Hp 725 G4 User Manual
HP EliteBook 725 G4 Notebook PC
Maintenance and Service Guide
© Copyright 2016 HP Development Company,
L.P.
AMD and AMD Radeon are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used by
HP Inc. under license. Intel is a trademark of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are either
registered trademarks or trademarks of
Microsoft Corporation in the United States
and/or other countries. Qualcomm is a
trademark of Qualcomm Incorporated,
registered in the United States and other
countries, used with permission.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS
Licensing Limited. DTS, the Symbol, & DTS and
the Symbol together are registered
trademarks, and DTS Studio Sound is a
trademark of DTS, Inc. © DTS, Inc. All Rights
Reserved .
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 10 or Windows 8. This computer may
require upgraded and/or separately purchased
hardware, drivers and/or software to take full
advantage of Windows 10 or Windows 8
functionality. See http://www.microsoft.com
for details.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: December 2016
Document Part Number: 902318-001
Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair
parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for
Authorized Service Provider only parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs
or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
v
vi Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 6
Right ....................................................................................................................................................................... 6
Left ......................................................................................................................................................................... 8
Display .................................................................................................................................................................... 9
Top ........................................................................................................................................................................ 10
TouchPad ........................................................................................................................................... 10
Lights ................................................................................................................................................. 11
Button, speakers, and ngerprint reader ......................................................................................... 12
Keys ................................................................................................................................................... 13
Bottom ................................................................................................................................................................. 14
Front ..................................................................................................................................................................... 15
3 Illustrated parts catalog .............................................................................................................................. 16
Service label ......................................................................................................................................................... 16
Computer major components .............................................................................................................................. 17
Display assembly subcomponents ...................................................................................................................... 22
Plastics Kit ........................................................................................................................................................... 23
Cable Kit ............................................................................................................................................................... 24
Mass storage devices ........................................................................................................................................... 25
Miscellaneous parts ............................................................................................................................................. 26
4 Removal and replacement procedures preliminary requirements .................................................................... 28
Tools required ...................................................................................................................................................... 28
Service considerations ......................................................................................................................................... 28
Plastic parts ....................................................................................................................................... 28
Cables and connectors ...................................................................................................................... 29
Drive handling ................................................................................................................................... 29
Grounding guidelines ........................................................................................................................................... 30
Electrostatic discharge damage ........................................................................................................ 30
Packaging and transporting guidelines .......................................................................... 31
Workstation guidelines ................................................................................................... 31
Equipment guidelines ..................................................................................................... 32
vii
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 33
Component replacement procedures .................................................................................................................. 33
