HP DeskJet 840C Series (USB)
Printer
User’s Guide for Macintosh
English
HP Customer Care
Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to
be a trouble-free experience, we back your purchase with
award-winning service and support that includes:
HP Customer Care Online
HP Customer Care
—
Click your way to a quick solution!
start for answers to questions about your HP DeskJet printer — 24 hours a day,
seven days a week.
If you have a modem connected to your computer and subscribe to an online
service, or have direct access to the Internet, you can obtain a wide variety of
information about your printer at the following web sites:
Go online, anytime, and you will also find helpful user forums—a great source of
ideas and suggestions for using your HP DeskJet printer. You can access the user
forums directly from
http://www.hp.com/support/home_products.
HP Customer Care by Phone
Call us direct and connect with a service technician who specializes in your
product and who can typically answer your questions in one phone call. See
page 43 in this
User’s Guide
for phone numbers.
ii
Acknowledgments
Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, Finder, Mac,
Macintosh, MacOS, PowerBook, Power Macintosh, and QuickDraw are trademarks
of Apple Computer, Inc., registered in the U.S. and other countries.
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard Company makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or
consequential damages in connection with the furnishing, performance, or use of
this material.
All rights reserved. Reproduction, adaptation, or translation of this manual is
prohibited without prior written permission of Hewlett-Packard Company, except
as allowed under the copyright laws.
No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of Hewlett-Packard Company.
Here’s what comes in the box. If something is missing, talk to your HP dealer or call
HP Customer Care. (See “HP Customer Care by Phone” on page 43 for the
appropriate telephone number.)
Printer
Power adapter
6410020
Printer software
(CD and/or diskettes)
Power cord
Black print
cartridge
Color print
cartridge
Note: You will need to buy a USB-to-USB printer cable to connect your
HP DeskJet printer to your computer. See page 45 for ordering information.
vi
Introduction
Special Features of Your HP DeskJet Printer
Your new HP DeskJet printer is equipped with special features:
• Stunning photo quality through HP’s Color Layering Technology
• Laser-quality black text
• Excellent print quality on plain paper
• Uncompromising performance with print speeds of up to 8 pages per minute
for black text and 5 pages per minute for text with color graphics with the
HP DeskJet 840C Series printers
• Efficient, fast photo image printing
• Large capacity paper tray that holds up to 100 sheets
Finding More Information
This
User’s Guide
shows you how to operate your printer. For more information:
• Use the
• Turn on balloon help in the
setting to view an explanation.
• Visit the HP web site at
latest product information, troubleshooting, and printer software updates.
Quick Start Poster
http://www.hp.com/support/home_products
for installation.
Help
menu. Move your cursor over any print
for the
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1
Using Your Printer
Buttons and Lights
The buttons on the front of your HP DeskJet printer let you turn the printer on and
off, or to resume printing. The lights give you visual cues about the state of your
printer. The buttons and lights from top to bottom are:
Power Button and Light – Use the
Power Button to turn the printer on and off.
The green light on the Power Button flashes
when printing is in progress.
Resume Button and Light – Whenever
the light on the Resume Button flashes,
press the Resume Button to continue
printing.
Warning
Print Cartridge Status Light – When lit,
this light indicates that you need to check
the status of your print cartridges. “Print Cartridge Status” on page 26 for more
information.
Only use the Power Button on the front of the printer to turn the printer on
and off. Using a power strip, surge protector, or a wall-mounted switch to
turn the printer on and off may cause premature printer failure.
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1
1
Using Your Printer
Paper Trays
IN Tray
You place paper and other media
types for printing in the IN tray. Pull
out this tray for easy loading. Once
you insert the media you want to use,
slide the paper guides so they rest
snugly against the media. Be sure to
slide all media as far as it will go into
the IN tray.
OUT Tray
The printer sends its completed pages
to the OUT tray. The OUT tray has two
different positions.
Length paper guides
6410006
Width paper guide
IN tray pulled out
Up – For ease of loading media in the
IN tray.
Down – For printing, flip the OUT tray
down. Be sure to slide both paper
adjusters to fit snugly against the
paper’s edges. Make sure the paper
lies flat in the tray and that the paper
fits under the tab of the length paper
guide.
OUT tray up
OUT tray down
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Paper guides snug
IN tray pushed in
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1
Using Your Printer
Basic Printer Maintenance
Because the printer ejects ink onto the paper in a fine mist, ink smudges will
eventually appear on the printer case. To remove smudges, stains, and/or dried
ink from the exterior of the printer, use a soft cloth moistened with water.
When cleaning your printer, keep these tips in mind:
•
Do not
clean the interior of the printer. Keep all fluids away from the interior.
•
Do not
cleaner or detergent is used on the printer, wipe the printer’s exterior surfaces
with a soft cloth moistened with water.
•
Do not
normal when the cradles move back and forth.
For information on cleaning print cartridges and the print cartridge cradle, see
“Cleaning Print Cartridges” on page 29.
use household cleaners or detergent. In the event that a household
lubricate the rod on which the print cartridge cradle moves. Noise is
3
2
Using Your Printer Software
Note: Before you can use your printer, you must have installed the printer
and printer software as described on the
Quick Start Poster.
Choosing Your Printer
If you haven’t already selected your
Chooser
1
2
3
4
5
, you should do so now. To select your printer using a USB connection:
Make sure the computer and printer are turned on, and your printer is
connected to your computer with a USB cable.
From the
In the left side of the Chooser window, click the
icon.
In the right side of the Chooser window, click
Close the
Apple
Chooser
menu, select
.
HP DeskJet
Chooser
as the default printer in the
.
DeskJet 800 Series (USB)
DeskJet 840C.
Other Ways to Select a Default Printer
Besides using the Chooser, you can also select a default printer in the following
ways:
Select the desired printer by clicking on the menu bar
•
the screen, and choosing
If your control strip is on, then select the desired printer by clicking the
•
icon
in the control strip, and choosing
DeskJet 840C
.
DeskJet 840C
printer icon
.
at the top of
printer
•
Drag the document you want to print to the desktop icon of the printer you
want to use.
•
Click the icon of the
Default Printer
The Print command will send your documents to this printer until you select a
new default printer. If you switch printers, check your document before you
print it to see whether the formatting or pagination changed.
HP DeskJet printer
from the
Printing
you want to use, and choose
menu.
Set
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2
Using Your Printer Software
Desktop Printing
Desktop printing is useful when you have a number of documents to print at once,
or when you have a document that is already formatted for printing on a
particular printer. There are two methods to print documents from the desktop. To
perform desktop printing, either:
Drag the icons of the documents you want to print to the desktop icon of the
•
printer you want to use.
OR
Select the icons of the documents you want to print, then choose
•
File
menu. When the
click the
Print
button.
Print
dialog box appears, select your print options, then
Checking Printer Status
You can tell the status of a printer by looking at its desktop icon:
IconDescriptionIconDescription
Idle printer (default)Printing stopped on
default printer
Idle printer (not default)Error on default printer
Printing on default printerPrinter not available or
connected
Print
from the
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2
Using Your Printer Software
Page Setup - Controlling Page Layout
You control settings such as paper size, scaling, page orientation, and watermarks
from the
box:
1
HP DeskJet 800 Series Page Setup
dialog box. To get to this dialog
Open the software program used to create your document.
From the
2
File
menu, select
Page Setup
Paper Size, Scaling, and Page Orientation
Make sure you correctly choose the size of
paper, envelopes, or other media you have in
the IN tray.
.
Enter a number from
20 to 400. Numbers
smaller than 100
reduce the image
size, and numbers
greater than 100
enlarge it. Changing
size may change
pagination.
Click the appropriate
icon to choose page
orientation.
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2
Using Your Printer Software
Print Dialog Box
You control settings such as number of copies, all or specific pages to print, paper
type, print quality, page layout, color, and background printing from the
HP DeskJet 800 Series Print
from your software program’s File menu.
dialog box. To get to this dialog box, select
Print
Buttons
There are four buttons at the bottom of every Print dialog box:
•
Save Settings saves any print settings you select for this and future documents
•
Revert to Defaults returns your print settings to the original
HP-defined settings
•
Cancel cancels settings you have entered and closes the Print dialog box
•
Print starts printing
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2
Using Your Printer Software
General
General is the default panel selected in the Print dialog box menu. This panel lets
you select the number of copies you want to print, whether you want to print the
entire document or select pages, and whether you want to print from the front of
your document or begin printing from the end forward.
Indicate whether you want to start
printing from the first page or from
Click to display a list of other printcontrol panels.
Enter the number of copies you
want to print.
the last page.
If you don’t want to print the entire document,
enter the beginning and ending page numbers
you want to print.
This area displays options set in other
Print panels.
You may also choose the following options from the General menu:
•
Paper Type/Quality (see “Paper Type/Quality” on page 9)
•
Layout (see “Layout” on page 9)
•
Color (see “Color” on page 10)
•
Background Printing (see “Background Printing” on page 11)
•
Ink Controlsallows you to adjust the ink volume and dry time
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2
Using Your Printer Software
Paper Type/Quality
Choose from a wide
range of paper types.
Print Quality
Draft: Quick printing
Normal:Every day
printing
Best:Highest quality
High Resolution Photo:
Only for photo media
Layout
This dialog box allows you to specify the number of pages printed on each sheet
of paper, or to print a poster by specifying the number of pages printed across and
down. You also set Two-Sided Printing options from this dialog box.
