HP 7130 User Guide

HP ENVY Photo 7100 All-in-One series

Table of contents

1 How do I? ...................................................................................................................................................... 1

2 Get started ................................................................................................................................................... 2

Accessibility ............................................................................................................................................................................... 3

HP EcoSolutions (HP and the Environment) ......................................................................................................................... 4

Printer parts .............................................................................................................................................................................. 7

Control panel and status lights .............................................................................................................................................. 9

Paper basics ............................................................................................................................................................................ 12

Load paper .............................................................................................................................................................................. 15

Load original ........................................................................................................................................................................... 20

Update the printer .................................................................................................................................................................. 21

Open the HP printer software (Windows) .......................................................................................................................... 22

Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ................... 23

Turn the printer o ................................................................................................................................................................. 24

3 Print ........................................................................................................................................................... 25

Print using the HP Smart app ............................................................................................................................................... 26

Print documents using HP printer software ...................................................................................................................... 27

Print photos using HP printer software .............................................................................................................................. 28

Print on envelopes ................................................................................................................................................................. 30

Print on both sides (duplexing) ............................................................................................................................................ 32

Print using the maximum dpi ............................................................................................................................................... 33

Print from apps on mobile devices ..................................................................................................................................... 35

Tips for successful printing ................................................................................................................................................... 36

4 Copy and scan .............................................................................................................................................. 39

Copy .......................................................................................................................................................................................... 40

Scan .......................................................................................................................................................................................... 41

Tips for copy and scan success ............................................................................................................................................ 48

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5 Web Services ............................................................................................................................................... 49

What are Web Services? ........................................................................................................................................................ 50

Set up Web Services .............................................................................................................................................................. 51

Use Web Services ................................................................................................................................................................... 53

Remove Web Services ........................................................................................................................................................... 55

6 Work with cartridges ................................................................................................................................... 56

Information on cartridges and the printhead .................................................................................................................... 57

Check the estimated ink levels ............................................................................................................................................ 58

Replace the cartridges .......................................................................................................................................................... 59

Order cartridges ..................................................................................................................................................................... 61

Use single-cartridge mode ................................................................................................................................................... 62

Store printing supplies .......................................................................................................................................................... 63

Cartridge warranty information ........................................................................................................................................... 64

7 Network setup ............................................................................................................................................. 65

Set up the printer for wireless communication ................................................................................................................. 66

Change network settings ...................................................................................................................................................... 70

Use Wi-Fi Direct ...................................................................................................................................................................... 72

8 Printer management tools ........................................................................................................................... 75

The HP Smart app .................................................................................................................................................................. 76

Toolbox (Windows) ................................................................................................................................................................. 76

HP Utility (OS X and macOS) ................................................................................................................................................. 78

Embedded web server .......................................................................................................................................................... 79

9 Solve a problem ........................................................................................................................................... 82

Jams and paper-feed issues ................................................................................................................................................. 83

Cartridge issues ...................................................................................................................................................................... 88

Printing issues ........................................................................................................................................................................ 90

Copy issues .............................................................................................................................................................................. 99

Scan issues ........................................................................................................................................................................... 100

Network and connection issues ........................................................................................................................................ 101

Printer hardware issues ...................................................................................................................................................... 103

Get help from the printer control panel ........................................................................................................................... 104

Get help from the HP Smart app ....................................................................................................................................... 105

Understand printer reports ................................................................................................................................................ 106

Solve problems using Web Services ................................................................................................................................. 108

Maintain the printer ............................................................................................................................................................. 109

Restore original factory defaults and settings ................................................................................................................ 111

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HP support ............................................................................................................................................................................ 113

Appendix A Technical information ................................................................................................................. 115

HP Company notices ........................................................................................................................................................... 116

Specications ........................................................................................................................................................................ 117

Regulatory notices ............................................................................................................................................................... 119

Environmental product stewardship program ................................................................................................................ 126

Index ........................................................................................................................................................... 133

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vi ENWW

1 How do I?

Learn how to use your HP ENVY Photo 7100 series

● Get started

● Print

● Copy and scan

● Web Services

● Work with cartridges

● Network setup

● Solve a problem

ENWW 1

2 Get started

This section contains the following topics:

●

Accessibility

●

HP EcoSolutions (HP and the Environment)

●

Printer parts

●

Control panel and status lights

●

Paper basics

●

Load paper

●

Load original

●

Update the printer

●

Open the HP printer software (Windows)

●

Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device

●

Turn the printer o

2 Chapter 2 Get started ENWW

Accessibility

The printer provides a number of features that make it accessible for people with disabilities.

Visual

The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated by users with limited strength and reach.

Support

For more information about accessibility solutions for HP products, visit the HP Accessibility and Aging website (www.hp.com/accessibility).

For accessibility information for OS X and macOS, visit the Apple website at www.apple.com/accessibility.

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HP EcoSolutions (HP and the Environment)

HP is committed to helping you optimize your environmental footprint and empowering you to print responsibly —at home or in the oce.

For more detailed information about environmental guidelines that HP follows during the manufacturing process, see Environmental product stewardship program. For more information about HP's environmental initiatives, visit www.hp.com/ecosolutions.

●

Manage Power

●

Quiet Mode

●

Optimize Printing Supplies

Manage Power

Use Sleep Mode and Auto-o to conserve electricity.

●

Sleep mode

●

Auto- o

Sleep mode

Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode after ve minutes of inactivity.

You can set up the printer to enter sleep mode after some time of inactivity or through pressing (the Power

button).

To enter sleep mode after some time of inactivity

Use the following instructions to change the period of inactivity before the printer sleeps.

1. From the printer control panel, do one of the following.

● Touch or swipe down the tab at the top of the screen to open the Dashboard, touch .

● Touch or swipe down the tab at the top of the screen to open the Dashboard, touch , and then

touch Power Management.

2. Touch Sleep Mode, and then touch the desired option.

NOTE: The printer will enter sleep mode when the selected time of inactivity is reached.

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To enter sleep mode through pressing (the Power button)

You can make the printer enter sleep mode directly by pressing (the Power button).

1. Touch , and then touch Power Management.

2. Touch Power Button, and then select Enters Sleep Mode.

3. Press (the Power button) located on the front left side of the printer to make the printer enter the

sleep mode.

NOTE: The printer will enter sleep mode 5 seconds after you press (the Power button). During this

period, you can press (the Power button) again to make the printer enter sleep mode immediately.

Auto- o

This feature turns the printer o after 2 hours of inactivity to help reduce energy use. Auto-O turns the printer o completely, so you must use the Power button to turn the printer back on.

If your printer supports this energy saving feature, Auto-O is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-O is disabled, the printer enters Sleep mode after 5 minutes of inactivity to help reduce energy use

● Auto-O is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi Direct

capability, or is not using these capabilities.

● Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer with

fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.

CAUTION:

the printer.

If you improperly turn the printer o, the print carriage might not return to the correct position, causing problems with the cartridges and print quality issues.

Always turn the printer o properly, using (the Power button) located on the front left side of

Quiet Mode

Quiet Mode slows down printing to reduce overall noise without aecting print quality. It only works when printing on plain paper. Additionally, Quiet Mode is disabled if you are printing using the best or presentation print quality. To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn Quiet Mode o. Quiet Mode is o by default.

NOTE: Quiet Mode does not work if you print photos or envelopes.

To turn on Quiet Mode from the printer control panel

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, and then touch ( Setup ).

2. Turn on Quiet Mode .

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To turn on Quiet Mode while the printer is printing

▲ On the printing screen, touch (Quiet Mode) to turn it on.

NOTE: Quiet Mode is turned on only after the current page is printed and is only used for the current print job.

To turn Quiet Mode on or o from the printer software (Windows)

1. Open the HP printer software. For more information, see Open the HP printer software (Windows).

2. Click Quiet Mode .

3. Select On or O .

4. Click Save Setting.

To turn Quiet Mode on or o from the printer software (OS X and macOS)

1. Open HP Utility.

NOTE: HP Utility is located in the HP folder in the Applications folder.

2. Select the printer.

3. Click Quiet Mode .

4. Select On or O .

5. Click Apply Now.

To turn Quiet Mode on or o from the Embedded Web Server (EWS)

1. Open the EWS. For more information, see Open the embedded web server.

2. Click the Settings tab.

3. In the Preferences section, select Quiet Mode , and then select On or O .

4. Click Apply.

Optimize Printing Supplies

To optimize printing supplies such as ink and paper, try the following:

● Optimize paper usage by printing on both sides of the paper.

● Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.

● Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.

● Recycle used original HP cartridges through HP Planet Partners. For more information, visit www.hp.com/

recycle.

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Printer parts

Front view

Figure 2-1 Front and top views of HP ENVY Photo 7100 All-in-One series

Feature Description

1 Lid

2 Lid-backing

3 Scanner glass

4 Printer model name

5 Cartridge access door

6 Memory device area

7 Cartridge access area

8 cartridges

9 Photo tray

10 On button (also referred to as the Power button)

11 Control panel

12 Output tray

13 Color graphics display (also referred to as the display)

14 Output tray extender (also referred to as the tray extender)

15 Memory card slot

16 Memory device light

17 Paper tray

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Printing supplies area

Feature Description

1 Cartridge access door

2 Printhead

3 Cartridges

NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage.

Avoid removing supplies for extended periods of time.

Back view

Figure 2-2 Rear view of HP ENVY Photo 7100 All-in-One series

Feature Description

1 Rear USB port

2 Power connection. Use only the power cord supplied by HP.

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Control panel and status lights

Overview of buttons and lights

The following diagram and related table provides a quick reference to the printer control panel features.

Label Name and Description

1 Power button: Turns the printer on or o.

2 Back button: Returns to the previous screen.

3 Help button: Opens the Help menu for the current operation.

4 Home button: Returns to the Home screen, the screen that is displayed when you rst turn on the printer.

5 Control panel display: Touch the screen to select menu options, or scroll through the menu items.

6 Wireless light: Indicates the status of the printer wireless connection.

● Solid blue light indicates that wireless connection has been established and you can print.

● Slow blinking light indicates that wireless is on, but the printer is not connected to a network. Make sure your printer is within

the range of wireless signal.

● Fast blinking light indicates wireless error. Refer to the message on the printer display.

● If wireless is turned o, the wireless light is o and the display screen shows Wireless O.

Control panel display icons

Icon Purpose

Copy : Opens the Copy menu where you can select a copy type or change the copy settings.

Scan : Opens the Scan menu where you can select a destination for your scan.

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Icon Purpose

Apps : Access the apps from your printer.

Photo : Opens the Photo menu where you can view and print photos.

Setup : Opens the Setup menu where you can change preferences and use tools to perform maintenance functions.

Help : Opens the Help menu where you can view How To videos, printer feature information, and tips.

HP ePrint icon: Opens the Web Services Summary menu, where you can check ePrint status details, change ePrint settings, or print an Info page.

Wi-Fi Direct icon: Opens the Wi-Fi Direct menu where you can turn on Wi-Fi Direct, turn o Wi-Fi Direct, and display the Wi-Fi Direct name and password.

