HP 4215w, 4115w, 7115w, 7215w User Manual

HP SureStore DLT Tape Library

User’ s Guide

Models 4115w/4215w,

7115w/7215w

Part Number C5173-90000

Edition 4

September 1998

Printed in United States

Notices

This document contains information tha t is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduc ed, or translated into another la nguage without the prior written consent of Hewlett-Packard Company. The information contained in this document is subject to change without notice.

Hewlett-Pack ard mak es no warran ty of any ki nd wi th regar d to t his pri nte d materi al, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett - Pac kard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnish ing, performance, or use of this materi al.

See Appendix B for important safety and regulato ry information.

Printing History

New editions of this manual incorporate all material upda ted since the previous edition. The manual printing date and part number indicate the current edition. The printing date changes whe n a new edition is prin ted. (Minor corrections and updates incorporated at reprint do not cause this date to change.)

September, 1997 Edition 1 November , 1997 Edition 2 February, 1998 Edition 3 (TapeAlert and TapeAssure added) September 1998 Edition 4 (Enhancements added)

In This Book

This book is a guide for setting up and operating your tape library. It is orga nized as follows:

Chapter 1 Installing your library; moving or shipping the library. Chapter 2 Choosing and using digital linear tape ca rtridges. Chapter 3 Operating the tape drive. Appendix A Ordering supplie s and accessories; locating HP sales and

support offi ces. Appendix B Safety and regulatory information. Appendix C TapeAlert messages. Glossary Terms related to digital linear tape stora ge products.

iii

Typographi cal Conventions

This manual us es the following typograph i cal conve n tio ns:

Font Used for

Italics Document titles and statements that need to be

emphasized.

COMPUTER OUTPUT Information displayed in the control panel or

screen menu items that you ca n se le ct.

KEYCAP TEXT Keys on the library control panel.

NOTE Notes provide information that can be helpful in understanding the

operation of the product.

CAUTION Cautions call a ttention to an operating procedure or practice that could

result in damage to the product if not correctly performed. Do not proce ed

beyond th i s bo x un t il you fu l ly un derstand a nd meet the indicated conditions.

WARNING Warnings call atte ntion to a pr oc edure or practice that c ould re s ult i n personal

injury if not correctly performed. Do not proceed beyond this box unt il you fully

understand an d me et the indicated conditions.

This warning symbol on a pro duc t lab el indicates that personal injury co u ld result if the product is used improperly, and that more detailed information is given in the instal lation and/or user manuals .

Contents

1. Installing the Tape Library

Installation Overview ..................................................................... 1-2

Step 1: Choose a Location ............................................................. 1-3

Step 2: Unpack the Library ............................................................ 1-4

Required Components ................................................................. 1-4

Additional Components Provided ............................................... 1-5

Tape Library Rear Panel ............................................................. 1-6

Step 3: Install the Host SCSI Card(s) ............................................ 1-7

Step 4: Mount the Library in a Rack (optional) ............................. 1-8

Safety Precautions ....................................................................... 1-8

Tools and Components ............................................................... 1-9

Mounting the Library .. .......... .......... ..................... .......... .......... . 1-10

Attach the Mounting Brackets ............................................... 1-10

Attach the Rack Slides to the Rack ........................................ 1-12

Place the Library in the Rack ................................................. 1-17

Table of Contents

Step 5: Set the SCSI Interface Mode Switch ............................... 1-20

Step 6: Connect Library to Host .................................................. 1-23

Routing SCSI and Power Cables on Rack Mounted Libraries .1-23

Step 7: Power On the System ...................................................... 1-27

Install Backup Software ......................................................... ... 1-27

Verify Installation With TapeAssure ........................................ 1-27

Moving or Shipping the Library .................................................. 1-28

2. Using Ta pe Cartrid ges

Tape Cartridge Overview ............................................................... 2-2

Contents

Choosing Tape Cartridges . .......... .......... ..................... .......... ......... 2-3

Labeling Tape Cartridges ............................................................... 2-4

Labelin g Bu l k Lo ad Ma g azines ............... ............... .................... ... 2-5

Drive Cleaning Messages .............................................................. 2-6

Write-Protecting Tape Cartridges .................................................. 2-8

