HP (Hewlett-Packard) 7000 User Manual

OFFICEJET 7000

User Guide

E809

HP Officejet 7000 (E809) Wide Format printer

User Guide

Edition 1, 6/2009

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Windows and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

ENERGY STAR is a registered mark owned by the U.S. government.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the documentation that comes with the device.

2. Observe all warnings and instructions marked on the product.

3. Unplug this product from wall outlets before cleaning.

4. Do not install or use this product near water, or when you are wet.

5. Install the product securely on a stable surface.

6. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

7. If the product does not operate normally, see troubleshoot.

8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

9. Use only the external power adaptor/ battery provided with the device.

Maintain and

1 Get started

Find other resources for the product .........................................................................................6

Find the device model number...................................................................................................7

Accessibility................................................................................................................................7

Understand the device parts.......................................................................................................8

Front view.............................................................................................................................8

Control panel........................................................................................................................9

Back view............................................................................................................................10

Connection information.............................................................................................................10

Turn off the device....................................................................................................................10

Eco-Tips....................................................................................................................................11

2 Use the device

Select print media.....................................................................................................................12

Recommended papers for printing.....................................................................................12

Recommended papers for photo printing...........................................................................14

Tips for selecting and using print media.............................................................................14

Understand specifications for supported media.................................................................15

Understand supported sizes.........................................................................................16

Understand supported media types and weights.........................................................17

Set minimum margins.........................................................................................................18

Load media...............................................................................................................................19

Change print settings................................................................................................................20

To change settings from an application for current jobs (Windows)...................................20

To change default settings for all future jobs (Windows)....................................................21

To change settings (Mac OS X).........................................................................................21

Print on special and custom-sized media.................................................................................21

Print borderless.........................................................................................................................22

To print a borderless document (Windows)........................................................................22

To print a borderless document (Mac OS X)......................................................................23

Print a Web page (Windows only)............................................................................................23

Cancel a print job......................................................................................................................24

3 Configure and manage

Manage the device...................................................................................................................25

Monitor the device..............................................................................................................26

Administer the device.........................................................................................................26

Use device management tools.................................................................................................27

Embedded Web server.......................................................................................................27

To open the embedded Web server.............................................................................28

Embedded Web server pages......................................................................................29

Toolbox (Windows).............................................................................................................29

Open the Toolbox.........................................................................................................30

Toolbox tabs ................................................................................................................30

Network Toolbox...........................................................................................................31

Use the HP Solution Center (Windows).............................................................................31

HP Utility (Mac OS X).........................................................................................................31

Open the HP Utility.......................................................................................................32

HP Utility.......................................................................................................................32

Understand the printer status page..........................................................................................32

Understand the network configuration status report.................................................................34

Configure the device (Windows)...............................................................................................35

Direct connection................................................................................................................35

To install the software before connecting the device (recommended).........................35

To connect the device before installing the software....................................................35

To share the device on a locally shared network.........................................................36

Network connection............................................................................................................37

Install the device on a network.....................................................................................37

Install the device software on client computers............................................................37

Install the printer driver using Add Printer....................................................................38

Configure the device (Mac OS X).............................................................................................38

To install the software for network or direct connection.....................................................38

To share the device on a locally shared network...............................................................39

Configure your firewall to work with HP devices (Windows only).............................................39

Advanced firewall information...................................................................................................40

Uninstall and reinstall the software...........................................................................................41

4 Maintain and troubleshoot

Work with ink cartridges............................................................................................................44

Information on ink cartridges and the printhead.................................................................44

Check the estimated ink levels...........................................................................................45

Replace the ink cartridges..................................................................................................46

Usage information collection..............................................................................................48

Print and evaluate a print quality report....................................................................................49

To print a print quality report...............................................................................................49

To evaluate the Print Quality Diagnostic Page...................................................................50

Ink Levels......................................................................................................................50

Good color bars............................................................................................................51

Ragged, irregularly streaked, or faded bars.................................................................51

Regular white streaks in the bars.................................................................................53

Bar colors are not uniform............................................................................................53

Large Black Font Text...................................................................................................54

Alignment Patterns.......................................................................................................54

If you see no defects....................................................................................................55

