HP 7000N User Manual

HP Scanjet 7000n Series

User Guide

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 2, 1/2011

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Table of contents

1 Product basics ................................................................................................................................................ 1

Conventions used in this guide ............................................................................................................ 2

Product features ................................................................................................................................... 3

Product walkaround .............................................................................................................................. 5

Front view ............................................................................................................................ 5

Back view ............................................................................................................................. 6

Serial number and model number location .......................................................................... 6

2 Control panel ................................................................................................................................................... 7

Use the control panel ........................................................................................................................... 8

Control-panel layout ............................................................................................................. 8

Home screen ..................................................................................................................... 10

Buttons on the touch screen .............................................................................................. 11

Control-panel help system ................................................................................................. 11

Navigate the Administration menu ..................................................................................................... 12

Jetdirect menus ................................................................................................................. 12

3 Supported utilities for Windows .................................................................................................................. 17

HP Web Jetadmin .............................................................................................................................. 18

Embedded Web Server ...................................................................................................................... 18

HP Digital Sending Software (HP DSS) ............................................................................................. 18

4 Configure the product .................................................................................................................................. 19

Supported network protocols .............................................................................................................. 20

Configure the product to use the network .......................................................................................... 22

View or change network settings ....................................................................................... 22

Set or change the administrator password ........................................................................ 22

Manually configure IPv4 TCP/IP parameters from the control panel ................................. 23

Manually configure IPv6 TCP/IP parameters from the control panel ................................. 24

Disable network protocols (optional) .................................................................................. 25

Link speed and duplex settings ......................................................................................... 25

iii

Configure e-mail settings .................................................................................................................... 26

Supported protocols ........................................................................................................... 26

Configure e-mail options .................................................................................................... 26

Configure other digital sending settings ............................................................................................. 28

5 Load originals ............................................................................................................................................... 30

Supported document sizes ................................................................................................................. 31

General document loading tips ........................................................................................................... 32

Document loading tips for mixed-size documents .............................................................................. 34

Load documents ................................................................................................................................. 35

6 Scan and send documents .......................................................................................................................... 37

Sign In ................................................................................................................................................ 38

Preview a scan ................................................................................................................................... 39

Use the Image Preview screen .......................................................................................... 39

Send a scanned document to one or more e-mails ............................................................................ 41

Use the address book ........................................................................................................ 41

Create a recipient list ........................................................................................ 41

Use the Personal or Shared Contacts address book ........................................ 41

Add entries to the Personal or Shared Contacts address books ...... 42

Delete entries from the Personal Contacts address book ................ 42

Use the Send E-mail screen .............................................................................................. 42

Send documents ................................................................................................................ 43

Send a document .............................................................................................. 43

Use the auto-complete function ........................................................................ 43

Fax a scanned document ................................................................................................................... 44

Use the Send Fax screen .................................................................................................. 44

Send a fax .......................................................................................................................... 45

Save to a network folder or USB storage device ................................................................................ 46

Send or save a document using Quick Sets ...................................................................................... 47

Scan to a workflow destination ........................................................................................................... 48

7 Manage and maintain the product ............................................................................................................... 49

Use information pages ....................................................................................................................... 50

Embedded Web Server ...................................................................................................................... 51

Open the Embedded Web Server ...................................................................................... 51

Embedded Web Server options ......................................................................................... 51

Use HP Web Jetadmin software ........................................................................................................ 53

Controlling digital-sending security ..................................................................................................... 54

Network authentication ...................................................................................................... 54

Secure e-mail ..................................................................................................................... 54

Restrict software access .................................................................................................... 54

Security features ................................................................................................................................ 55

Secure the Embedded Web Server ................................................................................... 55

Manage temporary job files ............................................................................................... 55

Secure Storage Erase ....................................................................................................... 56

Data affected ..................................................................................................... 56

Secure File Erase .............................................................................................................. 56

Secure Disk Erase ............................................................................................................. 56

HP High-Performance Secure Hard Disks ......................................................................... 57

Manage certificates ............................................................................................................ 57

Load a certificate ............................................................................................... 57

Load a certificate revocation list (CRL) ............................................................. 57

Authentication and authorization ....................................................................................... 57

Test and calibrate the touch screen ................................................................................................... 59

Test the touch screen ........................................................................................................ 59