Wireless icon: Opens the Wireless Summary menu where you can check wireless status and change wireless settings. You can also print a wireless test report, helping diagnose network connection issues.

ECO icon: Displays a screen where you can congure some of the printer environmental features.

Ink icon: Shows estimated ink levels by cartridge. Displays a warning symbol if the ink level is less than the minimum expected ink level.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink

warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until the print quality becomes unacceptable.

Change printer settings

Use the control panel to change the printer function and settings, print reports, or get help for the printer.

TIP: If the printer is connected to a computer, you can also change the printer settings using the printer

management tools in computer.

For more information about these tools, see Printer management tools.

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To change settings for a function

The Home screen of the control panel display shows the available functions for the printer.

1. From the control panel display, select a function tab, touch and slide your nger across the screen, and

then touch the icon to select the desired function.

2. After selecting a function, touch ( Settings ), scroll through the available settings, and then touch the

setting you want to change.

3. Follow the prompts on the control panel display to change the settings.

TIP: Touch (Home) to return to the Home screen.

To change the printer settings

To change the printer settings or print reports, use the options available on the Setup menu.

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, and then touch

2. Touch and scroll through the screens.

3. Touch the screen items to select screens or options.

( Setup ).

Dashboard

The Dashboard on the printer control panel lets you access the icons on the display, check the status of the printer, or monitor and manage current printer tasks.

To open the Dashboard, touch or swipe down the tab at the top of a screen on the control panel.

Touch (Home) to return to the Home screen.

TIP:

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Paper basics

The printer is designed to work well with most types of oce paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at www.hp.com for more information about HP paper.

HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

This section contains the following topics:

●

Recommended papers for printing

●

Order HP paper supplies

●

Tips for selecting and using paper

Order HP paper supplies

The printer is designed to work well with most types of oce paper. Use HP paper for optimum print quality.

To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are available in English only.

HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

Tips for selecting and using paper

For the best results, observe the following guidelines.

● Load only one type and one size of paper at a time into a tray or document feeder.

● Make sure the paper is loaded correctly when loading from the input tray or document feeder.

ENWW Paper basics 13

● Do not overload the tray or document feeder.

● To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the

tray or document feeder:

● Multipart forms

● Media that is damaged, curled, or wrinkled

● Media with cutouts or perforations

● Media that is heavily textured, embossed, or does not accept ink well

● Media that is too lightweight or stretches easily

● Media that contains staples or clips

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Load paper

Select a paper size to continue.

To load small-size paper

1. Pull out the photo tray.

Slide the paper-width guides outward, and then remove any previously loaded media.

If you do not see the photo tray, remove the output tray from the printer.

2. Load paper.

● Insert a stack of photo paper into the photo tray print side down.

● Slide the photo paper forward until it stops.

● Slide the paper-width guides inward until they stop at the edges of the paper.

3. Push the photo tray back in.

4. Change or retain the paper settings on the printer display.

ENWW Load paper 15

5. Pull out the output tray extension.

To load full-size paper

1. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded

media.

2. Load paper.

● Insert a stack of paper into the paper tray with the short edge forward and the print side down.

● Slide the paper forward until it stops.

● Slide the paper-width guides inward until they stop at the edges of the paper.

3. Push the paper tray back in.

4. Change or retain the paper settings on the printer display.

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5. Pull out the output tray extension.

To load panorama photo paper

1. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded

media.

2. Load paper.

● Insert a stack of panorama photo paper into the paper tray print side down.

● Slide the photo paper forward until it stops.

● Slide the paper-width guides inward until they stop at the edges of the paper.

3. Push the paper tray back in.

4. Change or retain the paper settings on the printer display.

ENWW Load paper 17

5. Pull out the output tray extension.

To load envelopes

1. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded

media.

2. Load envelopes

● Insert one or more envelopes in the center of the paper tray. The print side should face down. Load envelopes according to the graphic.

● Slide a stack of envelopes inward until it stops.

● Slide the paper-width guides inward against the stack of envelopes until they stop.

3. Push the paper tray back in.

4. Change or retain the paper settings on the printer display.

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5. Pull out the output tray extension.

ENWW Load paper 19

Load original

To load original on the scanner glass

1. Lift the scanner lid.

. Load the original print side down on the right front corner of the glass.

3. Close the scanner lid.

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Update the printer

By default, if the printer is connected to a network and Web Services has been enabled, the printer automatically checks for updates.

To update the printer using the printer control panel

1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( Setup )

2. Touch Printer Maintenance .

3. Touch Update the Printer .

4. Touch Check for Printer Updates Now.

To enable the printer to automatically check for updates

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, touch

2. Touch Printer Maintenance.

3. Touch Update the Printer.

4. Touch Printer Update Options.

( Setup ).

5. Select Install Automatically (Recommended) or Alert When Available.

To update the printer using the embedded web server

1. Open the EWS.

For more information, see Embedded web server.

2. Click the Tools tab.

3. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions.

NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts.

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions

to set up a proxy server. If you do not have the details, contact your network administrator or the person who set up the network.

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Open the HP printer software (Windows)

You can use the HP printer software to congure the printer settings, check estimated ink levels, order printing supplies, maintain the printer, resolve printing issues, and more. More information about the available printer software options is provided throughout this guide.

After installing the HP printer software, depending on your operating system, do one of the following:

NOTE: If you are using HP Smart app instead of the printer software, see Use the HP Smart app to print, scan,

and troubleshoot from an iOS, Android, or Windows 10 device

● Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the icon

with the printer name.

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer

name.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select

the printer name.

● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All

Programs, click HP, click the folder for the printer, and then select the icon with the printer name.

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Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device

HP Smart (formerly known as HP All-in-One Printer Remote) helps you to set up, scan, print, share, and manage your HP printer. You can share documents and images through email, text messages, and popular cloud and social media services (such as iCloud, Google Drive, Dropbox, and Facebook). You can also set up new HP printers, as well as monitor and order supplies.

NOTE: The HP Smart app might not be available in all languages. Some features might not be available with all

printer models.

To install the HP Smart app

▲ The HP Smart app is supported on iOS, Android, and Windows 10 devices. To install the app on your device,

go to 123.hp.com and follow the onscreen instructions to access your device’s app store.

To open the HP Smart app on a Windows 10 computer

▲ After installing the HP Smart app, from the device desktop, click Start, and then select HP Smart from the

app list.

Connect to your printer

▲ Make sure that your device is connected to the same network as the printer. Then HP Smart will

automatically detect the printer.

Get more information about the HP Smart app

For basic instructions on how to print, scan, and troubleshoot using HP Smart, see Print using the HP Smart app,

Scan using the HP Smart app and Get help from the HP Smart app .

For more information about using HP Smart for printing, scanning, accessing printer features, and troubleshooting issues, go to:

● iOS/Android: www.hp.com/go/hpsmart-help

● Windows: www.hp.com/go/hpsmartwin-help

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Turn the printer o

Press (the Power button) to turn o the printer. Wait until the power light turns o before unplugging the

power cord or turning o a power strip.

CAUTION: If you incorrectly turn the printer o, the print carriage might not return to the correct position,

causing problems with the cartridges and print quality issues.

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3 Print

Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specic types of paper, or use special features.

This section contains the following topics:

●

Print using the HP Smart app

●

Print documents using HP printer software

●

Print photos using HP printer software

●

Print on envelopes

●

Print on both sides (duplexing)

●

Print using the maximum dpi

●

Print from apps on mobile devices

●

Tips for successful printing

ENWW 25

Print using the HP Smart app

This section provides basic instructions for using the HP Smart app to print from your Android, iOS, or Windows 10 device. For more information about using the HP Smart app, go to:

● iOS/Android: www.hp.com/go/hpsmart-help

● Windows: www.hp.com/go/hpsmartwin-help

To print from a Windows 10 device

1. Load paper in the input tray. For more information, see Load paper.

2. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from an

iOS, Android, or Windows 10 device.

3. On the HP Smart Home screen, make sure your printer is selected.

TIP: If you want to select a dierent printer, click or tap the Printer icon on the toolbar at the left side of

the screen, and then select Select a Dierent Printer to view all available printers.

4. At the bottom of the Home screen, click or tap Print.

5. Select Print Photo, locate a photo you want to print, and then click or tap Select Photos to Print.

Select Print Document, locate a PDF document you want to print, and then click or tap Print.

6. Select the appropriate options. To view more settings, click or tap More settings. For more information

about printing settings, see Tips for successful printing.

7. Click or tap Print to begin printing.

To print from an Android or iOS device

1. Open the HP Smart app.

2. Tap the Plus icon if you need to change to a dierent printer, or add a new printer.

3. Tap a printing option (for example, Print Photos or Print Facebook Photos, etc.). You can print photos and

documents from your device, cloud storage, or social media sites.

4. Select the photo or document you want to print.

5. Tap Print.

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Print documents using HP printer software

To print documents (Windows)

1. Load paper in the input tray. For more information, see Load paper.

2. From your software, select Print.

3. Make sure your printer is selected.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

NOTE: To set print settings for all print jobs, make the changes in the HP software provided with the

printer. For more information on the HP software, see Printer management tools.

5. Select the appropriate options on the Printing Shortcuts or Printing Shortcut tab.

To change other print settings, click the other tabs.

For more printing tips, see Tips for successful printing.

NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the paper

size on the printer control panel.

6. Click OK to close the Properties dialog box.

7. Click Print or OK to begin printing.

To print documents (OS X and macOS)

1. From the File menu in your software, choose Print.

2. Make sure your printer is selected.

3. Set the print options.

If you do not see options on the Print dialog, click Show Details.

● Choose the appropriate paper size in the Paper Size pop-up menu.

NOTE: If you change the paper size, ensure that you have loaded the correct paper.

● Select the orientation.

● Enter the scaling percentage.

4. Click Print.

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Print photos using HP printer software

Make sure photo paper is loaded into the photo tray.

To print a photo from the computer (Windows)

1. Load paper in the input tray. For more information, see Load paper.

2. From your software, select Print.

3. Make sure your printer is selected.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

5. Select the appropriate options on the Printing Shortcuts or Printing Shortcut tab.

To change other print settings, click the other tabs.

For more printing tips, see Tips for successful printing.

NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the paper

size on the printer control panel.

6. Click OK to close the Properties dialog box.

7. Click Print or OK to begin printing.

NOTE: After the printing is nished, remove unused photo paper from the input tray. Store the photo paper so

it does not start to curl, which could reduce the quality of your printout.

To print a photo from the computer (OS X and macOS)

1. From the File menu in your software, choose Print.

2. Make sure your printer is selected.

3. Set the print options.

If you do not see options on the Print dialog, click Show Details.

● Choose the appropriate paper size in the Paper Size pop-up menu.

NOTE: If you change the paper size ensure that you have loaded the correct paper.

● Select the orientation.

4. From the pop-up menu, choose Paper Type/Quality, and then choose the following settings:

● Paper Type: The appropriate photo paper type

● Quality: Select the option that provides the best quality or maximum dpi.

● Click the Color Options disclosure triangle, and then choose the appropriate Photo Fix option.

