HP (Hewlett-Packard) A1280, A6034 User Manual

HP VISUALIZE Personal Workstation

User’s Guide

P- Class (A6034) and X-Class (A1280) Workstations

Printed in USA June 2000

Manufacturing Part Number: A1280-90002

Edition E0600

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and ﬁtness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.

This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Company.

Trademark Acknowledgments

Adobe® Reader © 1987-1997 Adobe Systems Incorporated. All rights reserved. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Microsoft® is a U.S. registered trademark of Microsoft Corporation.

WindowsTMis a trademark of Microsoft Corporation.Windows NT® is a registered trademark of Microsoft Corporation. Netscape® is a trademark of Netscape Communications Corporation.

PentiumTM is a trademark of Intel Corporation.

HP Printing Division:

Hewlett-Packard Company 3404 E. Harmony Road Fort Collins, CO 80528-9599 USA

Contents

1. Using Your Personal Workstation

X- and P-Class Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

X- and P-Class Workstation Physical Characteristics. . . . . . . . . . . . .24

Your Personal Workstation’s Hardware Control Panel . . . . . . . . . . . . . .25

HP MaxiLife and Its Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Control Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

System Rear Panel Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

USB Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Serial Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

PS/2 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Parallel IEEE 1284 I/O Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

LAN Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Power Cord Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Monitors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Operating System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Using Your Multimedia Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Description of Softkeys on the Keyboard . . . . . . . . . . . . . . . . . . . . . . .31

Setting Up Your HP Multimedia Keyboard . . . . . . . . . . . . . . . . . . . . .34

The Euro Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Using Your HP Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Starting and Stopping Your Personal Workstation . . . . . . . . . . . . . . . . .39

Starting Your Personal Workstation for the First Time. . . . . . . . . . . .39

Starting Your Personal Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . .39

Initializing Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Stopping Your Personal Workstation . . . . . . . . . . . . . . . . . . . . . . . . . .41

Contents

Setting Your Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Setting the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Setting a User Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Connecting SCSI Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Connecting an External SCSI Accessory. . . . . . . . . . . . . . . . . . . . . . . 45

Connecting Internal SCSI Accessories . . . . . . . . . . . . . . . . . . . . . . . . 48

Additional Information and Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Recycling an Old HP Personal Workstation . . . . . . . . . . . . . . . . . . . . . . 52

2. Opening Your Personal Workstation and Installing Accessories

Supported HP Field Replaceable Units (FRUs) . . . . . . . . . . . . . . . . . . . 55

Removing and Replacing the Left-Side and Front Panels. . . . . . . . . . . 56

Removing the Left-Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Removing the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Replacing the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Replacing the Left-Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Installing and Removing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Installing Additional Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Removing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Removable Media Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

IDE and FDD Cable and Connector Information . . . . . . . . . . . . . . . . 77

Installing and Removing a CD Device. . . . . . . . . . . . . . . . . . . . . . . . . 79

Installing and Removing a Floppy Disk Drive . . . . . . . . . . . . . . . . . . 89

Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Installing a Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Removing a Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Installing and Removing Accessory Boards . . . . . . . . . . . . . . . . . . . . . 109

Contents

AGP Pro Accessory Board Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Installing I/O Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Removing I/O Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Installing and Removing a Processor. . . . . . . . . . . . . . . . . . . . . . . . . . .118

Removing the Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Installing a Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Installing and Removing a Voltage Regulator Module (VRM) . . . . . . .128

Removing a Voltage Regulator Module . . . . . . . . . . . . . . . . . . . . . . . .129

Installing a Voltage Regulator Module . . . . . . . . . . . . . . . . . . . . . . . .131

Installing Drivers and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

3. Troubleshooting Your Personal Workstation

Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

HP Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

If Your Personal Workstation Does Not Start Properly. . . . . . . . . . . . .137

Display is Blank and There Are No Error Messages . . . . . . . . . . . . .137

If you are Unable to Change any Values in Setup . . . . . . . . . . . . . . .139

If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . .140

If You Cannot Turn Off Your Personal Workstation . . . . . . . . . . . . . . .142