Maintai n i n g Ta p e Cartrid g e s ............. ............... .................... ......... 2-9

3. Operating the Library

Overvi ew .... .... ...... .... ...... .... ...... .... ...... .... ...... ..... ...... .... ...... .... ...... ... 3-2

Operating the Control Panel .......................................................... 3-3

Understanding Display Window Messages ................................... 3-4

Drive Status .................................................................................3-4

Status In d i cators .............. ............................... ..........................3-4

Activity Indicators ................................................................... 3-5

Control Panel Options ................................................................. 3-6

First Level Options .................................................................. 3-6

Second Level Options .............................. ................................3-7

Control Panel Menu Tree ............................................................ 3-8

Entering the Administration Menu Password ............................... 3-9

Setting a New Administration Menu Password ........................... 3-10

Setting and Viewing SCSI IDs .................................................... 3-11

Setting S CSI IDs .. .......................... ...........................................3-12

Interpreting SCSI Bus Status Indicator LEDs ....................... 3-14

Viewing Current SCSI Address Settings .................................. 3-14

Loading Tape Cartridges Into the Library ................................... 3-15

Contents

Inserting/Removing Cartridges with Software ......................... 3-15

Keeping Cartridges in the Magazine ........................................ 3-15

Loading Tapes ........................................................................... 3-16

Removing Tape Cartridges from the Library ............................. 3-19

Viewing Cartridge Bar Code Labels ............................................ 3-22

Cleaning the Library Tape Drives ............................................... 3-23

Setting Co n f i g u ration Options ....... ......... .............. .................... ... 3-25

Retrieving Performance Information ........................................... 3-28

Running an Internal Test ..............................................................3-33

Table of Contents

Using Online Drive Replacement ................................................ 3-37

Troubleshooting ........................................................................... 3-39

A. Supplies and Customer Support

Overvi ew .... .... ...... .... ...... .... ...... .... ...... ..... ...... .... ...... .... ...... .... ...... .. A-2

Supplies and Accessories .............................................................. A-3

Hewlett-Packard Customer Support ............................................. A-6

HP FIRST/QUICK FAX Faxback Services .............................. A-6

Asia-P acifi c .... ...... .... ...... .... ...... .... ....... .... ...... .... ...... .... ...... .... .. A-7

Europe .. .......... ............ .......... ............. .......... ............ .......... ...... A-8

North and South America (includes Canada) ......................... A-8

Other Countries ....................................................................... A-8

Electronic Support Services ....................................................... A-9

On-line Service Providers ....................................................... A-9

Hewlett-Packard Web Site ...................................................... A-9

Customer Support Centers ....................................................... A-10

vii

Contents

North and South America (includes Canada) ....................... A-10

European Customer Support Centers .................................... A-10

Asia-P acifi c .... ...... .... ...... .... ...... .... ...... .... ....... .... ...... .... ...... .... A-1 1

Elsewhere .............................................................................. A-11

Telephone Support After Warranty ......................................... A-12

Before Calling ....................................................................... A-12

US and Canada ...................................................................... A-12

Europe .. .......... ............ .......... ............ ........... ............ .......... .... A-12

Elsewhere .............................................................................. A-12

HP Reseller Locator Numbers .............................................. A-12

B. Safety and Regulatory Information

Overvi ew .... .... ...... .... ...... .... ...... .... ...... .... ...... ..... ...... .... ...... .... ...... ... B-2

Safety Information .........................................................................B-3

Laser Safety ................................................................................B-3

CDRH Regulations (USA Only) ................................................B-3

Regulatory Information ..................................................................B-4

Declaration of Conformity ..........................................................B-5

United Kingdom Telecommunications Act 1984 .......................B-6

Herstellerbescheinigung ..............................................................B-6

English Translation of German Sound Emission Directive .....B-6

Turva llisuusyhtee nveto ....... .......... ............ ........... ............ .......... .B-7

English Translation of Finnish Regulatory Information ..........B-8

Japanese VCCI Statement ...........................................................B-9

English Translation of Japanese VCCI Statement ...................B-9

viii

Contents

C. T ap eAlert Messa ges

Overvi ew .... .... ...... .... ...... .... ...... .... ...... ..... ...... .... ...... .... ...... .... ...... ... C-2

