HP 4215w, 4115w, 7115w, 7215w User Manual

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HP SureStore DLT Tape Library

User’ s Guide

Models 4115w/4215w,

7115w/7215w

Part Number C5173-90000

Edition 4

September 1998

Printed in United States

Notices

This document contains information tha t is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduc ed, or translated into another la nguage without the prior written consent of Hewlett-Packard Company. The information contained in this document is subject to change without notice.

Hewlett-Pack ard mak es no warran ty of any ki nd wi th regar d to t his pri nte d materi al, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett - Pac kard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnish ing, performance, or use of this materi al.

See Appendix B for important safety and regulato ry information.

Printing History

New editions of this manual incorporate all material upda ted since the previous edition. The manual printing date and part number indicate the current edition. The printing date changes whe n a new edition is prin ted. (Minor corrections and updates incorporated at reprint do not cause this date to change.)

September, 1997 Edition 1 November , 1997 Edition 2 February, 1998 Edition 3 (TapeAlert and TapeAssure added) September 1998 Edition 4 (Enhancements added)

In This Book

This book is a guide for setting up and operating your tape library. It is orga nized as follows:

Chapter 1 Installing your library; moving or shipping the library. Chapter 2 Choosing and using digital linear tape ca rtridges. Chapter 3 Operating the tape drive. Appendix A Ordering supplie s and accessories; locating HP sales and

support offi ces. Appendix B Safety and regulatory information. Appendix C TapeAlert messages. Glossary Terms related to digital linear tape stora ge products.

iii

Typographi cal Conventions

This manual us es the following typograph i cal conve n tio ns:

Font Used for

Italics Document titles and statements that need to be

emphasized.

COMPUTER OUTPUT Information displayed in the control panel or

screen menu items that you ca n se le ct.

KEYCAP TEXT Keys on the library control panel.

NOTE Notes provide information that can be helpful in understanding the

operation of the product.

CAUTION Cautions call a ttention to an operating procedure or practice that could

result in damage to the product if not correctly performed. Do not proce ed

beyond th i s bo x un t il you fu l ly un derstand a nd meet the indicated conditions.

WARNING Warnings call atte ntion to a pr oc edure or practice that c ould re s ult i n personal

injury if not correctly performed. Do not proceed beyond this box unt il you fully

understand an d me et the indicated conditions.

This warning symbol on a pro duc t lab el indicates that personal injury co u ld result if the product is used improperly, and that more detailed information is given in the instal lation and/or user manuals .

Contents

1. Installing the Tape Library

Installation Overview ..................................................................... 1-2

Step 1: Choose a Location ............................................................. 1-3

Step 2: Unpack the Library ............................................................ 1-4

Required Components ................................................................. 1-4

Additional Components Provided ............................................... 1-5

Tape Library Rear Panel ............................................................. 1-6

Step 3: Install the Host SCSI Card(s) ............................................ 1-7

Step 4: Mount the Library in a Rack (optional) ............................. 1-8

Safety Precautions ....................................................................... 1-8

Tools and Components ............................................................... 1-9

Mounting the Library .. .......... .......... ..................... .......... .......... . 1-10

Attach the Mounting Brackets ............................................... 1-10

Attach the Rack Slides to the Rack ........................................ 1-12

Place the Library in the Rack ................................................. 1-17

Table of Contents

Step 5: Set the SCSI Interface Mode Switch ............................... 1-20

Step 6: Connect Library to Host .................................................. 1-23

Routing SCSI and Power Cables on Rack Mounted Libraries .1-23

Step 7: Power On the System ...................................................... 1-27

Install Backup Software ......................................................... ... 1-27

Verify Installation With TapeAssure ........................................ 1-27

Moving or Shipping the Library .................................................. 1-28

2. Using Ta pe Cartrid ges

Tape Cartridge Overview ............................................................... 2-2

Contents

Choosing Tape Cartridges . .......... .......... ..................... .......... ......... 2-3

Labeling Tape Cartridges ............................................................... 2-4

Labelin g Bu l k Lo ad Ma g azines ............... ............... .................... ... 2-5

Drive Cleaning Messages .............................................................. 2-6

Write-Protecting Tape Cartridges .................................................. 2-8

Maintai n i n g Ta p e Cartrid g e s ............. ............... .................... ......... 2-9

3. Operating the Library

Overvi ew .... .... ...... .... ...... .... ...... .... ...... .... ...... ..... ...... .... ...... .... ...... ... 3-2

Operating the Control Panel .......................................................... 3-3

Understanding Display Window Messages ................................... 3-4

Drive Status .................................................................................3-4

Status In d i cators .............. ............................... ..........................3-4

Activity Indicators ................................................................... 3-5

Control Panel Options ................................................................. 3-6

First Level Options .................................................................. 3-6

Second Level Options .............................. ................................3-7

Control Panel Menu Tree ............................................................ 3-8

Entering the Administration Menu Password ............................... 3-9

Setting a New Administration Menu Password ........................... 3-10

Setting and Viewing SCSI IDs .................................................... 3-11

Setting S CSI IDs .. .......................... ...........................................3-12

Interpreting SCSI Bus Status Indicator LEDs ....................... 3-14

Viewing Current SCSI Address Settings .................................. 3-14

Loading Tape Cartridges Into the Library ................................... 3-15

Contents

Inserting/Removing Cartridges with Software ......................... 3-15

Keeping Cartridges in the Magazine ........................................ 3-15

Loading Tapes ........................................................................... 3-16

Removing Tape Cartridges from the Library ............................. 3-19

Viewing Cartridge Bar Code Labels ............................................ 3-22

Cleaning the Library Tape Drives ............................................... 3-23

Setting Co n f i g u ration Options ....... ......... .............. .................... ... 3-25

Retrieving Performance Information ........................................... 3-28

Running an Internal Test ..............................................................3-33

Table of Contents

Using Online Drive Replacement ................................................ 3-37

Troubleshooting ........................................................................... 3-39

A. Supplies and Customer Support

Overvi ew .... .... ...... .... ...... .... ...... .... ...... ..... ...... .... ...... .... ...... .... ...... .. A-2

Supplies and Accessories .............................................................. A-3

Hewlett-Packard Customer Support ............................................. A-6

HP FIRST/QUICK FAX Faxback Services .............................. A-6

Asia-P acifi c .... ...... .... ...... .... ...... .... ....... .... ...... .... ...... .... ...... .... .. A-7

Europe .. .......... ............ .......... ............. .......... ............ .......... ...... A-8

North and South America (includes Canada) ......................... A-8

Other Countries ....................................................................... A-8

Electronic Support Services ....................................................... A-9

On-line Service Providers ....................................................... A-9

Hewlett-Packard Web Site ...................................................... A-9

Customer Support Centers ....................................................... A-10

vii

Contents

North and South America (includes Canada) ....................... A-10

European Customer Support Centers .................................... A-10

Asia-P acifi c .... ...... .... ...... .... ...... .... ...... .... ....... .... ...... .... ...... .... A-1 1

Elsewhere .............................................................................. A-11

Telephone Support After Warranty ......................................... A-12

Before Calling ....................................................................... A-12

US and Canada ...................................................................... A-12

Europe .. .......... ............ .......... ............ ........... ............ .......... .... A-12

Elsewhere .............................................................................. A-12

HP Reseller Locator Numbers .............................................. A-12

B. Safety and Regulatory Information

Overvi ew .... .... ...... .... ...... .... ...... .... ...... .... ...... ..... ...... .... ...... .... ...... ... B-2

Safety Information .........................................................................B-3

Laser Safety ................................................................................B-3

CDRH Regulations (USA Only) ................................................B-3

Regulatory Information ..................................................................B-4

Declaration of Conformity ..........................................................B-5

United Kingdom Telecommunications Act 1984 .......................B-6

Herstellerbescheinigung ..............................................................B-6

English Translation of German Sound Emission Directive .....B-6

Turva llisuusyhtee nveto ....... .......... ............ ........... ............ .......... .B-7

English Translation of Finnish Regulatory Information ..........B-8

Japanese VCCI Statement ...........................................................B-9

English Translation of Japanese VCCI Statement ...................B-9

viii

Contents

C. T ap eAlert Messa ges

Overvi ew .... .... ...... .... ...... .... ...... .... ...... ..... ...... .... ...... .... ...... .... ...... ... C-2

TapeAlert Messages and Descriptions ...........................................C-3

Table of Contents

Contents

Figures

Figure 1-1. Rear Panel Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Figure 1-2. Rackmounting Components. . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Figure 1-3. Rack Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Figure 1-4. Front Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Figure 1-5. Rear Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Figure 1-6 . C l i p Nuts (Front Rai ls). . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1 2

Figure 1-7. Clip Nuts (Back Rails) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Figure 1-8 . Front B racke t on Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1 4

Figure 1-9 . R ear Bracke t on Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 5

Tab le of Figures

Figure 1-10. Bezel Spacers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Figure 1-11. Strain Relief Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

Figure 1-1 2 . Libra r y on Slid e s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1 8

Figure 1-1 3 . I n stalla t ion Ha ndles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 1 8

Figure 1-1 4 . Front Access D oo r. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 9

Figure 1-15. SCSI Interface Mode Switch (Example) . . . . . . . . . . . . . 1-20

Figure 1-16. SCSI/Power Cables and Strain Relief Bracket. . . . . . . . 1-24

Figure 1-1 7 . Front Access D oo r. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 5

Figure 1-18. Secured SCSI and Power Cables. . . . . . . . . . . . . . . . . . . 1-26

Figure 2-1. Proper Label Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Figure 2-2. Magazine Label Position . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Figure 2-3. Write-Protect Button Settings. . . . . . . . . . . . . . . . . . . . . . . 2-8

Figure 3-1 . Tape Li b rary C ontrol Panel . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Figure 3-2. Control Panel Menu Options . . . . . . . . . . . . . . . . . . . . . . . 3-8

Figures

Figure 3-3. Opening the Front Access Door . . . . . . . . . . . . . . . . . . . . .3-17

Figure 3-4. Loading Tape Cartridges into the Magazine. . . . . . . . . . . 3 -17

Figure 3-5. Inserting Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18

Figure 3-6. Opening the Front Access Door . . . . . . . . . . . . . . . . . . . . .3-20

Figure 3-7. Removing Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20

xii

Tables

Table 1-1. Location Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Table 1-2. Co mpone n ts Incl u d ed for Installa tion . . . . . . . . . . . . . . . . . 1- 4

Table 1-3. Additional Componen ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Table 1-4. SCSI Interfa ce Mod e S w i tch Set t ings. . . . . . . . . . . . . . . . . 1 - 2 0

Table 1-5. Tape Libra ry as the Only Periph e ral . . . . . . . . . . . . . . . . . 1 - 2 1

Table 1-6. Tape L i b ra ry wit h O t her Per i p h e rals . . . . . . . . . . . . . . . . . 1-2 2

Table 2-1. Supp orted Tape Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Table 2-2. Drive Cleaning Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Table 2-3. Tape Cartridge Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Table of Tables

Table 3-1. Default SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Table 3-2. SCSI Address Configuration Options . . . . . . . . . . . . . . . . . 3-12

Table 3-3. SCSI Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -14

Table 3-4. Configura t i o n Optio n s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -26

Table 3-5. Information Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29

Table 3-6. Internal Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34

Table 3-7. Troubleshooti n g Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3 9

Table A-1. Basic Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . .A-3

Table C-1. TapeAlert Tape Error Messages . . . . . . . . . . . . . . . . . . . . . .C-3

Table C-2. TapeAlert Library Error Messages. . . . . . . . . . . . . . . . . . . .C-6

xiii

Tables

xiv

Installation

1 Installing the Tape Lib r ary

1-1

Installing the Tape Library

Installation Overview

Before you install the tape library:

• Make sure you have the components listed in Tabl e 1-2 on page 1-4.

