All Rights Reserved. Reproduction, adaptation, or
translation without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained in this document is subject to
change without notice.
Part number: C8546-90987
Edition 1, 06/2003
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.
Trademark Credits
Acrobat®, Adobe®, and PostScript® are trademarks of
Adobe Systems Incorporated.
HP-UX® Release 10.20 and later and HP-UX Release
11.00 and later (in both 32- and 64-bit configurations) on all
HP 9000 computers are Open Group UNIX 95 branded
products.
Microsoft®, MS-DOS®, Windows®, and Windows NT® are
U.S. registered trademarks of Microsoft Corporation.
PANTONE®* is Pantone, Inc.’s check-standard trademark
for color.
TrueType™ is a U.S. trademark of Apple Computer, Inc.
UNIX® is a registered trademark of The Open Group.
E
Hewlett-Packard offers a variety of ways to obtain information about this printer.
This guide (user guide)This guide is a quick-reference document that provides information that is useful when you
Online user reference guide The online user reference guide is located on the CD-ROM that came with the printer. It
Printer driver HelpThe printer driver Help provides detailed information about using the printer from your
Control panel HelpThe control panel Help provides help for, or additional information about, the current task.
HP’s websiteSee HP’s website for more up-to-date information about the printer:
ENWWIntroduction 11
are at the printer. It also includes information about some useful things that you can do with
the printer.
contains more detailed information about the printer. See “Obtaining a user reference
guide” on page 13.
computer. See “Where to find Help” on page 13.
ELP
Open the Help at the control panel by pressing (H
that appears depends on the status of the printer. See “Where to find Help” on page 13.
http://www.hp.com/
support/lj9500
button). The type of information
http://www.hp.com/support/lj9500
Which guide to use
The following table shows which guide you should use when searching for different kinds of information.
TopicUser guide (this guide) User reference guide
Color printingXX
Control panelXX
Customer support informationXX
FontsX
Paper and other print mediasomeX
Print qualityXX
Printer configurationXX
Printer drivers and softwareX
Printing taskssomeX
Relocating the printerX
SuppliesXX
SupportXX
TroubleshootingjamsX
12 Chapter 1 – Finding informationRev. 1.0
Obtaining a user reference guide
You can obtain a copy of the online user reference guide from the following sources:
•The online user reference guide is on the CD-ROM that came with the printer. Contact your company’s
administrator for information about how to acquire it.
•The online reference guide can be ordered from HP’s website: http://www.hp.com/support/lj9500.
Where to find Help
At the control panel
The button on the control panel provides help for, or additional information about, the current task. The type of
information that appears depends on the status of the printer. See “Gaining access to Help” on page 20 for more
information.
ENWWObtaining a user reference guide 13
1
http://www.hp.com/support/lj9500
At the computer
Microsoft® Windows®
Each printer driver has context-sensitive help screens that can be activated from the Help button, the F1 key, or the
question mark symbol in the upper-right corner in the printer driver (depending on the Windows operating system that is
used). These help screens give detailed information about the specific printer driver and the task you are performing.
Printer-driver help is separate from the software-application help.
Macintosh
1Open the Help menu.
2Select Help Center.
3Click HP LaserJet Printer Help.
These help screens give detailed information about using the printer. Printer-driver help is separate from the
software-application help.
14 Chapter 1 – Finding informationRev. 1.0
Using the control panel
This chapter contains the following information:
•“Control panel features” on page16
•“Interpreting control panel lights” on page 17
•“Using control panel menus” on page 18
•“Gaining access to Help” on page 20
ENWW15
2
http://www.hp.com/support/lj9500
Control panel features
The control panel includes three light-emitting diode (LED) indicator lights; four navigation buttons; a (H
AUSE/RESUME
a P
supplies-status indicators, and printer animations.
Note
button; a C
To find information about control panel messages, see “Interpreting control panel messages” on page 143.
PAUSE/RESUME
button
CANCEL JOB
button
Ready
light
ANCEL JOB
Data
light
button; a numeric ke ypad; and a g rap hical displa y t hat shows up to f our lin es of te xt,
Graphical display
Attention
light
Supplies-status
indicators
BACK button
UP button
HELP button
SELECT button
Numeric keypad
CLEAR button
DOWN button
ELP
) button;
16 Chapter 2 – Using the control panelRev. 1.0
Interpreting control panel lights
LightStateIndication
ReadyOffThe printer is off or offline, or has ex perienced an error.
OnT he printer is ready to print.
BlinkingThe printer is going offline; please wait.
DataOffThe printer has no data to print.
OnThe printer has data to print, but is not ready or is offline.
BlinkingThe printer is processing or is printing the data.
AttentionOffT he printer is functioning without error.
OnThe printer has experienced a critical error. Note the error message, and
BlinkingAction is required. See the control panel display.
ENWWInterpreting control panel lights 17
then turn the printer off and then on again.
2
http://www.hp.com/support/lj9500
Using control panel menus
The control panel menu map shows the menus that all users use while protecting the menus that only administrators use.
