HPE Apollo 2000 System Maintenance and
Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications
and requirements for hardware components and software. This guide is for an experienced
service technician. Hewlett Packard Enterprise assumes that you are qualified in the servicing of
computer equipment, trained in recognizing hazards in products, and are familiar with weight and
stability precautions.
Part Number: 798329-009
Published: May 2017
Edition: 10
2014, 2017 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard
Enterprise products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett
Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
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Contents
HPE Apollo 2000 System............................................................................ 7
Acronyms and abbreviations................................................................. 176
Acronyms and abbreviations........................................................................................................... 176
6Contents
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HPE Apollo 2000 System
Introduction
The HPE Apollo 2000 System consists of a chassis and nodes. There are three chassis options with different
storage configurations. To ensure proper thermal cooling, the four server tray slots on the chassis must be
populated with server nodes or node blanks.
Chassis
•HPE Apollo r2200 Chassis (12 low-profile LFF model)
•HPE Apollo r2600 Chassis (24 SFF model)
•HPE Apollo r2800 Chassis (24 SFF model with storage expander backplane)
Nodes
•HPE ProLiant XL170r Gen9 Server Node (1U)
•HPE ProLiant XL190r Gen9 Server Node (2U)
The chassis supports the combination of 1U and 2U nodes. One chassis can support a maximum of the
following:
•Four 1U nodes
•Two 1U nodes and one 2U node
•Two 2U nodes
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the
Hewlett Packard Enterprise website .
HPE Apollo 2000 System7
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Customer self repair
Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize
repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis
period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners)
identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship
that part directly to you for replacement. There are two categories of CSR parts:
•Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard Enterprise
to replace these parts, you will be charged for the travel and labor costs of this service.
•Optional—Parts for which customer self repair is optional. These parts are also designed for customer
self repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or
may not be additional charges, depending on the type of warranty service designated for your product.
NOTE: Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to
satisfy the customer warranty, Hewlett Packard Enterprise requires that an authorized service provider
replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day delivery.
Same day or four-hour delivery may be offered at an additional charge where geography permits. If
assistance is required, you can call the Hewlett Packard Enterprise Support Center and a technician will help
you over the telephone. Hewlett Packard Enterprise specifies in the materials shipped with a replacement
CSR part whether a defective part must be returned to Hewlett Packard Enterprise. In cases where it is
required to return the defective part to Hewlett Packard Enterprise, you must ship the defective part back to
Hewlett Packard Enterprise within a defined period of time, normally five (5) business days. The defective part
must be returned with the associated documentation in the provided shipping material. Failure to return the
defective part may result in Hewlett Packard Enterprise billing you for the replacement. With a customer self
repair, Hewlett Packard Enterprise will pay all shipping and part return costs and determine the courier/carrier
to be used.
For more information about the Hewlett Packard Enterprise CSR program, contact your local service provider.
For the North American program, go to the Hewlett Packard Enterprise CSR website.
Parts only warranty service
Your Hewlett Packard Enterprise Limited Warranty may include a parts only warranty service. Under the terms
of parts only warranty service, Hewlett Packard Enterprise will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.
Réparation par le client (CSR)
Les produits Hewlett Packard Enterprise comportent de nombreuses pièces CSR (Customer Self Repair =
réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces
défectueuses. Si pendant la période de diagnostic, Hewlett Packard Enterprise (ou ses partenaires ou
mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, Hewlett
Packard Enterprise vous l'envoie directement. Il existe deux catégories de pièces CSR :
•Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à
Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du
service vous seront facturés.
•Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également
conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à
Hewlett Packard Enterprise de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon
le type de garantie applicable à votre produit.
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REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client
d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise exige
que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la
mention "Non" dans le Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre
situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour
même ou dans les 4 heures, celle-ci vous sera facturée. Pour toute assistance, appelez le Centre
d’assistance Hewlett Packard Enterprise pour qu’un technicien vous aide au téléphone Dans les documents
envoyés avec la pièce de rechange CSR, Hewlett Packard Enterprise précise s'il est nécessaire de lui
retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq
(5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne
retournez pas la pièce défectueuse, Hewlett Packard Enterprise se réserve le droit de vous facturer les coûts
de remplacement. Dans le cas d'une pièce CSR, Hewlett Packard Enterprise supporte l'ensemble des frais
d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser.
Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre Mainteneur
Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web Hewlett
Packard Enterprise.
Service de garantie "pièces seules"
Votre garantie limitée Hewlett Packard Enterprise peut inclure un service de garantie "pièces seules". Dans
ce cas, les pièces de rechange fournies par Hewlett Packard Enterprise ne sont pas facturées.
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez à
Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service
vous seront facturés.
Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i
prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono essere riparati
direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica Hewlett Packard Enterprise (o
un centro di servizi o di assistenza Hewlett Packard Enterprise) identifica il guasto come riparabile mediante
un ricambio CSR, Hewlett Packard Enterprise lo spedirà direttamente al cliente per la sostituzione. Vi sono
due categorie di parti CSR:
•Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la
riparazione ad Hewlett Packard Enterprise, deve sostenere le spese di spedizione e di manodopera per il
servizio.
•Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad Hewlett Packard Enterprise,
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
NOTA: alcuni componenti Hewlett Packard Enterprise non sono progettati per la riparazione da parte del
cliente. Per rispettare la garanzia, Hewlett Packard Enterprise richiede che queste parti siano sostituite da un
centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno
lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo
solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di
supporto tecnico Hewlett Packard Enterprise. Nel materiale fornito con una parte di ricambio CSR, Hewlett
Packard Enterprise specifica se il cliente deve restituire dei component. Qualora sia richiesta la resa ad
Hewlett Packard Enterprise del componente difettoso, lo si deve spedire ad Hewlett Packard Enterprise entro
un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il componente difettoso deve
essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione
del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso
di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e
sceglie il corriere/vettore da utilizzare.
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Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di assistenza
di zona. Per il programma in Nord America fare riferimento al sito Web.
Servizio di garanzia per i soli componenti
La garanzia limitata Hewlett Packard Enterprise può includere un servizio di garanzia per i soli componenti.
Nei termini di garanzia del servizio per i soli componenti, Hewlett Packard Enterprise fornirà gratuitamente le
parti di ricambio.
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da
parte del cliente. Se il cliente invece richiede la sostituzione ad Hewlett Packard Enterprise dovrà sostenere le
spese di spedizione e di manodopera per il servizio.
Customer Self Repair
Hewlett Packard Enterprise Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten
zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn Hewlett
Packard Enterprise (oder ein Hewlett Packard Enterprise Servicepartner) bei der Diagnose feststellt, dass das
Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen Hewlett Packard Enterprise dieses
Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:
•Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.
•Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für
Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard
Enterprise vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt
vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
HINWEIS: Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert.
Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen
Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das Hewlett Packard Enterprise Support Center
anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien von Hewlett Packard
Enterprise, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an
Hewlett Packard Enterprise zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an
Hewlett Packard Enterprise zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun,
in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen
Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das
defekte Teil nicht zurückschicken, kann Hewlett Packard Enterprise Ihnen das Ersatzteil in Rechnung stellen.
Im Falle von Customer Self Repair kommt Hewlett Packard Enterprise für alle Kosten für die Lieferung und
Rücksendung auf und bestimmt den Kurier-/Frachtdienst.
Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten Sie
von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der
Hewlett Packard Enterprise Website unter.
Parts-only Warranty Service (Garantieservice ausschließlich für Teile)
Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service
(Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt
Hewlett Packard Enterprise Ersatzteile kostenlos zur Verfügung.
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch
dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten
für diesen Service berechnet.
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Reparaciones del propio cliente
Los productos de Hewlett Packard Enterprise incluyen muchos componentes que el propio usuario puede
reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor
flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de
diagnóstico, Hewlett Packard Enterprise (o los proveedores o socios de servicio de Hewlett Packard
Enterprise) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR,
Hewlett Packard Enterprise le enviará dicho componente directamente para que realice su sustitución. Los
componentes CSR se clasifican en dos categorías:
•Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett
Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los
gastos de desplazamiento y de mano de obra de dicho servicio.
•Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes también
están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que Hewlett
Packard Enterprise realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo
de servicio de garantía correspondiente al producto.
NOTA: Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser
reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone como
condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos
componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su
destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en el
mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al Centro de
asistencia técnica de Hewlett Packard Enterprise y recibirá ayuda telefónica por parte de un técnico. Con el
envío de materiales para la sustitución de componentes CSR, Hewlett Packard Enterprise especificará si los
componentes defectuosos deberán devolverse a Hewlett Packard Enterprise. En aquellos casos en los que
sea necesario devolver algún componente a Hewlett Packard Enterprise, deberá hacerlo en el periodo de
tiempo especificado, normalmente cinco días laborables. Los componentes defectuosos deberán devolverse
con toda la documentación relacionada y con el embalaje de envío. Si no enviara el componente defectuoso
requerido, Hewlett Packard Enterprise podrá cobrarle por el de sustitución. En el caso de todas sustituciones
que lleve a cabo el cliente, Hewlett Packard Enterprise se hará cargo de todos los gastos de envío y
devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett Packard
Enterprise, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para
Norteamérica, visite la página web de Hewlett Packard Enterprise CSR.
Servicio de garantía exclusivo de componentes
La garantía limitada de Hewlett Packard Enterprise puede que incluya un servicio de garantía exclusivo de
componentes. Según las condiciones de este servicio exclusivo de componentes, Hewlett Packard Enterprise
le facilitará los componentes de repuesto sin cargo adicional alguno.