• Become familiar with the back of the tape library, as shown in “Tape Library Rear Panel” on page 1-4.

To install the li brary, you must:

1. Choose a loca tion.

2. Unpack the library.

3. Install the SCSI h o st adapter card.

4. Mount the library in a rack (rac km ount configurati on only).

5. Set the SC S I in t e r f ace mod e s w it ch.

6. Connect the tape libra ry.

7. Power on the system.

NOTE These steps are explained i n this chapter. Thi s chapter also explains how to move or

ship th e li b r ar y.

NOTE After the library is installed, you must per form additional tasks explained in

Chapters 2 and 3.

1-2

St ep 1: Choose a Location

Choose a location that meets the following criteria. Take the library there before unpacking it.

Table 1-1 Location Criteria

Room temperature 50-104° F (10-40° C) Power source AC power voltage: 100-127 V or 200-240 V Air quality Minimal sources of particulate contamination. Avoid areas

Installing the Tape Library

Step 1: Choose a Location

Installation

near frequently used doors and wal kways , stacks of supplies that co llect dust, and smoke-fi lled rooms.

CAUTION: Excessive dust and debris can damage tapes and ta pe driv e s.

Adequate clearan c e

Standalone configuration — free standing or against a wall/desk:

Back 56 cm (22 in.) for cooling and service. Front 86 cm (34 in.) for operator acces s. Sides 56 cm (22 in.) for removal of the external

cover.

If less space is allowe d, m ove the library to an open area before servicing.

Rack mount co nf iguration: Back Allow adequate room to open the rear door of

the rack for service access, usually 46-61 cm

(18-24 in.), depe nding on the rack. Front 86 cm (34 in.) for operator acces s. Height For ease of use, install the library so the

bottom is 60-120 cm (24-48 in.) above the

floor. Do not install the librar y in the bottom

rail position because of clearance.

1-3

Installing the Tape Library

Step 2: Unpack the Library

Make sure you have all requi red components and become familiar wi th the library’s components.

Required Components

Table 1-2 Components Included for Installation

Component Description

Tape Library Unpack the library when it is in the desired loc ation. SCSI card(s) One single-ended FAST/WIDE SCSI is included with

the library. Data is transferred up to 20 Mbytes/second. For FAST handshaking, the total length of the SCSI bus is limited to 3 meters.

SCSI cable: allowable lengths

Daisy-chain cable Include d with two-drive libraries. Power cord Included with library. Rackmount kit Included with rackmount libraries. Data cartridge Five tapes are included with library. Cleaning cartridge One cleaning tape is included with library.

NOTE Contact your service representative if you are missing any components.

One 3-meter singl e-ende d FAST/WIDE SCSI is included with the library.

1-4

Installing the Tape Library

Step 2: Unpack the Library

Additional Compon ents Provided

Table 1-3 Additional Components

Component Description

User’s Guide Printed user’s manual in English. DLT Library

Advisor HP SureStore Tape

CD-ROM

Live Trial Backup Software

Tape Data Shee t Describ es the tap e s p ec if i c a ti on s, chara ct er i s ti cs, and

Bar Code Labels Includes bar code labels and reordering information.

Installation

Onli n e user’s manual w it h vide o clips.

Includes TapeAssure/TapeAle rt, as well as other diagnostic utilities. Also includ es the User’s Guide on CD-ROM , transl at ed in t o Fr en c h, It al ian, German, Spanish, and Japanese.

Includes live tri al versions of backup software for your evaluation.

maintenance needed

1-5

Installing the Tape Library

Step 2: Unpack the Library

Tape Library Rear Panel

Figure 1-1 Rear Panel Features

The following li st identifies the numbere d components in Figure 1-1:

1 Bus 1 SCSI ports 2 SCSI interface mode switch 3 Bus 2 SCSI ports 4Power port 5 SCSI bus indicator label 6 SCSI bus status indicators

1-6

Installing the Tape Library

Step 3: Install the Host SCSI Card(s)

Install the si ngle-ended or differential SCSI card into the host computer system. Refer to the host user manual and the SCSI card installation instruct ions for

information on installing and configuring SCSI cards.

Installation

1-7

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

Step 4: Mount the Library in a Rac k (opti onal)

For stand-alo ne ins talla tions , go to “St ep 5: Set the SCSI Inte rface Mode Swit ch” on page 1-20.

The rack slides can be adjuste d to fit any standard rack with a depth of 26 to 31 inches (66.04 to 78.75 centimeters).

Safety Precautions

Because the ta pe library weighs approximately 100 pounds (45 kilograms), the following safe ty precautions must be tak en when mounting the tape librar y:

• Full y extend the rack’s antitip rail and lower the leveller feet.

• Mount the tape library no higher than 4 fee t (122 ce ntimeters) in the rack.

• IMPORTANT: At least two people must lift the library during installation.

WARNING Do not pull the library out of the rack to its fully extended position unless the

anti-tip rail on the bottom of the rack has been positioned correctly. Do not attempt to move the tape library by yourself.

The tape librar y weighs approximately 100 pou nds (45 kilograms). Pulli n g the

librar y out of the rack wit ho u t th e ra ck’s anti-tip ra i l ex t ended could result in personal injury and/or damage to the tape library if the rack tips over.

1-8

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

Tools and Comp onents

Tools:

Phillips screwdriver (included in ki t) 1/2 inch open-ended wrench

Kit Hardware (parts are labeled for easy identification):

1. rack slides (1 pair)

2. bezel spacers (2)

3. mounting brackets (4)

4. strain relief bracket (1)

5. cable ties (4)

6. template

Figure 1-2 Rackmounting Componen ts

Installation

7. 8-32 x 3/8 pan slotted phillips lw profile hd (14)

8. 10-32 x 5/8 pan slotted phillips (14)

9. 10-32 clip nuts (12)

10. 8-32 keps nuts (8)

11. 6-32 x 3/8 pan phillips, with internal lockwasher (1)

1-9

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

Mounting the L ibr ar y

To mount the tape library in a rack, you must:

• First, attach the front and back mounting brackets to the rack s lides.

• Next, attach the rack slides to the rack.

• Finally, attach the tape library to the rack slides. These steps are explained in detail in the following sections.

Attach the Mounting Brackets

1. IMPORTANT: Lower the rack’s leveller feet using a 1/2-inch open-end wrench, and extend the rack’s antitip rail.

WARNING Failure to extend the antitip rail could result in personal injury and/or damage

to the tape library if the rack tips over.

2. Pull th e r ack slide members out to the fully exten d ed p o sition. (The sli d es should “click” into a locked positi on.)

Figure 1-3 Rack Slides

1-10

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

3. Attach the front mounting brackets to the front end of each s lide using two 8-32 x 3/8 pan-slotted phillips screws and two 8-32 keps nuts. Tighten the screws.

Figure 1-4 Front Mounting Bracket

4. Attach the rear m ounting b rac kets to the b ack s ide of eac h slid e usin g two 8- 32 x 3/8 pan-slotted phillips screws and two 8-32 keps nuts. Do not tighten the screws.

Installation

Figure 1-5 Rear Mounting Bracket

1-11

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

Attach the Rack Slides to the Rack

1. Line up the templat e with an existing pr oduct in the rack. Attach clip nuts to each front rail in the locations indicated on the template.

Figure 1-6 Clip Nuts (Front Rails)

NOTE Do not install the library in the bottom of the rack. Make sure the bottom of the

library is no higher than 4 feet off the floor.

1-12

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

2. Attach two cl ip nut s to ea ch of th e ba ck ra ils s o that the slid es will be leve l when attached to the rails.

NOTE Count the holes on the front and back rails to ensure the slides will be level.

Figure 1-7 Clip Nuts (Back Rails)

Installation

1-13

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

3. Attach the front bracke t: a. Return the slides to their compressed position.

b. Attach the front slide mounting bracket to the lower two clip nuts on the

front rails using two 10-32 x 5/8 pan slotted phlp sc rews. c. Pu s h th e sli d es as f ar as po s s ib le toward th e o utside of th e rack. d. Tighten the screws .

Figure 1-8 Front Bracket on Rack

1-14

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

4. Attach the rear bracket: a. Adjust the re ar mounting brackets to fit lengthwise in the rack.

b. Attach the rear sli de mountin g brac ket to the rea r clip nut s usi ng two 10-32 x

5/8 pan slotted phlp screws. c. Pu s h th e sli d es as f ar as po s s ib le towa rd th e o utside of th e rack. d. Tighten the screws . e. Tighten all bracket screws.

Figure 1-9 Rear Bracket on Rack

Installation

5. Extend the slides fully, make sure they are parallel, and then recompress them.

1-15

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

6. Connect the two bezel s pacers t o the fron t rails us ing two 10-32 x 5/8 p an slo tted phlp screws. The screws attach to the two clip nuts on the front rails above the slides.

Figure 1-10 Bezel Spacers

1-16

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

Place the Library in the Rack

1. Attach the cable strain relief bracket to the library rear panel below the SCSI connectors using one 6-32 x 3/8 pan phlp, with internal lockwasher screw.

Figure 1 - 11 Strai n Re lief Brack e t

Installation

2. Ensure that the r ack’s anti-tip rails are extended.

WARNING Failure to extend the rack’s anti-tip rail could result in personal injury and/or

damage to the tape library.

3. Remove the keys from th e library handle.

4. Important – two people needed: Lift the library onto the slides and back slightly

into the rack using the side handles. Make sure the handl es si t securely on the slides and that the front hol es in t he libra ry li ne up with the second hole from the fron t on the sl id es.

WARNING Do not attempt to move the tape library by yourself.

The tape librar y weighs approximately 100 pou nds (45 kilograms). To avoid personal injury and/or damage to the tape library, a minimum of two people are needed to mo v e the li b r ar y.

1-17

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

5. Attach the library to each slide using three 8-32 x 3/8 pa n-slotted phillips screws.

Figure 1-12 Library on Slides

6. Remove the insta llation handles by re moving two screws on each handle. Keep the screws and handles in ca se the library needs to be reshipped in the future.

