HP AlphaServer 300 User Manual

AlphaServer 300 User’s Guide

Order Number: EK-AS300-UG. A01

Digital Equipment Corporation Maynard, Massachusetts

November 1996

The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation.

Digital Equipment Corporation assumes no responsibility for any errors that might appear in this document.

The software, if any, described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license. No responsibility is assumed for the use or reliability of software or equipment that is not supplied by Digital Equipment Corporation or its affiliated companies.

Restricted Rights: Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.

The following are trademarks of Digital Equipment Corporation:

AlphaGeneration, AlphaServer, DEC, Digital, OpenVMS, ThinWire, and the DIGITAL logo.

The following are third-party trademarks:

Microsoft and Windows NT are registered trademarks of Microsoft Corporation.

UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Ltd.

All other trademarks or registered trademarks are the property of their respective holders.

FCC Information - Class B

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

Any changes or modifications made to this equipment may void the user's authority to operate this equipment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•

The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing

Office, Washington, D.C., 20402. Stock No. 004-00398-5.

All external cables connecting to this basic unit need to be shielded. For cables connecting to option boards, see the option manual or installation instructions.

This digital apparatus does not exceed the Class B limits for radio noise emissions set out in the radio interference regulations of the Canadian Department of Communications.

Acoustics - Preliminary Declared Values per ISO 9296 and ISO 7779. 1B=10dBA

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help

Sound Power Level

, B

WAd

Idle Operate

4.8 4.9 39 40

Sound Pressure Level

, dBA

pAm (operator position) Idle Operate

Table of Contents

Preface

1 System Overview

Introduction...........................................................................................................................1-1

Motherboard..........................................................................................................................1-1

PCI Architecture ...................................................................................................................1-2

System Front View................................................................................................................ 1-3

System Rear View................................................................................................................. 1-4

Security Features................................................................................................................... 1-5

Chassis Lock ...........................................................................................................1-5

Security Loop..........................................................................................................1-5

Passwords................................................................................................................1-5

2 Getting Started

Introduction..........................................................................................................................2-1

Before Starting Your System................................................................................................2-2

Identifying the Correct AC Power Cord......................................................................... 2-3

Installing Your System.........................................................................................................2-4

Connecting System Parts...............................................................................................2-5

Console Terminals.........................................................................................................2-7

Serial Port Connectors...................................................................................................2-7

Network Connection...................................................................................................... 2-7

Installing the Operating System.....................................................................................2-8

Digital UNIX and OpenVMS.................................................................................. 2-8

Microsoft Windows NT Server...............................................................................2-8

Starting Your System ........................................................................................................... 2-9

Turning Off Your System................................................................................................... 2-10

3 Console Commands

Introduction ......................................................................................................................... 3-1

ARC Console....................................................................................................................... 3-2

ARC Menus .................................................................................................................. 3-2

Boot Menu Functions: ............................................................................................ 3-2

Supplementary Menu Functions: ............................................................................ 3-2

Setup Menu Functions:........................................................................................... 3-2

Booting the System ....................................................................................................... 3-3

Boot "boot selection identifier"............................................................................... 3-3

Boot an Alternate Operating System....................................................................... 3-3

Manage Boot Selection Menu................................................................................. 3-3

Setup Autoboot....................................................................................................... 3-4

Display Hardware Configuration................................................................................... 3-4

Setting System Parameters ............................................................................................ 3-6

Set Default Environment Variables......................................................................... 3-6

Set Default Configuration....................................................................................... 3-6

Other Menu Functions................................................................................................... 3-7

Install New Firmware............................................................................................. 3-7

Install Windows NT from CD-ROM....................................................................... 3-7

Switching from ARC to SRM Console ................................................................... 3-7

SRM Console....................................................................................................................... 3-8

SRM Console Conventions............................................................................................ 3-8

SRM Console Special Characters .................................................................................. 3-9

Boot Command........................................................................................................... 3-10

Boot Command Examples.................................................................................... 3-11

Show Command.......................................................................................................... 3-12

Show Command Examples................................................................................... 3-13

Set Command.............................................................................................................. 3-16

Set Command Examples....................................................................................... 3-16

Switching from SRM to ARC console .................................................................. 3-17

ISA Configuration Utilities.......................................................................................... 3-17

ICONFIG Utility .................................................................................................. 3-17

Using the Built-in ICONFIG Scripts............................................................ 3-18

Adding Options Manually ........................................................................... 3-18

ISACFG Utility........................................................................................................... 3-20

Command Format................................................................................................. 3-20

Adding ISA Options to OpenVMS and Digital UNIX Systems ............................. 3-22

ISACFG Command Examples.............................................................................. 3-23

4 Installing System Options

Introduction..........................................................................................................................4-1

Removing the Top Cover ..................................................................................................... 4-2

System Unit Components.....................................................................................................4-4

Motherboard.........................................................................................................................4-6

Installing Additional System Memory..................................................................................4-7

Adding Memory Modules.....................................................................................................4-8

Installing Expansion Boards............................................................................................... 4-10

General Information on Installing Drives............................................................................ 4-12

SCSI Bus Length......................................................................................................... 4-12

Internal SCSI Termination........................................................................................... 4-12

External SCSI Termination.......................................................................................... 4-13

Cable Layout............................................................................................................... 4-13

Installing Storage Options in the Drive Bracket.................................................................. 4-17

Storage Bay........................................................................................................................ 4-22

Replacing the Battery.........................................................................................................4-26

Replacing the System Cover............................................................................................... 4-27

Connecting External Options.............................................................................................. 4-29

Cabling for a Printer or Other Parallel Device ............................................................. 4-29

External SCSI Options................................................................................................. 4-29

5 Troubleshooting

Introduction..........................................................................................................................5-1

Initial Troubleshooting.........................................................................................................5-1

Equipment Log.....................................................................................................................5-2

General Troubleshooting...................................................................................................... 5-2

Error Beep Codes................................................................................................................. 5-9

Diagnostic LEDs................................................................................................................ 5-10

Location of the LEDs .................................................................................................. 5-10

Interpreting the LED Indicator Values......................................................................... 5-10

A Technical Specifications

Introduction..........................................................................................................................A–1

System Specifications...........................................................................................................A–2

Power Supply and Input Power Requirements ......................................................................A–4

Motherboard Jumpers...........................................................................................................A–4

B Updating System Firmware

Introduction..........................................................................................................................B–1

vii

Location of Firmware Updates.............................................................................................B–1

Updating the Console Firmware...........................................................................................B–2

Using the Flash Update Utility from the SRM Console..................................................B–3

Using the Flash Update Utility from the ARC Console .................................................. B–5

Updating PCI Option Firmware............................................................................................B–5

PCI Firmware Update Procedure...................................................................................B–5

C Starting an Operating System Installation

Introduction ........................................................................................................................C–1

Starting a Windows NT Installation ....................................................................................C–2

Starting a Digital UNIX Installation....................................................................................C–5

Starting an OpenVMS Installation....................................................................................... C–6

D Equipment Log

Introduction ......................................................................................................................... D–1

Equipment Log ....................................................................................................................D–1

Index

viii

Welcome to the AlphaServer 300 System

This guide introduces the AlphaServer 300 system.

Use the information here to start, use, update, troubleshoot, and configure your

AlphaServer 300 system. You can also find general information on the system

components, technical specifications, and console commands.

Audience

If you are operating, configuring, or adding options to the AlphaServer 300 system, the

information included here is helpful to you.

Preface

Organization of the Information

This information for users covers the following topics (see the Table of Contents for a detailed listing):

• Chapter 1, System Overview. Motherboard, keyboard, system controls, indicators,

ports, and connections.

• Chapter 2, Getting Started. Installing, starting, restarting, and turning off the system.

• Chapter 3, Console Commands. Basic commands for ARC and SRM consoles.

• Chapter 4, Installing System Options. Installing hard disk, compact disc, and tape

drives, memory, option cards, printer cable, and external SCSI cable.

• Chapter 5, Troubleshooting. Possible causes and actions to solve problems.

• Appendix A, Technical Specifications.

• Appendix B, Updating System Firmware.

• Appendix C, Starting an Operating System Installation.

• Appendix D, Equipment Log.

Conventions

This guide uses the following conventions:

Convention Example Description

c:\windows

[Enter] Square brackets surrounding text represent a key on the

[Ctrl]+[R] A plus sign indicates that you press both the keys shown at

auto_action

)

Monospaced text indicates file names, path names, directories, or screen text. Each operating system has its own specific syntax.

keyboard.

the same time. Italic text indicates environment variables. Italic is also

occasionally used for emphasis. A pointing hand indicates a reference to additional

information.

Abbreviations

This guide uses the following abbreviations:

Abbreviation Meaning

ARC Advanced RISC Computing (the Windows NT Console).

CD Compact disc.

CD-ROM Compact disc read-only memory.

CPU Central processing unit.

DMA Direct memory access.

DRAM Dynamic random access memory.

DROM Diagnostic read only memory.

FDC Floppy disk controller.

flashROM Electrically erasable, rewriteable, nonvolatile memory.

GB A GB suffix to a numerical value indicates size in

IRQ Interrupt request.

ISA Industry-standard architecture.

Kb A Kb suffix to a numerical value indicates size in

KB A KB suffix to a numerical value indicates size in

LED Light-emitting diode.

Mb An Mb suffix to a numerical value indicates size in

MB A MB suffix to a numerical value indicates size in megabytes

MHz Megahertz.

MAU Media adapter unit.

ns Nanoseconds.

NVRAM Nonvolatile random access memory.

Digital UNIX Digital UNIX operating system.

PCI Peripheral component interconnect.

RISC Reduced instruction set computing.

ROM Read only memory.

gigabytes

(for example, 1 GB). A gigabyte equals 1,073,741,824 bytes.

kilobits

(for

example, 512 Kb). A kilobit equals 1024 bits.

kilobytes

(for example, 640 KB). A kilobyte equals 1024 bytes.

megabits

(for example, 10 Mb). A megabit equals 1,048,576 bits.

(for example, 550 MB). A megabyte equals 1,048,576 bytes.

(continued)

Abbreviation Meaning

SCSI Small computer system interface. SIMM Single in-line memory modules. SRM The Digital UNIX and OpenVMS console firmware. SROM Serial read only memory. VMS OpenVMS operating system.

Special Notices

This guide uses four kinds of notices to emphasize specific information.

________________________WARNING___________________________

A WARNING indicates the presence of a hazard that can cause personal injury.

____________________________________________________________

________________________CAUTION ___________________________

A CAUTION indicates the presence of a hazard that can cause damage to hardware or that might corrupt software.

____________________________________________________________

_________________________ NOTE_____________________________

A NOTE gives general information, such as compatibility with other products or pointers to other information.

____________________________________________________________

__________________________HINT _____________________________

A HINT includes suggestions to make your computing tasks easier.