Check here to print on
both sides of the paper.
Choose the number of
pages (1, 2, or 4) to print
on each sheet.
or
Print a poster:
Choose the size of your
poster by choosing the
number of pages across
and down (2x2, 3x3, or
4x4).
Check to print a border
around each page.
If you check Print Both Sides,
choose appropriate Binding (side or top).
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2
Using Your Printer Software
Color
Your HP DeskJet 800C Series Printer uses HP’s Color Matching technology to
intelligently analyze each element on a page—text, graphics, and photographs—
and provide the best color output.
Choose:
• HP Color
Matching (default)
•
ColorSync
•
Grayscale (print in
shades of gray)
•
Black & White (no
color)
Slide to adjust:
•
Saturation
•
Brightness
•
Color Tone
HP Color Matching is the default Image setting on the Color panel. While you
can adjust saturation, brightness, and color tone with the sliders that appear when
you choose this option, the center position of the sliders is optimized for most
printing uses and types of media.
The ColorSync setting can be used for color matching with other components
using the ColorSync matching system.
Grayscale prints in shades of gray. With this setting, you also have the option to
optimize printing for fax and photocopy.
Black & White prints only in black and white (no color, no gray).
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2
Using Your Printer Software
Background Printing
Choose Background if you want to continue working while printing takes place. If
you choose Foreground printing, printing will be faster, but you won’t be able to
work on other tasks until the printing is complete.
Choose:
• Background to
continue working
while printing
• Foreground for
faster printing
Click the button that
matches the desired
timing for your print
job
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2
Using Your Printer Software
The following table describes additional features available when using
background printing. To access these features from the desktop, double-click the
HP DeskJet 840C Series printer icon.
Background
Printing Options
Delete a print job• Select the job title or icon, then click the Trash icon.
or
• Drag the document’s icon to the Trash on your desktop.
These methods delete only the print job, not the document itself.
Hold/pause a print job• Select the job title or icon, then click the Pausebutton.
The print request will pause until you select its title again and
click the Resume Button.
or
• Drag the document icon to the Waiting to Print list of
documents.
Mark a print request
“Urgent”
Print at a specific time• Select the job title or icon, then click the small clock.
Sort/change the order
of print jobs
• Select the job title or icon, then click the small clock.
• In the dialog box that appears, click Urgent. This moves the
print request to the top of your print list.
• In the dialog box that appears, click At Time, then set the time
and date to print.
• From the View menu, choose the title of the column by which
you want to sort or choose.
• To see and change the print order, sort by Print Time.
• Drag and drop the print job title to the desired place in the list.
Instructions
Stop and restart
printing
Change printersTo move a print job from one printer to another printer of the
• Choose Stop Print Queue from the Printing menu.
• To resume printing, choose Start Print Queue.
This is a good way to save print requests when using a portable
computer while away from your printer.
same type:
• Drag the icon for the print request to the icon of the desired
printer.
If you’re not sure whether the two printers are of the same type,
try moving the print request anyway; the printer software won’t let
you move a print request to an incompatible printer.
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2
Using Your Printer Software
Printing on Different Types of Paper and Media
The HP DeskJet 800C Series printer is designed to encompass so many different
types of print media that you’re practically set up as a small print shop. This
chapter explains how to use the different printing materials available to you.
Printing Photographs
I want to print…I should…
Photo Paper
6410039
1 Remove all paper from the IN tray.
2 Raise the OUT tray to the up position.
3 Insert the photo paper into the IN Tray, glossy side
down.
4 Lower the OUT tray.
5 Slide the paper guides snugly against the sheets.
6 Push in the IN tray.
7 Choose the print settings that match the type and
size of the photo paper.
8 Print the photos.
HP print settings to chooseGuidelines to remember
Page Setup
- Paper Size: Choose appropriate paper size
- Orientation: Choose appropriate orientation
Paper Type/Quality
-
Paper Type:
-
Print Quality:
Layout
-
Pages per Sheet:
-
Print Both Sides:
Choose photo paper type
Choose Best
1
Unchecked
• For best results, use HP Premium Photo Paper, Glossy,
or HP Premium Photo Paper, Matte or Glossy.
• The photo needs to be in electronic (digital) form,
before you can print it. Take a digital picture, scan a
photo, or have your local camera shop provide an
electronic file of your photo.
• Remember to lower the OUT tray once the photo
paper is loaded.
• After selecting your paper type, choose the
appropriate paper size from the pull-down menu.
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2
Using Your Printer Software
Printing Greeting Cards and Hagaki
I want to print…I should…
1 Slide out both of the paper guides, remove all paper
from the IN tray, slide out the IN tray, and flip up the
OUT tray.
2 Insert up to 30 cards into the IN tray as far as they
will go.
3 Slide the paper guides snugly against the edges of
the cards.
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HP print settings to chooseGuidelines to remember
4 Make sure the IN tray is pushed in and flip down the
OUT tray.
5 Choose the print settings that match the type and
size of the cards.
6 Print the cards.
Page Setup
- Paper Size: Choose appropriate card size
- Orientation: Choose Portrait icon
Paper Type/Quality
-
Paper Type:
Plain Paper or Inkjet Paper for Hagaki
-
Print Quality:
Layout
-
Pages per Sheet:
-
Print Both Sides:
Choose greeting card type or
Choose Normal
1
Unchecked
• For best results use HP Greeting Card Paper.
• For Hagaki, use Plain Paper or Inkjet Paper.
• Use Plain Paper setting to print Hagaki’s address side.
• If you have pre-folded greeting cards, unfold the
cards, then load the cards into the IN tray.
• Align the card edges before inserting the cards.
• For ease of loading small cards, pull out the IN tray
and raise the OUT tray. After you have inserted the
cards, push the IN tray in and lower the OUT tray.
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Using Your Printer Software
Printing Envelopes
I want to print…I should…
Single envelope
6410010
1 Slide the envelope, with its flap side on the left and
flap facing up, into the OUT tray’s single envelope
slot. Push the envelope in until it stops.
2 Choose the print settings that match the type and
size of the envelope.
3 Print the envelope.
HP print settings to chooseGuidelines to remember
Page Setup
- Paper Size: Choose appropriate envelope size
- Orientation: Choose Portrait icon
Paper Type/Quality
-
Paper Type:
-
Print Quality:
Layout
-
Pages per Sheet:
-
Print Both Sides:
Choose Plain Paper
Choose Normal
1
Unchecked
• Make sure paper is loaded in the IN tray.
• Make sure the OUT tray is in the down position.
• Avoid envelopes that have clasps or windows.
• Avoid envelopes that are shiny or embossed,
envelopes with thick, irregular, or curled edges, or
envelopes that are wrinkled, torn, or otherwise
damaged.
• If your software program includes an envelopeprinting feature, follow those instructions instead of
the procedure here.
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2
Using Your Printer Software
I want to print…I should…
Stack of envelopes
6410013
1 Slide out both of the paper guides, and remove all
paper from the IN tray.
2 Slide up to 15 envelopes, with their flap side on the
left and flap facing up, into the IN tray as far as they
will go.
3 Slide the paper guides snugly against the edges of
the envelopes.
4 Make sure the IN tray is pushed in.
5 Choose the print settings that match the type and
size of the envelopes.
6 Print the envelopes.
HP print settings to chooseGuidelines to remember
Page Setup
- Paper Size: Choose appropriate envelope size
- Orientation: Choose Portrait icon
Paper Type/Quality
-
Paper Type:
-
Print Quality:
Layout
-
Pages per Sheet:
-
Print Both Sides:
Choose Plain Paper
Choose Normal
1
Unchecked
• Never load more than 15 envelopes at one time.
• Align the envelope edges before inserting them.
• Avoid envelopes that have clasps or windows.
• Avoid envelopes that are shiny or embossed,
envelopes with thick, irregular, or curled edges, or
envelopes that are wrinkled, torn, or otherwise
damaged.
• If your software program includes an envelopeprinting feature, follow those instructions instead of
the procedure here.
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Using Your Printer Software
Printing Cards
I want to print…I should…
Cards (index, business, and other small
media)
6410039
1 Pull out the IN tray.
2 Slide out both of the paper guides, and remove all
paper from the IN tray.
3 Insert up to 30 cards into the IN tray as far as they
will go.
4 Slide the paper guides snugly against the edges of
the cards.
5 Make sure the IN tray is pushed in.
6 Choose the print settings that match the type and
size of the cards.
7 Print the cards.
HP print settings to chooseGuidelines to remember
Page Setup
- Paper Size: Choose appropriate card size
- Orientation: Choose Portrait icon
Paper Type/Quality
-
Paper Type:
-
Print Quality:
Layout
-
Pages per Sheet:
-
Print Both Sides:
Choose Plain Paper
Choose Normal
1
Unchecked
• Align the edges of the media before inserting.
• For ease of loading small cards, pull out the IN tray
and raise the OUT tray. After you have inserted the
cards, lower the OUT tray.
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2
Using Your Printer Software
Printing Labels
I want to print…I should…
1 Slide out both of the paper guides, and remove all
paper from the IN tray.
2 Fan the edges of the label sheets to separate them,
then align the label edges. Insert up to 20 label
sheets (label side down).