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por
parte del usuario (CSR). Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos
componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho
servicio.
Customer Self Repair
Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor de
reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen
groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als Hewlett Packard
Enterprise (of een Hewlett Packard Enterprise Service Partner) bij de diagnose vaststelt dat de reparatie kan
worden uitgevoerd met een CSR-onderdeel, verzendt Hewlett Packard Enterprise dat onderdeel rechtstreeks
naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee categorieën CSR-onderdelen:
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•Verplicht—Onderdelen waarvoor reparatie door de klant verplicht is. Als u Hewlett Packard Enterprise
verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in
rekening gebracht.
•Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn
ontworpen voor reparatie door de klant. Als u echter Hewlett Packard Enterprise verzoekt deze
onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk
van het type garantieservice voor het product.
OPMERKING: Sommige Hewlett Packard Enterprise onderdelen zijn niet ontwikkeld voor reparatie door de
klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner
worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met
"Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie is gewenst, belt u het Hewlett Packard
Enterprise Support Center om via de telefoon ondersteuning van een technicus te ontvangen. Hewlett
Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel
aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte onderdeel aan Hewlett Packard
Enterprise moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode,
gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise. Het defecte onderdeel moet met
de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het
defecte onderdeel niet terugzendt, kan Hewlett Packard Enterprise u voor het vervangende onderdeel kosten
in rekening brengen. Bij reparatie door de klant betaalt Hewlett Packard Enterprise alle verzendkosten voor
het vervangende en geretourneerde onderdeel en kiest Hewlett Packard Enterprise zelf welke koerier/
transportonderneming hiervoor wordt gebruikt.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma
van Hewlett Packard Enterprise. Informatie over Service Partners vindt u op de Hewlett Packard Enterprise
website.
Garantieservice "Parts Only"
Het is mogelijk dat de Hewlett Packard Enterprise garantie alleen de garantieservice "Parts Only" omvat.
Volgens de bepalingen van de Parts Only garantieservice zal Hewlett Packard Enterprise kosteloos
vervangende onderdelen ter beschikking stellen.
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u Hewlett Packard
Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en
arbeidsloon in rekening gebracht
Reparo feito pelo cliente
Os produtos da Hewlett Packard Enterprise são projetados com muitas peças para reparo feito pelo cliente
(CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com
defeito. Se, durante o período de diagnóstico, a Hewlett Packard Enterprise (ou fornecedores/parceiros da
Hewlett Packard Enterprise) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a Hewlett
Packard Enterprise enviará a peça diretamente ao cliente. Há duas categorias de peças CSR:
•Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
•Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua, pode
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao
produto.
OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo
cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado
substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
12Customer self repair
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Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o
pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser
feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico
da Hewlett Packard Enterprise para que um técnico o ajude por telefone. A Hewlett Packard Enterprise
especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida
à Hewlett Packard Enterprise. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à
Hewlett Packard Enterprise, você deverá enviar a peça com defeito de volta para a Hewlett Packard
Enterprise dentro do período de tempo definido, normalmente em 5 (cinco) dias úteis. A peça com defeito
deve ser enviada com a documentação correspondente no material de transporte fornecido. Caso não o faça,
a Hewlett Packard Enterprise poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a
Hewlett Packard Enterprise paga todas as despesas de transporte e de devolução da peça e determina a
transportadora/serviço postal a ser utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da Hewlett Packard Enterprise,
entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da
Hewlett Packard Enterprise.
Serviço de garantia apenas para peças
A garantia limitada da Hewlett Packard Enterprise pode incluir um serviço de garantia apenas para peças.
Segundo os termos do serviço de garantia apenas para peças, a Hewlett Packard Enterprise fornece as
peças de reposição sem cobrar nenhuma taxa.
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
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Illustrated parts catalog
System components
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported parts information, see the
Chassis system components
Hewlett Packard Enterprise PartSurfer website.
ItemDescriptionSpare part
112 low-profile LFF drive cage——
212 low-profile LFF drive backplane for Apollo r2200 Chassis800357-001No
3HPE Smart Storage Battery871264-001Mandatory
4Fan module808849-001Optional
5Power supplies——
a) HPE 1400W Flex Slot Platinum Plus Hot Plug Power Supply
Kit – 94% efficiency*
b) HPE 800W Flex Slot Platinum Hot Plug Power Supply Kit –
94% efficiency*
18 Illustrated parts catalog
Customer self
number
754383-001Mandatory
754381-001Mandatory
repair
3
2
Table Continued
1
1
1
Page 19
ItemDescriptionSpare part
number
c) HPE 800W Flex Slot Universal Hot Plug Power Supply Kit –
754379-001Mandatory
Customer self
repair
94% efficiency*
d) HPE 800W Flex Slot Titanium Hot Plug Power Supply Kit –
754378-001Mandatory
96% efficiency*
e) HPE 800W Flex Slot -48VDC Hot Plug Power Supply Kit –
754382-001Mandatory
94% efficiency*
6RCM module800361-001Mandatory
7Right bezel ear——
8PDB pass-through board assembly——
9PDB pass-through board*800356-001No
10Power distribution board800355-001No
3
3
11RPS link board assembly——
12RPS link board*800375-001Optional
1324 SFF backplane for Apollo r2600 Chassis800358-001No
15Storage expander card (for Apollo r2800 Chassis only)800360-001No
3
1
1
1
1
1624 SFF drive cage——
17Left bezel ear808850-001Optional
18Fan power cable assembly*808848-001Mandatory
2
1
19Chassis cable kit811569-001—
a) RCM 2.0 cable*—No
b) PDB pass-through cable*—Mandatory
c) Left front I/O cable* for HPE Apollo r2600/r2800 Chassis—Mandatory
d) Front I/O cables *—Mandatory
e) RCM 2.0 to 1.0 adapter cable*—Mandatory
2012 LFF Apollo r2200 Chassis*841639-001Optional
2124 SFF Apollo r2600 Chassis*841640-001Optional
2224 SFF Apollo r2800 Chassis*841641-001Optional
3
1
1
1
1
2
2
2
*Not shown
1
Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard Enterprise to
replace these parts, you will be charged for the travel and labor costs of this service.
2
Optional—Parts for which customer self repair is optional. These parts are also designed for customer self
repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or may not be
additional charges, depending on the type of warranty service designated for your product.
Illustrated parts catalog19
Page 20
3
No—Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to satisfy the
customer warranty, Hewlett Packard Enterprise requires that an authorized service provider replace the part.
These parts are identified as "No" in the Illustrated Parts Catalog.
1
Obligatoire—Pièces pour lesquelles le client doit procéder lui-même aux réparations. Si vous demandez à
Hewlett Packard Enterprise de procéder au remplacement de ces pièces, les frais de transport et de main
d’œuvre pour ce service vous seront facturés.
2
Facultatif—Pièces pour lesquelles une réparation par le client est facultative. Ces pièces sont également
conçues pour que le client puisse procéder lui-même aux réparations. Cependant, les frais supplémentaires
engendrés par le remplacement de ces pièces par Hewlett Packard Enterprise dépendent du type de service
de garantie désigné pour votre produit.
3
Non—Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour être remplacées par le client.
Afin de se conformer aux exigences de la garantie la garantie du client, Hewlett Packard Enterprise demande
à un fournisseur de services agréé de procéder au remplacement de la pièce. Ces pièces sont signaléespar
le mot « Non » dans le Catalogue de pièces illustré.
1
Obbligatorio—Parti per le quali il cliente è tenuto a effettuare autonomamente la riparazione. Se si richiede
l'intervento di Hewlett Packard Enterprise per la sostituzione di queste parti, al cliente verranno addebitate le
spese di viaggio e manodopera dell'operazione.
2
Facoltativo—Parti per le quali la riparazione in autonomia da parte del cliente è facoltativa. Queste parti sono
progettate per consentire anche la riparazione da parte del cliente. Tuttavia, se il cliente richiedel'intervento di
Hewlett Packard Enterprise per la sostituzione, potrebbero essere addebitate spese aggiuntive a seconda del
tipo di garanzia in assistenza previsto per il prodotto.
3
No—Alcune parti Hewlett Packard Enterprise non sono progettate la riparazione in autonomia da parte del
cliente. In base a quanto previsto dalla garanzia per il cliente, Hewlett Packard Enterprise richiede l'intervento
di un tecnico autorizzato per la sostituzione della parte. Queste parti sono contrassegnate con"No"nel
catalogo parti illustrato.
1
Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprisevornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.
2
Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer
Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard
Enterprisevornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
3
Nein—Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.
1
Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett
Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos
de desplazamiento y de mano de obra de dicho servicio.
2
Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes también
están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que Hewlett Packard
Enterprise realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio
de garantía correspondiente al producto.
3
No—Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser
reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone como
condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos
componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.
1
Verplicht—Onderdelen die de klant zelf moet vervangen. Als u Hewlett Packard Enterprise vraagt deze
onderdelen te vervangen, worden er reis- en arbeidskosten voor deze service in rekening gebracht.
20Illustrated parts catalog
Page 21
2
Optioneel—Onderdelen die de klant zelf kan vervangen. Deze onderdelen zijn ook ontworpen om door de
klant zelf te worden vervangen. Als u Hewlett Packard Enterprise verzoekt om deze te vervangen, kan het zijn
dat hiervoor extra kosten in rekening worden gebracht, afhankelijk van het soort garantie dat op uw product
van toepassing is.