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– O: applies no changes to the image.

– On: automatically focuses the image; moderately adjusts image sharpness.

5. Select any other print settings you want, and then click Print.

To print photos from a memory device

1. On the printer display, touch Photo, and then select a photo type that you want to print.

2. Insert a memory device into the slot.

3. Follow the on-screen steps to set properties, select the photos you want to print, and touch Continue.

4. Touch (Edit) to change brightness, crop, or rotate the selected photo, or touch (Print Settings) to

set properties.

5. Touch Continue and preview the selected photo.

6. Touch Print to begin printing.

ENWW Print photos using HP printer software 29

Print on envelopes

Avoid envelopes with the following characteristics:

● Very slick nish

● Self-stick adhesives, clasps, or windows

● Thick, irregular, or curled edges

● Areas that are wrinkled, torn, or otherwise damaged

Make sure the folds of envelopes you load in the printer are sharply creased.

NOTE: For more information about printing on envelopes, see the documentation available with the software

program you are using.

To print envelopes (Windows)

1. Load paper in the input tray. For more information, see Load paper.

2. On the File menu in your software, click Print.

3. Make sure your printer is selected.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

NOTE: To set print settings for all print jobs, make the changes in the HP software provided with the

printer. For more information on the HP software, see Printer management tools.

5. Select the appropriate options on the Printing Shortcuts or Printing Shortcut tab.

To change other print settings, click the other tabs.

For more printing tips, see Tips for successful printing.

NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the paper

size on the printer control panel.

6. Click OK to close the Properties dialog box.

7. Click Print or OK to begin printing.

To print envelopes (OS X and macOS)

1. From the File menu in your software, choose Print.

2. Make sure your printer is selected.

3. Select the appropriate envelope size from the Paper Size pop-up menu.

If you do not see options on the Print dialog, click Show Details.

NOTE: If you change the paper size, ensure that you have loaded the correct paper.

30 Chapter 3 Print ENWW

4. From the pop-up menu, choose Paper Type/Quality, and verify the paper type setting is set to Plain

Paper.

5. Click Print.

ENWW Print on envelopes 31

Print on both sides (duplexing)

To print on both sides of the paper (Windows)

1. Load paper in the input tray. For more information, see Load paper.

2. From your software, select Print.

3. Make sure your printer is selected.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

NOTE: To set print settings for all print jobs, make the changes in the HP software provided with the

printer. For more information on the HP software, see Printer management tools.

5. On the Printing Shortcut tab, select a shortcut which supports the Print On Both Sides setting. Select an

option from the Print On Both Sides drop-down list.

To change other print settings, click the other tabs.

For more printing tips, see Tips for successful printing.

NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the paper

size on the printer control panel.

6. Click OK to close the Properties dialog box.

7. Click Print or OK to begin printing.

To print on both sides of the paper (OS X and macOS)

1. From the File menu in your software, choose Print.

2. In the Print dialog, choose Layout from the pop-up menu.

3. Choose the type of binding you want for your two-sided pages, and then click Print.

32 Chapter 3 Print ENWW

Print using the maximum dpi

Use maximum dots per inch (dpi) mode to print high-quality, sharp images on photo paper.

Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space.

To print in maximum dpi mode (Windows)

1. From your software, select Print.

2. Make sure your printer is selected.

3. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

4. Select the appropriate options.

Windows 10, Windows 8.1, and Windows 8

● Click Paper/Quality tab. From the Paper Size drop-down list, select the appropriate paper size. From

the Paper type drop-down list, select the appropriate paper type.

● Click the Advanced tab. Select Print in Max DPI.

Windows 7, Windows Vista, and Windows XP

● Click Paper/Quality tab. From the Media drop-down list, select the appropriate paper type.

● Click the Advanced button. Select the appropriate paper size from the Paper Size drop-down list. In

the Printer Features area, select Yes from the Print in Max DPI drop-down list. Then click OK to close the Advanced Options dialog box.

For more printing tips, see Tips for successful printing.

5. Conrm the paper orientation on the Layout tab, and then click OK to print.

To print using maximum dpi (OS X and macOS)

1. From the File menu in your software, choose Print.

2. Make sure your printer is selected.

3. Set the print options.

If you do not see options on the Print dialog, click Show Details.

● Choose the appropriate paper size in the Paper Size pop-up menu.

NOTE: If you change the paper size ensure that you have loaded the correct paper.

● Select the orientation.

4. From the pop-up menu, choose Paper Type/Quality, and then choose the following settings:

ENWW Print using the maximum dpi 33

● Paper Type: The appropriate paper type

● Quality: Maximum dpi

5. Select any other print settings that you want, and then click Print.

34 Chapter 3 Print ENWW

Print from apps on mobile devices

You can print documents and photos directly from many of the apps on your mobile devices, on iOS, Android, Windows Mobile, Chromebook and Amazon Kindle.

To print from apps on your mobile devices

1. Make sure your printer is connected to the same network as your mobile device.

2. Enable printing on your mobile device:

● iOS: Use the Print option from the Share menu. No setup is required since iOS AirPrint is preinstalled.

NOTE: Devices running iOS 4.2 or later have AirPrint preinstalled.

● Android: Download the HP Print Service Plugin (supported by most Android devices) from the Google

Play Store and enable it on your device.

NOTE: Devices running Android 4.4 or later are supported by the HP Print Service Plugin. Devices

running Android 4.3 or earlier can print using the HP ePrint app, available in the Google Play Store.

● Windows Mobile: Tap Print from the Device menu. No setup is required since the software is

preinstalled.

NOTE: If your printer is not listed, you might need to do a one-time setup of the printer using the

Add Printer wizard.

● Chromebook: Download and install the HP Print for Chrome app from the Chrome Web Store to

enable both Wi-Fi and USB printing.

● Amazon Kindle Fire HD9 and HDX: The rst time you select Print on your device, the HP Print

Service Plugin is automatically downloaded to enable mobile printing.

NOTE: For detailed information about enabling printing from apps on your mobile devices, visit

www.hp.com/go/mobileprinting. If a local version of this website is not available in your country/region or

language, you might be directed to the HP Mobile Printing website in another country/region or language.

3. Make sure the loaded paper matches the paper settings of the printer (see Load paper for more

information). Accurately setting the paper size for the paper that is loaded enables your mobile device to know what paper size it is printing.

You can also print photos and documents from the HP Smart app. For more information, see Print using the HP

Smart app.

Access printer features and troubleshooting information from mobile devices

For more information about accessing printer features and troubleshooting with the HP Smart app, go to:

● iOS/Android: www.hp.com/go/hpsmart-help

● Windows: www.hp.com/go/hpsmartwin-help

ENWW Print from apps on mobile devices 35

Tips for successful printing

Software settings selected in the print driver only apply to printing, they do not apply to copying or scanning.

You can print your document on both sides of the paper. For more information, see Print on both sides

(duplexing).

Ink tips

● If the print quality is not acceptable, see Printing issues for more information.

● Use Original HP cartridges.

Original HP cartridges are designed and tested with HP printers and papers to help you easily produce great results, time after time.

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs

required as a result of using a non-HP supply will not be covered under warranty.

If you believe you purchased Original HP cartridges, go to www.hp.com/go/anticounterfeit.

● Install both the black and color cartridges correctly.

For more information, see Replace the cartridges .

● Check the estimated ink levels in the cartridges to make sure there is sucient ink.

Ink level warnings and indicators provide estimates for planning purposes only.

For more information, see Check the estimated ink levels .

NOTE: When you receive a low-ink warning message, consider having a replacement cartridge available

to avoid possible printing delays. You do not need to replace the cartridges until print quality becomes unacceptable.

● Always turn o the printer by pressing (the Power button) to allow the printer to protect the nozzles.

Paper loading tips

For more information, also see Load paper.

● Ensure the paper is loaded in the input tray properly, and set the correct media size and media type. Upon

loading paper in input tray, you will be prompted to set the media size and media type.

● Load a stack of paper (not just one page). All the paper in the stack should be of the same size and type to

avoid a paper jam.

● Load paper with the print-side down.

● Ensure that paper loaded in the input tray lays at and the edges are not bent or torn.

36 Chapter 3 Print ENWW

Printer settings tips (Windows)

● To change default print settings, open the HP printer software, click Print & Scan , and then click Set

Preferences. For information how to open the printer software, see Open the HP printer software

(Windows).

● You can use printing shortcuts to save time setting desired printing preferences. A printing shortcut stores

the settings that are appropriate for a particular type of job, so that you can set all the options with a single click. To use a shortcut, go to the Printing Shortcuts or Printing Shortcut tab, select the desired shortcut, and then click OK.

To add a new printing shortcut, select an existing shortcut similar to the one you want to create, set the desired printing preferences in the Printing Shortcuts or Printing Shortcut tab, click Save As and enter a name, and then click OK.

To delete a printing shortcut, select it, and then click Delete.

NOTE: You cannot delete the default printing shortcuts.

● To understand paper and paper tray settings:

– Paper Size: Select the paper size you loaded in the input tray.

– Paper type or Media: Select the paper type you are using.

● To understand color or black and white settings:

– Color: Uses ink from all cartridges for full color prints.

– Black & White or Black Ink Only: Uses the black ink only for normal or lower quality black and white

prints.

– High Quality Grayscale: Uses ink from both the color and black cartridges to produce a wider range

of black and grey tones for high quality black and white prints.

● To understand print quality settings:

The print quality is measured in print resolution dots per inch (dpi). Higher dpi produces clearer and more detailed prints, but slows print speed and might use more ink.

– Draft: Lowest dpi typically used when ink levels are low or when high quality prints are not needed.

– Normal: Suitable for most print jobs.

– Best: Better dpi than Normal.

– Print in Max DPI: Highest dpi setting available for print quality.

– HP Real Life Technologies: This feature smooths and sharpens images and graphics for improved

print quality.

● To understand page and layout settings:

– Orientation: Select Portrait for vertical prints or Landscape for horizontal prints.

– Print on Both Sides Manually: Manually ip the pages after one side of the paper prints out so that

you can print on both sides of the paper.

ENWW Tips for successful printing 37

○ Flip on Long Edge: Select it if you want to ip pages by the long edge of the paper when

printing on both sides of the paper.

○ Flip on Short Edge: Select it if you want to ip pages by the short edge of the paper when

printing on both sides of the paper.

– Booklet Layout or Booklet: Allows you to print a multiple-page document as a booklet. It places two

pages on each side of a sheet that can then be folded into a booklet in half size of the paper.

○ Left binding or Booklet-LeftBinding: The binding side after folded into a booklet appears at

the left side. Select this option if your reading habit is from left to right.

○ Right binding or Booklet-RightBinding: The binding side after folded into a booklet appears at

the right side. Select this option if your reading habit is from right to left.

– Page Borders: Allows you to add borders to the pages if you print the document with two or more

pages per sheet.

– Pages per Sheet Layout: Helps you specify the order of the pages if you print the document with

more than two pages per sheet.

– Pages to Print: Allows you to print the odd pages only, print the even pages only, or print all pages.

