Hp 7000 S2 User Manual
HP Scanjet Enterprise 7000 s2
User Guide
Copyright and license
Trademark credits
© 2011 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
ENERGY STAR is a U.S. registered service
mark of the United States Environmental
Protection Agency.
Microsoft and Windows are registered
trademarks of Microsoft Corporation.
Edition 1, 10/2011
Table of contents
1 Product basics ................................................................................................................................................ 1
Product features ................................................................................................................................... 2
Front view ............................................................................................................................................. 3
Front panel ........................................................................................................................................... 4
Back view ............................................................................................................................................. 5
Clean the scan rollers before scanning ................................................................................................ 6
About scan profiles ............................................................................................................................... 8
Scanner software ................................................................................................................................. 9
HP Smart Document Scan Software ................................................................................... 9
HP Scanner Tools Utility .................................................................................................... 10
HP TWAIN ......................................................................................................................... 10
Sleep Mode ........................................................................................................................................ 11
2 Use the scanner ............................................................................................................................................ 13
Load originals ..................................................................................................................................... 14
Document loading tips ....................................................................................................... 14
Load documents ................................................................................................................ 16
Load cards into the document feeder ................................................................................ 18
Scan documents ................................................................................................................................. 19
Tips on scanning ................................................................................................................ 19
Scan from the control panel buttons .................................................................................. 19
Scan from HP Smart Document Scan Software ................................................................ 19
Scan from ISIS- or TWAIN-compliant scanning software .................................................. 20
3 Overview of scanning software features .................................................................................................... 21
Work with scan profiles ...................................................................................................................... 22
View profiles ...................................................................................................................... 23
Create HP Smart Document Scan Software profiles ......................................................... 23
Create scan profiles that use non-HP scanning software .................................................. 24
Import and export HP Smart Document Scan Profiles ...................................................... 24
Scan long or extra-long documents .................................................................................................... 25
iii
Faster scanning with hardware compression ..................................................................................... 26
Filter out color from a document (color dropout) ................................................................................ 27
Automatically detect page size ........................................................................................................... 28
Automatically crop scanned image ..................................................................................................... 29
Automatically detect color .................................................................................................................. 30
Detect misfeeds .................................................................................................................................. 30
4 Care and maintenance .................................................................................................................................. 31
HP Scanner Tools Utility Maintenance tab ......................................................................................... 32
Order maintenance and scanning supplies ........................................................................................ 32
Clean the scanning strips ................................................................................................................... 33
Clean the paper path .......................................................................................................................... 35
Clean the rollers ................................................................................................................................. 36
Replace the rollers ............................................................................................................................. 39
5 Troubleshooting ............................................................................................................................................ 41
Scanner errors .................................................................................................................................... 42
Basic troubleshooting tips .................................................................................................................. 43
Scanner installation troubleshooting .................................................................................................. 44
Check the cables ............................................................................................................... 44
Uninstall and then reinstall the HP Scanjet drivers and tools ............................................ 44
Scanner initialization or hardware problems ...................................................................................... 45
Check the USB connection ................................................................................................ 46
Check that the scanner has power .................................................................................... 47
Reset the scanner .............................................................................................................. 47
The scanner has stopped working correctly ...................................................................... 48
Scanner operation problems .............................................................................................................. 49
Scanner will not turn on ..................................................................................................... 49
Scanner keeps turning off .................................................................................................. 49
The LCD is having display issues or scanner buttons are not working as expected ......... 50
Scanner does not scan right away ..................................................................................... 50
Scanner scans only one side of a two-sided page ............................................................ 50
Scanned pages are missing at the scan destination ......................................................... 50
Scanned image is fuzzy ..................................................................................................... 51
Scanned pages are out of order at the scan destination ................................................... 51
Optimize scanning and task speeds .................................................................................. 51
The scan is completely black or completely white ............................................................. 52
Scanned images are not straight ....................................................................................... 52
Vertical white stripes appear on the printed page .............................................................. 53
Vertical colored stripes appear on the printed page .......................................................... 53
Scan files are too large ...................................................................................................... 53
iv
Scanner buttons are not working correctly ......................................................................................... 54
Scanner paper path problems ............................................................................................................ 55
Paper jamming, skewing, misfeeds, or multiple-page feeds .............................................. 55
Scanning fragile originals ................................................................................................... 55
Paper does not feed from the scanner .............................................................................. 55
Originals are curling up in the scanner output tray. ........................................................... 56
The bottom of the scanned image is cut off ....................................................................... 56
The scanned images have streaks or scratches ............................................................... 56
An item loaded in the scanner jams repeatedly ................................................................. 56
Clear jams from the scanner paper path ........................................................................... 57
6 Product accessibility and support .............................................................................................................. 59
LCD Reader ....................................................................................................................................... 59
Control of the scanner buttons ........................................................................................................... 59
7 Specifications and warranty ........................................................................................................................ 61
Scanner specifications ....................................................................................................................... 62
Document feeder specifications ......................................................................................................... 62
Environmental specifications .............................................................................................................. 63
Regulatory information ....................................................................................................................... 63
Energy information ............................................................................................................................. 63
Disposal of Waste Equipment by Users in Private Households in the European Union .................... 64
Hewlett-Packard limited warranty statement ...................................................................................... 65
Index ................................................................................................................................................................... 67
v
vi
1 Product basics
This User Guide covers what you need to know about using your product.