Figure 1-13 Installation Handles

1-18

Installing the Tape Library

Step 4: Mount the Library in a Rack (optional)

7. Release the slide latch springs, then push the tape library into the rack.

8. Open the front access door using the key, and secure the library to the rack through the rectangular holes in the door using two 10-32 x 5/8 pa n sl otted phlp screws.

Figure 1-14 Front Access Door

Installation

1-19

Installing the Tape Library

Step 5: Set the SCSI Interface Mode Switch

Do not connect any cables yet.

The SCSI interface mode switch, shown below, is on the rear panel between the bus 1 and bus 2 SCSI ports.

Figure 1-15 SCS I Interface Mode Switch (Example)

To set the SCSI interface mode switch:

1. Determine how to connect the library accordin g to:

• Number of drives in the library and drive type

• Other peripherals (if any) on your system

• Type of SCSI card (differential or single-ended)

NOTE For best library performance, connect only one library on a SCSI bus.

2. Set the SC S I in t e r f ace mod e s w it ch.

Table 1-4 SCSI Interface Mode Switch Settings

Setting Purpose Set to

Term Pwr Sends power to the termi nator. ON in most installations T er minat ion T ermina te s the SCSI bus . Fun ctions t he

same as a physical terminator.

DIFF/SE Specifies whether you are using the

differential or single-ended port.

1-20

ON if the tape driv e is the last device on the SCSI chain

OFF if anothe r peripheral wi ll conn ect to the lib r ar y

DIFF for differential SE for single-ended

Installing the Tape Library

Differential SCSI

Step 5: Set the SCSI Interface Mode Switch

The following table shows connection opti ons when there are no other peripherals.

Table 1-5 Tape Library as the Only Peripheral

Configuration Cabling Mode Switch Settings

One-Drive Tape Library

Single-ended SCSI

connection

Two-Drive Library: Daisy chained

Minimum host I/O

Single-ended

SCS I co nnection

shown

slots used

Installation

Two-Drive Library Bus 1 and bus 2

connect to sepa rate SCSI cards

Maximum performance

Additional ca rd and cable requ ir e d

connection shown

1-21

Installing the Tape Library

Single-ended SCSI

Single-ended

Step 5: Set the SCSI Interface Mode Switch

The following table shows connection opti ons when there are other peripherals.

Table 1-6 Tape Library with Other Peripherals

Configuration Cabling Mode Switch Settings

One-Drive Tape Library: Library on its own bus

connection shown

Maximum performance

One-Drive Tape Library: Daisy chained to peripheral

connection shown

SCSI

Minimum host I/O slots used

bus 2 not us ed

Two-Drive Library: Daisy chained lib rary and peripheral

Minimum host I/O slots used

Two-Drive Library: bus 1 and bus 2 use separate SCSI cards

Additional c ard and c able required

Minimum I/O slots used

1-22

EXVQRWXVHG

Installing the Tape Library

Step 6: Connect Library to Host

S t e p 6: Connect Library to Host

Do not turn on the host system or library yet!

1. Properly shut down all pe ripheral devices connected to the host compute r. If the ho st computer is connected to a network, be sure to check with the system

administrator before switching off power.

2. Switch off power to the server.

3. Connect the SCSI cables. Before you set the mode swit ch, you determined how to config ure your SCSI

bus (see the connection diagrams on page 1-21 and page 1-22). Using this configurat ion, connect the library to the host. Make sure :

• You use the proper port (single-ended or differential).

• The last device in the SCSI bus is termina ted.

4. Make sure the power switch on the library front panel is s witched off.

Installation

5. Plug the power cord into the power port on the back of the library.

Stand-alone installations: Go to “Step 7: Power On the System” on page 1-27. Rack mount installations: Go to th e next section, “Routing SCSI and Power Cables

on Rack Mounted Libraries.”

Routing SCSI and Power Cables on Rack Mounted Libraries

CAUTION SCSI and power cables must be routed and secured properly on rack mounte d

libraries . Failure to properly route library cables could result in damage to the cables.

To properly route an d secure rack mounted libr ary power and SCSI cables:

1. Route the SCSI/power cables through the strain relief bracket: a. Squeez e the two plastic ends of th e cable strain relief brack et together.

b. Pull off the plas tic strain relief clamp.

1-23

Installing the Tape Library

Step 6: Connect Library to Host

c. Route the SCSI cable(s) and the power cord through the cab le strain relief

bracket. d. Slide the strain relief clamp back onto the bracket. e. Attach a cable tie (included in the rack mount kit) to the SCSI and power

cables ab out eight inches back from the strain r elief bracket. f. Attach another cable tie about eight inches back from the first cable tie.

Figure 1-16 SCSI/Power Cables an d Strain Relief Bracket

2. Exte nd th e rack’s anti-tip rail an d ver i f y th a t th e levell e r feet are dow n .

WARNING Failure to extend the antitip rail could result in personal injury and/or damage

to the library if the rack tips over.

1-24

Installing the Tape Library

Step 6: Connect Library to Host

3. Use the key to open the front access door. Remove the two screws that secure the library to the rack.

Figure 1-17 Front Access Door

Installation

4. Slide the library out of the rack so that it is in the fully extended position.

1-25

Installing the Tape Library

Step 6: Connect Library to Host

5. Gently pull the SCSI and power cables back toward the rear of th e rac k. Use a cable tie to secure the m to the rail at the ba ck of the ra ck. The cabl e ti e shoul d be at about the same height as the top of the library.

6. Carefully route th e ca bles down along the back rail. Use a cable tie to secure them to the rail just above the slide mounting bracket. Clip off the ends of all four cable ties.

Figure 1-18 Sec ured SCSI and Power Cables

7. Close the back door on the rack.

8. Push the library back into the rack.

9. Open the front access door . Replace the two s crews that sec ure the library t o the rack, then re-lock the door.

1-26

Installing the Tape Library

Step 7: Power On the System

1. Plug the power cord into a grounded outlet.

2. Turn on the power switch. Initially SELF TEST and NOT READY, and then NOT READY and INVENTORY

CHECK alternately appe ar in the display window on the li brary. After the power-on test completes (approximately 1.5 minutes), the drive status

information displays. (See “Understanding Display Window Messages” on page 3-4.)

NOTE If the drive status in format ion doe s not displ ay, the power-on test wa s not succes sful

and DEVICE FAILED displays. See “Troubleshooting ” on page 3-38 for troubleshooting procedures.

3. Turn on other per ipherals (if any).

4. Turn on the host sy stem.

Installation

Insta l l Backup Sof t w are

Follow the instructions provided with your backu p soft ware to configure it to your library. Several trial versions are provided with the library for your eva luation.

Verify Installation With TapeAssure

HP TapeAssure is a software utility that tells you quickly and e asily whether your configuration is correct and whether the ta pe drive is ready for use with backup software. Your backup software must be TapeAlert compatible for you to receive these messages (compatible packages will display the HP TapeAlert logo). For the latest list of backup packages that support TapeAlert, refer to HP’ s W orld Wide Web site (http://www.hp.com/go/t ape ).

1-27

Installing the Tape Library

Moving or Shipping the Library

This section explains how to move the li brary a short distanc e, such as to another office or to another floor in the building and how to ship the library to anot her location.

WARNING The library weighs appr oximately 100 pounds (45 kilograms). To avoid

personal injury and possible damage to the library, at least two people must move the library.

To move or ship the li brary:

1. Properly shut down and power off the host.

2. Unmount (unreserve) any tap e cartridges in the library if necessary. See your computer operating system documentation, or software application documentation for ins tructions on how to unmoun t tape cartridges.

3. Verify that al l d riv es in th e lib r ar y ar e empty: If the drives are full, empty them before shipping the libra ry. (For instructions,

refer to the software doc umentation your host system uses to manage the library.)

4. Switch off the power s witch on the library front panel.

CAUTION Do not switc h off power to the library until the SCSI bus is inactive.

Removing power from a SCSI peripheral when the bus is active can result in data loss and/or indeterminate bus stat es. (Check your host system manua ls for information about checking the SCSI bus status.) If your com puter is connected to a LAN, be sure to check with your system admin istrator before shutti ng off power to the library.

5. Remove the power cord and the SCSI cable connections from the library rear panel.

1-28

Installing the Tape Library

Moving or Shipping the Library

6. If the library is rack mounted: a. Extend the anti-tip rail on the rack.

WARNING Failure to extend the anti-tip rail could result in personal injury and/or damage

to the library if the rack tips over.

b. Slide the library out of the ra ck so that it is in the fully extended position. c. Reattach the handles to the side of library using two screws. Make sure the

handle flanges are on top of the slides. (The handles and hardware for reattaching them should have been saved with the original shipping materials. If they are missing, call your service representative to order replacement handles.)

d. Remove the three 8-32 screws on each s ide of the library that secu re the

library to the rack slides.

e. IMPORTANT — two people needed: With a person on each si de of the

library, lift the library onto a ca r t.

7. Transport the library:

• To move the library a short distance, roll the cart to the new location.

• To ship the library, repackage the library in the same materials and ship it in the same manner in which it was received.

Installation

CAUTION The library can be seriously damaged if it is not shipped usi ng appropriate shipping

materials. A service representati ve ca n provide assistance or advice on how to best repackage and ship the library .

8. Re-insta ll the libra r y. Refer to installation steps in this chapter.

1-29

Installing the Tape Library

Moving or Shipping the Library

1-30

Using Tapes

2 Using Tape Cartridges

2-1

Using Tape Cartridges

Tape Cartridge Overview

Tape C artridge Overvi ew

The tape cartrid ges you use in the tape drive are an integral part of the storage process. This chapter explains how to:

• Choose a tape cartridge.

• Label tape cartridges with bar code labels.

• Label bulk load magazines .

• Interpret drive cleaning messages.

• Write-protect a tape cartridge.

• Maintain a tape cartridge.

NOTE For top per formance an d r eliability, Hewlett Packard recommends HP-labeled tape

cartridges that have been fully tested for use with HP’ s tape products. Purcha se these cartridges through any HP-authorized dealer, or order them through HP Direct. See “Supplies and Accessories” on page A-3 for ordering information.

2-2

Using Tape Cartridges

Choosing Tape Cartridges

Two types of compatible digital linear tape cartridges are avail able:

Table 2-1 Supported Tape Types

Cartridge Type Available Densities

HP DLTtape IV Data Cartridge 20 GBytes uncompressed

(DLT4000 drive) 35 GBytes uncompressed

(DLT7000 drive)

HP DLTtape III XT Data Cartridge 15 GBytes uncompressed

NOTE Hewlett-Packard recommends using the HP DLTtape IV Data Cartridge for top

performance, hi ghes t capacity, and least amount of head cleaning.

Using Tapes

Using Tape Cartridges

2-3

Using Tape Cartridges

Labeling Tape Cartridges

Make it a practice to use bar code labels on your tape cartri dges. Your host software may need to keep track of the following information and the associated bar c ode:

• date of format or initialization

• cartridge owner (such as group or de partment)

• storage purpose (such as backup, old version of operating system) If the host sof tware does not keep t rac k of this inform ation , crea te a me thod of doing

so. Slide th e label in to the sl o t on th e face of th e ca r t ri d g e as il lustrated in Figure 2-1 .