Troubleshooting tips and resources.........................................................................................55

Contents

Solve printing problems............................................................................................................56

The device shuts down unexpectedly.................................................................................56

Device takes a long time to print........................................................................................56

Blank or partial page printed...............................................................................................57

Something on the page is missing or incorrect...................................................................57

Placement of the text or graphics is wrong.........................................................................58

Print troubleshooting.................................................................................................................58

Envelopes print incorrectly.................................................................................................59

The product is not responding............................................................................................59

The product prints meaningless characters........................................................................62

Nothing happens when I try to print....................................................................................63

The margins are not printing as expected..........................................................................66

Text or graphics are cut off at the edge of the page...........................................................67

A blank page came out while printing.................................................................................68

Print quality troubleshooting.....................................................................................................69

Wrong, inaccurate, or bleeding colors................................................................................70

Ink is not filling the text or graphics completely..................................................................73

The printout has a horizontal band of distortion near the bottom of a borderless

print.....................................................................................................................................75

Printouts have horizontal streaks or lines...........................................................................76

Printouts are faded or have dull colors...............................................................................78

Printouts seem blurry or fuzzy............................................................................................79

Printouts are slanted or skewed.........................................................................................81

Ink streaks on the back of the paper..................................................................................82

Paper is not picked up from the input tray..........................................................................82

Poor black text....................................................................................................................84

The product prints slowly....................................................................................................86

Advanced printhead maintenance......................................................................................86

Clean the printhead......................................................................................................87

Align the printhead........................................................................................................88

Solve paper-feed problems......................................................................................................89

Solve device management problems.......................................................................................90

Embedded Web server cannot be opened.........................................................................90

Solve network problems...........................................................................................................91

Troubleshoot installation issues...............................................................................................92

Hardware installation suggestions......................................................................................92

Software installation suggestions.......................................................................................94

Solve network problems.....................................................................................................94

Clear jams.................................................................................................................................95

Clear a jam in the device....................................................................................................96

Tips for avoiding jams.........................................................................................................96

Errors (Windows)......................................................................................................................97

Printhead Problem..............................................................................................................97

Solution 1: Turn the printer off and on..........................................................................97

Solution 2: Replace the printhead................................................................................97

Device Disconnected..........................................................................................................98

Ink Alert...............................................................................................................................98

HP recommends you have a replacement available for when print quality becomes

no longer acceptable....................................................................................................98

The amount of ink in the following cartridge may be low enough to cause poor print

quality and cartridge changes may be required soon. HP recommends you have

replacement cartridges available to install when print quality is no longer

acceptable....................................................................................................................98

Ink Service Capacity Warning.......................................................................................99

Ink system failure..........................................................................................................99

Cartridge Problem...............................................................................................................99

The following cartridge appears to be missing or damaged.........................................99

Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots................99

Cartridge Problem.............................................................................................................100

Paper Mismatch................................................................................................................100

The cartridge cradle cannot move....................................................................................100

Paper Jam........................................................................................................................100

The printer is out of paper................................................................................................100

Incompatible Cartridge(s).................................................................................................100

The following cartridge is not intended for use in this printer.....................................101

The following cartridges are not intended for use in this printer as it is currently

configured...................................................................................................................101

Printer Offline....................................................................................................................101

Printer Paused..................................................................................................................101

Document failed to print....................................................................................................101

Ink Service Capacity Warning..........................................................................................102

Previously used genuine HP cartridge.............................................................................102

General printer error.........................................................................................................102

5 Control-panel lights reference

Interpreting control-panel lights..............................................................................................103

A HP supplies

Order printing supplies online.................................................................................................109

Supplies..................................................................................................................................109

Ink cartridges....................................................................................................................109

HP media..........................................................................................................................110

B Support and warranty

Obtain electronic support........................................................................................................111

Contents

Obtain HP telephone support.................................................................................................112

Before you call..................................................................................................................112

Support process...............................................................................................................112

HP support by phone........................................................................................................113

Phone support period.................................................................................................113

Telephone support numbers.......................................................................................114

Placing a call...............................................................................................................115

After the phone support period...................................................................................115

Additional warranty options..............................................................................................115