If Your Personal Workstation Has a Hardware Problem. . . . . . . . . . . .143

Display Does Not Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

If Your Keyboard Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

If Your Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

If Your Local Printer Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . .145

If the Floppy Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . .146

If the Hard Disk Drive Does not Work . . . . . . . . . . . . . . . . . . . . . . . .146

If the CD-ROM Drive Has a Problem . . . . . . . . . . . . . . . . . . . . . . . . .147

If an Accessory Board Does not Work . . . . . . . . . . . . . . . . . . . . . . . . .149

Contents

If Your Personal Workstation Has a Software Problem . . . . . . . . . . . . 150

If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . 150

If You Can’t Start the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . 151

If the Date and Time Are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . 151

If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . 151

If You Have a Network Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

If Your Personal Workstation Has an Audio Problem. . . . . . . . . . . . 152

Using HP MaxiLife to Diagnose Problems . . . . . . . . . . . . . . . . . . . . . . 153

Pre-Boot Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

POST Phase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Operating System Boot Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Run-Time Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

HP Hardware Diagnostics Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Recovering Your Personal Workstation’s Operating System . . . . . . . . 164

4. Hewlett-Packard Support and Information Services

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Your HP-Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Hewlett-Packard Information Services. . . . . . . . . . . . . . . . . . . . . . . . . 168

HP Forum on CompuServe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

HP Forum on America Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Ordering Drivers and BIOS on Diskette. . . . . . . . . . . . . . . . . . . . . . . . 170

HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Hewlett-Packard Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Lifeline Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Contents

Hewlett-Packard Marketing Headquarters. . . . . . . . . . . . . . . . . . . . . .178

A. Regulatory Information and Warranty

Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

FCC (for USA only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

HP Hardware Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

HP Year 2000 Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

Three Year Limited Hardware Warranty . . . . . . . . . . . . . . . . . . . . . .185

Limitation of Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

Limitation of Liability and Remedies . . . . . . . . . . . . . . . . . . . . . . . . .186

Obtaining On-Site Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . .187

Customer Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

Obtaining Parts Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . .188

HP Telephone Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

HP Software Product License Agreement and

Software Product Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . .189

HP Software Product License Agreement. . . . . . . . . . . . . . . . . . . . . .189

HP Software Product Limited Warranty. . . . . . . . . . . . . . . . . . . . . . .191

Contents

Figures

Figure 1-1. Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Figure 1-2. System Unit Rear Panel Connectors. . . . . . . . . . . . . . . . . . .26

Figure 1-3. Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Figure 1-4. HP’s Multimedia Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . .34

Figure 1-5. Connecting HP’s Multimedia Keyboard . . . . . . . . . . . . . . . .34

Figure 1-6. Connecting the Microphone and Headset to the Keyboard .36

Figure 1-7. HP Three-Button Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Figure 1-8. Adaptec SCSI Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Figure 1-9. Terminating the SCSI Accessory. . . . . . . . . . . . . . . . . . . . . .46

Figure 1-10. Connecting the Personal Workstation to the SCSI Accessory 46

Figure 1-11. Adaptec SCSI Card Internal Connectors . . . . . . . . . . . . . .48

Figure 2-1. Removing the Left-Side Panel Thumb Screws . . . . . . . . . . .57

Figure2-2.SlidingtheLeft-SidePaneltotheRearofthePersonalWorkstation 58

Figure 2-3. Removing the Left-Side Panel. . . . . . . . . . . . . . . . . . . . . . . .58

Figure 2-4. Lifting Up on the Top Section’s Retainer Tabs. . . . . . . . . . .60

Figure 2-5. View of the Top Section of the Front Panel Swung Outward. . 60

Figure 2-6. View of the Top Section’s Hinge Slots . . . . . . . . . . . . . . . . . .61

Figure 2-7. Lifting Up on the Bottom Section’s Retainer Tabs . . . . . . . .62

Figure2-8. View of the Bottom Section of the Front Panel Swung Outward 63

Figure 2-9. View of the Bottom Section’s Hinge Slots. . . . . . . . . . . . . . .63

Figure 2-10. View of the Bottom Section’s Hinge Slots. . . . . . . . . . . . . .64

