HP 9250C Getting Started Guide [ca]

HP 9250C Digital Sender

Getting Started Guide Guía de instalación inicial Manual de primers passos Guia de introdução

FCC Regulations

Trademark Credits

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Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

CB472-90944

Edition 1, 6/2007

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it can cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation; the presence of interference can be determined by turning the equipment off and on.

If this equipment does cause harmful interference to radio or television communications, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna; increase distance between equipment and receiver; connect equipment to an outlet on a circuit different from that to which the receiver is located; or consult your dealer or an experienced radio/television technician.

Note: Any changes or modifications to the device that are not expressly approved by HP could void the user's authority to operate this equipment

Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Pentium® is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Install and Setup the Device

Installation environment

Prepare the site

Select a well-ventilated, dust-free area to install the device. Place the device on a sturdy surface.

552.62 mm (17.82 inches) 571.82 mm (22.51 inches)

0 inches)

.40 inches)

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340.26 mm (13

System requirements

To install the HP 9250C Digital Sender, the computer system must have the following features:

Fast Ethernet 100Base-TX or Ethernet 10Base-T

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Access to an SMTP e-mail gateway

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NOTE HP highly recommends establishing SMTP gateway on your own local area network.

However, the device can be configured for e-mail functionality even if mail services are provided by an outside Internet service provider (ISP) over a digital subscription line (DSL).

340.26 mm (13

ENWW Installation environment 1

Device components

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Unpack the device

Remove all shipping bags, tape, and packing material.

1 Getting started guide

2 Digital sender documentation and HP DSS optional software

3 Digital sender

4 Control panel overlays (if included)

5 Power cord

Identify device parts

Front of device

1. Control panel

2. Jam release

3. Output bin

2 Install and Setup the Device ENWW

4. ADF input tray

5. Keyboard (pull to open)

6. On/off switch

Control Panel

1. Attention light

2. Data light

3. Ready light

4. Brightness-adjustment dial

5. Touchscreen graphical display

Back of device, lock, and serial number

6. Numeric keypad

7. Sleep button

8. Reset button

9. Stop button

10. Start button

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7. ADF cable

8. Control-panel cable

9. 10/100Base-T network port

10. EIO port

11. USB host port (for third-party accessories)

12. USB device port (if needed for firmware upgrades)

13. Power connector

14. Scanner lock

15. Serial number

16. Extra mylar sheets

ENWW Device components 3

Starting up

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Changing the control panel overlays

Use the following procedure to change the control-panel overlay, if needed.

1. Insert a small, flat-blade tool in the slot at the top edge. Lift the top and pull it off the control panel.

2. Place the overlay to align correctly with the buttons. Slide the bottom edge down first and snap it

onto the control panel

Unlock the scanner

Connect the network cable

4 Install and Setup the Device ENWW

Connect the power cord

1. Connect the power cord to the device and outlet.

2. Turn on the power switch and follow the prompts on the control panel.

Configure the control-panel settings

Basic default settings

Language settings

After the device warms up, the messages on the control panel appear in English. Change the language in one of two ways:

Select the preferred language from the Language menu the first time the device is turned on. The

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language must be selected within 60 seconds after the menu appears.

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Change the language at any time from the Administration menu. First touch Device Behavior,

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touch Language, touch the preferred language, and then touch Save.

Date and time settings

Touch Exit if the date and time settings are correct. Touch OK to change these settings.

Assign the IP address

The device must be assigned a valid IP (Internet Protocol) address on the network. If the network uses dynamic host configuration protocol (DHCP), the IP address can be assigned automatically. DHCP is the default setting in the digital sender. Manually assign an IP address if DHCP is not being used.

Find the automatically assigned DHCP IP address

On the home screen, touch Network Address. The IP address appears on the Network Address screen.

If the Network Address button does not appear, find the IP address:

Touch Administration, and then touch Information.

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Touch Configuration/Status Pages, and then touch Configuration Page.

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Touch Show. The digital-sender configuration information appears.

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Touch OK to see the Jetdirect data. Scroll through the information to find the IP address.

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ENWW Configure the control-panel settings 5

Manually assign an IP address

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Device configuration

1. Touch Administration, and then touch Initial Setup.

2. Touch Networking and I/O, and then touch Embedded Jetdirect.

3. Touch TCP/IP, and then touch either IPV4 Settings (such as http://192.168.1.1) or IPV6 (such as

http://[2001:0ba0:0000.0000.0000.0000.0000:1234]).

4. Touch Config Method.

5. Touch Manual, and then touch Save.

6. Touch Manual settings.

7. Touch IP address. Touch the IP address field, and then type the IP address.

8. Touch OK.

Before configuring, have the following information:

The host name or IP address of the simple mail transfer protocol (SMTP) e-mail server that will

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send e-mail from the digital sender

The host name or IP address of the Lightweight Directory Access Protocol (LDAP) server that will

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retrieve e-mail addresses (optional)

The preferred folder paths for the send-to-folder feature

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The host name or IP address of the digital sender

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Use the following keys on the keyboard to help navigate through the configuration screens.