NOTE If bar code labels are not us ed and the “Barcode On/Off” configuration is se t to

“Off,” the Invent ory Che ck te st per formanc e can be signifi cantl y i mpact ed. This tes t runs when the library is powered on and whenever the front acces s door is opened.

See Appendix A for information about ordering additional bar code labels.

Figure 2-1 Proper Label Position

2-4

Labeling Bulk Load Magazines

Bulk load magazines can be labeled in a manner s imilar to tape cartridges. To label bulk loa d ma gazines:

1. Clean the magazine surface with isopropyl alcohol (optional, but recommended).

2. Remove the adhesive backing from the label pouch.

3. Apply the pouch to the magazine anywhere within the shaded a r ea shown in Figure 2-2.

4. Slide the labe l into the pouch.

Figure 2-2 Magazine Label Position

Using Tape Cartridges

Labeling Bulk Load Magazines

Using Tapes

Using Tape Cartridges

2-5

Using Tape Cartridges

Drive Cleaning Messages

Ta ble 2-2 lists drive cleaning messages that might be caused by a tape. Note that:

• The tape drives do not require sc heduled clea ning m ainte nance . Ex cessi ve us e of the cleaning c artridge can cause unnecessary wea r on the drive head.

• After 20 cleaning cycles, the cleaning cartridge must be replaced.

NOTE For drive cleaning instructions, refer to “Clea ning the Library Tape Drives” on

page 3-23.

2-6

Table 2-2 Drive Cleaning Messages

If this happens: Reason: You need to:

Using Tape Cartridges

Drive C lea n i ng Messag es

A brand new tape cartridge is used and a drive cleaning message is received.

An older, frequently used tape cartridge is loaded an d a driv e cleaning message is received.

An older, frequently used tape ca us es a cleaning message to be displayed for the second time .

Debris from the tape manufacturi ng process was deposited on the drive head.

Dust from frequent tape loads and unloads has probably built up on the tape cartridge and wa s deposited on the drive head.

The tape is probably damaged. (Damag ed cartridges can cause unnecessary use of the cleaning cartridge.)

Clean the drive using the tape li brary cleaning procedure in

“Cleaning the Library Tape Drives” on page 3-23. If the message is displ ayed again within a short amount of

time, re pl ace the car t ri d g e.

Clean the outside of the tape cartridge with a damp cloth. Clean the tape drive using the ta pe drive cleaning procedure

in “Cleaning the Library Tape Drives” on page 3-23.

1. Verify the tape is readable by clearing the error message. (Select the ONLINE REPAIR option from the control panel. Turn off the drive containing the tape. Turn the drive on again. (See “Using Online D rive Replacement” on page 3-36).

2. Try reading the tape again:

• If the tape can be read, back up data from the

damaged cartridge to another tape cartridge and discard the dama ged one.

Using Tapes

Using Tape Cartridges

• If the tape cannot be read, call service.

2-7

Using Tape Cartridges

Write-Protecting Tape Cartridges

Write-Prot ecting Tap e Cartridges

The use of the write protect swi tch ensures data safety for files that have been previously wri tten to t he tape and preven ts any addit ion al file s from being wri tten to the tape.

To change the write-protect setting, move the write-protect switch:

•Left to prevent data from being written to the cartri dge. The ora nge indi cator on

the cartri dge can be seen when the write-protect switch is in the “ON” position (see “A” in Figure 2-3).

• Right to allow data to be written to the cartridge. The orange indicator on the

cartridge cannot be seen when the write-protect switch is in the “OFF” position (see “B ” in Fig u r e 2 - 3).

With the write-protect switch in either position, data can be read from the cartridge.

Figure 2-3 Write-Protect Button Settings

Write-Protected

Not Write-Protected

2-8

Maintaining Tape Cartridges

Ta ble 2-3 Tape Cartridge Maintenance

Using Tape Cartridges

Maintaining Tape Cartridges

DO NOT: DO:

• Expose cartridges to magnetic fields.

• Leave cartridges in the tape drive when library power is off.

• Expose cartridges to extreme tempe r at u r es o r extreme hum i d it y. Acceptable opera ting temperatures range from 10-40° C (50-104° F). Acceptable storage temperatures range from 16-32° C (60-90° F). Acceptable opera ting humidity ranges from 20-80%; acceptable storage humidity ranges from 10-95%.

• Expose cartridges to moisture or direct sunlight.

• Drop the cartridges or c arry t hem i n a loose container that could submit the cartridges to any unnecessary physical shock.

• Open cartridges lid, exposing the tape to pos sible contamination or physical damage.

• Store cartridges in a clean, safe place in their protective plastic containers when not in us e.

• Remove dust on the outside of cartridges us ing a damp cloth. (Older, frequently used ta pes may build up dust.)

• Store cartridges vertically, not flat.

• Store cartridges intended for archiving data in their plastic containers and in environmental conditions of 18-28° C (64-82° F) and 40-60% relative humidity.

• Use labels like th ose inc lud ed in the accessories kit or tha t meet the specifications listed in Table A-1 on page A-3.

Using Tapes

Using Tape Cartridges

• Touch the tape surface.

• Take cartr i d ge s ap ar t .

• Use graphite pencils, water soluble felt pens, or other debris -producing writing instruments to label cartridges.

• Erase a label; replace it instead.

2-9

Using Tape Cartridges

Maintaining Tape Cartridges

2-10

3 Operating the Library

Library Operation

3-1

Operating the Library

Overview

This chapter explains the following li brary operations:

• “Operating the Control Panel” on pag e 3-3

• “Understanding Display Window Messages” on page 3-4

• “Entering the Administration Menu Password” on page 3-9

• “Setting a New Adminis tration Menu Password” on page 3-10

• “Setting and Viewing SCSI IDs” on page 3-11

• “Loading Tape Cartridges Into theLibrary” on page 3-15

• “Removing Ta pe Cartridges from the Library” on page 3-19

• “Viewing Cartridge Bar Code Labels” on page 3-22

• “Cleaning the Library Tape Drives” on page 3-23

• “Using Online Drive Replacement” on pa ge 3-36

• “Setting Configuration Options” on page 3-25

• “Retrieving Performance Information” on page 3-28

• “Running an Internal Test” on page 3-32

• “Using Online Drive Replacement” on pa ge 3-36

• “Troubleshooting” on page 3-38

3-2

Operating the Control Panel

Figure 3-1 Tape Library Control Panel

1. Selection buttons allows you to perform the following operations:

Operating the Library

Operating the Control Panel

Library Operation

CANCEL cancels the current operation or option.

•

PREV scrolls the display options backward by one. When held continuously,

• the options scroll quickly.

NEXT scrolls the displ ay options forward by one. When held continuously,

• the options scroll quickly.

ENTER selects the displayed option.

•

2. Activity light indicates the following:

• Steady Green – power is on.

• Flashing Green – a tape cartridge is being accessed.

• Amber – fault indicator.

3. 16-Character Display displays information about the current operation or drive status. An asterisk (*) indi cates there is a menu beneath the option. Press to acces s the menu. Press

NEXT or PREV to display the menu options.

ENTER

4. Power switch switche s powe r to the unit on and off.

5. Door latch locks/unlocks door for access to bulk load magazines.

3-3

Operating the Library

Understanding Display Window Messages

The display window displays drive status indicators and menu options.

Drive Status

The following fig ure s hows the drive status indicators displaye d when the library is

in the “re ad y ” s t at e.

In this example:

1. Drive 1 has a cartridge inserted and data is being written to the tape.

2. Drive 2 has a write-protected cartridge inserted.

S tat us Indic ator s

Status in dicat ors provi de drive status informatio n for the drive numbe r that pre cedes one of the following indicators.

The dri v e is full.

The dri v e is empty.

The drive needs to be cleaned.

The tape cartridge in the drive is write-protected.

3-4

Understanding Display Window Messages

Activity Indicators

The activity light flashes during the following operations:

Information is being writte n to the tape in the drive.

Information is being read to the tape in the d rive.

The tape in the drive is being searched back ward or is rewinding.

The tape in the drive is being seached forward.

The drive is b ei n g cl ea n ed .

Operating the Library

Library Operation

3-5

Operating the Library

Understanding Display Window Messages

Control Panel Options

Press PREV or NEXT while the library is in the “ready” state to display first-leve l options. Access second-l evel options from ADMIN * (second level options req uire a password; see “En tering the Administration Menu Password” on page 3-9).

An asterisk (*) indica tes that the opti on has multiple se lections. When a menu s election is flashing, press

option’s selections. Press

PREV or NEXT to display othe r available options.

ENTER to select the option or display the

First Level Options

RELEASE DOOR Select to allow the access door to be unlocked. VIEW BAR

CODES * ADMIN * Accesses second-level options. LOAD DRIVE * Loa d s a tape from a slot to the drive. To load a tape:

UNLOAD DRIVE * Un loads a tap e from th e d r iv e to th e sl o t it came from.

Select to view the bar code labels on each tape cartrid ge by slot number.

1. Select the drive tha t you want to load a tape into.

2. Select the ta pe that you want to load. The control panel displays the barcode number and slot numb er.

PREV or NEXT to select, then ENTER.

Press

3. The control panel displays the drive it is loading to. TAPE LOADED displays when complete.

1. Press

PREV or NEXT to select the drive that you want

to unlo ad . P res s

ENTER. If a tap e is n ot in the dri ve,

SOURCE IS EMPTY displays.

2. The activity light flashes green and TAPE UNLOADED flashes when complete.

3-6

Operating the Library

Understanding Display Window Messages

Second Level Options

INFO * Displays performance information stored in the library. TEST * Runs internal library tests. CONFIG * Customizes the way the library functions . CLEAN DRIVES * Displays the drive numbers you wish to clean. OVERRIDE DOOR * Open s the door when media is in drives. SCSI IDs * Sets the SCSI addresses for the robotics and the library

drives.

ONLINE REPAIR * De-activates a drive for replacement.

Library Operation

3-7

Operating the Library

Understanding Display Window Messages

Control Panel Menu Tree

Figure 3-2 Control Panel Menu Optio ns

3-8

Operating the Library

Entering the Administration Menu Password

1 2 → ADMIN * → CONFIG *

A numeric password is required to access options beneath ADMIN* menu of the library (see Figure 3-2 on page 3-8). A three-part default password of 000-000-000

is set at the factory. To change the password, see “Setting a New Administration Menu Password” on page 3-10.

To enter the passw o r d :

Library Operation

1. Verify that the drive status displays. If it does not displa y, press does.

2. Press

NEXT until ADMIN * displays, then press ENTER.

3. PSWD 000-000-000 displays, and the first set of zeros flashes.

ENTER to accept this number (if no password has been set), or press NEXT

Press or

PREV until the correct num ber displays. Press ENTER.

