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HP All computers User Guide

Technical White paper
Installing Microsoft Windows 10 on an HP ProBook or EliteBook Notebook PC
Revision—V 1.0 October 15, 2015
Commercial Managed IT
Technical White paper
Installing Microsoft Windows 10 on an HP ProBook or EliteBook Notebook PC
Commercial Managed IT
Table of contents
1 Executive Summary ............................................................................................. 3
2 System Requirements and Prerequisites ................................................................ 3
2.1 Preinstalled Models ........................................................................................................................... 3
2.2 Requirements & Prerequisites......................................................................................................... 4
3 Installing the OS, Drivers, and Enhancements ........................................................ 4
3.1 Installation Steps ............................................................................................................................... 4
3.2 Drivers and Enhancements .............................................................................................................. 6
Appendix A: Using HP SoftPaq Download Manager .................................................. 13
Using HP SoftPaq Download Manager to update the current platform ...................................... 13
Using HP SoftPaq Download Manager to download SoftPaqs for multiple platforms ............ 15
NOTE: Additional information is available via the SDM Support Forum (SDM -> Help ->
Support Forum) ..................................................................................................... 18
Appendix B: Minimum Required BIOS Versions ........................................................ 19
Checking BIOS Version .......................................................................................................................... 19
Updating BIOS ......................................................................................................................................... 19
Appendix C: Windows 10 Product Guide .................................................................. 20
Appendix D: Installing .NET Framework 3.5 on Windows 10 ...................................... 21
Important notes ..................................................................................................................................... 21
Installing .NET Framework 3.5 on demand ....................................................................................... 21
Using the Control Panel to enable .NET Framework 3.5 ................................................................ 22
References ........................................................................................................... 23
For more information ........................................................................................... 23
1 Executive Summary
This white paper provides instructions for installing the 64-bit versions of Microsoft® Windows® 10 operating systems (OSs) along with applicable HP drivers and applications on supported HP EliteBook and HP ProBook Notebook PC models.
Windows 10 is the latest client operating system from Microsoft. It features a modern user interface while maintaining all of the compatibility, manageability, and security features for which Windows is known.
Target audience: This white paper is intended for IT staff.
2 System Requirements and
Prerequisites
64-bit Windows 10 minimum hardware requirements are available at http://www.microsoft.com.
2.1 Preinstalled Models
EliteBook Folio 1040 G2 EliteBook Folio 1020 G1 EliteBook 850 G2 EliteBook 840 G2 EliteBook 820 G2 EliteBook 755 G2 EliteBook 745 G2 EliteBook 725 G2 ProBook 655 G1 ProBook 645 G1 ProBook 650 G1 ProBook 640 G1 ProBook 470 G2 ProBook 455 G2 ProBook 450 G2 ProBook 445 G2 ProBook 440 G2 ProBook 430 G2
WARNING
Before proceeding with the installation of Windows, you should back up all personal data, such as files, photos and videos. If not backed up, your personal data will be lost.
3
1
1
2.2 Requirements & Prerequisites
The following items are needed to install Windows 10:
A supported HP business notebook PC model with DPK injected, Retail Key or KMS server with Volume License (VL) Windows OS recovery media provided by HP; if you are using media from an alternate source, consider the following:
– A product ID (PID)
NOTE: The HP OS Media only contains the default key, so if DPK is not injected in the BIOS then that key will be required
– Booting to Window Preinstallation Environment (WinPE) for hard-drive formatting or other activities requires
WinPE 4.0
Access to Drivers/OS enhancements provided by HP
– HP SoftPaq Download Manager (www.hp.com/go/sdm) – High speed Internet access (www.hp.com)
IMPORTANT
Make sure you have the latest compatible versions of drivers and enhancements (Tables 1-8). In addition, you must have a Microsoft operating system license for each system on which you install Windows 10 Pro. The Windows 10 Pro license allows you to use Windows 7 Professional, Windows 8.1 Pro, or Windows 10 Pro.
will be required
3 Installing the OS, Drivers, and
Enhancements
This section provides guidelines for users performing a clean installation of Windows 10 on a supported HP business notebook PC.
For more information on installing Windows 10, refer to the Microsoft website at http://windows.microsoft.com/help.
3.1 Installation Steps
IMPORTANT
Follow the installation instructions in the order provided. Failure to complete these steps in the proper order can result in an unsuccessful or unstable installation. These instructions are independent of the operating system currently installed on the notebook PC.
1. Connect to AC power.
2. Depending on the particular Internet connection(s) being used, download the driver(s) for the network interface card
and/or wireless LAN adapter driver. Save to a USB storage device or optical media. – Contact your network administrator to properly set up the networking components of Windows 10.
3. Verify BIOS version per Appendix B. Update if necessary.
4. Verify the following in F10 Setup – System Configuration>Boot Options>CD-ROM boot enabled
Typically provided on the product’s Certificate of Authenticity
4
– System Configuration>Boot Options>Boot Mode set to UEFI Native (without CSM) – Secure Boot should be set to On
5. Boot with the Windows OS recovery disk provided by HP; follow the on-screen instructions for installation. – OS recovery media from HP does not require a product ID or key for installation on a supported HP business
notebook PC.
6. It is best to have an Internet connection during the installation. This will allow connection to Windows Update (WU)
to download the latest drivers.
7. Install HP Updates
Install the drivers and enhancements listed in Tables 1-8 as needed per platform using HP SoftPaq Download
Manager (available from www.hp.com/go/sdm); alternatively, you can download individual SoftPaqs from the HP website. For more information, refer to Appendix A: Using HP SoftPaq Download Manager.
IMPORTANT
HP recommends you review your power management settings prior to using the notebook.