HP Korea customer support.............................................................................................115

Hewlett-Packard limited warranty statement..........................................................................116

Ink cartridge warranty information..........................................................................................117

Prepare the device for shipment.............................................................................................117

C Device specifications

Physical specifications............................................................................................................118

Product features and capacities.............................................................................................118

Processor and memory specifications....................................................................................118

System requirements..............................................................................................................119

Network protocol specifications..............................................................................................119

Embedded Web server specifications....................................................................................120

Print resolution........................................................................................................................120

Environmental specifications..................................................................................................120

Electrical specifications..........................................................................................................120

Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)................120

D Regulatory information

FCC statement........................................................................................................................122

Notice to users in Korea.........................................................................................................123

VCCI (Class B) compliance statement for users in Japan......................................................123

Notice to users in Japan about the power cord......................................................................123

Toxic and hazardous substance table....................................................................................123

LED indicator statement.........................................................................................................124

Regulatory model number......................................................................................................124

Declaration of conformity........................................................................................................125

Environmental product stewardship program.........................................................................126

Paper use.........................................................................................................................126

Plastics.............................................................................................................................126

Material safety data sheets...............................................................................................126

Recycling program............................................................................................................126

HP inkjet supplies recycling program...............................................................................126

Disposal of waste equipment by users in private households in the European

Union................................................................................................................................127

Power consumption..........................................................................................................127

Third-party licenses................................................................................................................129

Index............................................................................................................................................134

1 Get started

This guide provides details about how to use the device and to resolve problems.

Find other resources for the product

• Find the device model number

• Accessibility

• Understand the device parts

• Connection information

• Turn off the device

• Eco-Tips

•

Find other resources for the product

You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources:

Resource Description Location

Readme file and release notes

Device management tools (network connection)

Toolbox (Microsoft Windows®)

HP Utility (Mac OS X) Contains tools to configure

Control panel Provides status, error, and

Logs and reports Provides information about

Provide late-breaking information and troubleshooting tips.

Allows you to view status information, change settings, and manage the device.

For more information, see Embedded Web server.

Provides information about printhead health and access to maintenance services.

For more information, see Toolbox (Windows).

print settings, calibrate the device, clean the printhead, print the configuration page, and find support information from the Web site.

For more information, see Utility (Mac OS X).

warning information about operations.

events that have occurred.

Included on the installation CD.

Available from a connected computer.

Typically installed with the device software.

For more information, see Control panel.

For more information, see Monitor the device.

6 Get started

(continued)

Resource Description Location

Printer status report

Print quality diagnostic page Diagnoses issues affecting

HP Web sites Provide the latest printer

HP telephone support Lists information to contact

HP Solution Center (Windows) Allows you to change device

Device information:

•

Product name

◦

Model number

◦

Serial number

◦

Firmware version

◦

number

Number of pages printed

•

from the tray and accessories

Printing supply status

•

print quality and helps you decide whether to run any maintenance services to improve the print quality of your printouts.

software, and product and support information.

HP.

settings, order supplies, start, and access the onscreen Help. Depending on the devices you have installed, the HP Solution Center provides additional features, such as access to the HP photo and imaging software. For more information, see Use the HP Solution Center (Windows).

For more information, see Understand the printer status page.

For more information, see Print and evaluate a print quality report.

www.hp.com/support

www.hp.com

For more information, see Obtain HP telephone support.

Typically installed with the device software.

Find the device model number

In addition to the model name that appears on the front of the device, this device has a specific model number. You can use this number to help determine which supplies are available for your product, as well as when obtaining support.

The model number is printed on a label located inside the device, near the ink cartridges area.

Accessibility

The device provides a number of features that make it accessible for people with disabilities.

Visual

Accessibility 7

Chapter 1

The device software is accessible for users with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the control panel have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the device software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at

For accessibility information for Mac OS X, visit the Apple Web site at accessibility.

Understand the device parts

• Front view Control panel

• Back view

•

www.hp.com/accessibility.

www.apple.com/

Front view

8 Get started

1 Control panel

2 Output tray

3 Input tray

4 Width guides

5 Top cover

6 Ink cartridges

7 Printhead latch

8 Printhead

Control panel

For more information about interpreting control-panel lights, see Control-panel lights reference.

