How it Works
HP
Loading...
7130
Instruction manual
4 pgs216.74 Kb0
User Manual
2 pgs96.56 Kb0
User Guide
140 pgs2.38 Mb0
User Manual [nl]
145 pgs4.17 Mb0
Table of contents
Loading...

HP 7130 User Guide

HP ENVY Photo 7100 All-in-One series
Table of contents
1 How do I? ...................................................................................................................................................... 1
2 Get started ................................................................................................................................................... 2
Accessibility ............................................................................................................................................................................... 3
HP EcoSolutions (HP and the Environment) ......................................................................................................................... 4
Printer parts .............................................................................................................................................................................. 7
Control panel and status lights .............................................................................................................................................. 9
Paper basics ............................................................................................................................................................................ 12
Load original ........................................................................................................................................................................... 20
Open the HP printer software (Windows) .......................................................................................................................... 22
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ................... 23
Turn the printer o ................................................................................................................................................................. 24
3 Print ........................................................................................................................................................... 25
Print photos using HP printer software .............................................................................................................................. 28
Print on envelopes ................................................................................................................................................................. 30
Print using the maximum dpi ............................................................................................................................................... 33
Tips for successful printing ................................................................................................................................................... 36
4 Copy and scan .............................................................................................................................................. 39
Copy .......................................................................................................................................................................................... 40
Tips for copy and scan success ............................................................................................................................................ 48
ENWW iii
5 Web Services ............................................................................................................................................... 49
Set up Web Services .............................................................................................................................................................. 51
Use Web Services ................................................................................................................................................................... 53
Remove Web Services ........................................................................................................................................................... 55
6 Work with cartridges ................................................................................................................................... 56
Information on cartridges and the printhead .................................................................................................................... 57
Check the estimated ink levels ............................................................................................................................................ 58
Replace the cartridges .......................................................................................................................................................... 59
Order cartridges ..................................................................................................................................................................... 61
Use single-cartridge mode ................................................................................................................................................... 62
Store printing supplies .......................................................................................................................................................... 63
Cartridge warranty information ........................................................................................................................................... 64
7 Network setup ............................................................................................................................................. 65
Change network settings ...................................................................................................................................................... 70
Use Wi-Fi Direct ...................................................................................................................................................................... 72
8 Printer management tools ........................................................................................................................... 75
Toolbox (Windows) ................................................................................................................................................................. 76
9 Solve a problem ........................................................................................................................................... 82
Cartridge issues ...................................................................................................................................................................... 88
Printing issues ........................................................................................................................................................................ 90
Copy issues .............................................................................................................................................................................. 99
Scan issues ........................................................................................................................................................................... 100
Network and connection issues ........................................................................................................................................ 101
Printer hardware issues ...................................................................................................................................................... 103
Get help from the printer control panel ........................................................................................................................... 104
Get help from the HP Smart app ....................................................................................................................................... 105
Understand printer reports ................................................................................................................................................ 106
Solve problems using Web Services ................................................................................................................................. 108
Maintain the printer ............................................................................................................................................................. 109
Restore original factory defaults and settings ................................................................................................................ 111
iv ENWW
HP support ............................................................................................................................................................................ 113
Appendix A Technical information ................................................................................................................. 115
HP Company notices ........................................................................................................................................................... 116
Specications ........................................................................................................................................................................ 117
Regulatory notices ............................................................................................................................................................... 119
Environmental product stewardship program ................................................................................................................ 126
Index ........................................................................................................................................................... 133
ENWW v
vi ENWW

1 How do I?

Learn how to use your HP ENVY Photo 7100 series
● Get started
● Print
● Copy and scan
● Web Services
● Work with cartridges
● Network setup
● Solve a problem
ENWW 1

2 Get started

This section contains the following topics:
●
Accessibility
●
HP EcoSolutions (HP and the Environment)
●
Printer parts
●
Control panel and status lights
●
Paper basics
●
Load paper
●
Load original
●
Update the printer
●
Open the HP printer software (Windows)
●
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device
●
Turn the printer o
2 Chapter 2 Get started ENWW