Calibrate the touch screen ................................................................................................. 59

Install the hardware integration pocket ............................................................................................... 60

Clean the product ............................................................................................................................... 63

Clean the touch screen ...................................................................................................... 63

Clean the product glass ..................................................................................................... 63

Clean the paper path ......................................................................................................... 64

Clean the rollers ................................................................................................................. 64

Order maintenance and scanning supplies ........................................................................................ 68

Replace supplies and parts ................................................................................................................ 69

Replace the rollers ............................................................................................................. 69

Replace the keyboard ........................................................................................................ 69

Replace the Jetdirect card ................................................................................................. 70

Replace the hard drive ....................................................................................................... 72

Upgrade the firmware ........................................................................................................ 75

Upgrade the product firmware ........................................................................... 75

Upgrade the HP Jetdirect Inside firmware ........................................................ 75

8 Solve problems ............................................................................................................................................. 77

Error codes ......................................................................................................................................... 78

Basic troubleshooting tips .................................................................................................................. 79

Restore factory settings ...................................................................................................................... 80

Interpret control-panel status lights .................................................................................................... 81

Control-panel message types ............................................................................................................. 82

Control-panel messages .................................................................................................................... 83

Installation problems .......................................................................................................................... 84

Initialization or hardware problems ..................................................................................................... 85

Check the Ethernet connection .......................................................................................... 85

Check the power connection ............................................................................................. 85

Reset the product .............................................................................................................. 86

The product has stopped working correctly ....................................................................... 86

Operation problems ............................................................................................................................ 87

Product will not turn on ...................................................................................................... 87

Lamp stays on ................................................................................................................... 87

Scan does not start right away .......................................................................................... 87

Only one side of a two-sided page scans .......................................................................... 88

Scanned pages are missing at the scan destination ......................................................... 88

Scanned pages are out of order at the scan destination ................................................... 88

Optimize scanning and task speeds .................................................................................. 88

The scan is completely black or completely white ............................................................. 88

Scanned images are not straight ....................................................................................... 88

Scan files are too large ...................................................................................................... 88

Paper path problems .......................................................................................................................... 90

Paper jamming, skewing, misfeeds, or multiple-page feeds .............................................. 90

Scanning fragile originals ................................................................................................... 90

Paper does not feed correctly ............................................................................................ 90

Originals are curling up in the output tray .......................................................................... 91

The bottom of the scanned image is cut off ....................................................................... 91

The scanned images have streaks or scratches ............................................................... 91

An item loaded in the document feeder jams repeatedly ................................................... 91

Clear jams from the paper path ......................................................................................... 91

Solve e-mail problems ........................................................................................................................ 93

Validate the SMTP gateway address ................................................................................. 93

Validate the LDAP gateway address ................................................................................. 93

Solve network problems ..................................................................................................................... 94

Contact HP Support ........................................................................................................................... 95

Appendix A Supplies and accessories .......................................................................................................... 96

Order parts, accessories, and supplies .............................................................................................. 97

Part numbers ...................................................................................................................................... 98

Accessories ....................................................................................................................... 98

Cables and interfaces ........................................................................................................ 98

Maintenance kits ................................................................................................................ 98

Appendix B Service and support ................................................................................................................... 99

Hewlett-Packard limited warranty statement .................................................................................... 100

OpenSSL .......................................................................................................................................... 101

Customer self-repair warranty service .............................................................................................. 103

Customer support ............................................................................................................................. 104

Appendix C Product specifications ............................................................................................................. 105

Physical specifications ..................................................................................................................... 106

Power consumption .......................................................................................................................... 106

Environmental specifications ............................................................................................................ 106

Certificate of Volatility ....................................................................................................................... 107

Volatile memory ............................................................................................................... 107

Non-volatile memory ........................................................................................................ 107

Hard-disk-drive memory .................................................................................................. 107

Appendix D Regulatory information ............................................................................................................ 108

Regulatory model number ................................................................................................................ 109

Environmental product stewardship program ................................................................................... 110

Protecting the environment .............................................................................................. 110

Power consumption ......................................................................................................... 110

Plastics ............................................................................................................................ 110

Material restrictions .......................................................................................................... 110

Disposal of waste equipment by users in private households in the European Union .... 111

Chemical substances ....................................................................................................... 111

For more information ....................................................................................................... 111

Safety statements ............................................................................................................................. 111

Index ................................................................................................................................................................. 112

vii

viii

1 Product basics

Conventions used in this guide

●

Product features

●

Product walkaround

●

Conventions used in this guide

Throughout this guide, several tips, notes, cautions, and warnings alert you about important information.