1 Power button and light

2 Resume button and light

3 Cancel button

4 Network button and light

5 Ink cartridge lights

Understand the device parts 9

Chapter 1

Back view

1 Rear universal serial bus (USB) port

2 Ethernet network port

3 Power input

4 Rear access panel

Connection information

Description Recommended number

USB connection One computer connected

Ethernet (wired) connection

Printer sharing Up to five computers.

of connected computers for best performance

with a USB cable to the rear USB 2.0 high-speed port on the device.

Up to five computers connected to the device using a hub or router.

The host computer must be turned on at all times, or the other computers cannot print to the device.

Turn off the device

Turn off the HP product by pressing the Power button located on the product. Wait until the Power light turns off before unplugging the power cord or turning off a power source.

Supported software features

All features are supported.

All features resident on the host computer are supported. Only print is supported from the other computers.

Setup instructions

See Configure the device (Windows) or Configure the device (Mac OS X).

Follow the instructions in To share the device on a locally shared network in this guide for further instructions.

Follow the instructions in To share the device on a locally shared network.

10 Get started

If you improperly turn off the HP product, the print carriage might not return to the correct position, which might cause problems with the printhead and print quality issues.

Eco-Tips

HP is committed to helping customers reduce their environmental footprint. HP has provided the Eco-Tips below to help you focus on ways to assess and reduce the impact of your printing choices. In addition to specific features in this product, please visit the HP Eco Solutions Web site for more information on HP's environmental initiatives.

www.hp.com/hpinfo/globalcitizenship/environment/

• Smart Web printing: The HP Smart Web Printing interface includes a Clip Book and

• Energy savings information: To determine the ENERGY STAR® qualification

• Recycled materials: For more information regarding recycling of HP products,

Edit Clips window where you can store, organize, or print clips you have gathered from the Web. For more information, see

status for this product, see

please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/

Power consumption.

Print a Web page (Windows only).

Eco-Tips 11

2 Use the device

This section contains the following topics:

Select print media

• Load media

• Change print settings

• Print on special and custom-sized media

• Print borderless

• Print a Web page (Windows only)

• Cancel a print job

•

Select print media

The device is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at

HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks & dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

www.hp.com for more information about HP media.

This section contains the following topics:

•

Recommended papers for printing Recommended papers for photo printing

• Tips for selecting and using print media

• Understand specifications for supported media

• Set minimum margins

•

Recommended papers for printing

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

HP Brochure Paper

HP Superior Inkjet Paper

HP Bright White Inkjet Paper

12 Use the device

These papers are glossy-coated or matte-coated on both sides for twosided use. They are the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.

HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no show-

(continued)

through, which makes it ideal for newsletters, reports, and flyers. It features ColorLok Technology for less smearing, bolder blacks and vivid colors.

HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces

HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for

HP Office Recycled Paper

HP Premium Presentation Paper

HP Professional Paper

HP Premium Inkjet Transparency Film

HP Advanced Photo Paper

HP Everyday Photo Paper

HP Iron-On Transfers HP Iron-on Transfers (for color fabrics or for light or white fabrics) are

documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It is acidfree for longer lasting documents.

copies, drafts, memos and other everyday documents. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It is acid-free for longer lasting documents

HP Office Recycled Paper is a high-quality multifunction paper made with 30% recycled fiber. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It is acid-free for longer lasting documents.

These papers are heavy two-sided matte papers perfect for presentation, proposals, reports and newsletters. They are heavyweight for an impressive look and feel.

HP Premium Inkjet Transparency Film makes your color presentations vivid and even more impressive. This film is easy to use and handle and dries quickly without smudging.

This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes – glossy or soft gloss (satin matte). It is acid-free for longer lasting documents.

Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11 inch, A4, 10 x 15 cm,(4 x 6 inch). It is acid-free for longer lasting documents.

the ideal solution for creating custom T-shirts from your digital photos.

To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.

NOTE: At this time, some portions of the HP Web site are available in English only.

HP Photo Value Packs:

HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable professional photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.