Accessibility

The printer provides a number of features that make it accessible for people with disabilities.
Visual
The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated by users with limited strength and reach.
Support
For more information about accessibility solutions for HP products, visit the HP Accessibility and Aging website (www.hp.com/accessibility).
For accessibility information for OS X and macOS, visit the Apple website at www.apple.com/accessibility.
ENWW Accessibility 3

HP EcoSolutions (HP and the Environment)

HP is committed to helping you optimize your environmental footprint and empowering you to print responsibly —at home or in the oce.
For more detailed information about environmental guidelines that HP follows during the manufacturing process, see Environmental product stewardship program. For more information about HP's environmental initiatives, visit www.hp.com/ecosolutions.
●

Manage Power

●
Quiet Mode
●
Optimize Printing Supplies
Manage Power
Use Sleep Mode and Auto-o to conserve electricity.
●
Sleep mode
●
Auto- o
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode after ve minutes of inactivity.
You can set up the printer to enter sleep mode after some time of inactivity or through pressing (the Power
button).
To enter sleep mode after some time of inactivity
Use the following instructions to change the period of inactivity before the printer sleeps.
1. From the printer control panel, do one of the following.
● Touch or swipe down the tab at the top of the screen to open the Dashboard, touch .
● Touch or swipe down the tab at the top of the screen to open the Dashboard, touch , and then
touch Power Management.
2. Touch Sleep Mode, and then touch the desired option.
NOTE: The printer will enter sleep mode when the selected time of inactivity is reached.
4 Chapter 2 Get started ENWW
To enter sleep mode through pressing (the Power button)
You can make the printer enter sleep mode directly by pressing (the Power button).
1. Touch , and then touch Power Management.
2. Touch Power Button, and then select Enters Sleep Mode.
3. Press (the Power button) located on the front left side of the printer to make the printer enter the
sleep mode.
NOTE: The printer will enter sleep mode 5 seconds after you press (the Power button). During this
period, you can press (the Power button) again to make the printer enter sleep mode immediately.
Auto- o
This feature turns the printer o after 2 hours of inactivity to help reduce energy use. Auto-O turns the printer o completely, so you must use the Power button to turn the printer back on.
If your printer supports this energy saving feature, Auto-O is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-O is disabled, the printer enters Sleep mode after 5 minutes of inactivity to help reduce energy use
● Auto-O is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi Direct
capability, or is not using these capabilities.
● Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer with
fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
CAUTION:
the printer.
If you improperly turn the printer o, the print carriage might not return to the correct position, causing problems with the cartridges and print quality issues.
Always turn the printer o properly, using (the Power button) located on the front left side of

Quiet Mode

Quiet Mode slows down printing to reduce overall noise without aecting print quality. It only works when printing on plain paper. Additionally, Quiet Mode is disabled if you are printing using the best or presentation print quality. To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn Quiet Mode o. Quiet Mode is o by default.
NOTE: Quiet Mode does not work if you print photos or envelopes.
To turn on Quiet Mode from the printer control panel
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2. Turn on Quiet Mode .
ENWW HP EcoSolutions (HP and the Environment) 5
To turn on Quiet Mode while the printer is printing
▲ On the printing screen, touch (Quiet Mode) to turn it on.
NOTE: Quiet Mode is turned on only after the current page is printed and is only used for the current print job.
To turn Quiet Mode on or o from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows).
2. Click Quiet Mode .
3. Select On or O .
4. Click Save Setting.
To turn Quiet Mode on or o from the printer software (OS X and macOS)
1. Open HP Utility.
NOTE: HP Utility is located in the HP folder in the Applications folder.
2. Select the printer.
3. Click Quiet Mode .
4. Select On or O .
5. Click Apply Now.
To turn Quiet Mode on or o from the Embedded Web Server (EWS)
1. Open the EWS. For more information, see Open the embedded web server.
2. Click the Settings tab.
3. In the Preferences section, select Quiet Mode , and then select On or O .
4. Click Apply.

