HP Apollo 4510 G10 Maintenance And Service Manual

HPE Apollo 4510 Gen10 Chassis Maintenance and Service Guide

Abstract

This guide describes identification and maintenance procedures, diagnostic tools,
specifications for hardware components, and software for the HPE Apollo 4500 Systems. This
guide is for an experienced service technician. Hewlett Packard Enterprise assumes you are
qualified in the servicing of computer equipment, trained in recognizing hazards in products,
and are familiar with weight and stability precautions.

Part Number: 881304-001
Published: October 2017
Edition: 1

©

Copyright 2017 Hewlett Packard Enterprise Development LP

Notices

The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.

Acknowledgments

Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.

Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

Contents

Illustrated parts catalog..........................................................................6

Mechanical components............................................................................................................... 6

Drive drawer rail spare parts.............................................................................................. 6

Midplane assembly cover spare parts................................................................................7

Fan cage louver spare part................................................................................................ 7

Power supply blank spare part...........................................................................................7

4U rack mounting kit spare parts....................................................................................... 7

Drive blank spare part........................................................................................................ 7

Drive drawer cable track spare part................................................................................... 7

Bezel ear spare parts......................................................................................................... 7

System components......................................................................................................................8

Drive drawer assembly with backplane spare part.............................................................8

Cable retention bracket spare part.....................................................................................9

Midplane assembly spare parts......................................................................................... 9

Management module spare part........................................................................................ 9

I/O module spare part.........................................................................................................9

System fan spare parts...................................................................................................... 9

Power supply spare parts...................................................................................................9

Cable kit spare parts........................................................................................................ 10

Chassis options...........................................................................................................................10

LFF drive spare parts....................................................................................................... 10

HPE Smart Storage Battery spare part............................................................................ 12

Expansion board option spare parts................................................................................ 12

Chassis lift handle spare parts......................................................................................... 14

Customer self repair............................................................................. 15

Removal and replacement procedures...............................................24

Required tools.............................................................................................................................24

Preparation procedures.............................................................................................................. 24

Power down the server.................................................................................................... 24

Extend the drive drawer from the chassis........................................................................ 25

Remove the chassis from the rack...................................................................................26

Remove the server from the chassis................................................................................27

Safety considerations..................................................................................................................28

Preventing electrostatic discharge................................................................................... 28

Symbols on equipment.....................................................................................................28

System warnings and cautions........................................................................................ 29

Removing and replacing the bezel ear....................................................................................... 30

Removing and replacing the management module.................................................................... 30

Removing and replacing the I/O module.....................................................................................31

Removing and replacing an expansion board.............................................................................32

Removing and replacing a power supply.................................................................................... 33

Removing and replacing the power supply blank....................................................................... 34

Removing and replacing a drive................................................................................................. 34

Removing and replacing the drive blank.....................................................................................36

Removing and replacing the system fan.....................................................................................36

Removing and replacing the HPE Smart Storage Battery.......................................................... 37

Contents 3

Removing and replacing a midplane assembly.......................................................................... 38

Removing and replacing a fan louver......................................................................................... 40

Removing and replacing the drive drawer assembly.................................................................. 40

Removing and replacing the chassis lift handles........................................................................ 45

Troubleshooting....................................................................................47

Troubleshooting resources..........................................................................................................47

Diagnostic tools.................................................................................... 48

Product QuickSpecs................................................................................................................... 48

UEFI System Utilities.................................................................................................................. 48

Selecting the boot mode ................................................................................................. 48

Secure Boot......................................................................................................................49

Launching the Embedded UEFI Shell ............................................................................. 50

Intelligent Provisioning................................................................................................................ 50

HPE Insight Remote Support......................................................................................................51

USB support................................................................................................................................51

External USB functionality................................................................................................51

HPE Smart Storage Administrator.............................................................................................. 51

Identifying components and LEDs......................................................53

Front panel components............................................................................................................. 53

Drive Drawer LEDs...........................................................................................................54

Server front panel components........................................................................................ 54

Server front panel LEDs and buttons............................................................................... 55

Rear panel components..............................................................................................................57

Power supply LEDs .........................................................................................................57

Management module components...................................................................................58

Management module LEDs..............................................................................................58

I/O module components................................................................................................... 59

I/O module LEDs..............................................................................................................59

PCIe slot definitions......................................................................................................... 60

HPE Smart Array E208i-p SR Gen10 Controller port identification..................................61

HPE Smart Array P408i-p SR Gen10 Controller port identification..................................61

LFF drive bay numbering............................................................................................................ 62

LFF drive LED definitions............................................................................................................62

4 Contents

Cabling...................................................................................................64

I/O module option cabling........................................................................................................... 64

HPE Smart Array E208i-p SR Gen10 Controller cabling................................................. 64

HPE Smart Array P408i-p SR Gen10 Controller cabling................................................. 65

Specifications........................................................................................68

Environmental specifications ..................................................................................................... 68

Chassis specifications.................................................................................................................68

Power supply specifications........................................................................................................68

HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply............................. 69

HPE 800W Flex Slot -48VDC Hot Plug Low Halogen Power Supply...............................69

HPE 800W Flex Slot Titanium Hot Plug Low Halogen Power Supply..............................71

HPE 800W Flex Slot Universal Hot Plug Low Halogen Power Supply............................ 72

HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply........................... 72

Hot-plug power supply calculations............................................................................................ 73

Documentation feedback..................................................................... 74

Contents 5

Illustrated parts catalog

8

6

1

2

3

5

7

4

Mechanical components

Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported parts information, see the Hewlett Packard Enterprise PartSurfer website (

www.hpe.com/info/partssurfer).

http://

Item Description

1 Drive drawer rail spare parts on page 6

2 Midplane assembly cover spare parts on page 7

3 Fan cage louver spare part on page 7

4 Power supply blank spare part on page 7

5 4U rack mounting kit spare parts on page 7

6 Drive blank spare part on page 7

7 Drive drawer cable track spare part on page 7

8 Bezel ear spare parts on page 7

For more information, see Removal and replacement procedures on page 24.

Drive drawer rail spare parts

Customer self repair on page 15: mandatory

Description Spare part number

Drive drawer rail without lock out 880986-001

Drive drawer rail with lock out 881539-001

6 Illustrated parts catalog

Midplane assembly cover spare parts

Customer self repair on page 15: mandatory

Description Spare part number

Midplane assembly cover 880981-001

Fan cage louver spare part

Customer self repair on page 15: mandatory

Description Spare part number

Fan cage louver 880987-001

Power supply blank spare part

Customer self repair on page 15: mandatory

Description Spare part number

Power supply blank 880982-001

4U rack mounting kit spare parts

Customer self repair on page 15: mandatory

Description Spare part number

4U rack mounting kit 880985-001

Drive blank spare part

Customer self repair on page 15: mandatory

Description Spare part number

LFF drive blank 827363-001

Drive drawer cable track spare part

Customer self repair on page 15: optional

Description Spare part number

Drive drawer cable track, left 880991-001

Drive drawer cable track, right 880992-001

Bezel ear spare parts

Customer self repair on page 15: mandatory

Description Spare part number

Bezel ear, right 880984-001

Bezel ear, left 880983-001

Midplane assembly cover spare parts 7

System components

1

2

3

6

4

5

7

Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://
www.hpe.com/info/partssurfer).

All processors in this HPE ProLiant server must have the same cache size, speed, number of cores, and
rated maximum power consumption.

Item Description

1 Drive drawer assembly with backplane spare part on page 8

2 Cable retention bracket spare part on page 9

3 Midplane assembly spare parts on page 9

4 Management module spare part on page 9

5 I/O module spare part on page 9

6 System fan spare parts on page 9

7 Power supply spare parts on page 9

8 Cable kit spare parts on page 10

1

Not shown

1

For more information, see Removal and replacement procedures on page 24.