____________________________________________________________

xii

Additional Information Resources

You may wish to consult the following information resource on your AlphaServer 300

system:

• AlphaServer 300 Installation Information (order number EK-AS300-IN) presents a

graphical overview of the AlphaServer 300 installation.

• AlphaServer 300 Service Information (order number AK-R2M9A-CA) provides

troubleshooting and removal and replacement procedures, presented as an on-line help file.

• On the Internet go to: http://www.digital.com/info/alphaserver/products.html where

you will find more information on Digital AlphaServer products.

Contact your distributor or Digital representative for other product-related information.

xiii

Introduction

This chapter describes the AlphaServer 300 system hardware components, including the

motherboard, PCI architecture, keyboard, front panel controls, rear panel connectors, and

security features.

Motherboard

Your AlphaServer 300 system uses a high-performance DECchip 21064A CPU (central

processing unit). System features include:

• 2 MB cache memory.

• Memory controller and data path that connects through a 128-bit wide data bus to

main memory and through a 128-bit wide data bus to second-level cache. The data is longword parity protected (each set of 32 bits has a parity bit).

• PCI bus adapter with a 32-bit wide multiplexed address/data bus.

• Floppy disk controller that supports a floppy drive and one additional CD drive.

• PCI-based embedded SCSI-2 controller that supports up to seven SCSI peripherals

such as hard disk drives, CD-ROM drive, and tape drives.

System Overview

• One slot for a PCI option, one slot for a PCI or ISA option, and one additional slot for

a half-size ISA option.

• Keyboard and mouse ports, two serial ports, and one enhanced bidirectional parallel

port.

• PCI based Ethernet adapter.

)

Refer to Appendix A, Technical Specifications, for additional information.

System Overview 1-1

PCI Architecture

Your system’s PCI architecture represents the latest advances in local bus technology. The AlphaServer 300 system PCI architecture delivers maximum performance by providing a wider data path, greater speed, and improved expandability. PCI removes various types of peripheral controllers from the slower ISA bus and connects them directly to a wider, faster data path. The result is faster data transfers for devices such as SCSI controllers and network interface cards—a critical advantage when you are running I/O-intensive software.

PCI local bus features include:

• Highest performance in the market today.

• Best expandability for high-performance peripheral devices.

• Support for multiple bus masters.

• 32-bit data transfer at 132 MB per second (peak).

• PCI-to-ISA bridge capability that allows you to use commonly available ISA options.

1-2 AlphaServer 300 User’s Guide

System Front View

Figure 1-1 is a front view of the system showing the location of the controls and indicators.

Table 1-1 describes these items.

1 2 3 6

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4895

Figure 1-1 Front Controls and Indicators

Table 1-1 Front Controls and Indicators

Figure

Legend Control or Indicator Function

1 Power indicator Lights when the system is on. 2 Disk activity indicator Lights when a hard disk drive is in use. 3 Reset button This button resets the system and causes the

self-test to run. See Appendix A, Technical Specifications, for directions on setting the

Reset jumper. 4 Floppy drive Location of 3.5-inch diskette drive. 5 Floppy eject button Push to eject the floppy disk. 6 Power on/off button Turns AC power on and off. 7 CD-ROM eject button Opens the CD loading drawer. 8 CD drive (optional) 5.25-inch half-size front-accessible drive

bay. 9 Hard drive (optional) 3.5-inch low-profile front-accessible hard

drive bay.

10 Louvered air intake Passageway for cooling air to enter the

system. (Do not block air intake.)

710

System Overview 1-3

System Rear View

Figure 1-2 shows the rear connectors and lock. Table 1-2 describes their functions.

6 7

1 2 3

15 14 13

Figure 1-2 Rear Connectors

Table 1-2 Rear Connectors

Figure Legend Connector Function

1 Voltage selector switch Allows you to set your system to work with 115 or

230 volts AC power. 2 Keyboard connector Use to connect a 101- or 102-key keyboard. 3 System (chassis) lock Locks top cover. 4 Twisted pair connector Connection to the embedded Ethernet controller . 5 ThinWire connector Connection to the embedded Ethernet controller . 6 ISA expansion slot Used for half-size ISA expansion options only. 7 PCI/ISA expansion slot Either a PCI or ISA option can use this slot. 8 PCI expansion slot Used for PCI expansion options. In this example,

a PCI graphics adapter is in the slot. 9 Security loop Attachment point for a padlock and security cable.

10 LED viewing ports Ports for viewing diagnostic LED indicators. 11 SCSI port Provides the interface between the system unit and

external SCSI devices.

1-4 AlphaServer 300 User’s Guide

Table 1-2 Rear Connectors (

Figure Legend Connector Function

12 Enhanced bidirectional

parallel port 13 Serial port connectors Connects serial devices. 14 Mouse connector Connects a PS/2-compatible mouse. 15 AC power connector Connects the system to AC power.

Security Features

Chassis Lock

To avoid theft of internal components, your AlphaServer 300 system comes with a chassis key lock, which is located on the back of your system box. When this lock is in the locked position, the system box cover cannot be removed. Store the key in a safe place.

Security Loop

The security loop discourages theft of your system unit. The loop is designed to be used with a padlock and secure cable.

Passwords

For additional security, most screen saver and pause screen displays can have password protection enabled.

continued

Connects an industry-standard parallel printer or other parallel device.

)

System Overview 1-5

Introduction

Your AlphaServer 300 system is a high-performance system that uses the latest microprocessor technology. This chapter describes how to install, turn on, boot, and turn off your AlphaServer 300 system. Figure 2-1 shows a typical AlphaServer 300 system.

Getting Started

Figure 2-1 AlphaServer 300 System

MLO-011053

Getting Started 2-1

Before Starting Your System

Before starting your system, perform the following steps:

1. Read and understand the information supplied with your system.

2. Select a well-ventilated site near a grounded power outlet and away from sources of excessive heat. The site should also be isolated from electric noise (for example, spikes, sags, and surges) produced by devices such as air conditioners, large fans, radios, and televisions.

3. Save all shipping containers and packing material for repackaging or moving the system later.

_________________________NOTES ____________________________

1. Do not install optional hardware or application software until you have started your system and verified that the base system is working correctly.

2. On systems that have preloaded software, a label attached to the system unit informs you that licensed software has been installed. Carefully review the software license agreement shipped with your system.

____________________________________________________________

________________________WARNING___________________________

When unpacking and moving system components, be aware that some components (such as the system unit or monitor) may be too heavy for you to safely lift alone. If you are doubtful about whether you can lift these items alone, please get assistance.

____________________________________________________________

2-2 AlphaServer 300 User’s Guide

Identifying the Correct AC Power Cord

A country specific detachable power supply cord will be provided or specified for your AlphaServer 300 system. As there are variations from one country to another, and systems may be moved, please inspect your power cord to ensure it is the correct one for your country or region. If you are not sure that the supplied AC power cord is correct, contact your authorized Digital service representative before you use it.

________________________WARNING __________________________

Do not attempt to modify or use an external 115-volt AC power cord for 230-volt AC input power. Modifying the power cord can cause personal injury and severe equipment damage.

____________________________________________________________

Power cords for AlphaServer 300 systems must meet the following criteria:

• Within the U.S. and Canada, this cord set will be Listed, Certified*, SVT, #18AWG,

3-conductor, grounding type, rated minimum 125V, 10A.

• In other countries, this cord set will be <HAR>, minimum 1.0mm

250V, 6A, with plugcap appropriate for the country where used.

, rated minimum

Getting Started 2-3

Installing Your System

The AlphaServer 300 Installation Information accompanying your system shows the steps to follow when installing your system.

_______________________ CAUTIONS __________________________

1. To ensure that your system is properly cooled, make sure that air can freely flow into the front and out of the rear of the system unit.

2. The system is designed to be placed horizontally on a desktop. Do not use a stand or rack that would hold the system on its side.

____________________________________________________________

Check to make sure that you received all your system components. (See Appendix D, Equipment Log, to list your equipment.) If something is missing, please contact your distributor or Digital representative.

Position your system so that air can flow freely to and from the vents, as shown in Figure 2-2.

Figure 2-2 System Airflow

2-4 AlphaServer 300 User’s Guide

MLO-011125

Connecting System Parts

To connect the components of your AlphaServer 300 system, perform the following steps:

1. Confirm that the voltage selector switch matches your local voltage (either 115 volts or 230 volts), as Figure 2-3 shows.

115V

230V

Figure 2-3 Voltage Selector Switch

________________________ CAUTION___________________________

Improper voltage selection can damage the system's power supply.

____________________________________________________________

2. Ensure that the power switch is in the off (out) position. Refer to your system's Installation Information for a view of the positions of this switch.

3. Connect the mouse, keyboard, video cable, and power cords to the system components, as Figure 2-4 shows.

Getting Started 2-5

Figure 2-4 Connecting Cables and Power Cords

4. If you have an external SCSI device or SCSI storage box, connect the SCSI cable to the SCSI port on the rear of the system. See the SCSI termination section in Chapter

2-6 AlphaServer 300 User’s Guide

Console Terminals

The AlphaServer 300 system supports two types of console terminals, a graphics terminal and a serial terminal. The console terminal is used to configure the system and boot the operating system. From the console terminal, you can issue commands to the system when the operating system is not running. If you are using the Windows NT operating system, a graphics terminal is required. If you are using either OpenVMS or Digital UNIX, the terminal may be graphics or serial.

• The graphics terminal attaches to the graphics adapter card on the back of the system.

(This terminal is shown on the right side of Figure 2-4.) The “console” environment variable should be set to “graphics.”

• The serial terminal attaches to the COM1 port on the back of the system. (This

terminal is shown at the bottom of Figure 2-4.) The “console” environment variable should be set to “serial.”

)

See Chapter 3, Console Commands, for more information on environment variables.

Serial Port Connectors

The serial port connectors consist of two 9-pin D-subminiature connectors. The baud rates supported by the system's serial ports are 50, 75, 110, 134.5, 150, 300, 600,

1200, 1800, 2000, 2400, 3600, 4800, 7200, 9600, 19200, 38400, and 57600 (56000 with approximately 3% error), and 115200.

)

Refer to your operating system documentation to confirm which baud rates are supported by your operating system.

Network Connection

Connect your network interface cable to the appropriate port on your network module. If you are using the Digital UNIX or OpenVMS operating systems, the ThinWire port is selected by default. You can change to the twisted-pair port by entering the following SRM console command:

>>>set ewa0_mode twisted (See Chapter 3, Console Commands.)

Getting Started 2-7

Installing the Operating System

Digital UNIX and OpenVMS

If you ordered a Digital UNIX or OpenVMS version of the AlphaServer 300 system, your operating system came preloaded.

You may encounter a special circumstance that requires you to reload your operating system, In such a case, refer to your operating system documentation for information on loading. Also refer to Appendix C, Starting an Operating System Installation.