Select print media 13

Chapter 2

Recommended papers for photo printing

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

HP Advanced Photo Paper

HP Everyday Photo Paper

8.5 x 11 inch, A4, 10 x 15 cm. (4 x 6 inch). It is acid-free for longer lasting documents.

HP Photo Value Packs:

To order HP papers and other supplies, go to choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.

www.hp.com/buy/supplies. If prompted,

NOTE: At this time, some portions of the HP Web site are available in English only.

Tips for selecting and using print media

• Always use media that conforms to the device specifications. For more information, see

Understand specifications for supported media.

• Load only one type of media at a time into a tray. If you place a special media on top of a plain media, you may end up with a paper jam or an incorrect print.

• Load media print-side down, aligned against the back of the tray. Align the media to the right side of the input tray and adjust the paper-width guide. For more information, see

Load media.

• Do not overload the trays. For more information, see supported media. HP recommends loading special media no higher than 3/4 full.

• To prevent jams, poor print quality, and other printing problems, avoid the following media:

◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with cutouts or perforations

14 Use the device

Understand specifications for

◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that is too lightweight or stretches easily

Cards and envelopes

• Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.

• Use tightly constructed envelopes, and make sure the folds are sharply creased.

• Load envelopes aligned according to the graphic.

Photo media

•Use the Best mode to print photographs. Note that in this mode, printing takes longer and more memory is required from your computer.

• Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.

Transparencies

• Insert transparencies with the rough side down and the adhesive strip pointing towards the back of the device.

• Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.

Custom-sized media

• Use only custom-sized media that is supported by the device.

• If your application supports custom-sized media, set the media size in the application before printing the document. If not, set the size in the printer driver. You might need to reformat existing documents to print them correctly on custom-sized media.

Understand specifications for supported media

Use the Understand supported sizes and Understand supported media types and weights tables to determine the correct media to use with your device and determine the features that will work with your media.

Always use the correct media-type setting in the printer driver, and configure the trays for the correct media type. HP recommends testing any paper before buying it in large quantities.

•

Understand supported sizes Understand supported media types and weights

•

Select print media 15

Chapter 2

Understand supported sizes

Media size

Standard media sizes

U.S. Letter* (216 x 279 mm; 8.5 x 11 inches)

U.S. Legal (216 x 356 mm; 8.5 x 14 inches)

A4* (210 x 297 mm; 8.3 x 11.7 inches)

U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches)

B5* (JIS) (182 x 257 mm; 7.17 x 10.12 inches)

B5 (ISO) (176 x 250 mm; 6.9 x 9.8 inches)

A5* (148 x 210 mm; 5.8 x 8.3 inches)

A6* (105 x 148 mm; 4.13 x 5.83 inches)

HV*(101 x 180 mm; 4.0 x 7.1 inches)

13 x 18 cm* (5 x 7 inches)

B size

11 x 14 inches*

12 x 12 inches*

B4 (JIS) (257 x 364 mm)

Tabloid* (11 x 17 inches)

Super B* (13 x 19 inches)

A3* (297 x 420 mm; 11.69 x 16.54 inches)

A3+* (330 x 483 mm; 12.99 x 18.98 inches)

Envelopes

U.S. #10 Envelope (105 x 241 mm; 4.12 x 9.5 inches)

C6 Envelope (114 x 162 mm; 4.5 x 6.4 inches)

Japanese Envelope Chou #3 (120 x 235 mm; 4.7 x 9.3 inches)

Japanese Envelope Chou #4 (90 x 205 mm; 3.5 x 8.1 inches)

Kakou Envelope #2 (240 x 332 mm; 9.45 x 13.07 inches)

Monarch Envelope (3.88 x 7.5 inches)

Card Envelope (111 x 162 mm; 4.4 x 6 inches)

No. 6 3/4 Envelope (91 x 165 mm; 3.6 x 6.5 inches)

Cards

Index card (76.2 x 127 mm; 3 x 5 inches)

Index card (102 x 152 mm; 4 x 6 inches)

16 Use the device

(continued)

Media size

Index card (127 x 203 mm; 5 x 8 inches)

A6 card* (105 x 148.5 mm; 4.13 x 5.83 inches)