TIP: Tips provide helpful hints or shortcuts.

NOTE: Notes provide important information to explain a concept or to complete a task.

CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging

the product.

WARNING! Warnings alert you to specific procedures that you should follow to avoid personal

injury, catastrophic loss of data, or extensive damage to the product.

2 Chapter 1 Product basics

Product features

Table 1-1 Features

Resolution 600 pixels per inch (ppi)

Memory ● 512 MB of random-access memory (RAM).

User interface ● HP Easy Select full color control panel

Paper-handling ● Document feeder: Holds up to 50 sheets of paper.

● Memory Enhancement technology (MEt) automatically compresses data to use RAM

more efficiently.

● Embedded Web Server (EWS) to configure the product and gain access to support

Two-sided scanning: The document feeder has an automatic duplexer for scanning

●

two-sided documents.

Blank page suppression: Suppresses blank pages in scanned output (works best with

●

white or light-colored pages).

● Standard output tray: The output tray is located near the bottom of the product. This

tray can hold up to 50 sheets of paper.

HP Precision Feed technology with multiphase pick process, advanced separation and

●

intelligent picking technologies, mixed-stack handling, and ultrasonic double-feed detection.

Connectivity

Environmental features ● Sleep Delay setting saves energy

Local area network (LAN) connector (RJ-45) for the embedded HP Jetdirect card

●

● One enhanced input/output (EIO) slot, which is occupied by the Jetdirect card

● USB 2.0 connection for FAT-formatted portable storage device

NOTE: USB-connected external hard drives are not supported.

● Optional HP Digital Sending Software (DSS)

● Hardware integration pocket

High content of recyclable components and materials

●

● Instant-on technology

●

Energy Star

compliance

Product features 3

Table 1-1 Features (continued)

Security features ● Secure disk erase

● Secure storage erase

Secure file erase

●

● Authentication

◦ User access code authentication

Windows (Kerberos and NTLM)

◦

LDAP

◦

● Jetdirect card

◦ IPsec

Password protection

◦

◦ SSL

◦ TLS

◦ SNMPv3

◦ 802.1x authentication

IPP over TLS

◦

Scanning and sending

● Secure communication between the product and network servers

● IPsec security (hardware)

Support for HP High-Performance Secure Hard Disk

●

Modes for text, graphics, and mixed text and graphics formats

●

● Embedded OCR

● Job-interrupt feature

Control-panel animations (for example, jam recovery)

●

● Scan and send to e-mail, fax, network folder, and USB device

◦ Address book for e-mail and fax

Send to digital fax (Internet and LAN fax)

◦

● Retrieve contacts from a network directory (LDAP)

● Automatic duplex (two-sided) scanning

4 Chapter 1 Product basics

Product walkaround

Front view

CAUTION: If you need to move the product, always lift the product from the base. Do not lift using

the keyboard.

1 Power button

2 Document feeder latch

3 Hardware integration pocket (HIP) panel

4 USB connector for portable storage device

5 Control panel

Product walkaround 5

Back view

1 Power switch

2 Power connector

3 USB ports

4 Network link speed indicators

5 Ethernet port

6 Covered Ethernet port for service access

7 EIO slot containing a Jetdirect card

Serial number and model number location

Model name Model number

HP Scanjet Enterprise 7000n L2709A

L2708A

6 Chapter 1 Product basics

2 Control panel

Use the control panel

●

Navigate the Administration menu

●

Use the control panel

The control panel has an SVGA touch screen that provides access to all product functions, virtual and physical keyboard, and a keypad with buttons for common tasks. Use the buttons and keyboard to control jobs and the product status. The LEDs indicate overall product status.

TIP: If touch screen touches are yielding unexpected (or no) results, you may need to calibrate the

touch screen. To verify that calibration is necessary, you should first test the touch screen. See

and calibrate the touch screen on page 59.

Control-panel layout

The control panel includes a touch screen graphical display, job-control buttons, a keyboard, and three light-emitting diode (LED) status lights.