Figures

Figure 2-11. Connecting the Bottom Section to the Personal Workstation 65

Figure 2-12. Closing the Bottom Section . . . . . . . . . . . . . . . . . . . . . . . . 65

Figure 2-13. View of the Top Sections Hinge Slots. . . . . . . . . . . . . . . . . 66

Figure 2-14. Connecting the Top Section to the Personal Workstation. 67

Figure 2-15. Closing the Top Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Figure 2-16. Inside View of the Left-Side Panel. . . . . . . . . . . . . . . . . . . 68

Figure 2-17. Replacing the Left-Side Panel . . . . . . . . . . . . . . . . . . . . . . 69

Figure 2-18. Left-Side Panel Showing the Half-Inch Gap. . . . . . . . . . . 69

Figure 2-19. Sliding the Left-Side Panel into Place. . . . . . . . . . . . . . . . 70

Figure 2-20. Replacing the Left-Side Panel Thumb Screws . . . . . . . . . 70

Figure 2-21. Personal Workstation Memory Slots . . . . . . . . . . . . . . . . . 71

Figure 2-22. Preparing the Memory Slot Ejector Tabs . . . . . . . . . . . . . 73

Figure 2-23. Installed DIMM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Figure 2-24. Keyed DIMM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Figure 2-25. Pressing Downward on the Memory Slot Ejector Tabs. . . 75 Figure 2-26. Lifting the DIMM Card Out of the Personal Workstation 76

Figure 2-27. IDE Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Figure 2-28. FDD Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Figure 2-29. System Board Connectors for the IDE and FDD Cables . 78

Figure 2-30. Removing the Front Panel CD Drive Blank . . . . . . . . . . . 80

Figure 2-31. Removing the Metal Blank from the Accessory Chassis. . 81

Figure 2-32. Attaching the Guide Rail to the CD Drive. . . . . . . . . . . . . 82

Figure 2-33. Properly Installed Guide Rail. . . . . . . . . . . . . . . . . . . . . . . 82

Figures

Figure 2-34. Install the CD Drive into the Top Shelf . . . . . . . . . . . . . . .83

Figure 2-35. Connect the CD Drive Audio Cable. . . . . . . . . . . . . . . . . . .83

Figure 2-36. Connect CD Drive IDE Cable . . . . . . . . . . . . . . . . . . . . . . .84

Figure 2-37. Connect the CD Drive Power Cable. . . . . . . . . . . . . . . . . . .84

Figure 2-38. Disconnect the CD Drive Power Cable . . . . . . . . . . . . . . . .85

Figure 2-39. Disconnect CD Drive IDE Cable . . . . . . . . . . . . . . . . . . . . .85

Figure 2-40. Disconnect the CD Drive Audio Cable . . . . . . . . . . . . . . . .86

Figure 2-41. Remove the CD Drive into the Top Shelf . . . . . . . . . . . . . .86

Figure 2-42. Removing the Front Panel CD Drive Blank . . . . . . . . . . . .87

Figure 2-43. Replacing the Metal Blank into the Accessory Chassis. . .88

Figure 2-44. Floppy Disk Drive and Guide Rails. . . . . . . . . . . . . . . . . . .90

Figure 2-45. Attaching the Guide Rails to the Floppy Disk Drive . . . . .90

Figure 2-46. Install the Floppy Disk Drive into Its Shelf . . . . . . . . . . . .91

Figure 2-47. Connect the Floppy Disk Drive Power Cable . . . . . . . . . . .91

Figure 2-48. Connect Floppy Disk Drive FDD Cable. . . . . . . . . . . . . . . .92

Figure 2-49. Disconnect the Floppy Disk Drive FDD Cable . . . . . . . . . .93

Figure 2-50. Disconnect Floppy Disk Drive Power Cable . . . . . . . . . . . .93

Figure 2-51. Remove the Floppy Disk Drive from Its Shelf . . . . . . . . . .94

Figure 2-52. Hard Disk Drive and Guide Rails . . . . . . . . . . . . . . . . . . . .96

Figure 2-53. Attaching the Guide Rails to the Hard Disk Drive . . . . . .96

Figure 2-54. Install the Hard Disk Drive into Its Shelf . . . . . . . . . . . . .97