Hagaki+* (100 x 148 mm; 3.9 x 5.8 inches)

Photo media

4 x 6* (102 x 152 mm; 4 x 6 inches)

5 x 7* (13 x 18 cm; 5 x 7 inches)

8 x 10* (8 x 10 inches)

10 x 15 tab * (10 x 15 cm)

Photo L (89 x 127 mm; 3.5 x 5 inches)

2L (178 x 127 mm; 7.0 x 5.0 inches)

B5* (182 x 257 mm; 7.2 x 10.1 inches)

4 x 6 tab* (102 x 152 mm; 4 x 6 inches)

4 x 8 tab* (10 x 20 cm)

Cabinet size*(120 x 165 mm; 4.7 x 6.5 inches)

Ofuku hagaki+ (200 x 148 mm; 7.9 x 5.8 inches)

Other media

Custom-sized media between 76.2 to 330.2 mm wide and 101 to 1117 mm long (3 to 13 inches wide and 4 to 43.9 inches long)

* Borderless printing supported.

+ The device is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post.

Understand supported media types and weights

Tray Type Weight Capacity

Input tray Paper 60 to 105 g/m

(16 to 28 lb bond)

Transparencies Up to 55 sheets

Photo media 280 g/m

(75 lb bond)

Labels Up to 100 sheets

Up to 150 sheets of plain paper

(15 mm or 0.59 inch stacked)

Up to 40 sheets

(12 mm or 0.47 inch stacked)

Select print media 17

Chapter 2

(continued)

Tray Type Weight Capacity

Output tray All supported media Up to 100 sheets of plain

Set minimum margins

The document margins must match (or exceed) these margin settings in portrait orientation.

NOTE: These margin settings might differ depending on the selected print mode.

Envelopes 75 to 90 g/m

(20 to 24 lb bond envelope)

Cards Up to 200 g/m

(110 lb index)

(17 mm or 0.67 inch stacked)

Up to 15 sheets

(10 mm or 0.39 inch stacked)

Up to 40 cards

(10 mm or 0.39 inch stacked)

paper (text printing)

Media (1) Left

U.S. Letter

U.S. Legal

U.S. Executive

Cards

Custom-sized media

Photo media

11 x 14 Inches

12 x 12 Inches

B4 (JIS)

18 Use the device

margin

3.3 mm (0.13 inch)

5 mm (0.197 inch)

(2) Right margin

3.3 mm (0.13 inch)

5 mm (0.197 inch)

(3) Top margin *

3.3 mm (0.13 inch)

5 mm (0.197 inch)

(4) Bottom margin *

3.3 mm (0.13 inch)

5 mm (0.197 inch)

(continued)

Media (1) Left

Tabloid

Super B

A3+

Envelopes 3.3 mm (0.13

* To achieve this margin setting on a computer running Windows, Click the Advanced tab in the printer driver, and select Minimize Margins.

Load media

This section provides instructions for loading media into the device.

Load input tray

1. Lift the output tray.

margin

inch)

(2) Right margin

3.3 mm (0.13 inch)

(3) Top margin *

3.3 mm (0.13 inch)

(4) Bottom margin *

14.9 mm (0.59 inch)

2. Slide the media guide out to the widest setting.

NOTE: If you are loading larger sized media, pull the input tray to extend it.

3. Insert the media print-side down along the right of the tray. Make sure the stack of

media aligns with the right and back edges of the tray and does not exceed the line marking in the tray.

NOTE: Do not load paper while the device is printing.

Load media 19

Chapter 2

4. Slide the media guide in the tray to adjust it for the media size that you have loaded, and then lower the output tray.

5. Pull out the extension on the output tray.

Change print settings

You can change print settings (such as paper size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver. However, after the application is closed, the settings return to the defaults configured in the driver.

NOTE: To set print settings for all print jobs, make the changes in the printer driver.

For more information about the features of the Windows printer driver, see the online help for the driver. For more information about printing from a specific application, see the documentation that came with the application.

• To change settings from an application for current jobs (Windows) To change default settings for all future jobs (Windows)

• To change settings (Mac OS X)

•

To change settings from an application for current jobs (Windows)

1. Open the document that you want to print.

2. On the File menu, click Print, and then click Setup, Properties, or Preferences.

(Specific options may vary depending on the application that you are using.)