Drive drawer assembly with backplane spare part

Customer self repair on page 15: optional

Description Spare part number

Drive drawer assembly with backplane PCA,
drawer rails, and cable retention bracket

880988-001

8 System components

Cable retention bracket spare part

Customer self repair on page 15: mandatory

Description Spare part number

Cable retention bracket 880989-001

Midplane assembly spare parts

Customer self repair on page 15: optional

Description Spare part number

Midplane assembly (1x60) 880990-001

Management module spare part

Customer self repair on page 15: optional

Description Spare part number

Management module 880993-001

I/O module spare part

Customer self repair on page 15: optional

Description Spare part number

I/O module (1x60) 880994-001

System fan spare parts

Customer self repair on page 15: mandatory

Description Spare part number

System fan module 880995-001

Power supply spare parts

Customer self repair on page 15: mandatory

Description Spare part number

HPE 800W Flex Slot -48VDC Hot Plug Low
Halogen Power Supply

HPE 800W Flex Slot Platinum Hot Plug Low
Halogen Power Supply

HPE 800W Flex Slot Titanium Hot Plug Low
Halogen Power Supply

866728-001

866730-001

866793-001

HPE 800W Flex Slot Universal Hot Plug Low
Halogen Power Supply

HPE 1600W Flex Slot Platinum Hot Plug Low
Halogen Power Supply

866727-001

863373-001

Cable retention bracket spare part 9

Cable kit spare parts

1

4

2

3

Customer self repair on page 15: mandatory

Description Spare part number

Midplane - fan cable kit 879509-001

Front I/O/USB cable kit 879510-001

HPE Apollo 4510 E208i-p/P408i-p Mini SAS cable
kit

HPE Smart Array cable kit (P408i-a/E208i-a) 879038-001

Chassis options

Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://
www.hpe.com/info/partssurfer).

879037-001

Item Description

1 LFF drive spare parts on page 10

2 HPE Smart Storage Battery spare part on page 12

3 Expansion board option spare parts on page 12

4 Chassis lift handle spare parts on page 14

For more information, see Removal and replacement procedures on page 24.