3 Slide the paper guides snugly against the sheets.
4 Make sure the IN tray is pushed in.
6410014
HP print settings to chooseGuidelines to remember
5 Choose the print settings that match the type and
size of labels.
6 Print the labels.
Page Setup
- Paper Size: Choose A4 or Letter (8.5x11 in.)
- Orientation: Choose appropriate orientation
Paper Type/Quality
-
Paper Type:
-
Print Quality:
Layout
-
Pages per Sheet:
-
Print Both Sides:
Choose Plain Paper
Choose Normal
1
Unchecked
• Use only paper labels that are designed specifically
for use with inkjet printers.
• Never load more than 20 sheets at one time.
• Use only full sheets of labels.
• Make sure the sheets are not sticky, wrinkled, or
pulling away from their protective backing.
• Do not use plastic or clear labels. The ink will not dry
when used with plastic or clear labels.
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Using Your Printer Software
Printing Transparencies
I want to print…I should…
1 Slide out both of the paper guides, and remove all
Adhesive strip
6410038
paper from the IN tray.
2 Fan the edges of the transparency sheets to
separate them, then align the edges.
3 Insert a stack of up to 25 transparency sheets, rough
side down and the adhesive strip toward the printer.
4 Slide the paper guides snugly against the
transparencies.
5 Make sure the IN tray is pushed in.
6 Choose the print settings that match the type and
size of the transparencies.
7 Print the transparencies.
8 The printer waits for transparencies to dry before
releasing them automatically. Press the Resume
Button to continue printing.
HP print settings to chooseGuidelines to remember
Page Setup
- Paper Size: Choose appropriate size
- Orientation: Choose appropriate orientation
Paper Type/Quality
-
Paper Type:
-
Print Quality:
Layout
-
Pages per Sheet:
-
Print Both Sides:
Choose transparency type
Choose Normal or Best
1
Unchecked
• For best results, use HP Premium Inkjet Transparency
Film or HP Premium Inkjet Rapid-dry Transparencies.
The film coating on HP Premium Inkjet Rapid-dry
Transparencies is especially developed to work with
HP inks, giving you crisp images and text and the
fastest drying times. In addition, they won’t jam your
printer.
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2
Using Your Printer Software
Printing Iron-on Transfers
I want to print…I should…
1 Slide out both of the paper guides, and remove all
paper from the IN tray.
2 Load the transfer paper transparent (or glossy) side
down.
3 Slide the paper guides snugly against the sheets.
4 Make sure the IN tray is pushed in.
5 Choose the print settings that match the type and
size of your iron-on transfers.
6 Print your transfers.
HP print settings to chooseGuidelines to remember
Page Setup
- Paper Size: Choose appropriate size
- Orientation: Choose appropriate orientation
- Flip Horizontal
Paper Type/Quality
-
Paper Type:
Paper
-
Print Quality:
Layout
-
Pages per Sheet:
-
Print Both Sides:
Choose HP Premium Inkjet
Choose Best
1
Unchecked
• If you want the text or picture on your t-shirt as you
see it on the screen, flip the document by clicking
Flip Horizontal.
• For best results, use HP Iron-On T-Shirt Transfers.
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2
Using Your Printer Software
Printing Banners
I want to print…I should…
1 Tear off the number of sheets you need (up to 20).
2 Tear off and discard the perforated strips, if any.
3 Slide out the paper guides, and remove all paper
from the IN tray.
4 Raise the OUT tray and leave it in the up position to
print your banners.
5 Put the banner paper in the IN tray so that the
unattached edge is at the top of the stack. Insert the
6410042
first edge into the IN tray until it stops.
6 Slide the paper guides snugly against the sheets.
7 Make sure the IN tray is pushed in.
8 Choose the appropriate paper type, size, and
orientation from the Page Setup and Print dialog
screens.
9 Print the banner.
HP print settings to chooseGuidelines to remember
Page Setup
- Paper Size: ChooseU.S. Letter Banner or
A4 Banner
- Orientation: Choose appropriate orientation
Paper Type/Quality
-
Paper Type:
HP Banner Paper
-
Print Quality:
Layout
-
Pages per Sheet:
-
Print Both Sides:
Choose Plain Paper or
Choose Normal
1
Unchecked
• When printing banners, be sure that the OUT tray is
placed in the up position and the IN tray is pushed in.
• For best results, use HP Banner Paper.
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2
Using Your Printer Software
Printing Posters
I want to print…I should…
1 Load paper in the IN tray.
2 Slide the paper guides snugly against the sheets.
3 Make sure the IN tray is pushed in.
4 Choose the print settings that match the type and
size of your poster.
5 Print your poster.
HP print settings to chooseGuidelines to remember
Page Setup
- Paper Size: Choose appropriate size
- Orientation: Choose appropriate orientation
Paper Type/Quality
-
Paper Type:
-
Print Quality:
Layout
-
Pages per Sheet:
4x4 Poster
-
Print Both Sides:
Choose Plain Paper
Choose Normal
2x2 Poster, 3x3Poster, or
Unchecked
• After printing, trim the edges on each sheet and tape
the sheets together.
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2
Using Your Printer Software
Two-Sided Printing
I want to print…I should…
Manual Two-Sided Printing
Book Binding
Tablet Binding
HP print settings to chooseGuidelines to remember
1 Remove all paper from the OUT tray.
2 Load paper into the IN tray.
3 Slide the paper guides snugly against the sheets.
4 Make sure the IN tray is pushed in.
5 In the Layout dialog box, click Print Both Sides,
then select either the Book or Tablet icon, and
uncheck Automatic.
6 Choose the print settings that match the type and
size of your paper.
7 Begin printing.
8 Carefully follow the reloading instructions
6410033
displayed on your computer screen.
9 When the paper is properly reloaded, click
Continue in the message box on your computer
screen.
6410043
Page Setup
- Paper Size: Choose appropriate size
- Orientation: Choose appropriate orientation
Paper Type/Quality
-
Paper Type:
-
Print Quality:
Layout
-
Pages per Sheet:
-
Print Both Sides:
the Book icon (for binding on the side) or
Tablet icon (for binding at the top). Uncheck
Automatic.
Choose appropriate type
Choose Normal
1
Check this box, then choose
• The printer prints one side of the paper first. Then, a
message on your computer screen tells you how to
reload the paper and resume printing. The reverse
side of the paper is then printed.
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Using Your Printer Software
HP DeskJet Utility Window
The HP DeskJet Utility is located in the Utilities folder on your hard drive’s main
directory. The HP DeskJet Utility window has six panels, as shown below:
•
Select allows you to select the HP DeskJet 840C from the list of printers
connected to your computer (see “Select Panel” on page 25)
•
WOW! demonstrates the HP DeskJet’s print quality
•
Test allows you to print a test document
•
Clean allows you to automatically clean your print cartridges
•
Calibrate allows you to automatically align the Color and Black print
cartridges
•
Support allows you easy access to links to HP Customer Care Online
Simply click a panel, then choose your option(s).
Note: The Ink Level tab in the HP DeskJet Utility is not available with all
models of HP DeskJet 840C Series printers and configurations.
24
2
Using Your Printer Software
Select Panel
Use this panel when any of the functions on the Utility window prompt you to
select a printer. For example, if you want to calibrate your printer by choosing the
Calibrate panel, you will be prompted to first select your printer if it is not already
selected.
To select your printer from within the HP DeskJet 800 Series Utility window:
1Click the Selectpanel on the Utility window.
2 Select USB.
3 In the Connect To: list, choose the desired HP DeskJet printer.
25
3
Using and Caring for Your
Print Cartridges
Print Cartridge Status
The Print Cartridge Status Light flashes when one
or both of your print cartridges are low on ink,
improperly installed, or malfunctioning. It will
also flash if you are trying to use the wrong print
cartridge type.
Replacing Print Cartridges
Note: When buying replacement print cartridges, check the part numbers
carefully. The print cartridge numbers for the 840C, 842C, and 843C
printers are:
Black HP No. [15] (equivalent to C6615 Series)
Tri-Color HP No. [17] (equivalent to C6625 Series)
Print Cartridge Status Light
6410923
Note: When a print cartridge runs out of ink, leave the empty cartridge in
the cradle until you can replace it. The printer does not print with only one
print cartridge in the cradle.
26
3
Warning
Using and Caring for Your Print Cartridges
To replace a print cartridge:
1Press the Power Button to turn on the
printer. The print cartridges move.
2 Unplug the power cord from the back
of the printer.
3 Open the top cover and raise the cradle
latch.
4 Lift the print cartridge out of the cradle
and discard it.
Keep print cartridges out of the reach of children.
5 Remove the replacement print cartridge from its packaging and carefully
remove the protective vinyl tape.
Do NOT touch the
ink nozzles
Remove the protective
vinyl tape
Do NOT touch or
remove the copper
contacts
6410908
Warning
Do NOT touch the print cartridge ink nozzles or copper contacts. Touching
these parts will result in clogs, ink failure, and bad electrical connection.
Also, do NOT remove the copper strips; these are required electrical
contacts.
6 Push the print cartridge firmly, straight down into the print cartridge cradle.
7 Close the cradle latch. When the latch is fully closed, you will hear a click.
8 Load plain white paper in the IN tray.
9 Plug in the power cord in the back of the printer.
10 Close the top cover.
11 If the Print Cartridge Status Light continues to blink after you install the
new print cartridge, check the part number on the print cartridge to ensure you
installed the correct one.