TapeAlert Messages and Descriptions ...........................................C-3

Table of Contents

Contents

Figures

Figure 1-1. Rear Panel Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Figure 1-2. Rackmounting Components. . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Figure 1-3. Rack Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Figure 1-4. Front Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Figure 1-5. Rear Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Figure 1-6 . C l i p Nuts (Front Rai ls). . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1 2

Figure 1-7. Clip Nuts (Back Rails) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Figure 1-8 . Front B racke t on Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1 4

Figure 1-9 . R ear Bracke t on Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 5

Tab le of Figures

Figure 1-10. Bezel Spacers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Figure 1-11. Strain Relief Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

Figure 1-1 2 . Libra r y on Slid e s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1 8

Figure 1-1 3 . I n stalla t ion Ha ndles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 1 8

Figure 1-1 4 . Front Access D oo r. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 9

Figure 1-15. SCSI Interface Mode Switch (Example) . . . . . . . . . . . . . 1-20

Figure 1-16. SCSI/Power Cables and Strain Relief Bracket. . . . . . . . 1-24

Figure 1-1 7 . Front Access D oo r. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 5

Figure 1-18. Secured SCSI and Power Cables. . . . . . . . . . . . . . . . . . . 1-26

Figure 2-1. Proper Label Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Figure 2-2. Magazine Label Position . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Figure 2-3. Write-Protect Button Settings. . . . . . . . . . . . . . . . . . . . . . . 2-8

Figure 3-1 . Tape Li b rary C ontrol Panel . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Figure 3-2. Control Panel Menu Options . . . . . . . . . . . . . . . . . . . . . . . 3-8

Figures

Figure 3-3. Opening the Front Access Door . . . . . . . . . . . . . . . . . . . . .3-17

Figure 3-4. Loading Tape Cartridges into the Magazine. . . . . . . . . . . 3 -17

Figure 3-5. Inserting Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18

Figure 3-6. Opening the Front Access Door . . . . . . . . . . . . . . . . . . . . .3-20

Figure 3-7. Removing Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20

xii

Tables

Table 1-1. Location Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Table 1-2. Co mpone n ts Incl u d ed for Installa tion . . . . . . . . . . . . . . . . . 1- 4

Table 1-3. Additional Componen ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Table 1-4. SCSI Interfa ce Mod e S w i tch Set t ings. . . . . . . . . . . . . . . . . 1 - 2 0

Table 1-5. Tape Libra ry as the Only Periph e ral . . . . . . . . . . . . . . . . . 1 - 2 1

Table 1-6. Tape L i b ra ry wit h O t her Per i p h e rals . . . . . . . . . . . . . . . . . 1-2 2

Table 2-1. Supp orted Tape Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Table 2-2. Drive Cleaning Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Table 2-3. Tape Cartridge Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Table of Tables

Table 3-1. Default SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Table 3-2. SCSI Address Configuration Options . . . . . . . . . . . . . . . . . 3-12

Table 3-3. SCSI Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -14

Table 3-4. Configura t i o n Optio n s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -26

Table 3-5. Information Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29

Table 3-6. Internal Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34

Table 3-7. Troubleshooti n g Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3 9

Table A-1. Basic Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . .A-3

Table C-1. TapeAlert Tape Error Messages . . . . . . . . . . . . . . . . . . . . . .C-3

Table C-2. TapeAlert Library Error Messages. . . . . . . . . . . . . . . . . . . .C-6

xiii

Tables

xiv

Installation

1 Installing the Tape Lib r ary

1-1

Installing the Tape Library

Installation Overview

Before you install the tape library:

• Make sure you have the components listed in Tabl e 1-2 on page 1-4.

• Become familiar with the back of the tape library, as shown in “Tape Library Rear Panel” on page 1-4.

To install the li brary, you must:

1. Choose a loca tion.

2. Unpack the library.

3. Install the SCSI h o st adapter card.

4. Mount the library in a rack (rac km ount configurati on only).

5. Set the SC S I in t e r f ace mod e s w it ch.

6. Connect the tape libra ry.

7. Power on the system.

NOTE These steps are explained i n this chapter. Thi s chapter also explains how to move or

ship th e li b r ar y.

NOTE After the library is installed, you must per form additional tasks explained in

Chapters 2 and 3.

