http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-5964ENW.pdf
HP Installation and Startup Service for HP BladeSystem c-Class Enhanced Network
HP Provides for the configuration and testing of BladeSystem Ethernet interconnect switches and Virtual 
Connect to facilitate proper implementation of network protocols and access to advanced features.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4aa0-5969ENW.pdf
Related Services
HP Proactive Care Personalized Support - Environmental Option
The Personalized Support option provides an assigned Account Support Manager who can bring best 
practices from across the industry plus extra technical skills to your IT team. This option is only available 
as an add-on to HP Proactive Care Support.
HP Proactive Select Service
Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy 
Proactive Select Service Credits when you purchase your hardware and then use the credits over the next 
12 months. http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA2-3842ENN.pdf 
Additional HP Care Pack services can be found at: 
http://www.hp.com/go/cpc
Insight Online/Insight 
Remote Support
HP Insight Remote Support provides 24 X 7 remote monitoring, proactive notifications, and problem 
resolution. This comes at no additional cost with your HP solution. Learn more about Insight Remote 
Support http://www.hp.com/go/insightremotesupport and Insight Online
http://www.hp.com/go/insightonline
NOTE: 
Insight Remote Support is a prerequisite for Proactive Care. All blades within a single HP
BladeSystem enclosure must be at the same service level.
HP Support Center
Personalized online support portal with access to information, tools and experts to support HP business 
products. Submit support cases online, chat with HP experts, access support resources or collaborate with 
peers. Learn more 
http://www.hp.com/go/hpsc
HP's Support Center Mobile App allows you to resolve issues yourself or quickly connect to an agent for 
live support. Now, you can get access to personalized IT support anywhere, anytime. 
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP warranty, 
HP Care Pack or HP contractual support agreement.
NOTE:
 HP Support Center Mobile App is subject to local availability.
Parts and materials
HP will provide HP-supported replacement parts and materials necessary to maintain the 
covered hardware product in operating condition, including parts and materials for available 
and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the 
maximum usage limitations as set forth in the manufacturer's operating manual, product 
quick-specs, or the technical product data sheet will not be provided, repaired, or replaced as 
part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives 
replaced by HP due to malfunction.
Warranty
Server Blade Interconnect Limited Warranty includes 1 year Parts, 1 year Labor, 1-year on-site 
support. Additional information regarding worldwide limited warranty and technical support is available 
at: 
http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
For more information
To learn more on HP ProLiant servers and HP BladeSystem servers, please contact your HP sales 
representative or HP Authorized Channel Partner. Or visit:
www.hp.com/services/bladesystem
QuickSpecs
HP Virtual Connect 8Gb 20-Port Fibre Channel Module for
c-Class BladeSystem
Service and Support, HP Care Pack and Warranty Information
DA - 13421  Worldwide — Version 9 — August 30, 2013
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