Figure 2-55. Connect the Hard Disk Drive Interface Cable . . . . . . . . . .97

Figure 2-56. Connect Hard Disk Drive Power Cable. . . . . . . . . . . . . . . .98

Figures

Figure 2-57. Installing the Hard Disk Drive in its Mounting Bracket . 99 Figure2-58.AttachingGuideRailsontheHardDiskDriveMountingBracket

99 Figure 2-59. Install the Hard Disk Drive into Its CD Drive Shelf . . . 100

Figure 2-60. Connect the Hard Disk Drive Interface Cable . . . . . . . . 101

Figure 2-61. Connect Hard Disk Drive Power Cable . . . . . . . . . . . . . . 101

Figure 2-62. Disconnect the Hard Disk Drive Interface Cable . . . . . . 103

Figure 2-63. Disconnect Hard Disk Drive Power Cable. . . . . . . . . . . . 104

Figure 2-64. Remove the Hard Disk Drive from Its Shelf . . . . . . . . . . 104

Figure 2-65. Disconnect the Hard Disk Drive Interface Cable . . . . . . 105

Figure 2-66. Disconnect Hard Disk Drive Power Cable. . . . . . . . . . . . 105

Figure 2-67. Remove the Hard Disk Drive From Its CD Drive Shelf . 106 Figure2-68.RemovingtheHardDiskDriveGuideRailsandMountingScrews

106 Figure 2-69. Removing the Hard Disk Drive from Its Mounting Bracket

107 Figure2-70.ReplacingtheHardDisk Drive Mounting BracketGuideRails

107

Figure 2-71. Install the Hard Disk Drive Mounting Bracket . . . . . . . 108

Figure 2-72. I/O Card Slots and their Capabilities . . . . . . . . . . . . . . . 109

Figure 2-73. Card Guides for the Full-Size I/O Cards . . . . . . . . . . . . . 110

Figure 2-74. HP Visualize fx AGP Connector that is Not Supported . 111

Figure 2-75. Removing the T-15 Torx Screw and Bulkhead . . . . . . . . 112

Figure 2-76. Installing the I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Figure 2-77. Completing the I/O Card Installation . . . . . . . . . . . . . . . 114

Figures

Figure 2-78. Removing the I/O Card’s T-15 Torx Screw . . . . . . . . . . . .115

Figure 2-79. Removing the I/O Card. . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Figure 2-80. Replacing the Bulkhead Blank . . . . . . . . . . . . . . . . . . . . .116

Figure 2-81. Processor Connectors and Terminator . . . . . . . . . . . . . . .118

Figure 2-82. Disconnect the Power Cable for the Processor’s Fan . . . .120

Figure 2-83. Remove the Fan Mount from the Processor Connectors .121

Figure 2-84. Remove the Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Figure 2-85. Installing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Figure 2-86. Placing the Fan Mount Over the Processors. . . . . . . . . . .125

Figure 2-87. Installing the Processor Fan Mount . . . . . . . . . . . . . . . . .126

Figure 2-88. Connect the Power Cable for the Processor’s Fan. . . . . . .126

Figure 2-89. Voltage Regulator Module (VRM) Slots. . . . . . . . . . . . . . .128

Figure 2-90. Ejector Tabs in the Downward Position . . . . . . . . . . . . . .130

Figure 2-91. Removing the Voltage Regulator Module (VRM) . . . . . . .131

Figure 2-92. Ejector Tabs in the Downward Position . . . . . . . . . . . . . .132

Figure 2-93. Installing the Voltage Regulator Module (VRM) . . . . . . .133

Figure 2-94. Installed Voltage Regulator Module (VRM) . . . . . . . . . . .133

Figures

Tables

Table 1-1. X- and P-Class Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Table 1-2. X- and P-Class Characteristics . . . . . . . . . . . . . . . . . . . . . . . .24

Table 1-3. Audio Electrical Speciﬁcations . . . . . . . . . . . . . . . . . . . . . . . .28

Table 1-4. Low-Voltage Differential SCSI Cables . . . . . . . . . . . . . . . . . .47