Bottom cover ..................................................................................................................................... 33
Battery ............................................................................................................................................... 36
Hard drive .......................................................................................................................................... 37
Solid-state drive ................................................................................................................................ 38
Memory modules ............................................................................................................................... 40
WLAN module .................................................................................................................................... 42
WWAN module ................................................................................................................................... 44
Keyboard ........................................................................................................................................... 46
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 49
Component replacement procedures .................................................................................................................. 49
System board .................................................................................................................................... 49
RTC battery ........................................................................................................................................ 52
Heat sink/fan assembly .................................................................................................................... 53
Fingerprint reader assembly ............................................................................................................. 55
TouchPad button board ..................................................................................................................... 56
NFC module ....................................................................................................................................... 57
Smart card reader board ................................................................................................................... 58
Speaker assembly ............................................................................................................................. 59
Display assembly ............................................................................................................................... 59
7 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10 ........................................................................ 66
Using Computer Setup ......................................................................................................................................... 66
Starting Computer Setup .................................................................................................................. 66
Navigating and selecting in Computer Setup ................................................................................... 66
Restoring factory settings in Computer Setup ................................................................................. 67
Updating the BIOS ............................................................................................................................. 68
Determining the BIOS version ......................................................................................... 68
Downloading a BIOS update ........................................................................................... 68
Changing the boot order using the f9 prompt .................................................................................. 69
TPM BIOS settings (select products only) ........................................................................................................... 69
Using HP Sure Start (select products only) ......................................................................................................... 70
8 HP PC Hardware Diagnostics (UEFI) ............................................................................................................... 71
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 71
9 Backing up and recovering Windows 10 ......................................................................................................... 73
Creating recovery media and backups ................................................................................................................ 73
viii
Creating HP Recovery media (select products only) ......................................................................... 73
Using Windows tools ........................................................................................................................................... 74
Restore and recovery ........................................................................................................................................... 75
Recovering using HP Recovery Manager ........................................................................................... 75
What you need to know before you get started ............................................................. 75
Using the HP Recovery partition (select products only) ................................................. 76
Using HP Recovery media to recover .............................................................................. 76
Changing the computer boot order ................................................................................ 77
Removing the HP Recovery partition (select products only) ......................................... 78
10 Specications ............................................................................................................................................ 79