27
3
Using and Caring for Your Print Cartridges
Storing Print Cartridges
To maintain excellent print quality from your print cartridges:
•
Keep all print cartridges in their sealed packages, at room temperature
(60-78˚ F or 15.6-26.6˚ C), until you are ready to use them.
•
Once installed, leave the print cartridges in their cradle at all times to keep
them from drying out or becoming clogged.
•
If you store an unsealed print cartridge, do so in an airtight plastic container.
•
Do NOT unplug the printer until printing is complete and the print cartridge
cradles have returned to their home position on the right side of the printer. The
print cartridges will dry out if not stored in their home position.
Warning
Only use the Power Button
and off. Using a power strip, surge protector, or a wall-mounted outlet
switch to turn the printer on and off may cause premature failure.
on the front of the printer to turn the printer on
28
3
labore qusft v
Using and Caring for Your Print Cartridges
Cleaning Print Cartridges
When Do You Need to Clean?
Clean the print cartridges if your printed page is missing lines or
dots, or if it contains ink streaks.
If You See Missing Lines or Dots...
Clean the print cartridges from the HP DeskJet 800 Series Utility
window by doing the following:
1 Double-click the HP DeskJet 800 Series Utility icon in the Utilities folder on
your hard drive’s main directory.
2 Click the Clean panel, then click the Clean button and follow the instructions
displayed on your screen.
Note: Unnecessary cleaning wastes ink and shortens the life of the print
cartridge.
If You See Ink Streaks...
Clean the print cartridges and the print cartridge cradle by
following the instructions below.
1Double-click the HP DeskJet 800 Series Utility icon in the
Utilities folder on your hard drive’s main directory.
2 Click the Clean panel, then click the Clean button. If this does not prevent
streaks, follow the instructions for “Manually Cleaning the Print Cartridges”
below.
Caution
Be careful not to get ink on your hands or clothing.
Manually Cleaning the Print Cartridges and Print Cartridge Cradle
In order to properly clean the print cartridges and cradle, you will need distilled or
bottled water and cotton swabs or a similar lint-free absorbent material that will
not stick to the cartridges.
29
3
Using and Caring for Your Print Cartridges
Manually Cleaning the Print Cartridges
Press the Power Button to turn the printer on, then lift the top cover.
1
2 After the print cartridges move to the center and stop, unplug the power cord
from the back of the printer.
Warning
Caution
Keep new and used print cartridges out of the reach of children.
3 Remove the print cartridges and place them wide side down on a piece of
paper.
Do NOT touch the print cartridge ink nozzles or copper contacts. Touching
these parts will result in clogs, ink failure, and bad electrical connection.
Also, do NOT remove the copper strips; these are required electrical
contacts.
4 Dip a clean cotton swab into distilled water and squeeze any excess water from
the swab.
5 Clean the face and edges of
the print cartridge as shown.
DO NOT wipe the nozzle
plate.
Do NOT clean
nozzle plate
6 Inspect the cartridge for
fibers on the face and edges.
If fibers are still present,
repeat the cleaning process.
Clean
Caution
7 Repeat the cleaning process for the other print cartridge.
Once you’ve removed the print cartridges, make sure that they are not
outside of the print cartridge cradle longer than 30 minutes.
30
3
Using and Caring for Your Print Cartridges
Manually Cleaning the Print Cartridge Cradle
Using clean, moistened swabs, wipe
1
the underside of each wall of the
cradle.
2 Repeat until no ink residue is seen
on a clean swab.
3 Reinsert the print cartridges, then
close the printer’s top cover.
4 Make sure white paper is loaded
into the IN tray.
6410907
5 Reinsert the electrical power cord
into the back of the printer.
6 Print a test page. Double-click the HP DeskJet 800 Series Utility icon in the
Utilities folder on your hard drive’s main directory, click the Test panel, then
click the Test button.
Note: If streaking still appears, repeat the procedure until the test
printout is clean. You will find additional maintenance tips at
http://www.hp.com/support/home_products.
31
3
Using and Caring for Your Print Cartridges
Damage Resulting from Refilling the Print Cartridges
To get the best performance from your printer, Hewlett-Packard recommends
using only genuine HP supplies for HP DeskJet printers, including genuine
factory-filled HP print cartridges.
Damage resulting from the modification or refilling of HP print cartridges is
specifically excluded from the coverage of HP printer warranties.
Note: When buying replacement print cartridges, check the part numbers
carefully. The print cartridge numbers for the 840C, 842C, and 843C
printers are:
Black HP No. [15] (equivalent to C6615 Series)
Tri-Color HP No. [17] (equivalent to C6625 Series)
32
4
Getting Help When Things Go Wrong
Troubleshooting Tips
It’s frustrating when things go wrong, but the following pages contain tips that can
help you determine what the problem is and how to fix it.
Be sure cable connections are secure. Check if your question is similar to those
listed below and then follow the instructions found in that section:
The printer software won’t install, what’s wrong? See pages 33–34.
Why won’t it print? Seepages 35–37.
What do the flashing lights mean? See page 38.
Is there a problem with your printout? See page 39.
The printer software won’t install, what’s wrong?
What is the problem?Possible causeTo solve the problem…
I inserted a CD, but the
computer couldn’t read it.
• The CD wasn’t properly
inserted.
OR
• The CD player may be
damaged.
OR
• The CD may be damaged.
OR
• The CD-ROM extensions
may be turned off.
1 Reinsert the CD and try again. If this
doesn’t solve your problem…
2 Try inserting a CD that you know works.
If that CD doesn’t work, you may need to
replace your CD player.
3 If other CD’s work but the printer software
CD doesn’t, you may have a damaged CD.
You can download the printer software
from the HP Customer Care web site:
www.hp.com/support/home_products
4 If you don’t have Web access, contact
HP Customer Care. See page 43, to locate
the phone number nearest you.
5 Go to your Extensions Manager to ensure
the Apple CD extension is turned on.
33
4
Getting Help When Things Go Wrong
The printer software won’t install, what’s wrong? continued
What is the problem?Possible causeTo solve the problem…
The software did not install
correctly.
• There may be a conflict with
your virus protection
program.
OR
• There may be a conflict with
another software program.
OR
• Your printer software didn’t
install properly.
1 Uninstall your printer software. Insert the
printer software CD into your computer,
select Uninstall from the Installer, then
repeat the installation procedure.
2 Close any virus protection programs that
are active.
3 If you have been using Apple’s QuickDraw
GX software, turn it off. Your HP DeskJet
printer is not compatible with QuickDraw
GX.
4 Exit all of your software programs.
5 Reinstall the printer software. See the
“Install Printer Software” step on the Quick
Start Poster or see page 51 in this User’s
Guide.
If you are still having problems with the
software installation, call an HP authorized
dealer or HP Customer Care. For the phone
number of the HP Customer Care Center
nearest you, see page 43.
34
4
Getting Help When Things Go Wrong
Why won’t it print?
What is the problem?Possible causeTo solve the problem…
No page came out
of the printer.
Power may be off or there
may be a loose connection.
You may not have any paper
in the IN tray.
The printer’s top cover may be
open.
A problem may exist with one
of the print cartridges.
The printer may be slow.
The printer is waiting for you
to press the Resume Button .
There may be a paper jam.
6410009
1 Make sure the power is on.
2 Make sure that all cable connections
are secure.
Double-check that the media is placed in the
IN tray correctly.
Close the printer’s top cover.
If the Print Cartridge Status Light is
blinking, lift the printer’s cover, check the Print
Cartridge Status. Verify that the print
cartridges are installed properly. See page 1.
If the Power Light is blinking, the printer is
in the process of printing. Be patient.
If the Resume Light is flashing, press the
Resume Button .
1 Pull the paper out of either the IN tray or
the OUT tray.
2 Press the Resume Button on the front of
the printer.
3 If you were printing labels, make sure a
label did not become unglued from the
label sheet while going through the printer.
4 If the paper jam has cleared, print your
document again.
5 If the paper jam hasn’t cleared, open the
Rear Access Door by turning the knob
(counter-clockwise) and removing the
door.
6 Pull the jammed paper out of the printer,
then replace the Rear Access Door.
The Rear Access Door may be
disengaged.
1 Insert the Rear Access Door and engage
lock.
2 Print your document again.
35
4
Getting Help When Things Go Wrong
Why won’t it print? continued
What is the problem?Possible causeTo solve the problem…
A blank page came
out of the printer.
You may be out of ink.
You may have forgotten to
remove the vinyl tape from
the print cartridge.
You may be trying to print
a fax.
1 Lift the printer cover and check the Print
Cartridge status icons to make sure you are
not out of ink. See “Checking Printer Status” on page 5.
2 If you are out of ink, replace the print
cartridge. See “Replacing Print Cartridges”
on page 26.
3 Print your document again.
Make sure you have removed the protective
piece of vinyl tape on each of the print
cartridges. See “Replacing Print Cartridges”
on page 26.
1 Save the fax in a graphic format, such as
TIFF.
2 Place it in a word processing document and
print it from there.