3
Geen—Sommige onderdelen van Hewlett Packard Enterprise zijn niet ontworpen om door de klant zelf te
worden vervangen. Om te voldoen aan de garantievoorwaarden eist Hewlett Packard Enterprise dat een
geautoriseerde serviceverlener het onderdeel vervangt. Deze onderdelen worden aangeduid met 'Geen' in de
geïllustreerde onderdelencatalogus.
1
Obrigatório—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard Enterprise
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2
Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua, pode haver
ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3
Não—Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente. A
fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado substitua
a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Illustrated parts catalog21
Page 22
Node system components
ItemDescriptionSpare part
number
Customer selfrepair
23Air baffle kit (includes 1U baffle and 2U baffle)*811223-001Mandatory
241U air baffle——
252U air baffle——
26Dedicated iLO management port800369-001Optional
27System board assemblies (include alcohol pad and thermal
——
2
compound)
a) System board assembly for Intel Xeon E5-2600 v3
800362-001No
3
processors only
b) System board assembly for both Intel Xeon E5-2600 v4
842587-001No
3
processors and Intel Xeon E5-2600 v3 processors
28Processor——
Intel Xeon E5-2600 v3 processors
a) 1.6-GHz Intel Xeon E5-2603 v3, 6C, 85W762441-001Optional
b) 1.8-GHz Intel Xeon E5-2650L v3, 12C, 65W*762461-001Optional
c) 1.8-GHz Intel Xeon E5-2630L v3, 8C, 55W*762459-001Optional
48Dual NVIDIA Tesla K80/M60/M40/P40/P100 GPU power cable
811571-001Mandatory
kit*
a) Accelerator 1 power cable for a three-slot riser cage
——
assembly*
b) Accelerator 2 power cable for a three-slot riser cage
——
assembly*
49GPU accelerators*
a) NVIDIA Quadro K4200 GPU Module783875-001—
b) NVIDIA Quadro M4000 GPU Module841576-001—
1
1
1
c) NVIDIA GRID K2 RAF GPU Module756822-001—
d) NVIDIA Tesla K40 12 GB Module747401-001—
e) NVIDIA Tesla P40 GPU Module872323-001—
f) NVIDIA Tesla P100 GPU Module868585-001—
g) NVIDIA Tesla K80 GPU Module797637-001—
h) NVIDIA Tesla M60 RAF GPU Module820178-001—
i) NVIDIA Tesla M40 24GB GPU Module855178-001—
j) AMD FirePro S7150 Accelerator820179-001—
k) AMD FirePro S9150 Accelerator797639-001—
l) Intel Xeon Phi 5110P Coprocessor708360-001—
*Not shown
1
Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard Enterprise to
replace these parts, you will be charged for the travel and labor costs of this service.
2
Optional—Parts for which customer self repair is optional. These parts are also designed for customer self
repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or may not be
additional charges, depending on the type of warranty service designated for your product.
3
No—Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to satisfy the
customer warranty, Hewlett Packard Enterprise requires that an authorized service provider replace the part.
These parts are identified as "No" in the Illustrated Parts Catalog.
26Illustrated parts catalog
Page 27
1
Obligatoire—Pièces pour lesquelles le client doit procéder lui-même aux réparations. Si vous demandez à
Hewlett Packard Enterprise de procéder au remplacement de ces pièces, les frais de transport et de main
d’œuvre pour ce service vous seront facturés.
2
Facultatif—Pièces pour lesquelles une réparation par le client est facultative. Ces pièces sont également
conçues pour que le client puisse procéder lui-même aux réparations. Cependant, les frais supplémentaires
engendrés par le remplacement de ces pièces par Hewlett Packard Enterprise dépendent du type de service
de garantie désigné pour votre produit.
3
Non—Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour être remplacées par le client.
Afin de se conformer aux exigences de la garantie la garantie du client, Hewlett Packard Enterprise demande
à un fournisseur de services agréé de procéder au remplacement de la pièce. Ces pièces sont signaléespar
le mot « Non » dans le Catalogue de pièces illustré.
1
Obbligatorio—Parti per le quali il cliente è tenuto a effettuare autonomamente la riparazione. Se si richiede
l'intervento di Hewlett Packard Enterprise per la sostituzione di queste parti, al cliente verranno addebitate le
spese di viaggio e manodopera dell'operazione.
2
Facoltativo—Parti per le quali la riparazione in autonomia da parte del cliente è facoltativa. Queste parti sono
progettate per consentire anche la riparazione da parte del cliente. Tuttavia, se il cliente richiedel'intervento di
Hewlett Packard Enterprise per la sostituzione, potrebbero essere addebitate spese aggiuntive a seconda del
tipo di garanzia in assistenza previsto per il prodotto.
3
No—Alcune parti Hewlett Packard Enterprise non sono progettate la riparazione in autonomia da parte del
cliente. In base a quanto previsto dalla garanzia per il cliente, Hewlett Packard Enterprise richiede l'intervento
di un tecnico autorizzato per la sostituzione della parte. Queste parti sono contrassegnate con"No"nel
catalogo parti illustrato.
1
Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprisevornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.
2
Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer
Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard
Enterprisevornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
3
Nein—Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.
1
Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett
Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos
de desplazamiento y de mano de obra de dicho servicio.
2
Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes también
están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que Hewlett Packard
Enterprise realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio
de garantía correspondiente al producto.
3
No—Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser
reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone como
condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos
componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.
1
Verplicht—Onderdelen die de klant zelf moet vervangen. Als u Hewlett Packard Enterprise vraagt deze
onderdelen te vervangen, worden er reis- en arbeidskosten voor deze service in rekening gebracht.
2
Optioneel—Onderdelen die de klant zelf kan vervangen. Deze onderdelen zijn ook ontworpen om door de
klant zelf te worden vervangen. Als u Hewlett Packard Enterprise verzoekt om deze te vervangen, kan het zijn
dat hiervoor extra kosten in rekening worden gebracht, afhankelijk van het soort garantie dat op uw product
van toepassing is.
Illustrated parts catalog27
Page 28
3
Geen—Sommige onderdelen van Hewlett Packard Enterprise zijn niet ontworpen om door de klant zelf te
worden vervangen. Om te voldoen aan de garantievoorwaarden eist Hewlett Packard Enterprise dat een
geautoriseerde serviceverlener het onderdeel vervangt. Deze onderdelen worden aangeduid met 'Geen' in de
geïllustreerde onderdelencatalogus.
1
Obrigatório—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard Enterprise
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2
Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua, pode haver
ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3
Não—Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente. A
fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado substitua
a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
28Illustrated parts catalog
Page 29
Removal and replacement procedures
Required tools
You need the following items for some procedures:
•T-10/T-15/T-20 Torx screwdriver
•Flathead screwdriver (for replacing the system battery)
HPE Insight Diagnostics
•
•Thin-nose pliers (for replacing the chassis power distribution board)
Safety considerations
Before performing service procedures, review all the safety information.
Preventing electrostatic discharge
About this task
To prevent damaging the system, be aware of the precautions you must follow when setting up the system or
handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or
other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
Procedure
•Avoid hand contact by transporting and storing products in static-safe containers.
•Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
•Place parts on a grounded surface before removing them from their containers.
•Avoid touching pins, leads, or circuitry.
•Always be properly grounded when touching a static-sensitive component or assembly.
Symbols on equipment
The following symbols might be found on the equipment to indicate the presence of potentially hazardous
conditions.
This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
This symbol indicates the presence of electric shock hazards. The area contains no user
or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not
plug telephone or telecommunications connectors into this receptacle.
Removal and replacement procedures29
Page 30
This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to cool
before touching.
This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the equipment, observe
local occupational health and safety requirements and guidelines for manual material
handling.
These symbols, on power supplies or systems, indicate that the equipment is supplied by
multiple sources of power.
WARNING: To reduce the risk of injury from electric shock, remove all power cords to
disconnect power from the system completely.
Server warnings and cautions
WARNING:
The chassis is very heavy. To reduce the risk of personal injury or damage to the equipment:
•Observe local occupational health and safety requirements and guidelines for manual material
handling.
•Remove all installed components from the chassis before installing or moving the chassis.
•Use caution and get help to lift and stabilize the chassis during installation or removal, especially
when the chassis is not fastened to the rack.
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
WARNING:
To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power
cord to remove power from the server. The front panel Power On/Standby button does not completely
shut off system power. Portions of the power supply and some internal circuitry remain active until AC
power is removed.
CAUTION:
Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible
power supply. This device protects the hardware from damage caused by power surges and voltage
spikes and keeps the system in operation during a power failure.
CAUTION:
Do not operate the server for long periods with the access panel open or removed. Operating the server
in this manner results in improper airflow and improper cooling that can lead to thermal damage.
30 Server warnings and cautions
Page 31
CAUTION:
To ensure proper thermal cooling, the four server tray slots must be populated with server nodes or
node blanks.
Rack warnings
WARNING:
To reduce the risk of personal injury or damage to the equipment, be sure that:
•The leveling jacks are extended to the floor.
•The full weight of the rack rests on the leveling jacks.
•The stabilizing feet are attached to the rack if it is a single-rack installation.
•The racks are coupled together in multiple-rack installations.
•Only one component is extended at a time. A rack may become unstable if more than one
component is extended for any reason.