Input power .......................................................................................................................................................... 79
Operating environment ....................................................................................................................................... 79
11 Power cord set requirements ...................................................................................................................... 80
Requirements for all countries ............................................................................................................................ 80
Requirements for specic countries and regions ................................................................................................ 80
12 Statement of memory volatility .................................................................................................................. 82
Nonvolatile memory usage ................................................................................................................................. 84
Questions and answers ....................................................................................................................................... 86
Using HP Sure Start (select models only) ............................................................................................................ 87
13 Recycling .................................................................................................................................................. 88
Index ............................................................................................................................................................. 89
ix
x
1 Product description
Category Description
Product Name HP EliteBook 725 G4 Notebook PC
Processors
Chipset Integrated with processor
Graphics Internal graphics:
Panel 12.5 in (31.75 cm), high-denition (HD), Slim eDP (1366×768), SVA AG, typical brightness: 220 cd/m2 (nits)
●
AMD™ A12 Pro-9800B 2.70-GHz (max turbo frequency 3.60-GHz) processor, DDR4-1866, 2.0-MB
L2 cache, 15 W
●
AMD A12 Pro-8830B 2.50-GHz (max turbo frequency 3.40-GHz) processor, DDR4-1866, 2.0-MB
L2 cache, 15 W
●
AMD A10 Pro-8730B 2.40-GHz (max turbo frequency 3.30-GHz) processor, DDR4-1866, 2.0-MB
L2 cache, 15 W
●
AMD A8 Pro-9600B 2.40-GHz (max turbo frequency 3.30-GHz) processor, DDR4-1866, 2.0-MB L2 cache,
15 W
AMD UMA graphics (with shared video memory)
AMD Vivid Color Support
Dual-display ports supported through docking solution
Up to three independent displays supported with docking solution
●
AMD Radeon™ R7 (only on computer models equipped with an AMD A12 Pro-9800B or AMD A12
Pro-8830B processor)
●
AMD Radeon R5 (only on computer models equipped with an AMD A10 Pro-8730B or AMD A8
Pro-9600B processor)
with and without webcam
12.5 in (31.75 cm), full high-denition (FHD), UltraSlim eDP (1920x1080), UWVA AG, typical brightness:
300 cd/m2 (nits) with and without webcam
12.5 in (31.75 cm), full high-denition (FHD), UltraSlim eDP (1920x1080) UWVA AG, typical brightness:
300 cd/m2 (nits) with touch and webcam
Memory Two SODIMM customer-accessible/upgradable memory module slots
Supports up to 16 GB of system RAM
DDR4 -1866 (2400-MHz, 1.2-V) dual channel support
Supports the following congurations:
●
16384 MB (8192 MB×2)
●
8192 MB (8192 MB×1 or 4096 MB×2)
●
4096 MB (4096 MB×1)
Hard drive Hard drive:
Supports 6.35 cm (2.5 in) hard drives in 7.0 mm (.28 in) thicknesses (all hard drives use the same bracket)
Serial ATA
●
1 TB, 5400 rpm, 7.0 mm
1
Category Description
Hard drive (continued)
Audio and video Supports:
Ethernet Broadcom 5762 10/100/1000 Ethernet NIC with DASH Support
●
500 GB, 7200 rpm, 7.0 mm
●
500 GB, 7200 rpm, 7.0 mm, self-encrypting drive (SED; FIPS-140-2; Opal 2)
●
500 GB, 7200 rpm, 7.0 mm, SED (Opal 2)
●
500 GB, 7.0 mm, hybrid, 8 GB cache
Solid-state drive:
●
512-GB, Turbo Drive, G2, triple-level cell (TLC)
●
360-GB, PCIe, TLC
●
256-GB, Turbo Drive, G2, TLC
●
256-GB, SATA-3, SED, OPAL, TLC
●
128-GB, M.2, SATA-3
●
DTS Studio Sound
●
Conexant smart amplier and ambient noise suppression
●
Dual-array microphone
●
Dual speakers
●
Webcamera (720p)
S3/S4/S5 Wake-on-LAN
Wireless WLAN:
Integrated wireless local area network (WLAN) options by way of wireless module
Two WLAN antennas built into display assembly
Integrated wireless personal area network (PAN) supported by Bluetooth® 4.0 or Bluetooth 4.2 combo card
Compatible with Miracast-certied devices
Support for the following WLAN formats:
●
●
●
Supports no WLAN option
NFC:
Supports the Integrated NFC NXP NPC100 12C NCI 10-mm × 25-mm module
NFC antenna
Supports no NFC option
WWAN:
Integrated wireless wide area network (WWAN) options by way of wireless module
Two WWAN antennas built into display assembly
Supports the following WWAN formats:
●
Intel Dual Band Wireless-AC 7265 802.11 AC 2×2 WiFi + Bluetooth 4.2 Combo Adapter (non-vPro)
Intel Dual Band Wireless-AC 3168 802.11 AC 1×1 WiFi + Bluetooth 4.2 Combo Adapter
Realtek RTL8723BE b/g/n 1×1 + Bluetooth 4.0 LE PCIe + USB M.2 Combo Adapter
HP hs3210 WW HSPA+
2 Chapter 1 Product description
Category Description
Wireless (continued)
External media cards SIM card reader
Ports VGA
Keyboard/pointing
devices
●
HP It4132 LTE/HSPA+ with GPS M.2 WWAN module
●
HP It4120 LTE/EVDO/HSPA+ with GPS M.2
Supports no WWAN option
Memory card reader (SD, SDHC, SDXC)
USB 3.1 charging
USB 3.1
USB Type-C
DisplayPort
RJ-45
Docking connector
Audio-out (headphone)/audio-in (microphone) combo jack
AC port
Keyboard:
Dura keys, backlit, spill resistant with drain
Spill resistant with drain
TouchPad:
Gestures enabled by default: two-nger scrolling, two-nger pinch-zoom
Taps enabled by default
On/o button
Glass
Power requirements 3-cell, 49-WHr, 4.25-AHr, Li-ion battery
65-W, HP Smart AC adapter
45-W, HP Smart AC adapter
45-W, 2-prong AC adapter
Security Security lock
Fingerprint reader
Supports Trusted Platform Module (TPM) 1.2 or 2.0 (Inneon, soldered down)
Integrated Smart Card reader (active)
Preboot authentication (password, smart card)
Operating system Preinstalled:
●
Windows 10 Home 64-bit (not available on computer models equipped with an FHD or higher resolution