Table 2-1. Supported HP Field Replaceable Units. . . . . . . . . . . . . . . . . .55

Table 3-1. Actions to Take and Where to Find Help . . . . . . . . . . . . . . .138

Table 3-2. Pre-Boot Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Table 3-3. POST Phase Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Table 3-4. Operating System Boot Phase Message . . . . . . . . . . . . . . . .155

Table 3-5. Run-Time Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . .156

Table 3-6. System Info. Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Table 3-7. Example of Boot Steps Message . . . . . . . . . . . . . . . . . . . . . .159

Table 3-8. Test Component Messages. . . . . . . . . . . . . . . . . . . . . . . . . . .160

Table 4-1. HP Information Services . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Table 4-2. CompuServe On-line Service Numbers. . . . . . . . . . . . . . . . .168

Table 4-3. Lifeline Telephone Support Numbers . . . . . . . . . . . . . . . . . .175

Tables

Preface

This owner’s guide describes how to use your HP VISUALIZE P-Class (A6034) or X-Class (A1280) Personal Workstation.

It is intended for the Personal Workstation user who wants to:

• Set up the Workstation for the ﬁrst time.

• Conﬁgure the Workstation.

• Troubleshoot problems on the Workstation.

• Add accessories to the Workstation.

• Find out where to get more information and support.

Important Safety Information

WARNING If you have any doubt that you can lift the HP VISUALIZE Personal

Workstation or display safely, do not try to move it without help.

For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with you national regulations. This HP VISUALIZE Personal Workstation is disconnected from the power by removing the power cord from the power outlet. This means the Personal Workstation must be located close to a power outlet that is easily accessible.

For your safety, never remove the HP VISUALIZE Personal Workstation’s cover without ﬁrst removing the power cord from the power outlet, and any connection to the telecommunications network. Always replace the cover on the Personal Workstation before switching it on.

To avoid electric shocks, do not open the power supply. There are no user-serviceable parts inside.

This HP VISUALIZE Personal Workstation is a class 1 laser product. Do not attempt to make any adjustment to the laser units.

Important Ergonomic Information

It is strongly recommended that you read the ergonomic information before using your HP VISUALIZE Personal Workstation. If you are using Windows NT, open the Start menu in the task bar and select Help. Then double-click the help topic “Working in Comfort.”

Installation Notice

Products designated in the applicable Hewlett-Packard price list as customer-installable can be installed by computer-knowledgeable customers who carefully read and follow the instructions provided. Customers who elect to have the product installed by our ﬁeld personnel are charged the applicable ﬁeld installation charge, as covered under the standard terms and conditions. For more information, please contact your local sales representative.

Revision History

The revision history for each edition of the manual is listed below: Edition Revision History E0600 First Printing

Problems, Questions, and Suggestions

If you have any problems or questions with our hardware, software, or documentation, please contact either your HP Response Center or your local HP representative. If you have access to a web browser, you can get the latest software and hardware patches at the following URL:

http://www.hp.com/visualize/support

Documentation Conventions

Unless otherwise noted in the text, this guide uses the following symbolic conventions.

user-supplied values

screen display Information that the system displays,

Enter Keycaps are presented with a special keycap

Italic words or characters in syntax and command descriptions represent values that you must supply. Italics are also used in text for emphasis.

commands that you must use literally, and path names appear in this typeface.

font as shown in the left column. (In this document, we refer to the Enter key. On your keyboard, the key may be labeled either Enter or Return.)

Electrostatic Discharge (ESD) Precautions

Electrostatic charges can damage the integrated circuits on printed circuit boards. To prevent such damage from occurring, observe the following precautions during board unpacking and installation:

• Stand on a static-free mat.

• Wear a static strap to ensure that any accumulated electrostatic

charge is discharged from your body to ground.

• Create a common ground for the equipment you are working on by

connecting the static-free mat, static strap, and peripheral units to that piece of equipment.

• Keep uninstalled printed circuit boards in their protective antistatic

bags.

• Handle printed circuit boards by their edges, once you have removed

them from their protective antistatic bags.