Users typically use the first three menus on the list: R ETRIEVE JOB, INFORMATION, and PAPER HANDLING. Administrators and
service technicians use the other menus, which can be protected with a personal identif i cation number (PIN): CONFIGURE DEVICE, DIAGNOSTICS, and SERVICE. A brief description of each main menu follows here.
•Use the Retrieve Job menu to see jobs that are stored on the device. Jobs are listed by user and job name. See
“Store print jobs that you can print later” on page 25 for information about how to store jobs.
•Use the Information menu to see the printable menu map and other information pages.
•Use the Paper Handling menu to set media type (and size if not detected) for each printer tray.
•Administrators use the Configure Device menu to set defaults, I/O ports, diagnostics, and resets. The Configure
Device menu contains the following submenus:
•Printing submenu
•Print Quality submenu
•System Setup submenu
•I/O submenu
•Resets submenu
•Administrators use the Diagnostics menu to perform tests that are grouped by print quality, jam clearance, and
isolation of field-replaceable parts.
•Service technicians use the Service menu to monitor printer status and to provide appropriate assistance during a
service call.
18 Chapter 2 – Using the control panelRev. 1.0
From the control panel, you can print a menu map that shows the layout and current settings of the control panel menu
items. Additional menu items can appear in the control panel, depending on the options that are currently installed in the
printer.
Note
You can perform most routine printing tasks from the computer through the printer driver or in the software
application. This is the most conv enient method to control the printer , and it overrides the printer controlpanel
settings. For more information about how to gain access to the printer driver, see “Open the printer driver”
on page 22.
To print a menu map
ELECT
1Press (S
2Use (U
3Use or to scroll to PRINT MENU MAP, and then press . The menu map prints.
button) to open the menus.
P
button) or (D
OWN
button) to scroll to INFORMATION, and then press .
To navigate the control panel menus
1Press to open the menus.
2Use or to scroll to the menu you want, and then press to select it. Depending on the menu, you might
have to repeat this step to select a submenu.
3Use or to scroll to the item you want, and then press to select it.
4Use or to scroll to the value you want, and then press to select it. An asterisk ( * ) appears next to the
ENWWUsing control panel menus 19
2
http://www.hp.com/support/lj9500
selection on the display, indicating that it is now the default.
5At any time, use (B
6Press P
AUSE/RESUME
ACK
button) to back up one level in the menu tree or to clear a numeric value.
to close the menu.
Gaining access to Help
ELP
The (H
information that appears depends on the status of the printer.
•Press to open the Help. Use or to scroll through the Help messages.
•Press again at any time to exit Help.
Printer statusHelp available
Ready
Idle
Paused
Warning
Error
Other control panel message
In the menusDescription of the highlighted menu or value
20 Chapter 2 – Using the control panelRev. 1.0
button) on the control panel provides help for, or additional information about, the current task. The type of
Description of what kind of Help is available and how to use the Help
Additional information about the message that appears and the
actions necessary to resolve the issue
What you can do
Features for users
You can use your printer to do some interesting things. This section describes the ways that you can use the printer
features:
3
Note
FeatureLocation of procedure Where to perform the feature
•
Open the printer driver
•
Print on both sides of paper (duplexing)
•
Store print jobs that you can print later
•
Create booklets
•
Staple your documents
•
Use the HP Fast Infrared Receiver to print
•
Print covers or a different first page
ENWWFeatures for users 21
If you are an administrator, some useful features are available to you. See “Features for administrators” on
page 44.
page 22Computer
page 24Computer
page 25Store print job at computer; initiate printing at the printer
page 27Computer
page 29Computer
page 30Printer
page 34Computer
http://www.hp.com/support/lj9500
FeatureLocation of procedure Where to perform the feature
•
Create the effect of a full-bleed image
•
Print special documents
page 36Computer
page 37Computer
Open the printer driver
Note
Printer-driver settings override control panel settings. Software application settings override both
printer-driver settings and control panel settings.
Changing the settings for a print job
If you want print settings to be used only in the software application that you are using, change the settings from the
software application. After you quit the software application, the printer settings return to the defaults that are configured in
the printer driver.
To change print settings for a print job
1In the software application, click the File menu, and then click Print.
2Click Setup or Properties. (The options might be different for your application.)
3Change the print settings that you want to change, and then click OK.
22 Chapter 3 – What you can doRev. 1.0
Changing default settings
Note
If you want printing settings to be used in all of the software applications that you use on the computer, change th e default
settings in the printer driver.
To change default settings in Windows 95, Windows 98, and Windows Millennium Edition (Me)
1Click the Start button, point to Settings, and then click Printers.
2Right-click the HP color LaserJet 9500 series printer icon, and then click Properties.
3Change any of the settings on the Finishing, Effects, Paper, Destination, Basics, and Color tabs (the
4Click OK to save your settings, and to close the printer driver .
To change default settings in Windows NT® 4.0
1Click the Start button, point to Settings, and then click Printers.
2Right-click the HP color LaserJet 9500 series printer icon, and then click Document Defaults.
3Change any of the settings on the Finishing, Effects, Paper, Destination, Basics, and Color tabs (the
4Click OK to save your settings and configuration, and to close the printer driver.