display assembly and 8-GB or more system memory)
●
Windows 10 Home 64-bit Chinese Market (CPPP; not available on computer models equipped with an
FHD or higher resolution display assembly and 8-GB or more system memory)
●
Windows 10 Home 64-bit Chinese Market High-End (CPPP; only available on computer models equipped
with an FHD or higher resolution display assembly and 8-GB or more system memory)
3
Category Description
Operating system
(continued)
Preinstalled:
●
Windows 10 Home 64-bit High-End (only available on computer models equipped with an FHD or higher
resolution display assembly and 8-GB or more system memory)
●
Windows 10 Home 64-bit High-End Single Language (only available on computer models equipped with
an FHD or higher resolution display assembly and 8-GB or more system memory)
●
Windows 10 Home 64-bit Single Language (not available on computer models equipped with an FHD or
higher resolution display assembly and 8-GB or more system memory)
●
Windows 10 Professional 64-bit
●
Windows 10 Professional 64-bit – StF MSNA – High-End (only available on computer models equipped
with an FHD or higher resolution display assembly and 8-GB or more system memory)
●
Windows 10 Professional 64-bit – StF MSNA – Standard (not available on computer models equipped
with an FHD or higher resolution display assembly and 8-GB or more system memory)
●
Windows 10 Professional 64-bit Downgrade Windows 7 64-bit
●
Windows 10 Professional 64-bit Downgrade Windows 7 64-bit – StF MSNA – High-End (only available on
computer models equipped with an FHD or higher resolution display assembly and 8-GB or more
system memory)
●
Windows 10 Professional 64-bit Downgrade Windows 7 64-bit – StF MSNA – Standard (not available on
computer models equipped with an FHD or higher resolution display assembly and 8-GB or more
system memory)
●
Windows 10 Professional 64-bit Downgrade Windows 7 64-bit - Volume License
●
Windows 7 Home Basic 64-bit - CPPP (only available on computer models with country loc =”PRC”)
●
Windows 7 Professional 64-bit (not available on computer models equipped with a TouchScreen display
assembly)
●
FreeDOS 2.0
Restore Media:
DRDVD: Windows 10 DRDVD (available with any Windows 10 operating system; required with any Windows
10 downgrade operating system) and Windows 7 DRDVD (available with any Windows 10 Professional
downgrade)
DRUSB: Windows 10 DRUSB (for service only)
OSDVD:
●
Windows 10 Home 64-bit OSDVD (for service only)
●
Windows 10 Professional 64-bit OSDVD (required with any Windows 10 operating system)
●
Windows 7 Professional 64-bit OSDVD (available with any Windows 10 Professional downgrade LOC
except Asian countries and regions and the People’s Republic of China)
OSUSB: Windows 10 Professional 64-bit OSUSB (for service only)
Tested and documented: Windows 7 Enterprise 64-bit and Windows 7 Professional 64-bit
Web-only support:
Certied: Microsoft® WHQL
●
Windows 10 Enterprise
●
Windows 10 Enterprise 64-bit LTSB
●
Windows 7 Enterprise 64-bit
4 Chapter 1 Product description
Category Description
Operating system
(continued)
Serviceability End user replaceable parts:
Web-only support:
●
Windows 7 Professional 64-bit
●
AC adapter
●
Battery
●
Hard drive
●
Keyboard
●
Memory module
●
Solid-state drive
●
WLAN module
●
WWAN module
5
2 External component identication
Right
Component Description
(1) USB Type-C (charging) port Connects any USB device with a Type-C connector.
NOTE: USB Type-C ports charge products such as cell phones,
laptops, tablets, and MP3 players, even when the computer is o.
Also, some USB Type-C ports connect DisplayPort, VGA, HDMI and
other video devices to provide video output.
NOTE: Adapters (purchased separately) may be required.
(2) Dual-Mode DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
(3) Memory card reader Reads optional memory cards that store, manage, share, or
access information.
(4) Audio-out (headphone)/Audio-in
(microphone) combo jack
(5) USB 3.1 port Connects an optional USB device, such as a keyboard, mouse,
(6) RJ-45 (network) jack/status lights Connects a network cable.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support optional
microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory, Safety,
and Environmental Notices.
To access this guide:
Select the Start button, select All apps, select HP Help and
Support, and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
external drive, printer, scanner or USB hub.
●
Green (left): The network is connected.
●
Amber (right): Activity is occurring on the network.
6 Chapter 2 External component identication
Component Description
(7) Docking connector Connects an optional docking device.
(8) SIM card slot Supports a wireless subscriber identity module (SIM) card.
(9) Power connector Connects an AC adapter.
Right 7
Left
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it
may not prevent the computer from being mishandled or stolen.
(2) Vents (2) Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and o during routine operation.
(3) External monitor port Connects an external VGA monitor or projector.
(4) USB 3.1 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a
powered port.
NOTE: USB charging ports can also charge select models of cell
phones and MP3 players, even when the computer is o.
(5) Smart card reader Supports optional smart cards.
8 Chapter 2 External component identication
Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
(2) WWAN antennas* Send and receive wireless signals to communicate with wireless
(3) Internal microphones Record sound.
(4) Webcam light On: The webcam is in use.
(5) Webcam Records video and captures photographs. Some models allow you
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
wide area networks (WWANs).
to video conference and chat online using streaming video.
To use the webcam:
▲
Type camera in the taskbar search box, and then select
Camera.
Display 9
Top
TouchPad
Component Description
(1) Pointing stick (select products only) Moves the pointer and selects or activates items on the screen.
(2) Left pointing stick button (select products
only)
(3) TouchPad on/o button/TouchPad light Turns the TouchPad on and o.