36
4
Getting Help When Things Go Wrong
Why won’t it print? continued
What is the problem?Possible causeTo solve the problem…
The printer is really slow.Your computer may have less
than the minimum system
requirements.
Too many software programs
may be running at the same
time.
You may be using outdated
printer software.
You may be printing a
complex document
containing graphics or
photographs.
1 Check the amount of RAM and processor
speed in your computer. See “System
Requirements” on page 52.
2 Free up some space on your hard drive.
Having less than 100MB of free space on
your computer’s hard drive can mean
longer processing times.
Close all unnecessary software programs.
Check the printer driver you are using. Be sure
to check the HP web site at http://
www.hp.com/support/home_products for
the most recent software updates.
Be patient. Large, complex documents
containing graphics or photographs print
slower than text-only documents.
37
4
Getting Help When Things Go Wrong
What do the flashing lights mean?
What is the problem?Possible causeTo solve the problem…
The Power Light is
flashing.
The Resume Light is
flashing.
The Print Cartridge Status
Light is flashing.
Your printer may be receiving
data.
You may be out of paper.
Be patient, your computer is processing the
print job.
1 Insert paper.
2 Press the Resume Button .
You may have a paper jam.1 Pull the paper out of either the IN tray or
the OUT tray.
2 Press the Resume Button on the front of
the printer.
3 If you were printing labels, make sure a
label did not become unglued from the
label sheet while going through the printer.
4 If the paper jam has cleared, print your
document again.
5 If the paper jam hasn’t cleared, open the
Rear Access Door by turning the knob
6410009
You may be printing a twosided document by hand and
the first side has finished
printing.
The top cover may be open.Close the top cover.
(counter clockwise) and removing the door.
6 Pull the jammed paper out of the printer,
then replace the Rear Access Door.
1 Follow the on-screen directions for how to
insert the paper.
2 Press the Resume Button .
All of the lights are
flashing.
There may be a problem with
one of the print cartridges.
The printer may need to
be reset.
See“Print Cartridge Status” on page 26.
1 Press the Power Button to turn the printer
off. Then press the Power Button again to
turn the printer back on.
2 If that doesn’t solve the problem, press the
Power Button to turn the printer off.
3 Unplug the printer.
4 Plug the printer back in.
5 Press the Power Button to turn the printer
on.
38
4
Getting Help When Things Go Wrong
Is there a problem with your printout?
What is the problem?Possible causeTo solve the problem…
Parts of the
document are missing or
are in the wrong place.
Paper may not be loaded
correctly.
You may have selected the
wrong paper orientation.
You may have selected the
wrong paper size.
You may be trying to print text
or graphics that are larger
than your paper size.
You may have selected the
wrong margins.
You may have accidentally
left Poster Printing selected.
1 Make sure the media is correctly oriented
in the IN tray.
2 Make sure the paper guides fit snugly
against the media.
Make sure you have selected the correct
orientation (portrait or landscape) on the
Page Setup dialog box. See “Page Setup -
Controlling Page Layout” on page 6.
Make sure you have selected the correct
paper size in the Page Setup dialog box. See
“Page Setup - Controlling Page Layout” on
page 6.
Make sure text and graphics are scaled
correctly in your document. See “Paper Size,
Scaling, and Page Orientation” on page 6.
Make sure the margins are within the printable
area. See “Minimum Printing Margins” on
page 54.
Uncheck Poster Printing in the Layout panel.
See“Layout” on page 9.
39
4
Getting Help When Things Go Wrong
Is there a problem with your printout? continued
What is the problem?Possible causeTo solve the problem…
Print quality is poor.
You may not be using the
most appropriate media for
the desired output.
You may be printing on the
wrong side of the media.
You may not have selected
the correct paper type in the
printer software.
You may be printing in Draft
mode.
If you have smearing, you
may be using too much ink.
• Make sure that you are using media
intended for HP DeskJet printers.
• Print quality is dramatically improved if you
print on paper specifically designed for a
certain output (photographs, for example),
rather than using plain paper.
Make sure that the media is loaded print side
down.
Make sure that you have selected the correct
paper type on the Paper Type/Quality
dialog box. See “Paper Type/Quality” on
page 9.
If printing appears faded or dull, click Normal
or Best instead of Draft on the Paper Type/
Quality dialog box. See “Paper Type/Quality”
on page 9.
1 Click Normal or Draft instead of Best on
the Paper Type/Quality dialog box. See
“Paper Type/Quality” on page 9.
2 Reduce the amount of ink. From the HP
DeskJet 800 Series Print dialog box,
select the Ink Controls panel. Use the
sliders to adjust ink volume.
3 Increase the dry time. From the HP DeskJet
800 Series Print dialog box, select the Ink
Controls panel. Use the sliders to adjust
dry time.
You may be running out of
ink.
You may need to clean the
print cartridges.
1 Check the print cartridges status. See“Print
Cartridge Status” on page 26.
2 If you are running out of ink, replace the
print cartridge. See“Replacing Print
Cartridges” on page 26.
See“Cleaning Print Cartridges” on page 29.
40
4
Getting Help When Things Go Wrong
Is there a problem with your printout? continued
What is the problem?Possible causeTo solve the problem…
Print quality is poor.
(continued)
Banners aren’t
printing correctly.
You may have forgotten to
remove the vinyl tape from
the print cartridge.
You may have the incorrect
“Image” setting in the Color
panel of the Print dialog box.
Your print cartridges may be
out of alignment.
You may have forgotten to
raise the OUT tray.
You may have problems with
the paper.
You may have problems with
your banner software.
Make sure that you have removed the
protective piece of vinyl tape on each of the
print cartridges. See “Replacing Print
Cartridges” on page 26.
Click the Revert to Defaults button in the
Color panel of the Print dialog box. See
“Color” on page 10.
If the color and black ink aren’t lining up on
the printed page, go to the HP DeskJet 800
Series Utility located in the Utilities folder in
your hard drive’s main directory. Click the
Calibrate panel, then click the Align button.
See “HP DeskJet Utility Window” on page 24.
Make sure that the OUT tray is up.
• If several sheets feed into the printer
together, unfold and refold the paper.
• If the paper creases going through the
printer, the paper might be unsuitable for
banner printing.
Make sure you selected the paper size U.S.
Letter Banner or A4 Banner on the Page Setup
dialog box. See “Page Setup - Controlling
Page Layout” on page 6.
Binding margin appears in
the wrong place when
trying to do Two-Sided
Printing.
You may have selected the
wrong paper orientation.
• Make sure you have selected the correct
Binding option in the Layout panel of the
Print dialog box. See “Layout” on page 9.
41
4
Getting Help When Things Go Wrong
HP Customer Care
HP DeskJet printers set the
standard for quality and
reliability, so you have made an
excellent choice. Should you
need help, however, HP Customer Care’s awardwinning service and support is nearby to provide
expert advice on using your HP printer or to answer
specific questions about a problem you are having.
Whether online or by phone, you’ll find the support
you need—and you’ll find it fast.
HP Customer Care Online
Click your way to a quick solution! HP Customer Care
Online is a great place to go for answers to questions
about your HP products. You’ll get instant access to
everything from helpful printing tips to the latest
product and software updates—24 hours a day, seven
days a week, all at no charge to you.
If you have a modem connected to your computer
and subscribe to an online service or have direct
access to the Internet, you can obtain a wide variety of
information about your printer at the following web
sites:
English:
http://www.hp.com/support/home_products
French:
http://www.hp.com/cposupport/fr/
German:
http://www.hp.com/cposupport/de
Japanese:
http://www.jpn.hp.com./CPO_TC/eschome.htm
Portuguese:
http://www.hp.com/cposupport/pt
Spanish:
http://www.hp.com/cposupport/es/
From HP Customer Care Online you can link to
HP Customer Care User Forums and HP Customer
Care Email.
HP Customer Care User Forums
They’re friendly. They’re informative. Check out our
online user forums. Simply review existing messages
left by other HP users to find the answers you’re
looking for. You can also post your questions, then
check back later for ideas and suggestions from
knowledgeable users and system operators.
HP Customer Care by Email
Connect with HP via email and receive a personal
reply from an HP Customer Care service technician.
Responses are normally provided within 24 hours of
receipt (excluding holidays). A great option for those
non-urgent questions.
Printer Software
Printer software (also referred to as a printer driver)
allows your printer to talk with your computer. HP
provides several options for getting printer software
and software updates:
•
Download the printer software by accessing the HP
Customer Care Online web site. See “HP
Customer Care Online” on page 42 for the
addresses of the HP web sites.
•
If you are in the U. S. and need a software update,
you can download the printer
software from:
http://www.hp.com/support/home_products. If
you do not have access to the web site, call (661)
257-5565. Software updates are available for the
cost of the CDs plus shipping.
•
If you are outside the U.S. and cannot download
the driver from HP Customer Care Online (see
page 42), call the HP Customer Care Center
(page 43) nearest you.
42
4
Getting Help When Things Go Wrong
HP Customer Care Repair
If your HP printer is ever in need of repair, simply
call the HP Customer Care Center. A trained
service technician will diagnose the problem and
coordinate the repair process for you. This service is
free during your printer’s standard warranty.
Beyond the warranty period, repairs are charged on
a time and materials basis.
HP Customer Care by Phone
Within the period specified below from the time of
your purchase, telephone support is provided to
you free of charge. However, if you are calling long
distance, long-distance charges may apply.