WARNING:
To reduce the risk of personal injury or equipment damage when unloading a rack:
•At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can
weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable
when being moved on its casters.
•Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the
rack from both sides.
WARNING:
To reduce the risk of personal injury or damage to the equipment, adequately stabilize the rack before
extending a component outside the rack. Extend only one component at a time. A rack may become
unstable if more than one component is extended.
WARNING:
When installing a server in a telco rack, be sure that the rack frame is adequately secured at the top and
bottom to the building structure.
Preparation procedures
To access some components and perform certain service procedures, you must perform one or more of the
following procedures:
•Power down the system.
•Power down the node .
•Remove the node from the chassis.
•Remove the node blank from the chassis.
•Remove the power supply.
•Remove the chassis from the rack.
•Remove the security bezel.
•Remove the PDB cover.
•Remove the access panel.
•Remove the fan cages.
•Remove the chassis PDB assembly.
•Remove the rear I/O blank.
•Remove the air baffle.
Rack warnings31
Page 32
•Remove the bayonet board assembly.
•Remove the PCI riser cage assembly.
•Remove Accelerator 1 from the FlexibleLOM 2U node riser cage assembly.
•Remove Accelerator 1 from the three-slot riser cage assembly.
•Remove Accelerator 2 from the three-slot riser cage assembly.
Power down the system
IMPORTANT:
When the nodes are in standby mode, auxiliary power is still being provided to the system.
1. Power down the nodes.
2. Disconnect the power cords from the power supplies.
Power down the node
About this task
CAUTION:
Before powering down the node, perform a backup of critical server data and programs. Removing the
node while the Do not remove LED is on may result in data loss or corruption. The node can be safely
removed from the chassis only after the Do not remove LED is off.
IMPORTANT:
When the node is in standby mode, auxiliary power is still being provided to the system.
To power down the node , use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the node enters standby
mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the node to enter standby
mode.
This method forces the node to enter standby mode without properly exiting applications and the OS. If an
application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO .
This method initiates a controlled remote shutdown of applications and the OS before the node enters
standby mode.
Before proceeding, verify that the node is in standby mode by observing that the system power LED is amber.
Remove the node from the chassis
About this task
CAUTION:
Before powering down the node, perform a backup of critical server data and programs. Removing the
node while the Do not remove LED is on may result in data loss or corruption. The node can be safely
removed from the chassis only after the Do not remove LED is off.
32 Power down the system
Page 33
Procedure
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis:
CAUTION:
To avoid damage to the node , always support the bottom of the node when removing it from the
chassis .
CAUTION:
To ensure proper thermal cooling, the four server tray slots must be populated with server nodes or
node blanks.
a. Loosen the thumbscrew.
b. Pull back the handle and remove the node.
•1U node
•2U node
Removal and replacement procedures33
Page 34
CAUTION:
To avoid damage to the device, do not use the removal handle to carry it.
4. Place the node on a flat, level surface.
Remove the node blank from the chassis
About this task
CAUTION:
To ensure proper thermal cooling, the four server tray slots must be populated with server nodes or
node blanks.
Procedure
1. Loosen the thumbscrew.
2. Pull back the handle.
3. Slide the node blank out of the chassis.
34 Remove the node blank from the chassis
Page 35
Remove the power supply
CAUTION:
Do not mix power supplies with different efficiency and wattage in the chassis. Install only one type of
power supply. Verify that all power supplies have the same part number and label color. The system
becomes unstable and may shut down when it detects mismatched power supplies.
Before removing the power supply, note the configuration and possible impact to the system.
•If two power supplies are installed, removal or failure of one of the power supplies might result in throttling
or shut down of the server nodes.
•The bottom power is power supply 1, and the top power supply is power supply 2. For power supply
numbering, see "Chassis rear panel components."
•Power supply 2 is hot-swappable only if power supply 1 is installed.
•If a RCM module is installed, power down all nodes before removing the RCM module and power supply
1.
•Power supply 1 is hot-swappable only if:
◦A RCM module is not installed.
◦Power supply 2 is installed.
To remove the component:
1. If only one power supply is operational and it must be removed, or if the RCM module and power supply 1
must be removed, do the following:
a. Power down all nodes.
b. Access the product rear panel.
c. If installed, remove the RCM module.
2. Release the power cord from the strain relief strap.
3. Remove all power:
a. Disconnect the power cord from the power source.
b. Disconnect the power cord from the chassis.
4. Remove the power supply.
Remove the power supply35
Page 36
Remove the chassis from the rack
About this task
WARNING:
The chassis is very heavy. To reduce the risk of personal injury or damage to the equipment:
•Observe local occupational health and safety requirements and guidelines for manual material
handling.
•Remove all installed components from the chassis before installing or moving the chassis.
•Use caution and get help to lift and stabilize the chassis during installation or removal, especially
when the chassis is not fastened to the rack.
WARNING:
To reduce the risk of personal injury or damage to the equipment, you must adequately support the
chassis during installation and removal.
WARNING:
Always use at least two people to lift the chassis into the rack. If the chassis is being loaded into the
rack above chest level, a third person must assist with aligning the chassis with the rails while the other
two people support the weight of the chassis.
CAUTION:
Before installing the chassis into the rack or removing the chassis from the rack, Hewlett Packard
Enterprise recommends removing the nodes, the drives, and the power supplies. Because a fully
populated chassis is heavy, removing these components facilitates moving the chassis.
Procedure
1.Power down all nodes.
2.Disconnect all peripheral cables from the nodes and chassis.
IMPORTANT:
Label the drives before removing them. The drives must be returned to their original locations.
3.Remove all nodes from the chassis.
36 Remove the chassis from the rack
Page 37
4.If installed, remove the security bezel.
5.Remove all drives.
6.If installed, remove the RCM module.
7.Remove all power supplies.
8.Loosen the thumbscrews and extend the chassis from the rack.
9.Remove the chassis from the rack.
For more information, see the documentation that ships with the rack mounting option.
10. Place the chassis on a flat surface.
Remove the security bezel
About this task
To access the front panel components, unlock and then remove the security bezel.
Remove the security bezel37
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Remove the PDB cover
1.Power down the system.
2.Disconnect all peripheral cables from the nodes and chassis.
3.Remove all nodes from the chassis.
4.If installed, remove the security bezel.
5.Remove all drives.
6.If installed, remove the RCM module.
7.Remove all power supplies.
8.Remove the chassis from the rack.
9.Remove the access panel.
10. If Smart Storage Battery is installed, slightly pull up the battery holder from the chassis to access the
battery cable connection underneath it, and then disconnect the Smart Storage Battery cable.
11. Remove the PDB cover.
a. Remove the screw.
b. Slide back the PDB cover and remove it from the chassis.
38 Remove the PDB cover
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Remove the chassis access panel
Procedure
1.Power down all nodes.
2.Disconnect all peripheral cables from the nodes and chassis.
WARNING:
The chassis is very heavy. To reduce the risk of personal injury or damage to the equipment:
•Observe local occupational health and safety requirements and guidelines for manual material
handling.
•Remove all installed components from the chassis before installing or moving the chassis.
•Use caution and get help to lift and stabilize the chassis during installation or removal, especially
when the chassis is not fastened to the rack.
CAUTION:
Before installing the chassis into the rack or removing the chassis from the rack, Hewlett Packard
Enterprise recommends removing the nodes, the drives, and the power supplies. Because a fully
populated chassis is heavy, removing these components facilitates moving the chassis.
3.Remove all nodes from the chassis.
4.If installed, remove the security bezel.
5.Remove all drives.
6.If installed, remove the RCM module.
7.Remove all power supplies.
8.Remove the chassis from the rack.
9.Unlock the access panel latch using the T-15 Torx screwdriver and release the access panel latch.
10. Slide the access panel back about 1.5 cm (0.5 in).
11. Lift and remove the access panel.
Remove the fan cages
1.Power down the system.
2.Disconnect all peripheral cables from the nodes and chassis.
3.Remove all nodes from the chassis.
Remove the chassis access panel39
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4.If installed, remove the security bezel.
5.Remove all drives.
6.If installed, remove the RCM module.
7.Remove all power supplies.
8.Remove the chassis from the rack.
9.Remove the access panel.
10. Remove all fan modules.
11. Disconnect the fan power cable assemblies from the fan cages.
12. Remove the fan cages.
•Right fan cage
•Left fan cage
Remove the chassis PDB assembly
To remove the component:
1.Power down the system.
2.Disconnect all peripheral cables from the nodes and chassis.
40 Remove the chassis PDB assembly
Page 41
3.Remove all nodes from the chassis.
4.If installed, remove the security bezel.
5.Remove all drives.
6.If installed, remove the RCM module.
7.Remove all power supplies.
8.Remove the chassis from the rack.
9.Remove the access panel.
10. If Smart Storage Battery is installed, slightly pull up the battery holder from the chassis to access the
battery cable connection underneath it, and then disconnect the Smart Storage Battery cable.
11. Remove the PDB cover.
12. Disconnect all cables from the PDB.
13. Disconnect the PDB pass-through cable from the pass-through board.
14. Remove the chassis PDB assembly.
a. Remove the screws.
b. Slide the chassis PDB assembly toward to the rear of the server to disconnect the RPS link board
from drive backplane.
c. Slightly lift the chassis PDB assembly from the chassis.
Removal and replacement procedures41
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d. Disconnect the RCM 2.0 cable from the power distribution board and remove the chassis PDB
assembly.
Remove the rear I/O blank
Procedure
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis.