Optimize Printing Supplies

To optimize printing supplies such as ink and paper, try the following:
● Optimize paper usage by printing on both sides of the paper.
● Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.
● Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.
● Recycle used original HP cartridges through HP Planet Partners. For more information, visit www.hp.com/
recycle.
6 Chapter 2 Get started ENWW

Printer parts

Front view
Figure 2-1 Front and top views of HP ENVY Photo 7100 All-in-One series
Feature Description
1 Lid
2 Lid-backing
3 Scanner glass
4 Printer model name
5 Cartridge access door
6 Memory device area
7 Cartridge access area
8 cartridges
9 Photo tray
10 On button (also referred to as the Power button)
11 Control panel
12 Output tray
13 Color graphics display (also referred to as the display)
14 Output tray extender (also referred to as the tray extender)
15 Memory card slot
16 Memory device light
17 Paper tray
ENWW Printer parts 7

Printing supplies area

Feature Description
1 Cartridge access door
2 Printhead
3 Cartridges
NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage.
Avoid removing supplies for extended periods of time.
Back view
Figure 2-2 Rear view of HP ENVY Photo 7100 All-in-One series
Feature Description
1 Rear USB port
2 Power connection. Use only the power cord supplied by HP.
8 Chapter 2 Get started ENWW

Control panel and status lights

Overview of buttons and lights

The following diagram and related table provides a quick reference to the printer control panel features.
Label Name and Description
1 Power button: Turns the printer on or o.
2 Back button: Returns to the previous screen.
3 Help button: Opens the Help menu for the current operation.
4 Home button: Returns to the Home screen, the screen that is displayed when you rst turn on the printer.
5 Control panel display: Touch the screen to select menu options, or scroll through the menu items.
6 Wireless light: Indicates the status of the printer wireless connection.
● Solid blue light indicates that wireless connection has been established and you can print.
● Slow blinking light indicates that wireless is on, but the printer is not connected to a network. Make sure your printer is within
the range of wireless signal.
● Fast blinking light indicates wireless error. Refer to the message on the printer display.
● If wireless is turned o, the wireless light is o and the display screen shows Wireless O.

Control panel display icons

Icon Purpose
Copy : Opens the Copy menu where you can select a copy type or change the copy settings.
Scan : Opens the Scan menu where you can select a destination for your scan.
ENWW Control panel and status lights 9
Icon Purpose
Apps : Access the apps from your printer.
Photo : Opens the Photo menu where you can view and print photos.
Setup : Opens the Setup menu where you can change preferences and use tools to perform maintenance functions.
Help : Opens the Help menu where you can view How To videos, printer feature information, and tips.
HP ePrint icon: Opens the Web Services Summary menu, where you can check ePrint status details, change ePrint settings, or print an Info page.
Wi-Fi Direct icon: Opens the Wi-Fi Direct menu where you can turn on Wi-Fi Direct, turn o Wi-Fi Direct, and display the Wi-Fi Direct name and password.
Wireless icon: Opens the Wireless Summary menu where you can check wireless status and change wireless settings. You can also print a wireless test report, helping diagnose network connection issues.
ECO icon: Displays a screen where you can congure some of the printer environmental features.
Ink icon: Shows estimated ink levels by cartridge. Displays a warning symbol if the ink level is less than the minimum expected ink level.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink
warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until the print quality becomes unacceptable.

Change printer settings

Use the control panel to change the printer function and settings, print reports, or get help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using the printer
management tools in computer.
For more information about these tools, see Printer management tools.
10 Chapter 2 Get started ENWW
To change settings for a function
The Home screen of the control panel display shows the available functions for the printer.
1. From the control panel display, select a function tab, touch and slide your nger across the screen, and
then touch the icon to select the desired function.
2. After selecting a function, touch ( Settings ), scroll through the available settings, and then touch the
setting you want to change.
3. Follow the prompts on the control panel display to change the settings.
TIP: Touch (Home) to return to the Home screen.
To change the printer settings
To change the printer settings or print reports, use the options available on the Setup menu.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch
2. Touch and scroll through the screens.
3. Touch the screen items to select screens or options.
( Setup ).