Free Phone Support Period
Before placing a call for help, please make sure
that:
1You have checked your Quick Start Poster and
this User’s Guide for installation and
troubleshooting tips.
2 You have checked HP Customer Care Online
(see page 42) for product help.
3
If you cannot solve your problem using the
above, then call HP Customer Care while you’re
in front of your computer and printer. Before
you call, be sure you have the following
information:
•
Your printer’s serial number (the label is on
the printer’s bottom).
_______________________________
•
Your printer’s model number (the label is on
the front of the printer).
_______________________________
In This Region:
North America & CanadaNone, fee based
Asia Pacific90 days
Europe6 months
Latin America6 months
Your Free Phone
Support Period is:
•
The model of the computer.
_______________________________
•
The version of the printer and software
program (if applicable).
_______________________________
Then we can help you with your questions
immediately!
You can still get help from HP for a fee. Prices are
subject to change without notice. (HP Customer
Care Online help (see page 42) on the internet is
still available for free!)
•
For quick questions in the United States only,
call (900) 555-1500. The charges are $2.50 per
minute and begin when you connect with a
support technician.
•
For calls from Canada, or for calls in the U.S.
that you anticipate might be longer than ten
minutes in length, call (800) 999-1148. The fee
is US $25 per call, charged to your Visa or
MasterCard.
•
If, during your phone call, it is determined that
your printer requires repair and you are within
your printer’s Limited Warranty period (see
page 56, Printer), you will not be charged for the
phone support service. However, for countries
where the above toll-free phone numbers are
not available, the regular long-distance charges
may apply.
Extended Warranty Options
If you would like to extend your printer coverage
beyond the one year factory warranty, you have
the following options:
•
Consult your reseller to get extended coverage.
•
If your reseller does not offer service contracts,
please call HP directly and ask about our
HP Service Agreements. In the U.S., call (800)
446-0522; in Canada, call (800) 268-1221. For
HP Service Agreements outside the U.S. and
Canada, contact your local HP Sales Office.
44
5
Supplies and Accessories
Printer Supplies
For ordering information see page 47.
Part NamePart Number
Interface Cables
HP USB-Compliant Interface
Cable
Print Cartridges
Black
Tri-color
Power Adapter (worldwide)
Power Cords
U.S., Canada, Brazil, Latin
America, Saudi Arabia
Japan
Singapore, Malaysia,
Hong Kong
South Africa
India
Argentina
Australia
China, Taiwan, Philippines
Korea
Europe, Jordan, Lebanon, North
Africa, Israel, Russia, Baltic
countries, Thailand, Indonesia,
Caribbean, Latin America
U.K., Middle East
Other Replaceable Parts
DJ840C Series Printer Cleanout
Access Door Assembly
Printer Quick Start Posters
and User’s Guide for
Macintosh
Most HP printer documentation is available
for viewing and printing at http://
www.hp.com/support/home_products.
Part Number
Quick Start
Language
Dutch C6419-90010C6419-90002
EnglishC6419-90009C6419-90001
French C6419-90009C6419-90003
German C6419-90010C6419-90004
Italian C6419-90010C6419-90005
Portuguese C6419-90009C6419-90006
Spanish C6419-90009C6419-90007
Swedish C6419-90010C6419-90008
Poster User’s Guide
45
5
Supplies and Accessories
Paper and Other Media
Availability of special media varies by country.
Paper Type/Description
HP Bright White InkJet Paper
A4 (210 x 297 mm), 200 sheets
A4 (210 x 297 mm), 500 sheets
U.S. letter, 200 sheets
U.S. letter, 500 sheets
HP Premium InkJet Paper
A4 (210 x 297 mm), 200 sheets
U.S. letter, 200 sheets
HP Professional Brochure & Flyer Paper, Matte
U.S. letter, 50 sheets
HP Photo Paper, Two-Sided, Satin/Glossy
Asian A4 (210 x 297 mm), 20 sheets
European A4 (210 x 297 mm), 20 sheets
U.S. letter, 20 sheets
HP Premium Inkjet Transparency Film
A4 (210 x 297 mm), 20 sheets
A4 (210 x 297 mm), 50 sheets
U.S. letter, 20 sheets
U.S. letter, 50 sheets
HP Premium InkJet Rapid-dry Transparencies
A4 (210 x 297 mm), 50 sheets
U.S. letter, 50 sheets
HP Banner Paper
A4 (210 x 297 mm), 100 sheets
U.S. letter, 100 sheets
Part
Number
C5977A
C1825A
C5976A
C1824A
C51634Z
C51634Y
C6955A
C6765A
C1847A
C1846A
C3832A
C3835A
C3828A
C3834A
C6053A
C6051A
C1821A
C1820A
Paper Type/Description
HP Matte Greeting Cards, White/Quarter-fold
A4 (210 x 297 mm),
20 sheets, 20 envelopes
U.S. letter,
20 sheets, 20 envelopes
HP Glossy Greeting Cards, White/Half-fold
A4 (210 x 297 mm)
10 sheets, 10 envelopes
U.S. letter,
20 sheets, 20 envelopes
HP Iron-on T-Shirt Transfers
European A4 (210 x 297 mm), 10 sheets
Asian A4, (210 x 297 mm), 10 sheets
U.S. letter, 10 sheets
HP Restickables, Large Round InkJet Stickers
U.S. letter, 10 sheets (90 stickers)
HP Restickables, Large Square InkJet Stickers
U.S. letter, 10 sheets (90 stickers)
Part
Number
C6042A
C1812A
C6045A
C6044A
C6050A
C6065A
C6049A
C6822A
C6823A
Note: To find out which recycled papers are recommended for your printer, contact your local HP Sales
Office and ask for the HP InkJet Printer Family Paper Specifications Guide, HP part number 5961-0920.
46
5
Supplies and Accessories
Ordering Information
To order printer supplies or accessories, call
your nearest HP dealer or call HP DIRECT at
the following numbers for fast shipping
service.
In the U.S., you can buy supplies and
accessories directly from HP at
www.hpshopping.com, or call the HP
Shopping Village at 1-888-999-4747.
• Argentina: (54 1) 787-7100
Fax: (54 1) 787-7213
Hewlett-Packard Argentina,
Montañeses 2150 1428
Buenos Aires, Argentina
Australia/New Zealand: (03) 895-2895
•
China Resources Bldg.
26 Harbour Road
Wanchai, Hong Kong
Fax: 02/778 3076
Hewlett-Packard Belgium SA/NV
100 bd. de la Woluwe/Woluwedal
1200 BRUXELLES
•
Brazil: Centro de Informacoes HP
Grande São Paulo: 822-5565
Demais Localidades: 0800-157751
Fax: (011) 829-7116
Centro de Informacoes HP
Hewlett Packard Brasil S.A.
Caixa Postal 134, Rua Clodomiro Amazonas, 258
CEP 04534-011, São Paulo - SP
Fax: (58 2) 207-8014
Hewlett-Packard de Venezuela C.A.
Tercera Transversal de Los Ruices Norte
Edificio Segre, Caracas 1071, Venezuela
Apartado Postal 50933, Caracas 1050
Elsewhere in the world
• Hewlett-Packard Company
Intercontinental Headquarters,
3495 Deer Creek Road,
Palo Alto, CA 94304, U.S.A.
48
A
Setup Instructions
Using a USB Connection
You can connect your HP DeskJet 800 Series directly to your computer using a
USB cable if your computer supports USB (Universal Serial Bus). Before you
connect your printer to your computer, make sure your configuration meets these
requirements:
•
Your computer must support USB
•
You will need a USB-compliant interface cable, such as HP Part Number C6518A
•
Your computer must be turned on and running MacOS 8.1 or higher
1 Plug in Electrical Power Cord
2 Load White Paper
aPull out the IN tray and slide the
paper guides out as far as possible to
make room for the paper. If desired,
flip up the OUT tray for a better view
of the IN tray.
bPut a stack of paper into the IN tray,
print side down. You can insert up to
10 mm (3/8 inch) at a time.
cPush the paper toward the back of the
paper tray until it stops.
dSlide both paper guides to fit snug against the paper’s edges.
eSlide the IN tray all the way back in. If it is up, flip down the OUT tray.
6410008
6410023
49
A
Setup Instructions
3 Insert Print Cartridge
aPress Power Button to turn on printer.
bRemove vinyl tape from print cartridges.
Do NOT touch or remove copper strip on print
cartridges.
cOpen top cover.
Black
Color
6410025
dFor each print cartridge, lift the cradle latch
inside the printer. With the copper electrical
contacts toward the rear of the printer and the
print cartridge held vertically, push the print
cartridge firmly down into the cradle.
Insert the black print cartridge in the right
cradle and insert the tri-color print cartridge in
the left cradle. You must insert both print
cartridges for the printer to operate. Close the
latches. You will hear a click and feel
resistance when the cradle is pushed down.
eClose top cover.
6410024
6410005
50
A
Setup Instructions
4 Connect USB Cable
• You can connect to any USB port.
•
A USB cable, such as an HP USB-Compliant
Interface Cable (part number C6518A), should
be purchased separately.
aLift open the cable access door on the back of
the printer.
bPlug one end of the USB cable into the USB
port on the printer.
cPlug the other end of the USB cable into the USB port on the computer.