(4) TouchPad zone Reads your nger gestures to move the pointer or activate items
(5) Left TouchPad button Functions like the left button on an external mouse.
(6) Right pointing stick button (select products
only)
(7) Right TouchPad button Functions like the right button on an external mouse.
Functions like the left button on an external mouse.
●
On: The TouchPad is o.
●
O: The TouchPad is on.
on the screen.
Functions like the right button on an external mouse.
10 Chapter 2 External component identication
Lights
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Power light
(3) Volume mute light
(4) Microphone mute light
(5) Wireless light On: An integrated wireless device, such as a wireless local area
(6) Num lock light On: Num lock is on.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-saving
state. The computer shuts o power to the display and other
unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Amber: Computer sound is o.
●
O: Computer sound is on.
●
Amber: microphone sound is o.
●
O: microphone sound is on.
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are o.
Top 11
Button, speakers, and ngerprint reader
Component Description
(1) Power button
(2) Speakers Produce sound.
(3) Fingerprint reader (select products only) Allows a ngerprint logon to Windows, instead of a password
●
When the computer is o, press the button to turn on
the computer.
●
When the computer is on, press the button briey to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button for at
least 15 seconds to turn o the computer.
To learn more about your power settings, see your power options.
▲
Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
Right-click the Start button, and then select Power Options.
logon.
12 Chapter 2 External component identication
Keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lock key, or the esc key.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Embedded numeric keypad A numeric keypad superimposed over the keyboard alphabet keys
that enables you to add, subtract, and perform other numeric
tasks. When num lock is on, the keypad can be used like an
external numeric keypad.
(5) num lock key Turns the embedded numeric keypad on and o.
Top 13
Bottom
Component Description
(1) Docking connector Connects an optional docking device.
(2) Vents (2) Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and o during routine operation.
14 Chapter 2 External component identication
Front
Component Description
(1) Wireless light On: An integrated wireless device, such as a wireless local area
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are o.
(2) Power light
(3) Battery light When AC power is connected:
(4) Drive light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-saving
state. The computer shuts o power to the display and other
unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
White: The battery charge is greater than 90 percent.
●
Amber: The battery charge is from 0 to 90 percent.
●
O: The battery is not charging.
When AC power is disconnected (battery not charging):
●
Blinking amber: The battery has reached a low battery level.
When the battery has reached a critical battery level,
the battery light begins blinking rapidly.
●
O: The battery is not charging.
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
Front 15
3 Illustrated parts catalog
Service label
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
Important system information is located on the bottom of the computer. This information may be needed
when travelling internationally or when contacting support:
(1): Serial number
(2): Product number
(3): Model number
(4): Warranty period
Using Windows, briey press the fn+esc key combination to display the System Information screen, which
provides the product name and serial number of your computer, as well as information about the memory,
processor, BIOS, and keyboard.
16 Chapter 3 Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
NOTE: Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer. See Service label on page 16 for details.
Item Component Spare part number
(1) 12.5-in, FHD (1920×1080), ultraslim eDP, UWVA, TouchScreen display assembly 920050-001
NOTE: Non-TouchScreen display assemblies are spared at the subcomponent level only. For non-TouchScreen display
assembly spare part information, see Display assembly subcomponents on page 22.