3. Click Feature tab, change the desired settings according to your print job.

20 Use the device

To change default settings for all future jobs (Windows)

1. Click Start, then click Printers or Printers and Faxes.

- Or Click Start, click Control Panel, and then double-click Printers.

NOTE: If prompted, enter the computer administrator's password.

2. Right-click the printer icon, then click Print Preferences, or Printing Preferences, and then click Features tab.

3. Change the settings that you want, and then click OK.

To change settings (Mac OS X)

1. On the File menu, click Page Setup.

NOTE: In Mac OS X (v10.5), some applications do not have a Page Setup menu, it is part of the Print menu.

2. Change the settings that you want (such as paper size), and then click OK.

3. On the File menu, click Print to open the printer driver.

4. Change the settings that you want (such as media type), and then click OK or Print.

Print on special and custom-sized media

To print on special or custom-sized media (Windows)

1. Load the appropriate media. For more information, see

2. With a document open, click Print on the File menu, and then click Setup, Properties, or Preferences.

3. Click the Features tab.

4. Select the media size from the Size drop-down list. If you do not see the media size,

create a custom media size.

a. Select Custom from the drop-down list. b. Type a name for the new custom size. c.In the Width and Height boxes, type the dimensions, and then click Save. d. Click OK twice to close the Properties or Preferences dialog box. Open the

dialog box again.

e. Select the new custom size.

5. Select the paper type in the Paper type drop-down list.

6. Select the media source from the Paper source drop-down list.

7. Change any other settings, and then click OK.

8. Print your document.

Load media.

Print on special and custom-sized media 21

Chapter 2

To print on special or custom-sized media (Mac OS X)

1. Load the appropriate media. For more information, see

2. On the File menu, click Page Setup.

NOTE: Some Mac OS X 10.5 applications do not have a Page Setup menu, it is included in the Print menu.

3. Verify that you have selected the HP device.

4. Select the media size.

5. To set a custom media size: a. Click Manage Custom Sizes in the Paper Size pull-down menu. b. Click New and type a name for the size in the Paper Size Name box. c. (Optional) In the Width and Height boxes, type the dimensions and set the

margins, if desired.

d. Click Done or OK, and then click Save.

6. On the File menu, click Page Setup, and then select the new custom size.

NOTE: Some Mac OS X (v10.5) applications do not have a Page Setup menu, it is included in the Print menu.

7. Click OK.

8. On the File menu, click Print.

9. Open the Paper Handling panel.

10. Under Destination Paper Size, click the Scale to fit paper size tab, and then select

the customized paper size.

11. Change any other settings, and then click OK or Print.

Load media.

Print borderless

Borderless printing lets you print to the edges of certain photo media types and a range of standard media sizes.

NOTE: Open the file in a software application and assign the image size. Make sure the size corresponds to the media size on which you are printing the image.

You can also gain access to this feature from the Printing Shortcuts tab (Windows only). Open the printer driver, select the Printing Shortcuts tab, and select the printing shortcut for this print job from the drop-down list.

NOTE: Not all applications support borderless printing.

• To print a borderless document (Windows) To print a borderless document (Mac OS X)

•

To print a borderless document (Windows)

1. Load the appropriate media. For more information, see Load media.

2. Open the file that you want to print.

22 Use the device

3. From the application, open the printer driver: a. Click File, and then click Print. b. Click Properties, Setup, or Preferences.

4. Select the print settings shortcut you want to use.

5. Change any other print settings, and then click OK.

6. Print the document.

7. If you printed on photo media with a tear-off tab, remove the tab to make the document

completely borderless.

To print a borderless document (Mac OS X)

1. Load the appropriate media. For more information, see Load media.

2. Open the file that you want to print.

3. Click File, and then click Page Setup.

NOTE: Some Mac OS X (v10.5) applications do not have a Page Setup menu, it is included in the Print menu.

4. Select the borderless media size, and then click OK.

5. Click File, and then click Print.

6. Open the Paper Type/Quality panel.

7. Click the Paper tab, and then select the media type from the Paper type drop-down

list.