5 Install Printer Software
aInsert the HP Printer Software CD into your CD-ROM drive.
bDouble-click the HP DeskJet Mac Installer icon.
6410909
cFollow the on-screen instructions to complete the installation.
Your computer will restart when the installation is complete.
dAfter your computer restarts, the HP DeskJet Utility (Select Printer) dialog box
opens. Follow the instructions in this dialog box to select the HP DeskJet 800
Series printer.
51
B
Specifications
DeskJet 843C model no. C6414C
Black Text Print Speed*
Draft:9 pages per min.
Mixed Text with Color Graphics Print Speed*
Draft: 6.5 pages per min.
Duty Cycle
1,000 pages per month
DeskJet 840C model no. C6414A
DeskJet 842C model no. C6414B
System Requirements
USB Connection:
PowerPC MacOS computer with a USB port
MacOS version 8.1 or later
32 MB RAM
8 MB (minimum) available hard-disk space
Buttons/Lights
Print Cartridge Status Light
Resume Button and Light
Power Button and Light
I/O Interface
Universal Serial Bus
Dimensions
446 mm wide x 185 mm high x 335 mm deep
17.56 in wide x 7.2 in high x 13.8 in deep
Black Text Print Speed*
Draft:8 pages per min.
Mixed Text with Color Graphics Print Speed*
Draft: 5 pages per min.
Duty Cycle
1,000 pages per month
The following apply to the HP DeskJet 840C,
842C, and 843C Series printers.
Black TrueType™ Text Resolution
(depends on paper type)
Draft: 300 x 600 dpi
Normal: 600 x 600 dpi
Best: 600 x 600 dpi
Color Resolution (depends on paper type)
Draft: 300 x 600 dpi
Normal: Color Layering
Best: Color Layering
Print Technology
Drop-on-demand thermal inkjet printing
Software Compatibility
USB Connection: MacOS version 8.1 or later
Weight
5.5 kg (12 lb) without power supply and
print cartridges
OperatingEnvironment
Maximum operating temperature:
˚F, 5 to 40 ˚C
41 to 104
Humidity: 15 to 80% RH noncondensing
Recommended operating conditions for best print
quality:
˚F or 15 to 35˚C
59 to 95
20 to 80% RH noncondensing
Storage temperature: -40 to 140
PowerConsumption
5 watts average maximum when off
5 watts average maximum non-printing
25 watts average maximum when printing
Automatically accommodates the world-wide range
of AC line voltages and frequencies. There is no on/
off switch on the power adapter.
˚F, -40 to 60˚C
* Approximate figures. Exact speed will vary depending on the system configuration, software program, and
document complexity.
52
B
Specifications
Declared noise emissions in accordance with ISO
9296:
Sound power level, LWAd (1B=10dB): 5.5 B in Normal
mode.
Sound pressure level, LpAm (bystander positions):
42 dB in Normal mode.
Media Weight
Paper: 60 to 200 gsm
(16 to 110 lb index)
Envelopes: 75 to 90 gsm
(20 to 24 lb)
Cards: 110 to 200 gsm; 0.3 mm max
thickness (110 lb index max;
0.012 inch max thickness)
Banner Paper: 75 gsm (20 lb)
Media Handling
Sheets: up to 100 sheets
Banners: up to 20 sheets
Envelopes: up to 15 envelopes
Cards: up to 30 cards
Transparencies: up to 25 sheets
Labels: up to 20 sheets of paper labels
Use only U.S. letter-sized or A4sized sheets. Use only paper
labels specifically designed for
use with HP inkjet printers.
OUT tray
capacity: up to 50 sheets
Media Size
Custom size:
Width:77 to 216 mm
(3.0 to 8.5 in)
Length:77 to 356 mm
(3 to 14 in)
U.S. letter: 216 x 279 mm
(8.5 x 11 in)
Banner U.S. letter: 216 x 279 mm
(8.5 x 11 in)
U.S. legal:216 x 356 mm
(8.5 x 14 in)
Executive:184 x 267 mm
(7.25 x 10.5 in)
U.S. No. 10 envelope:105 x 241 mm
(4.13 x 9.5 in)
Invitation A2 envelope:4.37 x 5.75 in
Index card:76 x 127 mm
(3 x 5 in)
Index card:102 x 152 mm
(4 x 6 in)
Index card:127 x 203 mm
(5 x 8 in)
European A4:210 x 297 mm
European A5:148 x 210 mm
Banner European A4:210 x 297 mm
B5-JIS:182 x 257 mm
European DL envelope:220 x 110 mm
European C6 envelope:114 x 162 mm
European A6 card:105 x 148 mm
Japanese Hagaki postcard:100 x 148 mm
53
B
Specifications
Minimum Printing Margins
The printer cannot print outside a certain
area of the page, so you must make sure
the contents of your document fall within
the printable area—that is, within the top,
bottom, left, and right margins available
for the specific size of paper on which you
are printing.
When you use nonstandard paper sizes
and select the Custom Paper Size setting
in the HP print settings box, the paper
width must be between 77 and 215 mm
(3 and 8.5 inches) and the paper length
must be between 77 and 356 mm (3 and 14
inches).
A4-Sized Paper
Left:3.2 mm (0.125 in.)
Right:3.2 mm (0.125 in.)
Top:1.0 mm (0.04 in.)
Bottom:11.7 mm (0.46 in.)
Margins for Letter-, Legal-, and
Executive-Sized Paper
B5-Sized Paper
Left:3.2 mm (0.125 in.)
Right:3.2 mm (0.125 in.)
Top:1.0 mm (0.04 in.)
Bottom:11.7 mm (0.46 in.)
Cards (3x5, 4x6, 5x8, and A6)
Left:3.2 mm (0.125 in.)
Right:3.2 mm (0.125 in.)
Top:1.0 mm (0.04 in.)
Bottom:11.7 mm (0.46 in.)
Hagaki Postcards
Left:3.2 mm (0.125 in.)
Right:3.2 mm (0.125 in.)
Top:1.0 mm (0.04 in.)
Bottom:11.7 mm (0.46 in.)
Envelopes
Left:1.0 mm (0.04 in.)
Right:11.7 mm (0.46 in.)
Top:3.2 mm (0.125 in.)
Bottom:3.2 mm (0.125 in.)
Left:6.4 mm (0.25 in.)
Right:6.4 mm (0.25 in.)
Top:1.0 mm (0.04 in.)
Bottom:11.7 mm (0.46 in.)
A5-Sized Paper
Left:3.2 mm (0.125 in.)
Right:3.2 mm (0.125 in.)
Top:1.0 mm (0.04 in.)
Bottom:11.7 mm (0.46 in.)
Banners - A4 Sized (8.27 x 11.7 in.)
Left:3.2 mm (0.125 in.)
Right:3.2 mm (0.125 in.)
Top:0.00 mm (0.0 in.)
Bottom:0.00 mm (0.0 in.)
Banners - Letter Sized (8.5 x 11 in.)
Left:3.2 mm (0.125 in.)
Right:3.2 mm (0.125 in.)
Top:0.00 mm (0.0 in.)
Bottom:0.00 mm (0.0 in.)
54
C
Legal Information
Regulatory Notices
Hewlett-Packard Company
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.
Pursuant to Part 15.21 of the FCC Rules, any changes
or modifications to this equipment not expressly
approved by Hewlett-Packard Company may cause
harmful interference, and void your authority to
operate this equipment. Use of a shielded data
cable is required to comply with the Class B limits
of Part 15 of the FCC Rules.
For further information, contact:
Hewlett-Packard Company
Manager of Corporate Product Regulations
3000 Hanover Street
Palo Alto, Ca 94304
(415) 857-1501
NOTE: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and
used in accordance with the instructions, can cause
harmful interference to radio communications.
However, there is no guarantee that interference will
not occur in a particular installation. If this
equipment does cause harmful interference to radio
or television reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference by one
or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the
equipment and the receiver.
•
Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/
TV technician for help.
LED Indicator Statement
The display LEDs meet the requirements of EN
60825-1.
55
C
Legal Information
Limited Warranty Statement
HP ProductLimited Warranty
Ink cartridges90 Days
Software in North America/Canda90 Days
Software in Asia Pacific, Europe1 Year
Software in Latin America1 Year
Printer in North America/Canada90 Days
Printer in Asia Pacific, Europe1 Year
Printer in Latin America1 Year
A. Extent of Limited Warranty
1. Hewlett-Packard (HP) warrants to the end-user customer
that the HP products specified above will be free from
defects in materials and workmanship for the duration
specified above, which duration begins on the date of
purchase by the customer. Customer is responsible for
maintaining proof of date of purchase.
2. For software products, HP’s limited warranty applies only
to a failure to execute programming instructions. HP does
not warrant that the operation of any product will be
uninterrupted or error free.
3. HP’s limited warranty covers only those defects which arise
as a result of normal use of the product, and do not apply
to any:
a. Improper or inadequate maintenance or modification;
b. Software, interfacing, media, parts, or supplies not pro-
vided or supported by HP; or
c. Operation outside the product’s specifications.
4. For HP printer products, the use of a non-HP ink cartridge
or a refilled ink cartridge does not affect either the
warranty to the customer or any HP support contract with
the customer. However, if printer failure or damage is
attributable to the use of a non-HP or refilled ink cartridge,
HP will charge its standard time and materials charges to
service the printer for the particular failure or damage.
