help content, include
the product name, product version, help edition, and publication date located on the legal notices page.

Documentation feedback 59