Press the Escape key to return to the previous screen.

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Press the Tab key to move the cursor to the next field.

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6 Install and Setup the Device ENWW

Install and configure Embedded Web Server (EWS)

Install and configure EWS to access the following features:

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E-mail

Folder

Addressing

Kerberos authentication

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LDAP authentication

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Group 1/Group 2 PIN authentication

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1. Open a web browser and type the device IP address.

2. Select the Digital Sending tab and complete the General Settings information.

3. Select E-mail Settings and then type the SMTP server address.

If you are using an Internet Service Provider (ISP) for Internet access and e-mail you might need to contact your ISP to obtain the SMTP server name, and to determine if you need to enter an account name and password for SMTP authentication.

4. Select E-mail Address Book to enter frequently-used e-mail addresses and e-mail distribution

lists. The Fax Address Book and Fax Speed Dials are located in the left navigation area.

5. Select Send To Folder to set up one or more folder destinations for scanned documents.

Install and configure digital sending software (DSS)

Install and configure digital sending software (optional) to access the following features:

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Workflow

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OCR

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Lanfax

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Tip If a previous version of HP DSS is already installed, save time by copying settings with the

copy settings feature in the MFP configuration tab when installing the newer device.

The digital sender must be on and connected to the network in order to successfully complete the software installation process.

Install the software on the server that will be supporting the HP Digital Sending Software (HP DSS) service. After installation, the HP DSS runs in the background as a service, starting automatically whenever the server is restarted.

Verify the device installation

Test the installation and configuration using the E-Mail and Network Folder options on the control- panel display.

1. Place a document face-up in the ADF or face-down on the flatbed glass.

2. Touch E-Mail.

Windows authentication

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Lanfax authentication

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Netware authentication

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3. Type the user name and password, if prompted.

ENWW Device configuration 7

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Where to look for more information

4. If not prompted to log in, touch From: and then type an e-mail address.

5. Touch To: and then type the same e-mail address.

6. Touch OK and then press Start. The device scans the document and sends it to you as an e-mail

attachment.

7. Repeat this process using the Network Folder option, and verify that the file is sent to the correct

folder.

A successful test shows that the device will scan and send documents to the configured e-mail address or folder.

If the device does not send the file correctly, verify the device installation and configuration.

Feature Description For more

information

Scan to E-mail Scan a document and send it to any e-mail address

Scan to Folder Scan a document to one or more network folders

Address Book for E-mail and Fax

User PIN Authentication Requires authorization to use device

LDAP Addressing Search an LDAP directory for names and e-mail

LDAP Authentication

Kerberos Authentication

DSS LANFax Route fax jobs via an existing LANFax

DSS Send to Folder

DSS Workflow Capture information about scanned documents;

DSS Windows Negotiated Authentication

DSS LDAP Authentication

Enter names, e-mail addresses, and fax numbers

addresses

Require user authentication to use specific features

infrastructure

Scan a document to one or more network folders.

route documents to other applications

Requires user authentication to use specific features

EWS user guide

DSS support guide

8 Install and Setup the Device ENWW

Troubleshooting and customer support

Troubleshooting

Problem Action to take

The digital sender will not scan and is unable to complete the job. A Please try again error message is displayed.

The Find Servers button on the E-Mail Settings screen did not find any servers.

The Find Servers button on the Authentication Settings screen did not find any servers.

The scanner head lock is still in the locked position. Switch it to the unlocked position.

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Unlock the scanner.

See

Verify that you have a functioning SMTP server on the network.

Click the Add… button on the E-Mail Settings screen and type the host name or IP address of the SMTP server. After typing the address, click the Test button to verify that the software can contact the server.

If testing the server is unsuccessful, contact the network administrator to help troubleshoot the communication with the server.

If you have any other digital senders or MFPs that are using the HP DSS service, use the Copy Settings button on the MFP Configuration tab of the HP MFP DSS Configuration Utility to copy the settings from a device that is functioning correctly, and then use the Paste Settings button to apply those settings to the digital sender.

Verify that there is a functioning LDAP server on the network.

Type the host name or IP address of the LDAP server into the LDAP Server text box. After typing in the address, touch Find Settings to retrieve the server settings. Then touch Test to verify that the software can contact the server.

If testing the server is unsuccessful, contact the network administrator to help troubleshoot the communication with the server.

If there are any other digital senders or MFPs that are using the HP DSS service, use the Copy Settings button on the MFP Configuration tab of the HP MFP DSS Configuration Utility to copy the settings from a device that is functioning correctly, and then use the Paste Settings button to apply those settings to the digital sender.

English

The digital sender is not working.

Scanned pages are blank or have repeated patterns.

The image quality is poor.

The ADF feeds multiple sheets, skews sheets, or jams frequently.

Verify that the power cord is securely connected to the device and that it is plugged

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into the power outlet.

Verify that the device is turned on.

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Clear any error messages on the control-panel display.

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Verify that the network cable is securely connected to the device.

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Verify that one of the two green LEDs just above the device network port is on.