ENWWFeatures for users 23
Printer-driver settings override control panel settings. Software application settings override both printerdriver settings and control panel settings.
PostScript® [PS] driver also includes a PS tab). These settings are now the defaults for the printer.
PostScript[PS] driver also includes PS and Status tabs). These settings are now the defaults for the printer .
3
http://www.hp.com/support/lj9500
To change default settings in Windows 2000 and Windows XP
1Click the Start button, point to Settings, and then click Printers (Windows 2000) or Printers and Faxes
(Windows XP).
2Right-click the HP color LaserJet 9500 series printer icon, and then click Printing Prefere n ce s.
3Change any of the settings on the Advanced, Paper/Quality, Finishing, Effects, Destination, and Color tabs.
These settings are now the defaults for the printer.
4Click OK to save your settings and configuration, and to close the printer driver.
Print on both sides of paper (duplexing)
The printer can automatically print on both sides of paper when a duplexer is installed and configured. (A duplexer is
optional on the HP color LaserJet 9500n model and is standard on the HP color LaserJet 9500hdn model.) See the
documentation that is included with the duplexer for installation instructions.
Caution
Note
24 Chapter 3 – What you can doRev. 1.0
Never try to print on both sides of labels, transparencies, on envelopes, or on paper that is hea vie r than
216 g/m2 (58-lb bond). Damage to the printer or a jam can result.
Printer-driver settings override control panel settings. Software application settings override both
printer-driver settings and control panel settings.
To duplex in Windows (all versions)
1Open the printer driver. (See “Open t he printer driver” on page 22.)
2On the Finishing tab, select Print on Both Sides.
3Click OK.
Note
The preceding procedures change the printer’s settings for a print job. To change the printer’s default settings,
see “Changing default settings” on page23.
Store print jobs that you can print later
You can download a print job to the printer hard-disk accessory with or without printing it. You can then print the job when
you want to at the printer control panel. For example, you might want to download a brochure or instruction manual that
other users can gain access to and print.
To store a print job on the hard-disk accessory , select the Stored Job option in the printer driv er when you are printing from
the printer control panel.
Note
ENWWFeatures for users 25
To protect a stored job, assign a personal identification number (PIN) to the job.
3
http://www.hp.com/support/lj9500
To create a stored job
Open the printer driver. (See “Open the printer driver” on page 22.)
1
Click the
2
3
4
5
Destination
Under
Destination Features
Select
Stored Job
Type the user name and job name.
tab.
, click
Settings
or
Options
.
.
The job does not print until someone requests it at the printer.
To print a stored job
You can print a job that is stored on the printer hard-disk accessory at the control panel.
ELECT
Press (S
1
Use (U
2
Use or to scroll to the user name, and then press .
3
Use or to scroll to your job name, and then press .
4
Use or to scroll to
5
Use or or the numeric keypad to specify th e number of copies, and then press .
6
AUSE/RESUME
Press P
7
If PRINT has (P
26 Chapter 3 – What you can doRev. 1.0
button) to open the menus.
P
button) or (D
OWN
button) to scroll to RETRIEVE JOB, and then press .
PRINT, and then press .
to close the menus.
ADLOCK
symbol) next to it, the job requires a PIN to begin printing.
To delete a stored job
Jobs that are stored on the printer hard-disk accessory can be deleted at the control panel.
1Press to open the menus.
2Use or to scroll to RETRIEVE JOB, and then press .
3Use or to scroll to the user name, and then press .
4Use or to scroll to your job name, and then press .
5Use or to scroll toDELETE, and then press .
6Press P
If DELETE has next to it, the job requires a PIN to be deleted.
AUSE/RESUME
to close the menus.
Create booklets
3
Note
Note
ENWWFeatures for users 27
Automatic folding and stapling of a booklet requires the multifunction-finisher accessory (C8088A). If the
printer does not have a m ulti function -finisher accessory, the printer can print the pages in the correct order,
and the pages can then be folded and stapled or bound manually.
HP recommends that you use your softw are app lication t o prepa re and preview your document f or printi ng,
and then use your printer driver to print and saddle stitch your booklet.
http://www.hp.com/support/lj9500
To print a booklet in Windows
Open the printer driver. (See “Open the printer driver” on page 22.)
1
On the
2
3
4
Finishing
Select
Flip Pages Up
Select the booklet layout from the
tab, select
, if necessary.
Print on Both Sides
Booklet Printing
.
drop-down list, and then click OK.
To print a booklet in Mac OS
Before printing a booklet for the f i rst time, make sure that you have installed the HP Manual Duplex and Booklet software .
This software requires a custom installation and is available for Mac OS 9.2.2 and earlier.
Note
1
2
3
4
5
6
7
28 Chapter 3 – What you can doRev. 1.0
Mac OS X does not have the ability to print a booklet.
In the software application, click the
Select
Select
Click
Click
Click
Select the
from the pull-down menu, and then click
Layout
Plug-In Preferences
Save Settings
Booklet Printing
Format Booklet
Paper Size
from the pull-down menu,
.
.
.
from the pull-down menu, and then click
menu, and then click
File
.
Print
Print on Both Sides
Print-Time Filters
.
Print
.
, and
Booklet
.
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