Product features
●
Front view
●
Front panel
●
Back view
●
Clean the scan rollers before scanning
●
About scan profiles
●
Scanner software
●
Sleep Mode
●
1
Product features
Table 1-1 Features
Resolution 600 pixels per inch (ppi)
Memory 512 MB of DDRII random-access memory (RAM)
Paper-handling ● Document feeder: Holds up to 50 sheets
Connectivity USB 2.0 connection for connecting to a computer
Environmental features ● By default, device enters Sleep Mode after 15 minutes of inactivity
Two-sided scanning: Two-sided documents scan in a single pass
●
Delete blank pages: Deletes blank pages from scanned output (works best with white or
●
light-colored pages)
Ultrasonic double-feed detection: Detects when multiple pages feed through
●
simultaneously
Standard output tray: The output tray is located near the bottom of the unit and can be
●
extended for use
High content of recyclable components and materials
●
●
ENERGY STAR
®
qualified
Scanning
Supports single-sided (simplex) and two-sided (duplex) scans
●
● Support for default and user-defined scan profiles
2 Chapter 1 Product basics
Front view
1 Document output tray
2 Control panel and LCD
3 Power button
4 Document input tray
5 Document feeder latch
Front view 3
Front panel
Use the buttons on the scanner front panel to start a scan and to configure some scanner settings.
Callout Item Name Description
1
2
3
4
5
Tools Opens the HP Scanner Tools Utility where you can
Cancel Cancels a scan in progress
LCD Displays available scan profiles and status and error
Back Returns you to the list of profiles when you are viewing
OK/Select Allows you to scroll the list of scan profiles and view
perform the following tasks:
● Configure the list of profiles on the device front
panel
Create scan profiles that use non-HP scanning
●
software
● Change the device power management settings
View information about device settings, status, and
●
maintenance
messages
profile details
their details
●
Press
● Press OK to view scan profile details or return to
the list of profiles when viewing scan profile details
and to scroll through profiles
6
7
4 Chapter 1 Product basics
Scan Simplex Starts a one-sided scan
Scan Duplex Starts a two-sided scan
Back view
Callout Description
1 Slot for a cable-type security lock
2 USB input
3 Power supply input
Back view 5
Clean the scan rollers before scanning
To optimize paper feeding performance and minimize paper jams, HP recommends that you clean
the scan rollers before using the scanner for the first time.
To clean the rollers, follow these steps:
1. Ensure that the scanner is turned off, and then disconnect the power cable.
2. Open the document feeder hatch.
3. On the rear of the open document feeder hatch, raise the feed roller covers to expose the upper
feed rollers.
6 Chapter 1 Product basics
4. On the front of the open document feeder hatch, squeeze in on the tabs on the roller door
assembly and pull gently forward to expose the upper feed rollers.
5. Using the paper path cleaning cloth that came with your scanner (or a clean, lint-free cloth
moistened with isopropyl alcohol), wipe the feed rollers on both sides of the open hatch.
Wipe the rollers from the top down, rotating the rollers a full 360 degrees to ensure that you wipe
the complete surface.