Test

1 Keyboard Use the keyboard for entering text and numbers into fields on the touch

2 Touch screen Use the touch screen to access product functions.

Sleep button If the product is inactive for a long period of time, it automatically enters a

Stop button Stops the active job and opens the Job Status screen.

Start button Starts digital sending (e-mail and fax, for example), or continues a job that

Attention LED The Attention LED indicates that the product has a condition that requires

Data LED The Data LED indicates that the product is receiving data.

Ready LED The Ready LED indicates that the product is ready to begin processing

screen.

sleep mode. To place the product into sleep mode or to reactivate the product, press the Sleep button.

has been interrupted.

intervention.

any job.

8 Chapter 2 Control panel

9 Reset button Resets the job settings to factory or user-defined default values.

Touch screen brightnessadjustment control

Use this control to increase or decrease the brightness of the touch screen display.

Use the control panel 9

Home screen

The home screen provides access to the product features, and it indicates the current status of the product.

1 Features Depending on how the product is configured, the features that appear in this area can

2 Product status line The status line provides information about the overall product status. Various buttons appear

3 Help button Touch the Help button to open the embedded help system.

4 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.

5 Sign In/Sign Out Touch this button to sign in or sign out of the product. After you sign out, the product restores

include any of the following items:

● Fax

E-mail

●

● Job Status

● Save to Network Folder

Save to USB

●

● Quick Sets

Workflow

●

● Administration

● Service

in this area, depending on the current status.

all options to the default settings.

6 Network Address

button

7 Date and time The current date and time appear here. You can select the format that the product uses to

10 Chapter 2 Control panel

Touch the Network Address button to find information about the network connection.

show the date and time, for example 12-hour format or 24-hour format.

Buttons on the touch screen

The touch screen provides information about the product status. Various buttons can appear in this area.

Home button. Touch this button to go to the Home screen from any other screen.

Start button. Touch this button to begin the action for the feature that you are using.

NOTE: The name of this button changes for each feature. For example, in the digital fax feature, the

button is named Send Fax.

Error button. This button appears whenever the product has an error that requires attention before it can continue. Touch the Error button to see a message that describes the error. The message also has instructions for solving the problem.

Warning button. This button appears when the product has a problem but can continue functioning. Touch the Warning button to see a message that describes the problem. The message also has instructions for solving the problem.

Help button. Touch this button to open the built-in online Help system.

Control-panel help system

The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button

in the upper-right corner of the screen.

For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu.

For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen.

If the product alerts you of an error or warning, touch the error

or warning button to open a message that describes the problem. The message also contains instructions to help solve the problem.

Use the control panel 11

Navigate the Administration menu

From the Home screen, touch the Administration button to open the menu structure. You might need to scroll to the bottom of the Home screen to see this feature.

The Administration menu has several sub-menus that you can use for some setup tasks. (Use the Embedded Web Server to configure all settings.) Touch the name of a menu to expand the structure. A plus sign (+) next to a menu name means that it contains sub-menus. Continue opening the structure until you reach the option that you want to configure. To return to the previous level, touch the Back button

NOTE: The Back button is not available on all screens.

To exit the Administration menu, touch the Home button in the upper-left corner of the screen.

The product has built-in Help that explains each of the features that are available through the menus. Help is available for many menus on the right-hand side of the touch screen.

The table in this section provides general information about each menu. For information about specific entries in each menu, see the built-in Help.

Table 2-1 Administration menus

Menu item Description

Reports Use this menu to view information pages and reports that are stored internally on the

product.

General Settings Use this menu to set options for setting the time and period of inactivity before the product

Scan/Digital Send Settings Use this menu to set up e-mail, save-to-network-folder, save-to-USB-device, and digital-

Fax Settings Use this menu to set up fax-send options.

Display Settings Use this menu to set up basic display and device behavior settings (keypress sound, display

Network Settings Use this menu to set up I/O timeout options and to access the Jetdirect menu.

enters sleep mode.

send-service options.

language, network address button display, sleep mode and interval, and more).

Jetdirect menus

Administration > Network Settings > Jetdirect Menu

Table 2-2 Jetdirect menus

Menu item Sub-menu item Sub-menu item Values and Description

Information Print Protocols Yes: Use print protocols.

No (default): Do not use print protocols.

Print Sec Report Yes: Print the security report.

No (default): Do not print the security report.