Using Your Personal Workstation

1 Using Your Personal

Workstation

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Using Your Personal Workstation

X- and P-Class Product Description

HP Visualize Personal Workstations are offered in two conﬁgurations the X-Class (A1280) and the P-Class (A6034). The major difference between these conﬁgurations is maximum memory availability. The P-Class is upgradeable to 2 GBytes (SDRAM) and the X-Class is upgradeable to 4 GBytes (SDRAM).

X- and P-Class Product Description

To gain a better understanding of the HP VISUALIZE Personal Workstations, see Table 1-1. This table lists the Personal Workstation’s key features.

Table 1-1 X- and P-Class Features

Feature: Description:

Processor (standard) Intel Pentium III with 256 KB cache memory

and 133 MHz FSB

Main memory (size) Upgradeable to 4 GBytes (SDRAM) - X-Class

Upgradeable to 2 GBytes (SDRAM) - P-Class

Video (AGP Pro slot) HP VISUALIZE fx graphics cards (with/without

Texture Module), ELSA GLoria II graphics card

and ELSA Synergy II graphics card LAN Ethernet 10BT/100TX LAN on the system board Audio Integrated 16-bit high ﬁdelity with high-end

mixing capability and SigmaDelta converters

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Using Your Personal Workstation

X- and P-Class Product Description

Table 1-1 X- and P-Class Features

Feature: Description:

Rear connectors • PS/2 mouse

• PS/2 keyboard

• 25-pin parallel

• 9-pin serial

• Two USB connectors

• LINE IN jack (3.5 mm)

• LINE OUT jack (3.5 mm)

• MIC IN jack (3.5 mm)

• Headset jack (3.5 mm)

Disk drive shelves Seven mass storage shelves supporting:

• Two front-access, 3.5-inch bays

• Three front-access, 5.25 in. bays

• Two internal hard disk drive bays

System board connectors • One ﬂexible disk drive connector

• Two IDE connectors (for up to four IDE devices)

• One CD-ROM audio connector

• Internal speaker connector

• One external start connector

Accessory slots • One AGP Pro (Accelerated Graphics Port)

slot

• Three 32-bit, 33 MHz, 5V PCI slots

• Two 64-bit, 66 MHz, 3.3V PCI slots

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Using Your Personal Workstation

X- and P-Class Product Description

X- and P-Class Workstation Physical Characteristics

Table 1-2 X- and P-Class Characteristics

Characteristics: Description:

Weight (excl. keyboard and display) 15.93 kilograms (35.11 pounds). Dimensions 47.3 cm (max.) (D) by 20.9 cm (W)

by 48.3 cm (H) (18.62 inches by 8.22 inches by 19.02 inches).

Footprint Storage temperature −40˚C to +70˚C (−40˚F to +158 ˚F).

Storage humidity 8% to 90% (relative). Operating temperature +5˚C to +35˚C (+41˚F to +95˚F). Operating humidity 15% to 80% (relative).

0.099 m2 (1.06 sq ft).

24 Chapter1

Your Personal Workstation’s Hardware Control Panel

The hardware control panel is located on the front of your Personal Workstation. See Figure 1-1.

Figure 1-1 Front Panel Controls

LCD Control Buttons

Reset Button

Hard Disk Drive Indicator Light

Using Your Personal Workstation

LCD

Power Button and Indicator Light

HP MaxiLife and Its Display

HP MaxiLife and its LCD helps you diagnose problems with your Personal Workstation and provides system information you may need to obtain support. Press one of the LCD control buttons to display the menu.

Use ▲▼ to scroll through the menu items and ↵ to select the item required. For more information on using the LCD, refer to the section “Using HP MaxiLife to Diagnose Problems” in the chapter “Troubleshooting Your Personal Workstation.”

Control Panel Lights

There are two lights on your Personal Workstation’s control panel. The light in the middle of the on/off button glows when the system is on. The other light is the hard disk drive indicator light, which glows when the disk is active.

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Using Your Personal Workstation

System Rear Panel Connectors

This section describes the following connectors on the system unit’s rear panel:

• USB connectors

• Serial connectors

• PS/2 keyboard and mouse connectors

• Audio connectors (including headset and microphone)

• Parallel IEEE 1284 I/O connector

• LAN connector

• Power cord connector.

