HP DeskJet
720C Series Printer
Seven
Simple Steps
to Setting Up
Your Printer
®
Congratulations on
the purchase of your
HP DeskJet 720C Series
printer!
ere’s what comes in the box. If anything’s
missing, talk to your HP dealer or call
Customer Support (see “Customer Support” in
Chapter 4 of the user’s guide for the telephone
number).
You’ll need to buy
a printer cable that
supports bidirectional
communication (IEEE
1284-compliant), such
as HP C2950A.
Printer
Booklet about
your printer
Power
adapter
Power cord
Microsoft Windows 3.1x or Windows 95 or Windows NT 4.0 is required to
use this printer. Please refer to the minimum system requirements listed in
Chapter 5 of the user’s guide.
If your computer does not have a CD-ROM drive and disks were not
included with your printer see page 45 of the user’s guide for information
on getting printer software.
Black print
cartridge
Color print
cartridge
Printer software
(CD and/or disks)
STEP
1
Unpack Your Printer
1
Remove the packing tape from the outside of the printer.
Open the top cover and remove the plastic packing
2
material from the inside of the printer.
Remove packing
material.
STEP
2
You’ll need to buy
a printer cable that
supports bidirectional
communication (IEEE
1284-compliant), such
as HP C2950A.
Connect Your Printer to Your Computer
1
Make sure the computer is turned off.
2
Lift the cable access door on the back of the printer.
Plug the end of the cable with the notches into the
3
printer. Snap both clips into the notches.
Cable access door
4
Plug the other end into the computer, and tighten
the screws.
STEP
3
Plug in Your Printer
1
Lift the cable access door and plug the power adapter
cord firmly into the connector.
1
Power adapter cord
2
Power adapter
3
Electrical outlet
2
Plug the appropriate end of the power cord into the
power adapter.
3
Plug the other end of the power cord into an electrical
outlet.
STEP
4
Insert the Print Cartridges
1
Press the Power button to turn on your printer.
The power light comes on.
Open the top cover.
2
The cartridge cradles move to the center of the printer.
The print cartridge light blinks.
Power button and light (on)
Resume button and light (off)
Print cartridge light
(blinking)
Cartridge cradles
It is a good idea to keep
spare ink cartridges on
hand.
When buying ink
cartridges check part
numbers carefully to
make sure you buy the
right ones.
Black 51645A
Color C1823A
These print cartridges
have been specifically
designed to work with
your printer.
3
Carefully remove the protective vinyl t ape fr om the color
and black print cartridges.
Be sure not to touch the ink nozzles or the electrical
contacts.
Black ink cartridge Color ink cartridge
Remove tape Remove tape
For each print cartridge, lift the green cradle latch.
4
Push the cartridge firmly down into the cradle and close
the latch.
You will hear a click, and the cartridges will sit firmly
in the cradles. You must insert both cartridges for the
printer to operate.
Cradle latch
Black print cartridge
Cartridge cradles
Color print cartridge
If the print cartridge
light
continues
to blink, take out both
cartridges and reinsert
them.
Close the printer cover.
5
The print cartridge light continues to blink for a few
seconds and then goes off. (You’ll hear the cartridges
return to their home position on the right side of the
printer.)
Print cartridge
light (blinking)
STEP
5
Load Paper in Your Printer
1
Pull out the IN drawer and slide the green paper
adjusters out as far as possible. (You can flip up the
OUT tray to see better.)
OUT tray
IN drawer
Paper-length
adjuster
Paper-width
adjuster
2
Load the paper in the IN drawer.
You can insert as much paper as fits comfortably under
the tab on the paper-length adjuster.
IN drawer
Paper-length
adjuster tab
Move the paper adjusters in again to fit snugly against
3
the paper’s edges and slide the IN drawer all the way
back in.
Flip the OUT tray back down if it’s up.
STEP
6
Install the Printer Software
To ensure successful installation of the printer software:
Make sure your computer is fully set up and operational.
1
Check that the printer is properly set up and ready to
2
print using the instructions in this Setup Guide.
3
Make sure that the printer is directly connected to the
computer (remove any switch boxes or other devices
using the same port). Check that all cable connections
are firm.
Make sure the computer and printer are turned on.
4
5
Close any screen savers, virus protection programs
or other software programs that are running on the
computer.
I
NSTALLING THE PRINTER SOFTWARE FROM
RECOMMENDED
(
)
CD-ROM
If your computer does
not have a CD-ROM
drive and disks were
not included with your
printer see page 45 of
the user’s guide for
information on getting
printer software.
If you have a CD-ROM drive, installation is easy. A few
seconds after inserting the printer software CD-ROM in
the drive, the installation program will start automatically.