Microsoft Windows NT Server

If you ordered a system with a Microsoft Windows NT license, the operating system is not preloaded. However, Disk 0 on the first SCSI bus is partitioned and formatted so that you can immediately install the operating system. Refer to your operating system documentation for information on loading.

2-8 AlphaServer 300 User’s Guide

Starting Your System

1. Turn on the system unit power, monitor power, and any external devices. Figure 2-5

shows the location of the system unit power button.

Figure 2-5 Starting Your System

2. If necessary, adjust the monitor contrast and brightness to obtain a readable screen

display. (Refer to the information supplied with your monitor for further instructions.)

MLO-011054

3. Allow your system to complete any power-on self-tests and device initialization

messages. During initialization, you will see information scroll by quickly on the screen. (This takes approximately 1 minute.)

4. If you are booting Digital UNIX or OpenVMS, the system halts and displays the SRM

console prompt (>>>). You can now boot the operating system using the boot command. (See boot command in the SRM console section of Chapter 3.) If the environment variable auto_action is set to boot, the system will boot automatically without using a boot command. (See the SRM environment variables section of Chapter 3 for more information.)

5. If you are booting Windows NT, the system normally halts and displays the ARC

console Boot Menu. You can now boot the system by selecting Boot Windows NT menu choice. (See the ARC console section of Chapter 3 for more information on the Boot Menu.) If autoboot is enabled, the system will boot automatically without using the menu. (See Setup Autoboot in the ARC console section of Chapter 3 for more information on setting autoboot and other system parameters.

Getting Started 2-9

Turning Off Your System

Before turning off your system, make sure to save and close all open files. If you turn the system off without saving and closing files, you might lose some or all of your work.

Perform the following steps to turn off your system:

1. Close any application data files you have open as well as any applications you have running. Most application programs prompt you to save the information before closing.

2. Shut down the operating system with the appropriate command from Table 2-1.

Table 2-1 Operating System Shutdown

Operating System Action

Microsoft Windows NT From the Program Manager File Menu, choose Shutdown.

Choose the OK button to confirm.

Digital UNIX Type the following from a superuser account:

OpenVMS Type the following from a privileged account:

3. Wait for the operating system to complete the shutdown process. For OpenVMS and Digital UNIX, the SRM console prompt (>>>) is displayed. Microsoft Windows NT displays a window indicating it is safe to turn off or restart the system.

shutdown -h now

@sys$system:shutdown

4. Do not turn off power to your system and peripherals until the shutdown sequence has completed.

2-10 AlphaServer 300 User’s Guide

Introduction

The AlphaServer 300 system contains two console subsystems: ARC firmware that supports the Microsoft Windows NT operating system, and SRM firmware that supports the Digital UNIX and OpenVMS operating systems. The console firmware resides in flashROM on the motherboard. The user is responsible for performing system firmware upgrades. Consult Appendix B, Updating System Firmware, for more information.

This chapter gives a basic description of each console's commands.

Console Commands

Console Commands 3-1

ARC Console

The ARC console has a menu interface that supports the use of the Microsoft Windows NT operating system. When an AlphaServer 300 system with Microsoft Windows NT is powered on, initialization is performed. During initialization, the firmware checks the information stored in the nonvolatile memory. If the information is unreadable or inconsistent, a warning message is displayed. The warning message identifies the areas that must be fixed prior to booting Microsoft Windows NT. If the information is correct, a menu similar to the following displays after initialization:

Boot menu:

Boot Windows NT Boot an alternate operating system Run a program Supplementary menu...

Use the arrow keys to select, then press Enter.

ARC Menus

The ARC console consists of three primary menus: Boot, Supplementary, and Setup.

Boot Menu Functions:

• Boot the default boot selection

• Boot an alternate boot selection

• Run a program

• Access the Supplementary menu

Supplementary Menu Functions:

• Install new firmware

• Install Microsoft NT from a compact disc

• Access the Setup menu

• Display the hardware configuration

• Return to the Boot menu

Setup Menu Functions:

• Set the system time

• Set the default system partition

3-2 AlphaServer 300 User’s Guide

• Configure the system floppy drives and keyboard

• Manage the ARC boot selections

• Set the system to boot automatically

• Edit the system environment variables

• Reset the system to factory defaults

• Set the default operating system and system firmware

• Return to the Supplementary menu, with or without saving Setup menu changes

Booting the System

Boot "boot selection identifier"

Selecting this menu item causes the system to boot the default operating system. The boot selection identifier, Windows NT in this case, uses values that were set up with the “Manage boot selection” menu. The default boot selection identifier is the identifier at the top of the identifier list. When the Boot Windows NT command is selected, you will see something similar to the following:

OS Loader V3.5

.............

Microsoft (R) Windows NT (TM) Version 3.5 1 System Processor [49128 Kb memory] Checking file system on C: The type of file system is FAT. The volume is clean.

The screen then displays a Microsoft Windows NT Server graphic and the Welcome box appears.

Boot an Alternate Operating System

The “Boot an alternate operating system” command is located in the Boot menu. Use this command to select a boot selection identifier that is different from the default selection. For example, you could have multiple versions of Microsoft Windows NT installed, each with its own unique boot selection identifier; use this command to select the version you want to boot.

Manage Boot Selection Menu

Reach the “Manage boot selection menu” from the Setup menu. Use the manage boot selection menu to add, change, check, delete, dump (list), and rearrange boot selections.

Console Commands 3-3

Initially, select Add a boot selection. You are then prompted to select:

• A system partition for this boot selection (The partition defined by the Set default environment variables command should be one of your choices.)

• The osloader directory and name

• Whether or not the operating system is in the same partition as the osloader

• The operating system root directory

• A name (identifier) for this boot selection

• Whether or not the debugger should be initialized at boot time

After you have added a boot selection, use the “Check boot selections” command to perform verification testing of the selections. If an error is detected, you are prompted to ignore, delete, or change the boot selection.

Setup Autoboot

The “Setup autoboot” command is located in the Setup menu. Use this command to enable automatic booting of the system. When you enable autoboot, you will also be prompted to enter a countdown value. (The default is 10 seconds.) The ARC console will wait for the duration of the countdown value before booting the system.

Display Hardware Configuration

This choice, located in the Supplementary menu, displays a list of available hardware devices on your system. An example of the hardware configuration screen display follows the bulleted section.

• The first screen displays processor information, the amount of memory installed, and the type of video card installed.

• The second screen displays devices detected by the firmware. Multi() devices include the monitor, keyboard port, and serial line ports. SCSI() devices are SCSI disk, tape, or CD-ROM devices.

• The third screen displays PCI devices, including a SCSI controller, ISA bridge chip (super I/O chip), Ethernet controller, memory (NVRAM board), and VGA controller.

Alpha Processor and System Information: Processor ID 21064

Processor Revision 3 System Revision 0x1 Processor Speed 266 MHz Physical Memory 64 MB

Extended Firmware Information: Version: 4.49 960719.1755

3-4 AlphaServer 300 User’s Guide

NVRAM Environment Usage: 10% (329 of 3052 bytes) Video Option detected: BIOS controlled video card

Press any key to continue... Monday, 11-11-1996 5:05:38 PM Devices detected by the firmware: multi(0)video(0)monitor(0)

multi(0)key(0)keyboard(0) multi(0)disk(0)fdisk(0) (Removable) multi(0)serial(0) multi(0)serial(1) scsi(0)disk(1)rdisk(0) (RAW) DEC RZ28B (C) DEC0006 ** scsi(0)tape(5)tape(0) DEC TLZ06 (C) DEC4BQE scsi(0)cdrom(6)fdisk(0)(Removable) DEC RRD45 (C) DEC 1084

** --> Devices detected but not supported by the firmware.

Press any key to continue... Monday, 11-11-1996 5:05:38 PM

PCI slot information:

Bus Device Function Vendor Device Revision Interrupt Device # # # ID ID ID Vector Type

---- ------ -------- ------ ------ -------- --------- ----- 0 6 0 1000 1 2 6 SCSI 0 7 0 8086 484 84 0 ISA bridge 0 11 0 1011 2 23 a Ethernet 0 12 0 1011 7 2 f Memory 0 13 0 1011 d 22 9 VGA

Press any key to continue...

Console Commands 3-5

Setting System Parameters

Set Default Environment Variables

The “Set default environment variables” command is located in the Setup menu. Use this command to specify the location of the default system partition. Press ESC to return to the previous menu.

Enter location of default system partition:

Select media:

SCSI Hard Disk

Floppy Disk CD-ROM

Enter SCSI bus number: 0 Enter SCSI ID: 0 Enter partition [must be FAT or NTFS]: 1

Set Default Configuration

The “Set default configuration” command is located in the Setup menu. Use this command to select monitor resolution, floppy drive capacity, keyboard language, and SCSI controller (Host) ID.

Select monitor resolution:

1280x1024

1024x768 800x600 640x480

Select floppy drive capacity:

5.25" 1.2MB

3.5" 1.44MB

3.5" 2.88MB

Select second floppy drive capacity:

5.25" 1.2MB

3.5" 1.44MB

3.5" 2.88MB

None

Select keyboard:

U.S. 101-key keyboard

Japanese 106-key keyboard French 102-key keyboard German 102-key keyboard Spanish 102-key keyboard

. . .

Enter SCSI Host ID (0-7) for SCSI bus number 0: 7

3-6 AlphaServer 300 User’s Guide

Other Menu Functions

Install New Firmware

The “Install new firmware” command is located in the Supplementary menu. Use this command to install firmware upgrades. When selected, the floppy drive and CD-ROM (compact disc read only memory) will be checked for the firmware update tool. If the proper media is not present, this command will time out. Follow the instructions packaged with the firmware update or refer to Appendix B, Updating System Firmware, in this guide.

Install Windows NT from CD-ROM

The “Install Windows NT from CD-ROM” command is located in the Supplementary menu. You will need to insert the Microsoft Windows NT CD into the CD-ROM drive before selecting this command.

Switching from ARC to SRM Console

To switch from the ARC console (used with the Microsoft Windows NT operating system) to the SRM console (used with the OpenVMS and Digital UNIX operating systems), follow these steps from the Boot menu:

• Select the Supplementary menu

• Select the Setup menu

• Select “Switch to OpenVMS or Digital UNIX console”

• Choose which operating system should be launched at the next power cycle

• Select the Setup menu

• Power cycle the system to implement the change; leave the system off for at least 20

seconds.

Console Commands 3-7

SRM Console

The SRM console supports the OpenVMS and Digital UNIX operating systems. The SRM console is a command line interface. For a complete list of SRM commands, type help at the SRM prompt (>>>). This section describes console conventions, special characters, environment variables, and the following commands:

• boot

• set

• show

This section also describes two SRM utilities that are used to configure ISA options.