5. If HP receives, during the applicable warranty period,
notice of a defect in any software, media, or ink cartridge
product which is covered by HP’s warranty, HP shall
replace the defective product. If HP receives, during the
applicable warranty period, notice of a defect in any
hardware product which is covered by HP’s warranty, HP
shall either repair or replace the defective product, at HP’s
option.
6. If HP is unable to repair or replace, as applicable, a
defective product which is covered by HP’s warranty, HP
shall, within a reasonable time after being notified of the
defect, refund the purchase price for the product.
7. HP shall have no obligation to repair, replace, or refund
until the customer returns the defective product to HP.
8. Any replacement product may be either new or like-new,
provided that it has functionality at least equal to that of
the product being replaced.
9. HP’s limited warranty is valid in any country where the
covered HP product is distributed by HP except for the
Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela,
and France’s “Departements D’Outre-Mer”; for those
excepted areas, the warranty is valid only in the country of
purchase. Contracts for additional warranty services, such
as on-site service, may be available from any authorized
HP service facility where the product is distributed by HP or
by an authorized importer.
Duration of
B. Limitations of Warranty
1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP
NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER
WARRANTY OR CONDITION OF ANY KIND, WHETHER
EXPRESS OR IMPLIED, WITH RESPECT TO THE HP
PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE.
C. Limitations of Liability
1. To the extent allowed by local law, the remedies provided
in this Warranty Statement are the customer’s sole and
exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR
THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS
WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS
THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR
ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
D. Local Law
1. This Warranty Statement gives the customer specific legal
rights. The customer may also have other rights which vary
from state to state in the United States, from province to
province in Canada, and from country to country
elsewhere in the world.
2. To the extent that this Warranty Statement is inconsistent
with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such
local law, certain disclaimers and limitations of this
Warranty Statement may not apply to the customer. For
example, some states in the United States, as well as some
governments outside the United States (including
provinces in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty
Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to enforce
such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify the
duration of implied warranties which the manufacturer
cannot disclaim, or not allow limitations on the duration
of implied warranties.
3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND
NEW ZEALAND, THE TERMS IN THIS WARRANTY
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY,
AND ARE IN ADDITION TO, THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO
SUCH CUSTOMERS.
HP Year 2000 Warranty
Subject to all of the terms and limitations of the HP Limited
Warranty Statement stated above, HP warrants that this HP
Product will be able to accurately process date data (including,
but not limited to, calculating, comparing, and sequencing)
from, into, and between the twentieth and twenty-first centuries,
and the years 1999 and 2000, including leap year calculations,
when used in accordance with the Product documentation
provided by HP (including any instructions for installing
patches or upgrades), provided that all other products (e.g.
hardware, software, firmware) used in combination with such HP
Product(s) properly exchange date data with it. The duration of
the Year 2000 warranty extends through January 31, 2001.
56
Index
A
accessoriesvi, 45
automatic two-sided printing
layout panel
9
B
background printing11, 12
banners
choosing paper for
metric sizes53
minimum margins54
ordering46
printing21
problems41
best mode9, 52
print speed52
bi-directional cablevi
black and white printing10
book binding23
brightness10
buttons
7
cancel
power1, 28, 38
print7
resume1, 19, 35, 38
revert to default7
save settings7
21, 53
C
cables
ordering
parallelvi
recommendedvi
USBvi
cancel button7
capacity, paper trayvii
cards
choosing paper for
metric sizes53
minimum margins54
printing14–17
specifications46
change printers12
change the order of print jobs12
cleaning
print cartridges
45
53
29
printer3
color panel10
color resolution52
color tone10
colorSync10
computer, controlling from1, 4
connections
cleaning
damage from refilling32
light27
ordering45
part numbers45
problems27, 28
recommended temperatures
45
9
vi
12
28, 29, 30
28
replacement27
status26
status light1
storing28
using28
print dialog box7
print margins54
print modes
9, 52
best
draft9, 52
high res photo9
normal9, 52
print problems29
print problems, see problems
print quality
cleaning print cartridges29
improving40
problems40
using refilled print cartridges
vii
32
print quality problems29
print speedvii
best mode52
draft mode52
normal mode52
specifications52
print technology52
printer
accessories
cable
parallel
USB 45
cleaning3
componentsvi
connections35
controlling1, 4
dimensions52
driver updates, see software up-
drivers, see printer software
list of parts
maintenance3
noise3
online helpvii
package contentsvi
paper trays53
parts45
recommended cablesvi
selecting default4
setting upvi
software42
software updates42
specifications52
status5
weight52
printer software
downloading
problems installing33
vi, 45
45
dates
vi
42
58
Index
updates
printing
21
banners
book23
business cards17
cards14–17
envelopes, single15
envelopes, stack16
faxes36
from the desktop5
greeting cards14–17
index cards17
iron-on transfers20
labels18
over a networkvi
posters9, 22
quality29, 40
stop/restart12
tablet23
transparencies19
two-sided, book23
two-sided, tablet23
printing problems28
printing problems, see problems
problems
banner printing
blank page came out of printer
41
36
CD, not reading33
fax36
flashing lights38
help33
ink streaks29
installing printer software34
jam35
lights flashing38
no page not came out35
output39, 40
page did not print35
paper jam35
parts of output in wrong place
39
parts of output missing39
power light flashing38
print cartridge status light
flashing
38
print cartridges28
print quality40
printing35–37
resume light flashing38
slow printer37
software installation34
software, not reading33
too much ink40
using refilled print cartridges
32
Q
qualityvii
printing29
quick start poster
ordering
45
R
rear access door
removing
replacment parts45
recycle60
regulatory notices55
resolution
black
color52
true type text52
restart printing12
resume button52
resume light52
revert to default button7
35, 38
52
S
saturation10
save settings button7
scaling6
select panel25
selecting a default printer4
setting up printervi
setup
problems
size
media
specifications53
software compatibility52
software, see printer software
sort the order of print jobs
specifications52
speed, printing52
status
33–34
53
12
print cartridge status light
stop printing12
stuck paper, see paper jams
45
supplies
ordering45
paper and other media46
part names and numbers45
troubleshooting, see problems
true type text resolution
two-sided printing23
15
52
U
updates for software42
urgent print requests12
USB connection4
user’s guide, ordering45
Utility window29
utility window24, 25, 29, 31
W
warranty
extensions
statement56
web sitevii
web sites33, 37, 45, 47
weight
paper
printer52
recommended media53
44
53
1
59
Environmental
Statement
Hewlett-Packard continuously improves the design
processes of HP DeskJet printers to minimize the negative
impact on the office environment and on the
communities where printers are manufactured, shipped,
and used. Hewlett-Packard has also developed processes
to minimize the negative impact of the disposal of the
printer at the end of printing life.
Reduction and Elimination
Paper Use: The printer’s automatic/manual two-sided
printing capability reduces paper usage and the resulting
demands on natural resources. This printer is suited for
the use of recycled papers according to DIN 19 309.
Ozone: Ozone-depleting chemicals such as CFCs have
been eliminated from Hewlett-Packard manufacturing
processes.
Recycling
Design for recycling has been incorporated into this
printer. The number of materials has been kept to a
minimum while ensuring proper functionality and
reliability. Dissimilar materials have been designed to
separate easily. Fasteners and other connections are easy
to locate, access, and remove using common tools. High
priority parts have been designed to access quickly for
efficient disassembly and repair. Plastic parts have been
primarily designed in no more than two colors to
enhance recycling options. A few small parts are colored
specifically to highlight customer access points.
Printer Packaging: The packaging materials for this
printer have been selected to provide maximum
protection for the least cost possible, while attempting to
minimize environmental impact and facilitate recycling.
The rugged design of the HP DeskJet printer assists in
minimizing both packaging materials and damage rates.
Plastic parts: All major plastics and plastic parts are
marked according to international standards. All plastic
parts used in the printer housing and chassis are
technically recyclable and all use a single polymer.
Product Longevity: To ensure the longevity of your
DeskJet Printer, HP provides the following:
•
Extended Warranty - HP SupportPack provides
coverage for the HP hardware and product and all HP
supplied internal components. HP SupportPack must
be purchased by the customer within 30 days of
purchase. Contact the nearest HP dealer about this
service.
•
Spare Parts and Consumables are available for five
years after production has stopped.
•
Product Take-back - To return this product and ink
cartridges to HP at the end of its useful life, call your
local HP Sales or Service Office for instructions.
Energy Consumption
This printer was designed with energy conservation in
mind. This printer averages 4 watts in stand-by mode. Not
only does this save natural resources, but it also saves
money without affecting the high performance of this
printer. This product qualifies for the ENERGY STAR
Program (U.S. and Japan). ENERGY STAR is a voluntary
program established to encourage the development of
energy-efficient office products. ENERGY STAR is a US
registered service mark of the US EPA. As an ENERGY
STAR partner, Hewlett-Packard Company has determined
that this product meets ENERGY STAR Guidelines for
energy efficiency.
Energy consumption in off-mode: When the
printer is off, a minimal amount of energy is still
being consumed. Energy consumption can be
prevented by turning the printer power off, then
disconnecting the end of the printer power cord
from the electrical source.
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