LFF drive spare parts

Customer self repair on page 15: mandatory

SATA drives

Description Spare part number

HPE 240 GB SATA RI LFF LPC DS SSD 878844-001

HPE 480 GB SATA RI LFF LPC DS SSD 878848-001

10 Cable kit spare parts

Table Continued

Description Spare part number

HPE 480 GB SATA MU LFF LPC DS SSD 879015-001

HPE 960 GB SATA RI LFF LPC DS SSD 878851-001

HPE 960 GB SATA MU LFF LPC DS SSD 879018-001

HPE 1 TB SATA 7.2K LFF LP DS HDD 862130-001

HPE 1.6 TB SATA RI LFF LPC SSD 841481-001

HPE 1.92 TB SATA RI LFF LPC DS SSD 878854-001

HPE 1.92 TB SATA MU LFF LPC DS SSD 879021-001

HPE 2 TB SATA 7.2K LFF LP DS HDD 862132-001

HPE 3 TB SATA 7.2K LFF LP DS HDD 862131-001

HPE 3.84 TB SATA RI LFF LPC DS SSD 878857-001

HPE 4 TB SATA 7.2K LFF LP DS HDD 862133-001

HPE 4 TB SATA 7.2K LFF LP 512e DS HDD 862135-001

HPE 6 TB SATA 7.2K LFF LP HDD 797521-001

HPE 6 TB SATA 7.2K LFF LP DS HDD 846609-001

HPE 6 TB SATA 7.2K LFF LP 512e DS HDD 862134-001

HPE 8 TB SATA 7.2K LFF LP 512e DS HDD 834131-001

HPE 8 TB SATA 7.2K LFF LP He 512e DS HDD 861610-001

HPE 10 TB SATA 7.2K LFF LP He 512e DS HDD 857968-001

SAS drives

Description Spare part number

HPE 300 GB SAS 15K LFF LPC DS HDD 870793-001

HPE 400 GB SAS 12G WI LFF LPC DS SSD 873568-001

HPE 400 GB SAS 12G MU LFF LPC DS SSD 873567-001

HPE 800 GB SAS 12G MU LFF LPC DS SSD 872508-001

HPE 900 GB SAS 15K LFF LPC DS HDD 870796-001

HPE 960 GB SAS RI LFF LPC DS SSD 875683-001

HPE 1 TB SAS 7.2K LFF LP DS HDD 846613-001

HPE 1.6 TB SAS 12G MU LFF LPC DS SSD 872510-001

HPE 1.92 TB SAS RI LFF LPC DS SSD 875685-001

HPE 2 TB SAS 7.2K LFF LP DS HDD 834133-001

HPE 3 TB SAS 7.2K LFF LP DS HDD 846615-001

HPE 3.84 TB SAS RI LFF LPC DS SSD 875687-001

HPE 4 TB SAS 7.2K LFF LP 512e HDD 862137-001

Table Continued

Illustrated parts catalog 11

Description Spare part number

HPE 4 TB SAS 7.2K LFF LP DS HDD 834134-001

HPE 6 TB SAS 7.2K LFF LP 512e HDD 862136-001

HPE 6 TB SAS 7.2K LFF LP DS HDD 846611-001

HPE 7.68 TB SAS 12G RI LFF-LPc DS SSD 870461-001

HPE 8 TB SAS 7.2K LFF LP He 512e DS HDD 861608-001

HPE 8 TB SAS 7.2K LFF LP 512e DS HDD 834132-001

HPE 10 TB SAS 7.2K LFF LP He 512e DS HDD 857966-001

HPE Smart Storage Battery spare part

Customer self repair on page 15: mandatory

Description Spare part number

HPE Smart Storage battery 871264-001

Expansion board option spare parts

Customer self repair on page 15: mandatory

Table 1: Smart Array SAS controllers

Description Spare part number

HPE Smart Array E208i-e SR Gen10 Controller 836267-001

HPE Smart Array P408i-e SR Gen10 Controller 836270-001

HPE Smart Array E208i-p SR Gen10 Controller 836266-001

HPE Smart Array P408i-p SR Gen10 Controller 836269-001

Table 2: Fibre channel controllers

Description Spare part number

HPE StoreFabric CN1200E 10Gb Converged
Network Adapter

HPE StoreFabric CN1200E-T 10Gb Converged
Network Adapter

HPE StoreFabric CN1100R-T 10Gb Converged
Network Adapter

HPE CN1100R 2P Converged Network Adapter 706801-001

HPE SN1100Q 16Gb 1p FC Host Bus Adapter 853010-001

767078-001

827607-001

827605-001

HPE SN1100Q 16Gb 2p FC Host Bus Adapter 853011-001

HPE SN1600Q 32Gb 1p FC Host Bus Adapter 868140-001

HPE SN1600E 32Gb 1p FC Host Bus Adapter 869999-001

12 HPE Smart Storage Battery spare part

Table Continued

Description Spare part number

HPE SN1600E 32Gb 2p FC Host Bus Adapter 870000-001

HPE SN1200E 16Gb 1p FC Host Bus Adapter 870001-001

HPE SN1200E 16Gb 2p FC Host Bus Adapter 870002-001

Table 3: Network controllers

Description Spare part number

HPE Ethernet 1Gb 2P 332T Adapter 616012-001

HPE Ethernet 1Gb 4-port 331T Adapter 649871-001

HPE Ethernet 1Gb 2P 361T Adapter 656241-002

HPE Ethernet 10Gb 2P 530SFP+ Adapter 656244-001

HPE Ethernet 10Gb 2P 530T Adapter 657128-001

HPE Ethernet 10Gb 2-port 562SFP+ Adapter 790316-001

HPE Ethernet 1Gb 4-port 366T Adapter 816551-001

HPE Ethernet 10/25Gb 2P 640SFP28 Adapter 840140-001

HPE Ethernet 4x25Gb 1p 620QSFP28 Adapter 840134-001

HPE Ethernet 10Gb 2p 535T Adapter 815669-001

HPE Ethernet 10/25Gb 2p 631SFP28 Adapter 840130-001

HPE Ethernet 10Gb 2p 562T Adapter 840137-001

HPE Ethernet 10/25Gb 2p 621SFP28 Adapter 869570-001

HPE Ethernet 10Gb 2p 521T Adapter 869573-001

Table 4: FlexibleLOM adapters

Description Spare part number

HPE IB FDR/EN 40Gb 2P 544+FLR-QSFP Adapter 764737-001

HPE Ethernet 1Gb 4P 331FLR Adapter 789897-001

HPE Ethernet 1Gb 4-port 366FLR Adapter 669280-001

HPE FlexFabric 10Gb 2P 534FLR-SFP+ Adapter 701531-001

HPE FlexFabric 10Gb 2P 533FLR-T Adapter 701534-001

HPE Ethernet 10Gb 2-port 562FLR-SFP+Adapter 790317-001

HPE FlexFabric 10Gb 4P 536FLR-T Adapter 768082-001

HPE Ethernet 10/25Gb 2P 640FLR-SFP28 Adapter 840139-001

HPE Ethernet 10/25Gb 2p 631FLR-SFP28 Adapter 840133-001

HPE Ethernet 10Gb 2p 535FLR-T Adapter 854177-001

HPE Ethernet 10Gb 2p 562FLR-T Adapter 840138-001

Table Continued

Illustrated parts catalog 13

Description Spare part number

HPE Ethernet 10Gb 2p 522FLR-T Converged
Network Adapter

HPE Ethernet 10/25Gb 2p 622FLR-SFP28
Converged Network Adapter

869571-001

869572-001

Table 5: Infiniband adapters

Description Spare part number

HPE IB EDR 100Gb 1p 841QSFP28 adapter 878578-001

Infiniband Fourteen Data Rate (FDR)/Ethernet
10Gb/40Gb two port 544+ Quad Small Form-factor
Pluggable (QSFP) adapter

840 Quad Small Form-factor Pluggable (QSFP28)
100GB adapter - Infiniband (IB), Enhanced Data
Rate/Ethernet (EDR/EN), one port

840 Quad Small Form-factor Pluggable (QSFP28)
100GB adapter - Infiniband (IB), Enhanced Data
Rate/Ethernet (EDR/EN), two ports

100Gb one port OP101 Quad Small Form-factor
Pluggable (QSFP28) - x8 PCIe Gen3 with Intel
Omni-Path architecture adapter

764736-001

828107-001

828108-001

841702-001

Omni-Path Adapter 1x Quad Small Form-factor
Pluggable 28 (QSFP28) - Low-profile PCIe Gen3
x1

Table 6: PCIe accelerators

Description Spare part number

HPE 800 GB PCIe x4 WI HH Card 804566-001

HPE 800 GB PCIe x4 MU HH Card 804568-001

HPE 1.6 TB PCIe x4 WI HH Card 804567-001

HPE 1.6 TB PCIe x4 MU HH Card 804569-001

HPE 2.0 TB PCIe x4 MU HH Card 804570-001

Chassis lift handle spare parts

Customer self repair on page 15: optional

Description Spare part number

Chassis lift handles (4) 768486-001

841703-001

14 Chassis lift handle spare parts

Customer self repair

Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to
minimize repair time and allow for greater flexibility in performing defective parts replacement. If during
the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or
service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett
Packard Enterprise will ship that part directly to you for replacement. There are two categories of CSR
parts:

• Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard

Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.

• Optional—Parts for which customer self repair is optional. These parts are also designed for customer

self repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or
may not be additional charges, depending on the type of warranty service designated for your product.

NOTE: Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to
satisfy the customer warranty, Hewlett Packard Enterprise requires that an authorized service
provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.

Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the Hewlett Packard Enterprise Support Center and a
technician will help you over the telephone. Hewlett Packard Enterprise specifies in the materials shipped
with a replacement CSR part whether a defective part must be returned to Hewlett Packard Enterprise. In
cases where it is required to return the defective part to Hewlett Packard Enterprise, you must ship the
defective part back to Hewlett Packard Enterprise within a defined period of time, normally five (5)
business days. The defective part must be returned with the associated documentation in the provided
shipping material. Failure to return the defective part may result in Hewlett Packard Enterprise billing you
for the replacement. With a customer self repair, Hewlett Packard Enterprise will pay all shipping and part
return costs and determine the courier/carrier to be used.

For more information about the Hewlett Packard Enterprise CSR program, contact your local service
provider. For the North American program, go to the Hewlett Packard Enterprise CSR website

Parts only warranty service

Your Hewlett Packard Enterprise Limited Warranty may include a parts only warranty service. Under the
terms of parts only warranty service, Hewlett Packard Enterprise will provide replacement parts free of
charge.

For parts only warranty service, CSR part replacement is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.

Réparation par le client (CSR)

Les produits Hewlett Packard Enterprise comportent de nombreuses pièces CSR (Customer Self Repair
= réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des
pièces défectueuses. Si pendant la période de diagnostic, Hewlett Packard Enterprise (ou ses
partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce
CSR, Hewlett Packard Enterprise vous l'envoie directement. Il existe deux catégories de pièces CSR :

Customer self repair 15

• Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à

Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du
service vous seront facturés.

• Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont

également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
demandez à Hewlett Packard Enterprise de remplacer ces pièces, l'intervention peut ou non vous être
facturée, selon le type de garantie applicable à votre produit.

REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client
d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise
exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées
par la mention "Non" dans le Catalogue illustré.

Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre
situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le
jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour toute assistance, appelez le Centre
d’assistance Hewlett Packard Enterprise pour qu’un technicien vous aide au téléphone Dans les
documents envoyés avec la pièce de rechange CSR, Hewlett Packard Enterprise précise s'il est
nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué,
généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans
l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, Hewlett Packard Enterprise se réserve
le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, Hewlett Packard
Enterprise supporte l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou
le transporteur à utiliser.

Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre
Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le
site Web Hewlett Packard Enterprise.

Service de garantie "pièces seules"

Votre garantie limitée Hewlett Packard Enterprise peut inclure un service de garantie "pièces seules".
Dans ce cas, les pièces de rechange fournies par Hewlett Packard Enterprise ne sont pas facturées.

Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez
à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du
service vous seront facturés.

Riparazione da parte del cliente

Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti
difettose, i prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono
essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica Hewlett
Packard Enterprise (o un centro di servizi o di assistenza Hewlett Packard Enterprise) identifica il guasto
come riparabile mediante un ricambio CSR, Hewlett Packard Enterprise lo spedirà direttamente al cliente
per la sostituzione. Vi sono due categorie di parti CSR:

• Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la

riparazione ad Hewlett Packard Enterprise, deve sostenere le spese di spedizione e di manodopera
per il servizio.

• Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti

progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad Hewlett Packard
Enterprise, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il
prodotto.

NOTA: alcuni componenti Hewlett Packard Enterprise non sono progettati per la riparazione da parte del
cliente. Per rispettare la garanzia, Hewlett Packard Enterprise richiede che queste parti siano sostituite da

16 Customer self repair

un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei
componenti.

In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il
giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un
supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di
un addetto del centro di supporto tecnico Hewlett Packard Enterprise. Nel materiale fornito con una parte
di ricambio CSR, Hewlett Packard Enterprise specifica se il cliente deve restituire dei component. Qualora
sia richiesta la resa ad Hewlett Packard Enterprise del componente difettoso, lo si deve spedire ad
Hewlett Packard Enterprise entro un determinato periodo di tempo, generalmente cinque (5) giorni
lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di
spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio
da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard
Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.

Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di
assistenza di zona. Per il programma in Nord America fare riferimento al sito Web.

Servizio di garanzia per i soli componenti

La garanzia limitata Hewlett Packard Enterprise può includere un servizio di garanzia per i soli
componenti. Nei termini di garanzia del servizio per i soli componenti, Hewlett Packard Enterprise fornirà
gratuitamente le parti di ricambio.

Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione
da parte del cliente. Se il cliente invece richiede la sostituzione ad Hewlett Packard Enterprise dovrà
sostenere le spese di spedizione e di manodopera per il servizio.

Customer Self Repair

Hewlett Packard Enterprise Produkte enthalten viele CSR-Teile (Customer Self Repair), um
Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen.
Wenn Hewlett Packard Enterprise (oder ein Hewlett Packard Enterprise Servicepartner) bei der Diagnose
feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen Hewlett Packard
Enterprise dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:

• Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie

den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die
Anfahrt- und Arbeitskosten für diesen Service berechnet.

• Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für

Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard
Enterprise vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt
vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.

HINWEIS: Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.

CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag
geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden
gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das Hewlett Packard Enterprise
Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien von
Hewlett Packard Enterprise, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob
das defekte Teil an Hewlett Packard Enterprise zurückgeschickt werden muss. Wenn es erforderlich ist,
das defekte Teil an Hewlett Packard Enterprise zurückzuschicken, müssen Sie dies innerhalb eines
vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss
mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang
enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann Hewlett Packard Enterprise Ihnen das

Customer self repair 17

Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt Hewlett Packard Enterprise für
alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst.

Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten Sie
von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf
der Hewlett Packard Enterprise Website unter.

Parts-only Warranty Service (Garantieservice ausschließlich für Teile)

Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service
(Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service
stellt Hewlett Packard Enterprise Ersatzteile kostenlos zur Verfügung.

Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.

Reparaciones del propio cliente

Los productos de Hewlett Packard Enterprise incluyen muchos componentes que el propio usuario puede
reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor
flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de
diagnóstico, Hewlett Packard Enterprise (o los proveedores o socios de servicio de Hewlett Packard
Enterprise) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR,
Hewlett Packard Enterprise le enviará dicho componente directamente para que realice su sustitución.
Los componentes CSR se clasifican en dos categorías:

• Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett

Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los
gastos de desplazamiento y de mano de obra de dicho servicio.

• Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes

también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que
Hewlett Packard Enterprise realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.

NOTA: Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser
reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone
como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes.
Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.

Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a
su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en
el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al
Centro de asistencia técnica de Hewlett Packard Enterprise y recibirá ayuda telefónica por parte de un
técnico. Con el envío de materiales para la sustitución de componentes CSR, Hewlett Packard Enterprise
especificará si los componentes defectuosos deberán devolverse a Hewlett Packard Enterprise. En
aquellos casos en los que sea necesario devolver algún componente a Hewlett Packard Enterprise,
deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los
componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje
de envío. Si no enviara el componente defectuoso requerido, Hewlett Packard Enterprise podrá cobrarle
por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, Hewlett Packard
Enterprise se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la
empresa de transporte que se utilice para dicho servicio.

Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett
Packard Enterprise, póngase en contacto con su proveedor de servicios local. Si está interesado en el
programa para Norteamérica, visite la página web de Hewlett Packard Enterprise CSR.

18 Customer self repair

Servicio de garantía exclusivo de componentes

La garantía limitada de Hewlett Packard Enterprise puede que incluya un servicio de garantía exclusivo
de componentes. Según las condiciones de este servicio exclusivo de componentes, Hewlett Packard
Enterprise le facilitará los componentes de repuesto sin cargo adicional alguno.

Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes
por parte del usuario (CSR). Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos
componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho
servicio.

Customer Self Repair

Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor
de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte
onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als
Hewlett Packard Enterprise (of een Hewlett Packard Enterprise Service Partner) bij de diagnose vaststelt
dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt Hewlett Packard Enterprise
dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee
categorieën CSR-onderdelen:

• Verplicht—Onderdelen waarvoor reparatie door de klant verplicht is. Als u Hewlett Packard Enterprise

verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon
in rekening gebracht.

• Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn

ontworpen voor reparatie door de klant. Als u echter Hewlett Packard Enterprise verzoekt deze
onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht,
afhankelijk van het type garantieservice voor het product.

OPMERKING: Sommige Hewlett Packard Enterprise onderdelen zijn niet ontwikkeld voor reparatie door
de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service
Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus
aangemerkt met "Nee".

Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie is gewenst, belt u het Hewlett
Packard Enterprise Support Center om via de telefoon ondersteuning van een technicus te ontvangen.
Hewlett Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het
defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte
onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden, moet u het defecte onderdeel
binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise.
Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het
meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan Hewlett Packard
Enterprise u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant
betaalt Hewlett Packard Enterprise alle verzendkosten voor het vervangende en geretourneerde
onderdeel en kiest Hewlett Packard Enterprise zelf welke koerier/transportonderneming hiervoor wordt
gebruikt.

Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair
programma van Hewlett Packard Enterprise. Informatie over Service Partners vindt u op de Hewlett

Packard Enterprise website.

Garantieservice "Parts Only"

Het is mogelijk dat de Hewlett Packard Enterprise garantie alleen de garantieservice "Parts Only" omvat.
Volgens de bepalingen van de Parts Only garantieservice zal Hewlett Packard Enterprise kosteloos
vervangende onderdelen ter beschikking stellen.

Customer self repair 19

Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u Hewlett Packard
Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en
arbeidsloon in rekening gebracht

Reparo feito pelo cliente

Os produtos da Hewlett Packard Enterprise são projetados com muitas peças para reparo feito pelo
cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de
peças com defeito. Se, durante o período de diagnóstico, a Hewlett Packard Enterprise (ou fornecedores/
parceiros da Hewlett Packard Enterprise) concluir que o reparo pode ser efetuado pelo uso de uma peça
CSR, a Hewlett Packard Enterprise enviará a peça diretamente ao cliente. Há duas categorias de peças
CSR:

• Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard

Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do
serviço.

• Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para

o reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua,
pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia
destinado ao produto.

OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito
pelo cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico
autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de
peças ilustrado.

Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após
o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode
ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte
técnico da Hewlett Packard Enterprise para que um técnico o ajude por telefone. A Hewlett Packard
Enterprise especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve
ser devolvida à Hewlett Packard Enterprise. Nos casos em que isso for necessário, é preciso enviar a
peça com defeito à Hewlett Packard Enterprise, você deverá enviar a peça com defeito de volta para a
Hewlett Packard Enterprise dentro do período de tempo definido, normalmente em 5 (cinco) dias úteis. A
peça com defeito deve ser enviada com a documentação correspondente no material de transporte
fornecido. Caso não o faça, a Hewlett Packard Enterprise poderá cobrar a reposição. Para as peças de
reparo feito pelo cliente, a Hewlett Packard Enterprise paga todas as despesas de transporte e de
devolução da peça e determina a transportadora/serviço postal a ser utilizado.

Para obter mais informações sobre o programa de reparo feito pelo cliente da Hewlett Packard
Enterprise, entre em contato com o fornecedor de serviços local. Para o programa norte-americano,

visite o site da Hewlett Packard Enterprise.

Serviço de garantia apenas para peças

A garantia limitada da Hewlett Packard Enterprise pode incluir um serviço de garantia apenas para
peças. Segundo os termos do serviço de garantia apenas para peças, a Hewlett Packard Enterprise
fornece as peças de reposição sem cobrar nenhuma taxa.

No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

20 Customer self repair

Customer self repair 21

22 Customer self repair

Customer self repair 23

Removal and replacement procedures

This chapter provides detailed instructions on how to remove and replace component spare parts.

Required tools

The following tools might be required to perform some procedures:

• T-10 Torx screwdriver

• T-15 Torx screwdriver

• HPE Insight Diagnostics software

Preparation procedures

To access some components and perform certain service procedures, you must perform one or more of
the following procedures:

• Power down the server on page 24.

If you must remove the chassis from a rack or a non-hot-plug component from the chassis or server,
then you must power down the servers. If only one server requires to be serviced, power down only
that server.

If you are going to service the management module, you must power down all servers in the chassis.

• Extend the drive drawer from the chassis on page 25.

• Remove the chassis from the rack on page 26.

• Remove the server from the chassis on page 27.

If the rack environment, cabling configuration, or the chassis location in the rack creates unstable
conditions, then remove the server from the chassis.

Power down the server

Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.

IMPORTANT:

When the server is in standby mode, auxiliary power is still being provided to the system.

To power down the server, use one of the following methods:

• Press and release the Power On/Standby button.

This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.

• Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.

24 Removal and replacement procedures

This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.

• Use a virtual power button selection through iLO.

This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.

Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.

Extend the drive drawer from the chassis

WARNING:

Do not keep the drive drawer open for more than three minutes. Keeping the drawer open for longer
than three minutes can cause the system to shut down due to overheating.

NOTE:

Keeping the drawer open might result in reduced system performance or thermal shutdown.

CAUTION:

Do not open more than one drive drawer at a time.

Procedure

Extend the drive drawer from the chassis as indicated.