• iconfig

• isacfg

SRM Console Conventions

Table 3-1 SRM Console Conventions

Item Convention

Console prompt >>> Maximum command length 255 characters Multiple contiguous spaces or tabs Treated as a single space Command abbreviations Allowed, if not ambiguous Command qualifiers or options Prefix with a space and a dash "-" Numbers Hexadecimal, unless otherwise specified. (Note

that registers such as R0–R31 are shown in decimal notation.)

3-8 AlphaServer 300 User’s Guide

SRM Console Special Characters

Table 3-2 SRM Console Special Characters

Character/Key(s) Function

Return Terminates command line input. Backspace Deletes the previously typed character. [Ctrl]+[A] Toggles insert/overstrike mode. (Overstrike is the default.) [Ctrl]+[B], or up arrow Recalls previous commands. (The last 16 commands are stored.) [Ctrl]+[C] Terminates the foreground process. [Ctrl]+[E] Moves the cursor to the end of the line. [Ctrl]+[F] or right

arrow [Ctrl]+[H] Moves the cursor to the beginning of the line. [Ctrl]+[O] Stops console output [Ctrl]+[Q] XON, Resume flow of data to the console. [Ctrl]+[S] XOFF, Stops the flow of data to the console. [Ctrl]+[U] or [Ctrl] +

[D] [Ctrl]+[R] Retypes the current command line.

Moves the cursor right one position.

Deletes the entire line.

Console Commands 3-9

Boot Command

The boot command performs the following functions:

• Initializes the processor

• Loads a program image from the specified boot device

• Transfers control to the loaded image

The syntax of the boot command is:

boot [-file <filename>] [-flags <longword>[,<longword>]] [-protocols <enet_protocol>] [-halt] [<boot_device>]

The boot command options are described in Table 3-3.

Table 3-3 SRM Boot Command Options

Command Option Description

-file <filename> Specifies the name of a file to load into the system. For

-flags

<longword>[,<longword>]

-protocols <enet_protocol> Specifies the Ethernet protocol(s) that will be used for a

-halt Forces the bootstrap operation to halt and invoke the

<boot_device> Specifies a device path or list of devices that the firmware

booting from Ethernet, this name is limited to 15 characters. Use the set boot_file command to set the environment variable that specifies a default boot file.

Specifies additional information for the operating system. For systems with OpenVMS, root number and boot flags are specified here. For Digital UNIX systems, the following values may be used:

i = interactive boot s = boot to single user

a = autoboot to multiuser Use the set boot_osflags command to set an environment variable that specifies a default boot flag value.

network boot. Values may be mop or bootp.

console program after the image is loaded and the page tables and other data structures are set up.

will attempt to boot. Use the set bootdef_dev command to set an environment variable that specifies a default boot device.

3-10 AlphaServer 300 User’s Guide

Boot Command Examples

Table 3-4 SRM Boot Command Examples

Command Description

>>>boot Boots the system from the default boot

>>>boot ewa0 Boots the system from Ethernet port ewa0. >>>boot -file dec2.sys ewa0 Boots the file named dec2.sys from

>>>boot -protocol bootp ewa0 Boots using TCP/IP BOOTP protocol from

>>>boot -flags 0,1 Boots the system from the default boot

>>>boot -halt dka0 Loads the image from disk dka0, but

device.

Ethernet port ewa0.

device using flag settings 0,1.

remains in console mode.

Console Commands 3-11

Show Command

The show command displays the current value of a specified environment or displays information about the system.

The syntax of the show command is:

show [{config, device, map, memory, pal, version, <envar>...}]

The show command options are described in Table 3-5. Environment variables are listed in Table 3-6.

Table 3-5 SRM Show Command Options

Command Option Description

config Displays the current memory configuration, PCI logical

device [device name] Displays the devices and controllers in the system.

<envar> Displays the value of the environment variable specified. error Displays error log information. map Displays the system virtual memory map. memory Displays the memory module configuration. pal Displays the version of OpenVMS and Digital UNIX

version Displays the version of the console firmware.

slots, and ISA logical slots (based on ISACFG utility input to the configuration database).

Specifying a device name returns information on that device only.

PALcode.

3-12 AlphaServer 300 User’s Guide

Show Command Examples

>>>show device dka0.0.0.6.0 DKA0 RZ26L 441A

dka400.4.0.6.0 DKA400 RRD43 3213 dva0.0.0.0.1 DVA0 ewa0.0.0.12.0 EWA0 08-00-2B-E2-1C-25 pka0.7.0.6.0 PKA0 SCSI Bus ID 7

>>>show memory 64 Meg of System Memory

Bank 0=32 Mbytes (8 MB per Simm)

Starting at 0x2000000

Bank 1=32 Mbytes (8 MB per Simm)

Starting at 0x0

Bank 2 = No Memory Detected

>>>show config Firmware

SRM Console: X3.8.5 ARC Console: 4.49 PALcode: VMS PALcode X5.48-85, UNIX PALcode X1.35-55 Serial ROM: V4.4 Diag ROM: V1.2

Processor DECchip (tm) 21064-2 266Mhz 2MB Cache

MEMORY 32 Meg of System Memory Bank 0 = 32 Mbytes(8 MB Per Simm) Starting at 0x0 Bank 1 = 32 Mbytes(8 MB Per Simm) Starting at 0x2000000 Bank 2 = No Memory Detected

PCI Bus Bus 00 Slot 06: NCR 810 SCSI Controller pka0.7.0.6.0 SCSI Bus ID 7 dka0.0.0.6.0 RZ26L dka400.4.0.6.0 RRD43

Bus 00 Slot 07: Intel SIO 82378

Console Commands 3-13

Bus 00 Slot 10: Digital Network Controller ewa0.0.0.10.0 08-00-2B-E2-1C-25

Bus 00 Slot 11: Digital ZLXp Graphics Controller

ISA Slot Dev Name Type Enable BaseAd IRQ DMA 0 0 MOUSE Embedded Yes 60 12 1 KBD Embedded Yes 60 1 2 COM1 Embedded Yes 3f8 4 3 COM2 Embedded Yes 2f8 3 4 LPT1 Embedded Yes 3bc 7 5 FLOPPY Embedded Yes 3f0 6 2 2 0 PCXBJ Singleport Yes 530 9 0

>>>show language 36

Notice that 36 corresponds to the value in Table 3-6; in this case, English (American) is the default language. Other environment variables can be specified:

>>>show console graphics

3-14 AlphaServer 300 User’s Guide

Table 3-6 SRM Environment Variables

Variable Description

auto_action Sets/shows the console action following an error, halt, or power-up.

The action can be halt, boot, or restart. Halt is the default.

boot_file Sets/shows the file name to be used when a bootstrap requires a file

name. The default setting is null.

boot_osflags Sets/shows additional parameters to be passed to system software.

When using OpenVMS software, these parameters are the system root number and boot flags. The default setting is 0,0.

bootdef_dev Sets/shows the default device or device list from which the system

will attempt to boot. If the system software is preloaded, the variable is preset to point to the device containing the preloaded software. Otherwise, the default value is null.

console Sets the console output to either the COM1 serial port or the graphics

controller.

control_scsi_term Unused in the AlphaServer 300 system. ewa0_mode Determines whether the AUI (ThinWire) or the twisted-pair Ethernet

ports is enabled. AUI is the default. (Auto-sensing is not supported.)

language n The language environment variable associates language n to the

system (where n is the number of the language shown below). You can have the system prompt you for the language using the following command: >>>set language 0 and then >>>init. Power cycle the system after you have set the language.

n Language n Language 0 none (display menu) 40 Francais (Suisse Romande)

30 Dansk 42 Italiano 32 Deutsch 44 Nederlands 34 Deutsch (Schweiz) 46 Norsk 36 English (American) 48 Portugues 38 English (British/Irish) 4A Suomi 3A Espanol 4C Svenska 3C Francais 4E Vlaams

3E Francais (Canadian)

os_type Sets/shows the specified operating system (NT, OpenVMS, or

Digital UNIX) that NVRAM will boot.

pci_parity This variable controls PCI parity checking at the PCI bridge chip.

The default setting is off, and should remain at default.

Console Commands 3-15

Set Command

The set command is used to set or modify the value of an environment variable. Environment variables are used to pass configuration information between the console firmware and the operating system.

The syntax of the set command is:

set <envar> <value> [-default] [-integer] [-string]

The set command options are described in Table 3-7.

Table 3-7 SRM Set Command Options

Command Option Description

<envar> The environment variable to be assigned a new value. <value> The value that is assigned to the environment variable. It

-default Restores an environment variable to its default value.

-integer Creates an environment variable as an integer.

-string Creates an environment variable as a string.

Set Command Examples

Table 3-8 SRM Set Command Examples

can be either a numeric value or an ASCII string.

Command Description

>>>set bootdef_dev ewa0 >>>set auto_action boot

>>>set osflags 0,1 >>>set foobar 5

>>>set os_type nt

3-16 AlphaServer 300 User’s Guide

The default boot device is set to ewa0. The console attempts to boot following an error, halt, or

power-up. The default boot flags are set to 0,1. An environment variable called foobar is created and given

a value of 5. Sets up the system to start the ARC console after the next

power cycle.

Switching from SRM to ARC console

To switch from the SRM console to the ARC console, follow these steps:

• At the SRM prompt, type >>>set os_type nt

• Power cycle the server. (Leave the system off for at least 20 seconds.)

• The ARC console Boot menu appears.

ISA Configuration Utilities

ISA devices are not capable of being probed for configuration information by the Digital UNIX or OpenVMS operating systems. Therefore, you must configure ISA option information manually before installing a new ISA option module on an AlphaServer 300 system running either Digital UNIX or OpenVMS.

There are two SRM utilities that can be used to configure ISA options: the ICONFIG utility and the ISACFG utility.

• The ICONFIG utility is a subset of the ISACFG utility. ICONFIG contains scripts to

configure one module of each of the three following types: DE205 Ethernet card, PBXJA-AA sound card, and PB2GA-FB graphics card.

• The ISACFG utility is a command line utility. It is useful for configuring more than

one ISA module of each type, for example a second DE205 card or two non-Digital ISA options.

The ICONFIG utility and the ISACFG utility are described in the following sections.

ICONFIG Utility

To start the ICONFIG utility, type iconfig at the SRM console prompt. The following display appears. Note that the ISA options shown below are factory configured and cannot be deleted.

ISA CONFIGURATION UTILITY

Name I/O IRQ DMA Mem Length Enabled

MOUSE 60 12 Y KBD 60 1 Y COM1 3f8 4 Y COM2 2f8 3 Y LPT1 3bc 7 Y FLOPPY 3f0 6 2 Y

HELP: Enter up to 15 char device name

Console Commands 3-17

KEY HELP: Arrows/TAB to move, RET once to submit entry, RET 2nd time to exit

Using the Built-in ICONFIG Scripts

There are three types of options that can be configured into the AlphaServer 300 system using a built-in script: the DE205 Ethernet module, PBXJA-AA sound module, and PB2GA-FB graphics module (MACH 64). You can use a script to configure only one module of each type. Enter the help scripts command to view the available scripts. (Note that the PCXDF-AA fax/modem module is not supported on the AlphaServer 300.)