1-2

St ep 1: Choose a Location

Choose a location that meets the following criteria. Take the library there before unpacking it.

Table 1-1 Location Criteria

Room temperature 50-104° F (10-40° C) Power source AC power voltage: 100-127 V or 200-240 V Air quality Minimal sources of particulate contamination. Avoid areas

Installing the Tape Library

Step 1: Choose a Location

Installation

near frequently used doors and wal kways , stacks of supplies that co llect dust, and smoke-fi lled rooms.

CAUTION: Excessive dust and debris can damage tapes and ta pe driv e s.

Adequate clearan c e

Standalone configuration — free standing or against a wall/desk:

Back 56 cm (22 in.) for cooling and service. Front 86 cm (34 in.) for operator acces s. Sides 56 cm (22 in.) for removal of the external

cover.

If less space is allowe d, m ove the library to an open area before servicing.

Rack mount co nf iguration: Back Allow adequate room to open the rear door of

the rack for service access, usually 46-61 cm

(18-24 in.), depe nding on the rack. Front 86 cm (34 in.) for operator acces s. Height For ease of use, install the library so the

bottom is 60-120 cm (24-48 in.) above the

floor. Do not install the librar y in the bottom

rail position because of clearance.

1-3

Installing the Tape Library

Step 2: Unpack the Library

Make sure you have all requi red components and become familiar wi th the library’s components.

Required Components

Table 1-2 Components Included for Installation

Component Description

Tape Library Unpack the library when it is in the desired loc ation. SCSI card(s) One single-ended FAST/WIDE SCSI is included with

the library. Data is transferred up to 20 Mbytes/second. For FAST handshaking, the total length of the SCSI bus is limited to 3 meters.

SCSI cable: allowable lengths

Daisy-chain cable Include d with two-drive libraries. Power cord Included with library. Rackmount kit Included with rackmount libraries. Data cartridge Five tapes are included with library. Cleaning cartridge One cleaning tape is included with library.

NOTE Contact your service representative if you are missing any components.

One 3-meter singl e-ende d FAST/WIDE SCSI is included with the library.

1-4

Installing the Tape Library

Step 2: Unpack the Library

Additional Compon ents Provided

Table 1-3 Additional Components

Component Description

User’s Guide Printed user’s manual in English. DLT Library

Advisor HP SureStore Tape

CD-ROM

Live Trial Backup Software

Tape Data Shee t Describ es the tap e s p ec if i c a ti on s, chara ct er i s ti cs, and

Bar Code Labels Includes bar code labels and reordering information.

Installation

Onli n e user’s manual w it h vide o clips.

Includes TapeAssure/TapeAle rt, as well as other diagnostic utilities. Also includ es the User’s Guide on CD-ROM , transl at ed in t o Fr en c h, It al ian, German, Spanish, and Japanese.

Includes live tri al versions of backup software for your evaluation.

maintenance needed

1-5

Installing the Tape Library

Step 2: Unpack the Library

Tape Library Rear Panel

Figure 1-1 Rear Panel Features

The following li st identifies the numbere d components in Figure 1-1:

1 Bus 1 SCSI ports 2 SCSI interface mode switch 3 Bus 2 SCSI ports 4Power port 5 SCSI bus indicator label 6 SCSI bus status indicators

1-6

Installing the Tape Library

Step 3: Install the Host SCSI Card(s)

Install the si ngle-ended or differential SCSI card into the host computer system. Refer to the host user manual and the SCSI card installation instruct ions for

information on installing and configuring SCSI cards.

Installation

1-7

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

Step 4: Mount the Library in a Rac k (opti onal)

For stand-alo ne ins talla tions , go to “St ep 5: Set the SCSI Inte rface Mode Swit ch” on page 1-20.

The rack slides can be adjuste d to fit any standard rack with a depth of 26 to 31 inches (66.04 to 78.75 centimeters).

Safety Precautions

Because the ta pe library weighs approximately 100 pounds (45 kilograms), the following safe ty precautions must be tak en when mounting the tape librar y:

• Full y extend the rack’s antitip rail and lower the leveller feet.

• Mount the tape library no higher than 4 fee t (122 ce ntimeters) in the rack.

• IMPORTANT: At least two people must lift the library during installation.