(2) Keyboard with backlight and pointing stick (includes backlight cable, keyboard cable, and pointing stick cable)
For use in Belgium 826630-A41
For use in Brazil 826630-201
For use in Bulgaria 826630-261
For use in Canada 826630-DB1
Computer major components 17
Item Component Spare part number
For use in the Czech Republic and Slovakia 826630-FL1
For use in Denmark 826630-081
For use in Denmark, Finland, and Norway 826630-DH1
For use in France 826630-051
For use in Germany 826630-041
For use in Greece 826630-151
For use in Hungary 826630-211
For use in Iceland 826630-DD1
For use in India 826630-D61
For use in Israel 826630-BB1
For use in Italy 826630-061
For use in Japan 826630-291
For use in Latin America 826630-161
For use in the Netherlands 826630-B31
For use in Northwest Africa 826630-FP1
For use in Norway 826630-091
For use in Portugal 826630-131
For use in Romania 826630-271
For use in Russia 826630-251
For use in Saudi Arabia 826630-171
For use in Slovenia 826630-BA1
For use in South Korea 826630-AD1
For use in Spain 826630-071
For use in Sweden and Finland 826630-B71
For use in Switzerland 826630-BG1
For use in Taiwan 826630-AB1
For use in Thailand 826630-281
For use in Turkey 826630-141
For use in Turkey F-style 826630-541
For use in the United Kingdom 826630-031
For use in the United States 826630-001
(2) Keyboard with pointing stick (includes keyboard cable and pointing stick cable)
For use in Belgium 826631-A41
For use in Brazil 826631-201
18 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use in Bulgaria 826631-261
For use in Canada 826631-DB1
For use in the Czech Republic and Slovakia 826631-FL1
For use in Denmark 826631-081
For use in Denmark, Finland, and Norway 826631-DH1
For use in France 826631-051
For use in Germany 826631-041
For use in Greece 826631-151
For use in Hungary 826631-211
For use in Iceland 826631-DD1
For use in India 826631-D61
For use in Israel 826631-BB1
For use in Italy 826631-061
For use in Japan 826631-291
For use in Latin America 826631-161
For use in the Netherlands 826631-B31
For use in Northwest Africa 826631-FP1
For use in Norway 826631-091
For use in Portugal 826631-131
For use in Romania 826631-271
For use in Russia 826631-251
For use in Saudi Arabia 826631-171
For use in South Korea 826631-AD1
For use in Slovenia 826631-BA1
For use in Spain 826631-071
For use in Sweden and Finland 826631-B71
For use in Switzerland 826631-BG1
For use in Taiwan 826631-AB1
For use in Thailand 826631-281
For use in Turkey 826631-141
For use in Turkey F-style 826631-541
For use in the United Kingdom 826631-031
For use in the United States 826631-001
(3) Top cover (includes power button actuator) 821692-001
Computer major components 19
Item Component Spare part number
(4) Hard Drive Hardware Kit (includes hard drive connector cable, hard drive rubber bracket, and
screws)
(5) Hard drive (does not include hard drive connector cable or hard drive rubber bracket):
1-TB, 5400-rpm, 7.0-mm 762990-001
500-GB, 7200-rpm, 7.0-mm 703267-001
500-GB, 7200-rpm, 7.0-mm, FIPS 820572-001
500-GB, 7200-rpm, 7.0-mm, SED 820573-001
(6) Battery (3-cell, 49-WHr, 4.25-AHr, Li-ion) 854109-850
(7) Memory modules (2; PC4-1866, 2400-MHz, DDR4, 1.2-V):
8-GB 862398-850
4-GB 862397-855
(8) WLAN module:
Realtek RTL8723BE-VB 802.11b/g/n 1×1 WiFi + Bluetooth 4.0 Combo Adapter 843338-001
Intel Dual Band Wireless-AC 3168 802.11 AC 1×1 WiFi + Bluetooth 4.2 Combo Adapter 852511-001
Intel Dual Band Wireless-AC 7265 802.11 AC 2×2 WiFi + Bluetooth 4.2 Combo Adapter (non-
vPro)
(9) WWAN module:
821665-001
860883-001
HP hs3210 WW HSPA+ 860726-001
HP It4132 LTE/HSPA+ with GPS M.2 WWAN module 845710-001
HP It4120 LTE/EVDO/HSPA+ with GPS M.2 800870-001
(10) Solid-state drive:
512-GB, Turbo Drive, G2, TLC 915943-001
360-GB, PCIe, TLC 915941-001
256-GB, Turbo Drive, G2, TLC 915939-001
256-GB, SATA-3, SED, OPAL, TLC 915940-001
128-GB, M.2, SATA-3 915938-001
(11) Smart card reader board (includes cable) 914963-001
(12) TouchPad button board
Equipped with NFC antenna 821667-001
Not equipped with NFC antenna 821668-001
(13) NFC module 821666-001
(14) Fingerprint reader board (includes cable, bracket, and bezel) 821693-001
(15) Fan/heat sink assembly 821691-001
(16) System board (includes processor and replacement thermal material, see System board on page 49)
Equipped with an AMD A12-9800B processor and the Windows 10 operating system 911738-601
20 Chapter 3 Illustrated parts catalog
Loading...