>>>help scripts NAME

scripts

FUNCTION

These scripts are used to set up the system

configuration. SYNOPSIS

Available scripts:

add_de205 Adds DE205 module add_fax Adds FAX module add_sound Adds SOUND module add_mach64 Adds ATI-MACH64 module

To add a module, type the script name. You must also type init to submit the entry. For example, add a PB2GA-FB (MACH64) graphics module as follows:

>>> add_mach64 >>> init

After the system initializes, type iconfig to view the configured options. The MACH64 module now appears in the display, and you can turn off the system and install the module.

Adding Options Manually

If you are configuring more than one of the same type of ISA option (for example, two non-Digital Ethernet options), you must enter the configuration information manually.

3-18 AlphaServer 300 User’s Guide

__________________________NOTE ____________________________

Type information carefully. If you make a typing error, you cannot correct it. Type Ctrl/X to exit the utility. Then type iconfig and begin again. To delete an entry you created, position the cursor on the first column of the entry and press the Backspace key.

____________________________________________________________

To add a second ISA option, type iconfig at the >>> console prompt. Enter the device name, then tab to the next field and enter the I/O address, and so forth. For example, to add a second DE205 Ethernet controller to the database, follow these steps:

1. Enter up to 15 chars device name

2. Enter I/O address in hex

3. Enter IRQ channel in decimal

4. Enter dma channel in decimal

5. Enter memory address in hex

6. Enter length of memory in hex

7. Enter N to disable, Y to enable

8. Initialize the system.

9. View the new entry

10. Turn off the system and install the new module.

DE200-LE [TAB] 300 [TAB] 5 [TAB] [TAB] d0000 [TAB] 10000 [TAB] Y [RETURN] >>>init >>>iconfig

__________________________NOTE ____________________________

The available IRQ values for ISA options are 5, 9, 10, 14, and 15. On Windows NT systems, IRQs 9, 10, 11, and 15 are preassigned to PCI options, if such options are installed.

____________________________________________________________

If IRQ conflicts exist, a message is displayed. For example, if you entered an IRQ value of 8 instead of 5, the following message is displayed:

ISACFG MESSAGE: ERROR: IRQ conflict with reserved IRQ values (0,2,8,11 or 13)

If you entered a DMA value of 2 rather than nothing, the following message is displayed:

ISACFG MESSAGE: ERROR: DMA conflict with slot 0 dev 5

Console Commands 3-19

ISACFG Utility

Command Format

The syntax of the ISACFG command is:

isacfg [-slot <slot#>] [-dev <device#>] [-all|-rm|-mk|-mod] [-<field> <value>] . . .

The ISACFG command options are described in Table 3-9.

Table 3-9 SRM ISACFG Command Options

Command Option Description

-all Shows the entire configuration table. Overrides all other

-dev <dev#> Optional; defaults to 0 if not entered. On a multifunction or

-dmachan{0-3} <#> Allows you to specify up to four DMA (direct memory access)

-dmamode{0-3} <#> Allows you to specify the DMA type for -dmachan{0-3}. DMA

-enadev <#> Allows you to specify whether an entry is enabled or disabled.

commands.

multiport adapter, this specifies the device on the adapter.

channels for the device.

modes are: 1 - Block 2 - Demand 4 - Single 8 - Cascade

Disabled devices are not used in resource allocation calculations. The possible values are: 0 - No (disabled) 1 - Yes (enabled)

3-20 AlphaServer 300 User’s Guide

Table 3-9 SRM ISACFG Command Options

Command Option Description

-etyp <#> Defines an entry type for this entry. The # sign can be: 0 - Causes the entry to be deleted 1 - Single option 2 - Embedded multiport device 3 - Multiport option device

-handle <string> Binds a name to the driver (up to 15 characters).

-init Initializes the configuration table to the default settings.

-iobase{0-5} <#> Specifies up to six I/O base registers (in hexadecimal) for a particular device entry.

-irq{0-3} <#> Allows you to assign up to four IRQ (interrupt request) channels to the device (use decimal IRQ levels).

-membase{0-2} <#> Specifies up to three R/W ISA memory regions.

-memlen{0-2} <#> Specifies the length corresponding to membase{0-2}.

-mk Adds an entry into the table.

-mod Modifies an entry in the table.

-rm Deletes an entry from the table.

-rombase <#> Specifies an address for ISA BIOS ext. ROM.

-romlen <#> Specifies length of ROM.

-slot <slot#> Allows you to enter a unique slot number for each ISA adapter. You may assign the numbers in any order. The slot number does not relate to a physical ISA adapter position. Slot 0 is reserved for the local multiport adapter.

-totdev <#> Placeholder for you to keep track of the total number of devices, specified by the # sign, at this slot. Modify this for your own use.

(continued)

Console Commands 3-21

Adding ISA Options to OpenVMS and Digital UNIX Systems

When you need to add more than one ISA option of the same type to an AlphaServer 300 system running the OpenVMS or Digital UNIX operating system, perform the procedure shown in Table 3-10.

Table 3-10 Adding Options to OpenVMS or Digital UNIX Systems

Step Action Result or Next Step

>>>isacfg options

>>>init

2 3 Configure the ISA option. Use the manual that came with your ISA

4 Turn off the system and install the

ISA option.

5 Turn on the system and boot. The operating system boots and sees the new

Adds the new ISA option to the SRM console configuration table using the appropriate command options.

init

Typing

option to set the proper configuration. Refer to Chapter 4.

ISA option.

allows the changes to be used.

3-22 AlphaServer 300 User’s Guide

ISACFG Command Examples

This section shows examples of ISACFG commands you use to enter the DE205 into the configuration database. Examples to display, modify, and remove table entries are also included. In some cases, there are scripts available to issue the proper ISACFG command. Script commands are preceded by an "add_" prefix. Long commands can be continued on the next line by typing a backslash "\" at the end of the line.

Adding the DE205 option:

>>>add_de205

-or-

>>>isacfg -slot 1 -dev 0 -mk -handle DE200-LE \ _> -irq0 5 -iobase0 300 -membase0 d0000-etyp 1 -enadev 1

Displaying the full configuration database:

>>>isacfg -all

Modifying the IRQ0 entry of an option:

>>>isacfg -mod -slot 1 -irq0 14

Removing an entry:

>>>isacfg -rm -slot 1 -dev 0

Console Commands 3-23

Introduction

This chapter covers the following topics related to installing system options on your AlphaServer 300 system:

• Opening and closing the system cover

• Installing additional system memory

• Installing expansion boards

• Cable layout for power, SCSI, and FDC cables

• Installing internal drives

• Connecting external devices

• Replacing the battery

Installing System Options

Installing System Options 4-1

Removing the Top Cover

To remove the top cover, perform the following steps:

1. Turn off your system and all peripheral devices.

2. Unplug the power cord and remove the monitor power cord (if connected) and video cable.

3. Unlock the top cover by turning the key counterclockwise.

__________________________HINT _____________________________

Occasionally, the top cover of the system is pushed back during shipping. This can cause a misalignment of the locking mechanism, which makes operating the key lock difficult. To remedy this, push the top cover toward the bezel; this aligns the cover, allowing you to operate the key lock properly.

____________________________________________________________

_______________________ CAUTIONS __________________________

1. To avoid system damage from static discharge, touch bare (unpainted) metal on the system box before you touch anything inside the system.

2. To avoid system damage from overheating, be careful not to run the system without the top cover in place for extended periods of time.

____________________________________________________________

4. To remove the cover, place your thumbs on the upper corners of the rear panel, pull back on the cover sides, and lift the cover off.

4-2 AlphaServer 300 User’s Guide

Figure 4-1 Unlocking and Removing Top Cover

Installing System Options 4-3

System Unit Components

Figure 4-2 shows the location of the AlphaServer 300 system unit components. Table 4-1 lists the system unit components.

Figure 4-2 System Unit Components

4-4 AlphaServer 300 User’s Guide

Table 4-1 System Unit Components

Figure Legend Component

1 MAU provides twisted-pair and ThinWire Ethernet connections

(optional). 2 Power supply and fan. 3 Cable routing areas. 4 Speaker. 5 3.5-inch, 1.44-MB floppy disk drive. 6 Optional CD-ROM drive or other 5.25-inch half-size drive. 7 Half-size hard disk drive (not accessible from front). 8 Storage bay for optional hard disk (3.5-inch low-profile). 9 Cooling fan.

10 Memory modules (two banks with four SIMMs in each bank). 11 Riser card for ISA and PCI option cards. 12 Motherboard 13 Typical PCI option card (size varies with option).

Installing System Options 4-5

Motherboard

Figure 4-3 show the locations of the motherboard components. Table 4-2 lists the motherboard components.

6 7

Figure 4-3 Motherboard Components

8 9

4-6 AlphaServer 300 User’s Guide

Table 4-2 Motherboard Components

Figure Legend Components

1 DECchip 21064A CPU 2 Battery 3 Service LEDs 4 Rear-panel connectors 5 Power connectors 6 FDC connector 7 Internal SCSI connector 8 DROM

9 SROM 10 Bank 1 memory module connectors 11 Bank 0 memory module connectors 12 Riser card connector

Installing Additional System Memory

Adding more memory allows your system to run larger, more memory-intensive software. You can increase your system's memory to 512 MB (megabytes). You can add 32-MB, 64-MB, 128-MB, or 256MB memory options. Each memory option consists of four single in-line memory modules (SIMMs):

32-MB option consisting of four 8-MB SIMMs

•

64-MB option consisting of four 16-MB SIMMs

•

128-MB option consisting of four 32-MB SIMMs

•

256-MB option consisting of four 64-MB SIMMs

•

SIMMs must be of the same capacity and must always be added in sets of four into one of two available memory banks, bank 0 or bank 1 (see items 10 and 11 in Figure 4-3). If all SIMM slots are already used, you can still increase your system's memory by removing four SIMMs from one of the banks and replacing them with four larger SIMMs. The system requires 72-pin parity SIMMs that have an access time of 60 ns or 70 ns.

Installing System Options 4-7

Adding Memory Modules

To add a set of memory modules (SIMMs), refer to Figure 4-4, which shows a view of the SIMMs from the front of the system, as you perform the following steps:

1. Remove the drive bracket to improve access. (See the section on Installing Storage Options in the Drive Bracket, later in this chapter.)

__________________________HINT _____________________________

If you are adding memory and adding a drive to the upper bay of the inner storage area at the same time, add the memory SIMMs while the drive bracket

is removed for easier installation. If you are adding memory and adding a drive to the lower bay of the inner storage area at the same time, however, remove the SIMMs. Then you can add the lower-bay drive, followed by the SIMMs.