– Reverse page order or Page Order: Allows you to print pages from front to back or in reverse order.

Printer settings tips (OS X and macOS)

● On the Print dialog, use the Paper Size pop-up menu to select the size of paper loaded in the printer.

● On the Print dialog, choose the Paper Type/Quality pop-up menu and select the appropriate paper type

and quality.

38 Chapter 3 Print ENWW

4 Copy and scan

●

Copy

●

Scan

●

Tips for copy and scan success

ENWW 39

Copy

To copy document photo or ID card

1. Make sure you have paper loaded in the input tray. For more information, see Load paper.

2. Place your original print-side down on the scanner glass.

3. From the printer control panel display, touch Copy .

4. Select Document , ID Card , or Photo.

● If you select Document or ID Card :

1. Scroll left or right to select the number of copies, or make other settings.

TIP: To save your settings as defaults for future jobs, touch ( Copy Settings ), and then

touch Save Current Settings.

2. Touch Black or Color.

● If you select Photo:

1. Make sure you place your photo on the scanner glass according to the onscreen instruction.

2. Touch OK.

40 Chapter 4 Copy and scan ENWW

Scan

You can scan documents, photos, and other paper types, and send them to a variety of destinations, such as a computer or an email recipient.

When scanning documents with the HP printer software, you can scan to a format that can be searched and edited.

NOTE: Some scan functions are only available after you have installed the HP printer software.

TIP: If you have problems scanning documents, see Scan issues.

●

Scan using the HP Smart app

●

Scan using HP printer software

●

Scan from the printer control panel

●

Scan using Webscan

Scan using the HP Smart app

You can use the HP Smart app to scan documents or photos from the printer's scanner, and you can also scan using your device camera. HP Smart includes editing tools that allow you to adjust the scanned image before saving or sharing. You can print, save your scans locally or in cloud storage, and share them via email, SMS, Facebook, Instagram, etc. To scan with HP Smart, follow the instructions provided in the appropriate section below, depending on the type of device you are using.

●

Scan from a Windows 10 device

●

Scan from an Android or iOS device

This section provides basic instructions for using the HP Smart app to scan from your Android, iOS, or Windows 10 device. For more information about using the HP Smart app, go to:

● iOS/Android: www.hp.com/go/hpsmart-help

● Windows: www.hp.com/go/hpsmartwin-help

Scan from a Windows 10 device

To scan a document or photo using the printer scanner

1. Load the original print side down on the right front corner of the scanner glass.

2. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from an

iOS, Android, or Windows 10 device.

3. Select Scan, and then select Scanner.

4. Click or tap the Settings icon to modify the basic settings.

Select the correct source from the Source drop-down list, if your printer supports scan from both the document feeder and scanner glass.

5. Click or tap the Preview icon to preview and adjust the image if necessary.

ENWW Scan 41

6. Click or tap the Scan icon.

7. Make other adjustments if necessary:

● Click or tap the Rotate icons to rotate the le.

● Click or tap Edit to crop the document or image or to adjust its contrast, brightness, saturation, or

angle.

● Click or tap Add to add more documents or photos.

8. Select the le type you want, and then click or tap the Save icon to save it or click or tap the Share icon to

share it with others.

To scan a document or photo using the device camera

If your device has a camera, you can use the HP Smart app to scan a printed document or photo with the device camera. You can then use HP Smart to edit, save, print or share the image.

1. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from an

iOS, Android, or Windows 10 device.

2. Select Scan, and then select Camera.

3. Put a document or photo in front of the camera, and then click or tap the round button at the bottom of the

screen to take an image.

4. Adjust boundaries if needed. Click or tap the Apply icon.

5. Make other adjustments if necessary:

● Click or tap Add to add more documents or photos.

● Click or tap Edit to rotate or crop the document or image, or adjust its contrast, brightness,

saturation, or angle.

6. Select the le type you want, and then click or tap the Save icon to save it or click or tap the Share icon to

share it with others.

To edit a previously scanned document or photo

HP Smart provides editing tools, such as crop or rotate, so that you can use to adjust a previously scanned document or photo on your device.

1. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from an

iOS, Android, or Windows 10 device.

2. Select Scan, and then select Import Local.

3. Select the document or photo that you want to adjust, and then click or tap Open.

4. Adjust boundaries if needed. Click or tap the Apply icon.

5. Make other adjustments if necessary:

42 Chapter 4 Copy and scan ENWW

● Click or tap Add to add more documents or photos.

● Click or tap Edit to rotate or crop the document or image, or adjust its contrast, brightness,

saturation, or angle.

6. Select the le type you want, and then click or tap Save or Share to save the le or share it with others.

Scan from an Android or iOS device

To scan from an Android or iOS device

1. Open the HP Smart app.

2. Tap the Plus icon if you need to change to a dierent printer, or add a new printer.

3. Tap the scanning option you want to use.

● If you select to scan using the camera, the built-in camera will open. Scan your photo or document

using the camera.

● If you select to scan using the printer scanner, tap the Settings icon to select the input source and

change the scan settings, and then tap the Scan icon.

NOTE: Be sure to select the correct input source if your printer supports scan from both the

document feeder and scanner glass.

4. When you have nished adjusting the scanned document or photo, save, share, or print it.

Scan using HP printer software

●

Scan to a computer

●

Scan to email

●

Create a new scan shortcut (Windows)

●

Change scan settings (Windows)

Scan to a computer

Before scanning to a computer, make sure you have already installed the HP recommended printer software. The printer and computer must be connected and turned on.

To enable the scan to a computer feature (Windows)

If the printer is connected to the computer with a USB connection, the feature for scanning to computer is enabled by default and cannot be disabled.

If you are using network connection, follow these instructions if the feature has been disabled, and you wish to enable it again.

1. Open the HP printer software. For more information, see Open the HP printer software (Windows).

2. Go to the Scan section.

3. Select Manage Scan to Computer.

4. Click Enable.

ENWW Scan 43

To enable the scan to a computer feature (OS X and macOS)

The scan to a computer feature is enabled by default from the factory. Follow these instructions if the feature has been disabled, and you wish to enable it again.

1. Open HP Utility.

NOTE: HP Utility is located in the HP folder in the Applications folder.

2. Under Scan Settings, click Scan to Computer.

3. Ensure that Enable Scan to Computer is selected.

To scan an original from HP printer software (Windows)

1. Load the original print side down on the right front corner of the scanner glass.

2. Open the HP printer software. For more information, see Open the HP printer software (Windows).

3. In the printer software, under Print & Scan , click Scan, and then click Scan a document or Photo.

4. Under Scan Shortcuts, select the type of scan you want, and then click Scan .

NOTE: The initial screen allows you to review and modify basic settings. Click the More link at the top

right corner of the Scan dialog to review and modify detailed settings.

For more information, see Change scan settings (Windows) .

To scan an original from HP printer software (OS X and macOS)

1. Open HP Easy Scan.

HP Easy Scan is located in the Applications folder.

2. Choose the type of scan prole you want.

3. Click Scan.

Scan to email

To scan a document or photo to email from HP printer software (Windows)

1. Load the original print side down on the right front corner of the scanner glass.

2. Open the HP printer software. For more information, see Open the HP printer software (Windows).

3. In the printer software, click Scan a Document or Photo .

4. Select the type of scan you want and then click Scan .

Choose Email as PDF or Email as JPEG to open your email software with the scanned le as an attachment.

44 Chapter 4 Copy and scan ENWW

NOTE: The initial screen allows you to review and modify basic settings. Click the More link at the top

right corner of the Scan dialog to review and modify detailed settings.

For more information, see Change scan settings (Windows) .

If Show Viewer After Scan is selected, you can make adjustments to the scanned image in the preview screen.

Create a new scan shortcut (Windows)

You can create your own scan shortcut to make scanning easier. For example, you might want to regularly scan and save photos in PNG format, rather than JPEG.

1. Load the original print side down on the right front corner of the scanner glass.

2. Open the HP printer software. For more information, see Open the HP printer software (Windows).

3. In the printer software, under Print & Scan , click Scan , and then click Scan a Document or Photo .

4. Click Create New Scan Shortcut .

5. Enter a descriptive name, choose an existing shortcut on which to base your new shortcut, and then click

Create .

For example, if you are creating a new shortcut for photos, choose either Save as JPEG or Email as JPEG . This makes available the options for working with graphics when scanning.

6. Change the settings for your new shortcut to meet your needs, and then click the save icon to the right of

the shortcut.

NOTE: The initial screen allows you to review and modify basic settings. Click the More link at the top

right corner of the Scan dialog to review and modify detailed settings.

For more information, see Change scan settings (Windows) .

Change scan settings (Windows)

You can modify any of the scan settings either for a singular use or save the changes to use permanently. These settings include options such as page size and orientation, scan resolution, contrast, and the folder location for saved scans.

1. Load the original print side down on the right front corner of the scanner glass.

2. Open the HP printer software. For more information, see Open the HP printer software (Windows).

3. In the printer software, under Print & Scan , click Scan , and then click Scan a Document or Photo .

4. Click the More link in the top right corner of the HP Scan dialog.

The detailed settings pane appears on the right. The left column summarizes the current settings for each section. The right column allows you to change the settings in the highlighted section.

5. Click each section at the left of the detailed settings pane to review the settings in that section.

You can review and change most settings using drop-down menus.

ENWW Scan 45

Some settings allow greater exibility by displaying a new pane. These are indicated by a + (plus sign) at the right of the setting. You must either accept or cancel any changes on this pane to return to the detailed settings pane.

6. When you have nished changing settings, do one of the following.

● Click Scan . You are prompted to save or reject the changes to the shortcut after the scan is nished.

● Click the save icon to the right of the shortcut. It saves the changes into the shortcut so that you can

reuse them next time. Otherwise, the changes only aect the current scan. Then click Scan .

Learn more about using the HP Scan software. Click here to go online for more information. At this time, this

website might not be available in all languages.

● Customize scan settings, such as image le type, scan resolution, and contrast levels.

● Scan to network folders and cloud drives.

● Preview and adjust images before scanning.

Scan from the printer control panel

Scan to a computer

To scan an original from the printer control panel

1. Load the original print side down on the right front corner of the scanner glass.

2. Touch Scan .

3. Touch a computer that you want to scan to.

4. Choose the type of scan you want.

5. Touch OK.

Scan to a memory device

You can scan directly to a memory card from the printer control panel without using a computer or the HP printer software provided with the printer.

To scan an original to a memory device from the printer control panel

1. Load the original print side down on the right front corner of the scanner glass.

2. Touch Scan , and then select Memory Device.

3. Insert a memory device.

46 Chapter 4 Copy and scan ENWW

4. Make changes to scan options, if needed.

5. Touch Save.

Scan using Webscan

Webscan is a feature of the embedded web server that lets you scan photos and documents from your printer to your computer using a web browser.

This feature is available even if you did not install the printer software on your computer.

For more information, see Embedded web server.

NOTE: By default, Webscan is o. You can enable this feature from the EWS.

If you are unable to open Webscan in the EWS, your network administrator might have turned it o. For more information, contact your network administrator or the person who set up your network.