WARNING Do not pull the library out of the rack to its fully extended position unless the

anti-tip rail on the bottom of the rack has been positioned correctly. Do not attempt to move the tape library by yourself.

The tape librar y weighs approximately 100 pou nds (45 kilograms). Pulli n g the

librar y out of the rack wit ho u t th e ra ck’s anti-tip ra i l ex t ended could result in personal injury and/or damage to the tape library if the rack tips over.

1-8

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

Tools and Comp onents

Tools:

Phillips screwdriver (included in ki t) 1/2 inch open-ended wrench

Kit Hardware (parts are labeled for easy identification):

1. rack slides (1 pair)

2. bezel spacers (2)

3. mounting brackets (4)

4. strain relief bracket (1)

5. cable ties (4)

6. template

Figure 1-2 Rackmounting Componen ts

Installation

7. 8-32 x 3/8 pan slotted phillips lw profile hd (14)

8. 10-32 x 5/8 pan slotted phillips (14)

9. 10-32 clip nuts (12)

10. 8-32 keps nuts (8)

11. 6-32 x 3/8 pan phillips, with internal lockwasher (1)

1-9

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

Mounting the L ibr ar y

To mount the tape library in a rack, you must:

• First, attach the front and back mounting brackets to the rack s lides.

• Next, attach the rack slides to the rack.

• Finally, attach the tape library to the rack slides. These steps are explained in detail in the following sections.

Attach the Mounting Brackets

1. IMPORTANT: Lower the rack’s leveller feet using a 1/2-inch open-end wrench, and extend the rack’s antitip rail.

WARNING Failure to extend the antitip rail could result in personal injury and/or damage

to the tape library if the rack tips over.

2. Pull th e r ack slide members out to the fully exten d ed p o sition. (The sli d es should “click” into a locked positi on.)

Figure 1-3 Rack Slides

1-10

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

3. Attach the front mounting brackets to the front end of each s lide using two 8-32 x 3/8 pan-slotted phillips screws and two 8-32 keps nuts. Tighten the screws.

Figure 1-4 Front Mounting Bracket

4. Attach the rear m ounting b rac kets to the b ack s ide of eac h slid e usin g two 8- 32 x 3/8 pan-slotted phillips screws and two 8-32 keps nuts. Do not tighten the screws.

Installation

Figure 1-5 Rear Mounting Bracket

1-11

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

Attach the Rack Slides to the Rack

1. Line up the templat e with an existing pr oduct in the rack. Attach clip nuts to each front rail in the locations indicated on the template.

Figure 1-6 Clip Nuts (Front Rails)

NOTE Do not install the library in the bottom of the rack. Make sure the bottom of the

library is no higher than 4 feet off the floor.

1-12

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

2. Attach two cl ip nut s to ea ch of th e ba ck ra ils s o that the slid es will be leve l when attached to the rails.

NOTE Count the holes on the front and back rails to ensure the slides will be level.

Figure 1-7 Clip Nuts (Back Rails)

Installation

1-13

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

3. Attach the front bracke t: a. Return the slides to their compressed position.

b. Attach the front slide mounting bracket to the lower two clip nuts on the

front rails using two 10-32 x 5/8 pan slotted phlp sc rews. c. Pu s h th e sli d es as f ar as po s s ib le toward th e o utside of th e rack. d. Tighten the screws .

Figure 1-8 Front Bracket on Rack

1-14

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

4. Attach the rear bracket: a. Adjust the re ar mounting brackets to fit lengthwise in the rack.

b. Attach the rear sli de mountin g brac ket to the rea r clip nut s usi ng two 10-32 x

5/8 pan slotted phlp screws. c. Pu s h th e sli d es as f ar as po s s ib le towa rd th e o utside of th e rack. d. Tighten the screws . e. Tighten all bracket screws.

Figure 1-9 Rear Bracket on Rack

Installation

5. Extend the slides fully, make sure they are parallel, and then recompress them.

1-15

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

6. Connect the two bezel s pacers t o the fron t rails us ing two 10-32 x 5/8 p an slo tted phlp screws. The screws attach to the two clip nuts on the front rails above the slides.

Figure 1-10 Bezel Spacers

1-16

+ 106 hidden pages