____________________________________________________________

2. Install the SIMM into the socket at an angle with the protrusion in the bottom of the connector. Rock the SIMM gently until it is seated evenly into the bottom of the socket. Tip the SIMM upright metal retaining clips

3. Repeat steps 1 and 2 for the other two SIMMs.

at the socket ends engage.

. Ensure that the notch

until both

is aligned

4-8 AlphaServer 300 User’s Guide

Figure 4-4 Memory Installation

MLO-009856

Installing System Options 4-9

Installing Expansion Boards

The system features one PCI slot, one PCI/ISA combination slot, and one ISA slot (for half-size ISA options only). The combination slot can contain either a PCI or ISA option. The following configuration rules apply to the slots:

If the system has: Then the system may have up to:

Two PCI-slot options One ISA-slot option One PCI-slot option Two ISA-slot options No PCI-slot options Two ISA-slot options

)

To install an expansion board, refer to Figure 4-5 as you perform the following steps:

1. Unlock and remove the top cover.

2. Pick an available slot

Refer to your option module documentation for instructions on configuring a PCI or an ISA option module.

(for ISA options) or d (for PCI options) for your board.

4-10 AlphaServer 300 User’s Guide

Figure 4-5 Installing an Expansion Board

__________________________NOTE ____________________________

The bottom ISA slot accepts only half-size ISA cards.

____________________________________________________________

3. Unscrew and remove the metal filler plate for the slot you have chosen.

4. Insert the new expansion board into the riser board slot. Push the board firmly into the

socket.

5. Replace the screw to secure the module at the rear panel.

__________________________NOTE ____________________________

For ISA options added to Digital UNIX or OpenVMS systems, run the ISA Configuration Utility (from the SRM console prompt, type ICONFIG). See Chapter 3, Console Commands, for more information on this utility.

____________________________________________________________

)

For more information on operating system-specific options, refer to your operating system documentation.

Installing System Options 4-11

General Information on Installing Drives

This section covers general drive-installation information, including internal and external SCSI drives, external SCSI, and cable layouts.

SCSI Bus Length

The total SCSI bus length, including internal cables and etch on the motherboard as well as the external cables between storage enclosures and the cables inside the storage enclosures, must not exceed 3 meters (9.8 feet) for fast SCSI operation or 4 meters (13.1 feet) for slow SCSI (5 MB/second) operation. The AlphaServer 300 system's internal SCSI length is 1.2 meters (3.9 feet), leaving 1.8 meters (5.9 feet) available for external fast SCSI use (2.8 meters [9.2 feet] for external slow SCSI use).

Internal SCSI Termination

SCSI drives are connected to a SCSI bus, which must be terminated at each end. Internally (inside the system box), the termination is set correctly at the factory. However, if you add or remove an internal SCSI drive, you may need to change the termination, especially if the drive you add or remove requires moving the end connector of the SCSI cable. For example, Figure 4-6 shows a typical configuration after a CD drive added. Previously, the end connector of the SCSI cable

and the SCSI bus was terminated by the hard disk. One of the daisy-chained connectors on the SCSI cable motherboard

and goes first to another SCSI device h.

was unused. The SCSI cable originates on the

was

was plugged into the hard disk

Figure 4-6 Internal SCSI Termination

4-12 AlphaServer 300 User’s Guide

MLO-012193

When adding a SCSI device such as the CD drive in the above example, follow these guidelines:

• You must use the end connector of the SCSI cable to reach the outer storage bay.

(Remove the end of the SCSI cable from the hard disk.)

• Drives using a daisy-chained connector must not have their terminator enabled.

(Disable the terminator on the hard disk, and plug the unused daisy-chained connector into the hard disk.)

• The last drive gets the SCSI cable end connector. (If a SCSI device is mounted in the

outer bay, lower position, the end of the SCSI cable must be plugged into that device.)

• Last drive must supply the terminator. (Enable the SCSI device's terminator.) To add or remove the termination of a drive, refer to the appropriate drive manual.

Termination methods can vary by option and manufacturer. For example, you may need to add or remove a terminator resistor pack on some types of drives or move a jumper or switch on other types.

External SCSI Termination

Like the internal SCSI bus, the external end of the SCSI bus must also be terminated. When no SCSI cable is plugged into the socket, the SCSI bus is automatically terminated on the motherboard. However, when an external SCSI cable is present, the automatic external termination is disabled. The external SCSI and the last external SCSI device must be properly terminated.

Cable Layout

Figure 4-7 though 4-9 illustrate the storage system cabling within the system box. Table 4-3 though 4-5 list the cable components.

Installing System Options 4-13

Figure 4-7 Power Cable Layout

Table 4-3 Power Cable Layout

Figure

Legend Component

1 Power supply. (Four power cables are shown going to the

motherboard. Future versions may have only three cables.) 2 CD-ROM drive (optional). 3 Floppy diskette drive. 4 Inner bay upper device position (typically, a hard disk). 5 Inner bay lower device power connector (unused in this example).

MLO-012755

4-14 AlphaServer 300 User’s Guide

Figure 4-8 Internal SCSI Cable Layout

Table 4-4 Internal SCSI Cable Layout

Figure

Legend Component

1 Power supply. 2 Outer bay lower position SCSI device. (In this example,

because this is the last device on the bus, this device furnishes

termination for the internal SCSI bus.) 3 Inner bay upper position SCSI device. 4 SCSI cable connector (unused in this example). 5 Motherboard SCSI connector.

MLO-012756

Installing System Options 4-15

Figure 4-9 FDC Cable Layout

Table 4-5 FDC Cable Layout

Figure

Legend Component

1 Power supply. 2 3.5-inch floppy diskette drive in outer-bay upper position. 3 FDC (floppy disk controller) cable connector. (This can be used

for a tape drive or a second floppy drive.)

4 Motherboard floppy disk controller connector.

MLO-012159

4-16 AlphaServer 300 User’s Guide

Installing Storage Options in the Drive Bracket

This section tells how to install drives in the drive bracket (inner-bay upper and lower positions). SCSI hard disk drives and tape drives typically are mounted in a removable drive bracket.

When installing a drive in the drive bracket, follow these steps:

1. If the drive is a SCSI device, set the drive jumpers or switches for the desired SCSI ID (address). This address depends on the unit numbers currently in use. (Appendix D, Equipment Log, contains space to record your system's SCSI ID assignments.) Follow the guidelines in the manual that came with the drive.

2. Loosen the two screws then slide the bracket to the rear slightly and lift it out of the system unit, as Figure 4-10 and Figure 4-11 show. Remove cables from the drive after the assembly has been lifted out of the system unit.

holding the drive bracket, lift the rear of the bracket, and

Figure 4-10 Drive Bracket Screws

Installing System Options 4-17

Figure 4-11 Removing Drive Bracket

3. If you are installing a removable media drive in the lower position of the drive bracket, gently push the front-panel filler plate from the rear in front of the tape drive position, as Figure 4-12 shows.

MLO-009860

Figure 4-12 Removing Blank Panel

4-18 AlphaServer 300 User’s Guide

__________________________ HINT_____________________________

When you install drives in the bracket, or when you cable those drives, you may find it convenient to rest the bracket on top of the power supply.

____________________________________________________________

4. Orient the bracket as Figure 4-13 shows. Position the drive so that cable connections

face to the rear of the system. Select the bracket mounting holes that match the threaded holes in the drive. Mount the drive in the bracket, securing it with the four screws provided with the drive.

Figure 4-13 Installing Drives in Bracket

MLO-009861

Installing System Options 4-19

5. Connect the bus cable c and the power cable d to the rear of the drive as Figure 414 shows.

_________________________ NOTE_____________________________

The connectors are keyed. Ensure that you orient them correctly.

____________________________________________________________

________________________CAUTION ___________________________

Ensure that the internal SCSI bus is properly terminated. For guidelines, see the section, General Information on Installing Drives, in this chapter.

____________________________________________________________

MLO-011065

Figure 4-14 Cabling Hard Disks

6. Place the drive bracket into the system unit, as Figure 4-15 shows.

7. Replace the bracket screws.

4-20 AlphaServer 300 User’s Guide

Figure 4-15 Mounting Drives and Installing Drive Bracket

Figure 4-16 shows how the drive cables

are routed over the SIMMs d.

Figure 4-16 Drive Bracket Cable Routing

Installing System Options 4-21

MLO-013116

Storage Bay

This section describes how to install a drive in the outer-bay lower position. You can also use this bay for another 5.25-inch half-size drive, such as the TZK11 tape drive.

________________________CAUTION ___________________________

Do not install a SCSI hard disk in this bay. This can cause system overheating.

____________________________________________________________

To install a drive, follow these steps:

1. Insert a screwdriver as Figure 4-17 shows.

through the access port and gently pry the blank panel d out,

Figure 4-17 Removing Storage Bay Blank Panel

2. For the desired configuration, use the drive jumpers to set the SCSI ID and proper mode.

)

3. If the storage option you are adding is the last one on the SCSI cable, make sure that

4-22 AlphaServer 300 User’s Guide

Refer to your drive's installation guide for specific information.

the internal SCSI termination is moved from the previous SCSI option to the last option.

MLO-011116

4. Mount the holder c to the side of the drive with two screws, as Figure 4-18 shows.

Figure 4-18 Drive Installation

5. Loosen the screw so that you can remove the speaker

Figure 4-19 Removing the Speaker

MLO-011319

, as Figure 4-19 shows.

MLO-012161

Installing System Options 4-23

6. Slide the drive into the system unit, securing it with two screws on the right side and one screw at the back of the holder on the left, as Figure 4-20 shows.

MLO-012162

Figure 4-20 Securing the Drive

7. Connect the audio

(if appropriate, for CD drives), SCSI d, and power e cables,

as Figure 4-21 shows.

_________________________ NOTE_____________________________

The connectors are keyed. Ensure that you orient them correctly.

____________________________________________________________

________________________CAUTION ___________________________

Ensure that the internal SCSI bus is properly terminated. For guidelines, see the section, General Information on Installing Drives, in this chapter.

____________________________________________________________

8. Reinstall the speaker bracket.

4-24 AlphaServer 300 User’s Guide

Figure 4-21 Cabling the Drive

MLO-011120

Installing System Options 4-25

Replacing the Battery

The battery supplies power to the real-time clock while the system is off. If you find that when the system is powered on, the time is incorrect, you may need to replace the battery. If this is necessary, replace the lithium battery with a Panasonic BR2032, CR2032, or equivalent. After replacing the battery, you must reenter configuration and setup data using the ARC or SRM console. Refer to Figure 4-22 when replacing the battery.

________________________CAUTION ___________________________

If the battery is installed incorrectly, there is danger of explosion. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to manufacturer's instructions.