To enable Webscan

1. Open the embedded web server. For more information, see Embedded web server.

2. Click the Settings tab.

3. In the Security section, click Administrator Settings.

4. Select Webscan from EWS to enable Webscan.

5. Click Apply.

To scan using Webscan

Scanning using Webscan oers basic scan options. For additional scan options or functionality, see Scan using

HP printer software .

1. Load the original print side down on the right front corner of the scanner glass.

2. Open the embedded web server. For more information, see Embedded web server.

3. Click the Scan tab.

4. Click Webscan in the left pane, change any settings, and then click Start Scan .

ENWW Scan 47

Tips for copy and scan success

Use the following tips to copy and scan successfully.

● Keep the glass and the back of the lid clean. The scanner interprets anything it detects on the glass as part

of the image.

● Load your original print-side down on the scanner glass and align it with the marking on the right front

corner of the glass.

● To make a large copy of a small original, scan the original into the computer, resize the image in the

scanning software, and then print a copy of the enlarged image.

● If you want to adjust scan size, output type, scan resolution, or le type, and so on, start the scan from the

printer software.

● To avoid incorrect or missing scanned text, make sure the brightness is set appropriately in the software.

● If you want to scan a document with several pages into one le instead of multiple les, start the scan with

the printer software instead of selecting Scan from the printer display.

48 Chapter 4 Copy and scan ENWW

5 Web Services

●

What are Web Services?

●

Set up Web Services

●

Use Web Services

●

Remove Web Services

ENWW 49

What are Web Services?

The printer oers innovative, web-enabled solutions that can help you quickly access the Internet, obtain documents, and print them faster and with less hassle—and all without using a computer.

NOTE: To use these web features, the printer must be connected to the Internet. You cannot use these web

features if the printer is connected using a USB cable.

HP ePrint

● HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from

any location. It's as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or software are needed. If you can send an email, you can print from anywhere, using HP ePrint.

NOTE: You can sign up for an account on HP Connected (might not be available in all countries/regions),

and sign in to congure the ePrint settings.

Once you have signed up for an account on HP Connected (might not be available in all countries/regions), you can sign in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use your printer's HP ePrint email address to print, and get help for HP ePrint.

Printer apps

● With printer apps, you can scan and store your documents digitally on the Web, and also access and share

the content, and do more.

● For preview, add and remove printer apps, visit HP Connected . This site might not be available in all

countries/regions.

50 Chapter 5 Web Services ENWW

Set up Web Services

Before you set up Web Services, make sure your printer is connected to the Internet.

To set up Web Services, use one of the following methods.

To set up Web Services using the printer control panel

1. From the top of the screen, touch or swipe down the tab to open the Dashboard, and then touch

( Setup ).

2. Touch Web Services Setup .

3. Touch Yes to accept the Web Services terms of setup.

4. The printer will automatically check updates and set up Web Services.

5. Touch OK when you see Web Services have been set up successfully.

6. When the printer is connected to the server, the printer prints an information page, and shows Web

Services Summary on the screen.

To set up Web Services using the embedded web server

1. Open the EWS. For more information, see Embedded web server.

2. In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions to

accept the terms of use.

3. If prompted, choose to allow the printer to check for and install printer updates.

NOTE: When updates are available, they are automatically downloaded and installed, and then the

printer restarts.

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen

instructions to set up a proxy server. If you do not have the proxy details, contact your network administrator or the person who set up the network.

4. When the printer is connected to the server, the printer prints an information page. Follow the instructions

on the information page to nish the setup.

To set up Web Services using the HP printer software (Windows)

1. Open the HP printer software. For more information, see Open the HP printer software (Windows).

2. In the window that appears, double-click Print & Scan and then select Connect Printer to the Web under

Print. The printer's home page (embedded web server) opens.

3. In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions to

accept the terms of use.

4. If prompted, choose to allow the printer to check for and install printer updates.

NOTE: When updates are available, they are automatically downloaded and installed, and then the

printer restarts.

ENWW Set up Web Services 51

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen

instructions to set up a proxy server. If you do not have the details, contact your network administrator or the person who set up the network.

5. When the printer is connected to the server, the printer prints an information page. Follow the instructions

on the information page to nish the setup.

52 Chapter 5 Web Services ENWW

Use Web Services

The following section describes how to use and congure Web Services.

●

HP ePrint

●

Printer apps

HP ePrint

To use HP ePrint, do the following:

● Be sure you have an Internet- and email-capable computer or mobile device.

● Enable Web Services on the printer. For more information, see Set up Web Services.

TIP: For more information about managing and conguring HP ePrint settings and to learn about the latest

features, visit HP Connected This site might not be available in all countries/regions..

To print documents using HP ePrint

1. On your computer or mobile device, open your email application.

2. Create a new email message, and then attach the le that you want to print.

3. Enter the HP ePrint email address in the “To” eld, and then select the option to send the email message.

NOTE: Do not enter any additional email addresses in either the "To" or "Cc" elds. The HP ePrint server

does not accept print jobs if there are multiple email addresses.

To nd the HP ePrint email address

▲ From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard

and then do one of the following.

a. Touch ( Setup ), then touch Web Services Setup, and then touch Display Email Address.

b. Touch ( Setup ), then touch Web Services Setup, and then touch Print Info.. The printer prints

an information page that contains the printer code and instructions on how to customize the email address.

To turn o HP ePrint

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, touch ( HP ePrint ), and then touch (Web Services Settings).

2. Touch HP ePrint , and then touch O .

NOTE: To remove all Web Services, see Remove Web Services.

Printer apps

Printer apps allow you to store, access, and share your content in the cloud, and more.

ENWW Use Web Services 53

To use printer apps

1. From the Home screen, then touch Apps .

2. Touch the printer app you want to use.

For more information about individual print app, visit HP Connected . This site might not be available in all countries/regions.

To manage printer apps

● You can preview, add or remove printer apps from your printer with HP Connected . This site might not be

available in all countries/regions.

54 Chapter 5 Web Services ENWW

Remove Web Services

Use the following instructions to remove Web Services.

To remove Web Services using the printer control panel

1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( HP ePrint ),

and then touch (Web Services Settings).

2. Touch Remove Web Services.

To remove Web Services using the embedded web server

1. Open the EWS. For more information, see Embedded web server.

2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section.

3. Click Remove Web Services.

4. Click Yes to remove Web Services from your printer.

ENWW Remove Web Services 55

6 Work with cartridges

To ensure the best print quality from the printer, you need to perform some simple maintenance procedures.

This section contains the following topics:

●

Information on cartridges and the printhead

●

Check the estimated ink levels

●

Replace the cartridges

●

Order cartridges

●

Use single-cartridge mode

●

Store printing supplies

●

Cartridge warranty information

56 Chapter 6 Work with cartridges ENWW

Information on cartridges and the printhead

The following tips help maintain HP cartridges and ensure consistent print quality.

● The instructions in this guide are for replacing cartridges, and are not intended for rst time installation.

● Keep all cartridges in the original sealed packages until they are needed.

● Be sure to turn o the printer properly. For more information, see Turn the printer o .

● Store cartridges at room temperature (15-35° C or 59-95° F).

● Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges.

● Handle cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary

printing problems.

● If you are transporting the printer, do the following to prevent ink leaking from the printer or other damage

from occurring to the printer:

● Make sure you turn o the printer by pressing (the Power button). Wait until all sounds of

internal motion stop before unplugging the printer.

● Make sure you leave the cartridges installed.

● The printer must be transported sitting at; it should not be placed on its side, back, front, or top.

Check the estimated ink levels

You can check the estimated ink levels from the printer software or from the printer control panel.

To check the estimated ink levels from the printer control panel

▲ From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, and then touch (Ink) to check the estimated ink levels.

To check the ink levels from the printer software (Windows)

1. Open the HP printer software.

2. In the printer software, click Estimated Levels at the top of the window.

NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink

alert, consider having a replacement cartridge available to avoid possible printing delays. You do not have to replace the cartridges until prompted to do so.

NOTE: If you have installed a relled or remanufactured cartridge, or a cartridge that has been used in another

printer, the ink level indicator might be inaccurate or unavailable.

NOTE: Ink from the cartridges is used in the printing process in a number of dierent ways, including in the

initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink owing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage .

58 Chapter 6 Work with cartridges ENWW

Replace the cartridges

If you do not already have replacement cartridges for the printer, see Order cartridges .

NOTE: At this time, some portions of the HP website are available in English only.

NOTE: Not all cartridges are available in all countries/regions.

NOTE: For information on recycling used ink supplies, see HP inkjet supplies recycling program.

To replace the cartridges

1. Check that power is on.

2. Remove the old cartridge.

a. Open the access door.

b. Remove the cartridge from the slot.

3. Insert a new cartridge.

a. Remove the cartridge from packaging.

ENWW Replace the cartridges 59

b. Remove plastic tape using the pull tab.

c. Slide the new cartridge in the slot until it clicks.

4. Close the cartridge access door.

NOTE: The HP printer software prompts you to align the cartridges when you print a document after

installing a new cartridge.

60 Chapter 6 Work with cartridges ENWW

Order cartridges

To order cartridges, go to www.hp.com . (At this time, some portions of the HP website are available in English only.) Ordering cartridges online is not supported in all countries/regions. However, many countries have information on ordering by telephone, locating a local store and printing a shopping list. In addition, you can visit the www.hp.com/buy/supplies page to obtain information about purchasing HP products in your country.

Use only the replacement cartridges that have the same cartridge number as the cartridge you are replacing. You can nd the cartridge number in the following places:

● In the embedded web server, by clicking the Tools tab, and then, under Product Information clicking

Supply Status. For more information, see Embedded web server.

● On the label of the cartridge you are replacing.

● On a sticker inside the printer. Open the cartridge access door to locate the sticker.

NOTE: The Setup cartridge that comes with the printer is not available for separate purchase.

ENWW Order cartridges 61

Use single-cartridge mode

Use the single-cartridge mode to operate the HP ENVY Photo 7100 series with only one cartridge. The singlecartridge mode is initiated when an cartridge is removed from the cartridge carriage. During single-cartridge mode, the printer can copy documents, copy photos, and print jobs from the computer.

NOTE: When the HP ENVY Photo 7100 series operates in single-cartridge mode, a message is displayed on the

printer display. If the message is displayed and two cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each cartridge. When plastic tape covers the cartridge contacts, the printer cannot detect that the cartridge is installed.

Exit single-cartridge mode

● Install two cartridges in the HP ENVY Photo 7100 series to exit single-cartridge mode.

62 Chapter 6 Work with cartridges ENWW

Store printing supplies

Cartridges can be left in the printer for extended periods of time. However, to assure optimal cartridge health, be sure to turn o the printer properly when the printer is not in use. For more information, see Turn the printer o .

ENWW Store printing supplies 63

Cartridge warranty information

The HP cartridge warranty is applicable when the cartridge is used in its designated HP printing device. This warranty does not cover HP cartridges that have been relled, remanufactured, refurbished, misused, or tampered with.