4. The middle set of zeros flashes.

ENTER to accept this number (if no password has been set), or press NEXT

Press or

PREV until the correct num ber displays. Press ENTER.

5. The last set of zeros flashes.

6. Press

7. Press

To access options under the ADMIN * menu, press option displays, then press

ENTER to accept this number (if no password has been set), or press NEXT

PREV until the correct num ber displays.

ENTER. INFO * displays.

PREV or NEXT until the desired

ENTER.

CANCEL until it

3-9

Operating the Library

Setting a New Administration Menu Password

1 2 → ADMIN * → CONFIG * NEW PASSWORD

NOTE Change the password to so th at only authorized persons ca n access the library and

change operation settings. Do not for ge t the pa ssword. Only a servi ce repr esenta ti ve can reset the password to the factory sett ing.

To set a new password:

1. Follow the steps on “Entering the Adm inistration Menu Password” on page 3-9

to enter the existing password.

2. Press

3. Press

NEXT until CONFIG * displays, then press ENTER. NEXT or PREV until NEW PASSWORD displays , then press ENTER.

4. NEW 000-000-000 display s, and the first set of zeros flashes.

NEXT or PREV to display t he new numbers you wish to assign the first part

Press of the password, then press

ENTER.

5. The second set of zeros flashe s.

NEXT or PREV to display the new numbers you w ish to assign the second

Press part of the password, then press

ENTER.

6. The last set of zeros flashes.

NEXT or PREV to display the new num bers you wish to assign th e third pa rt

Press of the password, then press

7. PASSWORD CHANGED displ ays . Press

ENTER.

CANCEL three times to ret urn to the drive

status (“ready” state).

NOTE Save the new pas sword to fla sh ROM by p ower cyc ling the li brary, which allows th e

password to be recovered if the library is power ed off for more than ten days. Do not switc h off power to the library until the SCSI bus is inactive. Removing

power fr o m a SCSI peripheral when the bus is active can result in data loss and/or indeterminat e bus sta tes. If the libra ry is co nnected to a LAN, check with the sys tem administrat or before shutting off power to the library.

3-10

Operating the Library

Setting and Viewing SCSI IDs

1 2 → ADMIN * → SCSI IDs *

NOTE The tape library has a Fast/Wide SCSI interface. SCSI addresses can be set from:

• 0 to 7 on a DLT 4000-based library

• 0 to 15 on a DLT 7000-base d library

If connecting to a narrow host, use only addresses 0 to 7.

When you choose SCSI IDs, you have two options:

• SET IDs * lets you assign individual SCSI IDs to each drive in the library and to

the library controller.

• VIEW IDs * lets you see the current drive and libra ry controller settings.

The following table shows the default settings:

Table 3-1 Default SCSI IDs

DEVICE SCSI ID BUS #

LIB ID 6 Bus 1 DRV 1 ID 5 Bus 1 DRV 2 ID (two-drive models onl y) 4 Bus 2

If you are already using any of the se IDs for your computer or another SCSI peripheral device, follow the instructions in “Setting S CSI IDs” on page 3-12.

To view t h e cu rrent SCSI address settings, see “Viewing Curren t SCSI Addres s Settings” on page 3-14.

Library Operation

3-11

Operating the Library

Setting and Viewing SCSI IDs

Setting SCSI IDs

1 2 → ADMIN * → SCSI IDs * → SET IDs *

A SCSI ID is required for the robotic s controller and each drive . The default IDs are shown in Table 3-1 on page 3-11.

The following con f iguration choices are available :

Table 3-2 SCSI Address Configuration Options

Number of

Drives

SCSI Bus Addresses Available

1 13 addresses are available on bus 1. (Drive 1 uses one address

and the library controller uses 1 address.)

2 If buses 1 and 2 are connected to separate host SCSI cards:

• 13 addresses are available on bus 1 for other devices.

• 14 addresses are available on bus 2 for other devices. If buses 1 a nd 2 are daisy-chained:

• 12 addresses are available on the bus for other devices.

To change the current SCSI address settings:

1. Verify that the drive status displays (if not, press

2. Press

NEXT until ADMIN * displays, then press ENTER.

CANCEL until it does).

3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 3-9).

4. Press

5. SET IDs * displays. Press

NEXT until SCSI IDs * displays, then press ENTER.

ENTER.

LIB BUS # ID # or DRV # BUS # ID # displays. LIB BUS # ID # st ands for the current SCSI ID of the robotics con troller. DRV # BUS # ID # is the current SCSI ID setting for the drive number and its associated bus #.

6. Press

NEXT until the setting to c hange displays, then press ENTER.

3-12

Operating the Library

Setting and Viewing SCSI IDs

7. The current SCSI addres s setting f lashes. Press NEXT or PREV until the desired address display s, then press

ENTER.

8. Press

NEXT until UPDATE IDs NOW displays, then press ENTER.

9. IDs SAVED displays briefly, then one of the following messages displays:

• If the new settings do not conflict with other SCSI IDs in the library,

SCSI IDs * displays.

• If the new settings conflict with other IDs in the library, CONFLICT

ABORTED displays briefly, then SET IDs * displays. Any changes entered are lost, and previous st ep s must be repeated to set a new addr ess.

If any buses are dais y chai ned toget her , make sure the SCS I IDs are di f ferent for each device on the bus.

• If a serial communications error is detected while trying to set the SCSI IDs,

DRV CONNECT ERR displays, followed by IDs NOT CHANGED. Any chang es entere d are lost. The SCSI IDs* menu displays.

10. Press

CANCEL three times to return to the drive status (“ready” state).

NOTE To save new settings can be saved to flash ROM, turn the li brary off, then turn it

back on. This allows the settings to be recovered if the library is powered off for more th an ten da ys.

Do not switc h off power to the library until the SCSI bus is inactive. Removing power from a SCSI peripheral when the bus is active can result in data loss and/or indeterminate bus states. (Check the host system manuals for information about checking the SCSI bus st atus.) If the host is conn ec ted to a LAN, be sure to check with the system administrator be fore shutting off power to the library.

Library Operation

3-13

Operating the Library

Setting and Viewing SCSI IDs

Interpre ting SCSI Bus Status Indicator LEDs

Each SCSI bus has an LED to indicate the bus statu s.

Table 3-3 SCSI Status Indicators

Indication Status

Steady gree n Port active and OK. Internal (on-board) terminat ion

Flashing green Port active and OK. Internal (on-board) termination

No light Port not active or not configured. Flashi ng r ed B us mis match or lo ss o f ext er n al ter minati o n power. Flashing yellow Bus off-line for on-line drive replacement.

Viewing Current SCSI Address Settings

enabled.

disabled.

1 2 → ADMIN * → SCSI IDs * → VIEW IDs *

To view the current SCSI address settings:

1. Verify that the drive status displays. If not, press

2. Press

NEXT until ADMIN * displays, then press ENTER.

CANCEL until it does.

3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 3-9).

4. Press

5. SET IDS * displays. Press

NEXT until SCSI IDs * displays, then press ENTER.

NEXT until VIEW IDS * displays, then press ENTER.

6. BUS # LIB ID # or BUS # DRV # ID * displays. (BUS # LIB ID # stands for the current SCSI ID of the robotics controller. BUS # DRV # ID # is the current SCSI ID setting for the displayed drive number and its associated BUS#.)

7. Press

8. Press

NEXT or PREV to scroll through the current a ddress settings. CANCEL until the next operation to perform displays, or until the drive

status (libra ry “ready” state) displays.

3-14

Operating the Library

Loading Tape Cartridges Into the Library

Inserting/Removing Cartridges with Software

If the software package requires that cartridges be inserted and removed using the software, check the software documentation before proceeding.

Label all cart ridges before inserting them into the magazines. (S ee “Labeling Tape Cartridges” on page 2-4.)

The bar codes and storage slot loc ations are stored in library memory when the door is closed and the Inventory Check test is autom atically run.

Keeping Cartridges in the Magazine

To prevent cartridges from sliding out of the bulk load magazines when in serting them into the library:

• Do not use excessive force when ins erting th e magazines. This can cause the magazin e “latching” mechan isms to fail .

• Do not insert magazines when the library power is turned off. During norm al library operation, the cartridge release button on top of the magazine is pushed down by a special mechanism inside the libr ary. This “unlocks” the cartridges, allowing them to be inserted and removed from the storage s lots as needed. When the control panel RELEASE DOOR option is enabled, the button on top of the magazine is released, which “relocks” the ca rtridges into the magazine slots. During a power failure, however, this button is not released, and cartridges can slide out of their storage slots if a magazine is inserted or rem oved from the library. (If no magazines are in a library, the special mechanism defaults to the position that keeps cartridges locked into the magazine storage slot.)

Library Operation

3-15

Operating the Library

Loading Tape Cartridges Into the Library

Loading Tapes

Ta pes are bulk loade d into magazines, which are then inserted into the library through the front acce ss door. The library holds from one to thre e 5-s lot magazines.

To load tapes in to the ma g azine:

1. Verify that the drive status displays (if not, press

CANCEL until it does).

2. Verify that all drives in the library are empty (see th e note below).

NOTE The drive(s) must be empty before the access door can be released. If the drive(s)

are not em pt y, EMPTY DRIVES NO displays. Pr es s

NEXT or PREV until EMPTY

DRIVES YES displays, then pre ss ENTER.

3. Press

4. Press

NEXT or PREV until RELEASE DOOR displays. ENTER. DOOR RELEASED displays. If an erro r mess age displa ys, see

“Troubleshooting” on page 3-38.)

NOTE Some security con f igurations may prevent the access door from being released. If a

security option is enabled, SECURITY ENABLED displays af ter the RELEASE DOOR option is chosen.

In some situations it may be necessary to overri de a security option and open the access door. To open the ac ce ss door when a security option prevents the door from being release d, use the OVERRIDE DOOR option und er the ADMIN * menu (Figure 3-2 on page 3-8).

5. Unlock the access door using the key .

3-16

Loading Tape Cartridges Into the Library

6. Open the access door by pulli ng the top of the door outward.

NOTE Do not let the door fall open. The door straps may be damaged.

Figure 3-3 Opening the Front Access Door

7. Insert up to five tape cartridges into a magazine so that the tape brand name printed on the top of the cartridge is facing up and the tape label is facing out.

The tapes should “click” into place.

Operating the Library

Library Operation

Figure 3-4 Loading Tape Cartridges into t he Magazine

3-17

Operating the Library

Loading Tape Cartridges Into the Library

8. Insert the magazine so it lines up with the arrow on the label inside the library, the handle is fac ing the front of the library, and the tapes are facing t he inside of

the tape library. The magazine should “click” into place.

Figure 3-5 Inserting Magazines

9. Shut and lock the access door using the key lock. Make sure the door is shut completely.

NOTE The library INVENTORY CHECK test runs when the access door is closed so that an

inventory of tape bar code label s and stora ge slo t locat ions can be stored int o library memory. This process takes about one minute. The test fails if the door is not complete ly shut.