4. Place the node on a flat, level surface.
5. Remove the rear I/O blanks:
•1U left rear I/O blank
42 Remove the rear I/O blank
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•1U right rear I/O blank
•2U rear I/O blank
Removal and replacement procedures43
Page 44
CAUTION:
To prevent improper cooling and thermal damage, do not operate the node unless all PCI riser
cages or rear I/O blanks are installed, and do not operate the node unless all PCI slots have
either an expansion slot cover or an expansion board installed.
Remove the air baffle
Procedure
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis.
4. Place the node on a flat, level surface.
5. If installed in a 2U node, remove the FlexibleLOM 2U node PCI riser cage assembly.
6. If installed in a 2U node, remove the three-slot PCI riser cage assembly.
7. Remove the air baffle:
•1U air baffle
44 Remove the air baffle
Page 45
•2U air baffle
Remove the bayonet board assembly
1.Power down the node .
2.Disconnect all peripheral cables from the node .
3.Remove the node from the chassis.
4.Place the node on a flat, level surface.
5.If installed in a 2U node, remove the FlexibleLOM 2U node riser cage assembly.
6.If installed in a 2U node, remove the three-slot PCI riser cage assembly.
7.If an accelerator power cable is installed, disconnect it from the bayonet board.
8.If a B140i SATA cable is installed, disconnect it from the system board.
9.Remove the bayonet board assembly from the node.
•1U bayonet board assembly
Remove the bayonet board assembly45
Page 46
•2U bayonet board assembly
10. If installing a SATA or Mini-SAS cable, remove the bayonet board bracket from the bayonet board.
•1U bayonet board bracket
•2U bayonet board bracket
46Removal and replacement procedures
Page 47
Remove the PCI riser cage assembly
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
To prevent damage to the server or expansion boards, power down the server, and disconnect all power
cords before removing or installing the PCI riser cage.
Single-slot left PCI riser cage assembly
Procedure
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis .
4. Place the node on a flat, level surface.
5. In a 2U node, remove the three-slot riser cage assembly.
6. Remove the single-slot left PCI riser cage assembly:
•1U node
Remove the PCI riser cage assembly47
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•2U node
CAUTION:
To prevent improper cooling and thermal damage, do not operate the node unless all PCI riser cages
or rear I/O blanks are installed, and do not operate the node unless all PCI slots have either an
expansion slot cover or an expansion board installed.
Single-slot 1U node right PCI riser cage assemblies
About this task
NOTE:
Single-slot 1U node right PCI riser cage assemblies feature different riser boards. For more information
on the riser board slot specifications, see "PCIe riser board slot definitions."
48 Single-slot 1U node right PCI riser cage assemblies
Page 49
Procedure
1. Power down the node.
2. Disconnect all peripheral cables from the node.
3. Remove the node from the chassis.
4. Do one of the following:
5. Remove the single-slot 1U node right PCI riser cage assembly.
•Remove the 1U left rear I/O blank.
•Remove the single-slot left PCI riser cage assembly.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the node unless all PCI riser cages
or rear I/O blanks are installed, and do not operate the node unless all PCI slots have either an
expansion slot cover or an expansion board installed.
FlexibleLOM 1U node riser cage assembly
Procedure
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis .
4. Do one of the following:
•Remove the 1U left rear I/O blank.
•Remove the single-slot left PCI riser cage assembly.
5. Remove the FlexibleLOM 1U node riser cage assembly.
FlexibleLOM 1U node riser cage assembly49
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CAUTION:
To prevent improper cooling and thermal damage, do not operate the node unless all PCI riser cages
or rear I/O blanks are installed, and do not operate the node unless all PCI slots have either an
expansion slot cover or an expansion board installed.
Single-slot 2U node PCI riser cage assembly
Procedure
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis.
4. Place the node on a flat, level surface.
5. Remove the FlexibleLOM 2U node riser cage assembly.
6. Remove the single-slot 2U node PCI riser cage assembly.
50 Single-slot 2U node PCI riser cage assembly
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CAUTION:
To prevent improper cooling and thermal damage, do not operate the node unless all PCI riser cages
or rear I/O blanks are installed, and do not operate the node unless all PCI slots have either an
expansion slot cover or an expansion board installed.
FlexibleLOM 2U node riser cage assembly
Procedure
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis .
4. Place the node on a flat, level surface.
5. Remove the FlexibleLOM 2U node riser cage assembly.
Three-slot riser cage assemblies
About this task
NOTE: Three-slot riser cage assemblies feature different riser boards. For more information on the riserboard slot specifications, see "PCIe riser board slot definitions."
Procedure
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis.
4. Place the node on a flat, level surface.
5. Remove the three-slot riser cage assembly.
FlexibleLOM 2U node riser cage assembly51
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CAUTION:
To prevent improper cooling and thermal damage, do not operate the node unless all PCI riser cages
or rear I/O blanks are installed, and do not operate the node unless all PCI slots have either an
expansion slot cover or an expansion board installed.
Remove the riser cage bracket from the three-slot riser cage assembly
About this task
To remove the component:
Procedure
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis .
4. Place the node on a flat, level surface.
5. Remove the three-slot PCI riser cage assembly.
6. Remove the riser cage bracket from the three-slot riser cage assembly.
52 Remove the riser cage bracket from the three-slot riser cage assembly
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Remove Accelerator 1 from the FlexibleLOM 2U node riser cage assembly
About this task
To remove the component:
Procedure
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis .
4. Place the node on a flat, level surface.
5. Remove the FlexibleLOM 2U node riser cage assembly.
6. Disconnect the accelerator power cable from the bayonet board.
7. Disconnect the accelerator power cable from Accelerator 1.
8. Remove Accelerator 1 from the FlexibleLOM 2U node riser cage assembly:
•NVIDIA Tesla K40 GPU
Remove Accelerator 1 from the FlexibleLOM 2U node riser cage assembly53
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•Intel Xeon Phi Coprocessor 5110P
•AMD FirePro S9150 GPU
54Removal and replacement procedures
Page 55
•NVIDIA Quadro K4200 GPU or NVIDIA Quadro M4000 GPU
Remove Accelerator 1 from the three-slot riser cage assembly
About this task
To remove the component:
Procedure
1.Power down the node .
2.Disconnect all peripheral cables from the node .
3.Remove the node from the chassis .
4.Place the node on a flat, level surface.
5.Remove the three-slot PCI riser cage assembly.
6.Disconnect the accelerator power cable from the bayonet board.
7.Remove the riser cage bracket from the three-slot riser cage assembly.
8.Disconnect all cables from the accelerators.
9.Remove Accelerator 2 from the three-slot riser cage assembly.
10. Remove Accelerator 1 from the three-slot riser cage assembly.
Remove Accelerator 1 from the three-slot riser cage assembly55
Page 56
•NVIDIA K40, K80, M60, M40, P40, or P100 GPU
•NVIDIA GRID K2 GPU
•Intel Xeon Phi Coprocessor 5110P
56Removal and replacement procedures
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•AMD FirePro S9150 GPU
•AMD FirePro S7150 GPU
Removal and replacement procedures57
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Remove Accelerator 2 from the three-slot riser cage assembly
About this task
To remove the component:
Procedure
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis .
4. Place the node on a flat, level surface.
5. Remove the three-slot PCI riser cage assembly.
6. Disconnect the accelerator power cable from the bayonet board.
7. Remove the riser cage bracket from the three-slot riser cage assembly.
8. Disconnect all cables from the accelerators.
9. Remove Accelerator 2 from the three-slot riser cage assembly:
•NVIDIA K40, K80, M60, M40, P40, or P100 GPU
58 Remove Accelerator 2 from the three-slot riser cage assembly
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•NVIDIA GRID K2 GPU
•Intel Xeon Phi Coprocessor 5110P
Removal and replacement procedures59
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•AMD FirePro S9150 GPU
•AMD FirePro S7150 GPU
60Removal and replacement procedures
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Chassis assembly
About this task
CAUTION:
If replacing the HPE Apollo r2800 Chassis, verify the original drive bay mapping configuration to prevent
possible data loss. For more information, see "Drive bay mapping for the HPE Apollo r2800Chassis."
To remove the component:
Procedure
1. Power down the system.
2. Disconnect all peripheral cables from the nodes and chassis.
3. Remove all nodes from the chassis.
4. If installed, remove the security bezel.
5. Remove all drives.
6. If installed, remove the RCM module.
7. Remove all power supplies.
8. Remove the chassis from the rack.
To replace the component:
1.Remove the Smart Storage Battery and fan modules from the failed chassis:
a. Remove the access panel.
b. If installed, remove the HPE Smart Storage Battery.
c. Remove all fan modules.
2.Install the Smart Storage Battery and fan modules into the new chassis:
a. Remove the access panel.
b. Install the HPE Smart Storage Battery into the chassis.
IMPORTANT:
Ensure that the battery cable is connected to the correct connector. For detailed cabling
information, see "HPE Smart Storage Battery cabling."
Chassis assembly61
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c. Install all fan modules and connect the fan cables to the power connectors.
3.Install the access panel.
WARNING:
Always use at least two people to lift the chassis into the rack. If the chassis is being loaded into
the rack above chest level, a third person must assist with aligning the chassis with the rails while
the other two people support the weight of the chassis .
WARNING:
The chassis is very heavy. To reduce the risk of personal injury or damage to the equipment:
•Observe local occupational health and safety requirements and guidelines for manual material
handling.
