HP (Hewlett-Packard) 840c User Manual

HP DeskJet 840C Series (USB) Printer User’s Guide for Macintosh

English

HP Customer Care

Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purchase with award-winning service and support that includes:

HP Customer Care Online

HP Customer Care

—

Click your way to a quick solution! start for answers to questions about your HP DeskJet printer — 24 hours a day,

seven days a week.

If you have a modem connected to your computer and subscribe to an online service, or have direct access to the Internet, you can obtain a wide variety of information about your printer at the following web sites:

English: http://www.hp.com/support/home_products French: http://www.hp.com/cposupport/fr/ German: http://www.hp.com/cposupport/de Japanese: http://www.jpn.hp.com/CPO_TC/eschome.htm Portuguese: http://www.hp.com/cposupport/pt Spanish: http://www.hp.com/cposupport/es/

From

HP Customer Care Online

and

HP Customer Care Email

HP Customer Care Online

you can link to

HP Customer Care User Forums

is a great place to

HP Customer Care User Forums

Go online, anytime, and you will also find helpful user forums—a great source of ideas and suggestions for using your HP DeskJet printer. You can access the user

forums directly from

http://www.hp.com/support/home_products.

HP Customer Care by Phone

Call us direct and connect with a service technician who specializes in your product and who can typically answer your questions in one phone call. See

page 43 in this

User’s Guide

for phone numbers.

Acknowledgments

Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, Finder, Mac, Macintosh, MacOS, PowerBook, Power Macintosh, and QuickDraw are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Hewlett-Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Edition 1, September 1999

iii

Chapter 1 Using Your Printer

Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Paper Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Basic Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Chapter 2 Using Your Printer Software

Choosing Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Other Ways to Select a Default Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Desktop Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Page Setup - Controlling Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Printing on Different Types of Paper and Media . . . . . . . . . . . . . . . . . . . . . . 13

HP DeskJet Utility Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 3 Using and Caring for Your

Print Cartridges

Print Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Replacing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Storing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Cleaning Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Damage Resulting from Refilling the Print Cartridges . . . . . . . . . . . . . . . 32

Chapter 4 Getting Help When Things Go Wrong

Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Chapter 5 Supplies and Accessories

Printer Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Printer Quick Start Posters and User’s Guide for Macintosh . . . . . . . . . . 45

Paper and Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Appendix A Setup Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Appendix B Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Appendix C Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Table of Contents

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Limited Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

HP Year 2000 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Introduction

Thank You For Buying an HP DeskJet Printer!

Here’s what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care. (See “HP Customer Care by Phone” on page 43 for the appropriate telephone number.)

Printer

Power adapter

6410020

Printer software (CD and/or diskettes)

Power cord

Black print cartridge

Color print cartridge

Note: You will need to buy a USB-to-USB printer cable to connect your

HP DeskJet printer to your computer. See page 45 for ordering information.

Introduction

Special Features of Your HP DeskJet Printer

Your new HP DeskJet printer is equipped with special features:

• Stunning photo quality through HP’s Color Layering Technology

• Laser-quality black text

• Excellent print quality on plain paper

• Uncompromising performance with print speeds of up to 8 pages per minute for black text and 5 pages per minute for text with color graphics with the HP DeskJet 840C Series printers

• Efficient, fast photo image printing

• Large capacity paper tray that holds up to 100 sheets

Finding More Information

This

User’s Guide

shows you how to operate your printer. For more information:

• Use the

• Turn on balloon help in the setting to view an explanation.

• Visit the HP web site at latest product information, troubleshooting, and printer software updates.

Quick Start Poster

http://www.hp.com/support/home_products

for installation.

Help

menu. Move your cursor over any print

for the

vii

Using Your Printer

Buttons and Lights

The buttons on the front of your HP DeskJet printer let you turn the printer on and off, or to resume printing. The lights give you visual cues about the state of your printer. The buttons and lights from top to bottom are:

Power Button and Light – Use the Power Button to turn the printer on and off. The green light on the Power Button flashes when printing is in progress.