Dashboard

The Dashboard on the printer control panel lets you access the icons on the display, check the status of the printer, or monitor and manage current printer tasks.
To open the Dashboard, touch or swipe down the tab at the top of a screen on the control panel.
Touch (Home) to return to the Home screen.
TIP:
ENWW Control panel and status lights 11

Paper basics

The printer is designed to work well with most types of oce paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:
●

Recommended papers for printing

●
Order HP paper supplies
●
Tips for selecting and using paper
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specically designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
● HP Premium Plus Photo Paper
● HP Advanced Photo Paper
● HP Everyday Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them right o the printer. The printer supports several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x 15 cm), and 5 x 7 inches (13 x 18 cm) in two nishes - glossy or soft gloss (semi-gloss). Ideal for framing, displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers exceptional results with professional quality and durability.
This glossy photo paper features an instant-dry nish for easy handling without smudging. It resists water, smears, ngerprints, and humidity. Your prints have a look and feel comparable to a store-processed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches), 13 x 18 cm (5 x 7 inches). It is acid-free for longer lasting documents.
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This aordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. It is available in glossy nish in several sizes, including A4, 8.5 x 11 inches, 5 x 7 inches and 4 x 6 inches (10 x 15 cm). It is acid-free for longer lasting documents.
12 Chapter 2 Get started ENWW
Business documents
● HP Premium Presentation Paper 120g Matte or HP Professional Paper 120g Matte
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and newsletters. It is heavyweight for an impressive look and feel.
● HP Brochure Paper Glossy or HP Professional Paper Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for near­photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
● HP Brochure Paper Matte or HP Professional Paper Matte
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for near­photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and vivid colors.
● HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no show-through, which makes it ideal for newsletters, reports, and yers.
● HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer lasting documents.
● HP Oce Paper
HP Oce Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other everyday documents. It is acid-free for longer lasting documents.

Order HP paper supplies

The printer is designed to work well with most types of oce paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

Tips for selecting and using paper

For the best results, observe the following guidelines.
● Load only one type and one size of paper at a time into a tray or document feeder.
● Make sure the paper is loaded correctly when loading from the input tray or document feeder.
ENWW Paper basics 13
● Do not overload the tray or document feeder.
● To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the
tray or document feeder:
● Multipart forms
● Media that is damaged, curled, or wrinkled
● Media with cutouts or perforations
● Media that is heavily textured, embossed, or does not accept ink well
● Media that is too lightweight or stretches easily
● Media that contains staples or clips
14 Chapter 2 Get started ENWW

Load paper

Select a paper size to continue.
To load small-size paper
1. Pull out the photo tray.
Slide the paper-width guides outward, and then remove any previously loaded media.
If you do not see the photo tray, remove the output tray from the printer.
2. Load paper.
● Insert a stack of photo paper into the photo tray print side down.
● Slide the photo paper forward until it stops.
● Slide the paper-width guides inward until they stop at the edges of the paper.
3. Push the photo tray back in.
4. Change or retain the paper settings on the printer display.
ENWW Load paper 15
5. Pull out the output tray extension.
To load full-size paper
1. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded
media.
2. Load paper.
● Insert a stack of paper into the paper tray with the short edge forward and the print side down.
● Slide the paper forward until it stops.
● Slide the paper-width guides inward until they stop at the edges of the paper.
3. Push the paper tray back in.
4. Change or retain the paper settings on the printer display.
16 Chapter 2 Get started ENWW
5. Pull out the output tray extension.
To load panorama photo paper
1. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded
media.
2. Load paper.
● Insert a stack of panorama photo paper into the paper tray print side down.
● Slide the photo paper forward until it stops.
● Slide the paper-width guides inward until they stop at the edges of the paper.
3. Push the paper tray back in.
4. Change or retain the paper settings on the printer display.
ENWW Load paper 17
5. Pull out the output tray extension.
To load envelopes
1. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded
media.
2. Load envelopes
● Insert one or more envelopes in the center of the paper tray. The print side should face down. Load envelopes according to the graphic.
● Slide a stack of envelopes inward until it stops.
● Slide the paper-width guides inward against the stack of envelopes until they stop.
3. Push the paper tray back in.
4. Change or retain the paper settings on the printer display.
18 Chapter 2 Get started ENWW
5. Pull out the output tray extension.
ENWW Load paper 19