•Remove all installed components from the chassis before installing or moving the chassis.
•Use caution and get help to lift and stabilize the chassis during installation or removal, especially
when the chassis is not fastened to the rack.
WARNING:
To avoid risk of personal injury or damage to the equipment, do not stack anything on top of railmounted equipment or use it as a work surface when extended from the rack.
CAUTION:
Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the
heaviest item first, and continue to populate the rack from the bottom to the top.
4.Install the chassis into the rack and tighten the thumbscrews.
5.Install all power supplies.
6.If removed, install the RCM module.
7.Install all drives.
8.If removed, install the security bezel.
9.Install all nodes into the chassis.
10. Connect all peripheral cables to the nodes.
11. Power up the nodes.
62Removal and replacement procedures
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Power distribution board (PDB)
CAUTION:
If replacing the power distribution board in the Apollo r2800 Chassis, verify the original drive bay
mapping configuration to prevent possible data loss. For more information, see "Drive bay mapping forthe HPE Apollo r2800 Chassis."
To remove the component:
1.Power down the system.
2.Disconnect all peripheral cables from the nodes and chassis.
3.Remove all nodes from the chassis.
4.If installed, remove the security bezel.
5.Remove all drives.
6.If installed, remove the RCM module.
7.Remove all power supplies.
8.Remove the chassis from the rack.
9.Remove the access panel.
10. If Smart Storage Battery is installed, slightly pull up the battery holder from the chassis to access the
battery cable connection underneath it, and then disconnect the Smart Storage Battery cable.
11. Remove the PDB cover.
12. Disconnect all cables from the PDB.
13. Disconnect the PDB pass-through cable from the pass-through board.
14. Remove the chassis PDB assembly.
15. Remove the PDB pass-through board assembly.
a. Use a pair of thin-nose pliers to firmly grasp the cap nuts on the bottom of the PDB.
b. Remove the screws with a T-20 Torx screwdriver.
c. Remove the PDB pass-through board assembly from the PDB.
Power distribution board (PDB)63
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16. Using a T-15 Torx screwdriver, remove the RPS link board assembly.
To replace the component, reverse the removal procedure.
Drive bay mapping for the HPE Apollo r2800 Chassis
The HPE Apollo r2800 Chassis, featuring the storage expander backplane, supports the flexibility to assign
drive bays to specific server nodes. System administrators with the Integrated Lights Out (iLO) administrator
login credentials may provide and execute iLO XML commands or scripts to change the association of drive
bays to server node numbers.
Drive bay mapping configuration changes may be made from any server node and take effect after all server
nodes in the HPE Apollo r2800 Chassis are turned off and the Chassis firmware is able to reset the storage
expander backplane. All nodes must remain powered off for at least 5 seconds after executing the
configuration changes. The server nodes may be remotely restarted through the iLO remote interface, or may
be locally restarted by pressing the power button for each node.
This feature requires the following minimum firmware versions:
64 Drive bay mapping for the HPE Apollo r2800 Chassis
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•Apollo 2000 System Chassis firmware version 1.4.0 or later
•Storage Expander firmware version 1.0 or later
•iLO firmware version 2.10 or later
Factory default configuration
The factory default configuration evenly distributes the 24 SFF drive bays in the HPE Apollo r2800 Chassis.
Six drive bays are allocated to each 1U node.
•Node 1: drive bays 1 through 6
•Node 2: drive bays 7 through 12
•Node 3: drive bays 13 through 18
•Node 4: drive bays 19 through 24
Twelve drive bays are allocated to each 2U node.
•Node 1: drive bays 1 through 12
•Node 3: drive bays 13 through 24
For node numbering, see "Chassis rear panel components."
For drive bay numbering, see "HPE Apollo r2800 Chassis drive bay numbering."
Mapping drive bays
CAUTION:
Before mapping any drive bays, note the current configuration. Any changes to the drive bay mapping
configuration where there are any drives set up in a Smart Array RAID configuration could cause data
loss.
IMPORTANT:
The HPE Apollo r2800 Chassis does not support nodes using the HPE Dynamic Smart Array B140i
Controller or the HPE P840 Smart Array Controller. Hewlett Packard Enterprise recommends installing
an HPE H240 Host Bus Adapter or HPE P440 Smart Array Controller.
For detailed information and examples on drive bay mapping configuration changes in the HPE Apollo r2800
Chassis, see the HPE iLO 4 Scripting and Command Line Guide on the Hewlett Packard Enterprisewebsite.
To map drives in the HPE Apollo r2800 Chassis:
1. Determine which drive bays to map to each node.
2. Using Integrated Lights Out (iLO) administrator login credentials, use a script that includes the
READ_BACKPLANE_INFO command to get the current mapping information from the HPE Apollo r2800
Chassis.
3. Build an XML script to map the drive bays.
4. Using a script that includes the READ_ZONE_TABLE command, verify the changes to the zone table. The
drives can also be labeled to clearly show the drive bay mapping configuration.
5. Power down the nodes.
IMPORTANT:
All nodes must remain powered off for at least 5 seconds after executing the configuration changes.
6. Power up the nodes.
Factory default configuration65
Page 66
PDB pass-through board
To remove the component:
1.Power down the system.
2.Disconnect all peripheral cables from the nodes and chassis.
3.Remove all nodes from the chassis.
4.If installed, remove the security bezel.
5.Remove all drives.
6.If installed, remove the RCM module.
7.Remove all power supplies.
8.Remove the chassis from the rack.
9.Remove the access panel.
10. If Smart Storage Battery is installed, slightly pull up the battery holder from the chassis to access the
battery cable connection underneath it, and then disconnect the Smart Storage Battery cable.
11. Remove the PDB cover.
12. Disconnect all cables from the PDB.
13. Disconnect the PDB pass-through cable from the pass-through board.
14. Remove the chassis PDB assembly.
15. Using a T-20 Torx screwdriver, remove the PDB pass-through board assembly from the bus bars.
66 PDB pass-through board
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16. Using a T-15 Torx screwdriver, remove the support bracket from the PDB pass-through board.
To replace the component, reverse the removal procedure.
RPS link board
1.Power down the system.
2.Disconnect all peripheral cables from the nodes and chassis.
3.Remove all nodes from the chassis.
4.If installed, remove the security bezel.
5.Remove all drives.
6.If installed, remove the RCM module.
7.Remove all power supplies.
8.Remove the chassis from the rack.
9.Remove the access panel.
10. If Smart Storage Battery is installed, slightly pull up the battery holder from the chassis to access the
battery cable connection underneath it, and then disconnect the Smart Storage Battery cable.
RPS link board67
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11. Remove the PDB cover.
12. Disconnect all cables from the PDB.
13. Disconnect the PDB pass-through cable from the pass-through board.
14. Remove the chassis PDB assembly.
15. Using a T-15 Torx screwdriver, remove the RPS link board assembly.
16. Remove the support bracket from the RPS link board.
68Removal and replacement procedures
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To replace the component, reverse the removal procedure.
RCM 2.0 cable
To remove the component:
1.Power down the system.
2.Disconnect all peripheral cables from the nodes and chassis.
3.Remove all nodes from the chassis.
4.If installed, remove the security bezel.
5.Remove all drives.
6.If installed, remove the RCM module.
7.Remove all power supplies.
8.Remove the chassis from the rack.
9.Remove the access panel.
10. If Smart Storage Battery is installed, slightly pull up the battery holder from the chassis to access the
battery cable connection underneath it, and then disconnect the Smart Storage Battery cable.
11. Remove the PDB cover.
RCM 2.0 cable69
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12. Disconnect all cables from the PDB.
13. Disconnect the PDB pass-through cable from the pass-through board.
14. Remove the chassis PDB assembly.
15. Remove the two screws from the bottom of the chassis.
16. Remove the RCM 2.0 cable.
To replace the component, reverse the removal procedure.
Drive backplane
To remove the component:
1.Power down the system.
2.Disconnect all peripheral cables from the nodes and chassis.
3.Remove all nodes from the chassis.
4.If installed, remove the security bezel.
5.Remove all drives.
6.If installed, remove the RCM module.
7.Remove all power supplies.
8.Remove the chassis from the rack.
9.Remove the access panel.
10. If Smart Storage Battery is installed, slightly pull up the battery holder from the chassis to access the
battery cable connection underneath it, and then disconnect the Smart Storage Battery cable.
70 Drive backplane
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11. Remove the PDB cover.
12. Disconnect all cables from the PDB.
13. Disconnect the PDB pass-through cable from the pass-through board.
14. Remove the chassis PDB assembly.
15. Remove all fan modules.
16. Remove the fan cages.
17. If replacing the storage expander backplane in the Apollo r2800 Chassis, remove the storage expander
card.
18. Disconnect all the cables from the drive backplane.
19. Remove the drive backplane.
•12 low-profile LFF drive backplane for Apollo r2200 Chassis
•24 SFF drive backplane for Apollo r2600 Chassis
Removal and replacement procedures71
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•Storage expander backplane (24 SFF drive backplane for Apollo r2800 Chassis)
To replace the component, reverse the removal procedure.
Storage expander card (HPE Apollo r2800 Chassis only)
To remove the component:
1.Power down the system.
2.Disconnect all peripheral cables from the nodes and chassis.
3.Remove all nodes from the chassis.
4.If installed, remove the security bezel.
5.Remove all drives.
6.If installed, remove the RCM module.
7.Remove all power supplies.
8.Remove the chassis from the rack.
9.Remove the access panel.