Resume Button and Light – Whenever the light on the Resume Button flashes, press the Resume Button to continue printing.

Warning

Print Cartridge Status Light – When lit, this light indicates that you need to check the status of your print cartridges. “Print Cartridge Status” on page 26 for more information.

Only use the Power Button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off may cause premature printer failure.

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Using Your Printer

Paper Trays

IN Tray

You place paper and other media types for printing in the IN tray. Pull out this tray for easy loading. Once you insert the media you want to use, slide the paper guides so they rest snugly against the media. Be sure to slide all media as far as it will go into the IN tray.

OUT Tray

The printer sends its completed pages to the OUT tray. The OUT tray has two different positions.

Length paper guides

6410006

Width paper guide

IN tray pulled out

Up – For ease of loading media in the IN tray.

Down – For printing, flip the OUT tray down. Be sure to slide both paper adjusters to fit snugly against the paper’s edges. Make sure the paper lies flat in the tray and that the paper fits under the tab of the length paper guide.

OUT tray up

OUT tray down

6410008

Paper guides snug

IN tray pushed in

Using Your Printer

Basic Printer Maintenance

Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case. To remove smudges, stains, and/or dried ink from the exterior of the printer, use a soft cloth moistened with water.

When cleaning your printer, keep these tips in mind:

•

Do not

clean the interior of the printer. Keep all fluids away from the interior.

•

Do not

cleaner or detergent is used on the printer, wipe the printer’s exterior surfaces with a soft cloth moistened with water.

•

Do not

normal when the cradles move back and forth.

For information on cleaning print cartridges and the print cartridge cradle, see “Cleaning Print Cartridges” on page 29.

use household cleaners or detergent. In the event that a household

lubricate the rod on which the print cartridge cradle moves. Noise is

Using Your Printer Software

Note: Before you can use your printer, you must have installed the printer

and printer software as described on the

Quick Start Poster.

Choosing Your Printer

If you haven’t already selected your

Chooser

, you should do so now. To select your printer using a USB connection:

Make sure the computer and printer are turned on, and your printer is connected to your computer with a USB cable.

From the

In the left side of the Chooser window, click the icon.

In the right side of the Chooser window, click

Close the

Apple

Chooser

menu, select

HP DeskJet

Chooser

as the default printer in the

DeskJet 800 Series (USB)

DeskJet 840C.

Other Ways to Select a Default Printer

Besides using the Chooser, you can also select a default printer in the following ways:

Select the desired printer by clicking on the menu bar

•

the screen, and choosing If your control strip is on, then select the desired printer by clicking the

•

icon

in the control strip, and choosing

DeskJet 840C

printer icon

at the top of

printer

•

Drag the document you want to print to the desktop icon of the printer you want to use.

•

Click the icon of the

Default Printer

The Print command will send your documents to this printer until you select a new default printer. If you switch printers, check your document before you print it to see whether the formatting or pagination changed.

HP DeskJet printer

from the

Printing

you want to use, and choose

menu.

Set

Using Your Printer Software

Desktop Printing

Desktop printing is useful when you have a number of documents to print at once, or when you have a document that is already formatted for printing on a particular printer. There are two methods to print documents from the desktop. To perform desktop printing, either:

Drag the icons of the documents you want to print to the desktop icon of the

•

printer you want to use.

Select the icons of the documents you want to print, then choose

•

File

menu. When the

click the

button.

dialog box appears, select your print options, then

Checking Printer Status

You can tell the status of a printer by looking at its desktop icon:

Icon Description Icon Description

Idle printer (default) Printing stopped on

default printer

Idle printer (not default) Error on default printer

Printing on default printer Printer not available or

connected

from the

Using Your Printer Software

Page Setup - Controlling Page Layout

You control settings such as paper size, scaling, page orientation, and watermarks from the box:

HP DeskJet 800 Series Page Setup

dialog box. To get to this dialog

Open the software program used to create your document.