WARNING Do not attempt to disable the interlocks. If the library is operating with fewer

than three magazines inserted and the door open, the user can be exposed to Class II laser light emitted from the bar code reader.

3-18

Operating the Library

Removing Tape Cartridges from the Library

The tape lib rary is de sign ed to h old from one to thr ee 5-slo t maga zine s. Fol low the se steps to remove magazines from the library :

NOTE Some software packages require that tape c artridges be inserted and removed using

the software. If a software package manages files in the library, check the software documentation before proceeding.

NOTE All drives must be empty before the access door can be rele as ed. In addition, some

security configurations may prevent the access door from being r eleased. If a security option is enabled, SECURITY ENABLED displays af ter the RELEASE DOOR option is chosen.

To remove magazines from the library:

1. Verify that the drive status displays (if not, press

CANCEL until it does).

2. Verify that al l d riv es in th e lib r ar y ar e empty.

3. Press

4. Press

NEXT or PREV until RELEASE DOOR displays. ENTER. DOOR RELEASED displays. (See the followi ng note. If an error

message displays , s ee “Troubleshooting” on page 3-38.)

NOTE The drive(s) must be empty before the access door can be released. If the drive(s)

are not em pt y, EMPTY DRIVE NO displays. Pr es s DRIVE YES display, then press

ENTER.

NEXT or PREV until EMPTY

In some situations it may be necessary to overri de a security option and open the access door. To open the ac ce ss door when a security option prevents the door from being released, use the OVERRIDE DOOR option under the ADMIN * menu (see Figure 3-2 on page 3-8).

Library Operation

3-19

Operating the Library

Removing Tape Cartridges from the Library

5. Unlock the access door using the key , then open the door.

NOTE Do not let the door fall open. Damage to the door straps may occur.

Figure 3-6 Opening the Front Access Door

6. Remove the desired magazine by pushing the button at the top of the magazine handle (see Figure 3-7) an d pulling out the magazine.

Figure 3-7 Removing Magazines

3-20

Operating the Library

Removing Tape Cartridges from the Library

7. If necessary, remove tapes from the magazine. Press the button on top of the magazine, then pull out the tape.

WARNING Do not attempt to disable the interlocks. If the library is operating with fewer

than three magazine s inserted and the door open, the user can be exposed to Class II laser light emitted from the bar code reader.

8. Shut and lock the access door using the key lock. Make sure the door is shut completely.

NOTE The library INVENTORY CHECK test runs when the access door is completely

closed so that an inventory of tape bar code labels and storage slot locations can be stored into library memory. This process takes about one minute.

Library Operation

3-21

Operating the Library

Viewing Cartridge Bar Code Labels

Viewing Cartridge Bar Cod e Labels

Bar code label info rmati on can be vi ewed for each ta pe cart ridge in the libra ry using the control panel. Bar code information dis plays sequentially by storage slot number.

To view bar code information:

1. Verify that the drive status displays (if not, press

2. Press

NEXT until VIEW BAR CODES * displays, then press ENTER.

CANCEL until it does).

###### SLOT # displays. (“######” repre sents the bar code information, and “#” represents the first storage slot that contains a bar coded tape cartridge.)

NOTE If there are no bar coded tape cartridges in the library, LIBRARY EMPTY displays

briefly, then VIEW BAR CODES * displays. Press

CANCEL to return to the drive

status indicators (“re ady” st ate).

3. Press

NEXT or PREV to scroll through the storage slot locat ions that contain bar

coded tape cartridges.

4. Press

CANCEL twice to return to the drive status indicators (“ready” state).

3-22

Operating the Library

Cleaning the Library Tape Drives

1 2 → ADMIN * → CLEAN DRIVES *

NOTE Cleaning the drives takes about 5 minutes per dri ve and requires a special dig ital

linear tape cleaning cartridge. (Typically, cleaning cartridges are light ye llow and data cartridge s are black, brown, or white. See Appendix A for a list of supplies.)

The drive mechanis ms do not require scheduled cl eanings and should be cleaned

only if a “clean drive” status indicator displays after the drive number . See “Understanding Display Window Messages” on page 3-4.

If a cleaning cartridge is not stored inside the tape library, it must be inserted into a library storage slot before you begin cleaning the drive.

If the cleaning cartridg e n eeds to be replaced, REPLACE CLEANING displays. The software package may manage drive cleaning.

Library Operation

To clean one or more of the drives:

1. Verify that the drive status displays (if not, press

CANCEL until it does).

2. Make sure all drives are empty. To empty the drive s, refer to the documentation for the software package.

3. Press

NEXT until ADMIN * displays, then press ENTER.

4. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 3-9).

5. INFO * displays. Press

ENTER.

NEXT until CLEAN DRIVES * displays, then press

• If the library power has been turned off or the access door has been opened

since a cl eaning cartridge location was last selected, SET CLEAN CART* displays. P r es s

ENTER.

• If the library power has not been turned off or the access door has not been

opened since a cleaning cartridge location was last selected, CLN CART LOC # displays (the number of the cleaning cartridge storage slot last

3-23

Operating the Library

Cleaning the Library Tape Drives

select ed is fl as hi n g .) If th e st or a g e slo t lo cat i on is co r r ec t , pr e ss ENTER. To select a different storage slot location, press slot locat ion displays, the p res s

ENTER.

NEXT until the correct storage

6. ###### SLOT # displays (“######” is a barcode number or is bla nk if barcodes are not bei ng used, and the storage slot location number is flashing).

ENTER to select the displayed st orage slot location or press NEXT or PREV

Press to select a different storage slot location, then press

ENTER.

7. CLEAN DRIVE 1 displays and the “1” is flashing. Press number to clean displays, then press

To clean both drives, press then press

ENTER.

NEXT or PREV until CLEAN DRIVE ALL displays,

ENTER.

NEXT until the drive

NOTE If the dr ives are not empty, a DRIVE FULL message displays, and the drives must

be emptied before they c an be c leaned. If the slot location chosen in Step 4 did not contain a cleaning cartridge, NOT

CLEAN CART displays briefly, then CLEAN FAIL # displays. Press

CANCEL to

twice to r eturn to the “ready” state. Che ck the bulk load magazin es in the library to locate the cleaning cartridge. If no cleaning cartridge is present, insert one into an availab l e slo t .

In the eve n t o f a dri v e er ro r, such as a s erial commu n i cations fai lu re, FAILED displays and the CLEAN DRIVES * menu disp l a y s .

CLEANING DRV # displays (# is the number of the drive being cleaned). When the driv e ha s be en cl eaned, CLEANED DRV # di splays br i e f l y, the n CLEAN DRIVES * is again displa yed.

8. Press

CANCEL until the next operation to perform displays, or until the drive

status indicators (library “ready” stat e) are displayed.

3-24

Operating the Library

Setting Configuration Options

1 2 → ADMIN * → CONFIG *

You can set certain options to custom ize the way the library operates . These opti ons are called configurations.

To change a configuration:

1. Verify that the drive status displays (if not, press

CANCEL until it does).

Library Operation

2. Press

NEXT until ADMIN * displays, then press ENTER.

3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 3-9).

4. INFO * displays. Press

5. Press

NEXT or PREV until the name of the con figu rat ion you wish to set dis plays ,

then press

ENTER. If the configuration has multiple sett ings, the current setting

NEXT until CONFIG * displays, then pres s ENTER.

flashes. Otherwise, the configuration option is set and a confirmation message displays. (C onfiguration options are described on the following pages.)

If the current configuration setting is flashing, press desired setting displays, then press

6. Press

CANCEL to return to the drive status (“ready” state).

ENTER. OPTION SAVED displays.

NEXT or PREV until the

The table on the following page describes the available configura tions.

3-25

Operating the Library

Setting Configuration Options

Table 3-4 Configuration Options

Config Name Description Default

RECOVERY ON/OFF

If the configuration is set to ON, the libr ary attempts to recover from errors. If the configuration is set to OFF, the library immediately stops mov ing if an error occurs. The default configuration is RECOVERY ON and should remain ON under normal conditions .

RESTORE

Sets all library configuration s back to their default settings. —

DEFAULTS CLEAR

ODOMETERS STARWARS

ON/OFF

Used by service personnel only. Sets all libr ary odome ters bac k to zero.

Used by service personnel only and should be set to ON during normal operation. If the configuration is set to ON, the library

runs wit h th e vertical sensor s enables. If the configuration is set to OFF, the librar y runs with vertical sensors disabled.

NEW PASSWORD Allows you to change the numerical password required to access

the options under the ADMIN * menu on the library control panel. These options include configurations, tests, and information logs. To change the password, see “Setting a New Administration Menu Password” on page 3-10.

SCSI LOG ON/OFF

Used by service personnel only, and should be set to OFF during normal operation. Tracks intern al SCSI st at es an d s av es

the information to a log.

—

OFF

SECURE ON/OFF When set to ON, tape magazi nes cannot be loaded or removed. If

the configurat ion is set to OFF, the library operates in its defau lt state, which allows ca rtridges to be loaded and removed.

POWER SECURE ON/OFF

When set to ON, th e SECURE ON/OFF configuration set ting is retained in the event of a power outage. If this configuration is set to OFF, the library returns to its default setting of POWER SECURE OFF when power is returned after being shut off.

3-26

OFF

Operating the Library

Setting Configuration Options

Config Name Description Default

REP RECOVERED ON/OFF

When set to ON, the recovered errors are reported. When set to OFF, the recovered errors are not re ported.

CONF40 ON/OFF Used by service personnel only. Do not attempt to us e this

configuration – to do so may result in a service call.

BARCODE ON/OFF

When set to ON, the barcodes and slot locations are stored into library memory when th e front access door is closed and the Inventory Check test runs. When set to OFF, the barcodes are not recorded when the Inventory Check test runs.

—

Library Operation

3-27

Operating the Library

Retrieving Performance Information

Retr ieving Perfor ma nce Information

1 2 → ADMIN * → INFO *

Use the INFO * option to display information about the operations of the library. This information is called a log.

T o access an information log:

1. Verify that the drive status displays (if not, press

2. Press

NEXT until ADMIN * displays, then press ENTER.

CANCEL until it does).

3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 3-9).

4. INFO * displays. Press

5. Press

NEXT until the nam e of the log to access displays, then press ENTER. An

ENTER.

asterisk (*) indic ates that there are more choices beneath the displayed choice.

6. Press

CANCEL to return to the drive status (“ready” state).

3-28

Table 3-5 Information Logs

Log Name Description

REVISION Displays the library’s firmware revision number.

Operating the Library

Retrievi ng Perfo r ma nc e Info rma tion

LIB ODOMETERS * Press

HOURS # Number of operation hours (t ime during whic h power was

MOVES # To tal number of moves and move attempts by the

XLATES # T otal number of cartridge transport mec hanism horizontal

DRIVE LOADS * Press

DRIVE 1 Number of tape cartridge loads f or drive 1. DRIVE 2 Number of tape cartridge loads for drive 2 (two drive

DRIVE FW * Press

D1 REVISION # Firmware revision of drive 1.