CAUTION: Wait two minutes for the feed rollers to dry before loading documents into the
document feeder.
6. Close the roller cover doors on the front and rear of the open document feeder hatch.
7. Close the document feeder hatch, and then reconnect power to the product.
8. Press the Power (
) button to turn on the product.
Clean the scan rollers before scanning 7
About scan profiles
If you have scan tasks that you perform frequently, you can use a scan profile to create and save a
set of scan settings. This lets you quickly use the same settings each time you perform a specific
scan task. You can also map a scan profile to a scanner button.
Once a profile is created, you can use the HP Smart Document Scan Software to:
Select a profile and start a scan
●
Edit a profile
●
Delete a profile
●
Create a new profile based on an existing profile
●
TIP: HP Smart Document Scan Software comes with default profiles to get you started.
If you want to use your profiles from the Scan Simplex ( ) and Scan Duplex ( ) buttons, use the
HP Scanner Tools Utility to:
Add profiles to the scanner LCD's profile list
●
Reorder profiles in the scanner LCD's profile list
●
Delete profiles from the scanner LCD's profile list
●
8 Chapter 1 Product basics
Scanner software
The scanner comes with a variety of scanning and document-management programs, including:
HP Smart Document Scan Software
●
HP Scanner Tools Utility
●
HP TWAIN
●
HP Smart Document Scan Software
HP Smart Document Scan Software guides you through the scanning process. To open the software,
double-click the HP Smart Document Scan Software icon on the desktop. For more information, see the HP
Smart Document Scan Software Help.
Main Window
The Main Window is displayed when you open the HP Smart Document Scan software. Use this
window to complete the following tasks:
● Start a scan: Load the original in the document feeder, select a profile, and then click Scan.
The scan will be completed using the settings associated with the selected profile.
Work with profiles: Create and modify profiles to specify the scanner settings and the actions
●
to take on your scanned documents.
Scan Progress Window
The Scan Progress Window opens when you start a scan. Use this window to complete the following
tasks:
View thumbnails of the pages as they are scanned
●
Scan more pages
●
● Rescan pages individually
● Edit pages individually to crop, rotate, and deskew the images
Reorganize or delete pages
●
Complete the scan and process the document
●
For more information, click Help on the HP Smart Document Scan Software menu bar.
Scanner software 9
HP Scanner Tools Utility
Use the HP Scanner Tools Utility to configure the list of scan profiles on the scanner front panel, to
create scan profiles that use non-HP scanning software, to change the scanner's power management
settings, and to find information about scanner settings, status, and maintenance.
To open the utility, do one of the following:
● Double-click the HP Scanner Tools Utility icon on the desktop.
For more information, see the HP Scanner Tools Utility Help.
HP TWAIN
HP TWAIN allows you to scan using TWAIN-compliant scan software from other (non-HP) vendors.
Not all TWAIN-compliant software works in the same way, so consult the software documentation for
details on how to acquire scans.
●
Press the Tools (
Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to 7000 s2, and
●
then click Scanner Tools Utility.
) button on the scanner front panel.
10 Chapter 1 Product basics
Sleep Mode
By default, the scanner will enter Sleep Mode after 15 minutes of inactivity, and will turn off
automatically after two hours of inactivity to conserve power. To change the default sleep and auto-off
settings, complete these steps:
1. Press the Tools (
2. Click the Settings tab, and then select the appropriate sleep mode and auto-off settings.
To specify the period of inactivity after which the scanner goes into Sleep Mode, select 15
●
minutes or 1 hour from the Sleep: Put the scanner to sleep after: drop-down list.
To specify the period of inactivity after which the scanner automatically turns off, select the
●
appropriate value (1 hour, 2 hours, 4 hours, or Never) from the Auto-Off: Turn off the
scanner after: drop-down list.
) button to start the HP Scanner Tools Utility.
Sleep Mode 11
12 Chapter 1 Product basics
2 Use the scanner
The following topics describe how to load and scan originals.
Load originals
●
Scan documents
●
13
Load originals
Document loading tips
●
Load documents
●
Load cards into the document feeder
●
Document loading tips
●
The maximum capacity of the document feeder is 50 sheets of 75 g/m
2
(20 lb) paper. When
using heavier paper, the maximum capacity is decreased.