From the

File

menu, select

Page Setup

Paper Size, Scaling, and Page Orientation

Make sure you correctly choose the size of paper, envelopes, or other media you have in the IN tray.

Enter a number from 20 to 400. Numbers smaller than 100 reduce the image size, and numbers greater than 100 enlarge it. Changing size may change pagination.

Click the appropriate icon to choose page orientation.

Using Your Printer Software

Print Dialog Box

You control settings such as number of copies, all or specific pages to print, paper type, print quality, page layout, color, and background printing from the

HP DeskJet 800 Series Print

from your software program’s File menu.

dialog box. To get to this dialog box, select

Buttons

There are four buttons at the bottom of every Print dialog box:

•

Save Settings saves any print settings you select for this and future documents

•

Revert to Defaults returns your print settings to the original

HP-defined settings

•

Cancel cancels settings you have entered and closes the Print dialog box

•

Print starts printing

Using Your Printer Software

General

General is the default panel selected in the Print dialog box menu. This panel lets

you select the number of copies you want to print, whether you want to print the entire document or select pages, and whether you want to print from the front of your document or begin printing from the end forward.

Indicate whether you want to start printing from the first page or from

Click to display a list of other printcontrol panels.

Enter the number of copies you want to print.

the last page.

If you don’t want to print the entire document, enter the beginning and ending page numbers you want to print.

This area displays options set in other Print panels.

You may also choose the following options from the General menu:

•

Paper Type/Quality (see “Paper Type/Quality” on page 9)

•

Layout (see “Layout” on page 9)

•

Color (see “Color” on page 10)

•

Background Printing (see “Background Printing” on page 11)

•

Ink Controls allows you to adjust the ink volume and dry time

Using Your Printer Software

Paper Type/Quality

Choose from a wide range of paper types.

Print Quality

Draft: Quick printing Normal: Every day

printing

Best: Highest quality High Resolution Photo:

Only for photo media

Layout

This dialog box allows you to specify the number of pages printed on each sheet of paper, or to print a poster by specifying the number of pages printed across and down. You also set Two-Sided Printing options from this dialog box.

Check here to print on both sides of the paper.

Choose the number of pages (1, 2, or 4) to print on each sheet. or Print a poster: Choose the size of your poster by choosing the number of pages across and down (2x2, 3x3, or

4x4).

Check to print a border around each page.

If you check Print Both Sides, choose appropriate Binding (side or top).

Using Your Printer Software

Color

Your HP DeskJet 800C Series Printer uses HP’s Color Matching technology to intelligently analyze each element on a page—text, graphics, and photographs— and provide the best color output.

Choose:

• HP Color

Matching (default)

•

ColorSync

•

Grayscale (print in

shades of gray)

•

Black & White (no

color)

Slide to adjust:

•

Saturation

•

Brightness

•

Color Tone

HP Color Matching is the default Image setting on the Color panel. While you

can adjust saturation, brightness, and color tone with the sliders that appear when you choose this option, the center position of the sliders is optimized for most printing uses and types of media.

The ColorSync setting can be used for color matching with other components using the ColorSync matching system.

Grayscale prints in shades of gray. With this setting, you also have the option to

optimize printing for fax and photocopy.

Black & White prints only in black and white (no color, no gray).

Using Your Printer Software

Background Printing

Choose Background if you want to continue working while printing takes place. If you choose Foreground printing, printing will be faster, but you won’t be able to work on other tasks until the printing is complete.

Choose:

• Background to

continue working while printing

• Foreground for

faster printing

Click the button that matches the desired timing for your print job

Using Your Printer Software

The following table describes additional features available when using background printing. To access these features from the desktop, double-click the

HP DeskJet 840C Series printer icon.

Background

Printing Options

Delete a print job • Select the job title or icon, then click the Trash icon.