8. Check the Borderless Printing tab and make sure Borderless is selected, and change the Borderless Expansion if you want.

9. If you are printing photos, select Best from the Quality drop-down list. Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized dpi. For color printing and 1200 input dpi. This setting might temporarily use a large amount of hard disk space (400 MB or more) and will print more slowly.

10. Select the media source.

11. Change any other print settings, and then click Print.

12. If you printed on photo media with a tear-off tab, remove the tab to make the document

completely borderless.

Print a Web page (Windows only)

You can print a Web page from your Web browser on the HP Printer.

If you use Internet Explorer 6.0 or higher for Web browsing, you can use HP Smart Web Printing to ensure simple, predictable Web printing with control over what you want and how you want it printed. You can access HP Smart Web Printing from the toolbar in Internet Explorer. For more information about HP Smart Web Printing, see the help file provided with it.

Print a Web page (Windows only) 23

Chapter 2

To print a Web page

1. Make sure that you have paper loaded in the input tray.

2. On the File menu in your Web browser, click Print.

TIP: For best results, select HP Smart Web Printing from the File menu. A

check mark appears when it is selected.

The Print dialog box appears.

3. Make sure that the product is the selected printer.

4. If your Web browser supports it, select the items on the Web page that you want to

include in the printout. For example, in Internet Explorer, click the Options tab to select options such as As

laid out on screen, Only the selected frame, and Print all linked documents.

5. Click Print or OK to print the Web page.

TIP: To print Web pages correctly, you might need to set your print orientation to Landscape.

Cancel a print job

You can cancel a print job using one of the following methods:

Control panel: Press the processing. It does not affect jobs waiting to be processed.

Windows: Double-click the printer icon that appears in the lower-right corner of the computer screen. Select the print job, and then press the Delete key on the keyboard.

Mac OS X: Click the printer icon in the Dock, select the document, and then click Delete.

Cancel button. This clears the job that the device is currently

24 Use the device

3 Configure and manage

This information is intended for the administrator or individual who is responsible for managing the device. This section contains information about the following topics:

•

Manage the device Use device management tools

• Understand the printer status page

• Understand the network configuration status report

• Configure the device (Windows)

• Configure the device (Mac OS X)

• Configure your firewall to work with HP devices (Windows only)

• Advanced firewall information

• Uninstall and reinstall the software

•

Manage the device

The following common tools can be used to manage the device. For information about accessing and using the tools, see

NOTE: Specific procedures might include other methods.

Windows

• Device control panel

• Printer driver

• Toolbox

• Network Toolbox

• Embedded Web server

Use device management tools.

Mac OS X

• Device control panel

• HP Utility

• Embedded Web server

This section contains the following topics:

Monitor the device

• Administer the device

•

Configure and manage 25

Chapter 3

Monitor the device

Use this tool... to obtain the following information...

Device control panel Obtain information about the status of jobs that

Embedded Web server

Toolbox (Windows) Ink cartridge information: Click the

HP Utility (Mac OS X) Ink cartridge information: Click Supplies

HP Solution Center Provides current status of the device.

* Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.

Administer the device

This section provides information about administering the device and modifying settings.

are being processed, the operating status of the device, and the status of ink cartridges.

Printer status information: Click the

•

Information tab, and then click a selection in the left pane.

Accumulated ink and media usage: Click

•

the Information tab, and then click Usage

Report in the left pane.

Estimated Ink Levels tab to view the ink-level

information, and then scroll to display the Cartridge Details button. Click the button to view information about replacement cartridges.*

Status. *

Use this tool... to do the following...

Control panel Reset the network settings: Press and hold the

Embedded Web server

26 Configure and manage

Power button, press Network button two times, press the Cancel button three times, and release the Power button. For more information, see Troubleshooting tips and resources.

Set embedded Web server password: Click

•

the Settings tab, and then click Security in the left pane.

Perform device maintenance tasks: Click the

•

Settings tab, and then click Device Services in the left pane.

Language or country/region: Click the

•

Settings tab, and then click International in the left pane.

Configure network settings: Click the

•

Networking tab, and then click an option in the left pane.

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