It will recognize the attached printer and guide you through
the installation process. If the installation program does
not automatically run, see instructions on the following
pages. (Use the instructions for the operating system on
your computer.)
I
NSTALLING THE PRINTER SOFTWARE FROM DISK
Follow the instructions on the following pages. (Use the
instructions for the operating system on your computer.)
WINDOWS 95 OR WINDOWS NT 4.0
If a message comes up before or during installation that
says, “New Hardware Found,” choose “Do not install a driver
(Windows will not prompt you again)” and click OK.
1 Insert the CD-ROM or disk 1 into your computer’s drive.
2 Click Start on the task bar, and then click Run.
3 Type the letter of the computer’s drive (usually D:\, B:\, or
A:\), type SETUP, and click OK.
4 Follow the directions on the computer screen.
If you’re not sure how to answer a question that appears
on the screen, just press ENTER to accept the most common settings.
5 When the Installation is done, take the disk out of your
computer, and restart Windows.
Store your disks in a safe, cool, dry place.
IF YOU HAVE WINDOWS 3.1X
1 Insert the CD-ROM or disk 1 into your computer’s drive.
2 In the Program Manager, click File, and then click Run.
3 Type the letter of the computer’ s drive (usually D:\, A:\, or
B:\), type SETUP, and click OK.
4 Follow the directions on the computer screen.
If you’re not sure how to answer a question that appears
on the screen, just press ENTER to accept the most
common settings.
5 When the installation is done, take the disk out of your
computer and restart Windows.
Store your disks in a safe, cool, dry place.
IF YOU’RE PRINTING FROM DOS
See “Printing from DOS” in Chapter 5 of the user’s guide for instructions.
IF YOU HAVE PROBLEMS INSTALLING
If you get a message that communication between the printer and
computer cannot be established, try the following steps to establish
communications. If you aren’t successful, the printer might be unable to
send messages to the computer screen, but you’ll still be able to print.
1 Make sure your printer is on and all connections are
firm. Ensure that no other peripherals are connected to
the printer cable. Make sure your cable is IEEE 1284
compliant.
2 Click the Retry button in the message box.
If the message appears again, continue with the
following steps:
3 Exit your software program and turn off the computer
and the printer. Turn the printer back on, and then turn
on the computer.
4 Close any screen saver or other software programs
that are open and running in the background on
your computer.
If you attempted to
install using the
Windows 95
feature, refer to the
instructions under
“Windows 95 and
Windows NT” in Step 6
of the Setup Guide.
See “Printer Communications” in Chapter 4
of the user’s guide for
more information.
Add Printer
In Windows 95 and Windows NT 4.0 press C
to bring up the Close Program box and close down everything except Explorer and Systray.
In Windows 3.1x press C
Program box and close down everything except Program
Manager.
TRL+ESC to bring up the Close
TRL+ALT+DEL
5 Try the installation process again. If you’re using
Windows 3.1x, make sure you’re running the setup from
the Program Manager and not from the File Manager.
6 If the No Communication message appears again, “Skip”
the communication test and continue with the rest of
the installation. Your printer might be unable to send status messages to the computer scr een but you will still be
able to print.
If you’re having other problems with the installation, call an authorized
HP dealer or call your HP Customer Support representative. (For phone
numbers, see “Customer Support” in Chapter 5 of the user’s guide.)
STEP
7
Align the Print Cartridges
You’re ready for the final step in setting up your printer: aligning the
cartridges to make sure you get the best print quality. Be sure to align
the cartridges whenever you install a new cartridge.
1 Be sure there’s paper in the printer’s IN drawer and that
the drawer and the paper adjusters are pushed in.
2 Double-click the HP Toolbox icon on the computer
screen:
Windows 95 or NT 4.0 Windows 3.1
3 Click the Printer Services tab, then click Align the print
cartridges. Follow the instructions on the computer
screen.
x
Click here to
align the print
cartridges.
Print a Page
You’re done setting up your printer! While you still have the HP Toolbox
open, you can try printing a page, just to see what your printer can do.
1 On the Printer Services tab of the HP Toolbox, click
Print a self-test page.
Click here to
print a test page.
2 Check out the results!
You’re ready to print your own work. For instructions,
tips, and some fun suggestions, see the user’s guide.
Extended W arranty Options
If you would like to extend your printer coverage beyond the one year
factory warranty, you have the following options:
■ Consult your reseller to get extended coverage.
■ If your reseller does not offer service contracts, please call Hewlett-
Packard directly and ask about our service agreement offering. In the
U.S. call (800) 446-0522, in Canada call (800) 268-1221. For service
agreements outside the U.S. and Canada, contact your local HP Sales
Office.
Printed on recycled paper.
Reorder number C5870-60014
Part number C5870-90005
Printed in USA. 6/97
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