D2 REVISION # Firmware revision of drive 2 (two drive library only).

INTERFACE FW * Press

BUS NUM = Press

ENTER to select the odometer logs.

on). Some time may have been spent in power reduction mode.

cartridge transport mechanism.

moves.

ENTER to select the logs described in the next few rows.

library only) .

ENTER to select the firmware revision of the drive you want to see.

ENTER to select the Interface board revision.

NEXT or PREV to display the interface bus number to

select, then v ie w :

Library Operation

FAST WIDE SCSI D i s p la y s th e in terfac e type.

8052 Rev # Displays the 8052 firmwa re.

8052 CKSUM # Displays the 8052 c hecksum revision. COBRA REV# Displays the revision of the interface chip (Cobra).

3-29

Operating the Library

Retrieving Performance Information

Log Name Description

HARD ERROR * Log of unrecoverable errors (commands that did not successfully

complete). Returns either NO HARD ENTRIES or ENTRY #. (There may be multiple hard e rror numbers.) Press displayed error, or press

NEXT to select the next error.

ENTER to view the log fo r the currently

SOFT ERROR * Log of recove red errors (commands successfully completed). Return s

either NO SOFT ENTRIES or ENTRY #. (There may be multiple soft error numbers.) P r es s press

NEXT to select the next error.

ENTER to view the log for the currently displayed error, or

RECOVERY ERROR * Log of errors during m ost recent move. Returns either NO ENTRIES or the

number of recovery errors. Press displayed error, or press

NEXT to select the next error.

ENTER to view the log for the curr en tly

Error Logs

HARDWARE ERR# Indi ca te s th e ca us e of th e f ai lu re. FRU 1 # Field repl aceable unit most li kely to be at fault. FRU 2 # Field replaceable unit second most likely to be at fault. FRU 3 # Field replaceable unit third most likely to be at fault. MOTION <name> <name> indicat es the type of movements taking plac e at the time of the

failure:

EXCHANGE MOVE POSITION INIT ELEM REZERO ROTATE DIAGNOSTIC RESTORE

SOURCE # Element number to which the source refers. (Valid for MOVE, EXCHANGE,

and POSITION movements only.)

3-30

Operating the Library

Retrievi ng Perfo r ma nc e Info rma tion

Log Name Description

DESTINATION 1 # El em e n t to which th e first de s t in ation r ef er s. (Valid for MOVE and

EXCHANGE movements only.)

DESTINATION 2 # Element to which the second destinati on refe rs. (Valid for EXCHANGE

movement only.)

ODOMETER # Move number in which the error occurred. MICROMOVE 1 # First library micro-move for the origina l m ove c omman d issued before the

failure.

MICROMOVE 2 # Second library micro-move for the original move command issued before

the failu r e.

MICROMOVE 3 # Third library micro-move for the original move command issu ed before the

failure.

MICROMOVE 4 # Fourth library micro-move for the original move command iss ued before

the failu r e.

MICROMOVE 5 # Fifth library micro-move for the ori ginal move command issued before the

failure.

Library Operation

MICROMOVE 6 # Last library micro-move for the origina l move command is s ued before the

failure.

MICROMOVE ER # Actu al micro-move error that occurred.

3-31

Operating the Library

Running an Internal Test

1 2 → ADMIN * → TEST *

The library can run self-diagnostic tests. To run these tests, follow these steps:

CAUTION Some diagnost ic tests can place tape cartridges in unexpected locations. These test s

should be run only by authorized service pers onnel.

1. Verify that the drive status displays. If not, press

2. Press

NEXT until ADMIN * appears in the display window, then press ENTER.

CANCEL until it does.

3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 3-9).

4. INFO * displays. Press

5. Press

NEXT until the nam e of the test to run displays, then press ENTER.

6. NUM LOOPS # displays, where the 1 is flashing. Pr es s test loops you wish to run dis plays, then press

NEXT or PREV until TEST * displays, then press ENTER.

NEXT until the number of

ENTER.

NOTE Press CANCEL at any time to abo rt a te st. TEST CANCEL - WAIT displays while t he

current test loop comple tes.

3-32

Operating the Library

Running an Internal Test

Table 3-6 Internal Tests

Te st Name Description

EXERCISE MECH Runs the VERTICAL TEST, TRANSLATE TEST, MAGAZINE IO, and DRIVE

IO tests. Each tes t is run one time per test loop.

EXCHANGE DEMO Used by service personnel only. Do not run this test if the library contains

tape cartridges with file system data on them. This test moves randomly chosen cartridge s to random storage slot locations. This test dis plays FAIL if there are no cartridge s in the library or if al l stora ge slots ar e full. For best result s, the library shou ld contain as many cartridge s as there are drives, plus two additional cartridges. The transport must be empty.

IO DRIVE Makes a combinat ion of moves with a PASS/FAIL result. If the drives are

empty, a tape cartridge is moved from a randomly chosen full s lot to a randomly chosen drive. If the drives are full, a tape cartridge is moved from a randomly chosen drive to a randomly chosen storage slot. It then moves the cartridge back to its or i g in al location. Th is test di s p la ys FAIL if there are no cartridges in the library or if all st orage slots are full. The tr ans port and the mailslot must be empty.

Library Operation

IO MAGAZINE Makes a combinat ion of mo ves with a PASS/FAIL result. It moves a tape

cartridge from a random full slot to a random empty slot. It then moves the tape cartridge back to its original storage slot. This test displ ays FAIL if there ar e no cartridges in the library or if all storage slots are full. The drives, transport, and the mailslot must be empty.

IO MAILSLOT Makes a combinat ion of mo ves with a PASS/FAIL result. It moves a tape

cartridge from a random full slot to the mailslot. It then moves the tape cartridge back to its original storage slot. This test displays FAIL if there are no cartridges in the library or if all storage slot s are full. The drives, transport, and the mailslot must be empty.

INVENTORY CHECK

Functi o n s the same as the SCSI Initialize El ement St atus command. This test physically scans the entire unit to determine which storage slots contain tape cartridges and if the drives contain cartridges. NOTE: This test will appear as

ISTAT TEST in all front panel error messages.

TEST

Transla tes from si de to side. No tape cartridges are required.

TRANSLATE TEST VERTICAL Moves the transport mechanism up and down the full length of the rail. Returns

PASS/FAIL. No tape cartridges are required .

3-33

Operating the Library

Running an Internal Test

Te st Name Description

WELLNESS TEST Checks the general capability of the library. Requires one loaded tape cartr idge,

but the drive s and transport must be empty. Runs INIT MECHANICS and

EXERCISE MECH. Each test is run one time pe r test loop.

FIND PLUNGE HOME

Runs mechanism recalibrartion, determines the reference points in the picker travel path, and tests the picker. This test assumes that the mechanics and servo system are functional. No tape cartridge s are required.

FIND VERT HOME Recalibrates the vertical position and ve rifies that the vertical path is clean. No

tape cartridges are required.

FIND XLATE

Calibrates the translat e p osition. No tape cartridges ar e required.

HOME INIT

MECHANICS

Runs the FIND PLUNGE HOME, FIND VERTICAL HOME, FIND XLATE HOME, and INIT ELEM STATUS tests. Each test is run one time per test loop.

EMPTY DRIVES Used by service personnel only. Do not run this test if the library contains

tape cartridges with actual file system data on them. Moves cartridges out of

the drive mecha nism an d ret urns th em to the ir or igi nal stora ge s lot l oca ti ons if the locations are know, otherwise the cartridges are placed into the first available storage slot.

EMPTY PICKER Used by service personnel only. Do not run this test if the library contains

tape cartridges with actual file system data on them. Moves a tape cartridge

from the cartridge transport mechanism to its original storage slot location if the location is know, otherwise the cartridge is placed into the first available storage slot.

FILL PICKER Used by service personnel only. Do not run this test if the library contains

tape cartridges with actual file system data on them. Moves a tape cartridge

into the cartri dge transport mechanis m from the first storage slot containing a cartridge.

REWIND MEDIA Used by service personnel only. Do not run this test if the library contains

tape cartridges with actual file system data on them. Rewinds the tape in the

drive(s) and opens the solenoid in the drive handle, which allows the tap e to be removed from the drive by lifting the handles. If t he picker malfunctions, use this option to get the tapes out of the drive.

CLEAR SOFT LOG Sets the soft error log to zero. CLEAR HARD LOG Sets the hard er r o r lo g to zer o.

3-34

Te st Name Description

Operating the Library

Running an Internal Test

PLUNGE FULL SPD

Allows the cartridge transport mechanics to run at full speed. This setting should always be used under normal library ope rations.

PLUNGE 1/2 SPD Used by service personnel only. Allows the cartridge tr anspor t mecha nics to run

at half speed.

SENSOR TRANSLATE

Tests the horizontal path that the cartridge transport mechanism follows when moving from one stack of tape cartri dge s to another. Displays ON or OFF. If OFF displays, the sensor is block. (This display is automatically updated if the sensor status change.) Requires the use of one tape cartridge.

SENSOR MAGAZINE

The displays shows M1 1 M2 1 M3 1. Each “1” in di ca tes that th e caddy is in place. If a “0” is displayed, the caddy has not been inserted into the library. (This display is automatically updated if the se nsor status changes.)

SENSOR STARWARS

The display shows 0 0. Each “0” in d i cates one of the paths tha t th e ca r tridge tran sp o r t mechani sm

follows in front of each stack of tape cartridges . If the path is clean, a 0 displays ; if the path is blocked (because of a cartridge that is not inserted full y into its storage slot for example), an * will be disp layed. (This display is automatica lly updated if the sensor s tatus changes.)

VERTICAL ENCODER

Moves the cartridge transport mechanism down, moves it back up a short distance, then moves it back down . The last time the transport mechanism is moved down the number of encoder counts is verified. Returns PASS/FAIL . N o tape cartridges are required.

Library Operation

3-35

Operating the Library

Using Online Dr ive Repla ce m ent

Using Online Drive Replacement

1 2 → ADMIN * → ONLINE REPAIR *

CAUTION Unless the situation described below exists, this options should only be used by an

authorized servic e representative. Using this option causes the libr ary drive

mecha nism(s) to beco me inactive.

Online drive replacement is an important new fe ature that allows:

• an authorized service repres entative to replace a faulty drive while the library is active

• a user to clear a drive cleaning error when a tape tha t m ay be damaged is in the drive

This feature should only be used by an authorized service representative. However, if an older, frequently use d tape causes a drive cleaning message to be displayed more than once a nd you suspe ct the ta pe is dam aged, us e the “ Online Re pair” opti on can be used to clear the drive error message so you can attempt to recover data from the damaged tape.

To use this option to clear a dri ve c lea ning error:

1. With CLEAN DRV # displ aye d, press

CANCEL until the drive status displays. (#

is the drive number containing the damaged tape.)

2. Press

NEXT until ADMIN * displays, then press ENTER.