TCP/IP Enable Off: Disable the TCP/IP protocol.

On (default): Enable the TCP/IP protocol.

12 Chapter 2 Control panel

Table 2-2 Jetdirect menus (continued)

Menu item Sub-menu item Sub-menu item Values and Description

Host Name An alphanumeric string, up to 32 characters, used to

IPV4 Settings Config Method Specifies the method that TCP/IPv4 parameters will

Default IP Specify the IP address to default to when the

identify the product. This name is listed on the HP Jetdirect configuration page. The default host name is NPIxxxxxx, where xxxxxx is the last six digits of the LAN hardware (MAC) address.

be configured on the HP Jetdirect server.

Bootp: Use BOOTP (Bootstrap Protocol) for

automatic configuration from a BOOTP server.

DHCP: Use DHCP (Dynamic Host Configuration

Protocol) for automatic configuration from a DHCPv4 server. If selected and a DHCP lease exists, DHCP

Release and DHCP Renew menus are available to

set DHCP lease options.

Auto IP: Use automatic link-local IPv4 addressing. An

address in the form 169.254.x.x is assigned automatically.

Manual: Use the Manual Settings menu to configure

TCP/IPv4 parameters.

Jetdirect server is unable to obtain an IP address from the network during a forced TCP/IP reconfiguration (for example, when manually configured to use BOOTP or DHCP).

Auto IP: A link-local IP address 169.254.x.x is set.

Legacy: The address 192.0.0.192 is set, consistent

with older HP Jetdirect products.

DHCP Release This menu appears if the Config Method item was set

DHCP Renew This menu appears if the Config Method item was set

to the DHCP value and a DHCP lease for the Jetdirect server exists.

No (default): The current DHCP lease is saved.

Yes: The current DHCP lease and the leased IP

address are released.

to the DHCP value and a DHCP lease for the Jetdirect server exists.

No (default): The Jetdirect server does not request to

renew the DHCP lease.

Yes: The Jetdirect server requests to renew the

current DHCP lease.

Navigate the Administration menu 13

Table 2-2 Jetdirect menus (continued)

Menu item Sub-menu item Sub-menu item Values and Description

Manual Settings (Available only if the Config Method item is set to the

Primary DNS Specify the IP address (n.n.n.n) of a Primary DNS

Secondary DNS Specify the IP address (n.n.n.n) of a Secondary

IPV6 Settings Enable Use this item to enable or disable IPv6 operation on

Manual value) Configure parameters directly from the

control panel:

IP Address: The unique IP address of the product

(n.n.n.n), where n is a value from 0 to 255.

Subnet Mask: The subnet mask for the product

(m.m.m.m), where m is a value from 0 to 255.

Syslog Server: The IP address of the syslog server

used to receive and log syslog messages.

Default Gateway: The IP address of the gateway or

router used for communications with other networks.

Idle Timeout: The time period, in seconds, after which

an idle TCP data connection is closed (default is 270 seconds, 0 disables the timeout).

Server.

Domain Name System (DNS) Server.

the server.

Off: IPv6 is disabled.

On (default): IPv6 is enabled.

Address Type the server address, a 32 hexadecimal digit IPv6

DHCPV6 Policy Router Specified: The stateful auto-configuration

Primary DNS Use this item to specify an IPv6 address for a primary

Secondary DNS Use this item to specify an IPv6 address for a

node address that uses the colon hexadecimal syntax.

method to be used by the Jetdirect server is determined by a router. The router specifies whether the Jetdirect server obtains its address, its configuration information, or both from a DHCPv6 server.

Router Unavailable (default): If a router is not

available, the Jetdirect server should attempt to obtain its stateful configuration from a DHCPv6 server.

Always: Whether or not a router is available, the

Jetdirect server always attempts to obtain its stateful configuration from a DHCPv6 server.

DNS server that the Jetdirect server should use.

secondary DNS server that the Jetdirect server should use.

14 Chapter 2 Control panel

Table 2-2 Jetdirect menus (continued)

Menu item Sub-menu item Sub-menu item Values and Description

Manual Use this item to manually set IPv6 addresses on the

Proxy Server Specifies the proxy server to be used by embedded

Proxy Port Type the port number used by the proxy server for

server.

Enable: Select this item and choose the On setting to

enable manual configuration, or the Off setting to disable manual configuration.