During the warranty period the cartridge is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/MM format, may be found on the cartridge as indicated:

For a copy of the HP Limited Warranty Statement for the printer, see the printed documentation that came with the product.

64 Chapter 6 Work with cartridges ENWW

7 Network setup

Additional advanced settings are available from the printer's home page (embedded web server or EWS). For more information, see Embedded web server.

This section contains the following topics:

●

Set up the printer for wireless communication

●

Change network settings

●

Use Wi-Fi Direct

ENWW 65

Set up the printer for wireless communication

●

Before you begin

●

Set up the printer on your wireless network

●

Change the connection type

●

Test the wireless connection

●

Turn on or o the wireless capability of the printer

NOTE: If you encounter problems connecting the printer, see Network and connection issues.

TIP: For more information about setting up and using the printer wirelessly, visit the HP Wireless Printing

Center ( www.hp.com/go/wirelessprinting ).

Before you begin

Ensure the following:

● The wireless network is set up and working properly.

● The printer and the computers that use the printer are on the same network (subnet).

While connecting the printer, you might be prompted to enter the wireless network name (SSID) and a wireless password.

● The wireless network name is the name of your wireless network.

● The wireless password prevents other people from connecting to your wireless network without your

permission. Depending on the level of security required, your wireless network might use either a WPA passphrase or WEP key.

If you have not changed the network name or the security passkey since setting up your wireless network, you can sometimes nd them on the back or side of the wireless router.

If you cannot nd the network name or the security password or cannot remember this information, see the documentation provided with your computer or with the wireless router. If you still cannot nd this information, contact your network administrator or the person who set up the wireless network.

Set up the printer on your wireless network

To set up from the printer control panel

Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.

NOTE: Before you proceed, go through the list at Before you begin.

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, and then touch (Wireless).

2. Touch ( Settings ).

3. Touch Wireless Settings.

66 Chapter 7 Network setup ENWW

4. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.

5. Follow the display instructions to complete the setup.

If you are already using the printer with a dierent type of connection, such as a USB connection, follow the instructions in Change the connection type to set up the printer on your wireless network.

To set up using the HP Smart app

You can use the HP Smart to set up the printer on your wireless network. The HP Smart app is supported on iOS, Android, and Windows devices. For information about this app, see Use the HP Smart app to print, scan, and

troubleshoot from an iOS, Android, or Windows 10 device.

1. If you are using an iOS or Android mobile device, make sure that Bluetooth is turned on. (HP Smart uses

Bluetooth to make the setup process faster and easier on iOS and Android mobile devices.)

NOTE: HP Smart uses Bluetooth for printer setup only. Printing using Bluetooth is not supported.

2. Open the HP Smart app.

3. Windows: On the home screen, click or tap Setup a new printer and follow the onscreen instructions to

add a printer to your network.

iOS/Android: On the home screen, tap the Plus icon and then tap Add Printer. Follow the onscreen instructions to add a printer to your network.

Change the connection type

After you have installed the HP printer software and connected the printer to your computer or to a network, you can use the software to change the connection type (for example, from a USB connection to a wireless connection).

To change from a USB connection to a wireless network (Windows)

Before you proceed, go through the list at Before you begin.

1. Open the HP printer software. For more information, see Open the HP printer software (Windows).

2. Click Tools.

3. Click Device Setup & Software.

4. Select Convert a USB connected device to wireless. Follow the onscreen instructions.

To change from a USB connection to a wireless network using the HP Smart app on a Windows 10 computer (Windows)

1. Before you proceed, make sure your computer and printer meet the following requirements:

● Your printer is currently connected to your computer through USB.

● Your computer is currently connected to a wireless network.

2. Open the HP Smart app. For information about how to open the app on a Windows 10 computer, see Use

the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device.

3. Make sure your printer is selected.

ENWW Set up the printer for wireless communication 67

TIP: If you want to select a dierent printer, click the Printer icon on the toolbar at the left side of the

screen, and then select Select a Dierent Printer to view all available printers.

4. Click Learn More when you see “Make printing easier by connecting your printer wirelessly” on top of the

home page of the app.

To change from a USB connection to a wireless connection (OS X and macOS)

1. Remove the USB cable from the printer.

2. Restore the printer to its network defaults. For more information, see Restore original factory defaults and

settings.

3. Download the most recent version of HP Easy Start from 123.hp.com.

4. Open HP Easy Start and follow the onscreen instructions to connect your printer.

Learn more about how to change from a USB to wireless connection. Click here to go online for more

information. At this time, this website might not be available in all languages.

To change from a wireless connection to a USB connection (Windows)

▲ Connect the printer and the computer with a USB cable. This USB port is at the rear of the printer. For the

specic location, see Back view.

To change from a wireless connection to a USB connection (OS X and macOS)

1. Open System Preferences .

2. Click Printers & Scanners .

3. Select your printer in the left pane and click - at the bottom of the list. Do the same for the fax entry, if

there is one for the current connection.

4. Connect a USB cable to both your computer and printer.

5. Click + below the list of printers at the left.

6. Select the new USB printer from the list.

7. Choose your printer model name from the Use pop-up menu.

8. Click Add.

Test the wireless connection

Print the wireless test report for information about the printer wireless connection. The wireless test report provides information about the printer status, hardware (MAC) address, and IP address. If there is a problem with the wireless connection or if a wireless connection attempt failed, the wireless test report also provides diagnostic information. If the printer is connected to a network, the test report displays details about the network settings.

68 Chapter 7 Network setup ENWW

To print the wireless test report

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, touch (the Wireless button), and then touch ( Settings ).

2. Touch Print Reports.

3. Touch Wireless Test Report.

Turn on or o the wireless capability of the printer

The blue Wireless light on the printer control panel is lit when the wireless capability of the printer is on.

NOTE: Connecting an Ethernet cable to the printer automatically turns o the wireless capability and the

Wireless light.

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, touch

2. Touch Wireless Settings.

3. Turn on or o Wireless.

(the Wireless button), and then touch ( Settings ).

ENWW Set up the printer for wireless communication 69

Change network settings

From the printer control panel, you can set up and manage your printer's wireless connection and perform a variety of network management tasks. This includes viewing and changing network settings, restoring network defaults, and turning the wireless function on or o.

CAUTION: Network settings are provided for your convenience. However, unless you are an advanced user,

you should not change some of these settings (such as the link speed, IP settings, default gateway, and rewall settings).

To print network settings

Do one of the following:

● From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard. Touch

network

● From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, touch

To change IP settings

The default IP setting for the IP settings is Automatic, which sets the IP settings automatically. If you are an advanced user and want to use dierent settings (such as the IP address, subnet mask, or the default gateway), you can change them manually.

conguration page.

(Wireless) to display the network status screen. Touch Print Details to print the

( Setup ), touch Reports , and then touch Network Conguration Page.

TIP: Before setting a manual IP address, it is recommended to rst connect the printer to the network using

Automatic mode. This allows the router to congure the printer with other needed settings like subnet mask, default gateway and DNS address.

CAUTION: Be careful when manually assigning an IP address. If you enter an invalid IP address during the

installation, your network components cannot connect with the printer.

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, touch ( Setup ), and then touch Network Setup.

2. Touch Wireless Settings.

3. Touch Advanced Settings.

4. Touch IP Settings.

A message appears warning that changing the IP address removes the printer from the network. Touch OK to continue.

5. To change the settings manually, touch Manual (Static), and then enter the appropriate information for

the following settings:

● IP Address

● Subnet Mask

70 Chapter 7 Network setup ENWW

● Default Gateway

● DNS Address

6. Enter your changes, and then touch Apply.

ENWW Change network settings 71

Use Wi-Fi Direct

With Wi-Fi Direct, you can print wirelessly from a computer, smart phone, tablet, or other wireless-capable device—without connecting to an existing wireless network.

Guidelines for using Wi-Fi Direct

● Make sure your computer or mobile device has the necessary software.

– If you are using a computer, make sure you have installed the HP printer software.

If you have not installed the HP printer software on the computer, connect to Wi-Fi Direct rst and then install the printer software. Select Wireless when prompted by the printer software for a connection type.

– If you are using a mobile device, make sure you have installed a compatible printing app. For more

information about mobile printing, visit www.hp.com/global/us/en/eprint/mobile_printing_apps.html.

● Make sure Wi-Fi Direct for your printer is turned on.

● Up to ve computers and mobile devices can use the same Wi-Fi Direct connection.

● Wi-Fi Direct can be used while the printer is also connected either to a computer using a USB cable or to a

network using a wireless connection.

● Wi-Fi Direct cannot be used to connect a computer, mobile device, or printer to the Internet.

To turn on Wi-Fi Direct

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, and then touch (Wi-Fi Direct).

2. Touch ( Settings ).

3. If the display shows that Wi-Fi Direct is O , turn on Wi-Fi Direct.

TIP: You can also turn on Wi-Fi Direct from the EWS. For more information about using the EWS, see

Embedded web server.

To change connection method

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, and then touch (Wi-Fi Direct).

2. Touch ( Settings ).

3. Touch Connection Method and then select Automatic or Manual .

72 Chapter 7 Network setup ENWW

To print from a wireless-capable mobile device that supports Wi-Fi Direct

Make sure you have installed the latest version of HP Print Service Plugin on your mobile device. You can download this plugin from the Google Play application store.

1. Make sure you have turned on Wi-Fi Direct on the printer.

2. Turn on Wi-Fi Direct on your mobile device. For more information, see the documentation provided with the

mobile device.

3. From your mobile device, select a document from a print enabled application, and then select the option to

print the document.

The list of available printers appears.

4. From the list of available printers, choose the Wi-Fi Direct name shown such as DIRECT-**- HP ENVY

Photo-7100 (where ** are the unique characters to identify your printer) to connect your mobile device.

If the mobile device is not automatically connected to the printer, follow the instructions on the printer control panel to connect to the printer. If a PIN code is displayed on the printer control panel, enter the PIN code on your mobile device.

When the mobile device is successfully connected to the printer, the printer starts printing.

To print from a wireless-capable mobile device that does not support Wi-Fi Direct

Make sure you have installed a compatible printing app on your mobile device. For more information, visit the HP Mobile Printing website at www.hp.com/go/mobileprinting . If a local version of this website is not available in your country/region or language, you might be directed to the HP Mobile Printing site in another country/region or language.

1. Make sure you have turned on Wi-Fi Direct on the printer.

2. Turn on the Wi-Fi connection on your mobile device. For more information, see the documentation

provided with the mobile device.

NOTE: If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct.

3. From the mobile device, connect to a new network. Use the process you normally use to connect to a new

wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown such as DIRECT-**- HP ENVY Photo-7100 (where ** are the unique characters to identify your printer).

Enter the Wi-Fi Direct password when prompted.

4. Print your document.

To print from a wireless-capable computer (Windows)

1. Make sure you have turned on Wi-Fi Direct on the printer.

2. Turn on the computer's Wi-Fi connection. For more information, see the documentation provided with the

computer.

NOTE: If your computer does not support Wi-Fi, you are not able to use Wi-Fi Direct.