3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 3-9).

4. INFO * displays. Press press

ENTER. DRIVE POWER * displays.

NEXT or PREV until ONLINE REPAIR * displays, then

3-36

Operating the Library

Using Online Drive Replacement

5. Press NEXT or PREV until DRIVE STATUS displays, then press ENTER. DRV 1 ON GOOD displays.

• If the damaged tape is in drive 1, press

• If the damaged tape is in drive 2, press

then press

ENTER.

NEXT until DRV 2 ON GOOD displays,

DRV # ON GOOD displays, where “#” is the drive number and ON GOOD is flashing.

6. Press

NEXT until DRV # OFF FAILED displays then press ENTER.

7. CHANGE CONFIRMED displays briefly, then ONLINE REPAIR * displays.

ENTER.

Press

8. DRIVE POWER * displays.

9. Press

10. Pre ss

NEXT or PREV until DRIVE STATUS displays, then press ENTER. NEXT or PREV until DRV # OFF FAILED displays (wher e “#” is the

number of the drive that was just taken off-line) then press

ENTER.

11. DRV # OFF FAILED displays, where “#” is the drive number and OFF FAILED is flashing.

12. Pre ss

NEXT until DRV # ON GOOD displays, then press ENTER.

13. SETTING UP DRIVE displays briefly while the drive communication tests run, following by CHANGE CONFIRMED and then ONLINE REPAIR *.

14. Press

CANCEL twice to retu rn t o th e drive numbe rs and status indic a tors (“re ady”

state) .

Library Operation

15. Try reading the damaged tape again.

• If the tape can be read, back up data from the damaged cartridge to anothe r

tape cartridge and discard the damaged one.

• If the tape cannot be read, call your service representative.

3-37

Operating the Library

Troubleshooting

This section provides information on solutions to problems that may occur in the operation of the library. Table 3-7 lists steps the administrator should take before consulting a service representative.

NOTE If you decide that a service call is needed, write down the library serial number

before calling. The serial number is located on a label towards the bottom of the library on the library rear panel.

For problems that may be re lated to the computer, refer to the host computer system documentation or library application software instructions.

Table 3-7 Troubleshooting Table

Problem What to do

Library will not power on. • Make sure the power cord conne ctions are tight.

• Make su r e th e po w er s witch is swi tched on. ( Th e p ower switch is located on the library control panel.)

Power-on test failed. DEVICE FAILED displays.

3-38

• Make sure the power outlet is operating.

• Replace the power cord with a known good one.

• If the library still won’t power on, call a service representative.

• Verify that all tapes in the bulk load magaz ines are fully inserted in the magazines, and that the magazines are securely locked int o position inside the tape library.

• Press the power switch off and then on again. (See the caution note at the end of this table.)

• If the power-on test continues to fail, pr ess down the displayed error code, and call a service representative for assist anc e.

ENTER, write

Problem What to do

Operating the Library

Troubleshooting

DEVICE FAILED displays. Hardware Error #61 (External SCSI

cables) is reported.

• Make sure that only one SCSI devi ce type (singl e- ended OR differenti al) exists on the SCSI bus.

• Verify that the library SCSI selector switch is set correctly (either single-ended or differential).

• Verify that the mode switc h termination is set correctly.

The library’s power failed while a cartridge was in the drive and did not return to the drive sta tus indicators ("read y " st ate) after th e pow er came back on.

• Press the power switch off and then on again. (See the caution note at the end of this table.)

• If the power-on test is unsuccess ful, switch off the powe r. Call a ser v ic e r ep r es e n tative f or as s is t an c e.

No display messages appear. • Make sure the power cord is connected.

• Make su r e th e po w er s witch is on.

• Power cycle the library. (See the caution note at the end of this table.)

• If there is still no display, call a service representative for assistance.

Library Operation

3-39

Operating the Library

Troubleshooting

Problem What to do

An error message is received after bulk loading tape cartridges.

Changed drive address but the new address is not recognized.

• Verify that cartridges are inserted into the magazine in the correct orientation. (See “Loading Tape Cartridges Into the Library” on page 3-15.)

• Verify that the correct tape type is used. (See “Choosing Ta pe Cartridges” on page 2-3.)

• If the light bar on the dis play pa nel is or ange, cyc le power to the li br ar y a nd t ry t o l oad th e m aga zin e ag ain w hen th e d rive numbers and status indicators are displayed. (See the caution note at the end of this table.)

•If SECURITY ENABLED displays, a security option has been set that prevents cartridges from being loaded into or removed from the library. See “Setting Configuration Options” on page 3-25.

•If TRANSPORT FULL displays, the cartridge tra nsport mechanism already contains a tape cartridge. Refer to the host documentation or call a service representative to remove the cartri dge from the transport .

•If a LOAD ERROR or FAILED message still displ ays, this could indicate a library failure; call a service representative for assistance.

Try rebooting the host computer. Some computers require this for the new address to be recognized. (See the cautio n n o te at the end of this table.)

Cannot remember the administration menu password.

Attempted to open the front access door, but a RESERVED message displays.

First, try the def ault password (000-000-000). If the default is not accepted, call a service representative for assistance.

• The host may have reserved an element and must unreserve it. Refer to the host system documentation to unreserve a tape.

• A security configuration was set to prevent cartridge removal. See SECURE ON/OFF in the list of configurati ons found in “Setting Configuration Options” on page 3-25.

Started a test and need to stop. Press

then the test stops.

3-40

CANCEL. The current test loop continues until finished,

Problem What to do

Operating the Library

Troubleshooting

DO INVENTORY TEST displays (initi alize element status).

• Power cycle the libra ry by pre ssi ng the powe r swit ch of f a nd then on again. (See the caution note at the end of this table.)

• Run the INVENTORY CHECK test under the TEST * menu.

Cannot write to the tape. • Check the host file system access permissions.

• Check the write-protect tab on the cart ridge to assure write-enabled status.

• Check the application software.

Cannot read the tape. • Check the host file system access permissions.

• Verify that the correct tape type is used (See “Choosing Ta pe Cartridges” on page 2-3.)

• Check the application software.

CAUTION Do not press the library power switch until all SCS I peripherals connected to host

are shut down. Pressing the power button when the SCSI system is active can cause data loss and/or problems with the SCSI interface.

Library Operation

3-41

Operating the Library

Troubleshooting

3-42

A Supplies and Customer Supp ort

Supplies & Support

A-1

Supplies and Customer Supp ort

Overv iew

Overview

This appendix cove rs:

• supplies and accessories ( pag e A-3)

• HP customer support information (page A-6)

A-2

Supplies and Accessories

A full range of supplie s may be ordered through a Hewlett-Packard authorized dealer, sales offi ce, or through HP Direct. To contact HP Direct, call 1-800-227-8164 or write to HP Direct at the following address:

HP Direct Hewlett-Packard attn: Mail Order P. O . Box 1145 Roseville , CA 95678

Call 1-800-752-0900 for the location of the nearest authorized Hewlett-Packard dealer.

Table A-1 Basic Supplies and Accessories

Supplies and Customer Support

Supplies and Accessories

Item Part Number

Bulk Load Magazine

5-slot removable magazine with 5 HP DLT tape IV cartridges

5-slot removable magazine, empty C5149F

Tape Cartridges

HP DLT Tape IV Data Cartridge with 35 Gbyte/20 Gbyte Native Capacity

HP DLT Tape III XT Data Cartridge with 15 Gbyte native capacity

Cleaning Tape Cartridge C5142A

C5148F

C5141F

C5141A

Supplies & Support

A-3

Supplies and Customer Supp ort

Supplies and Accessories

Bar Code Labels

Item Part Number

Bar Code labels are not available through Hewlett-Packard, but may be ordered through other compa n ies (see sample labels sh ip p ed in th e accesso r ie s kit). When ordering, make sure the bar code labels m eet the following specifications:

Message: 6-character (2 alpha, 4 numeric) Dimensions: 2.2 in. x .82 in. Symbology: code 39 without check digit Start/Stop Characters: */* Narrow Bar: 0.014 in. Ratio: 2:5:1

Print Quality: ANSI Grade “A”

SCSI Cables (68-pin to 68-pin)

.9 m (2.9 ft) SCSI cable, high-density with thumb screws to high-density with thumb screws, m-m

2.5 m (8.2 ft) SCSI cable, high-den sity with thumb screws to high-density with thumb screws, m-m

10m (32.8 ft) SCSI cable , high-density with thu mb screws to high density with thumb screws, m-m

20m (65.6 ft) SCSI cable , high-density with thumb screws to high density with thumb screws, m-m

N/A

C2911A

C2924A or D3636A

C2925A

C2926A

Jumper cable: 0.16 m SCSI cable; wide high-density with

C5172-61606

thumb screws to high-density with thumb screws, m-m

Mounting Kits

Rack mounting kit for mo unting into a standard 19-inch

C5157F

rack

A-4

HP 4215w, 4115w, 7115w, 7215w User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Part Number C5173-90000

Edition 4

September 1998

Printed in United States

Notices

Printing History

In This Book

Typographi cal Conventions

1 Installing the Tape Lib r ary

Installation Overview

St ep 1: Choose a Location

Step 2: Unpack the Library

Required Components

Additional Compon ents Provided

Tape Library Rear Panel

Step 3: Install the Host SCSI Card(s)

Step 4: Mount the Library in a Rack (optional)

Safety Precautions

Tools and Comp onents

Mounting the L ibr ar y

Attach the Mounting Brackets

Attach the Rack Slides to the Rack

Place the Library in the Rack

Step 5: Set the SCSI Interface Mode Switch

Step 6: Connect Library to Host

Routing SCSI and Power Cables on Rack Mounted Libraries

Step 7: Power On the System

Insta l l Backup Sof t w are

Verify Installation With TapeAssure

Moving or Shipping the Library

2 Using Tape Cartridges

Tape Cartridge Overview

Choosing Tape Cartridges

Labeling Tape Cartridges

Labeling Bulk Load Magazines

Drive Cleaning Messages

Write-Protecting Tape Cartridges

Maintaining Tape Cartridges

3 Operating the Library

Overview

Operating the Control Panel

Understanding Display Window Messages

Drive Status

S tat us Indic ator s

Activity Indicators

Control Panel Options

First Level Options

Second Level Options

Control Panel Menu Tree

Entering the Administration Menu Password

Setting a New Administration Menu Password

Setting and Viewing SCSI IDs

Setting SCSI IDs

Interpre ting SCSI Bus Status Indicator LEDs

Viewing Current SCSI Address Settings

Inserting/Removing Cartridges with Software

Keeping Cartridges in the Magazine

Loading Tapes

Removing Tape Cartridges from the Library

Viewing Cartridge Bar Code Labels

Cleaning the Library Tape Drives

Setting Configuration Options

Retrieving Performance Information

Running an Internal Test

Using Online Dr ive Repla ce m ent

Troubleshooting

A Supplies and Customer Supp ort

Overv iew

Supplies and Accessories