● The maximum card capacity, for card stock up to 15 points, is approximately 9–10 cards.
Be sure that your documents are within these guidelines:
●
Width: 52 mm to 220 mm (2.1 in to 8.7 in)
Length: 74 mm to 3100 mm (2.9 in to 122 in)
Weight:
Use the Auto detect size setting for page size, or set the page size to match the width and
●
2
41 g/m
to 209 g/m2 (11 lb to 56 lb)
length of the page that you are scanning.
The scanner document feeder can process cards that meet the following specifications:
●
Minimum size: 52 mm x 74 mm (2.1 in x 2.9 in)
Maximum size: 210 mm x 269 mm (8.3 in x 10.6 in)
Minimum weight:
Maximum weight:
253 g/m
326 g/m
2
(12 points or 102 lb)
2
(15 points or 120 lb)
Scanning the following types of documents might result in paper jams or damage to the
●
documents.
14 Chapter 2 Use the scanner
Wrinkled or creased documents Curled documents
Torn documents Documents with paper clips or
staples
Carbon paper Coated paper
Extremely thin, translucent paper Paper with adhesive notes or flags
attached
Photos Overhead transparencies
Papers that are stuck together Paper where the toner has not fully
Smooth out any folds or curls in your documents before placing them into the feeder. If the
●
dried, or with wet substances such as
glue or correction fluid
leading edge of a document is curled or folded, it may cause a paper jam.
When loading paper that is smaller than 74 mm (2.9 in) in one dimension (such as business
●
cards), place the pages with the long side parallel to the paper guides.
To scan fragile documents (such as photos or documents on wrinkled or very lightweight paper),
●
place the document in a clear, heavyweight document sleeve no wider than 220 mm (8.7 in)
before loading them into the document feeder.
TIP: If you do not have an appropriately-sized document sleeve, consider using a sleeve
intended for use in a ring binder. Trim the ring-side edge so the sleeve is no more than 220 mm
(8.7 in) wide.
Make sure that the hatch on the document feeder is securely latched. To properly close the
●
hatch, press until you hear a click.
Adjust the paper guides to the width of the documents. Make sure that the paper guides touch
●
the edges of the original. If there is any clearance between the paper guides and the edges of
the documents, the scanned image might be skewed.
When placing a stack of documents into the feeder, gently set the stack in the document feeder.
●
Do not drop the stack into the feeder and do not tap the top edge of the stack after you have
placed the stack in the document feeder.
Clean the scan rollers if the rollers are visibly dirty or after scanning a document written with or
●
written on with pencil.
Load originals 15
Load documents
1. Extend the document feeder and output tray.
a. Locate the recessed gray document feeder extension at the top of the input tray, and then
press down at the arrow and release to extend the document feeder.
b. Slide out the output tray, and then fold out the output tray extension and paper guides.
2. Adjust the paper guides on the document feeder to the width of the documents. Take care not to
overtighten the guides, which can restrict paper feeding.
When scanning small originals such as checks, it is especially important that the paper guides fit
snugly against the edges of the original yet not restrict paper feeding.
16 Chapter 2 Use the scanner
3. Fan the stack of document pages to ensure that the pages do not stick together. Fan the edge
that will be pointing into the feeder in one direction, and then fan that same edge in the opposite
direction.
4. Align the edges of the documents by tapping the bottom of the stack against the table top.
Rotate the stack 90 degrees and repeat.
5. Gently set the stack in the document feeder. Load the pages face down with the top of the pages
pointing into the feeder.
For best results, do not drop the stack into the feeder and do not tap the top edge of the stack
after you have placed it in the document feeder.
TIP: Avoid feeding a document with a leading edge that has been folded or frayed. When you
begin scanning, select a profile whose page loading selection matches the edge you are feeding
first to ensure that the scan reflects the orientation of the original document.
6. Verify that the paper guides are aligned with the edges of the stack.
Load originals 17
Load cards into the document feeder
To load cards into the document feeder, follow these steps:
1. Place the stack of cards face down with the long dimension parallel to the paper guides.
2. Adjust the paper guides to center the cards, making sure the paper guides touch the edges of
the cards.
18 Chapter 2 Use the scanner
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