10. If Smart Storage Battery is installed, slightly pull up the battery holder from the chassis to access the
battery cable connection underneath it, and then disconnect the Smart Storage Battery cable.
72 Storage expander card (HPE Apollo r2800 Chassis only)
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11. Remove the PDB cover.
12. Disconnect all cables from the PDB.
13. Disconnect the PDB pass-through cable from the pass-through board.
14. Remove the chassis PDB assembly.
15. Remove all fan modules.
16. Remove the fan cages.
17. Disconnect all cables from the storage expander card.
18. Remove the r2800 storage expander card.
To replace the component, reverse the removal procedure.
Fan module
About this task
To remove the component:
Fan module73
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Procedure
1.Power down the system.
2.Disconnect all peripheral cables from the nodes and chassis.
3.Remove all nodes from the chassis.
4.If installed, remove the security bezel.
5.Remove all drives.
6.If installed, remove the RCM module.
7.Remove all power supplies.
8.Remove the chassis from the rack.
9.Remove the access panel.
10. Disconnect the cable from the fan cage.
11. Remove the fan module.
To replace the component, reverse the removal procedure.
74Removal and replacement procedures
Page 75
HPE Smart Storage Battery
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
To prevent damage to electrical components, take the appropriate anti-static precautions before
beginning any installation, removal, or replacement procedure. Improper grounding can cause
electrostatic discharge.
To remove the component:
1.Power down the system.
2.Disconnect all peripheral cables from the nodes and chassis.
3.Remove all nodes from the chassis.
4.If installed, remove the security bezel.
5.Remove all drives.
6.If installed, remove the RCM module.
7.Remove all power supplies.
8.Loosen the thumbscrews and extend the chassis from the rack.
9.Remove the chassis from the rack.
10. Remove the access panel.
11. Slightly pull up the battery holder from the chassis to access the battery cable connection underneath it,
and then disconnect the HPE Smart Storage Battery cable.
12. Remove the Smart Storage Battery from its holder.
HPE Smart Storage Battery75
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To replace the component, reverse the removal procedure.
RCM module
Observe the following rules and limitations when installing an RCM module:
•If a dedicated iLO management port module is installed in a node, the node cannot be accessed through
the RCM module.
•If a dedicated iLO management port module is installed in a node, the node can only connect to a network
through the dedicated iLO management port module.
•If using the RCM module iLO ports or the dedicated iLO management port module to connect to a
network, the network must operate at a speed of 1 Gb/s. The server cannot connect to the network if the
network is operating at a speed of 10/100 Mb/s or 10 Gb/s.
•Use either the HPE APM port or an iLO port to connect to a network. Having both ports connected at the
same time results in a loopback condition.
•Do not connect both iLO ports to the network at the same time. Only one iLO port can be connected to the
network, while the other iLO port can be used only as a connection to a second enclosure. Having both
ports connected at the same time results in a loopback condition.
To remove the component:
1. Power down all nodes.
2. Access the product rear panel.
3. Disconnect all cables from the RCM module.
4. Remove the RCM module.
76 RCM module
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RCM 2.0 to 1.0 adapter cable
To remove the component:
Power down the system.
1.
2. Disconnect the RCM 2.0 to 1.0 adapter cable from APM.
3. Disconnect the RCM 2.0 to 1.0 adapter cable from the RCM module.
To replace the component, reverse the removal procedure.
Hot-plug drive
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
To remove the component:
RCM 2.0 to 1.0 adapter cable77
Page 78
1. Back up all node data on the drive.
2. Determine the status of the drive from the hot-plug drive LED definitions.
3. Remove the hot-plug drive.
•SFF HPE SmartDrive
•Low-profile LFF hot-plug drive
To replace the component, reverse the removal procedure.
Bezel ear
To remove the component:
1.Power down the system.
2.Disconnect all peripheral cables from the nodes and chassis.
3.Remove all nodes from the chassis.
4.If installed, remove the security bezel.
5.Remove all drives.
6.If installed, remove the RCM module.
7.Remove all power supplies.
8.Remove the chassis from the rack.
9.Remove the access panel.
10. Remove all fan modules.
11. Remove the fan cages.
12. Remove the front I/O cable cover.
•Right front I/O cable cover
78 Bezel ear
Page 79
•Left front I/O cable cover
13. Disconnect the front I/O cable from the drive backplane.
14. Remove the bezel ear.
•Right bezel ear
Removal and replacement procedures79
Page 80
•Left bezel ear
15. Disconnect the front I/O cable from the bezel ear.
To replace the component, reverse the removal procedure.
FBWC module
About this task
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
In systems that use external data storage, be sure that the server is the first unit to be powered down
and the last to be powered back up. Taking this precaution ensures that the system does not
erroneously mark the drives as failed when the server is powered up.
80 FBWC module
Page 81
To remove the component:
Procedure
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis .
4. Remove the PCI riser cage assembly.
5. If necessary for easier access to the cache module connector and/or removal of an air scoop, remove the
6. If the cache module is covered by an air scoop, remove the air scoop.
7. Disconnect the cache module backup power cable from the cache module.
CAUTION:
To prevent damage to electrical components, take the appropriate anti-static precautions before
beginning any installation, removal, or replacement procedure. Improper grounding can cause
electrostatic discharge.
storage controller from the PCI riser cage or from the system board.
8. Remove the cache module.
To replace the component, reverse the removal procedure.
Removal and replacement procedures81
Page 82
Dedicated iLO management port module
Observe the following rules and limitations when installing an dedicated iLO management port module:
•If a dedicated iLO management port module is installed in a node, the node can only connect to a network
through the dedicated iLO management port module.
•If a dedicated iLO management port module is installed in a node, the node cannot be accessed through
the RCM module.
•If using the RCM module iLO ports or the dedicated iLO management port module to connect to a
network, the network must operate at a speed of 1 Gb/s. The server cannot connect to the network if the
network is operating at a speed of 10/100 Mb/s or 10 Gb/s.
To remove the component:
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the server node from the chassis.
4. Place the node on a flat, level surface.
5. Remove any installed PCI riser cage assemblies.
6. Remove all rear I/O blanks.
7. Remove the failed dedicated iLO management port card.
To replace the component, reverse the removal procedure.
Enabling the dedicated iLO management module
To enable the dedicated iLO management module:
1. During the server startup sequence after installing the module, press F9 in the POST screen.
The System Utilities screen appears.
2. Select System Configuration | iLO 4 Configuration Utility.
The iLO 4 Configuration Utility screen appears.
3. Select Network Options, and then press Enter.
The Network Options screen appears.
4. Set the Network Interface Adapter field to ON, and then press Enter.
5. Press F10 to save your changes.
82 Dedicated iLO management port module
Page 83
A message prompt to confirm the iLO settings reset appears.
6. Press Enter to reboot the iLO settings.
7. Press Esc until the main menu is displayed.
8. Select Reboot the System to exit the utility and resume the boot process.
The IP address of the enabled dedicated iLO connector appears on the POST screen on the subsequent
boot-up. Access the Network Options screen again to view this IP address for later reference.
Riser boards
About this task
To remove the component:
CAUTION:
To prevent damage to the server or expansion boards, power down the server and remove all AC power
cords before removing or installing the PCI riser board assembly.
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis .
4. Remove the PCI riser cage assembly.
5. In a three-slot riser cage assembly, remove the riser cage bracket from the three-slot riser cage
assembly.
6. Remove all expansion boards from the riser cage assembly.
•Remove Accelerator 1 from the FlexibleLOM 2U node riser cage assembly
•Remove Accelerator 2 from the three-slot riser cage assembly
•Remove Accelerator 1 from the three-slot riser cage assembly
7. Disconnect all cables from the riser board.
8. If replacing a riser board in a three-slot riser cage assembly, remove the PCIe transfer board.
9. Remove the failed riser board.
•PCIe x16 left riser board (Single-slot left PCI riser cage assembly)
•Three-slot GPU-direct with re-timer PCIe x16 2U node riser board
86Removal and replacement procedures
Page 87
To replace the component, reverse the removal procedure.
PCIe transfer board
About this task
To remove the component:
Procedure
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis .
4. Remove the three-slot PCI riser cage assembly.
5. In a three-slot riser cage assembly, remove the riser cage bracket from the three-slot riser cage
assembly.
6. Remove all expansion boards from the riser cage assembly.
•Remove Accelerator 1 from the FlexibleLOM 2U node riser cage assembly
•Remove Accelerator 2 from the three-slot riser cage assembly
•Remove Accelerator 1 from the three-slot riser cage assembly
7. Disconnect all cables from the riser board.
8. Remove the PCIe transfer board.
PCIe transfer board87
Page 88
To replace the component, reverse the removal procedure.
M.2 SATA SSD enablement board
To remove the component:
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis .
4. In a 2U node, do one of the following:
•Remove the three-slot PCI riser cage assembly.
•Remove the FlexibleLOM 2U node PCI riser cage assembly.
5. Do one of the following:
•Remove the single-slot left PCI riser cage assembly.
•Remove the single-slot 2U node PCI riser cage assembly.
6. If installed, remove the storage controller.
7. Disconnect all cables from the riser board.
8. Loosen the T-15 screw and remove the enablement board from the PCI riser cage assembly.
•Single-slot left PCI riser cage assembly
88 M.2 SATA SSD enablement board
Page 89
•Single-slot 2U node PCI riser cage assembly
9. Loosen the T-10 screw and remove the M.2 SATA SSD cards from the failed enablement board.
•Remove the first M.2 SATA SSD card
Removal and replacement procedures89
Page 90
•Remove the second M.2 SATA SSD card
To replace the component, reverse the removal procedure.