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Verify that a page is not already located on the glass.

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Verify that the document that you are trying to send is placed correctly in the ADF (face-

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up) or on the glass (face-down).

Try changing some of the scan settings, where possible, such as resolution or file type,

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to improve the image quality.

Adjust the guides so that they are snug against the stack but do not bend the stack.

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Verify that the ADF input tray or output bin is not overloaded. Each tray can hold a

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maximum of 50 pages, but this capacity may be lower when using certain types of media.

Verify that the paper is stacked square and straight in the ADF.

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ENWW Troubleshooting and customer support 9

Problem Action to take

English

If the original was previously stapled or three-hole-punched, make sure the pages are

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not stuck together.

Verify that the type of media that is being loaded meets the required specifications.

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See the HP 9250C Digital Sender User Guide for media specifications.

An e-mail transmission did not arrive at the destination e-mail address.

A document that you sent to a folder did not arrive at the destination folder.

The bottom of a page that you sent is cut off.

The control panel is using the wrong language.

Customer support

If the e-mail address was manually typed, resend the e-mail message. Re-enter the e-

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mail address, and verify that the correct format has been used (no spaces, the required @ sign, the required period) in both the To: and From: text boxes.

Resend the e-mail. Type the name in the correct format in the From: field so that the

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message is not rejected and so that you receive a message back if the e-mail transmission fails.

Have the network administrator verify that SMTP Relay is enabled on the mail server

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in order to allow sending to e-mail addresses outside of your company.

Have the network administrator verify that the SMTP server is functioning.

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Resend the document.

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Verify whether the file name might have been modified to resolve a duplicate-file-name

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error.

If the document was sent from the glass, the document page might be too long. The

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maximum length for documents scanned from the glass is A4, or 210 x 297 mm (8.27 x 11.69 inches).

Use the control-panel menu to set the correct language. See Language settings.

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See the HP 9250C Digital Sender User Guide on the CD-ROM. For HP Customer Care information, see the support flyer that came with the device, or go to

www.hp.com/support/9250c.

10 Install and Setup the Device ENWW

Instalación y configuración del dispositivo

Entorno para la instalación

Prepare el lugar donde va a colocar el dispositivo

Elija una zona con buena ventilación y que no contenga polvo para instalar el dispositivo. Coloque el dispositivo en una superficie resistente.

552.62 mm (17.82 inches) 571.82 mm (22.51 inches)

.40 inches)

340.26 mm (13

Requisitos del sistema

Para instalar el HP Digital Sender 9250C, el sistema informático debe tener las siguientes características:

Fast Ethernet 100Base-TX o Ethernet 10Base-T

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Acceso a una puerta de enlace de correo electrónico SMTP

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0 inches) .4

340.26 mm (13

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Nota HP recomienda el establecimiento de una puerta de enlace SMTP en su red local. No

obstante, el dispositivo puede configurarse para correo electrónico incluso si un proveedor de servicios de Internet externo no suministra servicios de correo electrónico a través de una línea ADSL.

ESWW Entorno para la instalación 1

Componentes del dispositivo

Desembale el dispositivo

Retire todas las bolsas, cintas y material de embalaje.

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1 Guía de instalación inicial

2 Documentación del Digital Sender y software HP DSS opcional

3 Digital Sender

4 Plantillas del panel de control (si están incluidas)

5 Cable de alimentación eléctrica

Identifique las piezas de la impresora

Parte frontal del dispositivo

1. Panel de control

2. Palanca de liberación de atascos

3. Bandeja de salida

2 Instalación y configuración del dispositivo ESWW

4. Bandeja de entrada del alimentador automático de documentos (ADF)

5. Teclado (tire para abrir)

6. Interruptor de encendido/apagado

Panel de control

1. Luz de atención

2. Luz de datos

3. Luz de preparado

4. Mando de ajuste de brillo

5. Visor gráfico con pantalla táctil

Parte posterior del dispositivo, bloqueo y número de serie

6. Teclado numérico

7. Botón Reposo

8. Botón Restablecer

9. Botón Detener

10. Botón Inicio

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7. Cable del ADF

8. Cable del panel de control

9. Puerto de red 10/100Base-T

10. Puerto EIO

11. Puerto de host USB (para accesorios de terceros)

12. Puerto de dispositivo USB (si es necesario para actualizaciones de firmware)

13. Conector de cable

14. Bloqueo del escáner

15. Número de serie

16. Hojas mylar extra

ESWW Componentes del dispositivo 3

Puesta en marcha

Cambie las plantillas del panel de control

Utilice el siguiente procedimiento para cambiar la plantilla del panel de control si es necesario.

1. Inserte una herramienta pequeña con punta plana en la ranura del borde superior. Levante la parte

superior y tire de ella para retirarla del panel de control.

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2. Coloque la plantilla alineándola correctamente con los botones. Sitúe primero el borde inferior y

encájelo en el panel de control.

Desbloquee el escáner

Conecte el cable de red

4 Instalación y configuración del dispositivo ESWW

+ 36 hidden pages