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Table of Contents
Finding HP TouchSmart PC Information ........................................................................................... vi
Index .........................................................................................................................67
Table of Contentsv
Finding HP TouchSmart PC Information
Type of informationWhere to find
Set up your HP TouchSmart PC.Setup poster
How-to videos about using HP TouchSmart
features.
Hardware features.
Connect to the Internet.
HP TouchSmart and other software.
Connect a television signal.
Recover factory settings.
Learn how to use the Microsoft
®
Windows® 7
operating system.
Troubleshoot the most common computer
hardware and software issues.
Find electronic user guides and specifications
for your computer model.
Order parts and find additional
troubleshooting help.
Upgrade or replace components of your
computer.
On the HP TouchSmart home page, tap the
Tutor ials tile to open it, and then tap a tutorial
to view it. Or, visit
www.hp.com/supportvideos (English only)
User Guide (this guide)
Help and Support
Tap the W i n dows Start button
®
, and then tap
Help and Support.
HP Support Web site:
www.hp.com/support
Tap the Start button, tap Help and Support,
and then tap the Online Help icon.
Upgrading and Servicing Guide
Tap the Start button, tap Help and Support,
and then tap the User Guides icon.
Find computer warranty information.
Get technical support.
Get up-to-date information and help from the
Windows community.
Learn how to make your computer adaptable to
wall mounting.
If the guide is not there, visit
www.hp.com/support
Limited Warranty and Support Guide
www.hp.com/support/consumer-forum
Preparing Your Computer for Wall-Mounting
guide. If the guide is not there, visit
www.hp.com/support
viUser Guide (Features may vary by model)
Features
Welcome
The HP TouchSmart PC is a touch-enabled high-performance computer built into a high-definition*
58.4-cm (23-in) diagonal widescreen display.
webcam, a CD/DVD and Blu-ray player and burner, Bluetooth capability, ambient lighting, USB ports, a
media card reader, a BrightView display, Wireless 802.11n networking, and high-quality speakers.
The interactive screen makes wall mounting a good choice for the HP TouchSmart PC. The hardware to
adapt the computer for wall mounting (not the actual wall mount) is included in select models and can be
purchased.
Using your fingertips, you can listen to music, edit digital photos, or watch home videos.
***
**
The slim computer offers features such as an adjustable
* High-definition (HD) content is required to view HD images.
** Features vary by model. Your computer may not exactly match the illustrations and descriptions in this guide.
*** VESA mount adapter availability varies by country/region. Separate wall-mounting hardware is required that
attaches to the VESA mount adapter.
Welcom e1
Cables and accessories
What’s in the box
Power cable (two pieces)Use to connect computer to
power source.
Wireless keyboard and mouse
(batteries installed), and receiver
Use to control some software and
functions instead of using touch.
Cleaning clothUse to clean the touch screen.
Setup poster and documentationUse to set up your computer and
navigate its features.
Computers with TV Tuners
Infrared (IR) emitter cableUse to control a set-top box
(cable or satellite TV) with a
remote control.
Y-audio composite cableUse with S-Video to combine
Remote controlUse with Windows Media
2User Guide (Features may vary by model)
audio left and right channels.
Center, some features of the
touch screen, and the game
console.
Also included in select models
without TV tuners.
Computers with wall-mounting option
VESA plate adapter assemblyMounted on the back of the
computer, this system adapts
your computer for separate
wall-mounting hardware (not
included).
Cables and adapters not included, but may be required
Ethernet (LAN) cableFor a wired network.
Coaxial cableFor an Internet connection with a
cable modem, or to connect the
TV signal source to the computer.
Connector type may vary.
S-Video cableFor connecting the TV signal
source to the computer from a
set-top box.
Audio/video composite cableFor connecting game console
and TV signal source from a
set-top box.
HDMI cableFor use with an HDMI-supported
game console or TV set-top box.
TV tuner (composite video to
S-Video) adapter
For connecting TV signal source
to the computer from a
set-top box.
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Front and right side of the HP TouchSmart PC
Features and configurations vary by model
C
E
D
D
C
B
F
M
A
L
ItemDescription
ALCD display
optimized for touch
G
H
I
J
K
State-of-the-art 58.4-cm (23-in) diagonal widescreen high-definition
display with HP BrightView technology.* HP BrightView technology
improves the contrast and clarity of your display. In addition, it boasts a
high resolution of 1920 x 1080 and a fast response time of 5 ms.**
The display is optimized for an elegant touch experience. Your
fingertip is all you need to interact with the HP TouchSmart. The
durable glass panel is sturdy and delightfully responsive.
Experience the ease of managing your digital life by touch with the
HP TouchSmart software.
BBluetooth
(select models only)
CBuilt-in wireless LAN
(select models only)
4User Guide (Features may vary by model)
* High definition (HD) content is required to view HD images. Most current DVDs do
not provide HD images.
**All specifications represent the typical specifications provided by Hewlett-Packard’s
component manufacturers; actual performance may vary either higher or lower.
Use Bluetooth to connect to Bluetooth-enabled devices. The diagram
shows the internal location of Bluetooth (not visible externally).
Use the built-in wireless LAN to connect to the Internet through your
existing wireless network. The diagram shows the internal location of the
wireless LAN (top left and right, not visible externally).
The wireless LAN supports IEEE 802.11 b/g/n.
ItemDescription (continued)
DMicrophone arrayUse the built-in digital microphones to record sound for your webcam
videos, and to use instant messenger or chat software to have video
chats online. The microphone is designed to provide a cleaner sound by
filtering out ambient noise in your environment. It is designed to record
from a distance of up to one-half meter (2 feet) away from the computer.
EWebcamCreate videos and snapshots that you can view, send by e-mail, and
upload to video sharing sites. Use the built-in webcam and microphone
array to have video chats with friends and family.*
To adjust the viewing angle of the webcam shot, tilt the screen, or use the
adjust lever immediately behind the webcam. You can also choose how
tightly you want to crop the view of the camera, creating a close-up view
of your face or including more of the background.
*Internet access required.
FPower/Sleep buttonPress the Power/Sleep button to turn on your HP TouchSmart PC, or to
put it into Sleep mode.
To turn off your computer, tap the Start button, and then select Shut Down. Or tap the arrow next to the Shut Down button to switch users,
log off, lock, restart, or sleep.
GDisplay menu button
(game console models
Press this button to open an onscreen display (OSD) where you can make
adjustments to the screen, such as brightness and contrast.
only)
HVolume and mute
Adjust the sound level up or down, or mute the sound.
controls
IHP TouchSmart buttonTurn your HP TouchSmart PC on and open your HP TouchSmart software.
Or, if the computer is already turned on, press the button to open the
HP TouchSmart software for quick access to your music, photos, videos,
or the Web. The HP TouchSmart button cannot turn the computer off.
JMemory card readerUse the built-in memory card reader to easily access photos and other
files directly from a memory card.
Supported formats include Extreme Digital (xD), Secure Digital (SD),
Secure Digital High-Capacity (SDHC), MultiMediaCard (MMC),
Memory Stick (MS), and Memory Stick Pro (MS-Pro) memory cards.
Your memory card reader also supports adapters for the following
memory cards: Mini SD, RS-MMC, Micro SD, MS-Duo, and MS Pro Duo.
KIR receiver window
(select models only)
Infrared (IR) receiver window, located on the lower-right side of the
computer. Allows for use with a remote control.
LInternal speakersUse the built-in, high-quality stereo speakers for a powerful media
experience when listening to music, or when watching your home videos
and DVDs.
Welcome5
ItemDescription (continued)
MSlot-loading
CD/DVD drive
(located on back
side panel)
Watch your favorite DVD or Blu-ray disc (select models only), or listen to
your CD collection. Burn CDs, DVDs, and Blu-ray discs.*
Read and write DVD-RAM, CD-R/RW, and DVD+/-R/RW.
Read and play CD-ROM, DVD-ROM, CD Audio, DVD+/-R dual layer
(DL), DVD-Video, and Video CD.
* HP supports the lawful use of technology and does not endorse or encourage the
use of our products for purposes other than those permitted by copyright law.
Lower-left side of the HP TouchSmart PC
Features and configurations vary by model
A
B
C
D
ConnectorFunction
AAmbient Light
button
(select models
only)
BUSB 2.0Connect USB devices (USB 2.0) such as printers, external hard disk drives,
CAudio Line InConnect MP3 players or other audio players. This connector is not for
DHeadphonesConnect headphones to the port to listen to music without disturbing
The HP TouchSmart Ambient Light casts a glow from the computer base.
Ambient Light is turned off by default. Turn on Ambient Light by pressing the
Ambient Light button. Tap it again to make it brighter, and again for brighter
still.
digital cameras, and MP3 players.
headphones or a microphone.
anyone.
6User Guide (Features may vary by model)
Connector cover
To remove the connector cover on the back of the computer, insert your finger under the gap on the
bottom-left side of the cover (A), and pull straight out (B). Replace the connector cover by aligning the
hooks on the right edge of the cover with the slots on the computer, and then pressing it until it snaps
into place.
AB
Back of the HP TouchSmart PC
Features and configurations vary by model
M
N
O
A
B
C
D
E
F
L
P
G
H
I
J
K
Welcom e7
ConnectorFunction
AA/V source button
(game console
models only)
BHDMI port
(game console
This button is at the top of the game console ports. Press it to choose
between HDMI as your source or composite audio/video as your source
(whichever ports you connected to).
If your game console (or TV set-top box) is HDMI-compatible, connect to
this port.
models only)
CComposite
audio/video ports
If your game console (or TV set-top box) has composite audio/video
connections, connect to these ports.
(game console
models only)
DUSB 2.0 ports (3)Connect USB devices (USB 2.0) such as printers, external hard disk
drives, digital cameras, and MP3 players.
EGigabit
Connect to the Internet through your wired network.
Ethernet LAN
(10/100/1G)
FDigital audio port
(SPDIF Out)
Connect to your home theater system or your surround sound digital
speakers. Supports 3.1, 4.1, and 5.1 speakers.
GAudio Line OutConnect external 2.0 and 2.1 powered speakers.
HTV In
(TV tuner models
Connect your TV signal source to watch, record, and pause live TV. This is
an F-type coaxial TV input signal connector.
only)
IS-Video In
(TV tuner models
Capture analog video from a video camera, or connect to a set-top box
for TV input.
only)
JStereo Audio In (TV
tuner models only)
KIR emitter (blaster)
(select models only)
Connect audio for A/V input from a set-top box, digital video camera, or
other video device.
Adhere to your TV set-top box IR receiver area to receive the remote
control signal while watching and recording TV programs. This is not
required if you do not use a set-top box. A remote control is included with
select models only.
LComputer standSlide the stand for stability and best viewing angle. The stand supports an
adjustable tilt angle between 5 degrees and 40 degrees from the vertical.
MSecurity lock slotInsert a security lock (sold separately), which enables you to secure your
computer from theft and unwanted changes.
NPower connectorPlug the power adapter into the computer.
OWireless keyboard
Preinstalled receiver for using a wireless keyboard and mouse.
and mouse receiver
PCable clipRoute your cables through the clip, close the connector cover, and then
route the cables through the notch in the computer stand.
8User Guide (Features may vary by model)
Activity LED indicator lights
A
The following are the activity indicator light-emitting diodes (LEDs) on your HP TouchSmart PC:
LEDWhat it Does
AWebcamIndicates webcam activity.
BPowerIndicates the power state: blue indicates power on, and amber
B
C
D
E
indicates Sleep mode.
G
F
CHard disk driveIndicates hard disk drive activity.
DMemory card readerIndicates memory card reader activity. When the LED is flashing, do
not remove your memory card.
When the LED is off, no card is inserted. A solid LED indicates that a
card is inserted with no read or write capacity. A flashing LED
indicates that there is memory card activity, and that a card has
read/write capacity.
ERemote control IR receiver
(select models only)
FWireless keyboard and
mouse receiver
GOptical disc drive Indicates optical disc drive is in use.
Indicates that your computer is working with your remote control to
navigate windows, record TV shows, and perform other activities in
Windows Media Center.
Indicates wireless signals received from the wireless keyboard and
mouse. The LED is visible from the back of the computer.
Welcom e9
Connecting the Power Source
Plug the power cord into the AC adapter (external power supply), and the AC adapter cord into the back
of the computer. Route the power cord through the notch in the computer stand, and then plug the power
cord into an AC power source through a surge protector/uninterruptible power supply (UPS).
Cable Management
The HP TouchSmart PC includes a cable-management feature located behind the back connector cover. To
use the cable-management feature:
1 Remove the connector cover on the back of the computer by inserting your finger under the gap on the
bottom-left side of the cover (A), and then pulling straight out gently (B).
AB
10User Guide (Features may vary by model)
2 Route your cables through the cable routing clip (C), and out from the back of the computer.
C
3 Replace the connector cover by aligning the hooks on the right edge of the cover with the slots on the
computer, and then pressing it until it snaps into place. Then, route the cables through the open area
between the plastic plate and the bottom of the stand (D).
D
Welcom e11
Computer Stand
The HP TouchSmart PC is shipped with the computer stand secured against the back of the computer. To
assure that the computer is in a stable position on your desktop, pull the computer stand open until it snaps
into place. Then, if you want to change the angle of the HP TouchSmart PC, hold each side of the
computer, and tilt it (the monitor moves forward; the stand stays in place) to an angle of between
5 degrees and 40 degrees from the vertical.
5° min.
40°
max
CAUTION: Make sure the angle of the computer is at least 5 degrees from the vertical;
otherwise the computer will be unstable and could fall over.
CAUTION: The computer stand stays in place as you increase the angle; the computer moves
forward. Take care that the computer screen does not move off the table.
Computer Orientation
Your HP TouchSmart PC is designed to be operated in a landscape orientation (A). When wall-mounted,
the PC should remain with the display in landscape orientation, not portrait (B), or laid horizontal (C).
CAUTION: Placing your PC in portrait orientation (B) or horizontal orientation (C) may result in
damage to the hardware components.
AB B C
12User Guide (Features may vary by model)
Computer Swivel
The computer allows a usable range of motion with the swivel feature.
Wireless Keyboard and Mouse
Your wireless keyboard and mouse are easy to set up. Just remove the battery tabs on both the keyboard
and the mouse. Also, make sure the Power switch on the bottom of the mouse is in the On position (the
keyboard does not have a Power switch). Then, turn on the computer. If you have trouble using the
keyboard and mouse, manually synchronize them as explained in the next procedure.
The keyboard is designed to fit under your computer when not in use. Your product may vary from the one
shown here. The wireless receiver shown here is preinstalled in the computer.
IMPORTANT: For better mouse battery life and performance, avoid using your mouse on a dark or
high-gloss surface, and turn mouse power off when not in use.
Welcom e13
Synchronizing the wireless keyboard or mouse
The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your
HP TouchSmart PC. The keyboard and mouse should work immediately after you first pull the battery tabs
to activate the preinstalled batteries, and then turn on the mouse (B).
You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.
To synchronize them:
Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and
away from interference from other devices.
Keyboard: Press the Connect button on the bottom of the keyboard (A) for five seconds. The blue
activity LED from the wireless receiver illuminates when the synchronization command has been
received and turns off when synchronization is complete.
Mouse: Press the Connect button on the bottom of the mouse (C) for five seconds. The blue activity
LED from the wireless receiver illuminates when the synchronization command has been received and
turns off when synchronization is complete.
B
A
C
If this does not work, remove and then re-insert the wireless keyboard and mouse receiver from the back of
the computer and then synchronize the keyboard and mouse again.
Ambient Light
Select models only
The HP TouchSmart Ambient Light casts a cool white glow from the base of the computer (in select models
you can change its color). By default, the Ambient Light is turned off when you turn on the computer.
To control the Ambient Light:
Press the Ambient Light button on the left side of the computer to turn the Ambient Light on.
Continue pressing the button to cycle through low intensity, medium intensity, high intensity, off,
and on.
NOTE: The Ambient Light will dim when the computer goes into Sleep mode.
To change the color or intensity of Ambient Light (select models only):
1 Tap the Start button, tap All Programs, navigate to HP applications, and find the Light feature.
2 Tap the c o lor you w a nt.
3 Change the intensity of light either by tapping toward the top or toward the bottom of the color
spectrum, or by pressing the Ambient Light button on the computer.
14User Guide (Features may vary by model)
Adding Hardware and Software
A
HP TouchSmart PCs may not be compatible with all of the software you install or all of the hardware you
add. Make sure your hardware and software are compatible with the operating system.
Determining whether your system is 64-bit or 32-bit
1 Tap the Start button, and then tap Help and Support.
2 Tap Troubleshooting Tools, and then tap System Information.
3 Tap Touch here to open System Information.
4 After the System Information displays, view Operating System, Name. It will appear as either
(64-bit) or (32-bit).
Optical Disc Drive
Use your CD/DVD drive to play and record CDs and DVDs, and Blu-ray discs (select models only). The
slim-slot CD/DVD drive does not have a disc tray. To insert a disc, turn the data side toward the back of the
computer (label side forward) and slide the disc into the drive slot.
To eject a disc, make sure the power is turned on and then press the Eject button (A) on the side of the disc
drive. You can also tap the Start button, tap Computer, press and hold (or with the mouse, right-click) the
CD drive, and then tap Eject.
If the disc gets stuck, refer to the Limited Warranty and Support Guide for the telephone number to contact
HP Support.
Connecting to the Internet
Your HP TouchSmart PC is designed to support a wireless (select models only) or wired LAN that connects
your computer to other devices, such as printers and other PCs. The network connection to the Internet is
usually through a broadband modem (digital subscriber line [DSL] or cable), which requires a separate
subscription.
For a wireless LAN, the HP TouchSmart PC includes a built-in wireless LAN antenna, which you
can use to access your wireless home network.
For a wired LAN, connect an Ethernet cable (sold separately) to the Ethernet connector on the back
of the computer, and then connect the other end to the network router or broadband modem.
Welcom e15
Wireless home network
Wireless access point and Internet service are required and not included. Availability of public wireless
access points may be limited.
First-time wireless network installation requires that you:
1 Purchase high-speed Internet service from an Internet service provider (ISP).
2 Purchase a broadband modem (DSL or cable). This may be provided by the ISP.
3 Purchase and install a wireless router (sold separately), if one is required.
NOTE: Broadband modem and router installation procedures vary, depending on the manufacturer.
Follow the manufacturer’s instructions.
4 Connect your computer to the network.
NOTE: A DSL wall connection is shown here. If you have a cable modem, the modem will be
connected to the wall using a coaxial cable.
CBA
5 Configure the HP TouchSmart PC to connect to the wireless network.
a Turn on your HP TouchSmart PC.
b Connect your HP TouchSmart PC to the wireless network:
Right-click the Network icon on the taskbar, and then select Open Network and
Sharing Center. Click Connect to a network. When the window opens, select the network, and then click Connect.
Or
Right-click the Network icon on the taskbar, and then select Network and Sharing
Center. When the window opens, select Set up a new connection or network,
and then follow the onscreen instructions.
cTest the wireless network by opening your Web browser and accessing any Web site.
6 Add wireless devices to the network (optional).
Wired home network
First-time wired network installation requires that you:
1 Purchase high-speed Internet service from an Internet service provider (ISP).
2 Purchase a broadband modem (DSL or cable). This may be provided by the ISP.
3 Purchase and install a wired router (sold separately), if one is required.
NOTE: Broadband modem and router installation procedures vary, depending on the manufacturer.
Follow the manufacturer’s instructions.
16User Guide (Features may vary by model)
4 Connect the DSL cable (shown) or coaxial cable (not shown) from the wall to the modem.
5 Connect the modem to the computer Ethernet port with an Ethernet cable. If you want to connect
multiple devices to the network, connect a router or hub (not shown) to the modem with an Ethernet
cable, and then connect the computer to the router with an Ethernet cable.
If you have a wired network in your home with Ethernet connectors in the wall, connect directly from
your computer Ethernet port to the Ethernet wall connector with an Ethernet cable.
The Ethernet port on the HP TouchSmart PC is located on the back of the computer, behind the
connector cover.
6 Add other computers or devices to your wired network:
a Disconnect power from the broadband modem and the router, and then shut down your
HP TouchSmart PC and the computers you want to add to your network.
b For each wired computer, connect one end of an Ethernet cable to the LAN connector on the
computer, and then connect the other end of the cable to any available Ethernet connector on
the router.
cReconnect power to the modem, and wait until the modem has completed its startup cycle.
Reconnect power to the router. Then, turn on the wired computers and your HP TouchSmart PC.
d Test the network connection for each wired computer by opening your Web browser and
accessing any Web site.
Welcom e17
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