Heatsink
90 Heatsink
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
To avoid damage to the processor and system board, only authorized personnel should attempt to
replace or install the processor in this node .
CAUTION:
To prevent possible node malfunction and damage to the equipment, multiprocessor configurations must
contain processors with the same part number.
Page 91
CAUTION:
The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed
from the processor after it has been installed.
IMPORTANT:
Processor socket 1 must be populated at all times or the node does not function.
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis .
4. Place the node on a flat, level surface.
5. In a 2U node, do one of the following:
•Remove the three-slot PCI riser cage assembly.
•Remove the FlexibleLOM 2U node PCI riser cage assembly.
6. Remove the air baffle.
7. Remove the heatsink.
To replace the component:
1. Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to evaporate
before continuing.
2. Remove the thermal interface protective cover from the heatsink.
Removal and replacement procedures91
Page 92
CAUTION:
Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern).
3. Install the heatsink:
a. Position the heatsink on the processor backplate.
b. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws.
c. Finish the installation by completely tightening the screws in the same sequence.
4. Install the air baffle.
5. Install any removed PCI riser cage assemblies.
6. Install the node into the chassis.
7. Connect all peripheral cables to the node .
8. Power up the node .
92Removal and replacement procedures
Page 93
Processor
About this task
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
To avoid damage to the processor and system board, only authorized personnel should attempt to
replace or install the processor in this node .
CAUTION:
To prevent possible node malfunction and damage to the equipment, multiprocessor configurations must
contain processors with the same part number.
CAUTION:
To prevent possible node overheating, always populate processor socket 2 with a processor and a
heatsink or a processor socket cover and a heatsink blank.
CAUTION:
To prevent damage to electrical components, take the appropriate anti-static precautions before
beginning any installation, removal, or replacement procedure. Improper grounding can cause
electrostatic discharge.
To remove the component:
Procedure
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis .
4. Place the node on a flat, level surface.
5. In a 2U node, do one of the following:
6. Remove the air baffle.
7. Remove the heatsink.
8. Open each of the processor locking levers in the order indicated, and then open the processor retaining
IMPORTANT:
If installing a processor with a faster speed, update the system ROM before installing the processor.
IMPORTANT:
Processor socket 1 must be populated at all times or the node does not function.
Remove the three-slot PCI riser cage assembly.
•
•Remove the FlexibleLOM 2U node PCI riser cage assembly.
bracket.
Processor93
Page 94
CAUTION:
THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid
damage to the system board, do not touch the processor or the processor socket contacts.
9. Remove the processor from the processor retaining bracket.
To replace the component:
1.Install the processor. Verify that the processor is fully seated in the processor retaining bracket by
visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE
SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
94Removal and replacement procedures
Page 95
CAUTION:
THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid
damage to the system board, do not touch the processor or the processor socket contacts.
CAUTION:
Do not press down on the processor. Pressing down on the processor might damage the processor
socket and the system board. Press only in the area indicated on the processor retaining bracket.
2.Close the processor retaining bracket. When the processor is installed properly inside the processor
retaining bracket, the processor retaining bracket clears the flange on the front of the socket.
3.Press and hold the processor retaining bracket in place, and then close each processor locking lever.
Press only in the area indicated on the processor retaining bracket.
4.Remove the thermal interface protective cover from the heatsink.
Removal and replacement procedures95
Page 96
5.Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate
before continuing.
6.Apply all the grease to the top of the processor in one of the following patterns to ensure even
distribution.
7.Install the heatsink:
a. Position the heatsink on the processor backplate.
b. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws.
c. Finish the installation by completely tightening the screws in the same sequence.
96Removal and replacement procedures
Page 97
8.Install the air baffle.
9.Install any removed PCI riser cage assemblies.
10. Install the node into the chassis.
11. Connect all peripheral cables to the node .
12. Power up the node .
Accelerators
Accelerator population rules
Observe the following population rules when installing an accelerator in the node:
•The FlexibleLOM 2U node riser cage assembly supports one accelerator option. Install the accelerator into
slot 2.
•A three-slot riser cage assembly supports a maximum of two accelerators.
◦If installing a single NVIDIA GRID K2 RAF GPU, NVIDIA Tesla K80 GPU, NVIDIA Tesla M60 GPU,
NVIDIA Tesla M40 GPU, NVIDIA Tesla P40 GPU, or NVIDIA Tesla P100 GPU, install it into slot 3 and
leave slot 4 empty.
◦For all other accelerator models, and to ensure proper thermal cooling, populate both slot 3 and slot 4
with accelerators.
◦The mixing of different accelerator models is not supported.
•If installing an NVIDIA Tesla P100 GPU or NVIDIA Tesla P40 GPU, note the following guidelines and
limitations:
◦The HPE Apollo r2800 Chassis does not support server nodes installed with NVIDIA Tesla P100 GPUs.
◦If NVIDIA Tesla P40 GPUs are installed in the server node, and the server node is installed in the HPE
Apollo r2200 Chassis, the inlet ambient temperature must be maintained at or below 30°C (86°F).
◦If NVIDIA Tesla P40 GPUs are installed in the server node, and the server node is installed in the HPE
Apollo r2600 Chassis or HPE Apollo r2800 Chassis, the inlet ambient temperature must be maintained
at or below 25°C (77°F).
◦If NVIDIA Tesla P100 GPUs are installed in the server node, and the server node is installed in the HPE
Apollo r2200 Chassis, the inlet ambient temperature must be maintained at or below 24°C (75.2°F).
Accelerators97
Page 98
◦If NVIDIA Tesla P100 GPUs are installed in the server node, and the server node is installed in the HPE
Apollo r2600 Chassis, the inlet ambient temperature must be maintained at or below 20°C (68°F).
◦To ensure proper thermal cooling when NVIDIA Tesla P40 or NVIDIA Tesla P100 GPUs are installed in
the server node, bezel blanks must be installed in specific drive bays. For more information on
supported drive configurations, see the server user guide on the Hewlett Packard Enterprise website.
For more information on the riser board slot specifications, see "PCIe riser board slot definitions."
Supported riser cage assemblies and accelerator power cables
Dual accelerator configurations only. If installing this accelerator model, populate both slot 3 and slot 4 with
2
Both 825634-001 and 825635-001
are required
accelerators to ensure proper thermal cooling.
2
The riser cage supports both single and dual accelerator configurations for this accelerator model. If
installing a single accelerator, install it into slot 3 and leave slot 4 empty.
Dual accelerator configurations only. If installing this accelerator model, populate both slot 3 and slot 4 with
accelerators to ensure proper thermal cooling.
98 Supported riser cage assemblies and accelerator power cables
Dual accelerator configurations only. If installing this accelerator model, populate both slot 3 and slot 4 with
1
Both 825634-001 and 825635-001
2
are required
Both 826636-001 and 825637-001
2
are required
805206-001 required for each
accelerator
Not supported
accelerators to ensure proper thermal cooling.
2
The riser cage supports both single and dual accelerator configurations for this accelerator model. If
installing a single accelerator, install it into slot 3 and leave slot 4 empty.
Dual accelerator configurations only. If installing this accelerator model, populate both slot 3 and slot 4 with
accelerators to ensure proper thermal cooling.
Three-slot GPU-direct with re-timer PCI riser cage assembly (PN 827353-B21)
Dual accelerator configurations only. If installing this accelerator model, populate both slot 3 and slot 4 with
2
accelerators to ensure proper thermal cooling.
2
The riser cage supports both single and dual accelerator configurations for this accelerator model. If
installing a single accelerator, install it into slot 3 and leave slot 4 empty.
For more information, see "Accelerator cabling."
Replacing Accelerator 1 in the FlexibleLOM 2U node riser cage assembly
About this task
To remove the component:
Replacing Accelerator 1 in the FlexibleLOM 2U node riser cage assembly99
Page 100
Procedure
1. Power down the node .
2. Disconnect all peripheral cables from the node .
3. Remove the node from the chassis .
4. Place the node on a flat, level surface.
5. Remove the FlexibleLOM 2U node riser cage assembly.
6. Disconnect the accelerator power cable from the bayonet board.
7. Disconnect the accelerator power cable from Accelerator 1.
8. Remove Accelerator 1 from the FlexibleLOM 2U node riser cage assembly.
9. If replacing a NVIDIA Tesla K40 GPU, remove the front support bracket. Keep this bracket and install it
onto the new K40 GPU.
To replace the component, reverse the removal procedure.
Replacing Accelerator 1 in a three-slot riser cage assembly
About this task
Procedure
1.Power down the node .
2.Disconnect all peripheral cables from the node .
3.Remove the node from the chassis .
4.Place the node on a flat, level surface.
5.Remove the three-slot riser cage assembly.
6.Disconnect the accelerator power cable from the bayonet board.
7.Remove the riser cage bracket from the three-slot riser cage assembly.
8.Disconnect all cables from the accelerators.
9.Remove Accelerator 2 from the three-slot riser cage assembly.
10. Remove Accelerator 1 from the three-slot riser cage assembly.
To replace the component:
1. If replacing a NVIDIA Tesla K40 GPU, remove the front support bracket. Keep this bracket and install it
onto the new K40 GPU.
100 Replacing Accelerator 1 in a three-slot riser cage assembly
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