Address: Use this item to type a 32 hexadecimal digit

IPv6 node address that uses the colon hexadecimal syntax.

applications in the product. A proxy server is typically used by network clients for Internet access. It caches Web pages, and provides a degree of Internet security, for those clients.

To specify a proxy server, enter its IPv4 address or fully-qualified domain name. The name can be up to 255 octets.

For some networks, you may need to contact your Independent Service Provider (ISP) for the proxy server address.

client support. The port number identifies the port reserved for proxy activity on your network, and can be a value from 0 to 65535.

Idle Timeout Idle Timeout: The time period, in seconds, after which

an idle TCP data connection is closed (default is 270 seconds, 0 disables the timeout).

IPX/SPX Enable Not applicable for HP Scanjet Enterprise 7000n

AppleTalk Enable Not applicable for HP Scanjet Enterprise 7000n

DLC/LLC Enable Not applicable for HP Scanjet Enterprise 7000n

Security Secure Web For configuration management, specify whether the

IPSec Specify the IPSec status on the Jetdirect server.

Embedded Web Server will accept communications using HTTPS (Secure HTTP) only, or both HTTP and HTTPS.

HTTPS Required: For secure, encrypted

communications, only HTTPS access is accepted. The Jetdirect server will appear as a secure site.

HTTPS Optional (default): Access using either HTTP

or HTTPS is permitted.

Keep: IPSec or firewall status remains the same as

currently configured.

Disable: IPSec or firewall operation on the Jetdirect

server is disabled.

Navigate the Administration menu 15

Table 2-2 Jetdirect menus (continued)

Menu item Sub-menu item Sub-menu item Values and Description

802.1X Reset 802.1X settings to factory defaults.

No (default): Retain current 802.1X settings.

Yes: Reset 802.1X settings to factory defaults.

Enable Wipe Most configuration settings are erased during a cold

Reset Security Specify whether the current security settings on the

Link Speed The link speed and communication mode of the

reset. However, you can indicate whether to also erase stored digital certificates.

Yes: Erase all stored digital certificates during a cold

reset.

No (default): Do not erase stored digital certificates

during a cold reset.

Jetdirect server will be saved or reset to factory defaults.

No (default): The current security settings are

maintained.

Yes: Security settings are reset to factory defaults.

Jetdirect server must match the network. The available settings depend on the product and installed Jetdirect server. Select one of the following link configuration settings:

CAUTION: If you change the link setting, network

communications with the Jetdirect server and network product might be lost.

Auto (default): The Jetdirect server uses auto-

negotiation to configure itself with the highest link speed and communication mode allowed. If autonegotiation fails, either the 100TX Half value or the

10T Half value is set depending on the detected link

speed of the hub/switch port. (A 1000T half-duplex selection is not supported.)

16 Chapter 2 Control panel

10T Half: 10 Mbps, half-duplex operation.

10T Full: 10 Mbps, full-duplex operation.

100TX Half: 100 Mbps, half-duplex operation.

100TX Full: 100 Mbps, full-duplex operation.

100TX Auto: Limits auto-negotiation to a maximum

link speed of 100 Mbps.

1000T Full: 1000 Mbps, full-duplex operation.

3 Supported utilities for Windows

HP Web Jetadmin

●

Embedded Web Server

●

HP Digital Sending Software (HP DSS)

●

HP Web Jetadmin

HP Web Jetadmin is a simple print and imaging peripheral management software tool that helps optimize product use, control color costs, secure products, and streamline supplies management by enabling remote configuration, proactive monitoring, security troubleshooting, and reporting of printing and imaging products.

To download a current version of HP Web Jetadmin and for the latest list of supported host systems,

www.hp.com/go/webjetadmin.

visit

When installed on a host server, a Windows client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer) by navigating to the HP Web Jetadmin host.

Embedded Web Server

The product is equipped with an Embedded Web Server, which provides access to information about product and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer or Mozilla Firefox.

The Embedded Web Server resides on the product. It is not loaded on a network server.

The Embedded Web Server provides an interface to the product that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the Embedded Web Server, type the IP address for the product in the address line of the browser. (To find the IP address, touch the Network Address button on the Home screen.)