____________________________________________________________

Figure 4-22 Replacing the Battery

1. Gently pry the old battery from the battery holder.

2. Insert the new battery, positive side up, into the holder.

4-26 AlphaServer 300 User’s Guide

MLO-009863

Replacing the System Cover

After you have finished adding options, follow these steps:

1. Check all cable connections to ensure that the connectors are firmly seated.

________________________ CAUTION___________________________

After adding options, you might wish to test the system with the cover off in case you need to reconfigure jumpers or switches. Take care not to run the system without the cover for an extended time, because you risk damage from overheating.

____________________________________________________________

2. Position all cables so that they will not be pinched by the cover.

3. Replace the system cover and slide it forward to engage it. Be careful to ensure that

the gaskets at all edges are properly mated before you fully seat the cover.

4. Lock the system cover, as Figure 4-23 shows.

Installing System Options 4-27

__________________________HINT _____________________________

If the lock is difficult to turn or if the key does not fit smoothly into the lock, push the cover forward to align it with the bezel side. If the cover does not slide forward easily, press down gently in the center of the rear edge of the cover and then slide the cover forward.

____________________________________________________________

Figure 4-23 Replacing the Locking System Cover

4-28 AlphaServer 300 User’s Guide

Connecting External Options

Just as you can add many options inside your system unit, you can also place several outside your system, connected by cables. This section outlines how to connect a printer or SCSI device to the rear ports.

__________________________NOTE ____________________________

Be sure to read the instructions that come with your new equipment as well as the appropriate instructions in this section.

____________________________________________________________

Cabling for a Printer or Other Parallel Device

Connect the cable to the parallel port, as Figure 4-24 shows. Be sure that you are using the correct type of printer cable. If your cable has the wrong type of connector, you need an adapter or a different cable.

External SCSI Options

You might wish to connect an external SCSI device, or a SCSI expansion box. To add external SCSI devices, follow these steps:

1. Set the drive jumpers or switches for the desired SCSI ID.

2. Connect the option's SCSI cable to the port. Be sure that you use a cable with a 50-

pin high-density type SCSI connector.

3. Terminate the new end of the bus at the last external SCSI device, using the

appropriate terminator. Make sure that any other external SCSI devices have their terminators removed or disabled.

Installing System Options 4-29

_________________________ NOTE_____________________________

If you remove an external SCSI cable from the rear-panel SCSI connector, the external port is automatically terminated.

____________________________________________________________

Figure 4-24 Connecting Printer and SCSI Cables

4-30 AlphaServer 300 User’s Guide

Introduction

This chapter describes system troubleshooting as well as error beep codes and diagnostic LED codes.

Troubleshooting

)

Refer to the documentation supplied with additional options if you are experiencing problems with specific options that you have installed.

Initial Troubleshooting

Follow these general procedures to troubleshoot your AlphaServer 300 system initially:

1. Check that the power indicators are on and that the fan is running.

2. Check the power indicator on the monitor. Also, check the monitor, keyboard, and

mouse cables to ensure that they are connected and seated properly.

3. Press the Reset button. If your system fails to boot, turn it off, wait 20 seconds, and

then turn it back on.

4. Make sure that all cables and connections are secure.

5. If the operating system has not loaded after 2 minutes, see the diagnostic LEDs

section of this chapter.

6. Contact Digital Services or your service provider for software- or hardware-related

problems.

__________________________NOTE ____________________________

If you need to return a failed component, pack it in its original container and return it to Digital Equipment Corporation or your service provider.

____________________________________________________________

Troubleshooting 5-1

Equipment Log

For your convenience, Appendix D, Equipment Log, includes a form on which you can record all model numbers and serial numbers of your hardware components (system unit, monitor, keyboard, and mouse) and system hardware configuration information (CPU, memory size, drive size, ports, and so on).

General Troubleshooting

Tables 5-1 through 5-3 list how to identify and solve problems that could occur with your system, disk drive, and monitor.

Table 5-1 System Troubleshooting

Problem Possible Cause Action

Power indicator not on. System is not plugged in.

Turn off the system, plug it in, and then turn it back on again.

No power at the wall outlet.

Internal power supply cables not reconnected after installing options.

Power supply failure.

Power shuts off System overheating, fan

failure.

Use another wall outlet.

Reconnect cables.

Contact your service representative.

Intermittent problems could result from overheating. Check that the air flow path is clear. Make sure there are no materials blocking the input grill. Also make sure the cables inside the system are properly dressed and not impeding the airflow.

5-2 AlphaServer 300 User’s Guide

Table 5-1 System Troubleshooting

Problem Possible Cause Action

Power is on, but there is no screen display.

Brightness and contrast controls are not correctly set.

(continued)

Adjust the brightness and contrast controls.

Monitor is off. Monitor cable or power

cord is incorrectly installed.

Configuration error.

Monitor is defective. Defective video controller

module.

Turn on the monitor. Check all monitor connections.

Refer to the video module documentation for more information.

Try another monitor. Replace the video module.

Troubleshooting 5-3

Table 5-1 System Troubleshooting

Problem Possible Cause Action

System does not boot. Operating system

software is not installed on the hard disk drive.

(continued)

Install the appropriate operating system.

System cannot find the boot device.

Environment variables incorrectly set.

Check the system configuration for correct device parameters. Digital UNIX and OpenVMS: Use the SRM show device command. (See Chapter 3, Console Commands.) Use gathered information to identify target devices for boot command and verify that the system sees all installed devices.

Windows NT: Use the ARC console to display the available boot devices. First, from the Boot menu select Supplementary

...

, then select Display

hardware configuration.

Verify that the target boot device is listed.

Check and set the environment variables, if necessary. Digital UNIX and OpenVMS: Use the SRM console show and set commands to check and set the values assigned to boot-related variables such as auto_action, bootdef_dev, and boot_osflags. (See Chapter 3, Console Commands.)

5-4 AlphaServer 300 User’s Guide

Table 5-1 System Troubleshooting

Problem Possible Cause Action

System does not boot (continued).

Target boot device not listed in show device, show config (SRM), or Display

Hardware Configuration

(ARC).

Environment variables incorrectly set.

Hard disk drive is not correctly formatted or the requested partition does not exist.

There is no software on the requested partition.

Loose cables. SCSI drive jumpers

incorrectly set.

SCSI bus termination incorrectly set.

(continued)

Windows NT:

From the Boot menu, select

Supplementary menu.

then select

Setup the system select Set default environment variables.

(Refer to Chapter 3, Console Commands.)

Format the hard disk drive or correctly partition the hard disk drive using the supplied software.

Install software on the requested partition.

Secure all cable connections. Check all SCSI devices for

incorrect or conflicting IDs. Refer to the hard disk drive documentation.

Check that SCSI bus is properly terminated. (See the General Information on Installing Drives section of Chapter 4.)

...

, then

Troubleshooting 5-5

Table 5-1 System Troubleshooting

Problem Possible Cause Action

No response to keyboard commands.

Keyboard is password protected.

(continued)

Enter the keyboard password, if supported by your operating system.

Keyboard is not connected.

Keyboard is connected to the mouse port.

No response to mouse commands.

Fan failure Check that the air flow path is

System forgets NVRAM settings, environment variables, or the time-ofday while powered off.

Mouse is not connected.

Mouse is connected to the keyboard port.

Mouse driver not installed.

Mouse ball sticking.

Dead battery Replace the lithium battery. Use a

Connect the keyboard to the keyboard port.

Connect the mouse and restart the operating system.

Connect the mouse to the mouse port and restart the operating system.

Install the appropriate mouse driver; refer to your supplied application software documentation.

Clean the mouse.

clear. Make sure there are no materials blocking the input grill. also check to see that the cables inside the system are properly dressed and not impeding the airflow.

Panasonic BR2032, CR2032, or equivalent (see Chapter 4, Installing System Options).

5-6 AlphaServer 300 User’s Guide

Table 5-2 Disk Drive Troubleshooting

Problem Possible Cause Action

Hard disk drive cannot read or write information.

Incorrect SCSI drive ID settings.

Set the SCSI ID. Refer to the disk drive installation instructions.

Floppy drive cannot read or write information.

Loose or incorrectly installed cables.

Disk drive is not correctly formatted or partitioned.

External drive not powered up.

Diskette is not formatted.

Floppy is wrong density.

Floppy is worn or damaged.

Floppy is write protected.

Floppy drive is empty.

Make sure all cables are correctly installed.

Format and partition as required using the supplied operating system.

Turn it on.

Format the floppy.

Use a floppy of the proper density for your drive.

Try another floppy.

Slide the write-protect switch so the hole is blocked. If the problem continues, call service personel.

Insert a floppy.

Troubleshooting 5-7

Table 5-3 Monitor Troubleshooting

Problem Possible Cause Action

Monitor power indicator is not on.

Monitor is turned off. Power cord is not

connected.

Turn on the monitor. Connect the power cord to the

system or a wall receptacle.

System powers up, but monitor is unreadable.

Distorted, rolling, or flickering screen display, or wrong/uneven color.

No power at wall receptacle.

Monitor is defective. If you have attached an

older 3-wire monitor (RGB) that has an optional PBXGA (ZLXp) graphics controller to the AlphaServer 300, the monitor may be out of sync and may require the sync signal on the green signal.

Adjustments incorrect. Wrong type of monitor. Defective monitor. Monitor signal cable

loose or damaged.

Use another receptacle.

Try another monitor. Temporarily attach a five-wire

monitor or attach a terminal to the COM1 port and use the serial console. At the SRM console prompt (>>>), type:

>>> set tga_sync_green value Set the value to one of the

following:

• 1 for the first PBXGA

• 2 for the second PBXGA

• 3 for both the first and second

PBXGA

After you have reset the environment variable, you can reattach the 3-wire monitor.

Adjust accordingly. Try another monitor. Try another monitor. Inspect connector pins. Replace

cable if damaged.

5-8 AlphaServer 300 User’s Guide

Error Beep Codes

Table 5-4 shows error beep codes you may encounter at system startup. For example, if the SROM (serial read only memory) code could not find any good memory, you would hear a 1-3-3 beep code (one beep, a pause, a burst of three beeps, a pause, and another burst of three beeps). Contact field service.

Table 5-4 Error Beep Codes

Beep Code Meaning

1-1-4 Basic diagnostic problem. 1-2-1 Real-time clock (BQ3287) failure, or the real-time clock interrupt

did not occur. 1-2-4 Hard failure (for example, a Bcache failure). 1-3-3 Insufficient memory. 3-2-1 Header of the flashROM unreadable, or the flashROM checksum

failed. Attempted boot failed because either: (1) no floppy in drive,

or (2) no boot block on the floppy. 3-2-3 No floppy in drive. 3-2-4 Failure with the keyboard or mouse controller. 3-3-1 Hard failure. Refer to the LEDs to find exact location of failure.