Load original

To load original on the scanner glass
1. Lift the scanner lid.
. Load the original print side down on the right front corner of the glass.
2
3. Close the scanner lid.
20 Chapter 2 Get started ENWW

Update the printer

By default, if the printer is connected to a network and Web Services has been enabled, the printer automatically checks for updates.
To update the printer using the printer control panel
1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( Setup )
2. Touch Printer Maintenance .
3. Touch Update the Printer .
4. Touch Check for Printer Updates Now.
To enable the printer to automatically check for updates
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, touch
2. Touch Printer Maintenance.
3. Touch Update the Printer.
4. Touch Printer Update Options.
( Setup ).
5. Select Install Automatically (Recommended) or Alert When Available.
To update the printer using the embedded web server
1. Open the EWS.
For more information, see Embedded web server.
2. Click the Tools tab.
3. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions.
NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts.
NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions
to set up a proxy server. If you do not have the details, contact your network administrator or the person who set up the network.
ENWW Update the printer 21

Open the HP printer software (Windows)

You can use the HP printer software to congure the printer settings, check estimated ink levels, order printing supplies, maintain the printer, resolve printing issues, and more. More information about the available printer software options is provided throughout this guide.
After installing the HP printer software, depending on your operating system, do one of the following:
NOTE: If you are using HP Smart app instead of the printer software, see Use the HP Smart app to print, scan,
and troubleshoot from an iOS, Android, or Windows 10 device
● Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the icon
with the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer
name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select
the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the icon with the printer name.
22 Chapter 2 Get started ENWW

Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device

HP Smart (formerly known as HP All-in-One Printer Remote) helps you to set up, scan, print, share, and manage your HP printer. You can share documents and images through email, text messages, and popular cloud and social media services (such as iCloud, Google Drive, Dropbox, and Facebook). You can also set up new HP printers, as well as monitor and order supplies.
NOTE: The HP Smart app might not be available in all languages. Some features might not be available with all
printer models.
To install the HP Smart app
▲ The HP Smart app is supported on iOS, Android, and Windows 10 devices. To install the app on your device,
go to 123.hp.com and follow the onscreen instructions to access your device’s app store.
To open the HP Smart app on a Windows 10 computer
▲ After installing the HP Smart app, from the device desktop, click Start, and then select HP Smart from the
app list.
Connect to your printer
▲ Make sure that your device is connected to the same network as the printer. Then HP Smart will
automatically detect the printer.
Get more information about the HP Smart app
For basic instructions on how to print, scan, and troubleshoot using HP Smart, see Print using the HP Smart app,
Scan using the HP Smart app and Get help from the HP Smart app .
For more information about using HP Smart for printing, scanning, accessing printer features, and troubleshooting issues, go to:
● iOS/Android: www.hp.com/go/hpsmart-help
● Windows: www.hp.com/go/hpsmartwin-help
ENWW Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device 23
Turn the printer o
Press (the Power button) to turn o the printer. Wait until the power light turns o before unplugging the
power cord or turning o a power strip.
CAUTION: If you incorrectly turn the printer o, the print carriage might not return to the correct position,
causing problems with the cartridges and print quality issues.
24 Chapter 2 Get started ENWW
Loading...
+ 110 hidden pages
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use