ENWW Use Wi-Fi Direct 73

3. From the computer, connect to a new network. Use the process you normally use to connect to a new

wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown such as DIRECT-**- HP ENVY Photo-7100 (where ** are the unique characters to identify your printer).

Enter the Wi-Fi Direct password when prompted.

4. Proceed to step 5 if the printer has been installed and connected to the computer over a wireless network.

If the printer has been installed and connected to your computer with a USB cable, follow the steps below to install the printer software using the Wi-Fi Direct connection.

a. Open the HP printer software. For more information, see Open the HP printer software (Windows).

b. Click Tools.

c. Click Device Setup & Software, and then select Connect a new device.

NOTE: If you have previously installed the printer over USB and want to convert to Wi-Fi Direct, do

not select the Convert a USB connected device to wireless option.

d. When the Connection Options software screen appears, select Wireless.

e. Select your HP printer from the detected printer list.

f. Follow the onscreen instructions.

5. Print your document.

To print from a wireless-capable computer (OS X and macOS)

1. Make sure you have turned on Wi-Fi Direct on the printer.

2. Turn on Wi-Fi on the computer.

For more information, see the documentation provided by Apple.

3. Click the Wi-Fi icon and choose the Wi-Fi Direct name, such as DIRECT-**- HP ENVY Photo-7100 (where **

are the unique characters to identify your printer).

If Wi-Fi Direct is turned on with security, enter the password when prompted.

4. Add the printer.

a. Open System Preferences .

b. Depending on your operating system, click Printers & Scanners .

c. Click + below the list of printers at the left.

d. Select the printer from the list of detected printers (the word “Bonjour” is listed the right column

beside the printer name), and click Add.

Click here for online troubleshooting for Wi-Fi Direct, or for more help with setting up Wi-Fi Direct. At this

time, this website might not be available in all languages.

74 Chapter 7 Network setup ENWW

8 Printer management tools

This section contains the following topics:

●

The HP Smart app

●

Toolbox (Windows)

●

HP Utility (OS X and macOS)

●

Embedded web server

ENWW 75

The HP Smart app

The HP Smart app allows you to view current printer information and update printer settings. You can view ink status, printer and network information. You can also print diagnostic reports, access print quality tools, and view and change printer settings. For more information about the HP Smart app, see Use the HP Smart app to

print, scan, and troubleshoot from an iOS, Android, or Windows 10 device.

76 Chapter 8 Printer management tools ENWW

Toolbox (Windows)

The Toolbox provides maintenance information about the printer.

NOTE: The Toolbox can be installed along with the HP printer software if the computer meets system

requirements. For information about system requirements, see Specications.

To open the Toolbox

1. Open the HP printer software. For more information, see Open the HP printer software (Windows).

2. Click Print & Scan .

3. Click Maintain Your Printer.

ENWW Toolbox (Windows) 77

HP Utility (OS X and macOS)

HP Utility contains tools to congure print settings, calibrate the printer, order supplies online, and nd website support information.

NOTE: The features available in HP Utility vary depending on the selected printer.

Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low-ink levels, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until print quality becomes unacceptable.

Double-click HP Utility in the HP folder in the Applications folder.

78 Chapter 8 Printer management tools ENWW

Embedded web server

When the printer is connected to a network, you can use the printer's embedded web server (EWS) to view status information, change settings, and manage it from your computer.

NOTE: To view or change some settings, you might need a password.

NOTE: You can open and use the embedded web server without being connected to the Internet. However,

some features are not available.

●

About cookies

●

Open the embedded web server

●

Embedded web server cannot be opened

About cookies

The embedded web server (EWS) places very small text les (cookies) on your hard drive when you are browsing. These les let the EWS recognize your computer the next time you visit. For example, if you have congured the EWS language, a cookie helps remember which language you have selected so that the next time you access the EWS, the pages are displayed in that language. Some cookies (such as the cookie that stores customer-specic preferences) are stored on the computer until you clear them manually.

You can congure your browser to accept all cookies, or you can congure it to alert you every time a cookie is oered, which allows you to decide which cookies to accept or refuse. You can also use your browser to remove unwanted cookies.

Depending on your printer, if you disable cookies, you also disable one or more of the following features:

● Using some setup wizards

● Remembering the EWS browser language setting

● Personalizing the EWS Home page

For information about how to change your privacy and cookie settings and how to view or delete cookies, see the documentation available with your Web browser.

Open the embedded web server

You can access the embedded web server through either a network or Wi-Fi Direct.

To open the embedded web server through a network

1. Find out the IP address or hostname of the printer by touching (Wireless) or by printing a network

conguration page.

NOTE: The printer must be on a network and must have an IP address.

2. In a supported web browser on your computer, type the IP address or hostname assigned to the printer.

For example, if the IP address is 123.123.123.123, type the following address into the web browser: http://123.123.123.123.

ENWW Embedded web server 79

To open the embedded web server through Wi-Fi Direct

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, and then touch (Wi-Fi Direct).

2. Touch ( Settings ).

3. If the display shows that Wi-Fi Direct is O , touch Wi-Fi Direct and then switch it on.

4. From your wireless computer, turn wireless on, search for and connect to the Wi-Fi Direct name, for

example: DIRECT-**- HP ENVY Photo-7100 (where ** are the unique characters to identify your printer).

Enter the Wi-Fi Direct password when prompted.

5. In a supported web browser on your computer, type the following address: http://192.168.223.1.

Embedded web server cannot be opened

Check your network

1. Restart your network router.

2. Wait until your computer and network have both reconnected to the network successfully.

3. Access the printer’s EWS again.

Check the computer

● Make sure the computer that you are using is connected to the same network as the printer.

Check your web browser

● Make sure the web browser meets the minimum system requirements. For information about system

requirements, see Specications.

● If your web browser uses any proxy settings to connect to the Internet, try turning o these settings. For

more information, see the documentation available with your web browser.

● Make sure JavaScript and cookies are enabled in your web browser. For more information, see the

documentation available with your web browser.

Check the printer IP address

● Make sure the printer IP address is correct.

To nd out the printer IP address, from the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch (Wireless).

To obtain the printer IP address by printing a network conguration page, from the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch ( Setup ), touch

Reports , and then touch Network Conguration Page.

● Make sure the printer IP address is valid. The printer IP address should have the similar format as the

router IP address. For example, the router IP address might be 192.168.0.1 or 10.0.0.1 and the printer IP address is 192.168.0.5 or 10.0.0.5.

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If the printer IP address is similar to 169.254.XXX.XXX or 0.0.0.0, it is not connected to the network.

TIP: If you are using a computer running Windows, you can visit the HP online support website at

www.hp.com/support . This website provides information and utilities that can help you correct many common

printer problems.

ENWW Embedded web server 81

9 Solve a problem

The information in this section suggests solutions to common problems. If your printer is not operating correctly and these suggestions did not solve your problem, try using one of the support services listed in HP support to obtain assistance.

This section contains the following topics:

●

Jams and paper-feed issues

●

Cartridge issues

●

Printing issues

●

Copy issues

●

Scan issues

●

Network and connection issues

●

Printer hardware issues

●

Get help from the printer control panel

●

Get help from the HP Smart app

●

Understand printer reports

●

Solve problems using Web Services

●

Maintain the printer

●

Restore original factory defaults and settings

●

HP support

82 Chapter 9 Solve a problem ENWW

Jams and paper-feed issues

What do you want to do?

Clear a paper jam

Solve paper jam issues

NOTE: The HP online troubleshooting wizards may not be available in all languages.

Use an HP online troubleshooting wizard.

Instructions for clearing the jam in the printer or in the automatic document feeder and resolving issues with paper or the paper feed.

Read general instructions in the Help for clearing paper jams

Paper jams can occur in several locations inside the printer.

CAUTION: To prevent possible damage to the printhead, clear paper jams as soon as possible.

To clear an internal paper jam

CAUTION: Avoid pulling jammed paper from the front of the printer. Instead follow the steps below to clear the

jam. Pulling out jammed paper from the front of the printer might cause the paper to tear and leave torn pieces inside the printer; this could result in more jams later.

1. Press (the Power button) to turn the printer o.

2. Open the cartridge access door.

3. Check the paper path inside the printer.

a. Lift the handle of the paper path cover and remove the cover.

ENWW Jams and paper-feed issues 83

b. Locate any jammed paper inside the printer, grasp it with both hands and pull it towards you.

CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels

for torn pieces of paper that might be remaining inside the printer.

If you do not remove all the pieces of paper from the printer, more paper jams are likely to occur.

c. Reinsert the paper path cover until it snaps into place.

4. If the problem is not resolved, check the print carriage area inside the printer.

CAUTION: During the process, avoid touching the cable attached to the print carriage.

a. If there is any jammed paper, move the print carriage to the far right of the printer, grasp the jammed

paper with both hands, and then pull it towards you.

CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels

for torn pieces of paper that might be remaining inside the printer.

If you do not remove all the pieces of paper from the printer, more paper jams are likely to occur.

b. Move the carriage to the far left of the printer, and do the same as in the previous step to remove any

torn pieces of paper.

5. Close the cartridge access door.

6. If the problem is still not resolved, check the tray area.

a. Pull out the input tray to extend it.

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b. Carefully turn the printer on its side to expose the bottom of the printer.

c. Check the gap in the printer where the input tray was. If there is any jammed paper, reach into the

gap, grasp the paper with both hands and pull it towards you.

CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels

for torn pieces of paper that might be remaining inside the printer.

If you do not remove all of the pieces of paper from the printer, more paper jams are likely to occur.

d. Carefully turn the printer up again.

e. Push the paper tray back in.

7. Press (the Power button) again to turn the printer on.

Clear a print carriage jam

Resolve a print carriage jam. Use an HP online troubleshooting wizard.

If something is blocking the print carriage or it does not move easily, get step-by-step instructions.

NOTE: The HP online troubleshooting wizards may not be available in all languages.

Read general instructions in the Help for clearing a print carriage jams

Remove any objects, such as paper, that are blocking the print carriage.

ENWW Jams and paper-feed issues 85

NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing

jammed paper from inside the printer.

Learn how to avoid paper jams

To help avoid paper jams, follow these guidelines.

● Remove printed papers from the output tray frequently.

● Make sure that you are printing with paper that is not wrinkled, folded, or damaged.

● Prevent curled or wrinkled paper by storing all unused paper at in a resealable bag.

● Do not use paper that is too thick or too thin for the printer.

● Make sure that the trays are loaded correctly and are not too full. For more information, see Load paper.

● Ensure that paper loaded in the input tray lays at and the edges are not bent or torn.

● Do not place too much paper in the document feeder tray. For information on the maximum number of

sheets allowed in the document feeder, see Specications.

● Do not mix dierent paper types and paper sizes in the input tray; the entire stack of paper in the input tray

must be the same size and type.

● Adjust the paper-width guides in the input tray to t snugly against all paper. Make sure the paper-width

guides do not bend the paper in the input tray.

● Do not force paper too far inside the input tray.

● If you are printing on both sides of a page, do not print highly saturated images on light weight paper.