Extend the drive drawer from the chassis 25

1

2

3

Remove the chassis from the rack

WARNING:

The chassis is very heavy. To reduce the risk of personal injury or damage to the equipment:

• Observe local occupational health and safety requirements and guidelines for manual material
handling.

• Remove all installed components from the chassis before installing or moving the chassis.

• Use caution and get help to lift and stabilize the chassis during installation or removal, especially
when the chassis is not fastened to the rack.

WARNING:

To reduce the risk of personal injury or damage to the equipment, you must adequately support the
chassis during installation and removal.

Procedure

1. Power down the server on page 24.

2. Disconnect all peripheral devices from the chassis.

3. Remove the power supplies (Removing and replacing a power supply on page 33).

4. Remove the system fans (Removing and replacing the system fan on page 36).

5. Remove the I/O modules (Removing and replacing the I/O module on page 31).

6. Remove all servers from the chassis (Remove the server from the chassis on page 27).

IMPORTANT:

Label the drives before removing them. The drives must be returned to their original locations.

7. Remove all drives (Removing and replacing a drive on page 34).

26 Remove the chassis from the rack

8. Remove the chassis from the rack.

1

2

3

1

9. Place the chassis on a flat, sturdy surface to support the chassis.

Remove the server from the chassis

Procedure

1. Power down the server on page 24.

2. Remove the server from the chassis.

CAUTION:

Before removing the server, verify that the server backup LED is not flashing.

CAUTION:

To avoid damage to the server, always support the bottom of the server when removing it from
the chassis.

Remove the server from the chassis 27

1

2

3

NOTE: To avoid damage to the device, do not use the removal handle to carry it.

3. Place the server on a flat, level work surface.

Safety considerations

Before performing service procedures, review all the safety information.

Preventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you must follow when setting up the
system or handling parts. A discharge of static electricity from a finger or other conductor may damage
system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of
the device.

Procedure

• Avoid hand contact by transporting and storing products in static-safe containers.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.

• Place parts on a grounded surface before removing them from their containers.

• Avoid touching pins, leads, or circuitry.

• Always be properly grounded when touching a static-sensitive component or assembly.

Symbols on equipment

The following symbols might be found on the equipment to indicate the presence of potentially hazardous
conditions.

28 Safety considerations

This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

99.79 kg

220.00 lb

This symbol indicates the presence of electric shock hazards. The area contains no
user or field serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure.

This symbol on an RJ-45 receptacle indicates a network interface connection.

WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do
not plug telephone or telecommunications connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool
before touching.

This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the equipment,
observe local occupational health and safety requirements and guidelines for manual
material handling.

These symbols, on power supplies or systems, indicate that the equipment is supplied
by multiple sources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords to
disconnect power from the system completely.

System warnings and cautions

Before installing a server, be sure that you understand the following warnings and cautions.

WARNING:

To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.

• Unplug the power cord from the power supply to disconnect power to the equipment.

• Do not route the power cord where it can be walked on or pinched by items placed against it.
Pay particular attention to the plug, electrical outlet, and the point where the cord extends from
the server.

WARNING:

To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.

System warnings and cautions 29

Removing and replacing the bezel ear

1

1

2

Procedure

1. Power down the server on page 24.

2. Remove the bezel ear.

To replace the component, reverse the removal procedure.

Removing and replacing the management module

CAUTION:

To avoid loss of data, back up all data and power down the node before removing the management
module.

Procedure

1. Power down the server on page 24.

2. Remove the management module.

30 Removing and replacing the bezel ear

1

2

3

To replace the component, reverse the removal procedure.

1

1

2

2

3

Removing and replacing the I/O module

Procedure

1. Power down the server on page 24.

2. Disconnect any cables connected to the I/O module.

3. Remove the I/O module.

To replace the component, reverse the removal procedure.

Removing and replacing the I/O module 31

Removing and replacing an expansion board

2

1

2

2

1

1

Procedure

1. Remove the I/O module (Removing and replacing the I/O module on page 31).

2. Disconnect the cables connected to the expansion board option.

3. Remove the support bracket from the I/O module.

4. Remove the riser assembly from the I/O module.

5. Remove the expansion board option from the PCIe expansion slot.

32 Removing and replacing an expansion board

1

2

To replace the component, reverse the removal procedure.

1

2

Removing and replacing a power supply

Prerequisites

Before removing the component, be sure to do the following:

• Verify the status of the power supply to be replaced by reviewing the Power supply LEDs on page

57.

• Be sure that your configuration can support your actions. If the proper redundancy is not in place,
power down the server before beginning this procedure.

Procedure

1. Disconnect the AC power cord from the AC outlet and the power supply.

2. Remove the power supply.

To replace the component, reverse the removal procedure.

Removing and replacing a power supply 33

Removing and replacing the power supply blank

CAUTION:

For proper cooling, be sure that a component or a component blank is always installed in each bay
in the rear of the chassis. When replacing a component or blank, leave the bay empty for no more
that 60 seconds. Failure to do so can disrupt airflow in the chassis.

Procedure

Remove the component as indicated.

To replace the component, reverse the removal procedure.

Removing and replacing a drive

Procedure

1. Determine the status of the drive from the LFF drive LED definitions on page 62.

2. Back up all data on the drive.

3. Extend the drive drawer from the chassis on page 25.

IMPORTANT:

Label the drives before removing them. The drives must be returned to their original locations.

4. Remove the drive.

34 Removing and replacing the power supply blank

1

2

NOTE: To avoid damage to the device, do not use the removal handle to carry it.

1

2

1

2

CAUTION:

To prevent improper cooling and thermal damage, do not operate the chassis unless all bays are
populated with a component or a blank.

WARNING:

To reduce the risk of injury from electric shock, do not install more than one drive carrier at a
time.

5. Prepare the low-profile LFF hot-plug drive for installation.

6. Install the low-profile LFF hot-plug drive in the drive drawer.

7. Determine the status of the drives using the drive LEDs on the storage display LEDs.

For more information, see LFF drive LED definitions on page 62.

Removal and replacement procedures 35

Removing and replacing the drive blank

1

2

CAUTION:

To prevent improper cooling and thermal damage, do not operate the chassis unless all bays are
populated with a component or a blank.

Procedure

1. Extend the drive drawer from the chassis on page 25.

2. Remove the drive blank.

To replace the component, slide the component into the bay until it clicks.

Removing and replacing the system fan

IMPORTANT:

A fan module must be replaced within 60 seconds. Exceeding this period causes the system to
gracefully shut down.

Procedure

1. Squeeze the release tab on the system fan to release it from the chassis.

2. Remove the system fan from the chassis.

36 Removing and replacing the drive blank

1

2

To replace the component, reverse the removal procedure.

Removing and replacing the HPE Smart Storage Battery

Procedure

1. Power down the server on page 24.

2. Remove the management module (Removing and replacing the management module on page 30).

3. Disconnect the HPE Smart Storage Battery cable.

4. Remove the HPE Smart Storage Battery.

Removing and replacing the HPE Smart Storage Battery 37

To replace the component, reverse the removal procedure.

Removing and replacing a midplane assembly

IMPORTANT:

All components must be removed to service the midplane assembly.

Procedure

1. Power down the server on page 24.

2. Disconnect the power and data cables from the rear of the chassis.

3. Remove the following components:

a. Servers (Remove the server from the chassis on page 27)

b. Power supplies (Removing and replacing a power supply on page 33)

c. System fans (Removing and replacing the system fan on page 36)

d. I/O modules (Removing and replacing the I/O module on page 31)

e. Management module (Removing and replacing the management module on page 30)

4. Remove the chassis from the rack on page 26.

5. Place the chassis on a flat, sturdy surface to support the chassis.

6. Remove the midplane assembly cover:

a. Remove the five screws on the top.

b. Remove the two screws on the sides.

38 Removing and replacing a midplane assembly

CAUTION:

1

1

2

1

1

1

1

1

2

For proper cooling, do not operate the chassis with the midplane assembly cover removed as it
might cause improper cooling and system shutdown.

7. Disconnect the four data cables and two fan cables from the midplane.

8. Remove the midplane assembly from the chassis:

a. Remove the two screws on the sides of the chassis.

b. Lift the assembly straight up.

To replace the component, reverse the removal procedure.