• Drag the document’s icon to the Trash on your desktop. These methods delete only the print job, not the document itself.

Hold/pause a print job • Select the job title or icon, then click the Pause button.

The print request will pause until you select its title again and click the Resume Button.

• Drag the document icon to the Waiting to Print list of

documents.

Mark a print request “Urgent”

Print at a specific time • Select the job title or icon, then click the small clock.

Sort/change the order of print jobs

• Select the job title or icon, then click the small clock.

• In the dialog box that appears, click Urgent. This moves the

print request to the top of your print list.

• In the dialog box that appears, click At Time, then set the time and date to print.

• From the View menu, choose the title of the column by which you want to sort or choose.

• To see and change the print order, sort by Print Time.

• Drag and drop the print job title to the desired place in the list.

Instructions

Stop and restart printing

Change printers To move a print job from one printer to another printer of the

• Choose Stop Print Queue from the Printing menu.

• To resume printing, choose Start Print Queue.

This is a good way to save print requests when using a portable computer while away from your printer.

same type:

• Drag the icon for the print request to the icon of the desired

printer.

If you’re not sure whether the two printers are of the same type, try moving the print request anyway; the printer software won’t let you move a print request to an incompatible printer.

Using Your Printer Software

Printing on Different Types of Paper and Media

The HP DeskJet 800C Series printer is designed to encompass so many different types of print media that you’re practically set up as a small print shop. This chapter explains how to use the different printing materials available to you.

Printing Photographs

I want to print… I should…

Photo Paper

6410039

1 Remove all paper from the IN tray. 2 Raise the OUT tray to the up position. 3 Insert the photo paper into the IN Tray, glossy side

down.

4 Lower the OUT tray. 5 Slide the paper guides snugly against the sheets. 6 Push in the IN tray. 7 Choose the print settings that match the type and

size of the photo paper.

8 Print the photos.

HP print settings to choose Guidelines to remember

Page Setup

- Paper Size: Choose appropriate paper size

- Orientation: Choose appropriate orientation

Paper Type/Quality

Paper Type:

Print Quality:

Layout

Pages per Sheet:

Print Both Sides:

Choose photo paper type

Choose Best

Unchecked

• For best results, use HP Premium Photo Paper, Glossy, or HP Premium Photo Paper, Matte or Glossy.

• The photo needs to be in electronic (digital) form, before you can print it. Take a digital picture, scan a photo, or have your local camera shop provide an electronic file of your photo.

• Remember to lower the OUT tray once the photo paper is loaded.

• After selecting your paper type, choose the appropriate paper size from the pull-down menu.

Using Your Printer Software

Printing Greeting Cards and Hagaki

I want to print… I should…

1 Slide out both of the paper guides, remove all paper

from the IN tray, slide out the IN tray, and flip up the OUT tray.

2 Insert up to 30 cards into the IN tray as far as they

will go.

3 Slide the paper guides snugly against the edges of

the cards.

6410039

HP print settings to choose Guidelines to remember

4 Make sure the IN tray is pushed in and flip down the

OUT tray.

5 Choose the print settings that match the type and

size of the cards.

6 Print the cards.

Page Setup

- Paper Size: Choose appropriate card size

- Orientation: Choose Portrait icon

Paper Type/Quality

Paper Type:

Plain Paper or Inkjet Paper for Hagaki

Print Quality:

Layout

Pages per Sheet:

Print Both Sides:

Choose greeting card type or

Choose Normal

Unchecked

• For best results use HP Greeting Card Paper.

• For Hagaki, use Plain Paper or Inkjet Paper.

• Use Plain Paper setting to print Hagaki’s address side.

• If you have pre-folded greeting cards, unfold the cards, then load the cards into the IN tray.

• Align the card edges before inserting the cards.

• For ease of loading small cards, pull out the IN tray and raise the OUT tray. After you have inserted the cards, push the IN tray in and lower the OUT tray.

+ 46 hidden pages