NOTE To maintain FCC/EMI compliance, verify that all cables are fully seated

and properly fastened.

Figure 1-2 shows the locations of the connectors on the system’s rear panel.

Figure 1-2 System Unit Rear Panel Connectors

USB Connectors

Serial Port Connectors

Keyboard and Mouse Connectors Line Input Jack

Line Output Jack

Parallel Connector

Microphone

Headset

LAN Connector

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Using Your Personal Workstation

System Rear Panel Connectors

USB Connectors

There are two Universal Serial Bus (USB) connectors located on the rear panel of your Personal Workstation. These connectors support several USB devices. Note that you should consult the documentation that accompanies each device for speciﬁc information concerning its use.

For more information on the Universal Serial Bus, use your browser and the following URL:

http://www.usb.org

Serial Connector

You can attach a variety of pointing devices (such as, a mouse or trackball), or peripheral devices (such as, printer, plotters, and modems) to the serial ports on this Personal Workstation. Consult the documentation that accompanies each pointing or peripheral device for speciﬁc information concerning its use.

PS/2 Connectors

There are two PS/2 connectors located on the rear panel of the Personal Workstation. One PS/2 connector is labeled with a mouse and the other connector is labeled with a keyboard.

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Using Your Personal Workstation

System Rear Panel Connectors

Audio Connectors

Your Personal Workstation has audio input and output capability through external input and output connectors on the rear panel and through an internal speaker. The rear panel contains the Line IN, Line OUT, Mic IN, and Headset OUT connectors. See Figure 1-3.

Figure 1-3 Audio Connectors

Line Input Jack

Line Output Jack

Microphone Headset

The audio connectors are standard stereo audio mini-jacks. For a summary of the computer audio electrical speciﬁcations, see Table 1-3. Note that the audio electrical speciﬁcations meet PC99 and AC97 requirements.

Table 1-3 Audio Electrical Speciﬁcations

Frequency Response 20 Hz to 20k Hz Max Input Sensitivity/Impedance

Line in Microphone

Max Output Level/Impedance

Line out Headset Speaker (internal)

2.0Vrms/10Kohms 100mVrms/47Kohm

1.5Vrms/40Kohms

1.0Vrms/32ohms n.a.

Parallel IEEE 1284 I/O Connector

The 25-pin parallel I/O interface uses IEEE 1284 I/O interface protocols.

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Using Your Personal Workstation

Memory

LAN Connector

Your Personal Workstation has a built-in Twisted Pair (TP) connector for the 802.3 (ETHERNET) or 10 BaseT/100 BaseT network. Your Personal Workstation will automatically select the correct network setting.

Power Cord Connector

A 120V/240V AC power cord with three prong connectors for plugging into the rear panel of the Personal Workstation and for the wall outlet. Note that you can select between 120 volts AC and 240 volts AC using the selector switch on back of the Personal Workstation.

Memory

The main memory for an HP VISUALIZE Personal Workstation can vary from a minimum of 256 MBytes and a maximum of 4 GBytes for the X-Class and a 128 MByte minimum to a 2GByte maximum for the P-Class. When you install the memory, you have to use matched pairs (for example, two 128 MByte DIMM cards installed sequentially according to the memory loading order). Note that there are four memory slots for the X-Class and eight memory slots for the X-Class.

To learn how to install DIMM cards in your Personal Workstation, follow the procedure in the section “Installing Memory” in the chapter

“Opening Your Personal Workstation and Installing Accessories.”

Monitors

You can use any PC monitor with your Personal Workstation. Before using your monitor, you should become familiar with its controls,

connectors and indicators. For information on these controls and indicators and on using your monitor, see the documentation that came with the monitor.

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Using Your Personal Workstation

Operating System Overview

Your Personal Workstation uses the Windows NT operating system. This system comes pre-loaded on your system unit’s hard disk drive. When you turn your system on, it will automatically boot-up into an NT operating system.

If your system fails to boot-up, please read the chapter “Troubleshooting Your Personal Workstation” before calling your HP support person. Taking this action ﬁrst could save you valuable time.

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