HP Digital Sending Software (HP DSS)

You can install the optional HP Digital Sending Software. This software runs as a service on a network server and allows multiple products to send jobs through the server. It is not necessary to install any software or drivers on individual user's computers. For information about compatible versions of HP DSS and to purchase the software, see

www.hp.com/go/dss.

18 Chapter 3 Supported utilities for Windows

4 Configure the product

You might need to configure certain network parameters on the product. You can configure these parameters from the Embedded Web Server or (for most networks) the HP Web Jetadmin software.

Supported network protocols

●

Configure the product to use the network

●

Configure e-mail settings

●

Configure other digital sending settings

●

Supported network protocols

The product supports the TCP/IP network protocol, the most widely used and accepted networking protocol. Many networking services utilize this protocol. The following tables list the supported networking services and protocols.

Table 4-1 Network device discovery

Service name Description

SLP (Service Location Protocol) Device-discovery protocol, used to help find and configure

network devices. Used primarily by Microsoft-based programs.

Table 4-2 Messaging and management

Service name Description

HTTP (Hyper Text Transfer Protocol) Allows Web browsers to communicate with the Embedded

EWS (Embedded Web Server) Allows you to manage the product through a Web browser.

SNMP (Simple Network Management Protocol) Used by network applications for product management.

LLMNR (Link Local Multicast Name Resolution) Specifies if the product responds to LLMNR requests over

TFTP Configuration Allows you to use TFTP to download a configuration file

Web Server.

SNMP v1, SNMP v3, and standard MIB-II (Management Information Base) objects are supported.

IPv4 and IPv6.

containing additional configuration parameters, such as SNMP or non-default settings, for an HP Jetdirect card.

Table 4-3 IP addressing

Service name Description

DHCP (Dynamic Host Configuration Protocol) For automatic IPv4 and IPv6 address assignment. The

BOOTP (Bootstrap Protocol) For automatic IP address assignment. The BOOTP server

Auto IP For automatic IP address assignment. If neither a DHCP

Manual For manual IP address assignment. Requires the

20 Chapter 4 Configure the product

DHCP server provides the product with an IP address. Generally, no user intervention is required for the product to obtain an IP address from a DHCP server.

provides the product with an IP address. Requires the administrator to input a product's MAC hardware address on the BOOTP server for the product to obtain an IP address from that server.

server nor a BOOTP server is present, the product uses this service to generate a unique IP address.

administrator to manually assign a static IP address.

Table 4-4 Security features

Service name Description

IPsec/Firewall Provides network-layer security on IPv4 and IPv6 networks.

A firewall provides simple control of IP traffic. IPsec provides additional protection through authentication and encryption protocols.

SNMP v3 Employs a user-based security model for SNMP v3, which

Access control list (ACL) Specifies the individual host systems, or networks of host

SSL/TLS Allows you to transmit private documents via the Internet and

IPsec batch configuration Provides network-layer security through the simple control of

provides user authentication and data privacy through encryption.

systems, that are allowed to access the server and the attached network product.

guarantee privacy and data integrity between the client and server applications.

IP traffic to and from the product. This protocol provides the benefits of encryption and authentication and allows for multiple configurations.

Supported network protocols 21

Configure the product to use the network

View or change network settings

You can use the Embedded Web Server to view or change IP configuration settings.

1. Touch the Network Address button on the Home screen to locate the IP address.

If you are using IPv4, the IP address contains only digits. It has this format:

●

xxx.xxx.xxx.xxx

If you are using IPv6, the IP address is a hexadecimal combination of characters and digits.

●

It has a format similar to this:

xxxx::xxxx:xxxx:xxxx:xxxx

2. Type the IP address into the address line of a Web browser to open the Embedded Web Server.

3. Click the Networking tab to obtain network information. You can change settings as needed.

Set or change the administrator password

Use the Embedded Web Server to set an administrator password or change an existing password. When set, you must enter this password before you can access and change configuration settings.

1. Open the Embedded Web Server and click the Networking tab.

2. In the left-side pane, click the Authorization option.

NOTE: If a password has previously been set, you are prompted to type the password. Type

the password, and then click the Apply button.

3. Type the new password in the Password box and in the Confirm Password box.

4. At the bottom of the window, click the Apply button to save the password.

NOTE: You can also set a local administrator password from the General Security option on the

Security tab. When set, you must enter this password to change settings within the Embedded Web

Server.

22 Chapter 4 Configure the product

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