● Use paper types that are recommended for the printer.

● If the printer is about to run out of paper, allow the printer to run out of paper rst, and then add paper. Do

not load paper when the printer is printing.

Solve paper-feed problems

What kind of problem are you having?

● Paper is not picked up from a tray

● Make sure paper is loaded in the tray. For more information, see Load paper. Fan the paper before

● Make sure the paper-width guides are set to the correct markings in the tray for the paper size you

are loading. Also make sure the paper guides are snug, but not tight, against the stack.

● Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the

input tray, and does not exceed the stack height indicated by one or more label on the side or paperwidth guide of the input tray.

● Make sure paper in the tray is not curled. Uncurl paper by bending it in the opposite direction of the

curl.

● Pages are skewing

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● Make sure the paper loaded in the input tray is aligned to the paper-width guides. If needed, pull out the input tray from the printer and reload the paper correctly, making sure that the paper guides are aligned correctly.

● Load paper into the printer only when it is not printing.

● Multiple pages are being picked up

● Make sure the paper-width guides are set to the correct markings in the tray for the paper size you

are loading. Also make sure the paper-width guides are snug, but not tight, against the stack.

● Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the input tray, and does not exceed the stack height indicated by one or more label on the side or paperwidth guide of the input tray.

● Make sure the tray is not overloaded with paper.

● Use HP paper for optimum performance and eciency.

ENWW Jams and paper-feed issues 87

Cartridge issues

If an error occurs after a cartridge is installed, or if a message indicates a cartridge problem, try removing the cartridges, verifying the protective piece of plastic tape has been removed from each cartridge, and then reinserting the cartridges. If this does not work, clean the cartridge contacts (see the following for details). If the problem is still not resolved, replace the cartridges. For information about replacing cartridges, see Replace the

cartridges .

To clean cartridge contacts

CAUTION: The cleaning procedure should take only a few minutes. Make sure that the cartridges are

reinstalled in the product as soon as possible. It is not recommended to leave the cartridges outside of the product longer than 30 minutes. This could result in damage to the cartridges.

1. Check that power is on.

2. Open the cartridge access door.

3. Remove the cartridge indicated in the error message.

4. Hold the cartridge by its sides with the bottom pointing up and locate the electrical contacts on the

cartridge. The electrical contacts are the small gold-colored dots on the cartridge.

Feature Description

1 Electrical contacts

5. Wipe only the contacts with a damp lint-free cloth.

CAUTION: Be careful to touch only the contacts, and do not smear any of the ink or other debris

elsewhere on the cartridge.

6. On the inside of the printer, locate the contacts in the print carriage. The contacts look like a set of gold-

colored bumps positioned to meet the contacts on the cartridge.

7. Use a dry swab or lint-free cloth to wipe the contacts.

8. Reinstall the cartridge.

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9. Close the access door, and check if the error message has gone away.

10. If you still receive the error message, turn the product o, and then on again.

NOTE: If one cartridge is causing problems, you can remove it and use the single-cartridge mode to operate

the HP ENVY Photo 7100 series with only one cartridge.

ENWW Cartridge issues 89

Printing issues

What do you want to do?

Fix problems with page not printing (unable to print)

HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that will try to diagnose and x the issue automatically.

NOTE: This utility is only available for Windows operating system.

Troubleshoot problems with print jobs not printing

NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all

languages.

Use an HP online troubleshooting wizard.

Get step-by-step instructions if the printer is not responding or printing.

Read general instructions in the Help for unable to print issues

To resolve print issues (Windows)

Make sure that the printer is turned on and that there is paper in the tray. If you are still unable to print, try the following in order:

1. Check for error messages from the printer display and resolve them by following the onscreen instructions.

2. If your computer is connected to the printer with a USB cable, disconnect and reconnect the USB cable. If

your computer is connected to the printer with a wireless connection, conrm that the connection is working.

3. Verify that the printer is not paused or oine.

To verify that the printer is not paused or oine

a. Depending on your operating system, do one of the following:

● Windows 10: From the Windows Start menu, select Windows System from the app list, select Control Panel, and then click View devices and printers under Hardware and Sound.

● Windows 8.1 and Windows 8: Point to or tap the upper-right corner of the screen to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers.

● Windows 7: From the Windows Start menu, click Devices and Printers.

● Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

● Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and

Faxes.

b. Either double-click the icon for your printer or right-click the icon for your printer and select See

what’s printing to open the print queue.

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c. On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer

Oine.

d. If you made any changes, try to print again.

4. Verify that the printer is set as the default printer.

To verify that the printer is set as the default printer

a. Depending on your operating system, do one of the following:

● Windows 10: From the Windows Start menu, select Windows System from the app list, select Control Panel, and then click View devices and printers under Hardware and Sound.

● Windows 7: From the Windows Start menu, click Devices and Printers.

● Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

● Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and

Faxes.

b. Make sure the correct printer is set as the default printer.

The default printer has a check mark in a black or green circle next to it.

c. If the wrong printer is set as the default printer, right-click the correct printer and select Set as

Default Printer.

d. Try using your printer again.

5. Restart the print spooler.

To restart the print spooler

a. Depending on your operating system, do one of the following:

Windows 10

i. From the Windows Start menu, select Windows Administrative Tools from the app list, and

then select Services.

ii. Right-click the Print Spooler, and then click Properties.

iii. On the General tab, next to Startup type, make sure that Automatic is selected.

iv. If the service is not already running, under Service status, click Start, and then click OK.

Windows 8.1 and Windows 8

i. Point to or tap the upper-right corner of the screen to open the Charms bar, and then click the

Settings icon.

ii. Click or tap Control Panel, and then click or tap System and Security.

iii. Click or tap Administrative Tools, and then double-click or double-tap Services.

ENWW Printing issues 91

iv. Right-click or touch and hold Print Spooler, and then click Properties.

v. On the General tab, next to Startup type, make sure that Automatic is selected.

vi. If the service is not already running, under Service status, click or tap Start, and then click or

tap OK.

Windows 7

i. From the Windows Start menu, click Control Panel, System and Security, and then

Administrative Tools.

ii. Double-click Services.

iii. Right-click the Print Spooler, and then click Properties.

iv. On the General tab, next to Startup type, make sure that Automatic is selected.

v. If the service is not already running, under Service status, click Start, and then click OK.

Windows Vista

i. From the Windows Start menu, click Control Panel, System and Maintenance,

Administrative Tools.

ii. Double-click Services.

iii. Right-click the Print Spooler service, and then click Properties.

iv. On the General tab, next to Startup type, make sure that Automatic is selected.

v. If the service is not already running, under Service status, click Start, and then click OK.

Windows XP

i. From the Windows Start menu, right click My Computer.

ii. Click Manage, and then click Services and Applications.

iii. Double-click Services, and then select Print Spooler.

iv. Right-click Print Spooler, and click Restart to restart the service.

b. Make sure the correct printer is set as the default printer.

The default printer has a check mark in a black or green circle next to it.

c. If the wrong printer is set as the default printer, right-click the correct printer and select Set as

Default Printer.

d. Try using your printer again.

6. Restart the computer.

7. Clear the print queue.

To clear the print queue

a. Depending on your operating system, do one of the following:

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● Windows 10: From the Windows Start menu, select Windows System from the app list, select Control Panel, and then click View devices and printers under Hardware and Sound.

● Windows 7: From the Windows Start menu, click Devices and Printers.

● Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

●

Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b. Double-click the icon for your printer to open the print queue.

c. On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to

conrm.

d. If there are still documents in the queue, restart the computer and try printing again after the

computer has restarted.

e. Check the print queue again to make sure it is clear, and then try to print again.

To check the power connection and reset the printer

1. Make sure the power cord is rmly connected to the printer.

1 Power connection to the printer

2 Connection to a power outlet

2. Look at (the Power button) located on the printer. If it is not lit, the printer is turned o. Press (the

Power button) to turn on the printer.

NOTE: If the printer is not receiving electrical power, connect it to another power outlet.

3. With the printer turned on, disconnect the power cord from the rear of the printer.

4. Unplug the power cord from the wall outlet.

5. Wait at least 15 seconds.

6. Plug the power cord back into the wall outlet.

7. Reconnect the power cord to the rear of the printer.

ENWW Printing issues 93

8. If the printer does not turn on by itself, press (the Power button) to turn on the printer.

9. Try using the printer again.

To resolve print issues (OS X and macOS)

1. Check for error messages and resolve.

2. Disconnect and reconnect the USB cable.

3. Verify that the product is not paused or oine.

To verify that the product is not paused or oine

a. In System Preferences, click Printers & Scanners .

b. Click the Open Print Queue button.

c. Click a print job to select it.

Use the following buttons to manage the print job:

● Delete: Cancel the selected print job.

● Hold: Pause the selected print job.

● Resume: Continue a paused print job.

● Pause Printer: Pause all print jobs in the print queue.

d. If you made any changes, try to print again.

4. Restart the computer.

Fix print quality issues

Step-by-step instructions for resolving most print quality issues Troubleshoot print quality issues online.

Read general instructions in the Help for resolving print quality issues

NOTE:

move the cartridges to a capped position, where they are protected from drying out.

To avoid print quality problems, always turn the printer o using (the Power button), and wait until

(the Power button) light goes out before you pull the plug or turn o a power strip. This allows the printer to

94 Chapter 9 Solve a problem ENWW

HP 7130 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1 How do I?

2 Get started

Accessibility

HP EcoSolutions (HP and the Environment)

Manage Power

Sleep mode

Quiet Mode

Optimize Printing Supplies

Printer parts

Printing supplies area

Control panel and status lights

Overview of buttons and lights

Control panel display icons

Change printer settings

Dashboard

Paper basics

Recommended papers for printing

Order HP paper supplies

Tips for selecting and using paper

Load paper

Load original

Update the printer

Open the HP printer software (Windows)

Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device

3 Print

Print using the HP Smart app

Print documents using HP printer software

Print photos using HP printer software

Print on envelopes

Print on both sides (duplexing)

Print using the maximum dpi

Print from apps on mobile devices

Print from apps on mobile devices

Access printer features and troubleshooting information from mobile devices

Tips for successful printing

4 Copy and scan

Copy

Scan

Scan using the HP Smart app

Scan from a Windows 10 device

Scan from an Android or iOS device

Scan using HP printer software

Scan to a computer

Scan to email

Create a new scan shortcut (Windows)

Change scan settings (Windows)

Scan from the printer control panel

Scan to a computer

Scan to a memory device

Scan using Webscan

Tips for copy and scan success

5 Web Services

What are Web Services?

Set up Web Services

Use Web Services

HP ePrint

Printer apps

Remove Web Services

6 Work with cartridges

Information on cartridges and the printhead

Check the estimated ink levels

Replace the cartridges

Order cartridges

Use single-cartridge mode

Store printing supplies

Cartridge warranty information

7 Network setup

Set up the printer for wireless communication

Before you begin

Set up the printer on your wireless network

Change the connection type

Test the wireless connection

Change network settings

Use Wi-Fi Direct

8 Printer management tools

The HP Smart app