Troubleshooting 5-9

Diagnostic LEDs

Your system contains eight diagnostic LED indicators on the rear of the motherboard (visible through two small holes in the rear panel). The LEDs indicate errors that occur during system initialization and power-on self-test (POST).

Location of the LEDs

Figure 5-1 shows the locations of the diagnostic LED viewing ports c.

Figure 5-1 Diagnostic LEDs

Interpreting the LED Indicator Values

LED indicator values correspond to power-up tests. Table 5-5 lists these LED indicator values and their meanings. The last two indicator values shown on the table indicate a successful power-up. The meanings are valid when the LEDs have stopped sequencing through tests due to an error condition. The LED Indicator Values column of the table shows the LEDs as you view them from the rear of the system. If any LED codes other than the last two listed in Table 5-5 are displayed, contact field service.

5-10 AlphaServer 300 User’s Guide

Table 5-5 LED Codes

Bit 7 Bit 0 Meaning

zzzz z{z{ zzzz z{{z zzzz z{{{ zzzz {zzz zzzz {{z{ zz{z zz z{ zz{z zz {z zz{z zz {{

zz{z z{zz zz{z z{z{ zz{z z{{z zz{z z{{{ zz{z {zzz

zz{z {zz{ zz{z {{{{

zzz{ {{z{ zzz{ {{{z {{z { {{ {{ zzzz zz{{ zzz{ {z {z

Memory test 1 failure Memory test 2 failure Memory test 3 failure Memory test 4 failure DROM and flashROM corrupted Memory test failed FlashROM ID test failed NVRAM (nonvolatile random access memory)

test failed SCSI controller test failed PCI/ISA bridge test failed Real-time clock test failed Keyboard controller test failed Floppy controller, bidirectional parallel port, or

serial ports test failed Interrupts test failed Power on self test passed, DROM console

running Floppy load failed Flash load failed Machine check occurred Console initialized (Final display if using ARC) Console initialized (Final display if using SRM)

=on, {=off

Troubleshooting 5-11

Introduction

This appendix describes the following technical characteristics of the AlphaServer 300 system:

• System specifications

• External system connectors

• Expansion slot current limitations

• System current requirements

• Motherboard jumpers

Technical Specifications

Technical Specifications A–1

System Specifications

Tables A-1 through A-4 list the AlphaServer 300 system processor features, performance, dimensions, and environmental specifications.

Table A-1 Processor Features

Feature AlphaServer 300 System Specifics

Processor type DECchip 21064A Core logic DECchip 21072-AA chipset Secondary cache Write-back, 2 MB

Table A-2 System Specifications

Attributes Specification

PCI clock 33 MHz Slots One PCI only, one PCI/ISA, and one ISA-only Memory Expandable up to 512 MB Total SCSI bus length 3 meters (9.8 feet) for fast SCSI operation

4 meters (13.1 feet) for slow SCSI operation

Table A-3 System Dimensions

Dimension Specification

Width 425.0 mm (17.0 inches) Length 400.0 mm (16.0 inches) Height 98.25 mm (3.93 inches) Weight 11-14 kg (25–30 lb)

A–2 AlphaServer 300 User’s Guide

Table A-4 System Environmental Specifications

Attributes Specification

Operating temperature 10°C to 40°C (50°F to 104°F) Storage temperature −20°C to 65°C (−4°F to 149°F) Operating humidity

(noncondensing) Storage humidity

(noncondensing) Altitude

Operating Nonoperating

20% to 80% relative humidity, maximum wet bulb 40°C (104°F)

10% to 90% relative humidity, maximum wet bulb 65°C (149°F)

2,438 m (8,000 ft) maximum 4,876 m (16,000 ft) maximum

Technical Specifications A–3

Power Supply and Input Power Requirements

Your system comes with a 180-watt or a 210-watt power supply; either of these power supplies fully meets your system's requirements. Both provide five DC voltages: +12 volt,

-12 volt, +5 volt, -5 volt, and +3.3 volt DC. These voltages are used by the various components within the system. Table A-5 lists the input power requirements.

Table A-5 System Input Power Requirements

Rated Voltage Range Rated Input

100 volt AC – 120 volt AC 4 A 47 Hz–63 Hz 220 volt AC– 240 volt AC 3 A 47 Hz–63 Hz

¹ Includes outlet current.

Motherboard Jumpers

Jumper pins allow you to set specific system parameters. Do this by changing the pin location of jumpers (the small, plastic-encased shorting plug that slips over the pins). To change a jumper setting, use your fingers or a pair of needle-nose pliers to remove the jumper from its current location. Place the jumper over the two pins designated for the desired setting. Press the jumper evenly onto the pins. Be careful not to bend the pins.

Jumpers J2, J3, and J27 may be of interest to the user; all others should remain at factory default. Figure A-1 shows the locations of the motherboard jumper pins. Table A-6 lists the motherboard jumpers and factory-default settings. Notice that the square pin of each jumper block is pin 1.

________________________CAUTION ___________________________

Do not touch any electronic component unless you are safely grounded. Wear a grounded wrist strap or touch an exposed metal part of the system unit chassis. A static discharge from your fingers can permanently damage electronic components.

____________________________________________________________

Current

Operating Frequency

Range

A–4 AlphaServer 300 User’s Guide

J21

J25

J26

J27

Figure A-1 Motherboard Jumper Locations

Table A-6 Motherboard Jumper Locations

Jumper Pins Function Description

J1 (1 to 2)

(2 to 3) (D)

J2 (1 to 2)

(2 to 3) (D)

J3 (1 to 2) (D)

(2 to 3)

Mini-console. Jump to main console.

Boot floppy.

Normal (flashROM load).

Reset.

Halt Interrupt Request.

Leave at factory default.

The DROM code uses J2 to determine whether an image from a floppy disk or the flashROM containing the console firmware should be loaded into memory and started.

The front-panel push button can be set to cause either a Reset or a Halt Interrupt Request.

J32

J2 J1

Technical Specifications A–5

Table A-6 Motherboard Jumper Locations

Jumper Setting Function Description

J4 (1 to 2) (D)

(2 to 3)

J7 (1 to 2) (D)

Enables flashROM writes.

Disables writes. 267 MHz CPU.

(continued)

Leave at factory default.

(2 to 3)

J21 (1 to 2)

(3 to 4) (5 to 6)

Hang off 1 (D) Hang off 3 (D) Hang off 5 (D)

J25 (1 to 2) (D)

Removed

J26 (1 to 2) (D)

Removed

J27 (1 to 2)

Hang off 1 (D)

J32 (1 to 2) (D)

Not used. Not used. Leave at factory default.

87332 Super I/O chip. 87312 Super I/O chip.

Disables sensing for presence of external cable.

Enables sensing for the presence of an external SCSI cable.

267 MHz CPU.

Leave at factory default.

J27 controls the automatic SCSI bus terminator. If an external SCSI cable is attached to the SCSI connector, the automatic SCSI terminator turns off. Therefore, the SCSI bus must be terminated at the end of the external bus. When sensing is disabled (J27 1 to 2 installed), an external SCSI terminator is always required, even if no external SCSI devices are present.

Leave at factory default.

(2 to 3)

Unused.

(D)= Default setting.

A–6 AlphaServer 300 User’s Guide

Updating System Firmware

Introduction

This appendix covers two main topics:

• Updating the ARC and SRM console firmware

• Updating the firmware in PCI options that contain flashROMs.

In general, the system firmware should be updated whenever the operating system is updated to ensure compatibility between the hardware and the operating system.

__________________________NOTE ____________________________

The user is responsible for performing system firmware updates. The location of firmware updates is described in the next section.

____________________________________________________________

Location of Firmware Updates

Alpha systems firmware is distributed on the Alpha Systems Firmware Update CD-ROM in conjunction with updates of the supported operating systems.

The latest Alpha systems firmware files can also be downloaded from the Internet:

• Using a World Wide Web browser, use the following URL:

http://ftp.digital.com/pub/Digital/Alpha/firmware/

• Using ftp, open a connection to ftp.digital.com, then go to:

/pub/Digital/Alpha/firmware

Updating System Firmware B–1

New firmware released between shipments of the Firmware Update CD-ROM is available in an interim directory: /pub/Digital/Alpha/firmware/interim/.

Before you download firmware files from the Internet, be sure to read the readme.html or readme.txt file, which explains how to download and use the firmware files.

Updating the Console Firmware

The console firmware on the AlphaServer 300 system is updated by means of an update utility (APU). The update utility contains three images: the update utility itself, the SRM image, and the ARC image.

The update utility can be run from either the SRM console or the ARC console. If you are using the Firmware Update CD-ROM, install it in the CD drive. If you are using floppies, install the floppy in the system's diskette drive. The SRM console uses an update floppy with an Alpha boot block. The ARC console uses a FAT formatted update floppy. Be sure to install the correct floppy for the console you are using to perform the update.

__________________________ Note _____________________________

A flashROM write enable jumper (J4) is located on the motherboard and is set by default to enable updates. If you have any problems updating firmware, check the jumper to ensure that it is set properly. See Appendix A for the location of the jumper.

____________________________________________________________

The next sections describe how to update the console firmware using the Firmware Update CD-ROM. If you are using an update floppy, the procedure is the same, except that you enter a different device ID.

B–2 AlphaServer 300 User’s Guide

Using the Flash Update Utility from the SRM Console

To update the firmware from the SRM console, do the following:

1. Insert the Firmware Update CD-ROM into the CD drive.

2. Type the show device command to determine the device ID of the CD drive.

>>>show device dka0.0.0.6.0 DKA0 RZ26L 440C

dka400.4.0.6.0 DKA400 TOSHIBA CD-ROM 0064 dva0.0.0.0.1 DVA0 ena0.0.0.1.1 ENA0 08-00-2B-38-67-6B pka0.7.0.6.0 PKA0 SCSI Bus ID 7

3. Boot the Firmware Update Utility CD-ROM using the device ID displayed in step 2.

(If you are using the update floppy, the device ID would be dva0.)

>>>b dka400

You should see a display similar to the following, while the update utility is loading and executing:

Bootfile: [alpha200]as200_v2_8.exe bootstrap code read in base = 11e000, image_start = 0, image_bytes = ea800 initializing HWRPB at 2000 initializing page table at 110000 initializing machine state setting affinity to the primary CPU jumping to bootstrap code ff.fe.fd.fc.fb.fa.f9.f8.f7.f6.f5.

ef.df.ee.ed.ec.f4.eb.....ea.e9.e8.e7.e5

X3.7-10895, built on Sep 13 1994 at 11:29:42 >>>Execute Update Sequence Update Script Complete (boot pmem:180000 -flags 0,0) bootstrap code read in base = 180000, image_start = 0, image_bytes = 800000 initializing HWRPB at 2000 initializing page table at 710000 initializing machine state setting affinity to the primary CPU jumping to bootstrap code

Updating System Firmware B–3

HP AlphaServer 300 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual