HP 5-xx User Manual

User’s Guide

HP Vectra VL

5/xx Series 4

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Centronics Corporation. Matrox MGA

™ and

Microsoft Corporation. Microsoft Windows Microsoft Corporation. OS/2 is a registered trademark of International Business Machines corporation. Novell PENTIUM UNIX the U.S.A. and other countries.

Hewlett-Packard France Grenoble Personal Computer Division Technical Marketing 38053 Grenoble Cedex 9 France

is a registered trademark of Centronics Data Computer

is a registered trademark of Matrox Electronic Systems Ltd.

Millennium™ are trademarks of Matrox Graphics Inc.

and MS-DOS® are registered trademarks of Microsoft

, and Windows® 95 are products of

and NetWare® are U.S. registered trademarks of Novell, Inc.

is a trademark of Intel Corporation.

is a registered trademark of UNIX System Laboratories Inc. in

1995 Hewlett-Packard Company

User’s Guide

Welcome to Your HP Vectra PC

Congratulations on the purchase of your new Hewlett-Packard desktop PC. Your high-performance PC provides:

a PentiumTM processor in a Zero Insertion Force (ZIF) socket for

•

easy processor upgrades an integrated level-two cache of 256 KB for high performance

•

a main memory of 8 MB or 16 MB, upgradeable to 128 MB

•

an Ultra VGA PCI (Peripheral Component Interconnect) video

•

controller with 1 MB of video memory upgradeable to 2 MB. Some models have a Matrox MGA Millennium video adapter board with 2MB as standard, upgradeable to 4MB or 8MB.

an integrated Enhanced IDE (Integrated Drive Electronics)

•

controller on the PCI bus supporting Fast IDE and Standard IDE three front-access drive shelves (one can be used as an internal

•

shelf) one internal drive shelf

•

four free slots for accessory boards:

•

one 32-bit PCI (Peripheral Component Interconnect) slot

❒

two 16-bit ISA (Industry Standard Architecture) slots

❒

one combination ISA or PCI slot

❒

one parallel port, and two serial ports

•

preloaded HP utilities to ease system configuration tasks

•

BIOS stored in Flash ROM

•

BIOS support for ISA “Plug and Play”

•

pre-installed Operating system and Software.

•

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Your HP Vectra has other important attributes:

DMI compliant

•

designed for Windows® 95

•

Vectra Ergonomic Power Solution—Windows 95 soft power-down

•

using the mouse, and keyboard power-on.

Energy Star compliant power management.

•

The PC range described in this manual has a power saving capability which complies with the Environment Protection Agency’s (EPA) 30 watt maximum power consumption in sleep mode, with the exception of those models which are fully loaded multimedia PCs. The fully loaded multimedia PCs also have energy saving capabilities, but use slightly more than the maximum 30 watt limit in power saving mode, required for the Energy Star label approval.

Francais v

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Contents

1 Setting Up Your PC

Unpacking Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Connecting the Mouse, Keyboard, and Display. . . . . . . . . . . . . . . . . . 4

Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Starting the PC for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Creating Master Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2 Using Your PC

Starting and Stopping Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The HP Vectra Keyboard for Windows 95 . . . . . . . . . . . . . . . . . . . . . 14

HP Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Accessing HP User Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Advanced Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Personalizing Your Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

The Desktop Management Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 17

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3 How to Install Accessories In Your PC

Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Removing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Replacing the Cover after Installing Accessories . . . . . . . . . . . . . . . . . . 23

Moving and Replacing the Power Supply . . . . . . . . . . . . . . . . . . . . . 24

Replacing the Power Supply after Installing Accessories . . . . . . . . . . . . 25

Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Installing a Video Memory Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Configuring Accessory Boards with Plug and Play (Windows 3.11) . . . 31

Configuring non-Plug and Play ISA Accessory Boards . . . . . . . . . . . . . . 31

Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installing a Flexible Disk Drive or a CD-ROM Drive

in the Middle Shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Installing an IDE Hard Disk Drive in the Rear Shelf . . . . . . . . . . . . . . . . 38

Installing a 3.5-inch Disk Drive in the Bottom Shelf . . . . . . . . . . . . . . . . 41

Installing a 5.25-inch Drive in the Bottom Shelf . . . . . . . . . . . . . . . . . . . 44

Configuring the Device or Devices you have installed . . . . . . . . . . . . . . 46

Installing an Upgrade Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Installing the Security Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

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4 The HP Setup Program

Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Starting the Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Understanding the SETUP Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

After Installing an IDE Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

5 Troubleshooting Your PC

Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

If Your PC Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

If Your Display is Blank and There Are No Error Messages . . . . . . . . . . 67

If you are Unable to Change any Values in Setup. . . . . . . . . . . . . . . . . . . 68

If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

To Clear the CMOS Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Power-On-Self-Test Errors that May Prevent Your PC From Starting . .69

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If Your PC Has a Hardware Problem . . . . . . . . . . . . . . . . . . . . . . . . . 71

If Your Display Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

If Your Display is Blurred or Unreadable . . . . . . . . . . . . . . . . . . . . . . . . . 71

If Your Keyboard or Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . 73

If Your Printer Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

If the Flexible Disk Drive Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . 74

If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

If the Hard Disk Activity Light Does Not Work . . . . . . . . . . . . . . . . . . . . 75

If the CD-ROM Drive Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

If Your PC Has a Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . 77

If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

If Your Application Software Does Not Work. . . . . . . . . . . . . . . . . . . . . . 78

If Power Management Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

If the Date and Time are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Changing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

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6 Technical Information

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Power Consumption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Typical Power Consumption/Availability for ISA Accessory Slots . . . . . .87

Typical Power Consumption/Availability for PCI Accessory Slots. . . . . .87

IRQs, DMAs, and I/O Addresses Used by Your PC . . . . . . . . . . . . . . . . . . 87

Available Video Resolutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

BIOS Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Windows Video Resolutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Windows 95 Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

OS/2 Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Video Resolutions for the Matrox MGA Millennium Video Adapter Card,

Valid for Windows 3.11, Windows 95 and OS/2. . . . . . . . . . . . . . . . . . . . .92

The PC’s Memory Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

The PC’s Rear Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

System Board Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . 95

System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Recycling Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

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7 Hewlett Packard Support and Information Services

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Your HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Hewlett-Packard Information Services . . . . . . . . . . . . . . . . . . . . . . 103

HP Forum on CompuServe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

HP Forum on America Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Internet—FTP Library Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Access HP World Wide Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

HP FAXback on Demand—HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . 106

HP Audio Tips (USA only) HP Automated Support Directory. . . . . . . 106

Ordering Drivers and BIOS on Diskette. . . . . . . . . . . . . . . . . . . . . . . . . 107

HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Hewlett-Packard Telephone Support. . . . . . . . . . . . . . . . . . . . . . . . 109

Lifeline Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

HP Network Phone-in Support Service (NPS) . . . . . . . . . . . . . . . . 111

Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Hewlett-Packard Marketing Headquarters . . . . . . . . . . . . . . . . . . . 113

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Setting Up Your PC

This chapter leads you through the first time installation of your HP Vectra PC.

Computer

1 Setting Up Your PC

Unpacking Your PC

When you receive your PC, unpack all the components:

the computer and power cord

•

the display and its cables

•

the keyboard and mouse

•

the manuals.

•

Typical Display

Computer Power Cord

Mouse

Display Power Cord

Keyboard

Manuals

NOTE The operating system software, drivers, and HP utilities are preloaded

on the hard disk.

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1 Setting Up Your PC

Unpacking Your PC

2 Place the PC on a sturdy desk near to easily accessible power outlets,

with enough space for the keyboard, mouse, and any other accessories.

Installation Tools

WARNING

3 Position the PC so that its rear connectors are easily accessible. 4 Place the display on top of the computer. (If you have a large display,

place it next to the computer.)

No tools are required to set up your PC. However, if you plan to install a disk drive or an accessory board in your PC, you will need a flat-blade screwdriver. For further information about installing accessories, refer to chapter 3, “How to Install Accessories In Your PC”.

If you are in any doubt that you can lift the display safely, do not try to move it without help. Refer to the display’s manual for information about the display.

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1 Setting Up Your PC

Connecting the Mouse, Keyboard, and Display

Connect the mouse, keyboard, and display to the back of the

computer. The connectors are shaped to go in one way only.

Tighten the display cable attachment screws.

Mouse Keyboard Display

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1 Setting Up Your PC

Connecting a Printer

Connect the printer cable to the back of the computer and tighten the attachment screws. Use the connector labeled:

Parallel (25-pin parallel connector) for a parallel device

•

Serial A (9-pin serial connector) for a serial device

•

Serial B (9-pin serial connector) for a second serial device.

•

Parallel Connector Serial Connector

English 5

1 Setting Up Your PC

Connecting the Power Cords

If fitted, remove the label covering the computer’s power connector.

Connect the power cords to the display and the computer.

Connect the display’s power cord and the computer’s power cord to

a grounded outlet. (The connectors are shaped to go in one way only.)

WARNING

Display Power Cord

Computer Power Cord

Grounded Outlet

For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. This PC is disconnected from the power by removing the power cord from the power outlet. This means the PC must be located close to a power outlet that is easily accessible.

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1 Setting Up Your PC

Starting the PC for the First Time

Your PC has preinstalled software. This software is initialized the first time you start the PC. The software initialization takes approximately three minutes, and:

sets up the software in your language

•

sets up your software to use the hardware installed in your

•

computer—note that you can change the settings after the software has been initialized.

To initialize your software:

Switch on the display and then the PC.

Switch on the Display

Then switch on the PC

When the PC is switched on, the Vectra Logo is displayed. The PC performs a Power-On-Self-Test (POST). Press if you want to view the POST.

If an error is detected during the Power-On-Self-Test, the PC will automatically display the error. You may be prompted to press to start the Setup program to correct the error.

NOTE Do NOT switch OFF the PC while the software is being initialized as this

could cause unexpected results.

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1 Setting Up Your PC

Starting the PC for the First Time

2 The software initialization routine starts. It displays the software

license agreement, gives you an opportunity to read Working in Comfort (ergonomic advice for computer users), and then asks questions about the PC. For example:

The name of the person who will use the PC and your company

•

name. (If necessary, the name of the user can be modified later.)

The current date and time.

•

The type of printer (for example, HP LaserJet 4M). This is shown

•

on the front of the printer. You also need to enter the connection used by the printer.

The model number of your display. The display’s model number

•

is shown on the cover of the manual supplied with the display and on a label on the rear of the display.

Depending on which model PC you have, you may also be asked

•

to select which operating system you want to use, Windows 3.11 or Windows 95.

CAUTION Once you have confirmed your selection of the operating system, you

cannot change that selection. The operating system which you have NOT chosen will be deleted from the computer’s hard disk.

3 While the initialization program is running, you might like to

complete the Warranty Registration card which you will find inside the back of this manual.

When the initialization routine has finished, click on OK and the PC will restart.

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4 When your PC has restarted:

Adjust the display screen’s brightness and contrast to your needs.

❒

If the picture does not fill the screen or is not centered, adjust it using the controls on the display. Refer to the display’s manual for details. Set the keyboard to a comfortable position.

❒

Adjust brightness

Your display may be different from the display shown here.

1 Setting Up Your PC

Starting the PC for the First Time

Windows 3.11

Windows 95

Other Operating Systems

Creating Master Diskettes

It is very important that you create master diskettes for your preloaded software as soon as possible. HP recommends that you use new diskettes. Should you need to restore the preloaded software on your PC, you can use these diskettes to do so.

Choose this utility in the HPUtils group in Program Manager and follow the screen messages, which will tell you how many diskettes you need.

Use the Microsoft Create System Disk utility. Refer to the Windows 95 documentation for further information.

Refer to the documentation for your operating system.

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1 Setting Up Your PC

Starting the PC for the First Time

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Using Your PC

This chapter explains how to use the HP Vectra features and tools designed to increase your productivity.

2 Using Your PC

Starting and Stopping Your PC

Your PC can be started in two ways:

pressing the power button on the front panel

•

pressing the space bar on the HP Vectra keyboard for Windows 95.

•

When you start the computer, switch on the display first. When you switch on the computer, the computer carries out the Power-On-SelfTest (POST) while the Vectra logo is displayed. If you wish to view the POST, press . If there is an error in the POST, the error will automatically be displayed.

If you have set a password in the PC’s Setup program, the password prompt displays after the POST has completed. If the Password prompt is displayed, type your password and press to be able to use the PC.

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Password Prompt

2 Using Your PC

Starting and Stopping Your PC

Stopping the PC when using Windows 3.11

Stopping the PC when using Windows 95

Other Operating Systems

To stop the PC, make sure that you have exited all programs and then exited Windows before pressing the power button on the control panel.

To stop or shut down the PC:

1 Click on Start. 2 Click on Shut Down. 3 Click on Shut down the computer.

You can return the PC to full power mode by pressing the space bar.

For other operating systems refer to the operating system manual for details of how to exit the operating system.

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2 Using Your PC

The HP Vectra Keyboard for Windows 95

The HP Vectra keyboard for Windows 95 has several new features. There are three additional keys which give speedy access to Windows 95 functions. These keys have icons indicating what these functions are. The space bar also has an additional function, the Power-On function, which is not specific to Windows 95.

The Windows Icon

The Power-On Icon on the Space Bar

The Application Key

You can display the Windows 95 the two Windows keys, which are on either side of the space bar. Refer to Windows 95 documentation for further information about Windows 95.

The Power-On function enables you to start your PC by pressing the space bar. This function is not specific to Windows 95, but is available whatever your operating system. The option can be enabled or disabled in Setup. The default is enabled.

The Application key allows you to access all the same functions as the right mouse button. It can be used to copy and move files, to access shortcut menus and get Help information. The Application key can also be programmed by your software.

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menu by pressing either of

Start

2 Using Your PC

HP Utilities

You can access Hewlett-Packard Utilities from the HPutils group in the Windows program manager. These utilities include:

Discover Your HP Vectra.

❒

An online introduction to the main features of your PC, which includes information about the software supplied, and describes features for installing accessories.

The Master Diskette Creation utility.

❒

Allows you to create master diskettes of your preloaded software.

HP PCID.

❒

HP PCID is a program which allows you to create a personalized message, which will display during your PC’s Power-On-Self-Test (in text mode only).

HP User Tools.

❒

These are tools which enable you to set many parameters for your computer and give access to other useful features.

Windows 3.11

Windows

Accessing HP User Tools

Choose HPutils from Program Manager.

Choose the HP User Tools utility.

Choose the tool that you wish to use.

The HP InfoCenter provides information about your PC, and allows you to use HP-supplied software to set up certain aspects of your PC. All HP-specific online information is accessible via the HP InfoCenter.

To access the HP InfoCenter:

Click on Start.

Click on HP InfoCenter.

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2 Using Your PC

Advanced Power Management

Your PC supports a power management system which complies with the United States’ Environmental Protection Agency’s (EPA) Energy Star program. Power management enables you to reduce the PC’s power consumption when you are not using it.

Two power management modes are supported in Windows 3.11:

Standby Mode, which significantly reduces power consumption

•

Sleep Mode, which reduces power consumption to a minimum.

•

Windows 95 supports a third mode, Shut Off Monitor.

Configuring Power Management in

Use the Power icon from the Windows control panel in Program Manager.

Windows 3.11 Configuring Power

Management in Windows 95

CAUTION If your PC is on a Novell

Other Operating

Standby Mode

•

Use the Display icon in the Control Panel (Click on Start and then Settings). Shut Off Monitor mode

•

Use the Display icon in the Control Panel. Suspend Mode

•

Use the Power icon in the Control Panel to configure Suspend Mode. Click on Suspend on the Start menu to activate Suspend Mode. This mode is similar to Sleep Mode in Windows 3.11.

from the network. Some other software applications are also not compatible with Suspend mode.

Refer to your operating system documentation.

Systems

Activating Sleep Mode in Windows 3.11

To activate Sleep Mode, click on the Sleep Mode icon (at the bottom-left hand corner of the screen).

network, Suspend Mode will disconnect you

Power Management in DOS

Press any key to return to full power mode.

For more information about the DOS power management utility, refer to the operating system manual.

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2 Using Your PC

Personalizing Your Mouse

Your PC has preinstalled software (the Mouse Control Center) which you can use to personalize the functionality of your mouse.

The Desktop Management Interface

Your PC supports the Desktop Management Interface (DMI). The DMI lets an application request information about your computer. For example, an application can use the DMI to view:

the hardware and software components installed in your PC

•

the operating system used by your PC

•

the number of available accessory board slots.

•

Refer to your operating system manual for further information.

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2 Using Your PC

The Desktop Management Interface

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+ 110 hidden pages