HP ALL-IN-ONE 200-5110, ALL-IN-ONE 200-5112, ALL-IN-ONE 200-5120, ALL-IN-ONE 200-5130 User Manual

Getting Started

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Understanding hard disk drive space

The hard disk drive on the Hewlett-Packard and Compaq computers with the Microsoft® Windows operating system preinstalled may appear to be smaller than the size stated in the product specifications, in the documentation, or on the box. Hard disk drives are described and advertised by manufacturers in terms of decimal (base 10) capacity. Microsoft Windows and other programs, such as FDISK, use the binary (base 2) numbering system.

In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one gigabyte (GB) is equal to 1,000,000,000 bytes. In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one gigabyte is equal to 1,073,741,824 bytes. Because of the different measuring systems, you may see a difference between the size reported by Microsoft Windows and the size advertised. The storage capacity of the hard disk drive is as advertised.

Microsoft Windows reports smaller capacity in the Windows Explorer tool and in the computer window because it shows information about one partition on the hard disk drive at a time. One of the partitions contains the System Recovery information.

Table of contents

1 Getting information

2 Setting up your computer

Protecting your computer ......................................................................... 3

Guidelines for installing software and hardware devices ............................. 4

Connecting to the Internet ........................................................................ 4

Transferring files and settings to your new computer ................................... 5

3 Troubleshooting and maintenance

Computer does not start .......................................................................... 5

Power ................................................................................................... 6

Display (monitor) .................................................................................... 6

Keyboard and mouse (with cable) ............................................................ 7

Keyboard and mouse (wireless) ............................................................... 8

Speakers and sound ............................................................................... 9

Internet access ..................................................................................... 10

Software troubleshooting ....................................................................... 11

Maintenance ....................................................................................... 14

System Recovery .................................................................................. 16

Recovery discs ..................................................................................... 18

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1 Getting information

Type of information Where to find

● Set up your computer. Setup poster included with your computer.

See how-to videos about using

●

the features of your computer.

Use the computer.

●

Connect to the Internet.

●

Recover factory settings.

●

Learn how to use the

●

Microsoft® Windows® 7 operating system.

● Find Windows 7 password information.

Troubleshoot the most common

●

computer hardware and software issues.

Find links to driver updates.

●

Read frequently asked

●

questions.

Find electronic user guides and

●

specifications for your computer model.

Order parts and find additional

●

troubleshooting help.

Upgrade or replace

●

components of your computer.

Find computer warranty

●

information.

Get technical support.

●

● Get up-to-date information and

help from the Windows community.

Connect to a TV. Watching and Recording TV

●

Visit www.hp.com/supportvideos (English only)

Getting Started (this guide)

Help and Support

Click the Start button, and then click Help and Support or visit www.hp.com/go/win7.

Windows 7 troubleshooting tools

1. Click the Start button, click Control Panel, and then click System and Security.

2. Under Action Center, click Find and fix problems (troubleshooting).

HP Support Web site: www.hp.com/support

Upgrading and Servicing Guide

Click the Start button, click All Programs, and then click User Guides.

If the guide is not available there, visit www.hp.com/support

Limited Warranty and Support Guide or the Warranty and Support Information included with your computer.

www.hp.com/support/consumer-forum

Click the Start button, click All Programs, and then click User Guides.

If the guide is not available there, visit www.hp.com/support

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Type of information Where to find

● Get special utilities for computer owners.

Maintain your computer.

●

Find ergonomic information. Safety & Comfort Guide

●

WARNING!

location away from water, dust, moisture, and soot. These can increase the inside temperature, or can cause fire or electrocution.

WARNING!

outlet that is easily accessible at all times.

WARNING!

move, check the voltage requirements for your new location before plugging the computer into an AC power outlet.

WARNING!

drives.

To reduce the risk of electrical shock or damage to your equipment: Place the computer in a

Do not disable the power cord grounding plug. Plug the power cord in a grounded (earthed)

Disconnect power from the equipment by unplugging the power cord from the electrical outlet.

The power supply is preset for the country/region in which you purchased your computer. If you

To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD

PC Help & Tools folder

Click the Start button, click All Programs, and then click PC Help & Tools.

HP Support Assistant — Maintains your computer performance and resolve problems faster by using automated updates, onboard diagnostics, and guided assistance.

Click the Start button, click All Programs, click HP, and then click HP Support Assistant.

Click the Start button, click All Programs, and then click User Guides

www.hp.com/ergo.

or visit

NOTE:

Windows.

Some features might not be available on systems that are shipped without a version of Microsoft

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2 Setting up your computer

❑

Follow the steps on the setup poster included with your computer.

Place the computer so that all ventilation openings are unobstructed and cabling is not in a walkway or where

❑

it can be stepped on or damaged by placing furniture on it.

Connect all power cords from the monitor, computer, and accessories to a power surge protection device that

❑

is specifically labeled as having surge protection, an uninterruptible power supply (UPS), or a similar device. If the computer has a television tuner, or a modem or telephone connection, protect the computer by using surge protection with these signal inputs as well. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to the computer.

Download and install operating system updates.

❑

Look in the computer box for additional printed details or updates.

Read the Safety and Regulatory Information document in the User Guides folder.

❑

Read the Safety & Comfort Guide for proper workstation setup, posture, health and work habits, and electrical

❑

and mechanical safety information. Click the Start button, click All Programs, and then click User Guides or visit

Protecting your computer

Computer risk Computer feature

www.hp.com/ergo.

Unauthorized use of the computer or user account

Unauthorized access to Setup Utility, BIOS settings, and other system identification information

Computer viruses Antivirus software

Unauthorized access to data and ongoing threats to the computer

Windows 7 critical security updates

User password

A password is a group of characters that you choose to secure computer information.

Administrator password

The free trial antivirus software that is preinstalled on your computer can detect most viruses, remove them, and, in most cases, repair damage caused by viruses. For protection against new viruses beyond the trial period, purchase an extended update service.

Firewall software

Windows 7 includes firewall software preinstalled on the computer.

●

The antivirus software, which is preinstalled on the computer, includes firewall

●

software.

Microsoft continually updates the Windows 7 operating system.

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Protecting your computer

NOTE:

Security solutions can deter theft, mishandling, and software attacks, but cannot prevent them.

Guidelines for installing software and hardware devices

After you complete the initial computer setup, you might want to install additional software programs or hardware devices. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for your computer. Follow the software manufacturer's directions to install the new software.

NOTE:

infect the computer with a virus, or be illegal.

Use only licensed original software. Installing copied software could result in an unstable installation,

Connecting to the Internet

Steps to connect to the Internet:

1. Connect the hardware (might be sold separately).

For a modem, connect to a telephone line (DSL) or cable line and to your computer.

◦

For a wired network connection, connect an Ethernet cable to the computer and to a network router or

◦

LAN device.

For a wireless network connection, use a wireless router with the computer to connect to a WLAN with an

◦

Internet connection.

2. Get Internet service.

◦

provided by the ISP.

If you did not set up the computer for Internet service during the initial setup, do so now by using Online

◦

Services:

a. Click the Start button, click All Programs, click Online Services, and then click Get Online.

b. Follow the onscreen instructions to select an ISP and set up Internet service.

NOTE:

an existing account to this computer. To transfer existing accounts, follow the instructions provided by the ISP.

3. Using your Internet connection through your ISP, open a Web browser and browse the Internet.

Online Services provides a list of ISPs; however, you might choose another ISP or transfer

NOTE:

If you have issues connecting to the Internet, see Internet access on page 10.

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