5
Name
Version
Softpaq
Alcor Micro Smart Card Reader Driver
1.7.43.22 A,1
SP71725
Essential System Updates for Microsoft Windows 10
1.1,1,1
SP71882 HP 3001pr USB 3.0 Port Replicator
7.9.339.0,A,1
SP71916
HP 3005pr USB 3.0 Port Replicator
7.9.339.0,A,1
SP71914
HP hs3110/hs3114 Mobile Broadband Drivers
12.1803.2.8 A,1
SP71852 HP lt4112 Gobi 4G Drivers
12.1803.5.7 A,1
SP71871
HP lt4211 Gobi 4G Drivers
1.1.0.63 A,1
SP71700
HP Softpaq Download Manager
3.6.2.0,A,3
SP71484
HP Universal Camera Driver 2014
10.20 A,1
SP71857
HP Universal Port Replicator Driver
7.9.339.0,A,1
SP71917
HP Wireless Button Driver
1.1.5.1 A,1
SP71707
Intel 2014 Win10 64bit Video Driver
4248 F,2
SP72379
Intel Bluetooth Driver for Microsoft Windows 10
18.1.1525.1470 F,1
SP72010 Intel Chipset Installation Utility 10
10.1.1.9 A,1
SP71864
Intel I217LM/V and I218LM Gigabit Ethernet Driver For Microsoft Windows
20.1 A,1
SP71849
Intel Management Engine 11 Components Driver for Windows 10
11.0.0.1153 A,2
SP71838
Intel Rapid Storage Technology 14 Driver for Windows 10 (64 bit)
14.5.0.1081,A,2
SP71863
Intel WLAN Driver For Microsoft Windows 10
18.11.0.8,P,2
SP71972 NXP NPC100 Near Field Proximity Drivers
3.7720.10422.10 C,4
SP71674
Realtek HD Audio Driver 2014
6.0.1.7556 A,1
SP71865
Realtek USB and PCIe Media Card Reader Driver
10.0.370.97 A,1
SP71719 Synaptics Mouse Driver
19.0.12.1,A,3
SP72041
Synaptics WBF Fingerprint Driver
4.5.307.0 A,1
SP71833
3.2 Drivers and Enhancements
The tables provided in this section list minimum recommended software versions for a range of HP EliteBook and ProBook models. The following priorities are specified:
Name – Name of the supported deliverable Version – Recommended minimum version Softpaq – Recommended minimum Softpaq number
The Tables below list minimum recommended HP drivers and enhancements for Windows 10 Professional covering HP EliteBook and ProBook models listed below.
Table 1. Minimum recommended software versions for HP EliteBook 1040 G2
Table 2. Minimum recommended software versions for the HP EliteBook 820 / 840 / 850 G2
6
Name
Version
Softpaq
Alcor Micro Smart Card Reader Driver
1.7.43.22 A,1
SP71725
AMD 2014 Win10 Video Driver
15.20 F,3
SP72377
Essential System Updates for Microsoft Windows 10
1.1,1,1
SP71882 HP 3001pr USB 3.0 Port Replicator
7.9.339.0,A,1
SP71916
HP 3005pr USB 3.0 Port Replicator
7.9.339.0,A,1
SP71914
HP 3D Driveguard 6
6.0.27.1, A,1
SP71708
HP hs3110/hs3114 Mobile Broadband Drivers
12.1803.2.8 A,1
SP71852 HP lt4112 Gobi 4G Drivers
12.1803.5.7 A,1
SP71871
HP lt4211 Gobi 4G Drivers
1.1.0.63 A,1
SP71700
HP Softpaq Download Manager
3.6.2.0,A,3
SP71484
HP Universal Camera Driver 2014
10.20 A,1
SP71857
HP Universal Port Replicator Driver
7.9.339.0,A,1
SP71917
HP Wireless Button Driver
1.1.5.1 A,1
SP71707
Intel 2014 Win10 64bit Video Driver
4248 F,2
SP72379
Intel Bluetooth Driver for Microsoft Windows 10
18.1.1525.1470 F,1
SP72010 Intel Chipset Installation Utility 10
10.1.1.9 A,1
SP71864
Intel I217LM/V and I218LM Gigabit Ethernet Driver For Microsoft Windows
20.1 A,1
SP71849
Intel Management Engine 11 Components Driver for Windows 10
11.0.0.1153 A,2
SP71838
Intel Rapid Storage Technology 14 Driver for Windows 10 (64 bit)
14.5.0.1081,A,2
SP71863
Intel WLAN Driver For Microsoft Windows 10
18.11.0.8,P,2
SP71972 NXP NFC NPC100 Proximity Drivers
3.7720.10422.10 D,4
SP72075
Realtek HD Audio Driver 2014
6.0.1.7556 A,1
SP71865
Realtek USB and PCIe Media Card Reader Driver
10.0.370.97 A,1
SP71719 Synaptics Mouse Driver
19.0.12.1,A,3
SP72041
Synaptics WBF Fingerprint Driver
4.5.307.0 A,1
SP71833
Name
Version
Softpaq
Alcor Micro Smart Card Reader Driver
1.7.43.22 A,1
SP71725
AMD 2014 Win10 Video Driver
15.20 F,3
SP72377
AMD USB Filter Driver
2.1.10.295 A,1
SP71847
Broadcom Bluetooth Driver for Windows 10
12.0.1.695,A,1
SP71995
Broadcom WLAN Dual Band Driver for Windows 10 (For Bumblebee/Supra)
7.35.267.5 A,1
SP72009
Table 3. Minimum recommended software versions for the HP EliteBook 725 / 745 / 755 G2
7
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