Removal and replacement procedures 39

Removing and replacing a fan louver

Procedure

1. Power down the server on page 24.

2. Remove the midplane assembly cover (Removing and replacing a midplane assembly on page

38).

3. Remove the fan louver.

To replace the component, reverse the removal procedure.

Removing and replacing the drive drawer assembly

Procedure

1. Extend the drive drawer from the chassis on page 25.

2. Remove all drives from the drawer (Removing and replacing a drive on page 34).

3. Release the rails together, and then extend the drive drawer further.

40 Removing and replacing a fan louver

4. Remove the cable retention bracket.

1

2

5. Disconnect the drive cables.

Removal and replacement procedures 41

6. Remove the cable retention clip.

1

2

7. Remove the drive drawer from the rails.

42 Removal and replacement procedures

8. Extend the rails, and then remove the outer rail screws.

1

2

2

2

1

1

9. Remove the outer rail latch, and then remove the rails.

Removal and replacement procedures 43

1

2

2

2

10. Remove the drive drawer bottom rail.

1

3

2

1

1

1

1

1

1

1

2

2

2

3

1

1

11. Remove the drive drawer backplane bracket.

44 Removal and replacement procedures

12. Remove the rails from the drive drawer backplane.

1

3

2

1

2

13. Remove the cable track.

To replace the component, reverse the removal procedure.

Removing and replacing the chassis lift handles

Procedure

1. Power down the server on page 24.

2. Remove the chassis lift handles from the chassis.

Do not remove the chassis handles until the weight of the chassis is resting on the rails.

Removing and replacing the chassis lift handles 45

1

2

To replace the component, reverse the removal procedure.

46 Removal and replacement procedures

Troubleshooting

Troubleshooting resources

Troubleshooting resources are available for HPE Gen10 server products in the following documents:

• Troubleshooting Guide for HPE ProLiant Gen10 servers provides procedures for resolving common
problems and comprehensive courses of action for fault isolation and identification, issue resolution,
and software maintenance.

• Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error
messages and information to assist with interpreting and resolving error messages.

• Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and HPE
Synergy provides IML messages and associated troubleshooting information to resolve critical and
cautionary IML events.

To access the troubleshooting resources, see the Hewlett Packard Enterprise Information Library (

www.hpe.com/info/gen10-troubleshooting).

http://

Troubleshooting 47

Diagnostic tools

Product QuickSpecs

For more information about product features, specifications, options, configurations, and compatibility, see
the product QuickSpecs on the Hewlett Packard Enterprise website (

UEFI System Utilities

The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide
range of configuration activities, including:

• Configuring system devices and installed options.

• Enabling and disabling system features.

• Displaying system information.

• Selecting the primary boot controller or partition.

• Configuring memory options.

• Launching other preboot environments.

HPE servers with UEFI can provide:

http://www.hpe.com/info/qs).

• Support for boot partitions larger than 2.2 TB. Such configurations could previously only be used for
boot drives when using RAID solutions.

• Secure Boot that enables the system firmware, option card firmware, operating systems, and software
collaborate to enhance platform security.

• UEFI Graphical User Interface (GUI)

• An Embedded UEFI Shell that provides a preboot environment for running scripts and tools.

• Boot support for option cards that only support a UEFI option ROM.

Selecting the boot mode

This server provides two Boot Mode configurations: UEFI Mode and Legacy BIOS Mode. Certain boot
options require that you select a specific boot mode. By default, the boot mode is set to UEFI Mode. The
system must boot in UEFI Mode to use certain options, including:

• Secure Boot, UEFI Optimized Boot, Generic USB Boot, IPv6 PXE Boot, iSCSI Boot, and Boot from
URL

• Fibre Channel/FCoE Scan Policy

NOTE:

The boot mode you use must match the operating system installation. If not, changing the boot
mode can impact the ability of the server to boot to the installed operating system.

Prerequisite

When booting to UEFI Mode, leave UEFI Optimized Boot enabled.

48 Diagnostic tools

Procedure

1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration
(RBSU) > Boot Options > Boot Mode.

2. Select a setting.

• UEFI Mode (default)—Configures the system to boot to a UEFI compatible operating system.

• Legacy BIOS Mode—Configures the system to boot to a traditional operating system in Legacy

BIOS compatibility mode.

3. Save your setting.

4. Reboot the server.

Secure Boot

Secure Boot is a server security feature that is implemented in the BIOS and does not require special
hardware. Secure Boot ensures that each component launched during the boot process is digitally signed
and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS.
Secure Boot validates the software identity of the following components in the boot process:

• UEFI drivers loaded from PCIe cards

• UEFI drivers loaded from mass storage devices

• Preboot UEFI Shell applications

• OS UEFI boot loaders

When Secure Boot is enabled:

• Firmware components and operating systems with boot loaders must have an appropriate digital
signature to execute during the boot process.

• Operating systems must support Secure Boot and have an EFI boot loader signed with one of the
authorized keys to boot. For more information about supported operating systems, see http://
www.hpe.com/servers/ossupport.

You can customize the certificates embedded in the UEFI BIOS by adding or removing your own
certificates, either from a management console directly attached to the server, or by remotely connecting
to the server using the iLO Remote Console.

You can configure Secure Boot:

• Using the System Utilities options described in the following sections.

• The RESTful API. For more information, see the Hewlett Packard Enterprise website (www.hpe.com/
support/restfulinterface/docs).

• Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett
Packard Enterprise website (http://www.hpe.com/info/redfish).

• Using the secboot command in the Embedded UEFI Shell to display Secure Boot databases, keys,
and security reports.

Secure Boot 49

Launching the Embedded UEFI Shell

Use the Embedded UEFI Shell option to launch the Embedded UEFI Shell. The Embedded UEFI Shell is
a pre-boot command-line environment for scripting and running UEFI applications, including UEFI boot
loaders. The Shell also provides CLI-based commands you can use to obtain system information, and to
configure and update the system BIOS.

Prerequisites

• Boot Mode is set to UEFI Mode.

• Embedded UEFI Shell is set to enabled.

Procedure

1. From the System Utilities screen, select Embedded Applications > Embedded UEFI Shell.

The Embedded UEFI Shell screen appears.

2. Press any key to acknowledge that you are physically present.

This step ensures that certain features, such as disabling Secure Boot or managing the Secure Boot
certificates using third-party UEFI tools, are not restricted.

3. If an administrator password is set, enter it at the prompt and press Enter.

The Shell> prompt appears.

4. Enter the commands required to complete your task.

5. Enter the exit command to exit the Shell.

Intelligent Provisioning

Intelligent Provisioning is a single-server deployment tool embedded in ProLiant servers and HPE
Synergy compute modules. Intelligent Provisioning simplifies server setup, providing a reliable and
consistent way to deploy servers.

Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett
Packard Enterprise-branded versions of OS software. Intelligent Provisioning also prepares the system to
integrate optimized server support software from the Service Pack for ProLiant (SPP). SPP is a
comprehensive systems software and firmware solution for ProLiant servers, server blades, their
enclosures, and HPE Synergy compute modules. These components are preloaded with a basic set of
firmware and OS components that are installed along with Intelligent Provisioning.

IMPORTANT:

HPE ProLiant XL servers do not support operating system installation with Intelligent Provisioning,
but they do support the maintenance features. For more information, see "Performing Maintenance"
in the Intelligent Provisioning User Guide and online help.

After the server is running, you can update the firmware to install additional components. You can also
update any components that have been outdated since the server was manufactured.

To access Intelligent Provisioning:

50 Launching the Embedded UEFI Shell

• Press F10 from the POST screen.

• From the iLO web browser user interface using Always On. Always On allows you to access
Intelligent Provisioning without rebooting your server.

HPE Insight Remote Support

Hewlett Packard Enterprise strongly recommends that you register your device for remote support to
enable enhanced delivery of your Hewlett Packard Enterprise warranty, HPE support services, or Hewlett
Packard Enterprise contractual support agreement. Insight Remote Support supplements your monitoring
continuously to ensure maximum system availability by providing intelligent event diagnosis, and
automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will
initiate a fast and accurate resolution, based on your product’s service level. Notifications can be sent to
your authorized Hewlett Packard Enterprise Channel Partner for onsite service, if configured and
available in your country.

For more information, see Insight Remote Support and Insight Online Setup Guide for ProLiant Servers
and BladeSystem c-Class Enclosures on the
Support is available as part of Hewlett Packard Enterprise Warranty, HPE support services, or Hewlett
Packard Enterprise contractual support agreement.

Hewlett Packard Enterprise website. Insight Remote

USB support

Hewlett Packard Enterprise Gen10 servers support all USB operating speeds depending on the device
that is connected to the server.

External USB functionality

Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for
server administration, configuration, and diagnostic procedures.

For additional security, external USB functionality can be disabled through USB options in UEFI System
Utilities.

HPE Smart Storage Administrator

HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three
interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide
support for configuration tasks. Some of the advanced tasks are available in only one format.

The diagnostic features in HPE SSA are also available in the standalone software HPE Smart Storage
Administrator Diagnostics Utility CLI.

During the initial provisioning of the server or compute module, an array is required to be configured
before the operating system can be installed. You can configure the array using SSA.

HPE SSA is accessible both offline (either through HPE Intelligent Provisioning or as a standalone
bootable ISO image) and online:

• Accessing HPE SSA in the offline environment

IMPORTANT:

If you are updating an existing server in an offline environment, obtain the latest version of HPE
SSA through Service Pack for ProLiant before performing configuration procedures.

Using one of multiple methods, you can run HPE SSA before launching the host operating system. In
offline mode, users can configure or maintain detected and supported devices, such as optional Smart

HPE Insight Remote Support 51

Array controllers and integrated Smart Array controllers. Some HPE SSA features are only available in
the offline environment, such as setting the boot controller and boot volume.

• Accessing HPE SSA in the online environment

This method requires an administrator to download the HPE SSA executables and install them. You
can run HPE SSA online after launching the host operating system.

For more information, see HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard

Enterprise website.

52 Diagnostic tools

Identifying components and LEDs

1 1

2

3 4

5

6

7

88

Front panel components

Item Specification

1 Bezel ear screws (2)

2 Driver drawer LEDs

3 Drive drawer 1

4 Drive drawer release button

5 Drive drawer release levers

6 Server bay

7 Drive drawer 2

8 Quick-release levers

Identifying components and LEDs 53

Drive Drawer LEDs

1

2

3

1

2

3

6

7

4

5

Item Specification

1 Backplane health LED

2 Drive health LED

3 UID LED

Server front panel components

Item Description

1 Drive bay 1

2 Drive bay 2

3 Server ejector button

Table Continued

54 Drive Drawer LEDs

Item Description

1

2

4

3

4 iLO Service port

5 Server release lever

6 SUV cable connector

7 Serial label pull tab

Server front panel LEDs and buttons

Server front panel LEDs and buttons 55

Item Description Status

1 Power On/Standby

button and system
power LED

2 UID LED/button

Solid green = System on

Flashing green (1 Hz/cycle per sec) = Performing power on
sequence

Solid amber = System in standby

Off = No power present

Solid blue = Activated

Flashing blue:

• 1 Hz/cycle per sec = Remote management or firmware upgrade
in progress

• 4 Hz/cycle per sec = iLO manual reboot sequence initiated

• 8 Hz/cycle per sec = iLO manual reboot sequence in progress

• 1 fast flash and then off for 3 seconds = iLO Service Port status
is Complete

• 4 medium flashes and then off for 1 second = iLO Service Port
status is Busy

• 8 fast flashes and then off for 1 second = iLO Service Port status
is Error

3 Server health LED

4 Server backup LED

Off = Deactivated

Solid green = Normal

Flashing green (1 Hz/cycle per sec) = iLO is rebooting

Flashing amber = System degraded

Flashing red (1 Hz/cycle per sec) = System critical

Off = Normal operations. No backup in progress.

Flashing white = Backup in progress. Do not remove drives or
associated system components, and do not power down the server.

56 Identifying components and LEDs

Rear panel components

1 2 3 4 5

1 2 3 4

1

2

3

4

Item Description

1 System fans

2 Management module

3 Power supply bays

4 I/O module

Power supply LEDs

The power supply LED is on each power supply.

LED Status Description

Off System is off or power supply has failed.

Solid Green Normal

Rear panel components 57

Management module components

1

6

2

3

4

5

1

2

1

2

3

4

Item Description

1 Reserved

2 APM connector

3 iLO port 1 (RJ-45)

4 iLO port 2 (RJ-45)

5 Management module release lever

6 Management module thumbscrew

Management module LEDs

Item Description

1 iLO (RJ-45) port link LEDs

2 iLO (RJ-45) port activity LEDs

3 Chassis health LED

4 Chassis UID LED

58 Management module components

I/O module components

2

3

4 5

5

7

6 6

8

1

1 2

Item Description

1 PCIe slot 1

2 PCIe slot 2

3 PCIe slot 3

4 FlexLOM slot

5 I/O module release levers (2)

1

1

6 I/O module thumbscrews (2)

7 NIC port 2

8 NIC port 1

1

To use this slot, both of the processors must be installed in the server.

I/O module LEDs

Item Description

1 NIC activity LED

2 NIC link LED

I/O module components 59

PCIe slot definitions

2

3

4

1

PCIe3 x8 (8,4,1)

Negotiable link width(s)

Physical connector link width

Gen 3 signaling rate

PCIe slot description

Item Description

1 PCIe expansion slot 1 — PCIe3 x16 (16, 8, 4, 2, 1)

2 PCIe expansion slot 2 — PCIe3 x16 (16, 8, 4, 2, 1)

3 PCIe expansion slot 3 — PCIe3 x16 (16, 8, 4, 2, 1)

4 FlexibleLOM slot — PCIe3 x8 (8, 4, 2, 1)

60 PCIe slot definitions

HPE Smart Array E208i-p SR Gen10 Controller port identification

1

2

1

2

3

Item Description

1 Internal x4 Mini SAS port 1

2 Internal x4 Mini SAS port 2

HPE Smart Array P408i-p SR Gen10 Controller port identification

Item Description

1 Internal x4 Mini SAS port 1

2 Internal x4 Mini SAS port 2

3 HPE Smart Storage Battery connector

HPE Smart Array E208i-p SR Gen10 Controller port identification 61

LFF drive bay numbering

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

1

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

2

The arrow indicates the front of the chassis.

Item Description

1 Drive drawer 1

2 Drive drawer 2

LFF drive LED definitions

Item Definition

1 Fault/UID (amber/blue)

2 Online/Activity (green)

Online/Activity
LED (green)

On, off, or flashing Alternating

On, off, or flashing Solid blue

Fault/UID LED
(amber/blue)

amber and blue

Definition

One or more of the following conditions exist:

• The drive has failed.

• A predictive failure alert has been received for this drive.

• The drive has been selected by a management application.

One or both of the following conditions exist:

• The drive is operating normally.

• The drive has been selected by a management application.

62 LFF drive bay numbering

On Flashing amber A predictive failure alert has been received for this drive. Replace

On Off The drive is online but is not currently active.

the drive as soon as possible.

Table Continued

Online/Activity
LED (green)

Fault/UID LED
(amber/blue)

Definition

1 flash per second Flashing amber

1 flash per second Off

4 flashes per
second

4 flashes per
second

Off Solid amber A critical fault condition has been identified for this drive and the

Off Flashing amber A predictive failure alert has been received for this drive. Replace

Flashing amber The drive is active but a predictive failure alert has been received

Off The drive is active and is operating normally.

Do not remove the drive. Removing the drive might terminate the
current operation and cause data loss.

The drive is part of an array that is undergoing capacity
expansion or stripe migration, but a predictive failure alert has
been received for this drive. To minimize the risk of data loss, do
not remove the drive until the expansion or migration is complete.

Do not remove the drive. Removing the drive might terminate the
current operation and cause data loss.

The drive is rebuilding, erasing, or is part of an array that is
undergoing capacity expansion or stripe migration.

for this drive. Replace the drive as soon as possible.

controller has placed it offline. Replace the drive as soon as
possible.

the drive as soon as possible.

Off Off The drive is offline, a spare, or not configured as part of an array.

Identifying components and LEDs 63

Cabling

I/O module option cabling

HPE Smart Array E208i-p SR Gen10 Controller cabling

The HPE Apollo 4510 Gen10 Chassis supports single and dual installation for the HPE Smart Array
E208i-p SR Gen10 Controller.

Hewlett Packard Enterprise recommends installing a single controller board in slot 2. Installing a controller
board in slot 1 requires that the second processor is installed in the server.

• Single-board option

Figure 1: I/O module data and power cabling with a single P208i-p board

• Dual-board option

64 Cabling

Figure 2: I/O module data and power cabling with dual P208i-p boards

HPE Smart Array P408i-p SR Gen10 Controller cabling

The HPE Apollo 4510 Gen10 Chassis supports single and dual installation for the HPE Smart Array
P408i-p SR Gen10 Controller.

Hewlett Packard Enterprise recommends installing a single controller board in slot 2. Installing a controller
board in slot 1 requires that the second processor is installed in the server.

• Single-board option

Figure 3: I/O module data and power cabling with a single P408i-p board

HPE Smart Array P408i-p SR Gen10 Controller cabling 65

Figure 4: I/O module battery cabling with a single P408i-p board

• Dual-board option

Figure 5: I/O module data and power cabling with dual P408i-p boards

66 Cabling

Figure 6: I/O module battery cabling with dual P408i-p boards

Cabling 67

Specifications

Environmental specifications

Specification Value

Temperature range

Operating 10°C to 35°C (50°F to 95°F)

Shipping -40°C to 70°C (-40°F to 158°F)

Maximum wet bulb temperature 28°C (82.4°F)

Relative humidity (noncondensing)

Operating 10% to 90%

Nonoperating 5% to 95%

1

All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3,048 m
(10,000 ft) is applicable. No direct sunlight allowed.

2

Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for
storage corresponds to a pressure minimum of 70 kPa.

1

2

Chassis specifications

Specification Value

Height 17.58 cm (6.92 in)

Depth 92.76 cm (36.52 in)

Width 44.8 cm (17.64 in)

Weight (fully loaded) 102 kg (225 lbs)

Weight (empty) 61 kg (135 lbs)

Power supply specifications

Depending on installed options, the server is configured with one of the following power supplies:

• HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply on page 69

• HPE 800W Flex Slot -48VDC Hot Plug Low Halogen Power Supply on page 69

• HPE 800W Flex Slot Titanium Hot Plug Low Halogen Power Supply on page 71

• HPE 800W Flex Slot Universal Hot Plug Low Halogen Power Supply on page 72

• HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply on page 72

For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/proliant/powersupply).

68 Specifications

HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply

Specification Value

Input requirements

Rated input voltage

Rated input frequency

Rated input current

Maximum rated input power

BTUs per hour

Power supply output

100 VAC to 127 VAC

100 VAC to 240 VAC

240 VDC for China only

50 Hz to 60 Hz

Not applicable to 240 VDC

9.4 A at 100 VAC

4.5 A at 200 VAC

3.8 A at 240 VDC for China only

899 W at 100 VAC

867 W at 200 VAC

864 W at 240 VDC for China only

3,067 at 100 VAC

2,958 at 200 VAC

2,949 at 240 VAC for China only

Rated steady-state power

Maximum peak power

800 W at 100 VAC to 127 VAC input

800 W at 100 VAC to 240 VAC input

800 W at 240 VDC input for China only

800 W at 100 VAC to 127 VAC input

800 W at 100 VAC to 240 VAC input

800 W at 240 VDC input for China only

HPE 800W Flex Slot -48VDC Hot Plug Low Halogen Power Supply

Specification Value

Input requirements

Rated input voltage

-40 VDC to -72 VDC

-48 VDC nominal input

Table Continued

HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply 69

Specification Value

Rated input current

Rated input power (W)

Rated input power (BTUs per hour)

Power supply output

Rated steady-state power (W) 800 W at -40 VDC to -72 VDC

Maximum peak power (W) 800 W at -40 VDC to -72 VDC

Maximum peak power

24 A at -40 VDC input

19 A at -48 VDC input, nominal input

12.4 A at -72 VDC input

874 W at -40 VDC input

865 W at -48 VDC input, nominal input

854 W at -72 VDC input

2,983 at -40 VDC input

2,951 at -48 VDC input, nominal input

2,912 at -72 VDC input

800 W at 200 VAC to 277 VAC input

800 W at 380 VDC input

WARNING:

To reduce the risk of electric shock or energy hazards:

• This equipment must be installed by trained service personnel, as defined by the NEC and IEC
60950-1, Second Edition, the standard for Safety of Information Technology Equipment.

• Connect the equipment to a reliably grounded secondary circuit source. A secondary circuit has
no direct connection to a primary circuit and derives its power from a transformer, converter, or
equivalent isolation device.

• The branch circuit overcurrent protection must be rated 27 A.

70 Specifications

CAUTION:

This equipment is designed to permit the connection of the earthed conductor of the DC supply
circuit to the earthing conductor at the equipment.

If this connection is made, all of the following must be met:

• This equipment must be connected directly to the DC supply system earthing electrode
conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply
system earthing electrode conductor is connected.

• This equipment must be located in the same immediate area (such as adjacent cabinets) as any
other equipment that has a connection between the earthed conductor of the same DC supply
circuit and the earthing conductor, and also the point of earthing of the DC system. The DC
system must be earthed elsewhere.

• The DC supply source is to be located within the same premises as the equipment.

• Switching or disconnecting devices must not be in the earthed circuit conductor between the DC
source and the point of connection of the earthing electrode conductor.

HPE 800W Flex Slot Titanium Hot Plug Low Halogen Power Supply

Specification Value

Input requirements

Rated input voltage

Rated input frequency

Rated input current

Maximum rated input power

BTUs per hour

Power supply output

Rated steady-state power

200 VAC to 240 VAC

240 VDC for China only

50 Hz to 60 Hz

Not applicable to 240 VDC

4.35 A at 200 VAC 3.62 A at 240 VAC

3.62 A at 240 VDC for China only

851 W at 200 VAC

848 W at 240 VAC

848 W at 240 VDC for China only

2,905 at 200 VAC

2,969 at 240 VAC

2,969 at 240 VDC for China only

800 W at 200 VAC to 240 VAC input

Maximum peak power

800 W at 240 VDC input for China only

800 W at 200 VAC to 240 VAC input

800 W at 240 VDC input for China only

HPE 800W Flex Slot Titanium Hot Plug Low Halogen Power Supply 71

HPE 800W Flex Slot Universal Hot Plug Low Halogen Power Supply

Specification Value

Input requirements

Rated input voltage

Rated input frequency 50 Hz to 60 Hz

Rated input current

Maximum rated input power

BTUs per hour

Power supply output

Rated steady-state power

Maximum peak power

200 VAC to 277 VAC

4.4 A at 200 VAC

3.8 A at 230 VAC

3.1 A at 277 VAC

869 W at 200 VAC

865 W at 230 VAC

861 W at 277 VAC

2,964 at 200 VAC

2,951 at 230 VAC

2,936 at 277 VAC

800 W at 200 VAC to 277 VAC input

800 W at 200 VAC to 277 VAC input

HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply

Specification Value

Input requirements

Rated input voltage

Rated input frequency 50 Hz to 60 Hz

Rated input current

Maximum rated input power

BTUs per hour

Power supply output

200 VAC to 240 VAC

240 VDC for China only

8.7 A at 200 VAC

7.2 A at 240 VAC

1,734 W at 200 VAC

1,725 W at 240 VAC

5,918 at 200 VAC

5,884 at 240 VAC

Table Continued

72 HPE 800W Flex Slot Universal Hot Plug Low Halogen Power Supply

Specification Value

Rated steady-state power

Maximum peak power

1,600 W at 200 VAC to 240 VAC input

1,600 W at 240 VDC input

2,200 W for 1 ms (turbo mode) at 200 VAC to 240
VAC input

Hot-plug power supply calculations

For hot-plug power supply specifications and calculators to determine electrical and heat loading for the
server, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/
poweradvisor/online).

Hot-plug power supply calculations 73

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improve the documentation, send any errors, suggestions, or comments to Documentation Feedback
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74 Documentation feedback